{"id":934,"date":"2025-12-01T06:35:18","date_gmt":"2025-12-01T11:35:18","guid":{"rendered":"https:\/\/jobs.concentrix.com\/emplois\/"},"modified":"2026-02-18T10:37:38","modified_gmt":"2026-02-18T15:37:38","slug":"job-search","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/fr\/job-search\/","title":{"rendered":"Rechercher et postuler"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"934\" class=\"elementor elementor-934 elementor-99\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e9229 e-flex e-con-boxed e-con e-parent\" data-id=\"88e9229\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9136b14 e-con-full e-flex e-con e-child\" data-id=\"9136b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82e07e3 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"82e07e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"82e07e3\" data-query-type=\"get_search\">\n\n                        <!-- Search Filters Header -->\n            <!-- Row 1: Search Input and Country Dropdown (50\/50) -->\n            <div class=\"jdq-search-row\">\n                <div class=\"jdq-search-input-wrapper\">\n                    <input\n                        type=\"text\"\n                        class=\"jdq-search-input\"\n                        placeholder=\"Rechercher un titre de poste ou un mot-cl\u00e9\"\n                        aria-label=\"Rechercher un titre de poste ou un mot-cl\u00e9\"\n                    >\n                    <svg class=\"jdq-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <div class=\"jdq-country-select-wrapper\">\n                    <select class=\"jdq-country-select\" aria-label=\"Filtrer par Localisation\">\n                        <option value=\"\">Tous les pays<\/option>\n                    <\/select>\n                <\/div>\n            <\/div>\n\n            <!-- Row 2: Filter Pills + Clear All + Work From Home Toggle -->\n            <div class=\"jdq-filters-row\">\n                <div class=\"jdq-filter-pills-container\">\n                    <!-- Pills will be added dynamically by JavaScript -->\n                <\/div>\n                <button class=\"jdq-clear-all\" style=\"display: none;\">Tout effacer<\/button>\n                <label class=\"jdq-toggle-label\">\n                    <input type=\"checkbox\" class=\"jdq-wah-toggle\">\n                    <span class=\"jdq-toggle-slider\"><\/span>\n                    <span class=\"jdq-toggle-text\">Travail uniquement depuis chez soi<\/span>\n                <\/label>\n            <\/div>\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <h2 class=\"jdq-results-title\">\n                    R\u00e9sultats de recherche <span class=\"jdq-results-count\">(0 postes disponibles)<\/span>\n                <\/h2>\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrer par<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Tout effacer<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtrer par<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Langue<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Toutes les langues<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Ville<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Toutes les villes<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Cat\u00e9gorie<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Toutes les cat\u00e9gories<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Postuler (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"1113\",\"campaign_id\":\"17464\",\"campaign_title\":\"Sr. Manager, Training &amp; Quality R1720761\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager Training & Quality\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Senior Manager of Training & Quality is a country-focused leadership role responsible for developing, implementing, and improving training and quality frameworks tailored to the specific needs of the country. The role combines strategic oversight with tactical execution, working closely with local leaders to align QA&TR strategies with business objectives. The Senior Manager oversees the performance of managers reporting into them and ensures that the quality and training programs are both effective and compliant with regional requirements. This position also drives local adoption of digital and AI-driven tools to enhance quality assurance and learning outcomes.\",\"long_description\":\"<p>The <b>Senior Manager of Training &amp; Quality<\/b> is a country-focused leadership role responsible for developing, implementing, and improving training and quality frameworks tailored to the specific needs of the country. The role combines strategic oversight with tactical execution, working closely with local leaders to align QA&amp;TR strategies with business objectives. The Senior Manager oversees the performance of managers reporting into them and ensures that the quality and training programs are both effective and compliant with regional requirements. This position also drives local adoption of digital and AI-driven tools to enhance quality assurance and learning outcomes.<\/p><p><\/p><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><\/p><p><span>\u2022 Select, train, develop, and manage performance of Training and Quality direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization&#39;s policies and applicable legal requirements<\/span><\/p><p><span>\u2022 Understanding vertical Operational and Account Management. Needs to achieve profitability and client satisfaction objectives<\/span><\/p><p><span>\u2022 Recommend modifications to Training and Quality organizational policies and procedures and reinforce the company\u2019s direction, vision, and values. Partner with process owners and respective supporting personnel to formulate and implement process management procedures, goals and objectives<\/span><\/p><p><span>\u2022 Manage to achieve budget and forecasts for the Training and Quality Organization<\/span><\/p><p><span>\u2022 Ensure appropriate staffing and utilization of Training and Quality staff<\/span><\/p><p><span>\u2022 Create regional goals, objectives, deadlines, and business relationship development with Business stakeholders (Training and Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/span><\/p><p><span>\u2022 Maintain information on direct reports individual performance as well as overall vertical performance<\/span><\/p><p><span>\u2022 Integrate Corporate Training and Quality activities with other Convergys organizations such as Operations, Resource Units (Analytics &amp; Learning Strategy) globally<\/span><\/p><p><span>\u2022 Participate in existing client and client prospect presentations on Training and Quality initiatives and methodologies<\/span><\/p><p><\/p><p><span><b><u>Candidate Profile<\/u><\/b><\/span><\/p><p><span>\u2022 2&#43; years related experience in Contact Center environment<\/span><\/p><p><span>\u2022 Bachelor\u2019s degree preferred.<\/span><\/p><p><span>\u2022 Training and Quality experience is a MUST<\/span><\/p><p><span>\u2022 Must have proficiency with various software applications programs including Outlook, Microsoft Word, PowerPoint and Excel<\/span><\/p><p><span>\u2022 Demonstrated ability to interact with various levels internally and externally to influence decisions<\/span><\/p><p><span>\u2022 Previous management experience in a customer service, training or quality environment<\/span><\/p><p><span>\u2022 Successful experience in developing and implementing training and quality curriculum<\/span><\/p><p><span>\u2022 Solid communication skills, both oral and written<\/span><\/p><p><span>\u2022 Advanced English level<\/span><\/p><p><span>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/span><\/p><p><span>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/span><\/p><p><span>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/span><\/p><p><span>\u2022 Ability to organize and prioritize projects in a fast-paced, deadline-oriented and rapidly changing business environment<\/span><\/p><p><span>\u2022 Decision-making skills for problem identification and solution recommendation and implementation<\/span><\/p><p><span>\u2022 Ability to work a flexible schedule<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1720761\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"4400\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-18T08:05:13.921+08:00\",\"created_at\":\"2026-04-18T08:04:13.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Manager-Training---Quality_R1720761\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1683\",\"descriptor\":\"Sr. Manager, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369152\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Manager-Training---Quality_R1720761\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Sr-Manager-Training---Quality_R1720761\/apply\",\"job_requisition_id\":\"R1720761\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801b2f435bc133c0607bb\",\"descriptor\":\"(SITE) QUALITY & TRAINING (INDIRECT)\",\"reference_id\":\"QUALTRAIN-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katherine.duran@concentrix.com\"},\"first_name\":\"Katherine Duran Aguilar (102601238)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1720761\",\"wid\":\"d3f4a2da256e10268892378746d60000\",\"descriptor\":\"Sr. Manager Training & Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1114\",\"campaign_id\":\"17455\",\"campaign_title\":\"Project Manager (TCF) R1723759\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Title: Project Manager<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><\/p><p><b>Job Description:<\/b><\/p><p>As a Project Manager, you will be at the forefront of orchestrating the planning, execution, and delivery of projects that align with both business and technology objectives. Your role is crucial in ensuring that projects are completed on time, within scope, and in alignment with organizational priorities. You will be responsible for coordinating cross-functional teams, managing schedules and budgets, mitigating risks, and maintaining clear communication with stakeholders.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Plan and execute projects, ensuring alignment with business and technology objectives.<\/li><li>Coordinate and lead cross-functional teams to achieve project goals.<\/li><li>Manage project schedules and budgets, ensuring projects stay on track.<\/li><li>Identify and mitigate potential risks throughout the project lifecycle.<\/li><li>Serve as the primary point of accountability for project outcomes and stakeholder communication.<\/li><li>Maintain proactive communication, addressing potential roadblocks before they impact project progress.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Proficiency with\u00a0<i>JIRA<\/i>\u00a0for project management.<\/li><li>Strong communication skills to effectively liaise with team members and stakeholders.<\/li><li>Proactive and solution-oriented mindset, with the ability to dive deep into project details.<\/li><li>Experience in managing multiple projects simultaneously is a plus.<\/li><\/ul><p>.<\/p><p><\/p><p>The base salary range for this position is $35.50\u2013$40.19 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><\/p>\",\"ats_external_id\":\"R1723759\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-18T08:04:14.105+08:00\",\"created_at\":\"2026-04-18T02:05:15.213+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQ1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Project-Manager_R1723759-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0448\",\"descriptor\":\"Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369081\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Project-Manager_R1723759-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Project-Manager_R1723759-5\/apply\",\"job_requisition_id\":\"R1723759\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"arun.bairagi@concentrix.com\"},\"first_name\":\"Arun Bairagi (102012086)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1723759\",\"wid\":\"d3f4a2da256e10267cb07d050a1e0000\",\"descriptor\":\"Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1115\",\"campaign_id\":\"17435\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1723426\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Guidewire Developer\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><\/p><p><b>Role:\u00a0 Senior Guidewire Developer<\/b><\/p><p><b>Location: Omaha, NE<\/b><\/p><p><\/p><p><b>Job Summary: <\/b><\/p><p>Concentrix is looking for experienced Guidewire professionals who can contribute to the design, development, and delivery of Guidewire-based solutions across multiple products within the Insurance Suite ecosystem. The role involves working closely with architects, business teams, and cross-functional stakeholders to build scalable and efficient solutions.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Design, develop, and maintain applications across Guidewire platforms (Policy Center, Billing Center, Claim Center)<\/li><li>Collaborate with architects and business stakeholders to translate requirements into scalable technical solutions<\/li><li>Participate in end-to-end delivery including development, integration, testing, and deployment<\/li><li>Ensure adherence to secure coding practices and development standards<\/li><li>Troubleshoot and resolve issues across Guidewire implementations<\/li><li>Contribute to performance optimization and system enhancements<\/li><li>Mentor junior developers and support team capability building (for senior\/lead roles)<br \/>\u00a0<\/li><\/ul><p><b>Required Skills &amp; Experience<\/b><\/p><ul><li>5&#43; years of experience in Guidewire development<\/li><li>Hands-on experience with at least one or more Guidewire products: Policy Center, Billing Center, Claim Center<\/li><li>Strong understanding of Guidewire Insurance Suite architecture<\/li><li>Experience with Guidewire configuration and\/or integration (Gosu, APIs, messaging)<\/li><li>Experience with Java \/ .NET-based ecosystems (preferred depending on implementation)<\/li><li>Familiarity with SQL and database concepts<\/li><li>Experience working in Agile delivery environments<\/li><li>Strong problem-solving and collaboration skills<br \/>\u00a0<\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li>Guidewire ACE Certification (Policy Center \/ Billing Center \/ Claim Center)<\/li><li>Experience with Guidewire Cloud implementations<\/li><li>Exposure to multiple Guidewire products (cross-functional capability)<\/li><li>Experience with modern tech stack:<\/li><li>.NET \/ C#<\/li><li>Angular \/ UI frameworks<\/li><li>Azure \/ Cloud platforms<\/li><li>Experience with integrations (REST APIs, messaging, middleware)<\/li><li>Knowledge of secure coding practices and enterprise development standards<\/li><li>Who Would Excel in This Role<\/li><li>Candidates with multi-product Guidewire experience (Policy &#43; Billing &#43; Claims exposure)<\/li><li>Professionals who can adapt across modules and teams<\/li><li>Strong communicators who can work closely with business and technical stakeholders<\/li><li>Individuals with end-to-end delivery experience in Guidewire implementations<\/li><li>Candidates with cloud and modernization experience<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - 144,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<\/p><p><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p><b>#WAH<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><\/p><p><\/p><ul><\/ul>\",\"ats_external_id\":\"R1723426\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-18T06:04:55.162+08:00\",\"created_at\":\"2026-04-17T22:10:00.036+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Senior-Guidewire-Developer_R1723426\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Senior-Guidewire-Developer_R1723426\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Senior-Guidewire-Developer_R1723426\/apply\",\"job_requisition_id\":\"R1723426\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2b87359790961018b5fd98adaa490000\",\"descriptor\":\"24180 - National Indemnity Company - 980005986\",\"reference_id\":\"980005986\",\"custom_reference_id\":\"980005986\",\"company_reference_id\":null},{\"wid\":\"1312afb6e8b5101dc4593c84bfa20000\",\"descriptor\":\"W0ZWZJ National Indemnity\",\"reference_id\":\"W0ZWZJ\",\"custom_reference_id\":\"W0ZWZJ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anilreddy.barella@concentrix.com\"},\"first_name\":\"Anil Reddy Barella (102012380)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1723426\",\"wid\":\"d3f4a2da256e102672add99017020000\",\"descriptor\":\"Senior Guidewire Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Role Overview<\/b><\/p><p>We are looking for experienced Guidewire professionals who can contribute to the design, development, and delivery of Guidewire-based solutions across multiple products within the Insurance Suite ecosystem. The role involves working closely with architects, business teams, and cross-functional stakeholders to build scalable and efficient solutions.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Design, develop, and maintain applications across Guidewire platforms (PolicyCenter, BillingCenter, ClaimCenter)<\/li><li>Collaborate with architects and business stakeholders to translate requirements into scalable technical solutions<\/li><li>Participate in end-to-end delivery including development, integration, testing, and deployment<\/li><li>Ensure adherence to secure coding practices and development standards<\/li><li>Troubleshoot and resolve issues across Guidewire implementations<\/li><li>Contribute to performance optimization and system enhancements<\/li><li>Mentor junior developers and support team capability building (for senior\/lead roles)<br \/>\u00a0<\/li><\/ul><p><b>Required Skills &amp; Experience<\/b><\/p><ul><li>5&#43; years of experience in Guidewire development<\/li><li>Hands-on experience with at least one or more Guidewire products: PolicyCenter, BillingCenter, ClaimCenter<\/li><li>Strong understanding of Guidewire InsuranceSuite architecture<\/li><li>Experience with Guidewire configuration and\/or integration (Gosu, APIs, messaging)<\/li><li>Experience with Java \/ .NET-based ecosystems (preferred depending on implementation)<\/li><li>Familiarity with SQL and database concepts<\/li><li>Experience working in Agile delivery environments<\/li><li>Strong problem-solving and collaboration skills<br \/>\u00a0<\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li>Guidewire ACE Certification (PolicyCenter \/ BillingCenter \/ ClaimCenter)<\/li><li>Experience with Guidewire Cloud implementations<\/li><li>Exposure to multiple Guidewire products (cross-functional capability)<\/li><li>Experience with modern tech stack:<\/li><li>.NET \/ C#<\/li><li>Angular \/ UI frameworks<\/li><li>Azure \/ Cloud platforms<\/li><li>Experience with integrations (REST APIs, messaging, middleware)<\/li><li>Knowledge of secure coding practices and enterprise development standards<\/li><li>Who Would Excel in This Role<\/li><li>Candidates with multi-product Guidewire experience (Policy &#43; Billing &#43; Claims exposure)<\/li><li>Professionals who can adapt across modules and teams<\/li><li>Strong communicators who can work closely with business and technical stakeholders<\/li><li>Individuals with end-to-end delivery experience in Guidewire implementations<\/li><li>Candidates with cloud and modernization experience<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1116\",\"campaign_id\":\"17429\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1723631\",\"campaign_type\":\"job_application\",\"job_title\":\"MOSA Partner for Converged Communications\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Specification: MOSA Partner for Converged Communications<\/b><\/p><p><span>\u00a0<\/span><\/p><p><b>Technical Skills \u2013 Solution Area:<span>\u00a0<\/span><\/b>AI Business Solutions<\/p><p><b>Level of Technical Knowledge:<span>\u00a0<\/span><\/b>Principal<\/p><p><span>\u00a0<\/span><\/p><p><b>Role Overview<\/b><\/p><p>The MOSA Partner for Converged Communications delivers advanced communication solutions, supports Microsoft customers with technical expertise and proactive services, manages strategic relationships, and ensures compliance, security, and operational excellence. This role operates under the Microsoft Outsourced Services Agreement (MOSA) framework.<\/p><p><b>Description of Role<\/b><\/p><ul><li>Key technical resource for the customer.<\/li><li>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.<\/li><li>Join a highly motivated team of leading industry experts.<\/li><li>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.<\/li><li>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).<\/li><li>Be part of a thriving developer community that&#39;s constantly looking for ways to improve our customers\u2019 experience, software development goals and use of technology.<\/li><li>Build strong customer relationships and ensure deliveries align with customer projects and milestones.<\/li><li>Gain access to expertise and support from Microsoft\u2019s consulting practice and product groups.<\/li><li>Continually learn and grow professionally.<\/li><li>Analyse problems.<\/li><li>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.<\/li><li>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/li><\/ul><p><b>Required Skills &amp; Capabilities<\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li>Teams Meetings &amp; Live Events<\/li><li>Teams Phone Calling Plans<\/li><li>Teams Phone Devices<\/li><li>Teams Phone Direct Routing<\/li><li>Teams Phone Mobile<\/li><li>Teams Phone Operator Connect<\/li><li>Teams Phone System Foundation<\/li><li>Teams Premium<\/li><li>Teams Rooms<\/li><li>Skype for Business<\/li><\/ul><div><\/div><p><b>Technical Experience<\/b><\/p><ul><li>Deep understanding in Teams Voice architecture.<\/li><li>Experience with Migrations to Microsoft Teams, including Phone and Rooms.<\/li><li>Deep troubleshooting skills with Teams Phone and media optimization.<\/li><li>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.<\/li><li>Experience delivering proactive services, such as workshops and technical assessments.<\/li><\/ul><p><b>Role Requirements<\/b><\/p><ul><li>SC Security Clearance.<\/li><li>Fluent English oral and written communication.<\/li><li>Strong technical writing, presentation and training skills.<\/li><\/ul>\",\"ats_external_id\":\"R1723631\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T00:05:16.729+08:00\",\"created_at\":\"2026-04-17T22:09:56.931+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzQyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MOSA-Partner-for-Converged-Communications_R1723631\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369049\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MOSA-Partner-for-Converged-Communications_R1723631\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MOSA-Partner-for-Converged-Communications_R1723631\/apply\",\"job_requisition_id\":\"R1723631\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1723631\",\"wid\":\"97a931a67e101026706665398b760000\",\"descriptor\":\"MOSA Partner for Converged Communications\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1117\",\"campaign_id\":\"17392\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1723500\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Teams Cloud Solution Architect (MOSA Partner for Converged Communications)\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The MS Teams Cloud Solution Architect (MOSA Partner for Converged Communications) delivers advanced communication solutions, supports our client customers with technical expertise and proactive services, manages strategic relationships, and ensures compliance, security, and operational excellence.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Key technical resource for the customer.<\/p><\/li><li><p>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.<\/p><\/li><li><p>Join a highly motivated team of leading industry experts.<\/p><\/li><li><p>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.<\/p><\/li><li><p>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).<\/p><\/li><li><p>Be part of a thriving developer community that&#39;s constantly looking for ways to improve our customers\u2019 experience, software development goals and use of technology.<\/p><\/li><li><p>Build strong customer relationships and ensure deliveries align with customer projects and milestones.<\/p><\/li><li><p>Gain access to expertise and support from Microsoft\u2019s consulting practice and product groups.<\/p><\/li><li><p>Continually learn and grow professionally.<\/p><\/li><li><p>Analyse problems.<\/p><\/li><li><p>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.<\/p><\/li><li><p>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Capabilities:<\/b><\/p><ul><li><p>Teams Meetings &amp; Live Events<\/p><\/li><li><p>Teams Phone Calling Plans<\/p><\/li><li><p>Teams Phone Devices<\/p><\/li><li><p>Teams Phone Direct Routing<\/p><\/li><li><p>Teams Phone Mobile<\/p><\/li><li><p>Teams Phone Operator Connect<\/p><\/li><li><p>Teams Phone System Foundation<\/p><\/li><li><p>Teams Premium<\/p><\/li><li><p>Teams Rooms<\/p><\/li><li><p>Skype for Business<\/p><\/li><\/ul><p><\/p><p><b>Technical Experience:<\/b><\/p><ul><li><p>Deep understanding in Teams Voice architecture.<\/p><\/li><li><p>Experience with Migrations to Microsoft Teams, including Phone and Rooms.<\/p><\/li><li><p>Deep troubleshooting skills with Teams Phone and media optimization.<\/p><\/li><li><p>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.<\/p><\/li><li><p>Experience delivering proactive services, such as workshops and technical assessments.<\/p><\/li><\/ul><p><\/p><p><b>Role Requirements:<\/b><\/p><ul><li><p>SC Security Clearance.<\/p><\/li><li><p>Fluent Dutch and English in oral and written communication.<\/p><\/li><li><p>Strong technical writing, presentation and training skills.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1723500\",\"location\":\"NLD, Drenthe\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T18:09:12.619+08:00\",\"created_at\":\"2026-04-17T18:08:07.759+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MS-Teams-Cloud-Solution-Architect--MOSA-Partner-for-Converged-Communications-_R1723500-2\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369040\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MS-Teams-Cloud-Solution-Architect--MOSA-Partner-for-Converged-Communications-_R1723500-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/MS-Teams-Cloud-Solution-Architect--MOSA-Partner-for-Converged-Communications-_R1723500-2\/apply\",\"job_requisition_id\":\"R1723500\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1723500\",\"wid\":\"d3f4a2da256e1026604f291137b10000\",\"descriptor\":\"MS Teams Cloud Solution Architect (MOSA Partner for Converged Communications)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"233\",\"campaign_id\":\"518\",\"campaign_title\":\"Polish | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3294806348\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:02.099+03:00\",\"created_at\":\"2026-04-17T15:40:36.375+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"234\",\"campaign_id\":\"517\",\"campaign_title\":\"Croatian | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Croatian Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Croatian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Croatian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Croatian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1474029474\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T15:39:14.735+03:00\",\"created_at\":\"2026-04-17T15:38:14.347+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"235\",\"campaign_id\":\"516\",\"campaign_title\":\"Turkish | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3737258321\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:02.088+03:00\",\"created_at\":\"2026-04-17T15:33:36.378+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"236\",\"campaign_id\":\"515\",\"campaign_title\":\"Croatian | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Croatian Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Croatian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Croatian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Croatian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1119950186\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T15:28:05.221+03:00\",\"created_at\":\"2026-04-17T15:23:33.716+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"237\",\"campaign_id\":\"514\",\"campaign_title\":\"Turkish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"918560387\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:02.076+03:00\",\"created_at\":\"2026-04-17T15:21:02.091+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"510\",\"campaign_id\":\"180\",\"campaign_title\":\"NL - NS International - Groningen(Copy - 04\/17\/26  3:17:21)\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij Klantteam NS International\",\"street\":\"Eemsgolaan 9\",\"address\":\"Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":\"9727 DW\",\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Word klantenservicemedewerker bij de NS International!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Word Klantenservicemedewerker&nbsp;bij NS!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span class=\\\"TextRun SCXW31742794 BCX8\\\" lang=\\\"NL-NL\\\" xml:lang=\\\"NL-NL\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">Als klantenservicemedewerker voor NS International ben jij het aanspreekpunt voor klanten met vragen over internationale treinreizen. Denk hierbij bijvoorbeeld aan de&nbsp;<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW31742794 BCX8\\\">Thalys<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;naar Parijs of met Deutsche Bahn naar Berlijn. Of het nu gaat om informatie over een&nbsp;<\/span><span class=\\\"NormalTextRun AdvancedProofingIssueV2Themed SCXW31742794 BCX8\\\">reeds<\/span><span class=\\\"NormalTextRun SCXW31742794 BCX8\\\">&nbsp;gemaakte boeking, het doen van een nieuwe boeking of bijvoorbeeld een boeking annuleren, jij kan de reiziger hierbij helpen!<\/span><\/span><span class=\\\"EOP SCXW31742794 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker krijg je tools en training om niet alleen te slagen, maar te shinen. Van toffe e-learnings&nbsp;tot carri&egrave;remogelijkheden die je niet kunt missen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat bieden we?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;&euro;15,28&nbsp;per uur&nbsp;als je 21 jaar of ouder bent&nbsp;en gratis fruit.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcaa<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke pensioenregeling&nbsp;van 6,2%<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\uddd3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training; jezelf ontwikkelen op meerdere vlakken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe1<\/span><span data-contrast=\\\"auto\\\"> Flexibele werkplekken, deels vanuit thuis na overleg met je teammanager.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf34<\/span><span data-contrast=\\\"auto\\\">&nbsp;Inclusief vakantiegeld (ja, ook dat kan).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Wat verwachten we van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"auto\\\">&nbsp;Spreek je vloeiend Nederlands en Engels?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcbc<\/span><span data-contrast=\\\"auto\\\">&nbsp;Ben je een&nbsp;multitasker&nbsp;met een luisterend oor?<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf19<\/span><span data-contrast=\\\"auto\\\">&nbsp;In de avonduren werken? Da&rsquo;s mooi meegenomen!<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Stap in een wereld vol mogelijkheden bij Concentrix, waar jouw potentieel de kans krijgt te groeien. Sluit je aan bij de duizenden die ons wereldwijd als hun favoriete werkgever beschouwen. Waar wacht je nog op?<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij Concentrix staan gelijke kansen en inclusiviteit voorop. Discriminatie? Niet bij ons.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Solliciteer vandaag! Of neem contact op met Suzanne Starke<\/span><span data-contrast=\\\"auto\\\">; <a href=\\\"mailto:Suzanne.starke@concentrix.com\\\">Suzanne.starke@concentrix.com<\/a>; 06-23311231<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3175733551\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T15:18:27.693+02:00\",\"created_at\":\"2026-04-17T15:17:21.384+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"238\",\"campaign_id\":\"513\",\"campaign_title\":\"Polish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2713070429\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T15:23:24.001+03:00\",\"created_at\":\"2026-04-17T15:14:40.527+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1118\",\"campaign_id\":\"17383\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721919\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Family Resiliency \/ Dynamics 365 Customer Engagement (M\/F\/D)\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<div><p>Success Program Skills Profile<\/p><\/div><h1>Health Family Resiliency \/ Dynamics 365 Customer Engagement<\/h1><p><\/p><h2>Proposed Job title<\/h2><p>Cloud Solution Architect for D365 (Contract \/ Project-Based)<\/p><p><\/p><h2>Overview<\/h2><p>The Cloud Solution Architect for D365 will support customers through focused technical engagements aimed at improving the health, performance, and success of their Dynamics 365 and Power Platform implementations. The role combines deep technical expertise across Dynamics 365 Customer Engagement: Dynamics 365 Sales, Service, and Field Service, Microsoft Dataverse, and the broader Power Platform with strong consulting skills to educate customers, guide solution architecture, and proactively assess their environments. They will leverage product knowledge, administration experience, and training delivery capability to help customers optimize, and modernize their Dynamics 365 solutions.<\/p><p>This role requires the ability to assess Dynamics 365 applications, integrations, governance processes, and platform configurations end\u2011to\u2011end, identifying risks, aligning implementations to best practices, and delivering clear, actionable recommendations that improve system reliability, health, performance, and long\u2011term maintainability. The engineer must work collaboratively with customer stakeholders and internal teams, strengthen platform configuration, and support customer success through repeatable, high\u2011quality service delivery.<\/p><h2><\/h2><h2>Key responsibilities<\/h2><ul><li>Assess customer Dynamics 365 Customer Engagement and Power Platform implementations across architecture, configuration, integrations, and environment setup.<\/li><li>Ability to assess Dynamics 365 and Power Platform security and access models, including security roles, Business Units, teams, and user permissions.<\/li><li>Evaluate the effectiveness of customer health, operational processes and environment administration practices.<\/li><li>Conduct in\u2011depth technical analysis of Dynamics 365 Customer Engagement apps, Dataverse structures, and app configuration.<\/li><li>Review and enhance customer solution quality by contributing feedback to offering, validating implementation patterns, and strengthening application health through best\u2011practice guidance.<\/li><li>Identify risks, blockers, misconfigurations, and performance issues across D365 Customer Engagement infrastructure, customizations (plugins, workflows, JavaScript, C#), data models, integrations, and overall environment health.<\/li><li>Recommend improvements aligned with Microsoft best practices for Dynamics 365, Dataverse, Power Apps, Power Automate, platform governance, ALM processes, and enterprise CRM modernization.<\/li><li>Deliver professional, customer\u2011facing documentation summarizing health assessment findings, environment configuration reviews, and recommended next steps for long\u2011term platform success.<\/li><\/ul><p><\/p><h2>Required Qualifications<\/h2><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><p>Up to date product knowledge and familiarity with Dynamics 365 modules<\/p><ul><li>Dynamics 365 Sales<\/li><li>Dynamics 365 Customer Service<\/li><li>Dynamics 365 Field Service<\/li><li>Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform<\/li><\/ul><ul><li>Dataverse<\/li><li>Power Apps<\/li><li>Power Automate<\/li><li>Power Platform admin center<\/li><\/ul><p><\/p><ul><li>Model Driven app Administration, Customization and Integration experience<\/li><li>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/li><li>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/li><li>Excellent communication and documentation skills for technical and executive stakeholders.<\/li><li>Background in technical consulting or assessment-based delivery engagements.<\/li><\/ul><p><\/p><h2>Preferred qualifications<\/h2><ul><li>Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.<\/li><li>Application Lifecycle Management for Dynamics 365 &amp; Power Platform apps &amp; solutions<\/li><li>Prior experience supporting regulated industries (e.g., finance, healthcare, government) with stringent uptime, data protection, or continuity mandates.<\/li><\/ul><p><\/p><h2>Certifications<\/h2><p>Required<\/p><ul><li>Power Platform Model App Certification PL-7003 or relevant experience<\/li><li>Dynamics 365 Fundamentals (CRM) MB-910 or relevant experience<\/li><li>One of the following or relevant experience:<\/li><\/ul><ul><li>Dynamics 365 Customer Experience Analyst MB-280<\/li><li>Dynamics 365 Field Service Functional Consultant MB-240<\/li><\/ul><p><\/p><p>Preferred<\/p><ul><li>Power Automate PL-200 Power Platform Functional Consultant Associate or relevant experience.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1721919\",\"location\":\"Bucuresti, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-17T22:05:03.919+08:00\",\"created_at\":\"2026-04-17T15:14:05.219+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Health-Family-Resiliency---Dynamics-365-Customer-Engagement--M-F-D-_R1721919\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Bucuresti\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":null,\"primary_location\":{\"id\":\"RO-WAH-ROMAN-01\",\"wid\":\"caee893f0ff1010409ed122336100000\",\"descriptor\":\"RON Work- at -Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369036\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Health-Family-Resiliency---Dynamics-365-Customer-Engagement--M-F-D-_R1721919\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Health-Family-Resiliency---Dynamics-365-Customer-Engagement--M-F-D-_R1721919\/apply\",\"job_requisition_id\":\"R1721919\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721919\",\"wid\":\"97a931a67e1010265b7ad11b48570000\",\"descriptor\":\"Health Family Resiliency \/ Dynamics 365 Customer Engagement (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1119\",\"campaign_id\":\"17367\",\"campaign_title\":\"Sr. People Solutions, Business Partner R1722210\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solutions Business Partner Temporary\",\"street\":\"CAN Hamilton\",\"address\":\"CAN Hamilton\",\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>We are looking for a dynamic HR Leader who is self-motivated. The right candidate will forge relationships easily in a fast paced environment with well developed critical thinking skills, a tech focused and growth mindset.<br \/>A passionate leader who cares about Culture and supporting our game changers. <b>This is a temporary on-site role in Hamilton, Ontario<\/b>.<br \/>\u00a0<br \/><b>Essential Responsibilities<\/b>:<\/p><ul><li>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy \u00a0 \u00a0<\/li><li>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation \u00a0 \u00a0<\/li><li>Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team \u00a0\u00a0<\/li><li>Responsible guiding team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies \u00a0 \u00a0<\/li><li>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams \u00a0 \u00a0<\/li><li>Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings \u00a0<\/li><li>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region \u00a0\u00a0<\/li><li>Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed \u00a0 \u00a0<\/li><li>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues \u00a0 \u00a0<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><\/ul><p>\u00a0<br \/><b>Candidate Profile<\/b>:<\/p><ul><li>This is an on-site role at our Hamilton, Ontario office and ability to work on site is a requirement<\/li><li>3 -5 years of HR experience is a requirement.<\/li><li>University Degree Preferred; HR certification would be considered an asset.<\/li><li>Experience with Workday preferred.<\/li><li>Well versed with Canadian employment laws<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.<\/li><li>Advanced Microsoft Office skills - Advanced Excel skills is a requirement in this role<\/li><li>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail. Demonstrated ability to comprehend, analyze, and interpret data. High comfort level with innovation, transformation with a tech-infused mindset.<\/li><\/ul><p>\u00a0<\/p><p>The base salary range for this position is $75,000 - $85000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is Apr. 30, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><\/p><p><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant,<\/b><b> please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p>#LI-Onsite<\/p><p><\/p>\",\"ats_external_id\":\"R1722210\",\"location\":\"Hamilton, Ontario\",\"job_type\":\"full_time\",\"salary\":\"75000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-18T06:04:53.929+08:00\",\"created_at\":\"2026-04-17T08:09:08.846+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/People-Solutions-Business-Partner-Temporary_R1722210\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0876\",\"descriptor\":\"People Solutions Business Partner II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369130\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/People-Solutions-Business-Partner-Temporary_R1722210\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/People-Solutions-Business-Partner-Temporary_R1722210\/apply\",\"job_requisition_id\":\"R1722210\"}],\"organizations\":[{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shelley.armstrong1@concentrix.com\"},\"first_name\":\"Shelley Armstrong (On Leave) (101536672)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1722210\",\"wid\":\"ffe5396c4c77102641a4b7d1fcb80000\",\"descriptor\":\"People Solutions Business Partner Temporary\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1120\",\"campaign_id\":\"17362\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1723324\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Data Cloud Consultant\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Salesforce Data Cloud Consultant<\/b><\/p><p><\/p><p>Concentrix is seeking an experienced Salesforce Data Cloud Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions\u2014including Data Cloud One\u2014to drive unified customer profiles, identity resolution, segmentation, and real-time personalization. The candidate will bring technical expertise and business acumen, working closely with IT and business teams to unlock the full value of our Salesforce ecosystem.<\/p><ul><li><p>Lead design and implementation of Salesforce Data Cloud (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud.<\/p><\/li><li><p>Develop and manage data models, identity resolution rules, and segmentation frameworks.<\/p><\/li><li><p>Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets.<\/p><\/li><li><p>Implement zero-copy\/federation, sandbox strategies, and governance models for scale and compliance.<\/p><\/li><li><p>Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables.<\/p><\/li><li><p>Drive real-time data ingestion, profile unification, and personalization use cases.<\/p><\/li><li><p>Provide guidance on data governance, optimized credit consumption, and other sustainability best practices<\/p><\/li><li><p>Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows.<\/p><\/li><li><p>Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies.<\/p><\/li><li><p>Train and mentor internal teams on best practices for Data Cloud usage.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years Salesforce ecosystem experience, with at least 2\u20133 years focused on Salesforce Data Cloud.<\/p><\/li><li><p>Hands-on expertise with Data Cloud One, including staging schemas, multi-org\/companion org harmonization, and governance.<\/p><\/li><li><p>Strong understanding of identity resolution, householding, data modeling, and segmentation.<\/p><\/li><li><p>Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources.<\/p><\/li><li><p>Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows).<\/p><\/li><li><p>Knowledge of credit consumption strategies, sandbox replication, and zero-copy\/federation approaches.<\/p><\/li><li><p>Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions.<\/p><\/li><li><p>Salesforce Data Cloud Consultant Certification strongly preferred.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills<\/b><\/p><ul><li><p>Experience with Agentforce \/ AI Copilot integrations.<\/p><\/li><li><p>Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech\/Adtech platforms.<\/p><\/li><li><p>Strong understanding of data governance, privacy compliance (GDPR\/CCPA), and security best practices.<\/p><\/li><li><p>Background in nonprofit or healthcare industries is a plus.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $171,321 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1723324\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"69276.49\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-18T08:04:14.311+08:00\",\"created_at\":\"2026-04-17T02:04:26.008+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1723324\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369093\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1723324\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Salesforce-Data-Cloud-Consultant_R1723324\/apply\",\"job_requisition_id\":\"R1723324\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dale.mcelroy@concentrix.com\"},\"first_name\":\"Dale McElroy (102012376)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1723324\",\"wid\":\"80f51948fa1b10262ceba489ddff0000\",\"descriptor\":\"Salesforce Data Cloud Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1121\",\"campaign_id\":\"17339\",\"campaign_title\":\"Team Leader, Operations R1711044\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1711044\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-17T02:04:24.539+08:00\",\"created_at\":\"2026-04-16T22:06:17.079+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Team-Leader--Operations_R1711044-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368870\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Team-Leader--Operations_R1711044-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Team-Leader--Operations_R1711044-1\/apply\",\"job_requisition_id\":\"R1711044\"}],\"organizations\":[{\"wid\":\"3b6939d7604e10140c41c84da13b0000\",\"descriptor\":\"W0ZYJ7 TELEFONICA DEU_CS_CHAT_T1\",\"reference_id\":\"W0ZYJ7\",\"custom_reference_id\":\"W0ZYJ7\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"9d11de3fd19810131bf5cb0bbf610000\",\"descriptor\":\"25072 - TELEFONICA - 980007416\",\"reference_id\":\"980007416\",\"custom_reference_id\":\"980007416\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"henry.montanez@concentrix.com\"},\"first_name\":\"Henry Monta\u00f1ez (141747)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711044\",\"wid\":\"782243b4cf8c1026201f61f2ef300000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1122\",\"campaign_id\":\"17333\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721790\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SQL Server)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We are looking for a Cloud Solution Architect (CSA) \u2013 SQL Server with Italian language to join our Global Delivery team. You will provide deep technical expertise in enterprise SQL Server platforms, supporting customers across on\u2011premises, hybrid, and modernization scenarios.<\/p><div><div><div><div><div><div><div><div><div><p><\/p><p>You will work with mission\u2011critical data platforms, helping customers design, operate, secure, and optimize SQL Server environments with a strong focus on availability, performance, security, and operational excellence.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Act as a technical authority for SQL Server platforms within Global Delivery engagements<\/p><\/li><li><p>Design, deploy, and support enterprise\u2011scale SQL Server architectures, primarily on\u2011premises and hybrid<\/p><\/li><li><p>Diagnose and resolve complex issues related to:<\/p><\/li><li><p>Performance bottlenecks<\/p><\/li><li><p>Availability and reliability<\/p><\/li><li><p>Query and workload optimization<\/p><\/li><li><p>Design and support High Availability and Disaster Recovery (HA\/DR) solutions, including:<\/p><\/li><li><p>Failover Clustering<\/p><\/li><li><p>Always On Availability Groups<\/p><\/li><li><p>Backup and restore strategies<\/p><\/li><li><p>Lead and support SQL Server upgrades and migrations between versions<\/p><\/li><li><p>Optimize SQL Server configurations for:<\/p><\/li><li><p>Scalability<\/p><\/li><li><p>Capacity planning<\/p><\/li><li><p>Operational stability<\/p><\/li><li><p>Implement and validate SQL Server security best practices, including:<\/p><\/li><li><p>Authentication and authorization<\/p><\/li><li><p>Encryption<\/p><\/li><li><p>Least\u2011privilege access<\/p><\/li><li><p>Collaborate with internal teams to deliver repeatable, high\u2011quality Global Delivery outcomes<\/p><\/li><li><p>Contribute to technical documentation, best practices, and SQL Server knowledge sharing initiatives<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Strong experience in one or more of the following areas is required:<\/p><\/li><li><p>Microsoft SQL Server administration (enterprise environments)<\/p><\/li><li><p>SQL Server architecture and internals<\/p><\/li><li><p>Performance tuning and query optimization<\/p><\/li><li><p>High Availability and Disaster Recovery:<\/p><\/li><li><p>Always On Availability Groups<\/p><\/li><li><p>Failover Clustering<\/p><\/li><li><p>Backup and recovery<\/p><\/li><li><p>SQL Server installation, configuration, and patching<\/p><\/li><li><p>Capacity planning and scalability<\/p><\/li><li><p>Troubleshooting using:<\/p><\/li><li><p>SQL Server logs<\/p><\/li><li><p>Performance counters<\/p><\/li><li><p>Wait statistics and execution plans<\/p><\/li><\/ul><p><\/p><p><b>Desirable Skills:<\/b><\/p><ul><li><p>Experience in one or more of the following areas is desirable:<\/p><\/li><li><p>Windows Server internals as related to SQL Server<\/p><\/li><li><p>Storage and I\/O architecture<\/p><\/li><li><p>Networking fundamentals (latency, throughput, connectivity)<\/p><\/li><li><p>SQL Server security:<\/p><\/li><li><p>Authentication methods<\/p><\/li><li><p>Permissions and roles<\/p><\/li><li><p>Encryption and auditing<\/p><\/li><li><p>Integration with <b>Active Directory<\/b> (authentication, service accounts)<\/p><\/li><li><p>Hybrid and modernization exposure (on\u2011prem SQL Server with cloud connectivity)<\/p><\/li><li><p>Familiarity with Azure SQL offerings is a plus (contextual, not mandatory)<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1721790\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T15:13:59.362+08:00\",\"created_at\":\"2026-04-16T22:06:14.514+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SQL-Server-_R1721790-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369029\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SQL-Server-_R1721790-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SQL-Server-_R1721790-1\/apply\",\"job_requisition_id\":\"R1721790\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721790\",\"wid\":\"97a931a67e101026220f3862dff90000\",\"descriptor\":\"Cloud Solution Architect \u2013 Global Delivery (SQL Server)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1123\",\"campaign_id\":\"17330\",\"campaign_title\":\"Software Engineer I (TCF) R1723222\",\"campaign_type\":\"job_application\",\"job_title\":\"SAP Software Engineer\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Looking for candidates that have established SAP MM ,SAP SD, Pricing, SAP APO(Allocation), SAP CRM , SAP PI and other aspects of middleware<span>\u00a0\u00a0 <\/span><br \/><br \/>Key Responsibilities:<\/p><ul><li>SAP Module Expertise: Provide functional expertise and configuration in SAP MM, SAP SD, Pricing, SAP APO (Allocation), SAP CRM, and SAP PI<\/li><li>Middleware Integration: Manage and support middleware solutions to ensure seamless integration between SAP modules and other systems.<\/li><li>Production Support: Handle production calls and troubleshoot issues to ensure minimal downtime and optimal performance. Release Management:<\/li><li>Support different release cycles, including planning, testing, and deployment of new functionalities and updates.<\/li><li>Data Management: Prepare and manage data in Excel sheets for various reporting and analysis purposes. Communication:<\/li><li>Maintain clear and effective communication with stakeholders, including technical teams, business users, and management.<\/li><li>Documentation: Create and maintain comprehensive documentation for configurations, processes, and procedures<span>\u00a0\u00a0 <\/span><\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1723222\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-17T16:05:26.481+08:00\",\"created_at\":\"2026-04-16T22:06:12.807+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Software-Engineer_R1723222\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"arbaz.hussain@concentrix.com\"},\"first_name\":\"Hussain, Arbaz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101549561\",\"wid\":\"e766a30b39e801e62cdb9352102828e6\",\"descriptor\":\"Arbaz Hussain (101549561)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0005\",\"descriptor\":\"Software Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369038\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Software-Engineer_R1723222\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Software-Engineer_R1723222\/apply\",\"job_requisition_id\":\"R1723222\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"2e42080d861c104d4dda38c5b8360000\",\"descriptor\":\"W0ZT9G T-Mobile: Promotions Offers Pc\",\"reference_id\":\"W0ZT9G\",\"custom_reference_id\":\"W0ZT9G\",\"company_reference_id\":null},{\"wid\":\"6528abf476a8104d4d4134393c1e0000\",\"descriptor\":\"13716 - T_Mobile - 980000658\",\"reference_id\":\"980000658\",\"custom_reference_id\":\"980000658\",\"company_reference_id\":null},{\"wid\":\"4f7174b626291021c41bb46275b60000\",\"descriptor\":\"T-Mobile: Promotions Offers PCC Config Team\",\"reference_id\":\"T-Mobile: Promotions Offers PCC Config Team _20250204_IND\",\"custom_reference_id\":\"T-Mobile: Promotions Offers PCC Config Team _20250204_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pawan.padma@concentrix.com\"},\"first_name\":\"Pawan Kumar Padma (102008439)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1723222\",\"wid\":\"c83e8983606c1026210474359ca30000\",\"descriptor\":\"SAP Software Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"543\",\"campaign_id\":\"31695\",\"campaign_title\":\"Advisor I, Customer Service R1722951\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant administratif international (H\/F)\",\"street\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"address\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"city\":\"Chambery\",\"state\":null,\"postal_code\":\"73190\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Concentrix Payment Services<\/b> est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p><\/p><p>Dans un contexte international, au sein de l&#39;\u00e9quipe Gestion de cr\u00e9ances compos\u00e9e de 10 personnes, nous recherchons un(e) Assistant(e) administratif(ve) en CDD. Les missions principales confi\u00e9es sont les suivantes :<\/p><p><\/p><ul><li>Suivre les impay\u00e9s et effectuer les relances n\u00e9cessaires selon les proc\u00e9dures (mail et t\u00e9l\u00e9phone)<\/li><li>Assurer la gestion administrative associ\u00e9e aux comptes clients (suivi des comptes, lettrage, suivi des litiges...)<\/li><li>R\u00e9aliser un premier niveau d&#39;analyse financi\u00e8re et de la solvabilit\u00e9 de nos clients<\/li><li>Trouver des solutions adapt\u00e9es de r\u00e9glement en n\u00e9gociant avec les clients<\/li><li>G\u00e9rer et suivre les plans de paiement<\/li><\/ul><p><\/p><p><\/p><p><b><u>Profil recherch\u00e9<\/u><\/b><\/p><p><\/p><p>Bon niveau en italien et\/ou anglais requis (lu, \u00e9crit, parl\u00e9)<\/p><p>Dipl\u00f4m\u00e9(e) d&#39;une formation en Finance\/Comptabilit\u00e9\/Commerce\/Gestion ou \u00e9quivalent<\/p><p>Une exp\u00e9rience en Credit Management\/Recouvrement ou comptabilit\u00e9 client serait appr\u00e9ci\u00e9e<\/p><p>Ma\u00eetrise du Pack Office (Word, Excel) et des outils informatiques requise<\/p><p>Vous \u00eates une personne rigoureuse, avec de bonnes capacit\u00e9s relationnelles et aimant le travail en \u00e9quipe<\/p><p><\/p><p><b><u>Informations li\u00e9es au poste<\/u><\/b><\/p><p><\/p><p>CDD temps plein d&#39;une dur\u00e9e de 6 mois renouvelable \u00e0 pourvoir d\u00e8s que possible<\/p><p>Acquisition de RTT<\/p><p>Bas\u00e9 \u00e0 Challes les Eaux (Savoie)<\/p><p>R\u00e9mun\u00e9ration selon profil &#43; 13e mois &#43; Tickets restaurants &#43; Mutuelle avantageuse &#43; Plan d&#39;Epargne Entreprise<\/p>\",\"ats_external_id\":\"R1722951\",\"location\":\"Chambery\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T22:09:34.763+08:00\",\"created_at\":\"2026-04-16T22:05:42.143+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTY5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Assistant-administratif-international--H-F-_R1722951\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"location\":{\"city\":\"Chambery\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"73190\",\"primary_location\":{\"id\":\"FR-CHA-MASSE-01\",\"wid\":\"c8f30975ad5a101d3d786a9b717d0000\",\"descriptor\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"cecile.meyer@concentrix.com\"},\"first_name\":\"Meyer, C\u00e9cile\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368974\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Assistant-administratif-international--H-F-_R1722951\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Assistant-administratif-international--H-F-_R1722951\/apply\",\"job_requisition_id\":\"R1722951\"}],\"organizations\":[{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR11\"},{\"wid\":\"494c1b495ebc101ef77a36bb4ab00000\",\"descriptor\":\"W0ZRDY P_Logbox\",\"reference_id\":\"W0ZRDY\",\"custom_reference_id\":\"W0ZRDY\",\"company_reference_id\":null},{\"wid\":\"e8c018f9db95104adad08dfa1c4b0000\",\"descriptor\":\"COGS (SITE) EXPL WPS DIRECT\",\"reference_id\":\"WHWPSEXPL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101ee907fae02ced0000\",\"descriptor\":\"20975 - Logbox - WHWPS1\",\"reference_id\":\"WHWPS1\",\"custom_reference_id\":\"WHWPS1\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"niyom.chanthavong@concentrix.com\"},\"first_name\":\"Niyom Chanthavong (102578936)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722951\",\"wid\":\"d3f4a2da256e10261e644ba746330000\",\"descriptor\":\"Assistant administratif international (H\/F)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1124\",\"campaign_id\":\"17325\",\"campaign_title\":\"Analyst, WFM Planning R1711451\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, WFM Planning\",\"street\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1711451\",\"location\":\"Bonifacio Global City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"520000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-17T00:07:20.348+08:00\",\"created_at\":\"2026-04-16T20:09:11.925+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Analyst--WFM-Planning_R1711451-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Planning and Scheduling\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-01\",\"wid\":\"7ebb4bc993771000ed1396eb45330000\",\"descriptor\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Planning and Scheduling\"}],\"recruiters\":[{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3436\",\"descriptor\":\"Analyst, WFM Planning\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368906\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Analyst--WFM-Planning_R1711451-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Analyst--WFM-Planning_R1711451-1\/apply\",\"job_requisition_id\":\"R1711451\"}],\"organizations\":[{\"wid\":\"c23a086b9b81011e68bcf3bfbc0e93b8\",\"descriptor\":\"W0ZFOP Meta GOP LCO IP OPS_MOD_SOCM_T1\",\"reference_id\":\"W0ZFOP\",\"custom_reference_id\":\"W0ZFOP\",\"company_reference_id\":null},{\"wid\":\"55fed941027d1003a2254ef9ca530000\",\"descriptor\":\"COGS (SITE) WFM Large Ent Accts Non-Billable\",\"reference_id\":\"SITWFMLARNOBILL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"04ea991844c70117e6102fcdba0ee507\",\"descriptor\":\"6578 - Facebook - 980000521\",\"reference_id\":\"980000521\",\"custom_reference_id\":\"980000521\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonah.tenebro@concentrix.com\"},\"first_name\":\"Jonah Lee Tenebro (727225)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1711451\",\"wid\":\"d3f4a2da256e10261c2ec5fc36800000\",\"descriptor\":\"Analyst, WFM Planning\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1125\",\"campaign_id\":\"17323\",\"campaign_title\":\"Trainer II R1723192\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of trainees within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities for technical, customer service, and sales accounts<\/li><li>Evaluate the performance of Associate Trainers using tools available such as assessments, playbook observations, etc. and provide recommendations under the guidance of the Training Manager<\/li><li>Accountable for achieving individual training performance metrics<\/li><li>Facilitate transition of trainees from training to production environment, ensuring competency levels meet business needs<\/li><li>Maintain current product knowledge for each account by taking calls, attending team meetings, and side by side observations<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients.<\/li><li>Assist Training Manager in skills assessment of training staff through classroom monitoring and feedback<\/li><li>Produce training materials for various instructional delivery methods including computer-based training, interactive, classroom training, and written job aides<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, surveys, and revises programs based on results of evaluations<\/li><li>Recommend curriculum of training process modifications to training management on the basis of internal customer feedback and\/or quality results<\/li><li>Participate and contribute to the continuous learning culture, department policies and procedures<\/li><li>Maintain knowledge on changes to client products, services, policies, and procedures<\/li><li>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1723192\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T15:13:59.850+08:00\",\"created_at\":\"2026-04-16T20:09:11.199+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Trainer-II_R1723192\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368991\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Trainer-II_R1723192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Trainer-II_R1723192\/apply\",\"job_requisition_id\":\"R1723192\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathanedward.pereira@concentrix.com\"},\"first_name\":\"Jonathan Edward Pereira (007018)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1723192\",\"wid\":\"7d8e1db7cdab10261a00fa1011c20000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Requirements <\/b><\/p><ul><li>Strong Excel &amp; Analytical skills shall be an added advantage.<\/li><li>Flexible, sensitive and open minded when dealing with customers.<\/li><li>Expertise &amp; proficiency in Banking products preferably credit cards<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li><p>5\u2011day work week (Monday -Friday)<\/p><\/li><li>Working hours range from 7:00 AM \u2013 4:00 PM (earliest) to 11:00 AM \u2013 8:00 PM (latest)<\/li><li><p>Permanent position<\/p><\/li><li><p>Onsite role<\/p><\/li><\/ul><p><\/p><p><b>Privacy and Information security<\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1126\",\"campaign_id\":\"17307\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721917\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Cloud & AI\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We\u2019re looking for a Cloud Solution Architect to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud &#43; AI Infrastructure team, you\u2019ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).<\/p><p><\/p><p>You\u2019ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption.<\/p><p><\/p><p>You\u2019ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you\u2019ll play a key role in helping customers unlock the full value of their Microsoft Azure investments<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer\u2014sharing insights and removing blockers through collaboration with engineering teams.<\/p><\/li><li><p>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.<\/p><\/li><li><p>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.<\/p><\/li><li><p>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.<\/p><\/li><li><p>Ensure customer environments are optimized for health, resiliency, security, and performance\u2014enabling production-scale AI use cases.<\/p><\/li><li><p>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.<\/p><\/li><li><p>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.<\/p><\/li><li><p>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.<\/p><\/li><li><p>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native &#43; RISE), Windows, Linux and Defender for Cloud.<\/p><\/li><li><p>Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field<\/p><\/li><li><p>Expert knowledge in Hyper-V and RDS ( <b>Relational Database Service)<\/b><\/p><\/li><li><p>Experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting or Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field<\/p><\/li><li><p>Experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience<\/p><\/li><li><p>Experience working in a customer-facing role (e.g., internal and\/or external).<\/p><\/li><li><p>Experience working on technical projects<\/p><\/li><li><p>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)<\/p><\/li><\/ul><\/div><div><\/div><p><\/p>\",\"ats_external_id\":\"R1721917\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-16T22:06:14.939+08:00\",\"created_at\":\"2026-04-16T16:04:59.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect-Cloud---AI_R1721917-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368861\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect-Cloud---AI_R1721917-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect-Cloud---AI_R1721917-1\/apply\",\"job_requisition_id\":\"R1721917\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721917\",\"wid\":\"782243b4cf8c10260e9a8c751a6a0000\",\"descriptor\":\"Cloud Solution Architect Cloud & AI\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1127\",\"campaign_id\":\"17305\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1718950\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud and AI CSA\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a Cloud Solution Architect (CSA) with deep expertise across Azure workloads, including AI, Infrastructure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you\u2019ll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. You\u2019ll guide customers through architecture design, deployment, and operational excellence, helping them scale AI solutions, modernize applications, and optimize infrastructure on Microsoft Azure. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud.<\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Build trusted relationships with IT Executives and business leaders to shape their Cloud and AI strategy, acting as a technical advisor and champion for their success.<\/li><li>Identify the business priorities of customer decision-makers to ensure that your activities and recommendations are relevant to their needs.<\/li><li>Actively promote strategic initiatives that support the success of the customer project while consistently engaging in risk mitigation efforts.<\/li><li>Lead architectural design sessions and guide the implementation of secure, scalable, and resilient solutions using Microsoft\u2019s best practices and frameworks like CAF and WAF.<\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><p><\/p><ul><li>Microsoft Foundry Azure OpenAI Service for deploying GPT models, embeddings, and prompt engineering.<\/li><li>Azure AI Services for integrating vision, speech, and language capabilities.<\/li><li>AI Search Azure Machine Learning for model lifecycle management, including: Training, deployment, and monitoring.<\/li><li>GenAI Ops and its components DevOps DevSecOps MLOps for CI\/CD pipelines and automated retraining.<\/li><li>LLMOps Evaluations Red Teaming *Plus to have Experience in Agent Framework or similar LangChain, LangGraph, Semanic Kernel, AutoGen, LamaIndex<\/li><li>Knowledge of specific platforms for GenAIOps implementation: AzureDevOps, Github or similar Data Platforms: Azure Cosmos DB and Azure SQL for AI-driven applications.<\/li><li>Experience in AI\/ML engineering and end-to-end lifecycle managemen<\/li><li>Experience with Azure AI Services \/ Azure OpenAI<\/li><\/ul>\",\"ats_external_id\":\"R1718950\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T15:13:56.653+08:00\",\"created_at\":\"2026-04-16T16:04:56.984+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzMwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-and-AI-CSA_R1718950-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368896\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-and-AI-CSA_R1718950-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-and-AI-CSA_R1718950-1\/apply\",\"job_requisition_id\":\"R1718950\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718950\",\"wid\":\"42a59c5b879a10260e2aed6b15e80000\",\"descriptor\":\"Cloud and AI CSA\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"171\",\"campaign_id\":\"739\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Part-time \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with Spanish and English Part-time\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2304352682\",\"location\":\"Sofia, Sofia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T02:59:04.440+03:00\",\"created_at\":\"2026-04-16T12:21:39.350+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1835\",\"campaign_id\":\"385\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1723164\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Servicio al Cliente - Mercado Italiano- Industria Farmac\u00e9utica IS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><p><\/p><p>- Cuentas con un nivel biling\u00fce de italiano y castellano<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<br \/>\u00a0<\/p><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato eventual de 39h con horario de lunes a viernes de 09.00 a 18.00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 19,623 euros brutos al a\u00f1o &#43; 720 euros en bonus<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i><\/p><p><span>R1723164<\/span><\/p>\",\"ats_external_id\":\"R1723164\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T01:59:10.601+02:00\",\"created_at\":\"2026-04-16T12:08:09.675+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Servicio-al-Cliente---Mercado-Italiano--Industria-Farmacutica-IS01_R1723164\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Agente-de-Servicio-al-Cliente---Mercado-Italiano--Industria-Farmacutica-IS01_R1723164\/apply\",\"job_requisition_id\":\"R1723164\"}],\"organizations\":[{\"wid\":\"d51babcf11e31025a533692e19cb0000\",\"descriptor\":\"W0ZX7B ISDIN B2B\",\"reference_id\":\"W0ZX7B\",\"custom_reference_id\":\"W0ZX7B\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"carolina.bruy@concentrix.com\"},\"first_name\":\"Carolina Bruy (102538242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723164\",\"wid\":\"782243b4cf8c102615802a57923c0000\",\"descriptor\":\"Agente de Servicio al Cliente - Mercado Italiano- Industria Farmac\u00e9utica IS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"467\",\"campaign_id\":\"2303\",\"campaign_title\":\"GTM - Channel 4 Belfast\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>.<\/p>\\n<p>Are you a natural communicator with a passion for helping others? Join our team as a Customer Support Advisor and play a key role in supporting the education sector.<\/p>\\n<ul>\\n<li><strong>Rate of pay -<\/strong> Hourly rate of &pound;12.75.<\/li>\\n<li><strong>Location &ndash;<\/strong>&nbsp;49 East Bridge Street, Belfast BT1 3NR<\/li>\\n<li><strong>Full time permanent position<\/strong> &ndash; Contracted to 40 hours paid production scheduled 7.30am &ndash; 8pm Monday to Friday and 9am &ndash; 7pm Saturday &amp; Sunday<\/li>\\n<li><strong>Hybrid role -<\/strong> Onsite days Tuesday, Wednesday and Thursday&nbsp;<\/li>\\n<li><strong>Full time training provided.<\/strong><\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, you will provide a\u202fpersonalized\u202fresponse via emails, phone and social media contacts to provide a positive viewer experience through efficient, friendly and high-quality responses. As a Customer Support Advisor, you will provide a\u202fpersonalized\u202fresponse via emails, phone and social media contacts to provide a positive viewer experience through efficient, friendly and high-quality responses.<\/p>\\n<ul>\\n<li>Handling E-Mails, posts, and calls from viewers.\u202f<\/li>\\n<li>Categorising every viewer contact to ensure accurate reporting.&nbsp;<\/li>\\n<li>Dealing with variety of queries such as on demand\/online streaming, technical issues, complaints, engineering &amp; programme scheduling.<\/li>\\n<li>Logging feedback &amp; complaints on current events, documentaries &amp; daily news.&nbsp;<\/li>\\n<li>Handling sensitive queries from viewers around emotive programming &amp; providing the help &amp; support options given during or after this.&nbsp;<\/li>\\n<\/ul>\\n<p data-ccp-timestamp=\\\"1776338233763\\\"><strong><br \/>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li>Discount on car and home insurance with AXA!<\/li>\\n<li>28 days paid holidays.<\/li>\\n<li>Refer a friend incentive.<\/li>\\n<li><strong>Employee Assist Program-<\/strong>&nbsp;a range of support and resources, accessed free.<\/li>\\n<li><strong>Wrkitplatform-<\/strong>&nbsp;access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.<\/li>\\n<li><strong>PUREGYM<\/strong>&nbsp;Discount &amp; 0% joining fee.<\/li>\\n<li><strong>Free healthcare cover<\/strong>&nbsp;for you and your dependents with pension (after one year)<\/li>\\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong>&nbsp;allowing you to buy Concentrix stock (CNXC)<\/li>\\n<\/ul>\\n<p><strong>What we are looking for:<\/strong><\/p>\\n<ul>\\n<li>Minimum of 6 months in a BPO or contact centre environment, or recent college graduate.<\/li>\\n<li>Ability to follow structured processes and use multiple systems confidently.<\/li>\\n<li>Strong problem solving and multitasking skills.<\/li>\\n<li>Patience, empathy, and a professional approach.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer.<\/strong><\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.<\/p>\",\"ats_external_id\":\"585551236\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"12.75\",\"salary_type\":\"hourly\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-18T23:59:06.275Z\",\"created_at\":\"2026-04-16T11:15:07.062Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzAz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzAz\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1128\",\"campaign_id\":\"17294\",\"campaign_title\":\"Specialist, Customer Acquisition R1723095\",\"campaign_type\":\"job_application\",\"job_title\":\"Alex, Egypt - B2B Sales Specialist - Mandarin Speaker\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1723095\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T06:07:11.942+08:00\",\"created_at\":\"2026-04-16T08:06:56.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Sales-Specialist---Mandarin-Speaker_R1723095\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"Mandarin\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Sales-Specialist---Mandarin-Speaker_R1723095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Sales-Specialist---Mandarin-Speaker_R1723095\/apply\",\"job_requisition_id\":\"R1723095\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.saeed08@concentrix.com\"},\"first_name\":\"Ahmed Saeed Helal (101213659)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1723095\",\"wid\":\"0c15272f2a05100ec113da4195bd0000\",\"descriptor\":\"Alex, Egypt - B2B Sales Specialist - Mandarin Speaker\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1129\",\"campaign_id\":\"17290\",\"campaign_title\":\"Specialist, Customer Acquisition R1721774\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><b>6&#43; Months of experience working in B2B Sales (Business to Business) or 1&#43; Years in sales B2C (Business to Customer)<\/b><\/li><li><b>English Level B2 minimum<\/b><\/li><li><b>Experience with Cold Calling<\/b><\/li><li><b>Experience working with Salesforce.com or similar CRM<\/b><\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1721774\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-16T06:08:52.866+08:00\",\"created_at\":\"2026-04-16T06:07:49.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1721774\/apply\",\"head_count\":\"16\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368847\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1721774\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1721774\/apply\",\"job_requisition_id\":\"R1721774\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3e42b94f382f101ef15daf1e11c70000\",\"descriptor\":\"19182 - Microsoft - WHONELINK273\",\"reference_id\":\"WHONELINK273\",\"custom_reference_id\":\"WHONELINK273\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"099861be4a6e1039a7cd1ce24b370000\",\"descriptor\":\"W0ZNQS P_Microsoft Vendor Tele Co\",\"reference_id\":\"W0ZNQS\",\"custom_reference_id\":\"W0ZNQS\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laura.gallego3@concentrix.com\"},\"first_name\":\"Laura Gallego Diaz (102583212)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721774\",\"wid\":\"80f51948fa1b1025ed12f1e5e06e0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1130\",\"campaign_id\":\"17264\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1722856\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint CSA (m\/f\/d)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Technical Skills \u2013 Solution Area:<\/span><\/b><span>\u00a0AI Business Solutions, SharePoint on premise and M365 SPO<\/span><\/p><p><\/p><p><b><span>We need individuals that:<\/span><\/b><\/p><p><\/p><ul><li><span>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Security Clearance:<\/span><\/b><span>\u00a0required (Level 2); someone with active Security Clearance preferred, at least willingness to obtain a security clearance<\/span><\/li><li><b><span>Language:<\/span><\/b><span>\u00a0Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span>\u00a0required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span>\u00a0near Cologne \u2013 Bonn preferred to reduce travel time<\/span><\/li><\/ul><p><\/p><p><b><span>Technical Expertise Required<\/span><\/b><\/p><p><\/p><p><b>SharePoint On Premise (focus area)<\/b><\/p><ul><li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<\/li><li>SharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<\/li><\/ul><p><b>SharePoint Online Administration:<\/b>\u00a0<\/p><ul><li>Manage site collections at the tenant level.\u00a0<\/li><li>Design and implement hub site\u00a0architecture.\u00a0<\/li><li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.\u00a0<\/li><li>Oversee tenant-level external sharing and prevent oversharing.\u00a0<\/li><li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.\u00a0<\/li><li>Integrate SharePoint Online with M365 Purview for data governance and information management.\u00a0<\/li><li>Implement data loss prevention, data retention, and sensitivity labels\u00a0for SPO\/ODFB.\u00a0<\/li><li>Manage Microsoft 365 backup and archive for SharePoint Online.\u00a0<\/li><li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls.\u00a0<\/li><li>Classic\u00a0and\u00a0Modern\u00a0Search\u00a0\u00a0<\/li><li>Understanding\u00a0of the\u00a0latest\u00a0updates and\u00a0changes to\u00a0SharePoint\u00a0Online\u00a0<\/li><\/ul><p><\/p><p><b>OneDrive for Business Administration:<\/b>\u00a0<\/p><ul><li>Understand GPO\/Intune settings for managing\u00a0the OneDrive\u00a0for Business sync client.\u00a0<\/li><li>Migrate from on-premises home drives to OneDrive for Business.\u00a0<\/li><li>Apply best practices for the OneDrive for Business sync client.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li>Experience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online\u00a0, Configuring SharePoint Online deployments and configurations\u00a0, Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365\u00a0<\/li><li>Good understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams &amp; other data sources<\/li><li>Power Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents<\/li><li>Developing custom solutions using modern developer stack\u00a0<\/li><li>SharePoint PowerShell scripting for online (&amp; on premises environments)<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1722856\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"8.49\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T18:09:05.548+08:00\",\"created_at\":\"2026-04-15T22:05:45.586+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1722856\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1722856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-CSA--m-f-d-_R1722856\/apply\",\"job_requisition_id\":\"R1722856\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1722856\",\"wid\":\"b3d57458358e1025d2c16f09c0d10000\",\"descriptor\":\"SharePoint CSA (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1131\",\"campaign_id\":\"17263\",\"campaign_title\":\"Team Leader, Operations R1721452\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader - German Language - Tech and Sales\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of contact center advisors. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of contact center advisors including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Experience in Team Leading as well as technical support and sales is preferable<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>German C1, English B2<\/li><li>Location - Vake Plaza, Tbilisi, Georgia (Onsite)<\/li><li>Project working hours - Monday - Sunday 10AM to 01AM (Shift based)<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1721452\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-16T00:06:13.293+08:00\",\"created_at\":\"2026-04-15T22:05:44.914+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader---German-Language---Tech-and-Sales_R1721452\/apply\",\"job_requisition_id\":\"R1721452\"}],\"organizations\":[{\"wid\":\"7bf909b537111036fc7f7b6c56270000\",\"descriptor\":\"W10095 Sunrise\",\"reference_id\":\"W10095\",\"custom_reference_id\":\"W10095\",\"company_reference_id\":null},{\"wid\":\"3120559b624c10345432e85573d80000\",\"descriptor\":\"25814 - Flender - 980009101\",\"reference_id\":\"980009101\",\"custom_reference_id\":\"980009101\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ana.tkemaladze@concentrix.com\"},\"first_name\":\"Ana Tkemaladze (\u10d0\u10dc\u10d0 \u10e2\u10e7\u10d4\u10db\u10d0\u10da\u10d0\u10eb\u10d4) (101856384)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721452\",\"wid\":\"4cdc5407b18b1025d28a1630a76e0000\",\"descriptor\":\"Team Leader - German Language - Tech and Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1132\",\"campaign_id\":\"17262\",\"campaign_title\":\"Quality Evaluator R1721456\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator - German - Technical account\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Quality Evaluator is responsible for monitoring and evaluating calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email.<br \/><br \/>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<br \/><br \/>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<br \/><br \/>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<br \/><br \/>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<br \/><br \/>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<br \/><br \/>Contribute to maintaining forms and legends documents<br \/><br \/>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/p><p><\/p><p>Coach advisors according to call listening findings<\/p><p><\/p><div><div><b>Additional Job Description<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>Proven experience in Quality methodologies, and soft skills (communication skills, critical thinking, etc.)\u00a0\u00a0\u00a0will be a benefit\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Affinity\u00a0with technology<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0<\/p><\/li><li><p>German C1, English B2<\/p><\/li><li><p>Location - Vake Plaza, Tbilisi, Georgia (Onsite)\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1721456\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"3100\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-15T22:06:49.059+08:00\",\"created_at\":\"2026-04-15T22:05:44.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator---German---Technical-account_R1721456\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368768\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator---German---Technical-account_R1721456\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator---German---Technical-account_R1721456\/apply\",\"job_requisition_id\":\"R1721456\"}],\"organizations\":[{\"wid\":\"7bf909b537111036fc7f7b6c56270000\",\"descriptor\":\"W10095 Sunrise\",\"reference_id\":\"W10095\",\"custom_reference_id\":\"W10095\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3120559b624c10345432e85573d80000\",\"descriptor\":\"25814 - Flender - 980009101\",\"reference_id\":\"980009101\",\"custom_reference_id\":\"980009101\",\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ana.tkemaladze@concentrix.com\"},\"first_name\":\"Ana Tkemaladze (\u10d0\u10dc\u10d0 \u10e2\u10e7\u10d4\u10db\u10d0\u10da\u10d0\u10eb\u10d4) (101856384)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1721456\",\"wid\":\"0c15272f2a05100e9d668fd2e58b0000\",\"descriptor\":\"Quality Evaluator - German - Technical account\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><p>Proven experience in Quality methodologies, and soft skills (communication skills, critical thinking, etc.)\u00a0\u00a0\u00a0will be a benefit\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p><span>Affinity<\/span><span>\u00a0<\/span>with technology<\/p><\/li><li><p>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><\/li><li><p>Sense of professionalism and ability to develop good relationships\u00a0<\/p><\/li><li><p>German C1, English B2<\/p><\/li><li><p>Location - Vake Plaza, Tbilisi, Georgia (Onsite)\u00a0<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1133\",\"campaign_id\":\"17261\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721507\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Exchange Server & Exchange Online (Arabic-English)\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b>Role Overview<\/b><\/p><p>The CSA for Exchange is a customer-facing technical leader responsible for designing, implementing, and optimizing Microsoft Exchange solutions across enterprise environments. This role ensures secure, scalable, and compliant messaging platforms, enabling customers to modernize their infrastructure and adopt Microsoft 365 services effectively.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p><b>Solution Architecture &amp; Design<\/b><\/p><ul><li><p>Architect hybrid and cloud Exchange solutions, including migrations to Exchange Online.<\/p><\/li><li><p>Integrate Exchange with Microsoft 365 services (Teams, SharePoint, OneDrive) and Azure Active Directory.<\/p><\/li><li><p>Ensure security, compliance, and resiliency in all designs.<\/p><\/li><\/ul><\/li><li><p><b>Deployment &amp; Optimization<\/b><\/p><ul><li><p>Lead Exchange Server and Exchange Online deployments, upgrades, and health assessments.<\/p><\/li><li><p>Implement retention policies, compliance configurations, and disaster recovery strategies.<\/p><\/li><li><p>Optimize performance and troubleshoot complex messaging issues.<\/p><\/li><\/ul><\/li><li><p><b>Customer Engagement<\/b><\/p><ul><li><p>Conduct technical workshops, proof-of-concepts, and readiness sessions.<\/p><\/li><li><p>Act as a trusted advisor to technical and business stakeholders.<\/p><\/li><li><p>Align solutions with customer success plans and modernization goals.<\/p><\/li><\/ul><\/li><li><p><b>Governance &amp; Automation<\/b><\/p><ul><li><p>Implement governance for Exchange Online and hybrid environments.<\/p><\/li><li><p>Use PowerShell scripting and Graph API for automation and management tasks.<\/p><\/li><\/ul><\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li><p>Deep knowledge of Exchange Server architecture, administration, and migration.<\/p><\/li><li><p>Proficiency in Exchange Online configuration and hybrid deployment.<\/p><\/li><li><p>Strong understanding of Active Directory, Azure AD, and networking fundamentals.<\/p><\/li><li><p>Advanced troubleshooting and performance tuning skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>5&#43; years in customer-facing roles involving enterprise messaging systems.<\/p><\/li><li><p>Experience with compliance solutions and email retention policies.<\/p><\/li><li><p>Familiarity with Microsoft 365 usage reporting and optimization.<\/p><\/li><li><p>Relevant certifications in Exchange and Microsoft technologies.<\/p><\/li><\/ul><p><\/p><p>\u00a0#LI-Remote #Egypt<\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1721507\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-04-16T06:04:47.340+08:00\",\"created_at\":\"2026-04-15T22:05:44.364+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Server---Exchange-Online--Arabic-English-_R1721507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368666\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Server---Exchange-Online--Arabic-English-_R1721507\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Solution-Architect--CSA----Exchange-Server---Exchange-Online--Arabic-English-_R1721507\/apply\",\"job_requisition_id\":\"R1721507\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721507\",\"wid\":\"ffe5396c4c771025d3a22427c3120000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Exchange Server & Exchange Online (Arabic-English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1134\",\"campaign_id\":\"17260\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721923\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud & AI Infrastructure \/ Endpoint Cloud Solution Architect (CSA) (Arabic-English)\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Summary<\/b><br \/>The Cloud &amp; AI Infrastructure \/ Endpoint Cloud Solution Architect (CSA) is a senior technical role responsible for delivering end to end Azure infrastructure, identity, monitoring, resiliency, and cloud endpoint solutions. This role spans identity (Microsoft Entra ID), resiliency and protection (Azure Backup), hybrid infrastructure (Azure Local \/ Azure Stack HCI), observability (Azure Monitor), and cloud desktops (Azure Virtual Desktop and Windows 365).<\/p><p><br \/>The CSA operates within Microsoft Global Delivery \/ CSU, delivering proactive, outcome-based engagements and supporting customer success through architectural guidance, design validation, deployment readiness, and operational excellence.<br \/>This role is designed to reflect multi skill CSA profiles supported by ESXP \/ OneProfile and Unified Skills Experience, where a CSA can hold multiple Azure and Endpoint skills in a single profile.<\/p><p><br \/><b>Key Responsibilities<\/b><\/p><p><br \/><b>Azure Identity &amp; Access<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design and validate Microsoft Entra ID architectures including identity lifecycle, access governance, hybrid identity, and secure access patterns.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Guide customers on identity integration with Azure Virtual Desktop, Windows 365, and Azure workloads.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ensure identity designs align with Zero Trust and Microsoft best practices.<\/p><p><br \/><b>Azure Infrastructure Resiliency &amp; Protection<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Architect and deliver Azure Backup solutions for IaaS, hybrid, and Azure Local environments.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design backup, restore, and disaster recovery strategies aligned with customer RPO\/RTO requirements.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Provide resiliency guidance for mission critical workloads.<\/p><p><br \/><b>Hybrid Infrastructure (Azure Local \/ Azure Stack HCI)<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design, validate, and support Azure Local (Azure Stack HCI) deployments and integrations with Azure services.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Guide customers on hybrid management, lifecycle operations, and modernization paths.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Align hybrid infrastructure designs with Azure governance and monitoring standards.<\/p><p><br \/><b>Observability &amp; Operations<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Design and implement Azure Monitor solutions including Log Analytics, alerts, diagnostics, and operational insights.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Enable customers to achieve operational visibility, performance monitoring, and proactive issue detection.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Align monitoring strategies across Azure, hybrid, and endpoint workloads.<\/p><p><br \/><b>Cloud Desktops &amp; Endpoint Virtualization<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Architect and deliver Azure Virtual Desktop (AVD) and Windows 365 (W365) solutions.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Guide customers on image management, identity integration, security, networking, and user experience optimization.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Support enterprise adoption of cloud desktops as part of modern workplace and endpoint strategies.<\/p><p><br \/><b>Delivery &amp; Engagement<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Deliver Value Based Deliverables (VBDs), technical workshops, design reviews, and deployment assistance.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Act as a trusted advisor, translating business requirements into secure, scalable architectures.<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ensure accurate labor logging, profile completeness, and skills reviews in ESXP \/ OneProfile.<\/p><p><br \/><b>Required Technical Skills<\/b><br \/>The CSA is expected to hold and maintain multiple skills concurrently, as supported by the Unified Skills Experience:<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Microsoft Entra ID (Identity &amp; Access Management)<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Backup<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Local \/ Azure Stack HCI<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Monitor<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Azure Virtual Desktop (AVD)<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Windows 365 (W365)<br \/>Multiple skills in a single CSA profile are explicitly supported and encouraged within CSA Global Delivery and ESXP skill taxonomy.<\/p><p><br \/><b>Accreditations &amp; Readiness<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Required or in progress CSA accreditations aligned to the above skills<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ability to maintain skills and accreditations in accordance with dispatch and staffing standards<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Regular review and submission of skills every 90 days as per CSA tooling guidance<\/p><p><br \/><b>Professional Capabilities<\/b><br \/>\u2022\u2002\u2002\u2002\u2002\u2002Strong architectural thinking across identity, infrastructure, operations, and endpoint services<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Excellent stakeholder communication and customer facing delivery skills<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Ability to operate across multiple solution areas while maintaining depth in primary skills<br \/>\u2022\u2002\u2002\u2002\u2002\u2002Comfortable working in enterprise, regulated, and hybrid environments<\/p><p><\/p><p><b>\u00a0#LI-Remote #Egypt<\/b><\/p><p><br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1721923\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-04-16T08:10:11.273+08:00\",\"created_at\":\"2026-04-15T22:05:44.084+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud---AI-Infrastructure---Endpoint-Cloud-Solution-Architect--CSA---Arabic-English-_R1721923\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368829\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud---AI-Infrastructure---Endpoint-Cloud-Solution-Architect--CSA---Arabic-English-_R1721923\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud---AI-Infrastructure---Endpoint-Cloud-Solution-Architect--CSA---Arabic-English-_R1721923\/apply\",\"job_requisition_id\":\"R1721923\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721923\",\"wid\":\"599d2d6aff681025d3bd79401bca0000\",\"descriptor\":\"Cloud & AI Infrastructure \/ Endpoint Cloud Solution Architect (CSA) (Arabic-English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1135\",\"campaign_id\":\"17248\",\"campaign_title\":\"Manager I, B2B Sales R1721969\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales (English and Mandarin Speaking)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1721969\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-16T12:06:36.483+08:00\",\"created_at\":\"2026-04-15T20:05:49.258+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzI0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales--English-and-Mandarin-Speaking-_R1721969\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\",\"Mandarin\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368803\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales--English-and-Mandarin-Speaking-_R1721969\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales--English-and-Mandarin-Speaking-_R1721969\/apply\",\"job_requisition_id\":\"R1721969\"}],\"organizations\":[{\"wid\":\"db67be7c37fa100579d4404960150000\",\"descriptor\":\"9890 - Google - S00013704\",\"reference_id\":\"S00013704\",\"custom_reference_id\":\"S00013704\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78893d07c56a10057f09ebbd98cd0000\",\"descriptor\":\"W0ZJ0G Google Cloud Apj\",\"reference_id\":\"W0ZJ0G\",\"custom_reference_id\":\"W0ZJ0G\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kenny.ng@concentrix.com\"},\"first_name\":\"Kenny Ng (010067)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721969\",\"wid\":\"0c15272f2a05100e995a0bf308c50000\",\"descriptor\":\"Manager I, B2B Sales (English and Mandarin Speaking)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"544\",\"campaign_id\":\"31563\",\"campaign_title\":\"Advisor I, Customer Service R1722773\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente -  Fran\u00e7ais\",\"street\":\"TUN Le kram - sis au N\u00b012 rue ibn sinaa zone industrille kheireddine\",\"address\":\"TUN Le kram - sis au N\u00b012 rue ibn sinaa zone industrille kheireddine\",\"city\":\"zone industril le kram, Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":null,\"country\":\"Tunisia\",\"short_description\":\"Ta mission en tant que Conseiller(e) Client en T\u00e9l\u00e9vente\\n\\nEn tant que Conseiller(e) Client T\u00e9l\u00e9vente, tu joueras un r\u00f4le essentiel :\\n\\n\u2022\u00a0\u00a0\u00a0\u00a0En promouvant des produits ou services de nos clients :\u00a0\u00a0Identifier et r\u00e9pondre avec pr\u00e9cision aux besoins des clients afin de leur offrir des solutions sur mesure.\\n\\n\u2022\u00a0\u00a0\u00a0\u00a0En n\u00e9gociant et fid\u00e9lisant :\u00a0\u00a0Transformer chaque interaction en opportunit\u00e9, conclure des ventes et b\u00e2tir des relations durables.\\n\\n\u2022\u00a0\u00a0\u00a0\u00a0En boostant la performance collective :\u00a0\u00a0Partager tes id\u00e9es et contribuer activement \u00e0 l\u2019optimisation continue de nos processus.\",\"long_description\":\"<p><b>Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !<\/b><\/p><p><\/p><p><b>Qui Sommes-nous ?<\/b><\/p><p><\/p><p><b>Concentrix\u00a0<\/b>est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Ce que nous vous offrons\u00a0<\/b><\/p><p><\/p><p>Chez\u00a0<b>Concentrix,\u00a0<\/b>nous valorisons le potentiel de chacun en proposant des opportunit\u00e9s sur mesure, avec une r\u00e9mun\u00e9ration ajust\u00e9e \u00e0 ton exp\u00e9rience, que tu sois d\u00e9butant(e) motiv\u00e9(e) , ou expert(e) \u00a0en vente directe.<\/p><p>Voici les avantages uniques que nous proposons pour reconna\u00eetre ta contribution :<\/p><p><\/p><p><b>Une r\u00e9mun\u00e9ration attractive et personnalis\u00e9e selon ton niveau d\u2019exp\u00e9rience .<\/b><\/p><p><\/p><p><b>En plus de ta r\u00e9mun\u00e9ration, tu b\u00e9n\u00e9ficieras de primes exceptionnelles :<\/b><\/p><p><\/p><p>\u2022\u00a0\u00a0 \u00a0Formation r\u00e9mun\u00e9r\u00e9e d\u00e8s le 1er mois d\u2019int\u00e9gration.<\/p><p>\u2022\u00a0\u00a0 \u00a0Prime illimit\u00e9e en fonction de l\u2019atteinte de tes objectifs.<\/p><p>\u2022\u00a0\u00a0 \u00a0Prime sp\u00e9ciale de Bienvenue<\/p><p>.\u00a0\u00a0\u00a0 Prime d\u2019assiduit\u00e9<\/p><p><\/p><p><b>De nombreux avantages suppl\u00e9mentaires :<\/b><\/p><p><\/p><p>\u2022\u00a0\u00a0 \u00a0Assurance totalement prise en charge par l\u2019entreprise<\/p><p>\u2022\u00a0\u00a0 \u00a0Formation continue pour d\u00e9velopper tes comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/p><p>\u2022\u00a0\u00a0 \u00a013\u00e8me mois : pour tout collaborateur ayant une ann\u00e9e d\u2019anciennet\u00e9 au 31\/12<\/p><p>\u2022\u00a0\u00a0 \u00a0Tickets Restaurants<\/p><p><\/p><p><b>Un environnement de travail dynamique :<\/b><\/p><p>\u2022\u00a0\u00a0 \u00a0Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/p><p>\u2022\u00a0\u00a0 \u00a0Cadre agr\u00e9able\u00a0: un espace de travail bien pens\u00e9, lumineux et accueillant favorise la motivation et le bien-\u00eatre. C\u2019est un facteur cl\u00e9 pour stimuler la cr\u00e9ativit\u00e9 et r\u00e9duire le stress.<\/p><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><p>\u2022\u00a0\u00a0 \u00a0Ma\u00eetrisent parfaitement le fran\u00e7ais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/p><p>\u2022\u00a0\u00a0 \u00a0Poss\u00e8dent un excellent sens de la communication, qui sont organis\u00e9s(e), autonomes et adoptent une attitude positive. &#x1f4a1;<\/p><p>\u2022\u00a0\u00a0 \u00a0Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/p><p>\u2022\u00a0\u00a0 \u00a0Rel\u00e8vent les d\u00e9fis avec enthousiasme et qui sont passionn\u00e9s(e) par la satisfaction client. &#x1f31f;<\/p><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><b>1- \u00c9change t\u00e9l\u00e9phonique :\u00a0<\/b>Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de ton profil.<\/p><p><b>2- Entretiens en pr\u00e9sentiel :\u00a0<\/b>Une discussion approfondie pour valider tes comp\u00e9tences et aligner tes ambitions avec notre culture.<\/p><p>Pr\u00eat(e) \u00e0 relever le d\u00e9fi ? Rejoins l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1722773\",\"location\":\"zone industril le kram, Tunis\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T18:13:33.997+08:00\",\"created_at\":\"2026-04-15T18:12:33.691+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Tlvente----Franais_R1722773\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"zone industril le kram, Tunis\",\"state\":null,\"country\":{\"wid\":\"db69e508446c11de98360015c5e6daf6\",\"iso2\":\"TN\",\"iso3\":\"TUN\",\"descriptor\":\"Tunisia\",\"iso_numeric\":\"788\"},\"postal_code\":\"1053\",\"primary_location\":{\"id\":\"TN-TUN-LEKRA-01\",\"wid\":\"0e8b833101ca1023ee23cf631b9c0000\",\"descriptor\":\"TUN Le kram - sis au N\u00b012 rue ibn sinaa zone industrille kheireddine\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"selima.benammar@concentrix.com\"},\"first_name\":\"Ben Ammar, Selima\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101100069\",\"wid\":\"ca3ee1a4e6b1105d7d36f8909f4a4e28\",\"descriptor\":\"Mohamed Jaziri (101100069)\"},{\"id\":\"166640\",\"wid\":\"60219339f7a01064839a846b28ccd6ea\",\"descriptor\":\"Haythem Lakhneche (166640)\"},{\"id\":\"102025682\",\"wid\":\"86b79d593d28010df1ce1d4552ae0000\",\"descriptor\":\"Helmi Zeramdini (102025682)\"},{\"id\":\"411413\",\"wid\":\"60219339f7a0106475f0861d8726b0d8\",\"descriptor\":\"Wafa Ouchem Ep Khiari (411413)\"},{\"id\":\"102105028\",\"wid\":\"578525801f63100faeab465a546a0000\",\"descriptor\":\"Selima Ben Ammar (102105028)\"},{\"id\":\"168083\",\"wid\":\"60219339f7a01064837ab665cb448924\",\"descriptor\":\"Chadlia Mathlouthi (168083)\"},{\"id\":\"408115\",\"wid\":\"60219339f7a0106483802cdb61b09784\",\"descriptor\":\"Imen Khaled (408115)\"},{\"id\":\"298219\",\"wid\":\"60219339f7a0106475ee1f5c1c7aa8f0\",\"descriptor\":\"Najla Jlassi (298219)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368526\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Tlvente----Franais_R1722773\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Tlvente----Franais_R1722773\/apply\",\"job_requisition_id\":\"R1722773\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"riadh.tarifa@concentrix.com\"},\"first_name\":\"Riadh Tarifa (216242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722773\",\"wid\":\"d3f4a2da256e1025c6b827a76b810000\",\"descriptor\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente -  Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"545\",\"campaign_id\":\"31562\",\"campaign_title\":\"Advisor I, Customer Service R1722788\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (Spanish-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support, you will:<\/p><ul><li>Give customer support by handling customers\u2019 issues and inquiries\u00a0<\/li><li>Use different platforms and tools<\/li><li>Investigate and collect information to provide to customer<\/li><li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have an advanced level of Spanish (written and oral) (C1) and good level of English<\/li><li>Have prior knowledge in online payment methods and transactions<\/li><li>Have proven computer skills and diligent worker<\/li><li>Have high attention to detail and a problem-solving mindset<\/li><li>Have the ability to communicate, both written and verbally effectively<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1722788\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T20:05:41.122+08:00\",\"created_at\":\"2026-04-15T18:12:33.302+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support--Spanish-speaking----Social-Media_R1722788\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368668\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support--Spanish-speaking----Social-Media_R1722788\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support--Spanish-speaking----Social-Media_R1722788\/apply\",\"job_requisition_id\":\"R1722788\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722788\",\"wid\":\"42a59c5b879a1025c8f3e3dbebf20000\",\"descriptor\":\"Customer Support (Spanish-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1136\",\"campaign_id\":\"17199\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1722616\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Identity and Security (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/div><div><\/div><div>Responsibilities:<\/div><ul><li>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/li><li>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/li><\/ul><p><\/p><div>Required Qualifications<\/div><ul><li>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/li><li>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/li><li>Multiyear experience in a customer-facing role in information technology (IT)<\/li><li>Excellent troubleshooting and problem-solving skills<\/li><li>Fluency in both written and verbal English &amp; German languages is required.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul><p><\/p><div>\u00a0Preferred Qualifications<\/div><ul><li>Candidates with strong knowledge on MIM are preferred.<\/li><li>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/li><\/ul>\",\"ats_external_id\":\"R1722616\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T22:09:54.477+08:00\",\"created_at\":\"2026-04-15T16:08:43.143+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security--M-F-D-_R1722616\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security--M-F-D-_R1722616\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Cloud-Solution-Architect-Identity-and-Security--M-F-D-_R1722616\/apply\",\"job_requisition_id\":\"R1722616\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1722616\",\"wid\":\"ffe5396c4c771025bf4f868f17b50000\",\"descriptor\":\"Cloud Solution Architect Identity and Security (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"442\",\"campaign_id\":\"4685\",\"campaign_title\":\"GTM -  HRO - Saha Dan\u0131\u015fman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"Saha Dan\u0131\u015fman\u0131\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"Istanbul\",\"postal_code\":null,\"region\":\"Istanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Concentrix Hakk\u0131nda,<\/strong><\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>E-Ticaret sekt&ouml;r&uuml;n&uuml;n lideri olan firmam\u0131zda kariyer basamaklar\u0131n\u0131 h\u0131zla t\u0131rmanmak isteyen gen&ccedil; yeteneklere kap\u0131lar\u0131m\u0131z\u0131 a&ccedil;\u0131yoruz!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER<\/strong><\/p>\\n<ul>\\n<li>Tercihen &Uuml;niversitelerin M&uuml;hendislik ve \u0130\u0130BF b&ouml;l&uuml;mlerinden mezun,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131,<\/li>\\n<li>Problem &ccedil;&ouml;zmeyi seven,<\/li>\\n<li>Analitik yap\u0131s\u0131 g&uuml;&ccedil;l&uuml;,<\/li>\\n<li>Dinamik, kendini iyi ifade eden,<\/li>\\n<li>\u0130kna kabiliyeti g&uuml;&ccedil;l&uuml;,<\/li>\\n<li>\u0130leti\u015fimi kuvveli,<\/li>\\n<li>Excel raporlama bilgisi olan,<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\u0130\u015e TANIMI<\/strong><\/p>\\n<p><strong>Filo Y&ouml;netimi ve Planlama:<\/strong><\/p>\\n<p>&middot; G&uuml;nl&uuml;k kurye operasyonlar\u0131n\u0131 y&ouml;netmek ve koordine etmek.<\/p>\\n<p>&middot; Teslimat rotalar\u0131n\u0131 optimize etmek ve filo verimlili\u011fini art\u0131rmak i&ccedil;in stratejiler geli\u015ftirmek.<\/p>\\n<p>&middot; Kurye g&ouml;revlerini planlamak ve s&uuml;re&ccedil;lerini y&ouml;netmek.<\/p>\\n<p><strong>Performans De\u011ferlendirmesi ve KPI Kontrol&uuml;:<\/strong><\/p>\\n<p>&middot; Anahtar Performans G&ouml;stergelerini (KPI'lar) belirleyerek kurye performans\u0131n\u0131 izlemek ve analiz etmek.<\/p>\\n<p>&middot; Teslimat zamanlamalar\u0131n\u0131, teslimat ba\u015far\u0131s\u0131n\u0131 ve m&uuml;\u015fteri memnuniyetini &ouml;l&ccedil;mek.<\/p>\\n<p>&middot; Performans\u0131 iyile\u015ftirmek i&ccedil;in e\u011fitimler d&uuml;zenlemek ve gerekti\u011finde yeniden y&ouml;nlendirme yapmak.<\/p>\\n<p><strong>M&uuml;\u015fteri \u0130li\u015fkileri Y&ouml;netimi:<\/strong><\/p>\\n<p>&middot; M&uuml;\u015fteri memnuniyetini sa\u011flamak i&ccedil;in g&uuml;&ccedil;l&uuml; ileti\u015fim becerileri kullanarak kurye sorular\u0131n\u0131 &ccedil;&ouml;zmek ve \u015fikayetleri ele almak.<\/p>\\n<p>&middot; Teslimat s&uuml;re&ccedil;leri hakk\u0131nda kuryelere bilgi vermek ve g&uuml;ncellemeler sa\u011flamak.<\/p>\\n<p><strong>Raporlama ve Analiz:<\/strong><\/p>\\n<p>&middot; Filo performans\u0131 hakk\u0131nda d&uuml;zenli olarak raporlar haz\u0131rlamak ve &uuml;st y&ouml;netimle payla\u015fmak.<\/p>\\n<p>&middot; Veri analizi yaparak operasyonel verimlili\u011fi art\u0131rmak i&ccedil;in stratejiler &ouml;nermek.<\/p>\\n<p><strong>Ekip Y&ouml;netimi ve E\u011fitim:<\/strong><\/p>\\n<p>&middot; Kurye ekibini y&ouml;netmek, i\u015fe al\u0131m s&uuml;re&ccedil;lerini y&ouml;netmek ve performans\u0131n\u0131 de\u011ferlendirmek.<\/p>\\n<p>&middot; Yeni kuryelerin bilgi ak\u0131\u015f\u0131n\u0131 sa\u011flamak ve mevcut personelin motivasyonunu ve i\u015f memnuniyetini sa\u011flamak.<\/p>\\n<p><strong>G&uuml;venlik ve Y&ouml;netmelikler:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&middot; Teslimat g&uuml;venli\u011fi ve yasal d&uuml;zenlemelere uyum sa\u011flamak i&ccedil;in gerekli &ouml;nlemleri almak ve kontrol etmek.<\/p>\",\"ats_external_id\":\"2032220540\",\"location\":\"Istanbul, Istanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:05.720+03:00\",\"created_at\":\"2026-04-15T15:25:35.882+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"135\",\"campaign_id\":\"1583\",\"campaign_title\":\"R1723058 Customer Service Representative -Healthcare (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative - Healthcare (On-Site)\",\"street\":\"USA Laredo TX\",\"address\":\"USA Laredo TX\",\"city\":\"Laredo\",\"state\":\"Texas\",\"postal_code\":\"78045\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet.\",\"long_description\":\"<h2>&nbsp;<\/h2>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>\\n<p>Provide inbound customer support.<\/p>\\n<\/li>\\n<li>\\n<p>Help customers resolve technical issues.<\/p>\\n<\/li>\\n<li>\\n<p>Assist in correcting billing concerns.<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Minimum 6 Months of Customer Service experience<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">&nbsp;<\/p>\\n<p>Empathy<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Bilingual not required, but encouraged to apply.<\/p>\\n<\/li>\\n<li>\\n<p>Must reside in the United States or have a valid U.S. address for residence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary range for this position is $15- $16\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical &amp; Mental Requirements<\/strong>: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.<\/p>\\n<p><strong>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the&nbsp;<\/strong><a id=\\\"menur1g21\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link Job Applicant Privacy Notice for California Residents\\\"><strong>Job Applicant Privacy Notice for California Residents<\/strong><\/a><\/p>\\n<p><strong>Eligibility to Work:<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p>\\n<p><strong>Where Job May be Performed:<\/strong><\/p>\\n<p>Currently, this position may be performed only in the states listed <a id=\\\"menur1g23\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/www.concentrix.com\/advisor-positions\/\\\" href=\\\"https:\/\/www.concentrix.com\/advisor-positions\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link here\\\">here<\/a>.<\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a id=\\\"menur1g25\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_eeoc_knowyourrights6.12.pdf\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link English\\\">English<\/a><\/li>\\n<li><a id=\\\"menur1g27\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_eeoc_knowyourrightssp6.12.pdf\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link Spanish\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>To request a reasonable accommodation please click <a id=\\\"menur1g29\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/www.concentrix.com\/reasonable-accommodation\/\\\" href=\\\"https:\/\/www.concentrix.com\/reasonable-accommodation\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link here\\\">here<\/a>.<\/p>\\n<p>If you wish to review the Affirmative Action Plan, please click <a id=\\\"menur1g2b\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/www.concentrix.com\/affirmative-action\/\\\" href=\\\"https:\/\/www.concentrix.com\/affirmative-action\/\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link here\\\">here<\/a>.<\/p>\",\"ats_external_id\":\"R1723058\",\"location\":\"Laredo, USA\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.305-05:00\",\"created_at\":\"2026-04-15T15:23:57.727-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTgz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Laredo\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"78045\",\"primary_location\":{\"id\":\"US-LAR-MONAR-Y0\",\"wid\":\"b67da9176e3d1062f9dccc74d843bc66\",\"descriptor\":\"USA Laredo TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"aa96695f65210111d90330ea011a0d01\",\"address\":\"alyssa.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Alyssa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368053\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Laredo-TX\/Customer-Service-Representative--On-Site-_R1721461\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Laredo-TX\/Customer-Service-Representative--On-Site-_R1721461\/apply\",\"job_requisition_id\":\"R1721461\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"99a11ededd6401109fc8c98699172735\",\"address\":\"katia.castromendoza@concentrix.com\"},\"last_name\":\"Castro Mendoza\",\"first_name\":\"Kat\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721461\",\"wid\":\"4067866d12cc102407973f20181c0000\",\"descriptor\":\"R1721461 Customer Service Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"aa96695f65210111d90330ea011a0d01\",\"address\":\"alyssa.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Alyssa\"},{\"email\":{\"wid\":\"db0bffd68c23013ca3ae87620d1a5837\",\"address\":\"carlos.sauceda@concentrix.com\"},\"last_name\":\"Sauceda\",\"first_name\":\"Carlos\"},{\"email\":{\"wid\":\"c1b956ff42f501a76dc89cd0111ae8aa\",\"address\":\"hilda.roman@concentrix.com\"},\"last_name\":\"Roman\",\"first_name\":\"Hilda\"},{\"email\":{\"wid\":\"299c33296be301a91f5a208496173027\",\"address\":\"jonathan.solis@concentrix.com\"},\"last_name\":\"Solis\",\"first_name\":\"Jonathan Paul\"},{\"email\":{\"wid\":\"8d7e067ba0b21023761efc0a13d00001\",\"address\":\"josericardo.mena@concentrix.com\"},\"last_name\":\"Mena\",\"first_name\":\"Jose Ricardo\"},{\"email\":{\"wid\":\"50b79556a3c3102cafbc889c99050000\",\"address\":\"lauraclarissa.cisneros@concentrix.com\"},\"last_name\":\"Cisneros\",\"first_name\":\"Laura Clarissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"443\",\"campaign_id\":\"4684\",\"campaign_title\":\"GTM -  HRO - Muhasebe Uzman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"Muhasebe Uzman\u0131\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"Istanbul\",\"postal_code\":null,\"region\":\"Istanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,<\/p>\\n<p>&nbsp;<\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER<\/strong><\/p>\\n<ul>\\n<li>Tercihen \u0130\u015fletme, Ekonomi veya ilgili di\u011fer b&ouml;l&uuml;mlerde lisans derecesi ile mezun olmak<\/li>\\n<li>Muhasebe, vergi, denetim ve benzeri alanlarda minimum 3 y\u0131l deneyim,<\/li>\\n<li>Cari hesap mutabakatlar\u0131, m&uuml;\u015fteri ve sat\u0131c\u0131 tahsilat s&uuml;re&ccedil;lerinde minimum 2 y\u0131l deneyim,<\/li>\\n<li>Tercihen SAP deneyimine sahip (&ouml;zellikle FI,MM mod&uuml;llerinde),<\/li>\\n<li>Ms Office uygulamalar\u0131n\u0131 etkin olarak kullanabilen,<\/li>\\n<li>Tek D&uuml;zen Hesap Plan\u0131na hakim,<\/li>\\n<li>Tercihen, \u0130thalat ve ihracat muhasebe s&uuml;re&ccedil;lerine ve mevzuat\u0131na hakim olmak<\/li>\\n<li>Analitik bak\u0131\u015f a&ccedil;\u0131s\u0131na sahip , ileti\u015fimi kuvvetli, ekip &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n<\/li>\\n<li>Tercihen \u0130ngilizce orta d&uuml;zeyde yaz\u0131l\u0131 ve s&ouml;zl&uuml; ileti\u015fim becerilerine sahip olmak<\/li>\\n<li>S&uuml;re&ccedil; odakl\u0131 ve problem &ccedil;&ouml;zme becerisine sahip, g&uuml;&ccedil;l&uuml; organizasyon becerilerine ve uygulamal\u0131 d&uuml;\u015f&uuml;nce yap\u0131s\u0131na sahip,<\/li>\\n<li>Do\u011frudan geri bildirim k&uuml;lt&uuml;r&uuml;ne a&ccedil;\u0131k, s&uuml;rekli &ouml;\u011frenme ve geli\u015fime a&ccedil;\u0131k, inisiyatif alan ve sorumluluktan ka&ccedil;\u0131nmayan, h\u0131zl\u0131 de\u011fi\u015fen bir ortamda kendini rahat hisseden.<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI<\/strong><\/p>\\n<ul>\\n<li>Sat\u0131c\u0131\/M&uuml;\u015fteri tahsilat takipleri , risk takiplerini yapmak ve ilgililere raporlamak,<\/li>\\n<li>Mutabakat ve muhasebe gruplar\u0131na gelen maillerin cevaplanmas\u0131<\/li>\\n<li>\u0130hracat operasyonlar\u0131ndaki mutabakat s&uuml;re&ccedil;lerini takip etmek<\/li>\\n<li>Operasyon ekipleriyle yak\u0131n temasta olup i\u015f takibini yapmak<\/li>\\n<li>Ay sonu kapan\u0131\u015f raporlar\u0131n\u0131n haz\u0131rlanmas\u0131nda aktif rol almak<\/li>\\n<li>\u0130htar \/ \u0130cra s&uuml;re&ccedil;lerini takip etmek \u0130\u015f geli\u015ftirme ve s&uuml;re&ccedil; y&ouml;netimlerinde aktif rol almak<\/li>\\n<\/ul>\",\"ats_external_id\":\"3551580271\",\"location\":\"Istanbul, Istanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T15:19:04.468+03:00\",\"created_at\":\"2026-04-15T15:10:03.285+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"444\",\"campaign_id\":\"4682\",\"campaign_title\":\"GTM -  HRO - \u0130dari \u0130\u015fler Uzman\u0131\",\"campaign_type\":\"job_application\",\"job_title\":\"\u0130dari \u0130\u015fler Uzman\u0131\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,<\/p>\\n<p>Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, bug&uuml;n&uuml;n dijital d&uuml;nyas\u0131nda insan odakl\u0131 m&uuml;\u015fteri deneyimleri tasarl\u0131yor ve y&ouml;netiyor. D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Genel Nitelikler<\/strong><\/p>\\n<ul>\\n<li>Lisans ya da &ouml;nlisans mezunu,<\/li>\\n<li>G&uuml;&ccedil;l&uuml; yaz\u0131l\u0131 ve s&ouml;zl&uuml; ileti\u015fim becerilerine sahip,<\/li>\\n<li>M&uuml;zakere becerileri geli\u015fmi\u015f,<\/li>\\n<li>MS Office uygulamalar\u0131na h&acirc;kim,<\/li>\\n<li>S&uuml;r&uuml;c&uuml; belgesine sahip,<\/li>\\n<li>Seyahat engeli bulunmayan.<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015f Tan\u0131m\u0131<\/strong><\/p>\\n<ul>\\n<li>Tesis hizmetlerinin (yemek, temizlik, g&uuml;venlik ve ula\u015f\u0131m) kontrol edilmesi ve sorunlar\u0131n &ccedil;&ouml;z&uuml;m&uuml;nde organizasyona destek olunmas\u0131,<\/li>\\n<li>Alt y&uuml;klenici ve tedarik&ccedil;i y&ouml;netiminin s&ouml;zle\u015fmelere uygun \u015fekilde y&ouml;netiminin sa\u011flanmas\u0131,<\/li>\\n<li>Ayl\u0131k ve y\u0131ll\u0131k b&uuml;t&ccedil;e takibi ile raporlaman\u0131n yap\u0131lmas\u0131<\/li>\\n<li>Tesis sarf malzeme sat\u0131nalma s&uuml;re&ccedil;lerinin y&ouml;netimi, fatura takiplerinin yap\u0131lmas\u0131<\/li>\\n<\/ul>\",\"ats_external_id\":\"13364761\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:05.709+03:00\",\"created_at\":\"2026-04-15T14:38:04.428+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njgy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1137\",\"campaign_id\":\"17177\",\"campaign_title\":\"Specialist, Partner Success R1721367\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1721367\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"4943136\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-16T06:07:49.035+08:00\",\"created_at\":\"2026-04-15T08:07:30.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368530\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1721367\/apply\",\"job_requisition_id\":\"R1721367\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721367\",\"wid\":\"782243b4cf8c1025a3bdbb9c662e0000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1138\",\"campaign_id\":\"17172\",\"campaign_title\":\"Specialist, Sales Development R1722653\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Sales Development Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><div><div><p><b><span>A NEW CAREER POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive<span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging? Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d awards every year? Then a Sales Representative position at Concentrix is just the right place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Development Representative,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgamechangers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>, and continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE\u202f\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Sales Development Representative, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Manage a personal pipeline of prospects from<span>\u00a0<\/span><\/span><span>initial<\/span><span><span>\u00a0<\/span>outreach through qualification.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Execute outbound prospecting strategies using phone, email, social media, and events.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respond<\/span><span><span>\u00a0<\/span>to inbound leads with urgency, conducting deeper qualification conversations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Research accounts to understand key stakeholders, challenges, and buying signals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with account executives to develop account-specific entry strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Schedule and<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>meetings or demos, ensuring smooth handoffs. Track activity, conversion rates, and pipeline health in the CRM.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Achieve and exceed monthly and quarterly pipeline generation targets. Provide feedback<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>marketing on lead quality and campaign performance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>YOUR QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ability to commute to and work in our Nashville, TN office.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A bachelor\u2019s degree<span>\u00a0<\/span><\/span><span>is preferred<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>(2&#43; years) experience in sales development, lead generation, or inside sales.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Track record<\/span><span><span>\u00a0<\/span>of consistently achieving or surpassing lead-to-opportunity conversion targets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with account-based marketing (ABM) strategies.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Representatives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>You Have:<span>\u00a0<\/span><\/span><span>Strong communication<\/span><span><span>\u00a0<\/span>and discovery skills, with experience engaging prospects across multiple channels.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven success in meeting or exceeding prospecting or pipeline generation targets. Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A growing<span>\u00a0<\/span><\/span><span>proficiency<\/span><span><span>\u00a0<\/span>in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong organizational and time management skills to balance prospecting volume with quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to collaborate effectively with account executives and marketing teams<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States and have a valid U.S. address for residence<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Competencies for Success:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effective Communication (Proficient): Craft persuasive outreach and<span>\u00a0<\/span><\/span><span>discovery<\/span><span><span>\u00a0<\/span>conversations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Customer Focus (Competent): Align<span>\u00a0<\/span><\/span><span>qualification<\/span><span><span>\u00a0<\/span>with<span>\u00a0<\/span><\/span><span>prospect<\/span><span><span>\u00a0<\/span>needs and<span>\u00a0<\/span><\/span><span>sales objectives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostic Information Gathering (Competent): Conduct deeper<span>\u00a0<\/span><\/span><span>discovery<\/span><span><span>\u00a0<\/span>to uncover buying signals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive<span>\u00a0<\/span><\/span><span>efficiency<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>outreach effectively<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>also be provided with:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>The base salary range for this position is $16.35 - $18.56\/<\/span><span>hr<\/span><span><span>\u00a0<\/span>(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to help promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mentorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern,<span>\u00a0<\/span><\/span><span>state-of-the-art<\/span><span><span>\u00a0<\/span>office setting with advanced technologies and<span>\u00a0<\/span><\/span><span>a great team<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><b><span>REIMAGINE THE BEST VERSION OF YOU!\u202f\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible.\u202f The deadline to apply for this position is:<span>\u00a0<\/span><\/span><span>May 4<\/span><span>, 2026.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Accommodation<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1722653\",\"location\":\"Nashville, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T04:04:16.150+08:00\",\"created_at\":\"2026-04-15T04:05:44.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 621 Mainstream Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lee.denton@concentrix.com\"},\"first_name\":\"Denton, Lee Ann\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"},{\"id\":\"101913918\",\"wid\":\"cb8fd5f33a3e011b28b211b965440000\",\"descriptor\":\"Lee Ann Denton (101913918)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369024\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Development-Representative_R1722653\/apply\",\"job_requisition_id\":\"R1722653\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"misty.kochan@concentrix.com\"},\"first_name\":\"Misty Kochan (020330)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722653\",\"wid\":\"d3f4a2da256e10259aa2fbf21ecb0000\",\"descriptor\":\"Sales Development Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><p><\/p><\/div><div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1139\",\"campaign_id\":\"17171\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1722618\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior DevOps Engineer\",\"street\":\"USA Atlanta One Ravinia Drive, Suite 610\",\"address\":\"USA Atlanta One Ravinia Drive, Suite 610\",\"city\":\"Atlanta\",\"state\":\"Georgia\",\"postal_code\":\"30346\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\u2022 Strong experience with CI\/CD tools (e.g., Azure DevOps, GitHub Actions).\\n\u2022 Hands-on expertise in Kubernetes , Kong gateway\\n\u2022 Proficiency in Azure Cloud services and infrastructure management.\\n\u2022 Programming\/scripting skills in either of C#, Python, PowerShell\",\"long_description\":\"<p><\/p><p><b>Senior DevOps Engineer<\/b><\/p><p><b>Location - Atlanta, GA<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><span> <\/span><\/p><p><\/p><p><span>We are looking for a skilled DevOps Engineer to join our team. The ideal candidate will have a strong background in CI\/CD tools, cloud services, and infrastructure management, with a focus on Azure. You will play a critical role in ensuring the smooth operation and scalability of our applications, leveraging your expertise in Kubernetes and Kong gateway.<\/span><\/p><p><\/p><p><b>Qualifications:<\/b><\/p><p>\u2022 Strong experience with CI\/CD tools (e.g., Azure DevOps, GitHub Actions).<br \/>\u2022 Hands-on expertise in Kubernetes , Kong gateway<br \/>\u2022 Proficiency in Azure Cloud services and infrastructure management.<br \/>\u2022 Programming\/scripting skills in either of C#, Python, PowerShell<\/p><p><\/p><p>The base salary for this position is $<span>92,250 <\/span>- $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/20\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#Onsite<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1722618\",\"location\":\"Atlanta, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-16T06:07:51.238+08:00\",\"created_at\":\"2026-04-15T04:05:43.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzE3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-One-Ravinia-Drive-Suite-610\/Senior-DevOps-Engineer_R1722618\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Atlanta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30346\",\"primary_location\":{\"id\":\"US-ATL-RAVIN-01\",\"wid\":\"233b1faf7cd8010e6ac8f125df880000\",\"descriptor\":\"USA Atlanta One Ravinia Drive, Suite 610\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368775\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-One-Ravinia-Drive-Suite-610\/Senior-DevOps-Engineer_R1722618\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-One-Ravinia-Drive-Suite-610\/Senior-DevOps-Engineer_R1722618\/apply\",\"job_requisition_id\":\"R1722618\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"796dc0b6730601114650d5ea223e0000\",\"descriptor\":\"W0ZGBI Honeywell Aero - Engineering\",\"reference_id\":\"W0ZGBI\",\"custom_reference_id\":\"W0ZGBI\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"925620ad6688011139c952a317550000\",\"descriptor\":\"7847 - Honeywell International Inc - PIND0015\",\"reference_id\":\"PIND0015\",\"custom_reference_id\":\"PIND0015\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kunal.joshi@concentrix.com\"},\"first_name\":\"Kunal Joshi (102012424)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1722618\",\"wid\":\"80f51948fa1b102599c78db43e190000\",\"descriptor\":\"Senior DevOps Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-26\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Excellent Communication<\/p><p>Agile Experience must<\/p><p>CI\/CD<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"54\",\"campaign_id\":\"1311\",\"campaign_title\":\"Jefes de enfermer\u00eda\",\"campaign_type\":\"job_application\",\"job_title\":\"Puestos en Espa\u00f1ol\",\"street\":\"\",\"address\":\"\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Puestos en Espa\u00f1ol en Bogot\u00e1\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n pagada y desarrollo<br \/>\u2705 Beneficios de ley y estabilidad laboral<br \/>\u2705 Cultura inclusiva y centrada en las personas<br \/>\u2705 Oportunidades de crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1664004\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:06.763-04:00\",\"created_at\":\"2026-04-14T17:30:02.311-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEx?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"recruiter\":{\"email\":{\"wid\":\"ce9114fea8d70103e3fabaa5f5320003\",\"address\":\"johanaalejandra.toledo@concentrix.com\"},\"last_name\":\"Toledo\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338376\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\/apply\",\"job_requisition_id\":\"R1664004\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1664004\",\"wid\":\"423be9e9466610280ac5e683af740000\",\"descriptor\":\"R1664004 Servicio al cliente Bogot\u00e1 ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"511\",\"campaign_id\":\"176\",\"campaign_title\":\"SU - Mediamarkt\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een zeer bekende elektronica retailer van Nederland\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker bekende elektronica retailer\",\"long_description\":\"<div class=\\\"WISF WIRF WKSF\\\">\\n<div class=\\\"WLSF wd-396862b0-7ec4-484c-a455-148ef72c3f4a\\\" aria-hidden=\\\"true\\\">Job Description<\/div>\\n<\/div>\\n<div id=\\\"561a4bd1557c4ea3819fbe54768e0811\\\" class=\\\"WMSF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WMRI WOQI WNRI\\\">\\n<div id=\\\"561a4bd1557c4ea3819fbe54768e0811-f39c16559b416092\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-1mb50em-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-149jhad\\\">\\n<div class=\\\"ProseMirror\\\" role=\\\"textbox\\\" contenteditable=\\\"false\\\" translate=\\\"true\\\" aria-multiline=\\\"true\\\">\\n<h1><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Heb jij affiniteit met zowel elektronica als met telefonisch klantcontact? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime Klantenservicemedewerkers oftewel klantadviseurs, voor een bekende elektronica retailer van Nederland. Het bedrijf is van oorsprong een Duits bedrijf en is de nummer &eacute;&eacute;n winkelketen voor consumentenelektronica in Europa. Je dient het bedrijf zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<br \/>&nbsp;<\/p>\\n<p>Als Klantenservicemedewerker ben je binnen jouw aandachtsgebied het aanspreekpunt voor de klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Klanten zullen bellen naar de klantenservice voor hulp om diverse onderwerpen. Klanten kunnen bijvoorbeeld bellen omtrent vragen over bestellingen, garanties, reparaties of gewoon over de voorraad van een product in de winkel. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Je kijkt met de klant mee als ze een vraag hebben over een product, maar het echte adviseren over producten, daarvoor moet de klant in de winkel zijn. Je bent er dus vooral om te ondersteunen op de klantvragen die betrekking hebben op de algemene vragen. Kun je het niet zelf afhandelen? Dan schakel je de expertise in van andere afdelingen middels doorverbinden.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Hoog empathisch vermogen <em>(je kunt je verplaatsen in de gevoelens van de klant, je luistert goed, je let op je toon, blijft eerlijk, toont begrip en je zorgt ervoor dat de klant zich uniek voelt)<\/em>;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden (met diverse systemen weten te werken)<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <\/strong><em><strong>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/strong>;<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<h1>&nbsp;<\/h1>\\n<ul>\\n<li>\\n<p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Na de onboardingperiode (twee weken na laatste trainingsdag) zul je minimaal 32uren per week en maximaal 40 uren per week ingeroosterd worden binnen de openingstijden:<\/p>\\n<\/li>\\n<li>\\n<p><strong>Maandag t\/m Vrijdag (03:00u - 15:00u)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Zaterdag (04:00u - 15:00u) en Zondag (05:00u-14:00u)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Wa<em>nneer de wintertijd in oktober ingaat in Nederland, zullen de openingstijden wijzigen naar een uur later. De openingstijden van maandag t\/m vrijdag wijzigen bijvoorbeeld dan naar 04:00uur tot 16:00uur<\/em><\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een fulltime basistraining en een producttraining <em>(betaald training)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering<\/p>\\n<\/li>\\n<li>\\n<p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p>\\n<\/li>\\n<li>\\n<p>Vervoerstoelage op basis van contracturen<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus<\/p>\\n<\/li>\\n<li>\\n<p>Referralbonus (indien je andere kandidaten aanbeveelt bij Concentrix Suriname te werken)<\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (uitbetaling in de maand juli)<\/p>\\n<\/li>\\n<li>\\n<p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon!<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"solliciteren\\\" <\/strong>of <strong>\\\"apply now\\\" <\/strong>en volg de verdere stappen om jouw sollicitatie te kunnen indienen.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"3107388222\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T17:03:55.312+02:00\",\"created_at\":\"2026-04-14T16:52:26.411+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1967\",\"campaign_id\":\"45\",\"campaign_title\":\"Etraveli\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Italian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 in <strong>Italian<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1501643641\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:12.287+04:00\",\"created_at\":\"2026-04-14T16:36:29.272+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1836\",\"campaign_id\":\"380\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1722485\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday-Thursday 8:30h-17:30h, Friday 8:30h-16:30h, temporary-medical leave<\/p><p>- Salary: 19.623,94 euros gross\/year &#43; 4.000\u20ac bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1722485\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.503+02:00\",\"created_at\":\"2026-04-14T16:04:41.929+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368688\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--English-speaking----On-site-FA02_R1722485-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--English-speaking----On-site-FA02_R1722485-1\/apply\",\"job_requisition_id\":\"R1722485\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722485\",\"wid\":\"782243b4cf8c102586102a8beb2a0000\",\"descriptor\":\"Customer Service Representative (English-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"55\",\"campaign_id\":\"1305\",\"campaign_title\":\"Bogot\u00e1 EN Rescue 2.0\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service representative\",\"street\":\"COL Bogota - Oficinas y terrazas de\",\"address\":\"COL Bogota - Oficinas y terrazas de\",\"city\":\"Bogot\u00e1\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"WHAT\u2019S IN IT FOR YOU?\\n\\nA diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0\\nEndless career opportunities and clear paths for career development\u00a0\\nA competitive salary\u00a0\\nInclusive perks and benefits\u00a0\\nOpportunity for monthly performance incentives\u00a0\",\"long_description\":\"<p><br \/><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Bogot\u00e1, Colombia<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer service field.<\/p><p><\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team<span>.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/span>\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><ul><li><span>List of criteria including background<\/span><\/li><li><span>Education needed<\/span><\/li><li><span>Availability needed<\/span><\/li><li><span>Background clearance etc.<\/span><\/li><\/ul><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogot\u00e1, Bogota\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:06.742-04:00\",\"created_at\":\"2026-04-14T11:16:24.702-04:00\",\"latitude\":\"4.570868\",\"longitude\":\"-74.297333\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA1?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Bogota D.C.\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},{\"email\":{\"wid\":\"cd51108eda0d01056cf66b2956c10003\",\"address\":\"andreacarolina.medina@concentrix.com\"},\"last_name\":\"Medina\",\"first_name\":\"Andrea Carolina\"},{\"email\":{\"wid\":\"ba64a4c1bab810012249839ae7650001\",\"address\":\"camila.hernandez@concentrix.com\"},\"last_name\":\"Hernandez\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"51feffe63f09101654f9295922c20000\",\"address\":\"laura.aray@concentrix.com\"},\"last_name\":\"Aray\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"1c12e926808f100dff1c7eee143f0001\",\"address\":\"camilo.arandia@concentrix.com\"},\"last_name\":\"Arandia\",\"first_name\":\"Camilo\"},{\"email\":{\"wid\":\"e8e7df52c2f110219eeb486cb8800000\",\"address\":\"andrea.gomez1@concentrix.com\"},\"last_name\":\"Gomez\",\"first_name\":\"Catalina\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003e5afb069547c0003\",\"address\":\"cristhianantonio.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Cris\"},{\"email\":{\"wid\":\"b4074d3e1b8f1018c65699514cd70003\",\"address\":\"dennis.hernandez2@concentrix.com\"},\"last_name\":\"Hernandez\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"3dbd46015f8b101040b8ae65dee90004\",\"address\":\"diana.roa@concentrix.com\"},\"last_name\":\"Roa\",\"first_name\":\"Diana\"},{\"email\":{\"wid\":\"138af640482b1009cde60fd229440001\",\"address\":\"eliana.rincon@concentrix.com\"},\"last_name\":\"Rinc\u00f3n Ortega\",\"first_name\":\"Eliana\"},{\"email\":{\"wid\":\"1f0e7fbd236c101cfff93d0045230003\",\"address\":\"gabriela.amaya@concentrix.com\"},\"last_name\":\"Amaya\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"439ef13384fb101298171d9335c80001\",\"address\":\"genny.vargas@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Genny\"},{\"email\":{\"wid\":\"5378a03cbdfd10307235d368dffe0003\",\"address\":\"jairo.marquez@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Jairo\"},{\"email\":{\"wid\":\"4d63fc0e42a401e7a6c340db05033974\",\"address\":\"jhonnyjose.borges@concentrix.com\"},\"last_name\":\"Borges\",\"first_name\":\"Jhonny\"},{\"email\":{\"wid\":\"6d42a49bcf7f102ccf1869b9e52f0003\",\"address\":\"john.silva1@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"John\"},{\"email\":{\"wid\":\"63f689842d05102540bc2a4977290002\",\"address\":\"juan.sanchez17@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Juan\"},{\"email\":{\"wid\":\"a361743653d90112444aacf0117a0000\",\"address\":\"juanandres.poveda@concentrix.com\"},\"last_name\":\"Poveda\",\"first_name\":\"Juan Andr\u00e9s\"},{\"email\":{\"wid\":\"88a9a4f186cf102458a29e5c24f90003\",\"address\":\"juanita.ovalle@concentrix.com\"},\"last_name\":\"Ovalle\",\"first_name\":\"Juanita\"},{\"email\":{\"wid\":\"948af7ee8d9b1012abd0b19257fd0001\",\"address\":\"juliana.monastoque@concentrix.com\"},\"last_name\":\"Monastoque\",\"first_name\":\"Juliana\"},{\"email\":{\"wid\":\"3b99173cf97210390e923efbc2480000\",\"address\":\"karen.rodriguez7@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Karen\"},{\"email\":{\"wid\":\"fd40f811c43b1018ab038ab72c9b0002\",\"address\":\"karol.morales@concentrix.com\"},\"last_name\":\"Morales\",\"first_name\":\"Karol\"},{\"email\":{\"wid\":\"1b2b4012eb23100feaa2a42f96f10000\",\"address\":\"laura.suarez6@concentrix.com\"},\"last_name\":\"Suarez\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"ad688187bad7100bd1a31312a7260001\",\"address\":\"laura.cortes@concentrix.com\"},\"last_name\":\"Cort\u00e9s\",\"first_name\":\"Laura Giuliana\"},{\"email\":{\"wid\":\"2a613e26586a10211e04ad7878db0002\",\"address\":\"luna.ortiz1@concentrix.com\"},\"last_name\":\"Ortiz\",\"first_name\":\"Luna\"},{\"email\":{\"wid\":\"70e6defe1070010eda932b1f04380005\",\"address\":\"manuela.navas@concentrix.com\"},\"last_name\":\"Navas\",\"first_name\":\"Manuela\"},{\"email\":{\"wid\":\"d0c3c929705a100fea4daf639dd90004\",\"address\":\"manuela.campo@concentrix.com\"},\"last_name\":\"Campo\",\"first_name\":\"Manuela\"},{\"email\":{\"wid\":\"458fb3de34a710307270fc1860b30000\",\"address\":\"maria.alfonso@concentrix.com\"},\"last_name\":\"Alfonso\",\"first_name\":\"Maria\"},{\"email\":{\"wid\":\"3dfe1ae33545012af82b499cc10cdff8\",\"address\":\"miguelangel.forero@concentrix.com\"},\"last_name\":\"Forero\",\"first_name\":\"Miguel Angel\"},{\"email\":{\"wid\":\"bd7b6e407fcb1009c97ab0c8c1f90001\",\"address\":\"natalia.guerrero@concentrix.com\"},\"last_name\":\"Guerrero\",\"first_name\":\"Natalia\"},{\"email\":{\"wid\":\"3244009f823e101656b3cb12c35f0002\",\"address\":\"nicolas.parra@concentrix.com\"},\"last_name\":\"Parra\",\"first_name\":\"Nicol\u00e1s\"},{\"email\":{\"wid\":\"67ccf27e84dc10278126b951f2a90003\",\"address\":\"nicole.perez1@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"1fe1102f28470113630d58cd12890005\",\"address\":\"paolaandrea.vaca@concentrix.com\"},\"last_name\":\"Vaca\",\"first_name\":\"Paola Andrea\"},{\"email\":{\"wid\":\"4fd8f6cbe6a71010d153f08231080001\",\"address\":\"paula.serrano@concentrix.com\"},\"last_name\":\"Serrano\",\"first_name\":\"Paula\"},{\"email\":{\"wid\":\"9edc8f649b0a104f1aceb94fb81d0006\",\"address\":\"mariapaula.sanchez1@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Paula\"},{\"email\":{\"wid\":\"33280c8fd37e1014627b3a0b726f0004\",\"address\":\"santiago.nunez1@concentrix.com\"},\"last_name\":\"Nu\u00f1ez\",\"first_name\":\"Santiago\"},{\"email\":{\"wid\":\"baa0d27e06ae018ec55ad6b6651771ef\",\"address\":\"johnsebastian.castaaeda@concentrix.com\"},\"last_name\":\"Castaneda\",\"first_name\":\"Sebastian\"},{\"email\":{\"wid\":\"b81ff328eae2101fe28ae05e7d8c0002\",\"address\":\"taniakarina.cespedesmurcia@concentrix.com\"},\"last_name\":\"C\u00e9spedes Murcia\",\"first_name\":\"Tania Karina\"},{\"email\":{\"wid\":\"11be04edd71f100da5098e0d7c630000\",\"address\":\"valentina.amado@concentrix.com\"},\"last_name\":\"Amado\",\"first_name\":\"Valentina\"},{\"email\":{\"wid\":\"216f1fc8ce21101867082ebeea350003\",\"address\":\"valentina.sotelo@concentrix.com\"},\"last_name\":\"Sotelo\",\"first_name\":\"Valentina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"155\",\"campaign_id\":\"704\",\"campaign_title\":\"R1722532 Work-at-Home - Customer Care Automotive VW BilingualFR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"ON\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Care Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPTION DE L'EMPLOI<\/strong><\/p>\\n<p>Le\/la repr&eacute;sentant(e) du service &agrave; la client&egrave;le &ndash; T&eacute;l&eacute;travail (automobile, bilingue anglais\/fran&ccedil;ais) travaille &agrave; domicile et communique avec les clients par appels entrants et sortants et\/ou par Internet. Ce poste offre un service &agrave; la client&egrave;le de soutien et de r&eacute;solution des probl&egrave;mes courants et des questions concernant les produits et\/ou services des clients. (Nous acceptons les candidatures pour ce poste en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE, ADAPT&Eacute;E &Agrave; VOUS<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une organisation internationale avant-gardiste qui cultive une culture inclusive et humaine, ainsi qu'un v&eacute;ritable sentiment d'appartenance&nbsp;? Souhaitez-vous vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleurs lieux de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleures entreprises pour l'&eacute;volution professionnelle&nbsp;&raquo;&nbsp;? Alors, un poste de repr&eacute;sentant du service &agrave; la client&egrave;le &agrave; distance chez Concentrix est pour vous&nbsp;!<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le &agrave; distance (automobile, bilingue anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe diversifi&eacute;e, originaire de plus de 70 pays, o&ugrave; tous les membres contribuent et se soutiennent mutuellement pour la r&eacute;ussite et le bien-&ecirc;tre de chacun, fi&egrave;rement unis comme des &laquo;&nbsp;acteurs du changement&nbsp;&raquo;. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leurs affaires gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; des innovations technologiques. Et dans un contexte de croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour se joindre &agrave; notre mission&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Voici une excellente occasion de t&eacute;l&eacute;travail qui vous permettra de repenser votre parcours professionnel et de vous faire des amis pour la vie. Nous vous fournirons toute la formation, la technologie et le soutien continu dont vous avez besoin pour r&eacute;ussir. De plus, chez Concentrix, le potentiel de d&eacute;veloppement professionnel (et personnel) est r&eacute;el. Pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont d'ailleurs &eacute;t&eacute; promus &agrave; l'interne&nbsp;! C'est pourquoi nous offrons une gamme de programmes GRATUITS de formation et de d&eacute;veloppement du leadership, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOTRE POSTE<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le (automobile, bilingue anglais\/fran&ccedil;ais) en t&eacute;l&eacute;travail, vous devrez&nbsp;:<\/p>\\n<ul>\\n<li>Fournir un soutien &agrave; la client&egrave;le entrant &agrave; l'aide d'un guide de flux d'appels dans la langue de pr&eacute;f&eacute;rence du client.<\/li>\\n<li>Aider les clients &agrave; r&eacute;soudre les probl&egrave;mes techniques de base.<\/li>\\n<li>Faire le suivi, documenter et r&eacute;cup&eacute;rer des informations dans les bases de donn&eacute;es.<\/li>\\n<li>Offrir des produits et\/ou services suppl&eacute;mentaires.<\/li>\\n<li>Offrir une exp&eacute;rience client experte&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre compassion sinc&egrave;re vous permettront d'optimiser vos interactions avec les clients et de r&eacute;ussir. Les autres qualifications requises pour notre poste de repr&eacute;sentant du service &agrave; la client&egrave;le (automobile, bilingue : anglais \/ fran&ccedil;ais) (T&eacute;l&eacute;travail) comprennent&nbsp;:<\/p>\\n<ul>\\n<li>La capacit&eacute; de parler couramment fran&ccedil;ais et anglais (niveau C1 du CECR ou sup&eacute;rieur de pr&eacute;f&eacute;rence)<\/li>\\n<li>Au moins un an d'exp&eacute;rience en service &agrave; la client&egrave;le<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou dipl&ocirc;me d'&eacute;tudes g&eacute;n&eacute;rales<\/li>\\n<li>Un environnement calme et sans distractions pour travailler de la maison<\/li>\\n<li>Ma&icirc;trise du multit&acirc;che rapide<\/li>\\n<li>D&eacute;sir d'apprendre de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et connaissance de l'informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer des tests informatiques et Internet&nbsp;; un ordinateur de travail peut &ecirc;tre fourni selon le poste propos&eacute;, mais sans garantie (&agrave; discuter avec un recruteur)<\/li>\\n<li>Internet haute vitesse (sans Wi-Fi, ni point d'acc&egrave;s, ni satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>LES AVANTAGES POUR VOUS<\/strong><\/p>\\n<p>L'un des principes de notre culture d'entreprise est le suivant&nbsp;: &laquo;&nbsp;Nous soutenons nos collaborateurs.C'est pourquoi nous investissons massivement dans nos solutions novatrices, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investissons &eacute;galement en VOUS pour accompagner votre parcours professionnel et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>Le salaire de base pour ce poste est de 23,35 $\/heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), auquel s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription DailyPay pour recevoir votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formations r&eacute;mun&eacute;r&eacute;es et primes de performance.<\/li>\\n<li>Possibilit&eacute;s de primes de recommandation lucratives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage avec des groupes organis&eacute;s sur les th&egrave;mes suivants&nbsp;: R&eacute;seau de femmes, Professionnels noirs, Fiert&eacute; LGBTQ+, Capacit&eacute; (handicap), Dynamique (neurodiversit&eacute;), Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires form&eacute;s pour promouvoir une vie saine.<\/li>\\n<li>Programmes de mentorat pour un parcours professionnel enrichissant.<\/li>\\n<li>T&eacute;l&eacute;travail pratique.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et le soutien communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations pour la Journ&eacute;e Concentrix, la Journ&eacute;e d'appr&eacute;ciation des acteurs du changement, la Semaine du service &agrave; la client&egrave;le, la Journ&eacute;e mondiale du nettoyage, #MaPromesseOneEarth, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME&nbsp;!<\/strong><\/p>\\n<p>Si tout cela vous semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de votre carri&egrave;re, n'h&eacute;sitez pas &agrave; nous contacter. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes innovatrices &agrave; travers le monde consid&egrave;rent Concentrix comme leur &laquo;&nbsp;employeur de choix&nbsp;&raquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<br \/><\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste. <br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <\/strong><strong><u>ICI<\/u><\/strong><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Customer Care Rep &ndash; Remote (Automotive, Bilingual: English \/ French) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a remote Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>\\n<p>Provide inbound customer support using a call flow guide in the customer&rsquo;s preferred language<\/p>\\n<\/li>\\n<li>\\n<p>Help customers resolve basic technical issues<\/p>\\n<\/li>\\n<li>\\n<p>Track, document, and retrieve information in databases<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Deliver expert customer experiences&hellip;with a smile.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Care Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>\\n<p>The ability to speak fluent French and English (C1 CEFR score or better preferred)<\/p>\\n<\/li>\\n<li>\\n<p>1+ year of customer service experience<\/p>\\n<\/li>\\n<li>\\n<p>Open availability<\/p>\\n<\/li>\\n<li>\\n<p>A high school diploma or GED<\/p>\\n<\/li>\\n<li>\\n<p>A quiet, distraction-free environment to work from in your home<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in fast-paced multi-tasking<\/p>\\n<\/li>\\n<li>\\n<p>Eagerness to learn new technologies<\/p>\\n<\/li>\\n<li>\\n<p>Strong computer navigation skills and PC knowledge<\/p>\\n<\/li>\\n<li>\\n<p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p>\\n<\/li>\\n<li>\\n<p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary for this position is $23.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Paid training and performance-based incentives<\/p>\\n<\/li>\\n<li>\\n<p>Lucrative employee referral bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<li>\\n<p>Mentorship programs that support your rewarding career journey&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Work-from-home convenience<\/p>\\n<\/li>\\n<li>\\n<p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p>\\n<\/li>\\n<li>\\n<p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/><\/strong><\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<br \/>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1722532\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.598-04:00\",\"created_at\":\"2026-04-14T10:59:09.301-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\/apply\",\"job_requisition_id\":\"R1672293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672293\",\"wid\":\"fedde5c1af281030b958a45ebcc90000\",\"descriptor\":\"R1672293 Customer Service Rep \u2013 Remote (Automotive, Bilingual: English \/ French) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"468\",\"campaign_id\":\"2279\",\"campaign_title\":\"GTM - Primark Belfast - Portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Portuguese Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 E Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>Wrkitplatform-&nbsp;access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM&nbsp;Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Free healthcare cover&nbsp;for you and your dependents with pension (after one year)<\/p>\\n<\/li>\\n<li>\\n<p>UNUM Dental cover-&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Spanish &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"2116403150\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"12.75\",\"salary_type\":\"hourly\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-17T23:59:09.469Z\",\"created_at\":\"2026-04-14T10:01:26.998Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc5\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1140\",\"campaign_id\":\"17112\",\"campaign_title\":\"Team Leader, Operations R1722249\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Remote)\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"The remote Team Leader is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a remote <span>Team Leader<\/span> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote <span>Team Leader<\/span> you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><\/p><p><span><span>This is <\/span><span>a great opportunity<\/span><span> <\/span><span>to <\/span><span>reimagine<\/span><span> a<\/span><span>n all-<\/span><span>new<\/span><span> career<\/span><span> journey<\/span><span> and develop \u201cfriends for life\u201d<\/span><span> at the same time.<\/span><span> <\/span><span>We\u2019ll<\/span><span> give you all the training, technologies, <\/span><span>and <\/span><span>continuing<\/span><span> <\/span><span>support<\/span><span> <\/span><span>you\u2019ll<\/span><span> need<\/span><span> to succeed.<\/span><span> Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s <\/span><span>real <\/span><span>career (and personal)<\/span><span> growth <\/span><span>potential<\/span><span>. In fact, <\/span><span>a<\/span><span>bout 80% of <\/span><span>our managers and leaders have been promoted<\/span><span> from within<\/span><span>!<\/span><span> <\/span><span>T<\/span><span>hat\u2019s<\/span><span> why <\/span><span>w<\/span><span>e offer <\/span><span>a range of <\/span><span>FREE<\/span><span> <\/span><\/span><span><span>Learning and Leadership Development <\/span><span>programs<\/span><span> designed <\/span><span>to <\/span><span>set you on your way to <\/span><span>the kind of career <\/span><span>you<\/span><span>\u2019ve<\/span><span> <\/span><span>always envisioned.<\/span><\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a remote <span>Team Leader<\/span> working from home, you will: \u00a0<\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>Deliver expert customer experiences\u2026with a smile<\/li><\/ul><p><br \/>\u00a0<\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Team Leader<\/span> (remote) role include:<\/p><ul><li>Must be a current Tier II Case Manager on current program<\/li><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><li>Team Lead experience<\/li><li>Must be a part of the HMA T3 program in the current line of business (automotive)<\/li><\/ul><p><\/p><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0<\/span><\/span><\/span><span><span>$47,720.59- $49,000.00 yearly<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program<\/span><span><span>\u00a0<\/span>(EAP)<\/span><span>,<span>\u00a0<\/span><\/span><\/span><span><span>r<\/span><span>egistered<span>\u00a0<\/span><\/span><span>r<\/span><span>etirement<span>\u00a0<\/span><\/span><span>s<\/span><span>avings<span>\u00a0<\/span><\/span><span>p<\/span><span>lan<\/span><\/span><span><span>, paid time off and holidays, and paid<span>\u00a0<\/span><\/span><span>training<\/span><span><span>\u00a0<\/span>days.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span><span>\u00a0<\/span>with company-supplied<span>\u00a0<\/span><\/span><span>technologies<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<\/span><\/span><\/p><\/li><\/ul><\/div><ul><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><div><p><b><span>JOB AVAILABILITY:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible.<\/span><span><span>\u00a0<\/span><\/span><span>The deadline<span>\u00a0<\/span><\/span><span>to apply<\/span><span><span>\u00a0<\/span>for this position is: 4\/20\/2026<\/span><\/span><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS<\/span><span>:<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements:\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Equal Opportunity Statement\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is committed to equal employment opportunity and does not discriminate<span>\u00a0<\/span><\/span><span>on the basis of<\/span><span><span>\u00a0<\/span>race, ancestry, place of origin,<span>\u00a0<\/span><\/span><span>colour<\/span><span>, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Reasonable Accommodation Statement<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u00a0 All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence (AI)<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/span><\/span><b><span><span>\u00a0<\/span><\/span><\/b><span><span>Currently, this position may only be performed in<span>\u00a0<\/span><\/span><span>the following provinces\/territories:<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\" target=\\\"_blank\\\"><span><span>AB<\/span><\/span><\/a><span><span>,<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\" target=\\\"_blank\\\"><span><span>BC<\/span><\/span><\/a><span><span>,<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\" target=\\\"_blank\\\"><span><span>MB<\/span><\/span><\/a><span><span>, NB,<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\" target=\\\"_blank\\\"><span><span>NL<\/span><\/span><\/a><span><span>,<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\" target=\\\"_blank\\\"><span><span>NS<\/span><\/span><\/a><span><span>,<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\" target=\\\"_blank\\\"><span><span>ON<\/span><\/span><\/a><span><span>,<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\" target=\\\"_blank\\\"><span><span>PE<\/span><\/span><\/a><span><span>, and<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\" target=\\\"_blank\\\"><span><span>SK<\/span><\/span><\/a><span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<span>\u00a0<\/span><\/span><\/b><b><span>HERE.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1722249\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"47720.59\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-18T02:05:10.793+08:00\",\"created_at\":\"2026-04-14T06:07:32.560+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzExMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Team-Leader--Remote-_R1722249-1\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"organization_reference_id\":\"YCA02\"},\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369065\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Team-Leader--Remote-_R1722249-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Team-Leader--Remote-_R1722249-1\/apply\",\"job_requisition_id\":\"R1722249\"}],\"organizations\":[{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"custom_reference_id\":null,\"company_reference_id\":\"YCA02\"},{\"wid\":\"f4a80003eef2010cdfda1e6b2b740000\",\"descriptor\":\"W0ZG0Y Hyundai Motor America\",\"reference_id\":\"W0ZG0Y\",\"custom_reference_id\":\"W0ZG0Y\",\"company_reference_id\":null},{\"wid\":\"3b271126bf55010cdfa82e82f5e50000\",\"descriptor\":\"6792 - Hyundai - 980000804\",\"reference_id\":\"980000804\",\"custom_reference_id\":\"980000804\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gavin.hiuser@concentrix.com\"},\"first_name\":\"Gavin Hiuser (17857)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722249\",\"wid\":\"0c15272f2a05100e1c0b748811320000\",\"descriptor\":\"Team Leader (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"546\",\"campaign_id\":\"31420\",\"campaign_title\":\"Advisor I, Sales R1722230\",\"campaign_type\":\"job_application\",\"job_title\":\"Parrainage - Service Client - BYTEL AT MOBILE - du 14\/04 au15\/09 - F\u00e8s - Fran\u00e7ais\",\"street\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"address\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\",\"city\":\"F\u00e8s\",\"state\":null,\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>&#x1f3c6; <b>20<\/b><b><b>0<\/b>0 DH pour chaque profil Service Client recrut\u00e9 : pr\u00eat(e)s \u00e0 relever le d\u00e9fi ?<\/b> &#x1f3c6;<\/p><p><\/p><p><\/p><p>&#x1f9d0; Vous avez un super profil Service Client \u00e0 recommander sur F\u00e8s &#x1f4aa; ? Cette opportunit\u00e9 est faite pour vous ! Gagnez <b>2<\/b><b>0<\/b><b>00 DH<\/b> &#x1f911;<\/p><p>gr\u00e2ce \u00e0 notre campagne de parrainage ! &#x1f680;<\/p><p><\/p><p><b>Fonctionnement :<\/b><\/p><p><\/p><p>\u2714\ufe0f Un profil qualifi\u00e9 est pr\u00e9sent\u00e9 pour le projet <b><span>BYTEL AT MOBILE<\/span><\/b> .<br \/>\u2714\ufe0f Une r\u00e9compense de 2000 DH est attribu\u00e9e apr\u00e8s son 2 \u00e8me mois d&#39;activit\u00e9 &#x1f389;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Conditions d\u2019\u00e9ligibilit\u00e9 :<\/b><\/p><p><br \/>\u2714\ufe0f Versement des <b>100% de prime <\/b>apr\u00e8s le <b>2<\/b><b>\u00e8me mois<\/b>.<br \/>\u2714\ufe0f Le profil doit int\u00e9grer le projet <b><span>BYTEL AT MOBILE<\/span><\/b>.<\/p><p><\/p><p>Alors, qu&#39;attendez-vous ? Participez \u00e0 cette campagne de parrainage et faites partie de l\u2019aventure tout en boostant votre portefeuille ! &#x1f4bc;\u2728<\/p><p><\/p>\",\"ats_external_id\":\"R1722230\",\"location\":\"F\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T02:08:16.574+08:00\",\"created_at\":\"2026-04-14T02:07:13.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Client---BYTEL-AT-MOBILE---du-14-04-au15-09---Fs---Franais_R1722230\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"F\u00e8s\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"30000\",\"primary_location\":{\"id\":\"MA-FES-FARCH-01\",\"wid\":\"d400e09d53be101d47a0a8d73d100000\",\"descriptor\":\"MAR F\u00e8s - 112, Avenue des FAR    Champs de course, Ville Nouvelle\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"oussama.elkhroufi@concentrix.com\"},\"first_name\":\"el khroufi, Oussama\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102625744\",\"wid\":\"c5682ed6077b10155e58c36ffb1a0000\",\"descriptor\":\"Oussama el khroufi (102625744)\"},{\"id\":\"102548387\",\"wid\":\"da7d7d2449a21010330e0b46eccc0000\",\"descriptor\":\"Ghizlane Kadiri Hassani (102548387)\"},{\"id\":\"102571038\",\"wid\":\"da7d7d2449a210103289ca322e8f0002\",\"descriptor\":\"Houda Harti (102571038)\"},{\"id\":\"102557368\",\"wid\":\"da7d7d2449a2101032dde7a329090004\",\"descriptor\":\"Mounia Zaki (102557368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368385\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Client---BYTEL-AT-MOBILE---du-14-04-au15-09---Fs---Franais_R1722230\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Fs---112-Avenue-des-FAR----Champs-de-course-Ville-Nouvelle\/Parrainage---Service-Client---BYTEL-AT-MOBILE---du-14-04-au15-09---Fs---Franais_R1722230\/apply\",\"job_requisition_id\":\"R1722230\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammed.zamiati@concentrix.com\"},\"first_name\":\"Mohammed Zamiati (102570738)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722230\",\"wid\":\"97a931a67e10102540ff6a65e7be0000\",\"descriptor\":\"Parrainage - Service Client - BYTEL AT MOBILE - du 14\/04 au15\/09 - F\u00e8s - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1837\",\"campaign_id\":\"377\",\"campaign_title\":\"Advisor I, B2B Sales R1722106\",\"campaign_type\":\"job_application\",\"job_title\":\"Telemarketing (Portuguese-speaking) - On-site  HT04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Telemarketing Advisor in Barcelona<\/b>, you will be part of our team of game-changers driving sales performance and customer engagement.<\/p><p><\/p><p>What you will do in this role<\/p><ul><li><p>Achieve <b>sales targets<\/b> by maximizing every call and identifying new sales opportunities.<\/p><\/li><li><p>Use <b>scripts and probing techniques<\/b> to understand customer needs and recommend the most appropriate products or services.<\/p><\/li><li><p>Provide a <b>professional and engaging customer experience<\/b>, building rapport and demonstrating empathy.<\/p><\/li><li><p>Maintain strong knowledge of <b>products, pricing, promotions, and procedures<\/b> to support effective sales conversations.<\/p><\/li><li><p>Ensure all interactions meet <b>KPIs and contractual sales goals<\/b>, including accurate documentation of customer accounts.<\/p><\/li><li><p>Handle customer queries, including <b>billing-related questions<\/b>, while contributing to overall customer satisfaction and sales performance<\/p><\/li><\/ul><p><\/p><p>Your qualifications<\/p><ul><li><p>Are bilingual or proficient in Portuguese &#43; advanced English<\/p><\/li><li><p><b>High school diploma<\/b> with <b>3\u20136 months of sales experience<\/b> preferred.<\/p><\/li><li><p>Strong <b>communication skills<\/b> (written and verbal).<\/p><\/li><li><p>Ability to <b>multitask, adapt quickly, and work in a fast-paced environment<\/b>.<\/p><\/li><li><p>Basic <b>computer skills and PC knowledge<\/b>.<\/p><\/li><li><p>Team player with the ability to <b>work independently and collaboratively<\/b>.<\/p><\/li><li><p>Flexible and available to <b>work rotating shifts as needed<\/b>.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><ul><li><p>Full-time <b>39 hours\/week \u2013 permanent contract, Monday to Friday from 9:00 to 18:00<\/b><\/p><\/li><li><p>Salary <b>19.600\u20ac gross\/year &#43; up to 3.000\u20ac gross\/year in performance bonus<\/b><\/p><\/li><li><p>Great location in <b>Barcelona<\/b><\/p><\/li><li><p><b>Bring-a-friend (referral) bonus opportunities<\/b><\/p><\/li><li><p>Full paid training on the company and the project you&#39;ll be working on<\/p><\/li><li><p>Career development programs and specialized courses<\/p><\/li><\/ul><p><\/p><p>Experience the best version of you!<\/p><p><\/p><p>If you\u2019re motivated by targets, enjoy speaking with customers, and want to grow your career in sales, we want to hear from you. Apply today!<\/p><p><\/p><p>Concentrix is an equal opportunity employer<\/p><p><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><span>R1722106\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1722106\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1637.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.493+02:00\",\"created_at\":\"2026-04-13T16:07:48.444+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368922\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Telemarketing--Portuguese-speaking----On-site--HT04_R1722106\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Telemarketing--Portuguese-speaking----On-site--HT04_R1722106\/apply\",\"job_requisition_id\":\"R1722106\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"03b990824a881025fd89802b11560000\",\"descriptor\":\"25547 - HPINC - 980008579\",\"reference_id\":\"980008579\",\"custom_reference_id\":\"980008579\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"acf580a1400b102651400e4eb8dc0000\",\"descriptor\":\"W0ZZEM Hpi Mm Cep Tlm Split\",\"reference_id\":\"W0ZZEM\",\"custom_reference_id\":\"W0ZZEM\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mercedes.rodriguezgarcia@concentrix.com\"},\"first_name\":\"Mercedes Rodriguez (102538498)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722106\",\"wid\":\"b3d57458358e1025352924ae89760000\",\"descriptor\":\"Telemarketing (Portuguese-speaking) - On-site  HT04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1838\",\"campaign_id\":\"375\",\"campaign_title\":\"Advisor II, B2B Sales R1722103\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French-speaking) - On site - High Tech HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0 \u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0 \u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0 \u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0 \u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0 \u00a0<\/p><p><br \/><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0 \u00a0<\/p><p><\/p><p>As an<b>\u00a0Inside Sales Representative<\/b>\u00a0on our team, you will:\u00a0 \u00a0<\/p><p><\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>\u00a0- Create the business environment for sustained growth on the account\u00a0<br \/>\u00a0- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>\u00a0- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>\u00a0- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>\u00a0- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>\u00a0- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0 <\/b><\/p><p><b>\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0 \u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0 \u00a0<\/b><\/p><p><\/p><p>\u00a0- Are proficient or bilingual in French with intermediate English level\u00a0<br \/>\u00a0- Have a solid sales background and previous experience in Sales B2B\u00a0<br \/>\u00a0- Have strong communication skills\u00a0<br \/>\u00a0- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>\u00a0- Have previous experience working with channel\u00a0<br \/>\u00a0- Are dynamic and energetic\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0 \u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0 \u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0 \u00a0<\/p><p><\/p><p>\u00a0- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>\u00a0- Salary offer: on-target earnings 27,500 euros gross\/year\u00a0<br \/>\u00a0- Friends hunting (referral) bonus\u00a0<br \/>\u00a0- Great office location in Barcelona<br \/>\u00a0- Full paid training about the company and the project you will be working on\u00a0<br \/>\u00a0- Career development program and specialized courses\u00a0<br \/>\u00a0- Opportunities for a career abroad through the International Mobility Program<\/p><p><\/p><p><b>Experience the best version of you!\u00a0 \u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix,<\/b>\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0 \u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0 \u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0 \u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><span>R1722103<\/span><\/p>\",\"ats_external_id\":\"R1722103\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T01:59:09.691+02:00\",\"created_at\":\"2026-04-13T16:07:47.311+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"Dutch\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368714\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----On-site---High-Tech-HE04_R1722103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----On-site---High-Tech-HE04_R1722103\/apply\",\"job_requisition_id\":\"R1722103\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pablojusto.duque@concentrix.com\"},\"first_name\":\"Pablo Justo Duque Fernandez Pinedo (102541477)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722103\",\"wid\":\"208a0681b96b102534c0ae2f2b050000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - On site - High Tech HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1839\",\"campaign_id\":\"371\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1722042\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Portuguese - speaking) - On-site IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant in Barcelona\u00a0(on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Portuguese with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week, temporary contract: rotative Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><b><span>R1722042<\/span><\/b><\/p>\",\"ats_external_id\":\"R1722042\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.485+02:00\",\"created_at\":\"2026-04-13T12:12:41.025+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"eva.saragosa@concentrix.com\"},\"first_name\":\"Saragosa, Eva\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103000082\",\"wid\":\"05f4e94c12f61010e7cfe15fbb7b0000\",\"descriptor\":\"Eva Saragosa (103000082)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368633\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Portuguese---speaking----On-site-IN02_R1722042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Portuguese---speaking----On-site-IN02_R1722042\/apply\",\"job_requisition_id\":\"R1722042\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1722042\",\"wid\":\"b3d57458358e10252bb5221eb5a10000\",\"descriptor\":\"Fashion Support Consultant (Portuguese - speaking) - On-site IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1141\",\"campaign_id\":\"17014\",\"campaign_title\":\"Specialist, Account Manager R1719572\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Account Manager\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"We are looking for an Account Manager to join our team. Today.\\n\\nAt Concentrix, we aim to find and grow exceptional people like you! \\n\\nImagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.\\n\\nWe are Concentrix's B2B Sales Services Division. Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote. We are dedicated to creating success for our clients, the communities around us, and each other. All of this is possible because of the talent you have to offer. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<h3>You Have<\/h3><ul><li>4&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience (Word, PowerPoint, Outlook)<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul><p><\/p><h3>You Will<\/h3><ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1719572\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"5775016\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-13T14:09:35.899+08:00\",\"created_at\":\"2026-04-13T12:03:53.753+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Account-Manager_R1719572\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"English\",\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3228\",\"descriptor\":\"Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368337\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Account-Manager_R1719572\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Account-Manager_R1719572\/apply\",\"job_requisition_id\":\"R1719572\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"b943a457b15c10057eb40e88582c0000\",\"descriptor\":\"W0ZJ45 Google Cloud Yok\",\"reference_id\":\"W0ZJ45\",\"custom_reference_id\":\"W0ZJ45\",\"company_reference_id\":null},{\"wid\":\"415937854df7100579697e97e3210000\",\"descriptor\":\"9887 - Google - S00013796\",\"reference_id\":\"S00013796\",\"custom_reference_id\":\"S00013796\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"aire.hanagata@concentrix.com\"},\"first_name\":\"Aire Hanagata \uff08\u82b1\u5f62 \u30a2\u30a4\u30ec - \uff8a\uff85\uff76\uff9e\uff80 \uff71\uff72\uff9a\uff09 (102217347)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719572\",\"wid\":\"ffe5396c4c771025152c285528640000\",\"descriptor\":\"Specialist, Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Accommodation and Diversity<\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.<\/p><p><\/p><p><b>Virtual First and Remote Work<\/b><\/p><p>Concentrix&#39;s B2B Sales Services is a <b>Virtual First<\/b> company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1142\",\"campaign_id\":\"17013\",\"campaign_title\":\"Director, Software Architecture (TCF) R1703315\",\"campaign_type\":\"job_application\",\"job_title\":\"Head of CCaaS Customer Success\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<h3>At <b>Concentrix Catalyst<\/b>, we\u2019re looking for a strategic, commercially minded <b>Head of CCaaS Customer Success<\/b> to own the full customer value journey for our Contact Centre as a Service (CCaaS) platform, from first engagement through to long-term retention and expansion.<\/h3><p><\/p><p>This is a senior leadership role at the intersection of technology, customer experience and commercial growth. You\u2019ll lead across pre-sales, onboarding, adoption and renewal, ensuring our enterprise and mid-market customers don\u2019t just implement our platform, they realise measurable, lasting value from it.<\/p><p><\/p><p>You\u2019ll partner closely with Sales from the earliest stages, shaping outcome-led solutions and acting as a trusted advisor throughout the sales process. From there, you\u2019ll define how we deliver customer success at scale, building the frameworks, team and discipline needed to drive adoption, value realisation and long-term growth.<\/p><p><\/p><p><b>In this role, you will:<\/b><\/p><ul><li>Lead customer engagement end-to-end, from discovery and solution design through to adoption, retention and expansion<\/li><li>Own the CCaaS solution narrative across pre-sales cycles, including demos, RFPs and proof-of-concepts<\/li><li>Build compelling ROI and TCO cases that connect platform capability to real business outcomes<\/li><li>Establish structured success plans aligned to key metrics such as CSAT, AHT, utilisation and contact deflection<\/li><li>Develop scalable playbooks for onboarding, QBRs, adoption and risk management<\/li><li>Build and lead a high-performing team across Solutions Engineering, Customer Success and Onboarding<\/li><li>Partner with Sales and Managed Services to identify and drive expansion opportunities<\/li><li>Lead executive-level customer conversations, articulating value and securing long-term commitments<\/li><\/ul><p>You\u2019ll also act as the authority on how customers get the most from the platform, combining deep technical knowledge with real world contact centre experience. You\u2019ll define optimisation frameworks, guide best-practice adoption and ensure customers are leveraging capabilities like omnichannel routing, AI-powered virtual agents, analytics and workforce optimisation to maximum effect.<\/p><p>At the same time, you\u2019ll stay close to emerging trends, particularly in AI-driven customer experience, ensuring both your team and your customers are always one step ahead.<\/p><p><\/p><p><b>We\u2019re looking for someone who brings:<\/b><\/p><ul><li>8&#43; years\u2019 experience in Customer Success, Account Management, or Professional Services<\/li><li>Proven leadership experience building and scaling high-performing teams<\/li><li>Deep expertise in CCaaS platforms and contact centre operations<\/li><li>Strong commercial acumen, with ownership of renewal and growth targets<\/li><li>Confidence engaging C-suite stakeholders and leading executive conversations<\/li><li>The ability to translate complex technical capabilities into clear business value<\/li><li>A collaborative, low-ego leadership style that builds trust across functions<\/li><\/ul><p><\/p><p>Experience with AI-powered contact centre capabilities, workforce management, customer success platforms (such as Gainsight or Salesforce) and relevant compliance frameworks will be highly regarded.<\/p><p><\/p><p>This is an opportunity to define what great customer success looks like in a rapidly evolving CCaaS and AI landscape, and to build a function that directly drives customer outcomes, product innovation and commercial growth.<\/p><p><\/p><p><b>If you\u2019re ready to lead from the front and shape the future of customer experience, we\u2019d love to hear from you.<\/b><\/p>\",\"ats_external_id\":\"R1703315\",\"location\":\"Sydney, New South Wales\",\"job_type\":\"full_time\",\"salary\":\"250000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-04-13T10:08:20.777+08:00\",\"created_at\":\"2026-04-13T10:07:19.276+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Head-of-CCaaS-Customer-Success_R1703315\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Sydney\",\"state\":\"New South Wales\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"2000\",\"primary_location\":{\"id\":\"AU-SYD-PITTS-01\",\"wid\":\"a48f1f8c60a4102a4fd3339615d90000\",\"descriptor\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Head-of-CCaaS-Customer-Success_R1703315\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Sydney---Level-21-Suite-1-175-Pitt-Street\/Head-of-CCaaS-Customer-Success_R1703315\/apply\",\"job_requisition_id\":\"R1703315\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"234614b464d8101571934940fca80000\",\"descriptor\":\"W0ZV8O Anzrgn_Catalyst Other\",\"reference_id\":\"W0ZV8O\",\"custom_reference_id\":\"W0ZV8O\",\"company_reference_id\":null},{\"wid\":\"aa89cf143da410156f3c075fec5a0000\",\"descriptor\":\"23470 - Opexother - ANZRGNCATOTH\",\"reference_id\":\"ANZRGNCATOTH\",\"custom_reference_id\":\"ANZRGNCATOTH\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098010b3037831f3c0600c2\",\"descriptor\":\"(REGION) Catalyst Intl Sales & Marketing\",\"reference_id\":\"TS-SALESMKTG\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonas.katzellenbourg@concentrix.com\"},\"first_name\":\"Jonas Katzellenbourg (101873977)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1703315\",\"wid\":\"ffe5396c4c7710250c65b7b302a00000\",\"descriptor\":\"Head of CCaaS Customer Success\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T5\",\"wid\":\"c8e0e0a8af1d10106114b06393170000\",\"descriptor\":\"Grade T5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1143\",\"campaign_id\":\"17012\",\"campaign_title\":\"Specialist, Customer Acquisition R1721943\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Marketing Specialist - CV Required\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li><span>Conducting market research to identify trends, competitors, and customer needs. for our client\u00a0<\/span><\/li><li><span>Supporting the development and implementation of marketing campaigns.<\/span><\/li><li><span>Creating and editing marketing materials such as presentations, social media posts, newsletters, and website content.<\/span><\/li><li><span>Coordinating with internal Client teams (sales, design, operations) to ensure brand consistency.<\/span><\/li><li><span>Monitoring campaign performance and preparing basic reports on results.<\/span><\/li><li><span>Assisting in organizing events, webinars, or promotional activities.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1721943\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-11T14:04:49.374+08:00\",\"created_at\":\"2026-04-11T14:03:48.537+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Marketing-Specialist---CV-Required_R1721943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368280\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Marketing-Specialist---CV-Required_R1721943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Marketing-Specialist---CV-Required_R1721943\/apply\",\"job_requisition_id\":\"R1721943\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.saeed08@concentrix.com\"},\"first_name\":\"Ahmed Saeed Helal (101213659)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721943\",\"wid\":\"7b977d15dc6210247dc5598a9da70000\",\"descriptor\":\"B2B Marketing Specialist - CV Required\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>1&#43; years of experience working in Marketing. preferably with Europe, UK, or Ireland Markets.<\/li><li>1&#43; years of experience in Sales. Preferably with telecom clients<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs, photoshop, or Canva.<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1144\",\"campaign_id\":\"17011\",\"campaign_title\":\"Specialist, Partner Success R1721944\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Procurement Assistant - CV Required\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Procurement Assistant will support the commercial and sales teams by sourcing, pricing, and managing the procurement of hardware and software solutions for our client customers across the UK and international markets.\\nThis role is critical in ensuring competitive pricing, margin protection, supplier compliance, and smooth order fulfilment across devices, cloud, end-user computing, and related technology solutions. The position sits at the intersection of Sales, Finance, and Operations and plays a key role in supporting our client\u2019s MSP growth strategy partners.\",\"long_description\":\"<p><span><span><b>Core Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>1. Supplier &amp; Vendor Management<\/b><\/span><\/span><\/p><ul><li><span><span>Build and maintain relationships with approved distributors and vendors (hardware, Microsoft licensing, security vendors, etc.).<\/span><\/span><\/li><li><span><span>Request and negotiate pricing, deal registrations, and special bid discounts.<\/span><\/span><\/li><li><span><span>Track vendor rebates, incentives, and margin opportunities.<\/span><\/span><\/li><li><span><span>Ensure vendor compliance documentation and onboarding requirements are maintained.<\/span><\/span><\/li><\/ul><p><span><span><b>2. Pricing &amp; Commercial Support<\/b><\/span><\/span><\/p><ul><li><span><span>Provide timely and accurate hardware and software quotations to the sales team.<\/span><\/span><\/li><li><span><span>Ensure pricing aligns with agreed gross margin targets.<\/span><\/span><\/li><li><span><span>Support bid submissions and larger project tenders with cost models.<\/span><\/span><\/li><li><span><span>Monitor currency exposure where applicable (USD \/ EUR purchases).<\/span><\/span><\/li><\/ul><p><span><span><b>3. Order Processing &amp; Fulfilment<\/b><\/span><\/span><\/p><ul><li><span><span>Raise purchase orders in line with approved sales orders.<\/span><\/span><\/li><li><span><span>Ensure back-to-back PO to SO mapping where applicable.<\/span><\/span><\/li><li><span><span>Track delivery timelines and proactively manage delays.<\/span><\/span><\/li><li><span><span>Coordinate logistics for UK and international shipments.<\/span><\/span><\/li><li><span><span>Ensure correct serial number and asset tracking where required.<\/span><\/span><\/li><\/ul><p><span><span><b>4. Financial &amp; Margin Governance<\/b><\/span><\/span><\/p><ul><li><span><span>Protect gross margin on all hardware and software deals.<\/span><\/span><\/li><li><span><span>Validate supplier invoices against purchase orders.<\/span><\/span><\/li><li><span><span>Assist Finance in resolving pricing or billing discrepancies.<\/span><\/span><\/li><li><span><span>Support aged debt conversations were linked to hardware projects.<\/span><\/span><\/li><\/ul><p><span><span><b>5. Internal Collaboration<\/b><\/span><\/span><\/p><p><span><span>Work closely with:<\/span><\/span><\/p><ul><li><span><span>Account Managers (to support sales growth)<\/span><\/span><\/li><li><span><span>Service Desk (for device onboarding and provisioning)<\/span><\/span><\/li><li><span><span>Finance (for PO controls and reconciliation)<\/span><\/span><\/li><li><span><span>Technology leadership (for solution validation)<\/span><\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1721944\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-11T14:04:49.365+08:00\",\"created_at\":\"2026-04-11T14:03:48.187+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Procurement-Assistant---CV-Required_R1721944\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Procurement-Assistant---CV-Required_R1721944\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B-Procurement-Assistant---CV-Required_R1721944\/apply\",\"job_requisition_id\":\"R1721944\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.saeed08@concentrix.com\"},\"first_name\":\"Ahmed Saeed Helal (101213659)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721944\",\"wid\":\"0b9a4a8b268610247e339ce5a3940000\",\"descriptor\":\"B2B Procurement Assistant - CV Required\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><span><b>Key Performance Indicators (KPIs)<\/b><\/span><\/span><\/p><ul><li><span><span>Quote turnaround time<\/span><\/span><\/li><li><span><span>Margin accuracy on hardware and software sales<\/span><\/span><\/li><li><span><span>Order accuracy and fulfilment timelines<\/span><\/span><\/li><li><span><span>Vendor rebate optimization<\/span><\/span><\/li><li><span><span>Invoice reconciliation accuracy<\/span><\/span><\/li><\/ul><p><span><span><b>What Success Looks Like:<\/b><\/span><\/span><\/p><ul><li><span><span>Competitive pricing delivered quickly to enable sales velocity<\/span><\/span><\/li><li><span><span>Clean back-to-back procurement with no margin leakage<\/span><\/span><\/li><li><span><span>Smooth delivery experience for customers<\/span><\/span><\/li><li><span><span>Strong vendor relationships with access to special pricing<\/span><\/span><\/li><li><span><span>Hardware and software sales contributing profitably to recurring MSP growth<\/span><\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1145\",\"campaign_id\":\"17007\",\"campaign_title\":\"Janitor R1721226\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"En Concentrix Per\u00fa, nos encontramos en la b\u00fasqueda de un\/a Operario\/a de Limpieza para nuestras oficinas ubicadas en San Isidro. Buscamos una persona responsable, proactiva y comprometida, que contribuya a mantener ambientes limpios, ordenados y adecuados para el desarrollo de las actividades del personal.\",\"long_description\":\"<p>&#x1f6e0;\ufe0f Funciones principales<br \/>Realizar la limpieza y desinfecci\u00f3n de oficinas, escritorios, \u00e1reas comunes y servicios higi\u00e9nicos.<br \/>Mantener el orden y la limpieza en zonas de alto tr\u00e1nsito.<br \/>Utilizar correctamente los insumos y productos de limpieza asignados.<br \/>Reponer materiales de higiene (papel, jab\u00f3n, etc.) cuando sea necesario.<br \/>Cumplir con los protocolos de limpieza y seguridad establecidos por la empresa.<br \/>Reportar cualquier incidencia o necesidad de mantenimiento en las instalaciones.<br \/>\u2705 Requisitos<br \/>Educaci\u00f3n m\u00ednima: Primaria completa<br \/>Experiencia m\u00ednima de 3 meses en limpieza (oficinas, ba\u00f1os o espacios de alto tr\u00e1nsito)<br \/>Conocimiento b\u00e1sico en el uso de productos de limpieza<br \/>Buena condici\u00f3n f\u00edsica y salud<br \/>Actitud responsable, puntualidad y compromiso<br \/>Capacidad para trabajar en equipo y buena disposici\u00f3n<br \/>&#x1f4bc; Condiciones laborales<br \/>&#x1f4cd; Ubicaci\u00f3n: Av. Camino Real 195, San Isidro (Santa Luisa)<br \/>&#x1f552; Turnos fijos a elegir:<br \/>Ma\u00f1ana: 9am a 6pm<br \/>Tarde: 1pm a 10pm<br \/>&#x1f37d;\ufe0f 1 hora de almuerzo incluida<br \/>&#x1f4c5; Descanso: 1 d\u00eda a la semana<br \/>&#x1f4b0; Remuneraci\u00f3n acorde al mercado<br \/>&#x1f4c4; Planilla completa desde el primer d\u00eda (beneficios de ley)<br \/>&#x1f91d; Contrato directo con la empresa<\/p>\",\"ats_external_id\":\"R1721226\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"1130\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-04-11T06:05:20.777+08:00\",\"created_at\":\"2026-04-11T06:04:19.789+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzAwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1721226\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ruth.velasque@concentrix.com\"},\"first_name\":\"Velasque Espinoza, Ruth Vanessa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"},{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368162\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1721226\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Personal-de-Limpieza_R1721226\/apply\",\"job_requisition_id\":\"R1721226\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kusy.arosemena@concentrix.com\"},\"first_name\":\"Kusy Arosemena Barraza (102598064)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1721226\",\"wid\":\"12547b2425a31024629626c7ce3d0000\",\"descriptor\":\"Personal de Limpieza\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1146\",\"campaign_id\":\"16994\",\"campaign_title\":\"Software Analyst II (TCF) R1721542\",\"campaign_type\":\"job_application\",\"job_title\":\"Ssr Golang Developer - Bilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Ssr Golang Developer <\/b>for an important U.S.-based client.<\/p><p><\/p><p><b>Project:<\/b> Acceleration of platform alignment and deployment repeatability to support large, complex customer engagements and regulated environments, with an emphasis on improving release velocity, architectural consistency, and time-to-market.<\/p><p><\/p><p><b>SKILLS<\/b><\/p><h3><b>MUST HAVES<\/b><\/h3><ul><li><p>3&#43; years&#39; experience \u00a0\u00a0<\/p><\/li><li><p>Solid experience developing backend services in Golang.<\/p><\/li><li><p>Ability to build and maintain simple RESTful HTTP APIs, including routing, basic middleware, and error handling.<\/p><\/li><li><p>Familiarity with containerization concepts and building Docker images for Go services.<\/p><\/li><li><p>Exposure to Kubernetes as a runtime environment and willingness to learn how Helm charts are used to deploy services.<\/p><\/li><li><p>Basic understanding of configuration management using YAML and environment variables, with some experience using configuration libraries.<\/p><\/li><li><p>Experience working with at least one public cloud provider.<\/p><\/li><li><p>Comfortable using structured logging and health endpoints to troubleshoot services in lower environments.<\/p><\/li><li><p>Experience working with CI pipelines (e.g., Jenkins or similar) to run tests, linters, and builds as part of the development workflow.<\/p><\/li><li><p>Strong debugging skills, ownership mindset, and openness to feedback during code reviews.<\/p><\/li><\/ul><h3><\/h3><p><\/p><h3><b>NICE TO HAVES<\/b><\/h3><ul><li><p>Some exposure to building or maintaining Kubernetes operators\/controllers in Golang, or interest in learning operator patterns.<\/p><\/li><li><p>Familiarity with SSE, webhooks, or other event-driven HTTP patterns.<\/p><\/li><li><p>Basic understanding of observability concepts (logging, metrics, health checks) and how they integrate into monitoring stacks such as Prometheus.<\/p><\/li><li><p>Experience using Docker Compose or similar tools for local multi-service development.<\/p><\/li><li><p>Awareness of secure handling of secrets, certificates, and credentials in containerized environments.<\/p><\/li><li><p>Exposure to additional scripting or programming languages used around backend services (e.g., Lua or Python for QA\/automation) and comfort navigating a polyglot codebase.<\/p><\/li><\/ul><p><\/p><p>#Golang#GoDeveloper#BackendDeveloper#Microservices#Docker#Kubernetes#Jenkins#Remote#FullyRemote#AdvancedEnglish#EnglishRequired<\/p>\",\"ats_external_id\":\"R1721542\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-04-18T02:05:09.952+08:00\",\"created_at\":\"2026-04-11T02:04:08.729+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Ssr-Golang-Developer---Bilingual_R1721542\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0443\",\"descriptor\":\"Software Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Ssr-Golang-Developer---Bilingual_R1721542\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Ssr-Golang-Developer---Bilingual_R1721542\/apply\",\"job_requisition_id\":\"R1721542\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"6556ba7d689a101e086c1785866e0000\",\"descriptor\":\"COGS (GEO) CAT Technology and Engineering SL\",\"reference_id\":\"GEOCATTECHENGDI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carla.zambelli@concentrix.com\"},\"first_name\":\"Carla Zambelli (102114505)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1721542\",\"wid\":\"0b9a4a8b26861024596da5341d040000\",\"descriptor\":\"Ssr Golang Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1147\",\"campaign_id\":\"16988\",\"campaign_title\":\"Manager II, Legal Counsel R1721733\",\"campaign_type\":\"job_application\",\"job_title\":\"Juriste en droit des affaires \/ Business Lawyer (F\/H) Fran\u00e7ais - Anglais - Rabat\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ? \u267b\ufe0f\\n\\nConcentrix est une entreprise internationale dynamique et reconnue pour son expertise dans la gestion de l\u2019exp\u00e9rience client et l\u2019optimisation des processus m\u00e9tiers \u00e0 travers le monde. Pr\u00e9sents dans plus de 70 pays, dont la France, l'Europe et l'Afrique, nous proposons des solutions innovantes et personnalis\u00e9es pour accompagner nos clients dans leur croissance, leur transformation num\u00e9rique, et l'am\u00e9lioration continue de leurs performances.\",\"long_description\":\"<p><b>\u00c0 propos de l&#39;\u00e9quipe Juridique <\/b><b><span>&#x1f9d1;&#x1f3fd;\u200d\u2696\ufe0f&#x1f469;&#x1f3fb;\u200d\u2696\ufe0f<\/span><\/b><\/p><p>L\u2019\u00e9quipe Juridique s&#39;engage \u00e0 fournir un support de qualit\u00e9 en mati\u00e8re de droit des affaires, de conformit\u00e9 et de gestion des risques. Elle est compos\u00e9e de trois expertes en droit des affaires situ\u00e9es \u00e0 Paris avec le soutien d\u2019un juriste junior situ\u00e9 \u00e0 Madagascar et de deux alternantes situ\u00e9es \u00e0 Paris sous la supervision de Julie\u00a0: Directrice Juridique. Vous rejoindrez une \u00e9quipe passionn\u00e9e et bienveillante, o\u00f9 la rigueur et l&#39;esprit d&#39;\u00e9quipe sont valoris\u00e9s. Nous recrutons un <b>Juriste Droit des affaires<\/b> pour intervenir sur des missions strat\u00e9giques et op\u00e9rationnelles en collaboration avec des \u00e9quipes locales marocaines et internationales.<\/p><p><\/p><p><b>Vos missions, si vous les acceptez <\/b><b><span>&#x1f680;<\/span><\/b><\/p><p>En tant que Juriste Droit des affaires, vous serez charg\u00e9(e) de\u202f:<\/p><p><\/p><p><b>Gestion et n\u00e9gociation contractuelle<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>R\u00e9viser, n\u00e9gocier et renouveler l\u2019ensemble des contrats fournisseurs de la R\u00e9gion FR\u00a0: France, Maroc, Tunisie, Alg\u00e9rie, Cote d\u2019Ivoire, Benin, S\u00e9n\u00e9gal, Madagascar et Ile Maurice.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Accompagner la direction des ventes dans le cadre des appels d\u2019offres (RFI\/RFP) et des n\u00e9gociations pr\u00e9contractuelles.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>R\u00e9viser, n\u00e9gocier et renouveler les contrats clients marocains, en veillant \u00e0 leur conformit\u00e9.<\/p><p><b>Corporate et gouvernance<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Assurer le suivi des filiales marocaines, tunisiennes et alg\u00e9riennes\u202f: gestion de la vie des soci\u00e9t\u00e9s, pilotages des mandats, changements de d\u00e9nominations sociales, mises \u00e0 jour des mandataires sociaux, etc.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Coordonner les relations avec les cabinets d\u2019avocats pour assurer la conformit\u00e9 juridique.<\/p><p><b>Gestion des litiges<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>R\u00e9soudre les litiges clients et fournisseurs par des discussions amiables ou pr\u00e9contentieuses marocaines (et le cas \u00e9chant tunisiennes et alg\u00e9riennes).<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Collaborer \u00e9troitement avec les avocats et assurerez la liaison avec les \u00e9quipes internes pour la gestion des litiges et la r\u00e9daction des conclusions.<\/p><p><b>Formation et sensibilisation<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Former les \u00e9quipes commerciales et transverses sur les processus internes et les risques contractuels.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Mettre \u00e0 disposition des documents et guidelines actualis\u00e9es pour garantir la conformit\u00e9 et r\u00e9duire les risques.<\/p><p><b>Audit et conformit\u00e9<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Accompagner la direction commerciale lors des audits clients, en particulier pour les questions de s\u00e9curit\u00e9 des donn\u00e9es et des services d\u2019interm\u00e9diation bancaire ou assurantielle.<\/p><p><b>Gestion de projets transverses<\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Piloter des projets internationaux en interaction avec notre maison m\u00e8re bas\u00e9e aux \u00c9tats-Unis et Legal GBS situ\u00e9 en Inde.<\/p><p><\/p><p><b>Pourquoi nous rejoindre ? <\/b><b><span>&#x1f60d;<\/span><\/b><\/p><p>Rejoignez une \u00e9quipe juridique internationale et engag\u00e9e, offrant un cadre de travail stimulant et des missions vari\u00e9es. Vous b\u00e9n\u00e9ficierez de\u202f:<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Un r\u00f4le cl\u00e9 au sein d\u2019une structure en forte croissance et \u00e0 dimension internationale.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Une culture d\u2019entreprise inclusive, valorisant l\u2019excellence et la collaboration.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><span>Deux jours de t\u00e9l\u00e9travail<\/span> par semaine apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Des opportunit\u00e9s d\u2019apprentissage et de d\u00e9veloppement professionnel dans un environnement dynamique et multiculturel.<\/p><p><\/p><p><b>Vous \u00eates notre candidat id\u00e9al si <\/b><b><span>&#x1fae1;<\/span><\/b><\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous \u00eates titulaire d\u2019un Master en droit des affaires ou \u00e9quivalent.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous justifiez d\u2019une exp\u00e9rience r\u00e9ussie d\u2019au moins <b>5 ans sur un r\u00f4le similaire<\/b>, notamment en gestion contractuelle, contentieux et gouvernance.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous ma\u00eetrisez parfaitement le fran\u00e7ais, l\u2019anglais <span>et l\u2019arabe<\/span> (\u00e9crit et oral), \u00eates \u00e0 l\u2019aise pour travailler sur des contrats dans les deux langues et d\u00e9montrer une v\u00e9ritable capacit\u00e9 \u00e0 \u00e9voluer dans un environnement international.<\/p><p><span>\u00b7<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Vous \u00eates rigoureux, autonome, dot\u00e9 d\u2019un excellent sens de la communication et d\u2019une forte capacit\u00e9 d\u2019analyse et de n\u00e9gociation.<\/p><p><b>\u00a0<\/b><\/p><p><b>Le processus de recrutement <\/b><b><span>\u2699\ufe0f<\/span><\/b><\/p><p>Notre processus de recrutement se d\u00e9roule en trois \u00e9tapes\u202f:<\/p><p>1.<span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><b>Premier \u00e9change<\/b>\u202f: Une discussion avec notre Directrice du Recrutement pour explorer votre parcours et vos ambitions.<\/p><p>2.<span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><b>Entretien technique<\/b>\u202f: Une rencontre avec la Directrice juridique, votre futur manager, pour approfondir vos comp\u00e9tences et \u00e9valuer votre ad\u00e9quation au poste.<\/p><p><span>3.<\/span><span>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><b><span>Entretien de culture fit<\/span><\/b><span>\u202f: Une conversation avec le Directeur Business ou Pays pour vous immerger dans notre culture et r\u00e9pondre \u00e0 vos questions.<\/span><\/p><p><\/p><p><b>Localisation :<\/b> <span>Rabat<\/span> (t\u00e9l\u00e9travail \u00e0 raison de <span>2 jours<\/span> par semaine apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration)<span> <\/span><\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever ce d\u00e9fi passionnant ?<\/b><\/p><p>Rejoignez Concentrix et contribuez activement \u00e0 des projets juridiques d\u2019envergure. Postulez d\u00e8s maintenant pour fa\u00e7onner votre carri\u00e8re dans un environnement o\u00f9 vos comp\u00e9tences et vos id\u00e9es comptent vraiment\u202f! <span>&#x1f680;<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1721733\",\"location\":\"Rabat, Rabat\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T22:10:44.111+08:00\",\"created_at\":\"2026-04-10T22:09:42.710+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Juriste-en-droit-des-affaires---Business-Lawyer--F-H--Franais---Anglais---Rabat_R1721733\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Legal Counsel\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"Arabic\",\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Legal Counsel\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3426\",\"descriptor\":\"Manager II, Legal Counsel\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Juriste-en-droit-des-affaires---Business-Lawyer--F-H--Franais---Anglais---Rabat_R1721733\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Juriste-en-droit-des-affaires---Business-Lawyer--F-H--Franais---Anglais---Rabat_R1721733\/apply\",\"job_requisition_id\":\"R1721733\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fairouz.ouladmhand@concentrix.com\"},\"first_name\":\"Fairouz Oulad Mhand (102618127)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1721733\",\"wid\":\"7b977d15dc6210244be975d4d29f0000\",\"descriptor\":\"Juriste en droit des affaires \/ Business Lawyer (F\/H) Fran\u00e7ais - Anglais - Rabat\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1148\",\"campaign_id\":\"16979\",\"campaign_title\":\"Specialist, Sales Trainer R1721658\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Trainer\",\"street\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"address\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul>\",\"ats_external_id\":\"R1721658\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T20:07:30.762+08:00\",\"created_at\":\"2026-04-10T20:06:29.823+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Trainer_R1721658\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-Y0\",\"wid\":\"9741bf92e99b012ff5b5d8f6252c0a32\",\"descriptor\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368179\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Trainer_R1721658\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Specialist--Sales-Trainer_R1721658\/apply\",\"job_requisition_id\":\"R1721658\"}],\"organizations\":[{\"wid\":\"286d2e15dd8410312915c5eb168d0000\",\"descriptor\":\"Meta Scaled Partnership\",\"reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"custom_reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.subramanian@concentrix.com\"},\"first_name\":\"Ganesh Subramanian (103302460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721658\",\"wid\":\"52b7e1eef24c102440c8e7a664630000\",\"descriptor\":\"Specialist, Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1149\",\"campaign_id\":\"16978\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1721664\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Analyst\",\"street\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"address\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1721664\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T20:07:30.650+08:00\",\"created_at\":\"2026-04-10T20:06:29.495+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional--BI-Analyst_R1721664\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-Y0\",\"wid\":\"9741bf92e99b012ff5b5d8f6252c0a32\",\"descriptor\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368187\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional--BI-Analyst_R1721664\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Professional--BI-Analyst_R1721664\/apply\",\"job_requisition_id\":\"R1721664\"}],\"organizations\":[{\"wid\":\"286d2e15dd8410312915c5eb168d0000\",\"descriptor\":\"Meta Scaled Partnership\",\"reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"custom_reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.subramanian@concentrix.com\"},\"first_name\":\"Ganesh Subramanian (103302460)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721664\",\"wid\":\"0b9a4a8b268610244114b73e242b0000\",\"descriptor\":\"Professional, BI Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"547\",\"campaign_id\":\"31217\",\"campaign_title\":\"Advisor I, Sales R1721700\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (English-speaking) - Telecommunications company\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p><span>You will be dealing with customers contacting us to cancel due to competitors deals or customers contacting us due to receiving an end of contract notification (Discounts expired and need to re-contract). \u00a0<\/span><\/p><p><span>\u00a0\u00a0<\/span><\/p><ul><li><p><span>Receiving inbound calls from customers contacting us about their contract<\/span><\/p><\/li><li><p><span>Communicating with existing customers and internal customers (other departments) \u00a0<\/span><\/p><\/li><li><p><span>Answering customer queries, arranging services for customers \u00a0<\/span><\/p><\/li><li><p><span>Entering and updating customer information to the internal database \u00a0<\/span><\/p><\/li><li><p><span>Analysing customer behaviour. Tailoring services to suit customer\u2019s needs (Fact finding and Objection handling) \u00a0<\/span><\/p><\/li><li><p><span>Handling customer complaints by understanding the needs of clients and responding effectively taking ownership \u00a0<\/span><\/p><\/li><li><p><span>Developing aggressive retention strategies based on customer feedback \u00a0<\/span><\/p><\/li><li><p><span>Negotiating with customers to renew contracts and retain business also focusing heavily on revenue \u00a0<\/span><\/p><\/li><li><p><span>Having regular coaching sessions with Team manager and Quality coaches to propose customer retention solutions and improve call structure \u00a0<\/span><\/p><\/li><li><p><span>Documenting customers notes and actions taken on each call \u00a0<\/span><\/p><\/li><li><p><span>Building positive relationships with customers, team leaders and OPS \u00a0<\/span><\/p><\/li><li><p><span>Demonstrating success in surpassing targets, KPI\u2019s and objectives within the team.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p><span>Have an advanced level of <\/span><span>English (written and oral) (C1)<\/span><\/p><\/li><li><p>Prior Customer Service Experience - is mandatory (minimum 6 months);<\/p><\/li><li><p>High curiosity about the cryptocurrency market;<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally;<\/p><\/li><li><p>Skilled in multi-tasking &amp; working under pressure;<\/p><\/li><li><p>Fast learner, diligent worker.<\/p><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1721700\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T22:09:23.988+08:00\",\"created_at\":\"2026-04-10T20:06:16.864+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTIxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Advisor--English-speaking----Telecommunications-company_R1721700\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368218\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Advisor--English-speaking----Telecommunications-company_R1721700\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Advisor--English-speaking----Telecommunications-company_R1721700\/apply\",\"job_requisition_id\":\"R1721700\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721700\",\"wid\":\"0b9a4a8b2686102446b0bc64ab840000\",\"descriptor\":\"Customer Service Advisor (English-speaking) - Telecommunications company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1150\",\"campaign_id\":\"16973\",\"campaign_title\":\"Associate Director, External Marketing R1715087\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Director, Content Strategy & Organic Search\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are building a B2B brand that has impact. We need a high-energy content function to match: one that cuts through with clients and prospects.\\nYou will lead a small team to shape how we show up in the market by connecting creative ideas with bold thought leadership and measurable organic performance, driving non-brand visibility and inbound growth in priority areas.\\nYou combine creativity with commercial discipline. You raise the standard of B2B content. The mandate is simple: Build something differentiated. Make it visible. Make it count.\",\"long_description\":\"<p><\/p><ul><\/ul><p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>You will lead a small team to shape how we show up in the market by connecting creative ideas with bold thought leadership and measurable organic performance, driving non-brand visibility and inbound growth in priority areas.<\/p><p>You combine creativity with commercial discipline. You raise the standard of B2B content. The mandate is simple: Build something differentiated. Make it visible. Make it count.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Lead Global Content Strategy<\/b><\/p><ul><li>Define and deliver a multi-format, full-funnel global content strategy aligned to priority growth areas.<\/li><li>Create research-led and analyst or partner collaborations that build authority and credibility.<\/li><li>Turn complex technical capability into clear, compelling narratives.<\/li><li>Establish content pillars directly linked to commercial objectives, brand strategy, and industry vertical propositions.<\/li><\/ul><p><b>Own Organic Search Performance<\/b><\/p><ul><li>Lead global organic search strategy across technical SEO, content optimisation, authority building and AI search visibility.<\/li><li>Drive sustained growth in non-brand organic traffic across priority markets.<\/li><li>Deliver performance against predefined strategic keyword clusters.<\/li><li>Strengthen domain authority through high-quality link acquisition and structured optimisation.<\/li><li>Partner with the Web team to ensure strong onsite SEO execution and continuous improvement.<\/li><\/ul><p><b>Turn Content into Demand<\/b><\/p><ul><li>Design content journeys that support awareness, consideration and conversion.<\/li><li>Integrate organic content into nurture flows and inbound programmes.<\/li><li>Align closely with Digital\/ Performance Marketing to ensure complementary strategy.<\/li><li>Work with Marketing Operations to measure pipeline contribution and revenue influence.<\/li><\/ul><p><b>Drive Creative Innovation<\/b><\/p><ul><li>Expand beyond traditional blogs and whitepapers into multimedia, data-led storytelling and interactive formats.<\/li><li>Develop ideas and hooks that capture attention and reflect a challenger mindset.<\/li><li>Create content that earns engagement, reference and sharing.<\/li><\/ul><p><b>Build a Scalable Content Engine<\/b><\/p><ul><li>Lead a modern content model combining human expertise with advanced AI tooling.<\/li><li>Set clear editorial standards and optimisation processes.<\/li><li>Collaborate across PR, Social, Web, Martech and regional teams to ensure global consistency with local relevance.<\/li><\/ul><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in non-brand organic traffic across priority markets.<\/li><li>Improved rankings across defined strategic keyword clusters.<\/li><li>Increased domain authority and high-quality backlinks.<\/li><li>Stronger organic contribution to inbound demand and pipeline.<\/li><li>Increased share of voice in priority categories.<\/li><li>A scalable and effective global content production and optimisation model.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><b>Essential<\/b><\/p><ul><li>Native English speaker with exceptional editorial standards.<\/li><li>Experience leading global B2B content strategy within an enterprise organisation.<\/li><li>Proven success increasing non-brand organic traffic and improving keyword performance at scale.<\/li><li>Deep expertise in technical SEO, link building, structured data and AI search optimisation.<\/li><li>Demonstrable experience creating distinctive, high-impact and shareable content.<\/li><li>Ability to translate complex technical topics into compelling narratives.<\/li><li>Strong understanding of full-funnel inbound marketing.<\/li><li>Hands-on experience with leading SEO and performance tools, ideally including:<ul><li>SEMrush and or Ahrefs<\/li><li>Enterprise analytics platforms<\/li><li>CMS platforms such as WordPress<\/li><\/ul><\/li><li>Experience using modern AI tooling to enhance content performance and scale.<\/li><\/ul><p><b>Nice to Have<\/b><\/p><ul><li>Familiarity with enterprise platforms such as Salesforce, Demandbase or Marketo.<\/li><li>Additional language skills.<\/li><li>Experience in technology, digital transformation or services industries.<\/li><li>Experience leading localisation and global content governance.<\/li><\/ul><p><\/p><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Strategic and commercially focused.<\/li><li>Creative with strong editorial judgement.<\/li><li>Analytical and data-driven.<\/li><li>Confident in a global, matrixed organisation.<\/li><li>Comfortable challenging conventional B2B approaches.<\/li><li>High standards for clarity and impact.<\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1715087\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"88500\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-13T22:07:44.052+08:00\",\"created_at\":\"2026-04-10T18:12:32.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Content-Strategy---Organic-Search_R1715087\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0413\",\"descriptor\":\"Associate Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368314\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Content-Strategy---Organic-Search_R1715087\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Content-Strategy---Organic-Search_R1715087\/apply\",\"job_requisition_id\":\"R1715087\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"robin.harrison@concentrix.com\"},\"first_name\":\"Robin Harrison (102539707)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1715087\",\"wid\":\"0a6bcbac870110243b08a26966a80000\",\"descriptor\":\"Associate Director, Content Strategy & Organic Search\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1151\",\"campaign_id\":\"16965\",\"campaign_title\":\"SDET II (TCF) R1721610\",\"campaign_type\":\"job_application\",\"job_title\":\"Shared QA - SDET Automation\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Automation QA<br \/>DESIGNATION<span>\u00a0\u00a0\u00a0 <\/span>: SDET<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Chennai\/Bangalore<br \/>YEARS OF EXPERIENCE: 7-8 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>Responsibilities:<br \/>JD for QA requirement:<br \/>- 7 to 8 years of QA Experience, developing\/implementing test strategies, test cases and scripts<br \/>- Collaborate &amp; Work extensively with cross-functional development teams, including analysts, engineers, and QA.<br \/>- Must be able to work in an agile, dynamic, varied, and fast paced environment.<br \/>- Should have experience in writing manual test cases based on Acceptance test criteria<br \/>- Ability to work independently, self-motivated and detail-oriented.<br \/>- Should demonstrate skills to Analyze logs, verify, reproduce and correct defects.<br \/>- Familiar with agile methodology scrum calls, retrospective, sprint planning, user story effort and point estimation<br \/>- Strong communication skills and should be able to co-ordinate with team on accomplishing tasks<br \/><br \/>Primary Skills:<br \/>- Strong programming expertise in Java (OOPs, Collections, Streams, Exception Handling)<br \/>Hands-on experience with Selenium WebDriver, Page Object Model (POM), dynamic locators, and waits<br \/>Expertise in API testing using RestAssured, including JSON\/XML parsing and API chaining<br \/>Experience with BDD frameworks like Cucumber and reporting tools such as Allure or Extent<br \/>- Exposure with API automation testing.<br \/>- Strong understanding of testing web services (APIs), UI using BDD for automation\u202fexperience in creating frameworks\/enhancing frameworks is required<br \/>- Expertise in build tools like Maven, Continuous Integration tools like Jenkins, Source code management tools: GIT\/Bit bucket, SVN is required<br \/>- Must have good experience in Core Java, Oops Concepts.<br \/>- Hands on understanding of DataBases and Knowledge on SQL.<br \/>- Excellent troubleshooting skills to root cause complex issues is required<br \/><br \/>Secondary skills: (Good to have)<br \/>- Exposure with Robot Framework.<br \/>- Experience in design &amp; development of automation frameworks is added advantage<span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1721610\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-15T16:08:43.992+08:00\",\"created_at\":\"2026-04-10T18:12:26.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Shared-QA---SDET-Automation_R1721610\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chitteti.rani@concentrix.com\"},\"first_name\":\"Rani, Chitteti\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0445\",\"descriptor\":\"SDET II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368621\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Shared-QA---SDET-Automation_R1721610\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Shared-QA---SDET-Automation_R1721610\/apply\",\"job_requisition_id\":\"R1721610\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1721610\",\"wid\":\"0b9a4a8b268610243b2a7489f6a60000\",\"descriptor\":\"Shared QA - SDET Automation\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1152\",\"campaign_id\":\"16962\",\"campaign_title\":\"Team Leader, Operations R1721632\",\"campaign_type\":\"job_application\",\"job_title\":\"French Team Leader\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/p><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><li><p>No absenteeism for the last 6 months.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1721632\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T18:13:23.584+08:00\",\"created_at\":\"2026-04-10T18:12:20.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368168\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/French-Team-Leader_R1721632\/apply\",\"job_requisition_id\":\"R1721632\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicolas.bosco@concentrix.com\"},\"first_name\":\"Nicolas Bosco (102564134)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721632\",\"wid\":\"f11da311a85a10243eb0f645883f0000\",\"descriptor\":\"French Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"548\",\"campaign_id\":\"31200\",\"campaign_title\":\"Advisor I, Customer Service R1721612\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media - Relocare \u00een Portugalia\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Reimagineaz\u0103-\u021bi cariera\u00a0<\/b><\/p><p>E\u0219ti \u00een c\u0103utarea unei schimb\u0103ri de carier\u0103 \u00een cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i \u00ee\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m\u00e2ndrie ca fiind &#34;game-changers&#34;. Suntem recunoscu\u021bi cu premii precum &#34;World&#39;s Best Workplaces&#34;, Best Companies for Career Growth, and \u201cBest Company Culture&#34;, an de an.\u00a0<\/p><p><\/p><p>Dac\u0103 e\u0219ti interesat s\u0103 evoluezi \u0219i s\u0103 te perfec\u021bionezi \u00een calitate de <b><i>Moderator de Con\u021binut<\/i><\/b> <b><i>\u00een<\/i><\/b> <b><i>Porto, Portugalia<\/i><\/b> <b><i>(la fa\u021ba locului),<\/i> <\/b>\u00ee\u021bi vei folosi abilit\u0103\u021bile pentru a sus\u021bine diverse domenii de Social Media ale clientului nostru. De asemenea, vei contribui activ la respectarea liniilor directoare ale clientului, promov\u00e2nd \u0219i inplic\u0103ndu-te \u00een \u00eembun\u0103t\u0103\u021birea continu\u0103 a serviciilor oferite tuturor utilizatorilor.<\/p><p><\/p><p><\/p><p><b>Cre\u0219tere \u00een carier\u0103 \u0219i dezvoltarea personal\u0103\u00a0<\/b><\/p><p>\u00ce\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c\u00e2t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de \u00eenv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini \u00een drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.\u00a0<\/p><p><\/p><p><\/p><p><b>Ce vei face \u00een acest rol<\/b><\/p><p>\u00cen calitate de <b>Moderator de Con\u021binut<\/b> \u00een echipa noastr\u0103, vei:<\/p><ul><li>\u00cenc\u0103 de la \u00eenceput, vei avea un rol activ \u00eentr-o c\u0103utare continu\u0103 de ini\u021biative pentru \u00eembun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li><li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i\u00a0 drepturile de autor;<\/li><li>Juca un rol important \u00een revizuirea comportamentelor utilizatorilor, precum \u0219i \u00een asigurarea respect\u0103rii regulilor din social media;<\/li><li>Analiza rapoartele \u00een conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin\u00e2nd un nivel ridicat de calitate \u00een fiecare raport;<\/li><li>Avea un punct central de moderare \u00eentre utilizatorii de social media, aplic\u00e2nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice \u00eentr-un mediu \u00een continu\u0103 dezvoltare;<\/li><li>Ve\u021bi lua decizii autonome \u00een probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li><\/ul><p><\/p><p><\/p><p><b>Abilitatiile tale<\/b><\/p><p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p><ul><li>Ai cuno\u0219tin\u021be avansate de limba rom\u00e2n\u0103 scris \u0219i vorbit(C1)<\/li><li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li><li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 \u00eentr-un domeniu conex<\/li><li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li><li>Toleran\u021b\u0103 la munca repetitiv\u0103 \u00eentr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li><li>Capacitatea de a lucra at\u00e2t \u00een echip\u0103, c\u00e2t \u0219i independent<\/li><li>Capacitatea de a \u00eendeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li><li>Capacitate de \u00eenv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li><\/ul><p><\/p><p><i><u>Dac\u0103 sim\u021bi c\u0103 nu \u00eendepline\u0219ti toate cerin\u021bele, te \u00eencuraj\u0103m totu\u0219i s\u0103 aplici. Vom face tot posibilul s\u0103 \u00ee\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/i><\/p><p><\/p><p><\/p><p><b>Ce ai de c\u00e2\u0219tigat\u00a0<\/b><\/p><p>\u00cen acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 \u00ee\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p><ul><li>Contract full time pe o perioad\u0103 nedeterminat\u0103\u00a0(negociabil \u00een func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li><li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li><li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li><li>Loca\u021bie central\u0103 \u00een Porto, Portugalia<\/li><li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li><li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra\u00a0<\/li><li>Program de dezvoltare a carierei \u0219i cursuri de specialitate\u00a0<\/li><\/ul><p><\/p><p><\/p><p><b>Experimenta\u021bi cea mai bun\u0103 versiune !<\/b><\/p><p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect \u00een c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din \u00eentreaga lume numesc Concentrix \u201eangajatorul lor preferat\u201d.<\/p><p><\/p><p><\/p><p><b>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare\u00a0<\/b><\/p><p><i>Ne m\u00e2ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v\u00e2rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.\u00a0<\/i><\/p><p><\/p><p><\/p><p><b>Eligibilitate\u00a0<\/b><\/p><p>\u00cen conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze \u00een Portugalia vor fi lua\u021bi \u00een considerare pentru acest post.<\/p>\",\"ats_external_id\":\"R1721612\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T18:13:24.190+08:00\",\"created_at\":\"2026-04-10T18:12:14.132+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTIwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Moderator-de-con-inut--limba-romn----Social-Media---Relocare-n-Portugalia_R1721612\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Moderator-de-con-inut--limba-romn----Social-Media---Relocare-n-Portugalia_R1721612\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Moderator-de-con-inut--limba-romn----Social-Media---Relocare-n-Portugalia_R1721612\/apply\",\"job_requisition_id\":\"R1721612\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721612\",\"wid\":\"7b977d15dc6210243b79d46c10f50000\",\"descriptor\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media - Relocare \u00een Portugalia\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"549\",\"campaign_id\":\"31199\",\"campaign_title\":\"Advisor I, Customer Service R1721611\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright;<\/span><\/li><li><span>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in Romanian (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Relocation package for people coming from abroad<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721611\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T18:13:23.748+08:00\",\"created_at\":\"2026-04-10T18:12:13.902+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Romanian-speaking----Social-Media_R1721611\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368143\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Romanian-speaking----Social-Media_R1721611\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Romanian-speaking----Social-Media_R1721611\/apply\",\"job_requisition_id\":\"R1721611\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721611\",\"wid\":\"12547b2425a310243b502a4c4bfd0000\",\"descriptor\":\"Content Moderation (Romanian-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"550\",\"campaign_id\":\"31198\",\"campaign_title\":\"Advisor I, Customer Service R1721627\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (European Portuguese-speaking) - Online Booking Services\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li><li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li><li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li><li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li><li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li><li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in European Portuguese (written and spoken) and have a strong command of English for internal communication.<\/li><li>Have experience in customer service, preferably in the travel or online booking industry.<\/li><li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li><li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li><li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li><li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation,<\/p>\",\"ats_external_id\":\"R1721627\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T18:13:23.795+08:00\",\"created_at\":\"2026-04-10T18:12:13.682+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative--European-Portuguese-speaking----Online-Booking-Services_R1721627\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368131\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative--European-Portuguese-speaking----Online-Booking-Services_R1721627\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative--European-Portuguese-speaking----Online-Booking-Services_R1721627\/apply\",\"job_requisition_id\":\"R1721627\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721627\",\"wid\":\"0a6bcbac870110243df0bdc67e000000\",\"descriptor\":\"Customer Representative (European Portuguese-speaking) - Online Booking Services\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1840\",\"campaign_id\":\"369\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721743\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!\u202f\u00a0<\/p><p><\/p><p><b>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling\u202f<\/b>\u00a0<\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.\u202f\u00a0<\/p><p><\/p><p><b>Hos Concentrix erbjuder vi:<\/b>\u00a0<br \/>-\u202fAttraktiva l\u00f6nevillkor\u00a0<br \/>-\u202fFullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet\u00a0<br \/>-\u202fTills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00, l\u00f6r. 09:00 -17:00, med tv\u00e5 lediga helger mer m\u00e5nad.\u202f\u00a0<br \/>-\u202fBetalt under utbildning\u00a0<br \/>-\u202fBetald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*\u00a0<br \/>-\u202fEtt stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners\u00a0<br \/>-\u202fEn fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden\u00a0<br \/>-\u202fEtt modernt kontor med \u00f6ppen och trevlig planl\u00f6sning\u00a0<br \/>- Flyttst\u00f6d i f\u00f6rekommande fall\u00a0<br \/>\u00a0<\/p><p><\/p><p><b>Vad du kommer att uppleva hos Concentrix\u202f<\/b>\u00a0<\/p><p>Som en del av det Specsavers team kommer du att:\u00a0<br \/>-\u202fHantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.\u202f \u202f\u00a0<br \/>-\u202fHj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande\u00a0<br \/>-\u202fHantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet\u202f\u00a0<br \/>-\u202fN\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email\u00a0<br \/>-\u202fHa fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet\u00a0<br \/>-\u202fArbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l\u202f\u00a0<\/p><p><\/p><p><b>Vem vi skulle vilja ha med i laget<\/b>\u00a0<br \/>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.\u202f\u202f\u00a0<\/p><p><b>Vi letar efter dig som:\u202f<\/b>\u00a0<br \/>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem\u00a0<br \/>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer\u00a0<br \/>- Har god erfarenhet av att arbeta med dator\u202f\u00a0<br \/>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt\u00a0<br \/>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6\u00a0<br \/>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.\u00a0<br \/>\u00a0<\/p><p><b>Det skulle vara toppen om du dessutom:<\/b>\u00a0<br \/>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt\u00a0<br \/>- Har erfarenhet av att arbeta B2C\u202f\u00a0<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.\u202f\u00a0<\/p><p><\/p><p><b>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!\u202f<\/b>\u00a0<\/p><p><b>Om Concentrix i M\u00e1laga<\/b>\u00a0<br \/>V\u00e5rt kontor ligger strax utanf\u00f6r M\u00e1laga, i Benalmadenas beach-omr\u00e5de. M\u00e1laga \u00e4r inte bara den spanska staden med den b\u00e4sta livskvaliteten (Eurobarometer) och k\u00e4nd f\u00f6r sina lokala artister som Antonio Banderas och Pablo Picasso. Malaga \u00e4r ocks\u00e5 en stad med puls och hemvist f\u00f6r m\u00e5nga v\u00e4lk\u00e4nda internationella h\u00f6gteknologiska f\u00f6retag.\u00a0<br \/>Utanf\u00f6r arbetet har du 160 km kust och str\u00e4nder att njuta av, ett sp\u00e4nnande och h\u00e4lsosamt k\u00f6k, natur och nattliv! Gillar du sport, padel kanske? Det finns \u00f6ver 10 padelklubbar inom en radie p\u00e5 20 minuter fr\u00e5n ditt arbete. Och 320 dagar med solsken!\u00a0<br \/>V\u00e4lkommen till oss nordbor p\u00e5 Costa del Sol, Concentrix-familjen och Spanien\u202f\u00a0<\/p><p><\/p><p><b>About Concentrix<\/b>\u00a0<\/p><p>We&#39;re the tech-powered customer experience (CX) company that&#39;s creating game-changing journeys for our people and our clients and their customers.\u202f\u00a0<\/p><p>Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we&#39;re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.\u202f\u00a0<\/p><p><\/p><p>In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal-opportunity employer<\/i>\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.\u202f\u00a0<br \/><span>R1721743<\/span><\/p>\",\"ats_external_id\":\"R1721743\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T09:28:47.992+02:00\",\"created_at\":\"2026-04-10T18:08:18.525+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368909\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1721743\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1721743\/apply\",\"job_requisition_id\":\"R1721743\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caroline.johansson@concentrix.com\"},\"first_name\":\"Caroline Johansson (102539931)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721743\",\"wid\":\"beeb66ad25c010244d750bad56060000\",\"descriptor\":\"Customer Representative (Swedish-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1841\",\"campaign_id\":\"366\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721737\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian or French - speaking) On SIte EW01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands. \u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA. \u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers. \u00a0<\/p><p>- Escalate potential service issues initially with Mentor. \u00a0 \u00a0<\/p><p>- Ensure contractual SLA is maintained. \u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Are proficient or bilingual in Italian or French and advanced in English<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS - Office\/ internet configuration\u00a0<\/p><p>- Good disposition to work in a customer service environment\u00a0<\/p><p>- Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/p><p>- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week contract: rotative between Monday - Sunday from 9:00 to 18:00<br \/>- Salary 19 623 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<br \/><span>R1721737<\/span><\/p>\",\"ats_external_id\":\"R1721737\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T09:14:08.668+02:00\",\"created_at\":\"2026-04-10T16:09:50.792+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369032\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Italian-or-French---speaking--On-SIte-EW01_R1721737\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Italian-or-French---speaking--On-SIte-EW01_R1721737\/apply\",\"job_requisition_id\":\"R1721737\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc7ce0326a8a40000\",\"descriptor\":\"20016 - Esw - WHSBTSPAIN142\",\"reference_id\":\"WHSBTSPAIN142\",\"custom_reference_id\":\"WHSBTSPAIN142\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0641ffbbf57e101fc993c057fa230000\",\"descriptor\":\"W0ZPT7 P_Sbt_Spain_Esw\",\"reference_id\":\"W0ZPT7\",\"custom_reference_id\":\"W0ZPT7\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseph.nicholls@concentrix.com\"},\"first_name\":\"Joe Nicholls (102541846)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721737\",\"wid\":\"beeb66ad25c010244c75655b60d50000\",\"descriptor\":\"Customer Service Representative (Italian or French - speaking) On SIte EW01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1153\",\"campaign_id\":\"16954\",\"campaign_title\":\"Manager I, B2B Sales R1721601\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Manager\",\"street\":\"IND Gurgaon - DLF Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D\",\"address\":\"IND Gurgaon - DLF Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1721601\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T20:06:29.019+08:00\",\"created_at\":\"2026-04-10T16:04:17.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---DLG-Infinity-Tower-5th-flr-Tower-BC-and-6th-flr-Tower-CD\/Inside-Sales-Manager_R1721601\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-DLFIT-06\",\"wid\":\"740544c0a47f012169e0368f1f11a264\",\"descriptor\":\"IND Gurgaon - DLF Infinity Tower 5th flr Tower B&C and 6th flr Tower C&D\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mritunjoy.das@concentrix.com\"},\"first_name\":\"Das, Mritunjoy\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102360442\",\"wid\":\"c08b6f115883101f9914b59cd69c0000\",\"descriptor\":\"Mritunjoy Das (102360442)\"},{\"id\":\"102331833\",\"wid\":\"b30823d2ec3910131468797e0d7d0000\",\"descriptor\":\"Mansi Solanki (102331833)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---DLG-Infinity-Tower-5th-flr-Tower-BC-and-6th-flr-Tower-CD\/Inside-Sales-Manager_R1721601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon---DLG-Infinity-Tower-5th-flr-Tower-BC-and-6th-flr-Tower-CD\/Inside-Sales-Manager_R1721601\/apply\",\"job_requisition_id\":\"R1721601\"}],\"organizations\":[{\"wid\":\"286d2e15dd8410312915c5eb168d0000\",\"descriptor\":\"Meta Scaled Partnership\",\"reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"custom_reference_id\":\"Meta Scaled Partnership_20251024_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ganesh.subramanian@concentrix.com\"},\"first_name\":\"Ganesh Subramanian (103302460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721601\",\"wid\":\"f11da311a85a102438ebb6cc87990000\",\"descriptor\":\"Inside Sales Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1154\",\"campaign_id\":\"16952\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721515\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (m,f,d)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We are looking for an experienced Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune who will work directly with customers, as a consultant and technical advisor. <\/span><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p><span>Design, Deploy, Review and Assess the health of the infrastructure and clients<\/span><\/p><\/li><li><p><span>Upgrade, update and maintain the SCCM hierarchy<\/span><\/p><\/li><li><p><span>Troubleshoot issues with infrastructure and clients<\/span><\/p><\/li><li><p><span>Tune and optimize for performance<\/span><\/p><\/li><li><p><span>Assist with reporting<\/span><\/p><\/li><li><p><span>Assist in setting up SCCM Co-Management with Intune\u00a0<\/span><\/p><\/li><li><p><span>Assist in planning, reviewing and troubleshooting Software Updates feature<\/span><\/p><\/li><li><p><span>Assist in planning, reviewing and troubleshooting Task Sequences<\/span><\/p><\/li><li><p><span>Provide training in all areas of SCCM to ensure customer goals are met<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Expert knowledge working as a depth expert and technology owner or consultant for SCCM<\/p><\/li><li><p><span>Ability to present to multiple levels of customer leadership.<\/span><\/p><\/li><li><p><span>Ability to act as a consultant and architect for multiple customers.<\/span><\/p><\/li><li><p><span>Broad knowledge across multiple scenarios:<\/span><\/p><\/li><li><p><span>Windows Desktop\/Server Management using SCCM<\/span><\/p><\/li><li><p><span>SQL Server, Active Directory, Certificates, IIS, DNS, Security<\/span><\/p><\/li><li><p><span>Package\/Application creation<\/span><\/p><\/li><li><p><span>Desktop OS Upgrades using different approaches<\/span><\/p><\/li><li><p><span>Intune and Co-Management experience<\/span><\/p><\/li><li><p><span>SSRS Reporting and\/or PowerBI experience<\/span><\/p><\/li><li><p><span>PowerShell scripting<\/span><\/p><\/li><\/ul><p><span>Deep level knowledge in at least 3 of the above categories<\/span><\/p><p><br \/><span><b>Technical Skills Requirements: <\/b><\/span><\/p><p><span>Microsoft Endpoint Configuration Manager MECM (aka SCCM)\/Intune:<br \/>Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:<\/span><\/p><p><span><b>Infrastructure:<\/b><\/span><\/p><ul><li><p>Design<\/p><\/li><li><p><span>Deployment<\/span><\/p><\/li><li><p><span>Upgrades<\/span><\/p><\/li><li><p><span>Maintenance, Health, Tuning<\/span><\/p><\/li><li><p><span>Troubleshooting<\/span><\/p><\/li><li><p><span>Windows Desktop Upgrades<\/span><\/p><\/li><li><p><span>Software Updates<\/span><\/p><\/li><li><p><span>Compliance<\/span><\/p><\/li><li><p><span>Software Distribution<\/span><\/p><\/li><li><p><span>Security<\/span><\/p><\/li><li><p><span>Intune<\/span><\/p><\/li><li><p><span>SQL Server<\/span><\/p><\/li><li><p><span>Report Development<\/span><\/p><\/li><li><p><span>Network Troubleshooting<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>Related Skills:<\/b><\/span><\/p><ul><li><p><span>Active Directory<\/span><\/p><\/li><li><p><span>DNS\/Network<\/span><\/p><\/li><li><p><span>SQL Server<\/span><\/p><\/li><li><p><span>IIS<\/span><\/p><\/li><li><p><span>Certificates<\/span><\/p><\/li><\/ul><p><b>Tools: <\/b><span>SQL Profiler, PowerShell, Process Monitor<\/span><\/p>\",\"ats_external_id\":\"R1721515\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:04:56.874+08:00\",\"created_at\":\"2026-04-10T16:04:16.503+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--m-f-d-_R1721515-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368901\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--m-f-d-_R1721515-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect---Infrastructure---MECM--aka-SCCM--Intune--m-f-d-_R1721515-2\/apply\",\"job_requisition_id\":\"R1721515\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721515\",\"wid\":\"aadbe9c274aa102436598bb181230000\",\"descriptor\":\"Cloud Solution Architect \u2013 Infrastructure \u2013 MECM (aka SCCM)\/Intune (m,f,d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"305\",\"campaign_id\":\"270\",\"campaign_title\":\"SJ \/ Swedish \/ \u00d6stersund \/ Sommarjobb\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i \u00d6stersund!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00d6stersund\",\"state\":\"J\u00e4mtlands l\u00e4n\",\"postal_code\":null,\"region\":\"\u00d6stersund\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ i \u00d6stersund!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i &Ouml;stersund och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>&Ouml;stersund<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"942583119\",\"location\":\"\u00d6stersund, \u00d6stersund\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T15:44:22.849+02:00\",\"created_at\":\"2026-04-10T15:55:13.459+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"306\",\"campaign_id\":\"269\",\"campaign_title\":\"SJ \/ Swedish \/ \u00c5nge \/ Sommarjobb\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i \u00c5nge!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00c5nge\",\"state\":\"V\u00e4sternorrland County\",\"postal_code\":null,\"region\":\"Ange\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ i \u00c5nge!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i &Aring;nge och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>&Aring;nge<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"518566377\",\"location\":\"\u00c5nge, Ange\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T15:44:22.774+02:00\",\"created_at\":\"2026-04-10T15:51:40.757+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"307\",\"campaign_id\":\"268\",\"campaign_title\":\"SJ \/ Swedish \/ Norrk\u00f6ping \/ Sommarjobb\",\"campaign_type\":\"job_application\",\"job_title\":\"SJ s\u00f6ker sommarjobbare till kontoret i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Sommarjobba som kundtj\u00e4nst p\u00e5 SJ!\",\"long_description\":\"<p data-start=\\\"63\\\" data-end=\\\"176\\\"><strong data-start=\\\"63\\\" data-end=\\\"174\\\">Bor du i Norrk&ouml;ping och s&ouml;ker ett sommarjobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><\/p>\\n<p data-start=\\\"178\\\" data-end=\\\"319\\\">Vill du ha ett utvecklande och meriterande sommarjobb d&auml;r du f&aring;r arbeta med kundservice i en dynamisk milj&ouml;? D&aring; kan detta vara n&aring;got f&ouml;r dig!<\/p>\\n<p data-start=\\\"321\\\" data-end=\\\"619\\\"><strong data-start=\\\"321\\\" data-end=\\\"355\\\">Varf&ouml;r jobba med oss i sommar?<\/strong><br data-start=\\\"355\\\" data-end=\\\"358\\\" \/>P&aring; Concentrix v&auml;rdes&auml;tter vi en arbetsmilj&ouml; d&auml;r du trivs, utvecklas och k&auml;nner dig som en del av teamet. Under sommaren blir du en del av ett energifyllt g&auml;ng i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till b&aring;de kollegor och ledare. Hos oss f&aring;r du dessutom:<\/p>\\n<ul data-start=\\\"621\\\" data-end=\\\"712\\\">\\n<li data-section-id=\\\"1c3bx9a\\\" data-start=\\\"642\\\" data-end=\\\"681\\\">Betald introduktion och handledning<\/li>\\n<li data-section-id=\\\"j4pbzn\\\" data-start=\\\"682\\\" data-end=\\\"712\\\">Kollektivavtal med Unionen<\/li>\\n<\/ul>\\n<p data-start=\\\"714\\\" data-end=\\\"941\\\"><strong data-start=\\\"714\\\" data-end=\\\"727\\\">Om rollen<\/strong><br data-start=\\\"727\\\" data-end=\\\"730\\\" \/>Som kundtj&auml;nstmedarbetare f&ouml;r SJ kommer dina fr&auml;msta arbetsuppgifter vara att besvara inkommande samtal fr&aring;n kunder. Fr&aring;gorna kan handla om betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar.<\/p>\\n<p data-start=\\\"943\\\" data-end=\\\"1091\\\">Du arbetar i ett tidvis h&ouml;gt tempo d&auml;r det &auml;r viktigt att kunna hantera flera &auml;renden samtidigt och alltid ge professionell och engagerad service.<\/p>\\n<p data-start=\\\"1093\\\" data-end=\\\"1275\\\">Arbetet sker fr&auml;mst via telefon, vilket g&ouml;r att du beh&ouml;ver trivas med att kommunicera med din r&ouml;st som fr&auml;msta verktyg. Det kan &auml;ven finnas m&ouml;jlighet att arbeta med chatt och mejl.<\/p>\\n<p data-start=\\\"1277\\\" data-end=\\\"1427\\\"><strong data-start=\\\"1277\\\" data-end=\\\"1293\\\">Introduktion<\/strong><br data-start=\\\"1293\\\" data-end=\\\"1296\\\" \/>Du inleder din anst&auml;llning med en betald introduktion och handledning d&auml;r du f&aring;r de kunskaper du beh&ouml;ver f&ouml;r att lyckas i rollen.<\/p>\\n<p data-start=\\\"1429\\\" data-end=\\\"1452\\\"><strong data-start=\\\"1429\\\" data-end=\\\"1450\\\">Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul data-start=\\\"1453\\\" data-end=\\\"1665\\\">\\n<li data-section-id=\\\"1v11l3y\\\" data-start=\\\"1453\\\" data-end=\\\"1503\\\">&Auml;r serviceinriktad och gillar att hj&auml;lpa andra<\/li>\\n<li data-section-id=\\\"626igd\\\" data-start=\\\"1504\\\" data-end=\\\"1543\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li data-section-id=\\\"1wzdtp0\\\" data-start=\\\"1544\\\" data-end=\\\"1597\\\">Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/li>\\n<li data-section-id=\\\"cywzl7\\\" data-start=\\\"1598\\\" data-end=\\\"1619\\\">Har god datorvana<\/li>\\n<li data-section-id=\\\"7r4au9\\\" data-start=\\\"1620\\\" data-end=\\\"1665\\\">Godk&auml;nner bakgrundskontroll via Verifiera<\/li>\\n<\/ul>\\n<p data-start=\\\"1667\\\" data-end=\\\"1953\\\"><strong>START: <\/strong>18 maj och 8 juni<br data-start=\\\"1740\\\" data-end=\\\"1743\\\" \/><strong>PLACERINGSORT: <\/strong>Norrk&ouml;ping<br data-start=\\\"1768\\\" data-end=\\\"1771\\\" \/><strong>ANST&Auml;LLNINGSFORM:<\/strong> Sommarjobb (heltid under sommaren fram till 31 augusti)<br data-start=\\\"1823\\\" data-end=\\\"1826\\\" \/><strong>ARBETSTIDER: <\/strong>Varierade tider, m&aring;ndag&ndash;s&ouml;ndag mellan kl. 06.00&ndash;22.00<br data-start=\\\"1892\\\" data-end=\\\"1895\\\" \/><strong>SISTA ANS&Ouml;KNINGSDATUM:<\/strong> L&ouml;pande urval &ndash; ans&ouml;k redan idag!<\/p>\\n<p data-start=\\\"1955\\\" data-end=\\\"2075\\\">K&auml;nns detta som r&auml;tt sommarjobb f&ouml;r dig? Skicka in din ans&ouml;kan och ta f&ouml;rsta steget mot en utvecklande sommar hos oss!<\/p>\\n<p data-start=\\\"2077\\\" data-end=\\\"2134\\\" data-is-last-node=\\\"\\\" data-is-only-node=\\\"\\\"><strong data-start=\\\"2077\\\" data-end=\\\"2131\\\">Hoppa p&aring; t&aring;get &ndash; n&auml;sta station &auml;r ditt sommarjobb!<\/strong> \ud83d\ude86<\/p>\",\"ats_external_id\":\"1826999550\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T01:59:12.229+02:00\",\"created_at\":\"2026-04-10T15:33:07.325+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1842\",\"campaign_id\":\"365\",\"campaign_title\":\"Advisor I, B2B Sales R1721672\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Swedish-speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><div><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/div><\/div><div><div><div><div><div><div><div><div><div><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Sales Representative <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Review level of client satisfaction and escalating issues when necessary\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Make outbound calls to existing customers when required\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p>- Are proficient or bilingual in Swedish and advanced English\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B\u00a0<br \/>- Are motivated and self-starter\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p>-Have previous experience working with channel\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary 20.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<br \/>- Great office location in\u202fBarcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f<br \/><span>R1721672<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1721672\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T10:08:54.344+02:00\",\"created_at\":\"2026-04-10T14:06:40.112+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--Swedish-speaking----On-site---High-Tech-Industry-HS03_R1721672\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--Swedish-speaking----On-site---High-Tech-Industry-HS03_R1721672\/apply\",\"job_requisition_id\":\"R1721672\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721672\",\"wid\":\"12547b2425a310244258b44573b00000\",\"descriptor\":\"Sales Representative (Swedish-speaking) \u2013 On-site \u2013 High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1155\",\"campaign_id\":\"16942\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1720432\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional BI Specialist (TCF)\u2003\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Business Intelligence Analyst leads business decisions for customers and\/or stakeholders by \\ndeveloping and providing thorough data analysis and by creating reports of patterns, insights, and \\ntrends. This role independently mines data from a variety of data sources in order to design \\nimpactful recommendations to internal and\/or external stakeholders. These insights help solve \\nmoderately complex business problems, implement best practices, and optimize business \\nperformance. The Business Intelligence Analyst creates specifications for reports and analysis \\nbased on in-depth assessment and understanding of business needs and data available. The role \\nensures processes are followed and any fall out are addressed properly by using high level of \\nindependent judgement and decision making. The Analyst receives mentorship on highly complex \\nissues from more senior staff and\/or management as needed. The position requires an expanded \\nknowledge of analysis solutions\/tools and domain languages. May need to be proficient in \\nCustomer Relationship Management (CRM) databases and\/or Business Intelligence (BI) tools.\",\"long_description\":\"<p>\u2022 Leverage analytical skills and independent judgement to interpret moderately complex goals, trends, risks, and areas for improvement by collecting, analyzing, and reporting on key metrics and conclusions. May maintain integrity of reports and\/or dashboards to allow business to operate accurately and efficiently<\/p><p>\u2022 Use expanded analytic solutions and knowledge to support customer teams and improve efficiencies. Work on projects\/matters of moderate complexity in an independent contributor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and\/or data<\/p><p>\u2022 Work cross-functionally and build internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/p><p>\u2022 Develop and deliver data-driven insights and recommendations to internal and\/or external stakeholders<\/p><p>\u2022 Engage day-to-day with stakeholders for planning, forecasting, and gaining a solid understanding of business questions for appropriate documentation and analysis<\/p><p>\u2022 Work well independently and seek counsel and guidance on more complex projects\/matters, as needed. Work is generally reliable on routine tasks and assignments<\/p>\",\"ats_external_id\":\"R1720432\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"5460000\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-13T10:07:19.736+08:00\",\"created_at\":\"2026-04-10T14:05:50.471+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Professional-BI-Specialist--TCF--_R1720432\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"1031336\",\"wid\":\"9f196ba80a8701cf5e7028420119be6b\",\"descriptor\":\"Toru Onodera \uff08\u5c0f\u91ce\u5bfa \u5fb9 - \uff75\uff89\uff83\uff9e\uff97 \uff84\uff75\uff99\uff09 (1031336)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1089\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368297\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Professional-BI-Specialist--TCF--_R1720432\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/Professional-BI-Specialist--TCF--_R1720432\/apply\",\"job_requisition_id\":\"R1720432\"}],\"organizations\":[{\"wid\":\"a9c3f47b9f041017787d445ae4bc0000\",\"descriptor\":\"W1018W Uber B2B Pilot JPN\",\"reference_id\":\"W1018W\",\"custom_reference_id\":\"W1018W\",\"company_reference_id\":null},{\"wid\":\"968a85d1cde710171d2acdec17d90000\",\"descriptor\":\"26396 - UBER - 980009903\",\"reference_id\":\"980009903\",\"custom_reference_id\":\"980009903\",\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"katsuyoshi.uezato@concentrix.com\"},\"first_name\":\"Katsuyoshi Uezato \uff08\u4e0a\u91cc \u52dd\u6176 - \uff73\uff74\uff7b\uff9e\uff84 \uff76\uff82\uff96\uff7c\uff09 (017348)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1720432\",\"wid\":\"aadbe9c274aa10242fb76fb2c3f40000\",\"descriptor\":\"Professional BI Specialist (TCF)\u2003\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1843\",\"campaign_id\":\"364\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721598\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Mandarin-speaking) - Hybrid - Sport Clothing Industry GT02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Customer Representative (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a\u00a0<b>Customer Representative<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Provide first class customers satisfaction at all times and do whatever is necessary to support the customers following the provided guidelines.\u00a0<br \/>- Handle incoming customers contacts (via telephone, e-mail, chat or social media, reviews), log call details onto call tracking systems and perform call follow ups according to procedures.\u00a0<br \/>- Support consumers in the sales and after sales process by qualification of needs, product recommendation, after sales support and additional tasks that result in consumer satisfaction.\u00a0<br \/>- Forward, when not having the resolution for themselves, any escalations, and defined topics to the respective Client\u2019s brand units and \/ or contact persons.\u00a0<br \/>- De-escalate in case of complaint, offer solutions within Client\u2019s procedures, policies, or guidelines, or transfer to the Client\u2019s or designated partner for settling and resolution of non-standard cases.\u00a0<br \/>- Ensure correct presentation of the Client\u2019s corporate images in all interactions representing its brand and generate consumer experience through outstanding service and personal care on all channels.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Mandarin and have advanced level of English<br \/>- Are self-motivated, team player, supportive person, outgoing and open minded\u00a0<br \/>- Have active listening\/comprehension skills\u00a0<br \/>- Have very good written skills and customer-focused attitude\u00a0<br \/>- Have goal-oriented attitude and time management skills\u00a0<br \/>- Have minimum knowledge Office pack &#43; Keyboarding skills\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full time, 30 hours\/week permanent contract: Monday to Friday from 07:00 to 13.00\u00a0<br \/>- Salary 15 094 euros gross\/year &#43; up to 2.300 euros gross\/year in bonus\u00a0 \u00a0<br \/>- <b>Opportunity to work from home 3 days<\/b><br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0 \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1721598<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1721598\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"part_time\",\"salary\":\"1257.9\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T01:59:10.542+02:00\",\"created_at\":\"2026-04-10T10:04:24.360+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Chinese\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Cantonese---Mandarin-speaking----Hybrid---Sport-Clothing-Industry-GT02_R1721598\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Cantonese---Mandarin-speaking----Hybrid---Sport-Clothing-Industry-GT02_R1721598\/apply\",\"job_requisition_id\":\"R1721598\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101ef1338d4e5cfb0000\",\"descriptor\":\"20080 - W.L. Gore & Associates - WHSBTSPAIN20\",\"reference_id\":\"WHSBTSPAIN20\",\"custom_reference_id\":\"WHSBTSPAIN20\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"10121d1790cd1024133dbf3fab100000\",\"descriptor\":\"W0ZQLA P_Sbt_Spain_Gore\",\"reference_id\":\"W0ZQLA\",\"custom_reference_id\":\"W0ZQLA\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anamaria.mendez@concentrix.com\"},\"first_name\":\"Ana Maria Mendez (102538489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721598\",\"wid\":\"4067866d12cc10243851a30552e70000\",\"descriptor\":\"Customer Representative (Mandarin-speaking) - Hybrid - Sport Clothing Industry GT02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"329\",\"campaign_id\":\"798\",\"campaign_title\":\"Xiaomi | Serbian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Serbian - Xiaomi\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing high-quality customer service via phone, email, chat, and social media;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Assisting with product information and resolving technical issues;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Initiating and managing Xiaomi device repair processes;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Adhering to detailed project guidelines and maintaining high service standards;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Supporting team goals and contributing to a positive workplace environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Knowledge of Serbian - C1 level and English - B1\/B2 level;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Basic computer skills (Windows environment);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Problem-solving and communication skills;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2705 Ability to learn quickly and memorize technical information.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcb5 Salary: 7 500 PLN + performance bonus;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83c\udfe0 Hybrid work model: The first month in the office, then hybrid work (50% in the office, 50% remote);<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\uddd1&zwj;\ud83c\udfeb Training: 2 weeks of comprehensive in-office training;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u2139\ufe0f Benefits package: private LuxMed healthcare, MyBenefit with a monthly budget, life insurance, MultiSport, fruit on Wednesdays, and Pizza Days! \ud83c\udf55<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udd10 Employment contract with a 3-month trial period;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83d\udcc8 Development opportunities through coaching and skill development sessions;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\ud83e\udd1d Supportive team environment.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2678822688\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-18T01:59:04.752+02:00\",\"created_at\":\"2026-04-10T09:38:26.827+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1156\",\"campaign_id\":\"16929\",\"campaign_title\":\"Sr. SDET (TCF) R1720400\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Do you enjoy programming but like being in control of the quality of the app you&#39;re delivering?<\/b><\/p><p><\/p><p>Concentrix Catalyst is an award-winning digital services company and Apple Mobility Partner on a mission to improve people\u2019s lives through technology.<\/p><p>We\u2019re at an exciting stage in our growth and are looking for a Mobile QA Automation Engineer to join our team in the Americas.<\/p><p>If you&#39;re passionate about creating experiences that people love to use, not just need to use, then read on!<\/p><p><\/p><p><b>What experience\/ skills do you need?<\/b><\/p><p>\u25cf\u00a0\u00a0 \u00a0Programming experience in Swift, Kotlin or JavaScript<br \/>\u25cf\u00a0\u00a0 \u00a0Expertise in developing automated tests<br \/>\u25cf\u00a0\u00a0 \u00a0Expertise in developing automated tests using at least one of the following:<br \/>\u25cb\u00a0\u00a0 \u00a0Detox framework for React Native UI testing<br \/>\u25cb\u00a0\u00a0 \u00a0XCUITest for Swift<br \/>\u25cb\u00a0\u00a0 \u00a0Espresso framework for Android apps using Kotlin<br \/>\u25cf\u00a0\u00a0 \u00a0Experience developing and executing tests within XCode and\/or Android Studio\u00a0<br \/>\u25cf\u00a0\u00a0 \u00a0Knowledge of XML\/JSON RESTful APIs as well as tools to manipulate these, such as Charles Proxy or Fiddler<br \/>\u25cf\u00a0\u00a0 \u00a0Test planning, with a history of writing test cases<br \/>\u25cf\u00a0\u00a0 \u00a0Skilled with continuous integration toolchains (Bitrise\/Fastlane\/Testflight)<br \/>\u25cf\u00a0\u00a0 \u00a0Experience using Jira in an Agile test process<br \/>Desirable<br \/>\u25cf\u00a0\u00a0 \u00a0Experience of working in a cross-functional team environment<\/p><p><\/p><p><b>What will you do?<\/b><\/p><p>Mentored by a Tech Lead and supported by your teammates based in the US, UK, Poland and Latin America, you will help to create custom enterprise and consumer applications and platforms. You will be responsible for end-to-end testing, across the whole QA process. This will range from the beginning of sprint planning to writing test cases based on user stories and includes the writing of automated tests, as well as some manual testing, to ensure 360\u00b0 quality control.<\/p><p>You will work with other engineers around the world to write clear, concise and readable acceptance tests in true BDD style. You\u2019ll help to write and maintain tests using XCUITest, Espresso and Detox while analysing and decomposing complicated software systems and designing strategies to test these systems.<\/p><p>When you join this team you will work continuously with the development team as well as the test engineering teams to ensure that we are providing the highest quality of code, peer code reviews and pair programming.<\/p><p>You\u2019ll gain experience with industries from Consumer Finance to Retail and have the opportunity to provide a meaningful voice in developing products that improve people&#39;s lives.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you?<\/b><\/p><p>Empowerment -to be autonomous within a team that is passionate to deliver quality. Decide core working hours as a team, giving you the flexibility to work when and where you want. You\u2019ll work towards an end goal with the freedom to add to, rather than just following, Concentrix Catalyst best practices.<\/p><p>Quality - author and critique software designs and architectures and ensure the quality of your teams work through pair programming, code reviews, unit tests and test automation.<\/p><p>Excitement - you\u2019ll enjoy the benefits of being part of an established global company, yet be part of a small and growing US-based team with lots of challenges to solve<\/p><p>Collaboration - you\u2019ll work in multi-disciplinary teams, alongside highly experienced designers and engineers, enabling you to challenge each other and push each other to grow.<\/p><ul><\/ul>\",\"ats_external_id\":\"R1720400\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"5.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-15T02:04:30.347+08:00\",\"created_at\":\"2026-04-10T02:04:40.952+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368541\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Quality-Assurance-Engineer-w-Detox-Testing-Experience---Bilingual_R1720400\/apply\",\"job_requisition_id\":\"R1720400\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"e037abba50d5016b55a043f34617f430\",\"descriptor\":\"W0ZFED Premier Bank Core Website Rede\",\"reference_id\":\"W0ZFED\",\"custom_reference_id\":\"W0ZFED\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"913d036ba80f016d0db4c9fe4417a5c5\",\"descriptor\":\"6389 - Premier Bankcard - 980000162\",\"reference_id\":\"980000162\",\"custom_reference_id\":\"980000162\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mike.gibson@concentrix.com\"},\"first_name\":\"Mike Gibson (102063397)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720400\",\"wid\":\"7595c9683fdf1024077b37ffb7150000\",\"descriptor\":\"Sr. Quality Assurance Engineer w\/Detox Testing Experience - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1157\",\"campaign_id\":\"16910\",\"campaign_title\":\"Sr. Manager, Software Engineering (TCF) R1721221\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Software Engineer - .Net Full stack\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Lead Software Engineer - .Net Full stack<\/b><\/p><p><b>Location: Omaha, NE - 5 days onsite\/week<\/b><\/p><p><\/p><p><b>Required skills and experience<\/b><\/p><p><\/p><p>Concentrix is looking for a Software Engineering Lead with 12&#43; yrs of experience.<\/p><ul><li>At least 3 years of experience in a Development Manager or Engineering Manager type role, across multiple software development teams including web, mobile, backend, DevOps, would be very suitable.<\/li><li>Must have Prior experience in a software development \/ programming role, before a leadership or managerial role.<\/li><li>E<span>xperience in the Microsoft .NET tech stack, Angular, along with strong experience in Azure for cloud<\/span><\/li><li>At least 2 years of hands-on experience designing and architecting, and\/or leading the team\/projects hosted on MS Azure cloud provider.<\/li><li>Strong knowledge &amp; experience with Cloud native applications, services, DevOps, Test Automation and Mobile app development.<\/li><li>Experience creating a software delivery and release plan for products, aligned with product management.<\/li><li>Strong knowledge of web application and services development including micro services development, Event-based architecture, IoT systems.<\/li><li>Knowledge and experience, designing cloud native applications for high-availability, zero-downtime, optimizing up-time.<\/li><li>Knowledge and experience, securing cloud-native applications, APIs, services, to be compliant with organizational security standards, such as SOC2, etc.<\/li><li>Knowledge and experience using AI-coding assistants, such as GitHub Copilot, Claude Code, etc.<\/li><li>Knowledge and experience, designing cloud native applications for high-availability, zero-downtime, optimizing up-time.<\/li><li>Proven experience leading a team of software development and DevOps teams and delivering high-quality software products, with industry standard DevOps practices.<\/li><li>Strong interpersonal and communication skills, with the ability to work effectively with cross-functional teams.<\/li><li>Ability to mentor and provide technical guidance to team members, directing and moderating conversations in the decision-making process.<\/li><li>Software development and delivery experience in a client-services consulting role, directly managing the software development process for client product teams.<\/li><li>Bachelor&#39;s or Master&#39;s degree in Computer Science, Software Engineering, or a related field.<\/li><\/ul><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Ensure the delivery of software products meet business requirements and are delivered as planned.<\/li><li>Lead technical personnel (Development Team Leads, Developers, Testers and DevOps), and clearly translate business priorities and objectives into technical solutions.<\/li><li>Implement and maintain best practices for software development, including coding standards, code reviews, testing, and continuous integration and deployment.<\/li><li>Mentor and provide technical guidance to team members, helping them to grow their skills and achieve their career goals.<\/li><li>Work closely with stakeholders, including product owners and business analysts, to gather requirements and ensure the software product meets their needs.<\/li><li>Provide oversight for DevOps teams, to ensure seamless integration and deployment of software products.<\/li><\/ul><p><\/p><p>The base salary range for this position is <span>$<span>110,238 - $141,000<\/span><\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.\u00a0<\/p><p><\/p><p>The deadline to apply for this position is: 04\/22\/2026.<i> <\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><\/p><p><b>#Concentrix<\/b><\/p><p><b>#OmahaNE<\/b><\/p><p><b>#Onsite<\/b><\/p>\",\"ats_external_id\":\"R1721221\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"140000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-16T04:05:52.884+08:00\",\"created_at\":\"2026-04-10T00:17:33.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Software-Engineering-Lead-Principal-Manager_R1721221\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0301\",\"descriptor\":\"Sr. Manager, Software Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368816\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Software-Engineering-Lead-Principal-Manager_R1721221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NE-Work-at-Home\/Software-Engineering-Lead-Principal-Manager_R1721221\/apply\",\"job_requisition_id\":\"R1721221\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"910c1989014f10062d64af18819f0000\",\"descriptor\":\"W100UO Valmont: Grower and Dealer App Dev Grower App\",\"reference_id\":\"W100UO\",\"custom_reference_id\":\"W100UO\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df4a3c21eac51005993ee5f2a3160000\",\"descriptor\":\"26164 - Valmont Industries Inc - 980009500\",\"reference_id\":\"980009500\",\"custom_reference_id\":\"980009500\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kirk.richardson@concentrix.com\"},\"first_name\":\"Kirk Richardson (102011897)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1721221\",\"wid\":\"beeb66ad25c01023ce293c3091970000\",\"descriptor\":\"Lead Software Engineer - .Net Full stack\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Title - Software Engineering Lead\/Principal\/Manager<\/p><p><\/p><p>This role will be working at the client&#39;s office in Omaha, onsite, 5 days a week.<\/p><p><b>Job summary:<\/b><\/p><p>\u2022\u00a0\u00a0 \u00a0This role is accountable for stewardship of large, cross functional and distributed software development teams.<br \/>\u2022\u00a0\u00a0 \u00a0The Software Engineering Lead\/Manager owns solution delivery and is ultimately responsible for the software development planning, execution and quality delivery.<br \/>\u2022\u00a0\u00a0 \u00a0This role will lead discussions with technical architects and other team leads, to arrive at decisions on solution paths, technology choices, development and testing practices.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1158\",\"campaign_id\":\"16901\",\"campaign_title\":\"Sr. Analyst, Decision Sciences (TCF) R1718235\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Insights Data Analyst\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><\/p><p><b><span>Role:<span>\u00a0 Customer Insights Data Analyst<\/span><\/span><\/b><\/p><p><b><span>Location: Remote <\/span><\/b><\/p><p><\/p><p><\/p><p><b><span>Job Summary: <\/span><\/b><\/p><p>The Concentrix VOC Analytics team specializes in providing businesses with critical answers to guide their path. Using a variety of data collection methodologies underpinned by the latest data science, our team captures the voice of the customer across the lifecycle.\u00a0<br \/>\u00a0<br \/>As a Customer Insights Data Analyst, you have the unique opportunity to work on voice of the customer research for leading companies across a number of industries.\u00a0 Working in a team environment, you will participate in fast-paced projects and build expertise in client management skills, data analytics, and customer experience design. \u00a0The ideal candidate will possess a strong analytical background, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams. \u00a0\u00a0As well as the ability to translate data into clear, actionable insights and tell a compelling story with the data. \u00a0<\/p><p><\/p><p><b>Data Analysis and Interpretation:<\/b><\/p><ul><li>Analyze large datasets to identify trends, patterns, and insights.<\/li><li>Develop and maintain dashboards and reports to communicate findings to stakeholders.<\/li><li>Create compelling stories that address business questions based on voice of the customer and other customer experience data<\/li><\/ul><p><b>Client Consultation:<\/b><\/p><ul><li>Understand the clients\u2019 customer experience opportunities and take responsibility for planning analyses that answer, \u2018what to do&#39; and \u2018why\u2019<\/li><li>Consult with clients to identify key business questions and data needs and translate these into analytic insights<\/li><li>Present data-driven insights in a clear and concise manner to non-technical audiences.<\/li><\/ul><p><b>Data Visualization:<\/b><\/p><ul><li>Prepare charts, tables, and diagrams (primarily in Power Point) to assist in analysis of business questions based on survey data<\/li><li>Knowledge of Power BI or other business intelligence tools a plus<\/li><\/ul><p><\/p><p><b>Statistical Acumen\/Aptitude:<\/b><\/p><ul><li>Expertise in understanding and interpreting statistical concepts such as key driver modeling and segmentation \u00a0<\/li><li>Effectively communicate technical data science and analysis in a way that business owners understand<\/li><li>Have a working knowledge of how to manipulate and analyze data in R or Python<\/li><\/ul><p><\/p><p><b>Collaboration and Communication:<\/b><\/p><ul><li>Work with cross-functional teams, both internally and within clients\u2019 organizations<\/li><li>Own client discussions and delivery of presentations<\/li><li>Function independently with little intermediate supervision of assigned tasks prior to completion<\/li><\/ul><p><\/p><p><b>Innovation and Research:<\/b><\/p><ul><li>Propose innovative approaches to data analysis and problem-solving.<\/li><\/ul><p><\/p><p><b>Required Skills and Qualifications:<\/b><\/p><p><\/p><p><b>Education<\/b>: Bachelor\u2019s or master\u2019s degree in social sciences, market research, business analytics, or a related field. \u00a0<\/p><p><\/p><p><b>Experience<\/b>: 3&#43; years of experience in data analysis, market research\/voice of the customer experience or related experience in quantitative analysis.<\/p><p><\/p><p><b>Technical Skills:<\/b><\/p><p>Proficiency in programming languages such as Python, R, or SQL.<\/p><p>Experience with data visualization tools like Tableau, Power BI, or similar.<\/p><p>Experience working with generative AI, particularly LLMs<\/p><p>Familiarity with cloud platforms<\/p><p><\/p><p><b>Soft Skills:<\/b><\/p><p>Strong analytical and problem-solving abilities.<\/p><p>Excellent communication and presentation skills.<\/p><p>Ability to work independently and as part of a team<\/p><p><\/p><p>The base salary for this position is $80,217 \u2013 114,596 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements<br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li>English: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li>Spanish: <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p>Accommodation<br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>Artificial Intelligence<br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>Work Authorization<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1718235\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-16T02:04:13.013+08:00\",\"created_at\":\"2026-04-10T00:17:31.034+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Customer-Insights-Data-Analyst_R1718235\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Decision Sciences\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Decision Sciences\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0474\",\"descriptor\":\"Sr. Analyst, Decision Sciences (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Customer-Insights-Data-Analyst_R1718235\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Customer-Insights-Data-Analyst_R1718235\/apply\",\"job_requisition_id\":\"R1718235\"}],\"organizations\":[{\"wid\":\"f9af6d72609801e3982df69a3e066660\",\"descriptor\":\"L893 - Ceaa - 990002325\",\"reference_id\":\"990002325\",\"custom_reference_id\":\"990002325\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d72609801f9231d8b1b3c0698bf\",\"descriptor\":\"COGS (REGION) VOC CONSULTING - DIRECT\",\"reference_id\":\"CONSULTING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063301984d95c53491b\",\"descriptor\":\"990002325 Marketing Sciences\",\"reference_id\":\"OLD_AI_990002325\",\"custom_reference_id\":\"OLD_AI_990002325\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.lutz@concentrix.com\"},\"first_name\":\"Michael Lutz (100478535)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1718235\",\"wid\":\"52b7e1eef24c1023bddc0caf86fa0000\",\"descriptor\":\"Customer Insights Data Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1159\",\"campaign_id\":\"16897\",\"campaign_title\":\"Sr. Analyst, Insights Business (TCF) R1720040\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst Insights\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Location: Onsite 5 days a week- Orlando, Florida area<\/b><\/p><p><\/p><p>The Senior Analyst plays a crucial role in providing strategic business analysis services to our partners. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Senior Analyst partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Senior Analyst is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).<\/p><p><b>Responsibilities:<\/b><\/p><p><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<\/li><li>Primarily responsible for maintaining internal stakeholder relationships and data driven insights<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<\/li><li>Ability to strategically and efficiently conduct studies focused on operational improvements and performance lifts<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<\/li><li>Critical thinking to go beyond the data, leverage available technologies and analytic approaches, and efficiently conduct analyses<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<\/li><\/ul><p><b>Call-Related and Analysis Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<\/li><li>Package findings into a streamlined and visually impactful presentation including recommendations, findings, impact, and expected uplift<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li><i>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/i><\/li><\/ul><p><\/p><p>T<span>he base hourly range for this position<\/span> is <span>$35.00- $45.00 Per hour- (pay rate will not be below applicable minimum wage)\u202f<\/span> plus incentives that align with individual and company performance. Actual compensation will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 4\/20\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-OrlandoFL<\/p><p>#Onsite<\/p>\",\"ats_external_id\":\"R1720040\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"62400\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-18T02:05:15.057+08:00\",\"created_at\":\"2026-04-10T00:17:28.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Analyst-Insights_R1720040\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0476\",\"descriptor\":\"Sr. Analyst, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369119\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Analyst-Insights_R1720040\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Analyst-Insights_R1720040\/apply\",\"job_requisition_id\":\"R1720040\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"39e3857d945310062d69c3a1069f0000\",\"descriptor\":\"W100UQ Golden Arrow Fraud and Disputes\",\"reference_id\":\"W100UQ\",\"custom_reference_id\":\"W100UQ\",\"company_reference_id\":null},{\"wid\":\"b1bd3f1cd21c1005a0a362be75570000\",\"descriptor\":\"26169 - GOLDENARROW - 980009511\",\"reference_id\":\"980009511\",\"custom_reference_id\":\"980009511\",\"company_reference_id\":null},{\"wid\":\"cea1ae0b0c86102ea0b5a2d4cb5a0000\",\"descriptor\":\"COGS (CORP) TPS Operational Analytics\",\"reference_id\":\"CATDACONSULDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lindsay.joslin@concentrix.com\"},\"first_name\":\"Lindsay Joslin (300262714)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1720040\",\"wid\":\"7b977d15dc621023218dd2f072140000\",\"descriptor\":\"Senior Analyst Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1160\",\"campaign_id\":\"16889\",\"campaign_title\":\"Lead Telecom Support Engineer (TCF) R1713498\",\"campaign_type\":\"job_application\",\"job_title\":\"D365 Omnichannel \/D365 CCasS Solution Architect\",\"street\":\"GBR Belfast - Maysfield\",\"address\":\"GBR Belfast - Maysfield\",\"city\":\"Belfast\",\"state\":null,\"postal_code\":\"BT1 3NR\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are seeking an experienced Solution Architect\/Consultant\\nTo lead and manage enterprise contact center and telecom infrastructure across global operations. The ideal candidate will have strong hands-on experience with modern CCaaS platforms, SIP technologies, and enterprise telephony systems, along with proven leadership skills to manage teams and drive transformation initiatives.\\nThis role requires expertise in cloud-based contact center platforms, telephony infrastructure, automation, and integration technologies, while ensuring high availability, security, and performance of global telecom services.\",\"long_description\":\"<div><p><b><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>solution-focused, tech-powered,<span>\u00a0<\/span><\/span><span>intelligence<\/span><span>-fueled. With unique data and insights, deep industry<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, and advanced technology solutions,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We<span>\u00a0<\/span><\/span><span>shape<\/span><span><span>\u00a0<\/span>new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of<span>\u00a0<\/span><\/span><span>develop<\/span><span>,<span>\u00a0<\/span><\/span><span>build<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>run<\/span><span><span>\u00a0<\/span>the future of<span>\u00a0<\/span><\/span><span>Integrated Services<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the world have devoted their careers to ensuring every relationship is exceptional. And<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><b>Job Summary:<\/b> We are seeking an experienced Senior Manager\/Sr. Professional I, Global Telecom to lead and manage enterprise contact center and telecom infrastructure across global operations. The ideal candidate will have strong hands-on experience with modern CCaaS platforms, SIP technologies, and enterprise telephony systems, along with proven leadership skills to manage teams and drive transformation initiatives.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Manage and support CCaaS platforms including Microsoft Dynamics 365 Contact Center, Microsoft Copilot Studio, Microsoft Power Automate, and NICE CXone.<\/li><li>Lead the design, deployment, and optimization of cloud-based contact center solutions.<\/li><li>Manage enterprise telephony environments including Avaya Aura components such as Avaya ACD, Session Manager, System Manager, Voicemail, and CMS.<\/li><li>Oversee day-to-day telecom and contact center operations ensuring high system availability and performance.<\/li><li>Lead telecom and CCaaS transformation projects including migrations, upgrades, and platform consolidation.<\/li><li><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li>Hands-on expertise with CCaaS platforms (Microsoft D365 Contact Center, NICE CXone).<\/li><li>Strong knowledge of Avaya telephony systems and ACD environments.<\/li><li>Deep understanding of SIP protocols and voice security.<\/li><li>Experience leading global telecom teams and managing enterprise platforms.<\/li><li>Solid understanding of ITIL framework and service management processes.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1713498\",\"location\":\"Belfast\",\"job_type\":\"full_time\",\"salary\":\"80000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T22:05:50.584+08:00\",\"created_at\":\"2026-04-10T00:17:22.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Sr-Professional-I--Global-Telecom_R1713498\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Telecom\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d196d6af76c10f0d38\",\"descriptor\":\"Concentrix Europe Limited\",\"reference_id\":\"CEUR\",\"organization_reference_id\":\"CEUR\"},\"location\":{\"city\":\"Belfast\",\"state\":null,\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BT1 3NR\",\"primary_location\":{\"id\":\"GB-BEL-MAYSF-00\",\"wid\":\"740544c0a47f0111f837fb8f1f11e466\",\"descriptor\":\"GBR Belfast - Maysfield\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF Global Telecom\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0283\",\"descriptor\":\"Lead Telecom Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Sr-Professional-I--Global-Telecom_R1713498\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Belfast---Maysfield\/Sr-Professional-I--Global-Telecom_R1713498\/apply\",\"job_requisition_id\":\"R1713498\"}],\"organizations\":[{\"wid\":\"04876eb9234810156fe48952becc0000\",\"descriptor\":\"23343 - Opexother - EMEAGEOHQ\",\"reference_id\":\"EMEAGEOHQ\",\"custom_reference_id\":\"EMEAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d196d6af76c10f0d38\",\"descriptor\":\"Concentrix Europe Limited\",\"reference_id\":\"CEUR\",\"custom_reference_id\":null,\"company_reference_id\":\"CEUR\"},{\"wid\":\"66bf116b8687101572a53ec049150000\",\"descriptor\":\"W0ZVDD Emeageo_Hq\",\"reference_id\":\"W0ZVDD\",\"custom_reference_id\":\"W0ZVDD\",\"company_reference_id\":null},{\"wid\":\"aafd255b0bea10165c61e837bff50000\",\"descriptor\":\"(GEO) IT - TELECOM\",\"reference_id\":\"GEOITTELECOM\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bhupinder.singh@concentrix.com\"},\"first_name\":\"Bhupinder Singh (070376)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713498\",\"wid\":\"b31981afaa7310221aa20805d35b0000\",\"descriptor\":\"D365 Omnichannel \/D365 CCasS Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1161\",\"campaign_id\":\"16880\",\"campaign_title\":\"Sr. Manager, IT Operations (TCF) R1712615\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, IT Operations\",\"street\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"address\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"postal_code\":\"34975\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span>As a Sr. Manager of IT Operations, you will lead a high-performing team to ensure efficient IT service delivery, compliance, and support across Concentrix and client-owned infrastructure. Your strategic vision and detailed execution will foster a secure and innovative environment for our global technology services.<\/span><\/span><\/p><p><span><span><b>Responsibilities:<\/b><\/span><\/span><\/p><ul><li><span>Actively manage severity 1 issues, ensuring timely RCA review completion.<\/span><\/li><li><span>Oversee daily ticket reviews to maintain adherence to SLAs and correct prioritization.<\/span><\/li><li><span>Coordinate regular account meetings, ensuring compliance with IT and security standards.<\/span><\/li><li><span>Ensure completion, addition, and modification of backup schedules are managed and monitored.<\/span><\/li><li><span>Manage Tape inventory, ensuring weekly off-site transitions.<\/span><\/li><li><span>Support new transitions with image and desktop readiness.<\/span><\/li><li><span>Guarantee PCI and HIPAA compliance across IT security protocols.<\/span><\/li><li><span>Implement security controls via Active Directory group policies.<\/span><\/li><li><span>Conduct BCP tests and disaster recovery drills for IT infrastructure.<\/span><\/li><li><span>Maintain system compliance with COPC and ISO 27001 standards.<\/span><\/li><li><span>Provide L2\/L3 support for network, server, and voice infrastructure.<\/span><\/li><li><span>Lead SSAE activities and daily system validations.<\/span><\/li><li><span>Ensure compliance through site hardening and validation checks.<\/span><\/li><li><span>Continuously update images, documents, and maintain bandwidth utilization reports.<\/span><\/li><li><span>Support service delivery with DNS\/DHCP\/File server management.<\/span><\/li><li><span>Achieve high IT VOC scores through effective action planning.<\/span><\/li><li><span>Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/span><\/li><\/ul><p><span><span><b>Qualifications:<\/b><\/span><\/span><\/p><ul><li><span>15&#43; years of relevant experience in IT operations.<\/span><\/li><li><span>Bachelor&#39;s Degree or equivalent; Postgraduate preferred.<\/span><\/li><li><span>Preferred certifications: ITIL V3, MCSE, CCNA.<\/span><\/li><li><span>Expertise in Windows server systems, network, and voice equipment.<\/span><\/li><li><span>Deep understanding of ITIL framework and enterprise networks.<\/span><\/li><li><span>Proven capabilities in problem and incident management.<\/span><\/li><li><span>Experience with ticket resolution improvements using ITIL frameworks.<\/span><\/li><li><span>Familiarity with ISO\/IEC 27001, PCI compliance standards.<\/span><\/li><li><span>Demonstrated flexibility and ability to deliver within tight timelines.<\/span><\/li><li><span>Vendor management experience.<\/span><\/li><li><span>Prior experience managing teams of 25-50 members.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712615\",\"location\":\"Kagithane, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"417500\",\"salary_type\":\"monthly\",\"salary_currency\":\"TRY\",\"updated_at\":\"2026-04-10T00:18:24.507+08:00\",\"created_at\":\"2026-04-10T00:17:18.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"organization_reference_id\":\"WTR01\"},\"location\":{\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"country\":{\"wid\":\"c2e3bac5bbbb47b29dfc6e8b56a1586e\",\"iso2\":\"TR\",\"iso3\":\"TUR\",\"descriptor\":\"T\u00fcrkiye\",\"iso_numeric\":\"792\"},\"postal_code\":\"34975\",\"primary_location\":{\"id\":\"TR-IST-PAPIR-01\",\"wid\":\"1e068287a9e3101d479eb00a406e0000\",\"descriptor\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salwa.salah@concentrix.com\"},\"first_name\":\"Salah, Salwa Mohamed (Salwa mohamed)\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"103455028\",\"wid\":\"29cd5392a437103cd1e5b2e28ccf0000\",\"descriptor\":\"Salwa Mohamed Salah (Salwa mohamed) (103455028)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0323\",\"descriptor\":\"Sr. Manager, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367233\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Sr-Manager--IT-Operations_R1712615\/apply\",\"job_requisition_id\":\"R1712615\"}],\"organizations\":[{\"wid\":\"7db7f34606d71015713ee3408a8a0000\",\"descriptor\":\"W0ZV80 Site_Cso Other\",\"reference_id\":\"W0ZV80\",\"custom_reference_id\":\"W0ZV80\",\"company_reference_id\":null},{\"wid\":\"765b4e7c561610156f07db05007f0000\",\"descriptor\":\"23125 - Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"custom_reference_id\":null,\"company_reference_id\":\"WTR01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"meric.aycin@concentrix.com\"},\"first_name\":\"Meri\u00e7 Ay\u00e7in (102377079)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712615\",\"wid\":\"3ca17bac56fa1021da737215de2e0000\",\"descriptor\":\"Sr. Manager, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1162\",\"campaign_id\":\"16855\",\"campaign_title\":\"People Solutions Generalist I R1720962\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior HR Business Partner\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>Job Title: <\/b>Junior HR Business Partner<\/p><p><\/p><p><b>Role Overview:<\/b><\/p><p>The HR Business Partner is a strategic human resource professional dedicated to aligning our organization\u2019s people strategy with its business goals. This role involves partnering with leadership to create policies and programs that drive organizational success.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p><b>Local Point of Contact:<\/b><span> <\/span>Serve as the primary HR contact for employees and line managers in the Operations team to enhance organizational growth, workplace environment, and retention.<\/p><\/li><li><p><b>Expert Guidance:<\/b><span> <\/span>Provide high-level advice and support across various HR disciplines such as grievance and disciplinary actions, absence management, and employee well-being.<\/p><\/li><li><p><b>Employee Experience Optimization:<\/b><span> <\/span>Propose enhancements to the employee journey to foster an open and transparent culture.<\/p><\/li><li><p><b>Data Monitoring &amp; Analysis:<\/b><span> <\/span>Track and analyze people data (e.g., absence, attrition, engagement) to identify trends and develop solutions.<\/p><\/li><li><p><b>Performance Reviews:<\/b><span> <\/span>Participate and support the performance evaluation process.<\/p><\/li><li><p><b>Onboarding Process &amp; Reintegration Maternity Leave<\/b><\/p><\/li><li><p><b>Compliance:<\/b><span> <\/span>Ensure adherence to company policies and HR procedures.<\/p><\/li><li><p><b>Offboarding process: <\/b>Will be involved for the retention of employees and will conduct exit interviews.<\/p><\/li><\/ul><p><\/p><p><b>Candidate Requirements:<\/b><\/p><ul><li><p><b>Education:<\/b><span> <\/span>Bachelor\u2019s degree in Human Resources, Psychology, Law, or related fields.<\/p><\/li><li><p><b>Experience:<\/b><span> <\/span>In-depth knowledge of HR, HR Generalist, Talent Acquisition, Training or HR Business Partner and substantial experience in a similar role.<\/p><\/li><li><p><b>Language Skills:<\/b><span> <\/span>Proficiency in English (B2\/C1) and Romanian, both spoken and written.<\/p><\/li><li><p><b>Interpersonal Skills:<\/b><span> <\/span>Exceptional people management abilities with an empathic, approachable, and open personality.<\/p><\/li><li><p><b>Confidentiality:<\/b><span> <\/span>Capable of managing sensitive cases with discretion.<\/p><\/li><li><p><b>Adaptability:<\/b><span> <\/span>Demonstrate a change-oriented mindset.<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile <\/b><\/p><ul><li><p>2 - 4 Years of Experience<\/p><\/li><li><p>University Degree Preferred<\/p><\/li><li><p>Experience with Workday preferred<\/p><\/li><li><p>Working knowledge of labor relations<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Proficient Microsoft Office skills<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/p><\/li><li><p>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><\/ul><p><\/p><p><b>Location:<\/b><span> <\/span>ROU Bucharest<\/p><p><\/p><p><b>Language Requirements:<\/b><span> <\/span>English (Required)<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li><p>Full-time contract<\/p><\/li><li><p>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/p><\/li><li><p>Medical Subscription<\/p><\/li><li><p>Bring-a-friend (referral) bonus opportunities<\/p><\/li><li><p>Full paid training on the company and the project you&#39;ll be working on<\/p><\/li><li><p>Career development programs, specialized courses, and language classes<\/p><\/li><\/ul><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At<span> <\/span><b>Concentrix<\/b>, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><h2><span><span><b>Disclaimer\u00a0\u00a0<\/b><\/span><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1720962\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T22:09:58.911+08:00\",\"created_at\":\"2026-04-10T00:17:01.446+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369076\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Junior-HR-Business-Partner_R1720962-1\/apply\",\"job_requisition_id\":\"R1720962\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"simonacristina.gavrila@concentrix.com\"},\"first_name\":\"Simona-Cristina Gavrila (102547564)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1720962\",\"wid\":\"f11da311a85a1023a374f27e9cc70000\",\"descriptor\":\"Junior HR Business Partner\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1163\",\"campaign_id\":\"16771\",\"campaign_title\":\"Manager I, Talent Acquisition R1719190\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, Talent Aquisition\",\"street\":\"NIC Managua - Rotonda Universitaria 200 mts al Oeste - Centro Comercial Plaza Natura 2do piso.\",\"address\":\"NIC Managua - Rotonda Universitaria 200 mts al Oeste - Centro Comercial Plaza Natura 2do piso.\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"13048\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Manager I, Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><span>Essential Functions\/Core Responsibilities\u00a0 <\/span><\/h2><p><\/p><ul><li><span>Responsible for leadership, development, implementation and administration of recruitment programs and drive execution of an effective short-term recruiting strategy<\/span><\/li><li><span>Lead a team responsible for execution of hiring and sourcing talent.\u00a0 Direct activities to assist with development of innovative, creative, and proactive recruitment strategies.\u00a0 Coaches team in collaborating with cross-organizational stakeholders to ensure quality of candidates and to meet the needs of Business<\/span><\/li><li><span>Evaluate external labor market conditions, analyze hiring trends, turnover rates, and candidate feedback to recommend changes, improvements, solutions for the organization&#39;s recruitment strategies in order to adapt activities against changing market conditions and meet expectations of the Business<\/span><\/li><li><span>Responsible for analyzing data to identify gaps and trends.\u00a0 Contribute to development of recruiting metrics and analytics to help guide decision making, measure team productivity, and program ROI<\/span><\/li><li><span>Assist in developing strategy to leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly attract and source qualified candidates. Supports strategies to enhance the company\u2019s diversity recruitment strategy through relationship building.<\/span><\/li><li><span>Partner with HR and Compensation to share market trend knowledge and develop cross-functional strategy to attract and retain talent through competitive compensation packages and offers<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role <\/span><\/li><li><span>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><span>Candidate Profile\u00a0 <\/span><\/h2><ul><li><span>Bachelor&#39;s Degree in related field 7&#43; years of experience (with at least 2 years of progressive management experience) relevant experience preferred<\/span><\/li><li><span>Excellent communication skills, both written and verbal.\u00a0 Ability to effectively present information to internal and external associates.<\/span><\/li><li><span>Advanced Microsoft Office skills<\/span><\/li><li><span>Demonstrated ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment<\/span><\/li><li><span>Ability to interpret and analyze recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/span><\/li><li><span>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/span><\/li><li><span>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/span><\/li><li><span>Solid understanding of the organization&#39;s business operations and industry.\u00a0 Demonstrated business acumen<\/span><\/li><li><span>Demonstrated talent with critical thinking; ability to comprehend, analyze, and interpret.<\/span><\/li><li><span>Excellent attention to detail<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><span>Career Level Description\u00a0 <\/span><\/h2><p><span>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1719190\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"2300\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-14T00:04:33.005+08:00\",\"created_at\":\"2026-04-10T00:16:06.256+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Rotonda-Universitaria-200-mts-al-Oeste---Centro-Comercial-Plaza-Natura-2do-piso\/Manager-I--Talent-Aquisition_R1719190\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"13048\",\"primary_location\":{\"id\":\"NI-MAN-PLAZA-01\",\"wid\":\"d336840d2e5c101d479687c470040000\",\"descriptor\":\"NIC Managua - Rotonda Universitaria 200 mts al Oeste - Centro Comercial Plaza Natura 2do piso.\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paola.zamora@concentrix.com\"},\"first_name\":\"Zamora Chinchilla, Paola\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0939\",\"descriptor\":\"Manager I, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368352\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Rotonda-Universitaria-200-mts-al-Oeste---Centro-Comercial-Plaza-Natura-2do-piso\/Manager-I--Talent-Aquisition_R1719190\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Rotonda-Universitaria-200-mts-al-Oeste---Centro-Comercial-Plaza-Natura-2do-piso\/Manager-I--Talent-Aquisition_R1719190\/apply\",\"job_requisition_id\":\"R1719190\"}],\"organizations\":[{\"wid\":\"62198c384b0001c044cebda8e7136557\",\"descriptor\":\"COGS (REGION) Recruitment Language University\",\"reference_id\":\"REGIONREC-CNXU\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.calderon@concentrix.com\"},\"first_name\":\"Michael Calderon Jimenez (732745)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1719190\",\"wid\":\"baecbe4545cb10232c36f6c41cf60000\",\"descriptor\":\"Manager I, Talent Aquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1164\",\"campaign_id\":\"16770\",\"campaign_title\":\"Associate, Customer Success R1714820\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Success - Bilingual\",\"street\":\"NIC Managua - Kakau\",\"address\":\"NIC Managua - Kakau\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<p><\/p><p>Key qualifications:<\/p><ul><li>Prior experience working in a customer service<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Process orientation and ability to follow call scripts<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Key responsibilities:<\/p><ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1714820\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"733.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:17:11.486+08:00\",\"created_at\":\"2026-04-10T00:16:05.711+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Kakau\/Associate--Customer-Success---Bilingual_R1714820\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-MAN-KAKAU-00\",\"wid\":\"740544c0a47f01213a00a1901f11a568\",\"descriptor\":\"NIC Managua - Kakau\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"tatiana.castrillon@concentrix.com\"},\"first_name\":\"Castrillon Laverde, Tatiana\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3230\",\"descriptor\":\"Associate, Customer Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367997\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Kakau\/Associate--Customer-Success---Bilingual_R1714820\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Kakau\/Associate--Customer-Success---Bilingual_R1714820\/apply\",\"job_requisition_id\":\"R1714820\"}],\"organizations\":[{\"wid\":\"0d73c45886c7101fc8e50c416ae60000\",\"descriptor\":\"11126 - Microsoft - 980002437\",\"reference_id\":\"980002437\",\"custom_reference_id\":\"980002437\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"},{\"wid\":\"15a951e77f56101fc9686d40290b0000\",\"descriptor\":\"W0ZKGK Microsoft Csam Assist Latam\",\"reference_id\":\"W0ZKGK\",\"custom_reference_id\":\"W0ZKGK\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carlos.huete@concentrix.com\"},\"first_name\":\"Carlos Huete Araica (737107)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714820\",\"wid\":\"108db28fd8dc10231fff1e19e99f0000\",\"descriptor\":\"Associate, Customer Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1165\",\"campaign_id\":\"16756\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1720270\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Widows365\/EndPoint (H\/F)\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Widows365\/EndPoint<\/b> is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s endpoint solutions, Windows 365, Azure Virtual Desktop (AVD), Intune, MCEM<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/p><\/li><li><p>Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal.\u00a0<\/p><\/li><li><p>Explore growth opportunities:\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.\u00a0<\/p><\/li><li><p>Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.\u00a0<\/p><\/li><li><p>Embrace a growth mindset:\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.<span>\u202f<\/span><\/p><\/li><li><p>Learn-it-all:\u00a0Demonstrate\u00a0a self-learner mindset through continuous, self-directed learning in areas such as\u00a0endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and\u00a0maintain\u00a0technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<span>\u202f<\/span>\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience.<\/p><\/li><li><p>10&#43; years experience working in a customer-facing role (e.g., internal and\/or external) relevant to this role.<\/p><\/li><li><p>Technical\u00a0certifications\u00a0in\u00a0relevant technologies or disciplines\u00a0(e.g.,\u00a0Azure\u00a0Architecture and Administration,\u00a0Microsoft 365\u00a0Endpoint\u00a0Administration,\u00a0Virtualization Technologies, etc.)\u00a0<\/p><\/li><li><p>Deep technical expertise in Windows 365, Azure Virtual Desktop, Microsoft Intune, MECM, and Migration from MECM to Intune running at Enterprise-scale.\u00a0<\/p><\/li><li><p>Solid hands-on experience leading technical projects relevant to this role.\u00a0<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1720270\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"9.24\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-15T16:08:45.904+08:00\",\"created_at\":\"2026-04-10T00:15:59.215+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint--H-F-_R1720270-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368535\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint--H-F-_R1720270-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint--H-F-_R1720270-1\/apply\",\"job_requisition_id\":\"R1720270\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1720270\",\"wid\":\"0b9a4a8b268610234f6f2086577a0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Widows365\/EndPoint (H\/F)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1166\",\"campaign_id\":\"16752\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1720347\",\"campaign_type\":\"job_application\",\"job_title\":\"Web Developer  Sr - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Hands-on coding experience (years):<\/b> React.js: TypeScript: JavaScript: CSS frameworks (Tailwind, Material UI, SASS): Redux: Express.js: Node.js: Database integrations (MySQL, PostgreSQL, MongoDB, SQL Server): MS Azure Cloud<\/p><p><\/p><p><b>Responsabilities:<\/b><\/p><p><br \/>\u2022\u00a0\u00a0 \u00a0Strong Web development experience of creating and maintaining multiple pages.<br \/>\u2022\u00a0\u00a0 \u00a0Design, develop, and maintain high-quality applications.<br \/>\u2022\u00a0\u00a0 \u00a0Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with cross-functional teams to analyze requirements and define technical solutions.<br \/>\u2022\u00a0\u00a0 \u00a0Write clean, efficient, and well-documented code.<br \/>\u2022\u00a0\u00a0 \u00a0Troubleshoot, debug, and upgrade existing applications.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure performance, quality, and responsiveness of applications.<br \/>\u2022\u00a0\u00a0 \u00a0Conduct code reviews to ensure code quality and adherence to best practices.<br \/>\u2022\u00a0\u00a0 \u00a0Stay up-to-date with the latest industry trends and technologies to drive innovation.<\/p><p><br \/>\u00a0<\/p><p><b>Requirements:<\/b><\/p><ul><li><p>Excellent communication Skills is a must<\/p><\/li><li><p>8-15 years of overall development experience<\/p><\/li><li><p>Recent 6&#43; years in React based projects<\/p><\/li><li><p>4&#43; years in Typescript (a coding assessment will be required).<\/p><\/li><li><p>3&#43; years&#39; experience with Node.js and Express<\/p><\/li><li><p>2&#43; years with Microsoft Azure<\/p><\/li><li><p>Demonstrated experience in architecting event-based systems or microservices from the ground up.<\/p><\/li><li><p>Proficiency in using tools such as DataDog, Splunk, App Insights, New Relic, etc.<\/p><\/li><li><p>Proven experience with CI\/CD (Continuous Integration\/Continuous Deployment).<\/p><\/li><li><p>Track record in developing unit testing frameworks.<\/p><\/li><li><p>Competency in Application Security and Networking.<\/p><\/li><li><p>Familiarity with Azure Cloud Functions<\/p><\/li><li><p>Must have experience working in Agile teams<\/p><\/li><li><p><b>Experience working with globally distributed teams: <\/b> <b>What are their day to day activities as a Sr. Frontend Engineer<\/b><\/p><\/li><li><p><b>Excellent English Communication Skills<\/b><\/p><\/li><li><p><b>Experience with multi-page web development projects: Creating release plans and Providing technical solutions or POCs.<\/b><\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1720347\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74163.7\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-14T00:04:32.591+08:00\",\"created_at\":\"2026-04-10T00:15:58.121+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Web-Developer--Sr---Bilingual_R1720347\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Web-Developer--Sr---Bilingual_R1720347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Web-Developer--Sr---Bilingual_R1720347\/apply\",\"job_requisition_id\":\"R1720347\"}],\"organizations\":[{\"wid\":\"aafd255b0bea1016f74606a54c280000\",\"descriptor\":\"23484 - Einstein Noah Restaurant Group Inc - 980004982\",\"reference_id\":\"980004982\",\"custom_reference_id\":\"980004982\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"aafd255b0bea1016f7bc947fc6000000\",\"descriptor\":\"W0ZVHF Einstein Noah Restaurant: Bage\",\"reference_id\":\"W0ZVHF\",\"custom_reference_id\":\"W0ZVHF\",\"company_reference_id\":null},{\"wid\":\"6f48895069b710088c18d164754d0000\",\"descriptor\":\"COGS (CORP) CATALYST-DIGITAL ENGINEERING\",\"reference_id\":\"CATDIGITAL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nilava.ganguly@concentrix.com\"},\"first_name\":\"Nilava Ganguly (103508422)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720347\",\"wid\":\"7254ac25f79910239a1fdf9dbb320000\",\"descriptor\":\"Web Developer  Sr - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1167\",\"campaign_id\":\"16751\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1719407\",\"campaign_type\":\"job_application\",\"job_title\":\".NET Developer\u2013 React Experience Required\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>We Are Looking For:<\/b><\/p><p><\/p><p>A skilled <b>.NET Full Stack Developer<\/b> with strong backend experience in <b>C# and .NET Core<\/b> and solid frontend expertise using <b>React<\/b> to build scalable, high-quality web applications.<\/p><div><\/div><p><b>Responsibilities<\/b><\/p><ul><li>Develop and maintain applications using <b>C# and .NET Core (2.1&#43;)<\/b><\/li><li>Build RESTful APIs with <b>ASP.NET MVC \/ ASP.NET Core<\/b><\/li><li>Develop frontend components using <b>React and JavaScript (ES6&#43;)<\/b><\/li><li>Work with <b>SQL Server<\/b> and implement data access using <b>Entity Framework or similar ORM<\/b><\/li><li>Collaborate in Agile teams and contribute to CI\/CD processes<\/li><li>Ensure performance, scalability, and code quality<\/li><\/ul><div><\/div><p><b>Qualifications<\/b><\/p><ul><li>Strong experience with <b>C#, .NET Core, ASP.NET MVC<\/b><\/li><li>Solid experience with <b>React and modern JavaScript (ES6&#43;)<\/b><\/li><li>Experience with <b>SQL Server<\/b><\/li><li>Proficiency with <b>Git<\/b><\/li><li>Knowledge of <b>HTML5 and CSS<\/b><\/li><li>TypeScript (preferred)<\/li><li>Experience with <b>Docker, Kubernetes, or OpenShift<\/b> (nice to have)<\/li><li>Bachelor\u2019s degree in Computer Science, Engineering, or related field<\/li><li>Strong communication and teamwork skills<\/li><\/ul><p><\/p><p><\/p><p><\/p><ul><\/ul>\",\"ats_external_id\":\"R1719407\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"70830.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:16:58.320+08:00\",\"created_at\":\"2026-04-10T00:15:57.867+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-NET-Developer_R1719407\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367426\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-NET-Developer_R1719407\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-NET-Developer_R1719407\/apply\",\"job_requisition_id\":\"R1719407\"}],\"organizations\":[{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"9d90bb5220f6101a5d12a3d4f6830000\",\"descriptor\":\"COGS (CORP) CAT Cloud Operations COE\",\"reference_id\":\"CATCLOUDOPSDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1719407\",\"wid\":\"64e915f9b14b1021e938345a8fe00000\",\"descriptor\":\".NET Developer\u2013 React Experience Required\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Experience and behavioural skills as well like<br \/>Candidate should be able to take ownership and responsibility<br \/>Should be able to work independently with minimum supervision<br \/>Keen to learn new technologies and skills<br \/>Candidate must be able to articulate in a real-world example, how they resolve real world problems.<br \/>Should be able to mentor and guild junior developers<br \/>Minimum 5 years of experience \u00a0<br \/>5 years professional experience writing full-stack REST-based applications<br \/>Minimum 3 years&#39; experience with relational databases<br \/>Minimum 3 years&#39; experience developing single page apps using React<br \/>Minimum 3 years&#39; experience with popular UI frameworks implementing custom components and features<br \/>They should be expert level in at least one technology area.<\/p><p><\/p><p><\/p><p><span><span><b>Requirements<\/b><\/span><\/span><\/p><ul><li><span><span>C# and .NET Core 2.1 &amp; Above<\/span><\/span><\/li><li><span><span>ASP .NET MVC<\/span><\/span><\/li><li><span><span>ORM framework experience, Entity Framework or similar<\/span><\/span><\/li><li><span><span>SQL Server<\/span><\/span><\/li><li><span><span>JavaScript ES6 or later, Nodejs<\/span><\/span><\/li><li><span><span>React<\/span><\/span><\/li><li><span><span>Git<\/span><\/span><\/li><li><span><span>HTML 5 ,CSS<\/span><\/span><\/li><\/ul><p><span><span><b>Preferred Competencies<\/b><\/span><\/span><\/p><ul><li><span><span>Typescript or excellent grasp of OOP and how it is applied in JavaScript<\/span><\/span><\/li><li><span><span>Solid understanding of using Git, and continuous integration tools<\/span><\/span><\/li><li><span><span>Understanding of Kubernetes, Docker , OpenShift<\/span><\/span><\/li><\/ul><p><span><span><b>Preferred Education and Other Skill Sets<\/b><\/span><\/span><\/p><ul><li><span><span>Bachelor&#39;s Degree in Computer Science or Engineering<\/span><\/span><\/li><li><span><span>Knowledge of standard SDLC processes<\/span><\/span><\/li><li><span><span>Design Thinking, Lean, and\/or Agile experience<\/span><\/span><\/li><li><span><span>Teamwork as second nature: strong communication, collaboration, interpersonal, and organizational skills<\/span><\/span><\/li><li><span><span>Positive attitude and highly accountable<\/span><\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1168\",\"campaign_id\":\"16749\",\"campaign_title\":\"Sr. Program Manager (TCF) R1720685\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Program Manager (TPM)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled Technical Program Manager (TPM) to lead and manage our cutting-edge projects involving APIs and AWS. The ideal candidate will have a strong technical background, exceptional organizational skills, and a proven track record in managing complex technical projects.<\/p><p><\/p><p><b>Program Management<\/b><\/p><ul><li><p>Lead multiple API-driven projects ensuring alignment with business goals.<\/p><\/li><li><p>Develop detailed project plans, manage resources, and oversee execution from conception to delivery.<\/p><\/li><li><p>Collaborate with cross-functional teams to define, design, and ship new features.<\/p><\/li><\/ul><p><b>Stakeholder Engagement<\/b><\/p><ul><li><p>Serve as the primary point of contact for project stakeholders.<\/p><\/li><li><p>Communicate project updates, risks, and decisions to stakeholders at all levels.<\/p><\/li><li><p>Facilitate meetings, presentations, and discussions to ensure project alignment.<\/p><\/li><\/ul><p><b>Technical Expertise<\/b><\/p><ul><li><p>Work closely with engineering teams to ensure seamless integration of APIs.<\/p><\/li><li><p>Oversee AWS infrastructure projects, ensuring optimal performance and cost-efficiency.<\/p><\/li><li><p>Troubleshoot API and AWS-related technical issues and provide strategic solutions.<\/p><\/li><\/ul><p><b>Risk Management<\/b><\/p><ul><li><p>Identify project risks and develop mitigation strategies.<\/p><\/li><li><p>Monitor project progress and proactively address potential delays or issues.<\/p><\/li><\/ul><p><b>Continuous Improvement<\/b><\/p><ul><li><p>Implement best practices and tools for project management and process improvement.<\/p><\/li><li><p>Mentor and guide junior team members, fostering a culture of learning and growth.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s degree in Computer Science, Engineering, or a related field.<\/p><\/li><li><p>5&#43; years of experience in Technical Program Management, particularly with API projects.<\/p><\/li><li><p>Extensive experience with AWS services and cloud architecture.<\/p><\/li><li><p>Strong understanding of software development lifecycle (SDLC) and agile methodologies.<\/p><\/li><li><p>Excellent communication, leadership, and problem-solving skills.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1720685\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"70000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-11T00:08:12.041+08:00\",\"created_at\":\"2026-04-10T00:15:57.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Program-Manager--TPM-_R1720685\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0357\",\"descriptor\":\"Sr. Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367863\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Program-Manager--TPM-_R1720685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Program-Manager--TPM-_R1720685\/apply\",\"job_requisition_id\":\"R1720685\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"818f80345543104d4de5bd4c45f40000\",\"descriptor\":\"W0ZTAP T-Mobile: Promotions Live\",\"reference_id\":\"W0ZTAP\",\"custom_reference_id\":\"W0ZTAP\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"48a99ea75047104d4d4ad2b656490000\",\"descriptor\":\"13711 - T_Mobile - 980000694\",\"reference_id\":\"980000694\",\"custom_reference_id\":\"980000694\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"demian.ascenciolimon@concentrix.com\"},\"first_name\":\"Demian Ascencio Limon (102010300)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720685\",\"wid\":\"0b9a4a8b2686102399ac81e30bcc0000\",\"descriptor\":\"Technical Program Manager (TPM)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Master&#39;s degree in a relevant field.<\/li><li>Certifications in AWS (e.g., AWS Certified Solutions Architect) or Project Management (e.g., PMP, Scrum Master).<\/li><li>Experience with DevOps practices and tools.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1169\",\"campaign_id\":\"16745\",\"campaign_title\":\"Software Business Analyst I (TCF) R1719898\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Business Analyst - Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Responsabilities:<\/b><\/p><ul><li><p>Collaborate with the Product Management team to understand the high level requirements and produce detailed software requirements.<\/p><\/li><li><p>Decompose the requirements into granular user stories and define those stories.<\/p><\/li><li><p>Collaborate with technical leads &amp; explore existing systems proactively to understand and gain a deeper understanding of the existing application(s).<\/p><\/li><li><p>Perform product planning, release planning, define requirements in iterative approach using Agile methodologies, working closely with Project Manager and Scrum Master.<\/p><\/li><li><p>Able to perform duties with minimal supervision.<\/p><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li><p><span>Must have 8&#43; plus years of experience in Software application\/development projects as a technical<\/span>\u00a0business analyst.<\/p><\/li><li><p>Must have experience in ecommerce domain, product listing, catalog, online shopping cart experience, payment integrations.<\/p><\/li><li><p>Experience creating and defining requirements for system integrations between applications, writing integration specifications, and data mapping activities.<\/p><\/li><li><p>Having experience with Point-of-sale integrations in ecommerce would be an advantage.<\/p><\/li><li><p>Must have experience working with dev teams building Web and Native Mobile applications.<\/p><\/li><li><p>Must have experience working with UX designers.<\/p><\/li><li><p>Mave have experience working in Agile methodologies, conducting product planning, sprint grooming ceremonies.<\/p><\/li><li><p>Must have experience with Azure devops, Jira or similar applications for product backlog management, and software release planning.<\/p><\/li><li><p><b>Excellent English Communication Skills<\/b><\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1719898\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"47498.1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-16T00:06:15.225+08:00\",\"created_at\":\"2026-04-10T00:15:55.583+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Technical-Business-Analyst---Bilingual_R1719898\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367909\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Technical-Business-Analyst---Bilingual_R1719898\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Technical-Business-Analyst---Bilingual_R1719898\/apply\",\"job_requisition_id\":\"R1719898\"}],\"organizations\":[{\"wid\":\"aafd255b0bea1016f74606a54c280000\",\"descriptor\":\"23484 - Einstein Noah Restaurant Group Inc - 980004982\",\"reference_id\":\"980004982\",\"custom_reference_id\":\"980004982\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"aafd255b0bea1016f7bc947fc6000000\",\"descriptor\":\"W0ZVHF Einstein Noah Restaurant: Bage\",\"reference_id\":\"W0ZVHF\",\"custom_reference_id\":\"W0ZVHF\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nilava.ganguly@concentrix.com\"},\"first_name\":\"Nilava Ganguly (103508422)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1719898\",\"wid\":\"0a6bcbac870110239a36f01d69bb0000\",\"descriptor\":\"Technical Business Analyst - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1170\",\"campaign_id\":\"16735\",\"campaign_title\":\"Manager, Business Intelligence &amp; Insights (TCF) R1719232\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, Business Intelligence & Insights\",\"street\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Business Intelligence & Insights Manager is responsible for driving data-led decision-making across the organization. This role oversees the design and delivery of analytics, dashboards, and business insights to support strategic and operational goals. The manager will lead and develop a team of analysts to ensure accurate reporting, actionable insights, and continuous improvement in business performance.\",\"long_description\":\"<p>\u2022<br \/>Develop and execute the BI &amp; Insights strategy in alignment with business objectives.<br \/>\u2022<br \/>Partner with business leaders to understand priorities, identify opportunities, and translate them into data-driven solutions.<br \/>\u2022<br \/>Lead, coach, and develop a team of BI Analysts and set clear goals, performance metrics, and development plans for team members.<br \/>\u2022<br \/>Design and maintain KPI frameworks, dashboards, and scorecards to track business performance. Utilize advanced analytics to identify trends, opportunities, and risks.<br \/>\u2022<br \/>Collaborate with cross-functional teams such as Finance, Sales, Marketing, Operations, and Product to understand analytical needs. Present key findings and actionable recommendations to senior management.<br \/>\u2022<br \/>Act as the bridge between technical data teams and non-technical business stakeholders.<br \/>\u2022<br \/>Oversee the implementation and optimization of BI tools such as Power BI, Tableau, Looker, DOMO, Power BI. Stay updated on emerging analytics technologies and methodologies.<\/p>\",\"ats_external_id\":\"R1719232\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:16:53.783+08:00\",\"created_at\":\"2026-04-10T00:15:49.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Manager--Business-Intelligence---Insights_R1719232\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1102\",\"descriptor\":\"Manager, Business Intelligence & Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Manager--Business-Intelligence---Insights_R1719232\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Manager--Business-Intelligence---Insights_R1719232\/apply\",\"job_requisition_id\":\"R1719232\"}],\"organizations\":[{\"wid\":\"50afd406b06e1015728848113e790000\",\"descriptor\":\"W0ZV72 Seargn_Cso\",\"reference_id\":\"W0ZV72\",\"custom_reference_id\":\"W0ZV72\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156fd50aec1def0000\",\"descriptor\":\"23143 - Opexother - SEARGNCSO\",\"reference_id\":\"SEARGNCSO\",\"custom_reference_id\":\"SEARGNCSO\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165cb50fe9a6820000\",\"descriptor\":\"(REGION) Business Operations & Insights Indir\",\"reference_id\":\"RGBUSINESSOPER\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammadshuaib.mir@concentrix.com\"},\"first_name\":\"Mohammad Shuaib Mir (102881409)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1719232\",\"wid\":\"71e4607c1d321021bc55d2d3c1780000\",\"descriptor\":\"Manager, Business Intelligence & Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022<br \/>Bachelor\u2019s degree in Business, Data Science, Statistics, Computer Science, or a related field; a Master\u2019s degree is an advantage.<br \/>\u2022<br \/>7\u201310 years of experience in Business Intelligence, Analytics, or Data Insights roles, with at least 2\u20133 years in a managerial capacity.<br \/>\u2022<br \/>Proven experience leading a team of analysts or BI professionals.<br \/>\u2022<br \/>Strong business acumen with the ability to link data insights to strategic and operational decisions.<br \/>\u2022<br \/>Exposure in Sales insights is a must.<br \/>\u2022<br \/>Expertise in BI tools (e.g., Power BI, Tableau, Qlik), SQL, and data visualization best practices.<\/p><p>\u2022<br \/>Excellent communication and stakeholder management skills.<br \/>\u2022<br \/>Ability to balance hands-on analytical work with people leadership and strategic thinking.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1171\",\"campaign_id\":\"16728\",\"campaign_title\":\"Sr. Specialist, Sales Support R1719224\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Sales Support\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sr. Specialist, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks. This position assists in managing processes related to order processing, quotation generation, and record keeping while leveraging advanced knowledge of products and services to address complex inquiries and ensure high-quality service. Additionally, he\/she\/they will serve as a trusted advisor and subject matter expert, mentoring junior staff and collaborating with clients to navigate operational complexities.\",\"long_description\":\"<ul><li>Prepare quotes for contract renewals and RFP\/RFI responses to ensure timely and accurate submissions<\/li><li>Maintain documentation of quotes with precise pricing and configurations to uphold data integrity<\/li><li>Address external and internal queries in a professional, client-oriented manner to enhance customer satisfaction<\/li><li>Perform bookings and booking reconciliation to ensure accurate order processing<\/li><li>Conduct quality assurance self-checks and peer-checks to improve processes and compliance<\/li><li>Serve as a subject matter expert, developing and amending process documents to refine workflows<\/li><li>Proactively identify and communicate operational risks to mitigate issues before they escalate<\/li><li>Assist the Frontline Manager in queue management and team target oversight to drive performance<\/li><\/ul>\",\"ats_external_id\":\"R1719224\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"5750\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:16:51.358+08:00\",\"created_at\":\"2026-04-10T00:15:47.610+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjcyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support_R1719224\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3242\",\"descriptor\":\"Sr. Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367322\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support_R1719224\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support_R1719224\/apply\",\"job_requisition_id\":\"R1719224\"}],\"organizations\":[{\"wid\":\"8e12d0158659100c3a73bdca8dd20000\",\"descriptor\":\"W0ZKTZ Microsoft Enterprise Services\",\"reference_id\":\"W0ZKTZ\",\"custom_reference_id\":\"W0ZKTZ\",\"company_reference_id\":null},{\"wid\":\"8098023eb29c1003f16bd795d7620000\",\"descriptor\":\"COGS (CORP) 161 Operations Services Direct\",\"reference_id\":\"SREVOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b7e22de0983e100c3a1adce4bae40000\",\"descriptor\":\"11418 - Microsoft - 980002893\",\"reference_id\":\"980002893\",\"custom_reference_id\":\"980002893\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nurzaida.bintiidrus@concentrix.com\"},\"first_name\":\"Nurzaida Binti Idrus (007860)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719224\",\"wid\":\"5f1e9a8b2f021021d1e1b4ad2f920000\",\"descriptor\":\"Sr. Specialist, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 3 - 5 Years of Experience preferred.<\/li><li>Proficient in Japanese language.<\/li><li>Strong presentation skills<\/li><li>Able to develop relationships and communicate with higher level technical staff, with proven success<\/li><li>Demonstrated advanced problem solving and analytical skills<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated successful ability to prioritize and multi-task in a time-sensitive environment, leveraging high level of independent judgement<\/li><li>Excellent knowledge of Microsoft Office programs<\/li><li>Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1172\",\"campaign_id\":\"16727\",\"campaign_title\":\"Specialist, Sales Support R1718475\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<p>\u00b7 Prepare and validate Revenue Recognition data for client sign-off; follow up with internal Operations teams to ensure accurate categorization.<\/p><p>\u00b7 Monitor Revenue \u2013 (Actuals &amp; Scheduled Billings), Quoting tool status, and pipeline to identify revenue gaps or duplications, support Sales Management with clean forecasting outlooks.<\/p><p>\u00b7 Conduct weekly and daily pipeline hygiene checks; flag issues like missing close plans or overdue opportunities and follow up with sellers.<\/p><p>\u00b7 Investigate and reconcile billing\/invoicing issues, including MS Sales decrements, disputes, and credits; collaborate with internal Ops and Finance teams to ensure accurate landing and reconciliation of issues.<\/p><p>\u00b7 Support forecasting processes by joining or leading closing calls, tracking deal progression, and preparing forecast files.<\/p><p>\u00b7 Manage Support Help tickets related to pricing, tool issues, Quote tool updates, and billing escalations.<\/p><p>\u00b7 Proactively monitor deal progress and collaborate with Quoting team and management to resolve issues in the prep or completion of deals.<\/p><p>\u00b7 Generate and distribute reports on hygiene exceptions and billing readiness; ensure timely seller action in CRM.<\/p><p>\u00b7 Lead or support SOS RoB reviews, providing updates, highlighting risks, and escalating blockers as needed.<\/p><p>\u00b7 Facilitate Left-To-Go (LTG) activities during month-end and quarter-end to ensure deals are ready for closure.<\/p><p>\u00b7 Ad-hoc support \u2013 provide ad-hoc analysis, reporting, and operational support to stakeholders as required.<\/p><p><\/p>\",\"ats_external_id\":\"R1718475\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T12:12:46.713+08:00\",\"created_at\":\"2026-04-10T00:15:47.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1718475\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nurliyanaizzati.abdrahman@concentrix.com\"},\"first_name\":\"Abd Rahman, Nurliyana Izzati\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020523\",\"wid\":\"78893d07c56a10053c5623868bc80000\",\"descriptor\":\"Nurliyana Izzati Abd Rahman (020523)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367178\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1718475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1718475\/apply\",\"job_requisition_id\":\"R1718475\"}],\"organizations\":[{\"wid\":\"8e12d0158659100c3a73bdca8dd20000\",\"descriptor\":\"W0ZKTZ Microsoft Enterprise Services\",\"reference_id\":\"W0ZKTZ\",\"custom_reference_id\":\"W0ZKTZ\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b7e22de0983e100c3a1adce4bae40000\",\"descriptor\":\"11418 - Microsoft - 980002893\",\"reference_id\":\"980002893\",\"custom_reference_id\":\"980002893\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fuiching.chua@concentrix.com\"},\"first_name\":\"Fui Ching Chua (102988160)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718475\",\"wid\":\"5f1e9a8b2f021021bc1f97496fe90000\",\"descriptor\":\"Specialist, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1173\",\"campaign_id\":\"16724\",\"campaign_title\":\"Sr. Manager, B2B Sales R1718875\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Level 5, Platinum Sentral\",\"address\":\"MYS Kuala Lumpur - Level 5, Platinum Sentral\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1718875\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"14460\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:16:50.529+08:00\",\"created_at\":\"2026-04-10T00:15:46.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjcyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Level-5-Platinum-Sentral\/Sr-Manager--B2B-Sales_R1718875\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUA-CLIEN-04\",\"wid\":\"f292f1d03e741023462aee7d442f0000\",\"descriptor\":\"MYS Kuala Lumpur - Level 5, Platinum Sentral\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367088\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Level-5-Platinum-Sentral\/Sr-Manager--B2B-Sales_R1718875\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Level-5-Platinum-Sentral\/Sr-Manager--B2B-Sales_R1718875\/apply\",\"job_requisition_id\":\"R1718875\"}],\"organizations\":[{\"wid\":\"3e42b94f382f101ee8874f36f5ae0000\",\"descriptor\":\"14046 - Google - WHSBTAPAC60\",\"reference_id\":\"WHSBTAPAC60\",\"custom_reference_id\":\"WHSBTAPAC60\",\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef6bac43c95fe0000\",\"descriptor\":\"W0ZOGU P_Google Malaysia Dmg\",\"reference_id\":\"W0ZOGU\",\"custom_reference_id\":\"W0ZOGU\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"max.mun@concentrix.com\"},\"first_name\":\"Max Mun (015201)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718875\",\"wid\":\"64e915f9b14b1021c3334a24765e0000\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1174\",\"campaign_id\":\"16692\",\"campaign_title\":\"Software Engineer II (TCF) R1719826\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Backend Developer\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>ROLE<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>: Sr Java developer<br \/>DESIGNATION<span>\u00a0\u00a0\u00a0 <\/span>: Java Backend developer<br \/>LOCATION<span>\u00a0\u00a0\u00a0 <\/span>: Hyd\/Bangalore<br \/>YEARS OF EXPERIENCE: 5-6 Years<br \/>QUALIFICATIONS<span>\u00a0\u00a0\u00a0 <\/span>: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Senior Java Developer with strong expertise in Java 17&#43;, Spring Boot 3.x, and Spring Framework 6.x, along with hands-on experience in JMS-based messaging and Service-Oriented Architecture (SOA). The candidate should be capable of designing scalable, loosely coupled systems and leveraging AI-assisted development tools such as GitHub Copilot to enhance productivity and code quality.<br \/><br \/>Key Responsibilities<br \/><br \/>Design and develop enterprise-grade applications using Java 17&#43;<br \/><br \/>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring 6.x<br \/><br \/>Implement asynchronous communication using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<br \/><br \/>Design and enhance SOA and microservices-based architectures<br \/><br \/>Own complex modules and drive them end-to-end<br \/><br \/>Ensure high code quality through code reviews, static analysis, and testing<br \/><br \/>Use Maven for build and dependency management<br \/><br \/>Actively leverage AI tools (GitHub Copilot, etc.) for development and refactoring<br \/><br \/>Mentor junior developers and provide technical guidance<br \/><br \/>Collaborate with cross-functional teams (QA, DevOps, Product, Architecture)<br \/><br \/>Required Skills &amp; Qualifications<br \/><br \/>6&#43; years of hands-on experience with Java (Java 17&#43;)<br \/><br \/>Strong experience with Spring Boot 3.x and Spring Framework 6.x<br \/><br \/>Hands-on experience with JMS messaging and asynchronous processing<br \/><br \/>Strong understanding of Service-Oriented Architecture (SOA) principles<br \/><br \/>Experience designing and consuming SOAP and REST-based services<br \/><br \/>Proficiency with Maven<br \/><br \/>Experience with code quality tools (SonarQube, PMD, Checkstyle, etc.)<br \/><br \/>Practical experience using AI-assisted developer tools (e.g., GitHub Copilot)<br \/><br \/>Solid understanding of design patterns, SOLID principles, and clean architecture<br \/><br \/>Nice to Have<br \/><br \/>Experience with event-driven architectures (Kafka, RabbitMQ)<br \/><br \/>Spring Security, OAuth2, JWT<br \/><br \/>CI\/CD pipelines and DevOps tooling<\/p><p><\/p>\",\"ats_external_id\":\"R1719826\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-15T16:08:44.064+08:00\",\"created_at\":\"2026-04-10T00:15:19.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjY5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Java-Backend-Developer_R1719826-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jeevaraj.jeevaraj@concentrix.com\"},\"first_name\":\"., Jeevaraj\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103524045\",\"wid\":\"2bd43e3f068d10184f423abddeef0000\",\"descriptor\":\"Jeevaraj . (103524045)\"},{\"id\":\"103267274\",\"wid\":\"03ebf0f8cfc910035ea211bfeeac0000\",\"descriptor\":\"Chitteti Rani (103267274)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368622\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Java-Backend-Developer_R1719826-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad-Raidurg-Village-B7-South-Tower-Serilingampally-Mandal-Divya-Sree-Orion\/Java-Backend-Developer_R1719826-1\/apply\",\"job_requisition_id\":\"R1719826\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"swami.talupula@concentrix.com\"},\"first_name\":\"Swami Talupula (102012271)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1719826\",\"wid\":\"4893d488be0c1021e4801615b54c0000\",\"descriptor\":\"Java Backend Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1175\",\"campaign_id\":\"16677\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1720019\",\"campaign_type\":\"job_application\",\"job_title\":\"SAP Datasphere\/SAC Consultant\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Concentrix Catalyst team leads the experience design and engineering at Concentrix, with a footprint of 22 global offices and 11 global delivery centres.\\n\\nSeeking an experienced SAP Datasphere & SAP Analytics Cloud (SAC) Consultant to drive data modernization initiatives. The role focuses on building scalable analytics solutions and migrating legacy SAP BW\/BPC landscapes using modern SAP Business Data Fabric (BDC) principles.\",\"long_description\":\"<ul><li><p><span>Design and implement data models, spaces, and semantic layers<br \/>Integrate SAP (BW\/4HANA, ECC, S\/4HANA) and non-SAP data sources<\/span><\/p><\/li><li><p><span>Build data flows, consumption models, and virtualized data as Enable BDC concepts: federation, semantic harmonization, and optimization<br \/>Lead BW\/BPC to Datasphere migration activities<\/span><\/p><p><span><u>SAP Analytics Cloud (SAC):<\/u><\/span><\/p><\/li><li><p><span>Develop dashboards, stories, and self-service reports<\/span><\/p><\/li><li><p><span>Migrate BEx queries, BW reports, and BPC planning to SAC<\/span><\/p><\/li><li><p><span>Implement live\/import models and SAC planning features<\/span><\/p><p><span><u>Migration &amp; Modernization:<\/u><\/span><\/p><\/li><li><p><span>Assess and map legacy BW models to Datasphere &amp; SAC<\/span><\/p><\/li><li><p><span>Simplify and refactor legacy logic using cloud capabilities<\/span><\/p><\/li><li><p><span>Ensure data quality, governance, and performance.<\/span> <span>Strong experience in BW\/BPC migration projects<\/span><\/p><\/li><li><p><span>Knowledge of SAP BTP &amp; Business Data Fabric architecture<\/span><\/p><\/li><li><p><span>Expertise in data modeling, ETL\/ELT, and cloud data platforms<\/span><\/p><\/li><li><p><span>Familiarity with HANA views and BEx query conversion<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1720019\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T00:16:18.960+08:00\",\"created_at\":\"2026-04-10T00:15:04.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjY3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Datasphere-SAC-Consultant_R1720019\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jyotisana.jyotisana@concentrix.com\"},\"first_name\":\"., Jyotisana\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101549561\",\"wid\":\"e766a30b39e801e62cdb9352102828e6\",\"descriptor\":\"Arbaz Hussain (101549561)\"},{\"id\":\"103176827\",\"wid\":\"7bb4f45cf25d10261aef1fd116b30000\",\"descriptor\":\"Jyotisana . (103176827)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367614\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Datasphere-SAC-Consultant_R1720019\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/SAP-Datasphere-SAC-Consultant_R1720019\/apply\",\"job_requisition_id\":\"R1720019\"}],\"organizations\":[{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"eaaa88bc87400117968b38f4ccd80000\",\"descriptor\":\"COGS (CORP) CATALYST - DIR\",\"reference_id\":\"CATALYSTDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"a8114e762f111021c41db70828070000\",\"descriptor\":\"UPRR: Train Operations\",\"reference_id\":\"UPRR: Train Operations_20250204_IND\",\"custom_reference_id\":\"UPRR: Train Operations_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amarnadhreddy.palavalli@concentrix.com\"},\"first_name\":\"Amarnadh Reddy Palavalli (102011841)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720019\",\"wid\":\"aadbe9c274aa10230880b46631a00000\",\"descriptor\":\"SAP Datasphere\/SAC Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><span><u>Nice to Have:<\/u><br \/>Experience with SAP BPC, SAC Planning<br \/>Basic skills in ABAP, SQL, or scripting<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1176\",\"campaign_id\":\"16676\",\"campaign_title\":\"Software Architect (TCF) R1720204\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Power Apps Architect\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We\u2019re Concentrix. A new breed of tech company \u2014 Human-centered. Tech-powered. Intelligence-fueled.\\nWe create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.\\nOur game-changers:\\n* Challenge Conventions\\n* Deliver outcomes unimagined\\n* Create experiences that go beyond WOW\\nIf this is you, we would love to discuss career opportunities with you.\\nIn our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nConcentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country\/region.\\n We\u2019re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.\",\"long_description\":\"<p><b>Required Qualifications<\/b><br \/>\u2022 Bachelor\u2019s or Master\u2019s degree in Computer Science, Information Systems, or related field.<br \/>\u2022 Min 12&#43; years experience in Software enterprise solutions Must have 6\u201310&#43; years of experience in application architecture and enterprise solution delivery.<br \/>\u2022 4&#43; years hands-on experience in Power Apps (Canvas, Model-Driven) and Power Automate.<br \/>\u2022 Proven expertise in Dataverse, Power Fx, ALM pipelines, and REST\/Azure integrations.<br \/>\u2022 Strong GitHub Copilot usage experience for Power Fx, JSON logic, and Power Platform code generation.<br \/>\u2022 Skilled in HTML, CSS, JavaScript\/TypeScript and responsive UI design.<br \/>\u2022 Understanding of data security, role-based access, and environment management.<br \/>________________________________________<br \/><b>Preferred Qualifications<\/b><br \/>\u2022 Microsoft Certified: Power Platform Solution Architect Expert (PL-600).<br \/>\u2022 Hands-on experience implementing GitHub Copilot governance frameworks and Copilot productivity dashboards.<br \/>\u2022 Familiarity with AI Builder, Copilot Studio, and Azure AI integrations.<br \/>\u2022 Experience leading Power Platform Centers of Excellence (CoE).<\/p>\",\"ats_external_id\":\"R1720204\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T20:07:30.998+08:00\",\"created_at\":\"2026-04-10T00:15:04.288+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjY3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Sr-Power-Apps-Architect_R1720204\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"IN-HYD-RAIDU-03\",\"wid\":\"8a88e957a11f010fb8c6297898970000\",\"descriptor\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"venkatamaheswara.mula@concentrix.com\"},\"first_name\":\"Mula, Venkata Maheswara\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101859084\",\"wid\":\"257f4718785c1012d79b966481f20000\",\"descriptor\":\"Neha Singh (101859084)\"},{\"id\":\"102008010\",\"wid\":\"f81830f171380107b1680b9402c80000\",\"descriptor\":\"Avinadh Vanama (102008010)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0270\",\"descriptor\":\"Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367350\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Sr-Power-Apps-Architect_R1720204\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Sr-Power-Apps-Architect_R1720204\/apply\",\"job_requisition_id\":\"R1720204\"}],\"organizations\":[{\"wid\":\"0c7f87cda2e01021c41bd0ce7df30000\",\"descriptor\":\"T-Mobile: Offshore Strategic Bench\",\"reference_id\":\"T-Mobile: Offshore Strategic Bench_20250204_IND\",\"custom_reference_id\":\"T-Mobile: Offshore Strategic Bench_20250204_IND\",\"company_reference_id\":null},{\"wid\":\"30665b72e7e6101d3511d434f3b90000\",\"descriptor\":\"CAT-ITES\",\"reference_id\":\"CAT-ITES\",\"custom_reference_id\":\"CAT-ITES\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"custom_reference_id\":null,\"company_reference_id\":\"PIN08\"},{\"wid\":\"4e281393d682102c7320a99d8b9e0000\",\"descriptor\":\"W0ZXFB T-Mobile Innovation Funding\",\"reference_id\":\"W0ZXFB\",\"custom_reference_id\":\"W0ZXFB\",\"company_reference_id\":null},{\"wid\":\"4503ae82f6751027c90e3e04ace70000\",\"descriptor\":\"24418 - T_MOBILE - 980006425\",\"reference_id\":\"980006425\",\"custom_reference_id\":\"980006425\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anil.sakala@concentrix.com\"},\"first_name\":\"Anil Sakala (102011627)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1720204\",\"wid\":\"7b977d15dc62102309efd87fbd020000\",\"descriptor\":\"Sr. Power Apps Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1177\",\"campaign_id\":\"16642\",\"campaign_title\":\"Team Leader, B2B Sales R1718639\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, B2B Sales - Spanish\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.\",\"long_description\":\"<p>\u2022 Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><p>\u2022 Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date<\/p><p>\u2022 Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities<\/p><p>\u2022 Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><p>\u2022 Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client\/specific territories<\/p><p>\u2022 Stay current on developments in client products\/services and within the market and ensure the team is informed on the latest trends and market direction<\/p><p>\u2022 Act as a point of escalation for the client and respond in a timely manner to any issues<\/p><p>\u2022 Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><p>\u2022 Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client<\/p><p>\u2022 Work closely with client contact on reporting and forecasting<\/p><p>\u2022 Ensure team alignment to achieve operating plan targets, sales targets, and client<\/p><p>performance targets (CPTs)<\/p><p>\u2022 Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team<\/p><p>\u2022 Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)<\/p><p>\u2022 Ensure high level of professionalism during all interactions with team and client<\/p><p>\u2022 Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met<\/p><p>\u2022 Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p><p>\u2022 Lead team to effectively influence buying\/renewal process to achieve greater client satisfaction<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><p>\u2022 Minimum 3 years of proven work experience in a sales leadership role (or similar)<\/p><p>\u2022 Consistent track record of success with a passion for exceptional customer experience and<\/p><p>driving team results<\/p><p>\u2022 Must be well-versed in High Performance Selling methodologies<\/p><p>\u2022 Results-driven, analytically proficient, strategically minded with an operational outlook<\/p><p>\u2022 Excellent people management, leadership, and coaching skills<\/p><p>\u2022 Strong record of developing and retaining high potential employees<\/p><p>\u2022 Experience in a fast-paced high-volume sales environment with tight deadlines in a<\/p><p>dynamic working environment<\/p><p>\u2022 Excellent listening and problem-solving skills<\/p><p>\u2022 Excellent verbal and written communication skills, both internally and externally<\/p><p>\u2022 Ability to maximize revenue through best practices<\/p><p>\u2022 Highly organized with the ability to handle multiple priorities<\/p><p>\u2022 Strong knowledge of Microsoft Office programs<\/p><p>\u2022 Demonstrated ability to prioritize and multi-task in a time-sensitive environment<\/p><p>\u2022 Demonstrated ability to make timely and sound decisions; make decisions under conditions<\/p><p>of uncertainty or limited data; evaluate short- and long-term consequences<\/p><p>\u2022 Execute high level of independent judgement and critical thinking<\/p><p>\u2022 Professional and polished demeanor<\/p><p>\u2022 Strong written and verbal communication skills in both<span>\u00a0<\/span><b>English B2-C1 and Spanish B2-C1<\/b><\/p><p>\u2022 Willingness to work on site from our office in Athens<\/p>\",\"ats_external_id\":\"R1718639\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:15:55.031+08:00\",\"created_at\":\"2026-04-10T00:14:49.337+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Team-Leader--B2B-Sales---Spanish_R1718639\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3366\",\"descriptor\":\"Team Leader, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367215\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Team-Leader--B2B-Sales---Spanish_R1718639\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Team-Leader--B2B-Sales---Spanish_R1718639\/apply\",\"job_requisition_id\":\"R1718639\"}],\"organizations\":[{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d726098013f6d895ab64c064aa6\",\"descriptor\":\"W6955 - Facebook - 990026955\",\"reference_id\":\"990026955\",\"custom_reference_id\":\"990026955\",\"company_reference_id\":null},{\"wid\":\"e1d0a3d999c50117bebbc50dae0d947d\",\"descriptor\":\"W0ZFA0 Facebook Berlin B2B\",\"reference_id\":\"W0ZFA0\",\"custom_reference_id\":\"W0ZFA0\",\"company_reference_id\":null},{\"wid\":\"abb4c0410095101e0a385e9dbece0000\",\"descriptor\":\"COGS (SITE) Productive Employee-Agents CC_001\",\"reference_id\":\"WHCC_001\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stefan.bucher@concentrix.com\"},\"first_name\":\"Stefan Bucher (101926928)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718639\",\"wid\":\"eb76c626a3031021ceaab890fed20000\",\"descriptor\":\"Team Leader, B2B Sales - Spanish\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1178\",\"campaign_id\":\"16637\",\"campaign_title\":\"Sr. Regulatory Compliance Officer I R1717174\",\"campaign_type\":\"job_application\",\"job_title\":\"(Senior) Data Privacy Specialist (m\/w\/d) \u2013 DACH-Region \u2013 100%\u00a0Homeoffice\u00a0m\u00f6glich\u00a0\",\"street\":\"DEU Osnabr\u00fcck - Management\",\"address\":\"DEU Osnabr\u00fcck - Management\",\"city\":\"Osnabruck\",\"state\":\"Lower Saxony\",\"postal_code\":\"49078\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>Power your game-changing career\u00a0\u00a0<\/p><p>Du hast ein Faible f\u00fcr Datenschutz und suchst eine verantwortungsvolle Aufgabe in einem internationalen Umfeld? Dann ist diese Stelle genau das Richtige f\u00fcr dich.\u00a0<\/p><p><\/p><p>In dieser Position als\u00a0<b>Data Privacy\u00a0Specialist\u00a0(m\/w\/d)<\/b>\u00a0bist du zentraler Ansprechpartner f\u00fcr datenschutzrechtliche Themen innerhalb der DACH-Region und weiterer zugeordneter L\u00e4nder. Du unterst\u00fctzt mit deiner Expertise interne wie externe Stakeholder, gestaltest Prozesse mit und sorgst f\u00fcr die Einhaltung gesetzlicher Vorgaben.\u00a0<\/p><p><\/p><p>Wir bieten folgende Rahmenbedingungen:\u00a0<\/p><p><b>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch &amp; Englisch |\u00a0unbefristet<\/b>\u00a0<\/p><p><\/p><p>Du suchst eine Position mit Wirkung und Verantwortung? Perfekt \u2013 dann lies weiter und entdecke, warum\u00a0Concentrix\u00a0f\u00fcr \u00fcber 440.000 Menschen weltweit der Arbeitgeber der Wahl ist.\u00a0<\/p><p><\/p><p><b>Als\u00a0<\/b><b>Data\u00a0Privacy Specialist\u00a0<\/b><b>(m\/w\/d) in unserem Team wirst du:<\/b>\u00a0<\/p><ul><li>Die Einhaltung der geltenden\u00a0<b>Datenschutzgesetze und interner Richtlinien<\/b>\u00a0sicherstellen\u00a0sowie\u00a0entsprechende Aktivit\u00e4ten dokumentieren.\u00a0<\/li><\/ul><ul><li>Datenschutzma\u00dfnahmen operativ begleiten, z.\u202fB. im Rahmen von\u00a0\u201e<b>Privacy\u00a0by\u00a0Design<\/b>\u201c\u00a0und\u00a0\u201e<b>Privacy\u00a0by\u00a0Defaul<\/b>t\u201c\u00a0bei IT-Entwicklungen auf nationaler und internationaler Ebene.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Folgenabsch\u00e4tzungen<\/b>\u00a0gem\u00e4\u00df DSGVO\/GDPR\u00a0(DPIAs) erstellen und interne Prozesse zu Richtlinien, Verst\u00f6\u00dfen und neuen Anwendungen dokumentieren.\u00a0<\/li><\/ul><ul><li><b>Interne und externe Audits<\/b>\u00a0vorbereiten, begleiten und nachbereiten sowie Ma\u00dfnahmenpl\u00e4ne zur Behebung identifizierter Risiken erstellen und umsetzen.\u00a0<\/li><\/ul><ul><li>Prozesse, Richtlinien sowie\u00a0<b>Compliance- und Risikokontrollen<\/b>\u00a0weiterentwickeln.\u00a0<\/li><\/ul><ul><li><b>Datenschutz-Schulungen und Awareness-Ma\u00dfnahmen<\/b>\u00a0konzipieren und durchf\u00fchren.\u00a0<\/li><\/ul><p><\/p><p><b>Concentrix\u00a0passt perfekt zu dir, wenn du:<\/b>\u00a0<\/p><ul><li>Mehrere\u00a0Jahre Erfahrung im Datenschutz in der EU oder UK mit<b>\u00a0Fokus auf Deutschland<\/b>\u00a0mitbringst.\u00a0<\/li><\/ul><ul><li>\u00dcber fundierte Kenntnisse relevanter Datenschutzgesetze\u00a0verf\u00fcgst\u00a0(<b>DSGVO, BDSG-neu, TMG<\/b>\u00a0etc.).\u00a0<\/li><\/ul><ul><li><b>Sehr gute Deutschkenntnisse<\/b>\u00a0(C2, verhandlungssicher\/muttersprachlich) und gute bis sehr\u00a0<b>gute Englischkenntnisse<\/b>\u00a0(mind. B2) mitbringst.\u00a0Diese sind zwingend erforderlich.\u00a0<\/li><\/ul><ul><li>Erfahren im Stakeholdermanagement, insbesondere\u00a0in der\u00a0<b>Zusammenarbeit\u00a0mit Betriebsr\u00e4ten<\/b>, bist.\u00a0<\/li><\/ul><ul><li>Ein abgeschlossenes\u00a0<b>Studium im Wirtschaftsrecht<\/b>\u00a0oder eine vergleichbare Qualifikation besitzt \u2013 idealerweise erg\u00e4nzt durch eine Zertifizierung im Datenschutz (z.\u202fB.\u00a0<b>CIPP\/E, DSB-T\u00dcV,\u00a0GDDcert<\/b>).\u00a0<\/li><\/ul><ul><li>Ein grunds\u00e4tzliches IT-Verst\u00e4ndnis\u00a0mitbringst\u00a0und stark im\u00a0<b>Changemanagement\u00a0<\/b>sowie in der\u00a0<b>Prozessgestaltung\u00a0<\/b>bist.\u00a0<\/li><\/ul><ul><li>Kommunikationstalent besitzt und dich in\u00a0<b>Projektgruppen, auch international<\/b>, sicher bewegst.\u00a0<\/li><\/ul><ul><li>Gerne\u00a0<b>eigenverantwortlich\u00a0<\/b>arbeitest\u00a0und\u00a0<b>unternehmerisch\u00a0<\/b>denkst.\u00a0<\/li><\/ul><ul><li>In einem\u00a0<b>dynamischen Umfeld den \u00dcberblick\u00a0beh\u00e4ltst,\u00a0<\/b>eigeninitiativ agierst und analytisch stark bist.\u00a0<\/li><\/ul><ul><li><b>Reisebereit\u00a0<\/b>bist\u00a0(ca. 2 Tage alle 2\u20133 Monate).\u00a0<\/li><\/ul><p><\/p><p><b>In dieser Position bieten wir dir Benefits, die deinen Arbeitsalltag bereichern:<\/b>\u00a0<\/p><ul><li>Ein\u00a0<b>unbefristeter Arbeitsvertrag<\/b>\u00a0mit Perspektive auf langfristige Zusammenarbeit.\u00a0<\/li><\/ul><ul><li>Eine spannende\u00a0<b>Zusammenarbeit mit internationalen Teams<\/b>\u00a0(EMEA) und viel Gestaltungsfreiraum mit direkter Linie ins Management.\u00a0<\/li><\/ul><ul><li>Flexible Arbeitszeiten im\u00a0<b>Homeoffice<\/b>, 30 Urlaubstage sowie\u00a0<b>Vertrauensarbeitszeit\u00a0<\/b>f\u00fcr zus\u00e4tzliche Flexibilit\u00e4t.\u00a0<\/li><\/ul><ul><li>Zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<b>betriebliche Altersvorsorge.<\/b>\u00a0<\/li><\/ul><ul><li>Regelm\u00e4\u00dfige Fort- und Weiterbildungen \u2013 intern wie extern.\u00a0Erhalte au\u00dferdem einen<b>\u00a0kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0und Zugang zu innovativen Technologien.\u00a0<\/li><li>Eine Vielzahl an\u00a0<b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr\u00a0Concentrix\u00a0Mitarbeiter\u00a0sowie\u00a0einegef\u00f6rderte\u00a0Mitgliedschaft\u00a0bei\u00a0Wellhub\u00a0und ausgew\u00e4hlten Fitnessstudios.\u00a0<\/li><li>Eine strukturierte Einarbeitung und kontinuierliche Unterst\u00fctzung bei deiner Weiterentwicklung.\u00a0<\/li><\/ul><p><\/p><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen.<\/b>\u00a0<br \/>Bewirb dich jetzt direkt \u00fcber unser Online-Formular!\u00a0<\/p><p><b>Du hast noch Fragen?<\/b>\u00a0<br \/>Bei R\u00fcckfragen steht dir\u00a0Annette von Prittwitz unter annette.prittwitz&#64;concentrix.com gerne zur Verf\u00fcgung.\u00a0<\/p><p><b>Das sind wir:<\/b>\u00a0<br \/>Concentrix\u00a0ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir Top-Marken mit innovativen Services und digitalen L\u00f6sungen.\u00a0<\/p><p><b>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei\u00a0Concentrix:<\/b>\u00a0<\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i>\u00a0<br \/><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i>\u00a0<\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.\u00a0<\/p><p>#LIREMOTE #CNXEMEA #EMEACNX\u00a0<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1717174\",\"location\":\"Osnabruck, Lower Saxony\",\"job_type\":\"full_time\",\"salary\":\"4750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:15:55.426+08:00\",\"created_at\":\"2026-04-10T00:14:43.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Osnabrck\/XMLNAME--Senior--Data-Privacy-Specialist--m-w-d----DACH-Region---100--Homeoffice-mglich-_R1717174-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Regulatory Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. KG\",\"reference_id\":\"YDE05\",\"organization_reference_id\":\"YDE05\"},\"location\":{\"city\":\"Osnabruck\",\"state\":\"Lower Saxony\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"49078\",\"primary_location\":{\"id\":\"DE-OSN-RHEIN-Y1\",\"wid\":\"82d2bdbc827c107d6bba07d85f3b5783\",\"descriptor\":\"DEU Osnabr\u00fcck - Management\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Regulatory Compliance\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102574815\",\"wid\":\"da7d7d2449a210103265a2fb141a0000\",\"descriptor\":\"Annette Prittwitz (102574815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0372\",\"descriptor\":\"Sr. Regulatory Compliance Officer I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367983\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Osnabrck\/XMLNAME--Senior--Data-Privacy-Specialist--m-w-d----DACH-Region---100--Homeoffice-mglich-_R1717174-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Osnabrck\/XMLNAME--Senior--Data-Privacy-Specialist--m-w-d----DACH-Region---100--Homeoffice-mglich-_R1717174-1\/apply\",\"job_requisition_id\":\"R1717174\"}],\"organizations\":[{\"wid\":\"f9af6d72609801f557ef58113c0684b9\",\"descriptor\":\"(CORP) LEGAL COMPLIANCE\",\"reference_id\":\"CORPCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. KG\",\"reference_id\":\"YDE05\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE05\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"audrey.costes@concentrix.com\"},\"first_name\":\"Audrey Costes (102546860)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1717174\",\"wid\":\"beeb66ad25c01023ead4a7510a5e0000\",\"descriptor\":\"(Senior) Data Privacy Specialist (m\/w\/d) \u2013 DACH-Region \u2013 100%\u00a0Homeoffice\u00a0m\u00f6glich\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1179\",\"campaign_id\":\"16634\",\"campaign_title\":\"Quality Evaluator R1720278\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator I\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Quality Evaluator is a role (aligned w\/the Agent CL11) responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>As an assignment, aligned with respective Agent CL11 of respective account, monitor, evaluate and \/ or audit a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); \u00a0\u00a0Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><li>English\/Georgian languages.<div>Knowledge of additional languages will be an advantage. (Spanish\/French)<\/div><\/li><\/ul>\",\"ats_external_id\":\"R1720278\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"2900\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-17T22:09:54.113+08:00\",\"created_at\":\"2026-04-10T00:14:41.618+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator-I_R1720278\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367629\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator-I_R1720278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Quality-Evaluator-I_R1720278\/apply\",\"job_requisition_id\":\"R1720278\"}],\"organizations\":[{\"wid\":\"0a01216e6dc51025d83c2ccf6da10000\",\"descriptor\":\"W101O0 Perfectworld Georgia\",\"reference_id\":\"W101O0\",\"custom_reference_id\":\"W101O0\",\"company_reference_id\":null},{\"wid\":\"baecbe4545cb1024095234e0a3de0000\",\"descriptor\":\"26610 - Perfectworld - 980010278\",\"reference_id\":\"980010278\",\"custom_reference_id\":\"980010278\",\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"},{\"wid\":\"92931693f0af100bef20e5897ff60000\",\"descriptor\":\"COGS (SITE) Quality & Training Billable DIR\",\"reference_id\":\"SITQLTYRNBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"roland.baghaturia@concentrix.com\"},\"first_name\":\"Roland Baghaturia (101949252)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1720278\",\"wid\":\"79faf091da8410235f8963ea1f350000\",\"descriptor\":\"Quality Evaluator I\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associate&#39;s Degree in related field from a four-year college or university with 1 - 3 Years of Experience preferred.<\/li><li>Detail-oriented.<\/li><li>Ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in<span>\u00a0 <\/span>Microsoft Office.<\/li><li>Effective communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1180\",\"campaign_id\":\"16633\",\"campaign_title\":\"Team Leader, Operations R1720232\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations - Georgian (French\/Spanish beneficial)\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>French and English languages (beneficial)<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1720232\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"3300\",\"salary_type\":\"monthly\",\"salary_currency\":\"GEL\",\"updated_at\":\"2026-04-17T22:09:54.034+08:00\",\"created_at\":\"2026-04-10T00:14:41.410+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader--Operations---Georgian--French-Spanish-beneficial-_R1720232\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"organization_reference_id\":\"CGG01\"},\"location\":{\"city\":\"Tbilisi\",\"state\":null,\"country\":{\"wid\":\"db69c550446c11de98360015c5e6daf6\",\"iso2\":\"GE\",\"iso3\":\"GEO\",\"descriptor\":\"Georgia\",\"iso_numeric\":\"268\"},\"postal_code\":\"0179\",\"primary_location\":{\"id\":\"GG-TBI-VAKEP-01\",\"wid\":\"132096ac83e31023a7cfca6feb580000\",\"descriptor\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tatia.gobechia@concentrix.com\"},\"first_name\":\"Gobechia, Tatia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101910712\",\"wid\":\"85225c53a90d0119803ec68fedd20000\",\"descriptor\":\"Tatia Gobechia (101910712)\"},{\"id\":\"102189164\",\"wid\":\"1929682a7477101bb35cdfdb44b20000\",\"descriptor\":\"Tea Sukhishvili (102189164)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367789\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader--Operations---Georgian--French-Spanish-beneficial-_R1720232\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GEO-Tbilisi---Vake-Plaza-7th--8th-Flrs-72a-Ilia-Chavchavadze-Avenue-7th--8th-Flrs\/Team-Leader--Operations---Georgian--French-Spanish-beneficial-_R1720232\/apply\",\"job_requisition_id\":\"R1720232\"}],\"organizations\":[{\"wid\":\"0a01216e6dc51025d83c2ccf6da10000\",\"descriptor\":\"W101O0 Perfectworld Georgia\",\"reference_id\":\"W101O0\",\"custom_reference_id\":\"W101O0\",\"company_reference_id\":null},{\"wid\":\"baecbe4545cb1024095234e0a3de0000\",\"descriptor\":\"26610 - Perfectworld - 980010278\",\"reference_id\":\"980010278\",\"custom_reference_id\":\"980010278\",\"company_reference_id\":null},{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8bd14ce21ac9011792d570c2c5020965\",\"descriptor\":\"Concentrix Services (Georgia) LLC\",\"reference_id\":\"CGG01\",\"custom_reference_id\":null,\"company_reference_id\":\"CGG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zura.koberidze@concentrix.com\"},\"first_name\":\"Zura Koberidze (102127834)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720232\",\"wid\":\"4067866d12cc10235fb26c889b980000\",\"descriptor\":\"Team Leader, Operations - Georgian (French\/Spanish beneficial)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1181\",\"campaign_id\":\"16626\",\"campaign_title\":\"Specialist, Sales Development R1718637\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - billingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>Key requirements<\/b><\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p><b>Key responsibilities<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1718637\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:15:54.110+08:00\",\"created_at\":\"2026-04-10T00:14:37.523+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---billingual_R1718637\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"tatiana.castrillon@concentrix.com\"},\"first_name\":\"Castrillon Laverde, Tatiana\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367599\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---billingual_R1718637\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---billingual_R1718637\/apply\",\"job_requisition_id\":\"R1718637\"}],\"organizations\":[{\"wid\":\"0641ffbbf57e101ef15ae481ea8e0000\",\"descriptor\":\"21325 - Microsoft - WHONELINK287\",\"reference_id\":\"WHONELINK287\",\"custom_reference_id\":\"WHONELINK287\",\"company_reference_id\":null},{\"wid\":\"d3cc805d38ee1039a7d713a3a0980000\",\"descriptor\":\"W0ZOIX P_Microsoft Mw Sv\",\"reference_id\":\"W0ZOIX\",\"custom_reference_id\":\"W0ZOIX\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergio.cortez@concentrix.com\"},\"first_name\":\"Sergio Cortez Munguia (102596755)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718637\",\"wid\":\"0b9a4a8b2686102363455def4e8b0000\",\"descriptor\":\"Specialist, Sales Development - billingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1182\",\"campaign_id\":\"16624\",\"campaign_title\":\"Cloud &amp; Collaboration Engineer II (TCF) R1721377\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Architect with English and Arabic\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"\",\"long_description\":\"<p>We are seeking a Resiliency Engineer to lead advisory workshops for our clients with developing cloud architectures. The successful candidate will play a critical role in advising on and designing strategies that enhance the resilience of cloud environments. The focus is on concepts and practices including high availability, disaster recovery planning, business continuity planning, major incident response plans, and formal risk assessments.<\/p><p><\/p><p><b>Languages: French and English<\/b><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Lead advisory workshops to assist clients in building resilient cloud architectures.<\/p><\/li><li><p>Advise on strategies to improve system reliability and availability.<\/p><\/li><li><p>Develop and implement disaster recovery and business continuity plans.<\/p><\/li><li><p>Conduct formal risk assessments to identify potential vulnerabilities.<\/p><\/li><li><p>Design major incident response plans to mitigate and manage disruptions effectively.<\/p><\/li><li><p>Collaborate with client teams to understand their architectural needs and provide tailored solutions.<\/p><\/li><li><p>Educate clients on best practices for building resilient systems.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>A minimum of 3 years of experience in cloud resiliency engineering or related fields.<\/p><\/li><li><p>Demonstrated exposure to Site Reliability Engineering concepts.<\/p><\/li><li><p>Strong understanding of high availability, disaster recovery, and business continuity planning.<\/p><\/li><li><p>Experience in conducting risk assessments and developing incident response plans.<\/p><\/li><li><p>Ability to communicate complex technical concepts to non-technical stakeholders.<\/p><\/li><li><p>Excellent interpersonal and communication skills, with the ability to lead workshops and engage with diverse client teams.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1721377\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T02:04:44.854+08:00\",\"created_at\":\"2026-04-10T00:14:36.331+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Resiliency-Architect-with-English-and-Arabic_R1721377\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0461\",\"descriptor\":\"Cloud & Collaboration Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368025\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Resiliency-Architect-with-English-and-Arabic_R1721377\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Cloud-Resiliency-Architect-with-English-and-Arabic_R1721377\/apply\",\"job_requisition_id\":\"R1721377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1721377\",\"wid\":\"7b977d15dc621023fee025586ac80000\",\"descriptor\":\"Cloud Resiliency Architect with English and Arabic\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1183\",\"campaign_id\":\"16623\",\"campaign_title\":\"Consultant, Global Analytic Insights (TCF) R1712136\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Scientist\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"Job Description:\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nWe are seeking a technically strong and product-minded Data Scientist to join our CX Analytics team supporting the VoxMiner practice at Concentrix.\\nThis role goes beyond traditional analytics. You will design, build, and productionize scalable data science solutions, combining machine learning, NLP, automation, software engineering and business intelligence best practices to power the delivery of insight focused solutions and services.\\n\\nResponsibilities:\\n\u2022\\tDesign and build scalable Python-based data applications and services.\\n\u2022\\tDevelop and maintain web scrapers and API integrations.\\n\u2022\\tBuild and maintain automated data pipelines (ETL\/ELT).\\n\u2022\\tPackage models into deployable solutions (APIs, scheduled jobs, etc).\\n\u2022\\tBuild predictive models (churn risk, conversion drivers, sentiment shifts, operational performance).\\n\u2022\\tParticipate in code reviews and contribute to team knowledge sharing.\\n\u2022\\tRun and optimize Brandwatch queries to extract structured social listening data.\\n\u2022\\tDesign and develop advanced Power BI dashboards (data modeling, DAX, performance optimization).\\n\u2022\\tDesign and develop Microsoft Power Suite automations.\\n\u2022\\tStay updated with emerging trends and technologies.\\n\\nPreferred Qualifications:\\n\u2022\\tBachelor's Degree in Computer Science, Engineering, or related field.\\n\u2022\\t3-5 years\u2019 experience in Data Science or Software Engineering\\n\u2022\\tAdvanced proficiency in Python (pandas, numpy, scikit-learn, NLP libraries).\\n\u2022\\tHands-on experience implementing Generative AI solutions, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.\\n\u2022\\tFamiliarity with RESTful APIs and web services.\\n\u2022\\tProficient understanding of code versioning tools, such as Git.\\n\u2022\\tExperience with Azure Databricks.\\n\u2022\\tKnowledge of SQL and NoSQL databases.\\n\u2022\\tProven ability to organize and prioritize projects in fast-paced environments.\\n\u2022\\tExcellent problem-solving skills and attention to detail.\\n\u2022\\tStrong communication and teamwork abilities.\\n\\nNice to have:\\n\u2022\\tProficiency in .NET framework and C# programming.\\n\u2022\\tExperience with React.js and front-end development.\\n\u2022\\tExperience with Microsoft Power Platform.\",\"long_description\":\"<p>Job Description:<\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br \/><br \/>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/><br \/>The Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br \/><br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/><br \/>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are seeking a technically strong and product-minded <b>Data Scientist<\/b> to join our CX Analytics team supporting the VoxMiner practice at Concentrix.<\/p><p>This role goes beyond traditional analytics. You will design, build, and productionize scalable data science solutions, combining <b>machine learning, NLP, automation, software engineering and business intelligence best practices<\/b> to power the delivery of insight focused solutions and services.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li>Design and build scalable Python-based data applications and services.<\/li><li>Develop and maintain web scrapers and API integrations.<\/li><li>Build and maintain automated data pipelines (ETL\/ELT).<\/li><li>Package models into deployable solutions (APIs, scheduled jobs, etc).<\/li><li>Build predictive models (churn risk, conversion drivers, sentiment shifts, operational performance).<\/li><li>Participate in code reviews and contribute to team knowledge sharing.<\/li><li>Run and optimize Brandwatch queries to extract structured social listening data.<\/li><li>Design and develop advanced Power BI dashboards (data modeling, DAX, performance optimization).<\/li><li>Design and develop Microsoft Power Suite automations.<\/li><li>Stay updated with emerging trends and technologies.<\/li><\/ul><p><\/p><p>Preferred Qualifications:<\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Engineering, or related field.<\/li><li>3-5 years\u2019 experience in Data Science or Software Engineering<\/li><li>Advanced proficiency in Python (pandas, numpy, scikit-learn, NLP libraries).<\/li><li>Hands-on experience implementing Generative AI solutions, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.<\/li><li>Familiarity with RESTful APIs and web services.<\/li><li>Proficient understanding of code versioning tools, such as Git.<\/li><li>Experience with Azure Databricks.<\/li><li>Knowledge of SQL and NoSQL databases.<\/li><li>Proven ability to organize and prioritize projects in fast-paced environments.<\/li><li>Excellent problem-solving skills and attention to detail.<\/li><li>Strong communication and teamwork abilities.<\/li><\/ul><p><\/p><p>Nice to have:<\/p><ul><li>Proficiency in .NET framework and C# programming.<\/li><li>Experience with React.js and front-end development.<\/li><li>Experience with Microsoft Power Platform.<\/li><\/ul>\",\"ats_external_id\":\"R1712136\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"113515.4\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-04-10T02:04:44.822+08:00\",\"created_at\":\"2026-04-10T00:14:36.106+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Data-Scientist_R1712136\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0386\",\"descriptor\":\"Consultant, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367976\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Data-Scientist_R1712136\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/Data-Scientist_R1712136\/apply\",\"job_requisition_id\":\"R1712136\"}],\"organizations\":[{\"wid\":\"228be91aeea1103fcbea028ab1230000\",\"descriptor\":\"COGS (GEO) Data&Intelligence SL\",\"reference_id\":\"CATDATAINTDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adham.elnoaman@concentrix.com\"},\"first_name\":\"Adham Tarek ElNoaman (101735837)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1712136\",\"wid\":\"7254ac25f7991023f0ab026164350000\",\"descriptor\":\"Data Scientist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1184\",\"campaign_id\":\"16554\",\"campaign_title\":\"Specialist, Sales Trainer R1720223\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p>The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li><span>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/span><\/li><li><span>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/span><\/li><li><span>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/span><\/li><li><span>Oversee and validate the delivery and quality of provided training<\/span><\/li><li><span>Track the effectiveness of training interventions through multiple assessment tools<\/span><\/li><li><span>Work with all team members to improve sales systems to achieve a positive customer experience<\/span><\/li><li><span>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/span><\/li><li><span>Help create a culture of learning where individuals manage their own development, competence, and performance<\/span><\/li><\/ul><p><b>Experience &amp; Background<\/b><\/p><ul><li><b>Experience <\/b><b>as <\/b><b>Trainer is <\/b><b>preffered<\/b><\/li><li><b>At least 2 years of e<\/b><b>xperience in B2B Sales is required.<\/b><\/li><li><b>At least 6 months of experience in Concentrix<\/b><\/li><li><b>Primary and Secondary KPIs on target in the past 6 months<\/b><\/li><li><b>No PIP or written warnings in the past 6 Months<\/b><\/li><li><b>Absenteeism record will also be taken into account as part of the recruitment process. \u00a0<\/b><\/li><li>Recognized subject matter expert with the ability to influence and coach peers<\/li><li>Experience in high-volume calling or sales environments preferred<\/li><\/ul><p><b>Skills &amp; Competencies<\/b><\/p><ul><li>Strong understanding of sales techniques, customer experience principles, and quality standards<\/li><li>Experience with CRM platforms strongly preferred<\/li><li>Strong MS Office skills, particularly Excel and PowerPoint<\/li><li>Ability to manage multiple priorities and projects simultaneously<\/li><li>Confident communicator capable of engaging diverse audiences<\/li><li>High attention to detail with strong written and verbal communication skills<\/li><\/ul><p><b>Language &amp; Work Arrangement<\/b><\/p><ul><li><b>Fluency in\u00a0 English (C1 required)<\/b><\/li><li><b>On site <\/b><b>working model <\/b><b>from Sofia with possibility for a hybrid model after 6 months based on performance. <\/b><\/li><\/ul>\",\"ats_external_id\":\"R1720223\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T18:08:00.270+08:00\",\"created_at\":\"2026-04-10T00:14:04.781+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjU1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"},{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer-with-English_R1720223\/apply\",\"job_requisition_id\":\"R1720223\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martin.tachev@concentrix.com\"},\"first_name\":\"Martin Tachev (BB017571)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720223\",\"wid\":\"beeb66ad25c010230e8c7cbd8d400000\",\"descriptor\":\"Sales Trainer with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1185\",\"campaign_id\":\"16551\",\"campaign_title\":\"Manager I, B2B Sales R1720222\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p>The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p><\/p><p><b>Candidate Profile: <\/b><\/p><ul><li><b>At least 1 year of relevant experience as Team Leader\/Manager <\/b><\/li><li><b>At least 2 years of e<\/b><b>xperience in B2B Sales is required.<\/b><\/li><li><b>At least 6 months of experience in Concentrix<\/b><\/li><li><b>Primary and Secondary KPIs on target in the past 6 months<\/b><\/li><li><b>No PIP or written warnings in the past 6 Months<\/b><\/li><li><b>Absenteeism record will also be taken into account as part of the recruitment process. \u00a0<\/b><\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>Language &amp; Work Arrangement<\/b><\/p><ul><li><b>Fluency in\u00a0 English (C1 required)<\/b><\/li><li><b>On site <\/b><b>working model <\/b><b>from Sofia with possibility for a hybrid model after 6 months based on performance. <\/b><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1720222\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T20:09:07.637+08:00\",\"created_at\":\"2026-04-10T00:14:03.907+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjU1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Manager-with-English_R1720222\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"},{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367445\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Manager-with-English_R1720222\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Manager-with-English_R1720222\/apply\",\"job_requisition_id\":\"R1720222\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martin.tachev@concentrix.com\"},\"first_name\":\"Martin Tachev (BB017571)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720222\",\"wid\":\"7254ac25f79910230e565041c1f00000\",\"descriptor\":\"Sales Manager with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1186\",\"campaign_id\":\"16538\",\"campaign_title\":\"Associate, Customer Acquisition R1714021\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition - Bilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714021\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2825.79\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-10T00:15:02.088+08:00\",\"created_at\":\"2026-04-10T00:13:58.818+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjUzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Associate--Customer-Acquisition---Bilingual_R1714021\/apply\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"Brazilian Portuguese\",\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mirian.marquez@concentrix.com\"},\"first_name\":\"Marquez, Mirian Ludexi Teran\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103479805\",\"wid\":\"1228e627072610080a41212926f70000\",\"descriptor\":\"Mirian Marquez (103479805)\"},{\"id\":\"103538744\",\"wid\":\"5ce0d1f86d6d101d52f2809590340000\",\"descriptor\":\"Carolina Oliveira (103538744)\"},{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367345\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Associate--Customer-Acquisition---Bilingual_R1714021\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Associate--Customer-Acquisition---Bilingual_R1714021\/apply\",\"job_requisition_id\":\"R1714021\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marcelo.junior8@concentrix.com\"},\"first_name\":\"Marcelo Junior (103491155)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714021\",\"wid\":\"71e4607c1d3210218fb95508c64e0000\",\"descriptor\":\"Associate, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1187\",\"campaign_id\":\"16526\",\"campaign_title\":\"Software Business Analyst I (TCF) R1718786\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP BCS SR - Unilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><b>Responsabilidades<\/b><\/p><ul><li>Liderar la conversi\u00f3n y remediaci\u00f3n de procesos en el m\u00f3dulo <b>SAP BCS<\/b> durante la transici\u00f3n a S\/4 HANA.<\/li><li>Analizar impactos de simplification items y proponer soluciones que aseguren continuidad presupuestaria.<\/li><li>Coordinar integraciones con FI, CO, PS y otros m\u00f3dulos relevantes.<\/li><li>Participar en pruebas funcionales, validaciones y soporte a la salida productiva.<\/li><li>Documentar procesos y asegurar alineaci\u00f3n con las mejores pr\u00e1cticas de SAP.<\/li><li>Brindar soporte experto en gesti\u00f3n presupuestaria durante todo el ciclo del proyecto bajo metodolog\u00eda <b>SAP Activate<\/b>.<\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP en <b>gesti\u00f3n presupuestaria (BCS)<\/b>.<\/li><li>Participaci\u00f3n previa en proyectos de <b>SAP S\/4 HANA<\/b> (idealmente conversiones Brownfield).<\/li><li>Conocimiento s\u00f3lido de integraciones con FI\/CO y PS.<\/li><li>Capacidad para identificar y remediar impactos funcionales en procesos presupuestarios.<\/li><li>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/li><\/ul><p><\/p><p><b>Deseable<\/b><\/p><ul><li>Certificaciones SAP en BCS o S\/4 HANA.<\/li><li>Experiencia en proyectos de energ\u00eda, utilities o industrias reguladas.<\/li><li>Conocimiento de metodolog\u00edas \u00e1giles y gesti\u00f3n de proyectos.<\/li><\/ul>\",\"ats_external_id\":\"R1718786\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5800000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-04-11T04:04:11.673+08:00\",\"created_at\":\"2026-04-10T00:13:50.860+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjUyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR---Unilingual_R1718786\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368230\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR---Unilingual_R1718786\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-BCS-SR---Unilingual_R1718786\/apply\",\"job_requisition_id\":\"R1718786\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1718786\",\"wid\":\"baecbe4545cb1023ece696d0b4de0000\",\"descriptor\":\"Consultor SAP BCS SR - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1188\",\"campaign_id\":\"16525\",\"campaign_title\":\"Software Business Analyst I (TCF) R1718778\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP MM SR.\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\n\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl equipo Concentrix Catalyst es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un Consultor SAP MM para unirse a nuestro equipo en Argentina. Se trata de una implementaci\u00f3n Brownfield de S\/4HANA.<\/p><p><\/p><p><b>Responsabilidades<\/b><\/p><ul><li>Liderar las actividades de conversi\u00f3n y remediaci\u00f3n en el m\u00f3dulo SAP MM dentro del proyecto S\/4 HANA.<\/li><li>Analizar y adaptar procesos de Gesti\u00f3n de Materiales para asegurar continuidad post-conversi\u00f3n.<\/li><li>Coordinar con equipos funcionales y t\u00e9cnicos para validar integraciones con FI, CO, SD y PM.<\/li><li>Participar en pruebas, validaciones y soporte a la salida productiva.<\/li><li>Documentar impactos funcionales y proponer soluciones alineadas a las mejores pr\u00e1cticas de SAP.<\/li><li>Brindar soporte experto durante todo el ciclo del proyecto bajo metodolog\u00eda SAP Activate.<\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li>Experiencia comprobada (m\u00ednimo 7 a\u00f1os) como consultor SAP MM en proyectos de implementaci\u00f3n o conversi\u00f3n.<\/li><li>Participaci\u00f3n previa en proyectos SAP S\/4 HANA (idealmente conversiones Brownfield).<\/li><li>Conocimiento s\u00f3lido de integraciones con FI\/CO, SD y PM.<\/li><li>Capacidad para identificar y remediar impactos derivados de simplification items.<\/li><li>Habilidades de comunicaci\u00f3n y trabajo en equipo en entornos cr\u00edticos.<\/li><\/ul><p><\/p><p><b>Deseable<\/b><\/p><ul><li>Certificaciones SAP en MM o S\/4 HANA.<\/li><li>Experiencia en proyectos de energ\u00eda, utilities o industrias reguladas.<\/li><li>Conocimiento de metodolog\u00edas \u00e1giles y gesti\u00f3n de proyectos.<\/li><\/ul>\",\"ats_external_id\":\"R1718778\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5800000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-04-11T04:04:11.588+08:00\",\"created_at\":\"2026-04-10T00:13:50.565+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjUyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR_R1718778\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"laura.biederman@concentrix.com\"},\"first_name\":\"Biederman, Laura\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009436\",\"wid\":\"f81830f171380107b325e720f1470000\",\"descriptor\":\"Laura Biederman (102009436)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368222\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR_R1718778\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-MM-SR_R1718778\/apply\",\"job_requisition_id\":\"R1718778\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hernanluis.glikin@concentrix.com\"},\"first_name\":\"Hern\u00e1n Glikin (102009273)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1718778\",\"wid\":\"aadbe9c274aa1023ecfcb98a28bb0000\",\"descriptor\":\"Consultor SAP MM SR.\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"551\",\"campaign_id\":\"31111\",\"campaign_title\":\"Advisor I, Customer Service R1721400\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (English-speaking) - Cruise Line\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruise packages<\/li><li>Cross-Sell or Upsell cruise packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>English (C1)<\/b> <\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1721400\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:12.034+08:00\",\"created_at\":\"2026-04-10T00:09:06.511+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTExMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--English-speaking----Cruise-Line_R1721400\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367927\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--English-speaking----Cruise-Line_R1721400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--English-speaking----Cruise-Line_R1721400\/apply\",\"job_requisition_id\":\"R1721400\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721400\",\"wid\":\"f11da311a85a102400cfc49d5ff20000\",\"descriptor\":\"Customer Representative and Sales (English-speaking) - Cruise Line\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"552\",\"campaign_id\":\"31110\",\"campaign_title\":\"Advisor I, Customer Service R1721392\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright<\/span><\/li><li><span>Take an active role in reviewing user behaviours as well as ensuring the rules of the Social Media areas<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in Italian (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721392\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:10.977+08:00\",\"created_at\":\"2026-04-10T00:09:06.254+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTExMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Italian-speaking----Social-Media_R1721392\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Italian-speaking----Social-Media_R1721392\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--Italian-speaking----Social-Media_R1721392\/apply\",\"job_requisition_id\":\"R1721392\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721392\",\"wid\":\"f11da311a85a1023ffd9369f76500000\",\"descriptor\":\"Content Moderation (Italian-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"553\",\"campaign_id\":\"31109\",\"campaign_title\":\"Advisor I, Customer Service R1721391\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (German-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<\/span><b>\u00a0Content Moderator in Porto, Portugal (On-Site)<\/b><span>\u00a0y<\/span><span>ou will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Content Moderator, you will:<\/p><ul><li><span>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/span><\/li><li><span>Review, audit and moderate contents from the end customer and\u00a0 copyright;<\/span><\/li><li><span>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/span><\/li><li><span>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/span><\/li><li><span>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/span><\/li><li><span>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in German (C1)<\/span><\/li><li><span>Fluent, verbal and written in English (B2)<\/span><\/li><li><span>At least 6 months of relevant experience in related fields<\/span><\/li><li><span>Strong customer service oriented skills<\/span><\/li><li><span>Tolerance for repetitive work in a fast-paced, high production work environment<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Ability to multitask, possess critical reasoning skills and communicate effectively<\/span><\/li><li><span>Fast learner, diligent worker<\/span><\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721391\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:11.420+08:00\",\"created_at\":\"2026-04-10T00:09:05.997+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTEwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--German-speaking----Social-Media_R1721391\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367996\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--German-speaking----Social-Media_R1721391\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Content-Moderation--German-speaking----Social-Media_R1721391\/apply\",\"job_requisition_id\":\"R1721391\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721391\",\"wid\":\"f11da311a85a1023ffc3e69d47d00000\",\"descriptor\":\"Content Moderation (German-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"554\",\"campaign_id\":\"31101\",\"campaign_title\":\"Advisor I, Customer Service R1721389\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (Portuguese-speaking) - Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support, you will:<\/p><ul><li>Give customer support by handling customers\u2019 issues and inquiries\u00a0<\/li><li>Use different platforms and tools<\/li><li>Investigate and collect information to provide to customer<\/li><li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have an advanced level of Portuguese (written and oral) (C1) and good level of English<\/li><li>Have prior knowledge in online payment methods and transactions<\/li><li>Have proven computer skills and diligent worker<\/li><li>Have high attention to detail and a problem-solving mindset<\/li><li>Have the ability to communicate, both written and verbally effectively<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1721389\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:09.942+08:00\",\"created_at\":\"2026-04-10T00:09:03.639+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTEwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support--Portuguese-speaking----Social-Media_R1721389\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368045\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support--Portuguese-speaking----Social-Media_R1721389\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support--Portuguese-speaking----Social-Media_R1721389\/apply\",\"job_requisition_id\":\"R1721389\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721389\",\"wid\":\"aadbe9c274aa1023ff860d9dc0440000\",\"descriptor\":\"Customer Support (Portuguese-speaking) - Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"555\",\"campaign_id\":\"31094\",\"campaign_title\":\"Advisor I, Customer Service R1721397\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (German-speaking) - Cruise Line - Remote\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (Work at Home)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruises packages<\/li><li>Cross-Sell or Upsell cruises packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>German (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Work at Home in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1721397\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:09.115+08:00\",\"created_at\":\"2026-04-10T00:09:01.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--German-speaking----Cruise-Line---Remote_R1721397\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367988\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--German-speaking----Cruise-Line---Remote_R1721397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--German-speaking----Cruise-Line---Remote_R1721397\/apply\",\"job_requisition_id\":\"R1721397\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721397\",\"wid\":\"8301cdfdf18610240095de6c109d0000\",\"descriptor\":\"Customer Representative and Sales (German-speaking) - Cruise Line - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"556\",\"campaign_id\":\"31093\",\"campaign_title\":\"Advisor I, Customer Service R1721396\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (French-speaking) - Cruise Line - Remote\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Portugal (Remote)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruise packages<\/li><li>Cross-Sell or Upsell cruise packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>French (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Work from home in Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1721396\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:08.903+08:00\",\"created_at\":\"2026-04-10T00:09:01.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--French-speaking----Cruise-Line---Remote_R1721396\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--French-speaking----Cruise-Line---Remote_R1721396\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--French-speaking----Cruise-Line---Remote_R1721396\/apply\",\"job_requisition_id\":\"R1721396\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721396\",\"wid\":\"8301cdfdf1861024006cc2bd896b0000\",\"descriptor\":\"Customer Representative and Sales (French-speaking) - Cruise Line - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"557\",\"campaign_id\":\"31092\",\"campaign_title\":\"Advisor I, Customer Service R1721387\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (Spanish-speaking) \u2013 Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Payment Collections Specialist in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Payment Collections Specialist, you will:<\/p><ul><li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li><li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li><li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li><li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li><li>Maintain accurate records of customer contacts and billing information.<\/li><li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in Spanish (written and spoken at C2 level) and have a strong command of English for internal communication.<\/li><li>Have at least 2 years of experience in Collections\u00a0for\u00a0Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li><li>Have strong problem-solving abilities\u00a0\u2013 are efficient in identifying and resolving customer issues<\/li><li>Are empathetic, resilient, and customer-centric \u2013 make proof of patience and professionalism<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Porto,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721387\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:10:09.055+08:00\",\"created_at\":\"2026-04-10T00:09:01.186+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Payment-Collections-Specialist--Spanish-speaking----Social-Media_R1721387\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368035\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Payment-Collections-Specialist--Spanish-speaking----Social-Media_R1721387\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Payment-Collections-Specialist--Spanish-speaking----Social-Media_R1721387\/apply\",\"job_requisition_id\":\"R1721387\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721387\",\"wid\":\"8301cdfdf1861023ff432cc560cd0000\",\"descriptor\":\"Payment Collections Specialist (Spanish-speaking) \u2013 Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"31069\",\"campaign_title\":\"Advisor I, Customer Service R1721399\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Spanish-speaking) - Cruise Line\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruises packages<\/li><li>Cross-Sell or Upsell cruises packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>Spanish<\/b><\/span><span><b> (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1721399\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:59.623+08:00\",\"created_at\":\"2026-04-10T00:08:55.866+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Spanish-speaking----Cruise-Line_R1721399\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368037\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Spanish-speaking----Cruise-Line_R1721399\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Spanish-speaking----Cruise-Line_R1721399\/apply\",\"job_requisition_id\":\"R1721399\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721399\",\"wid\":\"4067866d12cc102400b3f41fc43d0000\",\"descriptor\":\"Customer Representative and Sales (Spanish-speaking) - Cruise Line\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"559\",\"campaign_id\":\"31055\",\"campaign_title\":\"Advisor I, Customer Service R1721332\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Search Engine\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721332\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:57.693+08:00\",\"created_at\":\"2026-04-10T00:08:51.879+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Search-Engine_R1721332\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367970\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Search-Engine_R1721332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Search-Engine_R1721332\/apply\",\"job_requisition_id\":\"R1721332\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721332\",\"wid\":\"f11da311a85a1023f6b75cd4b13d0000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Search Engine\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"560\",\"campaign_id\":\"31053\",\"campaign_title\":\"Advisor I, Customer Service R1721313\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (English-speaking) - Airline Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Legal Back-Office Advisor, you will:<\/p><ul><li>Verify if transport operators are treating all passengers by their rights.<\/li><li>Understand the customer&#39;s unique situation and proceed with treatment and follow-up of their legal claims.<\/li><li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer\u2019s claiming foundations.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of\u00a0English (B2)<\/li><li>Have excellent communication skills\u00a0<\/li><li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and or client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721313\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:57.625+08:00\",\"created_at\":\"2026-04-10T00:08:51.076+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--English-speaking----Airline-Company_R1721313\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--English-speaking----Airline-Company_R1721313\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--English-speaking----Airline-Company_R1721313\/apply\",\"job_requisition_id\":\"R1721313\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721313\",\"wid\":\"beeb66ad25c01023f2bce94405890000\",\"descriptor\":\"Legal Back-Office Advisor (English-speaking) - Airline Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"561\",\"campaign_id\":\"31052\",\"campaign_title\":\"Advisor I, Customer Service R1721312\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Streaming Service Project\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p><p>journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist viewers through phone and\/or chat regarding\u00a0their inquiries\u00a0<\/li><li>Provide account and application support to viewers namely concerning software functionality<\/li><li>Provide technical support and troubleshooting\u00a0of system configurations and network settings\u00a0<\/li><li>Provide accurate and real-time\u00a0answers to viewers\u2019\u00a0inquiries\u00a0Contribute to creating brand engagement for our Clients<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French, Portuguese and English (oral and written)<\/li><li>Are passionate about the entertainment and media\u00a0industry<\/li><li>Demonstrate excellent communication skills coupled with empathy and\u00a0team spirit<\/li><li>Are familiar with digital streaming services and devices\u00a0<\/li><li>Have a positive and can-do attitude<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Remote work in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721312\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:57.589+08:00\",\"created_at\":\"2026-04-10T00:08:50.870+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Streaming-Service-Project_R1721312\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367819\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Streaming-Service-Project_R1721312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Streaming-Service-Project_R1721312\/apply\",\"job_requisition_id\":\"R1721312\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721312\",\"wid\":\"beeb66ad25c01023f28e01ca19230000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Streaming Service Project\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"562\",\"campaign_id\":\"31047\",\"campaign_title\":\"Advisor I, Customer Service R1721335\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Search Engine\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Spanish (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721335\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:57.358+08:00\",\"created_at\":\"2026-04-10T00:08:49.641+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-speaking----Search-Engine_R1721335\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367902\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-speaking----Search-Engine_R1721335\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-speaking----Search-Engine_R1721335\/apply\",\"job_requisition_id\":\"R1721335\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721335\",\"wid\":\"aadbe9c274aa1023f6cadb11c1710000\",\"descriptor\":\"Customer Service Representative (Spanish-speaking) - Search Engine\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"563\",\"campaign_id\":\"31046\",\"campaign_title\":\"Advisor I, Customer Service R1721331\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Portuguese-speaking) - Search Engine\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721331\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:57.300+08:00\",\"created_at\":\"2026-04-10T00:08:49.430+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-speaking----Search-Engine_R1721331\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368005\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-speaking----Search-Engine_R1721331\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-speaking----Search-Engine_R1721331\/apply\",\"job_requisition_id\":\"R1721331\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721331\",\"wid\":\"aadbe9c274aa1023f68ef9ede19c0000\",\"descriptor\":\"Customer Service Representative (Portuguese-speaking) - Search Engine\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"564\",\"campaign_id\":\"31045\",\"campaign_title\":\"Advisor I, Customer Service R1721309\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - Insurance Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li><li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li><li>Do indexation &amp; electronic archiving in our document management tool.<\/li><li>Manage policy change requests, updating payment details<\/li><li>Make claims and cancel requests<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Portuguese (C2) and fluent in English (B2)<\/li><li>Have previous customer experience is a plus<\/li><li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721309\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:57.283+08:00\",\"created_at\":\"2026-04-10T00:08:49.123+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Portuguese-speaking----Insurance-Company_R1721309\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367979\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Portuguese-speaking----Insurance-Company_R1721309\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Portuguese-speaking----Insurance-Company_R1721309\/apply\",\"job_requisition_id\":\"R1721309\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721309\",\"wid\":\"7b977d15dc621023f2634384246d0000\",\"descriptor\":\"Customer Representative (Portuguese-speaking) - Insurance Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"565\",\"campaign_id\":\"31019\",\"campaign_title\":\"Advisor I, Customer Service R1721295\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking)- Automotive Rental Helpline\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Advisor in Braga, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Advisor, you will:<\/p><div><div><div><div><div><div><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Support customers in managing reservations, cancellations, and billing inquiries.<\/li><li>Attract potential customers by answering questions about car rental bookings and their options, suggesting and providing additional information to meet customer needs.<\/li><li>Gather information from new customers and enter it into the platform.<\/li><li>Process and promptly respond to contact requests.<\/li><li>Contribute to building engagement with our client\u2019s brand.<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (written and oral)\u00a0and fluent in English (B2)<\/li><li>Have excellent communication skills coupled with empathy and team spirit<\/li><li>Are available for rotating schedules<\/li><li>Have a positive attitude and a desire to provide good service<\/li><li>You&#39;re analytical by nature and able to anticipate problems and find solutions.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work on site in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721295\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.487+08:00\",\"created_at\":\"2026-04-10T00:08:39.716+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--French-speaking---Automotive-Rental-Helpline_R1721295\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367946\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--French-speaking---Automotive-Rental-Helpline_R1721295\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--French-speaking---Automotive-Rental-Helpline_R1721295\/apply\",\"job_requisition_id\":\"R1721295\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721295\",\"wid\":\"baecbe4545cb1023f0af56370db70000\",\"descriptor\":\"Customer Service Representative (French-speaking)- Automotive Rental Helpline\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"566\",\"campaign_id\":\"31018\",\"campaign_title\":\"Advisor I, Customer Service R1721298\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le (Francophone) - Cartes interactives - Poste en Hybride\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/span><\/p><p><span>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/span><\/p><p><\/p><p><\/p><p><span>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le a Braga, Portugal (Poste en Hybride)<\/b>, tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/span><\/p><p><\/p><p><\/p><p><span><b>D\u00e9veloppement professionnel et personnel<\/b><\/span><\/p><p><span>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/span><\/p><p><\/p><p><\/p><p><span><b>Ce que tu feras dans ce r\u00f4le<\/b><\/span><\/p><p><span>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/span><\/p><ul><li><span>R\u00e9pondre aux demandes de nos clients par t\u00e9l\u00e9phone, sur l\u2019utilisation de leur carte et application\u00a0;<\/span><\/li><li><span>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/span><\/li><li><span>D\u00e9velopper une relation durable et de qualit\u00e9 pour enrichir le portefeuille Clients dans le cadre de notre enjeu d\u2019Excellence relationnelle,<\/span><\/li><li><span>G\u00e9rer les dossiers confi\u00e9s dans le respect des proc\u00e9dures et des r\u00e8gles de s\u00e9curit\u00e9, en d\u00e9montrant un comportement exemplaire notamment en mati\u00e8re de rigueur et d\u2019int\u00e9grit\u00e9.<\/span><\/li><\/ul><p><\/p><p><span><b>Tes qualifications<\/b><\/span><\/p><p><span>Concentrix te conviendra parfaitement si :<\/span><\/p><ul><li><span>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)\u00a0<\/span><\/li><li><span>T&#39;as une bonne capacit\u00e9 d&#39;analyse<\/span><\/li><li><span>T&#39;as des excellentes comp\u00e9tences en communication, associ\u00e9es \u00e0 une position formelle et diplomatique<\/span><\/li><li><span>T&#39;as des bonnes comp\u00e9tences en organisation, gestion du temps et planification.<\/span><\/li><\/ul><p><\/p><p><span>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/span><\/p><p><\/p><p><\/p><p><span><b>Quels sont tes avantages<\/b><\/span><\/p><p><span>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/span><\/p><ul><li><span>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/span><\/li><li><span>Salaire comp\u00e9titif et prime de performance<\/span><\/li><li><span>Localisation centrale \u00e1 Braga avec poste en Hybride, Portugal<\/span><\/li><li><span>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/span><\/li><li><span>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/span><\/li><li><span>Programmes de d\u00e9veloppement de carri\u00e8re<\/span><\/li><\/ul><p><\/p><p><span>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/span><\/p><p><\/p><p><\/p><p><span><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/span><\/p><p><span><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/span><\/p><p><\/p><p><\/p><p><span><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/span><\/p><p><span>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/span><\/p>\",\"ats_external_id\":\"R1721298\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.482+08:00\",\"created_at\":\"2026-04-10T00:08:39.259+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Conseiller-Clientle--Francophone----Cartes-interactives---Poste-en-Hybride_R1721298\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367948\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Conseiller-Clientle--Francophone----Cartes-interactives---Poste-en-Hybride_R1721298\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Conseiller-Clientle--Francophone----Cartes-interactives---Poste-en-Hybride_R1721298\/apply\",\"job_requisition_id\":\"R1721298\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721298\",\"wid\":\"7b977d15dc621023f0ef7e3f0c780000\",\"descriptor\":\"Conseiller Client\u00e8le (Francophone) - Cartes interactives - Poste en Hybride\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"567\",\"campaign_id\":\"31017\",\"campaign_title\":\"Advisor I, Customer Service R1721293\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Online Market - Remote\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<span>\u00a0<\/span><b>Customer Advisor in Portugal (Remote)<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Advisor, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1721293\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:48.904+08:00\",\"created_at\":\"2026-04-10T00:08:38.984+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Representative--German-speaking----Online-Market---Remote_R1721293-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367936\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Representative--German-speaking----Online-Market---Remote_R1721293-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Representative--German-speaking----Online-Market---Remote_R1721293-1\/apply\",\"job_requisition_id\":\"R1721293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721293\",\"wid\":\"4067866d12cc1023f05ff74eaace0000\",\"descriptor\":\"Customer Representative (German-speaking) - Online Market - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"568\",\"campaign_id\":\"31016\",\"campaign_title\":\"Advisor I, Customer Service R1721301\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (English-speaking) - Volkswagen\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Braga, Portugal (On-Site),<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Service Representative, you will:<\/p><ul><li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li><li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li><li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li><li>Maintain professional, empathetic relationships with all customers.<\/li><li>Collaborate effectively with team members and management.<\/li><li>Provide feedback on emerging issues and identify improvement areas proactively<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of English (written and oral)<\/li><li>Have 1 year of experience in technical roles or automotive customer service<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li><li>Are empowered to make independent decisions with strong documentation skills<\/li><li>Are skilled in resolving issues, and providing solution<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position<\/p>\",\"ats_external_id\":\"R1721301\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:48.914+08:00\",\"created_at\":\"2026-04-10T00:08:38.752+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Service-Representative--English-speaking----Volkswagen_R1721301\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367950\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Service-Representative--English-speaking----Volkswagen_R1721301\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Service-Representative--English-speaking----Volkswagen_R1721301\/apply\",\"job_requisition_id\":\"R1721301\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721301\",\"wid\":\"12547b2425a31023f13e3247bd6a0000\",\"descriptor\":\"Service Representative (English-speaking) - Volkswagen\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"569\",\"campaign_id\":\"31015\",\"campaign_title\":\"Advisor I, Customer Service R1720970\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - Volkswagen - Remote\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Portugal (Remote),<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Service Representative, you will:<\/p><ul><li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li><li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li><li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li><li>Maintain professional, empathetic relationships with all customers.<\/li><li>Collaborate effectively with team members and management.<\/li><li>Provide feedback on emerging issues and identify improvement areas proactively<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Czech (written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in technical roles or automotive customer service<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li><li>Are empowered to make independent decisions with strong documentation skills<\/li><li>Are skilled in resolving issues, and providing solution<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1720970\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:48.677+08:00\",\"created_at\":\"2026-04-10T00:08:38.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--Czech-speaking----Volkswagen---Remote_R1720970\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367807\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--Czech-speaking----Volkswagen---Remote_R1720970\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--Czech-speaking----Volkswagen---Remote_R1720970\/apply\",\"job_requisition_id\":\"R1720970\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720970\",\"wid\":\"12547b2425a31023a3ea273aaa2e0000\",\"descriptor\":\"Customer Service Representative (Czech-speaking) - Volkswagen - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"570\",\"campaign_id\":\"31012\",\"campaign_title\":\"Advisor I, Customer Service R1720630\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Leader Retail Brand - Remote\",\"street\":\"PRT Braga\",\"address\":\"PRT Braga\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Manage supplier invoices in the internal system<\/li><li>Enlighten suppliers concerning invoice doubts.<\/li><li>Answer suppliers through outgoing and incoming calls and emails<\/li><li>Evaluate the need for escalation<\/li><li>Put suppliers in contact with the client in case of necessity<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of<b> French (C2 - written and oral)\u00a0and a good level of English (B2)<\/b><\/li><li>Have strong analytical and problem-solving skills.<\/li><li>Have proficiency in Excel and good communication skills<\/li><li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li><li>Are responsible, flexible, dynamic, and resilient.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1720630\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:48.314+08:00\",\"created_at\":\"2026-04-10T00:08:37.678+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTAxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Largo-2nd-Flr\/Customer-Service-Representative--French-speaking----Leader-Retail-Brand---Remote_R1720630\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-BRA-LARGO-01\",\"wid\":\"740544c0a47f01e68fb6598e1f116962\",\"descriptor\":\"PRT Braga\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367764\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Largo-2nd-Flr\/Customer-Service-Representative--French-speaking----Leader-Retail-Brand---Remote_R1720630\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Largo-2nd-Flr\/Customer-Service-Representative--French-speaking----Leader-Retail-Brand---Remote_R1720630\/apply\",\"job_requisition_id\":\"R1720630\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720630\",\"wid\":\"f11da311a85a1023632decee4dda0000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Leader Retail Brand - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"571\",\"campaign_id\":\"30488\",\"campaign_title\":\"Advisor I, Customer Service R1720556\",\"campaign_type\":\"job_application\",\"job_title\":\"Candidatures externes VILLERS \u2013 Import TALKPUSH\",\"street\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\",\"address\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\",\"city\":\"Villers-Cotter\u00eats\",\"state\":null,\"postal_code\":\"2600\",\"region\":null,\"country\":\"France\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1720556\",\"location\":\"Villers-Cotter\u00eats\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:06:47.349+08:00\",\"created_at\":\"2026-04-10T00:05:45.352+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b405615ec70000\",\"descriptor\":\"C Automobile Services France\",\"reference_id\":\"WFR29\",\"organization_reference_id\":\"WFR29\"},\"location\":{\"city\":\"Villers-Cotter\u00eats\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"FR-VIL-BOURS-01\",\"wid\":\"d400e09d53be101d47a1cde9c3080000\",\"descriptor\":\"FRA Villers-Cotter\u00eats - 11 avenue de Boursonne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"valentin.dauchelle@concentrix.com\"},\"first_name\":\"Dauchelle, Valentin\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103146275\",\"wid\":\"a4ec10fba0a1101727453e6ae1f20000\",\"descriptor\":\"Valentin Dauchelle (103146275)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Villers-Cotterts---11-avenue-de-Boursonne\/Candidatures-externes-VILLERS---Import-TALKPUSH_R1720556\/apply\",\"job_requisition_id\":\"R1720556\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b405615ec70000\",\"descriptor\":\"C Automobile Services France\",\"reference_id\":\"WFR29\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR29\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadia.bendjelti@concentrix.com\"},\"first_name\":\"Nadia Bendjelti (102562460)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720556\",\"wid\":\"5830d3f3381a10235a090910b2350000\",\"descriptor\":\"Candidatures externes VILLERS \u2013 Import TALKPUSH\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1844\",\"campaign_id\":\"363\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721479\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Italian - speaking) - On-site IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant in Barcelona\u00a0(on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Italian with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week, permanent contract: rotative Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19,623 euros gross\/year &#43; up to 1,200 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1721479<\/span><\/p>\",\"ats_external_id\":\"R1721479\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:06:37.186+02:00\",\"created_at\":\"2026-04-09T20:04:46.337+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368654\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian---speaking----On-site-IN02_R1721479\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Italian---speaking----On-site-IN02_R1721479\/apply\",\"job_requisition_id\":\"R1721479\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721479\",\"wid\":\"aadbe9c274aa102409de469273d10000\",\"descriptor\":\"Fashion Support Consultant (Italian - speaking) - On-site IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1845\",\"campaign_id\":\"361\",\"campaign_title\":\"Advisor II, B2B Sales R1719365\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Finnish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p>- Full-time, permanent Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<\/p><p>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary 25,000 euros gross per year &#43;\u00a0 4,800 euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1719365<\/span><\/p>\",\"ats_external_id\":\"R1719365\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T08:31:41.664+02:00\",\"created_at\":\"2026-04-09T18:18:52.474+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Finnish\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367855\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Finnish---speaking----Hybrid---Cloud-Solutions-MV02_R1719365\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Finnish---speaking----Hybrid---Cloud-Solutions-MV02_R1719365\/apply\",\"job_requisition_id\":\"R1719365\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amir.golshanebrahimi@concentrix.com\"},\"first_name\":\"Amir Golshan Ebrahimi (102625479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719365\",\"wid\":\"ff06e60294ed10218772cc376c4a0000\",\"descriptor\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1846\",\"campaign_id\":\"357\",\"campaign_title\":\"Advisor II, B2B Sales R1719357\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><b><span>R1719357<\/span> <\/b><\/p>\",\"ats_external_id\":\"R1719357\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T08:32:04.283+02:00\",\"created_at\":\"2026-04-09T18:18:50.632+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Norwegian\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Norwegian-speaking----Hybrid---Cloud-Solutions-MV02_R1719357\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Norwegian-speaking----Hybrid---Cloud-Solutions-MV02_R1719357\/apply\",\"job_requisition_id\":\"R1719357\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.vedde@concentrix.com\"},\"first_name\":\"Christian Vedde (102540521)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719357\",\"wid\":\"9439aa4c7b481021870fab926d730000\",\"descriptor\":\"Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1847\",\"campaign_id\":\"353\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1720967\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Personal Stylist (English-speaking) - On-site MX01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Digital Personal Stylist in Barcelona,\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Are you passionate about fashion, styling, and delivering exceptional customer experiences?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services<span>\u00a0<\/span><\/span><span>leader in<\/span><span><span>\u00a0<\/span>powering the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>represent a premium brand and help recreate the in-store luxury experience in a digital environment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a Digital Personal Stylist in Barcelona,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>connect with clients through chat and email, offering personalized styling advice while driving engagement and sales.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the training, tools, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>develop<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in luxury fashion,<span>\u00a0<\/span><\/span><span>clienteling<\/span><span>, and digital sales, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Deliver a premium, personalized styling experience<\/span><span><span>\u00a0<\/span>via chat and email, replicating the in-store luxury client advisor journey.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Provide<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>and engaging product recommendations, including sizing,<span>\u00a0<\/span><\/span><span>fit<\/span><span>, and styling advice.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Create complete looks by mixing and matching products and suggesting complementary items.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive e-commerce sales performance by achieving targets and applying upselling and cross-selling techniques.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage multiple client interactions while meeting SLA response times and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>high-quality communication.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Build strong client relationships to enhance satisfaction, loyalty, and repeat business.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Fluent English<\/span><span><span>\u00a0<\/span>with strong written communication skills (essential for client interactions).<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience in customer service, retail, or fashion-related roles is highly valued.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Passion for fashion, styling, and luxury brands, with the ability to learn product details quickly.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong multitasking and organizational skills, with the ability to work under pressure.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Detail-oriented with a customer-first mindset and a focus on delivering high-quality experiences.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Sales-driven attitude with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities to upsell and cross-sell.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0Monday to Friday from 18:00 to 3:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 20.600\u20ac gross\/year &#43; up to 2.400\u20ac in performance bonus<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>passionate about fashion and love helping<span>\u00a0<\/span><\/span><span>people<\/span><span><span>\u00a0<\/span>feel confident in what they wear, this is your chance to bring that experience into the digital world. Apply today!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <span>R1720967<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1720967\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1716.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.477+02:00\",\"created_at\":\"2026-04-09T18:18:48.265+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368915\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Digital-Personal-Stylist--English-speaking----On-site-MX01_R1720967\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Digital-Personal-Stylist--English-speaking----On-site-MX01_R1720967\/apply\",\"job_requisition_id\":\"R1720967\"}],\"organizations\":[{\"wid\":\"762a036300cf101eef7a8c667a460000\",\"descriptor\":\"20025 - Maxmara - WHSBTSPAIN150\",\"reference_id\":\"WHSBTSPAIN150\",\"custom_reference_id\":\"WHSBTSPAIN150\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"35ad68c732c0101fc4fa4eef9b8b0000\",\"descriptor\":\"W0ZOUL P_Sbt_Spain_Maxmara\",\"reference_id\":\"W0ZOUL\",\"custom_reference_id\":\"W0ZOUL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carolina.barbosa@concentrix.com\"},\"first_name\":\"Carolina Barbosa (102539317)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720967\",\"wid\":\"f11da311a85a1023a3916c381de20000\",\"descriptor\":\"Digital Personal Stylist (English-speaking) - On-site MX01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1848\",\"campaign_id\":\"352\",\"campaign_title\":\"Advisor II, B2B Sales R1720185\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><\/p><\/div><div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you looking to grow your career in sales and work with leading technology brands?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. In this role,<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As an <b>Inside Partner Sales Representative (IPSR)<\/b> in Barcelona, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>provide you with the tools, training, and support you need to succeed.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>a healthy sales pipeline, supporting account planning and ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>reporting and funnel management.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Drive partner engagement through proactive outreach,<span>\u00a0<\/span><\/span><span>trainings<\/span><span>, and events, while ensuring a strong post-sales experience.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><p>- Proficient or bilingual in French plus advanced English<\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Strong sales and negotiation skills, with the ability to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and drive revenue growth.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Excellent communication, relationship-building, and organizational skills.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Customer-focused mindset with strong listening and problem-solving abilities.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Ability to manage multiple priorities,<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>pipeline accuracy, and work towards targets and KPIs.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Proficiency<\/span><span><span>\u00a0<\/span>in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salary 21.100 \u20ac gross\/year &#43; up to 7.400 in performance bonus\u00a0<\/span><\/span><span><span>&#43; private medical insurance<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Great location<\/span><span><span>\u00a0<\/span>in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><b><span>R1720185<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1720185\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-14T11:29:08.192+02:00\",\"created_at\":\"2026-04-09T18:18:47.770+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative--French---speaking----Hybrid--High-Tech-Industry-HT05-_R1720185\/apply\",\"job_requisition_id\":\"R1720185\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"catarinagoncalvesdacunha.goncalves@concentrix.com\"},\"first_name\":\"Catarina Gon\u00e7alves Da Cunha (102538914)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720185\",\"wid\":\"f11da311a85a1023040566e9ff800000\",\"descriptor\":\"Inside Partner Sales Representative (French - speaking) -\u00a0Hybrid- High Tech Industry HT05\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1849\",\"campaign_id\":\"350\",\"campaign_title\":\"Advisor II, B2B Sales R1720178\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Great location office in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1720178<\/span><\/p>\",\"ats_external_id\":\"R1720178\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-13T14:57:42.211+02:00\",\"created_at\":\"2026-04-09T18:18:46.816+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368018\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French---speaking----Hybrid---High-Tech-Industry-HE04_R1720178\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French---speaking----Hybrid---High-Tech-Industry-HE04_R1720178\/apply\",\"job_requisition_id\":\"R1720178\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alienortiphainehelene.debernard@concentrix.com\"},\"first_name\":\"Alienor Tiphaine Helene De Bernard (102538847)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720178\",\"wid\":\"f11da311a85a1023023c4f25a6710000\",\"descriptor\":\"Account Manager (French - speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1850\",\"campaign_id\":\"349\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1720154\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Remote (Spain)IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0(remote)<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in <span>Czech and Slovak <\/span>with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.600\u00a0 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work anywhere in Spain<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1720154<\/span><\/p>\",\"ats_external_id\":\"R1720154\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-14T15:43:17.894+02:00\",\"created_at\":\"2026-04-09T18:18:45.941+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Slovak\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Czech-and-Slovakian---speaking----Remote-IN02_R1720154\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Czech-and-Slovakian---speaking----Remote-IN02_R1720154\/apply\",\"job_requisition_id\":\"R1720154\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.poloni2@concentrix.com\"},\"first_name\":\"Marco Poloni (102541136)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720154\",\"wid\":\"baecbe4545cb1022fe47c9712a390000\",\"descriptor\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Remote (Spain)IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1851\",\"campaign_id\":\"348\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1720634\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Czech - speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona (on-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are bilingual or proficient in Czech and advanced in English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday - Friday, rotative between 09:00 - 18:00<br \/>- Base salary of 22,000 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1624467<\/span><\/p>\",\"ats_external_id\":\"R1720634\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1833.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:06:37.117+02:00\",\"created_at\":\"2026-04-09T18:18:45.227+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Czech---speaking----On-site---Automotive-Industry-JL01_R1720634\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Czech---speaking----On-site---Automotive-Industry-JL01_R1720634\/apply\",\"job_requisition_id\":\"R1720634\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e3cc50f741c0102ecda7c00572e30000\",\"descriptor\":\"24541 - Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aaronmichael.reimer@concentrix.com\"},\"first_name\":\"Aaron Michael Reimer (103368693)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720634\",\"wid\":\"7b977d15dc62102364ca0ba2b42a0000\",\"descriptor\":\"Inside Sales Representative (Czech - speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1852\",\"campaign_id\":\"347\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721263\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of French and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: <span>Monday-Thursday 8:30h-17:30h, Friday 8:30h-16:30h, temporary-medical leave<\/span><\/p><p>- Salary: <span>19.623,94<\/span> euros gross\/year &#43; 4.000\u20ac bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1721263<\/span><\/p>\",\"ats_external_id\":\"R1721263\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T09:23:40.630+02:00\",\"created_at\":\"2026-04-09T18:18:44.775+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368080\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--French-speaking----On-site-FA02_R1721263-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--French-speaking----On-site-FA02_R1721263-1\/apply\",\"job_requisition_id\":\"R1721263\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721263\",\"wid\":\"7254ac25f7991023ea9d7c40928b0000\",\"descriptor\":\"Customer Service Representative (French-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1853\",\"campaign_id\":\"345\",\"campaign_title\":\"Advisor I, B2B Sales R1719375\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (French-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Sales Representative in Barcelona<\/b>\u00a0(hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a\u00a0<b>Sales Representative<\/b>\u00a0in our team, you will:<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails<br \/>- Detect High Business Opportunities<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns<br \/>- Process callout campaign based on a predefined list of resellers<br \/>- Process specific marketing on products and services<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>- Are proficient or native in French plus an advanced level of English<br \/>- Have outstanding communication skills (verbal and written)<br \/>- Have previous B2B sales experience<br \/>- Are positive, goal and target orientated<br \/>- Are comfortable speaking with business users at all levels<br \/>- Are a strong individual contributor as well as a team player<br \/>- Can handle project tasks with minimal direction and supervision<br \/>- Are highly organized and detail oriented<br \/>- Can prioritize workload.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09.00 to 18.00<\/p><p>- Salary 20 000 euros gross\/year &#43; up to 7 500 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1719375<\/span><\/p>\",\"ats_external_id\":\"R1719375\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:19:47.474+02:00\",\"created_at\":\"2026-04-09T18:18:43.859+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367681\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English-speaking----Hybrid---High-Tech-HT05_R1719375-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English-speaking----Hybrid---High-Tech-HT05_R1719375-1\/apply\",\"job_requisition_id\":\"R1719375\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berenice.aguirre@concentrix.com\"},\"first_name\":\"Berenice Nathanaelle A Aguirre (102539566)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719375\",\"wid\":\"46bef50d60e2102188b90a2bfb6b0000\",\"descriptor\":\"Sales Representative (French-speaking) - Hybrid - High Tech HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1854\",\"campaign_id\":\"343\",\"campaign_title\":\"Advisor II, B2B Sales R1719383\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative in\u00a0Barcelona (Hybrid),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an\u00a0<b>Inside Sales Representative<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in French and advanced level of English<br \/>- Have a solid sales background and\u00a0previous\u00a0experience in Sales B2B\u00a0<br \/>- Have\u00a0strong communication\u00a0skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have\u00a0previous\u00a0experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>-\u00a0Full-time\u00a0contract,\u00a039\u00a0hours\/week:\u00a0Monday to Friday 9:00 to 18:00<br \/>- Salary offer: on-target earnings\u00a021,600 euros gross\/year\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Great office location in\u00a0Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><b><span>R1719383<\/span> <\/b><\/p>\",\"ats_external_id\":\"R1719383\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T13:28:50.214+02:00\",\"created_at\":\"2026-04-09T18:18:42.955+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367874\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----Hybrid---High-Tech-Industry-HE04_R1719383\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French-speaking----Hybrid---High-Tech-Industry-HE04_R1719383\/apply\",\"job_requisition_id\":\"R1719383\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jamescolin.gallaher@concentrix.com\"},\"first_name\":\"James Colin Gallaher (102542564)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719383\",\"wid\":\"3ca17bac56fa102189898488d7370000\",\"descriptor\":\"Inside Sales Representative (French-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1855\",\"campaign_id\":\"342\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1721011\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Portugu\u00e9s - AP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\" Asesor de Servicio al Cliente en Barcelona (presencial), \",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego \u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s. \u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal \u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar. \u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto <\/b><\/p><p><\/p><p>Tras recibir una completa formaci\u00f3n el nuevo gestor se responsabilizar\u00e1 de:\u00a0<\/p><p>\u00b7 Atender los contactos por los diferentes canales (tel\u00e9fono, mail, chat) y solucionar las consultas y\/o incidencias de los usuarios\u00a0<\/p><p>\u00b7 Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas para proporcionar una respuesta y una resoluci\u00f3n dentro del ANS\u00a0<\/p><p>\u00b7 Mantener conocimiento del servicio y del producto, as\u00ed como de las aplicaciones espec\u00edficas del cliente\u00a0<\/p><p>\u00b7 Asegurar el mantenimiento del ANS contractual\u00a0<\/p><p><\/p><p><b>Tus competencias \u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos. \u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa tienes: \u00a0<\/b><\/p><p><\/p><p>- Un nivel \u00a0biling\u00fce de Portugu\u00e9s y Castellano<\/p><p>\u00b7 Experiencia demostrable en atenci\u00f3n al cliente, preferiblemente en el sector de contact center\u00a0<\/p><p>\u00b7 Nivel avanzado de paquete Office y CRM (con omnicanalidad)\u00a0<\/p><p>\u00b7 Comunicaci\u00f3n asertiva y empat\u00eda\u00a0<\/p><p>\u00b7 Capacidad de resoluci\u00f3n y proactividad\u00a0<\/p><p>\u00b7 Trabajo en equipo\u00a0<\/p><p>\u00b7 Capacidad de adaptaci\u00f3n\u00a0<\/p><p><\/p><p><b>Ser\u00e1 un plus si eres: \u00a0<\/b><\/p><p><\/p><p>\u00b7 Petlover, voluntario en protectora\/asociaci\u00f3n de animales \u00a0<\/p><p>\u00a0\u00a0<br \/>\u00a0\u00a0\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro. \u00a0<\/p><p><\/p><p><b>Lo que ofrecemos \u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI. \u00a0<\/p><p><\/p><p><\/p><p>- Contrato eventual de 39h con horario de Lunes a Viernes de 9:00 a 18:00 \u00a0<br \/>- Rango salarial 19.600 euros brutos &#43; bonus hasta 2280\u20ac bruto al a\u00f1o \u00a0<br \/>- Excelente ubicaci\u00f3n de la oficina en la ciudad de Barcelona \u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados \u00a0<br \/>\u00a0<\/p><p>Experimenta tu mejor versi\u00f3n \u00a0<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan. \u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb. \u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo \u00a0\u00a0<\/i><\/p><p><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable. \u00a0<\/i><\/p><p><span>R1721011<\/span><\/p>\",\"ats_external_id\":\"R1721011\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.467+02:00\",\"created_at\":\"2026-04-09T18:18:42.119+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Portuguese\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368150\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Portugus---AP01_R1721011\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Portugus---AP01_R1721011\/apply\",\"job_requisition_id\":\"R1721011\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101fcd847930cb2f0000\",\"descriptor\":\"W0ZNZX P_Sbt_Spain_Affinity\",\"reference_id\":\"W0ZNZX\",\"custom_reference_id\":\"W0ZNZX\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fcc52a497b8f40000\",\"descriptor\":\"20099 - Affinitiy - WHSBTSPAIN217\",\"reference_id\":\"WHSBTSPAIN217\",\"custom_reference_id\":\"WHSBTSPAIN217\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"isabel.garcia@concentrix.com\"},\"first_name\":\"Isabel Garcia (102538256)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1721011\",\"wid\":\"12547b2425a31023af0bd9d87df70000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Portugu\u00e9s - AP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1856\",\"campaign_id\":\"341\",\"campaign_title\":\"Advisor I, Customer Service R1720995\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Barcelona (on-site) IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant\u00a0in Barcelona office based<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p><\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Czech and Slovak with an advanced level of English<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week contract: Monday to Friday 9:00 to 18:00<\/p><p>- Salary 19.623,94 euros gross\/year &#43; up to 1200 euros gross\/year in bonus\u00a0<\/p><p>- Opportunity to work from our Barcelona office<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1720995<\/span><\/p>\",\"ats_external_id\":\"R1720995\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:06:36.931+02:00\",\"created_at\":\"2026-04-09T18:18:41.401+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Slovak\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368039\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Czech-and-Slovak---speaking----Barcelona--on-site--IN02_R1720995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Fashion-Support-Consultant--Czech-and-Slovak---speaking----Barcelona--on-site--IN02_R1720995\/apply\",\"job_requisition_id\":\"R1720995\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101ef5b346fd59dd0000\",\"descriptor\":\"W0ZQP6 P_Sbt_Spain_Inditex\",\"reference_id\":\"W0ZQP6\",\"custom_reference_id\":\"W0ZQP6\",\"company_reference_id\":null},{\"wid\":\"737a25f4db51101ee7cc3bfa0cfb0000\",\"descriptor\":\"20179 - Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karina.weiss@concentrix.com\"},\"first_name\":\"Karina Weiss Murbach (102542428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720995\",\"wid\":\"12547b2425a31023a71a2bd76da70000\",\"descriptor\":\"Fashion Support Consultant (Czech and Slovak - speaking) - Barcelona (on-site) IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1914\",\"campaign_id\":\"829\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE \/ SALES\",\"campaign_type\":\"job_application\",\"job_title\":\"Kaufm\u00e4nnischer Sachbearbeiter (m\/w\/d) Vertriebsinnendienst  'HPE Aruba Sales'\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als&nbsp;<strong>kaufm&auml;nnischer Sachbearbeiter (m\/w\/d) im Vertriebsinnendienst <\/strong>f&uuml;r HPE Aruba Sales bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Hybrid (&uuml;berwiegend im Homeoffice) | Kernarbeitszeit: Montag - Freitag von 08:00 - 18:00 Uhr | bis zu 3.400 &euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>kaufm&auml;nnischer Mitarbeiter (m\/w\/d) im Sales Support <\/strong>wirst du:<\/p>\\n<ul>\\n<li>Als <strong>Ansprechpartner die zentrale Schnittstelle<\/strong> f&uuml;r vertriebliche Anliegen, f&uuml;r Au&szlig;endienstmitarbeiter (Field Sales) und interne Fachabteilungen sein.<\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Anfragen bearbeiten<\/strong><strong>, individuelle Angebote erstellen<\/strong> und bestehende oder notwendige <strong>Konfigurationen vornehmen<\/strong> und offene Prozesse aktiv nachfassen.<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Die Produktlisten<\/strong> f&uuml;r Rahmenvereinbarungen und Warenk&ouml;rbe gem&auml;&szlig; den Anforderungen des Endkunden und Portfolios unseres Auftraggebers <strong>pflegen und erstellen<\/strong>.&nbsp;<\/span><\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Qualifizierte Leads und zugeh&ouml;rige Genehmigungsverfahren<\/strong> bis hin zum Versand an den Partner\/Distributor oder Endkunden <strong>begleiten,<\/strong> sowie <strong>Endkundenverifizierungen<\/strong> <strong>koordinieren<\/strong>.&nbsp;<\/span><\/li>\\n<li>An <strong>Meetings mit dem Auftraggeber<\/strong> zur Kl&auml;rung von Status und erforderlichen Ma&szlig;nahmen bei offenen Preisanfragen teilnehmen.&nbsp;<\/li>\\n<\/ul>\\n<p><strong><br \/>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine <strong>abgeschlossene Ausbildung,<\/strong> vorzugsweise <strong>im kaufm&auml;nnischen Bereich<\/strong> (beispielsweise im Gro&szlig;- und Au&szlig;enhandel, als Industriekaufmann (m\/w\/d) oder als Kaufmann oder Kauffrau im Einzelhandel) absolviert hast.<\/li>\\n<li>Eine <strong>gro&szlig;e Zuverl&auml;ssigkeit, Genauigkeit<\/strong> und ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li><strong>Sehr gute Deutsch- sowie gute Englischkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li><strong>Erfahrung mit MS Office<\/strong> (Outlook &amp; Excel) hast.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Verhandlungsgeschick bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC <\/strong>bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>Bereits <strong>Erfahrung im Vertriebsinnendienst, im Order Management, in der Auftragsabwicklung im IT-Segment <\/strong>(speziell Netzwerkumfeld) oder in der <strong>Betreuung von Businesskunden.<\/strong><\/li>\\n<li>Eine <strong>Vertriebsaffinit&auml;t<\/strong>.<\/li>\\n<li>Eine Vorliebe f&uuml;r <strong>IT-Themen.<\/strong><\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 08:00 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, erg&auml;nzt durch ein attraktives Bonusmodell auf Basis deiner Leistung. Es winken somit <strong>bis zu 3.400 &euro; Brutto\/Monat*!<\/strong><\/li>\\n<li>Mit&nbsp;<strong>bis zu&nbsp;26&nbsp;Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge <\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt <\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du <\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Homeoffice &ndash; deutschlandweit<\/p>\\n<p>und<\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<br \/><br \/><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1721286<br \/><br \/><\/p>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein&nbsp;<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<br \/><br \/><\/p>\\n<p><strong>Arbeitserlaubnis&nbsp;<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"309867998\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-11T01:59:10.321+02:00\",\"created_at\":\"2026-04-09T11:35:18.374+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"445\",\"campaign_id\":\"4605\",\"campaign_title\":\"GTM - \u0130STANBUL\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130stanbul\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2220785690\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-13T02:59:07.678+03:00\",\"created_at\":\"2026-04-09T11:05:47.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"446\",\"campaign_id\":\"4604\",\"campaign_title\":\"GTM - BYTEDANCE - AZERBAIJANI\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - Azerbaijani and English\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Karyeran\u0131za bu g\u00fcn Concentrix-d\u0259 ba\u015flay\u0131n!\",\"long_description\":\"<div>\\n<h2>Concentrix Haqq\u0131nda<\/h2>\\n<h3>\u0130nqilabi karyeran\u0131n g&uuml;c&uuml;n&uuml; ya\u015fay\u0131n<\/h3>\\n<p>N&ouml;vb\u0259ti add\u0131m\u0131 axtar\u0131rs\u0131n\u0131z? Biz g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n qlobal texnologiya v\u0259 xidm\u0259t lideriyik. G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"785344777\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:05.689+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"469\",\"campaign_id\":\"2179\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p>\\n<p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluent in German (B2 level)<\/p>\\n<\/li>\\n<li>\\n<p>Matric qualification<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts (24hours)<\/p>\\n<\/li>\\n<li>\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>PC Literate (Speed, accuracy and navigation)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Provident Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<li>\\n<p>Relocation package for candidates outside KZN on offer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li>\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li>\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li>\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li>\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li>\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li>\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"1572321331\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T23:59:06.264Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"470\",\"campaign_id\":\"2178\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River NA\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":null,\"address\":null,\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":null,\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny Durban office!<\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>In this role, you&rsquo;ll be working on an exciting international campaign as the customer&rsquo;s first point of contact. We want candidates who can be proactive in problem-solving while remaining empathetic to the customer&rsquo;s concerns or queries.<\/p>\\n<p>Take up the challenge and put those communication skills to the test by applying today!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Required experience<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum 6 months of customer service experience within a contact centre environment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Required qualifications<\/strong><br \/><strong>Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Matric<\/p>\\n<\/li>\\n<li>\\n<p>Clear criminal and credit record<\/p>\\n<\/li>\\n<li>\\n<p>English Proficiency, both written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>High willingness to help customers, self-motivated, self-starting and self-assured<\/p>\\n<\/li>\\n<li>\\n<p>Good multitasking skills and the ability to work in a fast-paced environment<\/p>\\n<\/li>\\n<li>\\n<p>Excellent knowledge of effective customer service processes<\/p>\\n<\/li>\\n<li>\\n<p>Understanding of the Call Centre industry<\/p>\\n<\/li>\\n<li>\\n<p>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/p>\\n<\/li>\\n<li>\\n<p>Attention to Detail<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work shifts in a 24\/7 environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Monthly Basic salary of <strong>R6500<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member\/ Medical Insurance for the main member (employee) and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Provident\/Pension Fund<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure timely and accurate resolution of customers&rsquo; concerns at the first point of contact within agreed service levels, targets and objectives<\/p>\\n<\/li>\\n<li>\\n<p>Accountable to close the customer query and ensuring a resolution or feedback<\/p>\\n<\/li>\\n<li>\\n<p>Check to ensure that appropriate changes were made to resolve customers' concerns<\/p>\\n<\/li>\\n<li>\\n<p>Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.<\/p>\\n<\/li>\\n<li>\\n<p>Promotes client products, services and solutions at all times<\/p>\\n<\/li>\\n<li>\\n<p>Resolve customer queries related to:&nbsp;<br \/>Payment queries<br \/>Incorrect orders<br \/>Missing transactions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with South Africa&rsquo;s law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4146483488\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T23:59:06.253Z\",\"created_at\":\"2026-04-08T14:39:03.980Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"471\",\"campaign_id\":\"2177\",\"campaign_title\":\"GTM_NA_SA_Customer Service - Kaizen \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Back Office\",\"street\":null,\"address\":null,\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":null,\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Back Office Customer Service Advisor working on an internationally innovative campaign with a base salary of <strong>R7500 plus a campaign-specific allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of 8 months call centre experience\/Back office (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong> <strong>(essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Clear Credit and Criminal Record<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work shifts aligned to United States business hours, including nights and weekends.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and analytical thinking<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service orientation with a focus on customer trust and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic computer skills, including MS Office or Google Suite<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Previously dealing with payments, finance, or back-office operations is an advantage<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R7500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Campaign allowance of R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collect and analyze key information in accordance with the regulations of the competent auditing authority<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help customers with the client&rsquo;s procedure<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Approve withdrawals as far as the documents are concerned<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Improve past data entries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate with other departments, following pending issues related to the customer's identification or withdrawal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with team\/shift leader &amp; colleagues from various departments<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure appropriate and confidential handling\/sharing of sensitive information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure compliance with all AML laws and regulations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Update customer database.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"451562217\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T23:59:06.241Z\",\"created_at\":\"2026-04-08T11:20:55.710Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"447\",\"campaign_id\":\"4603\",\"campaign_title\":\"GTM -  HRO - HR Operations Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Operations Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career,<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALIFICATIONS<\/strong><\/p>\\n<ul>\\n<li>Graduation from relevant departments of universities<\/li>\\n<li>Minimum 2 years of experience in blue-collar recruitment and operational HR processes<\/li>\\n<li>Intermediate level English language skills<\/li>\\n<li>Analytical thinking and data-driven work skills<\/li>\\n<li>Ability to adapt to a busy operational pace and take an active role in the field<\/li>\\n<li>Strong communication skills and aptitude for teamwork<\/li>\\n<li>Proficient use of MS Office programs (especially Excel) and Google Sheets<\/li>\\n<\/ul>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<ul>\\n<li>Managing blue-collar recruitment and onboarding processes end-to-end<\/li>\\n<li>Coordinating with operations and planning teams to monitor headcount planning<\/li>\\n<li>Performing HR reporting and headcount tracking Monitoring daily wage employee processes<\/li>\\n<li>Managing discipline and employee relations processes<\/li>\\n<li>Taking an active role in blue-collar projects<\/li>\\n<li>Ensuring the effective use of HR systems and maintaining data accuracy<\/li>\\n<\/ul>\",\"ats_external_id\":\"930679591\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T02:59:09.758+03:00\",\"created_at\":\"2026-04-07T13:57:58.262+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"human_resources\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"156\",\"campaign_id\":\"683\",\"campaign_title\":\"R1720686 Work-at-Home - Bilingual Sales Automotive FR Michelin\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Remote (Automotive, Bilingual: English \/ French)\",\"long_description\":\"<div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"emphasis-3\\\" style=\\\"background-color: #fbeeb8;\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>Le\/la repr&eacute;sentant(e) des ventes internes &ndash; t&eacute;l&eacute;travail (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; assurer le service &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les candidatures pour ce poste sont accept&eacute;es en continu. Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance chez Concentrix est fait pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) commercial(e) s&eacute;dentaire &agrave; distance (secteur automobile, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres provenant de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de l'autre, unis par la volont&eacute; d'innover. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; une exp&eacute;rience client exceptionnelle et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre vision&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous serez amen&eacute;(e) &agrave; :<\/p>\\n<ul>\\n<li>Assurer le soutien &agrave; la client&egrave;le (appels entrants et sortants)<\/li>\\n<li>Utiliser un guide de flux d'appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Conclure des ventes, prospecter, n&eacute;gocier, pr&eacute;senter des offres et mettre en pratique vos comp&eacute;tences B2B et B2C<\/li>\\n<li>Utiliser vos connaissances des produits, d&eacute;velopper des relations clients et trouver de nouvelles fa&ccedil;ons de fid&eacute;liser la client&egrave;le<\/li>\\n<li>Faire preuve de rigueur et de minutie dans la vente de produits et services<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services compl&eacute;mentaires &agrave; chaque vente<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) des ventes internes (secteur automobile, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/li>\\n<li>Au moins un an d'exp&eacute;rience confirm&eacute;e en vente (atteinte des objectifs, r&eacute;mun&eacute;ration &agrave; la commission, vente de produits et\/ou services)<\/li>\\n<li>Solide compr&eacute;hension du processus de vente, du d&eacute;veloppement de la relation client, de la communication, des techniques de n&eacute;gociation et de la conclusion de contrats<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches simultan&eacute;ment dans un environnement dynamique<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion internet. Un ordinateur professionnel pourrait &ecirc;tre fourni selon le poste propos&eacute;, mais ce n'est pas garanti (un recruteur en discutera plus en d&eacute;tail).<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et un t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 20,00&nbsp;$ et 24,00&nbsp;$ de l'heure (le taux horaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme complet d'aide aux employ&eacute;s (PAE), un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s.<\/li>\\n<li>Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour vous soutenir dans votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de travailler &agrave; domicile.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si cela correspond &agrave; l'&eacute;tape id&eacute;ale pour votre parcours professionnel, contactez-nous. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde ont choisi Concentrix comme employeur de r&eacute;f&eacute;rence.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI :<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances <\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste.<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <u>ICI<\/u>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Inside Sales Rep &ndash; Remote (Automotive, Bilingual: English \/ French)&nbsp;works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis.&nbsp;Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support<\/li>\\n<li>using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to speak fluent French and English<\/li>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20.00-$24.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><\/p>\\n<p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK. For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE.<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1720686\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.574-04:00\",\"created_at\":\"2026-04-07T12:33:41.895-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"CAN\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Automotive--Bilingual--English---French-_R1672293\/apply\",\"job_requisition_id\":\"R1672293\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672293\",\"wid\":\"fedde5c1af281030b958a45ebcc90000\",\"descriptor\":\"R1672293 Customer Service Rep \u2013 Remote (Automotive, Bilingual: English \/ French) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1915\",\"campaign_id\":\"827\",\"campaign_title\":\"GTM \/ DE \/ MUN \/ BMW \/ 3rd Level-Support (BM)\",\"campaign_type\":\"job_application\",\"job_title\":\"Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile\",\"street\":\"Frankenthaler Str. 20a\",\"address\":\"Frankenthaler Str. 20a\",\"city\":\"M\u00fcnchen\",\"state\":null,\"postal_code\":\"81539\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnchen!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort M&uuml;nchen, Hybrid m&ouml;glich | Kernarbeitszeit: Montag - Freitag von 07:45 - 18:00 Uhr | 2.900&euro; Brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p>Als <strong>Technischer Kundenberater (m\/w\/d) KFZ Technik Automobile<\/strong>&nbsp;in unserem 3rd Level-Team wirst du:<\/p>\\n<ul>\\n<li>Die technischen <strong>Supportanfragen mittels Ticketsystem entgegennehmen<\/strong> und bearbeiten.<\/li>\\n<li><strong>Dich speziell um die Fehleranalyse<\/strong>, Konfigurationen der Fahrersysteme, Einstellungen der Navigationssysteme <strong>und andere technische Anliegen der Kunden k&uuml;mmern<\/strong><\/li>\\n<li>Das Anliegen bearbeiten und den Kunden <strong>bis zur fachlichen L&ouml;sung<\/strong> seines Anliegens begleiten.<\/li>\\n<li><strong>Der zentrale Ansprechpartner<\/strong> f&uuml;r Endkunden der Premium Automarke im Bereich <strong>Connected Drive<\/strong> sein.<\/li>\\n<li>Telefonisch <strong>mit dem Endkunden in Kontakt treten<\/strong> &ndash; stets mit dem Ziel, ein erstklassiges Kundenerlebnis zu schaffen.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation <strong>in der Kundendatenbank dokumentieren<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>Eine Leidenschaft f&uuml;r Autos hast und <strong>dich sehr gut<\/strong> <strong>mit KFZ-Technik auskennst<\/strong>.<\/li>\\n<li>Ein <strong>hohes Qualit&auml;tsbewusstsein<\/strong> und eine ausgepr&auml;gte Teamf&auml;higkeit zeigst.<\/li>\\n<li>Wohnhaft in Deutschland bist und die <strong>Anforderungen an einen Remote-Arbeitsplatz <\/strong>erf&uuml;llen kannst.<\/li>\\n<li>Bereit bist zu Events, Schulungen und Veranstaltungen <strong>an den Standort in M&uuml;nchen zu reisen<\/strong>.<\/li>\\n<li><strong>Sehr gute Deutschkenntnisse<\/strong>in Wort und Schrift mitbringst.<\/li>\\n<li>Ein&nbsp;<strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<li><strong>Sicher <\/strong>im Umgang&nbsp;<strong>mit dem PC.<\/strong><\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im<\/strong> Umgang mit anspruchsvollen Kunden oder einem <strong>gehobenen Premium-Kundenservice<\/strong>.<\/li>\\n<li>Bereits Erfahrung <strong>in einem technischen Beruf<\/strong>, in der IT oder als Elektroniker.<\/li>\\n<li>Eine Ausbildung im Bereich der <strong>Automobilbranche, als Mechatroniker<\/strong> oder als KFZ-Mechaniker.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Starte in&nbsp;<strong>Vollzeit <\/strong>(40&nbsp;Stunden\/Woche) bei uns durch. Das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li>Profitiere von unserem <strong>flexiblem Arbeitszeitmodell mit Kernarbeitszeit<\/strong> (Montag - Freitag von 07:45 - 18:00 Uhr) &ndash; die restlichen Stunden teilst du dir frei ein.<\/li>\\n<li>Mit&nbsp;<strong>bis zu 24 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem&nbsp;<strong>intensivem&nbsp;(Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>ist f&uuml;r uns selbstverst&auml;ndlich.<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<li>Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.&nbsp;Nach der Probezeit erh&auml;ltst du zus&auml;tzliche einen&nbsp;<strong>exklusiven Rabatt<\/strong>auf bestimmte Produkte unseres Auftraggebers.<\/li>\\n<li>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/li>\\n<li>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Frankenthaler Str. 20a, 81539 M&uuml;nchen<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1720527<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4090261031\",\"location\":\"M\u00fcnchen, Bayern\",\"job_type\":\"full_time\",\"salary\":\"2900\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-07T13:03:40.344+02:00\",\"created_at\":\"2026-04-07T11:34:52.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"136\",\"campaign_id\":\"1507\",\"campaign_title\":\"R1720682 WAH - Automotive Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep - Automotive (Remote)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Inside Sales Rep - Automotive (Remote)\",\"long_description\":\"<div>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Inside Sales Rep &ndash; Automotive (Remote) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; Automotive, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; Automotive working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support using a call flow guide<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; Automotive (Remote) role include:<\/p>\\n<ul>\\n<li>1+ year of proven B2B experience (meeting quotas, working on commission, selling products and\/or services)<\/li>\\n<li>Account Management experience preferred<\/li>\\n<li>Experience utilizing a CRM preferred (such as SalesForce)<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\\n<\/div>\",\"ats_external_id\":\"R1720682\",\"location\":\"Remote, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:05.270-05:00\",\"created_at\":\"2026-04-07T11:22:40.161-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"101533919\",\"wid\":\"74a1a59fc7cd016d2854ca84d01b427c\",\"descriptor\":\"Krissy Lee - Quinlan (101533919)\"},{\"id\":\"100345132\",\"wid\":\"60219339f7a01064b741bec04c77f899\",\"descriptor\":\"Jessica Brown (100345132)\"},{\"id\":\"100504852\",\"wid\":\"60219339f7a010649c90877ed5ba8d01\",\"descriptor\":\"Cindy Moreland (100504852)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"},{\"id\":\"200400446\",\"wid\":\"60219339f7a01064b7ba8540cdf68bf6\",\"descriptor\":\"Kerry Fitzgerald (200400446)\"},{\"id\":\"100695431\",\"wid\":\"60219339f7a010649e02cfce4a7237cd\",\"descriptor\":\"Amy King (100695431)\"},{\"id\":\"999624\",\"wid\":\"f6358e3b3d6d014833286060fd183077\",\"descriptor\":\"Teresa Hernandez (999624)\"},{\"id\":\"101984101\",\"wid\":\"5cb78a785104011f80ee2912fd210000\",\"descriptor\":\"Kristen Brown (101984101)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367755\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1720682\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1720682\/apply\",\"job_requisition_id\":\"R1720682\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1720682\",\"wid\":\"f11da311a85a1023696260b7aa300000\",\"descriptor\":\"R1720682 Inside Sales Rep - Automotive (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1968\",\"campaign_id\":\"44\",\"campaign_title\":\"Perfect-World\/Russian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Russian\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Russian<\/strong> language&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2154870564\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:12.234+04:00\",\"created_at\":\"2026-04-03T18:29:28.788+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ru\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1969\",\"campaign_id\":\"43\",\"campaign_title\":\"Perfect-World\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2840949032\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:12.179+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1970\",\"campaign_id\":\"42\",\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1889830261\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:12.127+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1971\",\"campaign_id\":\"41\",\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"695358864\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:12.065+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"330\",\"campaign_id\":\"773\",\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1 i komunikuje si\u0119 po angielsku (B2) \ud83c\udf0d<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"2959865484\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-03T13:44:39.608+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1821\",\"campaign_id\":\"137\",\"campaign_title\":\"Altroconsumo\",\"campaign_type\":\"job_application\",\"job_title\":\"Operatore Outbound Servizio Call Back - Part Time\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/strong><\/p>\\n<p>Siamo alla ricerca di Operatori Outbound per una nostra azienda cliente, numero uno in Italia nell'informazione e&nbsp;tutela dei consumatori.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALE SARA' IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/p>\\n<ul>\\n<li>Attivit&agrave; di call back: contatto telefonico di potenziali clienti che hanno richiesto maggiori informazioni;&nbsp;<\/li>\\n<li>Consulenza e guida del cliente nel processo di acquisto e attivazione dei servizi offerti;&nbsp;<\/li>\\n<li>Possibile utilizzo liste di cold calling.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Pregressa esperienza outbound, in attivit&agrave; di Sales\/Call Back;&nbsp;<\/li>\\n<li>Capacit&agrave; di lavorare per obiettivi;&nbsp;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; 5 gg alla settimana, Lun - Ven, su fascia &nbsp;9.00 - 19.30 e Sab 9.00-15.30.<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Accesso h24 alla piattaforma di e-learning Concentrix University, con migliaia di corsi gratuiti;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Lavoro in modalit&agrave; ibrida;<\/li>\\n<li>Bonus al raggiungimento degli obiettivi;<\/li>\\n<li>Contratto di Collaborazione part-time (30h) con fisso di 8,65&euro; l&rsquo;ora;<\/li>\\n<li>Formazione iniziale retribuita.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1690710788\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T14:03:39.708+02:00\",\"created_at\":\"2026-04-03T12:29:06.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"400\",\"campaign_id\":\"227\",\"campaign_title\":\"EasyJet CDD \/ Italian\/ Iasi \",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Customer Support, On Site, Iasi, May-September Contract\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you want to learn new things and also to have an income during the summer THIS is the perfect match for you!<\/p>\\n<p>Join our adventurous project in <strong>Iasi<\/strong> as<strong style=\\\"font-style: italic;\\\"> Customer Agent with Italian <\/strong>and you will be part of our team of game-changers offering support for one of the top players in the travel industry.&nbsp;<\/p>\\n<p><br \/><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <em><strong>Customer Agent with Italian<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Provide solutions to clients&rsquo; issues in order to deliver excellent customer experience<\/li>\\n<li>Offer customer service by providing information about travel aspects (flight cancellation, booking tickets, refunds, discounts, destinations, etc)<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience<\/li>\\n<\/ul>\\n<p><br \/><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Very good level of <strong>Italian language (both written and spoken)<\/strong><\/li>\\n<li>Have a <strong>medium level of \ufe00English<\/strong><\/li>\\n<li>Customer orientated mindset with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li><strong>Good computer skills<\/strong><\/li>\\n<li>Patience and proactivity<\/li>\\n<li><strong>Availability to work from our headquarters in Iasi<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time or part-time role<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p><strong>Please note that this role involves a fixed-term contract - 4 months period! (End of May- End of September)<\/strong><\/p>\\n<p><br \/><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"3674727526\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T02:59:03.468+03:00\",\"created_at\":\"2026-04-02T17:40:32.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"448\",\"campaign_id\":\"4602\",\"campaign_title\":\"GTM -  HRO - Seller Operations Support Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Operations Support Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career!<\/p>\\n<p>We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>We take pride in being recognized year-round with awards such as &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications<\/strong><\/p>\\n<ul>\\n<li>Bachelor&rsquo;s degree from reputable universities; business administration, economics, engineering faculties<\/li>\\n<li>At least 1 year of experience preferably in supply chain, operations<\/li>\\n<li>Good command of MS Office, (especially G-sheet and Excel knowledge)<\/li>\\n<li>Good command of English<\/li>\\n<li>Good team player with strong communication skills<\/li>\\n<li>Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills<\/li>\\n<li>Data-oriented mindset with strong problem-solving skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Communicate well with sellers and coordinate all operational processes<\/li>\\n<li>Coordinate with the sellers to assure orders arrive to customer within the deadline<\/li>\\n<li>Prepare operational quality metrics reports and arrange meeting with sellers<\/li>\\n<li>Follow up seller operation quality improvement points &amp; leading projects<\/li>\\n<li>Coordinate operational processes for new countries<\/li>\\n<li>Resolving tickets received from sellers<\/li>\\n<li>Supporting realated teams to enable Otif requirements<\/li>\\n<\/ul>\",\"ats_external_id\":\"4256454527\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-13T02:59:07.668+03:00\",\"created_at\":\"2026-04-02T15:22:55.381+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"operations\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1189\",\"campaign_id\":\"16512\",\"campaign_title\":\"Specialist I, Governance, Risk and Compliance (TCF) R1719300\",\"campaign_type\":\"job_application\",\"job_title\":\"Risk & Compliance Officer (H\/F) - Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission<\/b><\/p><p>Le ROM rel\u00e8vera directement du GOM (Global Operations Manager) et l\u2019assistera dans la supervision de la prestation sur l\u2019ensemble de son p\u00e9rim\u00e8tre.<br \/>Le ROM sera responsable d\u2019un p\u00e9rim\u00e8tre d\u00e9fini, qui pourra correspondre \u00e0 une partie ou \u00e0 la totalit\u00e9 du p\u00e9rim\u00e8tre du compte (\u00e0 confirmer par le GOM et \u00e0 r\u00e9\u00e9valuer selon la mont\u00e9e en comp\u00e9tences du ROM).<\/p><p>Conform\u00e9ment au contrat, le ROM soutiendra le GOM dans la supervision des op\u00e9rations quotidiennes du compte \u201cClient\u201d. Ce r\u00f4le consiste \u00e0 coordonner et appuyer les efforts du GOM et du directeur de site afin de stimuler la performance globale et les r\u00e9sultats op\u00e9rationnels.<\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><ul><li>De formation sup\u00e9rieure en gestion\/management<\/li><li>Maitrisant parfaitement le fran\u00e7ais et l&#39;anglais (niveau B2 et plus pour l&#39;anglais)<\/li><li>Communiquer efficacement avec les diff\u00e9rentes \u00e9quipes transversales au sein de l\u2019organisation ;<\/li><li>Garantir la coh\u00e9rence entre le \u00ab Fournisseur \u00bb et le \u00ab Client \u00bb ;<\/li><li>Assurer le suivi et la communication r\u00e9guli\u00e8re avec les \u00e9quipes, la r\u00e9solution de probl\u00e8mes, et le respect des indicateurs clients ainsi que des accords de niveau de service (SLA) ;<\/li><li>Contribuer de mani\u00e8re significative aux activit\u00e9s li\u00e9es \u00e0 la satisfaction client, \u00e0 la gestion de la relation client et \u00e0 la gestion de programmes ;<\/li><li>S\u2019assurer que les objectifs op\u00e9rationnels sont atteints, voire d\u00e9pass\u00e9s (ex. : indicateurs du tableau de bord \u00e9quilibr\u00e9 \/ balanced scorecard) ;<\/li><li>Collaborer avec les autres responsables des op\u00e9rations pour anticiper les besoins du client et agir de mani\u00e8re proactive ;<\/li><li>Soutenir les <b>revues de performance<\/b> entre le fournisseur et le client, et <b>mettre en \u0153uvre les plans d\u2019action<\/b> qui en d\u00e9coulent ;<\/li><li>Servir de <b>point de contact principal pour les escalades<\/b>.<\/li><\/ul><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du postea<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1719300\",\"location\":\"Mekn\u00e8s, Mekn\u00e8s\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T20:11:06.634+08:00\",\"created_at\":\"2026-04-01T20:10:06.438+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjUxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"50000\",\"primary_location\":{\"id\":\"MA-MEK-DARDM-01\",\"wid\":\"c26c745aa4a0101d479f4e33d14d0000\",\"descriptor\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Governance Risk and Compliance\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1053\",\"descriptor\":\"Specialist I, Governance, Risk and Compliance (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Mekns---Rsidence-Dar-Dmana---Rue-Angle-Sabou-et-Badr-Al-Koubra-Hamria\/Risk---Compliance-Officer--H-F----Mekns---Franais---Anglais---Expriment_R1719300\/apply\",\"job_requisition_id\":\"R1719300\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noureddine.ezziany@concentrix.com\"},\"first_name\":\"Noureddine Ez-Ziany (102546152)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1719300\",\"wid\":\"67f90e85db1a100a4c7f7ace1e210000\",\"descriptor\":\"Risk & Compliance Officer (H\/F) - Mekn\u00e8s - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1857\",\"campaign_id\":\"337\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1718528\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative in Barcelona(On-site),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>electric cars<\/span><span>.<\/span><span>\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure contractual SLA is maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide cover for other Agents in their absence, either within the same team or across teams<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>U<\/span><span>nderstand and comply with administrative duties including holiday, sickness and overtime<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>W<\/span><span>ork on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are<span>\u00a0<\/span><\/span><span>proficient<\/span><span><span>\u00a0<\/span>or<span>\u00a0<\/span><\/span><span>bilingual<\/span><span><span>\u00a0<\/span>in<span>\u00a0Dutch <\/span><\/span><\/span><span><span>and are fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have 1 year working experience in Customer Service<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can take ownership and progress calls to resolution or to escalate call to resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience in the automotive industry<\/span><\/span><br \/><span><span>- Have working experience with electric vehicles or possess your own<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time 39<\/span><\/span><span><span><span>\u00a0<\/span>hours\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday<span>\u00a0<\/span><\/span><span>rotative<span>\u00a0<\/span><\/span><span>08:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>21 700 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>&#43; up to<span>\u00a0<\/span><\/span><\/span><span><span>2000 euros<\/span><\/span><span><span><span>\u00a0<\/span>gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Central location in<span>\u00a0<\/span><\/span><\/span><span><span>Barcelona<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f<\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><br \/><span>R1718528<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1718528\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-13T12:12:40.724+02:00\",\"created_at\":\"2026-04-01T14:10:16.460+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367432\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718528\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718528\/apply\",\"job_requisition_id\":\"R1718528\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718528\",\"wid\":\"23332f66415f10218032b4efdcbe0000\",\"descriptor\":\"Customer Service Representative (Dutch-speaking) - On-site - Electrical Automotive Industry XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1858\",\"campaign_id\":\"335\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1718533\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"Job Description\\n\\nExperience the power of a game-changing career\u202f\u202f \\n\\nAre you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f \\n\\nIf you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f \\n\\n\\nCareer growth and personal development\u202f\u202f \\n\\nThis is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f \\n\\n\\nWhat you will do in this role\u202f\u202f \\n\\nIn everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f \\n\\nAs a Customer Service Representative on our team, you will:\u202f\u202f \\n\\n- Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users\u2019 demands \\n- Log call details onto call management systems and provide response and resolution within SLA \\n- Maintain service and product knowledge and expertise associated with applications specific to individual customers \\n- Ensure contractual SLA is maintained \\n- Provide cover for other Agents in their absence, either within the same team or across teams \\n\\n\\n\\nYour qualifications\u202f\u202f\\n \\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f \\n\\n \\nConcentrix is a great match if you:\u202f\u202f \\n\\n- Are proficient or bilingual in Danish and are fluent in English \\n- Have 1 year working experience in Customer Service \\n- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration \\n- Have good disposition to work in a customer service environment \\n- Can take ownership and progress calls to resolution or to escalate call to resolution \\n- Experience in the automotive industry\\n- Have working experience with electric vehicles or possess your own \\n\\n \\nDon\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f \\n\\n \\nWhat\u2019s in it for you\u202f\u202f \\n\\nWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f \\n\\n\\nIn this role, we offer benefits that help support your unique lifestyle:\u202f\u202f \\n\\n- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00 \\n- Salary 21 700 euros gross\/year + up to 2000 euros gross\/year in bonus \\n- Central location in Barcelona\\n- Bring-a-friend (referral) bonus opportunities \\n- Full paid training on the company and the project you'll be working on \\n- Career development programs and specialized courses \\n\\n \\nExperience the best version of you!\u202f\u202f \\n\\nAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f \\n\\n \\nIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f \\n\\n\\nConcentrix is an equal opportunity employer\u202f\u202f \\n\\nWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f\",\"long_description\":\"<p>Experience the power of a game-changing career\u202f\u202f\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a Customer Service Representative in Barcelona(On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f\u00a0<\/p><p><br \/>Career growth and personal development\u202f\u202f\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><br \/>What you will do in this role\u202f\u202f\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p>As a Customer Service Representative on our team, you will:\u202f\u202f\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><p>Your qualifications\u202f\u202f<br \/>\u00a0<br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>Concentrix is a great match if you:\u202f\u202f\u00a0<\/p><p>- Are proficient or bilingual in Danish and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>- Experience in the automotive industry<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/p><p>\u00a0<br \/>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>What\u2019s in it for you\u202f\u202f\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday rotative 08:00 to 18:00\u00a0<br \/>- Salary 21 700 euros gross\/year &#43; up to 2000 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<br \/>Experience the best version of you!\u202f\u202f\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p>\u00a0<br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u202f\u202f\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u202f<\/p><p><span>R1718533\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1718533\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1808.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:45.819+02:00\",\"created_at\":\"2026-04-01T14:10:15.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367634\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718533\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish-speaking----On-site---Electrical-Automotive-Industry-XM01_R1718533\/apply\",\"job_requisition_id\":\"R1718533\"}],\"organizations\":[{\"wid\":\"8b29d31fec2e100cd4122cfa73380000\",\"descriptor\":\"W0ZTO0 P_Xpeng Motor\",\"reference_id\":\"W0ZTO0\",\"custom_reference_id\":\"W0ZTO0\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"5e5c007a1fd5100cd3b95d2cc98c0000\",\"descriptor\":\"22269 - Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718533\",\"wid\":\"b31981afaa73102180f8ccebf5f60000\",\"descriptor\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1972\",\"campaign_id\":\"40\",\"campaign_title\":\"Etraveli\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 <strong>Spanish<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>The training for the role will be conducted in the office, Hybrid working is possible after 6 months&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"4035158477\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-19T03:59:05.532+04:00\",\"created_at\":\"2026-04-01T14:02:13.457+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1822\",\"campaign_id\":\"134\",\"campaign_title\":\"Axitea\",\"campaign_type\":\"job_application\",\"job_title\":\"Presa Appuntamenti - Full Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>gestione degli appuntamenti<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Essere un espert*<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<li><strong>Contattare<\/strong> i clienti che hanno espresso interesse verso il servizio e fissare un appuntamento con il team vendite.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/18.00).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<li>Inizio: 4 maggio<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"98421285\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T13:13:48.575+02:00\",\"created_at\":\"2026-04-01T13:03:29.862+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1859\",\"campaign_id\":\"333\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1719269\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona (On-site),\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of\u00a0Czech\u00a0and advanced\u00a0English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Full time\u00a039 hours\/week\u00a0temporary contract:\u00a0from 7:00 to 15:00<\/p><p>- Salary:\u00a019.623\u00a0euros\u00a0gross\/year up to\u00a04.000 euros gross\/year\u00a0\u00a0bonus\u00a0<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p><span>R1719269<\/span><\/p>\",\"ats_external_id\":\"R1719269\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T01:59:10.509+02:00\",\"created_at\":\"2026-04-01T12:13:44.445+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Czech\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367023\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Czech-speaking----On-site-FA02_R1719269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Czech-speaking----On-site-FA02_R1719269\/apply\",\"job_requisition_id\":\"R1719269\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1719269\",\"wid\":\"b31981afaa7310217c41b424bfeb0000\",\"descriptor\":\"Customer Service Representative (Czech-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"308\",\"campaign_id\":\"265\",\"campaign_title\":\"Electrolux \/ Danish \/ Copenhagen \",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicemedarbejder for Electrolux\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"En karriere der g\u00f8r en forskel!\",\"long_description\":\"<p data-pm-slice=\\\"0 0 []\\\"><strong>En karriere der g&oslash;r en forskel<\/strong><\/p>\\n<p>Hos Concentrix g&aring;r vi meget op i at videreudvikle dig mens du er ansat hos os. Du vil blive tr&aelig;net og sat ind i systemer og programmer i et skr&aelig;ddersyet tr&aelig;ningsforl&oslash;b. Og n&aring;r du er kommet godt ind i stillingen, vil vores coaches og tr&aelig;nere fortsat vejlede og udvikle dine egenskaber. Vi sikrer at du f&aring;r de bedste foruds&aelig;tninger for at lykkes i din nye rolle. Hos Concentrix er der ogs&aring; gode muligheder for at videreudvikle sig &ndash; cirka 80 % af vores ledere er blevet forfremmet internt! Derudover tilbyder vi gratis adgang til karriereudviklingsprogrammer, der kan hj&aelig;lpe dig med at n&aring; dine m&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong><\/p>\\n<p>Supportere kunder med generel kundeservice inden for boligprodukter og h&aring;rde hvidevarer<\/p>\\n<p>Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturaer<\/p>\\n<p>Have mulighed for at opn&aring; en pr&aelig;stationsbaseret bonus<\/p>\\n<p>Modtage betalt opl&aelig;ring, s&aring; du f&aring;r de rette foruds&aelig;tninger for stillingen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong><\/p>\\n<p>Du er et godt match, hvis du:<\/p>\\n<ul>\\n<li>\\n<p>Taler og l&aelig;ser Dansk og har gode Engelsk kundskaber (C1 level)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har lyst til at l&aelig;re og udvikle dig som person<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Har en god forst&aring;else for, hvad god kundeservice er &ndash; og lyst til at levere netop det<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Er nysgerrig p&aring; mersalg og motiveret for at finde de bedste l&oslash;sninger for kunden<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fastans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Mulighed for at opn&aring; erfaring og viden inden for kundeservice<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Teamaktiviteter b&aring;de i og uden for arbejdstiden &ndash; for at skabe et godt f&aelig;llesskab<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>L&oslash;bende coaching og st&oslash;tte i din rolle<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Gode karriereudviklingsmuligheder og adgang til interne karriereforl&oslash;b<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Et moderne og indbydende kontor med god beliggenhed og nem adgang<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Oplev f&oslash;lelsen af en game-changing karriere!<\/strong><\/p>\\n<p>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder &ndash; dem, du bruger hver dag &ndash; og forbedrer deres forretning med ny, innovativ teknologi og smarte l&oslash;sninger.<\/p>\\n<p>Hvis du &oslash;nsker at udvikle dig professionelt og blive inspireret, inviterer vi dig til at s&oslash;ge stillingen som kundeservicemedarbejder for Electrolux p&aring; vores kontor i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands inden for blandt andet tech, rejser, mode og sundhed.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>:&nbsp;4. Maj 2026<\/p>\\n<p><strong>Ans&aelig;ttelsesform<\/strong>: Fuldtidsans&aelig;ttelse med 3 m&aring;neders pr&oslash;veperiode<\/p>\\n<p><strong>Arbejdstid<\/strong>: Mandag&ndash;fredag: 08:00&ndash;16:00<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig selv!<\/p>\\n<p>Hvis det lyder som det rigtige skridt for dig i din karriere, vil vi meget gerne h&oslash;re fra dig.&nbsp;Ans&oslash;g i dag og bliv en del af Concentrix!<\/p>\",\"ats_external_id\":\"3930462424\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T15:16:05.868+02:00\",\"created_at\":\"2026-04-01T11:42:14.259+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1823\",\"campaign_id\":\"133\",\"campaign_title\":\"Edenred\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Outbound B2B - Full Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>creazione di opportunit&agrave; commerciali<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (Lun-Ven 09:00\/17.30).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li>Incentivi bonus al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<\/ul>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza nella <strong>creazione di opportunit&agrave; commerciali<\/strong>!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"2460745723\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T01:59:09.626+02:00\",\"created_at\":\"2026-04-01T10:30:39.254+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1190\",\"campaign_id\":\"16471\",\"campaign_title\":\"Trainer II R1715832\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715832\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:55.869+08:00\",\"created_at\":\"2026-04-01T04:04:44.693+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"job_requisition_id\":\"R1715832\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f663f55ba276103e1c6111031a0a0000\",\"descriptor\":\"26058 - ByteDance - 980009378\",\"reference_id\":\"980009378\",\"custom_reference_id\":\"980009378\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"4f356d603062103eaaa08c0774dc0000\",\"descriptor\":\"W100O3 ByteDance CS - 980009378\",\"reference_id\":\"W100O3\",\"custom_reference_id\":\"W100O3\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roberto.herbert@concentrix.com\"},\"first_name\":\"Roberto Herbert Alonso (102192121)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715832\",\"wid\":\"3ca17bac56fa10214930a68c50250000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1191\",\"campaign_id\":\"16462\",\"campaign_title\":\"Sr. Supervisor, Quality R1717699\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Supervisor, Quality - Unilingual\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1717699\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3350000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-18T06:04:54.065+08:00\",\"created_at\":\"2026-04-01T04:04:41.575+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Supervisor--Quality---Unilingual_R1717699-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1634\",\"descriptor\":\"Sr. Supervisor, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369151\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Supervisor--Quality---Unilingual_R1717699-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Supervisor--Quality---Unilingual_R1717699-1\/apply\",\"job_requisition_id\":\"R1717699\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee752ac5850810000\",\"descriptor\":\"18953 - Didi - WHONELINK037\",\"reference_id\":\"WHONELINK037\",\"custom_reference_id\":\"WHONELINK037\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ef4fe30091bf10000\",\"descriptor\":\"W0ZNOZ P_Didi Co\",\"reference_id\":\"W0ZNOZ\",\"custom_reference_id\":\"W0ZNOZ\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergio.escandon@concentrix.com\"},\"first_name\":\"Sergio Escandon Vera (103334700)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1717699\",\"wid\":\"5f1e9a8b2f02102148d91e2ee6a20000\",\"descriptor\":\"Sr. Supervisor, Quality - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1192\",\"campaign_id\":\"16457\",\"campaign_title\":\"Associate, WFM Real Time Management R1718375\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Real Time Management (Aspiring to be 100%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate , Real Time Management is responsible for managing the intraday performance of one program or line of business within a\\nCall Center environment. This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet\\nclient expectations and Concentrix scheduling standards.\",\"long_description\":\"<div><p><b>Funciones esenciales\/Responsabilidades principales:<\/b><\/p><\/div><div><span><span>\u2022<\/span><\/span><span> Distribuye horarios de agentes precisos y oportunos.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Ingresa correcciones y excepciones intrad\u00eda en los sistemas para el tiempo libre y las ausencias de los agentes.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa el volumen entrante para detectar actividad inusual para garantizar que se satisfagan las necesidades de personal.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Reconocer problemas de programaci\u00f3n anormales y escalarlos seg\u00fan sea necesario<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Inicia y coordina tickets de problemas y escala los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma actual.<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1718375\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"1497920\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-10T00:14:13.087+08:00\",\"created_at\":\"2026-04-01T02:04:11.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya2@concentrix.com\"},\"first_name\":\"Amaya Urquijo, Jose Andres\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1703\",\"descriptor\":\"Associate, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366987\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\/apply\",\"job_requisition_id\":\"R1718375\"}],\"organizations\":[{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"0acbe569e1bc101060ec1668332f0000\",\"descriptor\":\"COGS (SITE) WFM Large Ent Accts Billable\",\"reference_id\":\"SIWFMLARNBILDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"003ea3a0bf73101ef2a756c8a33c0000\",\"descriptor\":\"19147 - Mercado Libre - WHONELINK231\",\"reference_id\":\"WHONELINK231\",\"custom_reference_id\":\"WHONELINK231\",\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc70f8df0a57a0000\",\"descriptor\":\"W0ZN4C P_Meli Mediaciones Co\",\"reference_id\":\"W0ZN4C\",\"custom_reference_id\":\"W0ZN4C\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"david.pineros@concentrix.com\"},\"first_name\":\"David Pi\u00f1eros Rodriguez (102601415)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1718375\",\"wid\":\"eb76c626a303102146de5ad2c37a0000\",\"descriptor\":\"Associate, Real Time Management (Aspiring to be 100%)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1193\",\"campaign_id\":\"16439\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1719046\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer (bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking a Cloud Resiliency Engineer, will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p><\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><\/li><li><p>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><\/li><li><p>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><\/li><li><p>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><\/li><li><p>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive stakeholders.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><p><b>Certifications (will need to get certified within 2-3 months of joining if missing any of the following)<\/b><\/p><ul><li><p>Microsoft Certified: Azure Solutions Architect Expert<\/p><\/li><li><p>ITIL Foundation Certification<\/p><\/li><li><p>Microsoft Certified: Azure Administrator Associate.<\/p><\/li><\/ul><p><span>#WFH <\/span><\/p><p><span>#LI-Remote<\/span><\/p>\",\"ats_external_id\":\"R1719046\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1249950\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-04-17T06:07:11.831+08:00\",\"created_at\":\"2026-04-01T00:55:33.540+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Resiliency-Engineer--bilingual-_R1719046\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"103219975\",\"wid\":\"dd2b2c504c2210335d1eae5017320000\",\"descriptor\":\"Lederki Santana Cuevas (103219975)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367809\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Resiliency-Engineer--bilingual-_R1719046\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Resiliency-Engineer--bilingual-_R1719046\/apply\",\"job_requisition_id\":\"R1719046\"}],\"organizations\":[{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jaime.helodominguez@concentrix.com\"},\"first_name\":\"Jaime Helo (102009767)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1719046\",\"wid\":\"3ca17bac56fa10213f7a8d4614bb0000\",\"descriptor\":\"Cloud Resiliency Engineer (bilingual)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"572\",\"campaign_id\":\"30370\",\"campaign_title\":\"Advisor I, Customer Service R1718996\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Danish-speaking) - Cruise Line\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Representative and Sales in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruise packages<\/li><li>Cross-Sell or Upsell cruise packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>Danish<\/b><b> (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Being skilled in multi-tasking is essential<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto, Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1718996\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:45.560+08:00\",\"created_at\":\"2026-04-01T00:55:06.001+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Danish-speaking----Cruise-Line_R1718996\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"ludmila.borba@concentrix.com\"},\"first_name\":\"Borba, Ludmila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102197449\",\"wid\":\"f29294aa81321021378713088ca00000\",\"descriptor\":\"Ludmila Borba (102197449)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366836\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Danish-speaking----Cruise-Line_R1718996\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Danish-speaking----Cruise-Line_R1718996\/apply\",\"job_requisition_id\":\"R1718996\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718996\",\"wid\":\"71e4607c1d3210213934847f38c20000\",\"descriptor\":\"Customer Representative and Sales (Danish-speaking) - Cruise Line\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1194\",\"campaign_id\":\"16428\",\"campaign_title\":\"Director, Sales R1698590\",\"campaign_type\":\"job_application\",\"job_title\":\"ixSuite Product Leader\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Your Impact: At Concentrix, your success will be the driving force behind our organization&#39;s growth and a key player in the organizations key strategic objective. We are seeking individuals who excel in partner and client engagement and can transform how businesses operate in today&#39;s dynamic environment. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.<\/p><p><\/p><p>In this critical role, reporting to the ixSuite Product Leader you will build and manage a robust sales pipeline, focused on driving adoption of Concentrix\u2019s iXSuite products. Growing revenue, product &amp; services adoption, and market presence for Concentrix within the EMEA market.<\/p><p><\/p><p>Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO\/VP level, particularly in partnership with our Service Line Leaders and our strategic partners.<\/p><p><\/p><p>We seek a professional who can think strategically and analytically around CX technology and the role AI, GenAI and Agentics will play in an modern CX strategy. An all-rounder with business, product, and technology expertise, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>\u00b7 Drive ixSuite related business planning and help achieve achieve\/exceed annual sales targets through new client wins and organic account growth<\/p><p>\u00b7 Work closely with ixSuite Product leadership (US) to ensure EMEA compliance and suitability and market fit is considered<\/p><p>\u00b7 Engage with Concentrix EMEA account teams to identify priority target accounts. You\u2019ll lead proposition design and direct selling motions \u2013 including product demos.<\/p><p>\u00b7 Methodically manage accurate tracking\/reporting of leads, sales pipeline and alliance related goals and objectives<\/p><p>\u00b7 Work with cross-functional teams to develop business strategies for lead generation and marketing opportunities<\/p><p>\u00b7 Support sales enablement activity and training sessions<\/p><p><\/p><p><b>Measures of success<\/b><\/p><p><\/p><p>\u00b7 Accelerate revenue and market presence: Spearhead initiatives to significantly increase revenue, pipeline and expand market share for Concentrix.<\/p><p>\u00b7 Achieve Sales Excellence: Consistently meet or surpass both quarterly and annual revenue\/pipeline targets, demonstrating outstanding sales performance.<\/p><p>\u00b7 Craft compelling value propositions that distinctly set Concentrix apart from the competition, highlighting our unique advantages and compelling offerings in the marketplace.<\/p><p>\u00b7 Engage in Industry Events: Actively participate in essential industry events to expand networks and seize new opportunities.<\/p><p>\u00b7 Strategically implement sales plans: Formulate and execute targeted vertical\/ sector sales strategies to drive business growth and enhance market reach.<\/p><p>\u00b7 Nurture a thriving pipeline: Sustain, expand and help to grow a robust pipeline that supports continual growth and opportunity.<\/p><p>\u00b7 Lead contract negotiations: Oversee and manage contract negotiations in conjunction with internal stakeholders, ensuring favorable outcomes for all parties.<\/p><p>\u00b7 Build enduring client and partner relationships: Foster and maintain long-term strategic relationships with key accounts, prioritizing mutual success and growth.<\/p><p><\/p><p>\u00b7 <i>Travel requirements: <\/i>Prepare for moderate travel to support your role and initiatives.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p>\u00b7 Proactive and driven: Highly motivated self-starter who thrives in a dynamic, fast-paced team setting. SaaS start-up\/ scale-up experience would be advantageous.<\/p><p>\u00b7 Results-Oriented: Possess a relentless drive to achieve and surpass objectives.<\/p><p>\u00b7 Extensive sales expertise in technology-related sales (preferably SaaS products), solutions and\/or architecting.<\/p><p>\u00b7 Industry background: Prior involvement in the Software\/Infrastructure\/Platform\/Contact Center environments (SaaS, IaaS, PaaS, CCaaS) is advantageous.<\/p><p>\u00b7 Prioritized experience: CX Tech (RPA, CCaaS, Conversational AI)<\/p><p>\u00b7 Exceptional communication skills: Excel in delivering presentations and engaging with executive-level stakeholders.<\/p><p>\u00b7 Negotiation expertise: Outstanding ability to negotiate favorable terms and build beneficial relationships.<\/p><p>\u00b7 Consultative selling proficiency: Skilled in applying consultative selling techniques to understand and address client needs.<\/p><p>\u00b7 Collaboration and influence: Ability to collaborate effectively and influence outcomes in a \u201cwin as a team\u201d environment.<\/p><p><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1698590\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"104.54\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-13T22:08:50.557+08:00\",\"created_at\":\"2026-03-31T18:53:33.092+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/ixSuite-Product-Leader_R1698590-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368302\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/ixSuite-Product-Leader_R1698590-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/ixSuite-Product-Leader_R1698590-1\/apply\",\"job_requisition_id\":\"R1698590\"}],\"organizations\":[{\"wid\":\"43617d69ec411018d106aeab8e1d0000\",\"descriptor\":\"(CORP) EMEA INT SPECIALIST SALES\",\"reference_id\":\"COEMEASPECSAL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"66bf116b86871015723aace2e8dc0000\",\"descriptor\":\"W0ZV8F Corp_Catalyst Other\",\"reference_id\":\"W0ZV8F\",\"custom_reference_id\":\"W0ZV8F\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"e075ec49452710156f957cc2d7f90000\",\"descriptor\":\"23402 - Opexother - CORPCATOTH\",\"reference_id\":\"CORPCATOTH\",\"custom_reference_id\":\"CORPCATOTH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dominique.vignard@concentrix.com\"},\"first_name\":\"Dominique Vignard (102562230)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1698590\",\"wid\":\"7944d29300f3100bc23f3c4a897b0000\",\"descriptor\":\"ixSuite Product Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1195\",\"campaign_id\":\"16427\",\"campaign_title\":\"Associate, Compliance R1718896\",\"campaign_type\":\"job_application\",\"job_title\":\"Compliance Associate\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Our Risk and Compliance teams are a cornerstone of our business, and we are looking for a Compliance Associate to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements. The Compliance Associate will assist by reviewing and filing chargeback cases and investigating transaction monitoring cases.\\n\\nThe ideal applicant for this role will have previous work experience in areas involving risk or compliance related investigations for the online financial services industry.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li><p>Work within a compliance focused function within the customer operations team. This function will review unusual activity within customer profiles that may be related to money laundering or fraud. These investigations may lead to regulatory filings.<\/p><\/li><li><p>Work with the compliance organization regarding these investigations.<\/p><\/li><li><p>Identify customer-related trends, patterns and issues associated with money laundering, terrorist financing and other unwanted and fraudulent transaction activity.<\/p><\/li><li><p>Ensure compliance with Anti-Money Laundering policies and procedures.\u00a0<\/p><\/li><li><p>Learn and share knowledge in a global team environment.<\/p><\/li><li><p>Other ad hoc duties as required.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><p>Hebrew C1 and English C1<\/p><\/li><li><p>A minimum of 1 year experience investigating unusual activity. Experience of filing regulatory reports related to AML, CTF, Fraud Investigations desirable but not essential.<\/p><\/li><li><p>Experience in identifying and analyzing patterns in transactional behavior and determining if regulatory reporting is required.<\/p><\/li><li><p>Experience in identifying unusual patterns of activity and escalating for potential risk mitigation.<\/p><\/li><li><p>Experience working in a compliance-driven environment while ensuring a positive customer experience.<\/p><\/li><li><p>Direct experience in either fintech or financial industries.<\/p><\/li><\/ul><p><\/p><p><b>Integral Behaviors:<\/b><\/p><ul><li><p><b>Curiosity (continuously improve, data driven and sweat the details):<\/b> You want to learn and understand how and why things work the way they do.\u00a0<\/p><\/li><li><p><b>Collaborative (compassionate partner):<\/b> While being self-sufficient you appreciate and understand the benefits and impact of working together. You treat everyone with respect and compassion.<\/p><\/li><li><p><b>Detail Oriented (data driven): <\/b>The details matter. You can dig deep to get the information you need and can articulate effectively.<\/p><\/li><li><p><b>Efficient (bias for action, deliver on promises): <\/b>You know how to priorities and when to act, balancing many tasks at once.\u00a0<\/p><\/li><li><p><b>Compassionate (customer centricity, earn trust through integrity): <\/b>You assume positive intent and work towards serving our customers and supporting your colleagues\u2019 best interests at all times.<\/p><\/li><\/ul><p><\/p><p><b>Working Model:<\/b><\/p><ul><li><p><b>Location:<\/b><span>\u00a0<\/span>On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p><b>Schedule:<\/b><span>\u00a0<\/span>Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break<\/p><\/li><\/ul><p><\/p><p>We are committed to non-discrimination across our global organization and in all our business operations. Employment is determined based\u00a0upon\u00a0personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorable discharge\/veteran, pregnancy (including a woman&#39;s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV\/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.<\/p>\",\"ats_external_id\":\"R1718896\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:20.574+08:00\",\"created_at\":\"2026-03-31T18:53:28.876+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Hebrew\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1602\",\"descriptor\":\"Associate, Compliance\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366774\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Associate_R1718896-1\/apply\",\"job_requisition_id\":\"R1718896\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.podaru@concentrix.com\"},\"first_name\":\"Madalina Podaru (102562064)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1718896\",\"wid\":\"9439aa4c7b4810212a33f78c52970000\",\"descriptor\":\"Compliance Associate\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1196\",\"campaign_id\":\"16426\",\"campaign_title\":\"Sr. Specialist, Controls &amp; Compliance R1718909\",\"campaign_type\":\"job_application\",\"job_title\":\"Compliance Program (QA) Specialist\",\"street\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"address\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"11033\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Our Compliance teams are a cornerstone of our business and we are looking for an experienced Program Specialist to serve the team. As a Compliance Program (QA) Specialist you will support the team to ensure we follow internal policies, local jurisdiction financial service laws, and other applicable regulatory requirements. You will be an essential liaison to loudly share the voice of our customers and analysts. You will also oversee quality assurance and change projects to support the compliance analysts in their roles with a data-driven approach to outcomes and solutions.\",\"long_description\":\"<p><\/p><p><i><b>The scope of your responsibilities<\/b><\/i><\/p><ul><li><p>Customer focus - anticipates customer needs and provides services that are beyond customers expectations, uses customer insights to promote and guide the development of solutions, and serves as a strategic partner to build profitable and long-lasting relationships<\/p><\/li><li><p>Improve work processes - identifies and creates the processes necessary to work and look for ways to improve processes, from small tweaks to complete Reengineering.<\/p><\/li><li><p>Challenges and identifies new opportunities to support our customers and our teams.<\/p><\/li><li><p>Collaborate - works cooperatively with others across the organisation to achieve shared goals, partners with others to work.<\/p><\/li><li><p>Support our AML Compliance Teams by providing feedback and insights gained from regular assurance testing<\/p><\/li><li><p>Identify and share unusual or outlier issues, perform root cause analysis<\/p><\/li><li><p>Keep up to date with a focus on process, product, workflow opportunities<\/p><\/li><li><p>Attentively listen to others and adjust to fit the audience and the message. Provide and helpful information to others across the organisation and encourage the open expression of diverse ideas and opinions<\/p><\/li><li><p>Design and deliver induction and refresher team to the STAR Compliance Team.<\/p><\/li><li><p>Engage in SOP review and maintenance<\/p><\/li><li><p>Any other additional duties as may be required<\/p><\/li><\/ul><p><\/p><p><i><b>What you&#39;ll bring to the role<\/b><\/i><\/p><ul><li><p><span>Hebrew C1 and English C1<\/span><\/p><\/li><li><p>Experience with AML, CTF, KYC<\/p><\/li><li><p>Substantive knowledge of applicable compliance issues and requirements<\/p><\/li><li><p>Experience with payments products, services, and operations<\/p><\/li><li><p>Support with the detection of non-obvious patterns and design solutions for complex issues directly affecting the customer experience<\/p><\/li><li><p>Sharing of knowledge in a global team environment<\/p><\/li><li><p>Program Management experience<\/p><\/li><li><p>1&#43; years of experience either overseeing or directly contributing to operational compliance programs<\/p><\/li><\/ul><p><\/p><p><i><b>Working Model:<\/b><\/i><\/p><ul><li><p>Location: On-site at our offices in Victoriei Square, Bucharest<\/p><\/li><li><p>Schedule: Monday to Friday, 09:00 AM - 06:00 PM, with a 1-hour lunch break<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1718909\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:20.477+08:00\",\"created_at\":\"2026-03-31T18:53:28.622+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Program--QA--Specialist_R1718909-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Controls and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"11033\",\"primary_location\":{\"id\":\"RO-BUC-FELIX-01\",\"wid\":\"dbc9f0a81910101d479e7fe4aaed0000\",\"descriptor\":\"ROU Bucharest - 63-69 Dr. Iacob Felix Street\"}},\"languages\":[\"Hebrew\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Controls and Compliance\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0548\",\"descriptor\":\"Sr. Specialist, Controls & Compliance\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366757\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Program--QA--Specialist_R1718909-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---63-69-Dr-Iacob-Felix-Street\/Compliance-Program--QA--Specialist_R1718909-1\/apply\",\"job_requisition_id\":\"R1718909\"}],\"organizations\":[{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.podaru@concentrix.com\"},\"first_name\":\"Madalina Podaru (102562064)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718909\",\"wid\":\"64e915f9b14b10212bb2c4e9932d0000\",\"descriptor\":\"Compliance Program (QA) Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1197\",\"campaign_id\":\"16408\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1718401\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Integration Developer - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1><b>Sr Integrations Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p>As part of the Core Engineering Services team, we are seeking an experienced <b>Sr Integrations Engineer<\/b> to join our team and drive the design, development, and maintenance of robust integration solutions across our distributed systems landscape.<\/p><p>We are looking for a specialist who lives at the intersection of <b>Microservices<\/b>, <b>Event-Driven Architecture (EDA)<\/b>, and <b>Cloud Infrastructure<\/b>, with the expertise to turn complex data flows into seamless, resilient business processes.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Distributed Systems &amp; Microservices Architecture<\/b><\/p><ul><li><b>Design &amp; Development:<\/b> Build high-performance, containerized microservices and gRPC\/RESTful APIs using <b>Golang<\/b>.<\/li><li><b>Orchestration:<\/b> Architect complex, long-running business processes and distributed transactions using <b>Temporal<\/b> (Activities, Signals, Child Workflows).<\/li><li><b>Resilience Engineering:<\/b> Implement advanced stability patterns including Circuit Breakers, Bulkheads, Idempotency, and Dead Letter Queues (DLQs) to ensure &#34;always-on&#34; reliability.<\/li><\/ul><p><b>2. Event-Driven Strategy<\/b><\/p><ul><li><b>Pattern Implementation:<\/b> Drive the adoption of Event Sourcing, CQRS, and Saga orchestration.<\/li><li><b>Stream Processing:<\/b> Build and optimize high-throughput producers\/consumers and complex event processing (CEP) logic for real-time correlation and aggregation.<\/li><li><b>Schema Governance:<\/b> Define and maintain evolutionary event schemas using <b>Protocol Buffers<\/b> and JSON Schema.<\/li><\/ul><p><b>3. Cloud, DevOps &amp; Observability<\/b><\/p><ul><li><b>Infrastructure as Code:<\/b> Provision and manage Azure-native resources using <b>Terraform<\/b>.<\/li><li><b>Orchestration &amp; Mesh:<\/b> Optimize <b>Azure Kubernetes Service (AKS)<\/b> environments and manage traffic\/security via Service Mesh (Istio\/Linkerd).<\/li><li><b>Deep Observability:<\/b> Instrument systems with <b>OpenTelemetry<\/b>, Prometheus, and Grafana to ensure full-stack visibility and proactive alerting.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field.<\/li><li>5 years of experience in a similar Senior Integrations or Distributed Systems Engineering role.<\/li><li>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery:<\/b> Expert-level proficiency in <b>Golang<\/b>; secondary experience in Python, Java, or C# is highly valued.<\/li><li><b>Messaging Ecosystems:<\/b> Deep hands-on experience with <b>Apache Kafka<\/b> (partitioning, consumer groups) and message brokers like RabbitMQ or Azure Service Bus.<\/li><li><b>Data Expertise:<\/b> Strong background in both SQL and NoSQL design, ETL\/ELT pipelines, and stream processing (Flink, Spark, or Kafka Streams).<\/li><li><b>Security First:<\/b> Expert knowledge of OAuth2, JWT, mTLS, and secrets management in a distributed environment.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Proven Track Record:<\/b> Extensive experience in senior-level roles focusing on large-scale integration and distributed systems.<\/li><li><b>Architectural Fluency:<\/b> Ability to articulate the &#34;why&#34; behind patterns like GraphQL Federation, Event Mesh, or CQRS.<\/li><li><b>Collaborative Leader:<\/b> Comfortable working in an Agile environment, partnering with Product and Data Engineering to translate business requirements into technical specs.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages:<\/b> Golang (Primary), Python\/Java\/C#<\/li><li><b>Orchestration:<\/b> Temporal, AKS, Istio<\/li><li><b>Messaging:<\/b> Kafka, RabbitMQ, NATS<\/li><li><b>Cloud\/IaC:<\/b> Azure, Terraform, GitHub Actions<\/li><li><b>Data\/Observability:<\/b> Databricks, OpenTelemetry, Prometheus, Grafana<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718401\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"54164.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:59.026+08:00\",\"created_at\":\"2026-03-31T18:53:14.631+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367048\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Integration-Developer---Bilingual_R1718401\/apply\",\"job_requisition_id\":\"R1718401\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"339e32adfe731028d18b69764fd20000\",\"descriptor\":\"W0ZX9W Vail Resorts\",\"reference_id\":\"W0ZX9W\",\"custom_reference_id\":\"W0ZX9W\",\"company_reference_id\":null},{\"wid\":\"4700f791fa0d10241e1de62e72ef0000\",\"descriptor\":\"24370 - VAIL RESORTS - 980006125\",\"reference_id\":\"980006125\",\"custom_reference_id\":\"980006125\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1718401\",\"wid\":\"cc6b8f48e5e510212cfeb0a8e2860000\",\"descriptor\":\"Sr Integration Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Job Responsibilities<\/p><ul><li><p>Enterprise Service Development<\/p><\/li><li><p>Design, build, test, and maintain enterprise services using WCF \/ .NET<\/p><\/li><li><p>Enterprise Integration Development<\/p><\/li><li><p>Design, build, test, and maintain enterprise integration applications using SnapLogic &amp; SQL Server Integration Services<\/p><\/li><li><p>Writing SQL queries, stored procedures, and performance tuning\u00a0<\/p><\/li><li><p>Responsible for writing and maintaining SSIS jobs\/packages.<\/p><\/li><li><p>Platform Support<\/p><\/li><li><p>Troubleshooting and root cause analysis of issues with existing applications and production transaction processing<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p>Minimum Qualifications<\/p><ul><li><p>3&#43; years of combined, hands-on experience with software development in one or more the following areas: o \u00a0\u00a0\u00a0\u00a0\u00a0 SnapLogic integration platform experience o \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Real-Time Middleware tools (BizTalk, MuleSoft, Boomi, etc.) o \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 SSIS or other batch based ETL development<\/p><\/li><li><p>Experience with RDBMS, Microsoft SQL Server\/Oracle<\/p><\/li><li><p>Familiarity with XML, XSL, XPath, XSD<\/p><\/li><li><p>Familiarity with C#\/.Net<\/p><\/li><li><p>Familiarity with PowerShell<\/p><\/li><li><p>Production support experience along with strong debugging skills<\/p><\/li><li><p>Experience working with a diverse set of business units<\/p><\/li><li><p>Experience with Agile and Source Control (Jira, BitBucket, Git, VSTS, etc\u2026)<\/p><\/li><li><p>Good verbal and written communications skills<\/p><\/li><li><p>Ability to translate business requirements into technical solutions<\/p><\/li><li><p>Ability to communicate technical solutions to non-technical audience<\/p><\/li><li><p>Ability to document technical solutions<\/p><\/li><li><p>Ability to work independently<\/p><\/li><li><p>Desire to rapidly learn and implement new technologies<\/p><\/li><li><p>Ability to deliver quality deliverables against specified timelines<\/p><\/li><li><p>BA\/BS degree from an accredited college\/university<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p>Preferred Qualifications<\/p><ul><li><p>Experience with Microsoft BizTalk Server 2016 including BizTalk monitoring software like BizTalk360<\/p><\/li><li><p>Experience with Mulesoft<\/p><\/li><li><p>Experience with SnapLogic<\/p><\/li><li><p>Experience with Microsoft SQL Server Integration Services (SSIS)<\/p><\/li><li><p>Experience developing enterprise integration solutions leveraging messaging and enterprise services \u00a0<\/p><\/li><li><p>Experience in the snow sports or hospitality industry<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1198\",\"campaign_id\":\"16407\",\"campaign_title\":\"Sr. Data Engineer, Global Analytic (TCF) R1718397\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Engineer\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<h1><b>Data Engineer \u2013 Remote in Mexico<\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>As part of the Core Engineering Services team, we are seeking a <b>Data Engineer<\/b> to support the design, development, and maintenance of scalable data pipelines and cloud-based data solutions. We are looking for a hands-on specialist focused on building, optimizing, and supporting data workflows within our <b>Azure and Databricks<\/b> environment.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><p><b>1. Data Pipeline Engineering &amp; Orchestration<\/b><\/p><ul><li><b>Pipeline Development: <\/b>Build and maintain robust data pipelines for ingesting, transforming, and loading data into the Azure data lake.<\/li><li><b>Workflow Management: <\/b>Develop and support orchestration and workflow monitoring solutions to ensure reliable data delivery.<\/li><li><b>Performance Tuning: <\/b>Write and optimize complex SQL queries; improve data performance via advanced query tuning and indexing.<\/li><\/ul><p><b>2. Backend &amp; API Integration<\/b><\/p><ul><li><b>API Development: <\/b>Develop backend data APIs and support API management configurations for seamless data exchange.<\/li><li><b>External Integration: <\/b>Integrate with external systems and REST APIs to facilitate diverse data flows.<\/li><li><b>Streaming &amp; Events: <\/b>Manage the ingestion of streaming or event-based data (e.g., Event Hubs) into the ecosystem.<\/li><\/ul><p><b>3. Infrastructure, DevOps &amp; Quality<\/b><\/p><ul><li><b>Infrastructure as Code: <\/b>Implement and maintain Azure resources using Terraform and YAML-based configurations.<\/li><li><b>CI\/CD &amp; Versioning: <\/b>Contribute to CI\/CD pipelines using Azure DevOps and maintain strict version control, logging, and monitoring.<\/li><li><b>Data Governance: <\/b>Support rigorous data quality checks, validation processes, and adhere to engineering best practices through code reviews.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li><b>Education: <\/b>Bachelor\u2019s degree in Computer Science, Information Systems, or a related field.<\/li><li><b>Experience: 3<\/b>&#43; years of hands-on experience in data engineering roles.<\/li><li><b>Language: <\/b>Fluent in English.<\/li><\/ul><p><\/p><p><b>Technical Core<\/b><\/p><ul><li><b>Language Mastery: <\/b>Proficiency in Python (processing scripts\/utilities) and SQL (transformation\/analysis).<\/li><li><b>Cloud Ecosystem: <\/b>Practical experience with Azure and Databricks; familiarity with Lakehouse architectures.<\/li><li><b>Data Modeling: <\/b>Strong understanding of relational data models (Star\/Snowflake, Kimball) and ETL\/ELT concepts.<\/li><li><b>Big Data Tools: <\/b>Experience working with Spark or similar big data technologies.<\/li><\/ul><p><\/p><p><b>Professional Experience<\/b><\/p><ul><li><b>Technical Problem-Solver: <\/b>Strong troubleshooting skills related to pipelines, jobs, and cloud components.<\/li><li><b>Collaborative Engineer: <\/b>Experience working in Agile environments (Jira\/GitHub), partnering with technical teams to translate requirements into solutions.<\/li><li><b>Self-Directed: <\/b>Ability to work independently with minimal oversight, meeting deadlines across multiple simultaneous projects.<\/li><\/ul><p><\/p><p><b>Technical Stack Summary<\/b><\/p><ul><li><b>Languages: <\/b>Python, SQL<\/li><li><b>Platforms: <\/b>Azure, Databricks, Azure Data Lake<\/li><li><b>Orchestration\/DevOps:<\/b> Azure DevOps, Terraform, GitHub, YAML<\/li><li><b>Data\/Messaging: <\/b>Spark, Event Hubs, RESTful APIs<\/li><li><b>Architecture: <\/b>Lakehouse, Star\/Snowflake Schema<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1718397\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"49998\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:57.780+08:00\",\"created_at\":\"2026-03-31T18:53:14.340+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Data-Engineer_R1718397\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0038\",\"descriptor\":\"Sr. Data Engineer, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Data-Engineer_R1718397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Data-Engineer_R1718397\/apply\",\"job_requisition_id\":\"R1718397\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"339e32adfe731028d18b69764fd20000\",\"descriptor\":\"W0ZX9W Vail Resorts\",\"reference_id\":\"W0ZX9W\",\"custom_reference_id\":\"W0ZX9W\",\"company_reference_id\":null},{\"wid\":\"4700f791fa0d10241e1de62e72ef0000\",\"descriptor\":\"24370 - VAIL RESORTS - 980006125\",\"reference_id\":\"980006125\",\"custom_reference_id\":\"980006125\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1718397\",\"wid\":\"5f1e9a8b2f0210212d21a85b17570000\",\"descriptor\":\"Data Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1199\",\"campaign_id\":\"16397\",\"campaign_title\":\"Lead Software Engineer (TCF) R1718832\",\"campaign_type\":\"job_application\",\"job_title\":\".NET Technical Lead - Brisbane\",\"street\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"address\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"city\":\"Brisbane\",\"state\":\"Queensland\",\"postal_code\":\"4000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Our\u00a0team\u00a0is\u00a0a\u00a0group\u00a0of\u00a0enthusiastic\u00a0problem-solvers\u00a0who\u00a0work\u00a0across\u00a0cross-functional\u00a0teams\u00a0on\u00a0Catalyst\u00a0projects\u00a0and\u00a0client\u00a0accounts.\u00a0Our\u00a0work\u00a0spans\u00a0industries\u00a0including\u00a0<b>Travel,\u00a0FinTech,\u00a0FMCG,\u00a0Retail,\u00a0Agriculture,\u00a0Logistics,\u00a0Utilities,\u00a0Education,\u00a0and\u00a0Government\u00a0\/\u00a0Public\u00a0Safety\u00a0agencies<\/b>,\u00a0no\u00a0two\u00a0engagements\u00a0are\u00a0ever\u00a0the\u00a0same.<\/p><p><\/p><p>As\u00a0a\u00a0.Net\u00a0Technical\u00a0Lead,\u00a0this\u00a0is\u00a0a\u00a0role\u00a0for\u00a0someone\u00a0who\u00a0enjoys\u00a0being\u00a0<b>close\u00a0to\u00a0the\u00a0technology<\/b>,\u00a0but\u00a0who\u00a0also\u00a0thinks\u00a0at\u00a0a\u00a0higher\u00a0level,\u00a0guiding\u00a0direction,\u00a0mentoring\u00a0others,\u00a0and\u00a0ensuring\u00a0quality\u00a0without\u00a0becoming\u00a0the\u00a0bottleneck.<\/p><p><\/p><p>We\u00a0value\u00a0curiosity,\u00a0craftsmanship,\u00a0and\u00a0people\u00a0who\u00a0genuinely\u00a0enjoy\u00a0working\u00a0together.\u00a0Yes,\u00a0we\u00a0take\u00a0our\u00a0work\u00a0seriously,\u00a0but\u00a0we\u00a0also\u00a0believe\u00a0great\u00a0teams\u00a0have\u00a0fun\u00a0along\u00a0the\u00a0way.<\/p><p><\/p><p><b>What\u00a0You\u2019ll\u00a0Be\u00a0Doing<\/b><\/p><ul><li>Own\u00a0and\u00a0lead\u00a0complex\u00a0<b>.NET\u00a0and\u00a0Azure<\/b>\u00a0solutions\u00a0(AWS\u00a0experience\u00a0highly\u00a0valuee)<\/li><li>Define\u00a0cloud-native\u00a0architectures\u00a0and\u00a0guide\u00a0implementation<\/li><li>Lead\u00a0sprint\u00a0planning,\u00a0showcases,\u00a0and\u00a0technical\u00a0decision-making<\/li><li>Drive\u00a0CI\/CD\u00a0pipelines,\u00a0deployments,\u00a0and\u00a0early-life\u00a0support<\/li><li>Ensure\u00a0engineering\u00a0standards,\u00a0quality,\u00a0and\u00a0best\u00a0practices\u00a0are\u00a0consistently\u00a0applied<\/li><li>Collaborate\u00a0with\u00a0client\u00a0SMEs\u00a0and\u00a0third-party\u00a0vendors\u00a0as\u00a0required<\/li><li>Lead\u00a0and\u00a0mentor\u00a0engineers\u00a0(up\u00a0to\u00a0Senior\u00a0level)<\/li><li>Hold\u00a0regular\u00a0one-on-ones,\u00a0provide\u00a0coaching,\u00a0and\u00a0support\u00a0career\u00a0development<\/li><li>Gather\u00a0and\u00a0provide\u00a0meaningful\u00a0performance\u00a0feedback<\/li><li>Contribute\u00a0to\u00a0engineering\u00a0planning,\u00a0guilds,\u00a0and\u00a0technical\u00a0forums<\/li><li>Support\u00a0technical\u00a0pre-sales\u00a0activities\u00a0and\u00a0solution\u00a0shaping<\/li><li>Provide\u00a0accurate\u00a0estimates\u00a0and\u00a0sizing\u00a0with\u00a0a\u00a0strong\u00a0commercial\u00a0lens<\/li><li>Contribute\u00a0technical\u00a0expertise\u00a0to\u00a0proposals,\u00a0statements\u00a0of\u00a0work,\u00a0and\u00a0client\u00a0discussions<\/li><\/ul><p><\/p><p><b>What\u00a0you\u2019ll\u00a0Bring<\/b>\u2026You\u2019re\u00a0an\u00a0experienced\u00a0engineer\u00a0and\u00a0a\u00a0natural\u00a0leader\u00a0who\u00a0enjoys\u00a0helping\u00a0others\u00a0succeed.<\/p><ul><li>Strong\u00a0experience\u00a0with\u00a0<b>.NET\u00a06\/7\/8\u00a0and\u00a0.NET\u00a0Core<\/b><\/li><li>Commercial\u00a0expertise\u00a0with\u00a0<b>Azure<\/b>\u00a0(App\u00a0Services,\u00a0Functions,\u00a0AKS,\u00a0Azure\u00a0SQL,\u00a0Cosmos\u00a0DB,\u00a0Service\u00a0Bus)<\/li><li>Desirable\u00a0experience\u00a0with\u00a0<b>AWS<\/b>\u00a0(Lambda,\u00a0ECS\/EKS,\u00a0RDS,\u00a0SQS\/SNS)<\/li><li>Experience\u00a0working\u00a0with\u00a0Microservices,\u00a0containerization\u00a0(Docker\/Kubernetes)\u00a0and\u00a0event-driven\u00a0architectures<\/li><li>Strong\u00a0DevOps\u00a0experience\u00a0(Azure\u00a0DevOps,\u00a0GitHub\u00a0Actions,\u00a0CI\/CD)<\/li><li>A\u00a0solid\u00a0understanding\u00a0of\u00a0architecture,\u00a0design\u00a0patterns,\u00a0and\u00a0trade-offs<\/li><li>Experience\u00a0working\u00a0in\u00a0agile,\u00a0cross-functional\u00a0teams<\/li><li>A\u00a0passion\u00a0for\u00a0mentoring,\u00a0learning,\u00a0and\u00a0continuous\u00a0improvement<\/li><\/ul><p><\/p><p><b>Certifications\u00a0(Highly\u00a0Valued)<\/b><\/p><ul><li>Azure\u00a0Developer\u00a0Associate\u00a0(AZ-204)\u00a0\u2013\u00a0<b>Essential<\/b><\/li><li>Azure\u00a0Solutions\u00a0Architect\u00a0Expert\u00a0(AZ-305)\u00a0\u2013\u00a0<b>Highly\u00a0valued<\/b><\/li><li>AWS\u00a0Certified\u00a0Developer\u00a0\/\u00a0Solutions\u00a0Architect\u00a0\u2013\u00a0<b>Strongly\u00a0desirable<\/b><\/li><li>Azure\u00a0DevOps\u00a0Engineer\u00a0Expert,\u00a0Kubernetes\u00a0certifications\u00a0(CKA\/CKAD)\u00a0\u2013\u00a0<b>Bonus<\/b><\/li><\/ul><p><\/p><p>If\u00a0you\u2019re\u00a0a\u00a0trusted\u00a0and\u00a0authentic\u00a0technical\u00a0leader\u00a0who\u00a0communicates\u00a0with\u00a0confidence,\u00a0takes\u00a0pride\u00a0in\u00a0quality,\u00a0and\u00a0thrives\u00a0in\u00a0client-facing\u00a0environments,\u00a0this\u00a0is\u00a0your\u00a0opportunity\u00a0to\u00a0make\u00a0a\u00a0real\u00a0impact.\u00a0If\u00a0you\u2019re\u00a0energised\u00a0by\u00a0technology,\u00a0open\u00a0to\u00a0feedback,\u00a0and\u00a0committed\u00a0to\u00a0continuous\u00a0growth,\u00a0we\u2019d\u00a0love\u00a0to\u00a0hear\u00a0from\u00a0you.<\/p><p><\/p><p><b>Apply\u00a0now\u00a0and\u00a0join\u00a0Concentrix\u00a0Catalyst.<\/b><\/p>\",\"ats_external_id\":\"R1718832\",\"location\":\"Brisbane, Queensland\",\"job_type\":\"full_time\",\"salary\":\"180000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-04-01T14:56:03.709+08:00\",\"created_at\":\"2026-03-31T18:52:46.282+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/XMLNAME-NET-Technical-Lead_R1718832\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Brisbane\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4000\",\"primary_location\":{\"id\":\"AU-BRI-EDWAR-01\",\"wid\":\"740544c0a47f017b515eab8f1f110866\",\"descriptor\":\"AUS Brisbane - 288 Edward St, Lvl 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0259\",\"descriptor\":\"Lead Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366751\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/XMLNAME-NET-Technical-Lead_R1718832\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/XMLNAME-NET-Technical-Lead_R1718832\/apply\",\"job_requisition_id\":\"R1718832\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adam.wilkinson@concentrix.com\"},\"first_name\":\"Adam Wilkinson (101776283)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1718832\",\"wid\":\"71e4607c1d3210211d300c8a614f0000\",\"descriptor\":\".NET Technical Lead - Brisbane\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"137\",\"campaign_id\":\"1505\",\"campaign_title\":\"R1716761 Lake Mary - Avalon CS1\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/Technical Support Representative (Onsite)\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service\/Technical Support Representative (Onsite)\",\"long_description\":\"<p>The Technical Support Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As a\/an Technical Support Representative at Concentrix, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.&nbsp;&nbsp;<\/li>\\n<li>Help customers resolve technical issues.&nbsp;<\/li>\\n<li>Assist in correcting billing concerns.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>18 years or older with a High School Diploma or GED<\/li>\\n<li>Live within 40 miles of the site and be able to work your full shift in the office<\/li>\\n<li>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $18- $22.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716761\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.259-05:00\",\"created_at\":\"2026-03-31T16:53:36.622-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA1?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366907\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Technical-Support-Representative--Onsite-_R1716761\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Technical-Support-Representative--Onsite-_R1716761\/apply\",\"job_requisition_id\":\"R1716761\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"valen.mckellian@concentrix.com\"},\"first_name\":\"Valen McKellian (100692005)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716761\",\"wid\":\"734d0c07caf4101ec8de8803cce00000\",\"descriptor\":\"Customer Service\/Technical Support Representative (Onsite)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1860\",\"campaign_id\":\"328\",\"campaign_title\":\"Advisor II, B2B Sales R1718885\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Swedish-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Malaga (Hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Account Manager<\/b>\u00a0on our team, you will: \u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate \u00a0<br \/>- Understand partner market and competition and evaluate reseller interest \u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products \u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs \u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods \u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary \u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction \u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI \u00a0<br \/>- May attend country partner events for meeting key partners\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Swedish or Danish or Norwegian plus advanced in English<br \/>- Have two years of related technical sales experience preferred \u00a0<br \/>- Are familiar with channel programs \u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills \u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize \u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions \u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Schedule: Training Monday to Thursday from 9:00 to 18:00 and Friday from 9:00 to 17:00 after training Monday to Thursday from 8:30 to 17:30 and Friday from 8:30 to 16:30<br \/>- Salary 23,400 euros gross\/year &#43; up to 7,200 euros gross\/year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Central office location in Malaga with hybrid work model<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/><b>\u00a0<\/b><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentri<\/b>x, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1718885<\/span><\/p>\",\"ats_external_id\":\"R1718885\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T14:10:59.402+02:00\",\"created_at\":\"2026-03-31T12:54:10.733+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369069\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Swedish---Norwegian---Danish--speaking----Hybrid---High-Tech-HT05_R1718885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Swedish---Norwegian---Danish--speaking----Hybrid---High-Tech-HT05_R1718885\/apply\",\"job_requisition_id\":\"R1718885\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joanna.chominska@concentrix.com\"},\"first_name\":\"Joanna Chominska (102539938)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718885\",\"wid\":\"3ca17bac56fa102129c2dea33e250000\",\"descriptor\":\"Account Manager (Swedish-speaking) - Hybrid - High Tech HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"331\",\"campaign_id\":\"766\",\"campaign_title\":\"Advisor I, Customer Service R1718917\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialista z\u00e1kaznick\u00e9 podpory pro Samsung CZ\",\"street\":\"CZE - Brno CZ Location - Kiwi\",\"address\":\"CZE - Brno CZ Location - Kiwi\",\"city\":\"Brno\",\"state\":null,\"postal_code\":\"615 00\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><i>M\u00e1te r\u00e1di technologie a bav\u00ed v\u00e1s pom\u00e1hat lidem \u0159e\u0161it jejich probl\u00e9my? P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 1 t\u00fdden praxe s podporou t\u00fdmu<\/li><li>Stabiln\u00ed zam\u011bstn\u00e1n\u00ed v mezin\u00e1rodn\u00ed spole\u010dnosti<\/li><li>Stravenky a benefitn\u00ed body<\/li><li>Mo\u017enost profesn\u00edho rozvoje a kari\u00e9rn\u00edho r\u016fstu<\/li><li>P\u0159\u00e1telsk\u00e9 pracovn\u00ed prost\u0159ed\u00ed a t\u00fdmovou podporu<\/li><li>25 dn\u00ed dovolen\u00e9<\/li><\/ul><p><br \/><b>Pracovn\u00ed doba:<\/b><\/p><p>Pond\u011bl\u00ed \u2013 P\u00e1tek: 08:00 \u2013 20:00<br \/>Sobota \u2013 Ned\u011ble: 09:00 \u2013 20:00<\/p><p><br \/><b>N\u00e1stup<\/b><br \/>kv\u011bten 2026<br \/><br \/>&#x1f4e9; Zaujala v\u00e1s tato p\u0159\u00edle\u017eitost?<\/p><p><br \/>Po\u0161lete n\u00e1m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d\u00e1st\u00ed t\u00fdmu, kter\u00fd pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edvat technologie naplno.<\/p><p><\/p>\",\"ats_external_id\":\"R1718917\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T01:59:02.198+02:00\",\"created_at\":\"2026-03-31T12:52:28.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"472\",\"campaign_id\":\"2163\",\"campaign_title\":\"GTM - Primark Belfast - Czech Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Czech Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"1197849309\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T10:14:38.691Z\",\"created_at\":\"2026-03-31T11:33:21.957Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYz\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"473\",\"campaign_id\":\"2162\",\"campaign_title\":\"GTM - Primark Belfast - Slovenian Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Slovenian Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"2376656517\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T10:14:38.529Z\",\"created_at\":\"2026-03-31T11:32:34.916Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYy\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"474\",\"campaign_id\":\"2161\",\"campaign_title\":\"GTM - Primark Belfast - Dutch Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Dutch Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"3375853242\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T23:59:14.485Z\",\"created_at\":\"2026-03-31T11:30:40.296Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYx\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"475\",\"campaign_id\":\"2160\",\"campaign_title\":\"GTM - Primark Belfast - Italian Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Italian Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"2571143961\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T23:59:14.470Z\",\"created_at\":\"2026-03-31T11:29:16.015Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYw\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1916\",\"campaign_id\":\"816\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 banking support munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 banking support munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong> te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"2892444296\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T10:20:05.583+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1824\",\"campaign_id\":\"130\",\"campaign_title\":\"ACI\",\"campaign_type\":\"job_application\",\"job_title\":\"Help Desk e Assistenza Clienti - Soccorso Stradale\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Hai voglia di metterti in gioco in un ambiente dinamico e stimolante?<\/strong><\/p>\\n<p>Se cerchi un&rsquo;opportunit&agrave; concreta per crescere, imparare e fare la differenza nel mondo dell&rsquo;<strong>Assistenza Clienti<\/strong>, questa posizione &egrave; fatta per te!<\/p>\\n<p>Siamo alla ricerca di persone energiche, curiose e orientate al problem solving, pronte a entrare in un team che lavora ogni giorno per offrire supporto di qualit&agrave;.<\/p>\\n<p>Anche se non l'hai mai fatto non preoccuparti,&nbsp;<strong>ci sar&agrave; una formazione iniziale!<\/strong><\/p>\\n<p><strong>Cosa farai concretamente:<\/strong><\/p>\\n<ul>\\n<li>Gestirai richieste e segnalazioni dei clienti tramite&nbsp;<strong>canali back-office<\/strong>&nbsp;e&nbsp;<strong>chiamate inbound<\/strong>.<\/li>\\n<li>Ti occuperai della&nbsp;gestione operativa delle prestazioni di assistenza, garantendo un servizio rapido ed efficace.<\/li>\\n<li>Utilizzerai strumenti digitali per fornire supporto in ambito&nbsp;mobilit&agrave; (es. invio carro attrezzi).<\/li>\\n<\/ul>\\n<p><strong>Chi cerchiamo:<\/strong><\/p>\\n<ul>\\n<li>Persone con passione per il cliente, spirito collaborativo e voglia di imparare.<\/li>\\n<li>Diploma di scuola superiore (minimo richiesto).<\/li>\\n<li>Buona conoscenza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su&nbsp;<strong>turni H24<\/strong>, 5 giorni su 7 (il servizio &egrave; attivo tutto l&rsquo;anno). Nel caso abbia turno di notte si lavorer&agrave; da casa.<\/li>\\n<li>Possibilit&agrave; di raggiungere autonomamente la sede di lavoro:&nbsp;<strong>Pescara, Via Conte Di Ruvo 74<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Contratto 2 liv.&nbsp; <strong>CCNL Telecomunicazioni, di 4 mesi iniziali<\/strong>.<\/li>\\n<li>Impegno&nbsp;<strong>part-time 30h<\/strong>, con possibilit&agrave; di ore supplementari.<\/li>\\n<li>Un ambiente inclusivo, dove il tuo contributo conta davvero.<\/li>\\n<li>Accesso illimitato a Linkedin Learning<\/li>\\n<li>Accesso alla piattaforma di scontistiche<\/li>\\n<li><strong>Formazione iniziale<\/strong><\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"245949376\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T01:59:09.617+02:00\",\"created_at\":\"2026-03-31T09:24:27.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"239\",\"campaign_id\":\"455\",\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"3807724650\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T02:59:07.389+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"138\",\"campaign_id\":\"1503\",\"campaign_title\":\"R1718685 Automotive Buy Back Lead\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Buy Back Lead\",\"street\":\"10550 Talbert Avenue\",\"address\":\"10550 Talbert Avenue\",\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Automotive Buy Back Lead\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div>The BuyBack Lead engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Buy Back Lead position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Buy Back Lead, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Conduct thorough review of buyback cases to ensure adherence to company policies and regulatory standards.<\/li>\\n<li>Analyze and verify transaction details and reviews calculations, including financial documents, agreements, and communications.<\/li>\\n<li>Identify discrepancies, document findings, and work with relevant departments to resolve issues.<\/li>\\n<li>Utilize program tools and reports to identify status of Buyback documentation received and processed within OEM program metrics.<\/li>\\n<li>Prepare comprehensive audit reports with actionable insights and recommendations for process improvements.<\/li>\\n<li>Collaborate with cross-functional teams to implement corrective actions and enhance buyback procedures, while maintaining professional relationships with Guests and business partners.<\/li>\\n<li>Stay updated with industry regulations and standards to ensure ongoing compliance.<\/li>\\n<li>Accesses and updates secured or sensitive data in internal and external databases and ensure Personally Identifiable Information (PII) secured at all times.<\/li>\\n<li>Proactively addresses Guest concerns via email and phone (inbound and outbound) using professionalism, problem solving skills and exemplary Guest service.<\/li>\\n<li>Processes, provide recommendations, approves or denies Buyback in accordance with OEM program guidelines.<\/li>\\n<li>Demonstrate a keen understanding of the following processes:\\n<ul>\\n<li>Interpreting Guest finance contracts<\/li>\\n<li>Interpreting State Lemon Law guidelines<\/li>\\n<\/ul>\\n<\/li>\\n<li>Understands the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Buy Back Case Lead role include:&nbsp;<\/p>\\n<ul>\\n<li>Minimum 4 Years of experience in Automotive Claims Adjustor with experiance in Lemon Law and Buyback practices<\/li>\\n<li>Experience working with Automotive Dealerships is an asset<\/li>\\n<li>Luxury Automotive\/White Glove administration experience will be a significant asset<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel (sort, filter, pivot) and Outlook<\/li>\\n<li>Communicate effectively with various stakeholders, including the Attorney General's Office, executive offices, legal representatives, dealerships, and consumers<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possess strong Guest service and communication (written and verbal) skills<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li>\\n<li>Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $33.00-$41.25\/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u200b<strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1718685\",\"location\":\"Fountain Valley, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.248-05:00\",\"created_at\":\"2026-03-31T08:48:22.051-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fountain Valley\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92708\",\"primary_location\":{\"id\":\"US-FOU-CLIEN-01\",\"wid\":\"44701f84f8281004e54ded8f40cc0000\",\"descriptor\":\"USA Fountain Valley - Hyundai HQ:10550 Talbert Avenue\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0632\",\"wid\":\"f9af6d726098016af9ce05fd4f06b7e2\",\"descriptor\":\"Sr. Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367438\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Fountain-Valley---Hyundai-HQ10550-Talbert-Avenue\/Automotive-Buy-Back-Lead_R1718685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Fountain-Valley---Hyundai-HQ10550-Talbert-Avenue\/Automotive-Buy-Back-Lead_R1718685\/apply\",\"job_requisition_id\":\"R1718685\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc01858756bc8d0e1ae24d\",\"address\":\"clayton.dodge@concentrix.com\"},\"last_name\":\"Dodge\",\"first_name\":\"Clayton\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718685\",\"wid\":\"71e4607c1d321020f248fa9d73900000\",\"descriptor\":\"R1718685 Automotive Buy Back Lead (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},{\"email\":{\"wid\":\"39ef3cc194d9011f0e3eaad301380004\",\"address\":\"isabela.saldanha@concentrix.com\"},\"last_name\":\"Saldanha\",\"first_name\":\"Isabela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1917\",\"campaign_id\":\"815\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 \u00fcgyf\u00e9lszolg\u00e1lati \u00e9s \u00e9rt\u00e9kes\u00edt\u00e9si munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 &uuml;gyf&eacute;lszolg&aacute;lati &eacute;s &eacute;rt&eacute;kes&iacute;t&eacute;si munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l).<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong> &eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki.<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek.<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog.<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong> biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak.<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"811871923\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:58:44.038+02:00\",\"created_at\":\"2026-03-31T08:37:20.712+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1918\",\"campaign_id\":\"814\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Homeoffice - Telefonischer Kundenberater (m\/w\/d) im Vertrieb\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Telefonischer Kundenberater (m\/w\/d)&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>Wir hei&szlig;en dich herzlich willkommen! Erhalte einen <strong>einmaligen Bonus in H&ouml;he von 190.000 HUF\/brutto<\/strong> nach 3 Monaten Betriebszugeh&ouml;rigkeit!<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\"><strong>100% Homeoffice<\/strong><\/div>\\n<div class=\\\"ewa-rteLine\\\">oder<\/div>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1147479386\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-04-16T12:41:58.589+02:00\",\"created_at\":\"2026-03-31T08:24:10.905+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1919\",\"campaign_id\":\"813\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9lszolg\u00e1lati oper\u00e1tor (m\/w\/d) - n\u00e9met nyelv\u0171 B2B \u00fcgyf\u00e9lszolg\u00e1lat (Sales)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Jelentkezz most P\u00e9csre!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>&Uuml;gyf&eacute;lszolg&aacute;lati oper&aacute;tork&eacute;nt (m\/w\/d)<\/strong>&nbsp;te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | P&eacute;cs &ndash; hibrid-modell megoldhat&oacute; | Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; vas&aacute;rnap, 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombat 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Csapatunk &uuml;gyf&eacute;ltan&aacute;csad&oacute;jak&eacute;nt a k&ouml;vetkez\u0151 feladatokat fogod ell&aacute;tni:<\/p>\\n<ul>\\n<li><strong>Kisv&aacute;llalkoz&aacute;sok &eacute;s egy&eacute;ni v&aacute;llalkoz&oacute;k&nbsp;<\/strong>els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute;ja telekommunik&aacute;ci&oacute;s ter&uuml;leten.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;szerz\u0151d&eacute;sekkel, d&iacute;jcsomagokkal &eacute;s sz&aacute;ml&aacute;kkal kapcsolatos megkeres&eacute;seinek kezel&eacute;se<\/strong>, valamint az ezekre adott, helyzethez &eacute;s ig&eacute;nyekhez igazod&oacute; v&aacute;laszad&aacute;s.<\/li>\\n<li>Az &uuml;gyfelek<strong>&nbsp;akt&iacute;v<\/strong>, ig&eacute;nyalap&uacute;<strong>&nbsp;tan&aacute;csad&aacute;sa&nbsp;<\/strong>term&eacute;keinkr\u0151l, &eacute;s az<strong>&nbsp;&eacute;rt&eacute;kes&iacute;t&eacute;sek sikeres lez&aacute;r&aacute;sa.<\/strong><\/li>\\n<li><strong>Hibabejelent&eacute;sek &eacute;s m\u0171szaki probl&eacute;m&aacute;k&nbsp;<\/strong>eset&eacute;n els\u0151dleges seg&iacute;ts&eacute;gny&uacute;jt&aacute;s, illetve sz&uuml;ks&eacute;g eset&eacute;n&nbsp;<strong>az &uuml;gyek tov&aacute;bb&iacute;t&aacute;sa az illet&eacute;kes szakter&uuml;lethez.<\/strong><\/li>\\n<li>Az &uuml;gyf&eacute;llel folytatott kommunik&aacute;ci&oacute;<strong>&nbsp;r&ouml;gz&iacute;t&eacute;se az adatb&aacute;zisban<\/strong>, miut&aacute;n az &uuml;gyf&eacute;l megfelel\u0151 megold&aacute;st kapott.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li><strong>&Eacute;rdekel az &eacute;rt&eacute;kes&iacute;t&eacute;s<\/strong>, &eacute;s meggy\u0151z\u0151en, ugyanakkor udvariasan tudsz &eacute;rvelni.<\/li>\\n<li>Sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi<\/strong>, belv&aacute;rosi&nbsp;<strong>irod&aacute;nkban<\/strong>, a betanul&aacute;si id\u0151t k&ouml;vet\u0151en pedig&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;get<\/strong>&nbsp;biztos&iacute;tunk.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00 &eacute;s 20:00 &oacute;ra k&ouml;z&ouml;tt, szombaton 09:00 &eacute;s 17:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;lat, call center, vagy &eacute;rt&eacute;kes&iacute;t&eacute;s ter&uuml;let&eacute;n.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>K&ouml;nnyen el&eacute;rhet\u0151&nbsp;<strong>p&eacute;csi belv&aacute;rosi irod&aacute;nk<\/strong>&nbsp;mellett hossz&uacute;t&aacute;von&nbsp;<strong>hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;g<\/strong>et is biztos&iacute;tunk.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Szeretettel &uuml;dv&ouml;zl&uuml;nk! 3 h&oacute;nap munkaviszony ut&aacute;n&nbsp;<strong>egyszeri, brutt&oacute; 190 000 Ft-os b&oacute;nuszt<\/strong> kapsz!<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtu&aacute;lis asszisztens&uuml;nk, Dot a WhatsAppon a&nbsp;<span class=\\\"hidden-contact\\\">Kapcsolat a munkaad&oacute;val<\/span>-os sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3541241988\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T08:21:19.744+02:00\",\"created_at\":\"2026-03-31T08:05:08.799+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1200\",\"campaign_id\":\"16386\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718411\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p>The <b>Azure Monitor Customer Engineer<\/b> will work directly with customers, as a consultant and technical advisor to:<br \/>\u2022\u00a0\u00a0 \u00a0Design, Deploy, Review and Assess the health of the infrastructure<br \/>\u2022\u00a0\u00a0 \u00a0Upgrade and maintain deployments<br \/>\u2022\u00a0\u00a0 \u00a0Troubleshoot issues with infrastructure and agents<br \/>\u2022\u00a0\u00a0 \u00a0Tune and optimize for performance<br \/>\u2022\u00a0\u00a0 \u00a0Assist with reporting and visualizations<br \/>\u2022\u00a0\u00a0 \u00a0Implement new management packs<br \/>\u2022\u00a0\u00a0 \u00a0Assist in the development of custom management packs<br \/>\u2022\u00a0\u00a0 \u00a0Provide training in all areas of Azure Monitor to ensure customer goals are met<\/p><p><br \/>Ideal candidate experience:<br \/>- 15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<br \/>- Ability to present to multiple levels of customer leadership.<br \/>- Ability to act as a consultant and architect for multiple customers.<br \/>- Broad knowledge across multiple monitoring scenarios:<br \/>\u00b7\u00a0\u00a0 \u00a0Windows and Linux Operating Systems<br \/>\u00b7\u00a0\u00a0 \u00a0Azure Monitor<br \/>\u00b7\u00a0\u00a0 \u00a0KQL Kusto Query language advanced level<br \/>\u00b7\u00a0\u00a0 \u00a0URL, Network monitoring<br \/>\u00b7\u00a0\u00a0 \u00a0Connecting to ITSM systems<br \/>\u00b7\u00a0\u00a0 \u00a0Dashboards, Reporting, and Visualizations<br \/>\u00b7\u00a0\u00a0 \u00a0PowerShell scripting<br \/>- Deep level knowledge in at least 3 of the above categories<\/p><p>- Advanced level of Dutch and English<\/p><p>\u2003<br \/>Technical Skills Requirements: \u00a0Azure Monitor:<br \/>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<br \/>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)\u00a0<br \/>Strong knowledge of:\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Log Analytics workspaces<br \/>\u2022\u00a0\u00a0 \u00a0Azure Monitor Metrics<br \/>\u2022\u00a0\u00a0 \u00a0Diagnostic settings<br \/>\u2022\u00a0\u00a0 \u00a0Resource level vs platform level telemetry<br \/>- Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third party tools.<\/p><p><\/p><p>Additionally, be able to ;<br \/>\u2022\u00a0\u00a0 \u00a0Write complex KQL queries across multiple tables<br \/>\u2022\u00a0\u00a0 \u00a0Use:\u00a0<br \/>o\u00a0\u00a0 \u00a0parse, extend, mv-expand<br \/>o\u00a0\u00a0 \u00a0joins, time series, summarize patterns<br \/>o\u00a0\u00a0 \u00a0performance optimized queries<br \/>\u2022\u00a0\u00a0 \u00a0Build:\u00a0<br \/>o\u00a0\u00a0 \u00a0reusable queries<br \/>o\u00a0\u00a0 \u00a0functions<br \/>o\u00a0\u00a0 \u00a0summary rules for cost &amp; performance optimization<br \/>\u2022\u00a0\u00a0 \u00a0Debug slow or expensive queries<\/p><p><b>Tools<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<br \/>Linux OS and Linux Monitoring<br \/>Report Development<br \/>Network Monitoring<br \/>URL Monitoring<br \/>Related Skills:<br \/>\u2022\u00a0\u00a0 \u00a0System Center Orchestrator<br \/>\u2022\u00a0\u00a0 \u00a0System Center Data Protection Manager<br \/>\u2022\u00a0\u00a0 \u00a0System Center Virtual Machine Manager<br \/>\u2022\u00a0\u00a0 \u00a0System Center Service Manager<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1718411\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:53:15.534+08:00\",\"created_at\":\"2026-03-31T02:04:24.903+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1718411-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366617\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1718411-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1718411-1\/apply\",\"job_requisition_id\":\"R1718411\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718411\",\"wid\":\"71e4607c1d321020f544ae9949c40000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1201\",\"campaign_id\":\"16383\",\"campaign_title\":\"Recruiter I R1717268\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter\",\"street\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"address\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":\"97204\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li><p>Responsible for assisting with implementation and administration of recruitment programs<\/p><\/li><li><p>Receive, screen, and file incoming resumes, background, and reference checks<\/p><\/li><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/p><\/li><li><p>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/p><\/li><li><p>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><p>Less than two years of relevant experience<\/p><\/li><li><p>Bachelor&#39;s Degree preferred<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverable<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><li><p>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/p><\/li><li><p>Sense of professionalism and ability to develop relationships<\/p><\/li><li><p>Strong attention to detail<\/p><\/li><li><p>Ability to handle and maintain confidential information<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717268\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"full_time\",\"salary\":\"18538.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-01T00:55:39.101+08:00\",\"created_at\":\"2026-03-31T02:04:23.626+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Recruiter_R1717268\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"97204\",\"primary_location\":{\"id\":\"MX-MER-TORRE-01\",\"wid\":\"6cb4db9d9751101d8532a88d16d70000\",\"descriptor\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366777\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Recruiter_R1717268\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Recruiter_R1717268\/apply\",\"job_requisition_id\":\"R1717268\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emanuel.pozos@concentrix.com\"},\"first_name\":\"Emanuel Pozos Silva (102082368)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717268\",\"wid\":\"3ca17bac56fa1020f66fa10107b10000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1202\",\"campaign_id\":\"16378\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718230\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Virtual Desktop \/ W365 (German and English) (M\/F.D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><\/div><div>The AVD \/ W365 Customer Engineer will work directly with customers, as a consultant and technical advisor to:<br \/>\u00a0<\/div><div><b>Architectural Design &amp; Strategy<\/b><\/div><ul><li><b>Design for Resilience:<\/b><span>\u00a0<\/span>Lead architectural design sessions to build scalable, secure, and resilient virtual desktop solutions with strong focus on BCDR strategies for mission-critical environments.<\/li><li><b>Modernization:<\/b>\u00a0Guide customers from legacy on-premises VDI (Citrix\/VMware) to cloud-native solutions like AVD and Windows 365.<\/li><li><b>Trusted Advisor:<\/b>\u00a0Act as the primary technical point of contact for customer IT executives and architects, bridging the gap between business goals and technical implementation.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Technical Implementation &amp; Engineering<\/b><\/div><ul><li><b>Image &amp; Profile Management:<\/b>\u00a0Design and implement automated image creation solutions (i.e. Azure Image Builder) and robust profile management strategies using FSLogix containers.<\/li><li><b>Endpoint Management:<\/b><span>\u00a0<\/span>Drive the integration of Microsoft Intune for managing physical and virtual endpoints.<\/li><li><b>Application Strategy:<\/b><span>\u00a0<\/span>Advise on application delivery and packaging, specifically modern formats like MSIX and App Attach to decouple applications from base images.<\/li><li><b>Automation:<\/b>\u00a0Utilize PowerShell, Azure CLI, ARM or Biceps to automate deployment, scaling, and monitoring tasks, reducing manual operational overhead.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Operational Excellence &amp; Troubleshooting<\/b><\/div><ul><li><b>Deep Dive Troubleshooting:<\/b>\u00a0Apply a methodical, analytical approach to resolve complex performance issues (latency, login times, resource contention) in large-scale environments.<\/li><li><b>Monitoring:<\/b>\u00a0Implement Azure Monitor and Log Analytics to provide proactive insights into host pool health and user experience.<\/li><\/ul><div><\/div><div><\/div><div><b>Ideal candidate experience:<\/b><\/div><div>Minimum of 5 years working as a depth expert and technology owner or consultant for AVD \/ W365.<br \/>Minimum of 10-15 years of experience of working with Windows Client Environments, ideally also Azure environments<\/div><div><\/div><div><b>Required Hard Skills<\/b><\/div><ul><li><b>Core Virtualization:<\/b><span>\u00a0<\/span>Deep, hands-on expertise in Azure Virtual Desktop and\/or Windows 365. Strong background in Hyper-V and RDS.<\/li><li><b>Identity &amp; Security:<\/b><span>\u00a0<\/span>Solid understanding of Azure Entra ID, Hybrid Identity, Conditional Access, and RBAC models.<\/li><li><b>Infrastructure:<\/b><span>\u00a0<\/span>Proficiency in Azure Infrastructure (Networking, Storage, Compute).<\/li><li><b>Automation:<\/b>\u00a0Confident in PowerShell scripting for automation and system management.<\/li><li><b>OS Proficiency:<\/b>\u00a0Deep knowledge of Windows 10\/11.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Professional Experience<\/b><\/div><ul><li><b>Public Sector Focus:<\/b><span>\u00a0<\/span>Passion for and willingness to work with public sector customers, understanding their unique compliance and security requirements.<\/li><li><b>Experience:<\/b>\u00a0Degree in Computer Science, IT, or equivalent practical experience. Long-term experience with large enterprise customers and complex IT landscapes.<\/li><li><b>Languages:<\/b>\u00a0Excellent command of German and English (spoken and written) is mandatory for this role.<\/li><li><b>Mobility:<\/b>\u00a0Valid driver\u2019s license and willingness to travel frequently to customer sites across Germany.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Preferred (Nice to Have)<\/b><\/div><ul><li><b>Certifications:<\/b><span>\u00a0<\/span>Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140) is highly preferred. Other relevant certs: Azure Administrator (AZ-104) or Azure Solutions Architect (AZ-305).<\/li><li><b>Legacy Knowledge:<\/b><span>\u00a0<\/span>Experience with Citrix DaaS or VMware Horizon is helpful for migration conversations but not strictly required.<\/li><li><b>Network Security:<\/b><span>\u00a0<\/span>Understanding of hub-and-spoke topology, ExpressRoute, and firewall configuration for VDI.<\/li><\/ul>\",\"ats_external_id\":\"R1718230\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.588+08:00\",\"created_at\":\"2026-03-31T02:04:20.818+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Virtual-Desktop---W365--M-FD-_R1718230\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367612\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Virtual-Desktop---W365--M-FD-_R1718230\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Virtual-Desktop---W365--M-FD-_R1718230\/apply\",\"job_requisition_id\":\"R1718230\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718230\",\"wid\":\"64e915f9b14b1020f5d1121637bd0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Virtual Desktop \/ W365 (German and English) (M\/F.D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1203\",\"campaign_id\":\"16377\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718185\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot Cloud Solution Architect (German-speaking) \u200b(M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced<span>\u00a0<\/span><b>Microsoft 365 Copilot &amp; AI Solutions Architect<\/b><b> <span>(German-speaking) \u2013 Work-at-home\u200b<\/span><\/b><b>.<\/b><span>\u00a0<\/span><\/p><p><\/p><p>The ideal candidate will drive our customers\u2019 AI transformation journey by leveraging Copilot Chat, AI Agents, and Microsoft 365 Copilot to unlock business value, improve productivity, and accelerate innovation. This is a customer-facing role that requires strong communication skills and the ability to engage with both technical and business stakeholders as a trusted advisor.<\/p><p><\/p><p>As a CSA, you will play a key role in helping enterprise customers adopt and scale AI solutions, guiding them through architectural design, implementation, and change management to achieve measurable ROI.<\/p><p><\/p><p><i><b>Note: German and English are both mandatory requirements for this role. <\/b><\/i><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a<span>\u00a0<\/span><b>trusted advisor<\/b>, translating customer challenges into AI-driven solutions that deliver business value and ROI<\/li><li>Lead<span>\u00a0<\/span><b>architecture design and technical engagements<\/b><span>\u00a0<\/span>focused on Copilot Chat, AI Agents, and Microsoft 365 Copilot<\/li><li>Drive<span>\u00a0<\/span><b>AI adoption and customer success<\/b>, ensuring long-term usage and value realization<\/li><li>Design and implement<span>\u00a0<\/span><b>AI agents and Copilot solutions<\/b>, including prompt engineering and workflow automation<\/li><li>Support<span>\u00a0<\/span><b>AI transformation initiatives<\/b>, including adoption strategies and organizational change management<\/li><li>Collaborate with sales, engineering, and delivery teams to identify<span>\u00a0<\/span><b>growth opportunities and expansion scenarios<\/b><\/li><li>Contribute to<span>\u00a0<\/span><b>knowledge sharing, reusable IP, and best practices<\/b><span>\u00a0<\/span>across the organization<\/li><li>Continuously learn and stay current with<span>\u00a0<\/span><b>AI technologies, Copilot capabilities, and industry trends.<\/b><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>10&#43; years of experience in cloud, IT consulting, architecture, or related technical roles.<\/li><li>Proven experience in<span>\u00a0<\/span><b>customer-facing roles<\/b>, leading workshops, and technical discussions<\/li><li>Strong experience working in<span>\u00a0<\/span><b>enterprise environments<\/b><span>\u00a0<\/span>with complex stakeholders.<\/li><\/ul><p><\/p><p><b>Technical Expertise<\/b><\/p><ul><li>Hands-on experience with:<\/li><li><b>Microsoft 365 Copilot, Copilot Chat, and AI-powered productivity solutions<\/b><\/li><li>Designing and deploying<span>\u00a0<\/span><b>AI agents<\/b><span>\u00a0<\/span>(Copilot Studio, Agents Toolkit, low-code\/pro-code tools)<\/li><li>Strong understanding of:<\/li><li><b>AI architecture and foundation models<\/b><\/li><li>Prompt engineering and AI solution design<\/li><li>Microsoft Graph and enterprise data integration.<\/li><li>Experience with:<\/li><li>Programming\/scripting (e.g.,<span>\u00a0<\/span><b>Python, .NET, JavaScript, PowerShell<\/b>)<\/li><li>AI frameworks (e.g.,<span>\u00a0<\/span><b>Semantic Kernel, LangChain<\/b>)<\/li><li>Cloud and Microsoft 365 ecosystem (Teams, Outlook, SharePoint, etc.)<\/li><\/ul><p><\/p><p><b>Additional Skills (Preferred)<\/b><\/p><ul><li>Experience building or customizing<span>\u00a0<\/span><b>AI solutions and Copilot extensions<\/b><\/li><li>Strong troubleshooting and optimization skills for AI deployments<\/li><li>Knowledge of<span>\u00a0<\/span><b>security, compliance, and Responsible AI practices<\/b><\/li><li>Experience integrating AI solutions with<span>\u00a0<\/span><b>enterprise systems and APIs<\/b><\/li><li>Relevant Microsoft certifications in<span>\u00a0<\/span><b>AI, Azure, or Microsoft 365.<\/b><\/li><\/ul><p><\/p><p><b>#WAH <\/b><\/p>\",\"ats_external_id\":\"R1718185\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.458+08:00\",\"created_at\":\"2026-03-31T02:04:20.509+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-Cloud-Solution-Architect--M-F-D-_R1718185\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367428\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-Cloud-Solution-Architect--M-F-D-_R1718185\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-Cloud-Solution-Architect--M-F-D-_R1718185\/apply\",\"job_requisition_id\":\"R1718185\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718185\",\"wid\":\"39459898363b1020f5a0a1c99a3b0000\",\"descriptor\":\"Copilot Cloud Solution Architect (German-speaking) \u200b(M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1204\",\"campaign_id\":\"16376\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718281\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\",\"street\":\"DEU Gera Work-at-Home\",\"address\":\"DEU Gera Work-at-Home\",\"city\":\"Gera\",\"state\":\"Thuringia\",\"postal_code\":\"07545\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/div><div>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/div><div><\/div><div>Overview<\/div><ul><li>Location: Germany<\/li><li>Language: German and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><div><\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li>Familiarity with integrating data from Dataverse and other sources.<\/li><li>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer-facing roles.<\/li><\/ul><div><\/div><div>Desirable requirements<\/div><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1718281\",\"location\":\"Gera, Thuringia\",\"job_type\":\"full_time\",\"salary\":\"0.1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T00:07:14.317+08:00\",\"created_at\":\"2026-03-31T02:04:19.829+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform--M-F-D-_R1718281\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Gera\",\"state\":\"Thuringia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"07545\",\"primary_location\":{\"id\":\"DE-WAH-GERAS-00\",\"wid\":\"337c12e780cf01064fd0207c63083b23\",\"descriptor\":\"DEU Gera Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform--M-F-D-_R1718281\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform--M-F-D-_R1718281\/apply\",\"job_requisition_id\":\"R1718281\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718281\",\"wid\":\"b31981afaa731020f60ad9450d640000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1205\",\"campaign_id\":\"16372\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1718638\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><b>Ideal candidate experience:<\/b><\/p><p>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/p><p>Ability to present to multiple levels of customer leadership.<\/p><p>Ability to act as a consultant and architect for multiple customers.<\/p><p>Broad knowledge across multiple monitoring scenarios:<\/p><ul><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention) <\/b><\/p><p><b>Strong knowledge of: <\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use: <\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build: <\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><span>\u00a0#WAH<\/span><\/p><p><span>#LI-Remote<\/span><\/p>\",\"ats_external_id\":\"R1718638\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:56.209+08:00\",\"created_at\":\"2026-03-31T00:05:00.193+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1718638\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366635\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1718638\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1718638\/apply\",\"job_requisition_id\":\"R1718638\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718638\",\"wid\":\"45309a8bc6491020f15b7460cf5e0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1206\",\"campaign_id\":\"16371\",\"campaign_title\":\"Director, External Marketing R1716455\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Social Media\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.\\nSocial is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.\\nThis role exists to make sure we show up with confidence, clarity, and impact.\\nYou will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.\\nThe mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.\\n________________________________________\\nKey Responsibilities\\nLead Global Social Media Strategy\\n\u2022\\tDefine and deliver a global social media strategy across corporate, regional, local and executive channels.\\n\u2022\\tTranslate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.\\n\u2022\\tEstablish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.\\n\u2022\\tSet standards for how Concentrix shows up with confidence, credibility, human, and distinctive.\\nBuild Influence at Scale\\n\u2022\\tLead executive and ambassador social programs that build authentic visibility and thought leadership.\\n\u2022\\tPartner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.\\n\u2022\\tEnsure social content strengthens brand credibility with buyers, partners, and talent.\\nDrive Performance and Insight\\n\u2022\\tOwn social listening, insights, and performance reporting across the global ecosystem.\\n\u2022\\tMove beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.\\n\u2022\\tUse insight to continuously refine strategy, content formats, and channel focus.\\nCreate a Scalable Global Operating Model\\n\u2022\\tEvolve governance, playbooks, and operating systems that enable speed without sacrificing quality.\\n\u2022\\tAlign more than 200 global handles under a shared strategic framework.\\n\u2022\\tCollaborate with regional teams to balance global consistency with local relevance.\\nPush Creative and Cultural Relevance\\n\u2022\\tMonitor emerging platforms, formats, and cultural trends, and act early.\\n\u2022\\tEncourage experimentation, innovation, and smart risk-taking.\\n\u2022\\tEnsure social content reflects a challenger mindset and earns attention in crowded feeds.\\nBuild and Lead the Team\\n\u2022\\tBuild, lead, and develop a high-performing global social media team.\\n\u2022\\tPartner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.\\n\u2022\\tSet a high bar for originality, quality, and impact.\\n________________________________________\\nObjectives & Measures of Success\\n\u2022\\tConcentrix is recognized as one of the most distinctive and credible B2B  challenger brands on social.\\n\u2022\\tSocial content is shared, referenced, and discussed, not ignored.\\n\u2022\\tSenior leaders are visible, authentic, and influential online.\\n\u2022\\tGlobal social channels operate with clarity, confidence, and consistency.\\n\u2022\\tSocial activity demonstrably supports brand growth, reputation, and commercial outcomes.\\n\u2022\\tA scalable, future-ready global social media operating model is in place.\\n________________________________________\\nQualifications & Experience\\nEssential\\n\u2022\\tNative English speaker with exceptional editorial standards.\\nSignificant experience leading social media strategy within a global enterprise organization.\\n\u2022\\tStrong understanding of B2B technology, services, or intelligent solutions environments.\\n\u2022\\tProven track record of building and scaling complex, multi-market social ecosystems.\\n\u2022\\tExperience working closely with senior executives and influencing at leadership level.\\n\u2022\\tStrong analytical mindset with the ability to connect insight to action.\\n\u2022\\tComfortable operating in global, matrixed organization.\\n\u2022\\tDeep understanding of social formats, culture, pacing, and tone.\\nNice to Have\\n\u2022\\tExperience across both B2B and consumer or agency environments.\\n\u2022\\tExposure to executive thought leadership or ambassador programs at scale.\\n\u2022\\tExperience evolving governance models in large, decentralized organizations.\\n\u2022\\tInternational experience and strong cultural fluency.\\n________________________________________\\nCore Competencies & Leadership Capabilities\\n\u2022\\tStrategic and commercially grounded.\\n\u2022\\tCreatively ambitious with strong editorial judgement.\\n\u2022\\tConfident influencing senior stakeholders.\\n\u2022\\tDisciplined builder of systems and standards.\\n\u2022\\tCurious, culturally fluent, and trend aware.\\n\u2022\\tComfortable challenging conventional B2B approaches.\\n\u2022\\tHigh standards for quality, originality, and impact.\",\"long_description\":\"<p>We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are building a B2B challenger brand, one that doesn\u2019t blend in, doesn\u2019t play it safe, and doesn\u2019t sound like everyone else in enterprise tech.<br \/>Social is one of our most powerful stages. It\u2019s where our point of view shows up, where our leaders earn credibility and it\u2019s where buyers, partners, and talent decide whether we feel relevant, or forgettable.<br \/>This role exists to make sure we show up with confidence, clarity, and impact.<br \/>You will own the global social media strategy for Concentrix, unifying a complex ecosystem of corporate, regional, local and executive channels into one distinctive, intelligent, brand voice. This is not a channel management role. It\u2019s about influence, reputation, and shaping how the brand is experienced on leading social channels.<br \/>The mandate is simple: Build something differentiated, make it visible and that the brand leads with authority.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><br \/><b>Lead Global Social Media Strategy<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Define and deliver a global social media strategy across corporate, regional, local and executive channels.<br \/>\u2022\u00a0\u00a0 \u00a0Translate corporate strategy, product innovation, and leadership thinking into social content people actually want to follow, share, and discuss.<br \/>\u2022\u00a0\u00a0 \u00a0Establish a clear, challenger-brand voice that is consistent globally but culturally fluent locally.<br \/>\u2022\u00a0\u00a0 \u00a0Set standards for how Concentrix shows up with confidence, credibility, human, and distinctive.<br \/><b>Build Influence at Scale<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Lead executive and ambassador social programs that build authentic visibility and thought leadership.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with senior leaders to shape narratives and elevate their presence online and in their circles of influence.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content strengthens brand credibility with buyers, partners, and talent.<br \/><b>Drive Performance and Insight<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Own social listening, insights, and performance reporting across the global ecosystem.<br \/>\u2022\u00a0\u00a0 \u00a0Move beyond vanity metrics to understand impact on brand perception, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0Use insight to continuously refine strategy, content formats, and channel focus.<br \/><b>Create a Scalable Global Operating Model<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Evolve governance, playbooks, and operating systems that enable speed without sacrificing quality.<br \/>\u2022\u00a0\u00a0 \u00a0Align more than 200 global handles under a shared strategic framework.<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate with regional teams to balance global consistency with local relevance.<br \/><b>Push Creative and Cultural Relevance<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Monitor emerging platforms, formats, and cultural trends, and act early.<br \/>\u2022\u00a0\u00a0 \u00a0Encourage experimentation, innovation, and smart risk-taking.<br \/>\u2022\u00a0\u00a0 \u00a0Ensure social content reflects a challenger mindset and earns attention in crowded feeds.<br \/><b>Build and Lead the Team<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Build, lead, and develop a high-performing global social media team.<br \/>\u2022\u00a0\u00a0 \u00a0Partner closely with Marketing, Communications, Sales, Product, and Creative teams to deliver integrated campaigns.<br \/>\u2022\u00a0\u00a0 \u00a0Set a high bar for originality, quality, and impact.<br \/><br \/><b>Objectives &amp; Measures of Success<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Concentrix is recognized as one of the most distinctive and credible B2B \u00a0challenger brands on social.<br \/>\u2022\u00a0\u00a0 \u00a0Social content is shared, referenced, and discussed, not ignored.<br \/>\u2022\u00a0\u00a0 \u00a0Senior leaders are visible, authentic, and influential online.<br \/>\u2022\u00a0\u00a0 \u00a0Global social channels operate with clarity, confidence, and consistency.<br \/>\u2022\u00a0\u00a0 \u00a0Social activity demonstrably supports brand growth, reputation, and commercial outcomes.<br \/>\u2022\u00a0\u00a0 \u00a0A scalable, future-ready global social media operating model is in place.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><br \/>Essential<br \/>\u2022\u00a0\u00a0 \u00a0Native English speaker with exceptional editorial standards.<br \/>Significant experience leading social media strategy within a global enterprise organization.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of B2B technology, services, or intelligent solutions environments.<br \/>\u2022\u00a0\u00a0 \u00a0Proven track record of building and scaling complex, multi-market social ecosystems.<br \/>\u2022\u00a0\u00a0 \u00a0Experience working closely with senior executives and influencing at leadership level.<br \/>\u2022\u00a0\u00a0 \u00a0Strong analytical mindset with the ability to connect insight to action.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable operating in global, matrixed organization.<br \/>\u2022\u00a0\u00a0 \u00a0Deep understanding of social formats, culture, pacing, and tone.<\/p><p><br \/>Nice to Have<br \/>\u2022\u00a0\u00a0 \u00a0Experience across both B2B and consumer or agency environments.<br \/>\u2022\u00a0\u00a0 \u00a0Exposure to executive thought leadership or ambassador programs at scale.<br \/>\u2022\u00a0\u00a0 \u00a0Experience evolving governance models in large, decentralized organizations.<br \/>\u2022\u00a0\u00a0 \u00a0International experience and strong cultural fluency.<br \/><br \/>Core Competencies &amp; Leadership Capabilities<br \/>\u2022\u00a0\u00a0 \u00a0Strategic and commercially grounded.<br \/>\u2022\u00a0\u00a0 \u00a0Creatively ambitious with strong editorial judgement.<br \/>\u2022\u00a0\u00a0 \u00a0Confident influencing senior stakeholders.<br \/>\u2022\u00a0\u00a0 \u00a0Disciplined builder of systems and standards.<br \/>\u2022\u00a0\u00a0 \u00a0Curious, culturally fluent, and trend aware.<br \/>\u2022\u00a0\u00a0 \u00a0Comfortable challenging conventional B2B approaches.<br \/>\u2022\u00a0\u00a0 \u00a0High standards for quality, originality, and impact.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716455\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-10T00:18:25.026+08:00\",\"created_at\":\"2026-03-31T00:04:59.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0412\",\"descriptor\":\"Director, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Director--Social-Media_R1716455\/apply\",\"job_requisition_id\":\"R1716455\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sarah.cassidy@concentrix.com\"},\"first_name\":\"Sarah Cassidy (791835)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1716455\",\"wid\":\"9439aa4c7b481020f1c2f915e3e60000\",\"descriptor\":\"Director, Social Media\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1207\",\"campaign_id\":\"16366\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717515\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><ul><li>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/li><li>Ability to present to multiple levels of customer leadership.<\/li><li>Ability to act as a consultant and architect for multiple customers.<\/li><li>Broad knowledge across multiple monitoring scenarios:<\/li><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><b>Technical Skills Requirements: \u00a0<\/b><\/p><p>Azure Monitor:<\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/p><p>Strong knowledge of:<\/p><p>Log Analytics workspaces<br \/>Azure Monitor Metrics<br \/>Diagnostic settings<br \/>Resource\u2011level vs platform\u2011level telemetry<br \/>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/p><p>Additionally, be able to ;<\/p><p>Write complex KQL queries across multiple tables<br \/>Use:<br \/>parse, extend, mv-expand<br \/>joins, time series, summarize patterns<br \/>performance\u2011optimized queries<br \/>Build:<br \/>reusable queries<br \/>functions<br \/>summary rules for cost &amp; performance optimization<br \/>Debug slow or expensive queries<br \/>\u00a0<\/p><p><b>Tools<\/b><\/p><p>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<br \/>Linux OS and Linux Monitoring<\/p><p>Report Development<\/p><p>Network Monitoring<\/p><p>URL Monitoring<\/p><p>Related Skills:<\/p><p>System Center Orchestrator<br \/>System Center Data Protection Manager<br \/>System Center Virtual Machine Manager<br \/>System Center Service Manager<\/p><p><\/p><p>#WAH<\/p><p>#Li-Remote<\/p>\",\"ats_external_id\":\"R1717515\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:55.968+08:00\",\"created_at\":\"2026-03-30T22:05:06.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1717515\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366623\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1717515\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--m-f-d-_R1717515\/apply\",\"job_requisition_id\":\"R1717515\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717515\",\"wid\":\"2124bd3cf8b21020eaf261b73ebf0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"573\",\"campaign_id\":\"30238\",\"campaign_title\":\"Advisor I, Customer Service R1716422\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (m\/w\/d) Forderungsmanagement mit Englischkenntnissen\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p>Wir sind ein internationales Zahlungsinstitut mit Hauptsitz in Frankreich, 250 Mitarbeitern in 10 L\u00e4ndern und einem j\u00e4hrlichen Gesch\u00e4ftsvolumen von etwa \u20ac 1.3 Mrd. Das Unternehmen steht bereits seit \u00fcber 30 Jahren im Dienst des internationalen Handels, speziell im Textilbereich und geh\u00f6rt der Concentrix Unternehmensgruppe an.<br \/>\u00a0<\/p><p>Zum n\u00e4chstm\u00f6glichen Eintrittstermin suchen wir f\u00fcr unsere Niederlassung in Lissabon<\/p><p><\/p><p><b>einen Sachbearbeiter (m\/w\/d) Forderungsmanagement <\/b><b>mit Englischkenntnissen<\/b><\/p><p><\/p><p>Sie unterst\u00fctzen ein Team von 17 Mitarbeitern und sind verantwortlich f\u00fcr folgende Aufgaben:<\/p><ul><li>Sie f\u00fchren und pflegen eigenst\u00e4ndig Kontokorrentkonten von Debitoren aus dem deutschsprachigen Raum<\/li><li>Sie korrespondieren mit unseren internationalen Mandanten<\/li><li>Sie kontaktieren Kunden telefonisch oder schriftlich und helfen Unklarheiten hinsichtlich unbezahlter Rechnungen zu l\u00f6sen<\/li><li>Sie dokumentieren die von Ihnen gef\u00fchrten Gespr\u00e4che und Vereinbarungen in dem von uns genutzten System<\/li><li>Sie schlagen unseren Mandanten die Zahlungsbedingungen \/ Ratenvereinbarungen, f\u00fcr ein Ihnen zugeordnetes Kundenportfolio, vor<\/li><li>Einbringen von eigenen Ideen und Erfahrungen<\/li><\/ul><p><\/p><p>Ihr Profil:<\/p><p><\/p><ul><li>Sie verf\u00fcgen \u00fcber eine kaufm\u00e4nnische Ausbildung<\/li><li>Es macht Ihnen Spa\u00df eigenst\u00e4ndig in einem kleinen Team zu arbeiten<\/li><li>Sie haben Spa\u00df am Telefonieren, verf\u00fcgen \u00fcber \u00dcberzeugungskraft und kommen im Gespr\u00e4ch schnell auf den Punkt<\/li><li>Eine hohe Kunden-, Dienstleistungs- und Ergebnisorientierung zeichnet Sie aus<\/li><li>Sie verf\u00fcgen \u00fcber gute Englischkenntnisse und eine Affinit\u00e4t zu Zahlen<\/li><\/ul><p><\/p><p>Was Sie erwartet:<\/p><p><\/p><ul><li>Flache Hierarchien und ein motiviertes und diverses Team<\/li><li>Aufgaben in einem internationalen Umfeld<\/li><li>Seri\u00f6ses, renommiertes Unternehmen in f\u00fchrender Markstellung<\/li><li>Mobiles Arbeiten von zuhause nach erfolgter Einarbeitung anteilig m\u00f6glich<\/li><li>Marktgerechte Verg\u00fctung<\/li><\/ul><p><\/p><p><\/p><p>Wir freuen uns auf Ihre aussagekr\u00e4ftige Bewerbung per E-Mail mit Angaben zu Gehaltswunsch und dem fr\u00fchestm\u00f6glichen Eintrittstermin.<\/p><p><\/p>\",\"ats_external_id\":\"R1716422\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1680\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:08:44.520+08:00\",\"created_at\":\"2026-03-30T22:04:35.954+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDIzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Sachbearbeiter--m-w-d--Forderungsmanagement-mit-Englischkenntnissen_R1716422\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"organization_reference_id\":\"WPT10\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"celestina.domingues@concentrix.com\"},\"first_name\":\"Domingues, Celestina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102578840\",\"wid\":\"da7d7d2449a210103230b0225a920001\",\"descriptor\":\"Celestina Domingues (102578840)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366605\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Sachbearbeiter--m-w-d--Forderungsmanagement-mit-Englischkenntnissen_R1716422\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Sachbearbeiter--m-w-d--Forderungsmanagement-mit-Englischkenntnissen_R1716422\/apply\",\"job_requisition_id\":\"R1716422\"}],\"organizations\":[{\"wid\":\"494c1b495ebc101ef77a36bb4ab00000\",\"descriptor\":\"W0ZRDY P_Logbox\",\"reference_id\":\"W0ZRDY\",\"custom_reference_id\":\"W0ZRDY\",\"company_reference_id\":null},{\"wid\":\"e8c018f9db95104adad08dfa1c4b0000\",\"descriptor\":\"COGS (SITE) EXPL WPS DIRECT\",\"reference_id\":\"WHWPSEXPL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT10\"},{\"wid\":\"399e513c0e2b101ee907fae02ced0000\",\"descriptor\":\"20975 - Logbox - WHWPS1\",\"reference_id\":\"WHWPS1\",\"custom_reference_id\":\"WHWPS1\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.traupel@concentrix.com\"},\"first_name\":\"Michael Traupel (102578827)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716422\",\"wid\":\"23332f66415f1020e9bec19a6d460000\",\"descriptor\":\"Sachbearbeiter (m\/w\/d) Forderungsmanagement mit Englischkenntnissen\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"574\",\"campaign_id\":\"30210\",\"campaign_title\":\"Advisor I, Customer Service R1718572\",\"campaign_type\":\"job_application\",\"job_title\":\"Technicien Support Client H\/F\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Dans un contexte de croissance et de diversification, nous recrutons un Technicien Support Client F\/H pour accompagner l&#39;un de nos clients, \u00e9diteur de logiciels de gestion cloud (ERP, comptabilit\u00e9, RH, paie, etc.)<\/p><p><br \/><b>Vos principales activit\u00e9s :<\/b><\/p><p><b>Support &amp; r\u00e9solution<\/b><\/p><ul><li>Accueillir et traiter les demandes clients (appels, portail, chat) dans le respect des SLA.<\/li><li>Diagnostiquer les probl\u00e8mes m\u00e9tiers et logiciels, reproduire les anomalies et proposer des solutions adapt\u00e9es.<\/li><li>G\u00e9rer les cas complexes ou les escalader vers les \u00e9quipes Qualit\u00e9 \/ D\u00e9veloppement.<\/li><li>Assurer le suivi des tickets jusqu&#39;\u00e0 leur cl\u00f4ture.<\/li><\/ul><p>Accompagnement &amp; communication<\/p><ul><li>Accompagner les clients dans l&#39;utilisation des outils via des supports digitaux.<\/li><li>Garantir la qualit\u00e9 des r\u00e9ponses et remonter les anomalies ou difficult\u00e9s.<\/li><li>Reporter votre activit\u00e9 dans les outils d\u00e9di\u00e9s.<\/li><\/ul><p>Connaissance &amp; am\u00e9lioration continue<\/p><ul><li>Contribuer \u00e0 la base de connaissances (articles, tutos...).<\/li><li>Participer \u00e0 l&#39;am\u00e9lioration des pratiques du support et identifier les probl\u00e8mes r\u00e9currents.<\/li><\/ul><p><\/p><h2><b><span>Le profil recherch\u00e9<\/span><\/b><\/h2><div><div><ul><li>Exp\u00e9rience en support client, id\u00e9alement dans un environnement logiciel ou m\u00e9tiers (finance, logistique, achats...).<\/li><li>Bonnes capacit\u00e9s d&#39;analyse, rigueur et sens du service.<\/li><li>Aisance relationnelle, clart\u00e9 de communication et go\u00fbt pour la r\u00e9solution de probl\u00e8mes.<\/li><li>Esprit d&#39;\u00e9quipe et capacit\u00e9 \u00e0 \u00e9voluer dans un environnement multi-sites \/ multi-pays.<\/li><li>Anglais professionnel requis (B2)<\/li><\/ul><p><\/p><p><b><span>R\u00e9mun\u00e9ration et avantages<\/span><\/b><\/p><ul><li>Poste \u00e0 pourvoir en CDD (7 mois) ;<\/li><li>Un environnement de travail stimulant et bienveillant<\/li><li>Poste bas\u00e9 \u00e0 Boulogne Billancourt<\/li><li>Des perspectives d&#39;\u00e9volution<\/li><li>Une r\u00e9mun\u00e9ration attractive 35 K\u20ac bruts annuels (32 K\u20ac r\u00e9mun\u00e9ration fixe &#43; 3 K\u20ac variable) et avantages sociaux<\/li><li>Vous profiterez \u00e9galement d&#39;excellentes conditions de travail et d&#39;une organisation hybride offrant jusqu&#39;\u00e0 2 jours de t\u00e9l\u00e9travail par semaine, une fois la p\u00e9riode de formation et de mont\u00e9e en comp\u00e9tences r\u00e9alis\u00e9e.<\/li><\/ul><p>Vous \u00eates consid\u00e9r\u00e9(e) comme un expert dans votre domaine et \u00eates \u00e0 la recherche d&#39;un nouveau challenge passionnant ?<\/p><p>Venez nous rejoindre pour contribuer \u00e0 notre r\u00e9ussite collective et saisir l&#39;opportunit\u00e9 d&#39;appr\u00e9hender la structure d&#39;un grand groupe international !<\/p><\/div><\/div>\",\"ats_external_id\":\"R1718572\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T18:51:43.124+08:00\",\"created_at\":\"2026-03-30T22:04:25.719+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDIxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Technicien-Support-Client-H-F_R1718572\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"nacera.aouchiche@concentrix.com\"},\"first_name\":\"Aouchiche, Nacera\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102570315\",\"wid\":\"da7d7d2449a21010328de6e9dc770000\",\"descriptor\":\"Nacera Aouchiche (102570315)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366614\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Technicien-Support-Client-H-F_R1718572\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Technicien-Support-Client-H-F_R1718572\/apply\",\"job_requisition_id\":\"R1718572\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"romain.faye@concentrix.com\"},\"first_name\":\"Romain Faye (103501061)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718572\",\"wid\":\"67f90e85db1a1009b2fc8a3cc0f90000\",\"descriptor\":\"Technicien Support Client H\/F\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1208\",\"campaign_id\":\"16363\",\"campaign_title\":\"Team Leader, Operations R1717881\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Team Leader\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"Are you an enthusiastic leader with a passion for coaching and developing teams? Concentrix is looking for a Collections Team Leader who is ready to make a difference and drive performance. If you are looking for an opportunity to grow in a dynamic environment, we want to hear from you! \\n\\nBased on site at our contact centre in Cape Town, Foreshore, you'll be working Monday to Friday from 10:00 to 19:00\\n\\nConcentrix is a global leader in customer experience solutions and technology, serving some of the world\u2019s best brands. We specialize in crafting engaging experiences and driving digital transformation to deliver exceptional results for our clients. With a presence in multiple countries, our diverse and talented team is dedicated to innovation, growth, and delivering high-quality services.\",\"long_description\":\"<h2><\/h2><div><p><b><span><span>\u00a0<\/span>Essential Functions\/Core Responsibilities:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Supervision &amp; Monitoring:<\/span><\/b><span><span><span>\u00a0<\/span>Oversee daily operations of a team of call center associates, ensuring compliance with organizational policies and legal requirements.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Coaching &amp; Performance:<\/span><\/b><span><span><span>\u00a0<\/span>Provide effective coaching to direct reports regularly to meet performance metrics, conducting evaluations at least weekly.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Performance Management:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Identify<\/span><span><span>\u00a0<\/span>performance issues, develop improvement plans, and execute corrective actions, including potential terminations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Customer Service Excellence:<\/span><\/b><span><span><span>\u00a0<\/span>Ensure service delivery meets contractual Key Performance Indicators (KPIs) and financial targets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Communication &amp; Updates:<\/span><\/b><span><span><span>\u00a0<\/span>Clearly communicate expectations and provide<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>updates to employees.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Subject Matter Expertise:<\/span><\/b><span><span><span>\u00a0<\/span>Handle escalated customer calls, offering expert solutions and guidance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Team Meetings &amp; Activities:<\/span><\/b><span><span><span>\u00a0<\/span>Conduct team meetings to share information and gather feedback, organizing team activities for engagement.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Continuous Learning:<\/span><\/b><span><span><span>\u00a0<\/span>Stay updated on internal processes, policies, and procedures. Attend necessary manager development training sessions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Values Promotion:<\/span><\/b><span><span><span>\u00a0<\/span>Uphold and advocate for Concentrix values through positive behavior and attitude.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/p><\/li><\/ul><\/div><div><p><b><span>Candidate Profile:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Education &amp; Experience:<\/span><\/b><span><span><span>\u00a0<\/span>Preferably an<span>\u00a0<\/span><\/span><span>Associate&#39;s<\/span><span><span>\u00a0<\/span>degree in a related field with 2-4 years of relevant experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Leadership Skills:<\/span><\/b><span><span><span>\u00a0<\/span>Highly motivated with the ability to develop and coach team members to meet performance expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Communication Skills:<\/span><\/b><span><span><span>\u00a0<\/span>Strong verbal and written communication abilities are essential.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Multitasking &amp; Prioritization:<\/span><\/b><span><span><span>\u00a0<\/span>Skilled in leading teams in multitasking, prioritizing, and meeting deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Mentorship Ability:<\/span><\/b><span><span><span>\u00a0<\/span>Proven ability to mentor and guide a team effectively<\/span><\/span><br \/><br \/><b>Experience of collections is essential for this role<\/b><\/p><\/li><\/ul><p><\/p><p><span><b>Concentrix is an equal opportunity employer.<\/b>\u00a0<\/span><\/p><p><span><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,\u00a0colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0status\u00a0or any other legally protected characteristic.<\/i><\/span><\/p><\/div>\",\"ats_external_id\":\"R1717881\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"21000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-04-10T00:17:04.862+08:00\",\"created_at\":\"2026-03-30T20:06:26.472+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michelle.daykin@concentrix.com\"},\"first_name\":\"Daykin, Michelle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103318756\",\"wid\":\"c15471675bc710127331c19292180000\",\"descriptor\":\"Sihle Yawa (103318756)\"},{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"},{\"id\":\"102525090\",\"wid\":\"da7d7d2449a21010339393c5352a0002\",\"descriptor\":\"Michelle Daykin (102525090)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Collections-Team-Leader_R1717881-1\/apply\",\"job_requisition_id\":\"R1717881\"}],\"organizations\":[{\"wid\":\"61a2bc861dd2100c6341de4f726d0000\",\"descriptor\":\"24962 - Iberdrola - 980007311\",\"reference_id\":\"980007311\",\"custom_reference_id\":\"980007311\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"9a3c525c1b67100e6c6e079a07d10000\",\"descriptor\":\"W0ZYAH Scottish Power_Voice CS\",\"reference_id\":\"W0ZYAH\",\"custom_reference_id\":\"W0ZYAH\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammedrezaa.kamaldien@concentrix.com\"},\"first_name\":\"Mohammed Rezaa Kamaldien (103361303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717881\",\"wid\":\"b31981afaa731020e3f7b0437e1f0000\",\"descriptor\":\"Collections Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1209\",\"campaign_id\":\"16344\",\"campaign_title\":\"Operations Manager I R1718502\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de Projet Sant\u00e9 F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p><b>Votre mission en tant que Chef de Projet Sant\u00e9<\/b><\/p><ul><li>En tant que chef de projet vous organisez, pilotez et assurez le suivi des diff\u00e9rents projets qui vous sont confi\u00e9s, dans une d\u00e9marche d&#39;optimisation continue, en total respect des exigences internes et externes.<\/li><\/ul><p><br \/>Vos missions principales consistent \u00e0 :<br \/>Suivre la mise en place op\u00e9rationnelle des nouveaux projets \u00e0 partir des \u00e9l\u00e9ments d\u00e9finis dans le cahier des charges et le budget du contrat<\/p><ul><li>\u00a0De piloter la r\u00e9alisation des projets en place, en collaboration avec les \u00e9quipes internes<\/li><li>\u00a0D&#39;assurer un suivi des donn\u00e9es des diff\u00e9rents projets sous sa responsabilit\u00e9, \u00e0 la fois dans un but de pilotage interne mais aussi afin de reporter au client les chiffres cl\u00e9s de l&#39;activit\u00e9 du projet.<\/li><li>De veiller \u00e0 la conformit\u00e9 de d\u00e9roulement du projet confi\u00e9, au regard des proc\u00e9dures et des obligations contractuelles<\/li><li>\u00a0Assurer une veille pharmaceutique continue<\/li><li>Contribuer au d\u00e9veloppement commercial des comptes confi\u00e9s<\/li><li>Contribuer \u00e0 des projets internes d&#39;am\u00e9lioration continue, sur demande sa hi\u00e9rarchie.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates autonome, r\u00e9actif, pragmatique, et avez un sens de l&#39;initiative et des responsabilit\u00e9s.<\/p><ul><li>Vous avez la capacit\u00e9 de trouver rapidement les solutions de rechange ad\u00e9quates en cas de r\u00e9ajustement du besoin fonctionnel.<\/li><li>Vous faites preuve d&#39;une bonne capacit\u00e9 de communication \u00e9crite et orale vers les clients, les autres \u00e9quipes de projet et vers le management.<\/li><li>Vous avez un bon sens de l&#39;analyse et avait une sensibilit\u00e9 commerciale.<\/li><li>Vous ma\u00eetrisez parfaitement le Pack Office.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Un contrat CDI<\/li><li>36 000 \u20ac brut\/an en fixe.<\/li><li>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/li><li>Une mutuelle d\u2019entreprise.<\/li><li>Titre restaurant<\/li><li>RTT jusqu&#39;\u00e0 12 jours.<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1718502\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T18:52:54.076+08:00\",\"created_at\":\"2026-03-30T18:05:52.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"organization_reference_id\":\"WFR05\"},\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"nacera.aouchiche@concentrix.com\"},\"first_name\":\"Aouchiche, Nacera\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102570315\",\"wid\":\"da7d7d2449a21010328de6e9dc770000\",\"descriptor\":\"Nacera Aouchiche (102570315)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366513\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"job_requisition_id\":\"R1718502\"}],\"organizations\":[{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.brier@concentrix.com\"},\"first_name\":\"Thomas Brier (102558559)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718502\",\"wid\":\"b31981afaa731020ddbf765107840000\",\"descriptor\":\"Chef de Projet Sant\u00e9 F\/H\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1210\",\"campaign_id\":\"16343\",\"campaign_title\":\"Specialist, Quality R1718510\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant juridique (H\/F) en droit de la sant\u00e9, Alternance\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1718510\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T18:52:53.991+08:00\",\"created_at\":\"2026-03-30T18:05:52.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Assistant-juridique--H-F--en-droit-de-la-sant--Alternance_R1718510\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"nacera.aouchiche@concentrix.com\"},\"first_name\":\"Aouchiche, Nacera\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102570315\",\"wid\":\"da7d7d2449a21010328de6e9dc770000\",\"descriptor\":\"Nacera Aouchiche (102570315)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1626\",\"descriptor\":\"Specialist, Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366523\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Assistant-juridique--H-F--en-droit-de-la-sant--Alternance_R1718510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Assistant-juridique--H-F--en-droit-de-la-sant--Alternance_R1718510\/apply\",\"job_requisition_id\":\"R1718510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hakima.lagraidi@concentrix.com\"},\"first_name\":\"Hakima Lagraidi (102554746)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1718510\",\"wid\":\"6f3ded4f32fc1020de8e9eedbedd0000\",\"descriptor\":\"Assistant juridique (H\/F) en droit de la sant\u00e9, Alternance\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Nous recrutons un assistant(e) juridique H\/F en alternance de 12 mois sur notre site de Boulogne-Billancourt (92).<br \/><br \/>Rattach\u00e9(e) au service r\u00e9glementaire et en collaboration directe avec la Responsable Assurance Qualit\u00e9, vous interviendrez sur l&#39;ensemble des aspects juridiques et administratifs du en lien avec le secteur de la sant\u00e9\/pharmaceutique.<\/p><p>Vous jouerez un r\u00f4le cl\u00e9 dans le conseil et l&#39;assistance aux collaborateurs de la soci\u00e9t\u00e9.<br \/><br \/>Les missions suivantes vous seront confi\u00e9es :<\/p><p><b>Droit des contrats\u00a0:<\/b><\/p><ul><li>Pr\u00e9parer les contrats et avenants,<\/li><li>Mettre \u00e0 jour les mod\u00e8les de contrats et avenants<\/li><li>Relecture des clauses dans les contrats\/Cahier des charges<\/li><\/ul><p><\/p><p><b>Dispositif LAC (loi anti-cadeaux) aupr\u00e8s des professionnels de sant\u00e9<\/b><\/p><ul><li>G\u00e9rer le dispositif de la loi d\u2019encadrement des avantages<\/li><li>Enregistrer et suivre les demandes de contrats\/conventions<\/li><li>Participer \u00e0 la pr\u00e9paration des contrats pour les Professionnels de Sant\u00e9 (PDS)<\/li><li>Soumettre les contrats aux instances ordinales\/ARS.<\/li><li>Suivi administratif\u00a0: collecter les documents justificatifs (feuille de pr\u00e9sence attestations, notes de frais, etc.)<\/li><li>Contribuer \u00e0 la pr\u00e9paration et \u00e0 la publication des donn\u00e9es sur le portail Transparence Sant\u00e9.<\/li><\/ul><p><\/p><p><b>Donn\u00e9es de sant\u00e9 - RGPD :<\/b><\/p><ul><li>Contribuer \u00e0 la mise \u00e0 jour du Registre des Traitements<\/li><li>Pr\u00e9parer ou mettre \u00e0 jour des Analyses d\u2019Impact<\/li><li>Contribuer \u00e0 la r\u00e9daction et \u00e0 la mise \u00e0 jour des mentions d\u2019informations donn\u00e9es personnelles ou des formulaires de consentement,<\/li><li>Enregistrer et r\u00e9pondre aux demandes d\u2019acc\u00e8s, de modifications et suppression des personnes concern\u00e9es,<\/li><li>Mise en place ou mise \u00e0 jour de la documentation (mentions l\u00e9gales, etc.)<\/li><li>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures internes<\/li><\/ul><p><\/p><p><b>Autres\u00a0:<\/b><\/p><ul><li>Assurer une veille r\u00e9glementaire et juridique<\/li><li>Recherche juridique ou r\u00e9daction de note juridique<\/li><li>Participation aux programmes de conformit\u00e9 : RGPD, dispositif anti-corruption, r\u00e9glementation des avantages aux professionnels de sant\u00e9, CSP<\/li><li>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures internes (gestion des donn\u00e9es personnelles, gestion des contrats, etc.)<\/li><li>Les activit\u00e9s pourront \u00eatre adapt\u00e9es en fonction des besoins<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Issu(e) d\u2019une formation juridique ou dipl\u00f4m\u00e9(e) d\u2019un BAC&#43;3 minimum en droit, id\u00e9alement droit des affaires.<\/p><p><b>\u00e8 Pour une alternance : Master 1 ou 2 en droit de la sant\u00e9 <\/b><\/p><p><\/p><p><b>Comp\u00e9tences attendues<\/b><\/p><ul><li>Proactivit\u00e9, autonomie et agilit\u00e9<\/li><li>Excellentes capacit\u00e9s r\u00e9dactionnelles et d&#39;analyse<\/li><li>Aisance relationnelle et travail en \u00e9quipe<\/li><li>Polyvalent(e) et rigoureux(se)<\/li><li>Excellent sens de l\u2019organisation<\/li><li>Maitrise des outils bureautiques (Word, Excel, Outlook)<\/li><li>Anglais courant imp\u00e9ratif (\u00e9crit et oral)<\/li><\/ul><p><\/p><p><b><u>Texte de loi applicables \u00e0 nos activit\u00e9s : <\/u><\/b><\/p><ul><li>Code de la sant\u00e9 publique, version en vigueur (CSP)<\/li><li>Loi \u00ab H\u00f4pital, patients, sant\u00e9 et territoires \u00bb dite \u00ab HPST \u00bb<\/li><li>Guide des bonnes pratiques de pharmacovigilance de l\u2019ANSM<\/li><li>Good pharmacovigilance practices (GVP)<\/li><li>Loi d\u2019Encadrement des Avantages (anti-cadeaux)<\/li><li>Loi Transparence des liens d\u2019int\u00e9r\u00eats<\/li><li>La charte de l\u2019information par d\u00e9marchage ou prospection visant \u00e0 la promotion des m\u00e9dicaments, LEEM-CEPS, Octobre 2014<\/li><li>Le r\u00e9f\u00e9rentiel de l\u2019activit\u00e9 d\u2019information par d\u00e9marchage ou prospection visant \u00e0 la promotion des m\u00e9dicaments publi\u00e9 par la HAS, Mars 2017<\/li><li>Loi informatique et Libert\u00e9s de 1978 modifi\u00e9e dite \u00ab LIL \u00bb<\/li><li>R\u00e8glement (UE) 2016\/679 du Parlement europ\u00e9en et du Conseil du 27 avril 2016 relatif \u00e0 la protection des personnes physiques \u00e0 l&#39;\u00e9gard du traitement des donn\u00e9es \u00e0 caract\u00e8re personnel et \u00e0 la libre circulation de ces donn\u00e9es, et abrogeant la directive 95\/46\/CE (r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es) dit \u00ab RGPD \u00bb<\/li><li>D\u00e9cret n\u00b02010-1031 du 31 ao\u00fbt 2010 relatif aux programmes d\u2019apprentissage et pris en application de l\u2019article L. 1161-5 du Code de la sant\u00e9 publique<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"139\",\"campaign_id\":\"1502\",\"campaign_title\":\"R1718748 Automotive Customer Service Representative\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Customer Service Representative\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":\"MI\",\"country\":\"United States of America\",\"short_description\":\"The Automotive Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p>The Automotive Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Automotive Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Automotive Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive inbound calls and\/or requests from dealerships, regions, clients and other external contacts<\/li>\\n<li>Respond to customer concerns via email and phone using professionalism, problem solving skills and exemplary customer service second to none!&nbsp;<\/li>\\n<li>Access and update secured or sensitive data in internal and external databases<\/li>\\n<li>Maintains professional relationships with customers and business partners (both internal and external)<\/li>\\n<li>Processes, approves or denies claims in accordance with OEM program guidelines<\/li>\\n<li>Ability to keep all Personally Identifiable Information (PII) secured at all times<\/li>\\n<li>Tracks the status of claim documentation received and processed<\/li>\\n<li>Provides information, data, and direction as required<\/li>\\n<li>Requires an understanding of the program, process and client requirements, database understanding and on-line access<\/li>\\n<li>Escalates appropriate problems to Team Lead\/ Sr. Team Lead.<\/li>\\n<li>Performs follow-up on existing claims and closes claim as appropriate<\/li>\\n<li>Performs tasks as requested by TL.<\/li>\\n<li>Able to navigate computer programs through multiple screens.<\/li>\\n<li>Understands and applies policies and procedures associated within the department<\/li>\\n<li>Required to meet specific performance standards<\/li>\\n<li>May perform some outbound follow up as required<\/li>\\n<li>Reads and researches relevant materials and resources to stay current with program knowledge<\/li>\\n<li>Able to complete detailed report proofing in a timely manner<\/li>\\n<li>Performs general administrative duties of the department<\/li>\\n<li>This position requires strict adherence to the company tardiness and absenteeism policy<\/li>\\n<li>This position is required to maintain a high level of confidentiality in all duties<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p>\\n<ul>\\n<li><strong>Must be located near the Farmington Hills, MI site<\/strong><\/li>\\n<li>Minimum 3 Year experience in customer relations. Experience working with Automotive\/Dealerships is preferred<\/li>\\n<li>Intermediate in Microsoft Office specifically including Word, Excel, Outlook<\/li>\\n<li>Problem-solving skills, detail oriented, ability to work independently and under pressure. Must be self-starter able to prioritize tasks, to meet deadlines and production schedules.<\/li>\\n<li>General data entry and ability to use the following software packages: Microsoft Internet Explorer, Word, Excel and Outlook.<\/li>\\n<li>Strong analytical and problem-solving skills to review and trouble shoot data, reporting and incentive claim processing and payment history.&nbsp;<\/li>\\n<li>Must be flexible, detail oriented, organized, able to multi-task, analyze data and dealer concerns and possesses strong customer service and communication (written and verbal) skills.<\/li>\\n<li>Problem-solving skills, detail oriented with an ability to work independently and under pressure.&nbsp; Must be a self-starter able to prioritize tasks, to meet deadlines and production schedules.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1718748\",\"location\":\"Farmington Hills, MI\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.236-05:00\",\"created_at\":\"2026-03-30T16:37:20.304-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAy?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101003566\",\"wid\":\"f02666b239011009bd924a75f2d0b142\",\"descriptor\":\"Christine Steinkamp (101003566)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"100733499\",\"wid\":\"60219339f7a01064b77c2caae8ada79d\",\"descriptor\":\"Roo Hoven (100733499)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366692\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Automotive-Customer-Service-Representative_R1718748\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Automotive-Customer-Service-Representative_R1718748\/apply\",\"job_requisition_id\":\"R1718748\"}],\"organizations\":[{\"wid\":\"df2f068c35b10116bf8b361250103df2\",\"descriptor\":\"W0Z9F7 Automotive Remarketing Service\",\"reference_id\":\"W0Z9F7\",\"custom_reference_id\":\"W0Z9F7\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801581935567f3f063dd2\",\"descriptor\":\"3134 - Ford - 12620\",\"reference_id\":\"12620\",\"custom_reference_id\":\"12620\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kyle.burton@concentrix.com\"},\"first_name\":\"Kyle Burton (123737)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718748\",\"wid\":\"3ca17bac56fa1020fde401946f190000\",\"descriptor\":\"Automotive Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"140\",\"campaign_id\":\"1501\",\"campaign_title\":\"R1717475 Insurance Agent Licensed Personal Lines, Property and Casualty Bilingual Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Insurance Agent (Licensed Personal Lines, P&C, Spanish\/English) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C, Spanish\/English) - Remote works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Bilingual Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1717475\",\"location\":\"USA, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.223-05:00\",\"created_at\":\"2026-03-30T15:40:40.717-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366872\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C---Bilingual--Spanish----Remote_R1717475\/apply\",\"job_requisition_id\":\"R1717475\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717475\",\"wid\":\"8df85f95811d101f7e824966dcfb0000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"141\",\"campaign_id\":\"1500\",\"campaign_title\":\"R1714885 Insurance Agent (Licensed Personal Lines, Property and Casualty) - Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Insurance Agent (Licensed Personal Lines, P&amp;C) (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth\\\" <\/strong>awards every year? Then an Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p>\\n<ul>\\n<li>Be efficient in navigating multiple systems.<\/li>\\n<li>Demonstrate a strong reading and comprehension of program materials.<\/li>\\n<li>Actively listen and ask questions to identify customer needs.<\/li>\\n<li>Advise on plan options, coverages, and pricing.<\/li>\\n<li>Process new and\/or amended enrollments.<\/li>\\n<li>Ensure our clients&rsquo; customers enjoy authentic experiences.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Insurance Agent (Licensed Personal Lines, P&amp;C) - Remote role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>Verifiable High school diploma or GED<\/li>\\n<li>1 + years of customer service experience<\/li>\\n<li>Active resident license to sell P&amp;C insurance<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1714885\",\"location\":\"Remote, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.212-05:00\",\"created_at\":\"2026-03-30T15:18:57.389-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eric.armstrong@concentrix.com\"},\"first_name\":\"Armstrong, Eric Leon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100030443\",\"wid\":\"60219339f7a010649bd78265fdd1a88e\",\"descriptor\":\"Dani Oneida (100030443)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"100729858\",\"wid\":\"60219339f7a010649e8548cbac7a7930\",\"descriptor\":\"Eric Armstrong (100729858)\"},{\"id\":\"300097911\",\"wid\":\"60219339f7a01064a5d182ce5b7ccfce\",\"descriptor\":\"Roberta Deherrera (300097911)\"},{\"id\":\"101866604\",\"wid\":\"4af02eb52f1301700e868a4e4907c3ce\",\"descriptor\":\"Acheivia Earl (101866604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Insurance-Agent--Licensed-Personal-Lines--P-C----Remote_R1714885\/apply\",\"job_requisition_id\":\"R1714885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"linda.toucey@concentrix.com\"},\"first_name\":\"Linda Toucey (300090208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714885\",\"wid\":\"fe72e448495d10060e5a02082f230000\",\"descriptor\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"142\",\"campaign_id\":\"1498\",\"campaign_title\":\"R1715767 Spanish\/English Bilingual Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Licensed Insurance Sales Agent, (P&C, Spanish\/English) Remote\",\"long_description\":\"<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Spanish\/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a remote Spanish\/English Bilingual Licensed Insurance Sales Agent,&nbsp;you&rsquo;ll&nbsp;join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth,&nbsp;we&rsquo;re&nbsp;looking for more talented&nbsp;game-changers&nbsp;to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<p>As a Spanish\/English Bilingual Licensed Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish\/English Bilingual Licensed Insurance Sales Agent (Remote) role include:&nbsp;<\/p>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo;&nbsp;That&rsquo;s&nbsp;why we significantly invest in our&nbsp;game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And&nbsp;we&rsquo;ll&nbsp;invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $19-$20&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Employment Opportunity<\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">English<\/a><\/p>\\n<\/li>\\n<li>\\n<p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Spanish<\/a><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715767\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.200-05:00\",\"created_at\":\"2026-03-30T15:03:34.239-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366724\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Spanish-English-Bilingual-Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715767\/apply\",\"job_requisition_id\":\"R1715767\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715767\",\"wid\":\"b766ea11f892101d4a3ebe7c3ffe0000\",\"descriptor\":\"Spanish\/English Bilingual Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"143\",\"campaign_id\":\"1497\",\"campaign_title\":\"R1715762 Licensed Insurance- Sales Agent, Property and Casualty (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Licensed Insurance Sales Agent, P&C (Remote)\",\"long_description\":\"<div>\\n<p><strong>**Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments **<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>The Licensed Insurance- Sales Agent, &nbsp;P&amp;C (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best&nbsp;Workplaces<\/strong>&nbsp;,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career&nbsp;Growth \\\" <\/strong>awards&nbsp;every year? Then a remote Licensed Property &amp; Casualty Insurance Sales Agent position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a remote Licensed Property &amp; Casualty Insurance Sales Agent, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time.&nbsp;We&rsquo;ll&nbsp;give you all the training, technologies, and continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a Licensed Property &amp; Casualty Insurance Sales Agent working from home, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li><strong>Sell<\/strong> insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/li>\\n<li>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/li>\\n<li>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/li>\\n<li>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/li>\\n<li>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/li>\\n<li>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer&rsquo;s needs.&nbsp;<\/li>\\n<li>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/li>\\n<li>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/li>\\n<li>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property &amp; Casualty Insurance Sales&nbsp;Agent (Remote) role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/li>\\n<li>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/li>\\n<li>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/li>\\n<li>Proven sales skills with the ability to influence customers and close the sale<\/li>\\n<li>Demonstrated success meeting or exceeding sales targets<\/li>\\n<li>Verifiable high school diploma or GED<\/li>\\n<li>Strong computer navigation skills and solid PC knowledge<\/li>\\n<li>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/li>\\n<li>High\u2011speed internet\\n<ul>\\n<li><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/li>\\n<li><em>No wireless, hotspots, or satellite connections<\/em><\/li>\\n<\/ul>\\n<\/li>\\n<li>A smartphone for authentication and communication<\/li>\\n<li>Must reside in the United States or have a valid U.S. residential address<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Starting&nbsp;wage&nbsp;will be between $18&nbsp;(pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee&nbsp;assistance&nbsp;program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.&nbsp;We accept applications for this position on an ongoing basis.&nbsp;<\/li>\\n<li>Paid training&nbsp;(Classroom: 4 Weeks and Transition: 3 Weeks)\u202f&nbsp;<\/li>\\n<li>Lucrative employee referral bonus opportunities&nbsp;<\/li>\\n<li>DailyPay&nbsp;enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,&nbsp;OneEarthChampions, and more&nbsp;<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/li>\\n<li>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/li>\\n<li>Work-from-home convenience with company-supplied technologies&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/li>\\n<li>A range of other&nbsp;perks&nbsp;and benefits&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!\u202f<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1715762\",\"location\":\"USA, USA\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.189-05:00\",\"created_at\":\"2026-03-30T14:41:01.543-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"linda.brown@concentrix.com\"},\"first_name\":\"Brown, Linda J\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"579611\",\"wid\":\"9f196ba80a870161698e765c071907a7\",\"descriptor\":\"Nakia Riddick (579611)\"},{\"id\":\"464314\",\"wid\":\"60219339f7a0106476a004ef01306b15\",\"descriptor\":\"Linda Brown (464314)\"},{\"id\":\"101278460\",\"wid\":\"c7d292ede96e011ccd7c1f09168a6bcc\",\"descriptor\":\"Miranda Rice (101278460)\"},{\"id\":\"101491551\",\"wid\":\"1868098ac64901dc525618cb7c39cb07\",\"descriptor\":\"Mikki Goldson (101491551)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0557\",\"descriptor\":\"Advisor II, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Licensed-Insurance--Sales-Agent---P-C--Remote-_R1715762\/apply\",\"job_requisition_id\":\"R1715762\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.deutschmann@concentrix.com\"},\"first_name\":\"Brian Deutschmann (300082526)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715762\",\"wid\":\"5c6dcf8b448d101d494d055a42970000\",\"descriptor\":\"Licensed Insurance- Sales Agent,  P&C (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"401\",\"campaign_id\":\"220\",\"campaign_title\":\"AML \/ Hebrew \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"KYC Analyst with Hebrew and English - Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired,&nbsp;as a<em> <strong>KYC Analyst with Hebrew and English - Bucharest (on-site)<\/strong><\/em>,&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>KYC Analyst<\/strong><\/em><em><strong>&nbsp;with Hebrew &amp; English<\/strong><\/em> on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Perform customer due diligence (CDD) and enhanced due diligence (EDD) as part of KYC processes<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Review and verify client documentation in line with regulatory requirements<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Conduct ongoing monitoring of client accounts and transactions<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Identify and escalate suspicious activities in line with AML policies<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Support AML investigations and contribute to transaction monitoring activities<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Ensure compliance with internal policies and external regulations<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"1so0t\\\" data-offset-key=\\\"c843453c-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"c843453c-0-0\\\"><span data-offset-key=\\\"c843453c-0-0\\\"><span data-text=\\\"true\\\">Maintain accurate and up-to-date client records<\/span><\/span><\/div>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in <em><strong>Hebrew<\/strong><\/em><strong>&nbsp;<\/strong>and<strong> English<\/strong><\/li>\\n<li><strong>Prior experience in KYC, with exposure to AML processes<\/strong><\/li>\\n<li>Solid <strong>financial background<\/strong><\/li>\\n<li>Understanding of <strong>AML regulation<\/strong>s and <strong>compliance frameworks<\/strong><\/li>\\n<li><span data-offset-key=\\\"657190b0-0-0\\\"><span data-text=\\\"true\\\"><strong>Bachelor&rsquo;s degree<\/strong> (Finance, Law, or related field) &ndash; considered a strong <strong>advantage<\/strong><\/span><\/span><\/li>\\n<li><strong>Experience with customer risk assessments and transaction monitoring<\/strong><\/li>\\n<li><span data-offset-key=\\\"1b1ac4e4-0-0\\\"><span data-text=\\\"true\\\">Attention to detail, critical thinking, and ability to meet deadlines<\/span><\/span><\/li>\\n<li>Good communication and organizational abilities<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2976461986\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-11T02:59:02.548+03:00\",\"created_at\":\"2026-03-30T14:14:46.705+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1861\",\"campaign_id\":\"325\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1718552\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Development Representative (Flemish\/French - speaking) - Hybrid -  High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in Flemish and French<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full time 39 hours\/week contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25000 euros gross\/year &#43; up to 5000 euros gross\/year in bonus\u00a0&#43; private medical insurance &#43; restaurant card<br \/>- Great office location in Barcelona<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1718552<\/span><\/p>\",\"ats_external_id\":\"R1718552\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T21:49:53.214+02:00\",\"created_at\":\"2026-03-30T14:06:35.975+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367857\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Development-Representative--Flemish-French---speaking----Hybrid----High-Tech-Industry-HE01_R1718552\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Development-Representative--Flemish-French---speaking----Hybrid----High-Tech-Industry-HE01_R1718552\/apply\",\"job_requisition_id\":\"R1718552\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"sebastien.malgrand@concentrix.com\"},\"first_name\":\"Sebastien Malgrand (102614675)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718552\",\"wid\":\"23332f66415f1020e33248ceaf8b0000\",\"descriptor\":\"Lead Development Representative (Flemish\/French - speaking) - Hybrid -  High Tech Industry HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"449\",\"campaign_id\":\"4581\",\"campaign_title\":\"GTM - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - D\u0130YARBAKIR\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"D\u0130YARBAKIR\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1741054427\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T02:59:07.963+03:00\",\"created_at\":\"2026-03-30T13:39:50.853+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"S\u00fcrekli\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1211\",\"campaign_id\":\"16321\",\"campaign_title\":\"Specialist, Account Manager R1717363\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Account Manager\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"We are looking for an Account Manager to join our team. Today.\\n\\nAt Concentrix, we aim to find and grow exceptional people like you! \\n\\nImagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.\\n\\nWe are Concentrix's B2B Sales Services Division. Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote. We are dedicated to creating success for our clients, the communities around us, and each other. All of this is possible because of the talent you have to offer. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<h3>You Have<\/h3><ul><li>4&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience (Word, PowerPoint, Outlook)<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul><p><\/p><h3>You Will<\/h3><ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717363\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"5775016\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-10T00:15:32.811+08:00\",\"created_at\":\"2026-03-30T12:07:44.205+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Account-Manager_R1717363\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3228\",\"descriptor\":\"Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Account-Manager_R1717363\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Account-Manager_R1717363\/apply\",\"job_requisition_id\":\"R1717363\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"b943a457b15c10057eb40e88582c0000\",\"descriptor\":\"W0ZJ45 Google Cloud Yok\",\"reference_id\":\"W0ZJ45\",\"custom_reference_id\":\"W0ZJ45\",\"company_reference_id\":null},{\"wid\":\"415937854df7100579697e97e3210000\",\"descriptor\":\"9887 - Google - S00013796\",\"reference_id\":\"S00013796\",\"custom_reference_id\":\"S00013796\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"aire.hanagata@concentrix.com\"},\"first_name\":\"Aire Hanagata \uff08\u82b1\u5f62 \u30a2\u30a4\u30ec - \uff8a\uff85\uff76\uff9e\uff80 \uff71\uff72\uff9a\uff09 (102217347)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717363\",\"wid\":\"67f90e85db1a100996549d6c55580000\",\"descriptor\":\"Specialist, Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Accommodation and Diversity<\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. You will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.<\/p><p><\/p><p><b>Virtual First and Remote Work<\/b><\/p><p>Concentrix&#39;s B2B Sales Services is a <b>Virtual First<\/b> company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but a space at home to work is required. Uninterrupted home-based internet is required in your home to attend and host video calls, a minimum bandwidth speed of 20mbps is important.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1212\",\"campaign_id\":\"16310\",\"campaign_title\":\"Specialist, Sales Development R1718367\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>Key requirements<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Key responsibilities<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1718367\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:14:37.969+08:00\",\"created_at\":\"2026-03-28T06:04:01.243+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1718367\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"tatiana.castrillon@concentrix.com\"},\"first_name\":\"Castrillon Laverde, Tatiana\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103258376\",\"wid\":\"d1c44a3f102a1000c6919fd8a4ae0000\",\"descriptor\":\"Fabian Chala Imbachi (103258376)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103258397\",\"wid\":\"21b21f760b571000c8beb58c2fc10000\",\"descriptor\":\"Maria Ortiz Pabon (103258397)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367717\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1718367\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1718367\/apply\",\"job_requisition_id\":\"R1718367\"}],\"organizations\":[{\"wid\":\"46226fed7979103130e97486fe960000\",\"descriptor\":\"22507 - Microsoft - WHSBTAPAC360\",\"reference_id\":\"WHSBTAPAC360\",\"custom_reference_id\":\"WHSBTAPAC360\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"},{\"wid\":\"3244009f823e1016f54cb444a4090000\",\"descriptor\":\"W0ZU4L P_Myr_Microsoft Amm _Tp\",\"reference_id\":\"W0ZU4L\",\"custom_reference_id\":\"W0ZU4L\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mynor.melara@concentrix.com\"},\"first_name\":\"Mynor Melara Perez (102596688)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718367\",\"wid\":\"6050ec8cad54102019e08834f1320000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1213\",\"campaign_id\":\"16308\",\"campaign_title\":\"Consultant, BI Developer (TCF) R1718326\",\"campaign_type\":\"job_application\",\"job_title\":\"Reporting\/Insights Analyst\",\"street\":\"USA Irvine CA\",\"address\":\"USA Irvine CA\",\"city\":\"Irvine\",\"state\":\"California\",\"postal_code\":\"92618\",\"region\":\"NA\",\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Location:<\/b> Fountain Valley, CA\u00a0 <span>(5 days - Onsite)<\/span><\/p><p><\/p><p><b>Position Overview:<\/b><\/p><p>We are seeking a proactive, storytelling\u2011driven Reporting &amp; Insights Analyst who can own insights end\u2011to\u2011end, from data extraction to executive\u2011ready narratives. This role goes beyond reporting: you will shape how the organization understands customer voice and influence strategic decisions at the highest levels.<\/p><p><br \/>You\u2019ll thrive here if you\u2019re a self\u2011starter who enjoys building structure, owning processes, and driving innovation in a fast\u2011paced and evolving tech landscape.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p><\/p><ul><li>Own end\u2011to\u2011end insight generation, from data discovery to narrative creation and executive presentation.<\/li><\/ul><ul><li>Transform complex data into compelling stories that influence decision-making.<\/li><\/ul><ul><li>Identify and drive process improvements, bringing forward\u00a0innovative solutions that enhance speed, automation, and data quality.<\/li><\/ul><ul><li>Take initiative to explore new trends, analytical techniques, and tools that elevate how VOC insights are produced and consumed.<\/li><\/ul><ul><li>Operate independently in a fast\u2011moving environment, managing shifting priorities with a strong sense of ownership.<\/li><\/ul><ul><li>Analyze both structured and unstructured data to identify trends, opportunities, and areas for improvement.<\/li><li>Develop and maintain dashboards and reports using Tableau to monitor business performance and key performance indicators (KPIs).<\/li><li>Extract, clean, and prepare data for analysis using SQL and Alteryx, ensuring accuracy and consistency.<\/li><li>Utilize Python for automation, data processing, and advanced analytics.<\/li><li>Communicate insights from Voice of the Customer (VoC) data, particularly from call center sources, to drive business decisions.<\/li><li>Collaborate with cross-functional teams to translate business needs into analytical solutions.<\/li><li>Manage multiple projects effectively in a fast-paced, evolving technological environment.<\/li><li>This is an on-site role based in Irvine, California, with potential for technical growth as the company transitions to new tech suppliers.<\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Data Analytics, Statistics, Computer Science, Business, or a related field.<\/li><li>2-4 years of experience in a data analytics or business intelligence role.<\/li><li>Proficiency in SQL, Python, Tableau, and Alteryx, with an ability to adapt to new technologies as needed.<\/li><li>Strong analytical and problem-solving skills, with a keen attention to detail.<\/li><li>Excellent organizational skills and the ability to work both independently and collaboratively.<\/li><li>Strong communication skills, with the ability to effectively present data insights to both technical and non-technical audiences.<\/li><\/ul><p><b>Preferred Experience:<\/b><\/p><ul><li>Prior experience in VoC and call center environments, with a deep understanding of related metrics and business processes.<\/li><li>Familiarity with Salesforce, including report building and data comprehension.<\/li><li>Experience in strategic storytelling, capable of presenting data insights and actionable plans to executive teams.<\/li><\/ul><p><\/p><p>The base salary range for this position is $ 38.56 to $45.50 hourly plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 04\/20\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/li><li><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Irvine<\/p><p>#California<\/p>\",\"ats_external_id\":\"R1718326\",\"location\":\"Irvine, NA\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-16T12:06:36.846+08:00\",\"created_at\":\"2026-03-28T04:04:19.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Irvine\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92618\",\"primary_location\":{\"id\":\"US-IRV-PETER-01\",\"wid\":\"740544c0a47f0159a81e218d1f112960\",\"descriptor\":\"USA Irvine CA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0475\",\"descriptor\":\"Data Miner, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368831\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Irvine-CA\/VOC-Reporting-Insights-Analyst_R1718326\/apply\",\"job_requisition_id\":\"R1718326\"}],\"organizations\":[{\"wid\":\"df2f068c35b1017b9d3b42615010c530\",\"descriptor\":\"W0Z9LR Hyundai Motor\",\"reference_id\":\"W0Z9LR\",\"custom_reference_id\":\"W0Z9LR\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d7260980146872def243e06bf1b\",\"descriptor\":\"0903 - Hyundai - HYUNDAIMOTOR\",\"reference_id\":\"HYUNDAIMOTOR\",\"custom_reference_id\":\"HYUNDAIMOTOR\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.garcia@concentrix.com\"},\"first_name\":\"Jennifer Garcia (102012272)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1718326\",\"wid\":\"e47cf9af7937102010a85fb81f5e0000\",\"descriptor\":\"Reporting\/Insights Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1214\",\"campaign_id\":\"16287\",\"campaign_title\":\"Specialist, Sales Trainer R1718261\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer & Quality Coach with German\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The\u00a0Sales Trainer & Quality Coach plays a critical role in driving sales performance and customer experience excellence. This position is responsible for delivering client-specific sales training while also ensuring consistent quality standards through structured quality assurance and coaching.\\nPartnering closely with Operations, Quality, and Client stakeholders, the role supports onboarding, continuous development, and performance improvement initiatives that directly impact revenue, efficiency, and customer satisfaction. The role operates with moderate supervision and exercises independent judgment in training design, coaching, and quality evaluation.\",\"long_description\":\"<h2><\/h2><p><span><b>Key Responsibilities<\/b><\/span><\/p><h3><span><b>Training &amp; Development<\/b><\/span><\/h3><ul><li><span>Deliver comprehensive, client-specific onboarding and ongoing sales training for new and tenured employees<\/span><\/li><li><span>Facilitate targeted, skills-based coaching aligned to weekly, monthly, and quarterly sales and performance targets<\/span><\/li><li><span>Design, adapt, and deliver learning programs that support multiple sales motions, products, and customer journeys<\/span><\/li><li><span>Create and maintain training materials aligned with client updates, system changes, and best practices<\/span><\/li><li><span>Promote a culture of continuous learning and accountability for performance improvement<\/span><\/li><\/ul><h3><span><b>Quality Assurance &amp; Coaching<\/b><\/span><\/h3><ul><li><span>Conduct regular quality evaluations of sales and customer interactions using defined QA frameworks and scorecards<\/span><\/li><li><span>Analyze quality outcomes, sales performance data, and customer experience trends to identify coaching opportunities<\/span><\/li><li><span>Provide structured, actionable feedback to improve sales effectiveness, compliance, and customer satisfaction<\/span><\/li><li><span>Track and measure the impact of training and coaching interventions on performance and quality metrics<\/span><\/li><li><span>Ensure strong alignment between quality standards, training content, and client expectations<\/span><\/li><\/ul><h3><span><b>Data, Stakeholder &amp; Process Collaboration<\/b><\/span><\/h3><ul><li><span>Analyze performance and quality data to develop strategic sales plays and best practices by client or territory<\/span><\/li><li><span>Partner with internal and external stakeholders to enhance sales processes, tools, and CRM usage<\/span><\/li><li><span>Collaborate with Quality, Operations, and Client teams to support continuous improvement initiatives<\/span><\/li><li><span>Maintain strong working relationships to ensure client needs and business goals are clearly understood and supported<\/span><\/li><li><span>Stay current on client products, services, and market changes to ensure training relevance and effectiveness<\/span><\/li><\/ul><h2><span><b>Candidate Profile<\/b><\/span><\/h2><h3><span><b>Experience &amp; Background<\/b><\/span><\/h3><ul><li><span>Bachelor\u2019s degree or equivalent professional experience preferred<\/span><\/li><li><span>Experience in training, coaching, or quality-related roles<\/span><\/li><li><span>B2B Sales Experience <\/span><\/li><li><span>Recognized subject matter expert with the ability to influence and coach peers<\/span><\/li><li><span>Experience in high-volume calling or sales environments preferred<\/span><\/li><li><span>Prior exposure to quality evaluation or performance coaching strongly preferred<\/span><\/li><\/ul><h3><span><b>Skills &amp; Competencies<\/b><\/span><\/h3><ul><li><span>Strong understanding of sales techniques, customer experience principles, and quality standards<\/span><\/li><li><span>Experience with CRM platforms strongly preferred<\/span><\/li><li><span>Strong MS Office skills, particularly Excel and PowerPoint<\/span><\/li><li><span>Ability to manage multiple priorities and projects simultaneously<\/span><\/li><li><span>Analytical mindset with the ability to translate data into actionable coaching strategies<\/span><\/li><li><span>Confident communicator capable of engaging diverse audiences<\/span><\/li><li><span>High attention to detail with strong written and verbal communication skills<\/span><\/li><\/ul><h3><span><b>Language &amp; Work Arrangement<\/b><\/span><\/h3><ul><li><span>Fluency in German &amp; English (C1 required)<\/span><\/li><li><span>Hybrid working model with regular on-site presence required in Sofia, Bulgaria<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1718261\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:14:05.133+08:00\",\"created_at\":\"2026-03-28T00:05:13.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer---Quality-Coach-with-German-Language-C1-C2_R1718261\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367661\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer---Quality-Coach-with-German-Language-C1-C2_R1718261\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Trainer---Quality-Coach-with-German-Language-C1-C2_R1718261\/apply\",\"job_requisition_id\":\"R1718261\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ales.inkret@concentrix.com\"},\"first_name\":\"Ales Inkret (014321)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718261\",\"wid\":\"fb5ab2f95d68102002610a3e2b200000\",\"descriptor\":\"Sales Trainer & Quality Coach with German\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1215\",\"campaign_id\":\"16286\",\"campaign_title\":\"BI Associate R1718264\",\"campaign_type\":\"job_application\",\"job_title\":\"BI Associate with English\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><span><span>The BI Associate is responsible for managing, maintaining and building reporting tools for performance management in a call centre environment. This position creates and maintains standard and client reporting to fulfil contractual reporting obligations and standard organizational reporting.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>Essential Functions\/Core Responsibilities:<\/b><\/span><\/span><\/p><p><span><span>Automation of reports from internal and client systems and distribute reports to relevant stakeholders.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Build, maintain and enhance existing databases, reports and graphs to meet the reporting customers\u2019 needs.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Add and enhance existing reporting solutions making report modifications.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Identifies key issues and patterns from partial\/conflicting data.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Partner with business to communicate, coordinate the retrieval, processing and distribution of reports.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Reconcile databases and resolve any discrepancies.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Develop and maintain efficient performance reporting processes, databases and structure integrity.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b><u>Requirements:<\/u><\/b><\/span><\/span><\/p><p><span><span>-\u00a0At least 2 years of Sales B2B experience and proven experience as RTA\/WFM\/Data Analyst\/BI analyst is required.\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0At least 6 months of experience in Concentrix<\/span><\/span><\/p><p><span><span>-\u00a0Primary and Secondary KPIs on target in the past 6 months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0No PIP or written warnings in the past 6 Months\u00a0<\/span><\/span><\/p><p><span><span>-\u00a0Absenteeism record will also be taken into account as part of the recruitment process.<\/span><\/span><\/p><p><span><span>- Bachelor&#39;s Degree preferred<\/span><\/span><\/p><p><span><span>- Excellent communication skills, both written and verbal in English (C1)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/span><\/span><\/p><p><span><span>- Self-starter, strong sense of urgency, and works well under pressure.<\/span><\/span><\/p><p><span><span>- Excellent attention to detail.<\/span><\/span><\/p><p><span><span>- Knowledge of data transformation tools (Power Pivot, ETL, RDBMS, and Data Visualization) is required<\/span><\/span><\/p><p><span><span>- Knowledge of M Language, T-SQL, SQL is preferred.<\/span><\/span><\/p><p><span><span>- Demonstrated knowledge of reporting solutions ( Excel, Power BI, Domo)<\/span><\/span><\/p><p><span><span>- Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/span><\/span><\/p><p><span><span>- Strong attention to analytics and data management.<\/span><\/span><\/p><p><span><span>- Sense of professionalism and ability to develop relationships.<\/span><\/span><\/p><p><span><span>- Willingness to work in a hybrid model from out office in Sofia. <\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1718264\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:14:03.742+08:00\",\"created_at\":\"2026-03-28T00:05:12.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3040\",\"descriptor\":\"BI Associate\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/BI-Associate-with-English_R1718264\/apply\",\"job_requisition_id\":\"R1718264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.hallam@concentrix.com\"},\"first_name\":\"Stephen Hallam (021943)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1718264\",\"wid\":\"6eb7d6c864b11008cdce691c73160000\",\"descriptor\":\"BI Associate with English\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1216\",\"campaign_id\":\"16276\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717949\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect - Security\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers\u2019 security &amp; AI transformation. This is a customer-facing role, owning the technical relationship between the customer and the client, helping customers to leverage their investments through architecture, implementation, and operational health engagements.<\/p><p><\/p><p><span>Responsibilities<\/span><\/p><ul><li><span>You will drive positive Customer Satisfaction and become a trusted advisor and provide\u00a0feedback and insights from customers\/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.<\/span><\/li><li><span>You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID &#43; Access Management and Cloud Security.<\/span><\/li><\/ul><ul><li><span>You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.<\/span><\/li><li><span>You will deliver technical presentations &amp; demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment &amp; customer adoption Identify cross sell\/upsell\/Unified opportunities through customer engagement.<\/span><\/li><li><span>You will a<\/span><span>lign your individual skilling to team\/area demands and Customer Success goals<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>accelerate customer outcomes -\u00a0Share expertise, contribute to IP creation &amp; re-use to\u00a0accelerate customer outcomes.\u00a0<\/span><\/li><\/ul><ul><li><span>Run Architectural Design Session to build a plan for implementing the solution \u2013 governing design in line with customer business goals and their technical environment.\u00a0 Outcome is consensus on solution design and next steps toward production.<\/span><\/li><li><span>Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 15&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<ul><li>OR Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6&#43; years experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting<\/li><li>OR equivalent experience<\/li><\/ul><\/li><li>4&#43; years experience working in a customer-facing role (e.g., internal and\/or external)<\/li><li>4&#43; years experience working on technical projects<\/li><\/ul><p><\/p><p><b><span>Required Technical skills:<\/span><\/b><\/p><ul><li><span>Active Directory<\/span><\/li><li><span>Entra ID<\/span><\/li><li><span>Certificate Services (PKI)<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1717949\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-18T00:05:16.498+08:00\",\"created_at\":\"2026-03-27T22:07:55.869+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Security-Engineer_R1717949\/apply\",\"job_requisition_id\":\"R1717949\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717949\",\"wid\":\"2880ae41a0f6101ffd8915d021950000\",\"descriptor\":\"Cloud Solution Architect - Security\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1217\",\"campaign_id\":\"16272\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717633\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled <b>Senior Azure Hybrid Infrastructure Engineer <\/b><span><i><b>(German-speaking) \u2013 Work-at-home\u200b<\/b><\/i> <\/span>with deep, hands-on expertise in <b>Azure Local (Azure Stack HCI)<\/b> and <b>Azure Arc<\/b>. This role is ideal for someone who thrives in designing, deploying, and managing <b>end-to-end hybrid infrastructure solutions<\/b> across on-premises and cloud environments.<\/p><p>You will play a critical role in helping modernize infrastructure, ensuring high availability, performance, and scalability while enabling seamless hybrid cloud integration.<\/p><p><\/p><p><i><b>Note: German and English are both mandatory requirements for this role. <\/b><\/i><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design, deploy, configure, and troubleshoot <b>hybrid infrastructure solutions<\/b> using Azure technologies<\/p><\/li><li><p>Implement and manage <b>Azure Local (Azure Stack HCI)<\/b> environments<\/p><\/li><li><p>Plan and deploy <b>Software Defined Networking (SDN)<\/b>, including logical networks and connectivity troubleshooting<\/p><\/li><li><p>Configure and manage <b>Network ATC<\/b>, including intent-based networking and RDMA\/NIC teaming validation<\/p><\/li><li><p>Deploy and optimize <b>Storage Spaces Direct (S2D)<\/b>, including performance tuning and resiliency troubleshooting<\/p><\/li><li><p>Manage storage provisioning, including volumes, shares, and tiering strategies<\/p><\/li><li><p>Onboard and manage resources using <b>Azure Arc<\/b>, including policies, extensions, and governance<\/p><\/li><li><p>Deploy and manage <b>virtual machines<\/b> on Azure Local environments<\/p><\/li><li><p>Implement and operate <b>Azure Update Manager<\/b> for hybrid environments<\/p><\/li><li><p>Monitor system health, performance, and compliance across hybrid infrastructure.<\/p><\/li><\/ul><p><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Local (Azure Stack HCI)<\/b><\/p><\/li><li><p><b>Azure Arc<\/b> (primary focus)<\/p><\/li><\/ul><\/li><li><p>Proven ability to design and implement <b>hybrid cloud solutions (300\u2013400 level expertise)<\/b><\/p><\/li><li><p>Advanced experience with:<\/p><ul><li><p><b>Software Defined Networking (SDN)<\/b><\/p><\/li><li><p><b>Storage Spaces Direct (S2D)<\/b><\/p><\/li><li><p><b>Windows Server (2012 R2 \u2013 2025)<\/b><\/p><\/li><\/ul><\/li><li><p>Solid background in virtualization technologies:<\/p><ul><li><p>Hyper-V<\/p><\/li><li><p>Azure Stack HCI \/ Azure Local<\/p><\/li><li><p>VMware (nice to have within virtualization scope)<\/p><\/li><\/ul><\/li><li><p>Experience with <b>System Center Virtual Machine Manager (SCVMM)<\/b><\/p><\/li><li><p>Strong troubleshooting and problem-solving skills across networking, compute, and storage layers.<\/p><\/li><\/ul><p><\/p><p><span><b>Nice to Have<\/b><\/span><\/p><ul><li><p>Experience with <b>Azure Backup<\/b> (policy configuration, restore validation, hybrid workloads)<\/p><\/li><li><p>Knowledge of <b>Azure Storage<\/b> (accounts, networking, private endpoints, archival scenarios)<\/p><\/li><li><p>Familiarity with <b>Azure Virtual Desktop (AVD)<\/b> concepts (host pools, session hosts, hybrid identity)<\/p><\/li><\/ul><p><\/p><p>#WAH<\/p>\",\"ats_external_id\":\"R1717633\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.917+08:00\",\"created_at\":\"2026-03-27T22:07:53.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367390\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717633\/apply\",\"job_requisition_id\":\"R1717633\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717633\",\"wid\":\"f539e110e6b31008c77fe69ca4070000\",\"descriptor\":\"Senior Azure Hybrid Infrastructure Engineer -(German-speaking)  (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1218\",\"campaign_id\":\"16270\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717776\",\"campaign_type\":\"job_application\",\"job_title\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M\/F\/D) (German & English)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources\/configurations, and CI\/CD pipelines in Azure DevOps\/GitHub for hybrid and cloud environments.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.<\/p><\/li><\/ul><ul><li><p>Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get\/Test\/Set; LCM troubleshooting; drift detection and remediation).<\/p><\/li><li><p>Build and operate CI\/CD pipelines for infrastructure automation using Azure DevOps and\/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).<\/p><\/li><li><p>Work effectively in and with open-source projects and communities (fork\/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).<\/p><\/li><li><p>Troubleshoot complex PowerShell\/DSC issues end-to-end (VS Code debugging, logging\/telemetry, remoting, authentication, runspaces, and execution policy constraints).<\/p><\/li><li><p>Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops\/advisory and hands-on implementation.<\/p><\/li><li><p>Create high-quality engineering documentation (Markdown) and handover materials; coach peers\/partners to ramp up on the solution assets.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b><u>Must-have \/ minimum qualifications<\/u><\/b><\/p><ul><li><p>Strong software-engineering background in infrastructure automation using\u00a0PowerShell\u00a0(advanced functions, modules, classes, error handling, performance, and maintainability). Experience with\u00a0C#\u00a0for infrastructure tooling is highly valuable.<\/p><\/li><\/ul><ul><li><p>Deep Git &#43; platform skills: proven hands-on experience with\u00a0GitHub\u00a0and\/or\u00a0Azure DevOps\u00a0(branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).<\/p><\/li><li><p>DSC engineering experience: authoring and operating DSC resources\/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3\/DSC CLI concepts.<\/p><\/li><li><p>Code quality: Pester testing strategy (unit\/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.<\/p><\/li><li><p>Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue\/PR workflows.<\/p><\/li><li><p>Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates\/PKI, networking basics), sufficient to automate and troubleshoot them.<\/p><\/li><li><p>Microsoft365DSC\u00a0(preferred) or demonstrable ability to ramp up quickly with prior DSC module\/resource development.<\/p><\/li><li><p>Customer-facing delivery: ability to run technical workshops, capture requirements, propose architecture, and deliver\/hand over automation assets in a structured way.<\/p><\/li><\/ul><p><\/p><p><b>Nice-to-have skills<\/b><\/p><ul><li><p>Strong hands-on experience with\u00a0Azure DevOps Pipelines\u00a0and\/or\u00a0GitHub Actions\u00a0for IaC and configuration pipelines (release strategies, approvals, environments).<\/p><\/li><li><p>Hybrid\/on-prem platform experience relevant to DSC-driven deployments (e.g.,\u00a0Hyper-V,\u00a0Azure Local, Windows Server failover clustering, offline\/air-gapped environments).<\/p><\/li><li><p>Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.<\/p><\/li><li><p>Experience with configuration data and templating approaches (YAML\/JSON\/PSD1), plus packaging\/distribution (PowerShell Gallery or internal feeds).<\/p><\/li><li><p>Experience mentoring\/ramping up peers or partners on PowerShell\/DSC and codebase onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p>\u00a0\u00a0#LI-Remote #Germany<\/p>\",\"ats_external_id\":\"R1717776\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T02:05:12.992+08:00\",\"created_at\":\"2026-03-27T22:07:52.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369055\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"job_requisition_id\":\"R1717776\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717776\",\"wid\":\"2a25163032c8101ffdbf57677b8c0000\",\"descriptor\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M\/F\/D) (German & English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1219\",\"campaign_id\":\"16269\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717625\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Solutions Architect -German Speaking (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for an <b>Azure Solutions Architec<\/b>t\u00a0<span><b>(German-speaking) \u2013 Work-at-home<\/b>\u200b<\/span><b> <\/b>with strong, hands-on expertise in <b>Azure Backup<\/b> and <b>Azure Storage<\/b> at an advanced level (300\u2013400). This role focuses on designing, implementing, and operating <b>secure, scalable backup and storage solutions<\/b> for <b>hybrid environments<\/b>.<\/p><p>You will play a key role in ensuring <b>data protection, resiliency, and recovery<\/b> across cloud and on-premises workloads.<\/p><p><\/p><p><i><b>Note: German and English are both m<\/b><\/i><b><i>andatory requirements for this role. <\/i><\/b><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Design and implement <b>backup strategies<\/b> for Azure and hybrid workloads (Azure VMs, on-premises servers)<\/p><\/li><li><p>Configure and manage <b>Azure Backup vaults<\/b>, policies (schedule, retention), and restore procedures<\/p><\/li><li><p>Monitor backup operations, troubleshoot failures, and execute recovery scenarios (file, VM, application-consistent restores)<\/p><\/li><li><p>Design and manage <b>Azure Storage solutions<\/b>, including:<\/p><ul><li><p>Storage accounts (Blob, File)<\/p><\/li><li><p>Redundancy and performance optimization<\/p><\/li><li><p>Lifecycle management and archival strategies<\/p><\/li><\/ul><\/li><li><p>Implement <b>security and networking controls<\/b>:<\/p><ul><li><p>RBAC and access control<\/p><\/li><li><p>Shared Access Signatures (SAS) \/ Managed Identities<\/p><\/li><li><p>Encryption and private endpoints<\/p><\/li><\/ul><\/li><li><p>Integrate Azure Storage with <b>backup and hybrid workloads<\/b><\/p><\/li><li><p>Support <b>Azure Update Manager<\/b> for patching and compliance across hybrid machines<\/p><\/li><li><p>Understand VM dependencies related to <b>backup, restore, and availability.<\/b><\/p><\/li><\/ul><p><\/p><h3><span><b>Required Qualifications<\/b><\/span><\/h3><ul><li><p>Strong hands-on experience with:<\/p><ul><li><p><b>Azure Backup<\/b> (design, implementation, troubleshooting)<\/p><\/li><li><p><b>Azure Storage<\/b> (accounts, services, redundancy, lifecycle)<\/p><\/li><\/ul><\/li><li><p>Experience supporting <b>hybrid environments<\/b> (Azure &#43; on-prem)<\/p><\/li><li><p>Advanced knowledge of <b>Windows Server (2012 R2 \u2013 2025)<\/b><\/p><\/li><li><p>Solid experience with virtualization technologies:<\/p><ul><li><p>Hyper-V<\/p><\/li><li><p>VMware<\/p><\/li><li><p>Azure Stack HCI \/ Azure Local (basic to intermediate acceptable)<\/p><\/li><\/ul><\/li><li><p>Experience with <b>System Center Virtual Machine Manager (SCVMM)<\/b><\/p><\/li><li><p>Strong troubleshooting skills across <b>backup, storage, and recovery scenarios.<\/b><\/p><\/li><\/ul><p><\/p><h3><span><b>Nice to Have<\/b><\/span><\/h3><ul><li><p>Familiarity with <b>Azure Local (Azure Stack HCI)<\/b> concepts (SDN, S2D, Network ATC)<\/p><\/li><li><p>Exposure to <b>Azure Arc<\/b> (onboarding, policies, extensions)<\/p><\/li><li><p>Knowledge of <b>Azure Virtual Desktop (AVD)<\/b><\/p><\/li><li><p>Experience working with <b>hybrid identity and governance models<\/b><\/p><\/li><\/ul><p><\/p><p>#WAH<\/p>\",\"ats_external_id\":\"R1717625\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-11T06:04:18.938+08:00\",\"created_at\":\"2026-03-27T22:07:52.521+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717625\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368195\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717625\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717625\/apply\",\"job_requisition_id\":\"R1717625\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717625\",\"wid\":\"2a25163032c8101ffbe5ea32039d0000\",\"descriptor\":\"Azure Solutions Architect -German Speaking (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1220\",\"campaign_id\":\"16268\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717895\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer Azure Local CSA (English)  (M\/F.D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>CSA GD Job Description<\/p><p>Use for creation of job descriptions to be used for technical screening by partner suppliers and technical screeners.<\/p><p><\/p><p>Title<br \/><i>Azure Local CSA<\/i><\/p><p><i>\u00a0<\/i><\/p><p>Role type<\/p><p><i>As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/i><\/p><p>Relevant MIP\/VBD Titles<\/p><p><i>Azure Local Workshop<\/i><\/p><p><i>On Demand Assessment \u2013 Hyper-V<\/i><\/p><p><i>On Demand Assessment \u2013 Windows Server<\/i><\/p><p><i>WorkshopPLUS - Azure Arc with Labs<\/i><\/p><p><i>WorkshopPLUS - Azure Virtual Desktop<\/i><\/p><p><i>WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features<\/i><\/p><p><i>\u00a0<\/i><\/p><p>Skills Required (Primary)<\/p><p>We are looking for a candidate with strong, hands-on primary skills in<span>\u00a0<\/span><b>Azure Local<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Azure Arc<\/b><span>\u00a0<\/span>(300\u2013400 level). The candidate should be able to design, deploy, configure, and troubleshoot end-to-end hybrid infrastructure solutions.<\/p><p><b>Azure Local (Azure Stack HCI) \u2013 deployment, configuration, and operations<\/b><\/p><ul><li>Software Defined Networking (SDN): plan and implement SDN components, configure logical networks, and troubleshoot connectivity and policy issues.<\/li><\/ul><ul><li>Network ATC: design and apply intent-based networking, validate NIC teaming\/RDMA settings, and remediate configuration drift.<\/li><\/ul><ul><li>Storage Spaces Direct (S2D): deploy and configure clustered storage, capacity planning, performance tuning, and troubleshooting resiliency\/health issues.<\/li><\/ul><ul><li>Storage provisioning and management: create\/expand volumes and shares, manage tiering\/resiliency settings, and operate using Windows Admin Center\/PowerShell.<\/li><\/ul><ul><li><b>Azure Arc (primary)<\/b>: onboard servers and Azure Local resources, manage policies and extensions, enable monitoring\/governance, and troubleshoot connectivity\/agent issues.<\/li><\/ul><ul><li>Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.<\/li><\/ul><ul><li>Virtual machines: create and manage VM workloads on Azure Local, including sizing, availability, and troubleshooting of compute and storage dependencies.<\/li><\/ul><ul><li>Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting\/compliance, and remediation.<\/li><\/ul><p><\/p><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level)\u00a0:<\/p><ul><li>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/li><\/ul><ul><li>System Center Virtual Machine Manager - SCVMM<\/li><\/ul><p><\/p><p>Secondary Skills (Nice to Have)<\/p><p>Working knowledge and implementation experience in the following areas is beneficial:<\/p><ul><li><b>Azure Backup<\/b>: implement and manage backups for hybrid workloads (including Azure Local\/VMs), configure policies and retention, and validate restores.<\/li><li><b>Azure Storage<\/b>: core services and integration patterns (storage accounts, access control, networking\/private endpoints), and using Azure Storage for backup\/archival scenarios.<\/li><\/ul>\",\"ats_external_id\":\"R1717895\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:44.249+08:00\",\"created_at\":\"2026-03-27T22:07:52.206+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717895\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367877\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717895\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Azure-Local-CSA_R1717895\/apply\",\"job_requisition_id\":\"R1717895\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717895\",\"wid\":\"2880ae41a0f6101ffc42fc97b0e60000\",\"descriptor\":\"Customer Engineer Azure Local CSA (English)  (M\/F.D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1221\",\"campaign_id\":\"16267\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717491\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor Bilingual (German and English) (M\/F.D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/>Concentrix is looking a Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor<\/p><p><\/p><p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><p>Design, Deploy, Review and Assess the health of the infrastructure<br \/>Upgrade and maintain deployments<br \/>Troubleshoot issues with infrastructure and agents<br \/>Tune and optimize for performance<br \/>Assist with reporting and visualizations<br \/>Implement new management packs<br \/>Assist in the development of custom management packs<br \/>Provide training in all areas of Azure Monitor to ensure customer goals are met<br \/>\u00a0<\/p><p><\/p><p>Ideal candidate experience:<\/p><p>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/p><p>Ability to present to multiple levels of customer leadership.<\/p><p>Ability to act as a consultant and architect for multiple customers.<\/p><p>Broad knowledge across multiple monitoring scenarios:<\/p><p>Windows and Linux Operating Systems<br \/>Azure Monitor<br \/>KQL Kusto Query language advanced level<br \/>URL, Network monitoring<br \/>Connecting to ITSM systems<br \/>Dashboards, Reporting, and Visualizations<br \/>PowerShell scripting<br \/>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><br \/>\u00a0<\/p><p>Technical Skills Requirements: \u00a0Azure Monitor:<\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/p><p>Strong knowledge of:<\/p><p>Log Analytics workspaces<br \/>Azure Monitor Metrics<br \/>Diagnostic settings<br \/>Resource\u2011level vs platform\u2011level telemetry<br \/>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/p><p><\/p><p>Additionally, be able to:<\/p><p>Write complex KQL queries across multiple tables<br \/>Use:<br \/>parse, extend, mv-expand<br \/>joins, time series, summarize patterns<br \/>performance\u2011optimized queries<br \/>Build:<br \/>reusable queries<br \/>functions<br \/>summary rules for cost &amp; performance optimization<br \/>Debug slow or expensive queries<br \/>\u00a0<\/p><p>Tools<\/p><p>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<br \/>Linux OS and Linux Monitoring<\/p><p>Report Development<\/p><p>Network Monitoring<\/p><p>URL Monitoring<\/p><p>Related Skills:<\/p><p>System Center Orchestrator<br \/>System Center Data Protection Manager<br \/>System Center Virtual Machine Manager<br \/>System Center Service Manager<\/p>\",\"ats_external_id\":\"R1717491\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-14T04:04:06.485+08:00\",\"created_at\":\"2026-03-27T22:07:51.835+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor-Bilingual--German-and-English-_R1717491\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368439\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor-Bilingual--German-and-English-_R1717491\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor-Bilingual--German-and-English-_R1717491\/apply\",\"job_requisition_id\":\"R1717491\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717491\",\"wid\":\"09f923924080101ffc56664847000000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor Bilingual (German and English) (M\/F.D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1222\",\"campaign_id\":\"16266\",\"campaign_title\":\"Solution Architect (TCF) R1718175\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: 10&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>10&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1718175\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:59:41.740+08:00\",\"created_at\":\"2026-03-27T20:05:44.621+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718175\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366335\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718175\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1718175\/apply\",\"job_requisition_id\":\"R1718175\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1718175\",\"wid\":\"8df85f95811d101ff890362bf96b0000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1223\",\"campaign_id\":\"16259\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717621\",\"campaign_type\":\"job_application\",\"job_title\":\"Entra ID Customer Engineer\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>About the Role<\/b><\/p><p>We are looking for an Entra ID Customer Engineer to work directly with customer teams, providing expert advisory services across Microsoft identity technologies. In this role, you\u2019ll use structured Microsoft Intellectual Property (MIP) and VBD engagements to build trusted relationships, guide customers through complex identity challenges, and help them achieve a secure, healthy, and well\u2011architected environment.<\/p><p>This is a hands\u2011on advisory position where you\u2019ll influence strategy, lead technical conversations, and support customers through workshops, assessments, and solution guidance.<\/p><p><\/p><p><b>Relevant MIP \/ VBD Engagements<\/b><\/p><ul><li>On-Demand Assessment \u2013 Entra ID<\/li><li>WorkshopPLUS \u2013 Microsoft Azure: Hybrid Identity<\/li><li>WorkshopPLUS \u2013 Microsoft Entra: Identity Fundamentals<\/li><li>Activate Azure with Multi-Factor Authentication and Conditional Access<\/li><li>Onboarding Accelerator \u2013 Migrate Single Sign-On Applications to Entra<\/li><li>Onboarding Accelerator \u2013 Azure Active Directory: Features Deployment<\/li><li>Onboarding Accelerator \u2013 Entra Permissions Management<\/li><li>WorkshopPLUS \u2013 Microsoft 365 Security and Compliance Technical Update Briefing<\/li><\/ul><p><\/p><p><b>Core Skills &amp; Expertise (300\u2013400 level)<\/b><\/p><p><b>Entra ID &amp; Identity Management<\/b><\/p><ul><li>RBAC, account and group management<\/li><li>Service principals and enterprise application management<\/li><li>Authentication models: Cloud Auth (PTA\/PHS), federation<\/li><li>Protocols: OAuth, SAML, OIDC, Kerberos, FIDO2\/Passkeys<\/li><\/ul><p><\/p><p><b>Device &amp; Directory Integration<\/b><\/p><ul><li>Hybrid Join, Azure AD Join<\/li><li>Account synchronization: Entra ID Connect, Entra Cloud Sync<\/li><li>Integration with Active Directory<\/li><\/ul><p><\/p><p><b>Security, Access &amp; Governance<\/b><\/p><ul><li>Azure P1\/P2 features<\/li><li>Conditional Access, MFA, risk-based policies<\/li><li>Reporting, troubleshooting<\/li><li>SSPR, Entra Password Protection<\/li><li>Policy configuration<\/li><li>Entra ID Governance: PIM, periodic reviews, access reviews, compliance audits<\/li><li>Entra ID Protection<\/li><\/ul><p><\/p><p><b>Architecture &amp; Automation<\/b><\/p><ul><li>Advanced D365 CE enterprise architecture<\/li><li>Integration with external systems<\/li><li>Dataverse and multi-source data integration<\/li><li>Power Automate solutions with internal logic and service connections<\/li><li>Microsoft Graph API (foundational knowledge)<\/li><\/ul><p><\/p><p><b>Optional Skills (Nice to Have)<\/b><\/p><ul><li>ADFS<\/li><li>Active Directory Certificate Services<\/li><li>Azure Monitor, Azure Sentinel<\/li><li>Defender for Endpoint<\/li><li>Broader Azure services<\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li>Microsoft Certified: Identity and Access Administrator Associate (or equivalent)<\/li><li>Microsoft Certified: Cybersecurity Architect Expert (or equivalent)<\/li><li>Microsoft Certified Trainer (or equivalent)<\/li><li>CISSP (or equivalent)<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1717621\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-01T14:59:42.013+08:00\",\"created_at\":\"2026-03-27T18:08:36.269+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Entra-ID-Customer-Engineer_R1717621\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366326\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Entra-ID-Customer-Engineer_R1717621\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Entra-ID-Customer-Engineer_R1717621\/apply\",\"job_requisition_id\":\"R1717621\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717621\",\"wid\":\"f1e248cab2c6101ff12bec8562420000\",\"descriptor\":\"Entra ID Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1224\",\"campaign_id\":\"16250\",\"campaign_title\":\"Team Leader Trainee, Operations  (Non Agent) R1717409\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations_DE_Bytedance_Lisbon\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you ready to take the next step in your leadership career? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with innovation, technology, and people. Operating in over 70 countries, we\u2019re proud to be recognized with awards such as \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture.\u201d<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Team Leader based on-site in Lisbon, Portugal,<\/b> you\u2019ll play a key role in driving team performance, delivering exceptional customer experiences, and supporting the success of our operations. You\u2019ll lead, coach, and develop a team of customer service associates while ensuring service levels and business goals are consistently achieved.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. At Concentrix, there\u2019s real potential for career and personal growth \u2014 over 80% of our leadership team has been promoted internally. You\u2019ll also have access to a range of FREE Learning and Leadership Development programs to help you grow into future leadership roles.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Team Leader, you will:<\/p><p><\/p><ul><li>Supervise the day-to-day operations of a team of call center associates, including attendance and performance monitoring in line with company policies and legal requirements<\/li><li>Coach and develop team members through regular feedback sessions to ensure performance metrics and KPIs are consistently achieved<\/li><li>Identify performance gaps, create action plans, and implement corrective measures when needed<\/li><li>Ensure the service delivered meets contractual KPIs and financial targets<\/li><li>Communicate clear expectations and provide timely updates to your team<\/li><li>Act as a point of escalation for complex customer interactions, providing support and solutions<\/li><li>Lead team meetings to share updates, encourage collaboration, and gather feedback<\/li><li>Organize and promote team engagement activities<\/li><li>Stay up to date with internal processes, policies, and procedures, and participate in ongoing leadership training<\/li><li>Promote company values through a positive attitude and strong team advocacy<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><p><\/p><ul><li>Are fluent in German (native\/C2 level) and have a good level of English (B2 or higher) Mandatory<\/li><li>Have at least 1 year of experience in a Team Leader or Supervisor role in a BPO environment - Mandatory<\/li><li>Are highly motivated, with a strong ability to coach and develop team members<\/li><li>Possess excellent communication and interpersonal skills<\/li><li>Can effectively prioritize, multitask, and meet deadlines in a fast-paced environment<\/li><li>Have strong leadership skills and the ability to guide and motivate a team<\/li><li>Are flexible and willing to work on a 24\/7 rotating schedule<\/li><\/ul><p><\/p><p><b>Eligibility Criteria (for internals only)<\/b><\/p><ul><li>Current job tenure: at least <b>6 months<\/b> in Concentrix<\/li><li>Exemplary record: no sanctions in the last <b>6 months<\/b> AND less than <b>5%<\/b> unjustified absenteeism in the last <b>3 months<\/b><\/li><li>Achievement of objectives: more than <b>80%<\/b> of project performance objectives met during the last <b>3 months<\/b><\/li><li>Language(s): <b>German C2 &#43; Eng B2<\/b><\/li><li>Work arrangement: <b>WFO 24\/7<\/b><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><p><\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Health insurance from day one<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training and onboarding<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next step in your leadership career, we\u2019d love to hear from you. Apply today and discover why so many game-changers choose to grow with Concentrix.<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p>We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, age, gender identity, sexual orientation, religion, ethnicity, disability, or any other protected status.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1717409\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T18:08:11.461+08:00\",\"created_at\":\"2026-03-27T18:08:32.888+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Billable-Team-Leader--Trainee--non-agent---DE-Bytedance-MOD-WFS-Lisbon_R1717409-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rafaela.dias2@concentrix.com\"},\"first_name\":\"Dias Morato Costa, Rafaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369047\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Billable-Team-Leader--Trainee--non-agent---DE-Bytedance-MOD-WFS-Lisbon_R1717409-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Billable-Team-Leader--Trainee--non-agent---DE-Bytedance-MOD-WFS-Lisbon_R1717409-1\/apply\",\"job_requisition_id\":\"R1717409\"}],\"organizations\":[{\"wid\":\"ede85245894e1037b0b8bce7cac40000\",\"descriptor\":\"25935 - ByteDance - 980009221\",\"reference_id\":\"980009221\",\"custom_reference_id\":\"980009221\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT02\"},{\"wid\":\"d4659a53f2ee103837d0fbc4b6530000\",\"descriptor\":\"W100CB ByteDance E-Com Content Moderator\",\"reference_id\":\"W100CB\",\"custom_reference_id\":\"W100CB\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joana.carvalho@concentrix.com\"},\"first_name\":\"Joana Carvalho (102548346)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717409\",\"wid\":\"cf3d24f33699101ff39ff7cdc79f0000\",\"descriptor\":\"Team Leader Operations_DE_Bytedance_Lisbon\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>MOD<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1862\",\"campaign_id\":\"321\",\"campaign_title\":\"Advisor II, B2B Sales R1718173\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Swedish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist\u00a0Malaga\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development<\/b><\/p><p><b>Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Swedish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 25,000 euros gross per year &#43;\u00a0 4,800 euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><b><span>R1718173<\/span><\/b><\/p>\",\"ats_external_id\":\"R1718173\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T08:32:25.658+02:00\",\"created_at\":\"2026-03-27T13:05:53.581+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Swedish---speaking----Hybrid---Cloud-Solutions-MV02_R1718173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Swedish---speaking----Hybrid---Cloud-Solutions-MV02_R1718173\/apply\",\"job_requisition_id\":\"R1718173\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brendan.anthony@concentrix.com\"},\"first_name\":\"Brendan Anthony O'Brien (103298164)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718173\",\"wid\":\"e47cf9af7937101ff7fa7f318e660000\",\"descriptor\":\"Sales Development Representative (Swedish - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1863\",\"campaign_id\":\"319\",\"campaign_title\":\"Advisor II, B2B Sales R1718168\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (French-speaking) on-site HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager (French-speaking) on-site HS03\",\"long_description\":\"<div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Account Manager<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Focus on SMB sales, mainly outbound activities to a set of SMB customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales plan<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Communicate client feedback to appropriate parties for follow up and resolution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of<span>\u00a0French <\/span><\/span><span>with an advanced English level<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have a solid Sales Background (outbound environment)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented<\/span><span><span>\u00a0<\/span>and motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>s<\/span><span>trong communication<\/span><span><span>\u00a0<\/span><\/span><span>and good computer<span>\u00a0<\/span><\/span><span>skills<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have pipeline management and forecasting experience<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>It would be a plus if you have<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday-Friday 9-18h<\/span><\/span><br \/><span><span>- Salary <\/span>21,376\u00a0<span>euros gross\/year &#43; up to <\/span>5500<span> euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1718168 <\/span><\/p><\/div>\",\"ats_external_id\":\"R1718168\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"276.96\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T01:59:11.003+02:00\",\"created_at\":\"2026-03-27T13:05:52.257+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\/apply\",\"job_requisition_id\":\"R1718168\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718168\",\"wid\":\"2880ae41a0f6101ff6cf019ab0360000\",\"descriptor\":\"Account Manager (French-speaking) on-site HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1864\",\"campaign_id\":\"317\",\"campaign_title\":\"Advisor I, B2B Sales R1718138\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Job Posting Title Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\",\"long_description\":\"<div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Business Developer<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Generate consistent sales opportunities for the field Sales Representatives<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify and qualify prospects and deciders in the targeted companies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify leads and conduct lead management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Successful execution of permanent and segment specific telemarketing campaigns<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><\/span><span><span>game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Are proficient or bilingual in Dutch\/Flemish and advanced in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good knowledge in IT and preferably storage environments<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have very good knowledge of telemarketing \/ sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have outbound experience \/ sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can identify new sales chances<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have transparent work habits<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are very good self-organization, punctual, loyal, reliable, high social competence and a team worker<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><\/span><span><span><span>\u00a0<\/span>meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><\/b><b><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><\/span><span><span>That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span>Full time 39 hours\/week contract: <\/span>Monday - Friday 09:00 to 18:00<\/span><br \/><span><span>- Salary <\/span>25.376\u20ac\u00a0<span>euros gross\/year &#43; up to <\/span>4.000\u20ac\u00a0<span>euros gross\/year in bonus\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona (hybrid)<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><\/span><span><span>game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><\/span><span><span>game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><\/i><i><span><span>\u00a0<\/span>proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><p><span>R1718138<\/span><\/p>\",\"ats_external_id\":\"R1718138\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T14:10:59.007+02:00\",\"created_at\":\"2026-03-27T11:08:47.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Development-Representative--Dutch-Flemish-Speaking--hybrid-HP01_R1718138\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Business-Development-Representative--Dutch-Flemish-Speaking--hybrid-HP01_R1718138\/apply\",\"job_requisition_id\":\"R1718138\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marc.valles@concentrix.com\"},\"first_name\":\"Marc Valles Fradera (102540337)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718138\",\"wid\":\"371d3147689e101ff18dc5a924a70000\",\"descriptor\":\"Business Development Representative (Dutch\/Flemish-Speaking) hybrid HP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1225\",\"campaign_id\":\"16181\",\"campaign_title\":\"Team Leader, Operations R1715178\",\"campaign_type\":\"job_application\",\"job_title\":\"Team manager\",\"street\":\"SWE Norrk\u00f6ping - Sankt Persgatan 19\",\"address\":\"SWE Norrk\u00f6ping - Sankt Persgatan 19\",\"city\":\"Norrk\u00f6ping\",\"state\":null,\"postal_code\":\"602 33\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><div><ul><li><p>Associate\u2019s degree in a related field<\/p><\/li><li><p>Minimum 1 year of experience in a team lead or people management role<\/p><\/li><li><p>Previous experience as a B2C sales team manager is a plus<\/p><\/li><li><p>Fluency in English and Swedish, both written and verbal<\/p><\/li><li><p>Ability to lead teams in multi\u2011tasking, prioritization, and meeting deadlines<\/p><\/li><li><p>Strong capability to coach, mentor, and develop team members to achieve performance targets<\/p><\/li><li><p>Proven ability to work under pressure and follow tasks through to completion<\/p><\/li><li><p>Data\u2011driven and analytical mindset, with attention to performance and results<\/p><\/li><li><p>Excel skills and general IT knowledge (e.g. internal systems, VPN usage)<\/p><\/li><li><p>Strong written and verbal communication skills<\/p><\/li><li><p>Proactive, solution\u2011oriented, and highly motivated approach<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><\/div><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks-oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715178\",\"location\":\"Norrk\u00f6ping\",\"job_type\":\"full_time\",\"salary\":\"28600\",\"salary_type\":\"monthly\",\"salary_currency\":\"SEK\",\"updated_at\":\"2026-04-17T20:10:46.469+08:00\",\"created_at\":\"2026-03-27T08:58:38.950+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Norrkping---Sankt-Persgatan-19\/Team-manager_R1715178-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b6842b26be0000\",\"descriptor\":\"Concentrix Sweden AB\",\"reference_id\":\"WSE03\",\"organization_reference_id\":\"WSE03\"},\"location\":{\"city\":\"Norrk\u00f6ping\",\"state\":null,\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"602 33\",\"primary_location\":{\"id\":\"SE-NOR-SANKT-01\",\"wid\":\"8ae93a1d10c7101d47a745f9d1200000\",\"descriptor\":\"SWE Norrk\u00f6ping - Sankt Persgatan 19\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Norrkping---Sankt-Persgatan-19\/Team-manager_R1715178-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Norrkping---Sankt-Persgatan-19\/Team-manager_R1715178-1\/apply\",\"job_requisition_id\":\"R1715178\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101ee762c93d020a0000\",\"descriptor\":\"14691 - Allente - WHNORDIC36\",\"reference_id\":\"WHNORDIC36\",\"custom_reference_id\":\"WHNORDIC36\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b6842b26be0000\",\"descriptor\":\"Concentrix Sweden AB\",\"reference_id\":\"WSE03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSE03\"},{\"wid\":\"399e513c0e2b101ef51bb6c8827a0000\",\"descriptor\":\"W0ZO3S P_Viasat\",\"reference_id\":\"W0ZO3S\",\"custom_reference_id\":\"W0ZO3S\",\"company_reference_id\":null},{\"wid\":\"e3ece62c945d101e0a2fb659049b0000\",\"descriptor\":\"COGS (SITE) KLR Allente Other 250210431\",\"reference_id\":\"WH250210431\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tommy.andersson1@concentrix.com\"},\"first_name\":\"Tommy Andersson (102385973)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715178\",\"wid\":\"163ec871ad23101d2f5f9752c3830000\",\"descriptor\":\"Team manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1226\",\"campaign_id\":\"16178\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716997\",\"campaign_type\":\"job_application\",\"job_title\":\"CSA GD Exchange Customer Engineer Job Description\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are seeking a highly skilled and experienced <b>Customer Engineer specializing in Microsoft 365, Exchange Server, and Exchange Online.<\/b> The ideal candidate will help customers optimize and modernize their email and collaboration environments, ensuring high performance, security, and reliability across both on-premises and cloud platforms. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical, and leadership stakeholders.<\/p><p><\/p><p>As a Customer Engineer, you will act as a trusted technical advisor, supporting enterprise customers in the design, deployment, migration, and optimization of Exchange Server and Exchange Online environments, as well as broader Microsoft 365 administration and governance.<\/p><p><\/p><p><i><b>Note: This position requires fluency in English.<\/b><\/i><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead and deliver customer engagements focused on:<\/p><ul><li><p>Exchange Server (on-premises and hybrid)<\/p><\/li><li><p>Exchange Online<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Design and implement scalable and secure email architectures across hybrid and cloud environments<\/p><\/li><li><p>Plan and execute migrations from legacy email systems to Exchange Server and Exchange Online<\/p><\/li><li><p>Support migrations from on-premises Exchange to Exchange Online, ensuring minimal downtime and data integrity<\/p><\/li><li><p>Provide advanced troubleshooting, optimization, and post-migration support<\/p><\/li><li><p>Manage and maintain Exchange environments, ensuring high availability, performance, and reliability<\/p><\/li><li><p>Collaborate with customers to define migration strategies, timelines, and best practices<\/p><\/li><li><p>Support compliance, retention, and governance requirements within Microsoft 365<\/p><\/li><li><p>Automate administrative tasks using PowerShell and other tools<\/p><\/li><li><p>Document technical solutions, best practices, and operational procedures.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>10&#43; years of experience in customer-facing roles (architecture, administration, consulting, or support)<\/p><\/li><li><p>Strong hands-on experience with:<\/p><ul><li><p>Exchange Server (administration, architecture, and migrations)<\/p><\/li><li><p>Exchange Online (administration and migrations)<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Experience with hybrid Exchange environments<\/p><\/li><li><p>Strong knowledge of Active Directory and Azure Active Directory (Entra ID)<\/p><\/li><li><p>Proven experience planning and executing complex email migrations<\/p><\/li><li><p>Advanced troubleshooting and problem-solving skills<\/p><\/li><li><p>Experience with PowerShell scripting for automation and management<\/p><\/li><li><p>Strong communication and stakeholder management skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Experience with:<\/p><ul><li><p>Email compliance and retention solutions<\/p><\/li><li><p>Large-scale enterprise or government environments<\/p><\/li><li><p>Microsoft Graph API<\/p><\/li><\/ul><\/li><li><p>Knowledge of:<\/p><ul><li><p>Cloud Adoption Framework<\/p><\/li><li><p>Well-Architected Framework<\/p><\/li><\/ul><\/li><li><p>Relevant Microsoft certifications in Exchange, Microsoft 365, or related areas.<\/p><\/li><\/ul><p><\/p><p>#WAH #WFH #LI-Remote<\/p>\",\"ats_external_id\":\"R1716997\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T04:05:43.451+08:00\",\"created_at\":\"2026-03-27T08:58:37.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368466\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/CSA-GD-Exchange-Customer-Engineer-Job-Description_R1716997\/apply\",\"job_requisition_id\":\"R1716997\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716997\",\"wid\":\"cf3d24f33699101f25bdc0febdc10000\",\"descriptor\":\"CSA GD Exchange Customer Engineer Job Description\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1227\",\"campaign_id\":\"16177\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716085\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure Local Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.\u00a0<\/p><p><\/p><p><b>Skills Required:<\/b><\/p><p><\/p><p>Azure Local Deployment and configuration:<\/p><ul><li><p>Software Defined Networking Deployments and Configuration\u00a0<\/p><\/li><li><p>Network ATC\u00a0<\/p><\/li><li><p>Storage Spaces Direct Deployments and Configuration\u00a0<\/p><\/li><li><p>Storage Provisioning<\/p><\/li><li><p>Azure ARC for Servers\u00a0<\/p><\/li><li><p>Azure Virtual Desktop\u00a0<\/p><\/li><li><p>Virtual Machines\u00a0<\/p><\/li><li><p>Azure Update Manager\u00a0<\/p><\/li><li><p>Azure Monitor\u00a0<\/p><\/li><\/ul><p><\/p><p>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level):<\/p><ul><li><p>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)\u00a0<\/p><\/li><li><p>System Center Virtual Machine Manager - SCVMM<\/p><\/li><\/ul><p><\/p><p>Azure Hybrid Services:<\/p><ul><li><p>Azure Backup and Site Recovery\u00a0<\/p><\/li><li><p>Azure Migrate<\/p><\/li><li><p>Azure ARC<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Virtual Machine - VM<\/p><\/li><li><p>Azure Virtual Desktop - AVD<\/p><\/li><li><p>Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, \u2026)<\/p><\/li><li><p>General Azure IaaS platform (networking, storage, etc.)\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Optional Skills:\u00a0<\/b><\/p><ul><li><p>Entra ID (RBAC, AuthN\/AuthZ, Hybrid identity, Entra ID Domain Services)<\/p><\/li><li><p>Azure Kubernetes Services \u2013 AKS<\/p><\/li><li><p>Azure PaaS Services (Function App, APIM, Automation)<\/p><\/li><li><p>Infrastructure as code (Bicep\/ARM or Terraform)<\/p><\/li><li><p>Azure Network security (NSG, BGP routing, ExpressRoute and Gateway)<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications:<\/b><\/p><ul><li><p>Microsoft Certified Systems Engineer (MCSE) or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Trainer \u2013 MCT or equivalent\u00a0<\/p><\/li><li><p>Microsoft Certified Windows Server Hybrid Administrator Associate AZ800\/AZ801<\/p><\/li><li><p>Microsoft Certified Azure Solutions Architect Expert \u2013 AZ305<\/p><\/li><li><p>Microsoft Certified Azure Administrator \u2013 AZ104<\/p><\/li><li><p>Microsoft Certified: Azure Virtual Desktop Specialty \u2013 AZ140<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716085\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.122+08:00\",\"created_at\":\"2026-03-27T08:58:37.064+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367189\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-Local-Customer-Engineer_R1716085\/apply\",\"job_requisition_id\":\"R1716085\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716085\",\"wid\":\"8df85f95811d101ec5391ec12e840000\",\"descriptor\":\"Azure Local Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1228\",\"campaign_id\":\"16176\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716186\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Customer Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Azure IaaS Customer Engineer will advise on architecture, consulting, and support to help customers drive solutions and resolutions.<\/p><p><\/p><p><b>Technical skills required:<\/b><\/p><p><\/p><p>Broad knowledge of Azure infrastructure with deep understanding of the following:<\/p><ul><li><p>Azure virtual machines<\/p><\/li><li><p>Azure Arc<\/p><\/li><li><p>Azure Backup<\/p><\/li><li><p>Azure Site Recovery<\/p><\/li><li><p>Azure Networking<\/p><\/li><li><p>Azure Storage<\/p><\/li><li><p>Azure Monitor<\/p><\/li><li><p>Azure Insights<\/p><\/li><li><p>Azure Policy<\/p><\/li><li><p>Well architected framework (and implementation of concepts)<\/p><\/li><li><p>Cloud adoption framework (and implementation of concepts)<\/p><\/li><li><p>Well rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc)<\/p><\/li><\/ul><p><\/p><p><b>Nice to have:<\/b><\/p><ul><li><p>Understanding of competitor clouds and how they compare to Azure<\/p><\/li><li><p>Technical experience with hybrid infrastructures, architecture designs, and technology management.<\/p><\/li><li><p>8&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and\/or government customer base, and advanced troubleshooting<\/p><\/li><li><p>Understanding of Microsoft\u2019s Modern IT Architecture and Strategy<\/p><\/li><li><p>Proven track record in successfully planning, deploying, operating, and optimizing\u00a0 cloud environments<\/p><\/li><li><p>Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)<\/p><\/li><li><p>Candidates must be able to work independently.<\/p><\/li><li><p>Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read\/interpret the needs\/wants of customer executives and leaders.<\/p><\/li><li><p>Advanced Microsoft certifications are preferred.<\/p><\/li><li><p>BA\/BS (or higher) in Information Technology or equivalent experience<\/p><\/li><li><p>Expert level of Microsoft enterprise software product offerings<\/p><\/li><li><p>Excellent demonstrated customer service skills<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1716186\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.024+08:00\",\"created_at\":\"2026-03-27T08:58:36.767+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1716186\/apply\",\"job_requisition_id\":\"R1716186\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716186\",\"wid\":\"75d6cbbe39ac101ec54cbd11ce210000\",\"descriptor\":\"Azure IaaS Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1229\",\"campaign_id\":\"16126\",\"campaign_title\":\"Specialist, Sales Development R1715111\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"PHL Quezon City - Tera Tower 15th Floor\",\"address\":\"PHL Quezon City - Tera Tower 15th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1715111\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"2262\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-17T20:10:44.403+08:00\",\"created_at\":\"2026-03-27T08:57:53.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjEyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-15th-Floor\/Specialist--Customer-Acquisition_R1715111\/apply\",\"head_count\":\"13\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-05\",\"wid\":\"740544c0a47f01c4a409c38f1f115d66\",\"descriptor\":\"PHL Quezon City - Tera Tower 15th Floor\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101928952\",\"wid\":\"2ffb5dc89bc30107af91dfcb57090000\",\"descriptor\":\"Mikee Gabrielle Martinez (101928952)\"},{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368682\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-15th-Floor\/Specialist--Customer-Acquisition_R1715111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-15th-Floor\/Specialist--Customer-Acquisition_R1715111\/apply\",\"job_requisition_id\":\"R1715111\"}],\"organizations\":[{\"wid\":\"20326e1ba8a91017207ab4444efc0000\",\"descriptor\":\"26406 - APPFOLIO - 980009916\",\"reference_id\":\"980009916\",\"custom_reference_id\":\"980009916\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5fcbdb6d69ac101778698eb461f30000\",\"descriptor\":\"W1018L Appfolio B2B Customer Success\",\"reference_id\":\"W1018L\",\"custom_reference_id\":\"W1018L\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeffrey.rosales@concentrix.com\"},\"first_name\":\"Jeffrey Rosales (016274)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715111\",\"wid\":\"6050ec8cad54101f673b01fcd4ad0000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1230\",\"campaign_id\":\"16093\",\"campaign_title\":\"Quality Assurance Engineer II (TCF) R1714192\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Assurance Engineer\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership\u2014owning test strategy for assigned projects, partnering closely with Engineering and Delivery teams, and driving continuous improvement to deliver high-quality solutions across Zendesk and other business-critical platforms.\",\"long_description\":\"<p>Key Responsibilities<br \/>Quality Ownership &amp; Strategy<br \/>\u2022<br \/>Own end-to-end quality for assigned projects across Zendesk and other platforms.<br \/>\u2022<br \/>Define and execute QA strategies aligned with business and technical requirements.<br \/>\u2022<br \/>Contribute to quality standards, best practices, and release readiness criteria across multiple platforms.<br \/>Test Planning &amp; Design<br \/>\u2022<br \/>Create test plans covering functional, regression, integration, performance, and UAT testing.<br \/>\u2022<br \/>Design and maintain test scenarios, test cases, and test data for platform-specific features, including Zendesk workflows, automations, triggers, views, SLAs, integrations, and comparable functionality in other platforms.<br \/>\u2022<br \/>Assess testing scope, risks, and priorities for complex multi-platform implementations and provide effort estimates.<br \/>Test Execution &amp; Defect Management<br \/>\u2022<br \/>Execute and oversee testing activities, focusing on complex or high-risk functionality across platforms.<br \/>\u2022<br \/>Identify, document, and track defects, ensuring timely resolution and clear communication.<br \/>\u2022<br \/>Perform root cause analysis and collaborate with developers to validate fixes and prevent regressions.<br \/>Tooling &amp; (Preferred) Test Automation<br \/>\u2022<br \/>Maintain strong testing practices and recommend tools and processes that improve coverage and efficiency.<br \/>\u2022<br \/>Preferred: Design, develop, and maintain automated tests for UI, API, and integration testing across Zendesk and other platforms.<br \/>\u2022<br \/>Preferred: Contribute to automation strategy, improve automation coverage, and support integration with CI\/CD pipelines.<br \/>\u2022<br \/>Evaluate and recommend testing tools and frameworks suitable for platforms.<br \/>Process Improvement &amp; Best Practices<br \/>\u2022<br \/>Identify opportunities to improve testing efficiency, effectiveness, and consistency across platforms.<br \/>\u2022<br \/>Maintain QA documentation, including test strategies, checklists, test matrices, and platform-specific testing guidelines.<br \/>\u2022<br \/>Stay current with platform updates, releases, and QA best practices; act as a quality advocate within delivery teams.<br \/>Collaboration &amp; Mentorship<br \/>\u2022<br \/>Collaborate with Project Managers, Functional Consultants, Developers, Business Analysts, and UI\/ UX across multiple initiatives.<br \/>\u2022<br \/>Provide guidance and informal mentorship to junior QA engineers.<br \/>Stakeholder Communication &amp; Reporting<br \/>\u2022<br \/>Communicate testing progress, risks, and quality metrics to stakeholders.<br \/>\u2022<br \/>Prepare test reports and contribute to release readiness and go\/no-go decisions.<br \/>Key Performance:<br \/>1. Testing Experience: Knowledge of functional, regression, integration, and UAT testing. 2. Automation Skills: Experience with test automation tools (e.g., Selenium, JUnit). 3. Ownership: Ability to lead QA efforts and manage defects. 4. Teamwork &amp; Mentorship: Works well with teams and helps guide junior QA engineers. 5. Clear Communication: Can report testing progress and issues to stakeholders.<\/p>\",\"ats_external_id\":\"R1714192\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:16:37.067+08:00\",\"created_at\":\"2026-03-27T08:57:41.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 7th floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Quality Engineering\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0446\",\"descriptor\":\"Quality Assurance Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1714192\/apply\",\"job_requisition_id\":\"R1714192\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f1ebc11259b3101b0117ba6684e70000\",\"descriptor\":\"W0ZWTF BlinkCX\",\"reference_id\":\"W0ZWTF\",\"custom_reference_id\":\"W0ZWTF\",\"company_reference_id\":null},{\"wid\":\"4eedbb4d1fc3101a86307bbbf2940000\",\"descriptor\":\"24110 - CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1714192\",\"wid\":\"5ce0d1f86d6d101dc28941ffdfd30000\",\"descriptor\":\"Quality Assurance Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1231\",\"campaign_id\":\"16028\",\"campaign_title\":\"Sr. Copywriter (TCF) R1716820\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716820\",\"location\":\"Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-16T18:08:03.310+08:00\",\"created_at\":\"2026-03-27T08:57:10.717+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716820\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-WAH-LAGUN-00\",\"wid\":\"6a8b7a2f3209018a9c7cffb7760738e9\",\"descriptor\":\"PHL Laguna Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"first_name\":\"Cabigon, Julia Franchesca\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102896917\",\"wid\":\"3c2a7f0d649f10199317da54e3eb0000\",\"descriptor\":\"Julia Franchesca Cabigon (102896917)\"},{\"id\":\"102153781\",\"wid\":\"05f72d845a261006315ccd2855900000\",\"descriptor\":\"Renalyn Magat-Portillo (102153781)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0688\",\"descriptor\":\"Sr. Copywriter (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366515\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716820\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716820\/apply\",\"job_requisition_id\":\"R1716820\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716820\",\"wid\":\"e47cf9af7937101f0637d2438cbf0000\",\"descriptor\":\"Instructional Designer\/Copywriter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1232\",\"campaign_id\":\"16019\",\"campaign_title\":\"Team Leader, Operations R1716405\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1716405\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-13T14:09:36.592+08:00\",\"created_at\":\"2026-03-27T08:57:07.281+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjAxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Team-Leader--Operations_R1716405\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368328\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Team-Leader--Operations_R1716405\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Team-Leader--Operations_R1716405\/apply\",\"job_requisition_id\":\"R1716405\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"8a0f47945e4a10156e3be6206c7e0000\",\"descriptor\":\"W0ZYLG Outbound Voice - CS\",\"reference_id\":\"W0ZYLG\",\"custom_reference_id\":\"W0ZYLG\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"10b4b6b14cee101542d2005f9e740000\",\"descriptor\":\"25109 - TANDEM - 980007484\",\"reference_id\":\"980007484\",\"custom_reference_id\":\"980007484\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"juvany.sumayo@concentrix.com\"},\"first_name\":\"Vany Sumayo (416001)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716405\",\"wid\":\"3c51b92445ea1007de1c8e2cf0fe0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1233\",\"campaign_id\":\"15980\",\"campaign_title\":\"Supervisor, Quality R1709240\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Quality\",\"street\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Supervisor, Quality is responsible for  supporting Transactional Monitoring for a single\/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and development of the employees on their team, the attainment and accuracy of evaluations across assigned portfolio, and delivering quality related analysis and insights of overall program performance.\",\"long_description\":\"<ul><li>Supervise work group, including work assignment and attendance monitoring; provide input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements; manage resources across the assigned portfolio of single client or site (personnel schedules, varying account needs)<\/li><li>Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/li><li>Conduct analysis on quality performance across single site or client and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans<\/li><li>Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/li><li>Lead quality task forces \/ action plans with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) for respective single site or client<\/li><li>Ensure consistent application of the quality process\/system across assigned site or client including but not limited to calibration sessions, review the reviewer, insights and reporting; administration of applicable certification and training processes up to and including internal and client requirements<\/li><\/ul>\",\"ats_external_id\":\"R1709240\",\"location\":\"Bonifacio Global City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-11T00:08:12.495+08:00\",\"created_at\":\"2026-03-27T08:56:50.104+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Quality_R1709240-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-01\",\"wid\":\"7ebb4bc993771000ed1396eb45330000\",\"descriptor\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1633\",\"descriptor\":\"Supervisor, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368247\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Quality_R1709240-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Quality_R1709240-1\/apply\",\"job_requisition_id\":\"R1709240\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"b622ee3cd070011b267b8e9ecd5b0000\",\"descriptor\":\"W0ZHND Meta GOP LCO RRO COPS_MOD_SOCM_T1\",\"reference_id\":\"W0ZHND\",\"custom_reference_id\":\"W0ZHND\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04ea991844c70117e6102fcdba0ee507\",\"descriptor\":\"6578 - Facebook - 980000521\",\"reference_id\":\"980000521\",\"custom_reference_id\":\"980000521\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"japet.ayroso@concentrix.com\"},\"first_name\":\"Japet Ayroso (100475036)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1709240\",\"wid\":\"bd954aa805a3101ace29c790c2980000\",\"descriptor\":\"Supervisor, Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2-4 Years of Experience preferred.<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, periodization, and meeting timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1234\",\"campaign_id\":\"15978\",\"campaign_title\":\"Supervisor, Training R1711874\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Training\",\"street\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.\",\"long_description\":\"<ul><li>Develop a department of well-trained, competent professionals who continuously improve the<\/li><li>organization and themselves<\/li><li>Conduct Train-the-Trainer sessions<\/li><li>Conduct quarterly one-on-ones with Trainers<\/li><li>Coordinate with the Quality Supervisor and Operations on consistency issues<\/li><li>Create and maintain consultant training schedule<\/li><li>Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants<\/li><li>Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/li><\/ul>\",\"ats_external_id\":\"R1711874\",\"location\":\"Bonifacio Global City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-11T00:08:12.423+08:00\",\"created_at\":\"2026-03-27T08:56:49.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Training_R1711874-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-01\",\"wid\":\"7ebb4bc993771000ed1396eb45330000\",\"descriptor\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1669\",\"descriptor\":\"Supervisor, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368161\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Training_R1711874-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Supervisor--Training_R1711874-1\/apply\",\"job_requisition_id\":\"R1711874\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"0eff30acdea60116f4971841e2440000\",\"descriptor\":\"W0ZHDX Meta SISO SS TASS_MOD_EMAIL_T2\",\"reference_id\":\"W0ZHDX\",\"custom_reference_id\":\"W0ZHDX\",\"company_reference_id\":null},{\"wid\":\"5a17e823abf501f53e03a9b21e20137a\",\"descriptor\":\"6466 - Facebook - 980000317\",\"reference_id\":\"980000317\",\"custom_reference_id\":\"980000317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jesterdale.bernardo@concentrix.com\"},\"first_name\":\"Jester Dale Bernardo (100494383)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711874\",\"wid\":\"7c24bb32d488101ad8d2cfd01e4a0000\",\"descriptor\":\"Supervisor, Training\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred.<\/p><p>Strong communication skills, both written and verbal.<\/p><p>Proficient in Microsoft Office.<\/p><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables.<\/p><p>Ability to mentor, coach and provide direction to a team of employees.<\/p><p>Self-starter, sense of urgency, and works well under pressure.<\/p><p>Ability to foster a sense of professionalism and relationship building for self and team.<\/p><p>Strong attention to detail.<\/p><p>Ability to work a flexible schedule.<\/p><p>Occasional travel.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1235\",\"campaign_id\":\"15963\",\"campaign_title\":\"Team Leader, Operations R1712681\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations (Aspiring to Be - 100% required for current employees)\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712681\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"2600\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-04-18T02:05:14.566+08:00\",\"created_at\":\"2026-03-27T08:56:42.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Team-Leader--Operations--Aspiring-to-Be---100--required-for-current-employees-_R1712681-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlos.gochez@concentrix.com\"},\"first_name\":\"Gochez Ramos, Carlos Daniel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"},{\"id\":\"103268755\",\"wid\":\"22fffe5416281003979cca8c27c00000\",\"descriptor\":\"Denisse Venegas Torres (103268755)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369138\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Team-Leader--Operations--Aspiring-to-Be---100--required-for-current-employees-_R1712681-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Team-Leader--Operations--Aspiring-to-Be---100--required-for-current-employees-_R1712681-1\/apply\",\"job_requisition_id\":\"R1712681\"}],\"organizations\":[{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101fccff813ba8e50000\",\"descriptor\":\"16119 - Pinduoduo - WHDYN86\",\"reference_id\":\"WHDYN86\",\"custom_reference_id\":\"WHDYN86\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"},{\"wid\":\"8d44c3456ccc1029e484eb5c6f170000\",\"descriptor\":\"W0ZXCH Temu_PE US_Tickets\",\"reference_id\":\"W0ZXCH\",\"custom_reference_id\":\"W0ZXCH\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"iliene.sierra@concentrix.com\"},\"first_name\":\"Iliene Sierra Rojas (102593710)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712681\",\"wid\":\"1c2d361fdab1101ca35e330fdf3a0000\",\"descriptor\":\"Team Leader, Operations (Aspiring to Be - 100% required for current employees)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1236\",\"campaign_id\":\"15950\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717134\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>The <b>Azure Monitor Customer Engineer<\/b> will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><ul><li>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/li><li>Ability to present to multiple levels of customer leadership.<\/li><li>Ability to act as a consultant and architect for multiple customers.<\/li><li>Broad knowledge across multiple monitoring scenarios:<\/li><li>Windows and Linux Operating Systems<\/li><\/ul><ul><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><ul><li>Deep level knowledge in at least 3 of the above categories<\/li><li>Advanced level of English and good level of Dutch<\/li><\/ul><p><\/p><p><b>Technical Skills Requirements:\u00a0 <\/b><\/p><p><b>Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/b><\/p><p><b>Strong knowledge of:<\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use:<\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build:<\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717134\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T22:07:57.076+08:00\",\"created_at\":\"2026-03-27T08:56:36.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366432\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717134-2\/apply\",\"job_requisition_id\":\"R1717134\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717134\",\"wid\":\"8df85f95811d101f228bb6c3b9ea0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1237\",\"campaign_id\":\"15949\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717128\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>\u00a0<\/b><\/p><p><b>Job Description:<\/b>\u00a0<\/p><p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/p><p>Ability to present to multiple levels of customer leadership.<\/p><p>Ability to act as a consultant and architect for multiple customers.<\/p><p>Broad knowledge across multiple monitoring scenarios:<\/p><ul><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p>Advanced level of Dutch and English<\/p><p><\/p><p><\/p><p><b>\u00a0<\/b><\/p><p><b>Technical Skills Requirements:\u00a0 Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)<\/b><\/p><p><b>Strong knowledge of:<\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use:<\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build:<\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717128\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-30T20:06:24.694+08:00\",\"created_at\":\"2026-03-27T08:56:35.964+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTk0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366538\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor_R1717128-1\/apply\",\"job_requisition_id\":\"R1717128\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717128\",\"wid\":\"6050ec8cad54101f22da62a1cd3c0000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1238\",\"campaign_id\":\"15936\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712107\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Windows365\/EndPoint\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Windows365\/EndPoint<\/b><\/p><p><span>\u00a0<\/span><\/p><p>We are looking for a <b>Cloud Solution Architect \u2013 Windows365\/EndPoint. <\/b>This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s endpoint solutions, Windows 365, Azure Virtual Desktop (AVD), Intune, MCEM.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/p><\/li><li><p>Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal.\u00a0<\/p><\/li><li><p>Explore growth opportunities:\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.\u00a0<\/p><\/li><li><p>Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.\u00a0<\/p><\/li><li><p>Embrace a growth mindset:\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.<span>\u202f<\/span><\/p><\/li><li><p>Learn-it-all:\u00a0Demonstrate\u00a0a self-learner mindset through continuous, self-directed learning in areas such as\u00a0endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and\u00a0maintain\u00a0technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<span>\u202f<\/span>\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience.<\/p><\/li><li><p>10&#43; years experience working in a customer-facing role (e.g., internal and\/or external) relevant to this role.<\/p><\/li><li><p>Technical\u00a0certifications\u00a0in\u00a0relevant technologies or disciplines\u00a0(e.g.,\u00a0Azure\u00a0Architecture and Administration,\u00a0Microsoft 365\u00a0Endpoint\u00a0Administration,\u00a0Virtualization Technologies, etc.)\u00a0<\/p><\/li><li><p>Deep technical expertise in Windows 365, Azure Virtual Desktop, Microsoft Intune, MECM, and Migration from MECM to Intune running at Enterprise-scale.\u00a0<\/p><\/li><li><p>Solid hands-on experience leading technical projects relevant to this role.\u00a0<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712107\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"9.24\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-17T22:09:56.484+08:00\",\"created_at\":\"2026-03-27T08:56:27.507+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1712107-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369112\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1712107-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1712107-1\/apply\",\"job_requisition_id\":\"R1712107\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712107\",\"wid\":\"e47cf9af7937101eb5831d4271b20000\",\"descriptor\":\"Cloud Solution Architect \u2013 Windows365\/EndPoint\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1239\",\"campaign_id\":\"15927\",\"campaign_title\":\"Team Leader, Operations R1711727\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Lead, Operations (Premier)\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1711727\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:15:51.955+08:00\",\"created_at\":\"2026-03-27T08:56:21.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y0\",\"wid\":\"4b7f2f2c7f9a103c1588d7d4881a0ca9\",\"descriptor\":\"MYS Kuala Lumpur Nu Tower 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"febrina.febrina@concentrix.com\"},\"first_name\":\"., Febrina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103126641\",\"wid\":\"0911a45276cb1012c74ffb92434e0000\",\"descriptor\":\"Febby . (103126641)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367202\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Team-Lead--Operations--Premier-_R1711727\/apply\",\"job_requisition_id\":\"R1711727\"}],\"organizations\":[{\"wid\":\"1a1ff383b1071011cc3da3a5779f0000\",\"descriptor\":\"10531 - Hsbc - 980001793\",\"reference_id\":\"980001793\",\"custom_reference_id\":\"980001793\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8ab2499f7c0a1011cc63f9b9f4c20000\",\"descriptor\":\"W0ZJQH Hsbc Customer Care Service\",\"reference_id\":\"W0ZJQH\",\"custom_reference_id\":\"W0ZJQH\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chrizel.modinaarsolacia@concentrix.com\"},\"first_name\":\"Zy Arsolacia (102173757)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711727\",\"wid\":\"65bce31c82a9100556bd602918400000\",\"descriptor\":\"Team Lead, Operations (Premier)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1240\",\"campaign_id\":\"15924\",\"campaign_title\":\"Associate, Customer Acquisition R1714625\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714625\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:15:48.793+08:00\",\"created_at\":\"2026-03-27T08:56:19.980+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714625\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kalaivani.pnathan@concentrix.com\"},\"first_name\":\"P Nathan, Kalaivani\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714625\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714625\/apply\",\"job_requisition_id\":\"R1714625\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohmmadubaid.chesti@concentrix.com\"},\"first_name\":\"Ubaid Chesti (102388572)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714625\",\"wid\":\"f1e248cab2c6101f0008b730ea290000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1241\",\"campaign_id\":\"15917\",\"campaign_title\":\"Specialist, Sales Support R1714551\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.\",\"long_description\":\"<ul><li>Prepare detailed quotes for contract renewal and RFP\/RFI responses daily to ensure timely and accurate pricing for client proposals<\/li><li>Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access<\/li><li>Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability<\/li><li>Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions<\/li><li>Handle external and internal queries professionally and promptly to promote a client-oriented service approach<\/li><li>Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation<\/li><li>Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy<\/li><li>Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes<\/li><\/ul>\",\"ats_external_id\":\"R1714551\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:15:46.837+08:00\",\"created_at\":\"2026-03-27T08:56:18.410+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1714551\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kalaivani.pnathan@concentrix.com\"},\"first_name\":\"P Nathan, Kalaivani\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1714551\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales-Support_R1714551\/apply\",\"job_requisition_id\":\"R1714551\"}],\"organizations\":[{\"wid\":\"b81ff328eae2101ee6af100f769f0000\",\"descriptor\":\"14085 - Netapp - WHSBTAPAC79\",\"reference_id\":\"WHSBTAPAC79\",\"custom_reference_id\":\"WHSBTAPAC79\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"737a25f4db51101ef41130f617b10000\",\"descriptor\":\"W0ZQ4R P_Netapp Malaysia Psc\",\"reference_id\":\"W0ZQ4R\",\"custom_reference_id\":\"W0ZQ4R\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"premnath.sangaran@concentrix.com\"},\"first_name\":\"Premnath Sangaran (102382428)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714551\",\"wid\":\"1722b2173b90101cdbecbd4c67e50000\",\"descriptor\":\"Specialist, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2-3 Years of Experience preferred.<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1242\",\"campaign_id\":\"15883\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716978\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Azure Monitor & Observability\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect (CSA) \u2013 Azure Monitor &amp; Observability<\/b><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Azure Monitor and the Azure observability stack, supporting enterprise customers through design, deployment, troubleshooting, and optimization of monitoring, logging, and alerting solutions across cloud and hybrid environments.<br \/><br \/>You will help customers gain operational visibility, improve reliability, and accelerate incident response by implementing scalable observability architectures aligned with Microsoft best practices.<\/p><p><b>Key Responsibilities \u2013 Azure Monitor &amp; Observability<\/b><\/p><p>\u2022 Act as a technical authority for Azure Monitor, Log Analytics, and Azure Alerts<br \/>\u2022 Design and implement end-to-end monitoring strategies for Azure and hybrid workloads<br \/>\u2022 Configure metrics, logs, dashboards, and alerts aligned to SRE and operational models<br \/>\u2022 Support customers in improving availability, performance, and cost visibility<\/p><p><b>Key Responsibilities \u2013 Troubleshooting &amp; Operations<\/b><\/p><p>\u2022 Diagnose complex issues using logs, metrics, and distributed traces<br \/>\u2022 Analyze platform and application telemetry to identify root causes<br \/>\u2022 Support incident response and post-incident reviews<br \/>\u2022 Advise on alert tuning, noise reduction, and operational maturity<\/p><p><b>Key Responsibilities \u2013 Integration &amp; Architecture<\/b><\/p><p>\u2022 Integrate Azure Monitor with Application Insights, VM Insights, Container Insights, and Network Insights<br \/>\u2022 Support monitoring for IaaS, PaaS, Kubernetes, and hybrid workloads<br \/>\u2022 Guide customers on governance, RBAC, data retention, and cost optimization<br \/>\u2022 Collaborate with security and infrastructure teams on shared telemetry and visibility<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Azure Monitor and Log Analytics<br \/>\u2022 Experience with Kusto Query Language (KQL)<br \/>\u2022 Knowledge of Application Insights and workload-level telemetry<br \/>\u2022 Solid understanding of Azure IaaS, PaaS, and networking fundamentals<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience with SRE or operational excellence practices<br \/>\u2022 Familiarity with Kubernetes monitoring and container observability<br \/>\u2022 Strong problem-solving and communication skills<\/p>\",\"ats_external_id\":\"R1716978\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:53:08.240+08:00\",\"created_at\":\"2026-03-27T08:56:02.895+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTg4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1716978\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366708\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1716978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1716978\/apply\",\"job_requisition_id\":\"R1716978\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716978\",\"wid\":\"2880ae41a0f6101f2622ad67db570000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Azure Monitor & Observability\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1243\",\"campaign_id\":\"15772\",\"campaign_title\":\"Sr. Specialist, Fraud Investigation (TCF) R1711666\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist - Fraud Investigation\",\"street\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"address\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"Concentrix Corporation is seeking a highly skilled Security Investigator to join our team, focusing on the identification, analysis, and response to security threats on behalf of a well-known travel client. This role requires a deep understanding of security principles and advanced investigation and response capabilities. You will provide a corporate response to independently provide analysis, conduct log reviews and lead complex and sensitive internal investigations that may include fraud, insider threat, data and IT security incidents. This role will offer the opportunity to work with key stakeholders and senior management as well as liaising with Law Enforcement.\",\"long_description\":\"<p><b><u>Role Description:<\/u><\/b><\/p><p>Concentrix Corporation is seeking a highly skilled Security Investigator to join our team, focusing on the identification, analysis, and response to security threats on behalf of a well-known <b><u>travel client<\/u><\/b>. This role requires a deep understanding of security principles and advanced investigation and response capabilities. You will provide a corporate response to independently provide analysis, conduct log reviews and lead complex and sensitive internal investigations that may include fraud, insider threat, data and IT security incidents. This role will offer the opportunity to work with key stakeholders and senior management as well as liaising with Law Enforcement.<\/p><p>This position will initially be on a <b><u>90\/180 day fixed term<\/u><\/b> contract with the possibility of an extension.<\/p><p><b><u>Responsibilities:<\/u><\/b><\/p><p><b>Every day as an IR&amp;C Investigations team member is unique and depending on the day you will\u2026<\/b><\/p><ul><li>Lead efforts in alert triage and threat response by developing strategies to recognize attack patterns and effectively filter false positives\/negatives.<\/li><li>Conduct investigations end to end including analysis of allegations, log reviews, designing investigation and interviews plans, collect documentary evidence, conduct investigation interviews, and hold meetings with senior management.<\/li><li>Manage and prioritize a caseload of multiple investigations and prepare and maintain appropriate case files\/documentation for each, including timely maintenance and updating of appropriate case management systems in-line with internal protocols.<\/li><li>Conduct open-source intelligence (OSINT) research to support investigations.<\/li><li>Effectively and sensitively interact and communicate with individuals involved in the case, managing the expectations of the client, business leaders, executives and affected employees.<\/li><li>Author detailed professional investigation reports that contain objective and sound findings and provide advice regarding corrective action as well as preventive action to improve internal controls.<\/li><li>Collaborate with other IR&amp;C team members to conduct investigations. Work with other investigative partners on security and investigative enhancements and process improvement initiatives.<\/li><li>Maintain strict discretion and confidentiality regarding assignments and investigations.<\/li><li>Partner with other business units to develop and deliver employee training to maintain fraud and security awareness and minimize incidents.<\/li><li>Be flexible with work hours, as you may be required to respond to critical investigative matters that may fall outside of your pre-scheduled working hours.<\/li><li>Be open to travel as it may be required.<\/li><li><b>Complete all assigned, mandatory training within the timeframe provided<\/b><\/li><li><b>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/b><\/li><\/ul><p><\/p><p><\/p><p><b><u><span>Accountability:<\/span><\/u><\/b><\/p><ul><li><b>Security Understanding and Foundations:<\/b><ul><li>Apply core security concepts, focusing on the CIA Triad \u2013 Confidentiality, Integrity, and Availability.<\/li><li>Utilize key principles and models such as Authentication, Authorization, Zero Trust, and Defence in Depth.<\/li><li>Analyze risk and threat concepts including Vulnerabilities, Threats, Exploits, and Risks.<\/li><\/ul><\/li><li><b>Networking Proficiency:<\/b><ul><li>Master networking fundamentals, particularly TCP\/IP.<\/li><li>Implement and manage security protocols including SSL\/TLS, HTTPS, DNS, SSH, and Ipsec.<\/li><li>Leverage resources such as Cisco\u2019s Introduction to Networking for continued learning.<\/li><\/ul><\/li><li><b>Operating Systems Expertise:<\/b><ul><li>Ensure a broad and deep understanding of various operating systems such as ChromeOS, Windows, MacOS, and Linux within the team.<\/li><\/ul><\/li><\/ul><p><\/p><p><b><u><span>Desired Skills:<\/span><\/u><\/b><\/p><ul><li>Investigative experience as a corporate investigator or Law Enforcement professional with a minimum of 7 years or more of experience in investigative practices, including: conducting interviews; locating, reviewing, and analyzing data; preserving evidence; and producing cohesive and thorough written investigation reports.<\/li><li>Experience interfacing with local, state, federal or international law enforcement agencies.<\/li><li>Experience with producing basic statistics and case analysis data in a standard case management system.<\/li><li>Experience in fundamental business skills; proficiency in standard office software programs, such as word processing, spreadsheets, presentation software, and collaboration tools (Teams, Outlook, Zoom, etc.)<\/li><li>Proven experience in security analysis and incident response.<\/li><li>Experience in multidisciplinary threat assessment methodology.<\/li><li>In-depth knowledge of security frameworks and protocols.<\/li><li>Strong analytical and problem-solving skills.<\/li><li>Cyber security awareness and experience in conducting computer-related investigations.<\/li><li>Certifications in Comp TIA, GIAC, CISM, CISSP, PCI, CPP, CTM, CFE and\/or CFI.<\/li><\/ul>\",\"ats_external_id\":\"R1711666\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"2313652\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-15T22:05:46.542+08:00\",\"created_at\":\"2026-03-27T08:55:13.666+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Sr-Specialist---Fraud-Investigation_R1711666\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Insider Risk & Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-B14CO-01\",\"wid\":\"740544c0a47f012980420d901f112067\",\"descriptor\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"arbaz.hussain@concentrix.com\"},\"first_name\":\"Hussain, Arbaz\"},\"categories\":[{\"descriptor\":\"CF Insider Risk & Compliance\"}],\"recruiters\":[{\"id\":\"101549561\",\"wid\":\"e766a30b39e801e62cdb9352102828e6\",\"descriptor\":\"Arbaz Hussain (101549561)\"},{\"id\":\"103308586\",\"wid\":\"69b72355c7c5100fb960fd0dff3c0000\",\"descriptor\":\"Tripti Madaan (103308586)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0999\",\"descriptor\":\"Sr. Specialist, Fraud Investigation (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Sr-Specialist---Fraud-Investigation_R1711666\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Sr-Specialist---Fraud-Investigation_R1711666\/apply\",\"job_requisition_id\":\"R1711666\"}],\"organizations\":[{\"wid\":\"0641ffbbf57e101ef1b2dc9dad3b0000\",\"descriptor\":\"16757 - Airbnb - WHFR1555\",\"reference_id\":\"WHFR1555\",\"custom_reference_id\":\"WHFR1555\",\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101fc6c145a16ce70000\",\"descriptor\":\"W0ZPVI P_Air Bnb_2021\",\"reference_id\":\"W0ZPVI\",\"custom_reference_id\":\"W0ZPVI\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"34a27d1141f30141cee41671a007097a\",\"descriptor\":\"COGS (CORP) SECURITY-DIRECT\",\"reference_id\":\"CORPSECURTY-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"638cdd6b9a9310403419fe385e4f0000\",\"descriptor\":\"Airbnb-Ops Support\",\"reference_id\":\"Airbnb-Ops Support_20251212_IND\",\"custom_reference_id\":\"Airbnb-Ops Support_20251212_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jimmy.stewart@concentrix.com\"},\"first_name\":\"James Stewart (904019)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1711666\",\"wid\":\"b8ce1a2f52f1101c95d64b1f650b0000\",\"descriptor\":\"Sr. Specialist - Fraud Investigation\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1244\",\"campaign_id\":\"15643\",\"campaign_title\":\"Specialist, Sales Development R1705537\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B French Business Development Representative\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1705537\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"27416\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-04-10T20:06:27.220+08:00\",\"created_at\":\"2026-03-27T08:54:16.422+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-French-Business-Development-Representative_R1705537\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368170\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-French-Business-Development-Representative_R1705537\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-French-Business-Development-Representative_R1705537\/apply\",\"job_requisition_id\":\"R1705537\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"adc359449a34100529a465c5f0640000\",\"descriptor\":\"W0ZY25 Powerfleet Inside Sales Servic\",\"reference_id\":\"W0ZY25\",\"custom_reference_id\":\"W0ZY25\",\"company_reference_id\":null},{\"wid\":\"279f2afc61bd100501512db3b4370000\",\"descriptor\":\"24818 - Power Fleet - 980007107\",\"reference_id\":\"980007107\",\"custom_reference_id\":\"980007107\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"momen.abdelmegied@concentrix.com\"},\"first_name\":\"Mo'men Amin (101093420)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705537\",\"wid\":\"0788e7da697910166900ee0f68fe0000\",\"descriptor\":\"B2B French Business Development Representative\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1245\",\"campaign_id\":\"15582\",\"campaign_title\":\"Sr. Representative, Operations Support R1712740\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista de Servicios Contables - Unilingue\",\"street\":\"COL Bogota - Calle 63 #24 - 80\",\"address\":\"COL Bogota - Calle 63 #24 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"111221\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Analista de servisios contables apoyar\u00e1 procesos clave en tesorer\u00eda, planeaci\u00f3n financiera, contabilidad y auditor\u00eda, participando en la elaboraci\u00f3n de estados financieros, conciliaciones bancarias y asegurando el cumplimiento de procesos contables.\",\"long_description\":\"<p><b>Responsabilidades<\/b><\/p><p><\/p><ul><li><p>Revisi\u00f3n\u00a0y\u00a0descargue\u00a0de\u00a0registros\u00a0contables.<\/p><\/li><li><p>Documentaci\u00f3n\u00a0y\u00a0seguimiento\u00a0de\u00a0controles\u00a0internos.<\/p><\/li><li><p>Revisi\u00f3n\u00a0de\u00a0evidencias\u00a0m\u00ednimas\u00a0en\u00a0registros\u00a0contables.<\/p><\/li><li><p>Ejecuci\u00f3n\u00a0de\u00a0conciliaciones\u00a0bancarias.<\/p><\/li><li><p>Elaboraci\u00f3n\u00a0y\u00a0an\u00e1lisis\u00a0de\u00a0estados\u00a0financieros.<\/p><\/li><li><p>Preparaci\u00f3n\u00a0de\u00a0informes\u00a0y\u00a0seguimiento\u00a0de\u00a0calendarios\u00a0de\u00a0cierre.<\/p><\/li><li><p>Asegurar\u00a0integridad\u00a0y\u00a0orientaci\u00f3n\u00a0al\u00a0detalle\u00a0en\u00a0cada\u00a0proceso.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><p><\/p><ul><li><p>Profesional\u00a0o\u00a0pr\u00f3ximo\u00a0a\u00a0graduarse\u00a0en\u00a0Contadur\u00eda\u00a0P\u00fablica,\u00a0Administraci\u00f3n\u00a0de\u00a0Empresas\u00a0o\u00a0carreras\u00a0afines.<\/p><\/li><li><p>Experiencia\u00a0m\u00ednima\u00a0de\u00a02\u00a0a\u00f1os\u00a0en\u00a0\u00e1reas\u00a0contables,\u00a0con\u00a0\u00e9nfasis\u00a0en\u00a0conciliaciones\u00a0bancarias\u00a0y\u00a0estados\u00a0financieros.<\/p><\/li><li><p>Conocimientos\u00a0en\u00a0modulos\u00a0contables\u00a0y\u00a0financieros\u00a0de\u00a0SAP<\/p><\/li><li><p>Prefiblemente\u00a0conocimiento\u00a0en\u00a0ley\u00a0SOX<\/p><\/li><li><p>Manejo\u00a0de\u00a0Excel<\/p><\/li><li><p>Buena\u00a0actitud,\u00a0trabajo\u00a0en\u00a0equipo.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712740\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"2500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-10T00:14:10.648+08:00\",\"created_at\":\"2026-03-27T08:53:47.986+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"organization_reference_id\":\"WCO05\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"111221\u00a0\",\"primary_location\":{\"id\":\"CO-BOG-CANAP-01\",\"wid\":\"d400e09d53be101d47a3562d24f70000\",\"descriptor\":\"COL Bogota - Calle 63 #24 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0740\",\"descriptor\":\"Sr. Representative, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368016\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Calle-63-24---80\/Analista-de-Servicios-Contables---Unilingue_R1712740\/apply\",\"job_requisition_id\":\"R1712740\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7ea4d77830000\",\"descriptor\":\"Concentrix Servicios Colombia SAS\",\"reference_id\":\"WCO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO05\"},{\"wid\":\"598e7abcf5cd101ee6ed3ca3a98b0000\",\"descriptor\":\"18924 - Avianca Holding - WHONELINK008\",\"reference_id\":\"WHONELINK008\",\"custom_reference_id\":\"WHONELINK008\",\"company_reference_id\":null},{\"wid\":\"768ad69afb371012aad724eb31560000\",\"descriptor\":\"W0ZYHV Avianca BPO Financiero CO SP\",\"reference_id\":\"W0ZYHV\",\"custom_reference_id\":\"W0ZYHV\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dora.giraldo@concentrix.com\"},\"first_name\":\"Dora Giraldo Gallo (102600580)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712740\",\"wid\":\"6718611de01d101b6558ef4260420000\",\"descriptor\":\"Analista de Servicios Contables - Unilingue\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1246\",\"campaign_id\":\"15542\",\"campaign_title\":\"Team Leader, Operations R1707942\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations - Unilingual\",\"street\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\",\"address\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\",\"city\":\"Londrina\",\"state\":\"Paran\u00e1\",\"postal_code\":\"86071-020\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"O L\u00edder de Equipe, Opera\u00e7\u00f5es \u00e9 respons\u00e1vel pela supervis\u00e3o di\u00e1ria de um grupo de associados de call center. Esta posi\u00e7\u00e3o garante que as m\u00e9tricas de desempenho sejam alcan\u00e7adas ao fornecer treinamento, motiva\u00e7\u00e3o e responsabilidade adequados.\",\"long_description\":\"<p><i><b>Principais Responsabilidades:<\/b><\/i><\/p><ul><li><p>Respons\u00e1vel pela supervis\u00e3o di\u00e1ria dos agentes de servi\u00e7o;<\/p><\/li><li><p>Garantir que as metas e m\u00e9tricas de desempenho do servi\u00e7o sejam cumpridas;<\/p><\/li><li><p>An\u00e1lise de relat\u00f3rios de indicadores;<\/p><\/li><li><p>Desenvolver a\u00e7\u00f5es para melhoria de indicadores;<\/p><\/li><li><p>Condu\u00e7\u00e3o de reuni\u00f5es de equipe;<\/p><\/li><li><p>Promover os valores da Concentrix atrav\u00e9s de comportamentos e atitudes.<\/p><\/li><\/ul><p><\/p><p><i><b>Requisitos:<\/b><\/i><\/p><ul><li><p>Experi\u00eancia em lideran\u00e7a de equipes de call center, cobran\u00e7a, opera\u00e7\u00f5es financeiras\/banc\u00e1rias ou similares, com foco em organiza\u00e7\u00e3o, gest\u00e3o de time, comunica\u00e7\u00e3o eficaz, flexibilidade para ajustes, atua\u00e7\u00e3o sob press\u00e3o, gerenciamento de conflitos, acompanhamento de KPIs.<\/p><\/li><li><p>Excelente comunica\u00e7\u00e3o (oral e escrita)<\/p><\/li><li><p>Excel intermedi\u00e1rio (tabelas din\u00e2micas, f\u00f3rmulas, gr\u00e1ficos, etc).<\/p><\/li><li><p>Superior completo ou cursando ser\u00e1 um diferencial<\/p><\/li><\/ul><p><\/p><p><b>O que n\u00f3s oferecemos:\u00a0<\/b><\/p><ul><li><p>Oportunidade de carreira e desenvolvimento;\u00a0<\/p><\/li><li><p>Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<\/p><\/li><li><p>Vale transporte;\u00a0<\/p><\/li><li><p>Vale refei\u00e7\u00e3o;\u00a0<\/p><\/li><li><p>Seguro de Vida;\u00a0<\/p><\/li><li><p>Assist\u00eancia M\u00e9dica;\u00a0<\/p><\/li><li><p>Assist\u00eancia Odontol\u00f3gica;\u00a0<\/p><\/li><li><p>Aux\u00edlio creche;\u00a0<\/p><\/li><\/ul><p><\/p><p><i><b>Informa\u00e7\u00f5es Adicionais:<\/b><\/i><\/p><p>Vaga para o Site de Londrina em modelo 100% Presencial<\/p><p>Escala de trabalho: 6x1 com folgas alternadas aos finais de semana - Hor\u00e1rio de Trabalho das 12h00 \u00e0s 20h20<\/p>\",\"ats_external_id\":\"R1707942\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-03-28T06:04:00.536+08:00\",\"created_at\":\"2026-03-27T08:53:23.220+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Londrina\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"86071-020\",\"primary_location\":{\"id\":\"BR-LON-CAMBE-01\",\"wid\":\"bf982863280b1036fa7b148620e80000\",\"descriptor\":\"BRA Londrina - Avenida Luigi Amorese no 6.485 Gleba Cambe\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"luciane.miguel@concentrix.com\"},\"first_name\":\"Miguel, Luciane\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103157260\",\"wid\":\"9cf891b1f7651016e919c40093a20000\",\"descriptor\":\"Luciane Miguel (103157260)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366503\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Londrina---Avenida-Luigi-Amorese-no-6485-Gleba-Cambe\/Team-Leader--Operations---Unilingual_R1707942\/apply\",\"job_requisition_id\":\"R1707942\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"a26ec63c4bf1101ed9ce6c3bef740000\",\"descriptor\":\"24202 - Copa Energia - 980006020\",\"reference_id\":\"980006020\",\"custom_reference_id\":\"980006020\",\"company_reference_id\":null},{\"wid\":\"38104d0de253101f2681288a4acc0000\",\"descriptor\":\"W0ZX0G Copa Energia - Multi Channel - Copa Energia - BR - Portugues\",\"reference_id\":\"W0ZX0G\",\"custom_reference_id\":\"W0ZX0G\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"yoji.hino@concentrix.com\"},\"first_name\":\"Yoji Hino (103396119)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707942\",\"wid\":\"b629dc22422d10083f80906d9ac40000\",\"descriptor\":\"Team Leader, Operations - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1247\",\"campaign_id\":\"15482\",\"campaign_title\":\"Team Leader, Operations R1710983\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"PHL Quezon City - Spark Place 11th Flr\",\"address\":\"PHL Quezon City - Spark Place 11th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1710983\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:16:42.825+08:00\",\"created_at\":\"2026-03-27T08:24:18.054+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Team-Leader--Operations_R1710983-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-06\",\"wid\":\"740544c0a47f013df9537a8e1f11c362\",\"descriptor\":\"PHL Quezon City - Spark Place 11th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Team-Leader--Operations_R1710983-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Team-Leader--Operations_R1710983-1\/apply\",\"job_requisition_id\":\"R1710983\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"2218d38725681001e63c3d5436a30000\",\"descriptor\":\"24714 - NETGEAR - 980006986\",\"reference_id\":\"980006986\",\"custom_reference_id\":\"980006986\",\"company_reference_id\":null},{\"wid\":\"0e4bc240a0731012422cfb17f2610000\",\"descriptor\":\"W0ZYFQ NETGEAR NFB_TECH_BLND_T2\",\"reference_id\":\"W0ZYFQ\",\"custom_reference_id\":\"W0ZYFQ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rae.rivera@concentrix.com\"},\"first_name\":\"Rae Arnold Rivera (723491)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710983\",\"wid\":\"335ff93df7b8101aff4b8b2315e70000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1248\",\"campaign_id\":\"15453\",\"campaign_title\":\"Sr. Representative, Physical Security R1698806\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante S\u00e9nior, Seguridad F\u00edsica\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El representante s\u00e9nior de seguridad f\u00edsica es responsable de supervisar y aplicar los programas de seguridad f\u00edsica basados en las normas, pol\u00edticas, procedimientos y servicios de seguridad f\u00edsica dentro de las instalaciones asignadas. Este puesto gestiona las operaciones diarias de seguridad f\u00edsica, el cumplimiento normativo, las investigaciones, las auditor\u00edas y la formaci\u00f3n, y es responsable de implementar y gestionar un programa de sensibilizaci\u00f3n sobre seguridad para los empleados.\",\"long_description\":\"<ul><li>Comunicar las observaciones al equipo de operaciones de seguridad (supervisor de operaciones de seguridad y responsable s\u00e9nior\/gerente)<\/li><li>Las distintas pol\u00edticas y procedimientos relacionados con la seguridad, los servicios est\u00e1ndar y las normas espec\u00edficas de cada cliente<\/li><li>Las normas espec\u00edficas del sector, como PCI DSS, FFIEC, HIPAA y SOC2; y realizar auditor\u00edas de los centros asignados en relaci\u00f3n con los aspectos mencionados anteriormente<\/li><li>Ayudar a elaborar programas de formaci\u00f3n para subsanar las deficiencias observadas. Adem\u00e1s de garantizar que las operaciones de seguridad f\u00edsica de los sitios asignados<\/li><li>Mantener las relaciones con los proveedores de servicios de seguridad y de sistemas para garantizar que los servicios se presten de manera oportuna para el mantenimiento y las actualizaciones de los sistemas<\/li><li>Coordinar y llevar a cabo simulacros semestrales de evacuaci\u00f3n en caso de incendio en las instalaciones, as\u00ed como realizar auditor\u00edas y cursos de formaci\u00f3n dirigidos a los responsables de operaciones de emergencia (ERO), los responsables de seguridad (SO) y los jefes de turno de seguridad<\/li><li>Implementar y gestionar un programa de sensibilizaci\u00f3n sobre seguridad para los empleados con el fin de garantizar el cumplimiento de los requisitos de seguridad f\u00edsica y protecci\u00f3n de la informaci\u00f3n de CNX<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y que se vaya a instalar en todas las sedes<\/li><li>Realizar estudios de seguridad f\u00edsica tanto in situ como externos y elaborar informes de evaluaci\u00f3n de riesgos<\/li><\/ul><ul><li>Coordinar y llevar a cabo simulacros semestrales de evacuaci\u00f3n en caso de incendio en las instalaciones, as\u00ed como realizar auditor\u00edas y cursos de formaci\u00f3n dirigidos a los responsables de operaciones de emergencia (ERO), los responsables de seguridad (SO) y los jefes de turno de seguridad<\/li><li>Implementar y gestionar un programa de sensibilizaci\u00f3n sobre seguridad para los empleados con el fin de garantizar el cumplimiento de los requisitos de seguridad f\u00edsica y protecci\u00f3n de la informaci\u00f3n de CNX<\/li><li>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y que se vaya a instalar en todas las sedes<\/li><li>Realizar estudios de seguridad f\u00edsica tanto in situ como externos y elaborar informes de evaluaci\u00f3n de riesgos<\/li><\/ul>\",\"ats_external_id\":\"R1698806\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-01T06:10:27.650+08:00\",\"created_at\":\"2026-03-27T08:23:17.180+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Snior--Seguridad-Fsica_R1698806\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1156\",\"descriptor\":\"Sr. Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Snior--Seguridad-Fsica_R1698806\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-Snior--Seguridad-Fsica_R1698806\/apply\",\"job_requisition_id\":\"R1698806\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jesusdaniel.avila@concentrix.com\"},\"first_name\":\"Daniel Avila Avila (102267046)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1698806\",\"wid\":\"335ff93df7b8101b2d8dfe3800890000\",\"descriptor\":\"Representante S\u00e9nior, Seguridad F\u00edsica\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1249\",\"campaign_id\":\"15437\",\"campaign_title\":\"Specialist, Partner Success R1711345\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success\",\"street\":\"JPN Tokyo- Kinshi-cho\",\"address\":\"JPN Tokyo- Kinshi-cho\",\"city\":\"Tokyo\",\"state\":\"Tokyo\",\"postal_code\":\"136-0071\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul>\",\"ats_external_id\":\"R1711345\",\"location\":\"Tokyo, Tokyo\",\"job_type\":\"full_time\",\"salary\":\"6724425\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-14T14:07:59.432+08:00\",\"created_at\":\"2026-03-27T08:23:02.908+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Tokyo-Kinshi-cyo\/Specialist--Partner-Success_R1711345\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Tokyo\",\"state\":\"Tokyo\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"136-0071\",\"primary_location\":{\"id\":\"JP-TOK-KINSH-01\",\"wid\":\"740544c0a47f0175467a358f1f119d64\",\"descriptor\":\"JPN Tokyo- Kinshi-cho\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368441\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Tokyo-Kinshi-cyo\/Specialist--Partner-Success_R1711345\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Tokyo-Kinshi-cyo\/Specialist--Partner-Success_R1711345\/apply\",\"job_requisition_id\":\"R1711345\"}],\"organizations\":[{\"wid\":\"4bb1575bc585101234e3182ecf570000\",\"descriptor\":\"W0ZYEN MICROSOFT P_VDS HND PRD\",\"reference_id\":\"W0ZYEN\",\"custom_reference_id\":\"W0ZYEN\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"toshiki.someya@concentrix.com\"},\"first_name\":\"Toshiki Someya \uff08\u67d3\u8c37 \u4fca\u6a39 - \uff7f\uff92\uff94 \uff84\uff7c\uff77\uff09 (103405235)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711345\",\"wid\":\"765f7d98c7d610197fdffe13b1520000\",\"descriptor\":\"Specialist, Partner Success\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1250\",\"campaign_id\":\"15435\",\"campaign_title\":\"Specialist, Renewal Sales R1710518\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Renewal Sales\",\"street\":\"JPN Okinawa 3-25-1 Maejima, Naha-shi\",\"address\":\"JPN Okinawa 3-25-1 Maejima, Naha-shi\",\"city\":\"Okinawa\",\"state\":\"Okinawa\",\"postal_code\":\"9000012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1710518\",\"location\":\"Okinawa, Okinawa\",\"job_type\":\"full_time\",\"salary\":\"3720875\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-12T00:04:06.284+08:00\",\"created_at\":\"2026-03-27T08:23:01.474+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Okinawa-3-25-1-Maejima-Naha-shi\/Specialist--Renewal-Sales_R1710518\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Okinawa\",\"state\":\"Okinawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"9000012\",\"primary_location\":{\"id\":\"JP-OKI-TOMAR-01\",\"wid\":\"0d1040345b47101f0baa6079bb210000\",\"descriptor\":\"JPN Okinawa 3-25-1 Maejima, Naha-shi\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03RS\",\"descriptor\":\"Sr. Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367924\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Okinawa-3-25-1-Maejima-Naha-shi\/Specialist--Renewal-Sales_R1710518\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Okinawa-3-25-1-Maejima-Naha-shi\/Specialist--Renewal-Sales_R1710518\/apply\",\"job_requisition_id\":\"R1710518\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"8aac57eb756810057e7eb2668e420000\",\"descriptor\":\"W0ZIYT Slack Apj\",\"reference_id\":\"W0ZIYT\",\"custom_reference_id\":\"W0ZIYT\",\"company_reference_id\":null},{\"wid\":\"ce41dc934997100579233373150a0000\",\"descriptor\":\"9750 - Salesforce - S00013982\",\"reference_id\":\"S00013982\",\"custom_reference_id\":\"S00013982\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kenny.ng@concentrix.com\"},\"first_name\":\"Kenny Ng (010067)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710518\",\"wid\":\"597f6e14801410197fa8d9e867530000\",\"descriptor\":\"Sr. Specialist, Renewal Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1251\",\"campaign_id\":\"15428\",\"campaign_title\":\"Operations Manager I R1712792\",\"campaign_type\":\"job_application\",\"job_title\":\"Operation Manager (GDS - OTA Required)\",\"street\":\"IDN Jakarta - Millennium Centennial Center\",\"address\":\"IDN Jakarta - Millennium Centennial Center\",\"city\":\"Jakarta\",\"state\":\"Jakarta Raya\",\"postal_code\":\"12920\",\"region\":null,\"country\":\"Indonesia\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712792\",\"location\":\"Jakarta, Jakarta Raya\",\"job_type\":\"full_time\",\"salary\":\"25000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"IDR\",\"updated_at\":\"2026-04-14T14:07:59.286+08:00\",\"created_at\":\"2026-03-27T08:22:55.937+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Operation-Manager--GDS---OTA-Required-_R1712792\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e4ef281377c10f9639\",\"descriptor\":\"PT Concentrix Services Indonesia\",\"reference_id\":\"CNSID\",\"organization_reference_id\":\"CNSID\"},\"location\":{\"city\":\"Jakarta\",\"state\":\"Jakarta Raya\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"12920\",\"primary_location\":{\"id\":\"ID-JAK-MILCC-01\",\"wid\":\"62684a0b63c010170d61b11fdf370000\",\"descriptor\":\"IDN Jakarta - Millennium Centennial Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prateek.yadav1@concentrix.com\"},\"first_name\":\"Yadav, Prateek\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103280208\",\"wid\":\"457a3f9b13141007685bed9be5b30000\",\"descriptor\":\"Prateek Yadav (103280208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368411\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Operation-Manager--GDS---OTA-Required-_R1712792\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Operation-Manager--GDS---OTA-Required-_R1712792\/apply\",\"job_requisition_id\":\"R1712792\"}],\"organizations\":[{\"wid\":\"c442838d27de101993150a30c8290000\",\"descriptor\":\"W0ZYPG Etraveli EN\",\"reference_id\":\"W0ZYPG\",\"custom_reference_id\":\"W0ZYPG\",\"company_reference_id\":null},{\"wid\":\"ad6658a0dd1910057c2135a5b6db0000\",\"descriptor\":\"10118 - Etraveli - 980001355\",\"reference_id\":\"980001355\",\"custom_reference_id\":\"980001355\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01e4ef281377c10f9639\",\"descriptor\":\"PT Concentrix Services Indonesia\",\"reference_id\":\"CNSID\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSID\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adityo.dwiatmojo@concentrix.com\"},\"first_name\":\"Adityo Dwiatmojo (102194544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712792\",\"wid\":\"0424608bc84710041d0009b3ef300000\",\"descriptor\":\"Operation Manager (GDS - OTA Required)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1252\",\"campaign_id\":\"15344\",\"campaign_title\":\"Sr. Supervisor, Wellbeing R1695249\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Supervisor, Wellbeing\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Senior Wellbeing (HSE) Supervisor role based in El Salvador, leading HSE\/Wellbeing initiatives with regional scope (MX\/GT\/SV). Ensure legal compliance and drive ISO 14001\/45001 performance, audits, and continuous improvement across multiple sites.\",\"long_description\":\"<p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead and execute HSE\/Wellbeing programs across sites; partner closely with Operations, HR, and Real Estate.<\/p><\/li><li><p>Ensure local legal compliance and maintain audit-ready management systems.<\/p><\/li><li><p>Drive ISO 14001 &amp; ISO 45001 activities (audits, corrective actions, evidence control, continuous improvement).<\/p><\/li><li><p>Promote a strong safety and wellbeing culture through trainings, prevention plans, incident follow-up, and reporting.<\/p><\/li><\/ul><p><b>Requirements<\/b><\/p><ul><li><p>3&#43; years in a senior HSE\/EHS\/SST role with proven leadership and cross-functional influence.<\/p><\/li><li><p>Hands-on experience with ISO 14001 and ISO 45001 (implementation and\/or audits).<\/p><\/li><li><p>English level B2 (conversational).<\/p><\/li><li><p>Strong communication, stakeholder management, and emotional intelligence; ability to work with on-site and remote teams.<\/p><\/li><li><p>Availability to work on-site and move between company locations in Mexico<\/p><\/li><\/ul><p><b>Compensation &amp; Benefits<\/b><\/p><ul><li><p>Competitive total compensation: base salary &#43; variable incentive (CIP 3%).<\/p><\/li><li><p>Payroll employment in Mexico from day one with statutory benefits.<\/p><\/li><li><p>Fixed weekday schedule (no rotating shifts).<\/p><\/li><li><p>Corporate discounts, career path plan, and continuous learning through our internal training platform (courses and partner programs).<\/p><\/li><li><p>Global company with growth opportunities across HSE, Operations, Real Estate, and People &amp; Culture.<\/p><\/li><\/ul><p><\/p><p><b>Schedule:<\/b> Monday to Friday, 8:00 a.m. \u2013 6:00 p.m.<\/p>\",\"ats_external_id\":\"R1695249\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-01T14:58:09.873+08:00\",\"created_at\":\"2026-03-27T08:22:00.281+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2985\",\"descriptor\":\"Sr. Supervisor, Wellbeing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Ciudad-de-Mexico-Insurgentes-Sur\/Sr-Supervisor--Wellbeing_R1695249\/apply\",\"job_requisition_id\":\"R1695249\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"201e69b76ba910165c6d0e760ab50000\",\"descriptor\":\"(GEO) HR OPERATIONS INDIRECT\",\"reference_id\":\"GEOHROPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"karla.castro@concentrix.com\"},\"first_name\":\"Karla Castro Blanco (101627489)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1695249\",\"wid\":\"b8b598b58136100bd05b9c4e5f0c0000\",\"descriptor\":\"Sr. Supervisor, Wellbeing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>This role requires strong stakeholder management and readiness to support regional priorities. Shortlisted candidates will go through an English check and leadership-focused interviews.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1253\",\"campaign_id\":\"15295\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717570\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor -Bilingual (German and English)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Description:<\/b>\u00a0<\/p><p>The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:<\/p><ul><li>Design, Deploy, Review and Assess the health of the infrastructure<\/li><li>Upgrade and maintain deployments<\/li><li>Troubleshoot issues with infrastructure and agents<\/li><li>Tune and optimize for performance<\/li><li>Assist with reporting and visualizations<\/li><li>Implement new management packs<\/li><li>Assist in the development of custom management packs<\/li><li>Provide training in all areas of Azure Monitor to ensure customer goals are met<\/li><\/ul><p><\/p><p><\/p><p><b>Ideal candidate experience:<\/b><\/p><p>15&#43; years working as a depth expert and technology owner or consultant for Azure monitor<\/p><p>Ability to present to multiple levels of customer leadership.<\/p><p>Ability to act as a consultant and architect for multiple customers.<\/p><p>Broad knowledge across multiple monitoring scenarios:<\/p><ul><li>Windows and Linux Operating Systems<\/li><li>Azure Monitor<\/li><li>KQL Kusto Query language advanced level<\/li><li>URL, Network monitoring<\/li><li>Connecting to ITSM systems<\/li><li>Dashboards, Reporting, and Visualizations<\/li><li>PowerShell scripting<\/li><\/ul><p>Deep level knowledge in at least 3 of the above categories<\/p><p><\/p><p><\/p><p><\/p><p><b>Technical Skills Requirements:\u00a0 Azure Monitor:<\/b><\/p><p>Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:<\/p><p><b>Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention) <\/b><\/p><p><b>Strong knowledge of: <\/b><\/p><ul><li><b>Log Analytics workspaces<\/b><\/li><li><b>Azure Monitor Metrics<\/b><\/li><li><b>Diagnostic settings<\/b><\/li><li><b>Resource\u2011level vs platform\u2011level telemetry<\/b><\/li><\/ul><p><b>Ability to explain when to use Azure Monitor vs Azure Data Explorer \/ Grafana \/ third\u2011party tools.<\/b><\/p><p><b>Additionally, be able to ;<\/b><\/p><ul><li><b>Write complex KQL queries across multiple tables<\/b><\/li><li><b>Use: <\/b><ul><li><b>parse, extend, mv-expand<\/b><\/li><li><b>joins, time series, summarize patterns<\/b><\/li><li><b>performance\u2011optimized queries<\/b><\/li><\/ul><\/li><li><b>Build: <\/b><ul><li><b>reusable queries<\/b><\/li><li><b>functions<\/b><\/li><li><b>summary rules for cost &amp; performance optimization<\/b><\/li><\/ul><\/li><li><b>Debug slow or expensive queries<\/b><\/li><\/ul><p><\/p><p><b>Tools<\/b><\/p><ul><li>Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell<\/li><\/ul><p><b>Linux OS and Linux Monitoring<\/b><\/p><p><b>Report Development<\/b><\/p><p><b>Network Monitoring<\/b><\/p><p><b>URL Monitoring<\/b><\/p><p><b>Related Skills:<\/b><\/p><ul><li>System Center Orchestrator<\/li><li>System Center Data Protection Manager<\/li><li>System Center Virtual Machine Manager<\/li><li>System Center Service Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717570\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:56:59.093+08:00\",\"created_at\":\"2026-03-27T08:04:19.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--Bilingual--German-and-English-_R1717570\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anju.yadav@concentrix.com\"},\"first_name\":\"Yadav, Anju\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366274\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--Bilingual--German-and-English-_R1717570\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Engineer---Infrastructure---Azure-Monitor--Bilingual--German-and-English-_R1717570\/apply\",\"job_requisition_id\":\"R1717570\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717570\",\"wid\":\"fb5ab2f95d68101f668b1ee423880000\",\"descriptor\":\"Customer Engineer \u2013 Infrastructure \u2013 Azure Monitor -Bilingual (German and English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1254\",\"campaign_id\":\"15294\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717565\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solution Architect\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><span><span><i>As a Customer Solution Architect, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.<\/i><\/span><\/span><br \/>\u00a0<\/p><p><span><span>Relevant MIP\/VBD Titles<\/span><\/span><\/p><p><span><span><i>Azure Local Workshop<\/i><\/span><\/span><\/p><p><span><span><i>On Demand Assessment \u2013 Hyper-V<\/i><\/span><\/span><\/p><p><span><span><i>On Demand Assessment \u2013 Windows Server<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Azure Arc with Labs<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Azure Virtual Desktop<\/i><\/span><\/span><\/p><p><span><span><i>WorkshopPLUS - Windows Server 2022 and Azure Hybrid Features<\/i><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Skills Required (Primary)<\/span><\/span><\/p><p><\/p><p><span><span>We are looking for a candidate with strong, hands-on primary skills in <b>Azure Backup<\/b> and <b>Azure Storage<\/b> (300\u2013400 level). The candidate should be able to design, implement, operate, and troubleshoot backup and storage solutions for hybrid workloads.<\/span><\/span><\/p><p><span><span><b>Azure Backup &amp; Azure Storage \u2013 design, implementation, and operations<\/b><\/span><\/span><\/p><ul><li><p><span><span><b>Azure Backup<\/b>: design and implement backup for Azure\/hybrid workloads (Azure VMs, on-prem\/hybrid servers), define policies (schedule, retention), configure vaults, and validate restore procedures.<\/span><\/span><\/p><\/li><li><p><span><span>Backup operations and troubleshooting: monitor jobs, handle failures, perform test restores, and support recovery scenarios (file\/folder, VM, and application-consistent restores where applicable).<\/span><\/span><\/p><\/li><li><p><span><span><b>Azure Storage<\/b>: strong understanding of storage accounts, blob\/file services, redundancy options, lifecycle management, and performance considerations.<\/span><\/span><\/p><\/li><li><p><span><span>Security and networking: implement RBAC, shared access signatures\/managed identity patterns, encryption options, and private connectivity (e.g., private endpoints) where needed.<\/span><\/span><\/p><\/li><li><p><span><span>Integration patterns: use Azure Storage for backup\/archival scenarios and integrate storage with hybrid services and workloads as required.<\/span><\/span><\/p><\/li><li><p><span><span>Azure Virtual Desktop (AVD), optional: core understanding of host pools, session hosts, and hybrid identity considerations for deployment and operations.<\/span><\/span><\/p><\/li><li><p><span><span>Virtual machines (general): understand VM workload requirements and recovery dependencies, including sizing, availability, and backup\/restore implications.<\/span><\/span><\/p><\/li><li><p><span><span>Azure Update Manager: plan and operate update orchestration for hybrid machines, reporting\/compliance, and remediation.<\/span><\/span><\/p><\/li><li><p><span><span>Windows Server (Windows Server 2012 R2-2025 &#61; advanced level)\u00a0:<\/span><\/span><\/p><\/li><li><p><span><span>Virtualization (Azure Stack HCI\/Local, Hyper-V, VMware)<\/span><\/span><\/p><\/li><li><p><span><span>System Center Virtual Machine Manager - SCVMM<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span>Secondary Skills (Nice to Have)<\/span><\/span><\/p><p><span><span>Working knowledge and implementation experience in the following areas is beneficial (secondary):<\/span><\/span><\/p><ul><li><p><span><span><b>Azure Local (Azure Stack HCI)<\/b>: familiarity with deployment and operations concepts (SDN, Network ATC, S2D), and using Windows Admin Center\/PowerShell for day-to-day management.<\/span><\/span><\/p><\/li><li><p><span><span><b>Azure Arc<\/b>: familiarity with onboarding hybrid servers\/resources, policy and extensions, and troubleshooting common agent\/connectivity issues.<\/span><\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717565\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:56:58.999+08:00\",\"created_at\":\"2026-03-27T08:04:19.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366238\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Customer-Solution-Architect_R1717565-1\/apply\",\"job_requisition_id\":\"R1717565\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717565\",\"wid\":\"9263e4a2b7ed101f6638440ab8a70000\",\"descriptor\":\"Customer Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1255\",\"campaign_id\":\"15293\",\"campaign_title\":\"Team Leader, Operations R1714528\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1714528\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T08:04:13.333+08:00\",\"created_at\":\"2026-03-27T08:04:18.926+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTI5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Team-Leader_R1714528\/apply\",\"job_requisition_id\":\"R1714528\"}],\"organizations\":[{\"wid\":\"0e5f30e68253103d6fdcaee7c6e20000\",\"descriptor\":\"W100L3 Siman\",\"reference_id\":\"W100L3\",\"custom_reference_id\":\"W100L3\",\"company_reference_id\":null},{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV05\"},{\"wid\":\"e62c362a2ce6103ce0f1d056ee5b0000\",\"descriptor\":\"26013 - Siman - 980009336\",\"reference_id\":\"980009336\",\"custom_reference_id\":\"980009336\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jose.melarablanco@concentrix.com\"},\"first_name\":\"Manny Melara Blanco (248396)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714528\",\"wid\":\"f1e248cab2c6101edc87178785aa0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"575\",\"campaign_id\":\"29292\",\"campaign_title\":\"Advisor I, Customer Service R1709190\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestionnaire Administratif Back Office KYC (H\/F)\",\"street\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"address\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"city\":\"Chambery\",\"state\":null,\"postal_code\":\"73190\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p>Dans le cadre d\u2019un remplacement de cong\u00e9 maternit\u00e9, au sein de l&#39;\u00e9quipe op\u00e9rationnelle des paiements KYC, nous recherchons un(e) Gestionnaire KYC \/ Back Office dans le cadre d\u2019un CDD de 4 mois minimum dont les missions principales seront les suivantes :<\/p><ul><li>Assurer la mise \u00e0 jour de la connaissance client<\/li><li>Identifier les clients concern\u00e9s par la mise \u00e0 jour<\/li><li>R\u00e9cup\u00e9rer les documents sur les plateformes d\u00e9di\u00e9es<\/li><li>Contacter les clients par email pour obtenir les informations et documents manquants<\/li><li>Tenir et partager des reportings<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9<\/b><br \/>Une exp\u00e9rience en gestion, administratif et\/ou finance serait appr\u00e9ci\u00e9<br \/>A l&#39;aise avec les outils informatiques (Excel, Word, Outlook...)<br \/>Vous \u00eates une personne rigoureuse, organis\u00e9e et autonome.<\/p><p>Vous aimez le travail en \u00e9quipe, avez un bon sens du relationnel et prenez des initiatives<\/p><p><\/p><p><b>Informations li\u00e9es au poste<\/b><br \/>CDD temps plein (38,75h \/ semaine) de 4 mois mimimum \u00e0 pourvoir \u00e0 partir d&#39;avril<br \/>Acquisition de RTT<br \/>Bas\u00e9 \u00e0 Challes les Eaux (Savoie)<br \/>R\u00e9mun\u00e9ration selon profil &#43; Tickets restaurants &#43; Mutuelle avantageuse &#43; Indemnit\u00e9s de transport &#43; PEE<\/p>\",\"ats_external_id\":\"R1709190\",\"location\":\"Chambery\",\"job_type\":\"full_time\",\"salary\":\"1970\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T20:07:09.621+08:00\",\"created_at\":\"2026-03-27T07:50:54.722+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Gestionnaire-Administratif-Back-Office-KYC--H-F-_R1709190\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"location\":{\"city\":\"Chambery\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"73190\",\"primary_location\":{\"id\":\"FR-CHA-MASSE-01\",\"wid\":\"c8f30975ad5a101d3d786a9b717d0000\",\"descriptor\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"cecile.meyer@concentrix.com\"},\"first_name\":\"Meyer, C\u00e9cile\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368174\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Gestionnaire-Administratif-Back-Office-KYC--H-F-_R1709190\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Gestionnaire-Administratif-Back-Office-KYC--H-F-_R1709190\/apply\",\"job_requisition_id\":\"R1709190\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101eebe79c69b1040000\",\"descriptor\":\"21160 - Market Places - WHWPS3\",\"reference_id\":\"WHWPS3\",\"custom_reference_id\":\"WHWPS3\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR11\"},{\"wid\":\"399e513c0e2b101efbe1483b16920000\",\"descriptor\":\"W0ZO9B P_Market Places\",\"reference_id\":\"W0ZO9B\",\"custom_reference_id\":\"W0ZO9B\",\"company_reference_id\":null},{\"wid\":\"8ae8356077c3104adad4523debd80000\",\"descriptor\":\"COGS (SITE) KYC WPS DIRECT\",\"reference_id\":\"WHWPSKYC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sonia.guimet@concentrix.com\"},\"first_name\":\"Sonia Guimet (102578943)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709190\",\"wid\":\"459290201758101712ed0d7e12a50000\",\"descriptor\":\"Gestionnaire Administratif Back Office KYC (H\/F)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"576\",\"campaign_id\":\"29291\",\"campaign_title\":\"Advisor I, Customer Service R1699124\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestionnaire KYC (H\/F)\",\"street\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"address\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\",\"city\":\"Chambery\",\"state\":null,\"postal_code\":\"73190\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services est un Etablissement de Paiement agr\u00e9\u00e9 qui fait partie des Fintech les plus performantes du march\u00e9. D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p>Dans le cadre d\u2019un remplacement, au sein de l&#39;\u00e9quipe op\u00e9rationnelle des paiements KYC, nous recherchons un(e) Gestionnaire KYC \/ Back Office dans le cadre d\u2019un CDD de 4 mois minimum dont les missions principales seront les suivantes :<\/p><ul><li>Assurer la mise \u00e0 jour de la connaissance client<\/li><li>Identifier les clients concern\u00e9s par la mise \u00e0 jour<\/li><li>R\u00e9cup\u00e9rer les documents sur les plateformes d\u00e9di\u00e9es<\/li><li>Contacter les clients par email pour obtenir les informations et documents manquants<\/li><li>Tenir et partager des reportings<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9<\/b><br \/>Une exp\u00e9rience en gestion, administratif et\/ou finance serait appr\u00e9ci\u00e9<br \/>A l&#39;aise avec les outils informatiques (Excel, Word, Outlook...)<br \/>Vous \u00eates une personne rigoureuse, organis\u00e9e et autonome.<\/p><p>Vous aimez le travail en \u00e9quipe, avez un bon sens du relationnel et prenez des initiatives<\/p><p><\/p><p><b>Informations li\u00e9es au poste<\/b><br \/>CDD temps plein (38,75h \/ semaine) de 4 mois \u00e0 pourvoir en avril<br \/>Acquisition de RTT<br \/>Bas\u00e9 \u00e0 Challes les Eaux (Savoie)<br \/>R\u00e9mun\u00e9ration selon profil &#43; Tickets restaurants &#43; Mutuelle avantageuse &#43; Indemnit\u00e9s de transport &#43; PEE<\/p>\",\"ats_external_id\":\"R1699124\",\"location\":\"Chambery\",\"job_type\":\"full_time\",\"salary\":\"1970\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-28T02:06:02.554+08:00\",\"created_at\":\"2026-03-27T07:50:54.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Gestionnaire-KYC--H-F-_R1699124\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"location\":{\"city\":\"Chambery\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"73190\",\"primary_location\":{\"id\":\"FR-CHA-MASSE-01\",\"wid\":\"c8f30975ad5a101d3d786a9b717d0000\",\"descriptor\":\"FRA Chambery - Avenue les Massettes Lot A002 et A003\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"cecile.meyer@concentrix.com\"},\"first_name\":\"Meyer, C\u00e9cile\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366455\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Gestionnaire-KYC--H-F-_R1699124\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Chambery---Avenue-les-Massettes-Lot-A002-et-A003\/Gestionnaire-KYC--H-F-_R1699124\/apply\",\"job_requisition_id\":\"R1699124\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101eebe79c69b1040000\",\"descriptor\":\"21160 - Market Places - WHWPS3\",\"reference_id\":\"WHWPS3\",\"custom_reference_id\":\"WHWPS3\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR11\"},{\"wid\":\"399e513c0e2b101efbe1483b16920000\",\"descriptor\":\"W0ZO9B P_Market Places\",\"reference_id\":\"W0ZO9B\",\"custom_reference_id\":\"W0ZO9B\",\"company_reference_id\":null},{\"wid\":\"8ae8356077c3104adad4523debd80000\",\"descriptor\":\"COGS (SITE) KYC WPS DIRECT\",\"reference_id\":\"WHWPSKYC-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sonia.guimet@concentrix.com\"},\"first_name\":\"Sonia Guimet (102578943)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1699124\",\"wid\":\"2f2063a8c795101712f7d4fed51f0000\",\"descriptor\":\"Gestionnaire KYC (H\/F)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"577\",\"campaign_id\":\"29275\",\"campaign_title\":\"Advisor I, B2B Sales R1705634\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"BDRs play a key role in the sales funnel by working closely with Sales, Marketing, and Technical Teams. Their goal is to identify, qualify, and nurture leas before passing them to Account Managers or Inside Sales Representatives (ISRs).\",\"long_description\":\"<div><b>1. Lead Generation &amp; Qualification<\/b><\/div><div>o Identifies new sales opportunities through outbound calls, emails, and LinkedIn outreach.<\/div><div>o Engages potential customers to understand their IT needs and challenges.<\/div><div>o Qualifies leads and passes them to the sales team (Account Managers or Inside Sales)<\/div><div><\/div><div><b>2. Customer Engagement<\/b><\/div><div>o Works closely with marketing and sales to nurture prospects.<\/div><div>o Provides initial product information and sets up meetings with sales reps.<\/div><div>o Focuses on early-stage sales pipeline development.<\/div><div><\/div><div><b>3. Collaboration with Sales &amp; Marketing<\/b><\/div><div>o Aligns with Inside Sales Representatives (ISRs) and Account Managers (AMs).<\/div><div>o Helps execute demand-generation campaigns.<\/div><div>o Works on targeted accounts based on HPE&#39;s growth strategy.<\/div><div><\/div><div><b>4. Tools &amp; Metrics<\/b><\/div><div>o Uses Salesforce or other CRM tools to track progress.<\/div><div>o Meets KPIs like call volumes, lead conversions, and revenue impact.<\/div><p>\u200b<\/p>\",\"ats_external_id\":\"R1705634\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:29:01.716+08:00\",\"created_at\":\"2026-03-27T07:50:51.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":[\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"michaela.hulman@concentrix.com\"},\"first_name\":\"Hulman, Michaela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103173154\",\"wid\":\"b6cbc98a1db1102529751919f28d0000\",\"descriptor\":\"Kristyna Legorreta (103173154)\"},{\"id\":\"1075352\",\"wid\":\"9f196ba80a870114bf342f570619eb31\",\"descriptor\":\"Michaela Hulman (1075352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360860\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"job_requisition_id\":\"R1705634\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"tatiana.scerbakova@concentrix.com\"},\"first_name\":\"Tatiana \u0160\u010derbakova (102381939)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705634\",\"wid\":\"bcb74f9cbac0101272a03f4d1e5d0000\",\"descriptor\":\"Business development representative with Czech language\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><li><div>Strong communication &amp; sales skills<\/div><\/li><li><div>Understanding of companies solutions &amp; IT infrastructure Proactive<\/div><\/li><li><div>Self-motivated, and target-driven Experience with CRM tools (e.g., Salesforce)<\/div><\/li><li><div>How BDRs Collaborate with Other Teams at the company &amp; Their Contribution to Revenue Growth<\/div><\/li><li><div><div>Collaboration with Other Teams<\/div><\/div><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"578\",\"campaign_id\":\"26349\",\"campaign_title\":\"Advisor I, Customer Service R1703308\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\",\"street\":\"JPN Sapporo - Chuo\",\"address\":\"JPN Sapporo - Chuo\",\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"postal_code\":\"004-0015\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101<\/span><\/a><\/p>\u00a0<p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/><span><span>\u30fb\u6709\u540d\u6d77\u5916\u30a2\u30d1\u30ec\u30eb\u30e1\u30fc\u30ab\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u6cd5\u4eba\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2<\/p><p>\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30d5\u30c8\u306b\u95a2\u3059\u308b\u53d7\u4ed8\u30fb\u5165\u529b<\/p>\u3000\u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703308\",\"location\":\"Sapporo, Hokkaido\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:42.054+08:00\",\"created_at\":\"2026-03-27T07:28:12.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"004-0015\",\"primary_location\":{\"id\":\"JP-SAP-SHIMO-01\",\"wid\":\"740544c0a47f01f463e05b781f110358\",\"descriptor\":\"JPN Sapporo - Chuo\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"misaki.abe@concentrix.com\"},\"first_name\":\"Abe, Misaki \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"1060396\",\"wid\":\"9f196ba80a87012239d339bafe18ab5a\",\"descriptor\":\"Chikako Sakai \uff08\u962a\u4e95 \u5343\u9999\u5b50 - \uff7b\uff76\uff72 \uff81\uff76\uff7a\uff09 (1060396)\"},{\"id\":\"101778472\",\"wid\":\"f46ed87f3ab9018afe45653be100d2cd\",\"descriptor\":\"Shizuka Yamazaki \uff08\u5c71\ufa11 \u9759\u590f - \uff94\uff8f\uff7b\uff9e\uff77 \uff7c\uff7d\uff9e\uff76\uff09 (On Leave) (101778472)\"},{\"id\":\"102277468\",\"wid\":\"9ad3a2f6b828102969649eda2d4a0000\",\"descriptor\":\"Misaki Abe \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09 (102277468)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"},{\"id\":\"879669\",\"wid\":\"9f196ba80a87010f78d1a7de03199a6c\",\"descriptor\":\"Toko Kasagi \uff08\u7b20\u6728 \u77b3\u5b50 - \uff76\uff7b\uff77\uff9e \uff84\uff73\uff7a\uff09 (879669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"job_requisition_id\":\"R1703308\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ryo.kimiwada@concentrix.com\"},\"first_name\":\"Ryo Kimiwada \uff08\u541b\u548c\u7530 \u6dbc - \uff77\uff90\uff9c\uff80\uff9e \uff98\uff6e\uff73\uff09 (736039)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703308\",\"wid\":\"2ba66d696405100fe0fb6acd903e0000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"579\",\"campaign_id\":\"26343\",\"campaign_title\":\"Advisor I, Customer Service R1703307\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka<\/span><\/a><\/p><p><\/p><p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u5916\u8cc7\u7cfb\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<br \/><span><span>\u30fb\u5916\u8cc7\u7cfb\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30b9\u30c8\u30a2\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/span> \u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<\/p><p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703307\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:16:41.587+08:00\",\"created_at\":\"2026-03-27T07:28:11.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"suzu.kitahara@concentrix.com\"},\"first_name\":\"Kitahara, Suzu \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"job_requisition_id\":\"R1703307\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"takuro.yamaguchi@concentrix.com\"},\"first_name\":\"Takuro Yamaguchi \uff08\u5c71\u53e3 \u62d3\u90ce - \uff94\uff8f\uff78\uff9e\uff81 \uff80\uff78\uff9b\uff73\uff09 (736087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703307\",\"wid\":\"a4579507f499100fe034908b45890000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1256\",\"campaign_id\":\"14925\",\"campaign_title\":\"Analyst, Business Operations R1706191\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"address\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"11132\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Business Analyst (LSS Black Belt) drives end-to-end process optimization across contact center and back-office programs to enhance client performance, reduce operational waste, and increase service delivery efficiency. This role analyzes performance trends, identifies root causes affecting SLAs\/Quality, and leads structured Lean Six Sigma initiatives across multiple accounts.\\n\\nYou will work closely with Operations, Workforce, Quality, Training, and Client Services to deliver measurable improvement in AHT, quality, CSAT, utilization, attrition, and cost per contact\u2014while maintaining alignment with contractual obligations and client expectations.\",\"long_description\":null,\"ats_external_id\":\"R1706191\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:04:19.996+08:00\",\"created_at\":\"2026-03-27T06:06:15.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"11132\",\"primary_location\":{\"id\":\"NI-MAN-CAMPU-01\",\"wid\":\"abb4c0410095101d479dcb75dd320000\",\"descriptor\":\"NIC Managua - Del complejo Plaza el Sol 200mts al Este\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Business Operations\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Del-complejo-Plaza-el-Sol-200mts-al-Este\/Business-Analyst_R1706191-1\/apply\",\"job_requisition_id\":\"R1706191\"}],\"organizations\":[{\"wid\":\"7e2140314d3b101fcad9cd79dc650000\",\"descriptor\":\"W0ZLZD P_Sofi Ni\",\"reference_id\":\"W0ZLZD\",\"custom_reference_id\":\"W0ZLZD\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"},{\"wid\":\"5177aea6045b103a4bfc2d1c1a5e0000\",\"descriptor\":\"19035 - Sofi Technologies Inc. - WHONELINK119\",\"reference_id\":\"WHONELINK119\",\"custom_reference_id\":\"WHONELINK119\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mina.sequeira@concentrix.com\"},\"first_name\":\"Mina Sequeira Sanchez (103328119)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1706191\",\"wid\":\"9ebedc41d641101690228d568e290000\",\"descriptor\":\"Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1257\",\"campaign_id\":\"14921\",\"campaign_title\":\"Team Leader, Operations R1718052\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations\",\"street\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1718052\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-28T06:04:00.752+08:00\",\"created_at\":\"2026-03-27T06:06:13.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"johanna.marquez1@concentrix.com\"},\"first_name\":\"Marquez Realez, Johanna Andrea\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"job_requisition_id\":\"R1718052\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fabio.agudelo@concentrix.com\"},\"first_name\":\"Fabio Agudelo Arboleda (102599119)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718052\",\"wid\":\"6a8396224fac101fc70ced7b0f280000\",\"descriptor\":\"Team Leader Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"580\",\"campaign_id\":\"25610\",\"campaign_title\":\"Advisor I, Transaction Processing R1716993\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical BP_2026\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a highly skilled and detail-oriented Appeals PHRN Specialist to support our expanding Medicare line of business. The ideal candidate will have a strong background in Utilization Management (UM), appeals processing, and case validation, with hands-on experience in Medicare UM or Appeals. This role will be critical in ensuring high-quality clinical review, thorough case investigation, and timely resolution of appeal cases in accordance with CMS guidelines.\",\"long_description\":\"<p><b>Appeals Review &amp; Case Handling:<\/b><br \/>\u25cb Review, evaluate, and process appeal requests for Medicare members in compliance with CMS regulations and organizational protocols.<br \/>\u25cb Conduct thorough case validation and clinical review using sound judgment and medical necessity criteria.<\/p><p><b>Collaboration:<\/b><br \/>\u25cb Collaborate with onshore payer nurses and Independent Review Organizations (IROs) to collect and verify necessary documentation for appeal resolution.<br \/>\u25cb Escalate complex cases as needed, providing detailed summaries and clinical insights.<\/p><p><b>Documentation &amp; Communication:<\/b><br \/>\u25cb Provide clear documentation and clinical rationales for approval or denial decisions.<br \/>\u25cb Maintain accurate records of all case activities and communicate findings effectively across teams.<\/p><p><b>Multitasking &amp; Quality Assurance:<\/b><br \/>\u25cb Manage multiple appeal cases concurrently while maintaining high standards for quality and turnaround time.<br \/>\u25cb Contribute to internal quality assurance reviews and support process improvement initiatives.<\/p><p><b>Compliance &amp; Industry Standards:<\/b><br \/>\u25cb Stay current on CMS guidelines, UM criteria, and regulatory updates.<br \/>\u25cb Ensure all appeals are resolved within required timelines and documented appropriately.<\/p><p><\/p><p>Recommended Minimum Skills Requirements (MSRs)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Technical Skills:<\/b><br \/>\u25cb Strong understanding of Medicare UM and Appeals processes.<br \/>\u25cb Familiarity with CMS guidelines, InterQual\/MCG criteria, and clinical review standards.<br \/>\u25cb Proficiency in using clinical platforms, documentation systems, and Microsoft Office Suite (Word, Excel, Outlook).<\/p><p><b>Soft Skills:<\/b><br \/>\u25cb Strong case investigation, validation, and critical thinking abilities.<br \/>\u25cb Excellent written and verbal communication skills in English.<br \/>\u25cb High attention to detail, empathy, and sound clinical judgment.<\/p><p><b>Operational and Communication Skills:<\/b><br \/>\u25cb Ability to manage multiple cases and meet CMS-mandated turnaround times.<br \/>\u25cb Strong organizational, documentation, and time management skills.<br \/>\u25cb Comfort working with cross-functional teams including payer nurses and IROs.<\/p>\",\"ats_external_id\":\"R1716993\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T18:12:33.153+08:00\",\"created_at\":\"2026-03-27T04:41:32.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - Tera Tower 20th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"melisa.bato@concentrix.com\"},\"first_name\":\"Bato, Melisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"516677\",\"wid\":\"9f196ba80a870154209b36d507192f02\",\"descriptor\":\"Melisa Bato (516677)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"103507845\",\"wid\":\"70c00a26f3ca10122619f2e21ba40000\",\"descriptor\":\"Jheel Marri Panis (103507845)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0639\",\"descriptor\":\"Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\/apply\",\"job_requisition_id\":\"R1716993\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"markanthony.delapena@concentrix.com\"},\"first_name\":\"Mark Dela Pena (101884901)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"},{\"id\":\"CF Pricing Group\",\"wid\":\"0227dc387a0901a1792bd014ed652ae7\",\"descriptor\":\"Pricing Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"},{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF Supply Chain Group\",\"wid\":\"0227dc387a0901d6857b4fb7ed65d2ef\",\"descriptor\":\"Supply Chain Group\"},{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1716993\",\"wid\":\"09f923924080101f08c337261b290000\",\"descriptor\":\"Clinical BP_2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Qualifications\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li><b>Must be a Philippine Registered Nurse (PHRN)<\/b> in good standing.<\/li><li><b>Minimum of 1 year of experience in Utilization Management (UM)<\/b> or Appeals, with <b>at least 6 months handling Medicare UM or Appeals work<\/b>.<\/li><li>Proven expertise in <b>case management, case validation, and case investigation<\/b>.<\/li><li>Strong multitasking and <b>problem-solving skills<\/b> in a fast-paced environment.<\/li><li>Familiarity with <b>Approvals and Denials<\/b> processes is a strong plus.<\/li><li>Industry certifications (e.g., <b>QIO, CMS<\/b>) are a significant advantage but not required.<\/li><li>Excellent communication, clinical writing, and documentation skills.<\/li><li>Proficient with clinical systems and platforms relevant to Medicare appeals and UM.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1258\",\"campaign_id\":\"14909\",\"campaign_title\":\"Manager, Business Systems Analysis (TCF) R1716454\",\"campaign_type\":\"job_application\",\"job_title\":\"L\u00edder de proyecto SAP - Uniling\u00fce .\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\\nDuraci\u00f3n del proyecto: 8 meses. \\nSin embargo, hay grandes posibilidades de quedar como parte del equipo permanente.\",\"long_description\":\"<p>En Concentrix estamos buscando L\u00edder de Proyecto SAP para una migraci\u00f3n a S4 HANA mediante Brownfield.<\/p><p><\/p><p>M\u00f3dulos fucionales: FI, CO, MM, SD, BCS, PM, PS.<br \/>\u00a0<\/p><p>Responsabilidades:<\/p><ul><li><p>Liderar el proyecto.<\/p><\/li><li><p><span>Gestionar el equipo, <\/span><\/p><\/li><li><p><span>Seguimiento y control de avance, <\/span><\/p><\/li><li><p><span>Gesti\u00f3n de riesgos e issues<\/span><\/p><\/li><li><p><span>Gesti\u00f3n de la relaci\u00f3n con el cliente desde la vista de delivery.<\/span><\/p><\/li><\/ul><p><\/p><p><span>Requerimiento:<\/span><\/p><ul><li><p><span>Al menos 5 a\u00f1os como l\u00edder de proyecto SAP.<\/span><\/p><\/li><li><p><span>Manejo de metodolog\u00eda Activate para migraci\u00f3n a S4 HANA.<\/span><\/p><\/li><\/ul><p><\/p><p>Deseable:<\/p><ul><li><p><span>Experiencia en liderazgo de proyectos de upgrade ya sea en S4 HANA o ECC.<\/span><\/p><\/li><li><p><span>Ingl\u00e9s fluido ser\u00eda visto como un plus.<\/span><\/p><\/li><li><p><span>Certificaci\u00f3n SAP Activate.<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716454\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"6255000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:10.965+08:00\",\"created_at\":\"2026-03-27T04:04:52.014+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge-_R1716454\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0402\",\"descriptor\":\"Manager, Business Systems Analysis (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge-_R1716454\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-proyecto-SAP---Unilinge-_R1716454\/apply\",\"job_requisition_id\":\"R1716454\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mariamarta.piacentini@concentrix.com\"},\"first_name\":\"Mar\u00eda Piacentini (102009420)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1716454\",\"wid\":\"e47cf9af7937101fa38d43cd106b0000\",\"descriptor\":\"L\u00edder de proyecto SAP - Uniling\u00fce .\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"450\",\"campaign_id\":\"4561\",\"campaign_title\":\"Advisor I, Customer Service R1692465\",\"campaign_type\":\"job_application\",\"job_title\":\"Domestic - Diyarbak\u0131r - M\u00fc\u015fteri Dan\u0131\u015fman\u0131\",\"street\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"address\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"city\":\"Diyarbakir\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":\"21050\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1692465\",\"location\":\"Diyarbakir, Diyarbak\u0131r\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-29T19:38:51.557+03:00\",\"created_at\":\"2026-03-27T04:03:45.183+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1259\",\"campaign_id\":\"14792\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710328\",\"campaign_type\":\"job_application\",\"job_title\":\"Skype for Business & Teams CSA (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b><span>echnical Skills \u2013 Solution Area:<\/span><\/b><span>\u00a0AI Business Solutions, Skype for Business and Teams<\/span><\/p><p><\/p><p><b><span>We need individuals that:<\/span><\/b><\/p><p><\/p><ul><li><span>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Security Clearance:<\/span><\/b><span>\u00a0yes, Level 2 (approved security clearance preferred, at least willingness to start the approval process for security clearance)<\/span><\/li><li><b><span>Language:<\/span><\/b><span>\u00a0Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span>\u00a0required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span>\u00a0flexible, in the area of Cologne\/Bonn or Hamburg or Berlin (or between those locations) preferred<\/span><\/li><\/ul><p><\/p><p><b><span>Technical Expertise Required<\/span><\/b><\/p><p><\/p><p><b>Skype for Business:<\/b>\u00a0<\/p><ul><li><b><span>Unified Communications (UC)<\/span><\/b><span>: Deep understanding of UC concepts, protocols, and standards. Knowledge of SIP (Session Initiation Protocol\/SDP). Familiarity with codecs, signalling, and media negotiation.<\/span>\u00a0<\/li><li><b><span>Skype for Business Deployment and Administration<\/span><\/b><span>: Proficiency in deploying, configuring, and managing Skype for Business Server (Level 300-400), Expertise in user provisioning, policies, and security settings. Troubleshooting skills for server, client, and network issues.<\/span><\/li><li><b><span>Networking<\/span><\/b><span>: Understanding of LAN, WAN, and VPN technologies., Knowledge of DNS, DHCP, and firewall rules, Ability to troubleshoot network connectivity problems.<\/span><\/li><li><b><span>Voice over IP (VoIP)<\/span><\/b><span>: Experience with VoIP architecture, call routing, and quality of service (QoS), Familiarity with gateways\/SBCs, PSTN connectivity, and E911 services.<\/span><\/li><li><b><span>Active Directory (AD)<\/span><\/b><span>: Proficiency in AD design, user management, and group policies, Integration of Skype for Business with AD for authentication and user synchronization.<\/span><\/li><li><b><span>Microsoft SQL Server:\u00a0<\/span><\/b><span>Ability to perform basic troubleshooting tasks on the MS SQL Backend, Ability to extract information from the databases, Knowledge how Skype for Business relates on MS SQL Server<\/span><\/li><li><b><span>Security and Compliance<\/span><\/b><span>: Awareness of security best practices for Skype for Business, Knowledge of compliance features, archiving, and eDiscovery.<\/span><\/li><\/ul><p><\/p><p><b>Microsoft Teams<\/b><\/p><ul><li>Deep technical knowledge of\u00a0<b>Microsoft Teams architecture, features and functionalities<\/b><\/li><li>Proven experience with\u00a0<b>Teams administration and architecture<\/b>\u00a0including user management, policies, and compliance as well as Teams Phone<\/li><li><b><span>Microsoft Teams Integration<\/span><\/b><span>: Understanding of how Teams and Skype for Business coexist, Knowledge of migration strategies from Skype for Business to Teams.<\/span><\/li><li><b>Ability to diagnose and resolve issues related to Microsoft Teams<\/b>\u00a0clients, meetings, calls, and integrations.\u00a0<\/li><li><b>Knowledge of third-party applications and integrations<\/b>\u00a0that enhance Microsoft Teams capabilities.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li><b><span>Scripting and Automation<\/span><\/b><span>: Familiarity with PowerShell for managing Skype for Business, Ability to automate repetitive tasks using scripts.<\/span><\/li><li><b><span>Monitoring and Reporting<\/span><\/b><span>: Proficiency in monitoring server health, call quality, and usage, Knowledge of reporting tools and dashboards.<\/span><\/li><li><b><span>Collaboration Tools<\/span><\/b><span>: Awareness of SharePoint integration, OneDrive for Business, and Exchange Online, Understanding of federation and external communication.<\/span>\u00a0<\/li><li><b><span>Mobile Device Management (MDM)<\/span><\/b><span>: Knowledge of MDM solutions for mobile clients using Skype for Business., Troubleshooting mobile app issues<\/span><\/li><li>Understanding of Microsoft 365 security, compliance, and governance features.<\/li><li><b>Microsoft certifications<\/b>\u00a0such as MS-700, MS-720, or MS-102 (not mandatory but a plus)<\/li><\/ul>\",\"ats_external_id\":\"R1710328\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:52:56.514+08:00\",\"created_at\":\"2026-03-27T04:01:05.958+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Skype-for-Business---Teams-CSA--m-f-d-_R1710328\/apply\",\"job_requisition_id\":\"R1710328\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710328\",\"wid\":\"765f7d98c7d610185452b23dded70000\",\"descriptor\":\"Skype for Business & Teams CSA (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1260\",\"campaign_id\":\"14790\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710349\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams\/ Teams Phone CSA(m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Role Overview\\n\\nWe are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.\\n\\nKey Responsibilities\\n\\nDesign, implement, and support Microsoft Teams solutions across the organisation.\\n\\nLead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.\\n\\nIntegrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.\\n\\nManage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.\\n\\nSupport and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.\\n\\nProvide guidance on Skype for Business Server coexistence and migration strategies.\\n\\nCollaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.\\n\\nDocument configurations, procedures, and best practices.\\n\\nConsult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.\\n\\nDeliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.\\n\\nAct as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.\\n\\nRequired Skills and Experience\\n\\nProven experience with Microsoft Teams administration and architecture including Teams Phone.\\n\\nStrong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).\\n\\nExperience with Exchange Online, SharePoint Online, and Entra ID.\\n\\nFamiliarity with Teams Hybrid deployments and migration from Skype for Business.\\n\\nUnderstanding of Microsoft 365 security, compliance, and governance features.\\n\\nAbility to troubleshoot complex Teams and voice-related issues.\\n\\nExcellent communication and documentation skills.\\n\\nPreferred Qualifications\\n\\nMicrosoft certifications such as MS-700, MS-720, or MS-102.\\n\\nExperience with PowerShell scripting for automation and administration.\\n\\nKnowledge of networking fundamentals related to VoIP and real-time communications.\\n\\nExperience working in regulated or enterprise environments.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p>We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><p><b>Key Responsibilities<\/b><\/p><p>Design, implement, and support Microsoft Teams solutions across the organisation.<\/p><p>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/p><p>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/p><p>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/p><p>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/p><p>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/p><p>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/p><p>Document configurations, procedures, and best practices.<\/p><p>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/p><p>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/p><p>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/p><p><b>Required Skills and Experience<\/b><\/p><p>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/p><p>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/p><p>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/p><p>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/p><p>Understanding of Microsoft 365 security, compliance, and governance features.<\/p><p>Ability to troubleshoot complex Teams and voice-related issues.<\/p><p>Excellent communication and documentation skills.<\/p><p><b>Preferred Qualifications<\/b><\/p><p>Microsoft certifications such as MS-700, MS-720, or MS-102.<\/p><p>Experience with PowerShell scripting for automation and administration.<\/p><p>Knowledge of networking fundamentals related to VoIP and real-time communications.<\/p><p>Experience working in regulated or enterprise environments.<\/p>\",\"ats_external_id\":\"R1710349\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T14:56:59.239+08:00\",\"created_at\":\"2026-03-27T04:01:05.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA-m-f-d-_R1710349\/apply\",\"job_requisition_id\":\"R1710349\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710349\",\"wid\":\"15d01f7c2cb210185398bf7678230000\",\"descriptor\":\"Microsoft Teams\/ Teams Phone CSA(m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"581\",\"campaign_id\":\"22935\",\"campaign_title\":\"Sr. Advisor I, Customer Service R1711767\",\"campaign_type\":\"job_application\",\"job_title\":\"QA Tester\",\"street\":\"PHL Cebu City - 11th floor, eBlock 4, P. del Mar\",\"address\":\"PHL Cebu City - 11th floor, eBlock 4, P. del Mar\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Advisor I, Customer Service interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position requires broad knowledge of client products and\/or services to resolve non-standard or escalated customer issues.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and\/or escalated issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions independent of decision-support tools; including handling escalated calls from other customer support associatesservice advisor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems or offer solutions that are that are generally unstructured and require extensive clarification<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain in-depth knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Adhere to shift schedules and maintain acceptable attendance. Provide required notification of absence according to company policy<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with one year of customer service experience preferred<\/p><p>\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn; including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong organizational skills with the ability to juggle multiple tasks; adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 May mentor Entry, Intermediate or Senior level agents<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1711767\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T00:07:30.735+08:00\",\"created_at\":\"2026-03-27T03:56:33.104+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-BARAN-01\",\"wid\":\"34a27d1141f301f23544a4fc0708cda0\",\"descriptor\":\"PHL Cebu City - 11th floor, eBlock 4, P. del Mar\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0568\",\"descriptor\":\"Sr. Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367380\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/QA-Tester_R1711767\/apply\",\"job_requisition_id\":\"R1711767\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"1b29b9f623d3100d25c7ff57b9f60000\",\"descriptor\":\"11438 - Google - 980002940\",\"reference_id\":\"980002940\",\"custom_reference_id\":\"980002940\",\"company_reference_id\":null},{\"wid\":\"8d21f50d5aa4100d26076a4cce0d0000\",\"descriptor\":\"W0ZKUV Google Accessibility\",\"reference_id\":\"W0ZKUV\",\"custom_reference_id\":\"W0ZKUV\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lara.lorenzo@concentrix.com\"},\"first_name\":\"Lara Lorenzo-Watson (898214)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711767\",\"wid\":\"765f7d98c7d6101935fa04d9254e0000\",\"descriptor\":\"QA Tester\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1973\",\"campaign_id\":\"39\",\"campaign_title\":\"Advisor I, Customer Service R1562387\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with French and English\",\"street\":\"GEO Work-at-home\",\"address\":\"GEO Work-at-home\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":null,\"country\":\"Georgia\",\"short_description\":null,\"long_description\":\"<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!\u00a0<\/p><p><\/p><p><b>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?<\/b> You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.<\/p><p><\/p><p><b>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally? <\/b>Join one of the world\u2019s leading organizations that helps customers find the right music or podcast for every moment!<\/p><p><\/p><p><b>What you need to have is: <\/b><\/p><ul><li><p>Strong communication skills<\/p><\/li><li><p>Excellent <b>French<\/b> language skills (C1)<\/p><\/li><li><p>Advanced level of <b>English<\/b> (B2)<\/p><\/li><li><p>Work experience in a customer experience center is an advantage<\/p><\/li><li><p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p><\/li><li><p>Be organized, have decision-making and analytical skills<\/p><\/li><li><p>Readiness to work on shifts Monday to Sunday<\/p><\/li><li><p>Team player with a great positive attitude and strong interpersonal skill<\/p><\/li><li><p>High school education<\/p><\/li><\/ul><p>\u202f<\/p><p><b>What do you get from us? <\/b><\/p><ul><li><p>Competitive salary<\/p><\/li><li><p>Permanent Work at Home<\/p><\/li><li><p>Fully paid training<\/p><\/li><li><p>Medical insurance<\/p><\/li><li><p>Life insurance<\/p><\/li><li><p>Performance bonus<\/p><\/li><li><p>Internet allowance<\/p><\/li><li><p>Meal vouchers<\/p><\/li><li><p>Various career development opportunities<\/p><\/li><li><p>Holiday pay<\/p><\/li><li><p>Team and Concentrix events<\/p><\/li><li><p>Getting a free premium account after the 3rd month<\/p><\/li><\/ul><p><\/p><p><b>Who are we? <\/b><\/p><p>With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world\u2019s biggest and best companies.<\/p><p><\/p><p>We\u2019re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p><p><\/p><p>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)<\/p>\",\"ats_external_id\":\"R1562387\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-19T03:59:05.524+04:00\",\"created_at\":\"2026-03-27T03:55:19.717+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"125\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1716601\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor - Electronic (Malay & English skills)\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"As a Customer Support Specialist, you will be the first point of contact for customers seeking assistance with our electronic products and services. Your role will involve engaging with customers through live chat, emails, and inbound calls, providing them with expert guidance for different inquiries that customers may have.\",\"long_description\":\"<p><b>Work location: <\/b>Bhiraj Tower, Bangna<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span><span>Engage with customers primarily through inbound call, live\u00a0chat\u00a0and email to\u00a0assist\u00a0with different inquiries and service-related questions.\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Provide clear and helpful advice on using our services and\u00a0product, ensuring customers have a smooth and positive experience.\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.\u00a0<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b>Required Qualification:<span>\u00a0<\/span><\/b><\/p><ul><li><p><span>Foreign national \u00a0<\/span><\/p><\/li><li><p><span>Bachelor degree\u00a0<\/span><\/p><\/li><li><p><span>Fluency in both English (B2) and Malay (Malay Bahasa - Native) is required, including reading, writing, and speaking skills.\u00a0<\/span><\/p><\/li><li><p><span>Welcoming fresh graduates to apply\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b>Working shift &amp; schedule:<\/b><\/p><ul><li><p><span>Shift timing 08.00-17.00 \u00a0<\/span><\/p><\/li><li><p><span>5 working day\u00a0<\/span><\/p><\/li><li><p><span>Willingness to work flexible hours, weekends, and public holidays\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b>Employment Contract: <\/b><\/p><ul><li><p>12 months<\/p><\/li><li><p>Full time<\/p><\/li><li><p>Onsite<\/p><\/li><\/ul><div><p><\/p><p><b><span>Relocation Packages:<span>\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Visa and work permit sponsorship<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Flight<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hotel<span>\u00a0<\/span><\/span><span>accomodation<\/span><\/span><\/p><\/li><\/ul><\/div><p><\/p><p><b>Benefits:<\/b><\/p><ul><li><p><span>KPI performance &amp; Attendance incentives<\/span><\/p><\/li><li><p><span>Annual Salary adjustments \u00a0<\/span><\/p><\/li><li><p><span>Annual Bonus \u00a0<\/span><\/p><\/li><li><p><span>Medical insurance<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1716601\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T06:59:02.663+07:00\",\"created_at\":\"2026-03-27T03:48:43.924+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"languages\":[\"English\",\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"first_name\":\"Nimiwattana, Avassada\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365647\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\/apply\",\"job_requisition_id\":\"R1716601\"}],\"organizations\":[{\"wid\":\"4dc455349dd910097596c3b4e0b80000\",\"descriptor\":\"W0ZY4Z Nothingtech\",\"reference_id\":\"W0ZY4Z\",\"custom_reference_id\":\"W0ZY4Z\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"satishkumar.vennamaneni@concentrix.com\"},\"first_name\":\"Sats Vennamaneni (102275026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716601\",\"wid\":\"cf3d24f33699101eaf5913b1151a0000\",\"descriptor\":\"Customer Advisor - Electronic (Malay & English skills)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1974\",\"campaign_id\":\"37\",\"campaign_title\":\"Advisor I, Customer Service R1630747\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Ukrainian in Tbilisi\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":null,\"country\":\"Georgia\",\"short_description\":null,\"long_description\":\"<p>We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p><p><\/p><p>Concentrix is \u200b\u200ban employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p><p><\/p><p>Welcome to our virtual world! Concentrix digitizes the entire application and selection process and offers you 100% online onboarding. Your new workplace will also be at home, but you will work virtually together with your team!<\/p><p><\/p><p>If you want to go through the virtual selection adventure with us and want to experience the benefits of working from home and work as a Customer Service Agent through various media such as phone, email or chat, then we are looking for you!<\/p><p><\/p><p><b>All that we expect from you<\/b><b>:<\/b><\/p><ul><li>Excellent customer service, focused on all enquiries and provided services<\/li><li>Finding the right solution for each individual problem<\/li><li>Providing all necessary information for new products and promotions<\/li><\/ul><p><\/p><p><b>You have the necessary skills that we are looking for!<\/b><\/p><ul><li>Good communication skills<\/li><li>Excellent written and spoken Ukrainian<\/li><li><span><span>Advanced<\/span><\/span><span><span><span>\u00a0<\/span>level of English<\/span><\/span><\/li><li>High school diploma<\/li><li>Problem-solving skills to find the right solution for any issue<\/li><li>Solid computer skills<\/li><li>Flexibility and positive attitude<\/li><\/ul><p><\/p><p><b>Concentrix offers:<\/b><\/p><ul><li>Remote work from home, guaranteeing a healthy environment<\/li><li>Flexible working hours, ensuring a good work-life balance<\/li><li>Competitive salary<\/li><li>Medical insurance<\/li><li>Life insurance<\/li><li>Performance bonus<\/li><li>Internet allowance<\/li><li>Meal vouchers<\/li><li>Various career development opportunities<\/li><li>Holiday pay<\/li><li>Team and Concentrix events<\/li><\/ul>\",\"ats_external_id\":\"R1630747\",\"location\":\"Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-19T03:59:05.516+04:00\",\"created_at\":\"2026-03-27T03:37:54.329+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1261\",\"campaign_id\":\"14755\",\"campaign_title\":\"Solution Architect (TCF) R1717971\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Morocco<\/li><li>Language: French and English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717971\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:04:58.188+08:00\",\"created_at\":\"2026-03-27T02:04:43.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717971\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366234\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717971\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717971\/apply\",\"job_requisition_id\":\"R1717971\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717971\",\"wid\":\"09f923924080101fb9a1876946ac0000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1262\",\"campaign_id\":\"14754\",\"campaign_title\":\"Solution Architect (TCF) R1717965\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"M\/F\/D\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Germany<\/li><li>Language: German and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717965\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:56:58.059+08:00\",\"created_at\":\"2026-03-27T02:04:42.452+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717965\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366180\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717965\/apply\",\"job_requisition_id\":\"R1717965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717965\",\"wid\":\"f1e248cab2c6101fb8ae548e7fc00000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1263\",\"campaign_id\":\"14750\",\"campaign_title\":\"Specialist, Payroll R1712254\",\"campaign_type\":\"job_application\",\"job_title\":\"specialist payroll\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Specialist, Payroll is responsible for day-to-day execution of payroll processes. This position is responsible for verifying, processing and maintaining payroll programs with speed, accuracy and in compliance with service and performance objectives.\",\"long_description\":\"<ul><li>Responsible for the collection, verification, processing, filing and monitoring of monthly payroll information for specific country\/region<\/li><li>Plan, coordinate, and implement off-cycle payroll processing and reporting<\/li><li>Ensure the maintenance of accurate and concise payroll records for Audit and Compliance<\/li><li>Respond to tickets\/queries on payroll questions in a timely manner and provide resolution<\/li><li>Monitor changes in legislation, update to tax rules and collaborate with the Payroll team to recommend changes<\/li><li>Actively partner with external parties\/payroll vendors (where applicable) and government institutions for social security<\/li><li>administration, pensions, etc.<\/li><li>Adhere to strict data protection standards in handling of highly confidential and sensitive information<\/li><li>Assist in global work and initiatives as needed<\/li><\/ul>\",\"ats_external_id\":\"R1712254\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3200000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T04:04:54.854+08:00\",\"created_at\":\"2026-03-27T02:04:39.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/specialist-payroll_R1712254\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0823\",\"descriptor\":\"Specialist, Payroll\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366187\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/specialist-payroll_R1712254\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/specialist-payroll_R1712254\/apply\",\"job_requisition_id\":\"R1712254\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marielalejandra.gomez@concentrix.com\"},\"first_name\":\"Mariel Alejandra G\u00f3mez Pedraza (101589300)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712254\",\"wid\":\"75d6cbbe39ac101f1a01e26097b20000\",\"descriptor\":\"specialist payroll\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2 - 4 Years of Experience preferred.<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<span>\u00a0<\/span><\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables.<span>\u00a0<\/span><\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1865\",\"campaign_id\":\"314\",\"campaign_title\":\"Advisor I, Customer Service R1701793\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist (Arabic - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Ad Sales Specialist\",\"long_description\":\"<p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of <b>Arabic <\/b>and advanced level of <b>English<\/b><\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1701793\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-15T21:49:53.153+02:00\",\"created_at\":\"2026-03-27T02:03:58.945+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---Arabic-Speaker---On-site-TT02_R1701793\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---Arabic-Speaker---On-site-TT02_R1701793\/apply\",\"job_requisition_id\":\"R1701793\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701793\",\"wid\":\"fdb5b91338d5100e333f0d9e87b10000\",\"descriptor\":\"Ad Sales Specialist (Arabic - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1866\",\"campaign_id\":\"310\",\"campaign_title\":\"Advisor I, Customer Service R1701746\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist\u00a0(English - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Ad Sales Specialist\",\"long_description\":\"<p><b><b>The Concentrix Advantage<\/b><\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b><b>Drive Revenue Through Digital Advertising<\/b><\/b><\/p><p><\/p><p>As an <b><b>Ad Sales Specialist<\/b><\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b><b>Your Responsibilities<\/b><\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b><b>What You Bring<\/b><\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Excellent communication skills in English (at least C1)<\/p><p><\/p><p><b><b>Bonus Points If You Have<\/b><\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b><b>Competencies for Success<\/b><\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b><b>Revenue Ownership<\/b><\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b><b>Consultative Selling<\/b><\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b><b>Pipeline &amp; Sales Execution<\/b><\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b><b>Data-Driven Decision Making<\/b><\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b><b>Resilience &amp; Adaptability<\/b><\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b><b>Why Join Concentrix?<\/b><\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1701746\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-15T21:49:53.118+02:00\",\"created_at\":\"2026-03-27T02:03:57.468+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364792\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701746\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701746\/apply\",\"job_requisition_id\":\"R1701746\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701746\",\"wid\":\"e4cc1b73d560100e2e5bf69b5f9f0000\",\"descriptor\":\"Ad Sales Specialist\u00a0(English - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1867\",\"campaign_id\":\"307\",\"campaign_title\":\"Advisor II, B2B Sales R1708104\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager\u00a0in\u00a0Malaga\u00a0(Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Sales Development Representative in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a<b> Sales Development Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise \u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies \u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies \u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers \u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p>What\u2019s in it for you\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 25.000\u00a0euros gross per year &#43;\u00a0 4.800\u00a0euros gross per year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Relocation support* \u00a0<br \/>- Full paid training for the company and the products you will be working on \u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area \u00a0<br \/>- Spanish lessons, bonuses if you have friends that want to join as well, and much more\u00a0\u00a0 \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1708104<\/span><\/p>\",\"ats_external_id\":\"R1708104\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T08:30:37.958+02:00\",\"created_at\":\"2026-03-27T02:03:56.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368678\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1708104-10\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1708104-10\/apply\",\"job_requisition_id\":\"R1708104\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708104\",\"wid\":\"ad110914e95610153708a08556e60000\",\"descriptor\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1868\",\"campaign_id\":\"306\",\"campaign_title\":\"Advisor I, Customer Service R1701789\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist (German - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of German and advanced level of English<\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-15T21:49:53.083+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\/apply\",\"job_requisition_id\":\"R1701789\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701789\",\"wid\":\"91b679914106100e32e63e5aa6570000\",\"descriptor\":\"Ad Sales Specialist (German - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1869\",\"campaign_id\":\"301\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1715922\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!<\/p><p><\/p><p>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling<\/p><p><\/p><p>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.<\/p><p><\/p><p>Hos Concentrix erbjuder vi:<\/p><p><\/p><p>- Attraktiva l\u00f6nevillkor<\/p><p>- Fullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet<\/p><p>- Tills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00<\/p><p>- Betalt under utbildning<\/p><p>- Betald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*<\/p><p>- Ett stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners<\/p><p>- En fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden<\/p><p>- Ett modernt kontor med \u00f6ppen och trevlig planl\u00f6sning<\/p><p>- Flyttst\u00f6d i f\u00f6rekommande fall<\/p><p><\/p><p><\/p><p>Vad du kommer att uppleva hos Concentrix<\/p><p><\/p><p>Som en del av det Specsavers team kommer du att:<\/p><p><\/p><p>- Hantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.<\/p><p>- Hj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande<\/p><p>- Hantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet<\/p><p>- N\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email<\/p><p>- Ha fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet<\/p><p>- Arbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l<\/p><p><\/p><p>Vem vi skulle vilja ha med i laget<\/p><p><\/p><p>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.<\/p><p><\/p><p>Vi letar efter dig som:<\/p><p><\/p><p>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem<\/p><p>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer<\/p><p>- Har god erfarenhet av att arbeta med dator<\/p><p>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt<\/p><p>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6<\/p><p>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.<\/p><p><\/p><p>Det skulle vara toppen om du dessutom:<\/p><p><\/p><p>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt<\/p><p>- Har erfarenhet av att arbeta B2C<\/p><p>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.<\/p><p><\/p><p>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!<\/p><p><\/p><p><\/p><p>Concentrix is an equal-opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>* V\u00e5ra rekryterare kommer att f\u00f6rklara vilka villkor som g\u00e4ller.<\/p><p><b><span>R1715922<\/span><\/b><\/p>\",\"ats_external_id\":\"R1715922\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:49.628+02:00\",\"created_at\":\"2026-03-27T02:03:53.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1715922\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Swedish-speaking----On-Site-SP02_R1715922\/apply\",\"job_requisition_id\":\"R1715922\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"caroline.johansson@concentrix.com\"},\"first_name\":\"Caroline Johansson (102539931)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715922\",\"wid\":\"163ec871ad23101d81460852e7510000\",\"descriptor\":\"Customer Representative (Swedish-speaking) - On-Site SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1870\",\"campaign_id\":\"300\",\"campaign_title\":\"Advisor II, B2B Sales R1716677\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Dutch-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 08:00 to 17:00<\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area with a hybrid working model<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><span>\u00a0<\/span><span>R1716677<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716677\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T07:51:27.121+02:00\",\"created_at\":\"2026-03-27T02:03:53.444+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366300\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1716677\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1716677\/apply\",\"job_requisition_id\":\"R1716677\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mehmet.soy@concentrix.com\"},\"first_name\":\"Mehmet Soy (014630)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716677\",\"wid\":\"09f923924080101ebb370f3f8b180000\",\"descriptor\":\"Sales Development Representative (Dutch-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1871\",\"campaign_id\":\"295\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1717338\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (German - speaking) On-site MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Support Advisor in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday, 09:00 - 18:00<br \/>- Salary package: <span>\u20ac20,500 gross\/year &#43; up to \u20ac2,000 gross\/year in bonus<\/span><br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><span>R1717338<\/span><\/p>\",\"ats_external_id\":\"R1717338\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1708.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:46.550+02:00\",\"created_at\":\"2026-03-27T02:03:51.607+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Technical-Support-Advisor--German---speaking--On-site-MA05_R1717338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Technical-Support-Advisor--German---speaking--On-site-MA05_R1717338\/apply\",\"job_requisition_id\":\"R1717338\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d3704b4e4415100bc364ee5f95fa0000\",\"descriptor\":\"26228 - MAHLE Smartbike Systems SLU - 980009620\",\"reference_id\":\"980009620\",\"custom_reference_id\":\"980009620\",\"company_reference_id\":null},{\"wid\":\"8543cbc63772100c1cafec5053420000\",\"descriptor\":\"W100YG Mahle Smartbike EMEA Support\",\"reference_id\":\"W100YG\",\"custom_reference_id\":\"W100YG\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"eriana.caforio2@concentrix.com\"},\"first_name\":\"Eriana Alessandra Caforio (102538668)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717338\",\"wid\":\"cf3d24f33699101f550be2425a8b0000\",\"descriptor\":\"Technical Support Advisor (German - speaking) On-site MA05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1872\",\"campaign_id\":\"291\",\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-15T21:49:53.052+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-279359\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\/apply\",\"job_requisition_id\":\"R1539573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1539573\",\"wid\":\"4dd9f1778c29102ae8b3bdd382530000\",\"descriptor\":\"Refer a Friend (Spain Master)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"532\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1560939\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":\"LTU Work-at-Home\",\"address\":\"LTU Work-at-Home\",\"city\":\"Vilnius\",\"state\":null,\"postal_code\":\"97165\",\"region\":null,\"country\":\"Lithuania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><span>This role also offers flexibility in terms of working completely from the comfort of your home!<\/span><\/p><p><\/p><p><span>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage)<\/span><\/p><p><\/p><p><b>About the role,<\/b> as a Customer Support Specialist, you will be responsible for<\/p><ul><li>Bringing great customer service to\u00a0the customers via phone and e-mail,<\/li><li>Providing accurate information about new bookings, rebooking&#39;s and cancellation options for air and rail travel, hotel bookings and more<\/li><li>Finding\u00a0solutions for each individual customer to ensure their journey runs smoothly<\/li><\/ul><p><\/p><p><b>To do great in this role<\/b><span>, you must be fluent in Danish and have a good command of English. Other than that, we&#39;d love for you to be flexible and dynamic addition to our team.<\/span><\/p><p><\/p><p><b><span>To make the most of your time here, we&#39;ll<\/span><span>\u00a0<\/span>offer you this<span>:<\/span><\/b><\/p><ul><li>A salary of\u00a02300,- Euros\/Gross<\/li><li>Bonus up to 250,- Euros\/Gross<\/li><li>Flexible work schedule<\/li><li>A job you can do from the comfort of your own home<\/li><li>Supportive and fun coworkers (if we do say so ourselves)<\/li><\/ul><p><\/p><p><b>Start date:<\/b> 2nd of February, 2026.<\/p><p><b>Working hours: <\/b>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p><p><b>Location:<\/b> Work from home (in Lithuania)<\/p><p><\/p><p><span>Our\u00a0<\/span>recruitment process\u00a0<span>consists of a short phone interview, an online\u00a0test, finally an interview and a background check. If we turn out to be a match, we&#39;ll be happy to make an offer!<\/span><\/p>\",\"ats_external_id\":\"R1560939\",\"location\":\"Vilnius\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T09:22:53.449+03:00\",\"created_at\":\"2026-03-27T01:27:20.802+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1873\",\"campaign_id\":\"267\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1709806\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Danish Speaking) - On-Site TY01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Som forretningsudvikler i Malaga (on-site),\",\"long_description\":\"<div><p>Vil du v\u00e6re en del af et innovativt og voksende team? Vi er en global teknologi- og service virksomhed, der driver fremtidens brands. Vi hj\u00e6lper velkendte brands - dem du bruger hver dag med at forbedre deres forretninger med teknologi og integrerede l\u00f8sninger i over 70 lande.<\/p><p><\/p><p>\u00d8nsker du at vokse og blive inspireret,<b> som forretningsudvikler i Malaga (on-site),<\/b> vil du v\u00e6re en del af vores team af game-changers, som driver fremtidens brands.<\/p><p><\/p><p>Dette job er en fantastisk mulighed for karrierev\u00e6kst, personelig udvilking, \u00a0og venner for livet.<\/p><p><br \/>Ved at arbejde i et internationalt milj\u00f8 vil du f\u00e5 erfaringer, der vil berige dit CV og din personelige udvikling.<\/p><p><\/p><p><b>Hvad skal du lave? <\/b><\/p><p>Som business developer p\u00e5 vores team vil du:<\/p><p>- Repr\u00e6sentere Danmarks og Skandinaviens f\u00f8rende forsikringsselskab, med st\u00e6rke argumenter p\u00e5 h\u00e5nden<\/p><p>- Hav den f\u00f8rste kontakt med potentielle kunder, hvor du afd\u00e6kker deres behov<\/p><p>- S\u00e6t m\u00f8det direkte ind i forsikringsselskabets kalender, forsikringsselskabet st\u00e5r for forsikringssalget<\/p><p>- M\u00e6rk hold\u00e5nden, hvor alle hj\u00e6lper hinanden<\/p><p><\/p><p><b>Dine kvalifikationer<\/b><\/p><p>Vi tager i mod vores game-changers med \u00e5bne arme, mennesker med forskellig baggrund, som er nysgerrige og villige til at l\u00e6re. Dit naturlige talent for at hj\u00e6lpe andre og g\u00f8re en forskel.<\/p><p><\/p><p>Concentrix er et godt match hvis du:<\/p><p>- Snakker dansk flyende og har godt kenskab til engelsk.<\/p><p>- Er selvst\u00e6ndig, drevet af resultater og br\u00e6nder for dit job<\/p><p>- Har godt kendskab til telemarketing\/salg<\/p><p>- Har min 2 \u00e5rs arbejdserfaring<\/p><p>- Kan identificere nye slagschancer<\/p><p>- Er god til at navigere p\u00e5 en computer<\/p><p>- Erfaring inden for salg eller m\u00f8debooking er en fordel, men ikke et krav.<\/p><p>- Er en teamplayer<\/p><p>- Er villig til at g\u00e5 den ekstra mile for at f\u00e5 m\u00f8det i hus<\/p><p>- Er kvalitetsbevidst<\/p><p>- Kan lide at arbejde med frihed under eget ansvar<\/p><p><\/p><p>Opfylder du ikke alle krav? Ingen bekrymning. Vi er dedikerede i at s\u00f8rge for, at du allievel f\u00e5r en god start.<\/p><p><\/p><p>Det vigtigste er du er villig til at l\u00e6re og ikke bange for en udfordring.<\/p><p>Vi s\u00f8rger for, at du f\u00e5r den bedste opl\u00e6ring og l\u00f8bende tr\u00e6ning til at vedligeholde og forbedre dine evner som m\u00f8debooker. Vi gl\u00e6der os til at hj\u00e6lpe dig med, at blive den bedste version af dig selv p\u00e5 vores team.<\/p><p><\/p><p><b>Hvad er der i det for dig?<\/b><\/p><p><\/p><p>Vi udfordrer mulighederne, for at kunne levere de bedst mulige resultater og den bedste kundeoplevelse, som er udover normalen. Det er derfor, vi investerer betydeligt i vores folk, vores infrastruktur og vores evner for at sikre langsigtet succes for vores teams, vores kunder og DIG.<\/p><p><\/p><p>I denne rolle tilbyder vi fordele, der hj\u00e6lper med at underst\u00f8tte din <b>unikke livsstil:<\/b><\/p><p>- Fuldtidskontrakt 39 timer\/uge: Mandag til Torsdag<\/p><p>- L\u00f8n 20.400 euro brutto\/\u00e5r &#43; op til 3000 euro brutto\/\u00e5r i bonus<\/p><p>- Fantastisk kontorplacering i Benalmadena, Malaga<\/p><p>- Betalt opl\u00e6ring<\/p><p>- Karriereudviklingsprogram og specialiserede kurser<\/p><p><\/p><p><b>Oplev den bedste version af dig!<\/b><\/p><p><\/p><p>Hos Concentrix investerer vi i vores game-changers, fordi vi ved, at n\u00e5r vores folk trives, trives vores kunder og deres kunder.<\/p><p><\/p><p>Hvis alt dette f\u00f8les som det perfekte skridt i din karriererejse, vil vi gerne h\u00f8re fra dig. Ans\u00f8g i dag, og find ud af, hvorfor over 440.000&#43; game-changers rundt om i verden kalder Concentrix for deres &#34;valgte arbejdsgiver&#34;.<\/p><p><\/p><p><i>Concentrix er en arbejdsgiver med lige muligheder<\/i><\/p><p><i>Vi er stolte forenet som \u00e9t team, \u00e9n virksomhed globalt. Vi er forpligtet til lige besk\u00e6ftigelsesmuligheder for alle kandidater og et arbejdsmilj\u00f8 fri for diskrimination og chikane. Al vores rekrutteringspraksis er baseret p\u00e5 forretningsbehov, jobkrav og faglige kvalifikationer uden hensyntagen til race, alder, k\u00f8nsidentitet, seksuel orientering, religion, etnicitet, familie- eller for\u00e6ldrestatus, national oprindelse, handicap eller enhver anden klassifikation beskyttet af g\u00e6ldende national lovgivning.<\/i><\/p><\/div><p><span>R1709806<\/span><\/p>\",\"ats_external_id\":\"R1709806\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T14:05:55.692+02:00\",\"created_at\":\"2026-03-27T01:02:41.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\/apply\",\"job_requisition_id\":\"R1709806\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"80767babee88101ef757ffe8fd300000\",\"descriptor\":\"W0ZPO0 P_Tryg Spain\",\"reference_id\":\"W0ZPO0\",\"custom_reference_id\":\"W0ZPO0\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ee8e8bd6904660000\",\"descriptor\":\"20278 - Tryg - WHSBTSPAIN98\",\"reference_id\":\"WHSBTSPAIN98\",\"custom_reference_id\":\"WHSBTSPAIN98\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jeppe.jensen@concentrix.com\"},\"first_name\":\"Jeppe Jensen (102540855)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709806\",\"wid\":\"6b00a5c3223410171fbdc25515650000\",\"descriptor\":\"Business Developer (Danish Speaking) - On-Site TY01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"512\",\"campaign_id\":\"154\",\"campaign_title\":\"Advisor I, Customer Service R1538642\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (vestiging Jaggernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><h1><\/h1><h2><\/h2><p>Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX <\/b>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <b><u>telefonische klantenservice<\/u><\/b> te verlenen.<br \/>\u00a0<\/p><p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p><p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p><p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p><h2><\/h2><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 18 jaar<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p><\/li><li><p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p><\/li><li><p>Bereid zijn de Bankier eed af te leggen<\/p><\/li><li><p>Goede beheersing van de Nederlandse- en Engelse taal<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p><\/li><li><p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Uitstekende computervaardigheden;<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p><\/li><li><p>Klantgericht, resultaatgericht en stressbestendig;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b>Werktijden<\/b><\/h1><ul><li><p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p><\/li><li><p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <i>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/i><\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving;<\/p><\/li><li><p>Een full-time basistraining, WFT-training en een producttraining <i>(betaald training)<\/i>;<\/p><\/li><li><p>Na het behalen van de WFT-training ontvang jij een certificaat hiervoor;<\/p><\/li><li><p>Doorlopend coaching;<\/p><\/li><li><p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Vervoerstoelage op basis van gewerkte uren<\/p><\/li><li><p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon;<\/p><\/li><li><p>Doorgroeimogelijkheden;<\/p><\/li><li><p>Referral bonus (als jij andere geschikte kandidaten aanbeveelt die indienst treden)<\/p><\/li><li><p>Loyaliteitsbonus (bij 3, 6 en 12 maanden indienst. Na een jaar ontvang je elke 6 maanden een loyaliteitsbonus)<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h2><\/h2><h1><\/h1><p><\/p><h1><b>Solliciteren<\/b><\/h1><p>Spreekt het bovenstaande je aan?<\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p><p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p><span>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, gender identiteit of gender expressie, beschermde veteranenstatus, handicapstatus of enig ander wettelijk beschermd kenmerk.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1538642\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T10:03:17.851+02:00\",\"created_at\":\"2026-03-27T00:55:12.961+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1874\",\"campaign_id\":\"254\",\"campaign_title\":\"Advisor II, B2B Sales R1702527\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (German - speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Barcelona or Valencia (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative in Barcelona or Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals<\/p><p>- Focus on driving profitability through proactive management<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German with intermediate English level\u00a0<br \/>- Have a solid sales background and previous experience in Sales B2B\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have previous experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary offer: 20,976 euros gross\/year\u00a0and bonus up to 7.400 euros gross\/year\u00a0<br \/>- Friendly location at either or Barcelona or Valencia office<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>- Opportunities for a career abroad through the International Mobility Program\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1702527\u00a0<\/p>\",\"ats_external_id\":\"R1702527\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T01:59:09.683+02:00\",\"created_at\":\"2026-03-27T00:44:41.193+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359177\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--German---speaking----Hybrid---High-Tech-Industry-HE04_R1702527\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--German---speaking----Hybrid---High-Tech-Industry-HE04_R1702527\/apply\",\"job_requisition_id\":\"R1702527\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pablojusto.duque@concentrix.com\"},\"first_name\":\"Pablo Justo Duque Fernandez Pinedo (102541477)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1702527\",\"wid\":\"91b679914106100ec7b94e51354e0000\",\"descriptor\":\"Inside Sales Representative (German - speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1875\",\"campaign_id\":\"253\",\"campaign_title\":\"Advisor I, Customer Service R1701394\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German - speaking) On-site MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary range 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p>\",\"ats_external_id\":\"R1701394\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T01:59:09.676+02:00\",\"created_at\":\"2026-03-27T00:44:40.732+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German---speaking--On-site-MA05_R1701394\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--German---speaking--On-site-MA05_R1701394\/apply\",\"job_requisition_id\":\"R1701394\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701394\",\"wid\":\"62b461240939100de7a76a9e09c10000\",\"descriptor\":\"Customer Service Representative (German - speaking) On-site MA05\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"513\",\"campaign_id\":\"144\",\"campaign_title\":\"Advisor I, Customer Service R1543394\",\"campaign_type\":\"job_application\",\"job_title\":\"Servicemedewerker voor de praktijklijn van een Medisch Contactcentrum (Jagernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p>Heb jij affiniteit met zowel de gezondheidszorg, cultuurverschillen alsook met telefonische dienstverlening? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX<\/b> Suriname is op zoek naar fulltime Servicemedewerkers voor de praktijklijn van een Medisch Contactcentrum (MCC).<\/p><p><\/p><p>Het MCC zorgt voor goede zorg voor alle asielzoekers (vluchtelingen uit andere landen) in Nederland. Hierbij besteden ze extra aandacht aan taal- en cultuurverschillen, de asielprocedure, de leefsituatie en de zorgbehoefte van asielzoekers. Dit doen zij vanuit de kernwaarden: vertrouwen, professioneel en maatschappelijk.<br \/>Als Servicemedewerker dien je het MCC zo goed mogelijk te representeren door op een empathische manier telefonische ondersteuning te verlenen.<br \/>\u00a0<\/p><p><\/p><p><\/p><h1><b>Een greep uit je dagelijkse werkzaamheden:<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Telefonische ondersteuning, in- en outbound (reactief);<\/p><\/li><li><p>Het te woord staan van asielzoekers, COA-medewerkers en (GZA-) zorgverleners (evt. met tolk) m.b.t.:<\/p><\/li><li><p>- Afspraken maken n.a.v. doorverwijzingen van de huisarts of andere zorgverleners<\/p><\/li><li><p>- Afspraken in het ziekenhuis, fysiotherapie etc.<\/p><\/li><li><p>Deze afspraken worden zelf gemaakt, waarbij rekening wordt gehouden met de verzekeringsvoorwaarden voor de asielzoeker (RMA)<\/p><\/li><li><p>- Afspraken maken m.b.t. tandklachten;<\/p><\/li><li><p>Triage van pijnklachten en beoordeling of het een spoedafspraak is of een reguliere afspraak;<\/p><\/li><li><p>Afspraak inplannen bij gecontracteerde tandarts en indien noodzakelijk ongecontracteerde tandarts;<\/p><\/li><li><p>Afspraak inplannen bij tandartsbus op locatie in tandarts applicatie;<\/p><\/li><li><p>Afspraak maken bij specialistische partijen voor tandklachten zoals kindtandarts, kaakchirurg etc;<\/p><\/li><li><p>Beantwoorden van verzekeringsvragen;<\/p><\/li><li><p>Boeken van zorgtaxi\u2019s;<\/p><\/li><li><p>O.b.v. geldende voorwaarden (type COA-locatie en indicatie pati\u00ebnt);<\/p><\/li><li><p>Overige vragen zoals het doorverbinden naar locaties.<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><p><\/p><p><\/p><ul><li><p>Minimale leeftijd van 20 jaar;<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p><\/li><li><p>Goede beheersing van zowel de Nederlandse als de Engelse taal;<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Empathisch vermogen;<\/p><\/li><li><p>Je weet effectief om te gaan met cultuurverschillen. Je kent de verschillen in communicatiestijlen en weet je daarop aan te passen;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de gezondheidszorg en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Assertiviteit (onder andere de regie nemen in een gesprek op een beleefde en correcte manier);<\/p><\/li><li><p>Uitstekende computervaardigheden (je zult met diverse computersystemen werken);<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de cli\u00ebnten\/pati\u00ebnten;<\/p><\/li><li><p>Stressbestendig zijn;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><b>Werktijden<\/b><\/h1><h1><\/h1><ul><li><p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week producttraining van maandag t\/m vrijdag van 03:30 tot 12:00uur<\/p><\/li><li><p>Na de training zul je minimaal 32uur per week en maximaal 40 uur per week ingeroosterd worden binnen de openingstijden van <b>maandag t\/m vrijdag tussen 03:30AM en 12:00PM<\/b> <i>(wanneer de wintertijd in oktober 2024 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:30AM tot 13:00PM).<\/i><\/p><\/li><li><p>Elke dag vanaf 03:30AM beschikbaar zijn\u00a0<\/p><\/li><\/ul><h1><\/h1><h1><\/h1><p><\/p><h1><\/h1><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving<\/p><\/li><li><p>Een full-time basistraining en een producttraining <i>(betaald training)<\/i><\/p><\/li><li><p>Doorlopend coaching<\/p><\/li><li><p>Een uitstekend salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Taaltoeslag (omdat 80% van de gesprekken in het Engels gevoerd dienen te worden)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Referralbonus<\/p><\/li><li><p>Vakantiegeld (uitbetaling in de maand juli)<\/p><\/li><li><p>Doorgroeimogelijkheden<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Solliciteren<\/b><\/h1><p><\/p><p><b>Spreekt het bovenstaande je aan?<\/b><\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1543394\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T10:03:17.868+02:00\",\"created_at\":\"2026-03-27T00:37:51.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1264\",\"campaign_id\":\"14744\",\"campaign_title\":\"Solution Architect (TCF) R1717936\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect for Power Platform\",\"street\":\"SWE Work-at-Home\",\"address\":\"SWE Work-at-Home\",\"city\":\"SWE\",\"state\":\"Skane County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Cloud Solution Architect for Power Platform<\/b><\/p><p>We are looking for a seasoned Power Platform Cloud Solution Architect with extensive experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience Level:<\/b><span>\u00a0<\/span>SME expert in Power Platform governance, administration, and Power Apps development.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Advanced knowledge of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/li><li><b>Power Platform Technologies:<\/b><span>\u00a0<\/span>Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/li><li><b>Enterprise Focus:<\/b><span>\u00a0<\/span>Demonstrated experience in Power Platform administration and support within large-scale environments.<\/li><li><b>Training &amp; Troubleshooting:<\/b><span>\u00a0<\/span>Skilled in delivering technical training and resolving complex application issues.<\/li><li><b>Problem-Solving &amp; Collaboration:<\/b><span>\u00a0<\/span>Excellent analytical and collaboration skills.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong ability to engage with key stakeholders and cross-functional teams.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Advanced Microsoft certifications preferred.<\/li><li><b>Consulting Experience:<\/b><span>\u00a0<\/span>Previous customer-facing roles are highly desirable.<\/li><li><b>Continuous Learning:<\/b><span>\u00a0<\/span>Strong commitment to staying updated on modern engineering practices and tools.<\/li><\/ul><p><\/p><p><b>Required Skill Set<\/b><\/p><p><\/p><p><b>Power Platform Development<\/b><\/p><ul><li>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/li><li>Development of Power Pages.<\/li><li>Knowledge of Application Lifecycle Management (ALM) via Solutions.<\/li><li>Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.<\/li><li>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/li><li>Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.<\/li><\/ul><p><\/p><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).<\/li><li>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/li><li>Expertise in developing environment strategies (environment types, purpose, security roles).<\/li><li>Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.<\/li><li>Analytical skills for reporting and data analysis within PPAC and M365 audit logs.<\/li><li>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/li><\/ul><p><\/p><p><b>Desired Skill Set<\/b><\/p><p><\/p><p><b>Dynamics 365 Customer Engagement<\/b><\/p><ul><li>Up to date product knowledge in Dynamics 365 Customer Engagement modules:<ul><li>Dynamics 365 Sales<\/li><li>Dynamics 365 Customer Service<\/li><li>Dynamics 365 Customer Insights \u2013 Journeys<\/li><li>Dynamics 365 Field Service<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Dynamics CRM On-premises<\/b><\/p><ul><li>Enterprise level administration and development focused specifically with:\u00a0\u00a0<ul><li>CRM infrastructure installation and configuration\u00a0<\/li><li>CRM deployment configuration\u00a0<\/li><li>CRM customization\u00a0and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows)\u00a0<\/li><li>CRM integration\u00a0<\/li><li>Dynamics CRM Cloud Migration\u00a0<\/li><\/ul><\/li><li>Knowledge in CRM 2015&#43; build versions and upgrade experience\u00a0\u00a0<\/li><li>Architectural experience for Dynamics CRM\u00a0on-premises\u00a0<\/li><li>A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.\u00a0<\/li><li>Environment health assessment experience\u00a0<\/li><\/ul><p>This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.<\/p>\",\"ats_external_id\":\"R1717936\",\"location\":\"SWE, Skane County\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T02:04:47.066+08:00\",\"created_at\":\"2026-03-27T00:04:50.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1717936-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"SWE\",\"state\":\"Skane County\",\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"25225\",\"primary_location\":{\"id\":\"SE-WFH-INDIR-01\",\"wid\":\"740544c0a47f011310e185771f110756\",\"descriptor\":\"SWE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366177\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1717936-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Work-at-Home\/Cloud-Solution-Architect-for-Power-Platform_R1717936-1\/apply\",\"job_requisition_id\":\"R1717936\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717936\",\"wid\":\"2a25163032c8101fb54017e847640000\",\"descriptor\":\"Cloud Solution Architect for Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1265\",\"campaign_id\":\"14732\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1715497\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Defender Engineer\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div>As a Microsoft Defender Engineer, you will play a vital role in ensuring the security and protection of an organization&#39;s digital assets by leveraging Microsoft Defender solutions. Your expertise will be focused on configuring, managing, and optimizing Microsoft Defender products to detect, prevent, and respond to various cyber threats. You will collaborate with cross-functional teams to develop and implement robust security strategies that safeguard the organization&#39;s systems, networks, and data.\u00a0<b>The position is a full-time permanent role, and you will report to our regional Leader.\u00a0<\/b><\/div><div><br \/><b>What you need to have is:<\/b><\/div><ul><li><span>8&#43; Years of total Security Engineering experience<\/span><\/li><li><span>3&#43; years of experience with Defender for Endpoint in Microsoft GCC\/GCC-H environments<\/span><\/li><li><span>Experience with Microsoft Defender (Endpoint, Office 365, Cloud),<\/span><\/li><li><span>Experience with Purview and Security for Copilot<\/span><\/li><li><span>Relevant industry certifications such as Microsoft Certified: AZ-500\/MS-500, SC-100, SC-300 etc. is an advantage<\/span><\/li><li><span>Deep understanding of modern cyber threats, attack techniques, and security mitigation strategies.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1715497\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:18:17.631+08:00\",\"created_at\":\"2026-03-27T00:04:45.897+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDczMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Microsoft-Defender-Engineer_R1715497-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367319\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Microsoft-Defender-Engineer_R1715497-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Microsoft-Defender-Engineer_R1715497-1\/apply\",\"job_requisition_id\":\"R1715497\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1715497\",\"wid\":\"8df85f95811d101fa3fe0e507e9d0000\",\"descriptor\":\"Microsoft Defender Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1266\",\"campaign_id\":\"14719\",\"campaign_title\":\"Specialist, Sales Trainer R1717939\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Specialist , Sales Trainer\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul>\",\"ats_external_id\":\"R1717939\",\"location\":\"Cairo\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T02:04:39.932+08:00\",\"created_at\":\"2026-03-27T00:04:43.341+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDcxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Specialist---Sales-Trainer_R1717939-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Specialist---Sales-Trainer_R1717939-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Specialist---Sales-Trainer_R1717939-1\/apply\",\"job_requisition_id\":\"R1717939\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717939\",\"wid\":\"2880ae41a0f6101fb581b3b43ca80000\",\"descriptor\":\"B2B Specialist , Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1267\",\"campaign_id\":\"14715\",\"campaign_title\":\"Software Business Analyst I (TCF) R1716419\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SuccessFactors Time Tracking (Senior)\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor SAP SuccessFactors Time Tracking<\/b> Senior para sumarse a un proyecto de implementaci\u00f3n.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Ejecutar la implementaci\u00f3n del m\u00f3dulo Time Tracking en SAP SuccessFactors.<\/p><\/li><li><p>Realizar relevamiento de procesos y dise\u00f1o de la soluci\u00f3n.<\/p><\/li><li><p>Configuraci\u00f3n del sistema seg\u00fan requerimientos del negocio.<\/p><\/li><li><p>Participar en pruebas y acompa\u00f1ar el go-live.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos.<\/p><\/li><li><p>Asegurar la correcta integraci\u00f3n con otros m\u00f3dulos de SAP SuccessFactors.<\/p><\/li><li><p>Brindar soporte experto durante todo el ciclo del proyecto.<\/p><\/li><\/ul><p><\/p><p><b>Alcance del rol:<\/b><\/p><ul><li><p>Implementaci\u00f3n y configuraci\u00f3n de esquemas de tiempos positivos y negativos.<\/p><\/li><li><p>Participaci\u00f3n en el dise\u00f1o funcional y configuraci\u00f3n de los m\u00f3dulos Time Tracking, Time Off y Timesheet.<\/p><\/li><li><p>Asegurar la correcta integraci\u00f3n con Employee Central y otros m\u00f3dulos de SAP SuccessFactors.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>Experiencia comprobable en proyectos de implementaci\u00f3n de Time Tracking.<\/p><\/li><li><p>S\u00f3lidos conocimientos en SAP SuccessFactors Time Tracking.<\/p><\/li><li><p>Experiencia en gesti\u00f3n e interacci\u00f3n con clientes.<\/p><\/li><li><p>Se valorar\u00e1 experiencia en Employee Central (EC) y Employee Central Payroll (ECP).<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><\/ul><p><\/p><p><\/p><p>#SAP #SuccessFactors #SAPSuccessFactors #TimeTracking #EmployeeCentral #ECP #ConsultorSAP #FullTime #ImplementacionSAP<\/p>\",\"ats_external_id\":\"R1716419\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T02:04:37.446+08:00\",\"created_at\":\"2026-03-27T00:04:42.139+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDcxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Consultor-SAP-SuccessFactors-Time-Tracking--Senior-_R1716419\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366253\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Consultor-SAP-SuccessFactors-Time-Tracking--Senior-_R1716419\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Consultor-SAP-SuccessFactors-Time-Tracking--Senior-_R1716419\/apply\",\"job_requisition_id\":\"R1716419\"}],\"organizations\":[{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzalomartin.gumbaucorrado@concentrix.com\"},\"first_name\":\"Gonzalo Gumbau (102009332)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1716419\",\"wid\":\"b766ea11f892101df1eda3a7491c0000\",\"descriptor\":\"Consultor SAP SuccessFactors Time Tracking (Senior)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"476\",\"campaign_id\":\"2125\",\"campaign_title\":\"Advisor I, Customer Service R1708887\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><span><span><span><span>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0Dutch Customer Service Advisor on an internationally innovative campaign, with a salary of <b>R20\u00a0749.<\/b><\/span><br \/><br \/><span>You will be working on-site from our vibrant Cape Town office, where creativity meets innovative technology. All the while, you will become part of a community of like-minded individuals who become friends for life.<\/span><\/span><\/span><\/span><\/p><p><\/p><p><\/p><p><b><span><span><span><span>This\u00a0Customer Service Advisor role at Concentrix is a great match if you:<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span><span>Have a minimum of <b>6 months<\/b> international Call Centre experience\u00a0<b>(essential)<\/b><\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Passed Grade 12<b>(essential)<\/b><\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Ability to work shifts aligned to UK business hours<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Proficient in Dutch verbal communication<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Are self-motivated and highly responsible<\/span><\/span><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span><span><span><span>What is in it for you?<\/span><\/span><\/span><\/span><\/b><br \/><b><span><span><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span><span>A monthly salary of <b>R20\u00a0749<\/b><\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Pension Fund<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Subsidised transport<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Group life cover<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Fantastic Employee Assistance Programme (EAP)<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Access to financial well-being sessions, will writing sessions and stress management sessions<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Team building and upskill training opportunities<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Interactive and inclusive company culture<\/span><\/span><\/span><\/span><\/p><\/li><\/ul><p><br \/><span><span><span><b><span>What you will do in this role:<\/span><\/b><\/span><\/span><\/span><b><span><span><span>\u00a0<\/span><\/span><\/span><\/b><\/p><ul><li><p><span><span><span><span>Taking ownership of high-profile, escalated cases from beginning to resolution<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Manage work orders within business SLA&#39;s<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Proactively offer solutions to any issues or concerns that customers might face<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Consistently applying agreed behavioural and compliance standards<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Sharing knowledge and skills with other members of the team<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Developing and maintaining current knowledge of the campaign<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Ensuring first contact resolution at all times<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Providing excellent customer experiences at all times<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Verifying and updating customer information<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Proactively offer solutions to any issues or concerns that customers might face<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span><span><span><span>Your qualifications and experience<\/span><\/span><\/span><\/span><\/p><\/li><\/ul><ul><\/ul><ul><\/ul><p><\/p><p><span><span><span><span>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/span><\/span><\/span><\/span><\/p><p><\/p><p><span><span><span><span>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/span><\/span><\/span><\/span><\/p><p><br \/><span><span><span><span><b>Eligibility to work<\/b><\/span><\/span><\/span><\/span><br \/><span><span><span><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position, and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><span><b>Disclaimer\u00a0<\/b><\/span><\/span><\/span><\/span><\/p><p><span><span><span><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span>\u00a0<\/span><\/span><\/span><\/h2>\",\"ats_external_id\":\"R1708887\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T23:59:06.233Z\",\"created_at\":\"2026-03-26T23:54:52.685Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"477\",\"campaign_id\":\"2118\",\"campaign_title\":\"Advisor I, Sales R1568277\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Site based\",\"street\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"address\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"city\":\"Rotherham\",\"state\":\"South Yorkshire\",\"postal_code\":\"S63 5NB\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"\",\"long_description\":\"<div>!<b>Take steps towards a new career today!<\/b><\/div><div><div><p><\/p><p><b>About us\u2026<\/b><\/p><p><\/p><p><i><b>Working with us is more than just a job. It\u2019s work you can feel proud of!<\/b><\/i><\/p><p>We\u2019re looking for passionate, caring &amp; experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK\u2019s biggest Telecommunications company!<\/p><ul><li>Excellent starting salary of<span>\u00a0<\/span><b>\u00a325,480<\/b><b> plus opportunity to earn Bonus which is uncapped!<\/b><\/li><li>Role is based <span>Adwick Park, Swinton, Rotherham S63 5NA<\/span><\/li><li><b>Rotational Shift pattern.<\/b><span>\u00a0<\/span>You will work 40 hrs per week between the hours of 8am-10.15pm Monday - Sunday<\/li><li><\/li><\/ul><p>As an<span>\u00a0<\/span><b>Inbound Sales Advisor,<\/b><span>\u00a0<\/span>You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p><p><\/p><p><b>Benefits of being an Inbound Sales Advisor:<\/b><\/p><ul><li>Full training<\/li><li>Fantastic<span>\u00a0<\/span><b>Career Development<\/b><span>\u00a0<\/span>opportunities and access to our fantastic<span>\u00a0<\/span><b>Concentrix University<\/b><span>\u00a0<\/span>portal<\/li><li>Exclusive discounts on sim only plans up to 80% for<span>\u00a0<\/span><b>you &amp; up to 4 for family and friends!<\/b><\/li><li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li><\/ul><p>family &amp; friends deals&#34;<\/p><p><\/p><p><b>What you\u2019ll need\u2026<\/b><\/p><ul><li>Individuals with excellent interpersonal and communication skills.<\/li><li>Computer literate, with the ability to navigate multiple systems efficiently.<\/li><li>Proficient in English, both oral and written.<\/li><li>Clear criminal and credit records<\/li><li>Ability to provide reference within last 3 years of employment.<\/li><li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li><li>An ability to work as part of a great team<\/li><li><\/li><\/ul><p><i><b>What are you waiting for?<\/b><\/i><\/p><p><\/p><p><i><b>We are\u2026One Team. One Company. One Concentrix<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is an Equal Opportunity Employer, and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.<\/b><\/i><\/p><p><\/p><p><i><b>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/b><\/i><\/p><p><\/p><p><\/p><\/div><div><p>Job Types: Full-time, Permanent<\/p><\/div><div><p>Pay: \u00a325,480 per year<\/p><\/div><div><p>Additional pay:<\/p><p><\/p><ul><li>Bonus scheme<\/li><\/ul><p><\/p><p>Benefits:<\/p><p><\/p><ul><li>Company pension<\/li><li>Employee discount<\/li><li>Sick pay<\/li><li>Store discount<\/li><\/ul><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1568277\",\"location\":\"Rotherham, South Yorkshire\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T23:59:06.225Z\",\"created_at\":\"2026-03-26T23:37:48.047Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"478\",\"campaign_id\":\"2097\",\"campaign_title\":\"Advisor I, Customer Service R1703535\",\"campaign_type\":\"job_application\",\"job_title\":\"German Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0German Customer Support Advisor\u00a0working on an internationally innovative campaign with a salary of R20\u00a0000.<br \/><br \/>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<br \/><br \/>You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life.<br \/><br \/>What you will do in this role<\/p><p><\/p><ul><li>Taking ownership of high profile, escalated cases from beginning to resolution<\/li><li>Manage work order within business SLA&#39;s<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Consistently applying agreed behavioural and compliance standards<\/li><li>Sharing knowledge and skills with other members of the team<\/li><li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li><li>Developing and maintaining current knowledge of the campaign<\/li><li>Ensuring first contact resolution at all times<\/li><li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li><li>Providing excellent customer experiences at all time<\/li><li>Verifying and updating customer information<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Your qualifications and experience<\/li><\/ul><p><br \/>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/p><p><\/p><ul><li>Have a minimum of 6 months international Call Centre <span>experience\u00a0<b>(essential)<\/b><\/span><\/li><li>Passed Grade 12<\/li><li>Ability to work shifts aligned to UK business hours<\/li><li>Proficient in German verbal communication<\/li><li>Are self-motivated and highly responsible<\/li><\/ul><p><\/p><p>What is in it for you?<\/p><p><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>A monthly salary of R20\u00a0000<\/li><li>Medical aid for main member \/ medical insurance for employee and two dependents<\/li><li>Pension Fund<\/li><li>Subsidised transport<\/li><li>Group life cover<\/li><li>Fantastic Employee Assistance Programme (EAP)<\/li><li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li><li>Team building and upskill training opportunities<\/li><li>Interactive and inclusive company culture<\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><\/p><p>#ConcentrixSA<\/p><p><\/p>\",\"ats_external_id\":\"R1703535\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T23:59:06.217Z\",\"created_at\":\"2026-03-26T23:37:38.944Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1876\",\"campaign_id\":\"252\",\"campaign_title\":\"Advisor II, Technical Support  R1718050\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Italian - speaking) On-site MI36\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":\"A Coruna\",\"country\":\"Spain\",\"short_description\":\" Technical Support Agents with Italian \",\"long_description\":\"<p>Are you interested in starting or focusing your career in the technology and software area?<\/p><p><\/p><p>We are looking for <b>Technical Support Agents with Italian<\/b> to provide technical assistance to a project with a world leading software development company.\u00a0<\/p><p><\/p><p>If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!\u00a0<\/p><p><\/p><p><b>Requirements:\u00a0<\/b><\/p><p><\/p><p>- Excellent interpersonal and communication skills in Italian (native) and English (advanced)<\/p><p>- Training or experience in IT technologies\/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)\u00a0<\/p><p>- Ability to handle diverse customer situations, with empathy and professionalism.\u00a0<\/p><p>- Critical and logical thinking for effective problem solving\u00a0<\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><p>- Full time (39h\/week), permanent contract, from Monday to Friday, 09.00 - 18.00<\/p><p>- Excellent work environment (multicultural)\u00a0<\/p><p>- Good work-life balance\u00a0<\/p><p>- Extensive training on the product, cutting-edge technologies and highly demanded in the market.\u00a0<\/p><p>- Important possibilities for development and promotion within the company, nationally and internationally.\u00a0<\/p><p><\/p><p>If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1661968<\/span><\/p>\",\"ats_external_id\":\"R1718050\",\"location\":\"A Coruna, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T01:59:14.914+02:00\",\"created_at\":\"2026-03-26T23:06:21.619+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"15008\",\"primary_location\":{\"id\":\"ES-LAC-NEWTO-Y0\",\"wid\":\"b67da9176e3d1062f9e37f47aa46c227\",\"descriptor\":\"ESP La Coruna\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368157\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/La-Corua\/Technical-Support-Advisor--Italian---speaking--On-site-MI36_R1718050\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/La-Corua\/Technical-Support-Advisor--Italian---speaking--On-site-MI36_R1718050\/apply\",\"job_requisition_id\":\"R1718050\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"3daa876c3ed6101f35ccce03c8b80000\",\"descriptor\":\"W0ZRIS MICROSOFT O365 - Enterprise LaC PRD\",\"reference_id\":\"W0ZRIS\",\"custom_reference_id\":\"W0ZRIS\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801ac02edc2883e065256\",\"descriptor\":\"W5401 - Microsoft - 990025401\",\"reference_id\":\"990025401\",\"custom_reference_id\":\"990025401\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"antonio.fernandez@concentrix.com\"},\"first_name\":\"Antonio Fernandez Otero (217830)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718050\",\"wid\":\"2880ae41a0f6101fc68bc4d8fd750000\",\"descriptor\":\"Technical Support Advisor (Italian - speaking) On-site MI36\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1825\",\"campaign_id\":\"93\",\"campaign_title\":\"Advisor I, Customer Service R1715581\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agents in Turkish and English\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1010\",\"region\":null,\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Hi, we\u2019re a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for some of the world\u2019s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX that helps brands grow across the world and into the future. Whether it\u2019s a specific solution or the whole end-to-end journey \u2014 we\u2019ve got it covered. We\u2019re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 70&#43; countries and six continents, we provide services across key industry verticals including technology &amp; consumer electronics; retail, travel &amp; ecommerce; banking, financial services &amp; insurance; healthcare; communications &amp; media; automotive; and energy &amp; public sector. Concentrix Corporation (NASDAQ: CNXC) operating under the trade name Concentrix - Location: virtually everywhere - visit\u202fconcentrix.com to learn more.<br \/><br \/>Success is waking up happy to do a job you love. Looking for that job?<br \/>Join our new team of game-changers in Tirana!<br \/><br \/>We\u2019re currently looking for Customer Service Agents in Greek and English.<br \/><br \/>The ideal candidate will be able to:<br \/>Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>Ability to stay focused and organized to correctly handle customer\u2019s request in a timely manner<br \/>Occasionally taking outbound calls to resolve cases and check whether customer\u2019s issue is correctly resolved<br \/>Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>Must be able to use CRM tools and related software to handle any contact<br \/>Key competencies and qualifications:<br \/>Customer focus, empathy and attention to details are core competencies<br \/>Fast typer, minimum 30 WPM<br \/>Ability to handle stressful situations and contacts<br \/>Ideally you have previous experience in a customer facing role or a contact center<br \/>Able to work fast and effectively<br \/>Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>Strong problem solving skills, make the right call and access existing processes to quickly resolve customer\u2019s issues<br \/>Team player who shares information and best practices with his collegues and superiors<br \/>Minimum requirements \u2013 High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\",\"ats_external_id\":\"R1715581\",\"location\":\"Tirana\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"ALL\",\"updated_at\":\"2026-04-09T18:10:14.887+02:00\",\"created_at\":\"2026-03-26T21:44:46.091+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1826\",\"campaign_id\":\"79\",\"campaign_title\":\"Advisor I, Customer Service R1715584\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agents in Greek and English\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1010\",\"region\":null,\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Hi, we\u2019re a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for some of the world\u2019s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX that helps brands grow across the world and into the future. Whether it\u2019s a specific solution or the whole end-to-end journey \u2014 we\u2019ve got it covered. We\u2019re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 70&#43; countries and six continents, we provide services across key industry verticals including technology &amp; consumer electronics; retail, travel &amp; ecommerce; banking, financial services &amp; insurance; healthcare; communications &amp; media; automotive; and energy &amp; public sector. Concentrix Corporation (NASDAQ: CNXC) operating under the trade name Concentrix - Location: virtually everywhere - visit\u202fconcentrix.com to learn more.<br \/><br \/>Success is waking up happy to do a job you love. Looking for that job?<br \/>Join our new team of game-changers in Tirana!<br \/><br \/>We\u2019re currently looking for Customer Service Agents in Greek and English.<br \/><br \/>The ideal candidate will be able to:<br \/>Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>Ability to stay focused and organized to correctly handle customer\u2019s request in a timely manner<br \/>Occasionally taking outbound calls to resolve cases and check whether customer\u2019s issue is correctly resolved<br \/>Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>Must be able to use CRM tools and related software to handle any contact<br \/>Key competencies and qualifications:<br \/>Customer focus, empathy and attention to details are core competencies<br \/>Fast typer, minimum 30 WPM<br \/>Ability to handle stressful situations and contacts<br \/>Ideally you have previous experience in a customer facing role or a contact center<br \/>Able to work fast and effectively<br \/>Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>Strong problem solving skills, make the right call and access existing processes to quickly resolve customer\u2019s issues<br \/>Team player who shares information and best practices with his collegues and superiors<br \/>Minimum requirements \u2013 High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\",\"ats_external_id\":\"R1715584\",\"location\":\"Tirana\",\"job_type\":\"full_time\",\"salary\":\"529.1\",\"salary_type\":\"hourly\",\"salary_currency\":\"ALL\",\"updated_at\":\"2026-04-09T18:10:14.084+02:00\",\"created_at\":\"2026-03-26T21:44:39.492+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"332\",\"campaign_id\":\"705\",\"campaign_title\":\"Advisor I, Customer Service R1705633\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative for IT with Polish\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div><p>We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.<\/p><p><\/p><\/div><p>Are you willing to get a strong experience in the inside sales? Do you have the interest in IT and you would like to be a part of a dynamic and multinational team in Prague?<span>\u00a0<\/span><b>Then apply today!<\/b><span>\u00a0<\/span>We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p><p><\/p><p>We are looking for an ambitious, enthusiastic professional to fill the<span>\u00a0<\/span><b>position of ISR (Inside Sales Representative) with Polish language.<\/b><span>\u00a0<\/span>This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p><p><\/p><h2>Responsibilities<b>:<\/b><\/h2><ul><li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li><li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li><li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li><\/ul><p><\/p><h2><b>Requirements:<\/b><\/h2><ul><li>Previous<b><span>\u00a0<\/span>B2B sales experience<\/b><\/li><li>Proven track of records in KPIs and Sales Achievements<\/li><li>A winning attitude and competitive nature<\/li><li>Strong in communication and proactive approach to customers<\/li><li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li><li>Ability to work under stress, handle unique situations and work in the team<\/li><li>Basic IT knowledge and orientation on IT market<\/li><li>Native POLISH language and strong English both in oral and written form<\/li><\/ul><p><\/p><h2>We offer<\/h2><ul><li>Meal vouchers<\/li><li>Benefit card<\/li><li>Tasty coffee&amp;tea<\/li><li>Fresh fruit and refreshments in the workplace<\/li><li>Multisport card<\/li><li>Daily use of foreign languages, especially English<\/li><li>Great referral bonus<\/li><li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li><li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li><li>A team that is fair and human at all times, including corporate governance<\/li><li>Close to public transport (Metro Bud\u011bjovick\u00e1)<\/li><li>Fitness center and park nearby<\/li><li>Opportunity to develop a career within a multinational environment<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1705633\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T01:45:08.376+01:00\",\"created_at\":\"2026-03-26T21:30:51.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1877\",\"campaign_id\":\"251\",\"campaign_title\":\"Advisor I, B2B Sales R1717769\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Sales Account Manager<\/b>, you will: \u00a0<br \/>- Build and grow relationships with resellers with the aim of understanding their business.<\/p><p>- Maximizing reseller trust and loyalty to our brand above the competition.<\/p><p>- Facilitate reseller competencies and certification in BU products.<\/p><p>- Detect new opportunities and facilitate the closure of deals with the help of support team (if needed).<br \/>- Ensure resellers are taking advantage of promotions, events &amp; programs.<br \/>- Monitor the execution of reseller marketing plan, investment and co-marketing activities. \u00a0<br \/>- Possibly attend product and\/or reseller events to meet key partners.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual German with advanced English.<br \/>- Have at least 2 years sales experience (preferably B2B).<br \/>- Have strong communication skills (verbal &amp; written).<br \/>- Value collaboration and enjoy working with a motivated, multi-language team.<\/p><p>- A Bachelors degree in Marketing preferred, but not essential.<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have experience working with channel partners \/ resellers \/ distributors.\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time\u00a039 hours\/week permanent contract:\u00a0 Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 23,000 euros gross\/year &#43; up to 6,000 euros gross\/year in bonus &#43; private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix,<\/b> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><br \/><span>R1717769<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1717769\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-13T17:57:18.085+02:00\",\"created_at\":\"2026-03-26T21:05:09.145+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366392\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--German-speaking----Hybrid---Tech-Industry-ES03_R1717769\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Account-Manager--German-speaking----Hybrid---Tech-Industry-ES03_R1717769\/apply\",\"job_requisition_id\":\"R1717769\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e97455ad7991100351fccf552c150000\",\"descriptor\":\"W0ZW8Q P_Sbt_Spain_Epson Sapphire\",\"reference_id\":\"W0ZW8Q\",\"custom_reference_id\":\"W0ZW8Q\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"da61a4561a231003516dd6f91ec30000\",\"descriptor\":\"23649 - Seiko Epson Corporation - WHSBTSPAIN376\",\"reference_id\":\"WHSBTSPAIN376\",\"custom_reference_id\":\"WHSBTSPAIN376\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.louw@concentrix.com\"},\"first_name\":\"Francois Louw (102541752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717769\",\"wid\":\"fb5ab2f95d68101fa394fa63ff0c0000\",\"descriptor\":\"Sales Account Manager (German-speaking) - Hybrid - Tech Industry ES03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"582\",\"campaign_id\":\"22606\",\"campaign_title\":\"Advisor I, Customer Service R1717846\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant de la client\u00e8le - Solutions pour sites web\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Conseiller Client a Lisbonne, Portugal (Sur Site),<span>\u00a0<\/span><\/b>tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que Conseiller Client au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>Fournir un service \u00e0 la client\u00e8le exceptionnel aux utilisateurs par le biais du chat, du courrier \u00e9lectronique et du t\u00e9l\u00e9phone.<\/li><li>D\u00e9panner les probl\u00e8mes rencontr\u00e9s par les utilisateurs avec la plateforme, en proposant des conseils et des solutions.<\/li><li>Former les utilisateurs aux fonctionnalit\u00e9s de la plateforme et les aider \u00e0 tirer le meilleur parti de leurs sites web.<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes charg\u00e9es des produits et du d\u00e9veloppement pour r\u00e9soudre des probl\u00e8mes techniques complexes.<\/li><li>Se tenir au courant des nouvelles fonctionnalit\u00e9s du programme et des mises \u00e0 jour afin de fournir une assistance pr\u00e9cise.<\/li><li>Recueillir et transmettre les commentaires des utilisateurs afin d&#39;am\u00e9liorer l&#39;exp\u00e9rience globale des utilisateurs.<\/li><\/ul><p><\/p><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;anglais (B2)<\/li><li>T&#39;as de l&#39;exp\u00e9rience dans le service \u00e0 la client\u00e8le, l&#39;assistance technique ou un r\u00f4le similaire.<\/li><li>T&#39;as de solides comp\u00e9tences en communication, tant \u00e0 l&#39;oral qu&#39;\u00e0 l&#39;\u00e9crit.<\/li><li>T&#39;es \u00e0 l&#39;aise avec la technologie et avez la capacit\u00e9 d&#39;apprendre rapidement de nouveaux logiciels et outils.<\/li><li>T&#39;as d&#39;excellentes comp\u00e9tences en mati\u00e8re de r\u00e9solution de probl\u00e8mes<\/li><li>T&#39;as de l&#39;exp\u00e9rience des constructeurs de sites web ou des syst\u00e8mes de gestion de contenu est un plus.<\/li><\/ul><p><\/p><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale \u00e0 Lisbonne, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Package de relocalisation et logement garanti (pour 12 mois)<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1717846\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:42.185+08:00\",\"created_at\":\"2026-03-26T21:01:38.929+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Reprsentant-de-la-clientle---Solutions-pour-sites-web_R1717846-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366241\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Reprsentant-de-la-clientle---Solutions-pour-sites-web_R1717846-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Reprsentant-de-la-clientle---Solutions-pour-sites-web_R1717846-1\/apply\",\"job_requisition_id\":\"R1717846\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717846\",\"wid\":\"9263e4a2b7ed101fad7ecb7aafec0000\",\"descriptor\":\"Repr\u00e9sentant de la client\u00e8le - Solutions pour sites web\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1878\",\"campaign_id\":\"250\",\"campaign_title\":\"Advisor II, B2B Sales R1703386\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":null,\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Malaga (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0Danish and English<\/span><\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 08:00\/ 08:30 to 17:0<\/span><\/span><span><span>0\/17:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span><\/span><span><span>21,600 euros gross\/yea<\/span><\/span><span><span>r<\/span><\/span><span><span>\u00a0&#43; 7,400 euros bonus gross\/year &#43; private medical insurance<\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0<\/span><\/span><\/span><span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><span>R1703386<\/span><\/p><\/div>\",\"ats_external_id\":\"R1703386\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T12:08:19.331+02:00\",\"created_at\":\"2026-03-26T20:49:53.037+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"Norwegian\",\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363226\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Danish-speaking----Hybrid---High-Tech-Industry-HE04_R1703386\/apply\",\"job_requisition_id\":\"R1703386\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emilio.zuniga1@concentrix.com\"},\"first_name\":\"Emilio Zuniga Zuniga (102539360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703386\",\"wid\":\"e7be842c3d2e10105fb1b8a3b4bd0000\",\"descriptor\":\"Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1879\",\"campaign_id\":\"248\",\"campaign_title\":\"Advisor II, B2B Sales R1710638\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Italian-speaking) - Hybrid- Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative\u00a0in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Sales Development Representative\u00a0in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Sales Development Representative\u00a0\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have native or bilingual level of Italian and advanced level of English<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- A base salary of 25,000 euros gross\/year &#43; a bonus up to 4,800 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract: 39h\/week, Monday to Thursday, from 09.00 to 17.30, Friday from 09:00 to 16:30<\/p><p>- We also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix,<\/b>\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1710638\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1710638\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-18T01:59:09.666+02:00\",\"created_at\":\"2026-03-26T20:49:52.184+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362701\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Italian-speaking----Hybrid--Cloud-Solutions-MV02_R1710638\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Italian-speaking----Hybrid--Cloud-Solutions-MV02_R1710638\/apply\",\"job_requisition_id\":\"R1710638\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christian.squitieri@concentrix.com\"},\"first_name\":\"Christian Squitieri (102912907)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710638\",\"wid\":\"5275798af1be10184cb6ad0d6d830000\",\"descriptor\":\"Sales Development Representative (Italian-speaking) - Hybrid- Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1\",\"campaign_id\":\"413\",\"campaign_title\":\" Advisor I, Customer Service R1645312\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix Barra Funda - Possu\u00edmos localidades diferentes no local, ser\u00e1 informado durante a entrevista!<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645312\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T20:59:03.254-03:00\",\"created_at\":\"2026-03-26T20:37:19.729-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329983\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---BARRA-FUNDA_R1645312\/apply\",\"job_requisition_id\":\"R1645312\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645312\",\"wid\":\"a4d54eb47e46101874c9772280bc0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | BARRA FUNDA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"410\",\"campaign_title\":\" Advisor I, Customer Service R1631675\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<div><p>Temos uma vaga super interessante para quem gosta de atuar no atendimento ao cliente, vendas e agendamento de consultas. O trabalho \u00e9 presencial durante o per\u00edodo de experi\u00eancia, mas, ap\u00f3s essa fase, voc\u00ea poder\u00e1 trabalhar em home office, com mais autonomia e conforto. Venha fazer parte do nosso time e aproveite essa oportunidade de crescimento e flexibilidade!<\/p><p><br \/>Benef\u00edcios e jornada:<\/p><p><br \/>\u2022 Remunera\u00e7\u00e3o: R$1.518,00 &#43; comiss\u00e3o de Vendas que pode chegar a R$ 300,00.<br \/>\u2022 Escala de trabalho 6x1, com folgas alternadas aos finais de semana.<br \/>\u2022 Hor\u00e1rio de Trabalho: Tarde 14h20 \u00e0s 20h40<br \/>\u2022 Local de Trabalho: Concentrix BF4<br \/>\u2022 Fica na Rua Tagipuru, 906 - Barra Funda, S\u00e3o Paulo<br \/>\u2022 Vaga Presencial com possibilidade de Home Office ap\u00f3s a experi\u00eancia<br \/>\u2022 Treinamento Remunerado. 5x2 das 9h \u00e0s 17h12<\/p><p><\/p><p><\/p><p>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/p><p><\/p><p>Benef\u00edcios:<\/p><p><\/p><p>\u2022 Vale Refei\u00e7\u00e3o\/Alimenta\u00e7\u00e3o flex\u00edvel (sem desconto em folha)<br \/>\u2022 Seguro de Vida;<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade;<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia;<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o;<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida;<br \/>\u2022 We Care: Linha 24hrs de atendimento para orienta\u00e7\u00e3o Psicol\u00f3gica, Financeira e Jur\u00eddica;<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais;<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade!!<\/p><p><\/p><p><\/p><p>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.\u00a0<\/p><p><\/p><p><\/p><p>O que voc\u00ea precisa para brilhar aqui:<\/p><p><\/p><p>\u2022 Ensino m\u00e9dio completo;\u00a0<br \/>\u2022 Maior de 18 anos;\u00a0<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);\u00a0<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;\u00a0<br \/>\u2022 Familiaridade com pacote office;\u00a0<br \/>\u2022 Precisa ter experi\u00eancia em vendas e suporte ao cliente;\u00a0<br \/>\u2022 Comprometimento;\u00a0<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!\u00a0<\/p><p><\/p><p><\/p><p>Nosso processo seletivo:<\/p><p><\/p><p>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<\/p><p><\/p><p><\/p><p>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente! Vaga afirmativa para PCD.<br \/>\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1631675\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T20:59:03.245-03:00\",\"created_at\":\"2026-03-26T20:37:18.733-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"thiago.silva5@concentrix.com\"},\"first_name\":\"Alves, Thiago\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101948013\",\"wid\":\"8afd8dc6a203010e41cec335b9800000\",\"descriptor\":\"Thiago Alves (101948013)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"102859434\",\"wid\":\"2a9a4fcc7fc210248c542fa1c9750000\",\"descriptor\":\"Melissa Machado (102859434)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-323637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/ESPECIALISTA-DE-ATENDIMENTO---AGENDAMENTOS-DE-CONSULTAS---VENDAS---POSSIBILIDADE-DE-HOME-OFFICE_R1631675\/apply\",\"job_requisition_id\":\"R1631675\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1631675\",\"wid\":\"6112e0dcebd3100ca477b861d4800000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | AGENDAMENTOS DE CONSULTAS + VENDAS - POSSIBILIDADE DE HOME OFFICE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"3\",\"campaign_id\":\"407\",\"campaign_title\":\" Advisor I, Customer Service - Bilingual R1704856\",\"campaign_type\":\"job_application\",\"job_title\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>SP - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio<\/b><\/p><p><b>Tipo de trabalho: Regime contrata\u00e7\u00e3o CLT<\/b><\/p><p><b>Localiza\u00e7\u00e3o: <span class=\\\"emphasis\\\">S\u00e3o Paulo \u2013 SP<\/span><\/b><\/p><p><\/p><p><b>O QUE TEM PARA VOC\u00ca?<\/b><\/p><p>\u2022 Uma organiza\u00e7\u00e3o global diversificada cheia de pessoas inteligentes e amig\u00e1veis para trocar ideias, aprender e crescer com<\/p><p>\u2022 Oportunidades de carreira infinitas e caminhos claros para o desenvolvimento de carreira<\/p><p>\u2022 Um sal\u00e1rio competitivo<\/p><p>\u2022 Vantagens e benef\u00edcios inclusivos<\/p><p>\u2022 Opera\u00e7\u00f5es com turnos dispon\u00edveis 24 horas<\/p><p>\u2022 Escala de trabalho 6x1<\/p><p><\/p><p><b>O QUE VOC\u00ca QUER \u00c9 IMPORTANTE PARA N\u00d3S<\/b><\/p><p>Pense em fazer uma lista de verifica\u00e7\u00e3o de todas as coisas que fariam voc\u00ea se sentir bem no trabalho. Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. Estes n\u00e3o pretendem ser uma lista abrangente de todas as responsabilidades, deveres, habilidades ou condi\u00e7\u00f5es de trabalho.<\/i><\/p>\",\"ats_external_id\":\"R1704856\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T20:59:03.236-03:00\",\"created_at\":\"2026-03-26T20:37:17.670-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\/apply\",\"job_requisition_id\":\"R1704856\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luana.nascimento@concentrix.com\"},\"first_name\":\"Luana Nascimento (40494200)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704856\",\"wid\":\"17388722f2581011059c1627d1e60000\",\"descriptor\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"4\",\"campaign_id\":\"401\",\"campaign_title\":\" Advisor I, Customer Service R1645311\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix FTZ - Rua Gon\u00e7alves L\u00eado, 777 - Centro, Fortaleza;<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645311\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T20:59:03.227-03:00\",\"created_at\":\"2026-03-26T20:37:15.374-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\/apply\",\"job_requisition_id\":\"R1645311\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645311\",\"wid\":\"60750e8f4a75101874b6de2354de0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"5\",\"campaign_id\":\"357\",\"campaign_title\":\" Advisor I, Customer Service R1608106\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Venha fazer de uma empresa vencedora do pr\u00eamio Great Place to Work.\",\"long_description\":\"<div><p>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<br \/><br \/>Benef\u00edcios e jornada:<\/p><ul><li>Remunera\u00e7\u00e3o atrativa;<\/li><li>Diversas escalas dispon\u00edveis;<\/li><li>Hor\u00e1rio de Trabalho que se encaixa na sua rotina!<\/li><li>Vaga 100% Presencial;<br \/>Local de Trabalho: Rua Alameda Araguaia, 2104 - Alphaville Industrial, S\u00e3o Paulo<\/li><li>Treinamento Remunerado.<\/li><li>Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista &#x1f60a;<\/li><\/ul><p><br \/>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<br \/><br \/>\u2022 VA\/VR sem desconto em folha<br \/>\u2022 Seguro de vida<br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<br \/>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<br \/>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<br \/>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<br \/>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<br \/>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<br \/><br \/><br \/>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<br \/><br \/>O que voc\u00ea precisa para brilhar aqui:<br \/><br \/>\u2022 Ensino m\u00e9dio completo;<br \/>\u2022 Maior de 18 anos;<br \/>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail);<br \/>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos;<br \/>\u2022 Familiaridade com pacote office;<br \/>\u2022 Autonomia;<br \/>\u2022 Comprometimento;<br \/>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<br \/><br \/>Nosso processo seletivo:<br \/><br \/>\u2022 Inscri\u00e7\u00e3o<br \/>\u2022 Provas (essenciais para seguir no processo)<br \/>\u2022 Entrevista<br \/>\u2022 Fase final<br \/><br \/>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1608106\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T20:59:03.217-03:00\",\"created_at\":\"2026-03-26T20:37:00.702-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leslie.avelar@concentrix.com\"},\"first_name\":\"Avelar, Leslie Calisto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102844431\",\"wid\":\"f087cb32845e1004228b494c37df0000\",\"descriptor\":\"Leslie Calisto Avelar (102844431)\"},{\"id\":\"1088721\",\"wid\":\"9f196ba80a870174cfc756fe0819e57b\",\"descriptor\":\"Mayana Souza (1088721)\"},{\"id\":\"101693347\",\"wid\":\"46537175376e0187d00426c45a23437a\",\"descriptor\":\"Igor Gomes (101693347)\"},{\"id\":\"103171268\",\"wid\":\"fc45aaff054a101f76d68946755c0000\",\"descriptor\":\"Daniele Silva (103171268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-320690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO---BARUERI_R1608106\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO---BARUERI_R1608106\/apply\",\"job_requisition_id\":\"R1608106\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1608106\",\"wid\":\"6cd6b30264061032bddcb719875a0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO | BARUERI\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1880\",\"campaign_id\":\"246\",\"campaign_title\":\"Advisor II, B2B Sales R1711074\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Manager (English-speaking) \u2013 Hybrid \u2013 Cloud Solutions MT03\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"\u00a0Customer Success Manager in Malaga\u00a0(Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Success Manager in Malaga<\/span><\/b><b><span><span>\u00a0<\/span>(Hybrid),<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a <b>Customer Success Manager<\/b> on our team, you will:\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Accelerate cloud consumption and identify additional cloud cross-sell \/ upsell opportunities for nominated Corporate customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Involve direct outreach (email, calls) to nominated customers by reacting to digital signals generated via TSI marketing and trigger outreach to drive cloud consumption, customer retention, and expansion<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide technical product overview and insights pertinent to customer need and usage scenarios<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in English<\/span><\/span><br \/><span><span>- Have 3&#43; years sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are experienced in qualifying and building pipeline at scale, managing aggressive sales cycles, and sales negotiation preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience working with or selling Azure, Microsoft 365, Dynamics 365 or similar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can explain complex technical solutions to technical and non-technical audiences<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Success-driven, works well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Microsoft Fundamentals (MS 900) or Azure Fundamentals (AZ 900) certification<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:\u202f\u202f<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week<span>\u00a0<\/span><\/span><\/span><span><span>permanent<\/span><\/span><span><span><span>\u00a0<\/span>contract: Monday to Thursday<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 17:30<\/span><\/span><span><span><span>\u00a0<\/span>Fridays<span>\u00a0<\/span><\/span><\/span><span><span>9:00 to 16:30<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary<span>\u00a0<\/span><\/span><\/span><span><span>27,250<\/span><\/span><span><span> euros gross\/year &#43; up to 4.000 euros gross\/year<\/span><\/span><span><span><span>\u00a0<\/span>in bonus<\/span><\/span><span><span>\u00a0&#43; private medical insurance<\/span><\/span><br \/><span><span>- Great office location in\u202fMalaga<\/span><\/span><span><span>\u00a0with hybrid work model after 2 months<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, language classes and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><p><span>R1711074<\/span><\/p><\/div>\",\"ats_external_id\":\"R1711074\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T08:30:00.503+02:00\",\"created_at\":\"2026-03-26T20:22:04.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363199\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Success-Manager--English-speaking----Hybrid---Cloud-Solutions-MT03_R1711074\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Success-Manager--English-speaking----Hybrid---Cloud-Solutions-MT03_R1711074\/apply\",\"job_requisition_id\":\"R1711074\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"f9b12e52f73b10038645e02a12940000\",\"descriptor\":\"W0ZXZW MICROSOFT P_TSI AGP PRD\",\"reference_id\":\"W0ZXZW\",\"custom_reference_id\":\"W0ZXZW\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sebastian.schidler@concentrix.com\"},\"first_name\":\"Sebastian Schidler (102540165)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711074\",\"wid\":\"2bd43e3f068d1018f48415a5d8040000\",\"descriptor\":\"Customer Success Manager (English-speaking) \u2013 Hybrid \u2013 Cloud Solutions MT03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1268\",\"campaign_id\":\"14696\",\"campaign_title\":\"Consultant, General Business (TCF) R1717809\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant \u2013 Transformation & Consulting Service\",\"street\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"address\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\",\"city\":\"London\",\"state\":\"London\",\"postal_code\":\"W1F 7JL\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Location: UK \/ EMEA\\nTeam: Technical Products & Services (TPS)\\n\\nAbout Concentrix & TPS\\n\\nWe\u2019re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fuelled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech powered, intelligence fuelled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works \u2014 helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging  careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world class digital engineering, creativity, and a deep understanding of human behaviour to unlock value through tech-powered and intelligence fuelled experiences. We combine human-centred  design, powerful data, and strong technology to accelerate transformation at scale. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact centre analytics that improve outcomes and create value for our clients.\\nOur game changers around the world are devoted to ensuring every relationship is exceptional. We\u2019re proud to be recognised as a \u201cWorld\u2019s Best Workplace\u201d, a \u201cBest Company for Career Growth\u201d, and for our culture \u2014 year after year.\\nJoin us and be part of a journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>The role<\/b><\/p><p>As a Consultant, you will play a hands-on role in delivering high quality client outcomes across transformation, data, and technology enabled consulting engagements. You will work within project teams to analyse problems, develop insights, shape recommendations, and support delivery \u2014 building your consulting capability while contributing directly to client impact.<\/p><p>This role is suited to someone who is analytically strong, curious, and developing confidence working with clients and senior stakeholders.<\/p><p><\/p><p><b>What you\u2019ll be doing<\/b><\/p><ul><li>Conduct structured research, analysis, and data exploration to understand client challenges<\/li><li>Develop hypotheses, insights, and recommendations based on evidence and sound judgement<\/li><li>Contribute to client interviews, workshops, and working sessions<\/li><li>Build clear, well-structured content for client presentations, governance packs, and proposals<\/li><li>Present findings and outputs to clients with support from senior team members<\/li><li>Take ownership of defined workstreams or tasks within larger projects<\/li><li>Support implementation of recommendations and track progress against plans<\/li><li>Work closely with project leads, consultants, and client stakeholders to deliver outcomes on time and to quality<\/li><\/ul><p><\/p><p><b>What success looks like at Consultant level<\/b><\/p><ul><li>You deliver your work to a high standard with limited rework<\/li><li>You can be trusted to own defined pieces of work and meet deadlines<\/li><li>You communicate clearly and adapt your style to different audiences<\/li><li>You build positive relationships with clients and colleagues<\/li><li>You show growing independence while knowing when to seek guidance<\/li><\/ul><p><\/p><p><b>What we\u2019re looking for<\/b><\/p><ul><li>Experience in consulting, professional services, or a comparable analytical or delivery environment<\/li><li>Strong analytical capability, including working with data and drawing meaningful insights<\/li><li>Clear, structured written and verbal communication skills<\/li><li>Ability to develop high-quality presentation and written content with guidance<\/li><li>Confidence working with clients and stakeholders<\/li><li>Strong organisation and prioritisation skills<\/li><li>Curiosity, learning mindset, and interest in industry trends and new ways of working<\/li><\/ul><p><\/p><p><b>How you\u2019ll work<\/b><\/p><ul><li>You put the client at the heart of everything you do<\/li><li>You actively seek feedback and invest in your development<\/li><li>You collaborate openly and contribute positively to team culture<\/li><li>You act with professionalism, integrity, and accountability<\/li><\/ul><p><\/p><p>Take this opportunity to join our collaborative team of game-changers today.<\/p><p><\/p>\",\"ats_external_id\":\"R1717809\",\"location\":\"London, London\",\"job_type\":\"full_time\",\"salary\":\"0.01\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-03-28T00:05:19.990+08:00\",\"created_at\":\"2026-03-26T20:13:06.706+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Consultant---Transformation---Consulting-Service_R1717809\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"London\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"W1F 7JL\",\"primary_location\":{\"id\":\"GB-LON-GREAT-01\",\"wid\":\"c26c745aa4a0101d47a06ac12df90000\",\"descriptor\":\"GBR London - 1st Floor, 44-45 Great Marlborough Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0538\",\"descriptor\":\"Consultant, General Business (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366435\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Consultant---Transformation---Consulting-Service_R1717809\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-London---1st-Floor-44-45-Great-Marlborough-Street\/Consultant---Transformation---Consulting-Service_R1717809\/apply\",\"job_requisition_id\":\"R1717809\"}],\"organizations\":[{\"wid\":\"8149691e3057103dbec6819678f00000\",\"descriptor\":\"W100LQ TPS EMEA Delivery\",\"reference_id\":\"W100LQ\",\"custom_reference_id\":\"W100LQ\",\"company_reference_id\":null},{\"wid\":\"b0f531a49431103d3f28f693b5170000\",\"descriptor\":\"26044 - CONCENTRIX - 980009356\",\"reference_id\":\"980009356\",\"custom_reference_id\":\"980009356\",\"company_reference_id\":null},{\"wid\":\"a77fff4d369b103fcbe8c0f3ec190000\",\"descriptor\":\"COGS (GEO) MTG Consulting SL\",\"reference_id\":\"CATMTGCONSLTDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emma.richards@concentrix.com\"},\"first_name\":\"Emma Richards (102534118)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1717809\",\"wid\":\"fb5ab2f95d68101fa95525437ee40000\",\"descriptor\":\"Consultant \u2013 Transformation & Consulting Service\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1269\",\"campaign_id\":\"14683\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717140\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Customer Architect\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Summary<\/b><\/p><p><\/p><p>As an<span>\u00a0<\/span><b>Azure IaaS Customer Architect<\/b>, you act as a trusted technical advisor, architect, and problem solver for enterprise and government customers. You help customers<span>\u00a0<\/span><b>design, deploy, operate, and optimize hybrid and cloud infrastructure solutions<\/b>, with a strong focus on<span>\u00a0<\/span><b>Azure Arc\u2013enabled hybrid environments, Azure Storage, and Azure Backup \/ disaster recovery strategies<\/b>.<\/p><p>This is an<span>\u00a0<\/span><b>advisory role<\/b>, combining architecture guidance, deep technical troubleshooting, and strategic consulting to help customers achieve resilient, secure, and well\u2011architected solutions on Azure.<\/p><div><\/div><p><b>Core Technical Skills (Required)<\/b><\/p><p><b>Azure Infrastructure &amp; Hybrid Expertise<\/b><\/p><p>Broad and deep knowledge of Azure infrastructure, with<span>\u00a0<\/span><b>expert\u2011level focus on the following technologies<\/b>:<\/p><ul><li><b>Azure Arc<\/b><ul><li>Arc\u2011enabled servers, Kubernetes, and data services<\/li><li>Hybrid and multi\u2011cloud management, governance, and monitoring<\/li><li>Policy, security, and configuration consistency across environments<\/li><\/ul><\/li><li><b>Azure Storage<\/b><ul><li>Blob, File, Disk, and Queue storage<\/li><li>Performance, scalability, and cost optimization<\/li><li>Security, networking, and data lifecycle management<\/li><li>Storage design for enterprise and hybrid workloads<\/li><\/ul><\/li><li><b>Azure Backup<\/b><ul><li>Backup architecture and recovery design<\/li><li>Hybrid backup scenarios (on\u2011premises, Azure, Arc\u2011enabled resources)<\/li><li>Business continuity, compliance, and data protection strategies<\/li><\/ul><\/li><li><b>Azure Site Recovery<\/b><ul><li>Disaster recovery planning and implementation<\/li><li>Hybrid and Azure\u2011to\u2011Azure failover scenarios<\/li><\/ul><\/li><li><b>Azure Virtual Machines (IaaS)<\/b><ul><li>Compute design, availability, scaling, and performance optimization<\/li><\/ul><\/li><li><b>Azure Networking<\/b><ul><li>Virtual networks, connectivity, hybrid networking patterns, and security<\/li><\/ul><\/li><li><b>Azure Monitor &amp; Azure Insights<\/b><ul><li>Monitoring, diagnostics, alerting, and operational visibility<\/li><\/ul><\/li><li><b>Azure Policy<\/b><ul><li>Governance, compliance, and enforcement across cloud and hybrid estates<\/li><\/ul><\/li><\/ul><div><\/div><p><b>Architecture &amp; Frameworks<\/b><\/p><ul><li>Strong understanding and<span>\u00a0<\/span><b>practical implementation experience<\/b><span>\u00a0<\/span>with:<ul><li><b>Azure Well\u2011Architected Framework<\/b><\/li><li><b>Cloud Adoption Framework<\/b><\/li><\/ul><\/li><li>Ability to translate framework guidance into<span>\u00a0<\/span><b>real\u2011world, customer\u2011specific designs<\/b>, particularly for hybrid, storage, and data\u2011protection workloads<\/li><\/ul><div><\/div><p><b>Broader Azure Knowledge<\/b><\/p><ul><li>Well\u2011rounded understanding of Azure across:<ul><li><b>IaaS, PaaS, and SaaS<\/b><\/li><li>Integration with on\u2011premises and third\u2011party platforms<\/li><\/ul><\/li><li>Ability to position Azure capabilities within a broader IT and business context<\/li><\/ul><div><\/div><p><b>Experience &amp; Background<\/b><\/p><ul><li><b>15&#43; years<\/b><span>\u00a0<\/span>of experience in customer\u2011facing technical roles, such as:<ul><li>Systems architecture<\/li><li>Infrastructure administration and operations<\/li><li>Cloud and hybrid consulting<\/li><li>Enterprise support and advanced troubleshooting<\/li><\/ul><\/li><li>Proven track record of:<ul><li>Planning, deploying, operating, and optimizing<span>\u00a0<\/span><b>enterprise\u2011scale cloud and hybrid environments<\/b><\/li><li>Supporting complex customer scenarios from design through production<\/li><\/ul><\/li><li>Strong experience with<span>\u00a0<\/span><b>hybrid infrastructures, architecture design, and technology management<\/b><\/li><li>Understanding of<span>\u00a0<\/span><b>Microsoft\u2019s Modern IT Architecture and Strategy<\/b><\/li><li><b>Advanced level of Dutch and English<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1717140\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-30T20:06:24.615+08:00\",\"created_at\":\"2026-03-26T20:13:02.415+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1717140-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0bcd9fee7f20000\",\"descriptor\":\"Concentrix Nederland B.V.\",\"reference_id\":\"WNL07\",\"organization_reference_id\":\"WNL07\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"103177682\",\"wid\":\"8bfd6f5bc47510265dce205903d30000\",\"descriptor\":\"Ritik Sehgal (103177682)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1717140-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Azure-IaaS-Customer-Engineer_R1717140-1\/apply\",\"job_requisition_id\":\"R1717140\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0bcd9fee7f20000\",\"descriptor\":\"Concentrix Nederland B.V.\",\"reference_id\":\"WNL07\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL07\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717140\",\"wid\":\"2880ae41a0f6101f220f6858de870000\",\"descriptor\":\"Azure IaaS Customer Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"583\",\"campaign_id\":\"22588\",\"campaign_title\":\"Advisor I, Customer Service R1717830\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French\/English-speaking) - Hospitality Group\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Manage supplier invoices in the internal system<\/li><li>Enlighten suppliers concerning invoice doubts.<\/li><li>Answer suppliers through outgoing and incoming calls and emails<\/li><li>Evaluate the need for escalation<\/li><li>Put suppliers in contact with the client in case of necessity<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French and fluent English (C2 - written and oral)\u00a0<\/li><li>Have strong analytical and problem-solving skills.<\/li><li>Have proficiency in Excel and good communication skills<\/li><li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li><li>Are responsible, flexible, dynamic, and resilient.<\/li><\/ul><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1717830\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:48.597+08:00\",\"created_at\":\"2026-03-26T20:12:46.004+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-English-speaking----Hospitality-Group_R1717830\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366175\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-English-speaking----Hospitality-Group_R1717830\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-English-speaking----Hospitality-Group_R1717830\/apply\",\"job_requisition_id\":\"R1717830\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717830\",\"wid\":\"f1e248cab2c6101fab1cf9b5c0db0000\",\"descriptor\":\"Customer Representative (French\/English-speaking) - Hospitality Group\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"584\",\"campaign_id\":\"22587\",\"campaign_title\":\"Advisor I, Customer Service R1717833\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Streaming Service Project\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p><p>journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist viewers through phone and\/or chat regarding\u00a0their inquiries\u00a0<\/li><li>Provide account and application support to viewers namely concerning software functionality<\/li><li>Provide technical support and troubleshooting\u00a0of system configurations and network settings\u00a0<\/li><li>Provide accurate and real-time\u00a0answers to viewers\u2019\u00a0inquiries\u00a0Contribute to creating brand engagement for our Clients<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Spanish, Portuguese and English (oral and written)<\/li><li>Are passionate about the entertainment and media\u00a0industry<\/li><li>Demonstrate excellent communication skills coupled with empathy and\u00a0team spirit<\/li><li>Are familiar with digital streaming services and devices\u00a0<\/li><li>Have a positive and can-do attitude<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Remote work in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1717833\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T20:05:26.183+08:00\",\"created_at\":\"2026-03-26T20:12:45.856+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-speaking----Streaming-Service-Project_R1717833\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366394\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-speaking----Streaming-Service-Project_R1717833\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Spanish-speaking----Streaming-Service-Project_R1717833\/apply\",\"job_requisition_id\":\"R1717833\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717833\",\"wid\":\"9263e4a2b7ed101fab9d0303fe5a0000\",\"descriptor\":\"Customer Service Representative (Spanish-speaking) - Streaming Service Project\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"585\",\"campaign_id\":\"22586\",\"campaign_title\":\"Advisor I, Customer Service R1717835\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-speaking) - Streaming Service Project\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p><p>journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist viewers through phone and\/or chat regarding\u00a0their inquiries\u00a0<\/li><li>Provide account and application support to viewers namely concerning software functionality<\/li><li>Provide technical support and troubleshooting\u00a0of system configurations and network settings\u00a0<\/li><li>Provide accurate and real-time\u00a0answers to viewers\u2019\u00a0inquiries\u00a0Contribute to creating brand engagement for our Clients<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Italian, Portuguese and English (oral and written)<\/li><li>Are passionate about the entertainment and media\u00a0industry<\/li><li>Demonstrate excellent communication skills coupled with empathy and\u00a0team spirit<\/li><li>Are familiar with digital streaming services and devices\u00a0<\/li><li>Have a positive and can-do attitude<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Remote work in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1717835\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T20:05:25.657+08:00\",\"created_at\":\"2026-03-26T20:12:45.708+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-speaking----Streaming-Service-Project_R1717835\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366373\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-speaking----Streaming-Service-Project_R1717835\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-speaking----Streaming-Service-Project_R1717835\/apply\",\"job_requisition_id\":\"R1717835\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717835\",\"wid\":\"2a25163032c8101fabbee71a0def0000\",\"descriptor\":\"Customer Service Representative (Italian-speaking) - Streaming Service Project\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"586\",\"campaign_id\":\"22585\",\"campaign_title\":\"Advisor I, Customer Service R1717840\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - Search Engine\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Respond to inbound customer requests, documenting relevant case information<\/li><li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li><li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li><li>Collaborate with other technicians to resolve or properly close help tickets<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Danish (written and oral) and fluent in English (B2)<\/li><li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li><li>Demonstrate patience when communicating and solving issues<\/li><li>Keep up with the latest IT and tech-related trends<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1717840\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-26T21:01:38.853+08:00\",\"created_at\":\"2026-03-26T20:12:45.567+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Danish-speaking----Search-Engine_R1717840\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366219\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Danish-speaking----Search-Engine_R1717840\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Danish-speaking----Search-Engine_R1717840\/apply\",\"job_requisition_id\":\"R1717840\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717840\",\"wid\":\"09f923924080101fac46b62b4de40000\",\"descriptor\":\"Customer Service Representative (Danish-speaking) - Search Engine\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"587\",\"campaign_id\":\"22584\",\"campaign_title\":\"Advisor I, Customer Service R1717836\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - Airline Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experience the power of a game-changing career<\/b><\/span><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><ul><li><span>Be in charge of booking management (altering, canceling, or creating new reservations)<\/span><\/li><li><span>Assist clients via inbound\/outbound calls and email<\/span><\/li><li><span>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/span><\/li><li><span>Deal with claims (strikes, lateness, Cancelation etc.)<\/span><\/li><li><span>Give real-time, accurate information that empowers the customer to make decisions.<\/span><\/li><li><span>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/span><\/li><li><span>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/span><\/li><\/ul><p><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have a high level of European Portuguese (C2) and fluent in English (B2)<\/span><\/li><li><span>Have excellent communication skills coupled with empathy and team spirit<\/span><\/li><li><span>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/span><\/li><li><span>Have previous experience in Customer Service or as a tourism\/travel representative<\/span><\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and or client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><span><b>Concentrix is an equal-opportunity employer<\/b><\/span><\/p><p><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p><p><\/p><p><span><b>Eligibility to work<\/b><\/span><\/p><p><span>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/p>\",\"ats_external_id\":\"R1717836\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-26T21:01:38.795+08:00\",\"created_at\":\"2026-03-26T20:12:45.393+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Portuguese-speaking----Airline-Company_R1717836-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366231\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Portuguese-speaking----Airline-Company_R1717836-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Portuguese-speaking----Airline-Company_R1717836-1\/apply\",\"job_requisition_id\":\"R1717836\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717836\",\"wid\":\"09f923924080101fabdd2e9f36fc0000\",\"descriptor\":\"Customer Representative (Portuguese-speaking) - Airline Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"588\",\"campaign_id\":\"22583\",\"campaign_title\":\"Advisor I, Customer Service R1717802\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas - App de Mobilidade\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experimenta o poder de uma carreira revolucion\u00e1ria<\/b><\/span><\/p><p><\/p><p><span>Est\u00e1s \u00e0 procura de algo mais? Somos uma empresa global, l\u00edder em tecnologia e servi\u00e7os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg\u00f3cios atrav\u00e9s da tecnologia e de solu\u00e7\u00f5es integradas, em mais de 70 pa\u00edses. E orgulhamo-nos de ser reconhecidos com pr\u00e9mios como &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; e &#34;Best Company Culture,&#34; ano ap\u00f3s ano.<\/span><\/p><p><\/p><p><span>Se procuras crescimento e inspira\u00e7\u00e3o, enquanto <b>Representante do Servi\u00e7o de Apoio ao Cliente em Braga, Portugal (On-Site<\/b>), connosco os teus objetivos s\u00e3o alcan\u00e7ados. A tua miss\u00e3o ser\u00e1 garantir que alcan\u00e7amos os objetivos de desempenho em todas as opera\u00e7\u00f5es. E que respondemos \u00e0s expectativas dos nossos clientes, atingindo a excel\u00eancia operacional ao n\u00edvel da qualidade, efici\u00eancia e melhoria da jornada do cliente.<\/span><\/p><p><\/p><p><span><b>Crescimento profissional e pessoal<\/b><\/span><\/p><p><\/p><p><span>Damos-te toda a forma\u00e7\u00e3o, tecnologias de ponta e o apoio cont\u00ednuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l\u00edderes foram promovidos internamente! \u00c9 por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran\u00e7a, criados para te colocar no caminho certo para constru\u00edres a carreira que sempre imaginaste.<\/span><\/p><p><\/p><p><span><b>O que vais fazer diariamente?<\/b><\/span><\/p><p><span>Enquanto\u00a0Representante do Servi\u00e7o de Apoio ao Cliente vais :<\/span><\/p><ul><li><span>Ajudar os clientes no processo p\u00f3s-venda, respondendo a quest\u00f5es\u00a0atrav\u00e9sde chamada telef\u00f3nica (inbound)<\/span><\/li><li><span>Manter registos das intera\u00e7\u00f5es ou transa\u00e7\u00f5es dos clientes, registando as quest\u00f5es, reclama\u00e7\u00f5es, ou coment\u00e1rios, bem como as a\u00e7\u00f5es tomadas.<\/span><\/li><li><span>Prestar um excelente servi\u00e7o ao cliente, gerindo as expectativas e reclama\u00e7\u00f5es de uma forma muito positiva, educada e diplom\u00e1tica.<\/span><\/li><li><span>Tratar os pedidos de informa\u00e7\u00e3o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/span><\/li><li><span>Assegurar que o grau de satisfa\u00e7\u00e3o est\u00e1 de acordo com as necessidades do cliente e da empresa<\/span><\/li><\/ul><p><\/p><p><span><b>As tuas qualifica\u00e7\u00f5es :<\/b><\/span><\/p><ul><li><span>Tens um excelente n\u00edvel de Portugu\u00eas (escrito e oral)\u00a0e bom nivel de Ingl\u00eas (B2)<\/span><\/li><li><span>Tens familiaridade\/aptid\u00e3o com\u00a0<i>smart devices<\/i>, nomeadamente\u00a0applica\u00e7\u00f5es para smartphones<\/span><\/li><li><span>Tens excelentes capacidades de comunica\u00e7\u00e3o aliadas \u00e0 empatia e ao esp\u00edrito de equipa<\/span><\/li><li><span>Adoras identificar as necessidades dos clientes e propor solu\u00e7\u00f5es r\u00e1pidas\u00a0<\/span><\/li><li><span>\u00c9s proficiente na utiliza\u00e7\u00e3o de programas inform\u00e1ticos<\/span><\/li><\/ul><p><\/p><p><span>Mesmo que n\u00e3o tenhas todas as qualifica\u00e7\u00f5es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/span><\/p><p><\/p><p><span><b>O que te oferecemos<\/b><\/span><\/p><p><span>Nesta fun\u00e7\u00e3o, oferecemos benef\u00edcios que apoiam o teu estilo de vida \u00fanico:<\/span><\/p><ul><li><span>A tempo inteiro com contratos por tempo indeterminado (negoci\u00e1veis em fun\u00e7\u00e3o da tua experi\u00eancia e das necessidades do nosso cliente)<\/span><\/li><li><span>Sal\u00e1rio competitivo e b\u00f3nus de performance<\/span><\/li><li><span>Localiza\u00e7\u00e3o privilegiada em Braga, Portugal<\/span><\/li><li><span>Oportunidades de b\u00f3nus com o programa Refer a Friend (refer\u00eancia)<\/span><\/li><li><span>Forma\u00e7\u00e3o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/span><\/li><li><span>Programas de desenvolvimento de carreira<\/span><\/li><\/ul><p><\/p><p><span><b>Vive a tua melhor vers\u00e3o!<\/b><\/span><\/p><p><\/p><p><span>Se tudo isto te parece incr\u00edvel e queres dar o pr\u00f3ximo passo na tua carreira profissional, ent\u00e3o queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo chamam a Concentrix de &#34;empregador de refer\u00eancia&#34;.<\/span><\/p><p><\/p><p><span><b>Concentrix \u00e9 uma empresa que promove a igualdade de oportunidades<\/b><\/span><\/p><p><\/p><p><span><i>Estamos orgulhosamente unidos enquanto uma s\u00f3 equipa, uma \u00fanica empresa, a n\u00edvel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina\u00e7\u00e3o e ass\u00e9dio. Todas as nossas pr\u00e1ticas de recrutamento s\u00e3o baseadas nas necessidades de neg\u00f3cio, requisitos do trabalho e qualifica\u00e7\u00f5es profissionais, sem considerar a ra\u00e7a, a idade, a identidade de g\u00e9nero, a orienta\u00e7\u00e3o sexual, a religi\u00e3o, a etnia, o estado familiar ou parental, a nacionalidade, defici\u00eancia ou qualquer outra classifica\u00e7\u00e3o protegida pelas leis nacionais aplic\u00e1veis.<\/i><\/span><\/p><p><\/p><p><span><b>Elegibilidade para trabalhar<\/b><\/span><\/p><p><\/p><p><span>De acordo com a legisla\u00e7\u00e3o portuguesa, s\u00f3 ser\u00e3o considerados para esta posi\u00e7\u00e3o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/span><\/p>\",\"ats_external_id\":\"R1717802\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:12.830+08:00\",\"created_at\":\"2026-03-26T20:12:45.196+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Representante-de-Apoio-ao-Cliente---Em-Portugus---App-de-Mobilidade_R1717802\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366158\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Representante-de-Apoio-ao-Cliente---Em-Portugus---App-de-Mobilidade_R1717802\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Representante-de-Apoio-ao-Cliente---Em-Portugus---App-de-Mobilidade_R1717802\/apply\",\"job_requisition_id\":\"R1717802\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717802\",\"wid\":\"2880ae41a0f6101fa6af5e6357480000\",\"descriptor\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas - App de Mobilidade\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1881\",\"campaign_id\":\"245\",\"campaign_title\":\"Sr. Advisor I, Technical Support - Bilingual R1657926\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><i>R1657926<\/i><\/p>\",\"ats_external_id\":\"R1657926\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T08:45:56.039+02:00\",\"created_at\":\"2026-03-26T20:06:02.982+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Flemish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2956\",\"descriptor\":\"Sr. Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----Hybrid---Cloud-Solutions-MV02_R1657926-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----Hybrid---Cloud-Solutions-MV02_R1657926-5\/apply\",\"job_requisition_id\":\"R1657926\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1657926\",\"wid\":\"0f06837a6e28102352c5b68cdd5f0000\",\"descriptor\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1882\",\"campaign_id\":\"243\",\"campaign_title\":\"Advisor I, B2B Sales R1710730\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Live Expert in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Live Expert <\/strong>on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- To be a face of our client on social platforms and marketing videos &nbsp;<br \/>- Demonstrate products and features via inbound video calls &nbsp;<br \/>- Increase sales and market share through your interactions &nbsp;<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently &nbsp;<br \/>- Maintain an expert understanding of products &nbsp;<br \/>- Merchandising, maintaining, and reporting on inventory &nbsp;<br \/>- Scriptwriting and translations, presenting training content, support for filming tasks &nbsp;<br \/>- Sales chat, answering questions on the website&nbsp;&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are proficient or bilingual in French and advanced English<br \/>- Have previous customer service and\/or sales experience &nbsp;<br \/>- Have passion or previous work experience within technology &nbsp;<br \/>- Are friendly and have an engaging personality &nbsp;<br \/>- Are comfortable working in a training and sales environment &nbsp;<br \/>- Are comfortable working in front of camera &nbsp;<br \/>- Are personable, energetic, self-motivated, positive, team player &nbsp;<br \/>- Eager to tackle challenges and changes &nbsp;<br \/>- Have strong communication skills&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00&nbsp;<br \/>- Salary 19 623 euros gross\/year + up to 3.000 euros gross\/year in bonus + Private Medical Insurance<br \/>- Great location in\u202fBarcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, language classes and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1710730\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T01:59:10.482+02:00\",\"created_at\":\"2026-03-26T20:06:01.798+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"103000082\",\"wid\":\"05f4e94c12f61010e7cfe15fbb7b0000\",\"descriptor\":\"Eva Saragosa (103000082)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--French-speaking--On-site---High-Tech-Industry---HE03_R1710730\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--French-speaking--On-site---High-Tech-Industry---HE03_R1710730\/apply\",\"job_requisition_id\":\"R1710730\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101ee79da64c2aff0000\",\"descriptor\":\"20005 - Hpinc - WHSBTSPAIN132\",\"reference_id\":\"WHSBTSPAIN132\",\"custom_reference_id\":\"WHSBTSPAIN132\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef572da36a87e0000\",\"descriptor\":\"W0ZNLP P_Sbt_Spain_Hpi Live\",\"reference_id\":\"W0ZNLP\",\"custom_reference_id\":\"W0ZNLP\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"quentin.guerin@concentrix.com\"},\"first_name\":\"Quentin Roland Guerin (102539206)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710730\",\"wid\":\"ccd8ef1ec0e51018f2426f43c48f0000\",\"descriptor\":\"Live Expert (French-speaking) On-site - High Tech Industry - HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"116\",\"campaign_id\":\"111\",\"campaign_title\":\"Advisor I, Customer Service R1664363\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC EN\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T18:59:09.593-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600331\",\"wid\":\"da7d7d2449a21010318a75ebc47f0002\",\"descriptor\":\"Jonnally Cotrina Tarazona (102600331)\"},{\"id\":\"103185348\",\"wid\":\"227b2ad49e7110306d0eb22857890000\",\"descriptor\":\"Victoria Maruja Cervantes Alvino (103185348)\"},{\"id\":\"102600333\",\"wid\":\"da7d7d2449a21010318a5cbb6d020000\",\"descriptor\":\"Katty Reyes Vilchez (102600333)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600335\",\"wid\":\"da7d7d2449a21010318a41b9cbfa0000\",\"descriptor\":\"Yohana Quijandria Quispe (102600335)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600338\",\"wid\":\"da7d7d2449a21010318a167f77880000\",\"descriptor\":\"Lucy Chamorro Zumaeta (102600338)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103157071\",\"wid\":\"d67f4064a0151016df5268c041110000\",\"descriptor\":\"Lady Vanesa Auccapuma Pablo (103157071)\"},{\"id\":\"103228388\",\"wid\":\"7c82456f73dd1031efa3b9328eb00000\",\"descriptor\":\"Iosiv Libiak Israel Cornejo Bre\u00f1a (103228388)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"103152293\",\"wid\":\"2b873597909610195085e772e35f0000\",\"descriptor\":\"Roxana Milagros Torres Mendez (103152293)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"103152126\",\"wid\":\"1f22dd0a93ec101ddd048fe947110000\",\"descriptor\":\"Jessica Ivone Bardalez de la Cruz (103152126)\"},{\"id\":\"103228392\",\"wid\":\"6eee0738f67f1036807b5eaa1e2a0000\",\"descriptor\":\"Nahori Milagros Alcantara Zu\u00f1iga (103228392)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356598\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retention-EN_R1664363\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retention-EN_R1664363\/apply\",\"job_requisition_id\":\"R1664363\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rene.quintanilla1@concentrix.com\"},\"first_name\":\"Rene Quintanilla Saravia (102597927)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664363\",\"wid\":\"160d3372f9a910284ec8f06c1f4d0000\",\"descriptor\":\"San Isidro ATC EN\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"117\",\"campaign_id\":\"107\",\"campaign_title\":\"Advisor I, Sales R1550877\",\"campaign_type\":\"job_application\",\"job_title\":\"ASESOR TELEF\u00d3NICO DE ATENCI\u00d3N AL CLIENTE BILING\u00dcE\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El puesto de Asesor I de Ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, salientes o por Internet con el fin de vender productos y servicios b\u00e1sicos. Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en centros de llamadas<\/p><p>\u2022 Capacidad para pensar con claridad y poder explicar problemas simples de manera efectiva, tanto por escrito como verbalmente<\/p><p><\/p><p>INDIA<\/p><p>\u2022 Se prefiere diploma de escuela secundaria con cero a seis meses de experiencia en ventas<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto por escrito como verbalmente<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes de los clientes; demostrar empat\u00eda<\/p><p>\u2022 Aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o el problema<\/p><p>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/p><p>\u2022 Capacidad de aprender, incluidas s\u00f3lidas habilidades para la resoluci\u00f3n de problemas<\/p><p>\u2022 Demostrar s\u00f3lidas habilidades de investigaci\u00f3n y resoluci\u00f3n de problemas<\/p><p>\u2022 Debe ser capaz de manejar consultas complejas<\/p><p>\u2022 Debe ser capaz de resolver las consultas de los clientes de forma independiente<\/p><p><\/p><p>Descargo de responsabilidad<\/p><p><br \/>Las declaraciones anteriores tienen como objetivo describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este puesto.<\/p><p>Concentrix es un empleador con igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin tener en cuenta la raza, el color, la religi\u00f3n, el g\u00e9nero, el origen nacional, la edad, la orientaci\u00f3n sexual, la identidad o expresi\u00f3n de g\u00e9nero, el estado de veterano protegido, el estado de discapacidad o cualquier otra caracter\u00edstica protegida legalmente.<\/p>\",\"ats_external_id\":\"R1550877\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:03.410-05:00\",\"created_at\":\"2026-03-26T18:27:21.338-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"scarlet.alva@concentrix.com\"},\"first_name\":\"Alva Trujillo, Scarlet\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103464194\",\"wid\":\"b40207992287104000dca0bf900c0000\",\"descriptor\":\"Dayanna Benancio Vasquez (103464194)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"103450422\",\"wid\":\"65d8044bdf5b103b084ba49065ab0000\",\"descriptor\":\"Sandro Paolo Castro Flores (103450422)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"102600092\",\"wid\":\"da7d7d2449a210103197c49791d30001\",\"descriptor\":\"Ana Gonzales Flores (102600092)\"},{\"id\":\"103456706\",\"wid\":\"e62c362a2ce6103d30e14e51b7bb0000\",\"descriptor\":\"Gabriela Chumbiauca Meza (103456706)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"102600247\",\"wid\":\"da7d7d2449a21010318ef202e34a0001\",\"descriptor\":\"Alexis Ocampo Perez (102600247)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0610\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-285475\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ASESOR-TELEFNICO-DE-ATENCIN-AL-CLIENTE-BILINGE_R1550877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ASESOR-TELEFNICO-DE-ATENCIN-AL-CLIENTE-BILINGE_R1550877\/apply\",\"job_requisition_id\":\"R1550877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebeca.mendoza@concentrix.com\"},\"first_name\":\"Rebeca Mendoza Zapata (102601065)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1550877\",\"wid\":\"6c60f410ca4a1007373921e79c5b0000\",\"descriptor\":\"ASESOR TELEF\u00d3NICO DE ATENCI\u00d3N AL CLIENTE BILING\u00dcE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1270\",\"campaign_id\":\"14658\",\"campaign_title\":\"Solution Architect (TCF) R1717784\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"M\/F\/D\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Germany<\/li><li>Language: German and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717784\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:54:34.072+08:00\",\"created_at\":\"2026-03-26T18:06:15.720+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717784\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717784\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717784\/apply\",\"job_requisition_id\":\"R1717784\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717784\",\"wid\":\"e47cf9af7937101fa4e9b38d03c50000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"589\",\"campaign_id\":\"22530\",\"campaign_title\":\"Advisor I, Customer Service R1717771\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant Client\u00e8le (Francophone) - Solutions de Chauffage\",\"street\":\"PRT Aveiro - R. Gen. Jos\u00e9 Domingues Peres 16\",\"address\":\"PRT Aveiro - R. Gen. Jos\u00e9 Domingues Peres 16\",\"city\":\"Aveiro\",\"state\":\"Aveiro\",\"postal_code\":\"3800-404\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b><span>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/span><\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Aveiro, Portugal (sur site<\/b><\/span>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b><span>D\u00e9veloppement professionnel et personnel<\/span><\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b><span>Ce que tu feras dans ce r\u00f4le<\/span><\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><p><\/p><ul><li>Contacter les clients et les clients potentiels par appel sortant de mani\u00e8re proactive, pr\u00e9senter les solutions de chauffage et conclure des ventes<\/li><li>Identifier les besoins et attentes des clients pour leur proposer des offres pertinentes, pr\u00e9senter et expliquer les services et produits de l\u2019entreprise<\/li><li>Fournir des informations techniques et tarifaires sur les \u00e9quipements et services de chauffage<\/li><li>R\u00e9pondre aux questions des clients concernant l\u2019installation, l\u2019entretien et les aides financi\u00e8res \u00e9ventuelles<\/li><li>G\u00e9rer les r\u00e9clamations et r\u00e9soudre les \u00e9ventuels probl\u00e8mes techniques ou administratifs<\/li><\/ul><p><\/p><p><b><span>Tes qualifications<\/span><\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><p><\/p><ul><li>T&#39;as une excellente ma\u00eetrise du fran\u00e7ais (oral et \u00e9crit) pour une communication claire et persuasive<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T\u2019as de l\u2019exp\u00e9rience en appels sortants et en prospection commerciale, id\u00e9alement dans le secteur de l\u2019\u00e9nergie ou des services (pr\u00e9f\u00e9rable)<\/li><li>T&#39;as des bonnes Comp\u00e9tences en n\u00e9gociation et en persuasion pour convertir les prospects en clients<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><b><span>Quels sont tes avantages<\/span><\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><p><\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale \u00e0 Aveiro, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><b><span>D\u00e9couvre ta meilleure version!<\/span><\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b><span>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/span><\/b><\/p><p><i><span>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/span><\/i><\/p><p><\/p><p><b><span>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/span><\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1717771\",\"location\":\"Aveiro, Aveiro\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:05.996+08:00\",\"created_at\":\"2026-03-26T18:06:13.054+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Aveiro---Rua-General-Jos-Domingues-Peres---Piso-0\/Reprsentant-Clientle--Francophone----Solutions-de-Chauffage_R1717771\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Aveiro\",\"state\":\"Aveiro\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"3800-404\",\"primary_location\":{\"id\":\"PT-AVE-GENER-01\",\"wid\":\"758843d2c957101d47a350281f210000\",\"descriptor\":\"PRT Aveiro - R. Gen. Jos\u00e9 Domingues Peres 16\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366037\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Aveiro---Rua-General-Jos-Domingues-Peres---Piso-0\/Reprsentant-Clientle--Francophone----Solutions-de-Chauffage_R1717771\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Aveiro---Rua-General-Jos-Domingues-Peres---Piso-0\/Reprsentant-Clientle--Francophone----Solutions-de-Chauffage_R1717771\/apply\",\"job_requisition_id\":\"R1717771\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717771\",\"wid\":\"e47cf9af7937101fa37cb7cca2590000\",\"descriptor\":\"Repr\u00e9sentant Client\u00e8le (Francophone) - Solutions de Chauffage\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"59\",\"campaign_id\":\"302\",\"campaign_title\":\"Advisor I, Blended Support R1707978\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service-Pavas-Advance Eng\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1707978\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T17:59:06.977-06:00\",\"created_at\":\"2026-03-26T17:57:00.047-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.riverairigoyen@concentrix.com\"},\"first_name\":\"Rivera Irigoyen, Karen Eloisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101007805\",\"wid\":\"650241275f72100c45d3fc6b65a392c1\",\"descriptor\":\"Karen Rivera Irigoyen (101007805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361232\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\/apply\",\"job_requisition_id\":\"R1707978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"diego.castillo1@concentrix.com\"},\"first_name\":\"Diego Castillo Brenes (920068)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707978\",\"wid\":\"09ef53328614101507c3b5e86d3b0000\",\"descriptor\":\"Customer Service-Pavas-Advance Eng\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"172\",\"campaign_id\":\"618\",\"campaign_title\":\"Mondelez\/ English \/ Fulfillment\",\"campaign_type\":\"job_application\",\"job_title\":\"Office Advisor with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>You are fluent in English<\/li>\\n<li>You are experienced with MS Excel<\/li>\\n<li>Strong attention to details<\/li>\\n<li>You are customer service oriented<\/li>\\n<li>Have excellent interpersonal skills, self-confidence and are a strong team player<\/li>\\n<li>Have analytical and problem-solving skills<\/li>\\n<li>Ability to work from our office in Sofia<\/li>\\n<\/ul>\\n<p><strong>Your day-to-day role:<\/strong><\/p>\\n<ul>\\n<li>Receiving and processing consumer post and&nbsp;incoming stock<\/li>\\n<li>Arranging, packing and shipment of orders<\/li>\\n<li>Overseeing, reporting &amp; tracking inventory\/stock.<\/li>\\n<li>Undertake weekly and monthly billing and financials<\/li>\\n<li>Processing invoices<\/li>\\n<li>Providing accurate information and maintain detailed and in-depth checks<\/li>\\n<\/ul>\\n<ul>\\n<li>Ensuring that all deadlines are met consistently<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 18:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amafing office environement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"952322213\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-06T15:56:10.007+03:00\",\"created_at\":\"2026-03-26T17:50:19.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"173\",\"campaign_id\":\"617\",\"campaign_title\":\"LI Revive \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Italian language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Italian and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2876927563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.810+03:00\",\"created_at\":\"2026-03-26T17:07:47.735+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"174\",\"campaign_id\":\"616\",\"campaign_title\":\"LI Revive \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in French and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"576946360\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.759+03:00\",\"created_at\":\"2026-03-26T17:05:51.414+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1883\",\"campaign_id\":\"241\",\"campaign_title\":\"Advisor I, Customer Service R1717958\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Specialist - Digital Paid Media\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Specialist, Digital Planning in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. At Concentrix, our experience design and engineering team reimagines customer experience through strategy, talent, and technology.<\/p><p><\/p><p>Within our Marketing Solutions team, we deliver performance-based, omni-channel marketing strategies for leading global brands; leveraging data, creativity, and technology across email, search, programmatic, and social platforms.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Specialist, Digital Planning in Barcelona, you will play a key role in shaping and optimizing digital campaigns that drive real business impact.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>- Support the development of digital media strategies across Programmatic Display, Social, and Search, collaborating with senior stakeholders and cross-functional teams.<br \/>- Build and document digital communication plans, contributing innovative ideas to go-to-market strategies.<br \/>- Execute and optimize campaigns in partnership with operations teams, ensuring high-quality delivery and performance consistency.<br \/>- Monitor campaign performance and provide data-driven insights and optimization recommendations on a regular basis (real-time and periodic).<br \/>- Stay up to date with industry trends, tools, and partners, identifying opportunities to enhance capabilities and innovation.<br \/>- Collaborate across teams to ensure alignment between digital and non-digital planning, supporting integrated marketing strategies.<\/p><p><\/p><p><b>Concentrix is a great match if you have:<\/b>\u00a0<\/p><p><\/p><p>- 1\u20133 years of experience in digital media, marketing strategy, or campaign management.<br \/>- Strong analytical and problem-solving skills, with the ability to interpret data and generate actionable insights.<br \/>- Excellent communication and presentation skills, with the ability to adapt messaging to different audiences and stakeholders.<br \/>- Experience or familiarity with Programmatic, Social, Search, or digital marketing platforms.<br \/>- Ability to manage multiple projects, prioritize tasks, and work effectively in a fast-paced environment.<br \/>- Proactive, detail-oriented, and innovative mindset, with the ability to drive ideas and contribute to business initiatives.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- Hybrid work model<br \/>- Full-time 39 hours\/week \u2013 permanent contract<br \/>- Competitive Salary<br \/>- Great location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company<br \/>- Career development programs and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and help shape the future of digital marketing with Concentrix.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1717958\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T01:59:09.660+02:00\",\"created_at\":\"2026-03-26T17:04:56.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366284\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Marketing-Specialist---Digital-Paid-Media_R1717958\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Marketing-Specialist---Digital-Paid-Media_R1717958\/apply\",\"job_requisition_id\":\"R1717958\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717958\",\"wid\":\"2a25163032c8101fb7d081f772c70000\",\"descriptor\":\"Marketing Specialist - Digital Paid Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"175\",\"campaign_id\":\"615\",\"campaign_title\":\"LI Revive \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with Dutch language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in Dutch and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"3194002563\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.705+03:00\",\"created_at\":\"2026-03-26T17:01:27.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1884\",\"campaign_id\":\"240\",\"campaign_title\":\"Advisor II, B2B Sales R1709723\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative - Mercado Espa\u00f1ol - Hibrido HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative en Barcelona (Hibrido)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como<b>\u00a0Inside Sales Representative<\/b><b> en Barcelona (Hibrido)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro.<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Inside Sales Representative <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><ul><li><p>Comunicar claramente la propuesta de valor del Programa de Partners y registrar nuevos resellers en el programa.<\/p><\/li><li><p>Responder de forma r\u00e1pida y precisa a llamadas y correos electr\u00f3nicos de partners.<\/p><\/li><li><p>Proporcionar informaci\u00f3n general sobre productos y servicios.<\/p><\/li><li><p>Identificar oportunidades de negocio de alto potencial.<\/p><\/li><li><p>Actuar como punto principal de contacto para leads generados por campa\u00f1as de telemarketing de partners.<\/p><\/li><li><p>Realizar campa\u00f1as de llamadas salientes basadas en listas de resellers.<\/p><\/li><li><p>Ejecutar acciones de marketing espec\u00edficas para promocionar productos y servicios.<\/p><\/li><\/ul><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><ul><li><p>Cuentas con un nivel biling\u00fce de castellano<\/p><\/li><li><p>Tienes excelentes habilidades de comunicaci\u00f3n (oral y escrita).<\/p><\/li><li><p>Cuentas con experiencia previa en ventas B2B.<\/p><\/li><li><p>Eres una persona positiva, orientada a objetivos y resultados.<\/p><\/li><li><p>Te sientes c\u00f3modo comunic\u00e1ndote con profesionales de diferentes niveles dentro de empresas.<\/p><\/li><li><p>Puedes trabajar de forma aut\u00f3noma y tambi\u00e9n en equipo.<\/p><\/li><li><p>Eres organizado\/a, detallista y sabes priorizar tareas.<\/p><\/li><\/ul><p><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><ul><li><p>Contrato indefinido de 39h horas con horario rotativo de lunes a domingo entre 09.00 y 18.00<\/p><\/li><li><p>Oficina en una ubicaci\u00f3n excelente en Barcelona de lunes a viernes (09:00 - 18:00)<\/p><\/li><li><p>Salario: 21,476 euros brutos &#43; hasta 3,200 euros brutos en bonus al a\u00f1o\u00a0&#43; Seguro m\u00e9dico privado<\/p><\/li><li><p>Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<\/p><\/li><li><p>Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<\/p><\/li><li><p>Programa de desarrollo profesional y cursos especializados<\/p><\/li><\/ul><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p>\u00a0R1709723<\/p>\",\"ats_external_id\":\"R1709723\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1841.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-07T01:59:12.121+02:00\",\"created_at\":\"2026-03-26T16:13:43.839+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363315\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative---Mercado-Espaol---Hibrido-HT05_R1709723\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative---Mercado-Espaol---Hibrido-HT05_R1709723\/apply\",\"job_requisition_id\":\"R1709723\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"column.fleming@concentrix.com\"},\"first_name\":\"Column Fleming (102541766)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709723\",\"wid\":\"2bd43e3f068d101895e2b914d8920000\",\"descriptor\":\"Inside Sales Representative - Mercado Espa\u00f1ol - Hibrido HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1271\",\"campaign_id\":\"14656\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717736\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SQL Server)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Cloud Solution Architect (CSA) \u2013 SQL Server with Italian language to join our Global Delivery team. You will provide deep technical expertise in enterprise SQL Server platforms, supporting customers across on\u2011premises, hybrid, and modernization scenarios.<\/p><p><\/p><p>You will work with mission\u2011critical data platforms, helping customers design, operate, secure, and optimize SQL Server environments with a strong focus on availability, performance, security, and operational excellence.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Act as a technical authority for SQL Server platforms within Global Delivery engagements<\/p><\/li><li><p>Design, deploy, and support enterprise\u2011scale SQL Server architectures, primarily on\u2011premises and hybrid<\/p><\/li><li><p>Diagnose and resolve complex issues related to:<\/p><\/li><li><p>Performance bottlenecks<\/p><\/li><li><p>Availability and reliability<\/p><\/li><li><p>Query and workload optimization<\/p><\/li><li><p>Design and support High Availability and Disaster Recovery (HA\/DR) solutions, including:<\/p><\/li><li><p>Failover Clustering<\/p><\/li><li><p>Always On Availability Groups<\/p><\/li><li><p>Backup and restore strategies<\/p><\/li><li><p>Lead and support SQL Server upgrades and migrations between versions<\/p><\/li><li><p>Optimize SQL Server configurations for:<\/p><\/li><li><p>Scalability<\/p><\/li><li><p>Capacity planning<\/p><\/li><li><p>Operational stability<\/p><\/li><li><p>Implement and validate SQL Server security best practices, including:<\/p><\/li><li><p>Authentication and authorization<\/p><\/li><li><p>Encryption<\/p><\/li><li><p>Least\u2011privilege access<\/p><\/li><li><p>Collaborate with internal teams to deliver repeatable, high\u2011quality Global Delivery outcomes<\/p><\/li><li><p>Contribute to technical documentation, best practices, and SQL Server knowledge sharing initiatives<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Strong experience in one or more of the following areas is required:<\/p><\/li><li><p>Microsoft SQL Server administration (enterprise environments)<\/p><\/li><li><p>SQL Server architecture and internals<\/p><\/li><li><p>Performance tuning and query optimization<\/p><\/li><li><p>High Availability and Disaster Recovery:<\/p><\/li><li><p>Always On Availability Groups<\/p><\/li><li><p>Failover Clustering<\/p><\/li><li><p>Backup and recovery<\/p><\/li><li><p>SQL Server installation, configuration, and patching<\/p><\/li><li><p>Capacity planning and scalability<\/p><\/li><li><p>Troubleshooting using:<\/p><\/li><li><p>SQL Server logs<\/p><\/li><li><p>Performance counters<\/p><\/li><li><p>Wait statistics and execution plans<\/p><\/li><\/ul><p><\/p><p><b>Desirable Skills:<\/b><\/p><ul><li><p>Experience in one or more of the following areas is desirable:<\/p><\/li><li><p>Windows Server internals as related to SQL Server<\/p><\/li><li><p>Storage and I\/O architecture<\/p><\/li><li><p>Networking fundamentals (latency, throughput, connectivity)<\/p><\/li><li><p>SQL Server security:<\/p><\/li><li><p>Authentication methods<\/p><\/li><li><p>Permissions and roles<\/p><\/li><li><p>Encryption and auditing<\/p><\/li><li><p>Integration with <b>Active Directory<\/b> (authentication, service accounts)<\/p><\/li><li><p>Hybrid and modernization exposure (on\u2011prem SQL Server with cloud connectivity)<\/p><\/li><li><p>Familiarity with Azure SQL offerings is a plus (contextual, not mandatory)<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717736\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:03.171+08:00\",\"created_at\":\"2026-03-26T16:08:10.027+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SQL-Server-_R1717736-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366169\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SQL-Server-_R1717736-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SQL-Server-_R1717736-1\/apply\",\"job_requisition_id\":\"R1717736\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717736\",\"wid\":\"2880ae41a0f6101f9c94ddf5058f0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Global Delivery (SQL Server)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"118\",\"campaign_id\":\"85\",\"campaign_title\":\"Advisor II, Technical Support R1550874\",\"campaign_type\":\"job_application\",\"job_title\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El Asesor I, Posici\u00f3n de ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, llamadas salientes o a trav\u00e9s de Internet con el fin de vender productos y servicios b\u00e1sicos. Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este t\u00edtulo de trabajo.<\/span><\/p><p><\/p><p><span>Concentrix es un empleador de igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin distinci\u00f3n de raza, color, religi\u00f3n, g\u00e9nero, origen nacional, origen, sexo, origen nacional, etc. edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, estatus de veterano protegido, estatus de discapacidad o cualquier otra caracter\u00edstica legalmente protegida.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1550874\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:03.402-05:00\",\"created_at\":\"2026-03-26T15:31:01.877-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600331\",\"wid\":\"da7d7d2449a21010318a75ebc47f0002\",\"descriptor\":\"Jonnally Cotrina Tarazona (102600331)\"},{\"id\":\"103185348\",\"wid\":\"227b2ad49e7110306d0eb22857890000\",\"descriptor\":\"Victoria Maruja Cervantes Alvino (103185348)\"},{\"id\":\"102600333\",\"wid\":\"da7d7d2449a21010318a5cbb6d020000\",\"descriptor\":\"Katty Reyes Vilchez (102600333)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102600335\",\"wid\":\"da7d7d2449a21010318a41b9cbfa0000\",\"descriptor\":\"Yohana Quijandria Quispe (102600335)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600338\",\"wid\":\"da7d7d2449a21010318a167f77880000\",\"descriptor\":\"Lucy Chamorro Zumaeta (102600338)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103464194\",\"wid\":\"b40207992287104000dca0bf900c0000\",\"descriptor\":\"Dayanna Benancio Vasquez (103464194)\"},{\"id\":\"103228388\",\"wid\":\"7c82456f73dd1031efa3b9328eb00000\",\"descriptor\":\"Iosiv Libiak Israel Cornejo Bre\u00f1a (103228388)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"103450422\",\"wid\":\"65d8044bdf5b103b084ba49065ab0000\",\"descriptor\":\"Sandro Paolo Castro Flores (103450422)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103444224\",\"wid\":\"d4c653d43ba81038e0398f7e70d20000\",\"descriptor\":\"Renzo Moncada Perales (103444224)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"102600092\",\"wid\":\"da7d7d2449a210103197c49791d30001\",\"descriptor\":\"Ana Gonzales Flores (102600092)\"},{\"id\":\"103456706\",\"wid\":\"e62c362a2ce6103d30e14e51b7bb0000\",\"descriptor\":\"Gabriela Chumbiauca Meza (103456706)\"},{\"id\":\"103228392\",\"wid\":\"6eee0738f67f1036807b5eaa1e2a0000\",\"descriptor\":\"Nahori Milagros Alcantara Zu\u00f1iga (103228392)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"103259539\",\"wid\":\"7a8990cb877d10010b51cad85f5b0000\",\"descriptor\":\"Gabriela Coellho (103259539)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-286007\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ATENCIN-AL-CLIENTE-SERVICIOS-EN-ESPAOL_R1550874\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ATENCIN-AL-CLIENTE-SERVICIOS-EN-ESPAOL_R1550874\/apply\",\"job_requisition_id\":\"R1550874\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebeca.mendoza@concentrix.com\"},\"first_name\":\"Rebeca Mendoza Zapata (102601065)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1550874\",\"wid\":\"d0fea5c916c2100737868d1471fa0000\",\"descriptor\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"176\",\"campaign_id\":\"613\",\"campaign_title\":\"LI Revive \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Reactivation Executive with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<h2 style=\\\"text-align: justify;\\\"><strong>What the role looks like:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Reach out to former customers and encourage them to start using our products again.<\/li>\\n<li>Manage your client accounts, build strong relationships, and support their long\u2011term success.<\/li>\\n<li>Create and follow a clear plan for growing your business portfolio.<\/li>\\n<li>Work toward reactivating old accounts and meeting new spending targets.<\/li>\\n<li>Build new relationships with former customers and help increase their revenue in key product areas.<\/li>\\n<li>Meet your sales targets and identify new opportunities with B2B clients in the marketing field.<\/li>\\n<li>Communicate with clients through email, phone, and online meetings.<\/li>\\n<li>Understand each client&rsquo;s goals and provide the best marketing recommendations to support their needs.<\/li>\\n<li>Help clients understand their opportunities and turn their marketing goals into real actions.<\/li>\\n<li>Act as the main point of contact for your clients and provide the right solutions when needed.<\/li>\\n<li>Stay up to date on products, best practices, and industry standards.<\/li>\\n<li>Meet quarterly sales goals and other KPIs.<\/li>\\n<li class=\\\"css-v55p23\\\">Work model: Hybrid (<strong>Wednesday<\/strong> and <strong>Thursday office<\/strong>)<\/li>\\n<li class=\\\"css-v55p23\\\">Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00<\/strong><\/li>\\n<\/ul>\\n<h2 style=\\\"text-align: justify;\\\"><strong>Your profile:<\/strong><\/h2>\\n<ul style=\\\"text-align: justify;\\\">\\n<li>Understanding of sales strategies and the sales pipeline.<\/li>\\n<li>Fluent in German and English languages (written and spoken).<\/li>\\n<li>Experience in customer service, sales, or an outsourcing environment.<\/li>\\n<li>Ability to use a value\u2011based selling approach in a fast\u2011paced environment.<\/li>\\n<li>Experience in marketing.<\/li>\\n<li>Ability to identify growth opportunities and increase customer investment.<\/li>\\n<li>Strong organizational skills, self\u2011discipline, and motivation.<\/li>\\n<li>Good knowledge of MS Office.<\/li>\\n<li>Experience with CRM tools is a plus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Monthly transportation\/internet allowance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Life insurance<\/li>\\n<li class=\\\"css-v55p23\\\" style=\\\"text-align: justify;\\\">Voluntary Sport Card (Multisport)<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Quarterly performance based bonuses<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1561830068\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T13:51:11.639+03:00\",\"created_at\":\"2026-03-26T15:18:52.688+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1885\",\"campaign_id\":\"237\",\"campaign_title\":\"Advisor I, B2B Sales R1716670\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Specialist (Italian-speaking) On site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Specialist in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Sales Development Specialist <\/b>on our team, you will:\u202f\u202f\u00a0\u00a0<\/p><p><\/p><p>- Achieve specific sales targets and maximizing sale opportunities on each and every call\u00a0<\/p><p>- Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs\u00a0<\/p><p>- Maintain broad knowledge of products, pricing, promotions, and procedures\u00a0<\/p><p>- Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)\u00a0<\/p><p>- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures\u00a0<\/p><p>- Prepare complete and accurate work including appropriately notating accounts as required\u00a0<\/p><p>- Participate in activities designed to improve customer satisfaction and sales performance\u00a0<\/p><p>\u00a0- Answer billing questions by talking through components of customer accounts\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Italian plus advanced English \u00a0<br \/>- Have strong communication skills \u00a0<br \/>- Have solid Sales Background \u00a0<br \/>- Are achievement and goal oriented \u00a0<br \/>- Have good computer skills\u00a0\u00a0<\/p><p>- Are motivated and self-starter\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:30 to 18:30 \u00a0<br \/>- Base salary of 20.000 euros gross\/year &#43; up to 4.500 gross\/year<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1716670<\/span><\/p>\",\"ats_external_id\":\"R1716670\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-13T18:04:41.590+02:00\",\"created_at\":\"2026-03-26T15:04:48.588+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366353\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Development-Specialist--Italian-speaking--On-site---High-Tech-Industry-HS03_R1716670\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Development-Specialist--Italian-speaking--On-site---High-Tech-Industry-HS03_R1716670\/apply\",\"job_requisition_id\":\"R1716670\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"massimo.aureli@concentrix.com\"},\"first_name\":\"Massimo Antonio Aureli (102541121)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716670\",\"wid\":\"f1e248cab2c6101eba875981ff090000\",\"descriptor\":\"Sales Development Specialist (Italian-speaking) On site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1272\",\"campaign_id\":\"14655\",\"campaign_title\":\"Associate, Customer Acquisition R1714916\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We are looking for a proactive and customer-focused Associate \u2013 Customer Acquisition to join our team. In this role, you\u2019ll be the first point of contact for prospective customers,  helping to identify their needs, introduce relevant cloud-based solutions, and set the stage for long-term relationships.\",\"long_description\":\"<p>Responsibilities<\/p><ul><li>Serve as the first point of contact for potential customers, creating a positive and professional first impression<\/li><li>Engage with small and medium-sized businesses across industries to understand their goals and recommend suitable solutions<\/li><li>Manage the early stages of the sales process from lead qualification to hand-off to solution specialists or partners<\/li><li>Use tools like email, phone, video, and chat to communicate effectively and build strong customer connections<\/li><li>Identify and qualify leads using methods like BANT (Budget, Authority, Need, Timeline)<\/li><li>Collaborate with internal teams to ensure smooth transitions and customer satisfaction<\/li><li>Capture customer feedback and share insights to help improve processes and offerings<\/li><li>Stay updated on industry trends and product knowledge to confidently position solutions<\/li><li>ANZ market experience is appreciated.<\/li><\/ul><p><\/p><p>Requirement<\/p><ul><li>High school diploma required; Bachelor&#39;s degree preferred<\/li><li>1\u20132 years of experience in sales, customer service, or account management (IT industry experience a plus)<\/li><li>Strong communication skills, both verbal and written<\/li><li>Familiarity with CRM tools such as Salesforce or Dynamics 365 is preferred<\/li><li>A positive, self-driven attitude with the ability to work independently<\/li><li>Quick learner with a passion for technology and helping customers<\/li><li>Strong organizational and time management skills<\/li><li>Willingness to take initiative, meet targets, and work in a fast-paced environment<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>KL Office is located at TRX and will be relocating to Sunway Visio soon.<\/li><li>Working hours (6am-3pm and 7am-4pm)<\/li><li>Permanent position<\/li><li>Onsite<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p>All shortlisted candidates will be contacted.<\/p>\",\"ats_external_id\":\"R1714916\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:56:19.819+08:00\",\"created_at\":\"2026-03-26T14:03:59.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714916\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366144\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714916\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1714916\/apply\",\"job_requisition_id\":\"R1714916\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sami.moghal@concentrix.com\"},\"first_name\":\"Sami Moghal (103454890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714916\",\"wid\":\"8df85f95811d101f00273c9425a60000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"451\",\"campaign_id\":\"4354\",\"campaign_title\":\"GTM - INTERNATIONAL - ITALIAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Servizio Clienti\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Unisciti oggi al team Concentrix!\",\"long_description\":\"<div>\\n<h2><strong>Chi &egrave; Concentrix<\/strong><\/h2>\\n<h3>Vivi il potere di una carriera rivoluzionaria<\/h3>\\n<p>Stai cercando il passo successivo? Siamo un leader globale nei servizi e nella tecnologia che supporta i brand del futuro. Aiutiamo i marchi pi&ugrave; noti che utilizzi ogni giorno a migliorare il loro business attraverso tecnologie e soluzioni integrate in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; di impiego per tutti i candidati e un ambiente di lavoro libero da discriminazioni e molestie. Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"1204275053\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T14:19:58.347+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1886\",\"campaign_id\":\"231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1713033\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative in\u00a0Valencia (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a Customer Service Sales Representative in<span>\u00a0Valencia <\/span><\/span><span>(<\/span><span>Hybrid<\/span><span>), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in tech.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fast and effective reply to inbound queries<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Make outbound calls when necessary to solve issues with customers and different internal business units<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensuring personal knowledge of the Store portfolio and Post sales<span>\u00a0<\/span><\/span><span>process\u00b4s<\/span><span><span>\u00a0<\/span>are maintained<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Dutch and fluent in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have minimum of 1 year relevant experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Knowledge of sales techniques (up-\/cross-selling, objection handling,<span>\u00a0<\/span><\/span><span>etc<\/span><span>)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are customer driven and motivation to work in sales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and target oriented<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have IT knowledge and technical understanding<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have strong personal interest &amp; curiosity in IT products and applications<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Real capability to listen to customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have Exceptional customer facing and customer care skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full time 39 hours\/week contract: Monday to Friday 09-18h<\/span><\/span><br \/><span><span>- Salary <\/span><\/span><span><b>20,000\u20ac<\/b> gross\/year base (12 payments) &#43; <b>2.000 EUR<\/b> gross year in bonus according to performance<span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in<span>\u00a0Valencia<\/span><\/span><\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p>R1713033<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1713033\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-14T12:06:06.138+02:00\",\"created_at\":\"2026-03-26T11:06:22.094+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"French\",\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"lucie.novotna@concentrix.com\"},\"first_name\":\"Novotn\u00e1, Lucie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103000082\",\"wid\":\"05f4e94c12f61010e7cfe15fbb7b0000\",\"descriptor\":\"Eva Saragosa (103000082)\"},{\"id\":\"102540815\",\"wid\":\"da7d7d2449a210103830eaa65de00002\",\"descriptor\":\"Moritz Karl Woletz (102540815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368363\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Service-Sales-Representative--Dutch-Speaking----HS03_R1713033\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Service-Sales-Representative--Dutch-Speaking----HS03_R1713033\/apply\",\"job_requisition_id\":\"R1713033\"}],\"organizations\":[{\"wid\":\"fcee39038ba6102abde4cc3427420000\",\"descriptor\":\"25656 - HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713033\",\"wid\":\"7c24bb32d488101acbb180aeff870000\",\"descriptor\":\"Customer Service Sales Representative (Dutch-Speaking) - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"515\",\"campaign_id\":\"102\",\"campaign_title\":\"NL - Vattenfall - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Word Innovatieve Klantenservicemedewerker bij Vattenfall\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Help klanten met energieadvies bij Vattenfall!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Klantenservice&nbsp;Vattenfall<\/span><\/strong><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word je ge&iuml;nspireerd door nieuwe uitdagingen?&nbsp;Concentrix, wereldleider in technologie en diensten, versterkt 's werelds beste merken. Omarm je volgende stap als klantenservicemedewerker voor&nbsp;Vattenfall&nbsp;en werk met ons aan duurzaam gedreven toekomst.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat je gaat doen?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;Energie Expert&nbsp;ondersteun je klanten over&nbsp;het afnemen van energiecontracten en diensten. Je gaat klanten spreken die vragen hebben over een huidig energiecontract of over klant worden bij&nbsp;Vattenfall.&nbsp;Je&nbsp;beantwoord klanten via telefoon&nbsp;en\/of mail&nbsp;en&nbsp;geeft ze creatieve tips om te verduurzamen. Je past jouw&nbsp;expertise&nbsp;toe als je een contract afsluit om te zorgen dat de klant een goed beeld heeft van het contract en de voorwaarden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat wij bieden<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een salaris van&nbsp;&euro;15,28 bruto per uur (vanaf 21 jaar), inclusief vakantiegeld en goede pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een goed bereikbare werkplek in Groningen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Toegang tot onze&nbsp;Concentrix&nbsp;University om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Groeimogelijkheden binnen het team en bedrijf.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:57,&quot;335559737&quot;:57,&quot;335559739&quot;:120}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93 Je hebt minimaal een MBO-diploma of vergelijkbaar niveau.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\u23f0 Flexibel met werktijden; beschikbaar van maandag tot en met vrijdag van 08:00 tot en met 15:00 uur.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udde3\ufe0f Je spreekt en schrijft vloeiend Nederlands.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83c\udf1f Je bent gedreven en zet klanten altijd op de eerste plaats.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udc42 Een scherp luisterend oor en snel in het herkennen van klantbehoeften.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udcbb Goede technologische vaardigheden en moeiteloos werken met computersystemen.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<br \/><span data-contrast=\\\"none\\\">\ud83d\udd04&nbsp;Multitasken&nbsp;zit in je bloed en je bent gedreven om die extra stap te zetten.<\/span><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Solliciteer Vandaag!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om een verschil te maken?&nbsp;Solliciteer meteen via de knop hieronder of neem voor meer informatie contact op met Maria&nbsp;Kerrebijn:&nbsp;<\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">maria.kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"none\\\">&nbsp;- 0612874456. We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2096922712\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-14T01:59:06.468+02:00\",\"created_at\":\"2026-03-26T09:16:45.175+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1273\",\"campaign_id\":\"14654\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717233\",\"campaign_type\":\"job_application\",\"job_title\":\"Exchange Customer Engineer\u00a0(Bilingual)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p><\/p><p>We are seeking a highly skilled and experienced <b>Customer Engineer specializing in Microsoft 365, Exchange Server, and Exchange Online.<\/b> The ideal candidate will help customers optimize and modernize their email and collaboration environments, ensuring high performance, security, and reliability across both on-premises and cloud platforms. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical, and leadership stakeholders.<\/p><p><\/p><p>As a Customer Engineer, you will act as a trusted technical advisor, supporting enterprise customers in the design, deployment, migration, and optimization of Exchange Server and Exchange Online environments, as well as broader Microsoft 365 administration and governance.<\/p><p><\/p><p><i><b>Note: This position requires fluency in English.<\/b><\/i><\/p><p><\/p><p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><p>Lead and deliver customer engagements focused on:<\/p><ul><li><p>Exchange Server (on-premises and hybrid)<\/p><\/li><li><p>Exchange Online<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Design and implement scalable and secure email architectures across hybrid and cloud environments<\/p><\/li><li><p>Plan and execute migrations from legacy email systems to Exchange Server and Exchange Online<\/p><\/li><li><p>Support migrations from on-premises Exchange to Exchange Online, ensuring minimal downtime and data integrity<\/p><\/li><li><p>Provide advanced troubleshooting, optimization, and post-migration support<\/p><\/li><li><p>Manage and maintain Exchange environments, ensuring high availability, performance, and reliability<\/p><\/li><li><p>Collaborate with customers to define migration strategies, timelines, and best practices<\/p><\/li><li><p>Support compliance, retention, and governance requirements within Microsoft 365<\/p><\/li><li><p>Automate administrative tasks using PowerShell and other tools<\/p><\/li><li><p>Document technical solutions, best practices, and operational procedures.<\/p><\/li><\/ul><p><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p>10&#43; years of experience in customer-facing roles (architecture, administration, consulting, or support)<\/p><\/li><li><p>Strong hands-on experience with:<\/p><ul><li><p>Exchange Server (administration, architecture, and migrations)<\/p><\/li><li><p>Exchange Online (administration and migrations)<\/p><\/li><li><p>Microsoft 365 administration and governance<\/p><\/li><\/ul><\/li><li><p>Experience with hybrid Exchange environments<\/p><\/li><li><p>Strong knowledge of Active Directory and Azure Active Directory (Entra ID)<\/p><\/li><li><p>Proven experience planning and executing complex email migrations<\/p><\/li><li><p>Advanced troubleshooting and problem-solving skills<\/p><\/li><li><p>Experience with PowerShell scripting for automation and management<\/p><\/li><li><p>Strong communication and stakeholder management skills.<\/p><\/li><\/ul><p><\/p><p><span><b>Preferred Qualifications<\/b><\/span><\/p><ul><li><p>Experience with:<\/p><ul><li><p>Email compliance and retention solutions<\/p><\/li><li><p>Large-scale enterprise or government environments<\/p><\/li><li><p>Microsoft Graph API<\/p><\/li><\/ul><\/li><li><p>Knowledge of:<\/p><ul><li><p>Cloud Adoption Framework<\/p><\/li><li><p>Well-Architected Framework<\/p><\/li><\/ul><\/li><li><p>Relevant Microsoft certifications in Exchange, Microsoft 365, or related areas.<\/p><\/li><\/ul><p><\/p><p>#WAH #WFH #LI-Remote<\/p><p><\/p>\",\"ats_external_id\":\"R1717233\",\"location\":\"ESP, A Coruna\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T04:05:43.535+08:00\",\"created_at\":\"2026-03-26T08:08:56.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Exchange-Customer-Engineer--Bilingual-_R1717233\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368512\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Exchange-Customer-Engineer--Bilingual-_R1717233\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Exchange-Customer-Engineer--Bilingual-_R1717233\/apply\",\"job_requisition_id\":\"R1717233\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717233\",\"wid\":\"cf3d24f33699101f2898d117909f0000\",\"descriptor\":\"Exchange Customer Engineer\u00a0(Bilingual)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1274\",\"campaign_id\":\"14650\",\"campaign_title\":\"Director, Software Architecture (TCF) R1713670\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Enterprise Solutions Architect\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\" year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Are you passionate about shaping the future of technology and driving enterprise-level AI innovations? As an Enterprise Architect - AI, you will play a critical role in defining and executing the architectural vision for AI-enabled applications and platforms. Your expertise will guide technical decision-making and help to establish a cohesive and consistent approach to AI integration within the enterprise.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Define enterprise architecture patterns and standards for AI- and LLM-enabled applications, platforms, and workflows.<\/li><li>Lead technical design and architecture decisions for AI integration across products, engineering platforms, and automation capabilities.<\/li><li>Establish practical guardrails for security, data use, trust boundaries, governance, observability, reliability, and operational support.<\/li><li>Guide architecture choices for retrieval-augmented generation, orchestration, tool use, workflow automation, structured outputs, evaluation, and fallback strategies.<\/li><li>Partner with engineering, platform, security, infrastructure, and data teams to drive consistent enterprise approaches.<\/li><li>Influence technical prioritization and decision-making for AI-related initiatives across multiple teams and stakeholders.<\/li><li>Reduce fragmented one-off implementations by defining reusable standards, reference patterns, and implementation guidance.<\/li><li>Assess emerging AI technologies and recommend where they fit within the enterprise architecture based on value, risk, and business fit.<\/li><li>Scale adoption by helping teams move from experimentation to production-ready implementation.<\/li><li>Mentor architects and senior engineers in AI-native design, systems thinking, and sound technical judgment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.<\/li><li>10&#43; years of experience in software engineering, architecture, platform engineering, or related technical fields.<\/li><li>5&#43; years in a senior architecture, principal engineering, or enterprise technical leadership role.<\/li><li>Experience designing and guiding complex systems across applications, APIs, cloud platforms, integrations, and operational environments.<\/li><li>Experience working with AI\/LLM technologies as part of enterprise solution design, platform design, or engineering architecture.<\/li><li>Strong software engineering foundation with hands-on development experience building or integrating distributed applications, APIs, services, or platforms using languages such as Java, C#, Python, Go, or similar.<\/li><li>Experience prototyping or validating AI\/LLM-enabled solution patterns through code, automation, or reference implementations.<\/li><li>Excellent written and verbal English communication skills, with the ability to communicate complex technical concepts clearly across global engineering and business stakeholders.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with RAG, vector search, model gateways, evaluation frameworks, prompt lifecycle management, or agent\/workflow orchestration.<\/li><li>Experience designing secure AI-enabled systems in enterprise or regulated environments.<\/li><li>Experience leading architecture governance, design reviews, or enterprise technical standards.<\/li><li>Experience influencing large engineering organizations without direct authority.<\/li><li>Experience with AWS, Azure, or GCP in large-scale environments.<\/li><\/ul>\",\"ats_external_id\":\"R1713670\",\"location\":\"WAH\",\"job_type\":\"full_time\",\"salary\":\"8307.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:58:21.892+08:00\",\"created_at\":\"2026-03-26T02:04:21.310+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/AI-Enterprise-Solutions-Architect_R1713670\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"organization_reference_id\":\"ICNPO\"},\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"},{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0150\",\"descriptor\":\"Director, Software Architecture (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366078\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/AI-Enterprise-Solutions-Architect_R1713670\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/AI-Enterprise-Solutions-Architect_R1713670\/apply\",\"job_requisition_id\":\"R1713670\"}],\"organizations\":[{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNPO\"},{\"wid\":\"740544c0a47f011e1eb9df9f1d113346\",\"descriptor\":\"SSS\",\"reference_id\":\"SSS\",\"custom_reference_id\":\"SSS\",\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"0f3767d119a1101b456683249e2b0000\",\"descriptor\":\"(CORP) BEST Enterprise Architecture\",\"reference_id\":\"BESTEARCCORP\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chris.hunt@concentrix.com\"},\"first_name\":\"Christopher Hunt (102028042)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1713670\",\"wid\":\"504b4c2ae4fd101d2b13f6f7ebf10000\",\"descriptor\":\"AI Enterprise Solutions Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T5\",\"wid\":\"c8e0e0a8af1d10106114b06393170000\",\"descriptor\":\"Grade T5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1275\",\"campaign_id\":\"14649\",\"campaign_title\":\"Solution Architect (TCF) R1717365\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>We are looking for a principal (L4), qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect<span>\u00a0<\/span><b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Netherlands<\/li><li>Language: Dutch and fluent English<\/li><li>Travel: less than 20% is expected<\/li><li>Years of Experience: 15&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>15&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and the ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1717365\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:36.426+08:00\",\"created_at\":\"2026-03-26T02:04:19.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717365\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366140\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717365\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1717365\/apply\",\"job_requisition_id\":\"R1717365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717365\",\"wid\":\"e47cf9af7937101f5877975f72640000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1276\",\"campaign_id\":\"14648\",\"campaign_title\":\"Specialist, Accounting R1715317\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Accounting - Unilingual\",\"street\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"address\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":\"97204\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Asegurar el correcto cumplimiento de las obligaciones fiscales de la empresa en M\u00e9xico, mediante la revision de la determinacion, c\u00e1lculo y presentaci\u00f3n oportuna de impuestos, as\u00ed como el an\u00e1lisis de riesgos fiscales y apoyo en auditor\u00edas fiscales.\",\"long_description\":\"<p><span>* Revision declaraciones fiscales mensuales y anuales (ISR, IVA, retenciones, entre otros).<\/span><\/p><p><span>* Revision de impuestos federales y locales conforme a la legislaci\u00f3n vigente en M\u00e9xico.<\/span><\/p><p><span>* Dar cumplimiento a obligaciones ante autoridades fiscales como el SAT (Servicio de Administraci\u00f3n Tributaria).<\/span><\/p><p><span>* Elaborar conciliaciones fiscales y contables.<\/span><\/p><p><span>* Revisar y validar registros contables con impacto fiscal.<\/span><\/p><p><span>* Atender requerimientos, auditor\u00edas y revisiones por parte de autoridades fiscales.<\/span><\/p><p><span>* Monitorear cambios en la legislaci\u00f3n fiscal y evaluar su impacto en la empresa.<\/span><\/p><p><span>Apoyar en la planeaci\u00f3n fiscal y estrategias para optimizaci\u00f3n tributaria.<\/span><\/p><p><span>* Coordinar con \u00e1reas internas (contabilidad, legal)<\/span><\/p><p><span>* Preparar reportes fiscales y documentaci\u00f3n soporte.<\/span><\/p><p><span>* Supervisar cumplimiento de obligaciones informativas (DIOT, declaraciones informativas, etc.).<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1715317\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"full_time\",\"salary\":\"15772.64\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-01T14:58:08.804+08:00\",\"created_at\":\"2026-03-26T02:04:19.593+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Specialist--Accounting---Unilingual_R1715317\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"organization_reference_id\":\"WMX03\"},\"location\":{\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"97204\",\"primary_location\":{\"id\":\"MX-MER-TORRE-01\",\"wid\":\"6cb4db9d9751101d8532a88d16d70000\",\"descriptor\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0018\",\"descriptor\":\"Specialist, Accounting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365946\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Specialist--Accounting---Unilingual_R1715317\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Merida---EDIFICIO-TORRE-INDICO-Calle-60-1-Av-PROL-PASEO-MONTEJO-COLONIA-VA-MONTEJO\/Specialist--Accounting---Unilingual_R1715317\/apply\",\"job_requisition_id\":\"R1715317\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101efbff1d5030720000\",\"descriptor\":\"W0ZQRJ P_Other_Income\",\"reference_id\":\"W0ZQRJ\",\"custom_reference_id\":\"W0ZQRJ\",\"company_reference_id\":null},{\"wid\":\"8ad24577983f10165c85446b9ab40000\",\"descriptor\":\"(GEO) TAX\",\"reference_id\":\"GEOTAX\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b89e85d5ff0000\",\"descriptor\":\"Onelink Mexico S.A. de C.V.\",\"reference_id\":\"WMX03\",\"custom_reference_id\":null,\"company_reference_id\":\"WMX03\"},{\"wid\":\"c03d0478f7c3101eebfc037022b60000\",\"descriptor\":\"20282 - Other - WHTECH011\",\"reference_id\":\"WHTECH011\",\"custom_reference_id\":\"WHTECH011\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"grecia.jimenez@concentrix.com\"},\"first_name\":\"Grecia Jimenez Moreno (102953250)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1715317\",\"wid\":\"09f923924080101f338815665fb40000\",\"descriptor\":\"Specialist, Accounting - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1277\",\"campaign_id\":\"14646\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1715966\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint Online (m\/f\/d)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b><span>Technical Skills \u2013 Solution Area:<\/span><\/b><span><span>\u00a0<\/span>AI Business Solutions, SharePoint Online<\/span><\/p><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>We need individuals that:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Possess deep technical expertise in the technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/span><\/li><li><span>Set an example of excellence as a client&#39;s representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/span><\/li><li><span>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/span><\/li><li><span>Communicate at all levels from CIO to the technical staff on the ground.<\/span><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Expertise Required<\/span><\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Role Requirements<\/b><\/p><ul><li><b><span>Language:<\/span><\/b><span><span>\u00a0<\/span>Fluent in German and English (written and oral communication)<\/span><\/li><li><b><span>Travel:<\/span><\/b><span><span>\u00a0<\/span>required, mix of remote and onsite engagement<\/span><\/li><li><b><span>Location:<\/span><\/b><span><span>\u00a0<\/span>flexible<\/span><\/li><\/ul><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Technical Requirements (Focus of the role will be SharePoint Online):<\/span><\/b><\/p><ul><li>Proven experience implementing Microsoft 365 collaboration solutions with focus on SharePoint Online and Microsoft Viva across enterprise customers.<\/li><li>Deep expertise in SharePoint Online: modern site architecture (flat information architecture, hub site models), content services, intranet design, and governance at scale.<\/li><li>Engineering fluency with Microsoft Graph, PowerShell\/PnP.PowerShell and SharePoint Framework (SPFx) for customization, automation, site provisioning, and Application Lifecycle Management.<\/li><li>Troubleshooting depth for SharePoint (permissions, performance issues, dashboards, community features), including tenant\/admin center tooling and browser\/network diagnostics.<\/li><li>Configuring external collaboration: Guest\/B2B and cross tenant patterns, link policies, and site level controls that balance security with productivity.<\/li><li>Deep understanding in migrations to SharePoint Online and OneDrive for Business at scale (discovery, remediation, pilot, waves).<\/li><li>Knowledge of Microsoft 365 governance and compliance, security, and lifecycle management relating to SharePoint Online and OneDrive content and Viva data.<\/li><li>Power Platform awareness for content centric apps (Power Automate with SharePoint\/OneDrive connectors).<\/li><li>SharePoint Premium (formerly Syntex) comprehension for content processing, pay as you go models, and how it ties into AI readiness and lifecycle management.<\/li><li>Search &amp; Knowledge: Microsoft Search administration (verticals, bookmarks, Q&amp;A) and enterprise knowledge patterns across SharePoint<\/li><\/ul><p><\/p><p><b>Optional Qualifications for Viva (not required for the role but preferred)<\/b><\/p><ul><li>Hands on experience in planning, deploying and configuring Viva\u2014especially Viva Engage, Viva Connections, Viva Learning.<\/li><li>Strong understanding of integrating Viva with Microsoft Teams, SharePoint, and third party learning platforms (e.g., LinkedIn Learning \/ LMS systems).<\/li><li>Digital Employee Experience platforms: leading designs that combine Viva, SharePoint, and OneDrive for Business to meet business and user needs.<b><span>\u00a0<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/li><\/ul><p><b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1715966\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:54:36.352+08:00\",\"created_at\":\"2026-03-26T02:04:18.404+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online--m-f-d-_R1715966\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366015\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online--m-f-d-_R1715966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online--m-f-d-_R1715966\/apply\",\"job_requisition_id\":\"R1715966\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1715966\",\"wid\":\"cf3d24f33699101ed0ead1b1d6800000\",\"descriptor\":\"SharePoint Online (m\/f\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1278\",\"campaign_id\":\"14645\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717577\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We\u2019re looking for a Cloud Solution Architect to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud &#43; AI Infrastructure team, you\u2019ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). <\/span><\/p><p><\/p><p><span>You\u2019ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. <\/span><\/p><p><\/p><p><span>You\u2019ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you\u2019ll play a key role in helping customers unlock the full value of their Microsoft Azure investments<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p><span>Build trusted relationships with key customer IT decision makers to drive long-term cloud adoption and serve as the Voice of the Customer\u2014sharing insights and removing blockers through collaboration with engineering teams.<\/span><\/p><\/li><li><p><span>Lead architectural design sessions and deliver secure, scalable, and resilient infrastructure solutions aligned to customer business goals using frameworks like CAF and WAF.<\/span><\/p><\/li><li><p><span>Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM.<\/span><\/p><\/li><li><p><span>Drive migration and modernization initiatives, including committed proof of concept and production milestones, across infrastructure, data, SAP, and AI workloads.<\/span><\/p><\/li><li><p><span>Ensure customer environments are optimized for health, resiliency, security, and performance\u2014enabling production-scale AI use cases.<\/span><\/p><\/li><li><p><span>Deliver repeatable IP and contribute to centralized IP development to accelerate deployment and achieve targeted outcomes.<\/span><\/p><\/li><li><p><span>Identify and resolve technical blockers to accelerate go-live and ensure delivery excellence across key Factory engagements.<\/span><\/p><\/li><li><p><span>Generate incremental pipeline from each engagement by driving next best actions and aligning with Unified Enterprise Support (ES) priorities.<\/span><\/p><\/li><li><p><span>Maintain technical intensity through continuous skilling and certifications in priority workloads such as Azure SQL, PostgreSQL, AKS, App Service, AVS, SAP (Native &#43; RISE), Windows, Linux and Defender for Cloud.<\/span><\/p><\/li><li><p><span>Engage in technical communities, share best practices, and contribute to knowledge reuse to accelerate customer transformation and success.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p><span>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field <\/span><\/p><\/li><li><p><span>Expert knowledge in Hyper-V and RDS (<\/span> <b>Relational Database Service)<\/b><\/p><\/li><li><p><span>Experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consultin<\/span>g or <span>Master&#39;s Degree in Computer Science, Information Technology, Engineering, Business, or related field <\/span><\/p><\/li><li><p><span>Experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting <\/span>OR equivalent experience<\/p><\/li><li><p>Experience working in a customer-facing role (e.g., internal and\/or external).<\/p><\/li><li><p>Experience working on technical projects<\/p><\/li><li><p>Technical <span>Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1717577\",\"location\":\"\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:15:59.693+08:00\",\"created_at\":\"2026-03-26T00:05:13.743+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect_R1717577-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect_R1717577-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect_R1717577-1\/apply\",\"job_requisition_id\":\"R1717577\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717577\",\"wid\":\"8df85f95811d101f67bb016ab6b60000\",\"descriptor\":\"Cloud Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1279\",\"campaign_id\":\"14644\",\"campaign_title\":\"Solution Architect (TCF) R1717574\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect Identity and Security\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span>As a Cloud Solution Architect, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your Microsoft Identity and Security technical subject matter expertise on AD, ADFS, and PKI, you will lead technical conversations with customers to drive value from their MS investments, including identifying resolutions to issues blocking customer success projects.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Responsibilities:<\/span><\/p><ul><li><span>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Microsoft Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/span><\/li><li><span>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Microsoft Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/span><\/li><\/ul><p><span>Required Qualifications<\/span><\/p><ul><li><span>Strong knowledge of Windows operating systems, Active Directory, Tiering, PKI with Active Directory Certificate Services, ADFS preferably in a large-scale environment<\/span><\/li><li><span>Good understanding of Microsoft Entra ID, IaaS, Network Security<\/span><\/li><li><span>Multiyear experience in a customer-facing role in information technology (IT)<\/span><\/li><li><span>Excellent troubleshooting and problem-solving skills<\/span><\/li><li><span>Fluency in both written and verbal English &amp; German languages is required.<\/span><\/li><\/ul><p><span>\u00a0Preferred Qualifications<\/span><\/p><ul><li><span>Candidates with strong knowledge on MIM are preferred.<\/span><\/li><li><span>Familiarity and certification with other Microsoft technologies, such as Entra ID, Sentinel and Defender<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1717574\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:54:33.784+08:00\",\"created_at\":\"2026-03-26T00:05:11.451+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365974\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security_R1717574\/apply\",\"job_requisition_id\":\"R1717574\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717574\",\"wid\":\"75d6cbbe39ac101f6707995a85c50000\",\"descriptor\":\"Cloud Solution Architect Identity and Security\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1280\",\"campaign_id\":\"14643\",\"campaign_title\":\"Manager, Project Management (TCF) R1715828\",\"campaign_type\":\"job_application\",\"job_title\":\"L\u00edder de Proyecto SAP HCM\/SFSF - Biling\u00fce\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>En Concentrix nos encontramos en la b\u00fasqueda de un\/a<b> L\u00edder de Proyecto HCM\/SFSF <\/b>para desempe\u00f1arse en funciones de Project Manager dentro de una cuenta regional.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Gesti\u00f3n del AMS para Argentina, Uruguay y Brasil.<\/p><\/li><li><p>Liderar el roll-out de SAP SuccessFactors EC y PMGM para Ecuador.<\/p><\/li><li><p>Coordinar futuras implementaciones en otros pa\u00edses (proyecci\u00f3n: Armenia e Italia).<\/p><\/li><li><p>Interacci\u00f3n con equipos regionales y stakeholders clave.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>&#43;6 a\u00f1os de experiencia comprobable liderando proyectos o m\u00f3dulos de HCM.<\/p><\/li><li><p>Experiencia en consultor\u00eda SAP HCM y\/o SAP SuccessFactors.<\/p><\/li><li><p>Perfil con capacidad de liderazgo, gesti\u00f3n y visi\u00f3n estrat\u00e9gica.<\/p><\/li><li><p>Nivel de ingl\u00e9s Avanzado \/ Biling\u00fce (excluyente).<\/p><\/li><\/ul><p><\/p><p><b>Se valorar\u00e1:<\/b><\/p><ul><li><p>Conocimientos en SAP SuccessFactors Employee Central (EC).<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><\/ul><p><\/p><p><\/p><p>#SAP #HCM #SAPHCM #SuccessFactors #EmployeeCentral #ProjectManager #Rollout #AMS<\/p>\",\"ats_external_id\":\"R1715828\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"7100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:10.876+08:00\",\"created_at\":\"2026-03-26T00:05:08.828+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP-HCM-SFSF---Bilinge_R1715828\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0406\",\"descriptor\":\"Manager, Project Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366110\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP-HCM-SFSF---Bilinge_R1715828\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP-HCM-SFSF---Bilinge_R1715828\/apply\",\"job_requisition_id\":\"R1715828\"}],\"organizations\":[{\"wid\":\"3b99173cf9721039a56dc25995e80000\",\"descriptor\":\"(GEO) TPS Consulting SL\",\"reference_id\":\"GEOTPSCONSULT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"97c8d7b57800100eaef17e340c510000\",\"descriptor\":\"W0ZKVE Aa2000 - Desarrollos Ams Succe\",\"reference_id\":\"W0ZKVE\",\"custom_reference_id\":\"W0ZKVE\",\"company_reference_id\":null},{\"wid\":\"2a7cee2940b81029313dac90264a0000\",\"descriptor\":\"11448 - Aeropuertos Argentina 2000 Sa - 980002973\",\"reference_id\":\"980002973\",\"custom_reference_id\":\"980002973\",\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzalomartin.gumbaucorrado@concentrix.com\"},\"first_name\":\"Gonzalo Gumbau (102009332)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1715828\",\"wid\":\"b766ea11f892101df2644377539b0000\",\"descriptor\":\"L\u00edder de Proyecto SAP HCM\/SFSF - Biling\u00fce\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1281\",\"campaign_id\":\"14642\",\"campaign_title\":\"Software Business Analyst II (TCF) R1715176\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SuccessFactors (Employee Central & Time Tracking\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor SAP SuccessFactors Employee Central (EC)<\/b> Senior, con conocimientos en Time Tracking, para sumarse a un proyecto de implementaci\u00f3n.<\/p><p><\/p><p><b>Responsabilidades y requisitos:<\/b><\/p><ul><li><p>Experiencia s\u00f3lida y comprobable en SAP SuccessFactors EC, liderando configuraciones y aplicando mejores pr\u00e1cticas en proyectos de implementaci\u00f3n.<\/p><\/li><li><p>Conocimientos en Time Tracking.<\/p><\/li><li><p>Experiencia participando en proyectos de reingenier\u00eda e implementaci\u00f3n end-to-end.<\/p><\/li><li><p>Capacidad para interactuar con stakeholders y acompa\u00f1ar definiciones funcionales.<\/p><\/li><li><p>Se valorar\u00e1 experiencia en m\u00f3dulos de beneficios y generaci\u00f3n de reportes (Stories).<\/p><\/li><li><p>Experiencia en integraciones con sistemas Core HR (Payroll \u2013 Meta4).<\/p><\/li><\/ul><p><\/p><p><\/p><p><br \/>#SAP #SuccessFactors #SAPSuccessFactors #EmployeeCentral #TimeTracking #ConsultorSAP #SAPConsultant #SAPEC #ImplementacionSAP<\/p>\",\"ats_external_id\":\"R1715176\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5875668\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:08.907+08:00\",\"created_at\":\"2026-03-26T00:05:08.532+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SuccessFactors--Employee-Central---Time-Tracking_R1715176\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0267\",\"descriptor\":\"Software Business Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SuccessFactors--Employee-Central---Time-Tracking_R1715176\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-SuccessFactors--Employee-Central---Time-Tracking_R1715176\/apply\",\"job_requisition_id\":\"R1715176\"}],\"organizations\":[{\"wid\":\"3b99173cf9721039a56dc25995e80000\",\"descriptor\":\"(GEO) TPS Consulting SL\",\"reference_id\":\"GEOTPSCONSULT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"219724f8d1e8011147bb3fa32c330000\",\"descriptor\":\"W0ZGO5 Banco Macro - Servicios Erp 20\",\"reference_id\":\"W0ZGO5\",\"custom_reference_id\":\"W0ZGO5\",\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"7391d2b0edd701113a5b29d41d7f0000\",\"descriptor\":\"8265 - Banco Macro Sa - PARG0623\",\"reference_id\":\"PARG0623\",\"custom_reference_id\":\"PARG0623\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzalomartin.gumbaucorrado@concentrix.com\"},\"first_name\":\"Gonzalo Gumbau (102009332)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1715176\",\"wid\":\"1c2d361fdab1101df25c185cd6100000\",\"descriptor\":\"Consultor SAP SuccessFactors (Employee Central & Time Tracking\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1282\",\"campaign_id\":\"14641\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717466\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Customer Engineer - Microsoft Teams Phone\",\"street\":\"CHE Work-at-Home\",\"address\":\"CHE Work-at-Home\",\"city\":\"Zug\",\"state\":\"Zug\",\"postal_code\":\"6302\",\"region\":null,\"country\":\"Switzerland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p>We are seeking a highly skilled (L4, Principal level with 15&#43; years of experience) Microsoft <b>Customer Engineer specializing in Microsoft Teams Phone<\/b>. The ideal candidate will help customers empower their employees, maximize employee productivity and drive success and seamless operation of Microsoft Teams Phone to customers. This role is customer-facing and requires excellent communication skills, both verbal and written, to interact with technical, non-technical and leadership contacts at customers.<\/p><p><\/p><p><u>Hard skills<\/u><\/p><ul><li>In-depth expertise in Teams Telephony architecture, configuration, and operations<\/li><li>Proven experience with global telecom services, including number management, regulatory compliance and other country-specific requirements, across ~160 countries<\/li><li>Strong knowledge of legacy and modern network and security technologies, aligned with Microsoft best practices and tailored to customer requirements and legal compliance across ~160 countries, to help driving the global network Architecture.<\/li><li>Several years\u2019 experience designing and deploying complex global environments with elevated security requirements (government)<\/li><li>Experienced in migrating Skype for Business (including UCMA) to Teams in complex, secure, primarily on premises\/hybrid environments<\/li><li>Good understanding of business and fulfillment (IMAC) processes to define system specifications for a multi-organization service provisioning system<\/li><li>Skilled in producing system architecture specifications, migration\/operations concepts, and other formal documentation, following architectural frameworks such as TOGAF and HERMES<\/li><\/ul><p><u>Soft skills<\/u><\/p><ul><li>Experienced in managing and presenting multiple stakeholders and partners, from field service up to C-level<\/li><li>Fluent in German and English<\/li><li>Excellent communication skills and the ability to manage difficult stakeholder and project members.<\/li><li>Available to work on-site (Bern) at least 1 day per week, occasionally up to 3 days a week.<\/li><li>Eligible for Swiss government security clearance<\/li><\/ul>\",\"ats_external_id\":\"R1717466\",\"location\":\"Zug, Zug\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:58:39.890+08:00\",\"created_at\":\"2026-03-25T22:04:06.631+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Microsoft-Teams-Phone_R1717466-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Zug\",\"state\":\"Zug\",\"country\":{\"wid\":\"187134fccb084a0ea9b4b95f23890dbe\",\"iso2\":\"CH\",\"iso3\":\"CHE\",\"descriptor\":\"Switzerland\",\"iso_numeric\":\"756\"},\"postal_code\":\"6302\",\"primary_location\":{\"id\":\"CH-WAH-SWITZ-00\",\"wid\":\"740544c0a47f0101c56b1a791f11145a\",\"descriptor\":\"CHE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366064\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Microsoft-Teams-Phone_R1717466-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Microsoft-Teams-Phone_R1717466-1\/apply\",\"job_requisition_id\":\"R1717466\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717466\",\"wid\":\"fb5ab2f95d68101f60323b3a1a650000\",\"descriptor\":\"Microsoft Customer Engineer - Microsoft Teams Phone\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1283\",\"campaign_id\":\"14640\",\"campaign_title\":\"Sr. Copywriter (TCF) R1716819\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator\/Instructional Design<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716819\",\"location\":\"Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-16T00:06:15.790+08:00\",\"created_at\":\"2026-03-25T22:04:04.474+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716819\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-WAH-LAGUN-00\",\"wid\":\"6a8b7a2f3209018a9c7cffb7760738e9\",\"descriptor\":\"PHL Laguna Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0688\",\"descriptor\":\"Sr. Copywriter (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368753\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716819\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716819\/apply\",\"job_requisition_id\":\"R1716819\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716819\",\"wid\":\"75d6cbbe39ac101f060b35c5572c0000\",\"descriptor\":\"Instructional Designer\/Copywriter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1284\",\"campaign_id\":\"14639\",\"campaign_title\":\"Sr. Copywriter (TCF) R1716812\",\"campaign_type\":\"job_application\",\"job_title\":\"Instructional Designer\/Copywriter\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span><span>We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. <\/span><span>We <\/span><span>are looking for<\/span><span> a versatile, experienced<\/span><span> <\/span><span>copy<\/span><span>writer <\/span><span>with experience creating instructional materials <\/span><span>who can develop clear and compelling English <\/span><span>copy in support of <\/span><span>a client <\/span><span>specializing <\/span><span>education for<\/span><span> financial <\/span><span>professionals<\/span><span>.<\/span><span> <\/span><span>This role focuses on creating <\/span><span>certification course materials, <\/span><span>blogs<\/span><span> and whitepapers, collaborating with <\/span><span>the client\u2019s <\/span><span>existing writing teams to <\/span><span>ensure<\/span><span> <\/span><span>the content<\/span><span> produced<\/span><span> aligns with <\/span><span>the organization\u2019s<\/span><span> <\/span><span>goals and standards.<\/span><span> Your words will inform and engage <\/span><span>the <\/span><span>target audiences and drive business outcomes in the<\/span><span> financial protection <\/span><span>sector.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Our ideal candidate is a collaborative, skilled, and imaginative <\/span><span>copy<\/span><span>writer with a deep understanding of <\/span><span>writing for adult learning. Familiarity with finance, risk management <\/span><span>or <\/span><span>financial crime <\/span><span>prevention is a bonus<\/span><span>.<\/span><span> <\/span><span>A<\/span><span>s a writer you<\/span><span> <\/span><span>know how to make<\/span><span> <\/span><span>the dry details <\/span><span>compelling <\/span><span>and <\/span><span>know<\/span><span> how to craft messaging that resonates with<\/span><span> the<\/span><span> target audiences.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span><\/span><span>\u00a0<\/span><\/p><div><div><ul><li><p><span><span>Writing clear, compelling <\/span><span>copy <\/span><span>that informs and instructions <\/span><span>for various media (<\/span><span>e.g.<\/span><span> long form blog posts, <\/span><span>lear<\/span><span>ning modules, skills assessments, surveys<\/span><span>,<\/span><span> <\/span><span>articles, whitepapers, <\/span><span>etc.)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Interpreting a c<\/span><span>ontent <\/span><span>brief to understand assigned <\/span><span>task<\/span><span> <\/span><span>and underlying ask; <\/span><span>following up where more information may be needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Engaging with <\/span><span>client <\/span><span>SME<\/span><span>s<\/span><span> <\/span><span>and <\/span><span>teams to understand the purpose of the asset<\/span><span> <\/span><span>key takeaways <\/span><span>and calls to action (CTAs)<\/span><span>,<\/span><span> <\/span><span>and<\/span><span> behavior it is trying to influence<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adhering to client brand and editorial <\/span><span>guidelines<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applying feedback from <\/span><span>client <\/span><span>team and<\/span><span> quality control editors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partnering with client teams, making suggestions, bringing own ideas and <\/span><span>expertise<\/span><span> to the table.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><li><p>Apply foundational instructional design principles and adult learning theory to structure effective learning experiences.<\/p><\/li><li><p>Combine existing training materials\u2014videos, documents, modules, job aids\u2014into cohesive courses and curricula.<\/p><\/li><li><p>Ensure learning paths are intuitive, relevant, and aligned with business goals.<\/p><\/li><li><p>Provide high\u2011level guidance on content sequencing, modality selection, and learner engagement strategies.<\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>Required skills:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Exceptional writing, editing, and proofreading abilities with strong attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong interest in <\/span><span>education, adult-learning<\/span><span>, and crime and fraud.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to transform <\/span><span>a content brief <\/span><span>into engaging<\/span><span> courseware or <\/span><span>narratives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong research skills and a natural curiosity to learn <\/span><span>new <\/span><span>topics<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to <\/span><span>facilitate<\/span><span> interviews and workshops<\/span><span> with <\/span><span>subject matter experts <\/span><span>to gather the required <\/span><span>input<\/span><span> to write compelling <\/span><span>materials.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span> in Microsoft Office and familiarity <\/span><span>content and learning management systems such as <\/span><span>Xyleme<\/span><span>, <\/span><span>Articulate 360<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Excellent time managem<\/span><span>ent and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team player with excellent communication and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum of <\/span><span>5<\/span><span>&#43;<\/span><span>years of experience in <\/span><span>copywriter\/content creator<\/span><span> roles<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Journalism<\/span><span>, Communications, <\/span><span>English<\/span><span> or <\/span><span>equivalent experience. <\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reliable home internet <\/span><span>service<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a<\/span><span> 3rd<\/span><span> shift that overlaps with U.<\/span><span>S. business day<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><span><span>What we offer:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>A collaborative <\/span><span>remote <\/span><span>work environment <\/span><span>with local support and <\/span><span>leadership.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong company culture,<\/span><span> lived every day<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Opportunities to work on innovative projects<\/span><span>.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716812\",\"location\":\"Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-16T00:06:15.712+08:00\",\"created_at\":\"2026-03-25T22:04:04.294+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716812\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-WAH-LAGUN-00\",\"wid\":\"6a8b7a2f3209018a9c7cffb7760738e9\",\"descriptor\":\"PHL Laguna Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0688\",\"descriptor\":\"Sr. Copywriter (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716812\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna-Work-at-Home\/Instructional-Designer-Copywriter_R1716812\/apply\",\"job_requisition_id\":\"R1716812\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716812\",\"wid\":\"6050ec8cad54101f05cd60741b260000\",\"descriptor\":\"Instructional Designer\/Copywriter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1285\",\"campaign_id\":\"14638\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717069\",\"campaign_type\":\"job_application\",\"job_title\":\"Principal Customer Engineer\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p>We are seeking a<span>\u00a0<\/span><b>Principal Customer Engineer<\/b><span>\u00a0<\/span>who serves as a<span>\u00a0<\/span><b>technical authority and trusted advisor<\/b><span>\u00a0<\/span>for enterprise and public sector customers adopting and optimizing<span>\u00a0<\/span><b>Azure Virtual Desktop, Windows 365, and Azure IaaS\u2013based virtualization platforms<\/b>.<\/p><p>This role operates at a<span>\u00a0<\/span><b>strategic and architectural level<\/b>, combining deep technical expertise with executive engagement. The Principal Customer Engineer drives complex modernization initiatives, influences customer technology strategy, and ensures successful outcomes across hybrid and cloud environments.<\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as the<span>\u00a0<\/span><b>primary technical authority<\/b><span>\u00a0<\/span>for Azure Virtual Desktop, Windows 365, and Azure IaaS virtualization scenarios<\/li><li>Lead<span>\u00a0<\/span><b>end-to-end architecture design<\/b><span>\u00a0<\/span>for large-scale, mission-critical hybrid and cloud environments<\/li><li>Advise customers on<span>\u00a0<\/span><b>enterprise virtualization strategy<\/b>, including modernization and migration from legacy and VMware-based platforms<\/li><li>Partner with<span>\u00a0<\/span><b>C-level executives, enterprise architects, and senior IT leadership<\/b><span>\u00a0<\/span>to align technical solutions with business objectives<\/li><li>Drive<span>\u00a0<\/span><b>complex architectural decisions<\/b>, risk mitigation strategies, and long-term platform optimization<\/li><li>Lead technical governance for customer engagements, ensuring architectural consistency, resiliency, security, and operational excellence<\/li><li>Mentor and guide other engineers; act as a<span>\u00a0<\/span><b>technical role model and escalation point<\/b><\/li><li>Influence customer roadmaps through deep understanding of<span>\u00a0<\/span><b>Microsoft Modern IT Architecture and cloud strategy<\/b><\/li><\/ul><div><\/div><p><b>Core Technical Expertise<\/b><\/p><p><b>Azure &amp; Virtual Desktop Platforms<\/b><\/p><ul><li><b>Azure Virtual Desktop (AVD)<\/b><span>\u00a0<\/span>\u2013 enterprise-scale architecture, performance optimization, security, and cost governance<\/li><li><b>Windows 365 (Cloud PC)<\/b><span>\u00a0<\/span>\u2013 strategic positioning, design, and integration into enterprise endpoint strategies<\/li><li><b>Azure IaaS<\/b><span>\u00a0<\/span>\u2013 expert-level knowledge of:<ul><li>Compute, networking, storage, identity, and security<\/li><li>High availability, resiliency, and disaster recovery patterns<\/li><\/ul><\/li><li><b>Azure Arc<\/b><span>\u00a0<\/span>\u2013 hybrid and multi-cloud management and governance<\/li><li><b>Azure Backup &amp; Azure Site Recovery<\/b><span>\u00a0<\/span>\u2013 business continuity architecture and recovery design<\/li><\/ul><p><b>Windows Server &amp; Virtualization<\/b><\/p><ul><li><b>Windows Server (2012 R2 \u2013 2025)<\/b><span>\u00a0<\/span>at expert level<\/li><li>Deep expertise in<span>\u00a0<\/span><b>virtualization and migration<\/b>, including:<ul><li>VMware to Hyper\u2011V<\/li><li>VMware to Azure Virtual Machines<\/li><li>Azure VMware Solution<\/li><li>Azure Stack HCI<\/li><\/ul><\/li><li><b>Failover Clustering<\/b><span>\u00a0<\/span>and advanced high-availability architectures<\/li><li><b>System Center Virtual Machine Manager (SCVMM)<\/b><\/li><li>Advanced<span>\u00a0<\/span><b>Windows performance engineering, diagnostics, and troubleshooting<\/b><\/li><\/ul><div><\/div><p><b>Experience &amp; Background<\/b><\/p><ul><li><b>15&#43; years<\/b><span>\u00a0<\/span>of experience in customer-facing technical roles, including:<ul><li>Enterprise and cloud architecture<\/li><li>Infrastructure operations and modernization<\/li><li>Advanced technical consulting and advisory services<\/li><\/ul><\/li><li>Proven success leading<span>\u00a0<\/span><b>large-scale, complex hybrid and cloud transformations<\/b><\/li><li>Strong understanding of<span>\u00a0<\/span><b>enterprise IT operating models and modernization journeys<\/b><\/li><li>Demonstrated track record of:<ul><li>Designing and delivering strategic architectures<\/li><li>Operating and optimizing mission-critical environments<\/li><li>Driving long-term customer success and platform adoption<\/li><\/ul><\/li><li>Expert-level knowledge of<span>\u00a0<\/span><b>Microsoft enterprise platforms and ecosystem<\/b><\/li><li><b>Advanced level of English and good level of Dutch<\/b><\/li><\/ul><div><\/div><p><b>Leadership &amp; Customer Impact<\/b><\/p><ul><li>Operates with a<span>\u00a0<\/span><b>high degree of autonomy and ownership<\/b><\/li><li>Trusted advisor to<span>\u00a0<\/span><b>senior technical leaders and executives<\/b><\/li><li>Exceptional ability to translate<span>\u00a0<\/span><b>business strategy into technical architecture<\/b><\/li><li>Strong executive communication, influencing decisions at the organizational level<\/li><li>Recognized for<span>\u00a0<\/span><b>technical depth, judgment, and customer advocacy<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1717069\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:56:36.365+08:00\",\"created_at\":\"2026-03-25T22:04:03.297+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Principal-Customer-Engineer_R1717069-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366022\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Principal-Customer-Engineer_R1717069-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Principal-Customer-Engineer_R1717069-1\/apply\",\"job_requisition_id\":\"R1717069\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717069\",\"wid\":\"cf3d24f33699101f23b84b8ceeed0000\",\"descriptor\":\"Principal Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1286\",\"campaign_id\":\"14636\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717241\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Azure Virtual Desktop\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p>As a<span>\u00a0<\/span><b>Cloud Solution Architect (CSA) in our client&#39;s Global Delivery<\/b>, you will provide deep technical expertise in<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b>, supporting enterprise customers through design, deployment, troubleshooting, and optimization of modern virtual desktop and application delivery solutions.<\/p><p>You will work closely with customers and internal delivery teams to resolve complex<span>\u00a0<\/span><b>end\u2011user computing (EUC)<\/b><span>\u00a0<\/span>challenges across<span>\u00a0<\/span><b>cloud and hybrid environments<\/b>, ensuring secure, scalable, and high\u2011performance virtual desktop experiences aligned with Microsoft best practices.<\/p><div><\/div><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for<span>\u00a0<\/span><b>Azure Virtual Desktop (AVD)<\/b><span>\u00a0<\/span>and Windows virtual desktop architectures<\/li><li>Design, deploy, and troubleshoot<span>\u00a0<\/span><b>Azure Virtual Desktop environments<\/b>, including:<ul><li>Host pools (pooled and personal)<\/li><li>Windows 10\/11 multi\u2011session<\/li><li>Session host scaling and availability<\/li><\/ul><\/li><li>Diagnose and resolve issues related to:<ul><li><b>User connectivity and session performance<\/b><\/li><li><b>FSLogix profile containers<\/b><\/li><li><b>User profile and data management<\/b><\/li><li><b>Application delivery and compatibility<\/b><\/li><\/ul><\/li><li>Support identity and access integration using:<ul><li><b><span>Microsoft Entra ID (Azure AD)<\/span><\/b><\/li><li>Hybrid identity scenarios (on\u2011prem AD &#43; Entra ID)<\/li><li>Conditional Access and authentication flows<\/li><\/ul><\/li><li>Analyze and remediate issues involving:<ul><li><b>AVD networking<\/b><span>\u00a0<\/span>(VNETs, DNS, routing, latency)<\/li><li><b>Azure compute and storage<\/b><span>\u00a0<\/span>used by session hosts<\/li><li><b>Windows OS internals<\/b>, including event logs, performance counters, and registry<\/li><\/ul><\/li><li>Integrate AVD with<span>\u00a0<\/span><b>Microsoft Intune \/ Endpoint Manager<\/b><span>\u00a0<\/span>for device and policy management<\/li><li>Apply strong<span>\u00a0<\/span><b>security principles<\/b><span>\u00a0<\/span>to virtual desktop environments, including identity, access control, and endpoint protection<\/li><li>Collaborate with internal teams to deliver<span>\u00a0<\/span><b>high\u2011quality, repeatable solutions<\/b><span>\u00a0<\/span>aligned with Global Delivery standards<\/li><li>Contribute to<span>\u00a0<\/span><b>technical documentation, knowledge sharing, and operational excellence<\/b><span>\u00a0<\/span>initiatives<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><ul><li>Strong hands\u2011on experience with<span>\u00a0<\/span><b>Azure Virtual Desktop<\/b><\/li><li>Proven experience designing and supporting:<ul><li>Host pools, session hosts, and application groups<\/li><li>Windows 10\/11 Enterprise (multi\u2011session)<\/li><\/ul><\/li><li>Deep understanding of:<ul><li><b>FSLogix profiles and Office containers<\/b><\/li><li><b>User profile management and performance optimization<\/b><\/li><\/ul><\/li><li>Solid knowledge of:<ul><li><b>Microsoft Entra ID (Azure AD)<\/b><span>\u00a0<\/span>and hybrid identity<\/li><li><b>Authentication and authorization concepts<\/b><\/li><li><b>Azure networking fundamentals<\/b><span>\u00a0<\/span>(DNS, VNETs, routing, NSGs)<\/li><\/ul><\/li><li>Experience troubleshooting:<ul><li><b>Slow logon \/ logoff scenarios<\/b><\/li><li>Session instability and application issues<\/li><\/ul><\/li><li>Strong familiarity with:<ul><li><b>Windows OS internals<\/b><\/li><li>Performance monitoring, event logs, and registry analysis<\/li><\/ul><\/li><li>Experience with<span>\u00a0<\/span><b>Azure IaaS components<\/b><span>\u00a0<\/span>used by AVD (VMs, disks, storage accounts)<\/li><\/ul><div><\/div><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience working in<span>\u00a0<\/span><b>Enterprise support or delivery environments<\/b><\/li><li>Exposure to<span>\u00a0<\/span><b>End\u2011User Computing (EUC)<\/b><span>\u00a0<\/span>or Virtual Desktop Infrastructure (VDI) solutions<\/li><li>Familiarity with:<ul><li><b>Microsoft Intune \/ Endpoint Manager<\/b><\/li><li>Security features such as Conditional Access and Defender<\/li><\/ul><\/li><li>Strong problem\u2011solving and<span>\u00a0<\/span><b>root cause analysis<\/b><span>\u00a0<\/span>skills<\/li><li>Ability to communicate complex technical concepts clearly to<span>\u00a0<\/span><b>technical and non\u2011technical audiences<\/b><\/li><li><b>Advanced level of English and Italian<\/b><\/li><\/ul>\",\"ats_external_id\":\"R1717241\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:15:29.660+08:00\",\"created_at\":\"2026-03-25T22:04:02.532+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Azure-Virtual-Desktop_R1717241-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367186\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Azure-Virtual-Desktop_R1717241-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Azure-Virtual-Desktop_R1717241-1\/apply\",\"job_requisition_id\":\"R1717241\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717241\",\"wid\":\"6050ec8cad54101f5f4dd023f0c00000\",\"descriptor\":\"Cloud Solution Architect \u2013 Azure Virtual Desktop\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1287\",\"campaign_id\":\"14635\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716189\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Cloud Solution Architect (CSA) \u2013 SharePoint<\/b> in Microsoft <b>Global Delivery<\/b>, you will provide deep technical expertise across <b>SharePoint Server, SharePoint Online, and hybrid environments<\/b>, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.<\/p><p>You will work with complex, large\u2011scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for <b>Enterprise SharePoint environments<\/b> within Global Delivery engagements<\/li><li>Design and validate <b>SharePoint architectures and topologies<\/b>, including multi\u2011farm and hybrid scenarios<\/li><li>Deploy, configure, and troubleshoot <b>SharePoint Service Applications<\/b><\/li><li>Diagnose and resolve complex issues related to:<ul><li>SharePoint authentication providers<\/li><li>Performance and availability<\/li><li><b>Zero\u2011downtime patching<\/b><\/li><\/ul><\/li><li>Manage and support:<ul><li><b>Enterprise SharePoint Server<\/b> environments<\/li><li><b>Scaling<\/b> and capacity planning for large deployments<\/li><\/ul><\/li><li>Plan and execute:<ul><li><b>Upgrades between SharePoint versions<\/b><\/li><li><b>Disaster Recovery scenarios<\/b><\/li><li><b>Migrations to SharePoint Online<\/b><\/li><\/ul><\/li><li>Configure and support <b>SharePoint Hybrid solutions<\/b><\/li><li>Provide hands\u2011on guidance for:<ul><li>Site and list creation<\/li><li>Permissions and access management<\/li><\/ul><\/li><li>Support <b>Microsoft 365 integration<\/b>, including:<ul><li>SharePoint Online<\/li><li>OneDrive<\/li><li>Information Protection<\/li><\/ul><\/li><li>Collaborate with internal teams to deliver consistent, high\u2011quality Global Delivery outcomes<\/li><\/ul><p><b>Required Technical Skills<\/b><\/p><p>Experience in <b>one or more<\/b> of the following areas is required:<\/p><ul><li><b>SharePoint architecture and topology<\/b><\/li><li>SharePoint Service Applications<\/li><li>SharePoint troubleshooting (on\u2011prem and hybrid)<\/li><li>SharePoint authentication providers<\/li><li><b>Zero\u2011downtime patching<\/b><\/li><li>SharePoint fundamentals (sites, lists, permissions)<\/li><li>SharePoint <b>Disaster Recovery<\/b> scenarios<\/li><li>Upgrading between SharePoint versions<\/li><li>Managing, maintaining, and migrating <b>Enterprise SharePoint Server<\/b><\/li><li>Scaling Enterprise SharePoint environments<\/li><li>Configuring <b>SharePoint Hybrid<\/b> solutions<\/li><li><b>Migrating to SharePoint Online<\/b><\/li><\/ul><p><b>Desirable \/ Supporting Skills<\/b><\/p><p>Experience in one or more of the following areas is desirable:<\/p><ul><li><b>Active Directory<\/b> (domains, trusts, forests, LDAP, Kerberos)<\/li><li>AD Security (groups, permissions, authentication)<\/li><li>Network protocols (TCP\/IP, packets, frames, traffic analysis)<\/li><li><b>DNS<\/b><\/li><li><b>SQL Server<\/b> (as it relates to SharePoint)<\/li><li>IIS architecture and troubleshooting:<ul><li>HTTP\/HTTPS<\/li><li>SSL<\/li><li>IIS bindings<\/li><li>ISAPI filters<\/li><li>HTTP handlers and modules<\/li><\/ul><\/li><li>IIS and Windows troubleshooting tools:<ul><li>Netmon, Fiddler<\/li><li>MMC, PerfMon, Event Viewer, Registry<\/li><li>Sysinternals, WinDbg<\/li><\/ul><\/li><li>Understanding how <b>Microsoft 365 platform components<\/b> interact with SharePoint Online<\/li><li>Configuring:<ul><li>SharePoint Online deployments<\/li><li>OneDrive deployments<\/li><\/ul><\/li><li><b>Information Protection in Microsoft 365<\/b><\/li><\/ul><p><b>Language Requirement<\/b><\/p><p><b>Fluent Italian is mandatory<\/b><\/p>\",\"ats_external_id\":\"R1716189\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:56:02.832+08:00\",\"created_at\":\"2026-03-25T22:04:02.349+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366032\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716189-1\/apply\",\"job_requisition_id\":\"R1716189\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716189\",\"wid\":\"16fcc7ffb04d10079067d93eca9b0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1288\",\"campaign_id\":\"14634\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717451\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect - AI solutions & Copilot Chat (F\/M\/D)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a <b>Cloud Solution Architect (CSA)<\/b>, specializing in AI solutions, who is passionate about driving our customers\u2019 AI transformation journey with <b>Copilot Chat, Agents, and M365 Copilot<\/b>. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI. This role is flexible in that you can work up to 50% from home.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Be a <b>trusted advisor<\/b> and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/li><li><b>Drive Customer Success:<\/b> Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.<\/li><li><b>Leverage Agentic AI:<\/b> Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.\u00a0<\/li><li><b>Explore growth opportunities:<\/b> Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.<\/li><li><b>Accelerate Customer AI Transformation Journey:<\/b> Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.<\/li><li><b>Embrace a growth mindset<\/b>: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.\u00a0<\/li><li><b>Learn-it-all:<\/b> Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><b>Required Qualifications (RQs):<\/b><\/p><ul><li><b>Language: Fluent in German and English<\/b>, with strong written and verbal communication skills in both.\u00a0<\/li><li><b>Customer Facing Skills:<\/b> Demonstrated ability to lead technical conversations and workshops with enterprise customers, manage requirements, and drive adoption of messaging and collaboration solutions. Strong advisory skills to translate business requirements into technical Exchange solutions that deliver value.<\/li><li><b>Enterprise Environment Experience:<\/b> Proven success working in large enterprise environments with complex organizational structures and compliance requirements. Ability to navigate and deliver results in matrixed organizations and to manage multiple stakeholders\u2019 expectations.<\/li><li><b>Bachelor&#39;s degree<\/b> in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4&#43; years&#39; experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<\/li><li><b>Copilot Expertise<\/b>: Proven experience designing, implementing, and optimizing Microsoft 365 Copilot, Copilot Chat, and related AI-powered productivity solutions across enterprise customers.\u00a0This includes deploying and customizing Copilot capabilities to enhance workflows across Microsoft 365 applications such as Outlook, Teams, and Word, leveraging enterprise data from Microsoft Graph to address specific organizational use cases.\u00a0<\/li><li>Demonstrated ability to ensure that AI solutions accelerate adoption and deliver measurable business value and ROI in real-world customer environments.\u00a0<\/li><li><b>Agent Expertise<\/b>: Hands-on experience designing and deploying AI agents that extend Copilot&#39;s functionality by acting as specialized AI assistants tailored to specific business domains \u2014 applying organizational knowledge and automation to streamline business processes, enhance decision-making, and improve efficiency. Proficiency in defining an agent&#39;s core components, including custom knowledge sources, custom instructions, and automated actions and workflows, and in using both low-code and pro-code tools (such as Microsoft Copilot Studio and the Microsoft 365 Agents Toolkit) to build, configure, and deploy these agents within the Microsoft ecosystem. Experience with Copilot prompt engineering and Agent-building expertise to drive AI adoption at scale<\/li><li><b>T<\/b><b>echnical<\/b><b> Depth<\/b>: Deep expertise (level 300&#43;) in AI solution architecture \u2014 including a strong understanding of how foundation models power reasoning, language understanding, and response generation, and how the orchestrator acts as the central engine managing how an agent interacts with knowledge, skills, and autonomy.\u00a0<\/li><li>Practical experience with both declarative agents (which utilize Copilot&#39;s AI infrastructure and orchestrator) and custom engine agents (which require custom orchestration, model selection, and external hosting). Demonstrated proficiency in advanced prompt engineering and solution design for enterprise-scale AI deployments, with a track record of governance at scale in complex organizations. Familiarity with frameworks and languages commonly used to build custom AI orchestration, such as .NET, Python, JavaScript, and frameworks like Semantic Kernel or LangChain.<\/li><li><b>Customer Change Management Skills<\/b>: Demonstrated ability to lead technical conversations and workshops with enterprise customers, manage requirements, and drive adoption of Copilot and AI solutions.<\/li><li>Strong advisory skills to accelerate AI adoption and change management by creating business value and ROI \u2014 translating customer business challenges into actionable AI solutions and guiding stakeholders through organizational and cultural transformation.\u00a0<\/li><li>Experience with continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management, and ability to build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li><b>AI Solution Development Experience<\/b>: Experience developing or customizing AI solutions \u2014 such as building declarative or custom engine agents, Copilot extensions, or AI-driven applications \u2014 to solve complex business challenges. Declarative agents enable configuring Copilot for specific scenarios by adding custom instructions, additional knowledge, and actions to automate business processes, while custom engine agents allow fully customized orchestration for scenarios requiring complex workflows or specific language models. Familiarity with modern workplace transformation and AI-enablement concepts is highly valued, as is a track record of piloting innovative AI projects that create tangible customer impact.\u00a0<\/li><li><b>Programming &amp; Automation<\/b>: Proficiency in software development and scripting to tailor or extend AI solutions. Comfortable with programming languages and tools \u2014 e.g. Python, .NET, JavaScript, RESTful APIs, PowerShell \u2014 and frameworks for AI orchestration and automation such as Semantic Kernel or LangChain. Ability to develop or customize scripts and connectors to create efficiencies and reusable IP for customer engagements, extending Copilot and agent capabilities through custom workflows, API integrations, and tenant-level configurations.\u00a0<\/li><li><b>Troubleshooting &amp; Optimization<\/b>: Strong troubleshooting capabilities in Copilot and AI agent deployments, including diagnosing integration errors, unexpected AI behavior, and performance bottlenecks. Experience using monitoring, analytics, and logging tools to identify root causes and continuously optimize AI performance, ensuring reliable and effective solutions in complex enterprise environments.\u00a0<\/li><li><b>Security &amp; Responsible AI<\/b>: Solid understanding of security, compliance, and Responsible AI (RAI) practices for cloud-based AI solutions. Knowledge of how declarative agents adhere to Microsoft 365&#39;s security, compliance, and RAI requirements, and awareness that custom engine agents require the organization to ensure its own compliance, RAI practices, and security measures. Ability to design Copilot and agent solutions that meet organizational and regulatory guidelines around data privacy, access control, and auditing.\u00a0<\/li><li><b>Ecosystem Integration<\/b>: Experience integrating Copilot and AI agents with the broader Microsoft 365 ecosystem and third-party systems. Understanding of how Copilot leverages Microsoft Graph and enterprise data to enhance workflows across applications like Teams, Outlook, SharePoint, and Word, as well as how agents can use custom actions to integrate with APIs and interact with external systems in real time. Familiarity with Microsoft 365 Copilot connectors for connecting external data sources such as Teams messages, SharePoint, and OneDrive, and experience enabling agents to take actions across multiple applications and platforms.\u00a0<\/li><li>Additional Certifications\/Skills: Relevant Microsoft certifications in AI and cloud technologies (e.g. AZ-305 for solution architects, Microsoft 365 Certified: Administrator Expert, or Azure AI and security certifications) are a plus. Certifications specific to AI engineering or upcoming Microsoft Copilot specializations are also beneficial. Continuous learner with a passion for staying current on AI advancements; participation in AI\/ML community events or publishing technical content and IP on Copilot and AI topics is also beneficial.<\/li><\/ul>\",\"ats_external_id\":\"R1717451\",\"location\":\"Dusseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T22:09:54.388+08:00\",\"created_at\":\"2026-03-25T22:03:59.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect---AI-solutions--F-M-D-_R1717451-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dusseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369109\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect---AI-solutions--F-M-D-_R1717451-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect---AI-solutions--F-M-D-_R1717451-1\/apply\",\"job_requisition_id\":\"R1717451\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717451\",\"wid\":\"f1e248cab2c6101f5ed2896676d60000\",\"descriptor\":\"Cloud Solution Architect - AI solutions & Copilot Chat (F\/M\/D)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1289\",\"campaign_id\":\"14631\",\"campaign_title\":\"Solution Architect (TCF) R1717352\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Azure Monitor & Observability\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Azure Monitor and the Azure observability stack, supporting enterprise customers through design, deployment, troubleshooting, and optimization of monitoring, logging, and alerting solutions across cloud and hybrid environments.<br \/><br \/>You will help customers gain operational visibility, improve reliability, and accelerate incident response by implementing scalable observability architectures aligned with Microsoft best practices.<\/p><p><b>Key Responsibilities \u2013 Azure Monitor &amp; Observability<\/b><\/p><p>\u2022 Act as a technical authority for Azure Monitor, Log Analytics, and Azure Alerts<br \/>\u2022 Design and implement end-to-end monitoring strategies for Azure and hybrid workloads<br \/>\u2022 Configure metrics, logs, dashboards, and alerts aligned to SRE and operational models<br \/>\u2022 Support customers in improving availability, performance, and cost visibility<\/p><p><b>Key Responsibilities \u2013 Troubleshooting &amp; Operations<\/b><\/p><p>\u2022 Diagnose complex issues using logs, metrics, and distributed traces<br \/>\u2022 Analyze platform and application telemetry to identify root causes<br \/>\u2022 Support incident response and post-incident reviews<br \/>\u2022 Advise on alert tuning, noise reduction, and operational maturity<\/p><p><b>Key Responsibilities \u2013 Integration &amp; Architecture<\/b><\/p><p>\u2022 Integrate Azure Monitor with Application Insights, VM Insights, Container Insights, and Network Insights<br \/>\u2022 Support monitoring for IaaS, PaaS, Kubernetes, and hybrid workloads<br \/>\u2022 Guide customers on governance, RBAC, data retention, and cost optimization<br \/>\u2022 Collaborate with security and infrastructure teams on shared telemetry and visibility<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Azure Monitor and Log Analytics<br \/>\u2022 Experience with Kusto Query Language (KQL)<br \/>\u2022 Knowledge of Application Insights and workload-level telemetry<br \/>\u2022 Solid understanding of Azure IaaS, PaaS, and networking fundamentals<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience with SRE or operational excellence practices<br \/>\u2022 Familiarity with Kubernetes monitoring and container observability<br \/>\u2022 Strong problem-solving and communication skills<\/p>\",\"ats_external_id\":\"R1717352\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:03.475+08:00\",\"created_at\":\"2026-03-25T20:05:04.586+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1717352\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365963\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1717352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect--CSA----Azure-Monitor---Observability_R1717352\/apply\",\"job_requisition_id\":\"R1717352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1717352\",\"wid\":\"6050ec8cad54101f570af6d6872c0000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Azure Monitor & Observability\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"177\",\"campaign_id\":\"612\",\"campaign_title\":\"B2B Support Spec \/ EN \/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Support Specialist with English language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>Join us!<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li>Collaborating effectively and directly with internal departments such as Sales Organization, Subscription Renewals, Customer Success Organization, and Credit &amp; Collections.<\/li>\\n<li>Supporting the Sales Organization with Salesforce quoting and product queries, including building &ldquo;special&rdquo; Qlik program quotes in Salesforce.<\/li>\\n<li>Reviewing Order Forms and processing deals in Salesforce, ensuring accuracy and compliance, and securing correct revenue recognition in NetSuite.<\/li>\\n<li>Ensuring deal compliance with internal policies and procedures, including legal, revenue, and pricing guidelines.<\/li>\\n<li>Maintaining accurate customer data and opportunity data in Salesforce, NetSuite and other systems to ensure high data quality and reporting accuracy.<\/li>\\n<li>Responding to requests and queries from both internal and external customers regarding quotes, licenses, billing, and product related topics.<\/li>\\n<li>Playing an active role in internal process improvement and implementation of systems and changes within our organization.<\/li>\\n<li>Collaborating closely with our IT department to resolve system issues related to SalesForce &amp; NetSuite.<\/li>\\n<li>Assisting in the documentation and maintenance of process guides, training materials, and best practices.<\/li>\\n<li>Supporting month end, quarter-end and year-end close activities by prioritizing high-impact deals and collaborating across departments to meet deadlines.<\/li>\\n<li><strong>Working hours - Mon - Fr \/09:00 - 18:00<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of <strong>English language&nbsp; <\/strong>&ndash; both written and spoken&nbsp;<\/p>\\n<\/li>\\n<li>1-year experience in Back Office (Processing\/Invoicing) roles, Account Management and Sales Support<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer literacy and experience working with CRM systems (SalesForce \/ Microsoft Dynamics preferred)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\u0410bility to effectively communicate with while developing positive customer relationships \u202f&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keen on new technologies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong problem-solving skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple tasks effectively&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!<\/p>\",\"ats_external_id\":\"689351005\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:31.331+03:00\",\"created_at\":\"2026-03-25T18:20:08.800+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1290\",\"campaign_id\":\"14629\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717025\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect (CSA) \u2013 Identity &amp; Microsoft Entra ID<\/b><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. You will support enterprise customers in designing, securing, operating, and modernizing identity architectures across cloud and hybrid environments.<br \/><br \/>You will act as a trusted technical advisor for identity, authentication, and access control scenarios, helping customers adopt Zero Trust principles while ensuring secure and scalable access to applications, devices, and data.<\/p><p><b>Key Responsibilities \u2013 Identity &amp; Entra ID<\/b><\/p><p>\u2022 Act as a technical authority for Microsoft Entra ID (Azure AD) within Global Delivery engagements<br \/>\u2022 Design and implement Entra ID tenant architectures aligned with security and business requirements<br \/>\u2022 Support hybrid identity scenarios including Entra Connect and Cloud Sync<br \/>\u2022 Design and troubleshoot Entra Join and Hybrid Join scenarios<\/p><p><b>Key Responsibilities \u2013 Security &amp; Access Control<\/b><\/p><p>\u2022 Implement and optimize Conditional Access, MFA, and Zero Trust identity patterns<br \/>\u2022 Design and support Privileged Identity Management (PIM) and role-based access control (RBAC)<br \/>\u2022 Diagnose authentication, authorization, and sign-in issues<br \/>\u2022 Advise customers on identity governance, lifecycle management, and security posture<\/p><p><b>Key Responsibilities \u2013 Operations &amp; Troubleshooting<\/b><\/p><p>\u2022 Investigate complex identity issues using logs, audit data, and sign-in reports<br \/>\u2022 Troubleshoot authentication protocols and access flows<br \/>\u2022 Support incident response and post-incident analysis for identity-related outages<br \/>\u2022 Collaborate with security, endpoint, and infrastructure teams on end-to-end solutions<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Microsoft Entra ID<br \/>\u2022 Experience with hybrid identity, synchronization, and federation concepts<br \/>\u2022 Solid understanding of identity security, authentication, and authorization models<br \/>\u2022 Knowledge of Azure networking fundamentals as they relate to identity<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience working in enterprise identity or security-focused roles<br \/>\u2022 Familiarity with Zero Trust architectures and identity governance<br \/>\u2022 Strong problem-solving, analytical, and communication skills<\/p><p><\/p>\",\"ats_external_id\":\"R1717025\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-03-27T08:58:54.242+08:00\",\"created_at\":\"2026-03-25T18:07:42.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717025\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717025\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717025\/apply\",\"job_requisition_id\":\"R1717025\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717025\",\"wid\":\"6050ec8cad54101f2532fc3e43ec0000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1291\",\"campaign_id\":\"14628\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717006\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Cloud Solution Architect (CSA) \u2013 Identity &amp; Microsoft Entra ID<\/b><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. You will support enterprise customers in designing, securing, operating, and modernizing identity architectures across cloud and hybrid environments.<br \/><br \/>You will act as a trusted technical advisor for identity, authentication, and access control scenarios, helping customers adopt Zero Trust principles while ensuring secure and scalable access to applications, devices, and data.<\/p><p><b>Key Responsibilities \u2013 Identity &amp; Entra ID<\/b><\/p><p>\u2022 Act as a technical authority for Microsoft Entra ID (Azure AD) within Global Delivery engagements<br \/>\u2022 Design and implement Entra ID tenant architectures aligned with security and business requirements<br \/>\u2022 Support hybrid identity scenarios including Entra Connect and Cloud Sync<br \/>\u2022 Design and troubleshoot Entra Join and Hybrid Join scenarios<\/p><p><b>Key Responsibilities \u2013 Security &amp; Access Control<\/b><\/p><p>\u2022 Implement and optimize Conditional Access, MFA, and Zero Trust identity patterns<br \/>\u2022 Design and support Privileged Identity Management (PIM) and role-based access control (RBAC)<br \/>\u2022 Diagnose authentication, authorization, and sign-in issues<br \/>\u2022 Advise customers on identity governance, lifecycle management, and security posture<\/p><p><b>Key Responsibilities \u2013 Operations &amp; Troubleshooting<\/b><\/p><p>\u2022 Investigate complex identity issues using logs, audit data, and sign-in reports<br \/>\u2022 Troubleshoot authentication protocols and access flows<br \/>\u2022 Support incident response and post-incident analysis for identity-related outages<br \/>\u2022 Collaborate with security, endpoint, and infrastructure teams on end-to-end solutions<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Microsoft Entra ID<br \/>\u2022 Experience with hybrid identity, synchronization, and federation concepts<br \/>\u2022 Solid understanding of identity security, authentication, and authorization models<br \/>\u2022 Knowledge of Azure networking fundamentals as they relate to identity<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience working in enterprise identity or security-focused roles<br \/>\u2022 Familiarity with Zero Trust architectures and identity governance<br \/>\u2022 Strong problem-solving, analytical, and communication skills<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div><div><div><div><div><div><div><div><div><div><div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1717006\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-03-27T08:58:53.474+08:00\",\"created_at\":\"2026-03-25T18:07:42.830+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717006\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365990\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717006\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717006\/apply\",\"job_requisition_id\":\"R1717006\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717006\",\"wid\":\"2880ae41a0f6101f258c3dfc35c70000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1292\",\"campaign_id\":\"14627\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717013\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect (CSA) \u2013 Identity &amp; Microsoft Entra ID<\/b><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect (CSA) in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, with a strong focus on Microsoft Entra ID. You will support enterprise customers in designing, securing, operating, and modernizing identity architectures across cloud and hybrid environments.<br \/><br \/>You will act as a trusted technical advisor for identity, authentication, and access control scenarios, helping customers adopt Zero Trust principles while ensuring secure and scalable access to applications, devices, and data.<\/p><p><b>Key Responsibilities \u2013 Identity &amp; Entra ID<\/b><\/p><p>\u2022 Act as a technical authority for Microsoft Entra ID (Azure AD) within Global Delivery engagements<br \/>\u2022 Design and implement Entra ID tenant architectures aligned with security and business requirements<br \/>\u2022 Support hybrid identity scenarios including Entra Connect and Cloud Sync<br \/>\u2022 Design and troubleshoot Entra Join and Hybrid Join scenarios<\/p><p><b>Key Responsibilities \u2013 Security &amp; Access Control<\/b><\/p><p>\u2022 Implement and optimize Conditional Access, MFA, and Zero Trust identity patterns<br \/>\u2022 Design and support Privileged Identity Management (PIM) and role-based access control (RBAC)<br \/>\u2022 Diagnose authentication, authorization, and sign-in issues<br \/>\u2022 Advise customers on identity governance, lifecycle management, and security posture<\/p><p><b>Key Responsibilities \u2013 Operations &amp; Troubleshooting<\/b><\/p><p>\u2022 Investigate complex identity issues using logs, audit data, and sign-in reports<br \/>\u2022 Troubleshoot authentication protocols and access flows<br \/>\u2022 Support incident response and post-incident analysis for identity-related outages<br \/>\u2022 Collaborate with security, endpoint, and infrastructure teams on end-to-end solutions<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Strong hands-on experience with Microsoft Entra ID<br \/>\u2022 Experience with hybrid identity, synchronization, and federation concepts<br \/>\u2022 Solid understanding of identity security, authentication, and authorization models<br \/>\u2022 Knowledge of Azure networking fundamentals as they relate to identity<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Experience working in enterprise identity or security-focused roles<br \/>\u2022 Familiarity with Zero Trust architectures and identity governance<br \/>\u2022 Strong problem-solving, analytical, and communication skills<\/p>\",\"ats_external_id\":\"R1717013\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-03-27T08:58:53.052+08:00\",\"created_at\":\"2026-03-25T18:07:42.675+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717013\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eleanor.dumaboc@concentrix.com\"},\"first_name\":\"Dumaboc, Eleanor\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102201396\",\"wid\":\"b51b0f5854f01023a1142ef9621b0000\",\"descriptor\":\"Eleanor Dumaboc (102201396)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366008\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717013\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Cloud-Solution-Architect--CSA----Identity---Microsoft-Entra-ID_R1717013\/apply\",\"job_requisition_id\":\"R1717013\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717013\",\"wid\":\"06f1f9605b14101f25617815de9d0000\",\"descriptor\":\"Cloud Solution Architect (CSA) \u2013 Identity & Microsoft Entra ID\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"590\",\"campaign_id\":\"22528\",\"campaign_title\":\"Advisor I, Customer Service R1717346\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Iconic Motorcycle Brand\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>This is more than a customer service role\u2014it\u2019s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/b><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Manage inbound calls, as well as real-time\u202fchat,\u00a0email\u202fsupport,\u00a0and social media,\u00a0ensuring every interaction feels like a professional and friendly greeting.\u00a0<\/li><\/ul><ul><li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and\u00a0assist\u00a0with new member orientations.\u00a0<\/li><\/ul><ul><li>Answer detailed questions regarding\u00a0Motor Clothes, general merchandising, and parts and accessories (P&amp;A).\u00a0<\/li><\/ul><ul><li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.\u00a0<\/li><\/ul><ul><li>Assist\u00a0in managing contacts from dealerships, providing support for &#34;how-to&#34; questions, and\u00a0facilitating\u00a0partnerships within the network.\u00a0<\/li><\/ul><ul><li>Address customer complaints with empathy and a &#34;Make Things Right&#34; attitude to ensure continued brand loyalty.\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German and fluent in English (B2) - Both languages written and oral<\/li><li>Are genuinely passionate about motorcycles.\u202f\u00a0(Active riders and motorcycle enthusiasts are strongly preferred)<\/li><li>Have good typing and computer skills (MS Office applications)<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have the ability to explain complex concepts clearly and concisely<\/li><li>Previous experience in a customer service center is an advantage, but not required<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><p><\/p>\",\"ats_external_id\":\"R1717346\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:38.032+08:00\",\"created_at\":\"2026-03-25T18:07:35.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--German-speaking----Iconic-Motorcycle-Brand_R1717346-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366000\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--German-speaking----Iconic-Motorcycle-Brand_R1717346-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--German-speaking----Iconic-Motorcycle-Brand_R1717346-1\/apply\",\"job_requisition_id\":\"R1717346\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717346\",\"wid\":\"09f923924080101f55e6066b60d80000\",\"descriptor\":\"Customer Representative (German-speaking) - Iconic Motorcycle Brand\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1887\",\"campaign_id\":\"229\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1714983\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestor telef\u00f3nico y ventas - Mercado Catalan y Espanol - Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Gestor telef\u00f3nico y ventas - Mercado Catalan y Espanol\",\"long_description\":\"<div><p><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>redefine<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfListo para<span>\u00a0<\/span><\/span><span>dar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>gran paso? Somos<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>l\u00edder<\/span><span><span>\u00a0<\/span><\/span><span>mundial<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>impulsa<\/span><span><span>\u00a0<\/span>a las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span>. Ayudamos a<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>conocidas<\/span><span><span>\u00a0<\/span>-las<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>utilizas<\/span><span><span>\u00a0<\/span>d\u00eda a d\u00eda- a<span>\u00a0<\/span><\/span><span>mejorar<\/span><span><span>\u00a0<\/span>sus<span>\u00a0<\/span><\/span><span>negocios<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>soluciones<\/span><span><span>\u00a0<\/span><\/span><span>integradas<\/span><span>,<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 70<span>\u00a0<\/span><\/span><span>pa\u00edses<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>buscas<\/span><span><span>\u00a0<\/span><\/span><span>crecer<\/span><span>,<span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>Representante<\/span><span><span>\u00a0<\/span>de Ventas -<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>Valencia (<\/span><span>presencial<\/span><span>),<span>\u00a0<\/span><\/span><span>formar\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>parte<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>innovador<\/span><span>,<span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>impulsan<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span>,<span>\u00a0<\/span><\/span><span>finanzas<\/span><span>,<span>\u00a0<\/span><\/span><span>viajes<\/span><span>,<span>\u00a0<\/span><\/span><span>moda<\/span><span>,<span>\u00a0<\/span><\/span><span>sanidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>mucho<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><b><span><span>Crecimiento<span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span>personal<\/span><\/span><\/b><\/p><\/div><div><p><span><span>Estaes<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>gran<span>\u00a0<\/span><\/span><span>oportunidad<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>experimentar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>poder<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollar<\/span><span><span>\u00a0<\/span>\u00abamigos para<span>\u00a0<\/span><\/span><span>toda<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>vida<\/span><span>\u00bb al<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span>.<span>\u00a0<\/span><\/span><span>Te<\/span><span><span>\u00a0<\/span><\/span><span>daremos<\/span><span><span>\u00a0<\/span><\/span><span>toda<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>formaci\u00f3n<\/span><span>, las<span>\u00a0<\/span><\/span><span>tecnolog\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>avanzadas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>apoyo<\/span><span><span>\u00a0<\/span>continuo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>necesitar\u00e1<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>triunfar<\/span><span>.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>har\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>este<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>hacemos<\/span><span>,<span>\u00a0<\/span><\/span><span>creemos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>hacer<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>correcto<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>y para las personas:<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>, sus<span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span>comunidad y<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>planeta<\/span><span>.<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span><span>Como<span>\u00a0<\/span><\/span><span>Representante<\/span><span><span>\u00a0<\/span>de Ventas<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span>,<span>\u00a0<\/span><\/span><span>deber\u00e1s<\/span><span>:\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Realizar<\/span><span><span>\u00a0<\/span><\/span><span>llamadas<\/span><span><span>\u00a0<\/span><\/span><span>salientes<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>partir<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>potenciales<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Actuar<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>embajador<\/span><span><span>\u00a0<\/span>de la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>promocionar<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>productos<\/span><span><span>\u00a0<\/span>disponibles<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ser<span>\u00a0<\/span><\/span><span>proactivo<\/span><span><span>\u00a0<\/span>a la hora de<span>\u00a0<\/span><\/span><span>identificar<\/span><span><span>\u00a0<\/span><\/span><span>nuevas<\/span><span><span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de negocios<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Actualizar<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>informaci\u00f3n<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>la base de<span>\u00a0<\/span><\/span><span>datos<\/span><span><span>\u00a0<\/span>de la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>conservar<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>datos<\/span><span><span>\u00a0<\/span><\/span><span>pertinentes<\/span><span><span>\u00a0<\/span>de las<span>\u00a0<\/span><\/span><span>llamadas<\/span><span><span>\u00a0<\/span>y las ventas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Garantizar<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>calidad<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>servicio<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Tus<span>\u00a0<\/span><\/span><span>competencias<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Acogemos<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>brazos<\/span><span><span>\u00a0<\/span><\/span><span>abiertos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego, personas de<span>\u00a0<\/span><\/span><span>or\u00edgenes<\/span><span><span>\u00a0<\/span><\/span><span>diversos<\/span><span>,<span>\u00a0<\/span><\/span><span>curiosas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>dispuestas<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>aprender<\/span><span>. Tu<span>\u00a0<\/span><\/span><span>talento<\/span><span><span>\u00a0<\/span>natural para<span>\u00a0<\/span><\/span><span>ayudar<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>dem\u00e1s<\/span><span><span>\u00a0<\/span>e<span>\u00a0<\/span><\/span><span>ir<\/span><span><span>\u00a0<\/span>un paso<span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>all\u00e1<\/span><span><span>\u00a0<\/span>del WOW para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>encajar\u00e1<\/span><span><span>\u00a0<\/span><\/span><span>perfectamente<\/span><span><span>\u00a0<\/span>con lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>hacemos<\/span><span><span>\u00a0<\/span>y lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>somos<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Formaremos<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>buen<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>biling\u00fce<span>\u00a0<\/span>de <\/span>Catalan y Espanol \/ Valenciano<span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span>sector de Ventas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>excelentes<\/span><span><span>\u00a0<\/span>dotes de comunicaci\u00f3n<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>buena<\/span><span><span>\u00a0<\/span><\/span><span>capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>organizaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span><span>\u00a0<\/span>al detalle<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>buenas<\/span><span><span>\u00a0<\/span><\/span><span>habilidades<\/span><span><span>\u00a0<\/span><\/span><span>inform\u00e1ticas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>r\u00e1pido<\/span><span><span>\u00a0<\/span><\/span><span>aprendizaje<\/span><span><span>\u00a0<\/span>de herramientas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><b><span>\u00bfNo<span>\u00a0<\/span><\/span><span>cumples<\/span><span><span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><\/b><span><b>? <\/b>Nos<span>\u00a0<\/span><\/span><span>dedicamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>crear<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>lugar<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>diverso<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusivo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>aut\u00e9ntico<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>puedan<\/span><span><span>\u00a0<\/span><\/span><span>aprender<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollarse<\/span><span><span>\u00a0<\/span><\/span><span>profesionalmente<\/span><span>. Si<span>\u00a0<\/span><\/span><span>crees<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>no<span>\u00a0<\/span><\/span><span>cumples<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>de la<span>\u00a0<\/span><\/span><span>descripci\u00f3n<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span>,<span>\u00a0<\/span><\/span><span>te<\/span><span><span>\u00a0<\/span><\/span><span>animamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>presentes<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>candidatura<\/span><span>.<span>\u00a0<\/span><\/span><span>Haremos<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>posible<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>encontrar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span><\/span><span>adecuado<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>ti<\/span><span>,<span>\u00a0<\/span><\/span><span>ya<\/span><span><span>\u00a0<\/span>sea<span>\u00a0<\/span><\/span><span>\u00e9ste<\/span><span><span>\u00a0<\/span>o un<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span><\/span><span>futuro<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>ofrecemos<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Desafiamos<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>convenciones<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>resultados<\/span><span><span>\u00a0<\/span><\/span><span>inimaginables<\/span><span><span>\u00a0<\/span><\/span><span>creando<\/span><span><span>\u00a0<\/span><\/span><span>experiencias<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>cliente<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>superan<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span>WOW. Por<span>\u00a0<\/span><\/span><span>eso<\/span><span>,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>significativamente<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span>personal,<span>\u00a0<\/span><\/span><span>infraestructura<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>capacidades<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>garantizar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9xito<\/span><span><span>\u00a0<\/span>a largo<span>\u00a0<\/span><\/span><span>plazo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>equipos<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>y de TI.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>este<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><span>,<span>\u00a0<\/span><\/span><span>ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>beneficios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>te<\/span><span><span>\u00a0<\/span><\/span><span>ayudaran<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>apoyar<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>estilo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>vida<\/span><span><span>\u00a0<\/span><\/span><span>\u00fanico<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0de<\/span><span><span>\u00a0<\/span>30h con horario<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span>14:00 to 20:00 - 30 hours work , after 6 months:\u00a009:00 to 15:00 and 12:00 to 18:00\u00a0<\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Valencia<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario anual:<span>\u00a0<\/span><\/span>19623,94<span><span>\u00a0<\/span>euros brutos &#43; hasta <\/span>1486,32<span><span>\u00a0<\/span>euros brutos en bonus al a\u00f1o\u00a0<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>versi\u00f3n<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En Concentrix,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<span>\u00a0<\/span><\/span><span>porque<\/span><span><span>\u00a0<\/span><\/span><span>sabemos<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span><span>\u00a0<\/span><\/span><span>prospera<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>y sus<span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>prosperan<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span><\/span><span>esto<\/span><span><span>\u00a0<\/span><\/span><span>suena<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>paso perfecto<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span>,<span>\u00a0<\/span><\/span><span>queremos<\/span><span><span>\u00a0<\/span>saber de<span>\u00a0<\/span><\/span><span>ti<\/span><span>.<span>\u00a0<\/span><\/span><span>Aplica<\/span><span><span>\u00a0<\/span>hoy<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>descubre<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>qu\u00e9<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span><\/span><span>alrededor<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>mundo<\/span><span><span>\u00a0<\/span><\/span><span>consideran<\/span><span><span>\u00a0<\/span>a Concentrix<span>\u00a0<\/span><\/span><span>su<\/span><span><span>\u00a0<\/span>\u00ab<\/span><span>empleador<\/span><span><span>\u00a0<\/span><\/span><span>preferido<\/span><span>\u00bb.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0\u00a0<\/span><\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/span><\/span><\/p><p><span>R1714983<\/span><\/p><\/div>\",\"ats_external_id\":\"R1714983\",\"location\":\"Valencia, Catalunya\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.451+02:00\",\"created_at\":\"2026-03-25T17:05:18.239+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\",\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"},{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367964\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas-LG-SCC-Valencia_R1714983\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas-LG-SCC-Valencia_R1714983\/apply\",\"job_requisition_id\":\"R1714983\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cristina.flores@concentrix.com\"},\"first_name\":\"Cristina Flores (102538697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714983\",\"wid\":\"b766ea11f892101ce00dacdd2b3f0000\",\"descriptor\":\"Gestor telef\u00f3nico y ventas - Mercado Catalan y Espanol - Presencial LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1888\",\"campaign_id\":\"228\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1714969\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte t\u00e9cnico\u00a0- Mercado\u00a0Catalan y Espanol\u2013 Presencial LL01\u00a0\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Agente de soporte t\u00e9cnico telef\u00f3nico - Mercado Catalan y Espanol\",\"long_description\":\"<div><p><b><span><span>Experimenta una carrera que redefine reglas del juego<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si buscas crecer, como<span>\u00a0<\/span><\/span><span>Agente de Soporte t\u00e9cnico<\/span><span><span>\u00a0<\/span>en Valencia (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Lo que har\u00e1s en este puesto<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><\/p><p><\/p><\/div><div><p><span><span>Como Agente de Soporte t\u00e9cnico en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Proporcionar soporte al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional al utilizar nuestros productos<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Realizar un diagn\u00f3stico inicial de incidencias para identificar posibles fallos funcionales y determinar la mejor soluci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Gestionar y dar seguimiento a las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario para asegurar una resoluci\u00f3n eficiente de los problemas<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-\u00a0<span>\u00a0<\/span><\/span><span>Colaborar en la mejora continua de la satisfacci\u00f3n del cliente, recopilando<span>\u00a0<\/span><\/span><span>feedback<\/span><span><span>\u00a0<\/span>y proponiendo mejoras en procesos y servicio<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Formaremos un buen equipo si t\u00fa tienes:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>biling\u00fce<\/span><span><span>\u00a0<\/span>de castellano<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>buena<\/span><span><span>\u00a0<\/span><\/span><span>comunicaci\u00f3n<\/span><span><span>\u00a0<\/span>verbal y escrita<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>orientado<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>emp\u00e1tico<\/span><span>, y flexible<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Te<\/span><span><span>\u00a0<\/span><\/span><span>gusta<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>cuentas<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>habilidad<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>trabajar<\/span><span><span>\u00a0<\/span><\/span><span>ordenadamente<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>alta<\/span><span><span>\u00a0<\/span>motivaci\u00f3n<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>negociaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>orientaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>comercial<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ser\u00eda<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>ventaja<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Seguridad<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>s\u00ed<\/span><span><span>\u00a0<\/span>mismo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Conocimiento<\/span><span><span>\u00a0<\/span>IT \u2013 Nivel<span>\u00a0<\/span><\/span><span>muy<\/span><span><span>\u00a0<\/span>avanzado<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Lo que ofrecemos<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0de<\/span><span><span>\u00a0<\/span>3<\/span><span>0<\/span><span>h con horario de lunes a viernes de 12:00 a 18:00<\/span><\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en<span>\u00a0<\/span><\/span><span>Valencia<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span><\/span> <span>15.699,072<\/span> <span><span><span>\u00a0<\/span>euros brutos &#43; hasta <\/span>1.486,32<span><span>\u00a0<\/span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><\/i><\/p><p><b><span>R1714969<\/span> <\/b><\/p><\/div>\",\"ats_external_id\":\"R1714969\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T16:10:06.074+02:00\",\"created_at\":\"2026-03-25T17:05:17.783+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\",\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366602\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-soporte-tcnico-telefnico-LG-HA_R1714969\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-soporte-tcnico-telefnico-LG-HA_R1714969\/apply\",\"job_requisition_id\":\"R1714969\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pompeo.dicicco@concentrix.com\"},\"first_name\":\"Pompeo Di Cicco (102539007)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714969\",\"wid\":\"8a4883d8fc1c101cdd13e64b79010000\",\"descriptor\":\"Agente de Soporte t\u00e9cnico\u00a0- Mercado\u00a0Catalan y Espanol\u2013 Presencial LL01\u00a0\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1293\",\"campaign_id\":\"14624\",\"campaign_title\":\"Consultant, Strategy (TCF) R1716421\",\"campaign_type\":\"job_application\",\"job_title\":\"CX Consultant, Strategy\",\"street\":\"IND Bangalore - Divyasree\",\"address\":\"IND Bangalore - Divyasree\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><b>Role level: Consultant, CX Modernization<\/b><\/p><p><\/p><p><b>About Us &amp; The Role<\/b><\/p><p>Are you passionate about leveraging data, generating compelling and actionable insights that drive business value, and being part of high performing teams? Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>Concentrix Catalyst is searching for a talented CX Strategy &amp; Analytics Sr. Analyst to support customer experience transformation projects for large clients. You will analyze customer journeys, develop insights from Voice of Customer data, and create recommendations that improve customer experiences. This role requires strong analytical capabilities, attention to detail, and the ability to work independently on consulting projects under managerial guidance.<\/p><p><\/p><p><u>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/u><\/p><ul><li>Serve clients across a range of industries to drive impactful business value through improved customer journeys and better customer experiences<\/li><li>Build trusted client relationships through proactive account management and exceptional project delivery<\/li><li>Develop an analytic approach, document tasks and manage timelines for new\/existing clients in support of our consulting projects<\/li><li>Lead a team through analysis of large client data sets and qualitative discovery such as interviews, focus groups, observations, process mapping, and review of client documentation and metric<\/li><li>Develop recommendations for improvements with calculated ROI\/impact expectations related to the project initiatives<\/li><li>Conduct internal and client-facing presentations to provide thought leadership, findings, and recommended changes for improvement<\/li><li>Partner cross-functionally to translate business needs into new solutions for customers<\/li><li>Teach others how to derive insights that are not obvious and build recommendations that have a solid business case for success<\/li><li>Partnering with Direct Managers, oversee and coach individual contributors<\/li><\/ul><p><\/p><p><u>Candidate Background &amp; Profile\u00a0\u00a0<\/u><\/p><ul><li>Bachelor&#39;s degree and 4-8 years of consulting, customer analytics, or customer insights experience<\/li><li>Experience with Voice of Customer methodologies and CX metrics (NPS, CSAT, CES)<\/li><li>Strong analytical and quantitative skills with ability to work with large datasets<\/li><li>Experience developing customer journey maps and strategic assessments<\/li><li>Proficient in Microsoft Office, especially Excel and PowerPoint<\/li><li>Familiarity with customer journey mapping tools (Smaply, Miro, Lucidchart) preferred<\/li><li>Experience in contact centers and self-service channels is a plus<\/li><li>Strong communicator with ability to present to senior stakeholders<\/li><li>Team-oriented with focus on contributing to larger project goals with demonstrated ability to guide and manage customer transformation efforts<\/li><li>Display an exceptional ability to take initiative and ownership with focus on continuous improvement<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><\/ul>\",\"ats_external_id\":\"R1716421\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T00:15:55.857+08:00\",\"created_at\":\"2026-03-25T16:05:10.070+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/CX-Consultant--Strategy_R1716421\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-Y0\",\"wid\":\"b67da9176e3d1062f9dc69f25d58bbb5\",\"descriptor\":\"IND Bangalore - Divyasree\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prianka.giri@concentrix.com\"},\"first_name\":\"Giri, Prianka\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"103384020\",\"wid\":\"eb33a95325bc1025cac55bf4d0e50000\",\"descriptor\":\"Simran Gupta (103384020)\"},{\"id\":\"101874554\",\"wid\":\"dd2f132fac6901ed180ead513d0a775d\",\"descriptor\":\"Prianka Giri (101874554)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0630\",\"descriptor\":\"Consultant, Strategy (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367646\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/CX-Consultant--Strategy_R1716421\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/CX-Consultant--Strategy_R1716421\/apply\",\"job_requisition_id\":\"R1716421\"}],\"organizations\":[{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.poznanski@concentrix.com\"},\"first_name\":\"Nicole Poznanski (123342)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716421\",\"wid\":\"f1e248cab2c6101f4600a3755e430000\",\"descriptor\":\"CX Consultant, Strategy\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1294\",\"campaign_id\":\"14623\",\"campaign_title\":\"Sr. Analyst, Strategy (TCF) R1716432\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Analyst, Customer Experience Consulting\",\"street\":\"IND Bangalore - Divyasree\",\"address\":\"IND Bangalore - Divyasree\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"Sr. Analyst, Customer Experience Consulting\",\"long_description\":\"<p><b>Role level: Sr. Analyst, CX Strategy &amp; Analytics<\/b><\/p><p><b>About Us &amp; The Role<\/b><\/p><p>Are you passionate about leveraging data, generating compelling and actionable insights that drive business value, and being part of high performing teams? Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in Diversity and Talent? Then we have the perfect role for you!<\/p><p>At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients&#39; brands.<\/p><p>Concentrix Catalyst is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive companies from around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>Concentrix Catalyst is searching for a talented CX Strategy &amp; Analytics Sr. Analyst to support customer experience transformation projects for large clients. You will analyze customer journeys, develop insights from Voice of Customer data, and create recommendations that improve customer experiences. This role requires strong analytical capabilities, customer empathy, attention to detail, and the ability to work independently on consulting projects under managerial guidance.<\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Analyze customer journeys and feedback data to identify friction points and improvement opportunities<\/li><li>Conduct Voice of Customer research including survey analysis, interviews, and customer insight synthesis<\/li><li>Develop consulting deliverables including journey maps, ROI analysis, strategic assessments, and data visualizations<\/li><li>Support customer experience strategy projects through data analysis and insight generation<\/li><li>Present findings and recommendations to project teams and stakeholders<\/li><li>Execute project workstreams independently with manager oversight<\/li><li>Lead project teams through planning, discovery, analysis, and reporting<\/li><\/ul><p><b>Candidate Background &amp; Profile<\/b><\/p><ul><li>Bachelor&#39;s degree and 4-6 years of consulting, customer analytics, or customer insights experience<\/li><li>Experience with Voice of Customer methodologies and CX metrics (NPS, CSAT, CES)<\/li><li>Strong analytical and quantitative skills with ability to work with large datasets<\/li><li>Experience developing customer journey maps and strategic assessments<\/li><li>Proficient in Microsoft Office, especially Excel and PowerPoint<\/li><li>Familiarity with customer journey mapping tools (Smaply, Miro, Lucidchart) preferred<\/li><li>Experience in contact centers and self-service channels is a plus<\/li><li>Strong communicator with ability to present to senior stakeholders<\/li><li>Team-oriented with focus on contributing to larger project goals<\/li><li>Initiative-driven, detail-oriented, and comfortable working in ambiguous situations<\/li><\/ul>\",\"ats_external_id\":\"R1716432\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-10T00:15:55.723+08:00\",\"created_at\":\"2026-03-25T16:05:09.838+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-Y0\",\"wid\":\"b67da9176e3d1062f9dc69f25d58bbb5\",\"descriptor\":\"IND Bangalore - Divyasree\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jyotisana.jyotisana@concentrix.com\"},\"first_name\":\"., Jyotisana\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"103384020\",\"wid\":\"eb33a95325bc1025cac55bf4d0e50000\",\"descriptor\":\"Simran Gupta (103384020)\"},{\"id\":\"101874554\",\"wid\":\"dd2f132fac6901ed180ead513d0a775d\",\"descriptor\":\"Prianka Giri (101874554)\"},{\"id\":\"103176827\",\"wid\":\"7bb4f45cf25d10261aef1fd116b30000\",\"descriptor\":\"Jyotisana . (103176827)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0631\",\"descriptor\":\"Sr. Analyst, Strategy (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367604\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore\/Sr-Analyst--Customer-Experience-Consulting_R1716432\/apply\",\"job_requisition_id\":\"R1716432\"}],\"organizations\":[{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nicole.poznanski@concentrix.com\"},\"first_name\":\"Nicole Poznanski (123342)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1716432\",\"wid\":\"e47cf9af7937101f4653bb6beab30000\",\"descriptor\":\"Sr. Analyst, Customer Experience Consulting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"309\",\"campaign_id\":\"214\",\"campaign_title\":\"Warner Bros \/ Danish \/ Denmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicemedarbejder for velkendt streaming tjeneste!\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":\"\",\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Vi s\u00f8ger flere kolleger til vores kundeserviceteam \u2013 er det dig, vi leder efter?\",\"long_description\":\"<div data-olk-copy-source=\\\"MessageBody\\\">\\n<p>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder - dem du bruger hver dag - ved at forbedre deres forretning med ny, innovativ teknologi og l&oslash;sninger.&nbsp;<\/p>\\n<p>Hvis du &oslash;nsker at vokse i din professionelle rolle og blive inspireret, inviterer vi dig til at s&oslash;ge dette job som kundeservicemedarbejder for velkendt streaming tjeneste p&aring; kontoret i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands indenfor blandt andet tech, rejsebranchen, mode og sundhed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karriere og personlig udvikling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r den rette uddannelse, moderne udstyr og l&oslash;bende support, for at du kan lykkes i din nye rolle. Hos Concentrix er der ogs&aring; karrieremuligheder - cirka 80% af vores ledere er blevet forfremmet internt! Derudover tilbyder vi adgang til karriereudviklingsprogrammer helt gratis for at hj&aelig;lpe dig med at n&aring; dine karrierem&aring;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong>&nbsp;<\/p>\\n<p>&bull; Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om indhold, &aelig;ndring af adgangskoder, problemer med login, opsigelser og teknisk support.<\/p>\\n<p>&bull; Mulighed for en pr&aelig;stationsbaseret bonus.&nbsp;<\/p>\\n<p>&bull; Betalt tr&aelig;ningsforl&oslash;b og tr&aelig;ning, s&aring; du f&aring;r de rette betingelser for stillingen!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong>&nbsp;<\/p>\\n<p>Du er et godt match, hvis du:&nbsp;<\/p>\\n<p>o Taler og skriver dansk (C1) og engelsk (B2)&nbsp;<\/p>\\n<p>o Har en god indstilling til at l&aelig;re og udvikle sig som person&nbsp;<\/p>\\n<p>o Har en fornemmelse af, hvad god kundeservice er og lyst til at praktisere netop det&nbsp;<\/p>\\n<p>o Har interesse for kundeservice og for at finde de bedste l&oslash;sninger for kunden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Vi tilbyder fastans&aelig;ttelse, med 3 m&aring;neders pr&oslash;vetid&nbsp;<\/li>\\n<li>Mulighed for at f&aring; erfaring og viden inden for kundeservice&nbsp;<\/li>\\n<li>Teamaktiviteter b&aring;de p&aring; og uden for arbejdet for at g&oslash;re arbejdet mere behageligt&nbsp;<\/li>\\n<li>Kontinuerlig coaching til at st&oslash;tte dig i din rolle&nbsp;<\/li>\\n<li>Gode karriereudviklingsmuligheder og mulighed for at tage del i vores interne karriereforl&oslash;b&nbsp;<\/li>\\n<li>Et &aring;bent og socialt kontor med et samment&oslash;mret team<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Opstart<\/strong>: 20. april 2026.<\/p>\\n<p><strong>Ans&aelig;ttelsesform:<\/strong> Fast ans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid.<\/p>\\n<p><strong>Arbejdstid:<\/strong>&nbsp;Varieret i &aring;bningstiden man-s&oslash;n 09.00-24.00. 25-37 timer om ugen. Vi bestr&aelig;ber os p&aring; at tilpasse dine vagter efter dine&nbsp;&oslash;nsker.<\/p>\\n<p><strong>Arbejdsplads: <\/strong>Borgmester Christiansens Gade 50, 2450 K&oslash;benhavn SV.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Vi vil gerne h&oslash;re fra dig, hvis dette f&oslash;les som det rigtige skridt for dig i din karriere. Ans&oslash;g i dag og bliv en del af Concentrix.&nbsp;<\/em><\/p>\\n<\/div>\",\"ats_external_id\":\"1358447026\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T15:16:05.822+02:00\",\"created_at\":\"2026-03-25T13:26:30.959+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1889\",\"campaign_id\":\"226\",\"campaign_title\":\"Advisor II, B2B Sales R1717065\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (German-speaking) - On-site - High Tech - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Barcelona\/Valencia (on-site)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career \u00a0<\/span><\/b><\/p><p><b><span>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. \u00a0<\/span><\/b><\/p><p><b><span>If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona\/Valencia (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/span><\/b><\/p><p><br \/><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Account Manager<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand partner market and competition and evaluate reseller interest<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create partner loyalty and drive partner competencies and certification in BU products<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure partners are taking advantage of promotions, events &amp; programs<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- May attend country partner events for meeting key partners\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are bilingual or proficient in German and English<\/span><\/span><br \/><span><span>- Have two years of related technical sales experience preferred<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are familiar with channel programs<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can establish an individual course of action to accomplish goals while using appropriate<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>It would be a plus if you:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Have experience in working in Channel environment, knowledge of partners and distributors<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time 39 hours\/week contract: Monday - Friday 9-18<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary <\/span>23400<span> euros gross\/year &#43; up to <\/span>7200<span> euros gross\/year in bonus<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Central location in Barcelona or Valencia<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1717065\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1950.01\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-08T01:59:12.846+02:00\",\"created_at\":\"2026-03-25T13:05:08.830+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365957\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--German-speaking----On-site---High-Tech---HT05_R1717065\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--German-speaking----On-site---High-Tech---HT05_R1717065\/apply\",\"job_requisition_id\":\"R1717065\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ilenia.valzano@concentrix.com\"},\"first_name\":\"Ilenia Valzano (102542538)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717065\",\"wid\":\"f1389c399990101f1133971219f00000\",\"descriptor\":\"Account Manager (German-speaking) - On-site - High Tech - HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1295\",\"campaign_id\":\"14621\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716971\",\"campaign_type\":\"job_application\",\"job_title\":\"Application and Innovation Customer Engineer (Spanish & English)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor or Masters Degree in Computer Science or Information Technology, or relevant degree, certifications, or experience.<\/p><\/li><li><p>4&#43; years development related development experience with Visual Studio and .Net applications (.Net Framework or .Net Core) for on-premises, hybrid, or Azure production environments.<\/p><\/li><li><p>1&#43; years\u2019 experience using Azure DevOps or GitHub.<\/p><\/li><li><p>2&#43; Customer-facing experience collaborating with stakeholders, management, teams, or developers.<\/p><\/li><li><p>Proven record in successfully planning, deploying, operating, and optimizing on premises, hybrid, and\/or cloud applications.<\/p><\/li><li><p>Experience that demonstrates excellent customer service skills.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills:<\/b><\/p><ul><li><p>Large scale or N-Tier application development Experience.<\/p><\/li><li><p>Web application, Web Services\/API, or Microservices Development Experience<\/p><\/li><li><p>Cloud PAAS, IAAS, IAAS Experience.<\/p><\/li><li><p>Application Development Environment and Pipeline Development Experience. TFS, Azure DevOps, GitHub use and experience as well as understanding CI\/CD lifecycle.<\/p><\/li><li><p>Containerization of applications using Kubernetes or Windows Containers.<\/p><\/li><li><p>Working knowledge additional languages such as Python, Angular, or C&#43;&#43; in addition to C#.<\/p><\/li><li><p>Production debugging experience.<\/p><\/li><li><p>Background in application monitoring of applications using Application Insights or running on IIS.<\/p><\/li><li><p>Knowledge and\/or experience in resilient application architecture.\u00a0<\/p><\/li><li><p>Experience building secure and resilient applications.<\/p><\/li><li><p>IIS and\/or Kestrel<\/p><\/li><li><p>Containers and Orchestration (Kubernetes, Docker)<\/p><\/li><li><p>Application Monitoring and Telemetry (Azure Monitoring and Application Insights)<\/p><\/li><li><p>Applications Languages (Angular, C&#43;&#43;, Java, Python)<\/p><\/li><li><p>Infrastructure as Code (ARM Templates, Bicep, Terraform)<\/p><\/li><\/ul><ul><li><p>Low or No code Experience. Power platform configuration and development -- Power Platform, Azure Logic Apps, Azure API Management (APIM), and general low code development practices.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p><span>Azure AI Engineer Associate (AI-102)<\/span><\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Spain<\/p><p><\/p>\",\"ats_external_id\":\"R1716971\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:17:11.348+08:00\",\"created_at\":\"2026-03-25T08:04:45.867+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Application-and-Innovation-Customer-Engineer_R1716971\/apply\",\"job_requisition_id\":\"R1716971\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716971\",\"wid\":\"cf3d24f33699101f264aad41b2d50000\",\"descriptor\":\"Application and Innovation Customer Engineer (Spanish & English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1296\",\"campaign_id\":\"14620\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717164\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure DevOps \/ Developer & Automation Skills (explicit) (Dutch & English)\",\"street\":\"NLD Work-at-Home\",\"address\":\"NLD Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Relevant Certifications<\/b> \u00a0<\/p><p>Principal Customer Engineer (15&#43; years) serving as a technical authority and trusted advisor for enterprise and public sector customers with strong DevOps engineering capability with Azure DevOps and GitHub, using automation and engineering practices to standardize, secure, and operationalize mission\u2011critical platforms<b>.<\/b><\/p><p><\/p><p><b>Azure DevOps \/ Developer &amp; Automation Skills (explicit)<\/b><\/p><p><\/p><p><b>DevOps Platforms &amp; Practices<\/b><\/p><ul><li><p>Azure DevOps: Repos, Pipelines (CI\/CD), Boards, Artifacts; engineering governance and delivery standardization<\/p><\/li><li><p>GitHub: GitHub repos, PR workflows, branching strategies; automation with GitHub Actions (where applicable)<\/p><\/li><li><p>DevOps operating model: release management, environment promotion, policy &amp; approval gates, quality controls, auditability<\/p><\/li><\/ul><p><\/p><p><b>Scripting &amp; Engineering<\/b><\/p><ul><li><p>PowerShell: advanced automation for Windows &#43; Azure operations, diagnostics, deployment, and configuration<\/p><\/li><li><p>C# \/ .NET: building automation utilities, integration components, and platform tooling (e.g., operational helpers, validation tooling, orchestration extensions)<\/p><\/li><\/ul><p><\/p><p><b>Infrastructure as Code (DevOps-enabled delivery)<\/b><\/p><ul><li><p>Standardized deployments through IaC &#43; DevOps practices (ARM\/Bicep\/Terraform as engagement requires), enabling repeatable rollout and controlled changes<\/p><\/li><\/ul><p><\/p><p><b>Key Responsibilities \/ Impact<\/b><\/p><ul><li><p>Lead end\u2011to\u2011end architecture for large-scale Dev platforms<\/p><\/li><li><p>Engage C\u2011level and senior IT leadership to align outcomes with business objectives<\/p><\/li><li><p>Drive architectural decisions, risk mitigation, and long-term optimization<\/p><\/li><li><p>Establish engineering governance and operational excellence using DevOps practices and automation<\/p><\/li><\/ul><p><\/p><p><b>Leadership &amp; Customer Engagement<\/b><\/p><ul><li><p>Operates with high autonomy and ownership; trusted advisor to senior technical leaders<\/p><\/li><li><p>Strong executive communication; translates business strategy into technical architecture<\/p><\/li><li><p>Recognized for technical depth, judgment, and customer advocacy<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Netherlands<\/p>\",\"ats_external_id\":\"R1717164\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T06:07:49.915+08:00\",\"created_at\":\"2026-03-25T08:04:44.638+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Azure-DevOps---Developer---Automation-Skills--explicit-_R1717164\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365919\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Azure-DevOps---Developer---Automation-Skills--explicit-_R1717164\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Azure-DevOps---Developer---Automation-Skills--explicit-_R1717164\/apply\",\"job_requisition_id\":\"R1717164\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717164\",\"wid\":\"75d6cbbe39ac101f21bd48e4c1f30000\",\"descriptor\":\"Azure DevOps \/ Developer & Automation Skills (explicit) (Dutch & English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1297\",\"campaign_id\":\"14619\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717048\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) - F\/H\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for a Cloud Solution Architect (CSA) who is passionate about helping customers achieve their business goals through Microsoft Azure. As a senior technical leader in the Core CE&amp;S team, you\u2019ll engage directly with IT and business decision-makers to design and deliver secure, scalable, and AI-ready solutions across infrastructure, applications, and data platforms. You\u2019ll lead architectural design sessions, guide customers through modernization and migration efforts, and ensure operational excellence using frameworks like the Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF), augmenting field capability on Cloud &amp; AI Innovative workloads. In this customer-facing role, you\u2019ll act as an extension of the engineering team, resolving blockers, sharing insights with engineering, and driving adoption of Azure services through repeatable IP and best practices. You\u2019ll also provide hands-on delivery oversight for programmatic engagements, coach field teams on value-based delivery, and embed delivery best practices into delivery guides. With deep technical expertise and a growth mindset, you\u2019ll lead technical intensity, mentor technical communities, maintain advanced certifications, and help shape Microsoft\u2019s product roadmap by representing the voice of the customer. This is a high-impact opportunity to lead innovation at scale and empower customers to unlock the full value of their Cloud and AI investments.\u00a0<\/p><p><\/p><p>\u00a0<b>Key Responsibilities:<\/b><\/p><ul><li><p>Build trusted relationships with customer IT and business leaders to shape cloud and AI strategies, acting as a technical advisor and champion for long-term success.<\/p><\/li><li><p>Lead secure, scalable solution design and implementation across infrastructure, applications, and data using frameworks like CAF and WAF.<\/p><\/li><li><p>Drive delivery excellence by owning technical execution, resolving blockers, and ensuring alignment with customer success plans and Azure consumption goals.<\/p><\/li><li><p>Guide customers through modernization, migration, innovation, and AI readiness, delivering repeatable IP and contributing to Factory and Unified delivery engines.<\/p><\/li><li><p>Provide hands-on oversight for Factory engagements, coach field teams on value-based delivery (VBD), and continuously improve delivery guides.<\/p><\/li><li><p>Maintain deep technical expertise and complete advanced certifications across priority workloads including Infra, AI Apps, and Data platforms.<\/p><\/li><li><p>Mentor technical communities, lead enablement efforts, and collaborate with Worldwide Learning (WWL) to develop and publish learning content.<\/p><\/li><li><p>Capture and share customer feedback to influence Microsoft\u2019s product roadmap and represent the Voice of the Customer in Engineering forums.<\/p><\/li><li><p>Deliver secure, resilient architectures that meet performance and compliance standards, prioritizing Defender for Cloud and network security.<\/p><\/li><li><p>Inspire AI adoption by sharing best practices, leading with Microsoft\u2019s AI story, and helping customers innovate with confidence at scale.<\/p><\/li><li><p>You will focus on [Insert Technology focus] in the Cloud &amp; AI Customer Experience &amp; Success Org<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s\u00a0Degree in Computer Science, Information Technology, Engineering, Business, or related field AND\u00a08&#43; years\u00a0experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting<\/p><ul><li><p>OR\u00a0Master&#39;s\u00a0Degree in Computer Science, Information Technology, Engineering, Business, or related field\u00a0AND 6&#43; years\u00a0experience in cloud\/infrastructure technologies, technology solutions, practice development, architecture, and\/or consulting<\/p><\/li><li><p>OR equivalent experience<\/p><\/li><\/ul><\/li><li><p>4&#43; years\u00a0experience working in a customer-facing role (e.g., internal and\/or external).<\/p><\/li><li><p>4&#43; years\u00a0experience working on technical projects<\/p><\/li><li><p>Technical\u00a0Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Morocco<\/p>\",\"ats_external_id\":\"R1717048\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-03-27T08:56:27.434+08:00\",\"created_at\":\"2026-03-25T08:04:43.970+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect--CSA----F-H_R1717048\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect--CSA----F-H_R1717048\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect--CSA----F-H_R1717048\/apply\",\"job_requisition_id\":\"R1717048\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717048\",\"wid\":\"9263e4a2b7ed101f24f7b1fe91410000\",\"descriptor\":\"Cloud Solution Architect (CSA) - F\/H\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1298\",\"campaign_id\":\"14618\",\"campaign_title\":\"Sr. Team Leader, Operations R1693166\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Team Leader, Operations\",\"street\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"El L\u00edder de Equipo S\u00e9nior es responsable de la gesti\u00f3n, control y seguimiento de una l\u00ednea de negocio de Claro, ya sea en el segmento Fijo o M\u00f3vil. Su principal objetivo es garantizar el cumplimiento de las metas relacionadas con los indicadores de llamadas y la experiencia del cliente.\\nSe requiere negociaci\u00f3n de objetivos con el cliente, la supervisi\u00f3n y optimizaci\u00f3n de procesos operativos, as\u00ed como la implementaci\u00f3n de estrategias de mejora continua para asegurar un servicio eficiente y de alta calidad.\",\"long_description\":\"<h3><b>Funciones esenciales \/ Responsabilidades principales<\/b><\/h3><ul><li>Liderar al equipo, fomentando su desarrollo profesional mediante una comunicaci\u00f3n y entrenamiento efectivos, promoviendo el trabajo en equipo y la cooperaci\u00f3n.<\/li><li>Entrenar a los colaboradores de forma regular para asegurar el cumplimiento de las m\u00e9tricas de desempe\u00f1o.<\/li><li>Identificar problemas de rendimiento, desarrollar planes de mejora y aplicar medidas correctivas, incluyendo, de ser necesario, la terminaci\u00f3n de la relaci\u00f3n laboral.<\/li><li>Garantizar que el servicio brindado a los clientes cumpla con los indicadores clave de rendimiento (KPIs) y las expectativas financieras establecidas.<\/li><li>Comunicar las expectativas al equipo y proporcionar actualizaciones y cambios de manera oportuna.<\/li><li>Brindar experiencia especializada en la resoluci\u00f3n de llamadas escaladas de clientes, seg\u00fan sea necesario.<\/li><li>Gestionar m\u00e9tricas del equipo y objetivos de retenci\u00f3n. Analizar causas de rotaci\u00f3n y colaborar con el liderazgo del sitio para implementar acciones que la reduzcan.<\/li><li>Proporcionar retroalimentaci\u00f3n al equipo, tanto en sesiones de coaching como en actividades diarias de desempe\u00f1o y comportamiento.<\/li><li>Mantenerse actualizado sobre los procesos, pol\u00edticas y procedimientos internos. Participar en programas de desarrollo para gerentes.<\/li><li>Supervisar a un grupo de asociados de centro de llamadas, monitoreando su trabajo y asistencia conforme a las pol\u00edticas de la organizaci\u00f3n y los requisitos legales aplicables.<\/li><li>Completar proyectos a nivel de turno enfocados en mejorar la productividad, calidad u otros KPIs.<\/li><li>Promover los valores de la empresa mediante el comportamiento y la actitud, siendo un defensor del equipo.<\/li><\/ul><h3><b>Perfil del candidato<\/b><\/h3><ul><li>T\u00edtulo de t\u00e9cnico o asociado en un \u00e1rea relacionada (se prefiere licenciatura) con entre cuatro y seis a\u00f1os de experiencia, al menos uno en un rol de gesti\u00f3n progresiva.<\/li><li>Habilidades s\u00f3lidas de comunicaci\u00f3n, tanto escrita como verbal.<\/li><li>Capacidad demostrada para liderar equipos en la gesti\u00f3n de m\u00faltiples tareas, priorizaci\u00f3n y cumplimiento de plazos.<\/li><li>Habilidad para orientar, entrenar y proporcionar direcci\u00f3n efectiva a un equipo de colaboradores.<\/li><li>Capacidad para trabajar bien bajo presi\u00f3n y dar seguimiento hasta la conclusi\u00f3n de las tareas.<\/li><li>Disponibilidad para trabajar en un horario flexible.<\/li><\/ul><p><\/p><h3><b>Rol del Marco de Carrera<\/b><\/h3><p>Recibe asignaciones como objetivos, con metas y procesos para alcanzarlos. Interact\u00faa con Gerentes, L\u00edderes, Supervisores de equipo, miembros del equipo, otras \u00e1reas funcionales, la direcci\u00f3n y proveedores externos para cumplir con los objetivos. Establece prioridades para los Gerentes, L\u00edderes, Supervisores de equipo y miembros del equipo, y coordina y supervisa las actividades diarias.<\/p><p>Est\u00e1 a cargo de gestionar grandes l\u00edneas de negocio y\/o m\u00faltiples l\u00edneas simult\u00e1neamente. Motiva a sus reportes directos para alcanzar las m\u00e9tricas y objetivos empresariales mediante coaching, mentor\u00eda y retroalimentaci\u00f3n regular. Las decisiones se gu\u00edan por pol\u00edticas, procedimientos y el plan de negocio; recibe orientaci\u00f3n y supervisi\u00f3n de un gerente y\/o director. Dependiendo del tama\u00f1o del programa, puede actuar como Gerente de Operaciones.<\/p><p><\/p><h3><b>Aviso Legal<\/b><\/h3><p>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel del trabajo desempe\u00f1ado por las personas asignadas a este puesto. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas para el puesto.<\/p><p><b>Concentrix es un empleador que ofrece igualdad de oportunidades.<\/b> Concentrix eval\u00faa a los candidatos calificados sin importar su raza, color, religi\u00f3n, g\u00e9nero, nacionalidad, edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, condici\u00f3n de veterano protegido, condici\u00f3n de discapacidad u otras caracter\u00edsticas protegidas por la ley.<\/p>\",\"ats_external_id\":\"R1693166\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:14:39.042+08:00\",\"created_at\":\"2026-03-25T08:04:42.489+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365920\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"job_requisition_id\":\"R1693166\"}],\"organizations\":[{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV05\"},{\"wid\":\"d8363af56ef6100ba8658a0044140000\",\"descriptor\":\"W0ZWID Claro Cr Sv\",\"reference_id\":\"W0ZWID\",\"custom_reference_id\":\"W0ZWID\",\"company_reference_id\":null},{\"wid\":\"ee6a807e812d100ba811c94d5cf10000\",\"descriptor\":\"23874 - Claro - WHONELINK381\",\"reference_id\":\"WHONELINK381\",\"custom_reference_id\":\"WHONELINK381\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lidia.vega@concentrix.com\"},\"first_name\":\"Lidia Vega Linares (102599826)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1693166\",\"wid\":\"fa87effdd94c1010287af2bb19c10000\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Contar con conocimientos de Claro en servicios Fijo y M\u00f3vil<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1299\",\"campaign_id\":\"14617\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717063\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Customer Engineer\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Azure IaaS Customer Engineer Technical skills:<\/p><p><\/p><p>Broad knowledge of Azure infrastructure with deep understanding of the following:<\/p><p><b>Azure Virtual Desktop<br \/>Azure Networking<\/b><\/p><p><br \/>Azure virtual machines<\/p><p>Azure Arc<\/p><p>Azure Backup<\/p><p>Azure Site Recovery<\/p><p>Azure Networking<\/p><p>Azure Storage<\/p><p>Azure Monitor<\/p><p>Azure Insights<\/p><p>Azure Policy<\/p><p>Well architected framework (and implementation of concepts)<\/p><p>Cloud adoption framework (and implementation of concepts)<\/p><p>Well rounded skills in other general areas of Azure infrastructure (IaaS, PaaS, SaaS, etc)<\/p><p><\/p><p>Nice to have:<\/p><p>Understanding of competitor virtual desktop solutions and migration from VMware Horizon to AVD.<\/p><p><\/p><p>Technical experience with hybrid infrastructures, architecture designs, and technology management.<\/p><p>15&#43; years experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and\/or government customer base, and advanced troubleshooting<\/p><p>Understanding of Microsoft\u2019s Modern IT Architecture and Strategy<\/p><p>Proven track record in successfully planning, deploying, operating, and optimizing\u00a0 cloud environments<\/p><p>Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)<\/p><p><\/p><p>Candidates must be able to work independently.<\/p><p>Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read\/interpret the needs\/wants of customer executives and leaders.<\/p><p>Advanced Microsoft certifications are preferred.<\/p><p>BA\/BS (or higher) in Information Technology or equivalent experience<\/p><p>Expert level of Microsoft enterprise software product offerings<\/p><p>Excellent demonstrated customer service skills<\/p><p><\/p><p>Role type: Advisory - architecture, consulting, and support to help customers drive solutions and resolutions<\/p>\",\"ats_external_id\":\"R1717063\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-14T00:04:36.975+08:00\",\"created_at\":\"2026-03-25T06:04:07.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Customer-Engineer_R1717063\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368360\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Customer-Engineer_R1717063\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Customer-Engineer_R1717063\/apply\",\"job_requisition_id\":\"R1717063\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1717063\",\"wid\":\"3c51b92445ea1007ef8135bb85740000\",\"descriptor\":\"Azure IaaS Customer Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1300\",\"campaign_id\":\"14613\",\"campaign_title\":\"Specialist, Sales Development R1716078\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"As a Sales Development Representative, you\u2019ll take the lead in generating high-quality opportunities for our sales teams. You\u2019ll move beyond activity targets to strategically qualify leads, engage decision-makers, and tailor outreach toindustry and customer needs. Your role will combine outbound prospecting, inbound qualification, and close collaboration with account executivesto ensure the pipeline is healthy and aligned with business goals. You\u2019ll be trusted to use AI and data-driven tools to sharpen targeting, personalize outreach, and improve conversion rates. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Sales Development Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;gamechangers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Sales Development Representative, you will:<\/p>\\n<ul>\\n<li>Manage a personal pipeline of prospects from initial outreach through qualification.<\/li>\\n<li>Execute outbound prospecting strategies using phone, email, social media, and events.<\/li>\\n<li>Respond to inbound leads with urgency, conducting deeper qualification conversations.<\/li>\\n<li>Research accounts to understand key stakeholders, challenges, and buying signals.<\/li>\\n<li>Collaborate with account executives to develop account-specific entry strategies.<\/li>\\n<li>Schedule and participate in prospect meetings or demos, ensuring smooth handoffs. Track activity, conversion rates, and pipeline health in the CRM.<\/li>\\n<li>Use AI-powered tools and market data to prioritize outreach and craft personalized messaging.<\/li>\\n<li>Achieve and exceed monthly and quarterly pipeline generation targets. Provide feedback to marketing on lead quality and campaign performance.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Development Representative role include:<\/p>\\n<ul>\\n<li>Ability to commute to and work in our Nashville, TN office.<\/li>\\n<li>A bachelor&rsquo;s degree preferred.<\/li>\\n<li>(2+ years) experience in sales development, lead generation, or inside sales.<\/li>\\n<li>Track record of consistently achieving or surpassing lead-to-opportunity conversion targets.<\/li>\\n<li>Familiarity with account-based marketing (ABM) strategies.<br \/>Representatives.<\/li>\\n<li>You Have: Strong communication and discovery skills, with experience engaging prospects across multiple channels.<\/li>\\n<li>Proven success in meeting or exceeding prospecting or pipeline generation targets. Ability to research accounts, uncover prospect needs, and tailor messaging accordingly.<\/li>\\n<li>A growing proficiency in applying AI and analytics to refine prospecting, improve conversion, and manage pipeline health.<\/li>\\n<li>Experience working with CRM tools (Salesforce.com preferred) and sales engagement platforms.<\/li>\\n<li>Strong organizational and time management skills to balance prospecting volume with quality.<\/li>\\n<li>Ability to collaborate effectively with account executives and marketing teams<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Competencies for Success:<\/strong><\/p>\\n<ul>\\n<li>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/li>\\n<li>Effective Communication (Proficient): Craft persuasive outreach and discovery conversations.<\/li>\\n<li>Customer Focus (Competent): Align qualification with prospect needs and sales objectives.<\/li>\\n<li>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/li>\\n<li>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/li>\\n<li>Diagnostic Information Gathering (Competent): Conduct deeper discovery to uncover buying signals.<\/li>\\n<li>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/li>\\n<li>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive efficiency.<\/li>\\n<li>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/li>\\n<li>outreach effectively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.35 - $18.56\/hr (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.&nbsp; The deadline to apply for this position is: April 15, 2026.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716078\",\"location\":\"Nashville, USA\",\"job_type\":\"full_time\",\"salary\":\"30804.8\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-09T03:48:35.697+08:00\",\"created_at\":\"2026-03-25T02:03:51.093+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Representative_R1716078\/apply\",\"head_count\":\"13\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 621 Mainstream Drive\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"lee.denton@concentrix.com\"},\"first_name\":\"Denton, Lee Ann\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"},{\"id\":\"101808013\",\"wid\":\"436e4c9e5b1b017e2e8ab60ed90ebdf4\",\"descriptor\":\"Miranda Maxson (101808013)\"},{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"},{\"id\":\"101608746\",\"wid\":\"57c2ce7ff60d01856a32416037075e3e\",\"descriptor\":\"Nakisha Williams (101608746)\"},{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"},{\"id\":\"101913918\",\"wid\":\"cb8fd5f33a3e011b28b211b965440000\",\"descriptor\":\"Lee Ann Denton (101913918)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365869\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Representative_R1716078\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Representative_R1716078\/apply\",\"job_requisition_id\":\"R1716078\"}],\"organizations\":[{\"wid\":\"3e0334934ead103275dbec95623e0000\",\"descriptor\":\"W0ZU6Q Intuit Nala\",\"reference_id\":\"W0ZU6Q\",\"custom_reference_id\":\"W0ZU6Q\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"deda932d258c1033a580b43f5c4f0000\",\"descriptor\":\"22570 - Intuit - 980004285\",\"reference_id\":\"980004285\",\"custom_reference_id\":\"980004285\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"misty.kochan@concentrix.com\"},\"first_name\":\"Misty Kochan (020330)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716078\",\"wid\":\"9263e4a2b7ed101f224c0f3a87ee0000\",\"descriptor\":\"Sales Representative\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1301\",\"campaign_id\":\"14611\",\"campaign_title\":\"Specialist, Customer Acquisition R1711238\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><div><ul><li>1&#43; year proven work experience in customer service sales role OR 6&#43; months in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1711238\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3744800\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T08:53:50.424+08:00\",\"created_at\":\"2026-03-25T02:03:47.240+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1711238\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365917\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1711238\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1711238\/apply\",\"job_requisition_id\":\"R1711238\"}],\"organizations\":[{\"wid\":\"bef8dd4a788210016d8728d9c8a10000\",\"descriptor\":\"W0ZXWW MICROSOFT P_VDS BOG PRD\",\"reference_id\":\"W0ZXWW\",\"custom_reference_id\":\"W0ZXWW\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathan.toledo@concentrix.com\"},\"first_name\":\"Jhonatan Toledo Salamanca (102583426)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711238\",\"wid\":\"9c331f41b52b101d96597af10e680000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1302\",\"campaign_id\":\"14608\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716022\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Engineer for Dynamics 365 Finance and Operations\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Customer Engineer for Dynamics 365 Finance and Operations<\/b><\/p><p>An ideal candidate will play a key role in design, development and optimization of Dynamics AX deployments as well as assisting in migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).\u00a0<\/p><p><b>Required Skills:<\/b><\/p><ul><li>Proven experience as a Dynamics AX\/F&amp;O engineer, architect, or similar role\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li>Knowledge of D365 F&amp;O development best practices<\/li><li>Extensive knowledge of Dynamics 365 Finance and Operations architecture<\/li><li>Proficiency in diagnosing and resolving performance bottlenecks in Dynamics 365 Finance and Operations and AX 2012, including SQL tuning, query optimization, and indexing strategies<\/li><li>Experience with performance monitoring tools and techniques, such as tracing, profiling, and monitoring application metrics<\/li><li>Familiarity with best practices for application deployment, server configuration, and infrastructure optimization in Dynamics 365 Finance and Operations environment<\/li><li>Strong analytical and problem-solving skills, with the ability to quickly diagnose and address complex technical issues impacting system performance<\/li><li>Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders<\/li><li>Minimum of 5 years of hands-on experience in performance optimization and technical aspects of Dynamics 365 Finance and Operations and AX 2012<\/li><li>Previous Consulting and\/or customer facing role<\/li><li>Skilled in delivering technical training and resolving complex application issues<\/li><\/ul><p><\/p><p><b>Additional or Preferred Qualifications:<\/b><\/p><ul><li>5&#43; years experience working in a customer-facing role (e.g., internal and\/or external)<\/li><li>Proficiency in using tools for performance monitoring and optimization, such as the DynePerf, TraceParcer<\/li><li>Experience with Data Management Framework for managing large volumes of data and optimizing data migration processes<\/li><li>Knowledge of performance monitoring and optimization tools for Dynamics 365 Finance and Operations, such as SQL Query Store, Microsoft Lifecycle Services (LCS) Environment Monitoring, Performance SDK, and third-party tools like Dynatrace or AppDynamics<\/li><li>Experience designing developing and troubleshooting integrations for Dynamics 365 Finance and Operations<\/li><\/ul>\",\"ats_external_id\":\"R1716022\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:58:36.976+08:00\",\"created_at\":\"2026-03-25T00:08:37.411+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer-for-Dynamics-365-Finance-and-Operations_R1716022\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365851\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer-for-Dynamics-365-Finance-and-Operations_R1716022\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Customer-Engineer-for-Dynamics-365-Finance-and-Operations_R1716022\/apply\",\"job_requisition_id\":\"R1716022\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716022\",\"wid\":\"75d6cbbe39ac101ec5824bc0665c0000\",\"descriptor\":\"Customer Engineer for Dynamics 365 Finance and Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1303\",\"campaign_id\":\"14600\",\"campaign_title\":\"Specialist, Sales Development R1717008\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B English Business Development Representative\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717008\",\"location\":\"Giza\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:54:18.831+08:00\",\"created_at\":\"2026-03-24T20:05:38.613+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\/apply\",\"job_requisition_id\":\"R1717008\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717008\",\"wid\":\"fb5ab2f95d68101f0c12f3362dbf0000\",\"descriptor\":\"B2B English Business Development Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"333\",\"campaign_id\":\"637\",\"campaign_title\":\"Advisor I, Sales R1712597\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"This position is responsible for processing customer orders and sales, providing internal and external sales support, managing client data, preparing sales documentation, and ensuring smooth communication between all parties.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific KPIs and maximizing sale opportunities<br \/>\u00a0<\/p><p>\u2022 Provide administrative and operational support to the sales team<br \/>\u00a0<\/p><p>\u2022 Prepare quotes, maintain and update CRM systems, customers records<br \/>\u00a0<\/p><p>\u2022 Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge, Excel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with high attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712597\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"40500\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-26T21:30:49.275+01:00\",\"created_at\":\"2026-03-24T17:08:27.926+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"178\",\"campaign_id\":\"611\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker met Nederlands (Relocatie naar Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Verhuis naar Sofia en start je professionele carri&egrave;re bij <strong>Concentrix<\/strong> in een hybride functie met Nederlands.<\/p>\\n<p>Sluit je aan bij ons team als <strong>Customer Advisor<\/strong> en geef je soft skills de kans om de wereld een betere plek te maken.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Communiceren met klanten door telefoontjes te behandelen over openstaande saldi, automatische incasso&rsquo;s en aanpassingen van regelingen<\/li>\\n<li>Schriftelijke verzoeken van klanten beheren en zorg dragen voor een soepel verloop van automatische incasso&rsquo;s<\/li>\\n<li>Uitstekende service bieden terwijl je de administratieve taken volgens de standaarden uitvoert<\/li>\\n<li><strong>Vereisten:<\/strong><\/li>\\n<li>Vloeiend Nederlands (C1 &ndash; mondeling en schriftelijk) en goede kennis van Engels (B1)<\/li>\\n<\/ul>\\n<ul>\\n<li>Sterke communicatieve vaardigheden en oog voor detail<\/li>\\n<\/ul>\\n<ul>\\n<li>Computervaardigheden, inclusief het werken met verschillende software en tools<\/li>\\n<\/ul>\\n<ul>\\n<li>Goede analytische en organisatorische vaardigheden<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Werktijden<\/strong><\/p>\\n<p>Maandag &ndash; Vrijdag: 09:30 &ndash; 18:00 (1 uur pauze)<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Competitief salaris &ndash; <strong>2045,17 euro bruto<\/strong><\/li>\\n<\/ul>\\n<ul>\\n<li>Welkomstbonus &ndash;<strong>800 euro bruto<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Relocatiepakket (2 weken accommodatie, vooruitbetaling en meer)<\/li>\\n<\/ul>\\n<ul>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<\/ul>\\n<ul>\\n<li>Trainingen voor professionele ontwikkeling en carri&egrave;replanning<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<\/ul>\\n<p><strong>Extra voordelen:<\/strong><\/p>\\n<p>Ziekte- en levensverzekering<\/p>\\n<ul>\\n<li>Multisportkaart<\/li>\\n<\/ul>\\n<ul>\\n<li>Transportvergoeding<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus voor belangrijke levensgebeurtenissen<\/li>\\n<\/ul>\\n<ul>\\n<li>Extra betaald verlof voor onderwijs<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfskortingen<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfsevenementen en nog veel meer<\/li>\\n<\/ul>\\n<p>\uf0b7&nbsp; <strong>Locatie<\/strong><\/p>\\n<p>Een handig gelegen kantoor, dichtbij bushaltes en de metro.<\/p>\\n<p>Je respecteert onze waarden van <strong>erkenning, integriteit, eenheid en betrokkenheid<\/strong>, en je bent enthousiast om ook het &ldquo;wow&rdquo;-effect te cre&euml;ren. Meer dan je achtergrond zijn het je <strong>motivatie en persoonlijkheid<\/strong> die ervoor zorgen dat je deel wordt van onze leuke en energieke community.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Let op: <strong>niet-EU-ingezetene moeten een geldige werkvergunning in Bulgarije hebben<\/strong> om in aanmerking te komen voor deze functie.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> is een werkgever die gelijke kansen biedt.<\/p>\\n<p>Concentrix beschouwt diversiteit als een fundamentele waarde en biedt iedereen toegang tot werkgelegenheid, ongeacht geslacht, leeftijd, religie, etniciteit of andere classificaties die worden beschermd door de toepasselijke nationale wetgeving.<\/p>\\n<p>Ken je iemand die perfect is voor deze functie? <strong>Verwijs een vriend<\/strong> en ontvang een mooie beloning wanneer hij of zij ons team komt versterken!<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"3038098790\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-09T02:59:05.279+03:00\",\"created_at\":\"2026-03-24T16:36:37.523+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1890\",\"campaign_id\":\"224\",\"campaign_title\":\"Advisor II, B2B Sales R1716755\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Barcelona (on-site)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as <b>an Account Manager in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Account Manager<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers\u00a0<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales plan\u00a0<br \/>- Communicate client feedback to appropriate parties for follow up and resolution\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of English<br \/>- Have a solid Sales Background (outbound environment)\u00a0<br \/>- Are achievement and goal oriented and motivated and self-starter\u00a0<br \/>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<br \/>- Salary 21.376 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus, private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><b><u>R1716755<\/u><\/b>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1716755\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T01:59:10.458+02:00\",\"created_at\":\"2026-03-24T15:07:47.204+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"camila.borzone@concentrix.com\"},\"first_name\":\"Borzone Alvarez, Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368919\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English-speaking----On-site---High-Tech-Industry-HS03_R1716755\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English-speaking----On-site---High-Tech-Industry-HS03_R1716755\/apply\",\"job_requisition_id\":\"R1716755\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716755\",\"wid\":\"8df85f95811d101ec7204d2eb4630000\",\"descriptor\":\"Account Manager (English-speaking) - On site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"310\",\"campaign_id\":\"213\",\"campaign_title\":\"Bonnier \/ Swedish \/ \u00d6stersund\",\"campaign_type\":\"job_application\",\"job_title\":\"S\u00e4ljande kundtj\u00e4nstmedarbetare till Bonnier!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00d6stersund\",\"state\":\"Jamtland County\",\"postal_code\":null,\"region\":\"\u00d6stersund\",\"country\":\"Sweden\",\"short_description\":\"Bor du i \u00d6stersund och s\u00f6ker jobb inom service och f\u00f6rs\u00e4ljning?\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i &Ouml;stersund och s&ouml;ker jobb inom service och f&ouml;rs&auml;ljning? Ta chansen att utvecklas p&aring; Bonnier!<\/strong><br \/>&nbsp;<\/h3>\\n<p><em><strong>Bonnier forts&auml;tter att v&auml;xa och s&ouml;ker nu fler kollegor! Vi s&ouml;ker dig som trivs med att arbeta i team, tycker om att hj&auml;lpa andra och drivs av att jobba mot m&aring;l!<\/strong><\/em><\/p>\\n<p>Som kundservicemedarbetare p&aring; Bonnier arbetar du p&aring; en energifylld arbetsplats omgiven av engagerade och kunniga medarbetare.&nbsp;Huvudsakliga arbetsuppgifter &auml;r att svara p&aring; inkommande samtal och mail fr&aring;n kunder kring prenumerations-, och fakturafr&aring;gor och &ouml;vriga &auml;renden samt&nbsp;att st&auml;lla relevanta fr&aring;gor f&ouml;r att hitta kundanpassade erbjudanden. Arbetstiderna &auml;r varierande p&aring;&nbsp;vardagar mellan&nbsp;8-18. F&ouml;rs&auml;ljning &auml;r en naturlig del av varje samtal, det skapar f&ouml;ruts&auml;ttningar att skr&auml;ddarsy anpassade l&ouml;sningar utifr&aring;n varje kunds behov.&nbsp;<\/p>\\n<p>P&aring; Bonnier f&aring;r du m&ouml;jlighet att utvecklas inom f&ouml;rs&auml;ljning och har chansen att p&aring;verka din egen l&ouml;n.&nbsp;Det finns inget tak p&aring; provisionen, det inneb&auml;r att du kan tj&auml;na riktigt bra &ndash; ut&ouml;ver din grundl&ouml;n!&nbsp;I denna tj&auml;nst erbjuder vi anst&auml;llning med placering p&aring; kontoret i &Ouml;stersund.&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som<br \/><br \/><\/strong>Har en stark servicek&auml;nsla, &auml;r ut&aring;triktad, vill ge b&auml;sta t&auml;nkbara kundupplevelsen, &auml;r m&aring;lmedveten och &auml;lskar s&auml;lj. Du &auml;r en lagspelare som vill bidra till positiva resultat och bra st&auml;mning, som brinner b&aring;de f&ouml;r att l&ouml;sa det som kunden har behov att f&aring; hj&auml;lp med och att samtidigt ha fokus p&aring; f&ouml;rs&auml;ljning. Du &auml;r &auml;rlig, &ouml;dmjuk och lyssnar p&aring; kunden och kundens behov. Du &auml;r ocks&aring; en motiverande, lojal och hj&auml;lpsam person som st&auml;ller upp f&ouml;r andra och l&ouml;ser de problem som uppst&aring;r p&aring; ett effektivt s&auml;tt.<\/p>\\n<p>Sammantaget ska du p&aring; b&auml;sta t&auml;nkbara s&auml;tt l&ouml;sa kundens &auml;rende och leverera en kundupplevelse i v&auml;rldsklass.<br \/><br \/><\/p>\\n<p><strong>Vi vill att du uppfyller f&ouml;ljande<\/strong>:<\/p>\\n<ul>\\n<li>Flytande svenska i tal och skrift<\/li>\\n<li>Grundl&auml;ggande datorkunskaper<\/li>\\n<li>Godk&auml;nda gymnasiebetyg i svenska A eller 1 och engelska A eller 5<\/li>\\n<li>Har du tidigare erfarenhet av service och f&ouml;rs&auml;ljning ser vi detta som meriterande<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder dig<\/strong><\/p>\\n<p>D&aring; Concentrix v&auml;xer i en snabb takt finns det, f&ouml;r dig med r&auml;tt drivkraft, goda chanser till utveckling med interna karri&auml;rm&ouml;jligheter. Vi &auml;r idag en av de st&ouml;rsta leverant&ouml;rerna av kundservice i v&auml;rlden men vi siktar p&aring; att n&aring; toppen, och det g&ouml;r vi g&auml;rna tillsammans med dig! I denna roll har du &auml;ven m&ouml;jlighet att tj&auml;na obegr&auml;nsad provision, f&aring;r ett friskv&aring;rdsbidrag om gener&ouml;sa 3500:-\/&aring;r, arbetar p&aring; en kollektivavtalsansluten arbetsplats och f&aring;r hela utbildningsperioden betald. Join us!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong> 2026-05-11<\/p>\\n<p><strong>PLACERINGSORT:<\/strong> &Ouml;stersund&nbsp;<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:<\/strong> Heltidsanst&auml;llning. Vi till&auml;mpar 6 m&aring;nader provanst&auml;llning.<\/p>\\n<p><strong>ARBETSTIDER:<\/strong> Varierande under &ouml;ppettiderna, m&aring;n-fre 08:00-18:00<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM: <\/strong>2026-05-01<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Vi rekommenderar att du skickar in din ans&ouml;kan omg&aring;ende d&aring; vi g&ouml;r ett l&ouml;pande urval av ans&ouml;kningar, tj&auml;nsterna kan tills&auml;ttas innan sista ans&ouml;kningsdatum.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"3348001900\",\"location\":\"\u00d6stersund, \u00d6stersund\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T15:44:22.693+02:00\",\"created_at\":\"2026-03-24T10:49:55.190+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1304\",\"campaign_id\":\"14590\",\"campaign_title\":\"Trainee Administrative Assistant R1713601\",\"campaign_type\":\"job_application\",\"job_title\":\"Jovem aprendiz\",\"street\":\"BRA Sao Paulo - Agua Branca\",\"address\":\"BRA Sao Paulo - Agua Branca\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"05001-000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"O Jovem Aprendiz atua no desenvolvimento de atividades pr\u00e1ticas dentro de empresas (administrativas) enquanto realiza um curso de capacita\u00e7\u00e3o te\u00f3rica, visando sua inser\u00e7\u00e3o no mercado.\",\"long_description\":null,\"ats_external_id\":\"R1713601\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"346.12\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-10T00:13:55.755+08:00\",\"created_at\":\"2026-03-24T06:06:47.362+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Jovem-aprendiz_R1713601\/apply\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"05001-000\",\"primary_location\":{\"id\":\"BR-SAO-FRANC-01\",\"wid\":\"740544c0a47f017b1e7a8c8f1f11a465\",\"descriptor\":\"BRA Sao Paulo - Agua Branca\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"margarete.almeida@concentrix.com\"},\"first_name\":\"Almeida, Margarete Silva de\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"581991\",\"wid\":\"9f196ba80a8701e09530ff6b0719f325\",\"descriptor\":\"Mayra Souza (581991)\"},{\"id\":\"101938221\",\"wid\":\"0bbbbb1a715e0109af0368cde9210000\",\"descriptor\":\"Ana Beatriz Morais Araujo (101938221)\"},{\"id\":\"103215992\",\"wid\":\"8b85fdf9ed8810327b3be3f1d2ad0000\",\"descriptor\":\"Margarete Almeida (103215992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1048\",\"descriptor\":\"Trainee Administrative Assistant\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367194\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Jovem-aprendiz_R1713601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Jovem-aprendiz_R1713601\/apply\",\"job_requisition_id\":\"R1713601\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"5ee58b331a1a1007aaac5cfbdf7f0000\",\"descriptor\":\"W0ZWEF Multi Client Geo Cogs\",\"reference_id\":\"W0ZWEF\",\"custom_reference_id\":\"W0ZWEF\",\"company_reference_id\":null},{\"wid\":\"f8a55bb388841007aa6e7ca0768a0000\",\"descriptor\":\"23776 - Other - 980005343\",\"reference_id\":\"980005343\",\"custom_reference_id\":\"980005343\",\"company_reference_id\":null},{\"wid\":\"4f2b0df4112e103b2f6600850d7d0000\",\"descriptor\":\"COGS (SITE) Govt Interns NonBillable Support\",\"reference_id\":\"GOVINTNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vanessa.leal1@concentrix.com\"},\"first_name\":\"Vanessa de Araujo Faria Leal (102611938)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1713601\",\"wid\":\"8a4883d8fc1c101da2baf75fb2060000\",\"descriptor\":\"Jovem aprendiz\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1305\",\"campaign_id\":\"14585\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1715950\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Cloud Solution Architect (CSA) \u2013 SharePoint, Teams, and Microsoft 365 Productivity\",\"street\":\"BEL Work-at-Home\",\"address\":\"BEL Work-at-Home\",\"city\":\"Brussels\",\"state\":null,\"postal_code\":\"1000\",\"region\":null,\"country\":\"Belgium\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Summary<\/b><\/p><p><\/p><p>As a Partner Cloud Solution Architect (CSA) \u2013 Microsoft 365 Productivity, you will help our client&#39;s customers design, modernize, and optimize collaboration and productivity solutions across<span>\u00a0<\/span><b>SharePoint, Microsoft Teams, and the Microsoft 365 ecosystem<\/b>.<\/p><p>You will act as a trusted advisor, combining deep technical expertise in<span>\u00a0<\/span><b>SharePoint (On-Premises and Online)<\/b>,<span>\u00a0<\/span><b>Microsoft Teams and Teams Phone<\/b>, and core Microsoft 365 services with a consultative approach to drive user adoption, operational excellence, and business value.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><b>Customer Enablement &amp; Delivery Support:<\/b><br \/>Guide customers in designing and deploying collaboration and productivity solutions using SharePoint Server, SharePoint Online, Microsoft Teams, and Microsoft 365 services, supporting both legacy and modern workplace scenarios.<\/li><li><b>SharePoint Architecture &amp; Technical Leadership:<\/b><br \/>Lead architecture design sessions and workshops covering SharePoint On-Prem infrastructure, server roles, farm topology, hybrid configurations, migrations to SharePoint Online, and modernization strategies.<\/li><li><b>Microsoft Teams &amp; Voice Enablement:<\/b><br \/>Support customers in designing and deploying Microsoft Teams solutions, including collaboration workloads, governance, and<span>\u00a0<\/span><b>Teams Phone<\/b><span>\u00a0<\/span>(calling plans, direct routing, operator connect).<\/li><li><b>Microsoft 365 Platform Advisory:<\/b><br \/>Provide guidance on Microsoft 365 productivity tools and services (e.g., OneDrive, Exchange Online, Viva, Power Platform integration), focusing on governance, security, adoption, and operational best practices.<\/li><li><b>Field Collaboration:<\/b><br \/>Collaborate with CSAMs, CSAs, and managers to align Microsoft 365 productivity solutions with customer business goals, security requirements, and organizational readiness.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>Proven hands-on experience with<span>\u00a0<\/span><b>SharePoint<\/b>, including:<ul><li>SharePoint Server (On-Prem) architecture and server roles<\/li><li>SharePoint Online and hybrid scenarios<\/li><li>Migration and modernization approaches<\/li><\/ul><\/li><li>Strong knowledge of<span>\u00a0<\/span><b>Microsoft Teams<\/b>, including collaboration workloads and<span>\u00a0<\/span><b>Teams Phone<\/b><span>\u00a0<\/span>solutions.<\/li><li>General understanding of the<span>\u00a0<\/span><b>Microsoft 365 productivity ecosystem<\/b>, including core services, governance, and adoption considerations.<\/li><li>Experience delivering customer-facing technical workshops, architecture reviews, and design sessions.<\/li><li>Ability to support both<span>\u00a0<\/span><b>legacy (on-premises)<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>cloud-first<\/b><span>\u00a0<\/span>productivity environments.<\/li><li>Strong communication, stakeholder management, and advisory skills.<\/li><li>Good level of Dutch and English<\/li><\/ul>\",\"ats_external_id\":\"R1715950\",\"location\":\"Brussels\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:53:12.450+08:00\",\"created_at\":\"2026-03-24T02:03:54.080+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEL-Work-at-Home\/Partner-Cloud-Solution-Architect--CSA----SharePoint--Teams--and-Microsoft-365-Productivity_R1715950-2\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d5a6d946790f101ac0b382a7be440000\",\"descriptor\":\"Concentrix Netherlands CRM Services B.V.\",\"reference_id\":\"WNL10\",\"organization_reference_id\":\"WNL10\"},\"location\":{\"city\":\"Brussels\",\"state\":null,\"country\":{\"wid\":\"a04ea128f43a42e59b1e6a19e8f0b374\",\"iso2\":\"BE\",\"iso3\":\"BEL\",\"descriptor\":\"Belgium\",\"iso_numeric\":\"56\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dc5ee603f2bba2\",\"descriptor\":\"BEL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365847\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEL-Work-at-Home\/Partner-Cloud-Solution-Architect--CSA----SharePoint--Teams--and-Microsoft-365-Productivity_R1715950-2\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEL-Work-at-Home\/Partner-Cloud-Solution-Architect--CSA----SharePoint--Teams--and-Microsoft-365-Productivity_R1715950-2\/apply\",\"job_requisition_id\":\"R1715950\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"d5a6d946790f101ac0b382a7be440000\",\"descriptor\":\"Concentrix Netherlands CRM Services B.V.\",\"reference_id\":\"WNL10\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL10\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1715950\",\"wid\":\"8df85f95811d101ed2b5fa334dce0000\",\"descriptor\":\"Partner Cloud Solution Architect (CSA) \u2013 SharePoint, Teams, and Microsoft 365 Productivity\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1306\",\"campaign_id\":\"14580\",\"campaign_title\":\"Trainee Administrative Assistant R1713612\",\"campaign_type\":\"job_application\",\"job_title\":\"Jovem aprendiz\",\"street\":\"BRA Fortaleza - Av. Bar\u00e3o de Studart n\u00ba 3333 Dion\u00edsio Torres\",\"address\":\"BRA Fortaleza - Av. Bar\u00e3o de Studart n\u00ba 3333 Dion\u00edsio Torres\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"O Jovem Aprendiz atua no desenvolvimento de atividades pr\u00e1ticas dentro de empresas (administrativas) enquanto realiza um curso de capacita\u00e7\u00e3o te\u00f3rica, visando sua inser\u00e7\u00e3o no mercado.\",\"long_description\":null,\"ats_external_id\":\"R1713612\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"346.12\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-15T20:05:45.392+08:00\",\"created_at\":\"2026-03-24T00:05:29.794+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Av-Baro-de-Studart-n-3333-Dionsio-Torres\/Jovem-aprendiz_R1713612\/apply\",\"head_count\":\"36\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-FOR-DIONI-01\",\"wid\":\"3b777cbcdb831003af5d64b18fa40000\",\"descriptor\":\"BRA Fortaleza - Av. Bar\u00e3o de Studart n\u00ba 3333 Dion\u00edsio Torres\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"margarete.almeida@concentrix.com\"},\"first_name\":\"Almeida, Margarete Silva de\"},\"categories\":[{\"descriptor\":\"CF Administrative Support\"}],\"recruiters\":[{\"id\":\"581991\",\"wid\":\"9f196ba80a8701e09530ff6b0719f325\",\"descriptor\":\"Mayra Souza (581991)\"},{\"id\":\"101938221\",\"wid\":\"0bbbbb1a715e0109af0368cde9210000\",\"descriptor\":\"Ana Beatriz Morais Araujo (101938221)\"},{\"id\":\"103215992\",\"wid\":\"8b85fdf9ed8810327b3be3f1d2ad0000\",\"descriptor\":\"Margarete Almeida (103215992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1048\",\"descriptor\":\"Trainee Administrative Assistant\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Av-Baro-de-Studart-n-3333-Dionsio-Torres\/Jovem-aprendiz_R1713612\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Av-Baro-de-Studart-n-3333-Dionsio-Torres\/Jovem-aprendiz_R1713612\/apply\",\"job_requisition_id\":\"R1713612\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"5ee58b331a1a1007aaac5cfbdf7f0000\",\"descriptor\":\"W0ZWEF Multi Client Geo Cogs\",\"reference_id\":\"W0ZWEF\",\"custom_reference_id\":\"W0ZWEF\",\"company_reference_id\":null},{\"wid\":\"f8a55bb388841007aa6e7ca0768a0000\",\"descriptor\":\"23776 - Other - 980005343\",\"reference_id\":\"980005343\",\"custom_reference_id\":\"980005343\",\"company_reference_id\":null},{\"wid\":\"4f2b0df4112e103b2f6600850d7d0000\",\"descriptor\":\"COGS (SITE) Govt Interns NonBillable Support\",\"reference_id\":\"GOVINTNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vanessa.leal1@concentrix.com\"},\"first_name\":\"Vanessa de Araujo Faria Leal (102611938)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1713612\",\"wid\":\"b766ea11f892101da2ab8ccf1dab0000\",\"descriptor\":\"Jovem aprendiz\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1307\",\"campaign_id\":\"14579\",\"campaign_title\":\"Sr. Manager, Training R1710584\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Training and Quality Manager\",\"street\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\",\"address\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"7708\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We are seeking a highly skilled, Senior Quality and Training Manager! \\n\\nAre you a visionary leader with a passion for driving training excellence and ensuring quality standards? Step into an exhilarating role based in Cape Town Claremont, where you'll spearhead a team dedicated to delivering cutting-edge training solutions and maintaining the highest quality standards for our clients and customers. Make a difference where your expertise truly matters!\\n\\nConcentrix is a global leader in customer experience solutions and technology, serving some of the world\u2019s best brands. We specialize in crafting engaging experiences and driving digital transformation to deliver exceptional results for our clients. With a presence in multiple countries, our diverse and talented team is dedicated to innovation, growth, and delivering high-quality services.\",\"long_description\":\"<p><b>Your Adventure Awaits:<\/b><\/p><ul><li><b>Leadership in Training:<\/b> Lead and inspire a team of Client Training Associates to provide seamless support and innovative training solutions. Your commitment to training excellence will empower them to meet and exceed client expectations.<\/li><li><b>Quality Assurance Champion:<\/b> Oversee the implementation and continuous improvement of necessary <b>Quality Frameworks<\/b> and structures across all customer contacts and work streams. Your focus on quality will enhance client satisfaction and operational effectiveness.<\/li><li><b>Strategic Innovator:<\/b> Create and deploy an effective strategy to deliver an <b>industry-leading customer experience<\/b>. Drive and support the delivery of quality improvement plans that shape our success.<\/li><li><b>Master of Coordination:<\/b> Organize and optimize backlog and live support schedules, ensuring smooth transitions in our product offerings. Your strategic oversight will be crucial in maintaining our quality commitments.<\/li><li><b>Insightful Analyst:<\/b> Manage reporting trends and identify opportunities for performance improvement. Engage with appropriate stakeholders to share insights and promote a culture of continuous improvement.<\/li><li><b>Innovative Training Designer:<\/b> Develop and deliver engaging training agendas, adapt curriculum content for diverse learning needs, and align with customer objectives to create impactful learning experiences.<\/li><li><b>Talent Developer:<\/b> Conduct thorough performance reviews, strategically schedule trainers, and lead dynamic status meetings. Your ability to nurture and grow talent will fuel our team&#39;s success and uphold quality.<\/li><li><b>Feedback Analyst:<\/b> Analyze training feedback to continuously improve programs, address conflicts with precision, and conduct informative internal classes to keep staff prepared for any challenge.<\/li><li><b>Quality Problem Solver:<\/b> Provide efficient and effective software support, swiftly identifying and resolving client issues to maintain our high-quality service standards.<\/li><\/ul><p><\/p><p><b>What You Bring to the Table:<\/b><\/p><ul><li><b>Educational Foundation:<\/b> A Bachelor&#39;s Degree in a relevant field from a four-year college or university is preferred, along with 5 years of experience in training and quality, including two to four years in progressive management roles.<\/li><li><b>Communication Excellence:<\/b> Exceptional written and verbal communication skills to effectively engage with internal and external stakeholders.<\/li><li><b>Technical Proficiency:<\/b> Advanced Microsoft Office skills to enhance training delivery and streamline operations.<\/li><li><b>Organizational Mastery:<\/b> Demonstrated ability to organize and prioritize projects in a fast-paced, quality-driven environment.<\/li><li><b>Leadership Excellence:<\/b> Proven ability to mentor, coach, and provide direction to a team, fostering a professional environment centered around service excellence and quality.<\/li><li><b>Initiative and Ownership:<\/b> A proactive mindset focused on continuous improvement and quality enhancement.<\/li><li><b>Group Management Expertise:<\/b> Experience in managing functional groups with a focus on achieving quality outcomes.<\/li><\/ul><p><\/p><p>Join us and bring your passion for training and quality leadership to a company that values excellence and innovation. If you&#39;re ready to elevate your career and make a significant impact, we want to hear from you!<\/p><p><\/p><p><b>Apply now and be a pivotal part of our journey towards excellence!<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1710584\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"40000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-04-15T16:08:49.778+08:00\",\"created_at\":\"2026-03-23T22:08:35.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Senior-Training-and-Quality-Manager_R1710584\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"97ce316084a21014d7d0cfed19020000\",\"descriptor\":\"Concentrix CVG South Africa (Pty) Ltd\",\"reference_id\":\"YZA01\",\"organization_reference_id\":\"YZA01\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"7708\",\"primary_location\":{\"id\":\"ZA-CAP-MAINR-01\",\"wid\":\"d400e09d53be101d4cd7f4ed03e60000\",\"descriptor\":\"ZAF Cape Town - 18 Main Rd, Claremont, Cape Town, 7708\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michelle.daykin@concentrix.com\"},\"first_name\":\"Daykin, Michelle\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103318756\",\"wid\":\"c15471675bc710127331c19292180000\",\"descriptor\":\"Sihle Yawa (103318756)\"},{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"},{\"id\":\"102525090\",\"wid\":\"da7d7d2449a21010339393c5352a0002\",\"descriptor\":\"Michelle Daykin (102525090)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1666\",\"descriptor\":\"Sr. Manager, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Senior-Training-and-Quality-Manager_R1710584\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---18-Main-Rd-Claremont-Cape-Town-7708\/Senior-Training-and-Quality-Manager_R1710584\/apply\",\"job_requisition_id\":\"R1710584\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"97ce316084a21014d7d0cfed19020000\",\"descriptor\":\"Concentrix CVG South Africa (Pty) Ltd\",\"reference_id\":\"YZA01\",\"custom_reference_id\":null,\"company_reference_id\":\"YZA01\"},{\"wid\":\"003ea3a0bf73101eecc45c0436270000\",\"descriptor\":\"22036 - The Very Group - WHUK370\",\"reference_id\":\"WHUK370\",\"custom_reference_id\":\"WHUK370\",\"company_reference_id\":null},{\"wid\":\"02b838c7775e1010a9f01acc256a0000\",\"descriptor\":\"W0ZTRS IN_Operations Support Training Shop Direct\",\"reference_id\":\"W0ZTRS\",\"custom_reference_id\":\"W0ZTRS\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adnaan.ajam@concentrix.com\"},\"first_name\":\"Adnaan Ajam (102522702)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1710584\",\"wid\":\"2b9b045e20c7101cea9b73b244250000\",\"descriptor\":\"Senior Training and Quality Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><b>Concentrix is an equal opportunity employer.<\/b>\u00a0<\/span><\/p><p><span><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,\u00a0colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0status\u00a0or any other legally protected characteristic.<\/i><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1308\",\"campaign_id\":\"14577\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1716185\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Global Delivery (SharePoint)<\/b><\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>As a<span>\u00a0<\/span><b>Cloud Solution Architect (CSA) \u2013 SharePoint<\/b><span>\u00a0<\/span>in<span>\u00a0<\/span><b>Global Delivery<\/b>, you will provide deep technical expertise across<span>\u00a0<\/span><b>SharePoint Server, SharePoint Online, and hybrid environments<\/b>, supporting enterprise customers through architecture design, deployment, migration, troubleshooting, and optimization.<\/p><p>You will work with complex, large\u2011scale SharePoint environments, helping customers modernize, secure, and scale their collaboration platforms while ensuring reliability, performance, and business continuity.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Act as a technical authority for Microsoft Power Platform<\/li><li>Lead and deliver customer engagements focused on:<ul><li>Power Apps (Canvas and Model\u2011driven)<\/li><li>Power Automate<\/li><li>Dataverse<\/li><li>Power Pages<\/li><\/ul><\/li><li>Design and support enterprise\u2011scale Power Platform architectures, including:<ul><li>Application design patterns<\/li><li>Workflow automation<\/li><li>Data modeling with Dataverse<\/li><li>Integration with external systems and APIs<\/li><\/ul><\/li><li>Support customers in governance, security, and lifecycle management, including:<ul><li>Environment strategy<\/li><li>DLP policies<\/li><li>ALM and solution management<\/li><li>Capacity and performance considerations<\/li><\/ul><\/li><li>Enable customers to scale Power Platform adoption through:<ul><li>Best practices<\/li><li>Reference architectures<\/li><li>Reusable delivery assets and playbooks<\/li><\/ul><\/li><li>Collaborate closely with:<ul><li>Field CSAs<\/li><li>Account teams<\/li><li>Partners<\/li><\/ul><\/li><\/ul><div><\/div><p><b>Required Qualifications<\/b><\/p><ul><li>Solid experience delivering Power Platform solutions in enterprise environments<\/li><li>Hands\u2011on expertise with:<ul><li>Power Apps (Canvas &amp; Model\u2011driven)<\/li><li>Power Automate<\/li><li>Dataverse<\/li><\/ul><\/li><li>Strong understanding of:<ul><li>Application lifecycle management (ALM)<\/li><li>Governance and security models<\/li><li>Data integration and APIs<\/li><\/ul><\/li><li>Experience delivering customer\u2011facing technical engagements (remote or hybrid)<\/li><li>Ability to translate business requirements into scalable technical solutions<\/li><li>Strong problem\u2011solving and troubleshooting skills<\/li><li>Excellent communication skills in English (written and verbal)<\/li><li>Fluency in Italian is mandatory<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1716185\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:56:03.579+08:00\",\"created_at\":\"2026-03-23T22:08:32.902+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716185-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716185-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Cloud-Solution-Architect---Global-Delivery--SharePoint-_R1716185-1\/apply\",\"job_requisition_id\":\"R1716185\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716185\",\"wid\":\"75d6cbbe39ac101ec213dd090b800000\",\"descriptor\":\"Cloud Solution Architect \u2013 Global Delivery (SharePoint)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1309\",\"campaign_id\":\"14575\",\"campaign_title\":\"Operations Manager I R1712171\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"THA Chiang Mai - Airport Business Park\",\"address\":\"THA Chiang Mai - Airport Business Park\",\"city\":null,\"state\":\"Chiang Mai\",\"postal_code\":\"50100\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712171\",\"location\":\"Chiang Mai\",\"job_type\":\"full_time\",\"salary\":\"70000\",\"salary_type\":\"monthly\",\"salary_currency\":\"THB\",\"updated_at\":\"2026-03-27T08:58:40.791+08:00\",\"created_at\":\"2026-03-23T20:05:55.390+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"location\":{\"city\":null,\"state\":\"Chiang Mai\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"50100\",\"primary_location\":{\"id\":\"TH-CHI-CLIEN-01\",\"wid\":\"17441321a52e10239748b225754f0000\",\"descriptor\":\"THA Chiang Mai - Airport Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ashita.gulati@concentrix.com\"},\"first_name\":\"Gulati, Ashita\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"},{\"id\":\"033070\",\"wid\":\"9f196ba80a87015fc54834b006196395\",\"descriptor\":\"Ashita Gulati (033070)\"},{\"id\":\"103272655\",\"wid\":\"19314b0911e7100501642613575b0000\",\"descriptor\":\"Jackrapan Tiratanyapat (103272655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365670\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"job_requisition_id\":\"R1712171\"}],\"organizations\":[{\"wid\":\"3dc9b3223de6101f1a14af5dd3f70000\",\"descriptor\":\"25385 - GRABTAXI - 980007963\",\"reference_id\":\"980007963\",\"custom_reference_id\":\"980007963\",\"company_reference_id\":null},{\"wid\":\"c5c8f87bf9b2101f40e75dcd06840000\",\"descriptor\":\"W0ZYX6 Grab Tc\",\"reference_id\":\"W0ZYX6\",\"custom_reference_id\":\"W0ZYX6\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sheetal.dugar@concentrix.com\"},\"first_name\":\"Sheetal Dugar (101961870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712171\",\"wid\":\"fe72e448495d100552a74049c6570000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1310\",\"campaign_id\":\"14574\",\"campaign_title\":\"Team Leader, Operations R1715911\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (French-speaking) - On-site - Tech Industry OV01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a Team Leader, Operations in Malaga, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>driving performance, engagement, and customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>- Supervise the day-to-day performance and attendance of a team of call center associates, ensuring alignment with company policies and legal requirements.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide regular coaching and feedback to team members to drive performance and consistently achieve KPIs.<\/span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Identify<\/span><span><span>\u00a0<\/span>performance gaps, implement action plans and corrective measures, and support employee development.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure the team delivers high-quality service that meets contractual KPIs and financial expectations.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Handle escalated customer cases and<span>\u00a0<\/span><\/span><span>act<\/span><span><span>\u00a0<\/span>as a subject matter expert when needed.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead team meetings, communicate updates clearly, and foster a positive, engaged team environment aligned with company values.\u00a0<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/p><\/div><div><p><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p>- <span><span>Have a proficient or bilingual level of<span>\u00a0French<\/span><\/span><\/span><span><span><span>\u00a0<\/span>and advanced<span>\u00a0<\/span><\/span><\/span><span><span>English<\/span><\/span><\/p><\/div><div><p><span><span>- 2\u20134 years of experience in customer service or call center environments, with<span>\u00a0<\/span><\/span><span>leadership exposure preferred<\/span><span>.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong coaching, mentoring, and team management skills with the ability to drive performance.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Excellent communication skills (written and verbal).\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Proactive, results-driven, and able to work under pressure with strong follow-through.\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Flexible and adaptable, with the ability to lead teams effectively and support business needs.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full-time 39 hours\/week \u2013 permanent contract\u00a0<\/span><\/span><span><span>\u00a0Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>- Salary 22.200\u20ac gross\/year &#43; up to 6.600\u20ac gross\/year performance bonus\u00a0&#43; private medical insurance <\/span><\/span><br \/><span><span>- Great location<\/span><span><span>\u00a0<\/span>in Malaga<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs and specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><p><b><span>R1715911<\/span><\/b><\/p><\/div>\",\"ats_external_id\":\"R1715911\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1850\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:58:34.432+08:00\",\"created_at\":\"2026-03-23T20:05:55.203+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Team-Leader--French-speaking----On-site---Tech-Industry-OV01_R1715911-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365600\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Team-Leader--French-speaking----On-site---Tech-Industry-OV01_R1715911-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Team-Leader--French-speaking----On-site---Tech-Industry-OV01_R1715911-1\/apply\",\"job_requisition_id\":\"R1715911\"}],\"organizations\":[{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"399e513c0e2b101fca582947c9900000\",\"descriptor\":\"20029 - Ovhcloud - WHSBTSPAIN154\",\"reference_id\":\"WHSBTSPAIN154\",\"custom_reference_id\":\"WHSBTSPAIN154\",\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101fcbfeac1c17350000\",\"descriptor\":\"W0ZNIP P_Sbt_ Spain_ Ovh\",\"reference_id\":\"W0ZNIP\",\"custom_reference_id\":\"W0ZNIP\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marialuisa.garciabecerra@concentrix.com\"},\"first_name\":\"Maria Luisa Garcia Becerra (102542350)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715911\",\"wid\":\"5ce0d1f86d6d101d919249dc2e240000\",\"descriptor\":\"Team Leader (French-speaking) - On-site - Tech Industry OV01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"144\",\"campaign_id\":\"1113\",\"campaign_title\":\"R1716817 Lake Mary Customer Service Representative (Financial) \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Financial) - On-Site\",\"street\":\"285 International Pkwy\",\"address\":\"285 International Pkwy\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Representative (Financial) - On-Site\",\"long_description\":\"<p>The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the web. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>2 years of customer service experience required<br \/>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<br \/>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<br \/>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716817\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T18:59:05.117-05:00\",\"created_at\":\"2026-03-23T13:44:42.158-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEz?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.hinds@concentrix.com\"},\"first_name\":\"Hinds, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101589711\",\"wid\":\"1d3024f21f550107990dfb1d7a50152e\",\"descriptor\":\"Stephanie Hinds (101589711)\"},{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--Financial----On-Site_R1716817\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--Financial----On-Site_R1716817\/apply\",\"job_requisition_id\":\"R1716817\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kamiko.andrews@concentrix.com\"},\"first_name\":\"Kamiko Andrews (100770413)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716817\",\"wid\":\"fb5ab2f95d68101ed50df912257d0000\",\"descriptor\":\"Customer Service Representative (Financial) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"516\",\"campaign_id\":\"101\",\"campaign_title\":\"Bulgaria - Dutch Customer Care Coordinator - Sofia Bulgaria\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Customer Care Coordinator - Relocation to Sofia, Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Bulgaria\",\"country\":\"Netherlands\",\"short_description\":\"You are wanted!\",\"long_description\":\"<p><strong>Our Brand New Opportunity Awaits!<\/strong><\/p>\\n<p>If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where&nbsp;<strong>your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p><strong>Role Overview:<\/strong><\/p>\\n<p>Step into the pivotal role of a&nbsp;<strong>Customer Care Coordinator<\/strong>&nbsp;and join our mission of excellence in managing crucial schemes like the Health Insurance Act (Zvw), Social Support Act (Wmo), and Long-Term Care Act (Wlz)! You will handle vital inquiries, directly influencing customer satisfaction and service quality.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Engage with Customers:<\/strong>&nbsp;Handle calls regarding outstanding balances, direct debits, and scheme modifications for Wmo and Wlz<\/li>\\n<li><strong>Efficient Processing:<\/strong>&nbsp;Manage written requests for updates to account information and ensure seamless direct debit processes<\/li>\\n<li><strong>Deliver Excellence:<\/strong>&nbsp;Provide top-notch customer service while maintaining high standards of administrative accuracy<\/li>\\n<\/ul>\\n<p><strong>Ideal Candidate Traits:<\/strong><\/p>\\n<ul>\\n<li><strong>Masterful Language Skills:&nbsp;<\/strong>Fluency in Dutch (both verbal and written) and good command of English<\/li>\\n<li><strong>Exceptional Communicator:<\/strong>&nbsp;Your ability to convey ideas clearly and engagingly sets you apart<\/li>\\n<li><strong>Tech-Savvy:<\/strong>&nbsp;You're comfortable using various computer applications and tools, making technology work for you<\/li>\\n<li><strong>Organized and Analytical:<\/strong>&nbsp;Your decision-making prowess and analytical capabilities help you stay ahead, keeping everything on track<\/li>\\n<li><strong>Customer-Centric Attitude:<\/strong>&nbsp;You have a positive outlook with a relentless focus on delivering outstanding customer satisfaction<\/li>\\n<li><strong>Valuable Experience:<\/strong>&nbsp;While previous experience in a customer service center is a plus, your eagerness to learn and grow is what truly matters to us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Standard working hours<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<\/ul>\\n<div><strong data-olk-copy-source=\\\"MessageBody\\\"><br \/>Relocation package details:<\/strong><\/div>\\n<ul>\\n<li>Reimbursement of travel expenses up to 250 EUR after the 6 months. They can include &ndash; flight and\/or bus, train ticket. Taxi expenses as well.<\/li>\\n<li>Accommodation: free accommodation for 14 nights.<\/li>\\n<li>Regular meetings with relocation specialist before and after arriving in Bulgaria, that ensures smooth and secure transition for the employee.<\/li>\\n<li>Assistance finding permanent accommodation: a relocation specialist will support the employees to find their permanent accommodation in Bulgaria<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Advance payment of 500 EUR upon request.<\/div>\\n<\/li>\\n<\/ul>\\n<p><em><br \/><br \/>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong>&nbsp;<em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"https:\/\/jobs.concentrix.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"3774848099\",\"location\":\"Sofia, Bulgaria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T01:59:09.503+02:00\",\"created_at\":\"2026-03-23T11:33:19.268+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1891\",\"campaign_id\":\"223\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1714940\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Technical Support Advisor in Malaga (On Site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Technical Support Advisor in Malaga (On Site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- In a correct, customer friendly and efficient manner answer and\/or solve complex technical questions or problems posed by customers via telephone or email\u00a0<br \/>- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions\u00a0<br \/>- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems\u00a0<br \/>- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered\u00a0<br \/>- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Have a proficient or bilingual level of Danish and advanced level of English\u00a0<br \/>- Have a completed ICT training\u00a0<br \/>- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)\u00a0<br \/>- Have a good understanding of the MS Office environment is essential\u00a0<br \/>- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette\u00a0<\/p><p><\/p><p><u>It will be a plus if you have:\u00a0<\/u><\/p><p>- A strong technical affinity, experience in technical field\u00a0<br \/>- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Schedule \u00a009:00-18:00 Monday-Friday<br \/>- Salary 21.428 euros gross\/year &#43; up to 1.800 euros gross\/year in bonus\u00a0<br \/>- Central office location in <b>Benalmadena<\/b><br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><b><span>R1714940<\/span><\/b><\/p>\",\"ats_external_id\":\"R1714940\",\"location\":\"Benalm\u00e1dena Costa, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1785.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:17.681+02:00\",\"created_at\":\"2026-03-23T11:06:25.026+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Danish-speaking--On-Site---Audiovisual-entertainment-TV02_R1714940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Danish-speaking--On-Site---Audiovisual-entertainment-TV02_R1714940\/apply\",\"job_requisition_id\":\"R1714940\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc610891a61a00000\",\"descriptor\":\"W0ZQO0 P_Sbt_Spain_Tp Vision\",\"reference_id\":\"W0ZQO0\",\"custom_reference_id\":\"W0ZQO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101ef08bb249f2200000\",\"descriptor\":\"20260 - Tpv Technology - WHSBTSPAIN75\",\"reference_id\":\"WHSBTSPAIN75\",\"custom_reference_id\":\"WHSBTSPAIN75\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"arnie.ormset@concentrix.com\"},\"first_name\":\"Arnie Demetrio Ormset (102538890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714940\",\"wid\":\"65bce31c82a9100657a0e3f556140000\",\"descriptor\":\"Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"179\",\"campaign_id\":\"610\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Dutch (Relocation to Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Relocate to <strong>Sofia<\/strong> and start your professional journey with <strong>Concentrix<\/strong> on <strong>Hybrid<\/strong> role with <strong>Dutch<\/strong>.<\/p>\\n<p>Join our team as <strong>Customer Advisor<\/strong> and give a chance to your soft skills to a make the world a better place.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Engage with Customers by handling the calls for outstanding balances, direct debits, and scheme modifications<\/li>\\n<li>Manage written requests from the customers and ensure seamless direct debit processes<\/li>\\n<li>Provide excellent customer service while maintaining the standards of administrative tasks<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)<\/li>\\n<li>Great communication skills and sharp eye on details<\/li>\\n<li>Computer skills including software's and tools<\/li>\\n<li>Good analytical and organizational skills<\/li>\\n<li>Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary - <strong>2045,17 Euro Gross<\/strong><\/li>\\n<li>Welcome Bonus -<strong> 800 Euro Gross<\/strong><\/li>\\n<li>Relocation Package Support (2 weeks of accommodation, advanced payment and more)<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"3239362191\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:46.496+03:00\",\"created_at\":\"2026-03-23T10:18:38.574+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"145\",\"campaign_id\":\"1109\",\"campaign_title\":\"R1716757 Lake Mary Customer Service (Apparel and Fashion) \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Apparel & Fashion Advisor) - On-Site\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Advisor II, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<div>\\n<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>A NEW CAREER POWERED BY YOU<\/strong><\/div>\\n<div>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>1 years of customer service experience required<br \/>Preferred experience with retail.<\/li>\\n<li>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<\/li>\\n<li>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15.00 - $18.75\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"R1716757\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:05.107-05:00\",\"created_at\":\"2026-03-23T09:09:47.156-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA5?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366961\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Rep--Apparel---Fashion-Advisor----On-Site_R1716757-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Rep--Apparel---Fashion-Advisor----On-Site_R1716757-1\/apply\",\"job_requisition_id\":\"R1716757\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kamiko.andrews@concentrix.com\"},\"first_name\":\"Kamiko Andrews (100770413)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716757\",\"wid\":\"9263e4a2b7ed101ec6e56a3f36770000\",\"descriptor\":\"Customer Service Rep (Apparel & Fashion Advisor) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"1108\",\"campaign_title\":\"R1716751 Lake Mary - Customer Service\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p>The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>Must have a high school diploma or equivalent<\/li>\\n<li>2 years of customer service experience required<br \/>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<br \/>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<br \/>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1716751\",\"location\":\"Lake Mary, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:05.096-05:00\",\"created_at\":\"2026-03-23T08:48:30.853-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kyra.jackson@concentrix.com\"},\"first_name\":\"Jackson, Kyra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100850677\",\"wid\":\"60219339f7a01064a1ad70ef4cf60ab0\",\"descriptor\":\"Kyra Jackson (100850677)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366971\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--On-Site-_R1716751-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Customer-Service-Representative--On-Site-_R1716751-1\/apply\",\"job_requisition_id\":\"R1716751\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kamiko.andrews@concentrix.com\"},\"first_name\":\"Kamiko Andrews (100770413)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716751\",\"wid\":\"2828b92e5f86101ec5e992fc9ad40000\",\"descriptor\":\"Customer Service Representative (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"452\",\"campaign_id\":\"4349\",\"campaign_title\":\"GTM - INTERNATIONAL - SPANISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Atenci\u00f3n al Cliente\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"\u00a1Forma parte de Concentrix hoy!\",\"long_description\":\"<h2><strong>Sobre Concentrix<\/strong><\/h2>\\n<p>Vive el poder de una carrera revolucionaria<\/p>\\n<p>&iquest;Buscas lo siguiente en tu carrera? Somos un l&iacute;der global en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas reconocidas que usas todos los d&iacute;as a mejorar sus operaciones en m&aacute;s de 70 pa&iacute;ses con soluciones tecnol&oacute;gicas e integradas. Y estamos orgullosos de ser reconocidos cada a&ntilde;o con premios como &ldquo;Los Mejores Lugares para Trabajar&rdquo;, &ldquo;La Mejor Empresa para el Desarrollo Profesional&rdquo; y &ldquo;La Mejor Cultura Empresarial&rdquo;.<\/p>\\n<p>Si quieres crecer e inspirarte, como Representante de Atenci&oacute;n al Cliente en modalidad homeoffice ser&aacute;s parte del equipo que impulsa a marcas del sector tecnol&oacute;gico, financiero, viajes, moda, salud y m&aacute;s.<\/p>\\n<hr \/>\\n<h2><strong>Lo que har&aacute;s en este rol<\/strong><\/h2>\\n<p>Como Representante de Atenci&oacute;n al Cliente en nuestro equipo, deber&aacute;s:<\/p>\\n<ul>\\n<li>Revisar las solicitudes y expectativas de los clientes y responder seg&uacute;n sus necesidades y situaci&oacute;n<\/li>\\n<li>Gestionar interacciones a trav&eacute;s de diversos canales (por ejemplo, voz, correo electr&oacute;nico, redes sociales o chat) y garantizar una experiencia de cliente coherente<\/li>\\n<li>Aprender a utilizar soluciones de software que mejoran la vida de las personas y desarrollar tus habilidades<\/li>\\n<li>Ofrecer mejores experiencias de marca a nuestros clientes<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Tus cualificaciones<\/strong><\/h2>\\n<p>Concentrix es ideal para ti si cuentas con lo siguiente:<\/p>\\n<ul>\\n<li>Hablas <strong>espa&ntilde;ol con fluidez<\/strong><\/li>\\n<li>Eres proactivo, motivado y orientado a la soluci&oacute;n<\/li>\\n<li>Puedes trabajar en turnos rotativos y los fines de semana<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Lo que te ofrecemos<\/strong><\/h2>\\n<p>En este rol te brindamos beneficios que apoyan tu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato indefinido a tiempo completo o parcial (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Posibilidad de trabajar desde casa<\/li>\\n<li>Programa de recomendaci&oacute;n (bono por referir amigos)<\/li>\\n<li>Formaci&oacute;n completamente remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional, cursos especiales y clases de idiomas<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix es un empleador de igualdad de oportunidades<\/strong><\/h2>\\n<p>Estamos orgullosamente unidos como un solo equipo y una sola empresa en todo el mundo. Garantizamos igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de contrataci&oacute;n se basan en las necesidades del puesto, requisitos del trabajo y cualificaciones profesionales, sin importar raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, origen &eacute;tnico, estado familiar o parental, nacionalidad, discapacidad u otra categor&iacute;a protegida por la ley.<\/p>\\n<hr \/>\\n<h2><strong>Elegibilidad laboral<\/strong><\/h2>\\n<p>De acuerdo con la legislaci&oacute;n turca, solo los candidatos legalmente autorizados para trabajar en Turqu&iacute;a ser&aacute;n considerados para este puesto.<\/p>\\n<p><strong>Ubicaci&oacute;n:<\/strong> Turqu&iacute;a<\/p>\",\"ats_external_id\":\"619624089\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:05.667+03:00\",\"created_at\":\"2026-03-23T00:18:01.737+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"453\",\"campaign_id\":\"4348\",\"campaign_title\":\"GTM - INTERNATIONAL - FRENCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Faites partie de Concentrix d\u00e8s aujourd\u2019hui !\",\"long_description\":\"<p>&Agrave; propos de Concentrix<\/p>\\n<p>Vivez la puissance d'une carri&egrave;re r&eacute;volutionnaire<\/p>\\n<p>&Agrave; la recherche de quelque chose d'extraordinaire ? Nous sommes un leader mondial des technologies et services qui renforcent les marques de demain. Nous aidons les marques renomm&eacute;es que vous utilisez au quotidien &agrave; d&eacute;velopper leurs activit&eacute;s dans plus de 70 pays avec des solutions technologiques et int&eacute;gr&eacute;es. Et nous sommes fiers d'&ecirc;tre reconnus chaque jour de l'ann&eacute;e par des prix tels que \\\"Les meilleurs lieux de travail du monde\\\", \\\"Les meilleures entreprises pour le d&eacute;veloppement de carri&egrave;re\\\" et \\\"La meilleure culture d'entreprise\\\".<\/p>\\n<p>Si vous cherchez &agrave; grandir et &agrave; vous inspirer, en tant que repr&eacute;sentant du service client&egrave;le en t&eacute;l&eacute;travail, vous ferez partie de notre &eacute;quipe qui renforce les marques dans les secteurs de la technologie, des finances, du voyage, de la mode, de la sant&eacute; et bien plus encore.<\/p>\\n<p>Que ferez-vous dans ce r&ocirc;le ?<\/p>\\n<p>En tant que repr&eacute;sentant du service client&egrave;le au sein de notre &eacute;quipe, vous ferez ce qui suit :<\/p>\\n<ul>\\n<li>&nbsp;Examiner et r&eacute;pondre aux demandes et attentes des clients en fonction de leurs besoins et situations<\/li>\\n<li>G&eacute;rer les interactions &agrave; travers divers canaux (par exemple, voix, e-mail, m&eacute;dias sociaux ou chat) et offrir une exp&eacute;rience client coh&eacute;rente<\/li>\\n<li>Apprendre &agrave; utiliser des solutions logicielles qui am&eacute;liorent la vie des gens et d&eacute;velopper vos comp&eacute;tences<\/li>\\n<li>Offrir de meilleures exp&eacute;riences de marque &agrave; nos clients<\/li>\\n<\/ul>\\n<p>Vos qualifications<\/p>\\n<p>Concentrix vous conviendrait parfaitement si vous avez les qualit&eacute;s suivantes :<\/p>\\n<ul>\\n<li>Parlez couramment fran&ccedil;ais<\/li>\\n<li>&Ecirc;tes proactif, motiv&eacute; et ax&eacute; sur les solutions<\/li>\\n<li>Pouvez travailler en rotation et pendant les week-ends<\/li>\\n<\/ul>\\n<p>Ce que nous offrons<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui soutiendront votre style de vie unique :<\/p>\\n<ul>\\n<li>Contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e &agrave; temps plein ou &agrave; temps partiel (n&eacute;gociables en fonction de votre exp&eacute;rience et des besoins de nos clients)<\/li>\\n<li>Salaire comp&eacute;titif et primes de performance<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travail<\/li>\\n<li>Opportunit&eacute;s de primes de r&eacute;f&eacute;rence<\/li>\\n<li>Formation compl&egrave;te sur l'entreprise et le projet sur lequel vous travaillerez<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re, cours sp&eacute;ciaux et cours de langues<\/li>\\n<\/ul>\\n<p>Concentrix est un employeur offrant des chances &eacute;gales<\/p>\\n<p>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise dans le monde entier. Nous nous engageons &agrave; offrir des opportunit&eacute;s d'emploi &eacute;gales pour tous et un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins professionnels, les exigences du poste et les qualifications professionnelles, sans distinction de race, d'&acirc;ge, d'identit&eacute; de genre, d'orientation sexuelle, de religion, d'origine ethnique, de situation familiale ou parentale, d'origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales applicables.<\/p>\\n<p>Admissibilit&eacute; &agrave; travailler<\/p>\\n<p>Conform&eacute;ment aux lois turques, seuls les candidats autoris&eacute;s &agrave; travailler l&eacute;galement en Turquie seront consid&eacute;r&eacute;s pour ce poste.<\/p>\",\"ats_external_id\":\"2390712202\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:05.656+03:00\",\"created_at\":\"2026-03-23T00:11:37.136+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"454\",\"campaign_id\":\"4347\",\"campaign_title\":\"GTM - INTERNATIONAL - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>About Concentrix<\/strong><\/p>\\n<p>Experience the power of a revolutionary career<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.<\/p>\\n<p><strong><br \/>What Will You Do in This Role<\/strong><\/p>\\n<p><strong>As a Customer Service Representative on our team, you will:<\/strong><\/p>\\n<p>&bull; Review customer requests and expectations and respond according to their needs and situations<\/p>\\n<p>&bull; Manage interactions across multiple channels (e.g., voice, email, social media, or chat) while ensuring a consistent customer experience<\/p>\\n<p>&bull; Learn to use software solutions that improve people&rsquo;s lives and continue to develop your skills<\/p>\\n<p>&bull; Deliver better brand experiences for our clients<br \/><br \/><\/p>\\n<p><strong>Your Qualifications<\/strong><\/p>\\n<p>&bull;Have strong written and verbal English language skills<\/p>\\n<p>&bull;Are proactive, highly motivated, and solution-oriented<\/p>\\n<p>&bull;Have strong time management and empathy skills<\/p>\\n<p>&bull;Proficient in basic computer use and interested in technology<\/p>\\n<p>&bull;Suitable to work in the flexible working hours and shifts<\/p>\\n<p>&bull;Hold at least a high school diploma or an equivalent qualification<\/p>\\n<p><strong><br \/>What We Offer You<\/strong><\/p>\\n<p><strong>In this role, we provide benefits designed to support your unique lifestyle:<\/strong><\/p>\\n<p>&bull; Full-time or part-time permanent contracts (negotiable based on your experience and our clients&rsquo; needs)<\/p>\\n<p>&bull; Competitive salary and performance-based bonuses<\/p>\\n<p>&bull; Work-from-home opportunity<\/p>\\n<p>&bull; Employee referral bonus opportunities<\/p>\\n<p>&bull; Fully paid training about the company and the project you will be working on<\/p>\\n<p>&bull; Career development programs, specialized courses, and language classes<\/p>\\n<p><br \/>Concentrix is an equal opportunity employer<\/p>\\n<p>We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work eligibility<\/strong><\/p>\\n<p>In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.<\/p>\",\"ats_external_id\":\"1672692803\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:05.645+03:00\",\"created_at\":\"2026-03-22T23:56:08.700+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"455\",\"campaign_id\":\"4346\",\"campaign_title\":\"GTM - INTERNATIONAL - DUTCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantadviseur Thuiskantoor - Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Maak vandaag nog deel uit van Concentrix!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Over Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ontdek de kracht van een baan die jouw carri&egrave;re naar een hoger niveau tilt.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Op zoek naar iets buitengewoons? Wij zijn een toonaangevend technologie- en dienstverleningsbedrijf dat de merken van de toekomst versterkt. In meer dan 70 landen helpen we gerenommeerde merken om hun bedrijf te laten groeien met technologie en ge&iuml;ntegreerde oplossingen. Elk jaar worden we erkend met prijzen zoals \\\"Werelds Beste Werkgevers\\\", \\\"Beste Bedrijven voor Carri&egrave;reontwikkeling\\\" en \\\"Beste Bedrijfscultuur\\\".<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als je wilt groeien en ge&iuml;nspireerd wilt worden, kun je vanuit huis werken als Klantenservicemedewerker en deel uitmaken van ons team dat merken ondersteunt in technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zoeken Klantadviseurs voor Verkoop en Oplossingenmanagement voor onze partner, een wereldberoemd meubelmerk!<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat ga je in deze rol doen?<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Klantenservicemedewerker in ons team ga je:<\/p>\\n<ul>\\n<li>&nbsp;Mogelijkheid om als klantendienstmedewerker te werken bij een wereldberoemd merk in de meubel sector!<\/li>\\n<li>Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraphCxSpLast\\\">Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Interacties beheren via verschillende kanalen (bijvoorbeeld telefoon, e-mail, sociale media of chat) en zorgen voor een consistente klantervaring.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Software-oplossingen leren en jouw vaardigheden verbeteren om het leven van mensen beter te maken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Klanten een verbeterde merkbeleving bieden.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong><br \/>Wat we van je verwachten voor deze functie:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Behandel de klachten en annuleringsverzoeken op basis van klantverzoeken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vorm een brug tussen klanten, transportbedrijven en winkels.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Rond de communicatie af door klantinteracties te documenteren wanneer de klant tevreden is.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Analyseer klantbehoeften en geef de juiste antwoorden op basis van de situatie.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Communiceer via verschillende kanalen (telefoon, e-mail of chat) om de beste klantervaring te bieden.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Verwerf uitgebreide productkennis en gebruik je deze effectief in verkoopgesprekken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bied individuele productadvies aan klanten en zorg je ervoor dat hun echte behoeften worden vervuld, niet alleen hun bestellingen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ondersteun klanten bij het voltooien van hun bestelling wanneer ze tevreden zijn.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Om succesvol te zijn bij Concentrix:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Beheers je de Nederlandse taal uitstekend, zowel schriftelijk als mondeling.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Heb je uitstekende communicatieve vaardigheden, ben je klantgericht en kun je respectvol met klanten communiceren.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Geniet je van verkopen en kun je jouw overtuigingskracht op een vriendelijke manier inzetten.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je flexibel en beschikbaar om te werken in wisselende diensten van 9 uur, maandag tot en met zaterdag tussen 09:00 en 22:00 uur.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je vaardig in het gebruik van gegevens en comfortabel met computergebruik.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Woon je in Turkije.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Voldoe je aan de vereisten voor thuiswerken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sta je open voor voortdurende ontwikkeling.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Jouw Profiel<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Concentrix bij jou past, beschik je over:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vloeiende kennis van de Nederlandse taal.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Een proactieve, zelfgemotiveerde en oplossingsgerichte houding.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bij voorkeur ervaring in klantenservice, met een focus op verkoop.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bereidheid om in ploegendiensten en in het weekend te werken.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat wij bieden<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">In deze rol bieden we voordelen die jouw unieke levensstijl ondersteunen:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Fulltime of parttime arbeidsovereenkomsten voor onbepaalde tijd (onderhandelbaar afhankelijk van jouw ervaring en de eisen van onze klanten).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Competitief salaris en prestatiebonussen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Mogelijkheden voor vriendenbonus (aanbevelingsbonus).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Betaalde trainingen over het bedrijf en project waarin je gaat werken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Carri&egrave;reontwikkelingsprogramma's, gespecialiseerde cursussen en taallessen.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Gelijke Kansen bij Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zijn &eacute;&eacute;n wereldwijd team, trots op onze gezamenlijke inspanningen als &eacute;&eacute;n bedrijf. We zetten ons in voor het bieden van gelijke kansen aan alle kandidaten en zorgen voor een werkomgeving zonder discriminatie of intimidatie. Al onze wervingsbeslissingen zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderstatus, nationale afkomst, handicap of andere wettelijk beschermde kenmerken.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Werkvergunning<\/strong><\/p>\\n<p>Volgens de Turkse wetgeving worden alleen kandidaten in aanmerking genomen die legaal in Turkije mogen werken.<\/p>\",\"ats_external_id\":\"3374493008\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T14:19:57.630+03:00\",\"created_at\":\"2026-03-22T23:47:01.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"456\",\"campaign_id\":\"4345\",\"campaign_title\":\"GTM - INTERNATIONAL - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Werden Sie noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>&Uuml;ber Concentrix<\/strong><\/p>\\n<p><strong>Erleben Sie die Kraft einer revolution&auml;ren Karriere<\/strong><\/p>\\n<p>Suchen Sie nach dem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Servicedienstleister, der die Marken der Zukunft st&auml;rkt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen in mehr als 70 L&auml;ndern weiterzuentwickeln. Zudem sind wir stolz darauf, das ganze Jahr &uuml;ber mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; anerkannt zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als Customer Service Representative im Homeoffice Teil unseres Teams, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p><strong>Als Customer Service Representative in unserem Team werden Sie:<\/strong><\/p>\\n<p>&bull; Kundenanfragen und -erwartungen pr&uuml;fen und entsprechend ihren Bed&uuml;rfnissen und Situationen reagieren<\/p>\\n<p>&bull; Interaktionen &uuml;ber verschiedene Kan&auml;le hinweg steuern (z. B. Telefon, E-Mail, soziale Medien oder Chat) und ein konsistentes Kundenerlebnis sicherstellen<\/p>\\n<p>&bull; Den Umgang mit Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und dabei Ihre F&auml;higkeiten weiterentwickeln<\/p>\\n<p>&bull; F&uuml;r unsere Kunden ein besseres Markenerlebnis schaffen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p><strong>Concentrix passt hervorragend zu Ihnen, wenn Sie:<\/strong><\/p>\\n<p>&bull; &Uuml;ber sehr gute schriftliche und m&uuml;ndliche Deutschkenntnisse verf&uuml;gen<\/p>\\n<p>&bull; Proaktiv, hoch motiviert und l&ouml;sungsorientiert sind<\/p>\\n<p>&bull; &Uuml;ber gute Zeitmanagement- und Empathief&auml;higkeiten verf&uuml;gen<\/p>\\n<p>&bull; Sicher im Umgang mit dem Computer sind und Interesse an Technologie haben<\/p>\\n<p>&bull; Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/p>\\n<p>&bull; Mindestens einen Schulabschluss oder einen gleichwertigen Abschluss besitzen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p><strong>In dieser Rolle bieten wir Ihnen Leistungen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/strong><\/p>\\n<p>&bull; Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge (verhandelbar je nach Erfahrung und Kundenbedarf)<\/p>\\n<p>&bull; Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Boni<\/p>\\n<p>&bull; M&ouml;glichkeit zum Arbeiten im Homeoffice<\/p>\\n<p>&bull; &bdquo;Mitarbeiter-werben-Mitarbeiter&ldquo;-Bonusprogramme<\/p>\\n<p>&bull; Voll bezahlte Schulungen zum Unternehmen und zu dem Projekt, an dem Sie arbeiten werden<\/p>\\n<p>&bull; Karriereentwicklungsprogramme, spezielle Schulungen und Sprachkurse<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p>Wir sind weltweit stolz darauf, als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns, allen Bewerbern gleiche Besch&auml;ftigungschancen zu bieten und ein Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung zu schaffen. Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von ethnischer Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Herkunft, Familien- oder Elternstatus, Nationalit&auml;t, Behinderung oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>Gem&auml;&szlig; den t&uuml;rkischen Gesetzen werden f&uuml;r diese Position ausschlie&szlig;lich Bewerber ber&uuml;cksichtigt, die in der T&uuml;rkei rechtlich zur Arbeit berechtigt sind.<\/p>\",\"ats_external_id\":\"3990982692\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T02:59:09.708+03:00\",\"created_at\":\"2026-03-22T23:35:05.510+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1311\",\"campaign_id\":\"14567\",\"campaign_title\":\"Specialist, Partner Success R1716511\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel partners.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>English fluency, B2 minimum.<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\",\"ats_external_id\":\"R1716511\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:50.725+08:00\",\"created_at\":\"2026-03-21T08:03:58.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1716511\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1716511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1716511\/apply\",\"job_requisition_id\":\"R1716511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716511\",\"wid\":\"b766ea11f892101df485edc382930000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1312\",\"campaign_id\":\"14566\",\"campaign_title\":\"Sr. Manager, B2B Sales R1716499\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Manager, B2B Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Are you an experienced leader with a proven track record in managing high-performing sales teams? We are seeking a dynamic Senior Sales Manager to join our team. This role is dedicated to overseeing a B2B account for one of the leading companies in technology. As a Senior Sales Manager, you will be at the forefront of our sales strategy, driving growth and innovation. If you thrive in a fast-paced environment and have a passion for leading leaders, we invite you to apply and be part of our success story.\",\"long_description\":\"<h3><span>You Have<\/span><\/h3><ul><li><span>5&#43; years proven work experience in a sales leadership role<\/span><\/li><li><span>English fluency, B2 minimum.<\/span><\/li><li><span><span>Experience managing other leaders<\/span><\/span><\/li><li><span>A passion for customer experience and driving team results<\/span><\/li><li><span>Experience in operations and strategy building<\/span><\/li><li><span>Excellent Coaching history<\/span><\/li><li><span>A record of developing and retaining great employees<\/span><\/li><li><span>Experience maximizing revenue through best practices<\/span><\/li><li><span>Experience in Microsoft programs like Word, Outlook and PowerPoint<\/span><\/li><li><span>Experience working with Salesforce.com or similar CRM<\/span><\/li><li><span>Experience finding solutions as a manager<\/span><\/li><li><span>Change Management skills<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><h3><span>You Will<\/span><\/h3><ul><li><span>Lead the team <span>and team leaders<\/span> to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/span><\/li><li><span>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/span><\/li><li><span>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/span><\/li><li><span>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/span><\/li><li><span>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/span><\/li><li><span>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/span><\/li><li><span>Be a point of escalation for our clients and respond promptly to any issues<\/span><\/li><li><span>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Work with client contact on reporting and forecasting<\/span><\/li><li><span>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/span><\/li><li><span>Work with internal functional resources and external partners to develop a coaching platform<\/span><\/li><li><span>Coordinate team incentives and Sales Performance Incentive Funds<\/span><\/li><li><span>Partner and build business relationships with all partners to ensure customer expectations are met<\/span><\/li><li><span>Work with teams and management to improve sales processes and achieve a positive customer experience<\/span><\/li><li><span>Lead team to buying\/renewal process to achieve greater client satisfaction<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1716499\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:48.764+08:00\",\"created_at\":\"2026-03-21T08:03:58.332+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Manager--B2B-Sales---Bilingual_R1716499\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365577\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Manager--B2B-Sales---Bilingual_R1716499\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sr-Manager--B2B-Sales---Bilingual_R1716499\/apply\",\"job_requisition_id\":\"R1716499\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716499\",\"wid\":\"163ec871ad23101df248697fbb040000\",\"descriptor\":\"Sr Manager, B2B Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1313\",\"campaign_id\":\"14565\",\"campaign_title\":\"Sr. Consultant I, Pricing R1714054\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Consultant I, Pricing\",\"street\":\"USA UT Work-at-Home\",\"address\":\"USA UT Work-at-Home\",\"city\":\"USA\",\"state\":\"Utah\",\"postal_code\":\"84101\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr. Consultant I, Pricing position works closely with sales engagement teams to develop financial models to support business expansion with new and existing clients. During this process they act as a financial consultant to the engagement team and help with developing strategies to win the business.  They take an active role in training and supporting junior-level pricers.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><ul><li>Works with solution architects, sales leads\/account managers, delivery leads, IT, TA, and other pursuit team members to prepare pricing and forward-looking financials for new business, business expansion, and renewal opportunities.<\/li><li>Designs and quantify strategies to close sales opportunities; models and bridges financial impacts of options to help teams make informed business decisions.<\/li><li>Serves as financial consultant when reviewing individual client proposals to assess client savings expectations against company financial objectives.<\/li><li>Presents pricing summaries to regional and executive leadership to gain approvals, this can include presenting the financial details of a pricing case to senior executive leadership and attending executive deal review calls to help present the financial view of the opportunity and answer questions.<\/li><li>Participates in contracting discussions on financial terms and conditions, highlighting the risks and advantages for the client and company.<\/li><li>Presents pricing assumptions to implementation team once the deal is won, identifying specific financial assumptions and terms the delivery team will need to manage to in order to be successful; correctly archives and records closed opportunities in internal databases and SFDC.<\/li><li>Ensures that the overall pricing processes is adhered to, including pricing delegation rules, corporate review clip levels, and all appropriate business controls surrounding the pricing process.<\/li><li>Communicates the impacts of foreign exchange and inflation on financial modeling.<\/li><li>Supports ad hoc projects, as required<\/li><li>Trains, mentors, and develops other pricers.<\/li><li>Develops areas of expertise to lead and advise the rest of the global team<\/li><li>Manage a large, complex opportunity that spans multiple regions, LOBs, and product types<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b>:<\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 10&#43; Years of Experience (with 2-4 years of Progressive Management Experience) preferred.<\/li><li>Demonstrated ability to comprehend, analyze, and interpret.<\/li><li>Solid understanding of the organization&#39;s business operations and industry.<span>\u00a0 <\/span>Demonstrated business acumen.<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.<\/li><li>Excellent attention to detail.<\/li><li>Demonstrates knowledge of accounting and financial planning processes, including an ability to analyze profit and loss statements.<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement.<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees.<\/li><li>Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.<\/li><li>Advanced<span>\u00a0 <\/span>Microsoft Office skills.<\/li><li>Excellent communication skills, both written and verbal.<span>\u00a0 <\/span>Ability to effectively present information to internal and external associates.<\/li><\/ul><p><\/p><p>The base salary range for this position is USD $88K - $110K, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401 (k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is Apr. 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1714054\",\"location\":\"USA, Utah\",\"job_type\":\"full_time\",\"salary\":\"100000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-17T06:07:13.668+08:00\",\"created_at\":\"2026-03-21T06:07:04.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Consultant-I--Pricing_R1714054\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Pricing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"USA\",\"state\":\"Utah\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"84101\",\"primary_location\":{\"id\":\"US-WAH-UTAH1-00\",\"wid\":\"b67da9176e3d1062f9dee72ab64abe37\",\"descriptor\":\"USA UT Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Pricing\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1018\",\"descriptor\":\"Sr. Consultant I, Pricing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Consultant-I--Pricing_R1714054\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Consultant-I--Pricing_R1714054\/apply\",\"job_requisition_id\":\"R1714054\"}],\"organizations\":[{\"wid\":\"72b386d0c8aa101571f278b5ebe10000\",\"descriptor\":\"W0ZV9I Corp_Cso\",\"reference_id\":\"W0ZV9I\",\"custom_reference_id\":\"W0ZV9I\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098017ddb06e4223c060cc4\",\"descriptor\":\"(CORP) PRICING\",\"reference_id\":\"PRICING\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"66bf116b868710156f76421153dd0000\",\"descriptor\":\"23398 - Opexother - CORPCSO\",\"reference_id\":\"CORPCSO\",\"custom_reference_id\":\"CORPCSO\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mark.wright@concentrix.com\"},\"first_name\":\"Mark Wright (100129723)\"},\"category_groups\":[{\"id\":\"CF Pricing Group\",\"wid\":\"0227dc387a0901a1792bd014ed652ae7\",\"descriptor\":\"Pricing Group\"}],\"job_requisition\":{\"id\":\"R1714054\",\"wid\":\"ff81eaf75b1a101bd270a99103380000\",\"descriptor\":\"Sr. Consultant I, Pricing\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1314\",\"campaign_id\":\"14563\",\"campaign_title\":\"Specialist, Customer Acquisition R1716516\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B - Customer acquisition specialist\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1716516\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T02:04:09.212+08:00\",\"created_at\":\"2026-03-21T06:07:01.703+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B---Customer-acquisition-specialist_R1716516\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"yasmin.mohamedmohamednaggar@concentrix.com\"},\"first_name\":\"Mohamed Mohamed Naggar, Yasmin Nabil\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365494\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B---Customer-acquisition-specialist_R1716516\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B---Customer-acquisition-specialist_R1716516\/apply\",\"job_requisition_id\":\"R1716516\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"padraic.flood@concentrix.com\"},\"first_name\":\"Padraic Flood (002991)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716516\",\"wid\":\"8a4883d8fc1c101df49b2a34e1320000\",\"descriptor\":\"B2B - Customer acquisition specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1315\",\"campaign_id\":\"14562\",\"campaign_title\":\"Specialist, Sales Trainer R1716485\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer B2B - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<p><b>You Will <\/b><\/p><ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul><p><\/p><p><b>You have<\/b><\/p><ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><\/ul>\",\"ats_external_id\":\"R1716485\",\"location\":\"Bogota\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:51.136+08:00\",\"created_at\":\"2026-03-21T06:07:00.922+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Trainer-B2B---Bilingual_R1716485\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Trainer-B2B---Bilingual_R1716485\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Trainer-B2B---Bilingual_R1716485\/apply\",\"job_requisition_id\":\"R1716485\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716485\",\"wid\":\"fe72e448495d1006baec353f9a570000\",\"descriptor\":\"Sales Trainer B2B - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1316\",\"campaign_id\":\"14561\",\"campaign_title\":\"Specialist, Customer Acquisition R1716512\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><b>Certified 6&#43; Months of experience working in B2B Sales (Business to Business) or 1&#43; Years in B2C Sales (Business to Customer)<\/b><\/li><li><b>English Level B2&#43;\/C1<\/b><\/li><li><b>Experience with Cold Calling<\/b><\/li><li><b>Experience working with Salesforce.com or similar CRM<\/b><\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience or willingness to work from home<\/li><\/ul>\",\"ats_external_id\":\"R1716512\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:50.964+08:00\",\"created_at\":\"2026-03-21T06:07:00.747+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716512\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365576\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716512\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716512\/apply\",\"job_requisition_id\":\"R1716512\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716512\",\"wid\":\"cb65bbbc2627101df485a82525020000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1317\",\"campaign_id\":\"14560\",\"campaign_title\":\"Specialist, Partner Success R1716498\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Technical Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p>You Will:<br \/>\u00a0<\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p>You have:<br \/>\u00a0<\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\",\"ats_external_id\":\"R1716498\",\"location\":\"Bogota\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:49.524+08:00\",\"created_at\":\"2026-03-21T06:07:00.551+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1716498\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365528\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1716498\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Technical-Sales---Bilingual_R1716498\/apply\",\"job_requisition_id\":\"R1716498\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716498\",\"wid\":\"65bce31c82a91006bd9e78e64fdb0000\",\"descriptor\":\"Specialist, Technical Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1318\",\"campaign_id\":\"14554\",\"campaign_title\":\"BI Analyst R1716467\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Intelligence Analyst - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Are you passionate about transforming complex data into actionable business insights? We're hiring a Business Intelligence Analyst to support our B2B sales teams. In this role, you\u2019ll collaborate cross-functionally, design strategic dashboards, and help shape decision-making with data at its core.\",\"long_description\":\"<p><b>You will<\/b><\/p><ul><li>Extract, transform, and analyze business intelligence data from a variety of internal and external sources pertinent to the Brazilian market<\/li><li>Develop comprehensive dashboards and detailed reports using tools like Tableau and Microsoft Power BI to aid strategic planning<\/li><li>Collaborate with various departments to identify business needs and turn data insights into actionable recommendations<\/li><li>Monitor market trends, customer behaviors, and competitor activity in Brazil<\/li><li>Assist in setting measurable goals and key performance indicators (KPIs) based on market data.<\/li><\/ul><p><\/p><p><\/p><p><b>You have<\/b><\/p><ul><li>Degree in Data Analytics, Statistics, Business Administration, or related field<\/li><li>2&#43; years of experience in a similar role in a multinational company<\/li><li>In-depth knowledge of analytics methods and extensive experience handling large data sets.<\/li><li>Proficiency in English and Spanish with strong communication and negotiation skills.<\/li><li>Excellent written and verbal communication skills with experience presenting findings to senior stakeholders.<\/li><\/ul>\",\"ats_external_id\":\"R1716467\",\"location\":\"Bogota\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:49.422+08:00\",\"created_at\":\"2026-03-21T04:03:40.813+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Business-Intelligence-Analyst---Bilingual_R1716467\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3032\",\"descriptor\":\"BI Analyst\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365570\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Business-Intelligence-Analyst---Bilingual_R1716467\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Business-Intelligence-Analyst---Bilingual_R1716467\/apply\",\"job_requisition_id\":\"R1716467\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1716467\",\"wid\":\"504b4c2ae4fd101dee7121add67a0000\",\"descriptor\":\"Business Intelligence Analyst - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>You will<\/b><\/p><ul><li>Extract, transform, and analyze business intelligence data from a variety of internal and external sources pertinent to the Brazilian market<\/li><li>Develop comprehensive dashboards and detailed reports using tools like Tableau and Microsoft Power BI to aid strategic planning<\/li><li>Collaborate with various departments to identify business needs and turn data insights into actionable recommendations<\/li><li>Monitor market trends, customer behaviors, and competitor activity in Brazil<\/li><li>Assist in setting measurable goals and key performance indicators (KPIs) based on market data.<\/li><\/ul><p><\/p><p><b>.<\/b><\/p><p><b>You have<\/b><\/p><ul><li>Degree in Data Analytics, Statistics, Business Administration, or related field<\/li><li>2&#43; years of experience in a similar role in a multinational company<\/li><li>In-depth knowledge of analytics methods and extensive experience handling large data sets.<\/li><li>Proficiency in English and Spanish with strong communication and negotiation skills.<\/li><li>Excellent written and verbal communication skills with experience presenting findings to senior stakeholders.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1319\",\"campaign_id\":\"14553\",\"campaign_title\":\"Associate Manager, B2B Sales R1716446\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><u>You Have:<\/u><\/p><ul><li>3&#43; years proven work experience in a sales role, preferrable in renewals<\/li><li>Fluent in English is a must.<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience in Microsoft programs like Word, Outlook and PowerPoint<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>A passion for customer experience and driving team results<\/li><li>Change Management skills<\/li><\/ul><p><\/p><p><u>You Will:<\/u><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with internal functional resources and external partners to develop a coaching platform<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><li>Work with teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Lead team to buying\/renewal process to achieve greater client satisfaction<\/li><\/ul>\",\"ats_external_id\":\"R1716446\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:49.470+08:00\",\"created_at\":\"2026-03-21T02:04:15.212+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Manager--B2B-Sales---Bilingual_R1716446\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365460\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Manager--B2B-Sales---Bilingual_R1716446\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Associate-Manager--B2B-Sales---Bilingual_R1716446\/apply\",\"job_requisition_id\":\"R1716446\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716446\",\"wid\":\"5ce0d1f86d6d101de6c66aaac0e80000\",\"descriptor\":\"Associate Manager, B2B Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1320\",\"campaign_id\":\"14552\",\"campaign_title\":\"Specialist, Customer Acquisition R1716444\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We are seeking a dynamic B2B Sales Representative to lead our team to success. In this role, you'll drive business targets, provide sales forecasts, and ensure data accuracy in our CRM. You'll also enable team productivity through strategic coaching, resolve challenges, and maintain strong client relationships. If you're ready to make a significant impact and thrive in a results-driven environment, we want to hear from you.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li>1.5&#43; year proven work experience in B2B sales experience<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<br \/>\u00a0<\/li><\/ul><p><b>You will: <\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1716444\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:49.365+08:00\",\"created_at\":\"2026-03-21T02:04:14.959+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716444\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"102089816\",\"wid\":\"040741969f8e1009b4c7c0452cfa0000\",\"descriptor\":\"Natalia Guerrero Balaguera (102089816)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716444\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Bilingual_R1716444\/apply\",\"job_requisition_id\":\"R1716444\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716444\",\"wid\":\"504b4c2ae4fd101de6cd4999ff980000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"591\",\"campaign_id\":\"22521\",\"campaign_title\":\"Advisor I, Collections R1716431\",\"campaign_type\":\"job_application\",\"job_title\":\"Financial Accounting Officer (English-speaking) -Medical Equipment\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Financial Accounting Officer<\/b> <b>in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Financial Accounting Officer, you will:<\/p><ul><li>Audit and process expense claims, ensure workflow approvals, reconcile payment discrepancies, and manage end-to-end payment completion at the bank level.<\/li><li>Handle vendor setup and maintenance, including processing change requests and overseeing the vendor approval process.<\/li><li>Perform 2-3 way invoice matching (PO, receipt, invoice), resolve mismatches, authorize payments, and ensure timely and accurate disbursements.<\/li><li>Monitor outstanding PO and non-PO invoices, process accruals, review Vendor Aging and Payments Reports, and resolve open balances.<\/li><li>Post and settle intercompany (I\/C) invoices, reconcile I\/C AP-AR balances, and manage outstanding I\/C purchase orders.<\/li><li>Monitor AR aging, follow up on overdue accounts, apply cash receipts, and escalate unresolved accounts as needed.<\/li><li>Coordinate with internal teams to resolve billing holds or discrepancies, manage manual billing tasks (e.g., trial pumps, credit notes), and handle sales tracing credits.<\/li><li>Respond to AR-related inquiries from distributors and customers, ensuring timely and professional resolution.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in English (written and spoken at C2 level)<\/li><li>H<span>ave at least 6 months of experience in accounts payable, accounts receivable, billing and collections<\/span><\/li><li>Have a solid grasp of end-to-end financial processes<\/li><li>Have strong ability to identify discrepancies, resolve payment and invoice issues, and perform accurate reconciliations<\/li><li>Can manage multiple tasks, prioritize workload, and independently follow up on pending transactions or unresolved items<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li><span>Permanent Contract<\/span><\/li><li><span>Mon-Fri: 9AM-6PM<\/span><\/li><li><span>Health insurance since day 1<\/span><\/li><li><span>Relocation assistance included<\/span><\/li><li><span>Join a start-up project<\/span><\/li><li>Central location in Porto,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1716431\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:56.015+08:00\",\"created_at\":\"2026-03-21T02:04:13.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Financial-Accounting-Officer--English-speaking---Medical-Equipment_R1716431\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0566\",\"descriptor\":\"Advisor I, Collections\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365556\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Financial-Accounting-Officer--English-speaking---Medical-Equipment_R1716431\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Financial-Accounting-Officer--English-speaking---Medical-Equipment_R1716431\/apply\",\"job_requisition_id\":\"R1716431\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716431\",\"wid\":\"163ec871ad23101de373393ea5870000\",\"descriptor\":\"Financial Accounting Officer (English-speaking) -Medical Equipment\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1321\",\"campaign_id\":\"14551\",\"campaign_title\":\"Sr. Manager, B2B Sales R1713837\",\"campaign_type\":\"job_application\",\"job_title\":\"Global Cloud Solutions Sales Lead\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>About Concentrix:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Concentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70&#43; markets.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>What the Role Looks Like:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>This is a\u00a0Senior Leader Role for an Industry leader in Cloud computing services<\/b>. The successful candidate will be expected to:<\/span><\/span><\/p><ul><li><span><span><b>Multi-Site\/Geo Engineering Oversight<\/b>:Oversee operations for multi-site\/multi geo engineering teams. This will include monitoring performance, identifying gaps, and supporting\/coaching staff and overseeing an environment of continuous professional development to ensure high quality performance.<\/span><\/span><\/li><li><span><span><b>Global Standardization<\/b>:Drive standardization\u00a0and global best practices\u00a0across\u00a0sites and Geo&#39;s globally.<\/span><\/span><\/li><li><span><span><b>Sales Support<\/b>:Drive\u00a0&amp; support\u00a0the\u00a0Regional\u00a0teams to meet and exceed all sales quotas, conversion KPIs and deliver exceptional customer experience<\/span><\/span><\/li><li><span><span><b>Leadership Development:<\/b>Provide strong, dynamic leadership that mentors, develops, and shares best practices with global delivery teams to efficiently and effectively drive performance and profitability.<\/span><\/span><\/li><li><span><span><b>Efficiency Testing:<\/b>Proactively test and identify opportunities for operational efficiencies and sales improvements across the wider Client teams, leveraging our Engineers to achieve the highest possible ROI for our our client<\/span><\/span><\/li><li><span><span><b>Culture of Improvement<\/b>:Drive a culture of continuous improvement by participating in and being an active driver of the Sales Industry Collaboration Community, encouraging a high performing virtual team where new ideas and solutions are encouraged, evaluated, quantified and implemented<\/span><\/span><\/li><li><span><span><b>Client Collaboration:<\/b>Strategically partner with Client Engineer Teams \/ Leaders to support strategic alignment across Vendor teams aiding Client to deliver their strategic objectives.<\/span><\/span><\/li><li><span><span><b>Technical Solutions Development:\u00a0<\/b>Develop strategies to resolve technical obstacles.\u00a0Architect client solutions to meet complex business and technical requirements.<\/span><\/span><\/li><li><span><span><b>Technical Sales Leadership:<\/b>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work<\/span><\/span><\/li><li><span><span><b>Problem Solving<\/b>:\u00a0Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities. Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution<\/span><\/span><\/li><li><span><span><b>Technical Expertise &amp; Training:\u00a0<\/b>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects<\/span><\/span><\/li><li><span><span><b>Team Mentorship:<\/b>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Work Arrangement<\/b><\/span><\/span><\/p><ul><li><span><span>The working hours for this role are\u00a0<b>M\/F from 09:00am till 17:30pm<\/b><\/span><\/span><\/li><li><span><span>The role is currently fully remote \u2013 however this arrangement will always be subject to continued client agreement\u00a0<b>(remote position)<\/b><\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Your Profile:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span><b>Expertise<\/b>: A proven track record in technical skills and management\/leadership experience.<\/span><\/span><\/li><li><span><span><b>Sales Experience<\/b>: At least 7&#43; years in Sales Management and 5&#43; years in a technical role, such as Technical Sales Engineer.<\/span><\/span><\/li><li><span><span><b>Leadership Skills<\/b>: Ability to significantly influence at all organizational levels with excellent\u00a0<b>English<\/b> communication skills.<\/span><\/span><\/li><li><span><span><b>Client Management<\/b>: Experience managing client relationships with a proactive, positive approach.<\/span><\/span><\/li><li><span><span><b>Dynamic and Independent<\/b>: High energy level, strong work ethic, independent work capability, and willingness to travel if needed.<\/span><\/span><\/li><li><span><span><b>Educational Background<\/b>: Bachelor&#39;s degree as a minimum requirement.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Technical Skills:<\/b><\/span><\/span><\/p><ul><li><span><span><b>Advanced Technologies:\u00a0<\/b>Your technical experience likely includes expertise with advanced technologies such as Big Data, PaaS, and IaaS. You should have hands-on experience in managing databases and advanced databases, including Map Reduce, Hadoop, Spark, Flume, Hive, Impala, Spark SQL, and BigQuery.<\/span><\/span><\/li><li><span><span><b>Linux &amp; Web Development: Y<\/b>ou should have an advanced working knowledge of Linux and Web 2.0 development platforms. This includes understanding technologies such as HTTP, Basic\/NTLM authentication, cookies\/sessions, and XML\/XSLT\/XHTML\/HTML.<\/span><\/span><\/li><li><span><span><b>Development &amp; Integration:<\/b> Prior success and experience are needed in web application development and integration technologies like REST, SOAP, J2EE, CGI\/Java\/ASP servlets, and Python.<\/span><\/span><\/li><li><span><span><b>Development Platforms &amp; Solutions:<\/b> Experience with software development platforms and solutions is essential. This includes knowledge of Java servlets, JavaScript, PHP, ASP, CGI, AJAX, Flash, cookies, and XML.<\/span><\/span><\/li><li><span><span><b>Enterprise Networking Concepts:<\/b> Familiarity with enterprise networking concepts such as DNS, TCP, Firewalls, Proxy Servers, and DMZ is crucial.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>What We Offer:<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span><b>Inclusive Environment<\/b>: Enjoy a friendly, multicultural, and multilingual setting that values diversity and inclusion.<\/span><\/span><\/li><li><span><span><b>Career Development<\/b>: Access comprehensive mentoring, training, and career development programs that support your professional growth.<\/span><\/span><\/li><li><span><span><b>Wellbeing &amp; Social Engagement:<\/b> Participate in happiness programs and internal social events that foster a sense of community and well-being.<\/span><\/span><\/li><li><span><span><b>Health &amp; Wellness:<\/b> Benefit from an additional health care package to support your overall health needs.<\/span><\/span><\/li><li><span><span><b>Exclusive Benefits &amp; Discounts<\/b>: Take advantage of food vouchers, a Multisport card, and other exclusive discounts designed to enhance your lifestyle.<\/span><\/span><\/li><li><span><span><b>Special Time Off:<\/b> Celebrate your special day with Birthday Time Off and contribute to your community with Volunteer Time Off.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1713837\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:14:03.634+08:00\",\"created_at\":\"2026-03-20T22:08:29.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"organization_reference_id\":\"CBG05\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Global-Cloud-Solutions-Sales-Lead_R1713837\/apply\",\"job_requisition_id\":\"R1713837\"}],\"organizations\":[{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG05\"},{\"wid\":\"f9af6d72609801ecc10dd4183c06f7bd\",\"descriptor\":\"COGS (SITE) Senior Operations Manager Direct\",\"reference_id\":\"SENOPSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ad6658a0dd1910057e924862f8a10000\",\"descriptor\":\"W0ZJ1L Google Cloud Emea\",\"reference_id\":\"W0ZJ1L\",\"custom_reference_id\":\"W0ZJ1L\",\"company_reference_id\":null},{\"wid\":\"85ee61e953d41005793da11360ef0000\",\"descriptor\":\"9889 - Google - S00013699\",\"reference_id\":\"S00013699\",\"custom_reference_id\":\"S00013699\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"richard.warriner@concentrix.com\"},\"first_name\":\"Richard Warriner (017668)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713837\",\"wid\":\"5ce0d1f86d6d101dcfe8ef9ddbfb0000\",\"descriptor\":\"Global Cloud Solutions Sales Lead\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"592\",\"campaign_id\":\"22520\",\"campaign_title\":\"Advisor I, Customer Service R1716368\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Italian-speaking) - Cruise Line - Remote\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Representative and Sales in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>As a Customer Representative and Sales, you will:<\/p><ul><li>Sell cruise packages<\/li><li>Cross-Sell or Upsell cruise packages and associated products<\/li><li>Customer support for post-booking and booking management<\/li><li>Support travel agents with bookings and booking management<\/li><li>Support customer with information about a range of questions like destination, boats, documentations, prices etc.<br \/>\u00a0<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in <b>Italian (C1)<\/b>, both verbal and written<\/li><li>Have an advanced level of <b>English (B2)<\/b><\/li><li>Have proved computer skills and diligent worker<\/li><li>Have high attention to detail and problem-solving mindset<\/li><li>Have the ability to effectively communicate, both written and verbally<\/li><li>Are skilled in multi-tasking<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><p><\/p>\",\"ats_external_id\":\"R1716368\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:43:03.291+08:00\",\"created_at\":\"2026-03-20T22:08:28.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Italian-speaking----Cruise-Line---Remote_R1716368-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365479\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Italian-speaking----Cruise-Line---Remote_R1716368-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Representative-and-Sales--Italian-speaking----Cruise-Line---Remote_R1716368-1\/apply\",\"job_requisition_id\":\"R1716368\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716368\",\"wid\":\"5ce0d1f86d6d101dd686c9a0db040000\",\"descriptor\":\"Customer Representative and Sales (Italian-speaking) - Cruise Line - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"157\",\"campaign_id\":\"523\",\"campaign_title\":\"R1716497 WAH - Customer Service Travel Hopper\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep \u2013 Remote (Travel Enthusiast, Bilingual: English \/ French)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Bilingual Customer Service Rep (Travel Enthusiast, English \/ French) Remote\",\"long_description\":\"<p><span class=\\\"emphasis-3\\\"><strong>* DOIT PARLER COURANTEMENT LE <u>FRAN&Ccedil;AIS<\/u> ET <u>L'ANGLAIS<\/u> *<\/strong><\/span><\/p>\\n<p><span class=\\\"emphasis-3\\\"><strong>* MUST SPEAK BOTH <u>FRENCH<\/u> AND <u>ENGLISH<\/u> FLUENTLY *<\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPTION DE L'EMPLOI<\/strong><\/p>\\n<p>Le\/la repr&eacute;sentant(e) du service &agrave; la client&egrave;le &ndash; T&eacute;l&eacute;travail (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaille &agrave; domicile et interagit avec les clients par t&eacute;l&eacute;phone (appels entrants\/sortants) et\/ou par Internet. Ce poste consiste &agrave; fournir un soutien &agrave; la client&egrave;le et &agrave; r&eacute;soudre les probl&egrave;mes et questions courants concernant les produits et\/ou services du client. (Les anciens combattants sont encourag&eacute;s &agrave; postuler.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE &Agrave; VOTRE IMAGE<\/strong><\/p>\\n<p>Vous recherchez une r&eacute;orientation professionnelle en t&eacute;l&eacute;travail au sein d'une entreprise internationale innovante qui place l'humain au c&oelig;ur de ses priorit&eacute;s, favorise une culture inclusive et un v&eacute;ritable sentiment d'appartenance&nbsp;? Vous souhaitez vous joindre &agrave; une entreprise r&eacute;compens&eacute;e chaque ann&eacute;e par les prix &laquo;&nbsp;Meilleur lieu de travail au monde&nbsp;&raquo;, &laquo;&nbsp;Employ&eacute;s les plus heureux&nbsp;&raquo; et &laquo;&nbsp;Meilleure entreprise pour l'&eacute;volution de carri&egrave;re&nbsp;&raquo;&nbsp;? Alors, le poste de repr&eacute;sentant(e) du service &agrave; la client&egrave;le &agrave; distance chez Concentrix est pour vous&nbsp;!<\/p>\\n<p>En tant que repr&eacute;sentant(e) du service &agrave; la client&egrave;le &agrave; distance (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais), vous vous joindrez &agrave; une &eacute;quipe multiculturelle compos&eacute;e de membres de plus de 70 pays, o&ugrave; chacun contribue &agrave; la r&eacute;ussite et au bien-&ecirc;tre de tous, unis par la fiert&eacute; d'&ecirc;tre des acteurs du changement. Ensemble, nous aidons les plus grandes marques mondiales &agrave; am&eacute;liorer leur rendement gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; des innovations technologiques. Face &agrave; une croissance continue, nous sommes &agrave; la recherche de nouveaux talents pour partager notre mission&nbsp;: des personnes aussi passionn&eacute;es que nous par l'excellence du service client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;VOLUTION DE CARRI&Egrave;RE ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Cette formidable opportunit&eacute; de travail &agrave; domicile vous permettra de donner un nouveau souffle &agrave; votre carri&egrave;re et de cr&eacute;er des liens solides avec vos coll&egrave;gues. Nous vous fournirons la formation, les outils technologiques et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite. De plus, chez Concentrix, les perspectives d'avancement professionnel (et de d&eacute;veloppement personnel) sont r&eacute;elles. En effet, pr&egrave;s de 80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l'interne ! C'est pourquoi nous offrons un ensemble de programmes de formation et de d&eacute;veloppement du leadership GRATUITS, con&ccedil;us pour vous accompagner vers la carri&egrave;re dont vous avez toujours r&ecirc;v&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS RESPONSABILIT&Eacute;S<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant(e) du service &agrave; la client&egrave;le (passionn&eacute;(e) de voyages, bilingue&nbsp;: anglais\/fran&ccedil;ais) travaillant &agrave; domicile, vous devrez&nbsp;:<\/p>\\n<ul>\\n<li>Fournir un soutien &agrave; la client&egrave;le en utilisant un guide de flux d&rsquo;appels dans la langue pr&eacute;f&eacute;r&eacute;e du client<\/li>\\n<li>Vendre des h&ocirc;tels, des vols, des voitures et des produits de voyage compl&eacute;mentaires<\/li>\\n<li>&Eacute;tablir de solides relations avec la client&egrave;le<\/li>\\n<li>Suivre, documenter et extraire des renseignements dans les bases de donn&eacute;es<\/li>\\n<li>Offrir des produits et\/ou services suppl&eacute;mentaires<\/li>\\n<li>Offrir une exp&eacute;rience client exceptionnelle&hellip; avec le sourire.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre empathie sinc&egrave;re contribueront &agrave; la r&eacute;ussite de chaque interaction client. Autres comp&eacute;tences requises pour le poste de repr&eacute;sentant(e) du service &agrave; la client&egrave;le (passionn&eacute;(e) de voyages, bilingue : anglais\/fran&ccedil;ais) (T&eacute;l&eacute;travail) :<\/p>\\n<ul>\\n<li><strong>Ma&icirc;trise du fran&ccedil;ais et de l'anglais<\/strong><\/li>\\n<li>1 an d'exp&eacute;rience minimum en service &agrave; la client&egrave;le<\/li>\\n<li>1 an d'exp&eacute;rience minimum avec un GDS (un atout)<\/li>\\n<li>Exp&eacute;rience en agence de voyages ou en vente (un plus&nbsp;!)<\/li>\\n<li>Disponibilit&eacute; flexible<\/li>\\n<li>Dipl&ocirc;me d'&eacute;tudes secondaires ou l'&eacute;quivalent<\/li>\\n<li>Environnement de travail tranquille et sans distractions &agrave; domicile<\/li>\\n<li>Capacit&eacute; de g&eacute;rer plusieurs t&acirc;ches en m&ecirc;me temps<\/li>\\n<li>Int&eacute;r&ecirc;t pour l'apprentissage de nouvelles technologies<\/li>\\n<li>Solides comp&eacute;tences en navigation informatique et en informatique<\/li>\\n<li>Permis de travail (portable ou fixe) pour les tests informatiques et de connexion Internet ; un ordinateur professionnel peut &ecirc;tre fourni selon le poste offert (&agrave; discuter avec un recruteur)<\/li>\\n<li>Connexion Internet haute vitesse (pas de Wi-Fi, de point d'acc&egrave;s Wi-Fi ni de connexion satellite) et t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L'une des valeurs fondamentales de notre entreprise est de valoriser nos collaborateurs. C'est pourquoi nous investissons massivement dans nos talents, notre infrastructure et nos comp&eacute;tences afin d'assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en VOUS pour vous accompagner dans votre cheminement de carri&egrave;re et votre d&eacute;veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p>\\n<ul>\\n<li>La r&eacute;mun&eacute;ration de base se situe entre 23,00&nbsp;$ et 24,35&nbsp;$ de l'heure (le salaire ne sera pas inf&eacute;rieur au salaire minimum applicable), &agrave; \u200b\u200blaquelle s'ajoutent des primes li&eacute;es &agrave; la performance individuelle et &agrave; celle de l'entreprise. Le salaire r&eacute;el variera selon le lieu de travail, les qualifications, les comp&eacute;tences, la formation, l'exp&eacute;rience et les aptitudes. Les avantages sociaux offerts aux employ&eacute;s admissibles &agrave; ce poste comprennent une assurance maladie, dentaire et optique, un programme d'aide aux employ&eacute;s (PAE) complet, un r&eacute;gime enregistr&eacute; d'&eacute;pargne-retraite, des cong&eacute;s pay&eacute;s et des jours de formation r&eacute;mun&eacute;r&eacute;s. Option d'inscription &agrave; DailyPay pour acc&eacute;der &agrave; votre salaire &agrave; l'avance, quand vous le souhaitez.<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et primes de performance.<\/li>\\n<li>Primes de commandite attractives.<\/li>\\n<li>Opportunit&eacute;s de r&eacute;seautage au sein de l'entreprise avec des groupes organis&eacute;s autour des th&egrave;mes suivants&nbsp;: R&eacute;seau des femmes, R&eacute;seau des professionnels noirs, Fiert&eacute; LGBTQ+, Handicap, Neurodiversit&eacute;, Femmes dans la technologie, Champions OneEarth, et plus encore.<\/li>\\n<li>Programmes de sant&eacute; et de bien-&ecirc;tre avec des partenaires qualifi&eacute;s pour vous accompagner dans votre d&eacute;veloppement personnel.<\/li>\\n<li>Programmes de mentorat pour soutenir votre parcours professionnel.<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travailler.<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l'&eacute;quit&eacute; et l'inclusion, ainsi que la citoyennet&eacute; mondiale, le d&eacute;veloppement durable et l'engagement communautaire.<\/li>\\n<li>C&eacute;l&eacute;brations de la Journ&eacute;e Concentrix, de la Journ&eacute;e de reconnaissance des acteurs du changement, de la Semaine du service &agrave; la client&egrave;le, de la Journ&eacute;e mondiale du nettoyage, de #MyOneEarthPromise, et plus encore.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME !<\/strong><\/p>\\n<p>Si c'est l'&eacute;tape id&eacute;ale pour votre parcours professionnel, on veut vous conna&icirc;tre. Postulez d&egrave;s aujourd'hui et d&eacute;couvrez pourquoi plus de 440&nbsp;000 personnes &agrave; travers le monde, qui font bouger les choses, ont choisi Concentrix comme employeur de choix.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>OFFRE D'EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm&eacute;diat&nbsp;; cependant, nous &eacute;tudions aussi les candidatures pour de futures opportunit&eacute;s. Nous encourageons toutes les personnes int&eacute;ress&eacute;es &agrave; postuler.<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute; doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone ou un casque d&rsquo;&eacute;coute, ainsi que d&rsquo;autres &eacute;quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Concentrix s'engage en faveur de l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi et ne fait aucune discrimination fond&eacute;e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l'orientation sexuelle, l'identit&eacute; ou l'expression de genre, l'&acirc;ge, l'&eacute;tat civil ou familial, le handicap, ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par la l&eacute;gislation provinciale sur les droits de la personne.<br \/><br \/><\/p>\\n<p><strong>D&eacute;claration d'am&eacute;nagement raisonnable<br \/><\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage &agrave; offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am&eacute;nagement raisonnable pour participer &agrave; n'importe quelle &eacute;tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent &ecirc;tre faites en contactant <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait&eacute;es de mani&egrave;re confidentielle et utilis&eacute;es uniquement pour faciliter votre participation au processus de recrutement.<br \/><br \/><\/p>\\n<p><strong>Intelligence artificielle (IA)<br \/><\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l'&eacute;valuation des candidats. Ces outils pourraient &ecirc;tre utilis&eacute;s pour &eacute;valuer les CV, les candidatures et d'autres documents soumis afin de nous aider &agrave; identifier les meilleurs candidats pour le poste. <br \/><br \/><\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste ne peut &ecirc;tre exerc&eacute; que dans les provinces\/territoires suivants : <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>Pour plus d'informations sur les provinces de travail disponibles et l'&eacute;galit&eacute; des chances en mati&egrave;re d'emploi en tant que candidat, veuillez cliquer <\/strong><strong><u>ICI<\/u><\/strong><strong>.<\/strong><\/p>\\n<p>---<\/p>\\n<p>The Customer Service Rep &ndash; Remote (Travel Enthusiast, Bilingual: English \/ French) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French) working from home, you will:<\/p>\\n<ul>\\n<li>Provide customer support using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Sell hotel, air, car, and ancillary travel products<\/li>\\n<li>Build strong customer relationships<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep &ndash; (Travel Enthusiast, Bilingual: English \/ French) (Remote) role include:<\/p>\\n<ul>\\n<li><strong>The ability to speak fluent French and English<\/strong><\/li>\\n<li>1+ year of customer service experience<\/li>\\n<li>1+ year of GDS experience (preferred)<\/li>\\n<li>Travel agent or sales experience is a plus!<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $23.00-$24.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716497\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.482-04:00\",\"created_at\":\"2026-03-20T19:25:21.837-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Travel-Enthusiast--Bilingual--English---French-_R1716497\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Customer-Service-Rep---Remote--Travel-Enthusiast--Bilingual--English---French-_R1716497\/apply\",\"job_requisition_id\":\"R1716497\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716497\",\"wid\":\"8a4883d8fc1c101df065608551200000\",\"descriptor\":\"R1716497 Customer Service Rep \u2013 Remote (Travel Enthusiast, Bilingual: English \/ French) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"158\",\"campaign_id\":\"520\",\"campaign_title\":\"R1716494 Work-at-Home - Sales Automotive GM MLT, GM BBWC, Michelin ISAM, Michelin ISR\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Rep \u2013 Automotive (Remote)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Inside Sales Rep \u2013 Automotive (Remote)\",\"long_description\":\"<p>The Inside Sales Rep &ndash; Automotive (Remote) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Inside Sales Rep &ndash; Automotive, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Inside Sales Rep &ndash; Automotive working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound and outbound customer support using a call flow guide<\/li>\\n<li>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/li>\\n<li>Use product knowledge, build client relationships, and find new ways to retain customers<\/li>\\n<li>Be detail-oriented when it comes to sales of products and services<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services with every sale<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Rep &ndash; Automotive (Remote) role include:<\/p>\\n<ul>\\n<li>1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and\/or services<\/li>\\n<li>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17-$25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p><strong>-------------------------------------------------<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Le repr&eacute;sentant des ventes internes &ndash; Automobile (T&eacute;l&eacute;travail)<\/strong> travaille &agrave; domicile et interagit avec les clients par le biais d&rsquo;appels entrants et sortants et\/ou par Internet. Ce poste offre du soutien au service &agrave; la client&egrave;le ainsi que la r&eacute;solution de probl&egrave;mes courants et de questions concernant les produits et\/ou services du client. <em>(Les anciens combattants des Forces arm&eacute;es sont encourag&eacute;s &agrave; postuler.)<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNE NOUVELLE CARRI&Egrave;RE PROPULS&Eacute;E PAR VOUS<\/strong><\/p>\\n<p>&Ecirc;tes-vous &agrave; la recherche d&rsquo;un changement de carri&egrave;re en <strong>t&eacute;l&eacute;travail<\/strong> au sein d&rsquo;une organisation mondiale avant-gardiste qui valorise v&eacute;ritablement une culture inclusive ax&eacute;e sur les personnes et un fort sentiment d&rsquo;appartenance? Aimeriez-vous vous joindre &agrave; une entreprise qui remporte chaque ann&eacute;e les prix <strong>&laquo; Meilleurs milieux de travail au monde &raquo;<\/strong>, <strong>&laquo; Employ&eacute;s les plus heureux &raquo;<\/strong> et <strong>&laquo; Meilleures entreprises pour l&rsquo;avancement de carri&egrave;re &raquo;<\/strong>? Alors, un poste de <strong>repr&eacute;sentant des ventes internes &agrave; distance chez Concentrix<\/strong> est exactement ce qu&rsquo;il vous faut!<\/p>\\n<p>&Agrave; titre de repr&eacute;sentant(e) des ventes internes &ndash; Automobile, vous ferez partie d&rsquo;une &eacute;quipe naturellement diversifi&eacute;e compos&eacute;e de membres provenant de plus de 70 pays, o&ugrave; <strong>TOUS<\/strong> contribuent au succ&egrave;s collectif et au bien-&ecirc;tre de chacun, fi&egrave;rement unis en tant que <em>game-changers<\/em>. Ensemble, nous aidons les marques les plus reconnues au monde &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; des exp&eacute;riences client exceptionnelles et &agrave; l&rsquo;innovation technologique. En raison de notre croissance continue, nous recherchons d&rsquo;autres game-changers talentueux, aussi passionn&eacute;s que nous par l&rsquo;excellence du service &agrave; la client&egrave;le.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>PERFECTIONNEMENT PROFESSIONNEL ET D&Eacute;VELOPPEMENT PERSONNEL<\/strong><\/p>\\n<p>Il s&rsquo;agit d&rsquo;une excellente occasion de <strong>t&eacute;l&eacute;travail<\/strong> qui vous permettra de r&eacute;inventer enti&egrave;rement votre parcours professionnel tout en d&eacute;veloppant des <strong>amiti&eacute;s durables<\/strong>. Nous vous fournirons toute la formation, les technologies et le soutien continu n&eacute;cessaires &agrave; votre r&eacute;ussite.<\/p>\\n<p>Chez Concentrix, les possibilit&eacute;s d&rsquo;avancement professionnel (et personnel) sont bien r&eacute;elles. D&rsquo;ailleurs, environ <strong>80 % de nos gestionnaires et dirigeants ont &eacute;t&eacute; promus &agrave; l&rsquo;interne<\/strong>! C&rsquo;est pourquoi nous offrons une gamme de programmes <strong>GRATUITS<\/strong> de formation et de d&eacute;veloppement du leadership con&ccedil;us pour vous mener vers la carri&egrave;re que vous avez toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE VOUS FEREZ DANS CE R&Ocirc;LE<\/strong><\/p>\\n<p>&Agrave; titre de repr&eacute;sentant(e) des ventes internes &ndash; Automobile en t&eacute;l&eacute;travail, vous devrez :<\/p>\\n<ul>\\n<li>Offrir du soutien &agrave; la client&egrave;le entrant et sortant en suivant un guide d&rsquo;appel<\/li>\\n<li>Conclure des ventes et travailler sur la prospection, la n&eacute;gociation et la pr&eacute;sentation, en utilisant des comp&eacute;tences B2B et B2C<\/li>\\n<li>Utiliser votre connaissance des produits, &eacute;tablir des relations avec les clients et trouver de nouvelles fa&ccedil;ons de les fid&eacute;liser<\/li>\\n<li>Faire preuve d&rsquo;un grand souci du d&eacute;tail lors de la vente de produits et de services<\/li>\\n<li>Suivre, consigner et r&eacute;cup&eacute;rer des informations dans des bases de donn&eacute;es<\/li>\\n<li>Proposer des produits et\/ou services additionnels avec chaque vente<\/li>\\n<li>Offrir des exp&eacute;riences client expertes&hellip; toujours avec le sourire<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>VOS QUALIFICATIONS<\/strong><\/p>\\n<p>Vos comp&eacute;tences, votre int&eacute;grit&eacute;, vos connaissances et votre compassion authentique cr&eacute;eront de la valeur et du succ&egrave;s &agrave; chaque interaction client. Les autres qualifications requises comprennent :<\/p>\\n<ul>\\n<li>Minimum de 1 an d&rsquo;exp&eacute;rience d&eacute;montr&eacute;e en vente directe (atteinte d&rsquo;objectifs, travail &agrave; commission, vente de produits et\/ou services)<\/li>\\n<li>Solide compr&eacute;hension du processus de vente, du d&eacute;veloppement de relations, des techniques de communication, de n&eacute;gociation et de conclusion de ventes<\/li>\\n<li>Disponibilit&eacute; ouverte<\/li>\\n<li>Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou l&rsquo;&eacute;quivalent (GED)<\/li>\\n<li>Environnement de travail calme et sans distraction &agrave; domicile<\/li>\\n<li>Capacit&eacute; &agrave; effectuer plusieurs t&acirc;ches rapidement et efficacement<\/li>\\n<li>D&eacute;sir d&rsquo;apprendre de nouvelles technologies<\/li>\\n<li>Excellentes comp&eacute;tences en navigation informatique et bonne connaissance des PC<\/li>\\n<li>Ordinateur de bureau ou portable pour effectuer les tests PC et Internet; un ordinateur de travail peut &ecirc;tre fourni selon le poste offert, sans garantie (&agrave; discuter avec un recruteur)<\/li>\\n<li>Connexion Internet haute vitesse (aucun Wi-Fi public, point d&rsquo;acc&egrave;s mobile ou satellite) et t&eacute;l&eacute;phone intelligent<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p>\\n<p>L&rsquo;une des valeurs culturelles de notre entreprise est : <strong>&laquo; Nous d&eacute;fendons nos employ&eacute;s. &raquo;<\/strong> C&rsquo;est pourquoi nous investissons grandement dans nos game-changers, notre infrastructure et nos capacit&eacute;s afin d&rsquo;assurer le succ&egrave;s &agrave; long terme de nos &eacute;quipes et de nos clients. Nous investirons &eacute;galement en <strong>VOUS<\/strong>, pour soutenir votre parcours professionnel et votre d&eacute;veloppement personnel. Ce r&ocirc;le comprend notamment :<\/p>\\n<ul>\\n<li>Salaire de base entre <strong>17 $ et 25 $\/heure<\/strong> (le taux ne sera pas inf&eacute;rieur au salaire minimum applicable), plus des incitatifs li&eacute;s &agrave; la performance individuelle et de l&rsquo;entreprise<\/li>\\n<li>Avantages sociaux pour les employ&eacute;s admissibles, incluant assurance m&eacute;dicale, dentaire et vision, programme d&rsquo;aide aux employ&eacute;s (PAE), r&eacute;gime enregistr&eacute; d&rsquo;&eacute;pargne-retraite, cong&eacute;s pay&eacute;s, jours f&eacute;ri&eacute;s et journ&eacute;es de formation pay&eacute;es<\/li>\\n<li>Option <strong>DailyPay<\/strong> pour acc&eacute;der &agrave; votre paie plus t&ocirc;t, quand vous le souhaitez<\/li>\\n<li>Formation r&eacute;mun&eacute;r&eacute;e et incitatifs bas&eacute;s sur la performance<\/li>\\n<li>Programmes de bonis de r&eacute;f&eacute;rencement d&rsquo;employ&eacute;s tr&egrave;s avantageux<\/li>\\n<li>Possibilit&eacute;s de r&eacute;seautage au sein de groupes organis&eacute;s : R&eacute;seau des femmes, Professionnels noirs, Fiert&eacute; LGBTQ+, Ability (handicap), Dynamic (neurodiversit&eacute;), Femmes en technologie, OneEarth Champions, et plus encore<\/li>\\n<li>Programmes de sant&eacute; et de mieux-&ecirc;tre avec des partenaires certifi&eacute;s<\/li>\\n<li>Programmes de mentorat pour soutenir votre parcours de carri&egrave;re<\/li>\\n<li>Commodit&eacute; du t&eacute;l&eacute;travail<\/li>\\n<li>Programmes et &eacute;v&eacute;nements favorisant la diversit&eacute;, l&rsquo;&eacute;quit&eacute;, l&rsquo;inclusion, la citoyennet&eacute; mondiale, la durabilit&eacute; et l&rsquo;engagement communautaire<\/li>\\n<li>C&eacute;l&eacute;brations telles que la Journ&eacute;e Concentrix, la Journ&eacute;e de reconnaissance des game-changers, la Semaine du service &agrave; la client&egrave;le, la Journ&eacute;e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>R&Eacute;INVENTEZ LA MEILLEURE VERSION DE VOUS-M&Ecirc;ME!<\/strong><\/p>\\n<p>Si tout cela correspond parfaitement &agrave; la prochaine &eacute;tape de votre carri&egrave;re, nous voulons vous conna&icirc;tre. <strong>Postulez d&egrave;s aujourd&rsquo;hui<\/strong> et d&eacute;couvrez pourquoi plus de <strong>440 000 game-changers<\/strong> &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DISPONIBILIT&Eacute; DE L&rsquo;EMPLOI<\/strong><\/p>\\n<p>Nous acceptons les candidatures pour ce poste de fa&ccedil;on continue. Il s&rsquo;agit actuellement d&rsquo;un poste vacant imm&eacute;diat, mais nous examinons &eacute;galement les candidatures pour des opportunit&eacute;s futures. Tous les candidats int&eacute;ress&eacute;s sont encourag&eacute;s &agrave; postuler.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Exigences physiques et mentales<\/strong><\/p>\\n<p>L&rsquo;employ&eacute;(e) doit r&eacute;guli&egrave;rement utiliser un ordinateur, un clavier, un t&eacute;l&eacute;phone\/casque et\/ou d&rsquo;autres &eacute;quipements de bureau dans l&rsquo;exercice de ses fonctions essentielles. Le travail est g&eacute;n&eacute;ralement de nature s&eacute;dentaire.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;nonc&eacute; sur l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Concentrix s&rsquo;engage &agrave; offrir l&rsquo;&eacute;galit&eacute; des chances en emploi et ne pratique aucune discrimination fond&eacute;e sur la race, l&rsquo;ascendance, le lieu d&rsquo;origine, la couleur, l&rsquo;origine ethnique, la citoyennet&eacute;, la croyance, le sexe, l&rsquo;orientation sexuelle, l&rsquo;identit&eacute; ou l&rsquo;expression de genre, l&rsquo;&acirc;ge, l&rsquo;&eacute;tat matrimonial ou familial, le handicap ou toute autre cat&eacute;gorie prot&eacute;g&eacute;e par les lois provinciales sur les droits de la personne.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Mesures d&rsquo;adaptation raisonnables<\/strong><\/p>\\n<p>Concentrix accueille et encourage les candidatures de personnes en situation de handicap et s&rsquo;engage &agrave; offrir un processus de recrutement inclusif. Si vous avez besoin de mesures d&rsquo;adaptation raisonnables &agrave; toute &eacute;tape du processus de candidature ou d&rsquo;entrevue, veuillez nous en informer en communiquant avec <strong>app.acco@concentrix.com<\/strong>. Toute l&rsquo;information sera trait&eacute;e de fa&ccedil;on confidentielle et utilis&eacute;e uniquement pour faciliter votre participation au processus de recrutement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Intelligence artificielle (IA)<\/strong><\/p>\\n<p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d&rsquo;intelligence artificielle (IA) pour aider au tri et\/ou &agrave; l&rsquo;&eacute;valuation des candidatures. Ces outils peuvent servir &agrave; &eacute;valuer les CV, les demandes d&rsquo;emploi et d&rsquo;autres documents afin d&rsquo;identifier les candidats les plus qualifi&eacute;s.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Autorisation de travail<\/strong><\/p>\\n<p>Seuls les candidats qualifi&eacute;s l&eacute;galement autoris&eacute;s &agrave; travailler au Canada seront consid&eacute;r&eacute;s. Actuellement, ce poste peut uniquement &ecirc;tre exerc&eacute; dans les provinces et territoires suivants : <strong>AB, BC, MB, NB, NL, NS, ON, PE et SK<\/strong>.<\/p>\\n<p>Pour plus d&rsquo;informations sur les provinces admissibles et l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi pour les candidats, veuillez cliquer <strong>ICI<\/strong>.<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716494\",\"location\":\"Remote, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.469-04:00\",\"created_at\":\"2026-03-20T19:20:31.614-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367035\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1716494\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Inside-Sales-Rep---Automotive--Remote-_R1716494\/apply\",\"job_requisition_id\":\"R1716494\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716494\",\"wid\":\"b766ea11f892101df021261be5820000\",\"descriptor\":\"R1716494 Inside Sales Rep \u2013 Automotive (Remote) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"1104\",\"campaign_title\":\"R1716484 WAH - General Bilingual ESP AARP\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep \u2013 Remote (Bilingual: English \/ Spanish)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Rep (Bilingual: English \/ Spanish) - Remote\",\"long_description\":\"<p><span style=\\\"background-color: #fbeeb8;\\\"><strong><span class=\\\"emphasis\\\">* MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY *<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>DESCRIPCI&Oacute;N DEL TRABAJO<\/strong><\/p>\\n<p>El Representante de Servicio al Cliente Remoto (Biling&uuml;e: Espa&ntilde;ol e Ingl&eacute;s) trabaja desde casa e interact&uacute;a con los clientes mediante llamadas entrantes y salientes o por internet. Este puesto proporciona soporte al cliente y resoluci&oacute;n de problemas y preguntas rutinarias sobre los productos o servicios del cliente. (Se anima a los veteranos militares a postularse).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>UNA NUEVA CARRERA IMPULSADA POR TI<\/strong><\/p>\\n<p>&iquest;Buscas un cambio de carrera teletrabajando en una organizaci&oacute;n global con visi&oacute;n de futuro que fomenta una cultura inclusiva que prioriza a las personas y un aut&eacute;ntico sentido de pertenencia? &iquest;Te gustar&iacute;a unirte a una empresa que cada a&ntilde;o recibe premios como \\\"<strong>Mejores Lugares para Trabajar del Mundo<\/strong>\\\", \\\"<strong>Empleados M&aacute;s Felices<\/strong>\\\" y \\\"<strong>Mejores Empresas para el Desarrollo Profesional<\/strong>\\\"? &iexcl;Entonces, un puesto remoto de Representante de Servicio al Cliente en Concentrix es justo lo que necesitas!<\/p>\\n<p>Como Representante de Servicio al Cliente remoto, te unir&aacute;s a un equipo diverso y org&aacute;nico, proveniente de m&aacute;s de 70 pa&iacute;ses, donde TODOS los miembros contribuyen y se apoyan mutuamente para el &eacute;xito y el bienestar, unidos con orgullo como \\\"innovadores\\\". Juntos, ayudamos a las marcas m&aacute;s reconocidas del mundo a mejorar sus negocios mediante experiencias de cliente excepcionales e innovaci&oacute;n tecnol&oacute;gica. Y debido a nuestro continuo crecimiento, buscamos m&aacute;s innovadores talentosos que se unan a nuestro prop&oacute;sito, personas tan apasionadas como nosotros por brindar experiencias de servicio al cliente excepcionales.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CRECIMIENTO PROFESIONAL Y DESARROLLO PERSONAL<\/strong><\/p>\\n<p>Esta es una excelente oportunidad de teletrabajo que te permitir&aacute; reimaginar una nueva trayectoria profesional y, al mismo tiempo, cultivar amistades para toda la vida. Te brindaremos toda la capacitaci&oacute;n, las tecnolog&iacute;as y el apoyo continuo que necesitas para alcanzar el &eacute;xito. Adem&aacute;s, en Concentrix, existe un verdadero potencial de crecimiento profesional (y personal). De hecho, &iexcl;aproximadamente el 80 % de nuestros gerentes y l&iacute;deres han sido ascendidos internamente! Por eso, ofrecemos una gama de programas GRATUITOS de Aprendizaje y Desarrollo de Liderazgo, dise&ntilde;ados para guiarte hacia la carrera que siempre has so&ntilde;ado.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>LO QUE HAR&Aacute;S EN ESTE ROL<\/strong><\/p>\\n<p>Como representante de servicio al cliente que trabaja desde casa, usted:<\/p>\\n<ul>\\n<li>Brindar soporte al cliente entrante utilizando una gu&iacute;a de flujo de llamadas en el idioma preferido del cliente<\/li>\\n<li>Ayudar a los clientes a resolver problemas t&eacute;cnicos b&aacute;sicos<\/li>\\n<li>Rastrear, documentar y recuperar informaci&oacute;n en bases de datos<\/li>\\n<li>Ofrecer productos y\/o servicios adicionales<\/li>\\n<li>Ofrecer experiencias expertas al cliente&hellip;con una sonrisa<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>SUS CALIFICACIONES<\/strong><\/p>\\n<p>Sus habilidades, integridad, conocimiento y genuina compasi&oacute;n aportar&aacute;n valor y &eacute;xito en cada interacci&oacute;n con el cliente. Otros requisitos para nuestro puesto de Representante de Servicio al Cliente (Remoto) incluyen:<\/p>\\n<ul>\\n<li>La capacidad de leer, escribir y hablar con fluidez tanto en espa&ntilde;ol como en ingl&eacute;s.<\/li>\\n<li>M&aacute;s de 1 a&ntilde;o de experiencia en atenci&oacute;n al cliente<\/li>\\n<li>Disponibilidad abierta<\/li>\\n<li>Un diploma de escuela secundaria o GED<\/li>\\n<li>Un entorno tranquilo y sin distracciones para trabajar en su casa.<\/li>\\n<li>Competencia en multitareas de ritmo r&aacute;pido<\/li>\\n<li>Af&aacute;n por aprender nuevas tecnolog&iacute;as<\/li>\\n<li>S&oacute;lidas habilidades de navegaci&oacute;n inform&aacute;tica y conocimiento de PC.<\/li>\\n<li>Una computadora de escritorio o port&aacute;til para completar las pruebas de PC e Internet; se puede proporcionar una computadora de trabajo seg&uacute;n el puesto ofrecido, pero no est&aacute; garantizada (se discutir&aacute; m&aacute;s a fondo con un reclutador)<\/li>\\n<li>Internet de alta velocidad (sin conexi&oacute;n inal&aacute;mbrica\/puntos de acceso ni sat&eacute;lite) y un tel&eacute;fono inteligente<\/li>\\n<li>Debe residir en los Estados Unidos y tener una direcci&oacute;n estadounidense v&aacute;lida para residir.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;QU&Eacute; HAY PARA TI?<\/strong><\/p>\\n<p>Una de las creencias culturales de nuestra empresa dice: &laquo;Defendemos a nuestra gente&raquo;. Por eso, invertimos significativamente en nuestros innovadores, nuestra infraestructura y nuestras capacidades para garantizar el &eacute;xito a largo plazo tanto de nuestros equipos como de nuestros clientes. Invertiremos en TI para impulsar tu trayectoria profesional y tu desarrollo personal. Los beneficios disponibles para los empleados estadounidenses elegibles en este puesto incluyen:<\/p>\\n<ul>\\n<li>El salario base para este puesto es de $15 a $18 por hora (el salario no ser&aacute; inferior al salario m&iacute;nimo vigente). Los salarios reales variar&aacute;n seg&uacute;n el lugar de trabajo, las cualificaciones, las habilidades, la educaci&oacute;n, la experiencia y las competencias. Los beneficios disponibles para los empleados elegibles incluyen seguro m&eacute;dico, dental y de la vista, programa integral de asistencia al empleado (PAE), plan de jubilaci&oacute;n 401(k), d&iacute;as libres y festivos remunerados, y d&iacute;as de capacitaci&oacute;n remunerados. Aceptamos solicitudes para este puesto de forma continua.<\/li>\\n<li>Opci&oacute;n de inscripci&oacute;n a DailyPay para acceder al pago \\\"anticipado\\\" cuando lo desee<\/li>\\n<li>Capacitaci&oacute;n pagada e incentivos basados \u200b\u200ben el desempe&ntilde;o<\/li>\\n<li>Oportunidades lucrativas de bonificaci&oacute;n por recomendaci&oacute;n de empleados<\/li>\\n<li>Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad din&aacute;mica, mujeres en tecnolog&iacute;a, campeones de OneEarth y m&aacute;s<\/li>\\n<li>Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.<\/li>\\n<li>Programas de mentor&iacute;a que apoyan su gratificante trayectoria profesional.<\/li>\\n<li>Comodidad para trabajar desde casa<\/li>\\n<li>Programas y eventos que apoyan la diversidad, la equidad y la inclusi&oacute;n, as&iacute; como la ciudadan&iacute;a global, la sostenibilidad y el apoyo comunitario.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Celebraciones por el D&iacute;a de Concentrix, el D&iacute;a de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el D&iacute;a Mundial de la Limpieza, #MyOneEarthPromise y m&aacute;s<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iexcl;REIMAGINA LA MEJOR VERSI&Oacute;N DE TI!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso perfecto en tu trayectoria profesional, queremos saber de ti. Postula hoy mismo y descubre por qu&eacute; m&aacute;s de 440.000 personas innovadoras en todo el mundo consideran a Concentrix su \\\"empleador predilecto\\\".<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Disponibilidad del Puesto<\/strong><\/p>\\n<p>Aceptamos solicitudes para este puesto de manera continua. Actualmente corresponde a una vacante existente y de cobertura inmediata; sin embargo, tambi&eacute;n estamos considerando solicitudes para futuras oportunidades a medida que se presenten. Invitamos a todos los candidatos interesados a postularse.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Requisitos F&iacute;sicos y Mentales<\/strong><\/p>\\n<p>El empleado deber&aacute; operar de manera regular una computadora, teclado, tel&eacute;fono\/auriculares y\/u otros equipos de oficina como funciones esenciales de este puesto. El trabajo es generalmente de naturaleza sedentaria.<\/p>\\n<hr \/>\\n<p><strong>Igualdad de Oportunidades en el Empleo<\/strong><\/p>\\n<p>Concentrix es un empleador que ofrece igualdad de oportunidades y acci&oacute;n afirmativa (EEO-AA). Promovemos la igualdad de oportunidades para todas las personas calificadas y no discriminamos en ninguna fase del proceso de empleo por motivos de raza, color, religi&oacute;n, sexo, orientaci&oacute;n sexual, identidad de g&eacute;nero, origen nacional, edad, embarazo o condici&oacute;n relacionada, discapacidad, condici&oacute;n de veterano protegido u cualquier otra condici&oacute;n protegida por la ley.<\/p>\\n<p>Para obtener m&aacute;s informaci&oacute;n sobre sus derechos EEO como solicitante, visite los siguientes sitios web:<br \/>&bull; <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">Ingl&eacute;s<\/a><br \/>&bull; <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Espa&ntilde;ol<\/a><\/p>\\n<hr \/>\\n<p><strong>Adaptaciones Razonables<\/strong><\/p>\\n<p>Concentrix da la bienvenida y fomenta las solicitudes de candidatos con discapacidades y est&aacute; comprometida a brindar un proceso de reclutamiento inclusivo. Si necesita una adaptaci&oacute;n razonable para participar en cualquier etapa del proceso de solicitud o entrevista, por favor inf&oacute;rmenos. Las solicitudes pueden realizarse contactando a <strong>app.acco@concentrix.com<\/strong>. Toda la informaci&oacute;n ser&aacute; tratada de manera confidencial y utilizada &uacute;nicamente para facilitar su participaci&oacute;n en el proceso de reclutamiento.<\/p>\\n<hr \/>\\n<p><strong>Inteligencia Artificial<\/strong><\/p>\\n<p>Como parte de nuestro proceso de reclutamiento, podemos utilizar herramientas de inteligencia artificial (IA) para ayudar en la selecci&oacute;n y\/o evaluaci&oacute;n de los solicitantes. Estas herramientas pueden utilizarse para evaluar curr&iacute;culums, solicitudes y otros materiales enviados con el fin de ayudarnos a identificar a los candidatos m&aacute;s adecuados para el puesto.<\/p>\\n<hr \/>\\n<p><strong>Autorizaci&oacute;n de Trabajo<\/strong><\/p>\\n<p>De conformidad con la ley federal, solo se considerar&aacute;n para este puesto los solicitantes que est&eacute;n legalmente autorizados para trabajar en los Estados Unidos. Deben residir en los Estados Unidos o contar con una direcci&oacute;n v&aacute;lida de residencia en EE.\u202fUU.<\/p>\\n<p>Para obtener m&aacute;s informaci&oacute;n sobre los estados donde hay trabajo disponible y sobre Igualdad de Oportunidades en el Empleo como solicitante, haga clic <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>AQU&Iacute;<\/strong><\/a>.<\/p>\\n<\/div>\\n<p>---<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Customer Service Rep &ndash; Remote (Bilingual: English \/ Spanish) works from home and interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and\/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote Customer Service Rep &ndash; (Bilingual: English \/ Spanish), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep &ndash; (Bilingual: English \/ Spanish) working from home, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support using a call flow guide in the customer&rsquo;s preferred language<\/li>\\n<li>Help customers resolve basic technical issues<\/li>\\n<li>Track, document, and retrieve information in databases<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep &ndash; (Bilingual: English \/ Spanish) (Remote) role include:<\/p>\\n<ul>\\n<li>The ability to read, write and speak fluently both Spanish and English<\/li>\\n<li>1+ year of customer service experience<\/li>\\n<li>Open availability<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Paid training and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Work-from-home convenience<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1716484\",\"location\":\"Remote, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:05.074-05:00\",\"created_at\":\"2026-03-20T18:07:21.400-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Customer-Service-Rep---Remote--Bilingual--English---Spanish-_R1716484\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Customer-Service-Rep---Remote--Bilingual--English---Spanish-_R1716484\/apply\",\"job_requisition_id\":\"R1716484\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87018af1fe5f4b0719a418\",\"address\":\"thomas.mcmanus@concentrix.com\"},\"last_name\":\"Mcmanus\",\"first_name\":\"Thomas\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716484\",\"wid\":\"163ec871ad23101def8fe8bfde3a0000\",\"descriptor\":\"R1716484 Customer Service Rep \u2013 Remote (Bilingual: English \/ Spanish) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b59c6a311d23012ade3dda7e57154f25\",\"address\":\"brooke.schuler@concentrix.com\"},\"last_name\":\"Schuler\",\"first_name\":\"Brooke\"},{\"email\":{\"wid\":\"9f196ba80a8701e1506dfcaa05190fed\",\"address\":\"debra.rice@concentrix.com\"},\"last_name\":\"Rice\",\"first_name\":\"Debra L\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"593\",\"campaign_id\":\"22519\",\"campaign_title\":\"Advisor I, Customer Service R1716301\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Portuguese-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Portuguese (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1716301\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:36.039+08:00\",\"created_at\":\"2026-03-20T18:07:05.578+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Portuguese-Speaking----Global-e-Commerce_R1716301\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365413\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Portuguese-Speaking----Global-e-Commerce_R1716301\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Portuguese-Speaking----Global-e-Commerce_R1716301\/apply\",\"job_requisition_id\":\"R1716301\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716301\",\"wid\":\"65bce31c82a910069753b0d12f7e0000\",\"descriptor\":\"Content Moderator (Portuguese-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"402\",\"campaign_id\":\"198\",\"campaign_title\":\"Cnovapay KYB\/ Chinese \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"KYB Analyst with Chinese - Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong><em>KYB Analyst with Chinese<\/em><\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. <strong>You don't have previous experience? No worries, if you know Chinese and you have willingness to learn and grow, we provide the training in order for you to be successfull in the role.<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <strong><em>KYB Analyst with Chinese<\/em><\/strong>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Perform <strong>KYB checks<\/strong> on new and existing corporate clients<\/li>\\n<li>Review and validate corporate documents (e.g., certificates of incorporation, shareholder registers, articles of association)<\/li>\\n<li>Conduct <strong>risk assessments<\/strong> based on jurisdiction, industry, and ownership structure<\/li>\\n<li>Escalate high-risk cases or suspicious activities to senior compliance teams<\/li>\\n<li>Maintain accurate and up-to-date records in internal systems<\/li>\\n<\/ul>\\n<p><strong>Your qualifications (mandatory)&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are proficient in Chinese (C1) <strong>and<\/strong> English (B2) <strong>or<\/strong> Romanian (B2)<\/li>\\n<li>Have good PC Skills<\/li>\\n<li>Are available to work from our office in Iasi or availability to relocate in Iasi<\/li>\\n<li>Have your educational studies finalized<\/li>\\n<li>Available for a full-time program in shifts&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications (desirable)&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you have:<\/p>\\n<ul>\\n<li>Analytical mindset with strong attention to detail<\/li>\\n<li>Good communication and documentation skills<\/li>\\n<li>Proactivity, self-motivation and solution-orientation<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on <strong>(no previous experience needed)<\/strong><\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"201743296\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T17:17:52.709+03:00\",\"created_at\":\"2026-03-20T17:07:18.465+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1322\",\"campaign_id\":\"14550\",\"campaign_title\":\"Associate, Account Manager R1714210\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Account Manager\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Associate Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714210\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"8640\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-16T12:06:36.422+08:00\",\"created_at\":\"2026-03-20T14:04:02.307+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Account-Manager_R1714210\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3227\",\"descriptor\":\"Associate, Account Manager\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365362\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Account-Manager_R1714210\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Account-Manager_R1714210\/apply\",\"job_requisition_id\":\"R1714210\"}],\"organizations\":[{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101ef5db3820ad1b0000\",\"descriptor\":\"W0ZP4Z P_HPI Malaysia Store\",\"reference_id\":\"W0ZP4Z\",\"custom_reference_id\":\"W0ZP4Z\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"c03d0478f7c3101ee7e2e19f6d330000\",\"descriptor\":\"14070 - Hpinc - WHSBTAPAC65\",\"reference_id\":\"WHSBTAPAC65\",\"custom_reference_id\":\"WHSBTAPAC65\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714210\",\"wid\":\"504b4c2ae4fd101cd8a628486f360000\",\"descriptor\":\"Associate, Account Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years of working experience in sales or account management preferably within IT hardware industry<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1892\",\"campaign_id\":\"222\",\"campaign_title\":\"Advisor I, B2B Sales R1715543\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (German-speaking) - On-site - High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Live Expert in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Demonstrate products and features on a video call\u00a0<br \/>- Increase sales and market share through your interactions\u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<br \/>- Maintain an expert understanding of products\u00a0<br \/>- Merchandising, maintaining, and reporting on inventory\u00a0<br \/>- Scriptwriting and translations\u00a0<br \/>- Creating and presenting training content\u00a0<br \/>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in German and advanced English\u00a0<br \/>- Have previous customer service and\/or sales experience\u00a0<br \/>- Have passion or previous work experience within technology\u00a0<br \/>- Are friendly and have an engaging personality\u00a0<br \/>- Are comfortable working in a training and sales environment\u00a0<br \/>- Are comfortable working on camera\u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change\u00a0<br \/>- Have strong communication skills\u00a0<br \/>\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19.600 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; Medical Insurance\u00a0<br \/>- Friendly office location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f\u00a0<\/p><p><b><u><span>R1715543\u00a0<\/span><\/u><\/b><\/p>\",\"ats_external_id\":\"R1715543\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:16.349+02:00\",\"created_at\":\"2026-03-20T13:06:40.005+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103000082\",\"wid\":\"05f4e94c12f61010e7cfe15fbb7b0000\",\"descriptor\":\"Eva Saragosa (103000082)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365497\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--German-speaking----On-site---High-Tech-Industry---HE03_R1715543\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Live-Expert--German-speaking----On-site---High-Tech-Industry---HE03_R1715543\/apply\",\"job_requisition_id\":\"R1715543\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101ee79da64c2aff0000\",\"descriptor\":\"20005 - Hpinc - WHSBTSPAIN132\",\"reference_id\":\"WHSBTSPAIN132\",\"custom_reference_id\":\"WHSBTSPAIN132\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef572da36a87e0000\",\"descriptor\":\"W0ZNLP P_Sbt_Spain_Hpi Live\",\"reference_id\":\"W0ZNLP\",\"custom_reference_id\":\"W0ZNLP\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"quentin.guerin@concentrix.com\"},\"first_name\":\"Quentin Roland Guerin (102539206)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715543\",\"wid\":\"65bce31c82a91005f83382f9ebf30000\",\"descriptor\":\"Live Expert (German-speaking) - On-site - High Tech Industry - HE03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1893\",\"campaign_id\":\"220\",\"campaign_title\":\"Advisor II, B2B Sales R1715766\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Danish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Thursday 9:00 to 18:00, Friday 09:00\u00a0\u00a0to 16:30.<\/p><p>- Salary <span>34.000 euros gross\/year &#43; up to 5.000 euros gross\/year &#43; private medical insurance<\/span><\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><span>R1715766<\/span><\/p>\",\"ats_external_id\":\"R1715766\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T18:55:52.980+02:00\",\"created_at\":\"2026-03-20T11:07:06.778+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365444\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1715766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Danish-speaking----Hybrid---Cloud-Solutions-MV02_R1715766\/apply\",\"job_requisition_id\":\"R1715766\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"berk.korkmaz1@concentrix.com\"},\"first_name\":\"Berk Korkmaz (102539770)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715766\",\"wid\":\"8a4883d8fc1c101d4a3aa768638a0000\",\"descriptor\":\"Solution Specialist (Danish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1323\",\"campaign_id\":\"14547\",\"campaign_title\":\"Janitor R1712000\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de Limpieza\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<p><b>Auxiliares de Limpieza<\/b><\/p><p><b>Principales responsabilidades:<\/b><\/p><ul><li><p>Limpiar las superficies de \u00e1reas designadas del edificio como oficinas, ba\u00f1os y comedor.<\/p><\/li><\/ul><p>Las actividades dentro de esa responsabilidad son: eliminar polvo, barrer, trapear, hacer uso de aspiradora, ventanas, mamparas, espejos, reemplazar el revestimiento de los botes de basura.<\/p><ul><li><p>Notificar al supervisor inmediato sobre deficiencias o necesidades de reparaciones<\/p><\/li><li><p>Abastecer y mantener las salas de suministros<\/p><\/li><li><p>Seguir las normas de salud y seguridad<\/p><\/li><li><p>Preparaci\u00f3n de caf\u00e9 y abastecimiento de insumos de cafeter\u00eda (servilletas, crema en polvo, toallas de papel, t\u00e9s, palitos agitadores, az\u00facar).<\/p><\/li><\/ul><p><b>Habilidades<\/b>:<\/p><ul><li><p>Trabajo en equipo<\/p><\/li><li><p>Servicio al cliente<\/p><\/li><\/ul><p><b>Requisitos<\/b><\/p><ul><li><p>Vivir en un radio no mayor de 1 hora y media de traslado<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712000\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-10T00:15:56.757+08:00\",\"created_at\":\"2026-03-20T08:04:26.611+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Auxiliar-de-Limpieza_R1712000\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancypaola.pineda@concentrix.com\"},\"first_name\":\"Pineda Ariceaga, Nancy Paola\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102073287\",\"wid\":\"ca155c46931710118688a4c10b950000\",\"descriptor\":\"Paola Pineda (102073287)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1114\",\"descriptor\":\"Janitor\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366369\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Auxiliar-de-Limpieza_R1712000\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Auxiliar-de-Limpieza_R1712000\/apply\",\"job_requisition_id\":\"R1712000\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"ramon.trevino@concentrix.com\"},\"first_name\":\"Ram\u00f3n Trevi\u00f1o Acu\u00f1a (102092609)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1712000\",\"wid\":\"fe72e448495d10066e7f2ff3f2cc0000\",\"descriptor\":\"Auxiliar de Limpieza\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"594\",\"campaign_id\":\"22518\",\"campaign_title\":\"Advisor I, Customer Service R1716037\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) \u2013 Airline Company - Part-time\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experience the power of a game-changing career<\/b><\/span><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site) in Part-time<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><ul><li><span>Be in charge of booking management (altering, canceling, or creating new reservations)<\/span><\/li><li><span>Assist clients via inbound\/outbound calls and email<\/span><\/li><li><span>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/span><\/li><li><span>Deal with claims (strikes, lateness, Cancelation etc.)<\/span><\/li><li><span>Give real-time, accurate information that empowers the customer to make decisions.<\/span><\/li><li><span>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/span><\/li><li><span>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/span><\/li><\/ul><p><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have a high level of French (C1) and English (B2) - written and oral <\/span><\/li><li><span>Have excellent communication skills coupled with empathy and team spirit<\/span><\/li><li><span>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/span><\/li><li><span>Have at least 6 months of experience in Customer Service or as a tourism\/travel representative <\/span><\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li>C<span><span>ompetitive salary (base and <\/span><span>additional<\/span><span> bonuses)<\/span><\/span><span>\u00a0<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>4 hours Part-time Schedules : 8a.m. to 12a.m., or 5p.m. to 9p.m..<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><span><b>Concentrix is an equal-opportunity employer<\/b><\/span><\/p><p><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p><p><\/p><p><span><b>Eligibility to work<\/b><\/span><\/p><p><span>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/p>\",\"ats_external_id\":\"R1716037\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:42.807+08:00\",\"created_at\":\"2026-03-20T00:08:57.212+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Airline-Company---Part-time_R1716037-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365415\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Airline-Company---Part-time_R1716037-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Airline-Company---Part-time_R1716037-1\/apply\",\"job_requisition_id\":\"R1716037\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716037\",\"wid\":\"fe72e448495d10065ae9ff295f8e0000\",\"descriptor\":\"Customer Representative (French-speaking) \u2013 Airline Company - Part-time\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"595\",\"campaign_id\":\"22517\",\"campaign_title\":\"Advisor I, Customer Service R1716040\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) \u2013 Airline Company - Part-time\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site) in Part-time<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Be in charge of booking management (altering, canceling, or creating new reservations)<\/li><li>Assist clients via inbound\/outbound calls and email<\/li><li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li><li>Deal with claims (strikes, lateness, Cancelation etc.)<\/li><li>Give real-time, accurate information that empowers the customer to make decisions.<\/li><li>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/li><li>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Spanish (C1) and English (B2) - written and oral<\/li><li>Have excellent communication skills coupled with empathy and team spirit<\/li><li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li><li>Have at least 6 months of experience in Customer Service or as a tourism\/travel representative<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>Competitive salary (base and additional bonuses)\u00a0<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>4 hours Part-time Schedules :\u00a0 8a.m. to 12a.m., or 5p.m. to 9p.m..<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1716040\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:38.467+08:00\",\"created_at\":\"2026-03-20T00:08:56.896+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Spanish-speaking----Airline-Company---Part-time_R1716040\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Spanish-speaking----Airline-Company---Part-time_R1716040\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Spanish-speaking----Airline-Company---Part-time_R1716040\/apply\",\"job_requisition_id\":\"R1716040\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716040\",\"wid\":\"1722b2173b90101d900e3c4e15cc0000\",\"descriptor\":\"Customer Representative (Spanish-speaking) \u2013 Airline Company - Part-time\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"596\",\"campaign_id\":\"22515\",\"campaign_title\":\"Advisor I, Customer Service R1715964\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (francophone) - Volkswagen - T\u00e9l\u00e9travail\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que\u00a0<b>Repr\u00e9sentant du Service Client\u00e8le au Portugal (T\u00e9l\u00e9travail<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>R\u00e9pondre aux demandes des clients par le biais de plusieurs canaux, en mettant \u00e0 jour les syst\u00e8mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li><li>\u00c9tablir des relations solides avec les clients en traitant les demandes avec rapidit\u00e9 et professionnalisme.<\/li><li>Favoriser la r\u00e9tention et la fid\u00e9lisation des clients en soutenant les r\u00e9sultats positifs des demandes.<\/li><li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li><li>Collaborer efficacement avec les membres de l&#39;\u00e9quipe et la direction.<\/li><li>Fournir un retour d&#39;information sur les questions \u00e9mergentes et identifier les domaines d&#39;am\u00e9lioration de mani\u00e8re proactive.<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as\u00a0un haut niveau de fran\u00e7ais (\u00e9crit et oral) et un bon niveau d&#39;anglais (B2)<\/li><li>T&#39;as\u00a01 an d&#39;exp\u00e9rience dans des fonctions techniques ou dans le service client automobile.<\/li><li>T&#39;es passionn\u00e9(e) par les sujets li\u00e9s \u00e0 l&#39;automobile et t&#39;as des comp\u00e9tences en technologie.<\/li><li>T&#39;es capable de comprendre les politiques, les proc\u00e9dures et les garanties et t&#39;es familier avec la g\u00e9ographie du march\u00e9.<\/li><li>T&#39;es capable de prendre des d\u00e9cisions ind\u00e9pendantes et\u00a0t&#39;as de solides comp\u00e9tences en mati\u00e8re de documentation.<\/li><li>T&#39;es capable de r\u00e9soudre des probl\u00e8mes et de fournir des solutions.<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>T\u00e9l\u00e9travail depuis le Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1715964\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.700+08:00\",\"created_at\":\"2026-03-19T22:04:10.279+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Reprsentant-clientle--francophone----Volkswagen---Tltravail_R1715964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368086\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Reprsentant-clientle--francophone----Volkswagen---Tltravail_R1715964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Reprsentant-clientle--francophone----Volkswagen---Tltravail_R1715964\/apply\",\"job_requisition_id\":\"R1715964\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715964\",\"wid\":\"1c2d361fdab1101d86316b5eb57a0000\",\"descriptor\":\"Repr\u00e9sentant client\u00e8le (francophone) - Volkswagen - T\u00e9l\u00e9travail\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1324\",\"campaign_id\":\"14540\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1713297\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Writer \/ Catalogue Administrator - Intune\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><b>We&#39;re Concentrix.<\/b> The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled.<\/p><p><\/p><p>With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We are seeking a highly skilled <\/span><b>Technical Writer \/ Catalogue Administrator<\/b><span> with <b>Intune<\/b> background for our Intune team. In this role, you will manage content quality, catalogue maintenance, and skilling initiatives across global delivery programs. With a strong technical background, you will engage hands-on in lab environments, standardize processes, and ensure accessibility compliance across workloads.<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Track and plan catalogue maintenance aligned to established timelines.<\/p><\/li><li><p>Support bug resolution related to IP by collaborating with IP owners on content updates\/fixes.<\/p><\/li><li><p>Ensure proper set-up and publishing of IP assets post-release.<\/p><\/li><li><p>Schedule timely content updates in line with product updates.<\/p><\/li><li><p>Maintain content quality, standards, and accessibility compliance.<\/p><\/li><li><p>Fix content\/lab issues, maintain scripts and VMs in LOD.<\/p><\/li><li><p>Standardize process and tracking for all labs.<\/p><\/li><li><p>Ensure product deprecations are flagged and managed with IP leads.<\/p><\/li><li><p>Coordinate localisation of content.<\/p><\/li><li><p>Assist with the creation and maintenance of readiness plans by workload (L100\u2013L400).<\/p><\/li><li><p>Maintain associated slide decks and secure IP Owner sign-off on updates.<\/p><\/li><li><p>Assist with the creation of monthly newsletters and announcements.<\/p><\/li><li><p>Support updates of the GD SharePoint Online pages for skilling and catalogue changes.<\/p><\/li><li><p>Keep stakeholder maps current and accurate.<\/p><\/li><li><p>Support delivery reporting and follow-up activities.<\/p><\/li><li><p>Create \u2018How to\u2019 guides, battlecards, and templates for tools and processes.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Have proven experience in technical writing and content management within a global organisation.<\/p><\/li><li><p>Possess strong organisational and project management skills.<\/p><\/li><li><p>Demonstrate excellent communication and stakeholder engagement abilities.<\/p><\/li><li><p>Can work collaboratively across multiple teams and time zones.<\/p><\/li><li><p>Have a keen attention to detail.<\/p><\/li><\/ul><p><\/p><p><b>Nice to have:<\/b><\/p><ul><li><p>Are skilled in Intune Administration, Governance and Security (L400).<\/p><\/li><li><p>Have experience with Configuration Manager (L300), Windows 365, and Azure Virtual Desktops (L300).<\/p><\/li><li><p>Have experience with Surface\/Mac OS (not required but nice to have).<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1713297\",\"location\":\"Bucuresti, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-01T16:04:43.994+08:00\",\"created_at\":\"2026-03-19T20:04:47.512+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Technical-Writer---Catalogue-Administrator---Intune_R1713297-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Bucuresti\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":null,\"primary_location\":{\"id\":\"RO-WAH-ROMAN-01\",\"wid\":\"caee893f0ff1010409ed122336100000\",\"descriptor\":\"RON Work- at -Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365304\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Technical-Writer---Catalogue-Administrator---Intune_R1713297-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Technical-Writer---Catalogue-Administrator---Intune_R1713297-1\/apply\",\"job_requisition_id\":\"R1713297\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713297\",\"wid\":\"8a4883d8fc1c101ce1acbaf0614a0000\",\"descriptor\":\"Technical Writer \/ Catalogue Administrator - Intune\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1325\",\"campaign_id\":\"14539\",\"campaign_title\":\"Recruiter II R1701807\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter\",\"street\":\"LVA Daugavpils- Parades iela 1\",\"address\":\"LVA Daugavpils- Parades iela 1\",\"city\":\"Daugavpils\",\"state\":null,\"postal_code\":\"LV-5401\",\"region\":null,\"country\":\"Latvia\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b><span>About the role,<\/span><\/b><span>\u00a0as a Recruiter, you will be responsible for<\/span><\/p><ul><li><p>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/p><\/li><li><p>Assist with recommendations to hiring manager on candidate <u><span>hiring<\/span><\/u><\/p><\/li><li><p><span>Support with candidate sourcing, using different channels such as social media and job platforms<\/span> etc.<\/p><\/li><li><p>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/p><\/li><li><p>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/p><\/li><li><p><span>Promote the Company image to candidates and external service providers <\/span><\/p><\/li><\/ul><p><\/p><p><b>To be a great fit for this role, you have<\/b>:<\/p><ul><li><p><span>Minimum 3 months experience in similar role<\/span><\/p><\/li><li><p>Strong communication skills, both written and verbal in Russian (Native) and English (<i>interviews are conducted in both languages \u200b\u200baccording to customer requirements<\/i>)<\/p><\/li><li><p>Ability to multi-task, prioritize, and meet timelines on deliverables<\/p><\/li><li><p>Proficient in Microsoft Office<\/p><\/li><\/ul><p><\/p><p><b>We offer:<\/b><\/p><ul><li><p>A salary of 1167 \u2013 1622 Euros Gross \/ month depending on experience<\/p><\/li><li><p>A good health insurance which includes gym and dentistry<\/p><\/li><li><p>Supportive and fun coworkers (if we do say so ourselves)<\/p><\/li><li><p><span>Paid mobile phone bill for personal usage<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Agreement<\/span><\/b><span>: Fixed term, 1 year from start<\/span><\/p><p><b>Start date:\u00a0<\/b>ASAP<\/p><p><b>Working hours:\u00a0<\/b>Monday - Friday, from 09:00 to 17:30<\/p><p><b><span>Location:<\/span><\/b><span>\u00a0<\/span>Daugavpils, Parades iela 1, with the possibility to work periodically from home<\/p><p><\/p><p><b>Our\u00a0recruitment process<\/b>\u00a0consists of a short phone interview, and if we turn out to be a match, an interview and a background check. <span>Candidates also needs to have clear criminal background check, this will\u00a0 be requested if role will be offered.<\/span><\/p><p><\/p><p>-----<\/p><p><\/p><p><span><b>Izbaudi jaunu karjeras izaicin\u0101jumu!<\/b><\/span><\/p><p><span>Vai Tu mekl\u0113 savu n\u0101kamo karjeras izaicin\u0101jumu? M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis, kas nodro\u0161ina n\u0101kotnes z\u012bmolu att\u012bst\u012bbu. M\u0113s pal\u012bdzam labi zin\u0101miem z\u012bmoliem, tiem, kurus Tu izmanto katru dienu, uzlabot savu darb\u012bbu ar tehnolo\u0123ij\u0101m un integr\u0113tiem risin\u0101jumiem vair\u0101k nek\u0101 70 valst\u012bs.\u00a0Un m\u0113s lepojamies, ka gadu no gada esam atz\u012bti ar apbalvojumiem k\u0101 \u201c<i>World&#39;s Best Workplaces<\/i>&#34; \u201c<i>Best Companies for Career Growth<\/i>\u201d un \u201c<i>Best Company Culture<\/i>\u201d.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Darba apraksts<\/b><\/span><\/p><ul><li><span>Pilna cikla atlases procesa vad\u012b\u0161ana<\/span><\/li><li><span>Kl\u0101tienes un att\u0101lin\u0101tu interviju vad\u012b\u0161ana, izmantojot da\u017e\u0101dus atlases r\u012bkus un metodes<\/span><\/li><li><span>Sadarb\u012bba ar vad\u012bt\u0101jiem, kas piedal\u0101s atlases proces\u0101<\/span><\/li><li><span>Pal\u012bdz\u0113t ar kandit\u0101tu piesaiti, izmantojot da\u017e\u0101dus kan\u0101lus, k\u0101 piem\u0113ram, sludin\u0101jumu port\u0101lus un soci\u0101los t\u012bklus<\/span><\/li><li><span>Izmantot atlases (<i>CRM<\/i>) un person\u0101la da\u013cas (<i>HRIS<\/i>) sist\u0113mu, kas paredz\u0113ta kandid\u0101tu datu apstr\u0101dei un kandid\u0101tu pie\u0146em\u0161anai darb\u0101<\/span><\/li><li><span>Sekot l\u012bdzi atlases procesa vadl\u012bnij\u0101m un nodro\u0161in\u0101t vien\u0101dus standartus visiem kandid\u0101tiem<\/span><\/li><li><span>Str\u0101d\u0101t pie person\u0101la atlases procesa un darba dev\u0113ja z\u012bmola pilnveides<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>M\u016bsu pras\u012bbas<\/b><\/span><\/p><ul><li><span>Vismaz 3 m\u0113ne\u0161u pieredze l\u012bdz\u012bg\u0101 amat\u0101<\/span><\/li><li><span>\u013boti labas ang\u013cu un krievu valodas prasmes (intervijas tiek vad\u012btas min\u0113taj\u0101s valod\u0101s atbilsto\u0161i klientu pras\u012bb\u0101m)<\/span><\/li><li><span>Sp\u0113ja izv\u0113rt\u0113t priorit\u0101tes un patst\u0101v\u012bgi pl\u0101not savu darba laiku<\/span><\/li><li><span>Labas prasmes darb\u0101 ar MS Office r\u012bkiem<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>M\u0113s pied\u0101v\u0101jam<\/b><\/span><\/p><ul><li><span>Atalgojumu s\u0101kot no 1166,00 l\u012bdz 1622,58- Euro \/ bruto (atkar\u012bgs no kandid\u0101ta pieredzes)<\/span><\/li><li><span>Darbs no biroja, Daugavpil\u012b, bet ar iesp\u0113ju str\u0101d\u0101t no ar\u012b no m\u0101j\u0101m<\/span><\/li><li><span>Atmaks\u0101tu ikm\u0113ne\u0161a telefona r\u0113\u0137inu (gan darba, gan priv\u0101tais numurs)<\/span><\/li><li><span>Fantastiskus kol\u0113\u0123us un pieredzi glob\u0101l\u0101 uz\u0146\u0113mum\u0101<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Darba l\u012bgums<\/b>: Uz noteiktu laiku (l\u012bdz gadam)<\/span><\/p><p><span><b>Start date:\u00a0<\/b>P\u0113c iesp\u0113jas \u0101tr\u0101k \/ atkar\u012bgs no kandid\u0101ta pieejam\u012bbas<\/span><\/p><p><span><b>Working hours:\u00a0<\/b>Pirmdiena \u2013 piektdiena, no 09:00 l\u012bdz 17:30<\/span><\/p><p><span><b>Location:\u00a0<\/b>Par\u0101des iela 1,\u00a0Daugavpils<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>M\u016bsu atlases process: telefona intervija, intervija ar atlases komandas vad\u012bt\u0101ju (ang\u013cu valod\u0101) un rekomend\u0101cija iesnieg\u0161ana no iepriek\u0161\u0113j\u0101 darba dev\u0113ja. Ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101uzr\u0101da izzi\u0146a par nesod\u0101m\u012bbu.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1701807\",\"location\":\"Daugavpils\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:13.314+08:00\",\"created_at\":\"2026-03-19T20:04:44.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Daugavpils---Parades-iela-1\/Recruiter_R1701807-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1121e5c7def2102173f74bceb2ea0000\",\"descriptor\":\"Concentrix Latvia SIA\",\"reference_id\":\"WLV02\",\"organization_reference_id\":\"WLV02\"},\"location\":{\"city\":\"Daugavpils\",\"state\":null,\"country\":{\"wid\":\"1c026f3b1b8640d8bdfcb95466663e4d\",\"iso2\":\"LV\",\"iso3\":\"LVA\",\"descriptor\":\"Latvia\",\"iso_numeric\":\"428\"},\"postal_code\":\"LV-5401\",\"primary_location\":{\"id\":\"LV-DAU-PARAD-01\",\"wid\":\"39905d3e72c510205d7d1c6c09dc0000\",\"descriptor\":\"LVA Daugavpils- Parades iela 1\"}},\"languages\":[\"Latvian\",\"English\",\"Russian\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365281\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Daugavpils---Parades-iela-1\/Recruiter_R1701807-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Daugavpils---Parades-iela-1\/Recruiter_R1701807-1\/apply\",\"job_requisition_id\":\"R1701807\"}],\"organizations\":[{\"wid\":\"5177aea6045b1039803a436ee2b00000\",\"descriptor\":\"W0ZNTL Nordics-Lv Recruitment\",\"reference_id\":\"W0ZNTL\",\"custom_reference_id\":\"W0ZNTL\",\"company_reference_id\":null},{\"wid\":\"abb4c0410095101e0a5d77becb0b0000\",\"descriptor\":\"COGS (SITE) LV - Recruitment 510120005\",\"reference_id\":\"WH510120005\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101eed3ce2b8e4b50000\",\"descriptor\":\"14672 - Opexother - WHNORDICVLREC\",\"reference_id\":\"WHNORDICVLREC\",\"custom_reference_id\":\"WHNORDICVLREC\",\"company_reference_id\":null},{\"wid\":\"1121e5c7def2102173f74bceb2ea0000\",\"descriptor\":\"Concentrix Latvia SIA\",\"reference_id\":\"WLV02\",\"custom_reference_id\":null,\"company_reference_id\":\"WLV02\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"erika.pjerne@concentrix.com\"},\"first_name\":\"Erika Pjerne (102384906)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1701807\",\"wid\":\"7c24bb32d488101b6f6279c3d9050000\",\"descriptor\":\"Recruiter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"597\",\"campaign_id\":\"22514\",\"campaign_title\":\"Advisor I, Customer Service R1715944\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Online Media Services\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Online<\/b><b> Media Services in Braga, Portugal (On-Site)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C1 written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated and a great team player<\/li><\/ul><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1715944\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.941+08:00\",\"created_at\":\"2026-03-19T20:04:40.394+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Representative--German-speaking----Online-Media-Services_R1715944\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368084\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Representative--German-speaking----Online-Media-Services_R1715944\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Representative--German-speaking----Online-Media-Services_R1715944\/apply\",\"job_requisition_id\":\"R1715944\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715944\",\"wid\":\"b766ea11f892101d83654f78924d0000\",\"descriptor\":\"Customer Representative (German-speaking) - Online Media Services\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1326\",\"campaign_id\":\"14537\",\"campaign_title\":\"Sr. Consultant, Client Success Business Consulting R1712480\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Manager - Innovation\",\"street\":\"PHL Quezon City - Tera Tower 16th Floor\",\"address\":\"PHL Quezon City - Tera Tower 16th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1712480\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:57:53.720+08:00\",\"created_at\":\"2026-03-19T18:04:37.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Senior-Manager---Innovation_R1712480\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-07\",\"wid\":\"740544c0a47f0172be20ca8f1f116c66\",\"descriptor\":\"PHL Quezon City - Tera Tower 16th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1166\",\"descriptor\":\"Sr. Consultant, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365201\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Senior-Manager---Innovation_R1712480\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Senior-Manager---Innovation_R1712480\/apply\",\"job_requisition_id\":\"R1712480\"}],\"organizations\":[{\"wid\":\"efab239a41c11015705cf39e57ec0000\",\"descriptor\":\"W0ZV8J Phgeo_Cso\",\"reference_id\":\"W0ZV8J\",\"custom_reference_id\":\"W0ZV8J\",\"company_reference_id\":null},{\"wid\":\"b8f41d9a025610165c79347708980000\",\"descriptor\":\"(GEO) TRANSFORMATION\",\"reference_id\":\"GEOTRANSFORMATI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"efab239a41c110156e4d1a272e150000\",\"descriptor\":\"23160 - Opexother - PHGEOCSO\",\"reference_id\":\"PHGEOCSO\",\"custom_reference_id\":\"PHGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ericson.rivero@concentrix.com\"},\"first_name\":\"Ericson Rivero (101996230)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1712480\",\"wid\":\"504b4c2ae4fd101d7a57194221ab0000\",\"descriptor\":\"Senior Manager - Innovation\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1327\",\"campaign_id\":\"14536\",\"campaign_title\":\"Manager I, Training &amp; Quality R1715908\",\"campaign_type\":\"job_application\",\"job_title\":\"Training & Quality Manager - BPO Industry\",\"street\":\"NOR Fredrikstad  - Kr\u00e5ker\u00f8yveien 2B\",\"address\":\"NOR Fredrikstad  - Kr\u00e5ker\u00f8yveien 2B\",\"city\":\"Fredrikstad\",\"state\":null,\"postal_code\":\"1671\",\"region\":null,\"country\":\"Norway\",\"short_description\":\"The Training and Quality Manager is responsible for leading the design, delivery, and continuous improvement of classroom and virtual training programs to ensure workforce readiness across assigned client accounts. This role manages a team of Trainers and Quality staff, providing coaching, development, and performance oversight to drive consistent service excellence.\",\"long_description\":\"<p><b>T<\/b><span><b><span>he Training &amp; Quality Manager is responsible for:<\/span><\/b><br \/><span>- Assisting with the analysis, scheduling and implementation of all classroom and virtual training in support of assigned client programs to ensure superior workforce preparation. This role is responsible for a single client or multiple clients with multiple programs or lines of businesses which can be across multiple sites \/ geos or with high headcount.<\/span><br \/><span>This includes supervising and developing Trainers who support their assigned portfolio. This position cultivates strong client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department. In addition, this role is responsible to develop the Training department, to align with the CNX standards and supports in mentoring and developing Supervisor \/Sr. Supervisor Training.<\/span><br \/><span>-Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/span><br \/><span>-Conduct Train-the-Trainer sessions<\/span><br \/><span>-Create and maintain advisor training schedule<\/span><br \/><span>-Accountable for achieving the training performance metrics incl. creating proactively actions plans. Using the training monitoring tools efficiently and self-reliantly. Strong analytical skills and experienced in root cause analysis tools. Able to bring client and CNX standards together and implement and evaluate CNX Standards (processes, tools, audits)\u00a0<\/span><br \/><span>-Coordinate with the Quality Leadership and Operations on consistency issues<\/span><br \/><span>-Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day formal interaction with clients incl. Business reviews.<\/span><br \/><span>-Recommend curriculum modifications to Training Manager or client on the basis of internal feedback and\/or Training Needs Analysis. May support internal\/external Instructional Design team in designing and developing training materials considering the CNX standard for various instructional delivery methods including computer-based training, classroom\/virtual training, and written job aids. Regular evaluations of the material, concept and Training duration.<\/span><br \/><span>-Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/span><br \/><span>-Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/span><br \/><span>Managing Transaction Monitoring for clients with multiple programs or lines of businesses within a single site. This position supervises all Quality staff members who support their assigned portfolio. He\/she is responsible for the accuracy of evaluations, analysis and overall performance of Quality staff members, as well as the skill level and development of the employees in their teams.<\/span><br \/><span>-Supervise work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/span><br \/><span>-Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/span><br \/><span>-Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/span><br \/><span>-Develop strong working relationships with key Business stakeholders, internal and external<\/span><br \/><span>-Oversee audits of key support processes within each account and recommends changes<\/span><\/span><br \/>\u00a0<\/p><p><br \/><span><b><span>Candidate Profile:<\/span><\/b><\/span><br \/><span><span>-1 - 3 Years of Experience in a similar role (Quality\/Training Team Leader\/Supervisor\/Manager).<\/span><br \/><span>-BPO\/Contact Centre experience.<\/span><br \/><span>-Detail-oriented.<\/span><br \/><span>-Ability to multi-task and meet timelines on deliverables.<\/span><br \/><span>-Proficient in Microsoft Office.<\/span><br \/><span>-Effective communication skills, both written and verbal.<\/span><\/span><\/p><p><\/p><p><\/p><h2><b>Disclaimer:<\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1715908\",\"location\":\"Fredrikstad\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:56:40.032+08:00\",\"created_at\":\"2026-03-19T18:04:35.820+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fredrikstad\",\"state\":null,\"country\":{\"wid\":\"d07f8ca8625e4345b98a91d0558b872a\",\"iso2\":\"NO\",\"iso3\":\"NOR\",\"descriptor\":\"Norway\",\"iso_numeric\":\"578\"},\"postal_code\":\"1671\",\"primary_location\":{\"id\":\"NO-FRE-KRAKE-01\",\"wid\":\"6cb4db9d9751101dbe4451b8c4f50000\",\"descriptor\":\"NOR Fredrikstad  - Kr\u00e5ker\u00f8yveien 2B\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365261\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NOR-Fredrikstad----Krkeryveien-2B\/Training---Quality-Manager---BPO-Industry_R1715908\/apply\",\"job_requisition_id\":\"R1715908\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"patrizia.ligas@concentrix.com\"},\"first_name\":\"Patrizia Ligas (102550120)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715908\",\"wid\":\"504b4c2ae4fd101d7dd644a5cf010000\",\"descriptor\":\"Training & Quality Manager - BPO Industry\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1328\",\"campaign_id\":\"14535\",\"campaign_title\":\"Sr. Representative, Operations Support R1715871\",\"campaign_type\":\"job_application\",\"job_title\":\"Rezeptionist\/in\",\"street\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"address\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"city\":\"Sarajevo\",\"state\":null,\"postal_code\":\"71000\",\"region\":null,\"country\":\"Bosnia and Herzegovina\",\"short_description\":\"\",\"long_description\":\"<p><b>Aufgaben:<\/b><\/p><ul><li><p>Empfang und Betreuung von G\u00e4sten<\/p><\/li><li><p>Annahme und Weiterleitung von Telefonanrufen<\/p><\/li><li><p>Bearbeitung von E-Mails und Korrespondenz<\/p><\/li><li><p>Terminplanung und -koordination<\/p><\/li><li><p>Check-in und Check-out der G\u00e4ste<\/p><\/li><li><p>Verwaltung von Reservierungen<\/p><\/li><li><p>An- und Abmeldung von Mitarbeitern<\/p><\/li><li><p>Entgegennahme und Verteilung der Post<\/p><\/li><li><p>Kommunikation und Koordination mit Kurierdiensten<\/p><\/li><li><p>Allgemeine administrative T\u00e4tigkeiten<\/p><\/li><li><p>Zusammenarbeit mit anderen Abteilungen<\/p><\/li><li><p>Sicherstellung eines professionellen und freundlichen Auftretens<\/p><\/li><\/ul><p><b>Anforderungen:<\/b><\/p><ul><li><p>Gute Deutschkenntnisse in Wort und Schrift<\/p><\/li><li><p>Englischkenntnisse sind von Vorteil, aber nicht erforderlich<\/p><\/li><li><p>F\u00fchrerschein der Klasse B erforderlich<\/p><\/li><li><p>Freundliches und kommunikatives Auftreten<\/p><\/li><li><p>Organisationsf\u00e4higkeit und Zuverl\u00e4ssigkeit<\/p><\/li><\/ul><p><b>Wir bieten:<\/b><\/p><ul><li><p>Arbeitszeit von 08:00 bis 16:00 Uhr, bei Bedarf verl\u00e4ngert<\/p><\/li><li><p>Angenehmes Arbeitsumfeld<\/p><\/li><li><p>Geregelte Arbeitszeiten<\/p><\/li><li><p>Leistungsgerechte Verg\u00fctung (nach Vereinbarung)<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1715871\",\"location\":\"Sarajevo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:53:12.840+08:00\",\"created_at\":\"2026-03-19T16:07:10.812+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BIH-Sarajevo---Bulevar-Mee-Selimovia-17a\/Rezeptionist-in_R1715871\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Sarajevo\",\"state\":null,\"country\":{\"wid\":\"03d13abe000e4b15bb68d39a597d439d\",\"iso2\":\"BA\",\"iso3\":\"BIH\",\"descriptor\":\"Bosnia and Herzegovina\",\"iso_numeric\":\"70\"},\"postal_code\":\"71000\",\"primary_location\":{\"id\":\"BA-SAR-MESES-01\",\"wid\":\"0ee2e7446272101d47a12313f61c0000\",\"descriptor\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"adisa.besicselman@concentrix.com\"},\"first_name\":\"Besic Selman, Adisa\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102906092\",\"wid\":\"40c990f5105c1034b98364fe8e220000\",\"descriptor\":\"Ajla Sjenarevic (102906092)\"},{\"id\":\"103057249\",\"wid\":\"12450442ebf2101bb4f46e65759a0000\",\"descriptor\":\"Majda Pozder (103057249)\"},{\"id\":\"102573997\",\"wid\":\"da7d7d2449a21010326ed0fb663c0001\",\"descriptor\":\"Adisa Besic Selman (102573997)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0740\",\"descriptor\":\"Sr. Representative, Operations Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365200\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BIH-Sarajevo---Bulevar-Mee-Selimovia-17a\/Rezeptionist-in_R1715871\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BIH-Sarajevo---Bulevar-Mee-Selimovia-17a\/Rezeptionist-in_R1715871\/apply\",\"job_requisition_id\":\"R1715871\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adisa.besicselman@concentrix.com\"},\"first_name\":\"Adisa Besic Selman (102573997)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715871\",\"wid\":\"cb65bbbc2627101d77fe5e0c87220000\",\"descriptor\":\"Rezeptionist\/in\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1894\",\"campaign_id\":\"219\",\"campaign_title\":\"Sr. Advisor I, Technical Support - Bilingual R1695757\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Norwegian - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Account Manager in Malaga (Hybrid)\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Want<\/span><span> to be part of an innovative and growing team? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as <\/span><span>a<\/span><span>n <\/span><\/span><b><span>Account Manager<\/span><span> in <\/span><span>Malaga<\/span><span> (Hybrid)<\/span><\/b><span><span>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the<\/span><span> tech <\/span><span>i<\/span><span>ndustry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Career growth and personal development\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>What <\/span><span>you\u2019ll<\/span><span> experience with us<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<\/span><span>n<\/span><\/span><b><span> Account Manager<\/span><\/b><span><span> in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Secure new customer wins for Cloud<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with local TCM on pipeline and partner introductions<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Control main performance indicators and run rates of pipeline<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Establish a foundation for how technology and services can meet customer\/partner needs<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are native or proficient in Norwegian <\/span><span>plus fluent in English<\/span><\/span><br \/><span><span>- Have 3-6&#43; years of technology related sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Have e<\/span><span>xperience working within a partner ecosystem and technical sales environment preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Have b<\/span><span>road knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Fundamentals certification required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Understand cloud deployment and adoption planning<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Major or minor in computer science, mathematics or engineering<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Proven track record of outstanding performance and achieving goals<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Exceptional interpersonal as well as verbal and written communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or <\/span><span>another role<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>-Full-time contract: Monday to Thursday from 09:00 to 17.30, Friday from 9:00 to 16:30<\/span><\/span><br \/><span><span>- <\/span><\/span><span><span>Salary offer: 35 000 \u20ac<\/span><span>\u00a0gross<\/span><span>\/year\u00a0<span><span> <\/span><\/span>\u00a0&#43; up to 5000 in bonus gross\/year\u00a0&#43; Private Medical Insurance<\/span><\/span><br \/><span><span>-Great office location in Benalmadena <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Career development program<\/span><span>,<\/span><span> specialized courses<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If all this feels like the perfect next step in your career journey, <\/span><span>we want<\/span><span> to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><br \/>R1695757<\/p><\/div>\",\"ats_external_id\":\"R1695757\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:18.216+02:00\",\"created_at\":\"2026-03-19T15:04:12.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2956\",\"descriptor\":\"Sr. Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362713\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Norwegian---speaking----Hybrid---Cloud-Solutions-MV02_R1695757\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Norwegian---speaking----Hybrid---Cloud-Solutions-MV02_R1695757\/apply\",\"job_requisition_id\":\"R1695757\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"alina.bouymejan@concentrix.com\"},\"first_name\":\"Alina Bouymejan (102540767)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695757\",\"wid\":\"eb52742f6eec1008662ded73bd360000\",\"descriptor\":\"Account Manager (Norwegian - speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"148\",\"campaign_id\":\"1092\",\"campaign_title\":\"R1715707 Arnold\\tBanking Customer Service (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Banking Customer Service Representative (On-Site)\",\"street\":\"1900 Meyer Drury Dr\",\"address\":\"1900 Meyer Drury Dr\",\"city\":\"Arnold\",\"state\":\"Missouri\",\"postal_code\":\"63010\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Banking Customer Service Representative (On-Site)\",\"long_description\":\"<p>The Banking Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Banking Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As Banking Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Banking Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/li>\\n<li>Servicing both Debit\/Credit Card and Debit\/Credit Card Fraud Calls.&nbsp; Servicing active debit\/credit card accounts including calls related to or inquiries of: Monetary transactions, non-monetary and maintenance transactions, provision of merchant\/cash authorizations, release authorizations or adjustments, account growth, and work cases.&nbsp;&nbsp;&nbsp; Non-Monetary transaction and maintenance transaction: adding authorized users, adding secondary account holder, balance transfers, enhanced account type, change of reward programs or repricing.&nbsp; Origination of new accounts.&nbsp; Debit\/Credit Card Fraud, addressing members report of unauthorized activity on their credit card or respond to outbound contacts.&nbsp; This includes calls from members who have filed a credit card fraud claim and have follow-up questions or calling to provide additional information regarding their fraud claim.&nbsp;<\/li>\\n<li>Maintain broad knowledge of client products and\/or services<\/li>\\n<li>Prepare complete and accurate work including appropriate notation of accounts as required<\/li>\\n<li>Be tenacious in tracking, documenting, and retrieving information in call tracking database<\/li>\\n<li>Be comfortable with fraud prevention, collections, and transaction disputes<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Banking Customer Service Representative role include:<\/p>\\n<ul>\\n<li>You must be at least 18 years of age<\/li>\\n<li>A high school diploma or equivalent<\/li>\\n<li>Strong communication skills in both verbal and written format<\/li>\\n<li>Exceptional listening and relationship building skills<\/li>\\n<li>Creative problem solver<\/li>\\n<li>Must have a minimum of 6 months customer service experience<\/li>\\n<li>Preferred experience in the banking and credit card industries<\/li>\\n<li>Strong PC knowledge and computer navigation skills<\/li>\\n<li>Proficiency in fast-paced multi-tasking and able to demonstrate resiliency in a fast-paced metric driven environment<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence, and must be located near 1900 Meyer Drury Drive, Arnold, MO<\/li>\\n<\/ul>\\n<p><br \/><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<br \/>&nbsp;<\/p>\\n<ul>\\n<li>The base salary range for this position is $17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715707\",\"location\":\"Arnold, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:05.016-05:00\",\"created_at\":\"2026-03-19T12:53:10.075-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Arnold\",\"state\":\"Missouri\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"63010\",\"primary_location\":{\"id\":\"US-ARN-MEYER-Y0\",\"wid\":\"b67da9176e3d1062f9dcac6636d1bc2e\",\"descriptor\":\"USA Arnold MO\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicholas.barbieri@concentrix.com\"},\"first_name\":\"Barbieri, Nicholas\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101003566\",\"wid\":\"f02666b239011009bd924a75f2d0b142\",\"descriptor\":\"Christine Steinkamp (101003566)\"},{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"103066000\",\"wid\":\"4e210a1e90b410019c8fb4e0a52e0000\",\"descriptor\":\"Nicholas Barbieri (103066000)\"},{\"id\":\"101502612\",\"wid\":\"6dbe6c9480f30131a0f779bf9b3f0762\",\"descriptor\":\"Melissa Brown (101502612)\"},{\"id\":\"100708873\",\"wid\":\"60219339f7a010649e3113332013ab14\",\"descriptor\":\"Mercedes Walker (100708873)\"},{\"id\":\"101242142\",\"wid\":\"76e05b2ea2fc01651f99819dc3626931\",\"descriptor\":\"Chaquitta Collins (101242142)\"},{\"id\":\"100733499\",\"wid\":\"60219339f7a01064b77c2caae8ada79d\",\"descriptor\":\"Roo Hoven (100733499)\"},{\"id\":\"511623\",\"wid\":\"9f196ba80a87015ff069792008194023\",\"descriptor\":\"Malikka Fothergill (511623)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Arnold-MO\/Banking-Customer-Service-Representative--On-Site-_R1715707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Arnold-MO\/Banking-Customer-Service-Representative--On-Site-_R1715707\/apply\",\"job_requisition_id\":\"R1715707\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"856c72a30fec100c3947fdc44b990000\",\"descriptor\":\"22850 - Usaa - 980004629\",\"reference_id\":\"980004629\",\"custom_reference_id\":\"980004629\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"tracina.jones@concentrix.com\"},\"first_name\":\"Tracina Jones (443899)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715707\",\"wid\":\"163ec871ad23101d413f1f527ead0000\",\"descriptor\":\"Banking Customer Service Representative (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"149\",\"campaign_id\":\"1091\",\"campaign_title\":\"R1715306 Hickory Customer Service\/Inbound Sales Representative \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/ Inbound Sales Representative Onsite\",\"street\":\"1507 7th St SE\",\"address\":\"1507 7th St SE\",\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service \/ Inbound Sales Rep (On-site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a\/an Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a\/an Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a\/an Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school diploma with six months of sales experience preferred<\/li>\\n<li>Demonstrated sales technique and product knowledge preferred<\/li>\\n<li>Courteous with strong customer service orientation<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Must reside in the United States or have a valid U.S. address for residence.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16-$17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<h2>&nbsp;<\/h2>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715306\",\"location\":\"Hickory, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:05.005-05:00\",\"created_at\":\"2026-03-19T12:35:32.267-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkx?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"connie.birth@concentrix.com\"},\"first_name\":\"Birth, Connie Banks\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100844316\",\"wid\":\"60219339f7a01064a16aef49a7647055\",\"descriptor\":\"Connie Birth (100844316)\"},{\"id\":\"101053199\",\"wid\":\"50f62ea2240c103639746af3557d14af\",\"descriptor\":\"Kaila Reid (101053199)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Customer-Service--Inbound-Sales-Representative-Onsite_R1715306\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Customer-Service--Inbound-Sales-Representative-Onsite_R1715306\/apply\",\"job_requisition_id\":\"R1715306\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lisa.henry@concentrix.com\"},\"first_name\":\"Lisa Henry (300072277)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715306\",\"wid\":\"65bce31c82a91005c7fbd0ee5d390000\",\"descriptor\":\"Customer Service\/ Inbound Sales Representative Onsite\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"150\",\"campaign_id\":\"1090\",\"campaign_title\":\"R1715324 Customer Service Rep (Travel Card Services) - On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Travel Enthusiast) - On-Site\",\"street\":\"34115 W 12 Mile Rd\",\"address\":\"34115 W 12 Mile Rd\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Rep (Travel Card Services) - On-Site\",\"long_description\":\"<p>The Customer Service Representative interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then the Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive incoming calls, chats, and emails, from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/li>\\n<li>Greet and converse with customers in a courteous, friendly, and professional manner.<\/li>\\n<li>Make recommendations based on the customer needs and preferences.<\/li>\\n<li>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/li>\\n<li>Research travel rates, destinations, options, accommodations, and packages for customers.<\/li>\\n<li>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/li>\\n<li>Read legal scripts verbatim while maintaining sales and quality standards.<\/li>\\n<li>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/li>\\n<li>Correctly answer general travel and site related questions from customers<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school degree or equivalent <em>(required)&nbsp;<\/em><\/li>\\n<li>Travel savvy: passion \/ experience with travel&nbsp;<\/li>\\n<li>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business <em>(preferred)<\/em>&nbsp;<\/li>\\n<li>At least 1 year of travel experience <em>(preferred)<\/em>&nbsp;<\/li>\\n<li>Travel Agent Certification <em>(preferred)&nbsp;<\/em><\/li>\\n<li>Global Distribution Experience for Service Agents <em>(preferred)<\/em><\/li>\\n<li>Proficiency in a multi-system environment&nbsp;<\/li>\\n<li>Basic internet and web-based application skills&nbsp;<\/li>\\n<li>Typing 35 wpm as verified by a formal test&nbsp;<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331.<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.50 - $18.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>Paid training and performance-based incentives.<\/li>\\n<li>Lucrative employee referral bonus opportunities and shift differentials<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>Production schedules are as followed, and assigned by the Operations Team:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715324\",\"location\":\"Farmington Hills, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:04.993-05:00\",\"created_at\":\"2026-03-19T12:32:00.555-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkw?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nicole.crockett@concentrix.com\"},\"first_name\":\"Crockett, Ivri Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100057712\",\"wid\":\"60219339f7a01064a5ddd2fcef2405a8\",\"descriptor\":\"Ivri Crockett (100057712)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Customer-Service-Representative--Travel-Enthusiast----On-Site_R1715324\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Customer-Service-Representative--Travel-Enthusiast----On-Site_R1715324\/apply\",\"job_requisition_id\":\"R1715324\"}],\"organizations\":[{\"wid\":\"61cac59c2992105b6ca3362c6f520000\",\"descriptor\":\"W0ZTKT Rocket Travel\",\"reference_id\":\"W0ZTKT\",\"custom_reference_id\":\"W0ZTKT\",\"company_reference_id\":null},{\"wid\":\"fdf32624a7d4105b6c0a4c7a0b910000\",\"descriptor\":\"22167 - Bookingcom - 980004020\",\"reference_id\":\"980004020\",\"custom_reference_id\":\"980004020\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nishtha.singh@concentrix.com\"},\"first_name\":\"Nishtha Singh (1071479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715324\",\"wid\":\"8a4883d8fc1c101cfa824b3883d50000\",\"descriptor\":\"Customer Service Representative (Travel Enthusiast) - On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"159\",\"campaign_id\":\"515\",\"campaign_title\":\"R1715619  WAH - Automotive Case Management (Remote)\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Case Management (Remote)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support - Automotive Case Management (Remote)\",\"long_description\":\"<p>The Automotive Case Management Representative (Remote) works from home and engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support Representative position at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As an Automotive Case Management (Remote) tentative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As an Automotive Case Management (Remote) , you&rsquo;ll:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/li>\\n<li>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/li>\\n<li>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/li>\\n<li>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/li>\\n<li>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Case Management (Remote) role include:<\/p>\\n<ul>\\n<li>High School diploma or GED, and be at least 18 years of age.<\/li>\\n<li>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/li>\\n<li>Possess natural customer service skills and genuinely enjoy helping people.<\/li>\\n<li>Be an empathetic problem solver and critical thinker.<\/li>\\n<li>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/li>\\n<li>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $16.00-$21.00\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp;<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wah #wfh<\/p>\",\"ats_external_id\":\"R1715619\",\"location\":\"Remote, CAN\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.456-04:00\",\"created_at\":\"2026-03-19T12:28:54.417-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"colleen.obrien@concentrix.com\"},\"first_name\":\"O'Brien, Colleen M\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"72581\",\"wid\":\"60219339f7a01064825ef21b9482711b\",\"descriptor\":\"Colleen O'Brien (72581)\"},{\"id\":\"101982443\",\"wid\":\"1dc2b25fd722011ee1aae2655b660000\",\"descriptor\":\"Isabela Saldanha (101982443)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366893\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Automotive-Case-Management--Remote-_R1715619\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Work-at-Home\/Automotive-Case-Management--Remote-_R1715619\/apply\",\"job_requisition_id\":\"R1715619\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"scott.salkus@concentrix.com\"},\"first_name\":\"Scott Salkus (100055134)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715619\",\"wid\":\"504b4c2ae4fd101d386a70fcb15f0000\",\"descriptor\":\"Automotive Case Management (Remote)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"160\",\"campaign_id\":\"513\",\"campaign_title\":\"R1715792 Oshawa Customer Service Rep French On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"long_description\":\"<p>The Customer Service Rep (Bilingual: French\/English) engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Rep (Bilingual: French\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Rep (Bilingual: French\/English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Rep (Bilingual: French\/English), you&rsquo;ll:<\/p>\\n<ul>\\n<li>Welcome customers to the brand and our variety of products<\/li>\\n<li>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/li>\\n<li>Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/li>\\n<li>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep (Bilingual: French\/English) role include:<\/p>\\n<ul>\\n<li>The ability to read, write, and speak French and English Fluently<\/li>\\n<li>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/li>\\n<li>A High School Diploma (or equivalent)<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Computer proficiency (including knowledge of windows-based application)<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $24.56 - $30.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715792\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.444-04:00\",\"created_at\":\"2026-03-19T11:52:12.059-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Rep--Bilingual--French-English--On-Site_R1715792\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service-Rep--Bilingual--French-English--On-Site_R1715792\/apply\",\"job_requisition_id\":\"R1715792\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715792\",\"wid\":\"5ce0d1f86d6d101d50c634be90f50000\",\"descriptor\":\"R1715792 Customer Service Rep (Bilingual: French\/English) On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"161\",\"campaign_id\":\"512\",\"campaign_title\":\"R1715790 Oshawa Customer Service \/ Tech Support - Automotive French Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote\",\"street\":\"1189 Colonel Sam Dr\",\"address\":\"1189 Colonel Sam Dr\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a&nbsp;remote Customer Service \/ Tech Support - Automotive (Bilingual: French\/English), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) working from home, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)<\/li>\\n<li>Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contacts<\/li>\\n<li>Handle contacts from Automotive dealerships across Canada &amp; the US<\/li>\\n<li>Track information and update cases<\/li>\\n<li>Perform follow ups on existing cases and close cases, as required<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) role include:<\/p>\\n<ul>\\n<li>Class A Automotive License (310s - Red Seal)<\/li>\\n<li>Valid Driver&rsquo;s License<\/li>\\n<li>5 year automotive experience with repairs\/diagnostics<\/li>\\n<li>Strong aptitude for technical\/mechanical repairs<\/li>\\n<li>Effective diagnostic aptitude, with strong time management skills<\/li>\\n<li>Strong communication and computer software skills<\/li>\\n<li>Fluent in English and French<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $30 - $38\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715790\",\"location\":\"Oshawa, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.431-04:00\",\"created_at\":\"2026-03-19T11:48:11.156-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2952\",\"wid\":\"1a180cbcd07201fa4027a841ea172ab9\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366984\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service---Tech-Support---Automotive--Bilingual--French-English--Remote_R1715790\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/Customer-Service---Tech-Support---Automotive--Bilingual--French-English--Remote_R1715790\/apply\",\"job_requisition_id\":\"R1715790\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715790\",\"wid\":\"5b995f0599cb101d50945f132c4e0000\",\"descriptor\":\"R1715790 Customer Service \/ Tech Support - Automotive (Bilingual: French\/English) Remote (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"151\",\"campaign_id\":\"1089\",\"campaign_title\":\"R1715798 Charlotte - Automotive GM EMER\",\"campaign_type\":\"job_application\",\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":\"USA Charlotte NC - Client Site\",\"address\":\"USA Charlotte NC - Client Site\",\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Emergency Services Representative (On-Site)\",\"long_description\":\"<p>The Emergency Services Representative engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Emergency Services Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As an Emergency Services Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As an Emergency Services Representative:<\/p>\\n<ul>\\n<li>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/li>\\n<li>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/li>\\n<li>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p>\\n<ul>\\n<li>College 911 Communications\/Public Safety Diploma or course completion<\/li>\\n<li>Police, Fire, or Paramedic programs<\/li>\\n<li>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/li>\\n<li>Emergency Service Volunteer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU <\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $27.10 - $31.84\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715798\",\"location\":\"Charlotte, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:04.981-05:00\",\"created_at\":\"2026-03-19T11:44:34.975-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28262\",\"primary_location\":{\"id\":\"US-CHA-FREEM-Y0\",\"wid\":\"b67da9176e3d1062f9dd00b97452bccf\",\"descriptor\":\"USA Charlotte NC - Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367024\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Emergency-Services-Representative--On-Site-_R1715798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Emergency-Services-Representative--On-Site-_R1715798\/apply\",\"job_requisition_id\":\"R1715798\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715798\",\"wid\":\"1722b2173b90101d5197831e1ece0000\",\"descriptor\":\"R1715798 Emergency Services Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"162\",\"campaign_id\":\"511\",\"campaign_title\":\"R1715637 Missi - Content Moderator - Hebrew On-Site\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"street\":\" 6725 Airport Rd\",\"address\":\" 6725 Airport Rd\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"long_description\":\"<p>The Content Moderator interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p>\\n<p>As a Content Moderator, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Content Moderator, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Review products offered for sale on the client&rsquo;s platform to ensure that they do not violate any current policies<\/li>\\n<li>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/li>\\n<li>Identify trends that highlight gaps in social media policies<\/li>\\n<li>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/li>\\n<li>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/li>\\n<li>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/li>\\n<li>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/li>\\n<li>&nbsp;Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:<\/p>\\n<ul>\\n<li>Excellent written and verbal communication skills in English and one of the following languages: Hebrew<\/li>\\n<li>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/li>\\n<li>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/li>\\n<li>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/li>\\n<li>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/li>\\n<li>Ability to monitor several information flows simultaneously<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\">HERE<\/a>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1715637\",\"location\":\"Mississauga, CAN\",\"job_type\":\"\",\"salary\":\"23\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-18T19:59:04.419-04:00\",\"created_at\":\"2026-03-19T11:43:02.741-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"recruiter\":{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC3044\",\"wid\":\"afaf9b26cfc00110171a067578b20000\",\"descriptor\":\"Advisor II, Content Moderator - Bilingual\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362385\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Hebrew-English--On-Site_R1710414\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Hebrew-English--On-Site_R1710414\/apply\",\"job_requisition_id\":\"R1710414\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710414\",\"wid\":\"9ebedc41d641101780bcd43912790000\",\"descriptor\":\"R1710414 Content Moderator (Bilingual: Hebrew\/English) On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d304ae5756a41001bf8af5eaf27e0003\",\"address\":\"anaghalekshmi.maruthyanitha@concentrix.com\"},\"last_name\":\"Anitha\",\"first_name\":\"Anna\"},{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"f6358e3b3d6d0148e5367719ff18ddd5\",\"address\":\"naga.annadanam@concentrix.com\"},\"last_name\":\"Annadanam\",\"first_name\":\"Naga\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"152\",\"campaign_id\":\"1088\",\"campaign_title\":\"R1715795 Charlotte Customer Service Rep Spanish -On-Site \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep (Bilingual: English\/Spanish)- On-Site\",\"street\":\"USA Charlotte NC - Client Site\",\"address\":\"USA Charlotte NC - Client Site\",\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Bilingual Customer Service Rep (Spanish\/English) On-Site\",\"long_description\":\"<p>The Customer Service and Sales Representative (Bilingual: Spanish\/English) engages with customers through inbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service and Sales Representative (Bilingual: Spanish\/English) position at Concentrix is just the right place for you!<\/p>\\n<p>As a Bilingual Customer Service and Sales Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service and Sales Representative (Bilingual: Spanish\/English), you&rsquo;ll:<\/p>\\n<ul>\\n<li>Welcome customers to the brand and our variety of products<\/li>\\n<li>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/li>\\n<li>Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/li>\\n<li>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service and Sales Representative (Bilingual: Spanish\/English) role include:<\/p>\\n<ul>\\n<li>The ability to read, write, and speak Spanish and English Fluently<\/li>\\n<li>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial<\/li>\\n<li>A High School Diploma (or equivalent)<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Computer proficiency (including knowledge of windows-based application)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20 - $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis.<\/li>\\n<li>Paid training&nbsp;and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715795\",\"location\":\"Charlotte, USA\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:04.965-05:00\",\"created_at\":\"2026-03-19T11:37:51.392-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg4?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28262\",\"primary_location\":{\"id\":\"US-CHA-FREEM-Y0\",\"wid\":\"b67da9176e3d1062f9dd00b97452bccf\",\"descriptor\":\"USA Charlotte NC - Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101780629\",\"wid\":\"f46ed87f3ab90197ace13c779d011644\",\"descriptor\":\"Indega Gajendran (101780629)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367004\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Customer-Service-Rep--Bilingual--English-Spanish---On-Site_R1715795\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Charlotte-NC\/Customer-Service-Rep--Bilingual--English-Spanish---On-Site_R1715795\/apply\",\"job_requisition_id\":\"R1715795\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b17905e7d0931002fcca3577cbbc0003\",\"address\":\"sabrina.cavalluzzo@concentrix.com\"},\"last_name\":\"Cavalluzzo\",\"first_name\":\"Sabrina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715795\",\"wid\":\"b766ea11f892101d5155e44ed6680000\",\"descriptor\":\"R1715795 Customer Service Rep (Bilingual: English\/Spanish)- On-Site (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f42985b652f0154c505ed59b1015ea5\",\"address\":\"indega.gajendran@concentrix.com\"},\"last_name\":\"Gajendran\",\"first_name\":\"Indega\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"163\",\"campaign_id\":\"510\",\"campaign_title\":\"R1715570 Cape Customer Service Rep - Hopper\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Rep- Travel Enthusiast (On-Site)\",\"street\":\"95 Union St\",\"address\":\"95 Union St\",\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Rep - Travel Enthusiast (On-Site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Bewst Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Receive incoming contacts from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/li>\\n<li>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/li>\\n<li>Greet and converse with customers in a courteous, friendly, and professional manner.<\/li>\\n<li>Make recommendations based on the customer needs and preferences.( air, hotel, car and ancillary travel products)<\/li>\\n<li>Research travel rates, destinations, options, and packages for customers.<\/li>\\n<li>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/li>\\n<li>Read legal scripts verbatim while maintaining sales and quality standards.<\/li>\\n<li>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/li>\\n<li>Correctly answer general travel and site related questions from customers<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High school degree or equivalent (required)<\/li>\\n<li>Travel savvy: passion \/ experience with travel<\/li>\\n<li>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business (preferred)<\/li>\\n<li>Willingness to work flexible shifts ( Mon-Fri 8am-1am AST, Sat-Sun 8am-10pm AST)<\/li>\\n<li>TICO certification (preferred)<\/li>\\n<li>GDS experience for Service Agents (preferred<\/li>\\n<li>Proficiency in a multi-system environment<\/li>\\n<li>Exceptional verbal and written communication skills in English<\/li>\\n<li>Typing 35 wpm as verified by a formal test<\/li>\\n<li>Excellent computer skills and eagerness to excel at technical systems and internal tools<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $18.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715570\",\"location\":\"Glace Bay, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.406-04:00\",\"created_at\":\"2026-03-19T11:34:20.777-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTA?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B1A 6B5\",\"primary_location\":{\"id\":\"CA-CAP-UNION-Y0\",\"wid\":\"b67da9176e3d1062f9dd520fee71bd62\",\"descriptor\":\"CAN Glace Bay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michelle.sharpe@concentrix.com\"},\"first_name\":\"Sharpe, Michelle Belinda\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101297165\",\"wid\":\"7f928ba0e7930162a5f783d14914f4bf\",\"descriptor\":\"Jennifer Timmerman (101297165)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366789\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep--Travel-Enthusiast--On-Site-_R1715570\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Glace-Bay-NS\/Customer-Service-Rep--Travel-Enthusiast--On-Site-_R1715570\/apply\",\"job_requisition_id\":\"R1715570\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"darren.macneil@concentrix.com\"},\"first_name\":\"Darren MacNeil (56367)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715570\",\"wid\":\"5b995f0599cb101d340bf17220d60000\",\"descriptor\":\"Customer Service Rep- Travel Enthusiast (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"153\",\"campaign_id\":\"1087\",\"campaign_title\":\"R1715623 Valdosta - Customer Service Representative (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":\"3947 N Oak Street Extension\",\"address\":\"3947 N Oak Street Extension\",\"city\":\"Valdosta\",\"state\":\"Georgia\",\"postal_code\":\"31605\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Customer Service Representative (On-Site)\",\"long_description\":\"<p>The Customer Service Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Company Culture,&rdquo; and &ldquo;Best Companies for Career Growth&rdquo; awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p>\\n<p>As Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Ensure the appropriateness of social media content.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p>\\n<ul>\\n<li>High School Diploma<\/li>\\n<li>1 year customer service of experience preferred<\/li>\\n<li>Live within 40-Mile radius of our Valdosta site<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Strong PC knowlege andcomputer navigation skills<\/li>\\n<li>The ability to work various shifts as needed<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $17.00- $19.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715623\",\"location\":\"Valdosta, USA\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-18T18:59:04.954-05:00\",\"created_at\":\"2026-03-19T11:20:39.949-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Valdosta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31605\",\"primary_location\":{\"id\":\"US-VAL-OAKST-Y0\",\"wid\":\"b67da9176e3d1062f9dcf36a029dbcb3\",\"descriptor\":\"USA Valdosta GA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"13c025f5e1b2101b894a514377a30001\",\"address\":\"angel.vazquez@concentrix.com\"},\"last_name\":\"Vazquez\",\"first_name\":\"Angel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367245\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Valdosta-GA\/Customer-Service-Representative--On-Site-_R1715623\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Valdosta-GA\/Customer-Service-Representative--On-Site-_R1715623\/apply\",\"job_requisition_id\":\"R1715623\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501f440a3c84f121a54bf\",\"address\":\"shannon.dudley@concentrix.com\"},\"last_name\":\"Dudley\",\"first_name\":\"Shannon\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715623\",\"wid\":\"504b4c2ae4fd101d38e861dc8fed0000\",\"descriptor\":\"R1715623 Customer Service Representative (On-Site) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"13c025f5e1b2101b894a514377a30001\",\"address\":\"angel.vazquez@concentrix.com\"},\"last_name\":\"Vazquez\",\"first_name\":\"Angel\"},{\"email\":{\"wid\":\"824ec69828b9014812c2b4963918be02\",\"address\":\"eduardo.rojas1@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Eduardo\"},{\"email\":{\"wid\":\"aa96695f6521019d68dff41d0e1aec52\",\"address\":\"mizell.williams@concentrix.com\"},\"last_name\":\"Williams\",\"first_name\":\"Mizell\"},{\"email\":{\"wid\":\"9f196ba80a870144c9f7d94c0719db22\",\"address\":\"veronica.botello@concentrix.com\"},\"last_name\":\"Botello\",\"first_name\":\"Veronica\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"479\",\"campaign_id\":\"1899\",\"campaign_title\":\"GTM - Reality Labs Belfast (Dayshift)\",\"campaign_type\":\"job_application\",\"job_title\":\"Social Media Specialist \",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Our Social Support Game-changers will be immersed in virtual reality worlds, aiming to enhance seamless VR experiences.<\/p>\\n<ul>\\n<li><strong>Location:<\/strong> Permanently site based, at our Belfast VR Hub (BT1 3NR).<\/li>\\n<li><strong>Hours:<\/strong> 40 hours paid production scheduled between 7am - 10pm, Monday to Sunday.<\/li>\\n<li><strong>Salary: <\/strong>&pound;12.75 per hour + additional perks and company benefits to help support your unique lifestyle.&nbsp;<\/li>\\n<li>Must be fluent in English (C1<em>&nbsp;CEFR level<\/em>)<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>Our team connects and engages with users on a global scale,&nbsp;via a range of communication channels including Social Media, Chat platforms and voice, to provide support on an array of innovative VR technologies and products.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Discount on car and home insurance with AXA!<\/li>\\n<li>28 days paid holidays.<\/li>\\n<li>Refer a friend incentive.<\/li>\\n<li><strong>Employee Assist Program-<\/strong>a range of support and resources, accessed free.<\/li>\\n<li><strong>PUREGYM<\/strong>Discount &amp; 0% joining fee.<\/li>\\n<li><strong>Free healthcare cover<\/strong>for you and your dependents with pension (after one year)<\/li>\\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong> allowing you to buy Concentrix stock (CNXC)&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Deliver exceptional customer service through phone, online forums, social media, and product reviews.<\/li>\\n<li>Resolve customer issues efficiently using available tools and resources.<\/li>\\n<li>Engage with customers of all experience levels in a supportive manner.<\/li>\\n<li>Respond professionally to comments and questions, resolving issues promptly.<\/li>\\n<li>Act as a brand ambassador, adopting the client's culture and tone in all interactions.<\/li>\\n<li>Seek opportunities to reduce customer effort and enhance satisfaction.<\/li>\\n<li>Quickly identify and address customer pain points.<\/li>\\n<li>Monitor forums for issues and escalate or resolve them as needed.<\/li>\\n<li>Contribute to a resolution knowledge base.<\/li>\\n<li>Support engagement and community management services.<\/li>\\n<li>Ensure responses align with brand personality and answer questions thoroughly.<\/li>\\n<li>Craft engaging responses to foster community participation.<\/li>\\n<li>Develop user-generated content to meet community goals.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have professional experience or an in-depth understanding of social media.<\/li>\\n<li>Fluent in English (C1 CEFR level).<\/li>\\n<li>Typing speed 55 WPM and accuracy of 95%.<\/li>\\n<li>Experience or interest in virtual reality gaming is desirable.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ Game-Changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer.<\/strong><\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"2842521221\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"12.75\",\"salary_type\":\"hourly\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-18T23:59:06.195Z\",\"created_at\":\"2026-03-19T11:18:36.874Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk5\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"311\",\"campaign_id\":\"212\",\"campaign_title\":\"Allente \/ Svorsk \/ Norrk\u00f6ping\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare p\u00e5 Allente! \",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"\u00c4r du redo f\u00f6r n\u00e4sta steg? V\u00e4x inom service & f\u00f6rs\u00e4ljning hos Concentrix! \",\"long_description\":\"<p><strong><span class=\\\"NormalTextRun SCXW97802257 BCX8\\\">Taggad p&aring; kundkontakt och att f&aring; erfarenhet inom f&ouml;rs&auml;ljning? <\/span>D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong><\/p>\\n<section class=\\\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-(--header-height)\\\" dir=\\\"auto\\\" data-turn-id=\\\"7829e466-0ed8-4aff-a7ec-ea54eb1fc61d\\\" data-testid=\\\"conversation-turn-1\\\" data-scroll-anchor=\\\"false\\\" data-turn=\\\"user\\\"><\/section>\\n<section class=\\\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\\\" dir=\\\"auto\\\" data-turn-id=\\\"request-WEB:9f5eafa1-b95e-4ac5-9625-ff215e05ea3c-0\\\" data-testid=\\\"conversation-turn-2\\\" data-scroll-anchor=\\\"true\\\" data-turn=\\\"assistant\\\">\\n<div class=\\\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\\\">\\n<div class=\\\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\\\">\\n<div class=\\\"flex max-w-full flex-col gap-4 grow\\\">\\n<div class=\\\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\\\" dir=\\\"auto\\\" tabindex=\\\"0\\\" data-message-author-role=\\\"assistant\\\" data-message-id=\\\"cefc5639-89e5-4e78-ab2a-a153f37e11d6\\\" data-message-model-slug=\\\"gpt-5-3\\\" data-turn-start-message=\\\"true\\\">\\n<div class=\\\"flex w-full flex-col gap-1 empty:hidden\\\">\\n<div class=\\\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\\\">\\n<p data-start=\\\"0\\\" data-end=\\\"226\\\">Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lk&auml;nda varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Just nu letar vi efter engagerade och m&aring;lmedvetna kundservicestj&auml;rnor som vill bli en del av v&aring;rt team i Norrk&ouml;ping!<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<p><strong>Om rollen:<\/strong> Som kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li>Supportera norska kunder &ouml;ver telefon genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. <em>Det finns inget krav p&aring; att tala flytande norska &ndash; en god f&ouml;rst&aring;else f&ouml;r spr&aring;ket &auml;r tillr&auml;cklig.<\/em><\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&nbsp;&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Norrk&ouml;ping, St. Persgatan 19<\/li>\\n<li><strong>Har goda kunskaper i norska &auml;r en stor merit.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: 2026-05-18<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt moderna kontor i Norrk&ouml;ping, St. Persgatan 19<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"3012525957\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T15:44:22.559+02:00\",\"created_at\":\"2026-03-19T11:14:52.226+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"164\",\"campaign_id\":\"509\",\"campaign_title\":\"R1715641 Belleville Customer Service\/Tech Support Rep -Bill \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service\/Tech Support Rep -Software (On-Site)\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support Rep - Software (On-Site)\",\"long_description\":\"<p>The Customer Service\/Tech Support Rep engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service\/Tech Support Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Provide inbound customer support.<\/li>\\n<li>Help customers resolve technical issues.<\/li>\\n<li>Assist in correcting billing concerns.<\/li>\\n<li>Help customers with software related issues<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative role include:&nbsp;<\/p>\\n<ul>\\n<li>Excellent customer service<\/li>\\n<li>Banking and invoicing accounts receivable would be an asset.<\/li>\\n<li>Prior customer service experience required. (at least 1 year)<\/li>\\n<li>&nbsp;Strong listening skills to be able to understand, empathize and resolve cx issue.<\/li>\\n<li>Ability to effectively communicate, verbally.<\/li>\\n<li>Open availability to work weekdays between the hours 8am-12am Mon-Fri EST and weekends 9am-6pm<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:&nbsp;<\/p>\\n<ul>\\n<li>The base salary for this position is $19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>Paid training (11 days of classroom training and 10 days of on the job training) and performance-based incentives<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715641\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.392-04:00\",\"created_at\":\"2026-03-19T10:28:09.804-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366849\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service-Tech-Support-Rep--Software--On-Site-_R1715641\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service-Tech-Support-Rep--Software--On-Site-_R1715641\/apply\",\"job_requisition_id\":\"R1715641\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715641\",\"wid\":\"1722b2173b90101d3ab263d3cc6d0000\",\"descriptor\":\"Customer Service\/Tech Support Rep -Software (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"507\",\"campaign_title\":\"R1715129 Niagara Falls Avalon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"street\":\"6840 McLeod Road, Unit 5\",\"address\":\"6840 McLeod Road, Unit 5\",\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"postal_code\":\"L2G 3G6\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 64km of the Niagara Falls site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Opportunity to work from home after 90 days with the possibility of being recalled to the site at any time.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715129\",\"location\":\"Niagara Falls, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.381-04:00\",\"created_at\":\"2026-03-19T09:57:23.982-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDc?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L2G 3G6\",\"primary_location\":{\"id\":\"CA-NIA-MCLEO-01\",\"wid\":\"64a4e963c3090108521db77cb27f0000\",\"descriptor\":\"CAN Niagara Falls - 6840 McLeod Road, Unit 5\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"patricia.bonilla@concentrix.com\"},\"first_name\":\"Bonilla, Patricia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100113452\",\"wid\":\"60219339f7a01064a5459680842a5b3b\",\"descriptor\":\"Allie Galloway (100113452)\"},{\"id\":\"141949\",\"wid\":\"9f196ba80a8701698895aa3a0519aeab\",\"descriptor\":\"Jennifer Piette (141949)\"},{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"},{\"id\":\"1082258\",\"wid\":\"9f196ba80a8701e6af748ea2051997a9\",\"descriptor\":\"Jazmin Bonilla (1082258)\"},{\"id\":\"101500309\",\"wid\":\"fe646382cd2b01b787830c991d3e3473\",\"descriptor\":\"Bhumi Shah (101500309)\"},{\"id\":\"136369\",\"wid\":\"9f196ba80a8701499633a7420819fa44\",\"descriptor\":\"Glenys Gillett (136369)\"},{\"id\":\"102229710\",\"wid\":\"50cb5526a323100e82957746de4f0000\",\"descriptor\":\"Emelia Maharaj (102229710)\"},{\"id\":\"406537\",\"wid\":\"60219339f7a01064761179d19550266c\",\"descriptor\":\"Todd Sorenson (406537)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366800\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Niagara-Falls---6840-McLeod-Road-Unit-5\/Customer-Service---Technical-Support-Rep--Hybrid-_R1715129-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Niagara-Falls---6840-McLeod-Road-Unit-5\/Customer-Service---Technical-Support-Rep--Hybrid-_R1715129-1\/apply\",\"job_requisition_id\":\"R1715129\"}],\"organizations\":[{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null},{\"wid\":\"cdb90779f2d101b4b59e28dbfc1bd89e\",\"descriptor\":\"W0ZFFP Avalon L1 - NF\",\"reference_id\":\"W0ZFFP\",\"custom_reference_id\":\"W0ZFFP\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.gardiner@concentrix.com\"},\"first_name\":\"Jennifer Gardiner (137889)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715129\",\"wid\":\"163ec871ad23101cee47015dc9650000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (Hybrid)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"166\",\"campaign_id\":\"506\",\"campaign_title\":\"R1715123 Hamilton Avalon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":\"120 King St W\",\"address\":\"120 King St W\",\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"long_description\":\"<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 35km of the Hamilton site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715123\",\"location\":\"Hamilton, CAN\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.368-04:00\",\"created_at\":\"2026-03-19T09:53:49.503-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDY?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jessica.chesley@concentrix.com\"},\"first_name\":\"Chesley, Jessica Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366809\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Technical-Support-Rep--On-Site-_R1715123\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Customer-Service---Technical-Support-Rep--On-Site-_R1715123\/apply\",\"job_requisition_id\":\"R1715123\"}],\"organizations\":[{\"wid\":\"df2f068c35b1016125dcd56450109d33\",\"descriptor\":\"W0ZAJ5 Avalon L1 HAM\",\"reference_id\":\"W0ZAJ5\",\"custom_reference_id\":\"W0ZAJ5\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.bigelow@concentrix.com\"},\"first_name\":\"Jenn Bigelow (101750289)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1715123\",\"wid\":\"2b9b045e20c7101ced26be58a2880000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"167\",\"campaign_id\":\"505\",\"campaign_title\":\"R1715114 Dartmouth Avalon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":\"134 Eileen Stubbs Ave\",\"address\":\"134 Eileen Stubbs Ave\",\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3B 2C4\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"long_description\":\"<p>The Customer Service Representative \/ Technical Support Representative engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service Representative \/ Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Customer Service Representative \/ Technical Support Representative, you&rsquo;ll:<\/p>\\n<ul>\\n<li>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/li>\\n<li>Prepare complete and accurate work including appropriately notating of accounts as required.<\/li>\\n<li>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative \/ Technical Support Representative role include:<\/p>\\n<ul>\\n<li>Live within 35km of the Halifax site\/location.<\/li>\\n<li>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/li>\\n<li>Effective communication skills in English, both written and verbally.<\/li>\\n<li>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/li>\\n<li>Patience in working with customers is second nature for you.<\/li>\\n<li>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715114\",\"location\":\"Dartmouth, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.356-04:00\",\"created_at\":\"2026-03-19T09:45:48.271-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDU?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3B 0A9\",\"primary_location\":{\"id\":\"CA-DAR-STUBB-01\",\"wid\":\"740544c0a47f017c8601608f1f111f65\",\"descriptor\":\"CAN Dartmouth - Eileen Stubbs Ave\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jessica.chesley@concentrix.com\"},\"first_name\":\"Chesley, Jessica Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100576786\",\"wid\":\"60219339f7a01064a5882a37f8d082c8\",\"descriptor\":\"Jessica Chesley (100576786)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Dartmouth---Eileen-Stubbs-Ave\/Customer-Service---Technical-Support-Rep--On-Site-_R1715114\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Dartmouth---Eileen-Stubbs-Ave\/Customer-Service---Technical-Support-Rep--On-Site-_R1715114\/apply\",\"job_requisition_id\":\"R1715114\"}],\"organizations\":[{\"wid\":\"cf2977009b2901668d380142e403624d\",\"descriptor\":\"W0ZFJG Avalon L1 HFX\",\"reference_id\":\"W0ZFJG\",\"custom_reference_id\":\"W0ZFJG\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"matthew.haller@concentrix.com\"},\"first_name\":\"Matt Friedrich Haller (101488076)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1715114\",\"wid\":\"2fa8f0b091c1101ced8564db3b9f0000\",\"descriptor\":\"Customer Service \/ Technical Support Rep (On-Site)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"168\",\"campaign_id\":\"503\",\"campaign_title\":\"R1715635 Missi - Content Moderator Japanese\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\",\"street\":\"6725 Airport RD\",\"address\":\"6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\",\"long_description\":\"<p>The Content Moderator interfaces with customers via inbound\/outbound calls and\/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and\/or services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p>\\n<p>As a Content Moderator, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>As a Content Moderator, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Review products offered for sale on the client&rsquo;s platform to ensure that they do not violate any current policies<\/li>\\n<li>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/li>\\n<li>Identify trends that highlight gaps in social media policies<\/li>\\n<li>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/li>\\n<li>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/li>\\n<li>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/li>\\n<li>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/li>\\n<li>&nbsp;Deliver expert customer experiences&hellip;with a smile<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator role include:<\/p>\\n<ul>\\n<li>Excellent written and verbal communication skills in English and one of the following languages: Japanese<\/li>\\n<li>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/li>\\n<li>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/li>\\n<li>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/li>\\n<li>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/li>\\n<li>Ability to monitor several information flows simultaneously<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $20\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<\/strong><br \/><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1715635\",\"location\":\"Mississauga, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-18T19:59:04.343-04:00\",\"created_at\":\"2026-03-19T09:28:55.778-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDM?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"naga.annadanam@concentrix.com\"},\"first_name\":\"Annadanam, Naga\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"057280\",\"wid\":\"9f196ba80a8701c2434aea3907191ccc\",\"descriptor\":\"Crystal Bolohan (057280)\"},{\"id\":\"1048120\",\"wid\":\"f6358e3b3d6d015395767819ff18e4d5\",\"descriptor\":\"Naga Annadanam (1048120)\"},{\"id\":\"102143198\",\"wid\":\"1667f71e0f781001aef8dd32d6a60000\",\"descriptor\":\"Anna Anitha (102143198)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3044\",\"descriptor\":\"Advisor II, Content Moderator - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366943\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Japanese-English--On-Site_R1715635\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Content-Moderator--Bilingual--Japanese-English--On-Site_R1715635\/apply\",\"job_requisition_id\":\"R1715635\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"nishtha.singh@concentrix.com\"},\"first_name\":\"Nishtha Singh (1071479)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715635\",\"wid\":\"5c6dcf8b448d101d39f073ce87910000\",\"descriptor\":\"Content Moderator (Bilingual: Japanese\/English) On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1329\",\"campaign_id\":\"14528\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1715781\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Secure AI Engineer (Portuguese Bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><p>We\u2019re looking for a<b> Cybersecurity Consultant \u2013 Azure &amp; AI Governance <\/b>with deep expertise in the Microsoft ecosystem to advise enterprise customers and lead strategic AI security initiatives.<\/p><p><\/p><p><i><b>Note: This position requires fluency in both English and Portuguese.<\/b><\/i><\/p><p><b>What You\u2019ll Do:<\/b><\/p><ul><li><p>Lead customer workshops to assess AI readiness, focusing on identity, data, and compliance.<\/p><\/li><li><p>Define and implement AI governance frameworks addressing policy, access control, data protection, and risk management.<\/p><\/li><li><p>Translate Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p>Advise on secure adoption of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry.<\/p><\/li><li><p>Design approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads, including MFA, Conditional Access, and privileged identity controls.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Top Skills &amp; Expertise:<\/b><\/p><ul><li><p>Cloud Security Architecture within the Microsoft ecosystem<\/p><\/li><li><p>AI Governance Framework Design and responsible AI deployment<\/p><\/li><li><p>Compliance &amp; Regulatory Alignment (GDPR, ISO\/IEC 42001, NIST AI RMF)<\/p><\/li><li><p>Microsoft Purview &amp; Fabric for data classification, labeling, and DLP<\/p><\/li><li><p>Consulting &amp; Executive Communication<\/p><\/li><li><p>Incident Response &amp; Monitoring Strategy<\/p><\/li><li><p>Program Delivery &amp; Stakeholder Engagement.<\/p><\/li><li><p>Portuguese lenguaje<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>5&#43; years in cloud security, compliance, or architecture, ideally in enterprise Microsoft environments<\/p><\/li><li><p>Experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Studio, AI Foundry)<\/p><\/li><li><p>Hands-on knowledge of Microsoft Entra, Defender for Cloud Apps, Azure Policy, Microsoft Purview, Microsoft Fabric, and M365 Administration<\/p><\/li><li><p>Strong understanding of responsible AI, privacy by design, and regulatory compliance<\/p><\/li><li><p>Excellent written and verbal communication skills for executive-level engagement.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience:<\/b><\/p><ul><li><p>Consulting or customer-facing experience at a major Microsoft partner<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning<\/p><\/li><li><p>Experience with RACI models, acceptable-use policies, or risk registers<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments.<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications (Nice to Have):<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent.<\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1715781\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T00:06:11.937+08:00\",\"created_at\":\"2026-03-19T04:07:09.447+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Secure-AI-Engineer--Portuguese-Bilingual-_R1715781\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368663\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Secure-AI-Engineer--Portuguese-Bilingual-_R1715781\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Secure-AI-Engineer--Portuguese-Bilingual-_R1715781\/apply\",\"job_requisition_id\":\"R1715781\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1715781\",\"wid\":\"1c2d361fdab1101d4d65c337bc300000\",\"descriptor\":\"Cloud Secure AI Engineer (Portuguese Bilingual)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1330\",\"campaign_id\":\"14521\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1713284\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Customer Engineer \u2013 Endpoint Management (Intune & SCCM)\",\"street\":\"CHE Work-at-Home\",\"address\":\"CHE Work-at-Home\",\"city\":\"Zug\",\"state\":\"Zug\",\"postal_code\":\"6302\",\"region\":null,\"country\":\"Switzerland\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement, and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of developing, building, and running the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>We are seeking a dedicated Microsoft Customer Engineer specializing in Endpoint Management who is responsible for designing, implementing, and supporting enterprise device management solutions using Microsoft technologies. This role focuses on managing modern workplace environments across platforms including Windows, macOS, iOS, and Android, ensuring secure, optimized device lifecycle management, security compliance, application deployment, and endpoint automation.<\/span><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, implement, and maintain endpoint management solutions using Microsoft Intune and Microsoft Endpoint Configuration Manager (SCCM).<\/p><\/li><li><p>Manage and support multi-platform device environments including Windows, macOS, iOS, and Android devices.<\/p><\/li><li><p>Configure device enrollment methods such as Windows Autopilot, Apple Automated Device Enrollment (ADE), Android Enterprise, Azure AD Join, and Hybrid Azure AD Join.<\/p><\/li><li><p>Define and manage device compliance policies, configuration profiles, and security baselines.<\/p><\/li><li><p>Deploy, manage, and troubleshoot enterprise applications across all supported platforms.<\/p><\/li><li><p>Perform device lifecycle management including provisioning, configuration, updates, patching, and device retirement.<\/p><\/li><li><p>Monitor endpoint health, device compliance, and security posture.<\/p><\/li><li><p>Implement endpoint security policies including BitLocker, FileVault, Microsoft Defender, and device restrictions.<\/p><\/li><li><p>Automate administrative and deployment tasks using PowerShell and scripting.<\/p><\/li><li><p>Troubleshoot issues related to device enrollment, configuration profiles, application deployment, and compliance policies.<\/p><\/li><li><p>Provide technical support, documentation, and knowledge transfer to customers and internal teams.<\/p><\/li><li><p>Collaborate with stakeholders to design and implement modern device management strategies and migrations.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience:<\/b><\/p><ul><li><p>Hands-on experience with Microsoft Intune and Microsoft Endpoint Configuration Manager (SCCM).<\/p><\/li><li><p>Experience in managing multi-platform enterprise environments like Windows, macOS, iOS, and Android.<\/p><\/li><li><p>Knowledge of Azure Active Directory (Microsoft Entra ID) and conditional access integration.<\/p><\/li><li><p>Proficiency in device enrollment technologies such as Windows Autopilot, Apple ADE, and Android Enterprise.<\/p><\/li><li><p>Strong knowledge of application deployment and lifecycle management across multiple platforms.<\/p><\/li><li><p>PowerShell scripting for automation and endpoint administration.<\/p><\/li><li><p>Understanding of Windows Server, Active Directory, and Group Policy.<\/p><\/li><li><p>Basic networking knowledge including DNS, DHCP, VPN, and enterprise connectivity.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications:<\/b><\/p><ul><li><p>Microsoft Endpoint Administrator or related Microsoft certifications.<\/p><\/li><li><p>Experience with Intune and SCCM co-management.<\/p><\/li><li><p>Experience implementing Windows Autopilot, Apple device management, and Android Enterprise deployments.<\/p><\/li><li><p>Previous experience in supporting large enterprise environments with diverse endpoint ecosystems.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1713284\",\"location\":\"Zug, Zug\",\"job_type\":\"full_time\",\"salary\":\"0.79\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-04-10T00:18:16.660+08:00\",\"created_at\":\"2026-03-18T20:05:26.043+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Endpoint-Management--Intune---SCCM-_R1713284-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"organization_reference_id\":\"WSE02\"},\"location\":{\"city\":\"Zug\",\"state\":\"Zug\",\"country\":{\"wid\":\"187134fccb084a0ea9b4b95f23890dbe\",\"iso2\":\"CH\",\"iso3\":\"CHE\",\"descriptor\":\"Switzerland\",\"iso_numeric\":\"756\"},\"postal_code\":\"6302\",\"primary_location\":{\"id\":\"CH-WAH-SWITZ-00\",\"wid\":\"740544c0a47f0101c56b1a791f11145a\",\"descriptor\":\"CHE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367150\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Endpoint-Management--Intune---SCCM-_R1713284-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHE-Work-at-Home\/Microsoft-Customer-Engineer---Endpoint-Management--Intune---SCCM-_R1713284-1\/apply\",\"job_requisition_id\":\"R1713284\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0be30fd07590000\",\"descriptor\":\"Concentrix IT Services Sweden AB\",\"reference_id\":\"WSE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WSE02\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713284\",\"wid\":\"65bce31c82a91005b2054d20f2360000\",\"descriptor\":\"Microsoft Customer Engineer \u2013 Endpoint Management (Intune & SCCM)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1331\",\"campaign_id\":\"14518\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712819\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Customer Engineer (Endpoint Management: SCCM & Microsoft Intune)\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>We are looking for Microsoft Customer Engineer<\/span> <b>(Endpoint Management: SCCM &amp; Microsoft Intune)<\/b><span> to join the CSA Global Delivery (GD) organization, with a strong specialization in Endpoint Management, specifically Microsoft Configuration Manager (SCCM) and Microsoft Intune. <\/span><\/p><p><\/p><p><span>As part of Global Delivery, you will deliver high\u2011quality, scalable, and repeatable technical engagements for enterprise customers worldwide, helping them modernize, secure, and manage endpoint environments while accelerating adoption of Microsoft Cloud technologies. You will act as a trusted technical advisor, working across customers, partners, and internal teams to drive successful outcomes at scale.<\/span><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Lead and deliver remote and hybrid customer engagements focused on:<\/p><\/li><li><p>Microsoft Configuration Manager (SCCM)<\/p><\/li><li><p>Microsoft Intune<\/p><\/li><li><p>Co\u2011management and hybrid endpoint strategies<\/p><\/li><li><p>Design and implement modern endpoint management architectures, aligned with Microsoft best practices.<\/p><\/li><li><p>Drive endpoint modernization journeys, including:<\/p><\/li><li><p>Migration from SCCM to Intune<\/p><\/li><li><p>Co\u2011management enablement<\/p><\/li><li><p>Windows Autopilot and zero\u2011touch provisioning<\/p><\/li><li><p>Provide technical leadership during deployment, troubleshooting, optimization, and operational readiness phases.<\/p><\/li><li><p>Act as a subject matter expert (SME) for endpoint management scenarios within Global Delivery.<\/p><\/li><li><p>Collaborate with other CSAs, partners, and field teams to deliver consistent and repeatable solutions at scale.<\/p><\/li><li><p>Capture and share technical best practices, patterns, and lessons learned within the CSA community.<\/p><\/li><li><p>Contribute to internal enablement, knowledge sharing sessions, and community initiatives.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Deep hands\u2011on experience with:<\/p><\/li><li><p>Microsoft Configuration Manager (SCCM \/ ConfigMgr)<\/p><\/li><li><p>Microsoft Intune<\/p><\/li><li><p>Strong knowledge of:<\/p><\/li><li><p>Windows client management (Windows 10 \/ Windows 11)<\/p><\/li><li><p>Co\u2011management scenarios (SCCM &#43; Intune)<\/p><\/li><li><p>Windows Autopilot<\/p><\/li><li><p>Endpoint security and compliance concepts<\/p><\/li><li><p>Experience with:<\/p><\/li><li><p>Azure Active Directory \/ Entra ID<\/p><\/li><li><p>Microsoft 365 services<\/p><\/li><li><p>PowerShell for automation and troubleshooting<\/p><\/li><li><p>Solid understanding of hybrid and cloud\u2011native endpoint architectures.<\/p><\/li><li><p><b>Preferred Qualifications:<\/b><\/p><\/li><li><p>Experience in enterprise or large\u2011scale environments.<\/p><\/li><li><p>Customer\u2011facing or consulting experience.<\/p><\/li><li><p>Knowledge of Endpoint security integrations (e.g., Defender for Endpoint), Conditional Access, and device compliance.<\/p><\/li><li><p>Microsoft certifications related to Endpoint Management, Microsoft 365, Azure (nice to have).<\/p><\/li><li><p><b>Professional Skills:<\/b><\/p><\/li><li><p>Strong communication and presentation skills.<\/p><\/li><li><p>Ability to explain complex technical concepts to both technical and non\u2011technical audiences.<\/p><\/li><li><p>Proven ability to work independently in a global, distributed delivery model.<\/p><\/li><li><p>Customer\u2011centric mindset with a focus on business outcomes.<\/p><\/li><li><p>Comfortable working in fast\u2011paced, change\u2011driven environments.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712819\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"9.18\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:04:58.749+08:00\",\"created_at\":\"2026-03-18T20:05:21.629+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Microsoft-Customer-Engineer--Endpoint-Management--SCCM---Microsoft-Intune-_R1712819-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368819\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Microsoft-Customer-Engineer--Endpoint-Management--SCCM---Microsoft-Intune-_R1712819-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Microsoft-Customer-Engineer--Endpoint-Management--SCCM---Microsoft-Intune-_R1712819-1\/apply\",\"job_requisition_id\":\"R1712819\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712819\",\"wid\":\"2b9b045e20c7101ce60c0961e6330000\",\"descriptor\":\"Microsoft Customer Engineer (Endpoint Management: SCCM & Microsoft Intune)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"598\",\"campaign_id\":\"22512\",\"campaign_title\":\"Advisor I, Customer Service R1715604\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Portuguese-speaking) - Insurance Company\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Sales Development Representative in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will act as a Sales Agent for one of our clients with a focus on understanding our customer needs and persistence on following up with leads and converting them into sales.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><span>Selling premium insurance for a world renowned brand to existing and new customers<\/span><\/li><li><span>Being a loyal advocate for the brand supporting customers to understand the benefits of the insurance services available<\/span><\/li><li><span>Able to give piece of mind and security to loyal and new customers<\/span><\/li><li><span>Excellent motivation, high work ethics and a constant desire to not give up<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/span><\/li><li><span>Prior experience on outbound sales, D2D, contact center or BPO<\/span><\/li><li><span>Resilience to objections and ability to overcome customer concerns and to work in a target-driven environment <\/span><\/li><li><span>Ability to engage customers in a friendly and professional manner, build rapport and establish trust <\/span><\/li><li><span>Strong persuasion and negotiation skills to effectively convince customers to purchase insurance<\/span><\/li><li><span>Ability to self motivate<\/span><\/li><li><span>Empathy and patience to understand customer needs and provide appropriate solutions<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1715604\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:43:01.737+08:00\",\"created_at\":\"2026-03-18T20:05:16.437+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sales-Development-Representative--Portuguese-speaking----Insurance-Company_R1715604\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365203\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sales-Development-Representative--Portuguese-speaking----Insurance-Company_R1715604\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Sales-Development-Representative--Portuguese-speaking----Insurance-Company_R1715604\/apply\",\"job_requisition_id\":\"R1715604\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715604\",\"wid\":\"504b4c2ae4fd101d36f8019d54a90000\",\"descriptor\":\"Sales Development Representative (Portuguese-speaking) - Insurance Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"599\",\"campaign_id\":\"22511\",\"campaign_title\":\"Advisor I, Customer Service R1715597\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend for Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Dutch (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1715597\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:41.014+08:00\",\"created_at\":\"2026-03-18T20:05:15.728+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Refer-a-Friend-for-Customer-Service-Representative--Dutch-Speaking----Global-e-Commerce_R1715597\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365175\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Refer-a-Friend-for-Customer-Service-Representative--Dutch-Speaking----Global-e-Commerce_R1715597\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Refer-a-Friend-for-Customer-Service-Representative--Dutch-Speaking----Global-e-Commerce_R1715597\/apply\",\"job_requisition_id\":\"R1715597\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715597\",\"wid\":\"8a4883d8fc1c101d35e976dbbf650000\",\"descriptor\":\"Refer a Friend for Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"600\",\"campaign_id\":\"22510\",\"campaign_title\":\"Advisor I, Customer Service R1715592\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend for Content Moderator (Dutch-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Dutch (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1715592\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:30.352+08:00\",\"created_at\":\"2026-03-18T20:05:15.116+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Refer-a-Friend-for-Content-Moderator--Dutch-Speaking----Global-e-Commerce_R1715592\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365124\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Refer-a-Friend-for-Content-Moderator--Dutch-Speaking----Global-e-Commerce_R1715592\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Refer-a-Friend-for-Content-Moderator--Dutch-Speaking----Global-e-Commerce_R1715592\/apply\",\"job_requisition_id\":\"R1715592\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715592\",\"wid\":\"38a361f6f521101d35956811f5410000\",\"descriptor\":\"Refer a Friend for Content Moderator (Dutch-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1895\",\"campaign_id\":\"218\",\"campaign_title\":\"Advisor II, B2B Sales R1636156\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Dutch & French -speaking) - Hybrid - High Tech Industry HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Business Developer in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Business Developer in Malaga (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Find and identify existing OEM accounts through research. \u00a0<br \/>- Gather and update details about current OEM accounts, including their industry, what they use our products for (use cases), past successful projects, platforms they use, and other relevant information\u00a0<br \/>- Develop ideas to get more partners to use the portal as their main source of information\u00a0<br \/>- Research and find key people who work in product management, R&amp;D, etc. at target accounts \u00a0<br \/>- Check leads to see if they&#39;re a good fit before giving them to our sales team (ISRs) or partner teams to follow up on\u00a0<br \/>- Use existing HP systems to confirm if accounts are a good match for us\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b><\/p><p>- Are proficient or bilingual in Dutch and French with intermediate English level\u00a0<br \/>- Have experience in researching and managing databases\u00a0<br \/>- Possess a strong ability to analyze information and solve problems \u00a0<br \/>- Have good communication and interpersonal skills to work well with others\u00a0<br \/>- Know how to use data management tools (like CRM) and Microsoft Office programs\u00a0<br \/>- Are able to work independently and also as part of a team\u00a0<br \/>- Have understanding of how B2B sales work\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time contract, 39 hours\/week: Monday to Thursday 09:00 to 18:00, Friday from 09:00 to 17:00\u00a0<br \/>- Salary offer: 21,600 euros gross\/year\u00a0&#43; up to 7,400 gross\/year in bonus &#43; private medical insurance<br \/>- Great office location in Malaga\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1636156<\/span><\/p>\",\"ats_external_id\":\"R1636156\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T08:28:22.864+02:00\",\"created_at\":\"2026-03-18T17:08:40.570+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"French\",\"Flemish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359191\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Dutch---French--speaking----Hybrid---High-Tech-Industry-HE04_R1636156\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Dutch---French--speaking----Hybrid---High-Tech-Industry-HE04_R1636156\/apply\",\"job_requisition_id\":\"R1636156\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"martijn.groenwold@concentrix.com\"},\"first_name\":\"Martijn Groenwold (103032707)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1636156\",\"wid\":\"d26d08bc4f92101091f731dc01890000\",\"descriptor\":\"Business Developer (Dutch & French -speaking) - Hybrid - High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1896\",\"campaign_id\":\"217\",\"campaign_title\":\"Advisor II, B2B Sales R1667208\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Flemish - speaking) - Hybrid - Cloud Solution MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Sales Development Representative\u200b in Malaga (Hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Sales Development Representative\u200b in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Sales Development Representative<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Flemish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- A competitive salary package that you will live well on in Spain; base salary of 25,000 euros gross\/year &#43; up to 4,800 euros gross\/year in bonus and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At<b>\u00a0Concentrix<\/b>,\u00a0we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><span>R1667208<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1667208\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-09T18:18:50.534+02:00\",\"created_at\":\"2026-03-18T17:08:39.914+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Flemish\"],\"recruiter\":{\"email\":{\"address\":\"ana.leon@concentrix.com\"},\"first_name\":\"Leon Casas, Ana Isabel\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Flemish---speaking----Hybrid---Cloud-Solution-MV02_R1667208\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Flemish---speaking----Hybrid---Cloud-Solution-MV02_R1667208\/apply\",\"job_requisition_id\":\"R1667208\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667208\",\"wid\":\"72284790795c102bf264486957270000\",\"descriptor\":\"Sales Development Representative (Flemish - speaking) - Hybrid - Cloud Solution MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1897\",\"campaign_id\":\"216\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1678476\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Development Representative (French - speaking) - Hybrid -  High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Lead Development Representative\u00a0in Barcelona (Hybrid),\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in French and advanced in English\u00a0<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 25,000 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1678476\u00a0<\/p>\",\"ats_external_id\":\"R1678476\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-14T12:13:50.553+02:00\",\"created_at\":\"2026-03-18T17:08:39.138+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360317\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Development-Representative--French---speaking----Hybrid----High-Tech-Industry-HE01_R1678476\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Development-Representative--French---speaking----Hybrid----High-Tech-Industry-HE01_R1678476\/apply\",\"job_requisition_id\":\"R1678476\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101fcc3822ff9ef40000\",\"descriptor\":\"W0ZPEX P_Sbt_Spain_Hpe Inside Sales\",\"reference_id\":\"W0ZPEX\",\"custom_reference_id\":\"W0ZPEX\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101fca8fd32331d90000\",\"descriptor\":\"20135 - Hewlett Packard Enterprise - WHSBTSPAIN25\",\"reference_id\":\"WHSBTSPAIN25\",\"custom_reference_id\":\"WHSBTSPAIN25\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"sebastien.malgrand@concentrix.com\"},\"first_name\":\"Sebastien Malgrand (102614675)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1678476\",\"wid\":\"bac3e63fa5c610374721d69692c30000\",\"descriptor\":\"Lead Development Representative (French - speaking) - Hybrid -  High Tech Industry HE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"169\",\"campaign_id\":\"502\",\"campaign_title\":\"R1715580 Belleville - Intuit QBO FRE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\",\"street\":\"540 Dundas St W\",\"address\":\"540 Dundas St W\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 4G5\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\",\"long_description\":\"<p>The Customer Service\/Tech Support Rep engages with customers (in English and French) through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Customer Service\/Tech Rep position at Concentrix is just the right place for you!<\/p>\\n<p>As a Customer Service\/Tech Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a Customer Service\/Tech Support Rep, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Communicate, written and spoken, with callers in both English and French.<\/li>\\n<li>Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems.<\/li>\\n<li>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/li>\\n<li>Provide exceptional customer service to small businesses with their financial program.&nbsp;Provide Cross or Base-Up Sales when appropriate.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service\/Tech Support Rep role include:&nbsp;<\/p>\\n<ul>\\n<li>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/li>\\n<li>Must be 18 years of age or older<\/li>\\n<li>Must have a high school diploma or GED<\/li>\\n<li>Must have at least one year customer service experience<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Paid training (12 days of classroom product training)&nbsp;and performance-based incentives<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Hours of Operation Mon-Fri 9am-9pm EST<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <br \/><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1715580\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-04-18T19:59:04.328-04:00\",\"created_at\":\"2026-03-18T17:02:36.344-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"38340\",\"wid\":\"60219339f7a01064738cc8d815f1c269\",\"descriptor\":\"Angela Stacey (38340)\"},{\"id\":\"42159\",\"wid\":\"60219339f7a0106476877706f08afd00\",\"descriptor\":\"Michelle Sharpe (42159)\"},{\"id\":\"102367377\",\"wid\":\"7ddfec955c53102336f65a4ab5660000\",\"descriptor\":\"Dean Losch (102367377)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2952\",\"descriptor\":\"Advisor II, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366921\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service---Tech-Support-Rep--Bilingual--English---French----On-Site_R1715580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Belleville-ON\/Customer-Service---Tech-Support-Rep--Bilingual--English---French----On-Site_R1715580\/apply\",\"job_requisition_id\":\"R1715580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"christie.caldwell@concentrix.com\"},\"first_name\":\"Christie Caldwell (100602632)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715580\",\"wid\":\"5b995f0599cb101d350719768a900000\",\"descriptor\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) \u2013 On-Site\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1898\",\"campaign_id\":\"214\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1715011\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (on-site)\",\"long_description\":\"<div><div><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/div><\/div><div><p>Want to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona (on-site),\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Have a proficient or bilingual level of Dutch\u00a0and advanced English, French is a plus!<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full time\u00a039 hours\/week\u00a0permanent contract: Monday to Friday from 08:00 to 17.00<\/p><p>- Salary:\u00a021 000\u00a0euros\u00a0gross\/year &#43; 4000 euros gross\/year in bonus<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Friends hunting (referral) bonus\u00a0\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1715011<\/span><\/p><\/div>\",\"ats_external_id\":\"R1715011\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"285.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:16.229+02:00\",\"created_at\":\"2026-03-18T11:05:25.010+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"mariaauxiliadora.ortiz@concentrix.com\"},\"first_name\":\"Ortiz, Maria Auxiliadora\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102538881\",\"wid\":\"da7d7d2449a21010333d8876bb880001\",\"descriptor\":\"Maria Auxiliadora Ortiz (102538881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365154\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site-FA02_R1715011\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Dutch-speaking----On-site-FA02_R1715011\/apply\",\"job_requisition_id\":\"R1715011\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715011\",\"wid\":\"504b4c2ae4fd101ce2e42c618f640000\",\"descriptor\":\"Customer Service Representative (Dutch-speaking) - On-site FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"601\",\"campaign_id\":\"22508\",\"campaign_title\":\"Advisor I, Customer Service R1715169\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Catalan-speaking) - For Audi - Remote\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal<span>\u00a0<\/span><span>(Remote),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><\/div><div><div><div><div><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Catalan (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in the North of Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1715169\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:52.880+08:00\",\"created_at\":\"2026-03-18T00:04:32.502+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Catalan-speaking----Volkswagen---Remote_R1715169\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Catalan\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368068\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Catalan-speaking----Volkswagen---Remote_R1715169\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Catalan-speaking----Volkswagen---Remote_R1715169\/apply\",\"job_requisition_id\":\"R1715169\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715169\",\"wid\":\"cb65bbbc2627101cf09d8a3deb2a0000\",\"descriptor\":\"Service Representative (Catalan-speaking) - For Audi - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"602\",\"campaign_id\":\"22507\",\"campaign_title\":\"Advisor I, Customer Service R1715046\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Dakar - Fran\u00e7ais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li><p>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/p><\/li><li><p>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/p><\/li><li><p>G\u00e9rer efficacement les r\u00e9clamations.<\/p><\/li><li><p>\u00catre un ambassadeur de la satisfaction client !<\/p><\/li><\/ul><p><\/p><p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>\u00b7 R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li><p>Une r\u00e9mun\u00e9ration variable attractive<\/p><\/li><li><p>Assurance sant\u00e9 avantageuse pour les salari\u00e9s<\/p><\/li><li><p>Gratuit\u00e9 du repas pour tous les Conseillers<\/p><\/li><li><p>Acc\u00e8s \u00e0 nos salles de sport, de repos, de jeux et de recueillement<\/p><\/li><\/ul><p><\/p><p><b>\u00b7 Conditions de travail optimales :<\/b><\/p><ul><li><p>Une formation initiale et continue.<\/p><\/li><li><p>Des opportunit\u00e9s d\u2019\u00e9volution professionnelle<\/p><\/li><li><p>Possibilit\u00e9 de T\u00e9l\u00e9travail apr\u00e8s la p\u00e9riode d&#39;int\u00e9gration<\/p><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><p><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/p><\/li><li><p><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/p><\/li><li><p><b>Ma\u00eetrisent les outils digitaux<\/b> et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/p><\/li><li><p><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b> et sont passionn\u00e9s par la satisfaction client.<\/p><\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>1. Tests en ligne (1h) :<\/b> Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><b>2. \u00c9change t\u00e9l\u00e9phonique :<\/b> Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><b>3. Entretien en pr\u00e9sentiel :<\/b> Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/p>\",\"ats_external_id\":\"R1715046\",\"location\":\"Ngor Dakar\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:43:18.806+08:00\",\"created_at\":\"2026-03-17T20:08:54.721+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Service-Client---Dakar---Franais_R1715046\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ngor Dakar\",\"state\":null,\"country\":{\"wid\":\"db69d8f6446c11de98360015c5e6daf6\",\"iso2\":\"SN\",\"iso3\":\"SEN\",\"descriptor\":\"Senegal\",\"iso_numeric\":\"686\"},\"postal_code\":\"12500\",\"primary_location\":{\"id\":\"SN-NGO-IMMEU-01\",\"wid\":\"b2d8dc058e59101d479801279d010000\",\"descriptor\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"christevygrace.mouanoubouity@concentrix.com\"},\"first_name\":\"Mouanou Bouity, Christevy Grace\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102572913\",\"wid\":\"da7d7d2449a210103279a00fa9d80000\",\"descriptor\":\"Christevy Grace Mouanou Bouity (102572913)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Service-Client---Dakar---Franais_R1715046\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Service-Client---Dakar---Franais_R1715046\/apply\",\"job_requisition_id\":\"R1715046\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"louisa.gomes@concentrix.com\"},\"first_name\":\"Louisa Gomes (102547961)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1715046\",\"wid\":\"65bce31c82a91005b175e60980060000\",\"descriptor\":\"Conseiller Client (F\/H) - Service Client - Dakar - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1332\",\"campaign_id\":\"14503\",\"campaign_title\":\"Sr. Product Lead (TCF) R1710056\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>Job Description<\/span><\/p><p><span><b>Product Manager \u2013 Platform Services\u00a0<\/b><\/span><\/p><p><\/p><p><span><b>About the Role<\/b><\/span><\/p><p><span>Concentrix is building the next generation of platform services that power our global customer experience ecosystem \u2014 from secure identity management to intelligent data products. We\u2019re looking for a <b>Product Manager<\/b> who can help us take these foundational capabilities to the next level.<\/span><\/p><p><span>You\u2019ll join a collaborative, global team of product managers, designers, and engineers driving innovation across our internal developer platforms. You will be shaping the roadmap for our <b>identity, data and shared services <\/b>products.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>What You\u2019ll Do<\/b><\/span><\/p><ul><li><span><span><b>Own and evolve<\/b> the roadmap and backlog for IAM, data management and shared services products.<\/span><\/span><\/li><li><span><span><b>Define and refine product requirements<\/b> in partnership with design and engineering teams.<\/span><\/span><\/li><li><span><span><b>Collaborate with development teams<\/b> to deliver secure, scalable, and reliable platform capabilities.<\/span><\/span><\/li><li><span><span><b>Contribute to alignment<\/b> across products and domains on APIs, data standards, and shared tools.<\/span><\/span><\/li><li><span><span><b>Advance data governance and internal analytics<\/b> within the platform ecosystem.<\/span><\/span><\/li><li><span><span><b>Champion developer experience<\/b> \u2014 ensuring our internal teams have the tools and data they need to build great products efficiently.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>What You Bring<\/b><\/span><\/p><ul><li><span><span>12\u201315&#43; years of product management experience (mid to senior-level).<\/span><\/span><\/li><li><span><span>Solid understanding of <b>platform or data products<\/b> \u2014 experience with CIAM, APIs, or data pipelines is a strong plus.<\/span><\/span><\/li><li><span><span>Comfortable working with <b>APIs, SQL, data models, and cloud-based architectures<\/b>.<\/span><\/span><\/li><li><span><span>Proficiency in <b>Agile\/Scrum<\/b> and <b>Jira<\/b>.<\/span><\/span><\/li><li><span><span>Strong analytical and problem-solving mindset; able to simplify complexity and communicate clearly.<\/span><\/span><\/li><li><span><span>Experience collaborating in <b>global, cross-functional teams<\/b>.<\/span><\/span><\/li><li><span>Curiosity, pragmatism, and a bias for action.<\/span><\/li><li><span>Profficiency in Romanian and English<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1710056\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"40355.83\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:58:22.724+08:00\",\"created_at\":\"2026-03-17T18:06:17.163+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1710056\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0179\",\"descriptor\":\"Sr. Product Lead (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1710056\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager_R1710056\/apply\",\"job_requisition_id\":\"R1710056\"}],\"organizations\":[{\"wid\":\"045b8b6ce8b3101d160c9264c64b0000\",\"descriptor\":\"25340 - OPEXOTHER - 980007868\",\"reference_id\":\"980007868\",\"custom_reference_id\":\"980007868\",\"company_reference_id\":null},{\"wid\":\"9aea11be913a101def74f394c1710000\",\"descriptor\":\"W0ZYUP Gpo Product Owners\",\"reference_id\":\"W0ZYUP\",\"custom_reference_id\":\"W0ZYUP\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"8cfdc0b150f7105bbcca26298c6e0000\",\"descriptor\":\"(CORP) GPO Product Architecture & Strategy\",\"reference_id\":\"GPOARCHSTRAT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ronald.borsi@concentrix.com\"},\"first_name\":\"Ronald Borsi (103352634)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1710056\",\"wid\":\"0424608bc8471004871ab53309300000\",\"descriptor\":\"Product Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1899\",\"campaign_id\":\"213\",\"campaign_title\":\"Sr. Advisor I, Technical Support - Bilingual R1549463\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Dutch-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"\u00a0Solution Specialist in Malaga (Hybrid)\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>Career growth and personal development\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a\u00a0<b>Solution Specialist\u00a0<\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Secure new customer wins by maximize up-sell and cross-sell opportunities collaborating \u00a0<br \/>- Provide technical product overview and insights pertinent to customer need and usage scenarios\u00a0<br \/>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud\u00a0<br \/>- Audit and confirm implementation requirements and pricing calculations as required\u00a0<br \/>- Demonstrate aspects of the technical and business solution to customers over Teams\u00a0<br \/>- Act as the key technical contact for the SMB Vendor Tele team with potential customers\u00a0<br \/>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<br \/>- Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><p>\u00a0- Are native or proficient in Dutch plus fluent in English<br \/>- Have a Bachelor\u2019s degree\u00a0<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Have Minimum Fundamentals certification is required upon entering to the role, L200 certification is preferred<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>required<br \/>- Have demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions<br \/>preferred<br \/>- Understand cloud deployment and adoption planning<br \/>- Have experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Proven track record of outstanding performance and achieving goals<br \/>- Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0<\/b><\/p><p><\/p><p>- Experience working within a technical sales or presales environment preferred\u00a0<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering\u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain\u00a0<br \/>- Salary 36 000 euros gross\/year &#43; 6 000 euros gross\/year in bonus &#43;<\/p><p><span>&#43; Private medical insurance<\/span><br \/>- Relocation support*\u00a0<br \/>- Full paid training for the company and the products you will be working on\u00a0<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><\/div><p><b><span>R1549463<\/span><\/b><\/p>\",\"ats_external_id\":\"R1549463\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:18.325+02:00\",\"created_at\":\"2026-03-17T17:04:33.983+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"ana.leon@concentrix.com\"},\"first_name\":\"Leon Casas, Ana Isabel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2956\",\"descriptor\":\"Sr. Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365006\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1549463\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Dutch-speaking----Hybrid---Cloud-Solutions-MV02_R1549463\/apply\",\"job_requisition_id\":\"R1549463\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc645a10d4d0c0000\",\"descriptor\":\"W0ZLGM P_Sbt_Spain_Microsoft_Digital\",\"reference_id\":\"W0ZLGM\",\"custom_reference_id\":\"W0ZLGM\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1549463\",\"wid\":\"f3c2d54a0c6b1005af26e3cd01e50000\",\"descriptor\":\"Solution Specialist (Dutch-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1333\",\"campaign_id\":\"14502\",\"campaign_title\":\"Operations Manager I R1714953\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - Luxury retail and Call center\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1714953\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:58:49.113+08:00\",\"created_at\":\"2026-03-17T16:11:06.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"289a66e9e81401031eaaed6baca70000\",\"descriptor\":\"Marsha Joseph (101923669)[C]\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Operations-Manager---Luxury-retail-and-Call-center_R1714953\/apply\",\"job_requisition_id\":\"R1714953\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.kothari@concentrix.com\"},\"first_name\":\"Trupti Kothari (985410)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714953\",\"wid\":\"1722b2173b90101cdaeb641cb6920000\",\"descriptor\":\"Operations Manager - Luxury retail and Call center\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1334\",\"campaign_id\":\"14500\",\"campaign_title\":\"Team Leader, Operations R1696960\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"IND Thane - 7th, 11th and 14th Floors G-Corp Tech Park Ghodbunder Road\",\"address\":\"IND Thane - 7th, 11th and 14th Floors G-Corp Tech Park Ghodbunder Road\",\"city\":\"Thane\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400607\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/p><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><p><\/p><p><b>Qualification:<\/b><span>\u00a0Graduate<\/span><\/p><p><\/p><p><b><span>Disclaimer:-<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/p>\",\"ats_external_id\":\"R1696960\",\"location\":\"Thane, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"700000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-14T22:04:33.853+08:00\",\"created_at\":\"2026-03-17T16:11:02.849+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane---11th-Floor-G-Corp-Tech-Park-Ghodbunder-Road\/Team-Leader_R1696960\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Thane\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400607\",\"primary_location\":{\"id\":\"IN-THA-GCORP-01\",\"wid\":\"dba9c41840391033db440c2b51fd0000\",\"descriptor\":\"IND Thane - 7th, 11th and 14th Floors G-Corp Tech Park Ghodbunder Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sadiyah.a@concentrix.com\"},\"first_name\":\"A, Sadiyah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101936783\",\"wid\":\"0bbbbb1a715e010939c71c4d4d160000\",\"descriptor\":\"Pynskhemlang Lamare (101936783)\"},{\"id\":\"103308586\",\"wid\":\"69b72355c7c5100fb960fd0dff3c0000\",\"descriptor\":\"Tripti Madaan (103308586)\"},{\"id\":\"103126000\",\"wid\":\"25da2954ab951012848a6bc311f00000\",\"descriptor\":\"Nikita Malunjkar (103126000)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"159956\",\"wid\":\"9f196ba80a87010b423ad55f0519b649\",\"descriptor\":\"Pallavi Khandelwal (159956)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"103285851\",\"wid\":\"f09e6d53290010093e2d8b968ce90000\",\"descriptor\":\"Shruti Srivastava (103285851)\"},{\"id\":\"5014775\",\"wid\":\"9f196ba80a87010efa65bd300919102b\",\"descriptor\":\"Aradhana Verma (5014775)\"},{\"id\":\"103324277\",\"wid\":\"804c8760e63e10143e29a107e8460000\",\"descriptor\":\"Pooja Meshram (103324277)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"103321604\",\"wid\":\"12afa87471bf1013245ad2f234320000\",\"descriptor\":\"Sadiyah A (103321604)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368433\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane---11th-Floor-G-Corp-Tech-Park-Ghodbunder-Road\/Team-Leader_R1696960\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane---11th-Floor-G-Corp-Tech-Park-Ghodbunder-Road\/Team-Leader_R1696960\/apply\",\"job_requisition_id\":\"R1696960\"}],\"organizations\":[{\"wid\":\"740544c0a47f01078716e09f1d113646\",\"descriptor\":\"CRMIO\",\"reference_id\":\"CRMIO\",\"custom_reference_id\":\"CRMIO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098016fa0ae66493e06fc30\",\"descriptor\":\"W5957 - Optus - 990025957\",\"reference_id\":\"990025957\",\"custom_reference_id\":\"990025957\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01280f10732720116397\",\"descriptor\":\"Optus NBN One - Voice - Thane\",\"reference_id\":\"Optus NBN One - Voice - Thane_LOB_IND\",\"custom_reference_id\":\"Optus NBN One - Voice - Thane_LOB_IND\",\"company_reference_id\":null},{\"wid\":\"ae272df4afed01345c40f98fac716219\",\"descriptor\":\"N549 Optus NBN One - TI\",\"reference_id\":\"N549\",\"custom_reference_id\":\"N549\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lloyd.dias@concentrix.com\"},\"first_name\":\"Lloyd Dias (210024576)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696960\",\"wid\":\"43fa6b20f579100b66888b49a2790000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1335\",\"campaign_id\":\"14496\",\"campaign_title\":\"Technical II, IT Operations (TCF) R1709629\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical II\",\"street\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4320\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<ul><li>Provides end user support across the organization\u2019s desktop, network, telephony, and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair\/replace\/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities. This position also regularly exercises discretion and judgment to determine priorities, appropriate action plans and is accountable from end to end to ensure the on-premises network is up and running correctly.<\/li><\/ul><p><\/p><p><\/p><ul><li>Active participation in Incident Management. In case of Sev1 incidents, validate from production floor all the artifacts and extract details like Ping\/Trace Route and initiate troubleshooting session with all platforms to isolate the problem.\u00a0<\/li><\/ul><ul><li>Ensure completion\/addition\/modification of Backup is managed &amp; monitored daily. Managing Tape inventory for Concentrix &amp; Customer owned Tapes and moving them weekly to off-site location. Catering to restoration of data on requests received from Business.\u00a0<\/li><\/ul><ul><li>Supporting new Transitions on Image &amp; Desktops Readiness.\u00a0<\/li><\/ul><ul><li>Ensuring all PCI, HIPPA accounts are IT security compliant as per PCI, HIPPA etc. guidelines.\u00a0\u00a0<\/li><\/ul><ul><li>All security controls are implemented starting with Active Directory group policy deployment on all production desktops.\u00a0<\/li><\/ul><ul><li>Support BCP test for IT infrastructure, links\/firewalls specific to all accounts. Documenting failover tests for Firewall, Network, Servers AD\/DNS\/DHCP services, PA &amp; BA switch testing to ensure we are compliant with BCP guidelines and contractual obligations to the customer.\u00a0<\/li><\/ul><ul><li>Ensuring compliance &amp; security for the site. Maintaining system compliance &amp; audits as per COPC, ISO 27001 etc. standards &amp; ensure 100% contract compliance.\u00a0<\/li><\/ul><ul><li>L1 support for all network, server &amp; voice infrastructure for CNX and client owned equipment as applicable.\u00a0<\/li><\/ul><ul><li>SSAE activity.\u00a0<\/li><\/ul><ul><li>HDD encryption on end points, Desktop validation, OU Users Policy validation &amp; Computer OU Policy validation\u00a0<\/li><\/ul><ul><li>Tickets review of all pending tickets.\u00a0<\/li><\/ul><ul><li>Site Hardening testing.\u00a0<\/li><\/ul><ul><li>Validating these controls like printer permissions, AD Users &amp; computers permissions for restriction of c: drive permission, saving rights, software installation rights &amp; software deployment on desktops.\u00a0<\/li><\/ul><ul><li>Validation &amp; updating of images &amp; documents on SCCM servers to ensure all images are updated with latest patches, customer software, Service Packs etc.\u00a0<\/li><\/ul><ul><li>Measure &amp; support b\/w consumption of accounts and monthly reporting.\u00a0<\/li><\/ul><ul><li>Validation of Client Asset\/Software with client and ensuring all these assets are a part of inventory.\u00a0<\/li><\/ul><ul><li>Updating Daily\/Monthly\/Quarterly\/Half Yearly\/Yearly Health Checklist.\u00a0<\/li><\/ul><ul><li>Managing Local DNS \/DHCP\/File server\/Tivoli server for service delivery location as day-to-day operation to support Business.\u00a0\u00a0<\/li><\/ul><ul><li>Rotational Shifts, willing to work predominantly in night shifts, 24\/7 environment.\u00a0<\/li><\/ul><ul><li>Overseeing and managing a team of 5-10 people.\u00a0<\/li><\/ul><ul><li>Scheduling work hours &amp; shifts, providing real time feedback on resource performance, assisting in hiring activities, providing reports &amp; updates to management.\u00a0<\/li><li><span>Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports.<\/span><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li>6.5&#43; years\u2019 experience supporting desktop\/laptop hardware and software in a Windows-based PC\/LAN environment or equivalent\u00a0\u00a0\u00a0<\/li><\/ul><ul><li>Bachelor&#39;s Degree\/Postgraduate (In IT\/Computer Applications\/Electronics)\u00a0<\/li><\/ul><ul><li>ITIL V3, MCSE, CCNA or similar certifications preferred\u00a0<\/li><\/ul><ul><li>Knowledge of Windows, Network, Voice\u00a0<\/li><\/ul><ul><li>Knowledge of ITIL V3 Framework\u00a0<\/li><\/ul><ul><li>Proven problem management, incident management, customer\/client management, change management, RCA and ticket analysis experience.\u00a0<\/li><\/ul><ul><li>Intermediate understanding of Enterprise Networks, Active Directory set up &amp; Windows servers\u00a0<\/li><\/ul><ul><li>Demonstrable experience in ticket resolution using Remedy and ITIL based framework, maintaining systems compliance and audits as per ISO\/IEC 27001:2013, ISO 22301 Business Continuity &amp; PCI\u00a0<\/li><\/ul><ul><li>Flexibility to stretch &amp; deliver within timelines.\u00a0\u00a0<\/li><\/ul>\",\"ats_external_id\":\"R1709629\",\"location\":\"Durban, Kwazulu-Natal\",\"job_type\":\"full_time\",\"salary\":\"36000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-03-27T08:58:28.934+08:00\",\"created_at\":\"2026-03-17T06:06:51.622+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Technical-II_R1709629\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"4320\",\"primary_location\":{\"id\":\"ZA-DUR-RIDGE-02\",\"wid\":\"90cf9de41c12101d4cd760c773160000\",\"descriptor\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0455\",\"descriptor\":\"Technical II, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365235\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Technical-II_R1709629\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Durban----2-Ncondo-Place-Ridgeside-Drive-Umhlanga-Ridge\/Technical-II_R1709629\/apply\",\"job_requisition_id\":\"R1709629\"}],\"organizations\":[{\"wid\":\"7db7f34606d71015713ee3408a8a0000\",\"descriptor\":\"W0ZV80 Site_Cso Other\",\"reference_id\":\"W0ZV80\",\"custom_reference_id\":\"W0ZV80\",\"company_reference_id\":null},{\"wid\":\"765b4e7c561610156f07db05007f0000\",\"descriptor\":\"23125 - Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amit.singh45@concentrix.com\"},\"first_name\":\"Amit Singh (103241359)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1709629\",\"wid\":\"7c24bb32d488101b59417a1caf290000\",\"descriptor\":\"Technical II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><ul><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1336\",\"campaign_id\":\"14492\",\"campaign_title\":\"Specialist, Operations Reporting R1711991\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"PHL Cebu City - Arcenas\",\"address\":\"PHL Cebu City - Arcenas\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Business Analyst will support data visualization, reporting, and analysis needs across the organization. This role is responsible for transforming raw data into meaningful dashboards, reports, and insights that guide operational decision making. The ideal candidate possesses strong analytical skills, attention to detail, and the ability to translate business requirements into effective data solutions.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><\/p><p><b><i>Dashboard &amp; Reporting Development<\/i><\/b><\/p><ul><li>Convert Excel-based reports into interactive Tableau dashboards. <i>(Low complexity)<\/i><\/li><li>Build new dashboards or structured datasets based on requested criteria, including required data columns and filters. <i>(Low\u2013Medium complexity)<\/i><\/li><li>Develop dashboards incorporating customized fields, Tableau-approved SQL formulas, or other calculated fields. <i>(Medium complexity)<\/i><\/li><li>Create advanced analytical views such as:<ul><li>Fleet performance trends<\/li><li>Time-of-day impact analysis<\/li><li>Theoretical or scenario-based modeling (e.g., impact of changing support hours)<\/li><\/ul><\/li><li>Ensure all dashboards and reports reflect accurate data, proper filters, and user\u2011friendly layouts.<\/li><\/ul><p><\/p><p><b><i>Data Analysis &amp; Problem-Solving<\/i><\/b><\/p><ul><li>Analyze data to identify trends, patterns, and insights aligned with stakeholder requests.<\/li><li>Validate data accuracy and troubleshoot inconsistencies or gaps.<\/li><li>Dive deep into complex data issues\u2014persists in \u201cdigging\u201d until answers or root causes are identified.<\/li><li>Understand business requirements and how the underlying data supports those needs.<\/li><\/ul><p><\/p><p><b><i>Technical Support &amp; Collaboration<\/i><\/b><\/p><ul><li>Work closely with stakeholders to clarify requirements and ensure delivered dashboards meet expectations.<\/li><li>Collaborate with operations, analytics, and IT teams to validate data sources and logic.<\/li><li>Document dashboard logic, definitions, formulas, and workflows.<\/li><\/ul>\",\"ats_external_id\":\"R1711991\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"910000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:56:54.667+08:00\",\"created_at\":\"2026-03-17T02:04:11.312+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Business-Analyst_R1711991\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-ARCEN-Y0\",\"wid\":\"b67da9176e3d1062f9e3a669fdb8c270\",\"descriptor\":\"PHL Cebu City - Arcenas\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Operations Reporting\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0765\",\"descriptor\":\"Specialist, Operations Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Business-Analyst_R1711991\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Business-Analyst_R1711991\/apply\",\"job_requisition_id\":\"R1711991\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"1912cb3971d8100615fd6ef22b9f0000\",\"descriptor\":\"W0ZUD7 NAUTILUSHYOSUNG Dispatch_CS_BLND_T2.5\",\"reference_id\":\"W0ZUD7\",\"custom_reference_id\":\"W0ZUD7\",\"company_reference_id\":null},{\"wid\":\"d8091854ecea100615643ed5d71c0000\",\"descriptor\":\"22739 - Nautilus Hyosung - 980004455\",\"reference_id\":\"980004455\",\"custom_reference_id\":\"980004455\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jaysonrey.jungco@concentrix.com\"},\"first_name\":\"Jayson Rey Jungco (100777848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711991\",\"wid\":\"5b995f0599cb101cabff444541b20000\",\"descriptor\":\"Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Required Skills &amp; Qualifications<\/b><\/p><ul><li>Strong overall Microsoft Office skills<\/li><li>Proficient Excel skills (pivot tables, lookups, formulas, data cleaning)<\/li><li>Basic SQL scripting knowledge (joins, filtering, basic calculations)<\/li><li>Strong Tableau or Power BI dashboard creation skills<\/li><li>Strong analytical and problem-solving abilities<\/li><li>Ability to interpret and understand data in context of business requests<\/li><li>High mental agility and adaptability in a fast-paced environment<\/li><\/ul><p><\/p><div><\/div><p><b>Preferred Attributes<\/b><\/p><ul><li>Curious mindset with a drive to explore and solve complex data questions<\/li><li>Ability to communicate insights clearly to both technical and non\u2011technical audiences<\/li><li>Strong organizational skills and attention to detail<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1337\",\"campaign_id\":\"14484\",\"campaign_title\":\"Associate, Operations Support R1711047\",\"campaign_type\":\"job_application\",\"job_title\":\"Real-Time Analyst\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This position is responsible for communicating with outside partners, and vendors.\",\"long_description\":\"<p><span><span><b>Essential Functions \/ Core Responsibilities<\/b><\/span><\/span><\/p><ul><li><span><span>Monitor real-time queue performance across all lines of business, ensuring service level, ASA, and other KPIs are met.<\/span><\/span><\/li><li><span><span>Execute intraday schedule adjustments, including skilling changes, break\/lunch optimization, and overtime or VTO recommendations.<\/span><\/span><\/li><li><span><span>Track and manage agent productivity, adherence, absenteeism, and shrinkage; promptly communicate deviations to operations.<\/span><\/span><\/li><li><span><span>Provide real-time communication to leadership regarding performance trends, incidents, and risks impacting service levels.<\/span><\/span><\/li><li><span><span>Coordinate with Workforce Management (WFM), Operations, Training, and Quality teams to ensure optimal staffing levels and workflow efficiency.<\/span><\/span><\/li><li><span><span>Assist in planning and supporting operational activities, including new program launches, system updates, and volume fluctuations.<\/span><\/span><\/li><li><span><span>Identify opportunities to streamline workforce processes and improve intraday efficiency.<\/span><\/span><\/li><li><span><span>Generate and distribute intraday, interval, and end-of-day performance reports.<\/span><\/span><\/li><li><span><span>Support floor engagement by communicating updates, sending alerts, and assisting with operational escalations.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Candidate Profile<\/b><\/span><\/span><\/p><ul><li><span><span><b>Experience as RTA is required<\/b><\/span><\/span><\/li><li><span><span>Strong analytical and problem-solving skills with the ability to make quick, data-driven decisions.<\/span><\/span><\/li><li><span><span>Excellent written and verbal communication skills for clear, timely coordination with multiple stakeholders.<\/span><\/span><\/li><li><span><span>High attention to detail with a strong focus on accuracy and real-time responsiveness.<\/span><\/span><\/li><li><span><span>Professional demeanor with the ability to build effective working relationships across teams.<\/span><\/span><\/li><li><span><span>Self-starter with a strong sense of urgency; thrives in fast-paced, high-pressure environments.<\/span><\/span><\/li><li><span><span>Ability to multitask and manage competing priorities while meeting strict timelines.<\/span><\/span><\/li><li><span><span>Proficiency in Microsoft Office (Excel required; Power BI is a plus)<\/span><\/span><\/li><li><span><span><b>Willingness to work fully on site from our office in Athens Monday-Saturday 9am-9pm on rotation<\/b><\/span><\/span><\/li><li><span><span><b>Fluency in English is required<\/b><\/span><\/span><\/li><li><span><span>Fluency in German will be considered an advantage\u00a0<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1711047\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:54:38.409+08:00\",\"created_at\":\"2026-03-16T22:04:48.925+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Real-Time-Analyst_R1711047-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0739\",\"descriptor\":\"Associate, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364790\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Real-Time-Analyst_R1711047-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Real-Time-Analyst_R1711047-1\/apply\",\"job_requisition_id\":\"R1711047\"}],\"organizations\":[{\"wid\":\"6b642ba2e2c4103dbe9d3eed8d8c0000\",\"descriptor\":\"W100LV JPMorgan ICB German\",\"reference_id\":\"W100LV\",\"custom_reference_id\":\"W100LV\",\"company_reference_id\":null},{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"a512d2a9501e103d31609a96217b0000\",\"descriptor\":\"26034 - JPMORGANCHASE - 980009334\",\"reference_id\":\"980009334\",\"custom_reference_id\":\"980009334\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801604108c50f3c06a2b8\",\"descriptor\":\"COGS (SITE) Ops Support Non Billable Direct\",\"reference_id\":\"OPSPTNOBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"panayotis.vlachopoulos@concentrix.com\"},\"first_name\":\"Panos Vlachopoulos (102563120)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711047\",\"wid\":\"0c99f6f66e05101b6cab6c107e590000\",\"descriptor\":\"Real-Time Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1338\",\"campaign_id\":\"14483\",\"campaign_title\":\"Specialist, Sales Support R1714723\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Quality Analyst (Sales Support)\",\"street\":\"EGY Cairo - Plot no. 27, North Teseen st  building 27\",\"address\":\"EGY Cairo - Plot no. 27, North Teseen st  building 27\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"11853\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<ul><li>Prepare quotes, contracts, and RFP\/RFI responses<\/li><li>Maintain quote documentation with accurate pricing and configurations<\/li><li>Maintain sales demonstration tools and applications in support of sales teams<\/li><li>Work within a few sources of data\/systems to produce an outcome with some variability<\/li><li>Practice a moderate level of independent judgement to make decisions<\/li><li>Develop and deliver sales presentations and\/or trainings in a professional and effective manner<\/li><li>Maintain up-to-date awareness of company activities and industry trends<\/li><li>Provide consistent follow up on opportunities or inquiries<\/li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service<\/li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations<\/li><li>Identify and summarize moderately complex issues for management review<\/li><li>Work with teams and report directly to Support Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714723\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:54:05.743+08:00\",\"created_at\":\"2026-03-16T22:04:47.927+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Quality-Analyst--Sales-Support-_R1714723\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"11853\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-02\",\"wid\":\"d400e09d53be101d4ec42d87502b0000\",\"descriptor\":\"EGY Cairo - Plot no. 27, North Teseen st  building 27\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Quality-Analyst--Sales-Support-_R1714723\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Quality-Analyst--Sales-Support-_R1714723\/apply\",\"job_requisition_id\":\"R1714723\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714723\",\"wid\":\"fe72e448495d10056a41b844322e0000\",\"descriptor\":\"B2B Quality Analyst (Sales Support)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Experience in written and verbal communication with internal and external partners<\/li><li>Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas<\/li><li>Demonstrated ability critically think and address moderate customer and client issues<\/li><li>Demonstrated ability to focus on customer needs and communicate with higher level staff<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Aptitude to learn new technology and data<\/li><li>Prior experience working with MS programs<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1339\",\"campaign_id\":\"14481\",\"campaign_title\":\"Specialist, Sales Development R1714639\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Development - Cold Calling exp required\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1714639\",\"location\":\"Cairo\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:54:06.082+08:00\",\"created_at\":\"2026-03-16T20:08:35.786+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Sales-Development---Cold-Calling-exp-required_R1714639\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"yasmine.abdelwahedibrahim@concentrix.com\"},\"first_name\":\"Abdelwahed Ibrahim, Yasmine Sherif\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102146417\",\"wid\":\"5c727d2c0b0d10037388211837630000\",\"descriptor\":\"Yasmine Sherif Abdelwahed Ibrahim (102146417)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364782\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Sales-Development---Cold-Calling-exp-required_R1714639\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/B2B-Sales-Development---Cold-Calling-exp-required_R1714639\/apply\",\"job_requisition_id\":\"R1714639\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.saadmohamed@concentrix.com\"},\"first_name\":\"Mahmoud Jamal (427427)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714639\",\"wid\":\"163ec871ad23101c943917fbef460000\",\"descriptor\":\"B2B Sales Development - Cold Calling exp required\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"180\",\"campaign_id\":\"603\",\"campaign_title\":\"B2B Tech Sales Spec \/ German \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Sales Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Duties and Responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attend customer meetings, conduct sales presentations, and deliver product\/service demonstrations in person and via phone<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide technical expertise in support of achieving selling goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prepare moderately complex technical proposals and presentations to support sales teams<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate proficient solution selling abilities and effective, proactive customer\/client communications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and analyze customer\/client needs and develop intermediate range strategies on how to competitively meet needs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise and support customers and sales teams on technical aspects of products and services, adhering to customer's needs and goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize technical expertise to develop and execute thorough trainings, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify areas to help streamline and improve sales processes - recommend improvements to management<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide consistent follow up on opportunities or inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Evaluate the client's customer needs and propose potential solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage external competitive pressures and effectively handle objections to help retain customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple stakeholders, building effective relationships with decision-makers at all levels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>M\/F from 09:00am till 18:00pm<\/strong> -Remote role<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>English<\/strong> and <strong>German<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Decent prior experience working in a customer service or sales capacity preferred.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement in individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience in high volume calling required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude to learn and optimize new technology and data. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of MS Office programs &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience working with&nbsp;<strong>Microsoft Dynamics<\/strong>,&nbsp;<strong>Salesforce<\/strong>&nbsp;or similar CRM required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven success in the management of multiple priorities effectively<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p>Help us<strong> G.R.O.W. <\/strong>Join us!&nbsp;<\/p>\",\"ats_external_id\":\"4027266351\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T09:41:31.096+03:00\",\"created_at\":\"2026-03-16T15:24:36.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1900\",\"campaign_id\":\"211\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1697116\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (German-speaking) - Hybrid HG03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"\u00a0Inside Sales Representative\u00a0in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative<\/b>\u00a0<b>in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><p>- Execute and achieve sales quota and targets.\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u202f\u00a0<br \/>- Pass the leads on to the country or reseller and follow-up the sales cycle\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/p><p><br \/>Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of German with an advanced English level\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B (preferred)\u00a0<\/p><p><\/p><p>It would be a plus if you have\u00a0<\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:\u00a000<br \/>- Salary 22,000 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Barcelona, Malaga or Valencia\u00a0with hybrid work model<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1697116\u00a0<\/p>\",\"ats_external_id\":\"R1697116\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1959.97\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T12:08:18.565+02:00\",\"created_at\":\"2026-03-16T15:04:45.306+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366797\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--German-speaking----Hybrid-HG03_R1697116\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--German-speaking----Hybrid-HG03_R1697116\/apply\",\"job_requisition_id\":\"R1697116\"}],\"organizations\":[{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101ef568d7770dc70000\",\"descriptor\":\"W0ZOD2 P_Sbt_Spain_Hpi Gsb Designjet\",\"reference_id\":\"W0ZOD2\",\"custom_reference_id\":\"W0ZOD2\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101ee7960030f71d0000\",\"descriptor\":\"20102 - Hpinc - WHSBTSPAIN22\",\"reference_id\":\"WHSBTSPAIN22\",\"custom_reference_id\":\"WHSBTSPAIN22\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"linda.arnott@concentrix.com\"},\"first_name\":\"Linda Arnott (102538523)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697116\",\"wid\":\"5544055b9fa110124e4c6664b8710000\",\"descriptor\":\"Inside Sales Representative (German-speaking) - Hybrid HG03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1975\",\"campaign_id\":\"28\",\"campaign_title\":\"Temu\/Ukrainian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent with Ukrainian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>Concentrix is \u200b\u200ban employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>All that we expect from you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Excellent customer service, focused on all enquiries and provided services<\/p>\\n<\/li>\\n<li>\\n<p>Finding the right solution for each individual problem<\/p>\\n<\/li>\\n<li>\\n<p>Providing all necessary information for new products and promotions<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have the necessary skills that we are looking for!<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Good communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent written and spoken Ukrainian<\/p>\\n<\/li>\\n<li>\\n<p>Level of English B1<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma<\/p>\\n<\/li>\\n<li>\\n<p>Problem-solving skills to find the right solution for any issue<\/p>\\n<\/li>\\n<li>\\n<p>Solid computer skills<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility and positive attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix offers:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Flexible working hours, ensuring a good work-life balance<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2116127653\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T13:51:11.410+04:00\",\"created_at\":\"2026-03-16T14:31:47.299+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1920\",\"campaign_id\":\"594\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) deutscher Bank Support - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r eine namhafte Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d) Bank Service<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1452099111\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-03-31T13:14:50.731+02:00\",\"created_at\":\"2026-03-16T07:29:41.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1340\",\"campaign_id\":\"14476\",\"campaign_title\":\"Associate Manager, B2B Sales R1714501\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We are looking for an Associate Manager - Business to Business Sales!\\n \\nAre you passionate about driving business growth and leading successful teams? As an Associate Sales Manager, you'll oversee and inspire a dynamic team dedicated to generating revenue and fostering business growth. You will lead efforts in business development to grow one of our newest accounts . Build strategic client relationships alongside internal and external stakeholders and make a significant impact.\",\"long_description\":\"<p><span><span><b>You have:<\/b><\/span><\/span><\/p><ul><li><span>3 to 5 years of proven work experience in a leadership sales role (must)<\/span><\/li><li><span>3&#43; years of Sales B2B experience (must)<\/span><\/li><li><span>1&#43; years of BPO experience (desirable)<\/span><\/li><li><span>English Proficiency B2 (must)<\/span><\/li><li><span>Willingness to commute to our site located in Santa Elena, El Salvador<\/span><\/li><li><span>A passion for customer experience and driving team results<\/span><\/li><li><span>Experience in operations (BPO) and strategy building<\/span><\/li><li><span>Excellent Coaching history<\/span><\/li><li><span>A record of developing and retaining great employees<\/span><\/li><li><span>Experience maximizing revenue through best practices<\/span><\/li><li><span>Experience working with Salesforce.com or similar CRM<\/span><\/li><li><span>Experience finding solutions as a manager<\/span><\/li><li><span>Change Management skills<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>You will:<\/b><\/span><\/span><\/p><ul><li><span>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/span><\/li><li><span>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/span><\/li><li><span>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/span><\/li><li><span>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/span><\/li><li><span>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/span><\/li><li><span>Be a point of escalation for our clients and respond promptly to any issues<\/span><\/li><li><span>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/span><\/li><li><span>Work with client contact on reporting and forecasting<\/span><\/li><li><span>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/span><\/li><li><span>Work with client contact on reporting and forecasting<\/span><\/li><li><span>Coordinate team incentives and Sales Performance Incentive Funds<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1714501\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:59.559+08:00\",\"created_at\":\"2026-03-14T06:03:40.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Associate-Manager--B2B-Sales_R1714501\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Associate-Manager--B2B-Sales_R1714501\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Associate-Manager--B2B-Sales_R1714501\/apply\",\"job_requisition_id\":\"R1714501\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714501\",\"wid\":\"6718611de01d101bc96c2d774b0f0000\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1341\",\"campaign_id\":\"14474\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714119\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot AI Security Consultant\",\"street\":\"PRT Work From Home - Indirect\",\"address\":\"PRT Work From Home - Indirect\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Copilot AI Security Consultant - Revised<\/b><\/p><p><\/p><p><b>Top Skills:<\/b><\/p><ul><li><b>Cloud Security Architecture (Microsoft Ecosystem)<\/b><ul><li>Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<\/li><li>Ability to design secure identity and access management for Copilot AI.<\/li><li>Ability to build a framework for data security focused on Copilot AI usage.<\/li><\/ul><\/li><\/ul><ul><li><b>Copilot AI Governance Framework Design<\/b><ul><li>Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<\/li><\/ul><\/li><li><b>Compliance &amp; Regulatory Alignment<\/b><ul><li>Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<\/li><\/ul><\/li><li><b>Microsoft Purview &amp; Fabric Mastery<\/b><ul><li>Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<\/li><\/ul><\/li><li><b>Consulting &amp; Executive Communication<\/b><ul><li>Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<\/li><\/ul><\/li><li><b>Incident Response &amp; Monitoring Strategy<\/b><ul><li>Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<\/li><\/ul><\/li><li><b>Responsible AI &amp; Risk Management<\/b><ul><li>Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<\/li><\/ul><\/li><li><b>Program Delivery &amp; Stakeholder Engagement<\/b><\/li><li><b>Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/b><\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and deeper Purview\/Fabric<\/li><\/ul>\",\"ats_external_id\":\"R1714119\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:42.145+08:00\",\"created_at\":\"2026-03-14T04:03:56.237+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714119-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"organization_reference_id\":\"WPT10\"},\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-INDIR-01\",\"wid\":\"740544c0a47f0174536a76781f112a58\",\"descriptor\":\"PRT Work From Home - Indirect\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714119-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-at-Home\/Copilot-AI-Security-Consultant_R1714119-1\/apply\",\"job_requisition_id\":\"R1714119\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"210cfe4dbd93102cc216a4b739ec0000\",\"descriptor\":\"Concentrix Payment Services Espana, S.A.U. - Sucursal em Portugal\",\"reference_id\":\"WPT10\",\"custom_reference_id\":null,\"company_reference_id\":\"WPT10\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714119\",\"wid\":\"6718611de01d101bc653694c84b60000\",\"descriptor\":\"Copilot AI Security Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1342\",\"campaign_id\":\"14472\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714104\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot AI Security Consultant (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>M\/F\/D<\/p><p><\/p><p><b>Copilot AI Security Consultant <\/b><\/p><p><\/p><p><b>Top Skills:<\/b><\/p><ul><li><b>Cloud Security Architecture (Microsoft Ecosystem)<\/b><ul><li>Expertise in Purview, Entra ID, Defender for Cloud Apps, Azure Policy, and M365 security configurations.<\/li><li>Ability to design secure identity and access management for Copilot AI.<\/li><li>Ability to build a framework for data security focused on Copilot AI usage.<\/li><\/ul><\/li><\/ul><ul><li><b>Copilot AI Governance Framework Design<\/b><ul><li>Skill in crafting governance models that addresses policy, access control, data protection, and risk management for generative AI tools like Copilot and Azure AI Foundry.<\/li><\/ul><\/li><li><b>Compliance &amp; Regulatory Alignment<\/b><ul><li>Understanding of GDPR, NIST AI Risk Management Framework, and privacy-by-design principles.<\/li><\/ul><\/li><li><b>Microsoft Purview &amp; Fabric Mastery<\/b><ul><li>Hands-on experience with data classification, labeling, DLP, and auditing using Microsoft Purview and Fabric to enforce data boundaries and prevent leakage.<\/li><\/ul><\/li><li><b>Consulting &amp; Executive Communication<\/b><ul><li>Ability to lead workshops, simplify complex technical topics, and present strategic recommendations to IT and business stakeholders.<\/li><\/ul><\/li><li><b>Incident Response &amp; Monitoring Strategy<\/b><ul><li>Designing proactive monitoring, auditing, and prompt injection, and data exfiltration scenarios.<\/li><\/ul><\/li><li><b>Responsible AI &amp; Risk Management<\/b><ul><li>Familiarity with model risk management, acceptable-use policies, and ethical AI deployment strategies.<\/li><\/ul><\/li><li><b>Program Delivery &amp; Stakeholder Engagement<\/b><\/li><li><b>Experience in building RACI models, risk registers, and aligning AI programs with business goals and customer commitments.<\/b><\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and deeper Purview\/Fabric<\/li><\/ul>\",\"ats_external_id\":\"R1714104\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T02:04:21.284+08:00\",\"created_at\":\"2026-03-14T04:03:52.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-AI-Security-Consultant_R1714104\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366673\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-AI-Security-Consultant_R1714104\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Copilot-AI-Security-Consultant_R1714104\/apply\",\"job_requisition_id\":\"R1714104\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714104\",\"wid\":\"bd954aa805a3101bc5d83dd6987a0000\",\"descriptor\":\"Copilot AI Security Consultant (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1343\",\"campaign_id\":\"14471\",\"campaign_title\":\"Associate, Training &amp; Quality R1714410\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Quality Analyst\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales, Quality Analyst is responsible for supporting single or multiple accounts. This position supports the designing of quality-related processes, taking a sample of all key customer-related quality processes, analysis of results, participating in problem-solving, and designing process improvement initiatives. He\/she participates in internal quality performance audits, system reviews, and overall application of the quality system across their respective accounts and region.\",\"long_description\":\"<div><div><div><p><\/p><p>Requirements:<\/p><ul><li><span>High School Diploma<\/span><\/li><li><span>B2 English level<\/span><\/li><li><span>2 - 4 Years of Experience as Quality Analyst<\/span><\/li><li><span>Professionalism and ability to build relationships.<\/span><\/li><li><span>Strong attention to detail.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure.<\/span><\/li><li><span>Demonstrated ability to multitask, prioritize, and meet timelines on deliverables.<\/span><\/li><li><span>Proficient in Microsoft Office.<\/span><\/li><li><span>Strong communication skills, both written and verbal.<\/span><\/li><\/ul><p><\/p><p><span>Key Responsibilities:<span> <\/span><\/span><\/p><ul><li><span>Evaluate adherence to and efficiency of key customer-related quality processes that support the organization&#39;s ability to achieve business results and client satisfaction for multiple accounts within a single region<\/span><\/li><li><span>Initiate quality process changes to achieve desired business goals, client, and customer satisfaction for multiple accounts within a single region<\/span><\/li><li><span>Participate in call monitoring sessions and support root cause analysis to achieve desired business goals, client, and customer satisfaction for multiple accounts within a single region<\/span><\/li><li><span>Analyze results and trends on all quality metrics across multiple accounts; facilitate and lead performance improvement teams for multiple accounts within a single region<\/span><\/li><li><span>Provide feedback to Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) on program-level Quality results\/trends across the region<\/span><\/li><li><span>Recommends and initiates organizational change, as appropriate for multiple accounts within a single region<\/span><\/li><li><span>Support management focus on review of key drivers, metrics, and operational processes in partnership with the primary Quality Manager<\/span><\/li><li><span>Maintain Quality governance activities, including but not limited to process documentation\/standardization, staff onboarding standards, establishing career paths, reporting standards, etc., for multiple accounts within a single region<\/span><\/li><li><span>Maintain the integrity of Quality data reporting, including input process, validation checks, and output alignment across their respective region<\/span><\/li><\/ul><p><\/p><\/div><\/div><div><\/div><\/div>\",\"ats_external_id\":\"R1714410\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:59.010+08:00\",\"created_at\":\"2026-03-14T02:06:17.026+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Quality-Analyst_R1714410\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1671\",\"descriptor\":\"Associate, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364602\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Quality-Analyst_R1714410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Quality-Analyst_R1714410\/apply\",\"job_requisition_id\":\"R1714410\"}],\"organizations\":[{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1714410\",\"wid\":\"0424608bc84710048a69e22c1fd10000\",\"descriptor\":\"Sales Quality Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1344\",\"campaign_id\":\"14467\",\"campaign_title\":\"Trainer I R1714380\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Join Our Team as a Dynamic Trainer at Concentrix!\\n\\nAre you passionate about empowering others through innovative training techniques? Do you thrive in a fast-paced, vibrant environment where your creativity and expertise can truly make a difference? If so, we invite you to become a part of our team at Concentrix in a role that promises growth, excitement, and impact!\",\"long_description\":\"<p><\/p><p><span><span>As a <b>Trainer <\/b>, you will be the driving force behind our top-notch training programs, ensuring our workforce is prepared to deliver exceptional service. <\/span><\/span><\/p><p><\/p><h2><span><span><b>&#x1f4bc; <\/b><\/span><\/span><b><span><span>You Will<\/span><\/span><\/b><\/h2><ul><li><span><b>Lead with Purpose:<\/b> Guide and inspire agents in a dynamic classroom setting, monitoring their progress and providing essential coaching and feedback.<\/span><\/li><li><span><b>Engage Creatively:<\/b> Use innovative training techniques and interactive activities to captivate and motivate participants.<\/span><\/li><li><span><b>Facilitate Seamless Transitions:<\/b> Help trainees confidently step into their roles, meeting all competency standards.<\/span><\/li><li><span><b>Stay Cutting-Edge:<\/b> Keep yourself updated on the latest products and industry trends by participating in key meetings and calls.<\/span><\/li><li><span><b>Collaborate and Innovate:<\/b> Work closely with the Instructional Design team to create diverse and impactful training materials.<\/span><\/li><li><span><b>Drive Continuous Improvement:<\/b> Leverage feedback to continuously enhance our training programs.<\/span><\/li><\/ul><p><\/p><p><span><span><b>&#x1f464;Ideal Profile<\/b><\/span><\/span><\/p><ul><li><span><b>Experience Matters:<\/b> You have a solid background in training, coaching \/developing people - especially within the BPO\/CC industry.<\/span><\/li><li><span><b>Bilingual Excellence:<\/b> Fluent in <b>Polish (C1) <\/b>and <b>English (B2\/C1)<\/b>, you communicate effortlessly with a variety of audiences.<\/span><\/li><li><span><b>Soft Skills Superstar:<\/b> Your expertise in training methodologies pairs perfectly with your outstanding interpersonal skills.<\/span><\/li><li><span><b>Master Communicator:<\/b> Speaking to large groups feels natural, and you thrive in such settings.<\/span><\/li><li><span><b>Tech-Savvy:<\/b> Proficient in Microsoft Office, you can multitask and thrive under pressure.<\/span><\/li><li><span><b>Relationship Builder:<\/b> Detail-oriented and personable, you forge strong connections easily.<\/span><\/li><\/ul><p><\/p><h2><span><span><b>&#x1f381; Why You&#39;ll Love Working Here<\/b><\/span><\/span><\/h2><ul><li><span><b>Comprehensive Benefits:<\/b> Enjoy a full package including the <b>MyBenefit<\/b> system, private healthcare with <b>Luxmed<\/b>, and life insurance.<\/span><\/li><li><span><b>Growth Opportunities:<\/b> Access to a wealth of e-learning platforms to fuel your professional development.<\/span><\/li><li><span><b>Support Systems:<\/b> Benefit from our Employee Assistance Program offering psychological, managerial, legal, and financial counseling.<\/span><\/li><li><span><b>Language Development:<\/b> Enhance your skills with free language classes.<\/span><\/li><li><span><b>Fun and Engagement:<\/b> Participate in exciting events, contests, lotteries, and so much more!<\/span><\/li><li><span><b>Stable Employment:<\/b> Secure a full-time role with a reliable employment contract.<\/span><\/li><\/ul><p><\/p><p><span><span>Join us and be part of a journey where your contributions are valued, your potential is unleashed, and your career is set on a path to success. Apply today and let\u2019s create something extraordinary together!<\/span><\/span><\/p>\",\"ats_external_id\":\"R1714380\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:16:49.212+08:00\",\"created_at\":\"2026-03-14T00:07:28.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Trainer-with-Polish_R1714380\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2555\",\"descriptor\":\"Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367939\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Trainer-with-Polish_R1714380\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Trainer-with-Polish_R1714380\/apply\",\"job_requisition_id\":\"R1714380\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1714380\",\"wid\":\"0a9b4f24ead6101bbb4a1d96a8af0000\",\"descriptor\":\"Trainer with Polish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1345\",\"campaign_id\":\"14465\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714294\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\",\"long_description\":\"<p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><h2><b>Overview<\/b><\/h2><p>Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p><\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><h2><b>Required Qualifications<\/b><\/h2><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><ul><li><p>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><\/li><li><p>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><\/li><li><p>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><\/li><li><p>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive stakeholders.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><h2><b>Certifications<\/b><\/h2><p>(Candidates will need to get certified within 3-4 months of joining if they are missing any of the following)<\/p><ul><li><p>Microsoft Certified: Azure Solutions Architect Expert<\/p><\/li><li><p>ITIL Foundation Certification<\/p><\/li><li><p>Microsoft Certified: Azure Administrator Associate<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1714294\",\"location\":\"Barcelona - Malaga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:24:51.502+08:00\",\"created_at\":\"2026-03-13T22:04:19.728+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Cloud-Resiliency-Engineer_R1714294\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Barcelona - Malaga\",\"state\":null,\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-CLIEN-00\",\"wid\":\"b60eb7d3b2ad10235fda5af6c06e0000\",\"descriptor\":\"ESP Barcelona - Malaga Spain Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"},{\"id\":\"102162350\",\"wid\":\"2acf4797a37d100a75fad24ba4cd0000\",\"descriptor\":\"Cathy Tumpag (102162350)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364515\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Cloud-Resiliency-Engineer_R1714294\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Cloud-Resiliency-Engineer_R1714294\/apply\",\"job_requisition_id\":\"R1714294\"}],\"organizations\":[{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714294\",\"wid\":\"ebb12409861c101bb27db3ddc4340000\",\"descriptor\":\"Cloud Resiliency Engineer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1346\",\"campaign_id\":\"14464\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1714282\",\"campaign_type\":\"job_application\",\"job_title\":\"M365 Architect with French\/Arabic or Italian\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>The Cloud Solution Architect will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth.<br \/><br \/>The architect will proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition, the role emphasizes driving usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365.<\/p><p><\/p><p><b>Key\u00a0responsibilities\u00a0<\/b><\/p><ul><li><p>Assess Microsoft 365 tenant health across apps, services, and network connectivity.<\/p><\/li><li><p>Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.<\/p><\/li><li><p>Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.<\/p><\/li><li><p>Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.<\/p><\/li><li><p>Provide guidance on governance, compliance, and operational processes to strengthen platform health.<\/p><\/li><li><p>Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications\u00a0<\/b><\/p><ul><li><p>Advanced level of English and French\/Arabic or Italian<\/p><\/li><li><p>Minimum 8&#43; years of hands-on experience with Microsoft 365 administration and optimization<\/p><\/li><li><p>Microsoft 365 Apps (Office, Teams, Outlook)<\/p><\/li><li><p>Experience managing and optimizing Microsoft Teams for enterprise environments<\/p><\/li><li><p>Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business)<\/p><\/li><li><p>Network connectivity for cloud services<\/p><\/li><li><p>Microsoft Endpoint Manager and device health<\/p><\/li><li><p>Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.<\/p><\/li><li><p>Strong ability to interpret usage analytics and design adoption strategies.<\/p><\/li><li><p>Understanding of Microsoft 365 health service, incidents, and operational monitoring<\/p><\/li><li><p>Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive audiences.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><p><b>Preferred qualifications\u00a0<\/b><\/p><ul><li><p>Experience with network performance tuning for Microsoft 365 workloads.<\/p><\/li><li><p>Copilot for M365, Copilot Chat, Copilot Agent<\/p><\/li><li><p>Familiarity with Entra ID architecture and identity security best practices, including Conditional Access, MFA, and privileged access.<\/p><\/li><li><p>Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.<\/p><\/li><\/ul><p><\/p><p><b>Certifications\u00a0<\/b><\/p><p>Required\u00a0<\/p><ul><li><p>Microsoft 365 Certified: Teams Administrator Associate (MS-700)<\/p><\/li><li><p><i>Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)<\/i><\/p><\/li><li><p><i>Microsoft Certified: Endpoint Administrator Associate (MD-102)<\/i><\/p><\/li><\/ul><p><\/p><p><b>Preferred\u00a0<\/b><\/p><ul><li><p>\u00a0Microsoft 365 Certified: Enterprise Administrator Expert<\/p><\/li><\/ul><p><\/p><p>The deadline to apply for this position is March 13. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p>\",\"ats_external_id\":\"R1714282\",\"location\":\"Barcelona - Malaga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T00:06:17.351+08:00\",\"created_at\":\"2026-03-13T22:04:19.339+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/M365-Architect-with-French-Arabic-or-Italian_R1714282\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona - Malaga\",\"state\":null,\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-CLIEN-00\",\"wid\":\"b60eb7d3b2ad10235fda5af6c06e0000\",\"descriptor\":\"ESP Barcelona - Malaga Spain Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hager.hassanelsayedarafa@concentrix.com\"},\"first_name\":\"Hassan Elsayed Arafa, Hager Sayed (\u0647\u0627\u062c\u0631 \u0627\u0644\u0633\u064a\u062f \u0633\u064a\u062f \u062d\u0633\u0646 \u0627\u0644\u0633\u064a\u062f \u0639\u0631\u0641\u0629)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102283018\",\"wid\":\"50b79556a3c3102c163a6fb07bce0000\",\"descriptor\":\"Hager Sayed Hassan Elsayed Arafa (\u0647\u0627\u062c\u0631 \u0627\u0644\u0633\u064a\u062f \u0633\u064a\u062f \u062d\u0633\u0646 \u0627\u0644\u0633\u064a\u062f \u0639\u0631\u0641\u0629) (102283018)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"},{\"id\":\"103019897\",\"wid\":\"65554794f5e0101497c26002bcc70000\",\"descriptor\":\"Sameh Yasser (103019897)\"},{\"id\":\"102162350\",\"wid\":\"2acf4797a37d100a75fad24ba4cd0000\",\"descriptor\":\"Cathy Tumpag (102162350)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364563\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/M365-Architect-with-French-Arabic-or-Italian_R1714282\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/M365-Architect-with-French-Arabic-or-Italian_R1714282\/apply\",\"job_requisition_id\":\"R1714282\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1714282\",\"wid\":\"bd954aa805a3101bb1bd7bbbe06a0000\",\"descriptor\":\"M365 Architect with French\/Arabic or Italian\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"403\",\"campaign_id\":\"196\",\"campaign_title\":\"Namirial \/ English \/ Galati\",\"campaign_type\":\"job_application\",\"job_title\":\"KYC Analyst with English - Galati\",\"street\":null,\"address\":null,\"city\":\"Gala\u021bi\",\"state\":\"Gala\u021bi\",\"postal_code\":null,\"region\":\"Galati\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>KYC Analyst with English - Galati (on-site), <\/strong><\/em>you will be part of our team of game-changers who are powering thes brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a<strong> KYC Analyst<\/strong> on our team, you will:&nbsp;<\/p>\\n<ul>\\n<li>Review customer files to identify missing or non-compliant documents\u202f\u202f&nbsp;<\/li>\\n<li>Review customer accounts (verifying payments balances)&nbsp;<\/li>\\n<li>Keep on learning and advancing your career through our continuous development programs\u202f&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are <strong>proficient in English<\/strong>&nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented&nbsp;<\/li>\\n<li>Have <strong>good PC Skills&nbsp;<\/strong><\/li>\\n<li>Are available to work from our <strong>office in Galati<\/strong><\/li>\\n<li>Are available to <strong>work in shifts<\/strong><\/li>\\n<li>Have previous expercience in <strong>Customer Advisor<\/strong> is <strong>not mandatory<\/strong>, but good to have<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"380015581\",\"location\":\"Gala\u021bi, Galati\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T17:42:30.466+03:00\",\"created_at\":\"2026-03-13T17:11:21.344+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1347\",\"campaign_id\":\"14459\",\"campaign_title\":\"Technical II, Infrastructure Operations &amp; Analysis (TCF) R1705559\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical II, Infrastructure Operations & Analysis (TCF)\",\"street\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 8th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><span><span>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><\/p><p><b>Role and Responsibilities<\/b><\/p><ul><li><p>PO analysis\u00a0<\/p><\/li><li><p>Dashboard reporting<\/p><\/li><li><p>Assist in the preparation and consolidation of the CAPEX and OPEX budget and forecast of worldwide IT departments\u00a0<\/p><\/li><li><p>Analysis of CAPEX and OPEX variance report (actuals vs forecast)\u00a0<\/p><\/li><li><p>Highlight un-forecasted, unexpected and overspent purchase orders to the top management and recommend ways to mitigate it\u00a0<\/p><\/li><li><p>Analyze actual spend, monitor variances; identify trends and recommend actions to management<\/p><\/li><li><p>Identify opportunity for cost savings\/reductions to meet financial budget &amp; target\u00a0<\/p><\/li><li><p>Review business case for large projects like new site fit out, site relocation and IT investment,\u00a0<\/p><\/li><li><p>Maintains database of all recurring and significant spending by entering, verifying, and backing up the data\u00a0<\/p><\/li><li><p>Increases productivity by developing automated accounting tracker\/tools and coordinating information requirements.\u00a0<\/p><\/li><li><p>Protects operations by keeping financial information confidential.\u00a0<\/p><\/li><li><p>Maintains technical knowledge by attending educational workshops\u00a0<\/p><\/li><li><p>Prepares monthly worldwide IT requisitions report with highlight of top spenders and above average unit cost per geo\u00a0<\/p><\/li><li><p>Maintain savings tracker &amp; new security investments<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1705559\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"650000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-30T22:05:09.632+08:00\",\"created_at\":\"2026-03-13T16:04:28.426+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/Technical-II--Infrastructure-Operations---Analysis--TCF-_R1705559\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Infrastructure Operations and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-02\",\"wid\":\"740544c0a47f01c670b59f901f11a068\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 8th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Infrastructure Operations and Analysis\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"},{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0462\",\"descriptor\":\"Technical II, Infrastructure Operations & Analysis (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366632\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/Technical-II--Infrastructure-Operations---Analysis--TCF-_R1705559\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-8th-Floor\/Technical-II--Infrastructure-Operations---Analysis--TCF-_R1705559\/apply\",\"job_requisition_id\":\"R1705559\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f45014834d3d207721abe0e\",\"descriptor\":\"(CORP) IT - INFRA SHARED SVCS\",\"reference_id\":\"CORPITINFRASS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joan.pedracio@concentrix.com\"},\"first_name\":\"Joan Mari Pedracio (588072)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1705559\",\"wid\":\"3d22ded08b841014e1fd1ccfc78b0000\",\"descriptor\":\"Technical II, Infrastructure Operations & Analysis (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1901\",\"campaign_id\":\"208\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1713801\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish - speaking) Remote FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Barcelona ,\u00a0<\/b>you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>-\u00a0Expedite\u00a0and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of Danish\u00a0and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0\u00a0<br \/>\u00a0<\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full time\u00a039 hours\/week\u00a0<b>temporary<\/b> contract: Monday to Friday from 08.00 to 17.00<\/p><p>- Salary package:\u00a022, 000\u00a0euros\u00a0gross\/year &#43; a bonus up to 4,000 euros gross\/year<\/p><p>- Great office location in Barcelona\u00a0and opportunity to work from home if based in Barcelona<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><i>R1713801<\/i><\/p>\",\"ats_external_id\":\"R1713801\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T12:08:18.398+02:00\",\"created_at\":\"2026-03-13T15:04:06.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---speaking----On-site-FA02_R1713801\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Service-Representative--Danish---speaking----On-site-FA02_R1713801\/apply\",\"job_requisition_id\":\"R1713801\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7e2140314d3b101fca0c00084f3b0000\",\"descriptor\":\"20000 - Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jessica.maestrelli@concentrix.com\"},\"first_name\":\"Jessica Maestrelli (102539173)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713801\",\"wid\":\"0c99f6f66e05101b5699324642580000\",\"descriptor\":\"Customer Service Representative (Danish - speaking) Remote FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"181\",\"campaign_id\":\"602\",\"campaign_title\":\"B2B Development Rep \/ Spanish \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Specialist with Spanish language\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix<\/strong>&nbsp;we continue to offer revenue generation services under the B2B Sales Services business line now with an expanded global footprint, accelerating&nbsp;B2B digital sales&nbsp;and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<br \/><br \/>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.<br \/><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<br \/><br \/>Join us! &nbsp;<br \/><br \/><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Works within the dedicated territory for clients;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualifies leads from provided data base for sales opportunities;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Initiate outbound telephone calls as follow up to marketing campaigns and inbound 'leads' (from website, events, webinars, etc.) to understand audience interest and further the sales discussion;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Answers questions from and provides knowledgeable product and services information to call recipients;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gathers and records customer information;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide accurate weekly\/ monthly\/ quarterly sales forecast;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working time - M\/F 09:00 AM - 18:00 PM- Remote role in Bulgaria;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in&nbsp;<strong>English <\/strong>and <strong>Spanish languages <\/strong>&ndash; both written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>At least 2-3 years of experience working in a customer service or sales environment preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (<strong>Salesforce<\/strong> or <strong>Microsoft Dynamics<\/strong>) is advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W<\/strong>. Join us!<\/p>\",\"ats_external_id\":\"2215263942\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-05T02:59:02.991+03:00\",\"created_at\":\"2026-03-13T14:42:14.101+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1902\",\"campaign_id\":\"206\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1673766\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Solution Specialist in Malaga or Valencia (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Solution Specialist in Malaga or Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><br \/>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As part of our sales organization, you will work with a customer segment where you can make a real difference, Small and Medium-sized companies. The position requires a combination of technical and communication skills, and the ability to work independently and collaboratively in a fast-paced environment. A core part of the role is to advance the engagement process so that targets for the account portfolio are met.\u00a0<\/p><p><\/p><p>As a <b>Solution Specialist<\/b> in our team, you will:\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/p><p>- Present the Cloud solutions value propositions and differentiation that align to customer\u2019s business objectives and IT initiatives, based on your expertise in solution selling techniques and selling cloud-based solutions - Provide technical product overview and insights pertinent to customer need and usage scenarios<\/p><p>- Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud<\/p><p>- Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/p><p>- Demonstrate aspects of the technical and business solution to customers over Teams<\/p><p>- Conduct group and one-on-one trainings across the Center on subjects of expertise\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Flemish and fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience<br \/>- Minimum Fundamentals certification is required\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions<br \/>- Understand cloud deployment and adoption planning<br \/>- Possess experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology<br \/>- Have an understanding and passion for cloud computing technologies, business drivers, and emerging computing trends<br \/>- Possess a proven track record of outstanding performance and achieving goals<br \/>- Have exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<br \/>- Are success-driven, works well in a diverse team and enjoy a dynamic and changing environment\u00a0<\/p><p><\/p><p>It will be a plus if you:\u00a0<\/p><p>- Have L200 certification<br \/>- Can demonstrate knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions\u00a0<\/p><p><\/p><p><b>What is in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:<\/b><\/p><p>- Full-time permanent Spanish contract, 39h\/week: Monday to Friday 09:00\u00a0\u00a0to 18:00.<\/p><p>- We also help you with what you need to start working and living in Spain<\/p><p>- Competitive salary package 36.000 euros gross\/year &#43; up to 6.000 euros bonus gross\/year and private medical insurance<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office at either our<b> Benalmadena or Valencia <\/b>location with hybrid work model<\/p><p>- Relocation support*<\/p><p>- Career development program and specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1673766<\/span><\/p>\",\"ats_external_id\":\"R1673766\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:17.259+02:00\",\"created_at\":\"2026-03-13T13:04:13.377+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Flemish\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364513\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----On---site---Cloud-Solutions-MV02_R1673766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Solution-Specialist--Flemish-speaking----On---site---Cloud-Solutions-MV02_R1673766\/apply\",\"job_requisition_id\":\"R1673766\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc645a10d4d0c0000\",\"descriptor\":\"W0ZLGM P_Sbt_Spain_Microsoft_Digital\",\"reference_id\":\"W0ZLGM\",\"custom_reference_id\":\"W0ZLGM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseph.baker@concentrix.com\"},\"first_name\":\"Joseph William Charles Baker (102539570)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1673766\",\"wid\":\"018231f61c0310327e19fbc2fbd50000\",\"descriptor\":\"Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1903\",\"campaign_id\":\"205\",\"campaign_title\":\"Advisor II, B2B Sales R1708494\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative (English-speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Inbound Sales Representative in Barcelona (hybrid)\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Are you looking for <\/span><span>what\u2019s<\/span><span> next? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (hybrid)<\/b>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in tech<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Career growth and personal development<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an<b> Inbound Sales Representative <\/b>on our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Login all customer contacts in the CRM system in use at the time<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Give feedback on sales activity Skills for the Specialist<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify right contacts at customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage and report ongoing activity related to sales pipeline<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Have a proficient or bilingual level of English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have one year of related sales experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can establish an individual course of action to accomplish goals while using appropriate<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/span><\/span><b><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Full time <\/span><span>39 hours<\/span><span>\/week permanent contract: Monday to Friday from 9:30 to 18:30<\/span><\/span><br \/><span><span>- Salary 19,623 euros gross\/year &#43; up to 4,500 euros gross\/year in bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Great office location in Barcelona<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span>\u00a0<\/span><br \/>R1708494\u00a0<\/p><\/div>\",\"ats_external_id\":\"R1708494\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1739.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-19T01:59:06.423+02:00\",\"created_at\":\"2026-03-13T13:04:12.521+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362617\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--English-speaking----Hybrid---HS03_R1708494\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--English-speaking----Hybrid---HS03_R1708494\/apply\",\"job_requisition_id\":\"R1708494\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708494\",\"wid\":\"0788e7da69791016361b1afcee280000\",\"descriptor\":\"Inbound Sales Representative (English-speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1348\",\"campaign_id\":\"14457\",\"campaign_title\":\"Associate, Customer Acquisition R1712775\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712775\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:23:13.263+08:00\",\"created_at\":\"2026-03-13T12:11:03.176+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Associate--Customer-Acquisition_R1712775\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101753408\",\"wid\":\"6b1b277a4036014043bc57426225d3c3\",\"descriptor\":\"Chee Sem Wong (101753408)\"},{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Associate--Customer-Acquisition_R1712775\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Associate--Customer-Acquisition_R1712775\/apply\",\"job_requisition_id\":\"R1712775\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"syedburhan.gillani@concentrix.com\"},\"first_name\":\"Syed Burhan Gillani (102403005)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712775\",\"wid\":\"ff81eaf75b1a101b8df58b11852b0000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1349\",\"campaign_id\":\"14456\",\"campaign_title\":\"Associate, Sales Support R1712059\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Support (English Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We are seeking a highly organized and detail-oriented Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and maintenance of digital content across various platforms.  \\nYour role will involve collaborating with cross-functional teams to ensure the smooth flow of content and its alignment with business objectives.\",\"long_description\":\"<p><u><b>Responsibility\/Activity<\/b><\/u><\/p><ul><li><p>\u00a0Content Creation and Editing: Create, edit, and proofread engaging and high-quality\u00a0content for websites, blogs, social media, and other digital platforms.\u00a0<\/p><\/li><li><p>Content Strategy: Develop and implement content strategies to meet business goals, considering target audience, brand guidelines, and SEO best practices.\u00a0<\/p><\/li><li><p>Content Organization and Management: Organize and manage digital assets,\u00a0<br \/>including text, images, videos, and audio files, using content management systems (CMS) or other relevant tools.\u00a0<\/p><\/li><li><p>Content Publishing: Upload, format, and publish content on various platforms,\u00a0ensuring accuracy, consistency, and optimal user experience.\u00a0<\/p><\/li><li><p>Collaboration: Collaborate with cross-functional teams, including marketing, design,\u00a0and development, to gather content requirements, obtain approvals, and ensure\u00a0timely delivery.\u00a0<\/p><\/li><li><p>Content Training and Support: Provide guidance and training to content contributors\u00a0on best practices, CMS usage, and content management workflows.\u00a0<\/p><\/li><li><p>Analytics and Reporting: Monitor content performance using analytics tools, generate\u00a0reports, and provide insights to improve content effectiveness.\u00a0<\/p><\/li><li><p>Content Governance: Establish and enforce content governance policies, ensuring\u00a0adherence to brand standards, style guides, and legal regulations.\u00a0<\/p><\/li><\/ul><p><\/p><p><b><u>You Have\/Are<\/u><\/b><\/p><ul><li><p><b>Bachelor&#39;s degree in computer science, information technology, or a related field.\u00a0<\/b><\/p><\/li><li><p><b>At least 1-2 years of experiences in related field.<\/b><\/p><\/li><li><p>Proven experience in managing and administrating content management systems,\u00a0such as WordPress, Drupal, or SharePoint.\u00a0<\/p><\/li><li><p><b>Proficiency in HTML, CSS, and JavaScript for front-end customization and\u00a0troubleshooting.\u00a0<\/b><\/p><\/li><li><p>Strong understanding of web development principles, including responsive design,\u00a0accessibility, and SEO best practices.\u00a0<\/p><\/li><li><p>Technical expertise in integrating CMS with other systems and platforms, such as\u00a0marketing automation tools, CRM systems, or e-commerce platforms.\u00a0<\/p><\/li><li><p>Familiarity with content migration strategies and tools to facilitate seamless data\u00a0transfer into the CMS.\u00a0<\/p><\/li><li><p>Strong communication and collaboration skills to work effectively with cross-<br \/>functional teams and stakeholders.\u00a0<\/p><\/li><li><p>Detail-oriented with the ability to manage multiple projects and prioritize tasks\u00a0effectively.\u00a0<\/p><\/li><li><p>Strong organizational and time management skills to meet deadlines and prioritize\u00a0tasks.\u00a0<\/p><\/li><li><p>Excellent communication skills, both written and verbal, with the ability to articulate\u00a0content requirements and provide constructive feedback.<\/p><\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li><p>Adhere security requirements in the process.<\/p><\/li><li><p>Protect the privacy of personal information.<\/p><\/li><\/ul><p><\/p><p><b><u>Accommodation and Diversity<\/u><\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/p><p><\/p><p><b><u>Other information<\/u><\/b><\/p><ul><li><p><b>Working Arrangement: Hybrid (4 days per month to WFO, WFH for other days) <\/b><i>*subject to change based on business requirement<\/i><\/p><\/li><li><p><b>Working Hours: Monday to Friday, 8AM-5PM<\/b><\/p><\/li><li><p><b>Office Location: <\/b> <b><span>Level 15, Wisma Mont Kiara, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Federal Territory of Kuala Lumpur<\/span> <\/b><\/p><\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p><\/p><p><b>*Only shortlisted candidates will be contacted.<\/b><\/p>\",\"ats_external_id\":\"R1712059\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:23:10.827+08:00\",\"created_at\":\"2026-03-13T12:11:02.743+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364431\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\/apply\",\"job_requisition_id\":\"R1712059\"}],\"organizations\":[{\"wid\":\"5177aea6045b103a4e6afb3edf200000\",\"descriptor\":\"W0ZP93 P_Sap Malaysia Store\",\"reference_id\":\"W0ZP93\",\"custom_reference_id\":\"W0ZP93\",\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101fca52b835e1720000\",\"descriptor\":\"14090 - Sap - WHSBTAPAC82\",\"reference_id\":\"WHSBTAPAC82\",\"custom_reference_id\":\"WHSBTAPAC82\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amirhossein.shabani@concentrix.com\"},\"first_name\":\"Amirhossein Shabani (102389172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712059\",\"wid\":\"7acee730166a10037d7869679f680000\",\"descriptor\":\"Associate, Sales Support (English Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"106\",\"campaign_id\":\"249\",\"campaign_title\":\"Mid Ingl\u00e9s\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Agent M\u00e9rida\",\"street\":\"\",\"address\":\"\",\"city\":\"Merida\",\"state\":\"Yucatan\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Bilingual Agent in Merida\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Grow Your Career with Concentrix Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? Apply now and start your career journey with Concentrix Mexico.<\/p>\",\"ats_external_id\":\"R1664967\",\"location\":\"Merida, Yucatan\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T17:59:03.822-06:00\",\"created_at\":\"2026-03-13T10:21:40.558-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDk?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338804\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\/apply\",\"job_requisition_id\":\"R1664957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664957\",\"wid\":\"535f2a235b6710295c68431c2b9a0000\",\"descriptor\":\"R1664957 Customer Service Agents - Biling\u00fce- CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"334\",\"campaign_id\":\"635\",\"campaign_title\":\"Samsung \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialista z\u00e1kaznick\u00e9 podpory s \u010desk\u00fd jazykem pro Samsung \u2013 hybridn\u00ed pr\u00e1ce\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude va&scaron;&iacute; n&aacute;pln&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky prost\u0159ednictv&iacute;m telefonu, e-mailu a&nbsp;chatu<\/li>\\n<li>Pomoc s&nbsp;technick&yacute;mi dotazy k&nbsp;elektronick&yacute;m za\u0159&iacute;zen&iacute;m (nap\u0159.&nbsp;telefony, tablety, TV, dom&aacute;c&iacute; spot\u0159ebi\u010de)<\/li>\\n<li>Diagnostika probl&eacute;m\u016f a&nbsp;hled&aacute;n&iacute; vhodn&eacute;ho \u0159e&scaron;en&iacute;<\/li>\\n<li>Evidence a&nbsp;spr&aacute;va z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v&nbsp;intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Sledov&aacute;n&iacute; pr\u016fb\u011bhu oprav a&nbsp;\u0159e&scaron;en&iacute; reklamac&iacute;<\/li>\\n<li>Vyu\u017e&iacute;v&aacute;n&iacute; n&aacute;stroj\u016f pro vzd&aacute;lenou diagnostiku za\u0159&iacute;zen&iacute;<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>V&yacute;born&aacute; znalost \u010de&scaron;tiny (slovem i p&iacute;smem)<\/li>\\n<li>angli\u010dtina v&yacute;hodou<\/li>\\n<li>Dobr&eacute; komunika\u010dn&iacute; schopnosti a&nbsp;proz&aacute;kaznick&yacute; p\u0159&iacute;stup<\/li>\\n<li>Z&aacute;jem o&nbsp;technologie a&nbsp;chu\u0165 u\u010dit se nov&eacute; v\u011bci<\/li>\\n<li>Schopnost \u0159e&scaron;it probl&eacute;my a&nbsp;pracovat s&nbsp;v&iacute;ce informacemi najednou<\/li>\\n<li>Z&aacute;kladn&iacute; orientace v&nbsp;pr&aacute;ci na po\u010d&iacute;ta\u010di<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory je v&yacute;hodou, nikoli podm&iacute;nkou<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Pln&yacute; &uacute;vazek (38,75 hodiny t&yacute;dn\u011b)<\/li>\\n<li>Hybridn&iacute; re\u017eim pr&aacute;ce (kombinace pr&aacute;ce z&nbsp;kancel&aacute;\u0159e a&nbsp;z domova)<\/li>\\n<li>Kompletn&iacute; za&scaron;kolen&iacute; &ndash; 2 t&yacute;dny &scaron;kolen&iacute; + 1 t&yacute;den praxe s&nbsp;podporou t&yacute;mu<\/li>\\n<li>Stabiln&iacute; zam\u011bstn&aacute;n&iacute; v&nbsp;mezin&aacute;rodn&iacute; spole\u010dnosti<\/li>\\n<li>Stravenky a&nbsp;benefitn&iacute; body<\/li>\\n<li>Mo\u017enost profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<li>P\u0159&aacute;telsk&eacute; pracovn&iacute; prost\u0159ed&iacute; a&nbsp;t&yacute;movou podporu<\/li>\\n<li>25 dn&iacute; dovolen&eacute;<\/li>\\n<\/ul>\",\"ats_external_id\":\"4079524283\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-04-14T01:59:02.458+02:00\",\"created_at\":\"2026-03-13T09:41:44.264+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"480\",\"campaign_id\":\"1894\",\"campaign_title\":\"R1691497 Customer Service Associate (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Western Cape\",\"country\":\"South Africa\",\"short_description\":\"Customer Service Associate\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0Customer Service Advisor\u00a0working on an internationally innovative campaign.<\/p><p><br \/>You will be working on-site from our vibrant Cape Town office, where creativity meets innovative technology. All the while, you will become part of a community of like-minded individuals who become lifelong friends.<\/p><p><\/p><p><b>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/b><\/p><ul><li><p>Must have 12 months international contact centre <span>experience <b>(Essential)<\/b><\/span><\/p><\/li><li><p>12 months international contact centre experience in an airline environment (<b>Advantageous<\/b>)<\/p><\/li><li><p>Matric<\/p><\/li><li><p>Availability to work shifts between 07:00 and 01:00 (<b>Essential<\/b>)<\/p><\/li><li><p>Ability to soft sell and convert a call to a reservation<\/p><\/li><li><p>Proficient in English verbal communication<\/p><\/li><li><p>Are self-motivated and highly responsible<\/p><\/li><\/ul><p><\/p><p><b>What is in it for you?<\/b><\/p><p><br \/><b>In this role, we offer benefits that help you support your unique lifestyle:<\/b><\/p><ul><li><p>A monthly salary of <b>R8400<\/b><\/p><\/li><li><p>Incentives<\/p><\/li><li><p>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/p><\/li><li><p>Pension Fund<\/p><\/li><li><p>Subsidised transport<\/p><\/li><li><p>Group life cover<\/p><\/li><li><p>Fantastic Employee Assistance Programme (EAP)<\/p><\/li><li><p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p><\/li><li><p>Team building and upskill training opportunities<\/p><\/li><li><p>Interactive and inclusive company culture<\/p><\/li><\/ul><p><br \/><b>What you will do in this role<\/b><\/p><ul><li><p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p><\/li><li><p>Manage work orders within business SLA&#39;s<\/p><\/li><li><p>Proactively offer solutions to any issues or concerns that customers might face<\/p><\/li><li><p>Consistently applying agreed behavioural and compliance standards<\/p><\/li><li><p>Sharing knowledge and skills with other members of the team<\/p><\/li><li><p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p><\/li><li><p>Developing and maintaining current knowledge of the campaign<\/p><\/li><li><p>Ensuring first contact resolution at all times<\/p><\/li><li><p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p><\/li><li><p>Providing excellent customer experiences at all times<\/p><\/li><li><p>Verifying and updating customer information<\/p><\/li><li><p>Proactively offer solutions to any issues or concerns that customers might face<\/p><\/li><li><p>Your qualifications and experience<\/p><\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><\/p><p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position, and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer<\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1691497\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-18T23:59:06.184Z\",\"created_at\":\"2026-03-13T08:42:50.690Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1350\",\"campaign_id\":\"14455\",\"campaign_title\":\"Associate, Sales Trainer R1714089\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The B2B Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and\/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. This role will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li>2&#43; years of Operations Training experience, with a focus on Sales.<\/li><li>Experience training classes of 30&#43; new hires.<\/li><li>Excellent written and verbal communication skills in English (minimum C1 level).<\/li><li>Proven ability to build relationships and communicate effectively with senior-level technical staff<\/li><li>Demonstrated advanced problem-solving and analytical skills<\/li><li>Exceptional sales skills and the ability to translate them into impactful training programs for new joiners and up-skilling or re-skilling current sellers.<\/li><li>Significant experience as a Trainer or in a comparable role, with a proven track record of designing and delivering high-impact training initiatives<\/li><li>Strong background in motivating employees and driving key performance metrics in a results-driven environment<\/li><li>A professional and customer-focused approach, with excellent problem-solving, multitasking, and resilience in challenging situations<\/li><li>Ability to quickly grasp complex concepts, apply structured thinking, and focus on detail-oriented solutions<\/li><\/ul><p><\/p><p><span><span><b>You will:<\/b><\/span><\/span><\/p><ul><li><span>You inspire and motivate trainees as a role model, fostering their development and success in a new, dynamic campaign environment<\/span><\/li><li><span>You actively design, develop, and implement training programs tailored to the needs of the new campaign, ensuring alignment with campaign goals and objectives<\/span><\/li><li><span>You are aware that a positive and enthusiastic team creates unique customer experiences, especially in a fast-paced, new campaign setting<\/span><\/li><li><span>You measure the effectiveness of training programs using various feedback methods (focus groups, interviews, surveys) and refine training content based on evaluation results<\/span><\/li><li><span>You participate in client Train the Trainer sessions, adapting insights to create innovative training solutions for the campaign<\/span><\/li><li><span>You collaborate with operations management to evaluate the effectiveness of new hires and ongoing training efforts while ensuring that structured goals are met by new hire classes<\/span><\/li><li><span>You stay up-to-date on changes to client products, services, policies, and procedures, recommending modifications to training management to meet the evolving needs of the campaign<\/span><\/li><li><span>You bring confident communication, presentation, and facilitation skills to engage diverse audiences effectively across all levels of the organization<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1714089\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:59.196+08:00\",\"created_at\":\"2026-03-13T08:04:15.989+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Trainer_R1714089\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3243\",\"descriptor\":\"Associate, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364443\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Trainer_R1714089\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Sales-Trainer_R1714089\/apply\",\"job_requisition_id\":\"R1714089\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Mario Daza Moreno (103184902)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1714089\",\"wid\":\"0a9b4f24ead6101b8353a0e73eda0000\",\"descriptor\":\"Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1351\",\"campaign_id\":\"14454\",\"campaign_title\":\"Sr. UX Designer (TCF) R1712714\",\"campaign_type\":\"job_application\",\"job_title\":\"UX Designer \u2014 Discovery & Strategy Focus\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><h1><b>Position open to M\u00e9xico and Argentina, Work from Home.<\/b><\/h1><p><\/p><p>As a UX Designer, your primary focus is early stage UX work: understanding complex problems, uncovering user and business needs, and shaping product direction before solutions are defined. You will lead discovery efforts, define experience strategy, and partner closely with Product and Engineering to ensure we are solving the right problems in the healthcare space.\u00a0<\/p><p>This role is more about research, sensemaking, systems thinking, and experience definition. Your impact will be measured by clarity, alignment, and the quality of decisions enabled by your work.<\/p><p><\/p><p><\/p><p><b><span>Duties and Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Discovery, Research &amp; Strategy<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Lead end <\/span><span>to <\/span><span>end discovery efforts using research, interviews, workshops, and systems mapping to uncover user needs, constraints, and opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Synthesize qualitative and quantitative insights into clear problem statements, opportunity areas, and experience principles<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Translate research findings into business, product, and customer needs, aligning teams around a shared understanding<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partner with Product to define experience strategy, balancing near-term<\/span><span> delivery with long <\/span><span>term vision<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Experience Definition &amp; Ideation<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Own early <\/span><span>stage ideation from kickoff through validated concepts<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Define user journeys, flows, mental models, and workflows that scale across products and teams<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Design at the concept and structure level (flows, wireframes, prototypes) to explore and test ideas quickly<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Design for multi<\/span><span>product ecosystems, ensuring cohesion and consistency across experiences<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Collaboration &amp; Influence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Collaborate closely with Product Managers and Engineers to shape problem framing, scope, and success metrics<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Present work with a strong rationale, using research and data to influence decisions and secure stakeholder<span>\u00a0<\/span><\/span><\/span><span><span>buy\u2011in<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Communicates early and often\u2014flagging risks, constraints, and dependencies; setting expectations; and constructively challenging assumptions to protect user outcomes and delivery quality. Maintains consistent, proactive communication with UX management to surface risks, resource impacts, or decision needs before they become blockers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Align cross functional<\/span><span> partners around user needs, tradeoffs, and priorities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><\/p><p><b><span>Delivery Support (Not UI<\/span><span>First)<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Respond to customer feedback and product roadmaps with thoughtful, testable prototypes, not just final designs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Create clear, annotated UX artifacts that support development handoff, even when UI execution is shared with others<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in SAFE agile processes while advocating for discovery <\/span><span>driven ways of working<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Leadership &amp; Advocacy<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Mentor designers and teammates in design thinking, discovery methods, and user centered<\/span><span> problem solving<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Act as a User Advocate, running effective interviews to understand goals, motivations, and real-world<\/span><span> constraints<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Serve as an Accessibility Advocate, ensuring experiences meet ADA and WCAG standards from the earliest stages<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><\/p><div><div><p><b><span>Required Skills and Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Interaction Design, HCI, Industrial Design, or equivalent practical experience<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3&#43; years of experience as a UX Designer working on agile product teams<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong early stage<\/span><span> UX expertise: comfortable leading discovery, framing problems, and defining experience direction with minimal oversight<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven ability to turn ambiguity into clarity through research, synthesis, and structured thinking<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience shaping UX strategy that connects near-term<\/span><span> execution with long-term<\/span><span> product vision<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent facilitation and communication skills; able to tailor narratives for PMs, Engineers, and Executives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong time and project management skills in fast<\/span><span>moving, cross functional<\/span><span> environments<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrated ability to iterate based on evidence, research, and feedback, not personal preference<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Accessibility first mindset with experience delivering WCAG AA<\/span><span>compliant experiences<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><b><span>Desired Skills and Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience with Figma, FigJam\/Miro, and research synthesis tools<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Generative AI for Design Exploration. Uses AI\u2011powered tools such as<span>\u00a0<\/span><\/span><span>Figma Make<\/span><span><span>\u00a0<\/span><\/span><span>and Miro AI to accelerate early\u2011stage design exploration and prototyping<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Generative AI for UX Research &amp; Strategy. Leverages Gen AI for research summaries, synthesis, sense\u2011making, and ideation to improve speed and quality of early\u2011stage UX decisions<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Healthcare, enterprise, or complex workflow experience (nice to have, not<span>\u00a0<\/span><\/span><span>required<\/span><span>)<\/span><\/span><span>\u00a0.<\/span><\/p><\/li><\/ul><p><\/p><p><\/p><p><span>#LI-Remote #UX #Strategy #Mx #Arg #WFH<\/span><\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1712714\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-04-10T02:04:37.369+08:00\",\"created_at\":\"2026-03-13T08:04:14.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Senior-UX-Designer---Discovery---Strategy-Focus_R1712714\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Experience Design\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Experience Design\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0450\",\"descriptor\":\"UX Designer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368028\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Senior-UX-Designer---Discovery---Strategy-Focus_R1712714\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Senior-UX-Designer---Discovery---Strategy-Focus_R1712714\/apply\",\"job_requisition_id\":\"R1712714\"}],\"organizations\":[{\"wid\":\"9c983434d04c102ddd9f10ee59070000\",\"descriptor\":\"25685 - Symplr - 980008905\",\"reference_id\":\"980008905\",\"custom_reference_id\":\"980008905\",\"company_reference_id\":null},{\"wid\":\"eaaa88bc87400117968b38f4ccd80000\",\"descriptor\":\"COGS (CORP) CATALYST - DIR\",\"reference_id\":\"CATALYSTDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"ef2aa583b71d102e09dd3dc1c5660000\",\"descriptor\":\"W0ZZYX Symplr: Smart Square Ux Design\",\"reference_id\":\"W0ZZYX\",\"custom_reference_id\":\"W0ZZYX\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"natalia.agueero@concentrix.com\"},\"first_name\":\"Natalia Ag\u00fcero (102114501)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1712714\",\"wid\":\"7acee730166a1003cc7c872252e50000\",\"descriptor\":\"UX Designer \u2014 Discovery & Strategy Focus\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><\/p><\/div><div><p><\/p><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1352\",\"campaign_id\":\"14445\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1713690\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Security Engineer (bilingual)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Cloud Security Engineer\u00a0will be responsible for assessing and enhancing the security posture of client cloud environments, identifying vulnerabilities, and recommending remediation strategies. This role requires a strong focus on both technical security controls and process governance to ensure resilient, compliant, and secure cloud architectures. The Cloud Security Engineer will engage directly with clients, guiding them through security assessments, architecture reviews, and implementation plans.<\/p><p><b>Responsibilities <\/b><\/p><ul><li>Assess and enhance the security posture of client cloud environments.<\/li><li>Identify vulnerabilities and recommend remediation strategies.<\/li><li>Focus on both technical security controls and process governance to ensure resilient, compliant, and secure cloud architectures.<\/li><li>Engage directly with clients, guiding them through security assessments, architecture reviews, and implementation plans.<\/li><\/ul><p><b>Qualifications <\/b><\/p><ul><li>Minimum 5 years of experience in cloud security architecture and assessment, specifically within Microsoft Azure environments.<\/li><li>Deep knowledge of Azure security architecture and cloud-native security resiliency patterns.<\/li><li>Strong experience with security frameworks and methodologies (e.g., NIST CSF, ISO\/IEC 27001).<\/li><li>Proficient in vulnerability management, risk assessment, and security compliance standards.<\/li><li>Ability to communicate complex security concepts clearly to both technical and non-technical stakeholders.<\/li><li>Strong written and verbal communication and documentation skills.<\/li><li>Hands-on experience with Azure security and governance services: Microsoft Defender for Cloud, Sentinel, Key Vault, Azure AD (Entra ID), PIM, Azure Policy, Azure Monitor, and Log Analytics.<\/li><li>Familiarity with Microsoft Security Assessments, such as the Well-Architected Review Assessment (WARA) and Microsoft Security Assessment Frameworks.<\/li><li>Experience working directly with clients in customer-facing roles to deliver security assessments and solutions.<\/li><li>Solid understanding of process governance, security incident response planning, and Major Incident Response Plan (MIRP) development.<\/li><\/ul><p><b>Certifications (Willing to get individuals certified in the below within the first 2-4 months of joining)<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert\u00a0<\/li><li>ITIL Foundation Certification\u00a0<\/li><\/ul><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1713690\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"1666600\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-03-27T08:53:59.569+08:00\",\"created_at\":\"2026-03-13T02:04:16.035+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Security-Engineer--bilingual-_R1713690\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102012035\",\"wid\":\"c30e8ac6e5930107b53c7963d6b50000\",\"descriptor\":\"Brooke Martinez (102012035)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364449\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Security-Engineer--bilingual-_R1713690\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Cloud-Security-Engineer--bilingual-_R1713690\/apply\",\"job_requisition_id\":\"R1713690\"}],\"organizations\":[{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"a8f2c01044fc10191d4e1378ccc90000\",\"descriptor\":\"W0ZYP5 Microsoft: Unified Customer As\",\"reference_id\":\"W0ZYP5\",\"custom_reference_id\":\"W0ZYP5\",\"company_reference_id\":null},{\"wid\":\"267369b699511018f8f1455cbfd40000\",\"descriptor\":\"25179 - MICROSOFT - 980007650\",\"reference_id\":\"980007650\",\"custom_reference_id\":\"980007650\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"josue.sanchez4@concentrix.com\"},\"first_name\":\"Josue Sanchez Maldonado (103362051)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713690\",\"wid\":\"0a9b4f24ead6101b704112f784ef0000\",\"descriptor\":\"Cloud Security Engineer (bilingual)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1353\",\"campaign_id\":\"14442\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1713884\",\"campaign_type\":\"job_application\",\"job_title\":\"Copilot Security Architect (Secure AI)- Advisory Role\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\",\"long_description\":\"<p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead customer workshops to assess Copilot AI readiness from identity, data, and compliance perspectives.<\/li><li>Define and articulate Copilot AI governance frameworks covering policy, access, data protection, and risk management.<\/li><li>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/li><li>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/li><li>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/li><li>Review identity and access management for Copilot Workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/li><li>Recommend monitoring, auditing, and incident-response strategies for Copilot AI misuse or data leakage.<\/li><li>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>5-10 years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/li><li>Proven experience advising enterprise customers on secure adoption of M365 &amp; Copilot AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/li><li>Hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/li><li>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/li><li>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/li><li>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li>Previous consulting or customer-facing experience at a major Microsoft partner.<\/li><li>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/li><li>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/li><li>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/li><li>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/li><li>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/li><li>Prior experience with response plans for AI misuse<\/li><li>Understanding of ISO\/IEC 42001<\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/li><li>Microsoft Certified: Information Protection Administrator (SC-401)<\/li><li>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/li><li>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/li><\/ul><p><\/p><p><b>Upskilling:<\/b><\/p><ul><li>Data labeling, DLP and deeper Purview\/Fabric<\/li><\/ul>\",\"ats_external_id\":\"R1713884\",\"location\":\"BGR, Blagoevgrad\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:19.087+08:00\",\"created_at\":\"2026-03-13T00:06:08.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Copilot-Security-Architect--Secure-AI---Advisory-Role_R1713884\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"BG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd36ed0277bd30\",\"descriptor\":\"BGR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Martinez, Brooke Tawney\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102012035\",\"wid\":\"c30e8ac6e5930107b53c7963d6b50000\",\"descriptor\":\"Brooke Martinez (102012035)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364306\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Copilot-Security-Architect--Secure-AI---Advisory-Role_R1713884\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Copilot-Security-Architect--Secure-AI---Advisory-Role_R1713884\/apply\",\"job_requisition_id\":\"R1713884\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1713884\",\"wid\":\"9f3d553a611c101b675f3a3626dc0000\",\"descriptor\":\"Copilot Security Architect (Secure AI)- Advisory Role\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1904\",\"campaign_id\":\"202\",\"campaign_title\":\"Sr. Advisor I, Technical Support R1701288\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Account Manager (Flemish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (hybrid)\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager in Malaga (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>What you\u2019ll experience with us\u00a0<\/p><p><\/p><p>As an<b> Account Manager<\/b> in our team, you will:\u00a0<\/p><p>- Secure new customer wins for Cloud\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners\u00a0<br \/>- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution\u00a0<br \/>- Collaborate with local TCM on pipeline and partner introductions\u00a0<br \/>- Where TCM doesn\u2019t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption &amp; usage in assigned territory\u00a0<br \/>- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners\u00a0<br \/>-Control main performance indicators and run rates of pipeline\u00a0<br \/>- Establish a foundation for how technology and services can meet customer\/partner needs\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are native or proficient in Flemish plus fluent in English<br \/>- Have 3-6&#43; years of technology related sales or business development experience\u00a0<br \/>- Have experience working within a partner ecosystem and technical sales environment preferred\u00a0<br \/>- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required\u00a0<br \/>- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred\u00a0<br \/>- Fundamentals certification required\u00a0<br \/>- Understand cloud deployment and adoption planning\u00a0<br \/>- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology\u00a0<br \/>- Bachelor&#39;s degree required\u00a0<br \/>- Major or minor in computer science, mathematics or engineering\u00a0<br \/>- Proven track record of outstanding performance and achieving goals\u00a0<br \/>- Exceptional interpersonal as well as verbal and written communication skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>-Full-time, permanent contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary offer: 35 000 \u20ac\u00a0gross\/year\u00a0 &#43; up to 5000 in bonus gross\/year\u00a0&#43; Private Medical Insurance<br \/>-Great office location in Benalmadena \u00a0<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/p><p><span>R1701288<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701288\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:17.654+02:00\",\"created_at\":\"2026-03-12T17:06:07.376+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Flemish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0633\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager--Flemish-speaking----On-site---Cloud-Solutions-MV02_R1701288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Senior-Account-Manager--Flemish-speaking----On-site---Cloud-Solutions-MV02_R1701288\/apply\",\"job_requisition_id\":\"R1701288\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alina.bouymejan@concentrix.com\"},\"first_name\":\"Alina Bouymejan (102540767)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701288\",\"wid\":\"60e7e8af53e8100ddc2f01692e1d0000\",\"descriptor\":\"Senior Account Manager (Flemish-speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1354\",\"campaign_id\":\"14436\",\"campaign_title\":\"Specialist, Customer Acquisition R1705493\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1705493\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"5960100\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-03-27T08:23:03.958+08:00\",\"created_at\":\"2026-03-12T16:04:24.082+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1705493\/apply\",\"head_count\":\"12\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"102382632\",\"wid\":\"d5b3219023f0102b3da154f6bba80000\",\"descriptor\":\"Haruka Nakada (102382632)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364276\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1705493\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Specialist--Customer-Acquisition_R1705493\/apply\",\"job_requisition_id\":\"R1705493\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"ecf07f4f65de101778137685e46d0000\",\"descriptor\":\"W1018M Google BDR YOK\",\"reference_id\":\"W1018M\",\"custom_reference_id\":\"W1018M\",\"company_reference_id\":null},{\"wid\":\"ac1eaf6cf12f10171caf99b6ae780000\",\"descriptor\":\"26395 - GOOGLE - 980009902\",\"reference_id\":\"980009902\",\"custom_reference_id\":\"980009902\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kensuke.suzuki@concentrix.com\"},\"first_name\":\"Kensuke Suzuki \uff08\u9234\u6728 \u5065\u4ecb - \uff7d\uff7d\uff9e\uff77 \uff79\uff9d\uff7d\uff79\uff09 (019188)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705493\",\"wid\":\"645ee6037d1c10197ee2dd82d8800000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"601\",\"campaign_title\":\"Signify\/German and Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Solutions Advisor with German and Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>Are you passionate about delivering exceptional customer support in a dynamic environment? Are you eager to make a significant impact with your skills? We have the perfect role for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Join a leading team in the world of lighting solutions! Our energy-efficient lighting products, systems, and services enhance the quality of light, making lives safer, businesses more productive, and cities more livable.<\/p>\\n<p><strong>Enjoy Your Weekends Free!<\/strong><br \/>Our support lines are open from <strong>10:00 am - 7:00 pm, Monday to Friday<\/strong>, allowing you to maintain a healthy work-life balance.<\/p>\\n<p><strong>Plus, there's the possibility of hybrid work after 6 months!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests and document relevant case information<\/li>\\n<li>Understand client needs and present tailored solutions that align with their business goals<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Assist users and corporate partners with Pre-Sales, General Inquiries, and technical support issues via various communication channels<\/li>\\n<li>Handle customer escalations appropriately and escalate issues to higher support tiers as needed<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Provide feedback and follow management directions<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in both German and Dutch, with excellent verbal and written communication skills<\/li>\\n<li>Advanced level of English, both spoken and written<\/li>\\n<li>Ability to simplify technical language for non-technical users<\/li>\\n<li>Patience and confidentiality in handling data and personal information<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in active listening and empathy<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 10:00 a.m. &ndash; 7:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 2403 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"403251965\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T11:26:32.521+03:00\",\"created_at\":\"2026-03-12T10:17:32.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"183\",\"campaign_id\":\"600\",\"campaign_title\":\"Signify\/ German\/ Sofia\/ O.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with German - Part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Join Our Team &ndash; Part-Time Opportunity!<\/strong><\/p>\\n<p>Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfect part-time position for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Flexible Work Schedule!<\/strong> Enjoy your weekends free! Our <strong>part-time<\/strong> roles offer shifts between <strong>9:00 am and 9:00 pm, Monday to Friday<\/strong>, helping you maintain a great work-life balance.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Hybrid Work Possibility After 6 Months!<\/strong><\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in German, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Part-time role with working shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 997 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"1812474132\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T11:26:32.459+03:00\",\"created_at\":\"2026-03-12T10:08:31.665+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1355\",\"campaign_id\":\"14434\",\"campaign_title\":\"Solution Architect (TCF) R1712987\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solution Architect (React & Mustache) - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><p>We are looking for a SaaS Solutions Architect (React &amp; Mustache) to technically lead the design and implementation of scalable solutions that align with business goals. This role requires translating complex business requirements into structured, efficient architecture, while collaborating closely with both technical and non-technical teams. The Solutions Architect will leverage their expertise in custom development, platform extensibility, and integrations to drive impactful results.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>\u00a0Lead the design and delivery of custom SaaS-based solution tailored to meet client business objectives.<\/p><\/li><li><p>Define technical requirements and solution architecture through discovery sessions and design workshops.<\/p><\/li><li><p>Develop and deploy custom software, integrations, APIs, and automation using React and Mustache.<\/p><\/li><li><p>Act as the technical lead on client engagements, ensuring solution quality, scalability, and feasibility.<\/p><\/li><li><p>Collaborate closely with cross-functional teams and act as the SaaS platform subject matter expert.<\/p><\/li><li><p>Engage in direct communication with enterprise clients, providing consultative guidance on technical solutions.<\/p><\/li><li><p>Contribute to the overall architecture design by understanding integration patterns, data flows, and performance-driven design.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p><b>&#43;5 years<\/b> of experience in <b>technical consulting<\/b>, <b>solutions architecture<\/b>, or <b>enterprise integration<\/b> roles.<\/p><\/li><li><p>Hands-on experience working with <b>SaaS\/IPaaS <\/b>applications<b>, APIs, <\/b>and <b>custom software development. <\/b><\/p><\/li><li><p>Working experience with React and Mustache (C#\/Java nice to have).<\/p><\/li><li><p>Proven background in <b>systems architecture<\/b> and designing scalable, extensible solutions across multiple business systems.<\/p><\/li><li><p>Demonstrated success working directly with <b>enterprise clients<\/b> in a <b>customer-facing<\/b>, consultative role.<\/p><\/li><li><p>Strong understanding of <b>integration patterns<\/b>, <b>data flows<\/b>, and performance-focused <b>architecture design<\/b>.<\/p><\/li><li><p>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.)<\/p><\/li><li><p>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects.<\/p><\/li><li><p>Proven ability to drive projects from concept through completion.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Latam #SolutionArchitect #SaaS #React #Mustache<\/p><\/div>\",\"ats_external_id\":\"R1712987\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74997\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-03-27T08:56:26.149+08:00\",\"created_at\":\"2026-03-12T10:05:53.577+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Mustache----Bilingual_R1712987-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364308\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Mustache----Bilingual_R1712987-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Mustache----Bilingual_R1712987-1\/apply\",\"job_requisition_id\":\"R1712987\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712987\",\"wid\":\"0c99f6f66e05101b00420813b2ce0000\",\"descriptor\":\"SaaS Solution Architect (React & Mustache) - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Looking for an experienced Sr. Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services\u2019 business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet\u2019s benefits, use cases, and business and technical elements.<\/p><p><\/p><p>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.<\/p><p><\/p><ul><li>Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product &amp; third party APIs<\/li><li>Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices<\/li><li>Design and document technical solutions aligned with client business objectives<\/li><li>Review and validate solution designs produced by other Architect team members<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching<\/li><li>Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs<\/li><li>Determine solution feasibility and costing in support of our Sales team for new engagements including the drafting of customer SOWs<\/li><li>Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships<\/li><li>Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products<\/li><li>Maintain a target billable utilization aligned to the role<\/li><li>Provide feedback to our Product &amp; Platform Engineering teams that inform product improvements and identify feature gaps<\/li><li>Other duties as assigned<\/li><\/ul><p><\/p><ul><li>5&#43; years relevant work experience or equivalent combination of relevant work experience and education<\/li><li>3&#43; years of customer facing experience<\/li><li>Working experience with React and Mustache, bonus if they have C# or Java.<\/li><li>Experience working with SaaS\/IPaaS applications in an enterprise environment<\/li><li>Willing to travel periodically (up to 50%) based on customer and business needs<\/li><li>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions<\/li><li>Understanding of key design patterns and large data volume best practices<\/li><li>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred<\/li><li>Bachelor\u2019s degree in MIS, CIS, CS preferred but not required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"335\",\"campaign_id\":\"634\",\"campaign_title\":\"Panacea | French | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Solution Advisor with French and English\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Your Role Awaits:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and French (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"2267648594\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-13T11:55:32.637+01:00\",\"created_at\":\"2026-03-12T08:53:44.756+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1356\",\"campaign_id\":\"14428\",\"campaign_title\":\"Sr. Analyst, Client Success Management (TCF) R1709655\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst, Client Success Management\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe Voice of the Customer (VOC) Analytics division of Concentrix is expanding and is looking for talented, analytical individuals with a strong client orientation.  We are a vibrant team and we welcome candidates who will help us drive growth for our clients and the VOC business.\",\"long_description\":\"<p><b><span>Key Job Functions:<\/span><\/b><\/p><p><\/p><p><b><span>Survey Design and Project Management<\/span><\/b><\/p><p><span>* Develops survey instruments, leveraging established materials and custom enhancements<\/span><\/p><p><span>* Performs quality control functions, ensuring minimal\/no errors<\/span><br \/><span>* Effectively manages projects through all phases, including initial launch<\/span><\/p><p><span>* Collaborates effectively with project team members across functions<\/span><\/p><p><\/p><p><b><span>Client Servicing<\/span><\/b><\/p><p><span>* Monitors and communicates status (quality, timing, budget) of survey research programs to clients and internal stakeholders through all phases<\/span><\/p><p><span>* Provides support to more senior team members on complex programs<\/span><\/p><p><span>* Contributes to best practice development and download of best practices to clients<\/span><br \/>\u00a0<\/p><p><span>* Complete all assigned, mandatory training within the timeframe provided<\/span><\/p><p><span>* Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/p>\",\"ats_external_id\":\"R1709655\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-16T00:06:16.162+08:00\",\"created_at\":\"2026-03-12T00:07:00.751+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Senior-Analyst--Client-Success-Management_R1709655-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jaydee.lazo@concentrix.com\"},\"first_name\":\"Lazo, Jay Dee\"},\"categories\":[{\"descriptor\":\"CF Client Success Management\"}],\"recruiters\":[{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0473\",\"descriptor\":\"Sr. Analyst, Client Success Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Senior-Analyst--Client-Success-Management_R1709655-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Senior-Analyst--Client-Success-Management_R1709655-1\/apply\",\"job_requisition_id\":\"R1709655\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980151709ba87e3e067f50\",\"descriptor\":\"W6815 - Ceaa - 990026815\",\"reference_id\":\"990026815\",\"custom_reference_id\":\"990026815\",\"company_reference_id\":null},{\"wid\":\"6fea8e1edbd301b7f7a8e59df5207df4\",\"descriptor\":\"990026815 Research Project Services\",\"reference_id\":\"OLD_AI_990026815\",\"custom_reference_id\":\"OLD_AI_990026815\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801f9231d8b1b3c0698bf\",\"descriptor\":\"COGS (REGION) VOC CONSULTING - DIRECT\",\"reference_id\":\"CONSULTING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"meera.chanchani@concentrix.com\"},\"first_name\":\"Meera Chanchani (101432473)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1709655\",\"wid\":\"88d11e79590b10184f006e18b96f0000\",\"descriptor\":\"Senior Analyst, Client Success Management\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>Additional Job Description<\/span><\/b><br \/><span>* 2-4 years relevant experience<br \/>* Strong communication skills (written and verbal)<br \/>* Proficient in Microsoft Office<br \/>* Demonstrated ability to multi-task, prioritize and meet timelines on deliverables<br \/>* Self-starter, strong sense of urgency, works well under pressure<br \/>* Strong attention to detail<br \/>* Sense of professionalism and ability to develop relationships<br \/>* Knowledge of marketing research principles and practice is an advantage<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"603\",\"campaign_id\":\"22500\",\"campaign_title\":\"Advisor I, Customer Service R1713440\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (Italian-speaking) - Airline Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Legal Back-Office Advisor, you will:<\/p><ul><li>Verify if transport operators are treating all passengers by their rights.<\/li><li>Understand the customer&#39;s unique situation and proceed with treatment and follow-up of their legal claims.<\/li><li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer\u2019s claiming foundations.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of\u00a0Italian (C2) and fluent in English (B2)<\/li><li>Have excellent communication skills\u00a0<\/li><li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and or client&#39;s needs)<\/li><li>Competitive salary and performance bonus <span> <\/span><\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1713440\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T20:05:26.579+08:00\",\"created_at\":\"2026-03-11T22:07:19.394+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjUwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--Italian-speaking----Airline-Company_R1713440\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366346\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--Italian-speaking----Airline-Company_R1713440\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--Italian-speaking----Airline-Company_R1713440\/apply\",\"job_requisition_id\":\"R1713440\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713440\",\"wid\":\"ff81eaf75b1a101b122191a6a5440000\",\"descriptor\":\"Legal Back-Office Advisor (Italian-speaking) - Airline Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"604\",\"campaign_id\":\"22498\",\"campaign_title\":\"Advisor I, Customer Service R1713451\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-speaking) - Pet Retail - Remote\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Portugal (Remote)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist clients via inbound calls and e-mail by answering customers\u2019 inquiries and\/or attending to potential requests.<\/li><li>Become a specialist in our Client\u2019s products and services<\/li><li>Resolve product or service problems by clarifying the customer&#39;s complaints.<\/li><li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li><li>Give real-time, accurate information that empowers the customer to make decisions.<\/li><li>Listen to the customer&#39;s unique situations and acknowledge their needs.<\/li><li>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Polish (written and oral) and fluent in English (B2)<\/li><li>Previous experience in Customer Service is highly valued<\/li><li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li><li>Knowledge of MS Office package.<\/li><li>Familiarity with Pet-related stuff is highly valued<\/li><li>Have a positive and can-do attitude<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Remote work in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1713451\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:24.237+08:00\",\"created_at\":\"2026-03-11T22:07:18.930+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Polish-speaking----Pet-Retail---Remote_R1713451\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364099\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Polish-speaking----Pet-Retail---Remote_R1713451\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Polish-speaking----Pet-Retail---Remote_R1713451\/apply\",\"job_requisition_id\":\"R1713451\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713451\",\"wid\":\"0c99f6f66e05101b12f6ec1e61e70000\",\"descriptor\":\"Customer Service Representative (Polish-speaking) - Pet Retail - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"605\",\"campaign_id\":\"22496\",\"campaign_title\":\"Advisor I, Customer Service R1713448\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-speaking) - Household Appliances\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Engage with customers to provide guidance and knowledge of Masterpiece Policy for Homeowners\u2019 products and services by incoming calls or emails.<\/li><li>Review requests, make appropriate decisions, and process accordingly<\/li><li>Demonstrate the ability to analyze information and solve problems<\/li><li>Work on continuous improvement for customer satisfaction<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li><li>Have excellent writing and communication skills coupled with empathy and team spirit\u00a0<\/li><li>Love to identify the customers\u2019 needs and propose fast solutions\u00a0<\/li><li>Are proactive, results-driven, self-motivated, and a great team player<\/li><li>Having previous customer experience is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1713448\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:22.658+08:00\",\"created_at\":\"2026-03-11T22:07:18.471+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-speaking----Household-Appliances_R1713448\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364035\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-speaking----Household-Appliances_R1713448\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Italian-speaking----Household-Appliances_R1713448\/apply\",\"job_requisition_id\":\"R1713448\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713448\",\"wid\":\"0424608bc8471003dd9de041acb00000\",\"descriptor\":\"Customer Service Representative (Italian-speaking) - Household Appliances\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1357\",\"campaign_id\":\"14423\",\"campaign_title\":\"Specialist, TA Support R1688026\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Marketing Specialist (English & Spanish - speaking) - Hybrid\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b><b>Are you a marketing expert with the heart of a recruiter? Are you passionate about building employer brands that make an impact?<\/b><\/b><\/p><p><\/p><p>At <b><b>Concentrix,<\/b><\/b>\u00a0we are transforming how we connect with top talent in the BPO sector. We aren&#39;t just looking for someone to post vacancies; we are looking for a storyteller, a data-driven strategist, and a brand builder who can turn candidates into our best ambassadors.<\/p><p><\/p><p>If you thrive in an agile, creative, and fast-paced environment where your strategy directly fuels our growth, we want to meet you!<\/p><p><\/p><p><b><b>Your Impact<\/b><\/b><\/p><ul><li><p><b><b>Brand Architect:<\/b><\/b>\u00a0You will develop and execute <i><i>Employer Branding<\/i><\/i>\u00a0campaigns that reflect our true culture. From creating engaging video content and employee stories to managing our social presence, you will define how the world sees us.<\/p><\/li><li><p><b><b>Attraction Strategist:<\/b><\/b>\u00a0You will plan and manage multi-channel hiring campaigns (Paid Media, LinkedIn, Google Ads). You\u2019ll be the one analysing the data to optimize every cent of our budget and drive high-quality applications.<\/p><\/li><li><p><b><b>Market Insight:<\/b><\/b>\u00a0You will keep your finger on the pulse of the BPO sector, conducting competitor research and salary benchmarking to ensure our value proposition remains competitive and irresistible.<\/p><\/li><li><p><b><b>Talent Partnership:<\/b><\/b>\u00a0You will work hand-in-hand with Talent Acquisition and Operations to turn complex role requirements into compelling, candidate-friendly content. You will also coordinate job fairs, university partnerships, and open days.<\/p><\/li><\/ul><p><\/p><p><b><b>What We\u2019re Looking For<\/b><\/b><\/p><ul><li><p><b><b>Experience:<\/b><\/b>\u00a01\u20133 years in <i><i>Recruitment Marketing<\/i><\/i>, <i><i>Employer Branding<\/i><\/i>, or Digital Marketing. Experience in a BPO or high-volume environment is a major plus.<\/p><\/li><li><p><b><b>Creative &amp; Analytical Mindset:<\/b><\/b>\u00a0You possess the &#34;magic mix&#34;, you are just as comfortable designing a high-impact graphic in Canva\/Adobe as you are diving into KPIs to optimize a campaign.<\/p><\/li><li><p><b><b>Digital Fluency:<\/b><\/b>\u00a0You have a deep understanding of social platforms and know exactly how to target the right audience to get results. <b><b>Communication:<\/b><\/b>\u00a0Excellent English proficiency is a must. You know how to adapt your tone of voice to resonate with different audiences.<\/p><\/li><li><p><b><b>Project Management:<\/b><\/b>\u00a0You are organized, detail-oriented, and capable of juggling multiple tasks\u2014from coordinating events to managing invoicing, without losing focus.<\/p><\/li><\/ul><p><\/p><p><b><b>Why Join Us?<\/b><\/b><\/p><ul><li><p><b><b>Dynamic Growth:<\/b><\/b>\u00a0No two days are the same. Your creativity will have a direct impact on the revenue engine of our business.<\/p><\/li><li><p><b><b>Autonomy:<\/b><\/b>\u00a0We value initiative. You will have the freedom to propose, test, learn, and lead your own recruitment marketing strategies.<\/p><\/li><li><p><b><b>Collaborative Culture:<\/b><\/b>\u00a0You will be part of a passionate, global team that supports professional development and innovative thinking.<\/p><\/li><\/ul><p><\/p><p><b>What&#39;s in it for you:<\/b><\/p><p>- Full time (39h\/week) permanent contract<\/p><p>- Monday to Friday 09:00 - 18:00 schedule<\/p><p>- Hybrid work model (2 days from home)<\/p><p>- <span>A dynamic, multicultural environment with real career development opportunities<\/span><\/p><p><\/p><p><span><span><i>Concentrix is an equal opportunity employer<\/i><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span>R1688026<\/span><\/p>\",\"ats_external_id\":\"R1688026\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:50.840+08:00\",\"created_at\":\"2026-03-11T20:07:52.840+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Recruitment-Marketing-Specialist--English---Spanish---speaking----Hybrid_R1688026\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition Support\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0494\",\"descriptor\":\"Specialist, TA Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364630\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Recruitment-Marketing-Specialist--English---Spanish---speaking----Hybrid_R1688026\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Recruitment-Marketing-Specialist--English---Spanish---speaking----Hybrid_R1688026\/apply\",\"job_requisition_id\":\"R1688026\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fiorella.fermi@concentrix.com\"},\"first_name\":\"Fiorella Fermi (102538551)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1688026\",\"wid\":\"be234836476c1000abf7692297a90000\",\"descriptor\":\"Talent Marketing Specialist (English & Spanish - speaking) - Hybrid\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1358\",\"campaign_id\":\"14420\",\"campaign_title\":\"Sr. Specialist, Content Translation R1713359\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Content Translation(F\/M) - Cotonou - Fran\u00e7ais\/Anglais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"The Sr. Specialist Content Translation is responsible for leading and analyzing the translation of  English language content according to all relevant standards and guidelines, using target-group-specific tone and style. This position creates effective learning and development content from one spoken or written language to another, while managing overall project plans.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities<\/b>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Accurately translates English-language eLearning, instructor led training, video narration, and email communications for non-English-Speaking audiences at an average rate of 9&#43; words per minute.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Conducts quality analysis of translations completed by internal staff and vendors to ensure accuracy and appropriateness of words used; provides constructive feedback to original translator to highlight and resolve existing errors as well as to assist in the prevention of similar errors in the future.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Creates non-English subtitle files for use with eLearning and video content and coordinates with design team to ensure translated subtitle files are implemented correctly.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Records and edits audio narration for non-English-speaking audiences\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Creates, maintains, and follows project plans for multi-stage translation efforts and proactively keeps stakeholders, project participants, and their direct supervisor apprised of project status.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Directly manages end-user SharePoint site translation efforts for target language -- Building and maintaining non-English versions of key pages, articles, and sites for assigned projects within the on- and off-premise SharePoint servers.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Participates in project activities\/meetings as requested for updates\/metrics\/evaluation purposes\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Mentors and facilitates best-practice learning sessions for peers and translation volunteers; coordinates and leads volunteers\/interns assisting with high-volume work.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Supports translation efforts for other teams\/initiatives when needed\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/><b>Candidate Profile<\/b><br \/>\u2022\u00a0\u00a0 \u00a0Bachelor&#39;s Degree Preferred in related field from a four-year college or university with 3 - 5 Years of Experience preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Sense of professionalism and ability to develop relationships.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Strong attention to detail.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Self-starter, sense of urgency, and works well under pressure, ability to take initiative\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Proficient in \u00a0Microsoft Office.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Strong communication skills, both written and verbal.\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/><b>Additional Requirements<\/b>\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Degree in Linguistics, Translation, or equivalent preferred\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Familiarity with Computer Aided Translation (CAT) required\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Basic knowledge of SharePoint site page design\/development, preferred\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><p><\/p><div><b>Career Framework Role<\/b><\/div><p>\u25cf Has developed professional expertise and has a number of years of work experience; Proficient in applying company policies and procedures to resolve a variety of issues<br \/>\u25cf Exercises judgement and reviews a variety of factors to analyze situations or data and recommend solutions to complex problems.<br \/>\u25cf Combines information with growing experience and functional knowledge to recommend ways of improving current processes.\u00a0<br \/>\u25cf Uses subject matter knowledge to recommend solutions to a variety of problems.\u00a0<br \/>\u25cf Often works independently; receives minimal guidance&#34;\u00a0\u00a0 \u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What we offer<\/b>\u00a0<br \/>At Concentrix, we make valuing our talent a priority. Here are the unique benefits we offer to recognize your contribution.<br \/>\u00a0<br \/><b>Compensation and benefits<\/b>:<br \/>\u2022 \u00a0 \u00a0Benefits<br \/>\u2022 \u00a0 \u00a0An attractive package<br \/>\u2022 \u00a0 \u00a0Optimal working conditions<br \/>\u2022 \u00a0 \u00a0Health insurance benefit<br \/>\u2022 \u00a0 \u00a0A pleasant working environment and career development opportunities facilitated by Concentrix&#39;s investment in continuing education<br \/>\u00a0<br \/>\u2022 \u00a0 <b>\u00a0Ready to take on this challenge?<\/b> Join the Concentrix adventure, where innovation and customer satisfaction meet!<\/p><p>\u00a0\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0\u00a0 \u00a0<\/p>\",\"ats_external_id\":\"R1713359\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T16:04:43.982+08:00\",\"created_at\":\"2026-03-11T20:07:46.855+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Learning and Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"aicha.garba@concentrix.com\"},\"first_name\":\"Garba, Aicha\"},\"categories\":[{\"descriptor\":\"CF Learning and Development\"}],\"recruiters\":[{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3178\",\"descriptor\":\"Sr. Specialist, Content Translation\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Sr-Specialist--Content-Translation-F-M----Cotonou---Franais-Anglais_R1713359\/apply\",\"job_requisition_id\":\"R1713359\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ocriestherrebecca.boli@concentrix.com\"},\"first_name\":\"Ocri Esther Rebecca Boli (102558060)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1713359\",\"wid\":\"0c99f6f66e05101b0c78a6c3a9310000\",\"descriptor\":\"Sr. Specialist, Content Translation(F\/M) - Cotonou - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"606\",\"campaign_id\":\"22495\",\"campaign_title\":\"Advisor I, Customer Service R1713331\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agent (German-speaking) - Banking Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative (Remote),<\/span><\/b><span> you will<\/span><b><span> <\/span><\/b>act as a point of contact for\u00a0our banking company clients and provide product\/services information, answer questions, and resolve any emerging problems that our customers might face, with accuracy and efficiency. \u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><span>Manage incoming phone calls<\/span><\/li><li><span>Identify and assess customers\u2019 needs to achieve satisfaction<\/span><\/li><li><span>Build sustainable relationships and trust with customer through open and interactive communication<\/span><\/li><li><span>Provide accurate, valid and complete information by using the right tools<\/span><\/li><li><span>Follow clients\u2019 communication procedures and guidelines<\/span><\/li><li><span>Take the extra mile to engage customers<\/span><\/li><li>Ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Have a high level of German (written and oral) (C1)<\/span><\/li><li><span>Good communication in English (B2)<\/span><\/li><li><span>Excellent communication skills<\/span><\/li><li><span>Strong phone contact handling skills and active listening<\/span><\/li><li><span>Customer orientation and ability to adapt\/respond to different types of characters<\/span><\/li><li><span>Ability to \u00a0help customers, patient, empathetic, and passionately\u202fcommunicative<\/span><\/li><li><span>Problem-solving Mindset and be confident at troubleshooting and investigation<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1713331\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:37.006+08:00\",\"created_at\":\"2026-03-11T18:11:41.086+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Agent--German-speaking----Banking-Company_R1713331\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364014\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Agent--German-speaking----Banking-Company_R1713331\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Agent--German-speaking----Banking-Company_R1713331\/apply\",\"job_requisition_id\":\"R1713331\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713331\",\"wid\":\"6718611de01d101b06cdb53b8b880000\",\"descriptor\":\"Customer Service Agent (German-speaking) - Banking Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"170\",\"campaign_id\":\"501\",\"campaign_title\":\"R1713614 WAH - Avalon AIML Back Office PT Seasonal\",\"campaign_type\":\"job_application\",\"job_title\":\"Back Office Rep-Remote (Part Time, Seasonal, Tech Products)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Back Office Rep-Remote (Part Time, Seasonal, Tech Products)\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Back Office Rep-Remote (Part Time, Seasonal, Tech Products) works from home and focuses on supporting AI and machine learning projects. This role requires no direct customer interaction. In this role, you'll be completing the meticulous task of reviewing and editing images, making deliberate stylistic choices to guide how viewers feel about a photo, or using specific \\\"looks\\\" or color palettes to tell stories. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote&nbsp;Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote&nbsp;Back Office Rep-(Part Time, Seasonal, Tech Products), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Back Office Rep-(Part Time, Seasonal, Tech Products) working from home, you will:<\/p>\\n<ul>\\n<li>Provide back office support, no phone calls\/chats!&nbsp;<\/li>\\n<li>Accurately review and edit images for AI and machine learning projects<\/li>\\n<li>Accurately order images from neutral to stylized<\/li>\\n<li>Verifying Photos for accuracy and correcting AI errors.<\/li>\\n<li>Ensure the appropriateness of social media content.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<li>Familiarity with iOS and\/or MacOS, or comparable technology is preferred.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every interaction. Other qualifications for our Back Office Rep-(Part Time, Seasonal, Tech Products) (Remote) role include:<\/p>\\n<ul>\\n<li>Must be able to commit to at least a 30-hour work week<\/li>\\n<li>2 years of professional photography and\/or photo editing experience (preferred experience with advanced photo editing techniques and software like Lightroom, Photoshop, Capture One, etc.)<\/li>\\n<li>Typing speed of at least 30 AWPM<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $28.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li><strong>Choose YOUR OWN schedule!<\/strong>&nbsp;Temporary Gig work around your schedule offers great flexibility (Must be able to commit to at least a 30-hour work week)<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>2 days of paid training<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/><\/strong><\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\">HERE<\/a>.<br \/><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<span style=\\\"font-size: 12px;\\\"> <\/span><\/p>\",\"ats_external_id\":\"R1713614\",\"location\":\"Remote, CAN\",\"job_type\":\"part_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:04.316-04:00\",\"created_at\":\"2026-03-11T14:55:18.635-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366625\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Back-Office-Rep-Remote--Part-Time--Seasonal--Tech-Products-_R1713614\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Back-Office-Rep-Remote--Part-Time--Seasonal--Tech-Products-_R1713614\/apply\",\"job_requisition_id\":\"R1713614\"}],\"organizations\":[{\"wid\":\"7b02e1017bb401c9aca3709ce3037944\",\"descriptor\":\"W0ZFJL Avalon L1 Tech - WAH Care\",\"reference_id\":\"W0ZFJL\",\"custom_reference_id\":\"W0ZFJL\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.mcmanus@concentrix.com\"},\"first_name\":\"Thomas Mcmanus (065382)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713614\",\"wid\":\"ff81eaf75b1a101b27c5424b55fa0000\",\"descriptor\":\"Back Office Rep-Remote (Part Time, Seasonal, Tech Products)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"154\",\"campaign_id\":\"1085\",\"campaign_title\":\"R1713611 WAH - Tech Avalon AIML Back Office PT Seasonal\",\"campaign_type\":\"job_application\",\"job_title\":\"Back Office Rep-Remote (Part Time, Seasonal, Tech Products)\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"\",\"postal_code\":\"\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Back Office Rep-Remote (Part Time, Seasonal, Tech Products)\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<p>The Back Office Rep-Remote (Part Time, Seasonal, Tech Products) works from home and focuses on supporting AI and machine learning projects. This role requires no direct customer interaction. In this role, you'll be completing the meticulous task of reviewing and editing images, making deliberate stylistic choices to guide how viewers feel about a photo, or using specific \\\"looks\\\" or color palettes to tell stories. (Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>Are you looking for a &ldquo;work from home&rdquo; career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World&rsquo;s Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Happiest Employees<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a remote&nbsp;Technical Support Representative position at Concentrix is just the right place for you!<\/p>\\n<p>As a remote&nbsp;Back Office Rep-(Part Time, Seasonal, Tech Products), you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>This is a great &ldquo;work from home&rdquo; opportunity that will allow you to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p>\\n<p>As a Back Office Rep-(Part Time, Seasonal, Tech Products) working from home, you will:<\/p>\\n<ul>\\n<li>Provide back office support, no phone calls\/chats!&nbsp;<\/li>\\n<li>Accurately review and edit images for AI and machine learning projects<\/li>\\n<li>Accurately order images from neutral to stylized<\/li>\\n<li>Verifying Photos for accuracy and correcting AI errors.<\/li>\\n<li>Ensure the appropriateness of social media content.&nbsp;<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<li>Familiarity with iOS and\/or MacOS, or comparable technology is preferred.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every interaction. Other qualifications for our Back Office Rep-(Part Time, Seasonal, Tech Products) (Remote) role include:<\/p>\\n<ul>\\n<li>Must be able to commit to at least a 30-hour work week<\/li>\\n<li>2 years of professional photography and\/or photo editing experience (preferred experience with advanced photo editing techniques and software like Lightroom, Photoshop, Capture One, etc.)<\/li>\\n<li>Typing speed of at least 30 AWPM<\/li>\\n<li>A quiet, distraction-free environment to work from in your home<\/li>\\n<li>A high school diploma or GED<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<li>Strong computer navigation skills and PC knowledge<\/li>\\n<li>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/li>\\n<li>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/li>\\n<li>Must reside in the United States and have a valid U.S. address for residence<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $24.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li><strong>Choose YOUR OWN schedule!<\/strong>&nbsp;Temporary Gig work around your schedule offers great flexibility (Must be able to commit to at least a 30-hour work week)<\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>2 days of paid training<\/li>\\n<li>Lucrative employee referral bonus opportunities<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>Work-from-home convenience with company-supplied technologies<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements<br \/>&nbsp;<br \/><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Equal Employment Opportunity<br \/><\/strong><\/p>\\n<p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p>\\n<p>&nbsp;<\/p>\\n<p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p>\\n<ul>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\">English<\/a><\/li>\\n<li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\">Spanish<\/a><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Accommodation<br \/><\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence<br \/><\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>#wfh #wah<\/p>\",\"ats_external_id\":\"R1713611\",\"location\":\"Remote, USA\",\"job_type\":\"part_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:04.943-05:00\",\"created_at\":\"2026-03-11T13:51:26.463-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg1?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stacie.hinojosa@concentrix.com\"},\"first_name\":\"Hinojosa, Stacie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100522635\",\"wid\":\"60219339f7a01064a62b40ba1050116b\",\"descriptor\":\"Stacie Hinojosa (100522635)\"},{\"id\":\"177444\",\"wid\":\"9f196ba80a8701279ffffdaa051922ed\",\"descriptor\":\"Debra L Rice (177444)\"},{\"id\":\"101342855\",\"wid\":\"cc2b3b78f774014ef27526bd80230ded\",\"descriptor\":\"Brooke Schuler (101342855)\"},{\"id\":\"100505265\",\"wid\":\"60219339f7a01064b759eb764b593fd8\",\"descriptor\":\"Lissa Peterson (100505265)\"},{\"id\":\"101592275\",\"wid\":\"9a339a1eaf8c018132e6d7863852e313\",\"descriptor\":\"Tanya McClure (101592275)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366670\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Back-Office-Rep-Remote--Part-Time--Seasonal--Tech-Products-_R1713611\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Back-Office-Rep-Remote--Part-Time--Seasonal--Tech-Products-_R1713611\/apply\",\"job_requisition_id\":\"R1713611\"}],\"organizations\":[{\"wid\":\"7b02e1017bb401c9aca3709ce3037944\",\"descriptor\":\"W0ZFJL Avalon L1 Tech - WAH Care\",\"reference_id\":\"W0ZFJL\",\"custom_reference_id\":\"W0ZFJL\",\"company_reference_id\":null},{\"wid\":\"64f795dd836201c93cb6bc69b01ad3b9\",\"descriptor\":\"6411 - Avalon - 980000202\",\"reference_id\":\"980000202\",\"custom_reference_id\":\"980000202\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.mcmanus@concentrix.com\"},\"first_name\":\"Thomas Mcmanus (065382)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713611\",\"wid\":\"0a9b4f24ead6101b276ad96e8c620000\",\"descriptor\":\"Back Office Rep-Remote (Part Time, Seasonal, Tech Products)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-usa\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"336\",\"campaign_id\":\"633\",\"campaign_title\":\"Panacea | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Solution Advisor with German and English\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Your Role Awaits:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and German (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"274704268\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-13T11:55:08.591+01:00\",\"created_at\":\"2026-03-11T13:08:37.001+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1359\",\"campaign_id\":\"14415\",\"campaign_title\":\"Solution Architect (TCF) R1712679\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solution Architect (React & Java) - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a SaaS Solutions Architect (React &amp; Java) to technically lead the design and implementation of scalable solutions that align with business goals. This role requires translating complex business requirements into structured, efficient architecture, while collaborating closely with both technical and non-technical teams. The Solutions Architect will leverage their expertise in custom development, platform extensibility, and integrations to drive impactful results.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>\u00a0Lead the design and delivery of custom SaaS-based solution tailored to meet client business objectives.<\/p><\/li><li><p>Define technical requirements and solution architecture through discovery sessions and design workshops.<\/p><\/li><li><p>Develop and deploy custom software, integrations, APIs, and automation using React and Java.<\/p><\/li><li><p>Act as the technical lead on client engagements, ensuring solution quality, scalability, and feasibility.<\/p><\/li><li><p>Collaborate closely with cross-functional teams and act as the SaaS platform subject matter expert.<\/p><\/li><li><p>Engage in direct communication with enterprise clients, providing consultative guidance on technical solutions.<\/p><\/li><li><p>Contribute to the overall architecture design by understanding integration patterns, data flows, and performance-driven design.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p><b>&#43;5 years<\/b> of experience in <b>technical consulting<\/b>, <b>solutions architecture<\/b>, or <b>enterprise integration<\/b> roles.<\/p><\/li><li><p>Hands-on experience working with <b>SaaS\/IPaaS <\/b>applications<b>, APIs, <\/b>and <b>custom software development. <\/b><\/p><\/li><li><p>Working experience with React (Primary) and Java (Secondary).<\/p><\/li><li><p>Proven background in <b>systems architecture<\/b> and designing scalable, extensible solutions across multiple business systems.<\/p><\/li><li><p>Demonstrated success working directly with <b>enterprise clients<\/b> in a <b>customer-facing<\/b>, consultative role.<\/p><\/li><li><p>Strong understanding of <b>integration patterns<\/b>, <b>data flows<\/b>, and performance-focused <b>architecture design<\/b>.<\/p><\/li><li><p>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.)<\/p><\/li><li><p>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects.<\/p><\/li><li><p>Proven ability to drive projects from concept through completion.<\/p><\/li><\/ul><p><\/p><p>#LI-Remote #Latam #SolutionArchitect #SaaS #React #Java<\/p>\",\"ats_external_id\":\"R1712679\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"61964.87\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:15:21.770+08:00\",\"created_at\":\"2026-03-11T12:04:42.139+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Java----Bilingual_R1712679\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alejandra.barrera@concentrix.com\"},\"first_name\":\"Barrera, Alejandra\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103263265\",\"wid\":\"a92aa592eff11001efa43bec5c0a0000\",\"descriptor\":\"Alejandra Barrera (103263265)\"},{\"id\":\"102009992\",\"wid\":\"871dd66c54300107b3ad8716fae40000\",\"descriptor\":\"Jose Luis Reyes Reyes (102009992)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363940\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Java----Bilingual_R1712679\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/SaaS-Solution-Architect--React---Java----Bilingual_R1712679\/apply\",\"job_requisition_id\":\"R1712679\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712679\",\"wid\":\"0424608bc84710037d33756961730000\",\"descriptor\":\"SaaS Solution Architect (React & Java) - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.<\/p><p><\/p><p>You will report to the Manager, Solutions Architect. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.<\/p><ul><li>Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product &amp; third party APIs<\/li><li>Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices<\/li><li>Design and document technical solutions aligned with client business objectives<\/li><li>Review and validate solution designs produced by other Architect team members<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching<\/li><li>Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs<\/li><\/ul><p><\/p><ul><li>5&#43; years relevant work experience or equivalent combination of relevant work experience and education<\/li><li>3&#43; years of customer facing experience<\/li><li>Working experience with React (Primary) and Java (Secondary)<\/li><li>Experience working with SaaS\/IPaaS applications in an enterprise environment<\/li><li>Willing to travel periodically (up to 50%) based on customer and business needs<\/li><li>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions<\/li><li>Understanding of key design patterns and large data volume best practices<\/li><li>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred<\/li><li>Bachelor\u2019s degree in MIS, CIS, CS preferred but not required<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1360\",\"campaign_id\":\"14414\",\"campaign_title\":\"Solution Architect (TCF) R1712683\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Solutions Architect - C#\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<h1><b><u>Sr Solutions Architect - C# | Remote in Mexico <\/u><\/b><\/h1><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and <b>industry-leading global<\/b> security for our staff and clients. You will work with the <b>best in the world<\/b> to design, implement and strategize IT, security, application <b>development, innovation, and solutions<\/b> in today\u2019s hyperconnected world. You will be part of the technology team that is core to our <b>vision of develop, build and run the future <\/b>of Integrated Services.<br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<br \/>\u00a0<\/p><p>As a<b> Sr Solutions Architect<\/b>, you will play a pivotal role in enhancing quality, efficiency, and customer satisfaction. Your responsibilities will include leading customer interactions and assisting clients in the development, construction, testing, and deployment of solutions that utilize Smartsheet, the Smartsheet API, and integrations between Smartsheet and other products. You will be working with cutting-edge web-based technologies and a commitment to gaining a profound understanding of Smartsheet\u2019s advantages, use cases, and both business and technical aspects.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li><b>Develop, build, test and deploy<\/b> custom software solutions leveraging a wide array of <b>Smartsheet<\/b> product &amp; third party APIs.<\/li><li>Lead technical consulting engagements that require <b>custom software development<\/b> by leading design sessions, <b>defining technical requirements<\/b>, and validating solution architecture against product best practices.<\/li><li>Design and document <b>technical solutions<\/b> aligned with client business objectives.<\/li><li><b>Review and validate<\/b> solution designs produced by other Architect team members.<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing <b>mentorship and coaching<\/b>.<\/li><li>Serve as the <b>Smartsheet subject matter expert (SME)<\/b> on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs.<\/li><li>Determine solution feasibility and costing in support of our Sales team for new engagements.<\/li><li>Manage all aspects of technical projects, including, but not limited to, the <b>schedule, deliverables, deadlines and client relationships.<\/b><\/li><li><b>Develop <\/b>middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Engineering, or related field.<\/li><li>3&#43; years of customer facing experience.<\/li><li>Experience with <b>C# <\/b>is a must.<\/li><li>Fluency in advanced <b>conversational English.<\/b><\/li><li>Experience working with <b>SaaS\/IPaaS applications<\/b> in an enterprise environment.<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance.<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions.<\/li><li>Understanding of key design patterns and large data volume best practices.<\/li><\/ul><p><\/p><p><b>Bonus Skills<\/b><\/p><ul><li>Experience with <b>Node, Python, <\/b>or<b> Java.<\/b><\/li><li>Knowledge of data integration and <b>experience integrating SaaS applications<\/b> with different business systems (ETL, CRM, business analytics, reporting, etc.)<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1712683\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74997\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-03-27T08:23:18.312+08:00\",\"created_at\":\"2026-03-11T08:06:30.394+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Soluctions-Architect---C-_R1712683\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363970\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Soluctions-Architect---C-_R1712683\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Sr-Soluctions-Architect---C-_R1712683\/apply\",\"job_requisition_id\":\"R1712683\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712683\",\"wid\":\"0c99f6f66e05101ab2162d29e8a10000\",\"descriptor\":\"Sr Solutions Architect - C#\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1361\",\"campaign_id\":\"14411\",\"campaign_title\":\"Solution Architect (TCF) R1712682\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Solutions Architect (Ruby) \u2013 SaaS Integrations\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>We are hiring a Technical Solutions Architect (Ruby) to work with a global enterprise SaaS platform, designing scalable, API-driven integration solutions for large enterprise customers.<\/p><p><\/p><h2><b>Responsibilities:<\/b><\/h2><ul><li><p>Design, develop, test, and deploy custom software solutions using Ruby<\/p><\/li><li><p>Build middleware applications integrating Smartsheet APIs with third-party enterprise systems<\/p><\/li><li><p>Lead technical discovery and design sessions with customers<\/p><\/li><li><p>Define scalable, performance-driven solution architectures<\/p><\/li><li><p>Validate solution designs against platform best practices<\/p><\/li><li><p>Review and provide feedback on architectural designs from other team members<\/p><\/li><li><p>Translate business requirements into technical specifications<\/p><\/li><li><p>Support pre-sales efforts including feasibility analysis and technical scoping<\/p><\/li><li><p>Maintain high quality standards through documentation, testing, and peer reviews<\/p><\/li><li><p>Serve as a subject matter expert on SaaS APIs and extensibility<\/p><\/li><\/ul><h1><\/h1><h2><b>Qualifications:<\/b><\/h2><ul><li><p>5&#43; years of software development experience<\/p><\/li><li><p>Strong experience with Ruby (Ruby on Rails preferred)<\/p><\/li><li><p>Experience designing and building RESTful APIs<\/p><\/li><li><p>Experience integrating SaaS applications in enterprise environments<\/p><\/li><li><p>Solid understanding of systems architecture and scalable design principles<\/p><\/li><li><p>Experience working directly with clients or stakeholders<\/p><\/li><li><p>Strong communication skills with ability to explain technical concepts to non-technical audiences<\/p><\/li><li><p>Experience leading technical projects from concept through delivery<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712682\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"74997\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-03-27T08:23:18.367+08:00\",\"created_at\":\"2026-03-11T06:07:30.247+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.garro@concentrix.com\"},\"first_name\":\"Garro Montenegro, Ericka\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363977\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\/apply\",\"job_requisition_id\":\"R1712682\"}],\"organizations\":[{\"wid\":\"d101fdc76553100f9ec71b9d86f90000\",\"descriptor\":\"COGS (CORP) CAT Cloud Architecture & Dev COE\",\"reference_id\":\"CATCLDARCHDZDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1712682\",\"wid\":\"0c99f6f66e05101ab26f2b8c54340000\",\"descriptor\":\"Technical Solutions Architect (Ruby) \u2013 SaaS Integrations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>initial JD<\/b><\/p><ul><li>Smartsheet is looking for an experienced Sr. Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services\u2019 business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet\u2019s benefits, use cases, and business and technical elements.<\/li><li><br \/>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups.<\/li><\/ul><p>Responsibilities<\/p><ul><li>Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product &amp; third party APIs<\/li><li>Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices<\/li><li>Design and document technical solutions aligned with client business objectives<\/li><li>Review and validate solution designs produced by other Architect team members<\/li><li>Provide quality oversight of engagements through formal peer to peer feedback, ongoing mentorship and coaching<\/li><li>Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the Smartsheet APIs<\/li><\/ul><ul><li>Determine solution feasibility and costing in support of our Sales team for new engagements including the drafting of customer SOWs<\/li><li>Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships<\/li><li>Develop middleware applications to automate processes within Smartsheet products, integrate with 3rd party systems, and migrate data between 3rd party systems and Smartsheet products<\/li><\/ul><ul><li>Maintain a target billable utilization aligned to the role<\/li><li>Provide feedback to our Product &amp; Platform Engineering teams that inform product improvements and identify feature gaps<\/li><\/ul><ul><li>Other duties as assigned<\/li><\/ul><p>Qualifications<\/p><ul><li><\/li><li>5&#43; years relevant work experience or equivalent combination of relevant work experience and education<\/li><li>3&#43; years of customer facing experience<\/li><li>Working experience with Ruby (primary), React (secondary). Bonus if they have C#, Java, Python or Node.<\/li><li>Experience working with SaaS\/IPaaS applications in an enterprise environment<\/li><li>Willing to travel periodically (up to 50%) based on customer and business needs<\/li><li>Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises<\/li><li>Proven ability to drive projects from concept through completion with minimal guidance<\/li><li>Understanding of systems architecture and ability to design scalable performance-driven solutions<\/li><li>Understanding of key design patterns and large data volume best practices<\/li><li>Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) preferred<\/li><li>Bachelor\u2019s degree in MIS, CIS, CS preferred but not required<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1362\",\"campaign_id\":\"14410\",\"campaign_title\":\"Specialist, Partner Success R1711929\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1711929\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"4943136\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T08:53:51.020+08:00\",\"created_at\":\"2026-03-11T06:07:29.069+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1711929\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363892\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1711929\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Partner-Success---Bilingual_R1711929\/apply\",\"job_requisition_id\":\"R1711929\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711929\",\"wid\":\"ebb12409861c101addb60c7594200000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1363\",\"campaign_id\":\"14409\",\"campaign_title\":\"Specialist, Asset Management R1707049\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista de Control de Activos y Zona Franca\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"\",\"long_description\":\"<p><i>Descripci\u00f3n general:<\/i><br \/>Gestionar el flujo de mercanc\u00edas de entrada y salida bajo el r\u00e9gimen de Zona Franca, garantizando el cumplimiento estricto de la normativa aduanera y la correcta administraci\u00f3n de los activos de la compa\u00f1\u00eda para evitar contingencias fiscales.<\/p><p><\/p><p><b>Funciones principales:<\/b><\/p><p><u>1. Control y Auditor\u00eda de Activos Fijos<\/u><\/p><ul><li>Ejecutar auditor\u00edas peri\u00f3dicas para validar la conformidad de los activos en uso, verificando soportes, ubicaci\u00f3n y asignaci\u00f3n.<\/li><li>Monitorear el registro y control de activos para asegurar que la informaci\u00f3n est\u00e9 actualizada y en cumplimiento con la normativa aplicable.<\/li><\/ul><p><u>2. Cumplimiento Normativo y Regulatorio<\/u><\/p><ul><li>Asegurar mensualmente la conformidad de los soportes de compras locales conforme a la normativa aplicable a zona franca.<\/li><li>Aplicar la <b>Circular T\u00e9cnica 002\/2017<\/b> y las disposiciones de la <b>Ley de Concertaci\u00f3n Tributaria<\/b> relacionadas con compras locales.<\/li><li>Garantizar que los movimientos, asignaciones y bajas de activos cumplan con las normativas establecidas por el r\u00e9gimen de zona franca.<\/li><li>Mantener al d\u00eda los documentos f\u00edsicos y digitales (facturas, B\/L, packing list, certificados de origen) preparados para fiscalizaciones de la autoridad aduanera.<\/li><\/ul><p><u>3. Gesti\u00f3n Documental y Archivo<\/u><\/p><ul><li>Administrar el repositorio en SharePoint donde se resguarda la documentaci\u00f3n de soporte de compras locales para zona franca.<\/li><li>Garantizar la organizaci\u00f3n y conservaci\u00f3n de la documentaci\u00f3n de los \u00faltimos cinco a\u00f1os, clasificada por sociedad.<\/li><li>Mantener actualizados los archivos f\u00edsicos y digitales requeridos para procesos de auditor\u00eda o fiscalizaci\u00f3n.<\/li><\/ul><p><u>4. Coordinaci\u00f3n y Soporte a procesos de Compra<\/u><\/p><ul><li>Coordinar sesiones peri\u00f3dicas con los Capex y Opex Owners para asegurar el cumplimiento del proceso de compra y la correcta conservaci\u00f3n de los soportes documentales.<\/li><li>Brindar orientaci\u00f3n a las \u00e1reas involucradas sobre los requisitos documentales y normativos relacionados con la adquisici\u00f3n de activos.<\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li>T\u00e9cnico Medio en Aduanas y\/o Lic. en Administraci\u00f3n Aduanera, Comercio Internacional, Ciencias Econ\u00f3micas o similar.<\/li><li>Experiencia de 2 a 3 a\u00f1os laborando en empresas de zona franca.<\/li><li>Manejo intermedio de Office.<\/li><li>Ingl\u00e9s b\u00e1sico.<\/li><\/ul><p><\/p><p><b>Conocimientos t\u00e9cnicos requeridos:<\/b><\/p><ul><li>Ley 917 (Ley de Zonas Francas de Exportaci\u00f3n): Beneficios y Obligaciones.<\/li><li>Circular T\u00e9cnica 002\/2017: Reglas de aplicaci\u00f3n ZF de exportaciones.<\/li><li>Procedimientos DGA: Conocimiento de declaraciones aduaneras, gesti\u00f3n de bajas de activos.<\/li><li>Procedimientos DGI.<\/li><li>Tr\u00e1mites ante la CNZF: Habilitaci\u00f3n y deshabilitaci\u00f3n de espacios.<\/li><li>Conocimiento de Incoterms: responsabilidad de la carga.<\/li><li>Documentaci\u00f3n aduanera: manejo de facturas comerciales, packing lists, conocimientos de embarque (B\/L, AWB, carta de porte).<\/li><\/ul>\",\"ats_external_id\":\"R1707049\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"800\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:23:25.940+08:00\",\"created_at\":\"2026-03-11T04:04:05.946+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Analista-de-Control-de-Activos-y-Zona-Franca_R1707049\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Asset Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-MAN-UNIVE-00\",\"wid\":\"740544c0a47f01c782b4c48e1f119563\",\"descriptor\":\"NIC Rotonda Universitaria\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"roxana.hidalgo@concentrix.com\"},\"first_name\":\"Hidalgo Noyola, Roxana Maria\"},\"categories\":[{\"descriptor\":\"CF Asset Management\"}],\"recruiters\":[{\"id\":\"102600383\",\"wid\":\"da7d7d2449a210103188170b19550000\",\"descriptor\":\"Roxana Hidalgo Noyola (102600383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1065\",\"descriptor\":\"Specialist, Asset Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363874\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Analista-de-Control-de-Activos-y-Zona-Franca_R1707049\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Rotonda-Universitaria\/Analista-de-Control-de-Activos-y-Zona-Franca_R1707049\/apply\",\"job_requisition_id\":\"R1707049\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jairo.siles@concentrix.com\"},\"first_name\":\"Jairo Siles (517228)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1707049\",\"wid\":\"58dc8abdfb5d101a8c540b1df6c50000\",\"descriptor\":\"Analista de Control de Activos y Zona Franca\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1364\",\"campaign_id\":\"14405\",\"campaign_title\":\"Specialist, Customer Acquisition R1713128\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista, Adquisici\u00f3n de Clientes - Biling\u00fce (Inside Sales, new business)\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"El representante de ventas es responsable de demostrar el valor y las ventajas de los productos o servicios de nuestros clientes a trav\u00e9s de la interacci\u00f3n con ellos, centr\u00e1ndose principalmente en la venta y\/o renovaci\u00f3n de contratos. Esta funci\u00f3n es responsable de transmitir eficazmente el valor de los productos o servicios a los clientes.\",\"long_description\":\"<ul><li>Proporcionar previsiones de ventas semanales\/mensuales\/trimestrales precisas.<\/li><li>Dominio del conocimiento del producto y comprensi\u00f3n t\u00e9cnica de los servicios para evaluar los requisitos del cliente.<\/li><li>Iniciar medidas para ayudar a los clientes con sus inquietudes u obst\u00e1culos que impiden su satisfacci\u00f3n o el uso del producto<\/li><li>Gestionar las presiones competitivas externas y manejar las objeciones para retener a los clientes o ganar nuevos clientes<\/li><li>Gestionar un gran volumen de contactos con clientes a trav\u00e9s del tel\u00e9fono y el correo electr\u00f3nico cada d\u00eda; la mayor parte de la comunicaci\u00f3n es saliente.<\/li><li>Trabajar con su equipo y la direcci\u00f3n para ofrecer una experiencia profesional en todas las interacciones con clientes actuales y potenciales<\/li><li>Mantener el sistema de gesti\u00f3n de clientes (CRM) para garantizar que se recopilen todos los datos relevantes<\/li><li>Realizar acciones de ventas que pueden incluir la calificaci\u00f3n de clientes potenciales, la conversi\u00f3n de clientes potenciales, la realizaci\u00f3n de evaluaciones de estado, actuar como portavoz del cliente o renovar contratos<\/li><li>Trabajar en equipo y reportar directamente al gerente de ventas<\/li><\/ul>\",\"ats_external_id\":\"R1713128\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:14.253+08:00\",\"created_at\":\"2026-03-11T02:05:26.488+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Especialista--Adquisicin-de-Clientes---Trilinge_R1713128\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363784\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Especialista--Adquisicin-de-Clientes---Trilinge_R1713128\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Especialista--Adquisicin-de-Clientes---Trilinge_R1713128\/apply\",\"job_requisition_id\":\"R1713128\"}],\"organizations\":[{\"wid\":\"26c7786cb10b101b624895e74ea90000\",\"descriptor\":\"25232 - Udemy - 980007629\",\"reference_id\":\"980007629\",\"custom_reference_id\":\"980007629\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.dias3@concentrix.com\"},\"first_name\":\"Paula Dias (103378970)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1713128\",\"wid\":\"0a9b4f24ead6101ad167402c21e70000\",\"descriptor\":\"Especialista, Adquisici\u00f3n de Clientes - Biling\u00fce (Inside Sales, new business)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>M\u00e1s de dos a\u00f1os de experiencia trabajando en atenci\u00f3n al cliente o ventas.<\/li><li>\u00c9xito previo en el logro de cuotas\/objetivos de ventas personales y de equipo.<\/li><li>Experiencia en llamadas de gran volumen.<\/li><li>Experiencia en el aprendizaje de nuevas tecnolog\u00edas y datos.<\/li><li>Habilidades para la resoluci\u00f3n de problemas.<\/li><li>Excelente conocimiento de los programas de MS Office.<\/li><li>Experiencia trabajando con Salesforce.com o CRM similar.<\/li><li>Experiencia o disposici\u00f3n para trabajar desde casa.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1365\",\"campaign_id\":\"14403\",\"campaign_title\":\"Specialist, Customer Acquisition R1712718\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of the products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712718\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:14.496+08:00\",\"created_at\":\"2026-03-11T00:07:48.686+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1712718\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"Brazilian Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1712718\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1712718\/apply\",\"job_requisition_id\":\"R1712718\"}],\"organizations\":[{\"wid\":\"26c7786cb10b101b624895e74ea90000\",\"descriptor\":\"25232 - Udemy - 980007629\",\"reference_id\":\"980007629\",\"custom_reference_id\":\"980007629\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.dias3@concentrix.com\"},\"first_name\":\"Paula Dias (103378970)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712718\",\"wid\":\"6ec5a737b2bf101acc18e66680ef0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual (Inside Sales, New Business)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor\u2019s degree in business management, IT, Marketing, or a related field<\/li><li>2&#43; years of sales and marketing experience (B2B sales)<\/li><li>1&#43; year of account management experience<\/li><li>1&#43; year of experience in the IT industry<\/li><li>Sales skills: Familiarity with modern selling techniques, consistent execution of messaging strategy, ability to engage decision-makers, and establish actionable next steps<\/li><li>Business operations: Ability to accurately document call outcomes and notes<\/li><li>Industry knowledge: Basic understanding of the technology industry and the ability to communicate key solution messaging<\/li><li>Proficiency with productivity tools (e.g., Outlook, O365, web conferencing platforms) and experience using CRM systems<\/li><li>A baseline understanding of and passion for cloud technologies and innovation<\/li><li>Strong written and verbal communication skills, with a professional tone and style<\/li><li>3\u20135&#43; years B2B sales<\/li><li>Proven hunting experience<\/li><li>SMB sales exposure<\/li><li>SaaS or tech sales preferred<\/li><li>CRM experience<\/li><li><b>Sales Navigator<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1366\",\"campaign_id\":\"14398\",\"campaign_title\":\"Specialist, Sales Development R1709826\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We are looking for passionate and driven Sales Development Representatives to join our growing team!\\n \\nAs an SDR, you\u2019ll be the first point of contact for potential customers\u2014building meaningful connections, understanding business challenges, and driving qualified opportunities into the sales pipeline.\\n \\nIn this role, you\u2019ll manage your own outreach strategy, collaborate closely with Account Executives, and help shape the customer experience. If you\u2019re energetic, resilient, and motivated by goals, this is a fantastic opportunity to grow your career in B2B sales.\",\"long_description\":\"<p><span><span>&#x1f511; <b>What we offer:<\/b><\/span><\/span><\/p><p><span><span>\u2022 Premium life insurance<\/span><\/span><\/p><p><span><span>\u2022 Hiring bonus (500 USD)<\/span><\/span><\/p><p><span><span>\u2022 Base salary &#43; Performance bonus<\/span><\/span><\/p><p><span><span>\u2022 Referral bonus - work with your friends<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>&#x1f31f; <b>What We\u2019re Looking For<\/b><\/span><\/span><\/p><p><span><span>\u2022 Strong <b>English (B2 or higher) <\/b>communication and active listening skills<\/span><\/span><\/p><p><span><span>\u2022 6&#43; months of experience in <b>sales in a customer service environment (call-center or equivalent)<\/b><\/span><\/span><\/p><p><span><span>\u2022 Availability to start by mid February<\/span><\/span><\/p><p><span><span>\u2022 Relationship-building abilities and comfort engaging decision-makers<\/span><\/span><\/p><p><span><span>\u2022 Resilience, persistence, and a positive attitude<\/span><\/span><\/p><p><span><span>\u2022 Strong organizational skills and pipeline management<\/span><\/span><\/p><p><span><span>\u2022 Tech-savviness with CRM and sales tools<\/span><\/span><\/p><p><span><span>\u2022 Goal-oriented mindset and motivation to exceed KPIs<\/span><\/span><\/p><p><span><span>\u2022 Adaptability and willingness to learn continuously<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>&#x1f511; <b>What You\u2019ll Do<\/b><\/span><\/span><\/p><p><span><span>\u2022 Conduct outbound cold calls and email outreach to generate new leads<\/span><\/span><\/p><p><span><span>\u2022 Qualify prospects by identifying needs and business challenges<\/span><\/span><\/p><p><span><span>\u2022 Collaborate closely with AEs for a smooth lead handoff<\/span><\/span><\/p><p><span><span>\u2022 Maintain accurate CRM records (Salesforce, HubSpot)<\/span><\/span><\/p><p><span><span>\u2022 Share insights with Marketing and Product teams to support better targeting and messaging<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>If you\u2019re ready to take the next step in your sales career and thrive in a fast-paced, collaborative environment, <b>we\u2019d love to meet you!<\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1709826\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1050\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:54:24.013+08:00\",\"created_at\":\"2026-03-10T22:03:41.874+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1709826\/apply\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363776\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1709826\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1709826\/apply\",\"job_requisition_id\":\"R1709826\"}],\"organizations\":[{\"wid\":\"29e28fb0b1d810374d135edee46b0000\",\"descriptor\":\"W100BB Weave Communications SV\",\"reference_id\":\"W100BB\",\"custom_reference_id\":\"W100BB\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0f5541ea15aa1036c4776588b6ae0000\",\"descriptor\":\"25916 - Weave Communications, Inc. - 980009184\",\"reference_id\":\"980009184\",\"custom_reference_id\":\"980009184\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melany.montano@concentrix.com\"},\"first_name\":\"Melany Montano Lazo (103465329)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709826\",\"wid\":\"645ee6037d1c10190529382b2c920000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1367\",\"campaign_id\":\"14397\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712931\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sr. Account Manager\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712931\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:53.108+08:00\",\"created_at\":\"2026-03-10T22:03:41.443+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Sr-Account-Manager_R1712931\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Sr-Account-Manager_R1712931\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/B2B-Sr-Account-Manager_R1712931\/apply\",\"job_requisition_id\":\"R1712931\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712931\",\"wid\":\"7acee730166a10038f11d61a109e0000\",\"descriptor\":\"B2B Sr. Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1368\",\"campaign_id\":\"14396\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712937\",\"campaign_type\":\"job_application\",\"job_title\":\"French B2B - Senior Account Manager\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712937\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:52.247+08:00\",\"created_at\":\"2026-03-10T22:03:41.223+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/French-B2B---Senior-Account-Manager_R1712937\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/French-B2B---Senior-Account-Manager_R1712937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-27-North-Teseen-st--building-27\/French-B2B---Senior-Account-Manager_R1712937\/apply\",\"job_requisition_id\":\"R1712937\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712937\",\"wid\":\"4ea5e5a5eb9210038fa3a3bc477c0000\",\"descriptor\":\"French B2B - Senior Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1369\",\"campaign_id\":\"14395\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712925\",\"campaign_type\":\"job_application\",\"job_title\":\"French B2B - Sr. Account Manager\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712925\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:36.214+08:00\",\"created_at\":\"2026-03-10T22:03:40.961+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/French-B2B---Sr-Account-Manager_R1712925\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363799\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/French-B2B---Sr-Account-Manager_R1712925\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/French-B2B---Sr-Account-Manager_R1712925\/apply\",\"job_requisition_id\":\"R1712925\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712925\",\"wid\":\"7acee730166a10038e8b0a24c7770000\",\"descriptor\":\"French B2B - Sr. Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1370\",\"campaign_id\":\"14391\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1710627\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations\",\"street\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\",\"address\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12588\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.<\/li><li>Perform hardware and software upgrades and ensure antivirus and patches are updated.<\/li><li>Attend to break\/fix issues, supporting both internal and external clients.<\/li><li>Prepare, maintain reports and records of hardware\/software inventory.<\/li><li>Conduct safety and maintenance checks on equipment.<\/li><li>Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.<\/li><li>Manage service management activities including problem and incident management.<\/li><li>Ensure compliance with SLA\/SLO, and maintain efficient IT operations.<\/li><li>Support global projects, automation initiatives, and manage site transitions.<\/li><li>Address high-severity issues, ensuring efficient troubleshooting and compliance.<\/li><li>Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.<\/li><li>Ensure high IT VOC scores by providing reliable IT support in a 24\/7 shift environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>1&#43; year of call center experience.<\/li><li>CCNA, MCSA, SCCM, BigFix certifications preferred.<\/li><li>Fluent in English.<\/li><li>Bachelor&#39;s degree in IT, Computer Science, or related field desirable.<\/li><li>Strong IT service management and troubleshooting capabilities.<\/li><li>Excellent client coordination and project management skills.<\/li><li>Ability to work in compliance with ITIL and ISO standards.<\/li><li>Flexible to work in rotating and night shifts.<\/li><\/ul>\",\"ats_external_id\":\"R1710627\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"22728\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-03-27T08:21:57.630+08:00\",\"created_at\":\"2026-03-10T20:07:51.970+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Sheikh-Zayed-City---Park-St-Complex-Building-3-El-Bostan-Street\/Technical-I--IT-Operations_R1710627\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12588\",\"primary_location\":{\"id\":\"EG-CAI-PARKS-01\",\"wid\":\"5f4c573e0e691001dba792ee621b0000\",\"descriptor\":\"EGY Sheikh Zayed City - Park St. Complex, Building 3, El Bostan Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0022\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Sheikh-Zayed-City---Park-St-Complex-Building-3-El-Bostan-Street\/Technical-I--IT-Operations_R1710627\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Sheikh-Zayed-City---Park-St-Complex-Building-3-El-Bostan-Street\/Technical-I--IT-Operations_R1710627\/apply\",\"job_requisition_id\":\"R1710627\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.hussein@concentrix.com\"},\"first_name\":\"Ahmed Hussein (406063)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710627\",\"wid\":\"765f7d98c7d6101985ef9a530a110000\",\"descriptor\":\"Technical I, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1371\",\"campaign_id\":\"14390\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1710640\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions, and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision to develop, build, and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Technical I, IT Operations specialist, oversee and manage IT operations ensuring system compliance, troubleshooting, and exceptional service delivery across our network. As part of our team, you will report to the IT Operations Manager.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.<\/li><li>Perform hardware and software upgrades and ensure antivirus and patches are updated.<\/li><li>Attend to break\/fix issues, supporting both internal and external clients.<\/li><li>Prepare, maintain reports and records of hardware\/software inventory.<\/li><li>Conduct safety and maintenance checks on equipment.<\/li><li>Clear trouble tickets and work orders promptly, spending 60%-70% of time on these tasks.<\/li><li>Manage service management activities including problem and incident management.<\/li><li>Ensure compliance with SLA\/SLO, and maintain efficient IT operations.<\/li><li>Support global projects, automation initiatives, and manage site transitions.<\/li><li>Address high-severity issues, ensuring efficient troubleshooting and compliance.<\/li><li>Maintain detailed records, playbooks, asset inventory, and manage ticket resolutions.<\/li><li>Ensure high IT VOC scores by providing reliable IT support in a 24\/7 shift environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>1&#43; year of call center experience.<\/li><li>CCNA, MCSA, SCCM, BigFix certifications preferred.<\/li><li>Fluent in English.<\/li><li>Bachelor&#39;s degree in IT, Computer Science, or related field desirable.<\/li><li>Strong IT service management and troubleshooting capabilities.<\/li><li>Excellent client coordination and project management skills.<\/li><li>Ability to work in compliance with ITIL and ISO standards.<\/li><li>Flexible to work in rotating and night shifts.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1710640\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"22728\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-03-27T08:21:51.867+08:00\",\"created_at\":\"2026-03-10T20:07:51.666+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/Technical-I--IT-Operations_R1710640-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0022\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363808\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/Technical-I--IT-Operations_R1710640-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/Technical-I--IT-Operations_R1710640-1\/apply\",\"job_requisition_id\":\"R1710640\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.hussein@concentrix.com\"},\"first_name\":\"Ahmed Hussein (406063)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710640\",\"wid\":\"2bd43e3f068d1019862f82704f9e0000\",\"descriptor\":\"Technical I, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1372\",\"campaign_id\":\"14389\",\"campaign_title\":\"Sr. Specialist, Account Manager R1712920\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B - Sr. Specialist, Account Manager\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Senior Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Senior Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<ul><li>Ensure that client&#39;s customers are satisfied with our client&#39;s services and resolve escalated issues<\/li><li>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals<\/li><li>Evaluate our client&#39;s customer needs and propose potential solutions<\/li><li>Be a single contact for our client&#39;s customer<\/li><li>Use data to fix customer concerns\/roadblocks prohibiting satisfaction<\/li><li>Manage external competitive pressures and handle objections<\/li><li>Work with multiple partners, building relationships with decision-makers at all levels<\/li><li>Manage sales territory and achieving monthly quotas<\/li><li>Negotiate in tough situations<\/li><li>Identify risk and barriers to success; develop contingency plans<\/li><li>Identify opportunities for additional product or service sales<\/li><li>Use data to help influence buying\/renewal process<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712920\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:35.459+08:00\",\"created_at\":\"2026-03-10T20:07:51.124+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B---Sr-Specialist--Account-Manager_R1712920\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3229\",\"descriptor\":\"Sr. Specialist, Account Manager\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363839\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B---Sr-Specialist--Account-Manager_R1712920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/B2B---Sr-Specialist--Account-Manager_R1712920\/apply\",\"job_requisition_id\":\"R1712920\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712920\",\"wid\":\"0a9b4f24ead6101ac2c0dc29dd260000\",\"descriptor\":\"B2B - Sr. Specialist, Account Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>5&#43; years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"607\",\"campaign_id\":\"22492\",\"campaign_title\":\"Advisor I, Customer Service R1712904\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Spanish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1712904\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:22.586+08:00\",\"created_at\":\"2026-03-10T20:07:46.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Spanish-Speaking----Global-e-Commerce_R1712904\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Spanish-Speaking----Global-e-Commerce_R1712904\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Spanish-Speaking----Global-e-Commerce_R1712904\/apply\",\"job_requisition_id\":\"R1712904\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712904\",\"wid\":\"0424608bc84710038be20af1b7020000\",\"descriptor\":\"Content Moderator (Spanish-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1905\",\"campaign_id\":\"195\",\"campaign_title\":\"Advisor I, Customer Service R1712631\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Portugu\u00e9s & Espa\u00f1ol  PL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Asesor de Servicio al Cliente en Barcelona\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego<\/b>\u00a0<\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona, <\/b>formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal<\/b>\u00a0<\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto<\/b>\u00a0<\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas entrantes de clientes (a trav\u00e9s de tel\u00e9fono, email, email de voz, b\u00edper u otras alertas) y solucionar las demandas de los usuarios\u00a0<br \/>- Registrar los detalles de las llamadas en los sistemas de gesti\u00f3n de llamadas para proporcionar una respuesta y una resoluci\u00f3n dentro del ANS\u00a0<br \/>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales\u00a0<br \/>- Intensificar las cuestiones de servicio potencial inicialmente con el Mentor\u00a0<br \/>- Asegurar el mantenimiento del ANS contractual.\u00a0<\/p><p><\/p><p><b>Tus competencias<\/b>\u00a0<\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p>Formaremos un buen equipo si t\u00fa:\u00a0<\/p><p><\/p><p>- Tienes un nivel biling\u00fce de\u00a0<b> portug\u00e9s<\/b> y un nivel avanzado de <b>espa\u00f1ol<\/b> y <b>ingl\u00e9s\u00a0<\/b><br \/>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas\u00a0<br \/>- Estas habituado a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM\u00a0<br \/>- Eres emp\u00e1tico y tienes ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<br \/>- Eres responsable, \u00e1gil y perfeccionista\u00a0<br \/>- Cuentas con muy buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres entusiasta, amable, orientada a cliente, flexible y proactivo\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos<\/b>\u00a0<\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:\u00a0<\/p><p><\/p><p>- Contrato\u00a0indefinido de <b>15h<\/b> con horario <b>rotativo<\/b>: Sabado - Domingo entre 06:30 - 22:30<br \/>- Salario: 6,714 euros brutos &#43; hasta 552 euros brutos en bonus al a\u00f1o \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<\/p><p>- Ubicacion excelente en Barcelona<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n<\/b>\u00a0<\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0<\/i>\u00a0<\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p>R1712631<\/p>\",\"ats_external_id\":\"R1712631\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"part_time\",\"salary\":\"6996.83\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-13T14:05:26.081+02:00\",\"created_at\":\"2026-03-10T19:05:24.605+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Portuguese\",\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"michaela.relovska1@concentrix.com\"},\"first_name\":\"Relovska, Michaela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102541062\",\"wid\":\"da7d7d2449a2101033372d1d3dcd0000\",\"descriptor\":\"Michaela Relovska (102541062)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367754\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Portugus---Espaol--PL01_R1712631-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Portugus---Espaol--PL01_R1712631-1\/apply\",\"job_requisition_id\":\"R1712631\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0641ffbbf57e101eed0da6c254540000\",\"descriptor\":\"20223 - Multi_Account_Sbt_Spain - WHSBTSPAIN41\",\"reference_id\":\"WHSBTSPAIN41\",\"custom_reference_id\":\"WHSBTSPAIN41\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101efd7b63b8cbd40000\",\"descriptor\":\"W0ZO2J P_Sbt_Spain_Inbound Projects\",\"reference_id\":\"W0ZO2J\",\"custom_reference_id\":\"W0ZO2J\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"federicogaston.lopez@concentrix.com\"},\"first_name\":\"Federico Gaston Lopez Silvera (103344091)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712631\",\"wid\":\"c15a3b2ff46c101a7ecd6642a5590000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Portugu\u00e9s & Espa\u00f1ol  PL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1373\",\"campaign_id\":\"14388\",\"campaign_title\":\"Intern R1711432\",\"campaign_type\":\"job_application\",\"job_title\":\"Payroll Intern - Mercado Espa\u00f1ol\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>\u00a1\u00danete a nuestro equipo!<\/b><\/p><p><\/p><p>\u00bfEst\u00e1s buscando una oportunidad para aprender y desarrollarte en el mundo de n\u00f3mina y administraci\u00f3n laboral?<\/p><p><\/p><p>En Concentrix impulsamos a las marcas l\u00edderes del mundo con tecnolog\u00eda innovadora y soluciones de \u00faltima generaci\u00f3n. Operando en m\u00e1s de 70 pa\u00edses, ayudamos a las marcas que conoces y amas a crecer, innovar y tener \u00e9xito.<\/p><p><\/p><p>Ahora buscamos un\/a <b>Payroll Intern<\/b> <b>en Barcelona<\/b> para unirse a nuestro equipo de game-changers y adquirir experiencia pr\u00e1ctica en procesos de n\u00f3mina y gesti\u00f3n con la Seguridad Social.<\/p><p><\/p><p><b>\u00bfPor qu\u00e9 unirte a nosotros?<\/b><\/p><ul><li><p>Crecimiento y aprendizaje: \u00a1El 80% de nuestros managers y l\u00edderes han sido promovidos internamente! Tendr\u00e1s la oportunidad de aprender directamente de profesionales del \u00e1rea de n\u00f3mina y adquirir experiencia real en el sector.<\/p><\/li><li><p>Impacto global: Forma parte de una compa\u00f1\u00eda internacional que colabora con algunas de las marcas m\u00e1s importantes del mundo.<\/p><\/li><li><p>Cultura de trabajo colaborativa: Trabaja en un entorno diverso, inclusivo y din\u00e1mico donde el aprendizaje y el desarrollo profesional son una prioridad.<\/p><\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 har\u00e1s?<\/b><\/p><ul><li><p>Gesti\u00f3n de embargos: Tramitaci\u00f3n y seguimiento administrativo de embargos salariales, garantizando el cumplimiento de la normativa vigente.<\/p><\/li><li><p>Gesti\u00f3n de datos de Seguridad Social: Mantenimiento y actualizaci\u00f3n de los datos de afiliaci\u00f3n y cotizaci\u00f3n de los empleados en los portales oficiales.<\/p><\/li><li><p>Gesti\u00f3n de bajas m\u00e9dicas (IT): Control y seguimiento de los partes de baja, alta y confirmaci\u00f3n, asegurando la correcta comunicaci\u00f3n con los organismos competentes.<\/p><\/li><li><p>Aprendizaje y desarrollo: Participaci\u00f3n progresiva en tareas m\u00e1s complejas dentro del ciclo completo de n\u00f3mina a medida que avances en tu formaci\u00f3n dentro del equipo.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos<\/b><\/p><ul><li><p>Idiomas: Espa\u00f1ol nativo e ingl\u00e9s nivel intermedio.<\/p><\/li><li><p>Formaci\u00f3n: Estudiante de grado en Finanzas, ADE (Administraci\u00f3n y Direcci\u00f3n de Empresas) o un Ciclo Formativo de Grado Superior en Administraci\u00f3n y Finanzas.<\/p><\/li><li><p>Comunicaci\u00f3n: Excelentes habilidades de comunicaci\u00f3n escrita y verbal.<\/p><\/li><li><p>Herramientas: Dominio del paquete Microsoft Office (Word, Excel, PowerPoint).<\/p><\/li><li><p>Actitud: Persona proactiva, motivada y con muchas ganas de aprender.<\/p><\/li><li><p>Organizaci\u00f3n: Altamente organizado\/a y con gran atenci\u00f3n al detalle.<\/p><\/li><li><p>Autonom\u00eda: Capacidad para trabajar tanto en equipo como de forma independiente.<\/p><\/li><li><p>Perfil: Pensamiento creativo y pasi\u00f3n por el mundo de la n\u00f3mina (payroll).<\/p><\/li><li><p>Condiciones necesarias: * Es imprescindible contar con convenio de pr\u00e1cticas con la universidad o centro de estudios.<\/p><\/li><li><p>Pr\u00e1cticas no remuneradas.<\/p><\/li><\/ul><p><\/p><p><b>\u00bfQu\u00e9 ofrecemos?<\/b><\/p><ul><li><p>Pr\u00e1cticas no remuneradas a jornada completa (39 horas semanales, lunes a viernes de 09:00 a 18:00)<\/p><\/li><li><p><b>Convenio de pr\u00e1cticas obligatorio con universidad o centro de estudios<\/b><\/p><\/li><li><p>Excelente ubicaci\u00f3n de oficina en Barcelona<\/p><\/li><li><p>Experiencia pr\u00e1ctica trabajando con un equipo profesional de n\u00f3mina<\/p><\/li><li><p>Estas pr\u00e1cticas est\u00e1n dise\u00f1adas para ofrecer a estudiantes experiencia real y aprendizaje en procesos de payroll<\/p><\/li><\/ul><p><\/p><p><b>\u00a1Descubre la mejor versi\u00f3n de ti!<\/b><\/p><p>En Concentrix, invertimos en nuestro talento porque cuando t\u00fa creces, nosotros tambi\u00e9n. \u00danete a los m\u00e1s de 440.000 game-changers en todo el mundo que consideran a Concentrix su employer of choice.<\/p><p><\/p><p><i><b>Concentrix es un empleador que ofrece igualdad de oportunidades<\/b><\/i><\/p><p><i>Estamos orgullosamente unidos como un solo equipo, una sola compa\u00f1\u00eda a nivel global. Estamos comprometidos con la igualdad de oportunidades para todas las personas candidatas y con un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todos nuestros procesos de selecci\u00f3n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g\u00e9nero, orientaci\u00f3n sexual, religi\u00f3n, origen \u00e9tnico, estado familiar o parental, nacionalidad, discapacidad u otra clasificaci\u00f3n protegida por la legislaci\u00f3n vigente.\u00e7<\/i><\/p><p><i>R1711432\u00a0<\/i><\/p>\",\"ats_external_id\":\"R1711432\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:50.695+08:00\",\"created_at\":\"2026-03-10T18:06:09.728+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Payroll-Intern---Mercado-Espaol_R1711432\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"General\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF General\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0270\",\"descriptor\":\"Intern\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363651\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Payroll-Intern---Mercado-Espaol_R1711432\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Payroll-Intern---Mercado-Espaol_R1711432\/apply\",\"job_requisition_id\":\"R1711432\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ingrid.castillo@concentrix.com\"},\"first_name\":\"Ingrid Castillo Lozano (102541425)\"},\"category_groups\":[{\"id\":\"CF General Group\",\"wid\":\"0227dc387a0901442b5c0e6deb65c8d5\",\"descriptor\":\"General Group\"}],\"job_requisition\":{\"id\":\"R1711432\",\"wid\":\"b418152119031019406b2748c4cd0000\",\"descriptor\":\"Payroll Intern - Mercado Espa\u00f1ol\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1374\",\"campaign_id\":\"14387\",\"campaign_title\":\"Associate Manager, B2B Sales R1711943\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor (English - speaking) - Hybrid  HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximizing revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 to 18:00<br \/>- Salary package: base salary of 27,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus &#43; private medical insurance and restaurant card<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1711943\u00a0<\/p>\",\"ats_external_id\":\"R1711943\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:50.037+08:00\",\"created_at\":\"2026-03-10T18:06:09.455+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English---speaking----Hybrid--HS03_R1711943\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363740\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English---speaking----Hybrid--HS03_R1711943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English---speaking----Hybrid--HS03_R1711943\/apply\",\"job_requisition_id\":\"R1711943\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shahed.saffari@concentrix.com\"},\"first_name\":\"Shahed Saffari Esfehani (102542516)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711943\",\"wid\":\"7c24bb32d488101a6eb38cd3a67d0000\",\"descriptor\":\"Supervisor (English - speaking) - Hybrid  HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1375\",\"campaign_id\":\"14383\",\"campaign_title\":\"Associate, Sales Development R1711440\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development (Thai speaker)\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li>Generates revenue by converting prospects into customers. Based on experience this minimum set of skills has been found successful for performing the Service:<\/li><li>Proficient use of selling skills to ensure consumers are sold the right products and services \uf0b7Cross\/up-sell products and services<\/li><li>Provide comparative and competitive product information about consumer products<\/li><li>Promote client brand by inspiring and educating customers<\/li><li>Take product orders and process financial transactions (credit cards and financing applications) \uf0b7Assist customers with web based interactions<\/li><li>Capture customer profile information and interaction history<\/li><li>Pass leads to the appropriate sales manager<\/li><li>Provide order related assistance to customers<\/li><li>Report web related problems or errors to client on a timely basis<\/li><li>Subscribe customers to email newsletter or other direct marketing tools<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Ad hoc tasks given<\/li><\/ul>\",\"ats_external_id\":\"R1711440\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"6200\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-16T12:06:36.562+08:00\",\"created_at\":\"2026-03-10T18:06:05.219+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Development--Thai-speaker-_R1711440\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":[\"Thai\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363941\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Development--Thai-speaker-_R1711440\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Development--Thai-speaker-_R1711440\/apply\",\"job_requisition_id\":\"R1711440\"}],\"organizations\":[{\"wid\":\"3daa876c3ed6101ef5d173d659060000\",\"descriptor\":\"W0ZODA P_Myr Hpi Malaysia\",\"reference_id\":\"W0ZODA\",\"custom_reference_id\":\"W0ZODA\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"b4e5b63f5235101ee7e03a140e9e0000\",\"descriptor\":\"14065 - Hpinc - WHSBTAPAC21\",\"reference_id\":\"WHSBTAPAC21\",\"custom_reference_id\":\"WHSBTAPAC21\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ohm.meyer1@concentrix.com\"},\"first_name\":\"Ohm Meyer (102389169)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711440\",\"wid\":\"0424608bc84710037d3dac2808150000\",\"descriptor\":\"Specialist, Sales Development (Thai speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Requirements:<\/b><\/p><ul><li>2&#43; years of experience working in a sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li><div>Our office is currently located at Menara TRX and will be relocating to Equatorial Plaza soon.<\/div><\/li><li>Permanent position<\/li><li>Onsite<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p>All shortlisted candidates will be contacted.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"608\",\"campaign_id\":\"22490\",\"campaign_title\":\"Advisor I, Customer Service R1712858\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Portuguese-speaking) - Website Solutions\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. We\u2019re passionate about helping businesses, bloggers, and creatives build their websites, grow their brands, and succeed online.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Provide exceptional customer service via chat, email, and phone to users.<\/li><li>Troubleshoot user issues with the platform, offering guidance and solutions.<\/li><li>Educate users on the platform&#39;s features and help them get the most out of their websites.<\/li><li>Work closely with the product and development teams to resolve complex technical issues.<\/li><li>Stay up to date with new\u00a0program features and updates to provide accurate support.<\/li><li>Collect and relay user feedback to improve overall user experience.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li><li>Have experience in customer service, tech support, or a similar role<\/li><li>Have strong communication skills, both verbal and written<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have excellent problem-solving skills and patience when dealing with users<\/li><li>Having experience with website builders or content management systems is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1712858\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:43.155+08:00\",\"created_at\":\"2026-03-10T18:05:58.773+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-speaking----Website-Solutions_R1712858\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363704\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-speaking----Website-Solutions_R1712858\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-speaking----Website-Solutions_R1712858\/apply\",\"job_requisition_id\":\"R1712858\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712858\",\"wid\":\"9f3d553a611c101aba3f29daa7370000\",\"descriptor\":\"Customer Service Representative (Portuguese-speaking) - Website Solutions\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1906\",\"campaign_id\":\"193\",\"campaign_title\":\"Advisor II, B2B Sales R1711921\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Swedish-speaking) - Hybrid - High Tech HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Malaga (Hybrid),<\/b>\u00a0you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Account Manager<\/b>\u00a0on our team, you will: \u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate \u00a0<br \/>- Understand partner market and competition and evaluate reseller interest \u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products \u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs \u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods \u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary \u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction \u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI \u00a0<br \/>- May attend country partner events for meeting key partners\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in Swedish plus advanced in English<br \/>- Have two years of related technical sales experience preferred \u00a0<br \/>- Are familiar with channel programs \u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills \u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize \u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions \u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Schedule: Training Monday to Thursday from 9:00 to 18:00 and Friday from 9:00 to 17:00 after training Monday to Thursday from 8:30 to 17:30 and Friday from 8:30 to 16:30<br \/>- Salary 23,400 euros gross\/year &#43; up to 7,200 euros gross\/year in bonus &#43; Private Medical Insurance\u00a0<br \/>- Central office location in Malaga with hybrid work model<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/><b>\u00a0<\/b><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At\u00a0<b>Concentri<\/b>x, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1711921<\/span><\/p>\",\"ats_external_id\":\"R1711921\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1950\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T18:07:29.339+02:00\",\"created_at\":\"2026-03-10T17:07:45.892+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\",\"Danish\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368756\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Swedish-speaking----Hybrid---High-Tech-HT05_R1711921\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Swedish-speaking----Hybrid---High-Tech-HT05_R1711921\/apply\",\"job_requisition_id\":\"R1711921\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joanna.chominska@concentrix.com\"},\"first_name\":\"Joanna Chominska (102539938)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711921\",\"wid\":\"b4181521190310197bb492eaeb9b0000\",\"descriptor\":\"Account Manager (Swedish-speaking) - Hybrid - High Tech HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1907\",\"campaign_id\":\"191\",\"campaign_title\":\"Sr. Advisor I, Sales - Bilingual R1712242(US Market)\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generator (English-speaking) - Hybrid - US Market HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Lead Generator in Barcelona (Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Lead Generator in Barcelona (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Lead Generator<\/b> on our team, you will:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Work on accounts (from the prioritized RAD quadrant) for MM\/CEP to improve segmentation data in Microsoft Dynamics and SFDC (CEP A &#43; MM accounts)\u00a0<br \/>- Follow up on the events, online demand, manage qualification of the leads and deliver good quality data to sales\u00a0<br \/>- Support leads generation: Run local promotional offers \u2013 including stock cleaning promo, bundle offering, new products, etc.\u00a0<br \/>- Profiling contact details for customers \u2013 MM\/ CEP- improving the quality of data in the system\u2013 its linked with the whole profiling (improving segmentation data) as in point\u00a0<br \/>- Transform unqualified leads into qualified leads, and if not fully BANT qualified, at least profiled leads\u00a0<br \/>- Cooperate with country marketing team members to support marketing lead generation post \u2013 activities (customer contact details update, etc.)\u00a0<br \/>- Cooperate (not overlap) in telemarketing projects to create qualified opportunities for ISRs\/telesales\u00a0<br \/>- Cooperate with the telesales\/sales team for lead hand overs and follow up into opportunities\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in English<br \/>- Have sales process knowledge\/background\u00a0<br \/>- Are passionate for sales and technology\u00a0<br \/>- Have IT literacy skills\u00a0<br \/>- Are reliable and able to work toward objectives and keep commitments<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Thursday: 15:00 to 24:00, Friday from 15:00 to 23:00<br \/>- Salary offer: base salary of 24,376 &#43; bonus up to 3,600 euros gross\/year &#43; private medical insurance<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<\/i><\/p><p>R1712242<\/p>\",\"ats_external_id\":\"R1712242\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"2031.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T01:59:14.889+02:00\",\"created_at\":\"2026-03-10T17:07:44.756+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"aileen.albayalde@concentrix.com\"},\"first_name\":\"Albayalde, Aileen Jill\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102542229\",\"wid\":\"da7d7d2449a21010333022fc37780004\",\"descriptor\":\"Aileen Jill Albayalde (102542229)\"},{\"id\":\"102982889\",\"wid\":\"6e36532b0e2f100dd0e80a6d8b800000\",\"descriptor\":\"Camila Borzone Alvarez (102982889)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2955\",\"descriptor\":\"Sr. Advisor I, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363805\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Generator--English-speaking----Hybrid---US-Market-HE04_R1712242\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Lead-Generator--English-speaking----Hybrid---US-Market-HE04_R1712242\/apply\",\"job_requisition_id\":\"R1712242\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"03b990824a881025fd89802b11560000\",\"descriptor\":\"25547 - HPINC - 980008579\",\"reference_id\":\"980008579\",\"custom_reference_id\":\"980008579\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"acf580a1400b102651400e4eb8dc0000\",\"descriptor\":\"W0ZZEM Hpi Mm Cep Tlm Split\",\"reference_id\":\"W0ZZEM\",\"custom_reference_id\":\"W0ZZEM\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"gregory.menard@concentrix.com\"},\"first_name\":\"Gr\u00e9gory M\u00e9nard (102539282)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712242\",\"wid\":\"2bd43e3f068d101993deab02cc440000\",\"descriptor\":\"Lead Generator (English-speaking) - Hybrid - US Market HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1908\",\"campaign_id\":\"189\",\"campaign_title\":\"Advisor II, B2B Sales R1697047\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (On-site)\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>Want to be part of an innovative and growing team? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as a<\/span><span>n<\/span><span> <\/span><span><b>Account Manager in Malaga<\/b><b> <\/b><\/span><span><b>(On-site)<\/b>, you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in the Hospitality Industry.\u00a0<\/span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Career growth and personal <span><span>development\u00a0\u00a0<\/span><\/span><\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What you will do in this role\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<\/span><span>n<\/span><span> <\/span><b><span>Account Manager<\/span><\/b><span> on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Use CRM to contact, qualify accounts and generate opportunities<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure daily, <\/span><span>weekly<\/span><span> and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Update CRM with all communication and as per standards expected.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Follow up on accounts and ensure regular communication is <\/span><span>maintained<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Participate<\/span><span> in sales activities (call storms, industry focus, hotel focus etc.)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure all opportunities (meetings &amp; events and group accommodation) are qualified and followed up as per standards, both with clients and hotels<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have an upselling approach when dealing with clients. <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Provide chain wide discounts based on client requirements and follow up on usage by client<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Offer alternative solutions upon no availability of hotels<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Assist with business travel queries as well as individual queries when required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work on external lists when <\/span><span>required<\/span><span> on other platforms as provide<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Your <span><span>qualifications\u00a0\u00a0<\/span><\/span><\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Concentrix is a great match if you:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Are bilingual or proficient in Italian <\/span><span>and advanced in English<\/span><\/span><br \/><span><span>- <\/span><span>Have great organization and communication skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have positive work attitude<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have experience in using office programs (Word, Excel, Outlook, PowerPoint)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have sales background<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have hospitality background (beneficial but not mandatory)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have experience in using CRMs (beneficial but not mandatory)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Share our values of commitment, unity, integrity, recognition, and WOW<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>What\u2019s<\/span><span> in it for you\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. <\/span><span>That\u2019s<\/span><span> why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help support your <b>unique <span><span>lifestyle:\u00a0\u00a0<\/span><\/span><\/b><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time <\/span><span>39 hours<\/span><span>\/week with a permanent contract Monday - Friday, from 09:00-18:00<\/span><\/span><br \/><span><span>- Salary 20.000 euros gross\/year &#43; up to 4.800 euros gross\/ in bonus, private medical insurance<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Great office location<\/span><span> in <\/span><span>Malaga<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project <\/span><span>you&#39;ll<\/span><span> be working on\u00a0 <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0 <\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Experience the best version of you<\/span><span>!\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>At <b>Concentrix<\/b>, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><p><\/p><div><p><i><span><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/span><\/span><\/i><\/p><\/div><p><span>R1697047<\/span><\/p>\",\"ats_external_id\":\"R1697047\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T12:08:19.060+02:00\",\"created_at\":\"2026-03-10T13:07:48.977+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"French\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"eszterkornelia.csorba@concentrix.com\"},\"first_name\":\"Csorba, Eszter Kornelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Italian---French-speaking----On-site---Hospitality-Industry-RH01_R1697047\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Account-Manager--Italian---French-speaking----On-site---Hospitality-Industry-RH01_R1697047\/apply\",\"job_requisition_id\":\"R1697047\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc6d595ef11b00000\",\"descriptor\":\"20049 - Jinjiang Internationala\u00a0 - WHSBTSPAIN172\",\"reference_id\":\"WHSBTSPAIN172\",\"custom_reference_id\":\"WHSBTSPAIN172\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101fc8a5962489b70000\",\"descriptor\":\"W0ZQCN P_Sbt_Spain_Radisson\",\"reference_id\":\"W0ZQCN\",\"custom_reference_id\":\"W0ZQCN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"savin.sorin@concentrix.com\"},\"first_name\":\"Sorin Savin (102540050)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697047\",\"wid\":\"8308baaaaaa31009ec5ee32684f00000\",\"descriptor\":\"Account Manager (Italian & English speaking) - On-site - Hospitality Industry RH01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1376\",\"campaign_id\":\"14377\",\"campaign_title\":\"Driver R1710281\",\"campaign_type\":\"job_application\",\"job_title\":\"Executive Driver\",\"street\":\"GTM Guatemala City - Av de las Am\u00e9ricas 6-69 Zona 14\",\"address\":\"GTM Guatemala City - Av de las Am\u00e9ricas 6-69 Zona 14\",\"city\":\"Guatemala City\",\"state\":\"Guatemala\",\"postal_code\":\"01014\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Cumplir con todas las leyes y regulaciones de tr\u00e1nsito nacionales y locales.\\nInspeccionar el veh\u00edculo diariamente para verificar que est\u00e9 limpio y determinar si requiere mantenimiento.\\nRevisar el nivel de combustible y asegurarse de que el veh\u00edculo est\u00e9 en buenas condiciones.\\nCargar y descargar mercanc\u00edas o equipaje cuando sea necesario.\\nComunicarse de manera profesional con clientes, despachadores u otros miembros del personal.\\nGarantizar la seguridad de los pasajeros o de la carga transportada.\\nRegistrar y reportar cualquier incidente de tr\u00e1nsito a la gerencia.\\nPreparar y presentar informes sobre el estado del veh\u00edculo, incluyendo kilometraje y consumo de combustible.\\nBrindar un excelente servicio al cliente, incluyendo ayudar a los pasajeros a subir y bajar del veh\u00edculo y responder cualquier pregunta que puedan tener.\",\"long_description\":\"<p>* Conducir el veh\u00edculo asignado<br \/>* Seguir las rutas planificadas<br \/>* Realizar inspecciones peri\u00f3dicas del veh\u00edculo<br \/>* Control del mantenimiento preventivo y correctivo<br \/>* Mantener el veh\u00edculo limpio<br \/>* Asegurarse de que el veh\u00edculo tenga suficiente combustible<br \/>* Llevar un registro de las actividades<br \/>* Ser puntual<\/p>\",\"ats_external_id\":\"R1710281\",\"location\":\"Guatemala City, Guatemala\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"GTQ\",\"updated_at\":\"2026-03-27T08:22:14.635+08:00\",\"created_at\":\"2026-03-10T08:30:01.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Guatemala-City---Av-de-las-Amricas-6-69-Zona-14\/Executive-Driver_R1710281\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"organization_reference_id\":\"WGT02\"},\"location\":{\"city\":\"Guatemala City\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01014\",\"primary_location\":{\"id\":\"GT-GUA-PARKA-01\",\"wid\":\"3466c88f4302101f5770d18171170000\",\"descriptor\":\"GTM Guatemala City - Av de las Am\u00e9ricas 6-69 Zona 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hector.hernandez2@concentrix.com\"},\"first_name\":\"Hernandez Mendez, Hector Eduardo\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600384\",\"wid\":\"da7d7d2449a21010318809d78f7a0001\",\"descriptor\":\"Hector Hernandez Mendez (102600384)\"},{\"id\":\"101692017\",\"wid\":\"dac14ea0402201a0b52f580dc32ae3f1\",\"descriptor\":\"Elmehdi Seghyier (101692017)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1106\",\"descriptor\":\"Driver\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363689\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Guatemala-City---Av-de-las-Amricas-6-69-Zona-14\/Executive-Driver_R1710281\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GTM-Guatemala-City---Av-de-las-Amricas-6-69-Zona-14\/Executive-Driver_R1710281\/apply\",\"job_requisition_id\":\"R1710281\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d209b849f157101ac0ba2d940e740000\",\"descriptor\":\"Concentrix Solutions Guatemala S.A.\",\"reference_id\":\"WGT02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGT02\"},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"william.torres@concentrix.com\"},\"first_name\":\"William Torres Pe\u00f1a (102599950)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1710281\",\"wid\":\"c15a3b2ff46c101a8bfbdd4333640000\",\"descriptor\":\"Executive Driver\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1377\",\"campaign_id\":\"14373\",\"campaign_title\":\"Project Manager I R1691679\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Manager I   - Bilingual\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"The Project Manager I is responsible for leading complex projects from conception through to completion, ensuring that they are delivered on time, within budget, and to the agreed quality standards. The role involves coordinating with multiple stakeholders, managing project risks, and ensuring alignment with strategic objectives.\",\"long_description\":\"<p><span><b>Key Responsibilities<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span>Lead and manage end-to-end project delivery, including planning, execution, monitoring, and closure<\/span><\/span><\/li><li><span><span>Develop detailed project plans, schedules, and budgets, and obtain necessary approvals<\/span><\/span><\/li><li><span><span>Coordinate with cross-functional teams and stakeholders to ensure project alignment and resource availability<\/span><\/span><\/li><li><span><span>Identify, assess, and manage project risks and issues, implementing effective mitigation strategies<\/span><\/span><\/li><li><span><span>Ensure project deliverables meet quality standards and business requirements<\/span><\/span><\/li><li><span><span>Manage project communications, providing regular updates to stakeholders and senior management<\/span><\/span><\/li><li><span><span>Oversee project documentation, ensuring accuracy and compliance with organizational standards<\/span><\/span><\/li><li><span><span>Mentor and guide junior project managers and team members<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Expected Deliverables<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span>Comprehensive project plan with timelines, budget, and resource allocation<\/span><\/span><\/li><li><span><span>Regular project status reports and dashboards for stakeholders<\/span><\/span><\/li><li><span><span>Risk management plans and issue logs<\/span><\/span><\/li><li><span><span>Final project deliverables meeting quality and performance criteria<\/span><\/span><\/li><li><span><span>Completed project documentation and lessons learned summary<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Requirements<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span>Bachelor\u2019s degree in business administration, Management, Engineering, or a related field<\/span><\/span><\/li><li><span><span>Minimum of 4-6 years of experience in project management, with a proven track record of managing complex projects in similar industries; Tech, BPO, Telco, Banking industry background, regional and global deployments<\/span><\/span><\/li><li><span><span>B2&#43; \/ C1 English level<\/span><\/span><\/li><li><span><span>Strong leadership, communication, and interpersonal skills<\/span><\/span><\/li><li><span><span>Proficiency in project management software tools (e.g., MS Project, Jira)<\/span><\/span><\/li><li><span><span>PMP, PMO, PMGA, or equivalent project management certification preferred<\/span><\/span><\/li><li><span><span>Strong analytical and problem-solving abilities<\/span><\/span><\/li><li><span><span>Experience with stakeholder management and negotiation<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1691679\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"2900\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-27T08:23:25.800+08:00\",\"created_at\":\"2026-03-10T04:07:43.009+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Project-Manager-I_R1691679\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Project Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"organization_reference_id\":\"YNI01\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-MAN-UNIVE-00\",\"wid\":\"740544c0a47f01c782b4c48e1f119563\",\"descriptor\":\"NIC Rotonda Universitaria\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniella.rosales@concentrix.com\"},\"first_name\":\"Rosales Escalante, Daniella Maria\"},\"categories\":[{\"descriptor\":\"CF Project Management\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1035\",\"descriptor\":\"Project Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363688\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Project-Manager-I_R1691679\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Project-Manager-I_R1691679\/apply\",\"job_requisition_id\":\"R1691679\"}],\"organizations\":[{\"wid\":\"ce5f1c1bf40410165c84f7ad65eb0000\",\"descriptor\":\"(GEO) PMO Indirect\",\"reference_id\":\"GEOPMOINDIRECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.arias3@concentrix.com\"},\"first_name\":\"Maria Arias Meza (102600208)\"},\"category_groups\":[{\"id\":\"CF Project Management Group\",\"wid\":\"0227dc387a0901a714d3a823ed650fe8\",\"descriptor\":\"Project Management Group\"}],\"job_requisition\":{\"id\":\"R1691679\",\"wid\":\"2ce5c318c4b1100a8252f708f1790000\",\"descriptor\":\"Project Manager I   - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1378\",\"campaign_id\":\"14371\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1711579\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect D365&FO\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are on the lookout for a seasoned Dynamics 365 Finance and Operations Architect who possesses a strong technical acumen and functional expertise in Dynamics F&amp;O (cloud). The ideal candidate will play a pivotal role in shaping the design, development, and optimization of Dynamics F&amp;O deployments, as well as facilitating smooth migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).<\/p><p><\/p><p><\/p><p><\/p><p>Qualifications:<\/p><p><\/p><p>\u00b7 Proven track record in Dynamics 365 and F&amp;O engineering, architecture, or similar roles.<\/p><p>\u00b7 Extensive experience in the technical and functional aspects of Dynamics F&amp;O<\/p><p>\u00b7 Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems.<\/p><p>\u00b7 Ability to create and maintain comprehensive system documentation and ERP process instructions.<\/p><p>\u00b7 Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment.<\/p><p>\u00b7 Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration.<\/p><p><\/p><p>Required Skill Set:<\/p><p><\/p><p>\u00b7 Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions.<\/p><p>\u00b7 Experience in system integration and interfacing with third-party systems.<\/p><p>\u00b7 Understanding of ERP system architecture and best practices.<\/p><p>\u00b7 Experience in delivering technical or functional training and knowledge transfer sessions.<\/p><p><\/p><p>Technical Skills:<\/p><ul><li>\u00b7 Experience in Dynamics F&amp;O\/AX migration and modernization projects.<\/li><li>Background experience in Dynamics 365customer service and sales functionality, customizations, and administration.<\/li><li>\u00b7 Knowledge of system integration and interfacing techniques.<\/li><li>Starter Kit configuration.\u00a0 In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required<\/li><li>\u00b7 Understanding of ERP system administration and best practices.<\/li><li>\u00b7 Experience with version control systems and development tools (e.g., Azure DevOps, GitHub).<\/li><li>\u00b7 Proficiency in documenting technical designs and system configurations.<\/li><li><p>Dynamics 365 Customer Engagement Online<\/p><\/li><li><p>Knowledge in Dynamics 365 modules, Customer service, Omnichannel, Sales and Field Service etc.<\/p><\/li><li>\u00b7 Understanding of cloud technologies and their implications for ERP systems.<span> <\/span><\/li><\/ul>\",\"ats_external_id\":\"R1711579\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-03-27T08:24:22.166+08:00\",\"created_at\":\"2026-03-10T02:03:48.747+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-D365-FO_R1711579-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363707\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-D365-FO_R1711579-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Solution-Architect-D365-FO_R1711579-1\/apply\",\"job_requisition_id\":\"R1711579\"}],\"organizations\":[{\"wid\":\"a784ff04cab1011138c0a984eb820000\",\"descriptor\":\"7582 - Microsoft - PLEN9999\",\"reference_id\":\"PLEN9999\",\"custom_reference_id\":\"PLEN9999\",\"company_reference_id\":null},{\"wid\":\"2267b5989cfa011146d5c96813020000\",\"descriptor\":\"W0ZGFD Microsoft Non-Billable Interna\",\"reference_id\":\"W0ZGFD\",\"custom_reference_id\":\"W0ZGFD\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"},{\"wid\":\"9d90bb5220f6101a5d12a3d4f6830000\",\"descriptor\":\"COGS (CORP) CAT Cloud Operations COE\",\"reference_id\":\"CATCLOUDOPSDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alin.licsor@concentrix.com\"},\"first_name\":\"Alin Licsor (102005102)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1711579\",\"wid\":\"bd954aa805a3101a84cd611352670000\",\"descriptor\":\"Solution Architect D365&FO\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1379\",\"campaign_id\":\"14370\",\"campaign_title\":\"Team Leader, CIS R1712622\",\"campaign_type\":\"job_application\",\"job_title\":\"Superviseur (F\/H) Service Client - Espagnol - Anglais - Marrakech\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>Qui sommes-nous ?<br \/><br \/>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><\/p><p><u>Mission<\/u>:<\/p><p><\/p><p>Rattach\u00e9 au chef de projet, vous aurez pour missions de :<\/p><ul><li>Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>S\u2019assurer du respect des processus et normes qualit\u00e9 du client &amp; Concentrix<\/li><li>Assurer un rapport d\u2019activit\u00e9 r\u00e9gulier au client et au top management<\/li><li>Manager et animer une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers...<\/li><li>Analyser les indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>S\u2019assurer de la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Piloter le turn over, l\u2019absent\u00e9isme et mettre en place les plans d\u2019actions n\u00e9cessaires<\/li><li>Assurer l\u2019encadrement administratif de votre \u00e9quipe (cong\u00e9s, absences, retards\u2026)<\/li><li>Alerter sur les probl\u00e8mes pouvant impacter la production<\/li><li>G\u00e9rer les incidents de production<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><u>Profil <\/u>:<\/p><ul><li>Vous justifiez d&#39;une exp\u00e9rience de 1 an en tant que manager en\u00a0call center<\/li><li><div>Vous ma\u00eetrisez parfaitement l&#39;espagnol et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/div><\/li><li>Vous \u00eates dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>Vous avez le sens de l&#39;anticipation et \u00eates orient\u00e9 satisfaction client et solutions<\/li><li>Vous \u00eates organis\u00e9 et rigoureux<\/li><li>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles<\/li><li>Vous avez le sens de l\u2019\u00e9coute<\/li><li><div>Vous \u00eates force de propositions<\/div><\/li><li>Leadership et fortes aptitudes manag\u00e9riales sont des qualit\u00e9s indispensables pour mener \u00e0 bien votre mission<\/li><li>Vous \u00eates \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint et internet) et la t\u00e9l\u00e9phonie<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0:<\/b><\/p><p>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/p><p>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/p><p>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1712622\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:23:20.712+08:00\",\"created_at\":\"2026-03-10T00:04:57.831+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Espagnol---Anglais---Marrakech_R1712622\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF CIS\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0535\",\"descriptor\":\"Team Leader, CIS\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363628\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Espagnol---Anglais---Marrakech_R1712622\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Espagnol---Anglais---Marrakech_R1712622\/apply\",\"job_requisition_id\":\"R1712622\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"amine.elguareh@concentrix.com\"},\"first_name\":\"Amine El Guareh (102555161)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712622\",\"wid\":\"0c99f6f66e05101a7db39e01b3ea0000\",\"descriptor\":\"Superviseur (F\/H) Service Client - Espagnol - Anglais - Marrakech\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1380\",\"campaign_id\":\"14365\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1712553\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional, BI Analyst\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1712553\",\"location\":\"Cairo\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:22:41.680+08:00\",\"created_at\":\"2026-03-09T22:06:35.585+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Professional--BI-Analyst_R1712553\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363669\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Professional--BI-Analyst_R1712553\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Professional--BI-Analyst_R1712553\/apply\",\"job_requisition_id\":\"R1712553\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712553\",\"wid\":\"bd954aa805a3101a76120e4fed6c0000\",\"descriptor\":\"Professional, BI Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1381\",\"campaign_id\":\"14360\",\"campaign_title\":\"Associate Manager, B2B Sales R1712526\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Manager\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1712526\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:22:41.596+08:00\",\"created_at\":\"2026-03-09T20:04:28.017+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Sales-Manager_R1712526\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102146417\",\"wid\":\"5c727d2c0b0d10037388211837630000\",\"descriptor\":\"Yasmine Sherif Abdelwahed Ibrahim (102146417)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363575\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Sales-Manager_R1712526\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Sales-Manager_R1712526\/apply\",\"job_requisition_id\":\"R1712526\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712526\",\"wid\":\"6f0009991302101a730b827cbde40000\",\"descriptor\":\"Associate, Sales Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1382\",\"campaign_id\":\"14359\",\"campaign_title\":\"Associate, Customer Acquisition R1712522\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"address\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"4730123\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1712522\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:22:41.585+08:00\",\"created_at\":\"2026-03-09T20:04:27.802+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Customer-Acquisition_R1712522\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"4730123\",\"primary_location\":{\"id\":\"EG-CAI-5THSE-01\",\"wid\":\"c26c745aa4a0101d4ec36af317a80000\",\"descriptor\":\"EGY Cairo - Plot no. 53, North Teseen st  building 202\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102146417\",\"wid\":\"5c727d2c0b0d10037388211837630000\",\"descriptor\":\"Yasmine Sherif Abdelwahed Ibrahim (102146417)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363549\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Customer-Acquisition_R1712522\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Plot-no-53-North-Teseen-st--building-202\/Associate--Customer-Acquisition_R1712522\/apply\",\"job_requisition_id\":\"R1712522\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712522\",\"wid\":\"6718611de01d101a72a9fb3232ac0000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1383\",\"campaign_id\":\"14354\",\"campaign_title\":\"Sr. Associate, Client Success Business Consulting R1707528\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst (CL9)\",\"street\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"address\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"city\":\"Quezon City\",\"state\":null,\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"As the Transformation Innovations Senior Analyst, you will lead strategic projects that enhance our operations through the effective use of process improvement initiatives, products or tools. You will play a key role in ensuring our teams leverage innovative solutions to drive excellence across the organization.\",\"long_description\":\"<p><\/p><ul><li><h3>Technical Resource: Serve as a technical resource across all five functions, providing expertise in data utilization and tool application.<\/h3><\/li><li><h3>Power BI\/Excel Reporting: Partner with the People Manager to prepare Power BI\/Excel reports based on the provided data to summarize findings, insights, and recommendations for stakeholders.<\/h3><\/li><li><h3>Develop Transformational Solutions: Collaborate with the Transformation Leader to lead analysis projects that generate actionable insights. Design and implement innovative solutions.<\/h3><\/li><li><h3>Execution Management: Organize and communicate updates, plans, and progress for the initiatives you oversee, ensuring efficient execution.<\/h3><\/li><li><h3>Communication: Maintain regular communication with regional and global teams to share updates and gather feedback, fostering collaboration.<\/h3><\/li><li><h3>Process Improvement Initiatives: Work alongside the Transformation Leader on process improvement initiatives, identifying and enhancing existing tools that will help achieve with the program\u2019s contractual target and operational goals.<\/h3><\/li><li><h3>Data Insights: Monitor trends and perform comprehensive statistical analyses of performance data to derive meaningful insights that facilitate informed decision-making for stakeholders.<\/h3><\/li><li><h3>Ad-hoc Request Management: Handle and prioritize ad-hoc requests from various stakeholders, coordinating responses to ensure timely deliverables.<\/h3><\/li><li><h3>Tracking Projects\/Initiatives: Assist the Transformation Leader in monitoring the status and progress of ongoing initiatives across functions and support teams. Help track key performance indicators (KPIs), analyze outcomes, and assess cost savings related to these initiatives to ensure effective achievement of organizational goals.<\/h3><\/li><li><h3>Researching Emerging Trends: Support the Transformation Leader in providing valuable market insights and updates to stakeholders, ensuring awareness of emerging trends and developments.<\/h3><\/li><\/ul><h3><\/h3>\",\"ats_external_id\":\"R1707528\",\"location\":\"Quezon City\",\"job_type\":\"full_time\",\"salary\":\"13\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:25:21.636+08:00\",\"created_at\":\"2026-03-09T18:06:17.459+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1707528-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GBFT2-01\",\"wid\":\"38c610687b641017db97184c78a50000\",\"descriptor\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1168\",\"descriptor\":\"Sr. Associate, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363656\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1707528-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1707528-1\/apply\",\"job_requisition_id\":\"R1707528\"}],\"organizations\":[{\"wid\":\"89876991ed2c10196e223b74b3000000\",\"descriptor\":\"COGS (SITE) Client Dedicated TRANSFORM-Direct\",\"reference_id\":\"SITDEDTRANS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"4978079fa2b9100e50bb1fa709f70000\",\"descriptor\":\"23953 - Block Inc - 980005554\",\"reference_id\":\"980005554\",\"custom_reference_id\":\"980005554\",\"company_reference_id\":null},{\"wid\":\"aed96cf02fc5100eb9e3d2b9289b0000\",\"descriptor\":\"W0ZWLU Cash App - Voice\",\"reference_id\":\"W0ZWLU\",\"custom_reference_id\":\"W0ZWLU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mylon.villasante@concentrix.com\"},\"first_name\":\"Mylon Villasante (101747347)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1707528\",\"wid\":\"6718611de01d101a6cf96398e3ba0000\",\"descriptor\":\"Senior Analyst (CL9)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><u>Candidate Profile:<\/u><\/b><\/p><ul><li>Analytical and Business Acumen:<ul><li>Strong capability to comprehend, analyze, and interpret data.<\/li><li>Solid understanding of the organization\u2019s business operations and industry, showcasing demonstrated business acumen.<\/li><\/ul><\/li><\/ul><ul><li>Technical Skills:<ul><li>Advanced Microsoft Office skills and familiarity with data analysis tools (Tools such as CNX products, Excel (Macros\/VBA), Power BI, PowerApps, and Low-Code\/No-Code (LC\/NC) platforms.)<\/li><li>Attention to Detail &amp; Initiative: Keen attention to detail with a proactive approach to identifying and implementing process improvements.<\/li><li>Communication: Excellent written and verbal communication skills, with the capacity to present information clearly to both internal and external stakeholders<\/li><\/ul><\/li><\/ul><p><b><u>Profile Extras:<\/u><\/b><\/p><ul><li>Engage and build relationships with third-party vendors to enhance our product offerings.<\/li><li>Conduct research and assessment of new technologies to inform innovation strategies.<\/li><li>Flexibility in working hours to collaborate with global stakeholders across multiple time zones.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1384\",\"campaign_id\":\"14353\",\"campaign_title\":\"Sr. Associate, Client Success Business Consulting R1707517\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst (CL9)\",\"street\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\",\"address\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\",\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1707517\",\"location\":\"Cebu City, Central Visayas (Region VII)\",\"job_type\":\"full_time\",\"salary\":\"520000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:23:50.587+08:00\",\"created_at\":\"2026-03-09T18:06:16.440+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Senior-Analyst--CL9-_R1707517-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-FCCTO-01\",\"wid\":\"e3cc50f741c0102dcd9f2e31e5460000\",\"descriptor\":\"PHL Cyberzone Cebu City - FCC Tower 3 & 4\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1168\",\"descriptor\":\"Sr. Associate, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363556\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Senior-Analyst--CL9-_R1707517-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Senior-Analyst--CL9-_R1707517-1\/apply\",\"job_requisition_id\":\"R1707517\"}],\"organizations\":[{\"wid\":\"89876991ed2c10196e223b74b3000000\",\"descriptor\":\"COGS (SITE) Client Dedicated TRANSFORM-Direct\",\"reference_id\":\"SITDEDTRANS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"4978079fa2b9100e50bb1fa709f70000\",\"descriptor\":\"23953 - Block Inc - 980005554\",\"reference_id\":\"980005554\",\"custom_reference_id\":\"980005554\",\"company_reference_id\":null},{\"wid\":\"aed96cf02fc5100eb9e3d2b9289b0000\",\"descriptor\":\"W0ZWLU Cash App - Voice\",\"reference_id\":\"W0ZWLU\",\"custom_reference_id\":\"W0ZWLU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mylon.villasante@concentrix.com\"},\"first_name\":\"Mylon Villasante (101747347)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1707517\",\"wid\":\"2de76408f97b101a6cb3f9ca987b0000\",\"descriptor\":\"Senior Analyst (CL9)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1385\",\"campaign_id\":\"14352\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712343\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a qualified and experienced <b>Solution Architect for Dynamics 365 Customer Engagement (D365 CE) and Power Platform<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Evaluate and implement performance and stability enhancements within D365 CE.<\/p><\/li><li><p>Customize and configure D365 CE to align with client business objectives.<\/p><\/li><li><p>Engage in business and technical conversations and workshops with customers in fluent German and English.<\/p><\/li><li><p>Seamlessly transition between diverse tasks and stakeholders, adapting to changing priorities.<\/p><\/li><li><p>Design and troubleshoot Dynamics 365 Field Service components.<\/p><\/li><li><p>Manage on-premises D365 CRM environments, including SQL, IIS, ADFS, and SharePoint.<\/p><\/li><li><p>Migrate systems from on-premises to cloud.<\/p><\/li><li><p>Develop and maintain solutions using the Power Platform, including Power Automate.<\/p><\/li><li><p>Proactively engage with key technical stakeholders and business decision-makers.<\/p><\/li><li><p>Deliver technical training and resolve complex issues with strong analytical skills.<\/p><\/li><li><p>Stay updated on modern engineering practices and tools.<\/p><\/li><li><p>Serve in customer-facing roles and cultivate strong, professional relationships.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>10&#43; years of experience in cloud technologies, IT consulting\/support, or systems administration.<\/p><\/li><li><p>Expert knowledge of Dynamics 365 Customer Service and Contact Center.<\/p><\/li><li><p>Advanced knowledge in Dynamics 365 Field Service and connected components.<\/p><\/li><li><p>Experience with integrating data using Dataverse and other sources.<\/p><\/li><li><p>Strong proficiency in developing and optimizing D365 CE apps and Power Platform.<\/p><\/li><li><p>Fluent in German and English (oral and written communication).<\/p><\/li><li><p>Strong organizational, technical writing, presentation, and training skills.<\/p><\/li><\/ul><p><b>Desirable Requirements:<\/b><\/p><ul><li><p>Knowledge of additional D365 CE apps.<\/p><\/li><li><p>Architect and Functional Consultant level Microsoft certifications.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712343\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-16T16:04:57.278+08:00\",\"created_at\":\"2026-03-09T18:06:14.308+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1712343-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368851\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1712343-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1712343-1\/apply\",\"job_requisition_id\":\"R1712343\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712343\",\"wid\":\"6718611de01d101a658b51179de60000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"609\",\"campaign_id\":\"22489\",\"campaign_title\":\"Advisor I, Customer Service R1682870\",\"campaign_type\":\"job_application\",\"job_title\":\"CYBERWEST ARP TALKPUSH 2026\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><\/div>\",\"ats_external_id\":\"R1682870\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:40:27.223+08:00\",\"created_at\":\"2026-03-09T18:06:10.948+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sarah.raymundo@concentrix.com\"},\"first_name\":\"Raymundo, Sarah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363597\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/CYBERWEST-ARP-TALKPUSH-2026_R1682870\/apply\",\"job_requisition_id\":\"R1682870\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682870\",\"wid\":\"a4e7d20ee6a3103affd6830250ec0001\",\"descriptor\":\"CYBERWEST ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1386\",\"campaign_id\":\"14351\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1712132\",\"campaign_type\":\"job_application\",\"job_title\":\"Teams Cloud Solution Architect\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><\/p><p>As a Teams Cloud Solution Architect<b>,<\/b> you will play a pivotal role in delivering technical expertise, provide proactive services, and manage strategic relationships to ensure compliance, security, and operational excellence.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Serve as a key technical resource for customers.<\/p><\/li><li><p>Deliver proactive services such as educational workshops, assessments, and expert guidance.<\/p><\/li><li><p>Work collaboratively within a highly motivated team of industry experts.<\/p><\/li><li><p>Train customers, sharing industry and development expertise.<\/p><\/li><li><p>Build strong customer relationships, ensuring project alignments.<\/p><\/li><li><p>Participate in continual learning and professional growth.<\/p><\/li><li><p>Analyze problems effectively.<\/p><\/li><li><p>Maintain and extend accreditations and certifications.<\/p><\/li><li><p>Assist in developing best practices for key technologies and products, supporting technical team readiness.<\/p><\/li><li><p>Exhibit excellent communication abilities.<\/p><\/li><li><p>Consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Expertise in Teams Meetings &amp; Live Events, Teams Phone Calling Plans, and related technologies.<\/p><\/li><li><p>Deep understanding of Teams Voice architecture.<\/p><\/li><li><p>Experience with migrations to Microsoft Teams, including Phone and Rooms.<\/p><\/li><li><p>Proficiency in troubleshooting Teams Phone and media optimization.<\/p><\/li><li><p>Proven track record in supporting customer digital transformation, delivering enterprise-grade Teams solutions.<\/p><\/li><li><p>Experience in delivering proactive services like workshops and technical assessments.<\/p><\/li><li><p>Fluent in both French and English (oral and written communication).<\/p><\/li><li><p>Strong technical writing, presentation, and training skills.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1712132\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"92.32\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-16T16:04:59.618+08:00\",\"created_at\":\"2026-03-09T16:07:09.797+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/MOSA-Partner-for-Converged-Communications_R1712132-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368898\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/MOSA-Partner-for-Converged-Communications_R1712132-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/MOSA-Partner-for-Converged-Communications_R1712132-1\/apply\",\"job_requisition_id\":\"R1712132\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1712132\",\"wid\":\"7acee730166a100330705feb6ab20000\",\"descriptor\":\"Teams Cloud Solution Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1387\",\"campaign_id\":\"14349\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1705490\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Senior Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1705490\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"7283700\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-03-27T08:23:04.163+08:00\",\"created_at\":\"2026-03-09T10:11:20.595+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Sr-Specialist--Customer-Acquisition_R1705490\/apply\",\"head_count\":\"7\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"English\",\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"},{\"id\":\"102382632\",\"wid\":\"d5b3219023f0102b3da154f6bba80000\",\"descriptor\":\"Haruka Nakada (102382632)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363583\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Sr-Specialist--Customer-Acquisition_R1705490\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Sr-Specialist--Customer-Acquisition_R1705490\/apply\",\"job_requisition_id\":\"R1705490\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"ecf07f4f65de101778137685e46d0000\",\"descriptor\":\"W1018M Google BDR YOK\",\"reference_id\":\"W1018M\",\"custom_reference_id\":\"W1018M\",\"company_reference_id\":null},{\"wid\":\"ac1eaf6cf12f10171caf99b6ae780000\",\"descriptor\":\"26395 - GOOGLE - 980009902\",\"reference_id\":\"980009902\",\"custom_reference_id\":\"980009902\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kensuke.suzuki@concentrix.com\"},\"first_name\":\"Kensuke Suzuki \uff08\u9234\u6728 \u5065\u4ecb - \uff7d\uff7d\uff9e\uff77 \uff79\uff9d\uff7d\uff79\uff09 (019188)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705490\",\"wid\":\"6b8797fcc42710197f445e6d03a80000\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"337\",\"campaign_id\":\"631\",\"campaign_title\":\"JTI | Kazakh | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Communication and Sales Support Specialist with Kazakh\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p>Do you enjoy talking to people and building strong relationships? Do you want to work in a dynamic environment and have a real impact on the customer&rsquo;s experience?<\/p>\\n<p>Join our team and develop your skills in customer service and sales.<br \/><br \/><strong>Your future responsibilities:<\/strong><\/p>\\n<p>&bull; Handling incoming calls, emails, and chats from customers<\/p>\\n<p>&bull; Building positive customer relationships through professional communication<\/p>\\n<p>&bull; Preparing offers tailored to customer needs<\/p>\\n<p>&bull; Entering data into the system and ensuring its accuracy<\/p>\\n<p>&bull; Active sales support and high-quality customer service<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us if:<\/strong><\/p>\\n<p>&bull; You have a very good command of spoken and written Kazakh (C1 level or higher)<\/p>\\n<p>&bull; You have a command of English (B2 level)<\/p>\\n<p>&bull; You are customer-focused and want to help others<\/p>\\n<p>&bull; You have sales skills and the ability to communicate with customers<\/p>\\n<p>&bull; You have experience in customer service and a willingness to learn quickly<\/p>\\n<p>&bull; You are an active listener<\/p>\\n<p>&bull; You meticulously complete your tasks (data entry) and are well-organized<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we want to offer you is:<\/strong><\/p>\\n<p>&bull; Work on a global brand project &mdash; collaboration with a leader in the tobacco industry<\/p>\\n<p>&bull; Flexible schedule to suit your needs<\/p>\\n<p>&bull; Comfortable and modern office in the center of Katowice<\/p>\\n<p>&bull; Comprehensive training to prepare you for work<\/p>\\n<p>&bull; Talent Development Program &ndash; real opportunities for growth and advancement<\/p>\\n<p>&bull; Employee referral program<\/p>\\n<p>&bull; Language training to develop your skills<\/p>\",\"ats_external_id\":\"4166889566\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.154+01:00\",\"created_at\":\"2026-03-09T10:07:49.788+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1388\",\"campaign_id\":\"14333\",\"campaign_title\":\"Technician I R1703091\",\"campaign_type\":\"job_application\",\"job_title\":\"T\u00e9cnico de Mantenimiento Unilingual\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"Est\u00e1 posici\u00f3n se encargar\u00e1 de las atenciones t\u00e9cnicas del site como reparaciones menores, supervisi\u00f3n de proveedores y diagnostico b\u00e1sico de fallas.\",\"long_description\":\"<p>Est\u00e1 posici\u00f3n se encargar\u00e1 de las atenciones t\u00e9cnicas del site como reparaciones menores, supervisi\u00f3n de proveedores y diagnostico b\u00e1sico de fallas.<\/p>\",\"ats_external_id\":\"R1703091\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-03-27T08:23:31.706+08:00\",\"created_at\":\"2026-03-07T00:09:12.522+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDMzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Tcnico-de-Mantenimiento-Unilingual_R1703091\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"natalia.galvis@concentrix.com\"},\"first_name\":\"Galvis Angarita, Natalia Paola\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600311\",\"wid\":\"da7d7d2449a21010318b8e3c72850000\",\"descriptor\":\"Natalia Galvis Angarita (102600311)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1113\",\"descriptor\":\"Technician I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363483\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Tcnico-de-Mantenimiento-Unilingual_R1703091\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Tcnico-de-Mantenimiento-Unilingual_R1703091\/apply\",\"job_requisition_id\":\"R1703091\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"custom_reference_id\":null,\"company_reference_id\":\"WPE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"victor.briceno@concentrix.com\"},\"first_name\":\"Victor Briceno Zevallos (103298329)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1703091\",\"wid\":\"40410a4cce361018b3600c32e6c40000\",\"descriptor\":\"T\u00e9cnico de Mantenimiento Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"610\",\"campaign_id\":\"22487\",\"campaign_title\":\"Advisor I, Customer Service R1712111\",\"campaign_type\":\"job_application\",\"job_title\":\"Tartalomszerkeszt\u0151 (anyanyelvi magyar) \u2013 Glob\u00e1lis e-kereskedelem \u2013 1000 \u20ac \u00fcdv\u00f6zl\u0151 b\u00f3nusz\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Tapasztalja meg a karrierj\u00e9t megv\u00e1ltoztat\u00f3 lehet\u0151s\u00e9gek erej\u00e9t<\/b><\/p><p>A k\u00f6vetkez\u0151 l\u00e9p\u00e9sre k\u00e9sz\u00fcl? Mi egy glob\u00e1lis technol\u00f3giai \u00e9s szolg\u00e1ltat\u00e1si vezet\u0151 v\u00e1llalat vagyunk, amely a j\u00f6v\u0151 m\u00e1rk\u00e1it t\u00e1mogatja. Seg\u00edt\u00fcnk a j\u00f3l ismert m\u00e1rk\u00e1knak \u2013 azoknak, amelyeket \u00d6n is mindennap haszn\u00e1l \u2013 technol\u00f3giai \u00e9s integr\u00e1lt megold\u00e1sokkal fejleszteni \u00fczleti tev\u00e9kenys\u00e9g\u00fcket t\u00f6bb mint 70 orsz\u00e1gban. B\u00fcszk\u00e9k vagyunk arra, hogy olyan d\u00edjakkal t\u00fcntettek ki minket, mint a \u201eVil\u00e1g legjobb munkahelyei\u201d, \u201eA legjobb v\u00e1llalatok a karrier\u00e9p\u00edt\u00e9shez\u201d \u00e9s \u201eA legjobb v\u00e1llalati kult\u00fara\u201d d\u00edjakat.<\/p><p><\/p><p>Ha fejl\u0151dni szeretne \u00e9s inspir\u00e1ci\u00f3ra v\u00e1gyik, akkor<b> a portug\u00e1liai Lisszabonban (helysz\u00edni) tartalom-moder\u00e1tork\u00e9nt<\/b> kamatoztathatja k\u00e9pess\u00e9geit, t\u00e1mogatva \u00fcgyfeleink k\u00fcl\u00f6nb\u00f6z\u0151 k\u00f6z\u00f6ss\u00e9gi m\u00e9dia ter\u00fcleteit. Akt\u00edv szerepet v\u00e1llalhat a k\u00f6z\u00f6ss\u00e9gi ir\u00e1nyelvek \u00e9rv\u00e9nyes\u00edt\u00e9s\u00e9ben, a biztons\u00e1gos onine k\u00f6rnyezet n\u00e9pszer\u0171s\u00edt\u00e9s\u00e9ben, valamint k\u00f6zvetlen visszajelz\u00e9seivel seg\u00edtheti a felhaszn\u00e1l\u00f3i szolg\u00e1ltat\u00e1sok fejleszt\u00e9s\u00e9t.<\/p><p><\/p><p><b>Karrier\u00e9p\u00edt\u00e9s \u00e9s szem\u00e9lyes fejl\u0151d\u00e9s<\/b><\/p><p>Minden sz\u00fcks\u00e9ges k\u00e9pz\u00e9st, a legmodernebb technol\u00f3gi\u00e1kat \u00e9s folyamatos t\u00e1mogat\u00e1st biztos\u00edtunk a sikerhez. A Concentrixn\u00e9l val\u00f3di karrier \u00e9s szem\u00e9lyes fejl\u0151d\u00e9si lehet\u0151s\u00e9gek v\u00e1rnak r\u00e1d. Menedzsereink \u00e9s vezet\u0151ink k\u00f6r\u00fclbel\u00fcl 80%-a bels\u0151 el\u0151l\u00e9ptet\u00e9ssel ker\u00fclt poz\u00edci\u00f3j\u00e1ba! Ez\u00e9rt k\u00edn\u00e1lunk sz\u00e1mos INGYENES tanul\u00e1si \u00e9s vezet\u0151i fejleszt\u00e9si programot, amelyek c\u00e9lja, hogy elind\u00edtsanak az \u00e1ltalad mindig is elk\u00e9pzelt karrier fel\u00e9 vezet\u0151 \u00faton.<\/p><p><\/p><p><b>Feladatod ebben a poz\u00edci\u00f3ban<\/b><\/p><p>Tartalom-moder\u00e1tork\u00e9nt az al\u00e1bbi feladatokat fogja ell\u00e1tni:<\/p><ul><li>A tartalmak \u00e1ttekint\u00e9se a meg\u00e1llapodott k\u00e9sleltet\u00e9si szolg\u00e1ltat\u00e1si szintek \u00e9s min\u0151s\u00e9gi szabv\u00e1nyok szerint.<\/li><li>A bejelentett probl\u00e9m\u00e1k \u00e1ttekint\u00e9se a meg\u00e1llapodott \u00e1tfut\u00e1si id\u0151k \u00e9s min\u0151s\u00e9gi szabv\u00e1nyok szerint.<\/li><li>A probl\u00e9m\u00e1k tov\u00e1bb\u00edt\u00e1sa \u00fcgyfel\u00fcnknek az MSA \u00e9s a tud\u00e1sb\u00e1zisra vonatkoz\u00f3 SOW szerint.<\/li><li>A felhaszn\u00e1l\u00f3i viselked\u00e9s figyelemmel k\u00eds\u00e9r\u00e9se \u00e9s a szab\u00e1lyok hat\u00e9kony \u00e9rv\u00e9nyes\u00edt\u00e9se.<\/li><li>Az ir\u00e1nyelvek k\u00f6vetkezetes alkalmaz\u00e1sa k\u00fcl\u00f6nb\u00f6z\u0151 tartalmi helyzetekben.<\/li><li>Az \u00e9rz\u00e9keny k\u00e9rd\u00e9sek \u00f6n\u00e1ll\u00f3 kezel\u00e9se a platform szabv\u00e1nyainak betart\u00e1sa mellett.<\/li><li>A titoktart\u00e1s \u00e9s a professzionalizmus fenntart\u00e1sa minden interakci\u00f3 sor\u00e1n.<\/li><li>A k\u00f6vetelm\u00e9nyek<\/li><\/ul><p><\/p><p><b>A Concentrix kiv\u00e1l\u00f3 v\u00e1laszt\u00e1s, ha:<\/b><\/p><ul><li>Foly\u00e9konyan besz\u00e9l \u00e9s \u00edr magyarul (C1)<\/li><li>Foly\u00e9konyan besz\u00e9l \u00e9s \u00edr angolul (B2)<\/li><li>Legal\u00e1bb f\u0151iskolai diplom\u00e1val vagy azzal egyen\u00e9rt\u00e9k\u0171 v\u00e9gzetts\u00e9ggel rendelkezik<\/li><li>J\u00f3l ismeri az e-kereskedelmet<\/li><li>Van tapasztalata a moder\u00e1ci\u00f3s szolg\u00e1ltat\u00f3iparban<\/li><li>24\/7 rot\u00e1ci\u00f3s m\u0171szakban tud dolgozni<\/li><li>Er\u0151s moder\u00e1ci\u00f3s k\u00e9szs\u00e9gekkel \u00e9s racion\u00e1lis d\u00f6nt\u00e9shozatali k\u00e9pess\u00e9ggel rendelkezik, valamint ismeri a helyi piacot<\/li><li>Foly\u00e9konyan haszn\u00e1lja a k\u00f6z\u00f6ss\u00e9gi m\u00e9dia term\u00e9keit, \u00e9s alapvet\u0151 ismeretekkel rendelkezik a digit\u00e1lis rekl\u00e1moz\u00e1s ter\u00e9n<\/li><\/ul><p>Ha \u00fagy \u00e9rzi, hogy nem felel meg minden k\u00f6vetelm\u00e9nynek, akkor is b\u00e1tran jelentkezzen. Mindent megtesz\u00fcnk, hogy megtal\u00e1ljuk az \u00d6nnek legink\u00e1bb megfelel\u0151 \u00e1ll\u00e1st, legyen az ez vagy egy m\u00e1sik poz\u00edci\u00f3.<\/p><p><\/p><p><b>Mit nyerhetsz ezzel?<\/b><\/p><p>Olyan juttat\u00e1si csomagot k\u00edn\u00e1lunk, amely marad\u00e9ktalan\u00fal illeszkedik az \u00d6n egyedi \u00e9letst\u00edlus\u00e1hoz:<\/p><ul><li>Versenyk\u00e9pes fizet\u00e9s (alapfizet\u00e9s \u00e9s tov\u00e1bbi b\u00f3nuszok)<\/li><li>1000 \u20ac \u00fcdv\u00f6zl\u0151 b\u00f3nusz<\/li><li>K\u00f6zponti elhelyezked\u00e9s Lisszabonban, Portug\u00e1li\u00e1ban<\/li><li>Kiemelt b\u00f3nuszlehet\u0151s\u00e9gek \u00faj koll\u00e9g\u00e1k aj\u00e1nl\u00e1sa eset\u00e9n.<\/li><li>Teljes k\u00f6r\u0171en fizetett k\u00e9pz\u00e9s, amely sor\u00e1n r\u00e9szletesen bemutatjuk v\u00e1llalatunkat \u00e9s a leend\u0151 projektet.<\/li><li>Karrierfejleszt\u00e9si programok<\/li><li>L\u00e9pjen szintet a karrierj\u00e9ben: legyen a tartalom \u00e9s a biztons\u00e1g szak\u00e9rt\u0151je!<\/li><\/ul><p><\/p><p>Ha mindez a karriered k\u00f6vetkez\u0151 t\u00f6k\u00e9letes l\u00e9p\u00e9s\u00e9nek t\u0171nik, akkor szeretn\u00e9nk hallani r\u00f3lad. Jelentkezz m\u00e9g ma, \u00e9s fedezd fel, mi\u00e9rt nevezi t\u00f6bb mint 440 000 j\u00e1t\u00e9kos vil\u00e1gszerte a Concentrixet \u201ekedvenc munkaad\u00f3j\u00e1nak\u201d.<\/p><p><\/p><p><b>A Concentrix egyenl\u0151 es\u00e9lyeket biztos\u00edt\u00f3 munkaad\u00f3<\/b><\/p><p>B\u00fcszk\u00e9n \u00e1llunk \u00f6ssze egy csapatk\u00e9nt, egy v\u00e1llalatk\u00e9nt, glob\u00e1lisan. Elk\u00f6telezettek vagyunk az egyenl\u0151 foglalkoztat\u00e1si lehet\u0151s\u00e9gek ir\u00e1nt minden jel\u00f6lt sz\u00e1m\u00e1ra, valamint a diszkrimin\u00e1ci\u00f3 \u00e9s zaklat\u00e1s mentes munkak\u00f6rnyezet ir\u00e1nt. Minden toborz\u00e1si gyakorlatunk az \u00fczleti ig\u00e9nyek, a munkak\u00f6vetelm\u00e9nyek \u00e9s a szakmai k\u00e9pes\u00edt\u00e9sek alapj\u00e1n t\u00f6rt\u00e9nik, tekintet n\u00e9lk\u00fcl a fajra, \u00e9letkorra, nemi identit\u00e1sra, szexu\u00e1lis ir\u00e1nyults\u00e1gra, vall\u00e1sra, etnikai hovatartoz\u00e1sra, csal\u00e1di vagy sz\u00fcl\u0151i \u00e1llapotra, nemzetis\u00e9gre, fogyat\u00e9koss\u00e1gra vagy b\u00e1rmely m\u00e1s, az alkalmazand\u00f3 nemzeti t\u00f6rv\u00e9nyek \u00e1ltal v\u00e9dett besorol\u00e1sra.<\/p><p><\/p><p><b>Munkav\u00e1llal\u00e1si jogosults\u00e1g<\/b><\/p><p>A portug\u00e1l t\u00f6rv\u00e9nyek szerint csak azok a jelentkez\u0151k ker\u00fclnek figyelembev\u00e9telre erre a poz\u00edci\u00f3ra, akik jogilag jogosultak Portug\u00e1li\u00e1ban dolgozni.<\/p><p><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1712111\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:39.694+08:00\",\"created_at\":\"2026-03-06T20:09:47.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Tartalom-modertor--magyar-anyanyelv----Globlis-e-kereskedelem_R1712111\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Tartalom-modertor--magyar-anyanyelv----Globlis-e-kereskedelem_R1712111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Tartalom-modertor--magyar-anyanyelv----Globlis-e-kereskedelem_R1712111\/apply\",\"job_requisition_id\":\"R1712111\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712111\",\"wid\":\"765f7d98c7d61019828af22b644f0000\",\"descriptor\":\"Tartalomszerkeszt\u0151 (anyanyelvi magyar) \u2013 Glob\u00e1lis e-kereskedelem \u2013 1000 \u20ac \u00fcdv\u00f6zl\u0151 b\u00f3nusz\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"611\",\"campaign_id\":\"22485\",\"campaign_title\":\"Advisor I, Customer Service R1712149\",\"campaign_type\":\"job_application\",\"job_title\":\"Szolg\u00e1ltat\u00e1si k\u00e9pvisel\u0151 (magyar anyanyelv\u0171) \u2013 Volkswagen \u2013 T\u00e1voli munkav\u00e9gz\u00e9s Portug\u00e1li\u00e1b\u00f3l\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Tapasztalja meg a karrierj\u00e9t megv\u00e1ltoztat\u00f3 lehet\u0151s\u00e9gek erej\u00e9t!<\/b><\/p><p>A k\u00f6vetkez\u0151 l\u00e9p\u00e9sre k\u00e9sz\u00fcl? Mi egy glob\u00e1lis technol\u00f3giai \u00e9s szolg\u00e1ltat\u00e1si vezet\u0151 v\u00e1llalat vagyunk, amely a j\u00f6v\u0151 m\u00e1rk\u00e1it t\u00e1mogatja. Seg\u00edt\u00fcnk a j\u00f3l ismert m\u00e1rk\u00e1knak \u2013 azoknak, amelyeket \u00d6n is mindennap haszn\u00e1l \u2013 technol\u00f3giai \u00e9s integr\u00e1lt megold\u00e1sokkal fejleszteni \u00fczleti tev\u00e9kenys\u00e9g\u00fcket t\u00f6bb mint 70 orsz\u00e1gban. B\u00fcszk\u00e9k vagyunk arra, hogy olyan d\u00edjakkal t\u00fcntettek ki minket, mint a \u201eVil\u00e1g legjobb munkahelyei\u201d, \u201eA legjobb v\u00e1llalatok a karrier\u00e9p\u00edt\u00e9shez\u201d \u00e9s \u201eA legjobb v\u00e1llalati kult\u00fara\u201d d\u00edjakat.<\/p><p><\/p><p>Amennyiben fejl\u0151d\u00e9sre \u00e9s inspir\u00e1ci\u00f3ra v\u00e1gyik, <b>a Volkswagen portug\u00e1liai \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rsak\u00e9nt (t\u00e1vmunk\u00e1ban) <\/b>kulcsszerepe lesz abban, hogy minden folyamatunk megfeleljen a kit\u0171z\u00f6tt teljes\u00edtm\u00e9nymutat\u00f3knak. C\u00e9lunk a kiv\u00e1l\u00f3s\u00e1g: magas elv\u00e1r\u00e1sokat t\u00e1masztunk a min\u0151s\u00e9g, hat\u00e9konys\u00e1g \u00e9s az \u00fcgyf\u00e9l\u00e9lm\u00e9ny folyamatos fejleszt\u00e9se ter\u00e9n.<\/p><p><\/p><p><b>Karrierfejl\u0151d\u00e9s \u00e9s szem\u00e9lyes fejl\u0151d\u00e9s<\/b><\/p><p>Minden sz\u00fcks\u00e9ges k\u00e9pz\u00e9st, a legmodernebb technol\u00f3gi\u00e1kat \u00e9s folyamatos t\u00e1mogat\u00e1st megadunk \u00d6nnek a sikerhez. A Concentrixn\u00e9l val\u00f3di karrier \u00e9s szem\u00e9lyes fejl\u0151d\u00e9si lehet\u0151s\u00e9gek v\u00e1rnak \u00d6nre. Menedzsereink \u00e9s vezet\u0151ink k\u00f6r\u00fclbel\u00fcl 80%-a bels\u0151 el\u0151l\u00e9ptet\u00e9ssel ker\u00fclt poz\u00edci\u00f3j\u00e1ba! Ez\u00e9rt k\u00edn\u00e1lunk sz\u00e1mos INGYENES tanul\u00e1si \u00e9s vezet\u0151i fejleszt\u00e9si programot, amelyek c\u00e9lja, hogy elind\u00edts\u00e1k \u00d6nt az \u00e1ltala mindig is elk\u00e9pzelt karrier fel\u00e9.<\/p><p><\/p><p><b>A munkak\u00f6rben bet\u00f6lt\u00f6tt feladatok<\/b><\/p><p>\u00dcgyf\u00e9lszolg\u00e1lati k\u00e9pvisel\u0151k\u00e9nt az al\u00e1bbi feladatokat l\u00e1tja el:<\/p><ul><li>Telefonon, cseveg\u0151n (chat-en) \u00e9s e-mailben v\u00e1laszol az \u00fcgyfelek k\u00e9rd\u00e9seire, professzion\u00e1lis \u00e9s lelkes hozz\u00e1\u00e1ll\u00e1ssal k\u00e9pviselve a Volkswagen Csoportot. A CRM rendszerben vil\u00e1gos \u00e9s pontos dokument\u00e1ci\u00f3t vezet az \u00fcgyfelekkel val\u00f3 interakci\u00f3kr\u00f3l, a megold\u00e1sokr\u00f3l \u00e9s a nyomon k\u00f6vet\u00e9sekr\u0151l.<\/li><li>Egy\u00fcttm\u0171k\u00f6dik koll\u00e9g\u00e1ival az \u00e1ltal\u00e1nos \u00fcgyf\u00e9l\u00e9lm\u00e9ny jav\u00edt\u00e1sa \u00e9rdek\u00e9ben.<\/li><li>Naprak\u00e9sz inform\u00e1ci\u00f3kkal rendelkezik a Volkswagen Csoport leg\u00fajabb aj\u00e1nlatair\u00f3l, ir\u00e1nyelveir\u0151l \u00e9s szolg\u00e1ltat\u00e1sair\u00f3l, hogy pontos \u00e9s id\u0151szer\u0171 inform\u00e1ci\u00f3kat tudjon ny\u00fajtani az \u00fcgyfeleknek.<\/li><li>Munk\u00e1ja sor\u00e1n minden \u00fcgyf\u00e9llel szemben empatikus \u00e9s elk\u00f6telezett attit\u00e1d\u00f6t k\u00e9pvisel.<\/li><li>Aut\u00f3ipari \u00e9s digit\u00e1lis term\u00e9kekkel kapcsolatos ismereteit felhaszn\u00e1lva hat\u00e9konyan megoldja a probl\u00e9m\u00e1kat.<\/li><\/ul><p><\/p><p><b>A k\u00f6vetelm\u00e9nyek<\/b><\/p><p>A Concentrix kiv\u00e1l\u00f3 v\u00e1laszt\u00e1s, ha:<\/p><ul><li>Magas szint\u0171 magyar nyelvtud\u00e1ssal (C1 \u00edr\u00e1sban \u00e9s sz\u00f3ban) \u00e9s j\u00f3 szint\u0171 angol nyelvtud\u00e1ssal (B2) rendelkezik.<\/li><li>1 \u00e9v tapasztalattal rendelkezik call centerben vagy \u00fcgyf\u00e9lszolg\u00e1lati poz\u00edci\u00f3ban, lehet\u0151leg az aut\u00f3iparban.<\/li><li>Lelkesed\u00e9ssel viszonyul az aut\u00f3ipari t\u00e9m\u00e1khoz \u00e9s j\u00e1rtas a digit\u00e1lis technol\u00f3gi\u00e1kban.<\/li><li>Er\u0151s a figyelme a r\u00e9szletekre \u00e9s j\u00f3 a szervez\u0151k\u00e9szs\u00e9ge.<\/li><li>Kiv\u00e1l\u00f3 probl\u00e9mamegold\u00f3 k\u00e9pess\u00e9ggel \u00e9s kreat\u00edv, megold\u00e1sorient\u00e1lt gondolkod\u00e1sm\u00f3ddal rendelkezik.<\/li><li>Lelkesedsz a folyamatos tanul\u00e1s\u00e9rt \u00e9s a Volkswagen Csoport \u00faj technol\u00f3gi\u00e1ihoz \u00e9s folyamataikhoz val\u00f3 alkalmazkod\u00e1s\u00e9rt.<\/li><\/ul><p><\/p><p>Ha \u00fagy \u00e9rzed, hogy nem felelsz meg minden k\u00f6vetelm\u00e9nynek, akkor is b\u00e1tran jelentkezz. Mindent megtesz\u00fcnk, hogy megtal\u00e1ljuk a sz\u00e1modra megfelel\u0151 \u00e1ll\u00e1st, legyen az ez vagy egy m\u00e1sik poz\u00edci\u00f3.<\/p><p><\/p><p><b>Mit nyerhet ezzel?<\/b><\/p><p>Olyan juttat\u00e1si csomagot k\u00edn\u00e1lunk, amely marad\u00e9ktalan\u00fal illeszkedik az \u00d6n egyedi \u00e9letst\u00edlus\u00e1hoz:<\/p><ul><li>T\u00e1mogassa a Volkswagen Csoportot, az aut\u00f3iparban elismert nevet, amely a min\u0151s\u00e9g, az innov\u00e1ci\u00f3 \u00e9s a vev\u0151i el\u00e9gedetts\u00e9g ir\u00e1nti elk\u00f6telezetts\u00e9g\u00e9r\u0151l ismert.<\/li><li>Teljes munkaid\u0151, hat\u00e1rozatlan idej\u0171 szerz\u0151d\u00e9ssel (t\u00e1rgyalhat\u00f3, az \u00d6n tapasztalat\u00e1t\u00f3l \u00e9s \u00fcgyfel\u00fcnk ig\u00e9nyeit\u0151l f\u00fcgg\u0151en).<\/li><li>Versenyk\u00e9pes fizet\u00e9s \u00e9s teljes\u00edtm\u00e9nyb\u00f3nusz.<\/li><li>Teljes m\u00e9rt\u00e9kben otthoni munkav\u00e9gz\u00e9s Portug\u00e1li\u00e1ban.<\/li><li>Kiemelt b\u00f3nuszlehet\u0151s\u00e9gek \u00faj koll\u00e9g\u00e1k aj\u00e1nl\u00e1sa eset\u00e9n.<\/li><li>Teljes k\u00f6r\u0171en fizetett k\u00e9pz\u00e9s, amely sor\u00e1n r\u00e9szletesen bemutatjuk v\u00e1llalatunkat \u00e9s a leend\u0151 projektet.<\/li><li>Karrierfejleszt\u00e9si programok<\/li><\/ul><p><\/p><p><b>V\u00e1ltson sebess\u00e9get \u00e9s hozza ki mag\u00e1b\u00f3l a maximumot n\u00e1lunk!<\/b><\/p><p>Ha mindez a karriered k\u00f6vetkez\u0151 t\u00f6k\u00e9letes l\u00e9p\u00e9s\u00e9nek t\u0171nik, akkor szeretn\u00e9nk hallani fel\u0151led.<b> <\/b>Jelentkezz m\u00e9g ma, \u00e9s fedezd fel, mi\u00e9rt nevezi t\u00f6bb mint 440 000 j\u00e1t\u00e9kos vil\u00e1gszerte a Concentrixet a \u201ekedvenc munkaad\u00f3j\u00e1nak\u201d.<\/p><p><\/p><p><b>A Concentrix egyenl\u0151 es\u00e9lyeket biztos\u00edt\u00f3 munk\u00e1ltat\u00f3.<\/b><\/p><p>B\u00fcszk\u00e9n \u00e1llunk \u00f6ssze egy csapatk\u00e9nt, egy v\u00e1llalatk\u00e9nt, glob\u00e1lisan. Elk\u00f6telezettek vagyunk az egyenl\u0151 foglalkoztat\u00e1si lehet\u0151s\u00e9gek biztos\u00edt\u00e1sa ir\u00e1nt minden jel\u00f6lt sz\u00e1m\u00e1ra, valamint a diszkrimin\u00e1ci\u00f3 \u00e9s zaklat\u00e1s mentes munkak\u00f6rnyezet ir\u00e1nt. Minden toborz\u00e1si gyakorlatunk \u00fczleti ig\u00e9nyeken, munkak\u00f6vetelm\u00e9nyeken \u00e9s szakmai k\u00e9pes\u00edt\u00e9seken alapul, tekintet n\u00e9lk\u00fcl fajra, \u00e9letkorra, nemi identit\u00e1sra, szexu\u00e1lis ir\u00e1nyults\u00e1gra, vall\u00e1sra, etnikai hovatartoz\u00e1sra, csal\u00e1di vagy sz\u00fcl\u0151i \u00e1llapotra, nemzetis\u00e9gre, fogyat\u00e9koss\u00e1gra vagy b\u00e1rmely m\u00e1s, az alkalmazand\u00f3 nemzeti t\u00f6rv\u00e9nyek \u00e1ltal v\u00e9dett besorol\u00e1sra.<\/p><p><\/p><p><b>Munkav\u00e1llal\u00e1si jogosults\u00e1g<\/b><\/p><p><\/p><p>A portug\u00e1l t\u00f6rv\u00e9nyek szerint csak azok a jelentkez\u0151k ker\u00fclnek figyelembev\u00e9telre erre a poz\u00edci\u00f3ra, akik jogilag jogosultak Portug\u00e1li\u00e1ban dolgozni.<\/p>\",\"ats_external_id\":\"R1712149\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.034+08:00\",\"created_at\":\"2026-03-06T20:09:47.368+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Szolgltatsi-kpvisel--magyar-anyanyelv----Volkswagen---Tvoli-munkavgzs-Portuglibl_R1712149\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368077\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Szolgltatsi-kpvisel--magyar-anyanyelv----Volkswagen---Tvoli-munkavgzs-Portuglibl_R1712149\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Szolgltatsi-kpvisel--magyar-anyanyelv----Volkswagen---Tvoli-munkavgzs-Portuglibl_R1712149\/apply\",\"job_requisition_id\":\"R1712149\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712149\",\"wid\":\"6b8797fcc4271019877aee3103270000\",\"descriptor\":\"Szolg\u00e1ltat\u00e1si k\u00e9pvisel\u0151 (magyar anyanyelv\u0171) \u2013 Volkswagen \u2013 T\u00e1voli munkav\u00e9gz\u00e9s Portug\u00e1li\u00e1b\u00f3l\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"612\",\"campaign_id\":\"22484\",\"campaign_title\":\"Advisor I, Customer Service R1712103\",\"campaign_type\":\"job_application\",\"job_title\":\"\u0395\u03ba\u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>\u0396\u03ae\u03c3\u03b5 \u03c4\u03b7 \u03b4\u03cd\u03bd\u03b1\u03bc\u03b7 \u03bc\u03b9\u03b1\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1\u03c2 \u03c0\u03bf\u03c5 \u03b1\u03bb\u03bb\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1<\/b><\/p><p>\u03a8\u03ac\u03c7\u03bd\u03b5\u03b9\u03c2 \u03c4\u03bf \u03b5\u03c0\u03cc\u03bc\u03b5\u03bd\u03bf \u03b2\u03ae\u03bc\u03b1 \u03c3\u03c4\u03b7\u03bd \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1 \u03c3\u03bf\u03c5; \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ad\u03bd\u03b1\u03c2 \u03c0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf\u03c2 \u03b7\u03b3\u03ad\u03c4\u03b7\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03b9\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03c0\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03b5\u03b9 \u03c4\u03b1 brands \u03c4\u03bf\u03c5 \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd\u03c4\u03bf\u03c2. \u0392\u03bf\u03b7\u03b8\u03ac\u03bc\u03b5 \u03b3\u03bd\u03c9\u03c3\u03c4\u03ad\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b5\u03c2 \u2014 \u03b1\u03c5\u03c4\u03ad\u03c2 \u03c0\u03bf\u03c5 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b5\u03af\u03c2 \u03ba\u03b1\u03b8\u03b7\u03bc\u03b5\u03c1\u03b9\u03bd\u03ac \u2014 \u03bd\u03b1 \u03b2\u03b5\u03bb\u03c4\u03b9\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03b9\u03c2 \u03b4\u03c1\u03b1\u03c3\u03c4\u03b7\u03c1\u03b9\u03cc\u03c4\u03b7\u03c4\u03ad\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03bc\u03b5 \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b5\u03c2 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2 \u03c3\u03b5 \u03c0\u03b5\u03c1\u03b9\u03c3\u03c3\u03cc\u03c4\u03b5\u03c1\u03b5\u03c2 \u03b1\u03c0\u03cc 70 \u03c7\u03ce\u03c1\u03b5\u03c2. \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03b5\u03c0\u03af\u03c3\u03b7\u03c2 \u03c0\u03b5\u03c1\u03ae\u03c6\u03b1\u03bd\u03bf\u03b9 \u03c0\u03bf\u03c5 \u03b1\u03bd\u03b1\u03b3\u03bd\u03c9\u03c1\u03b9\u03b6\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ba\u03ac\u03b8\u03b5 \u03c7\u03c1\u03cc\u03bd\u03bf \u03bc\u03b5 \u03b2\u03c1\u03b1\u03b2\u03b5\u03af\u03b1 \u03cc\u03c0\u03c9\u03c2 \u00abWorld&#39;s Best Workplaces\u00bb, \u00abBest Companies for Career Growth\u00bb \u03ba\u03b1\u03b9 \u00abBest Company Culture\u00bb.<\/p><p><\/p><p>\u0391\u03bd \u03b8\u03ad\u03bb\u03b5\u03b9\u03c2 \u03bd\u03b1 \u03b5\u03be\u03b5\u03bb\u03b9\u03c7\u03b8\u03b5\u03af\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03bc\u03c0\u03bd\u03b5\u03c5\u03c3\u03c4\u03b5\u03af\u03c2, \u03c9\u03c2 <b>\u0395\u03ba\u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf\u03c2 \u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03a0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd (<\/b><b>Customer<\/b><b> Service<\/b><b> Representative<\/b><b>)<\/b> \u03c3\u03c4\u03b7 <b>\u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1, \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1 (<\/b><b>On<\/b><b>-Site<\/b><b>)<\/b> \u03b8\u03b1 \u03b1\u03be\u03b9\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03b5\u03b9\u03c2 \u03c4\u03b9\u03c2 \u03b4\u03b5\u03be\u03b9\u03cc\u03c4\u03b7\u03c4\u03ad\u03c2 \u03c3\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03bf\u03bd\u03c4\u03b1\u03c2 \u03b4\u03b9\u03b1\u03c6\u03bf\u03c1\u03b5\u03c4\u03b9\u03ba\u03bf\u03cd\u03c2 \u03c4\u03bf\u03bc\u03b5\u03af\u03c2 \u03c4\u03c9\u03bd social media \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7 \u03bc\u03b1\u03c2. \u0398\u03b1 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03ad\u03c3\u03b5\u03b9\u03c2 \u03b5\u03bd\u03b5\u03c1\u03b3\u03cc \u03bc\u03ad\u03c1\u03bf\u03c2 \u03c3\u03c4\u03b7 \u03b4\u03b9\u03b1\u03c3\u03c6\u03ac\u03bb\u03b9\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c4\u03ae\u03c1\u03b7\u03c3\u03b7\u03c2 \u03c4\u03c9\u03bd \u03bf\u03b4\u03b7\u03b3\u03b9\u03ce\u03bd \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7, \u03c0\u03c1\u03bf\u03c9\u03b8\u03ce\u03bd\u03c4\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03c5\u03bc\u03bc\u03b5\u03c4\u03ad\u03c7\u03bf\u03bd\u03c4\u03b1\u03c2 \u03b5\u03bd\u03b5\u03c1\u03b3\u03ac \u03c3\u03c4\u03b9\u03c2 \u03b2\u03b5\u03bb\u03c4\u03b9\u03ce\u03c3\u03b5\u03b9\u03c2 \u03c4\u03c9\u03bd \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03bf\u03c5 \u03c0\u03b1\u03c1\u03ad\u03c7\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c3\u03b5 \u03cc\u03bb\u03bf\u03c5\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03c7\u03c1\u03ae\u03c3\u03c4\u03b5\u03c2.<\/p><p><\/p><p><b>\u0395\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ae \u03b1\u03bd\u03ac\u03c0\u03c4\u03c5\u03be\u03b7<\/b><\/p><p>\u03a3\u03bf\u03c5 \u03c0\u03b1\u03c1\u03ad\u03c7\u03bf\u03c5\u03bc\u03b5 \u03cc\u03bb\u03b7 \u03c4\u03b7\u03bd \u03b5\u03ba\u03c0\u03b1\u03af\u03b4\u03b5\u03c5\u03c3\u03b7, \u03c4\u03b9\u03c2 \u03c0\u03b9\u03bf \u03c3\u03cd\u03b3\u03c7\u03c1\u03bf\u03bd\u03b5\u03c2 \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b5\u03c2 \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03c3\u03c5\u03bd\u03b5\u03c7\u03ae \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03c0\u03bf\u03c5 \u03c7\u03c1\u03b5\u03b9\u03ac\u03b6\u03b5\u03c3\u03b1\u03b9 \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c0\u03b5\u03c4\u03cd\u03c7\u03b5\u03b9\u03c2. \u03a3\u03c4\u03b7 <b>Concentrix<\/b> \u03c5\u03c0\u03ac\u03c1\u03c7\u03bf\u03c5\u03bd \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ae\u03c2 \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7\u03c2. \u03a0\u03b5\u03c1\u03af\u03c0\u03bf\u03c5 \u03c4\u03bf <b>80% \u03c4\u03c9\u03bd <\/b><b>managers<\/b><b> \u03ba\u03b1\u03b9 \u03c4\u03c9\u03bd \u03b7\u03b3\u03b5\u03c4\u03b9\u03ba\u03ce\u03bd \u03c3\u03c4\u03b5\u03bb\u03b5\u03c7\u03ce\u03bd \u03ad\u03c7\u03bf\u03c5\u03bd \u03c0\u03c1\u03bf\u03b1\u03c7\u03b8\u03b5\u03af \u03b1\u03c0\u03cc \u03bc\u03ad\u03c3\u03b1 \u03c3\u03c4\u03b7\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1<\/b>. \u0393\u03b9\u2019 \u03b1\u03c5\u03c4\u03cc \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5 \u03bc\u03b9\u03b1 \u03c3\u03b5\u03b9\u03c1\u03ac \u03b1\u03c0\u03cc <b>\u0394\u03a9\u03a1\u0395\u0391\u039d \u03c0\u03c1\u03bf\u03b3\u03c1\u03ac\u03bc\u03bc\u03b1\u03c4\u03b1 \u03bc\u03ac\u03b8\u03b7\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03ac\u03c0\u03c4\u03c5\u03be\u03b7\u03c2 \u03b7\u03b3\u03b5\u03c3\u03af\u03b1\u03c2<\/b>, \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03ad\u03bd\u03b1 \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c3\u03b5 \u03b2\u03bf\u03b7\u03b8\u03ae\u03c3\u03bf\u03c5\u03bd \u03bd\u03b1 \u03c7\u03c4\u03af\u03c3\u03b5\u03b9\u03c2 \u03c4\u03b7\u03bd \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1 \u03c0\u03bf\u03c5 \u03c0\u03ac\u03bd\u03c4\u03b1 \u03bf\u03bd\u03b5\u03b9\u03c1\u03b5\u03c5\u03cc\u03c3\u03bf\u03c5\u03bd.<\/p><p><\/p><p><b>\u03a4\u03b9 \u03b8\u03b1 \u03ba\u03ac\u03bd\u03b5\u03b9\u03c2 \u03c3\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03c4\u03bf\u03bd \u03c1\u03cc\u03bb\u03bf<\/b><\/p><p>\u03a9\u03c2 <b>Customer Service Representative<\/b>, \u03b8\u03b1:<\/p><ul><li>\u0394\u03b9\u03b5\u03c1\u03b5\u03c5\u03bd\u03ac\u03c2 \u03ba\u03b1\u03b9 \u03b8\u03b1 \u03b5\u03c0\u03b9\u03bb\u03cd\u03b5\u03b9\u03c2 \u03b6\u03b7\u03c4\u03ae\u03bc\u03b1\u03c4\u03b1 \u03c0\u03bf\u03c5 \u03b1\u03bd\u03b1\u03c6\u03ad\u03c1\u03bf\u03bd\u03c4\u03b1\u03b9 \u03b1\u03c0\u03cc \u03b1\u03b3\u03bf\u03c1\u03b1\u03c3\u03c4\u03ad\u03c2, \u03c0\u03c9\u03bb\u03b7\u03c4\u03ad\u03c2, \u03c0\u03b5\u03bb\u03ac\u03c4\u03b5\u03c2 \u03ae \u03b4\u03b7\u03bc\u03b9\u03bf\u03c5\u03c1\u03b3\u03bf\u03cd\u03c2, \u03cc\u03c0\u03c9\u03c2 \u03ad\u03bb\u03b5\u03b3\u03c7\u03bf\u03c2 \u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7\u03c2 \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03b9\u03ce\u03bd \u03ba\u03b1\u03b9 logistics<\/li><li>\u0395\u03be\u03b5\u03c4\u03ac\u03b6\u03b5\u03b9\u03c2 \u03c4\u03b1 \u03b1\u03bd\u03b1\u03c6\u03b5\u03c1\u03cc\u03bc\u03b5\u03bd\u03b1 \u03b6\u03b7\u03c4\u03ae\u03bc\u03b1\u03c4\u03b1 \u03bc\u03ad\u03c3\u03b1 \u03c3\u03c4\u03bf\u03c5\u03c2 \u03c3\u03c5\u03bc\u03c6\u03c9\u03bd\u03b7\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03c7\u03c1\u03cc\u03bd\u03bf\u03c5\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b1 \u03c0\u03c1\u03cc\u03c4\u03c5\u03c0\u03b1 \u03c0\u03bf\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1\u03c2<\/li><li>\u039a\u03bb\u03b9\u03bc\u03b1\u03ba\u03ce\u03bd\u03b5\u03b9\u03c2 \u03b6\u03b7\u03c4\u03ae\u03bc\u03b1\u03c4\u03b1 \u03c0\u03c1\u03bf\u03c2 \u03c4\u03bf\u03bd \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7 \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b7 \u03c3\u03c5\u03bc\u03c6\u03c9\u03bd\u03af\u03b1 (MSA) \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03b2\u03ac\u03c3\u03b7 \u03b3\u03bd\u03ce\u03c3\u03b7\u03c2<\/li><li>\u03a3\u03c5\u03bc\u03b2\u03ac\u03bb\u03bb\u03b5\u03b9\u03c2 \u03c3\u03c4\u03b7 \u03b2\u03b5\u03bb\u03c4\u03af\u03c9\u03c3\u03b7 \u03c4\u03c9\u03bd \u03b4\u03b5\u03b9\u03ba\u03c4\u03ce\u03bd <b>\u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd<\/b>, \u03b4\u03b9\u03b1\u03c3\u03c6\u03b1\u03bb\u03af\u03b6\u03bf\u03bd\u03c4\u03b1\u03c2 \u03c4\u03b7\u03bd \u03c0\u03bf\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1 \u03c4\u03b7\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u03c0\u03b1\u03c1\u03ad\u03c7\u03bf\u03bd\u03c4\u03b1\u03c2 \u03c4\u03b1\u03ba\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b5\u03bd\u03b7\u03bc\u03b5\u03c1\u03ce\u03c3\u03b5\u03b9\u03c2 \u03c3\u03c4\u03b1 \u03b4\u03b9\u03ac\u03c6\u03bf\u03c1\u03b1 \u03c3\u03b7\u03bc\u03b5\u03af\u03b1 \u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03af\u03b1\u03c2<\/li><li>\u0394\u03b9\u03b1\u03c3\u03c6\u03b1\u03bb\u03af\u03b6\u03b5\u03b9\u03c2 \u03c4\u03b7\u03bd \u03c4\u03ae\u03c1\u03b7\u03c3\u03b7 \u03c4\u03c9\u03bd \u03b5\u03c0\u03b9\u03c0\u03ad\u03b4\u03c9\u03bd \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c3\u03b5 \u03cc\u03bb\u03b1 \u03c4\u03b1 \u03ba\u03b1\u03bd\u03ac\u03bb\u03b9\u03b1 \u03ba\u03b1\u03b9 \u03c5\u03c8\u03b7\u03bb\u03ae \u03c0\u03b1\u03c1\u03b1\u03b3\u03c9\u03b3\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1, \u03b2\u03b5\u03bb\u03c4\u03b9\u03ce\u03bd\u03bf\u03bd\u03c4\u03b1\u03c2 \u03c4\u03bf\u03bd \u03c7\u03c1\u03cc\u03bd\u03bf \u03b5\u03c0\u03af\u03bb\u03c5\u03c3\u03b7\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03bf\u03bd \u03c4\u03b5\u03bb\u03b9\u03ba\u03cc \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7<\/li><\/ul><p><\/p><p><b>\u03a4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03cc\u03bd\u03c4\u03b1 \u03c3\u03bf\u03c5<\/b><\/p><p>\u0397 <b>Concentrix<\/b> \u03b5\u03af\u03bd\u03b1\u03b9 \u03b7 \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03b7 \u03b5\u03c0\u03b9\u03bb\u03bf\u03b3\u03ae \u03b1\u03bd:<\/p><ul><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ac\u03c1\u03b9\u03c3\u03c4\u03b7 \u03b3\u03bd\u03ce\u03c3\u03b7 <b>\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ce\u03bd (<\/b><b>C<\/b><b>1)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03b3\u03bd\u03ce\u03c3\u03b7 <b>\u0391\u03b3\u03b3\u03bb\u03b9\u03ba\u03ce\u03bd (<\/b><b>B<\/b><b>2)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03c4\u03bf\u03c5\u03bb\u03ac\u03c7\u03b9\u03c3\u03c4\u03bf\u03bd <b>\u03c0\u03c4\u03c5\u03c7\u03af\u03bf \u03ba\u03bf\u03bb\u03b5\u03b3\u03af\u03bf\u03c5 \u03ae \u03b9\u03c3\u03bf\u03b4\u03cd\u03bd\u03b1\u03bc\u03bf \u03b4\u03af\u03c0\u03bb\u03c9\u03bc\u03b1<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03bf\u03c5 <b>\u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03bf\u03cd \u03b5\u03bc\u03c0\u03bf\u03c1\u03af\u03bf\u03c5 (<\/b><b>e<\/b><b>-commerce<\/b><b>)<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03b5\u03bc\u03c0\u03b5\u03b9\u03c1\u03af\u03b1 \u03c3\u03b5 <b>call<\/b><b> center<\/b><b> (\u03c6\u03c9\u03bd\u03b7\u03c4\u03b9\u03ba\u03ae \u03ba\u03b1\u03b9 \u03bc\u03b7 \u03c6\u03c9\u03bd\u03b7\u03c4\u03b9\u03ba\u03ae \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7)<\/b> \u03ba\u03b1\u03b9 \u03c3\u03c4\u03bf\u03bd \u03c4\u03bf\u03bc\u03ad\u03b1 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd<\/li><li>\u039c\u03c0\u03bf\u03c1\u03b5\u03af\u03c2 \u03bd\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2 \u03c3\u03b5 <b>24\/7 \u03ba\u03c5\u03bb\u03b9\u03cc\u03bc\u03b5\u03bd\u03b5\u03c2 \u03b2\u03ac\u03c1\u03b4\u03b9\u03b5\u03c2<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03c4\u03b7 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b1 \u03bd\u03b1 \u03b5\u03c1\u03b3\u03ac\u03b6\u03b5\u03c3\u03b1\u03b9 \u03c4\u03cc\u03c3\u03bf \u03c3\u03b5 \u03bf\u03bc\u03ac\u03b4\u03b1 \u03cc\u03c3\u03bf \u03ba\u03b1\u03b9 \u03b1\u03bd\u03b5\u03be\u03ac\u03c1\u03c4\u03b7\u03c4\u03b1<\/li><li>\u0395\u03af\u03c3\u03b1\u03b9 \u03b5\u03be\u03bf\u03b9\u03ba\u03b5\u03b9\u03c9\u03bc\u03ad\u03bd\u03bf\u03c2\/\u03b7 \u03bc\u03b5 \u03c4\u03b7 \u03c7\u03c1\u03ae\u03c3\u03b7 social media \u03ba\u03b1\u03b9 \u03ad\u03c7\u03b5\u03b9\u03c2 \u03b2\u03b1\u03c3\u03b9\u03ba\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 <b>\u03c8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ae\u03c2 \u03b4\u03b9\u03b1\u03c6\u03ae\u03bc\u03b9\u03c3\u03b7\u03c2<\/b><\/li><\/ul><p>\u0391\u03bd \u03bd\u03b9\u03ce\u03b8\u03b5\u03b9\u03c2 \u03cc\u03c4\u03b9 \u03b4\u03b5\u03bd \u03ba\u03b1\u03bb\u03cd\u03c0\u03c4\u03b5\u03b9\u03c2 \u03cc\u03bb\u03b1 \u03c4\u03b1 \u03ba\u03c1\u03b9\u03c4\u03ae\u03c1\u03b9\u03b1, \u03c3\u03b5 \u03b5\u03bd\u03b8\u03b1\u03c1\u03c1\u03cd\u03bd\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u2019 \u03cc\u03bb\u03b1 \u03b1\u03c5\u03c4\u03ac \u03bd\u03b1 \u03ba\u03ac\u03bd\u03b5\u03b9\u03c2 \u03b1\u03af\u03c4\u03b7\u03c3\u03b7. \u0398\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c0\u03b1\u03b8\u03ae\u03c3\u03bf\u03c5\u03bc\u03b5 \u03bd\u03b1 \u03c3\u03b5 \u03c4\u03b1\u03b9\u03c1\u03b9\u03ac\u03be\u03bf\u03c5\u03bc\u03b5 \u03bc\u03b5 \u03c4\u03bf\u03bd \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03bf \u03c1\u03cc\u03bb\u03bf, \u03b5\u03af\u03c4\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03b5\u03af\u03c4\u03b5 \u03ba\u03ac\u03c0\u03bf\u03b9\u03bf\u03bd \u03ac\u03bb\u03bb\u03bf.<\/p><p><\/p><p><b>\u03a4\u03b9 \u03c3\u03bf\u03c5 \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5<\/b><\/p><p>\u03a3\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03c4\u03bf\u03bd \u03c1\u03cc\u03bb\u03bf \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u03bf\u03c7\u03ad\u03c2 \u03c0\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03bf\u03c5\u03bd \u03c4\u03bf\u03bd \u03c4\u03c1\u03cc\u03c0\u03bf \u03b6\u03c9\u03ae\u03c2 \u03c3\u03bf\u03c5:<\/p><ul><li>\u0391\u03bd\u03c4\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03c4\u03b9\u03ba\u03cc \u03c0\u03b1\u03ba\u03ad\u03c4\u03bf \u03b1\u03c0\u03bf\u03b4\u03bf\u03c7\u03ce\u03bd (\u03bc\u03b9\u03c3\u03b8\u03cc \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd bonus)<\/li><li>\u039a\u03b5\u03bd\u03c4\u03c1\u03b9\u03ba\u03ae \u03c4\u03bf\u03c0\u03bf\u03b8\u03b5\u03c3\u03af\u03b1 \u03c4\u03bf\u03c5 \u03b3\u03c1\u03b1\u03c6\u03b5\u03af\u03bf\u03c5 \u03c3\u03c4\u03b7 \u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1 \u03c4\u03b7\u03c2 \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1\u03c2<\/li><li>Bonus \u03c3\u03cd\u03c3\u03c4\u03b1\u03c3\u03b7\u03c2 \u03c6\u03af\u03bb\u03c9\u03bd (referral program)<\/li><li>\u03a0\u03bb\u03ae\u03c1\u03c9\u03c2 \u03c0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b7 \u03b5\u03ba\u03c0\u03b1\u03af\u03b4\u03b5\u03c5\u03c3\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03bf project \u03c0\u03bf\u03c5 \u03b8\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2<\/li><li>\u03a0\u03c1\u03bf\u03b3\u03c1\u03ac\u03bc\u03bc\u03b1\u03c4\u03b1 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7\u03c2<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712103\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:33.910+08:00\",\"created_at\":\"2026-03-06T18:09:38.272+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/----------_R1712103\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Greek\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363347\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/----------_R1712103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/----------_R1712103\/apply\",\"job_requisition_id\":\"R1712103\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712103\",\"wid\":\"597f6e148014101980db81a785bf0000\",\"descriptor\":\"\u0395\u03ba\u03c0\u03c1\u03cc\u03c3\u03c9\u03c0\u03bf\u03c2 \u03b5\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03c0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"613\",\"campaign_id\":\"22483\",\"campaign_title\":\"Advisor I, Customer Service R1712101\",\"campaign_type\":\"job_application\",\"job_title\":\"\u03a3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03c4\u03ae\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5 (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>\u0396\u03ae\u03c3\u03b5 \u03c4\u03b7 \u03b4\u03cd\u03bd\u03b1\u03bc\u03b7 \u03bc\u03b9\u03b1\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1\u03c2 \u03c0\u03bf\u03c5 \u03b1\u03bb\u03bb\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1<\/b><\/p><p>\u03a8\u03ac\u03c7\u03bd\u03b5\u03b9\u03c2 \u03c4\u03bf \u03b5\u03c0\u03cc\u03bc\u03b5\u03bd\u03bf \u03b2\u03ae\u03bc\u03b1 \u03c3\u03c4\u03b7\u03bd \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1 \u03c3\u03bf\u03c5; \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ad\u03bd\u03b1\u03c2 \u03c0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf\u03c2 \u03b7\u03b3\u03ad\u03c4\u03b7\u03c2 \u03c3\u03c4\u03b7\u03bd \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03b9\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03c0\u03bf\u03c5 \u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03b5\u03b9 \u03c4\u03b1 brands \u03c4\u03bf\u03c5 \u03bc\u03ad\u03bb\u03bb\u03bf\u03bd\u03c4\u03bf\u03c2. \u0392\u03bf\u03b7\u03b8\u03ac\u03bc\u03b5 \u03b3\u03bd\u03c9\u03c3\u03c4\u03ad\u03c2 \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b5\u03c2 \u2014 \u03b1\u03c5\u03c4\u03ad\u03c2 \u03c0\u03bf\u03c5 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b5\u03af\u03c2 \u03ba\u03ac\u03b8\u03b5 \u03bc\u03ad\u03c1\u03b1 \u2014 \u03bd\u03b1 \u03b2\u03b5\u03bb\u03c4\u03b9\u03ce\u03bd\u03bf\u03c5\u03bd \u03c4\u03b9\u03c2 \u03b4\u03c1\u03b1\u03c3\u03c4\u03b7\u03c1\u03b9\u03cc\u03c4\u03b7\u03c4\u03ad\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03bc\u03b5 \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b1 \u03ba\u03b1\u03b9 \u03bf\u03bb\u03bf\u03ba\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b5\u03c2 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2, \u03c3\u03b5 \u03c0\u03b5\u03c1\u03b9\u03c3\u03c3\u03cc\u03c4\u03b5\u03c1\u03b5\u03c2 \u03b1\u03c0\u03cc 70 \u03c7\u03ce\u03c1\u03b5\u03c2. \u0395\u03af\u03bc\u03b1\u03c3\u03c4\u03b5 \u03b5\u03c0\u03af\u03c3\u03b7\u03c2 \u03c0\u03b5\u03c1\u03ae\u03c6\u03b1\u03bd\u03bf\u03b9 \u03c0\u03bf\u03c5 \u03b1\u03bd\u03b1\u03b3\u03bd\u03c9\u03c1\u03b9\u03b6\u03cc\u03bc\u03b1\u03c3\u03c4\u03b5 \u03ba\u03ac\u03b8\u03b5 \u03c7\u03c1\u03cc\u03bd\u03bf \u03bc\u03b5 \u03b2\u03c1\u03b1\u03b2\u03b5\u03af\u03b1 \u03cc\u03c0\u03c9\u03c2 \u00abWorld&#39;s Best Workplaces\u00bb, \u00abBest Companies for Career Growth\u00bb \u03ba\u03b1\u03b9 \u00abBest Company Culture\u00bb.<\/p><p><\/p><p>\u0391\u03bd \u03b8\u03ad\u03bb\u03b5\u03b9\u03c2 \u03bd\u03b1 \u03b5\u03be\u03b5\u03bb\u03b9\u03c7\u03b8\u03b5\u03af\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03b5\u03bc\u03c0\u03bd\u03b5\u03c5\u03c3\u03c4\u03b5\u03af\u03c2, \u03c9\u03c2 <b>Content<\/b><b> Moderator<\/b> \u03c3\u03c4\u03b7 <b>\u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1, \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1 (<\/b><b>On<\/b><b>-Site<\/b><b>)<\/b> \u03b8\u03b1 \u03b1\u03be\u03b9\u03bf\u03c0\u03bf\u03b9\u03ae\u03c3\u03b5\u03b9\u03c2 \u03c4\u03b9\u03c2 \u03b4\u03b5\u03be\u03b9\u03cc\u03c4\u03b7\u03c4\u03ad\u03c2 \u03c3\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03bf\u03bd\u03c4\u03b1\u03c2 \u03b4\u03b9\u03ac\u03c6\u03bf\u03c1\u03bf\u03c5\u03c2 \u03c4\u03bf\u03bc\u03b5\u03af\u03c2 \u03c4\u03c9\u03bd social media \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7 \u03bc\u03b1\u03c2. \u0398\u03b1 \u03c3\u03c5\u03bc\u03b2\u03ac\u03bb\u03b5\u03b9\u03c2 \u03b5\u03bd\u03b5\u03c1\u03b3\u03ac \u03c3\u03c4\u03b7 \u03b4\u03b9\u03b1\u03c3\u03c6\u03ac\u03bb\u03b9\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c4\u03ae\u03c1\u03b7\u03c3\u03b7\u03c2 \u03c4\u03c9\u03bd \u03bf\u03b4\u03b7\u03b3\u03b9\u03ce\u03bd \u03c4\u03bf\u03c5 \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7, \u03c0\u03c1\u03bf\u03c9\u03b8\u03ce\u03bd\u03c4\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03c5\u03bc\u03bc\u03b5\u03c4\u03ad\u03c7\u03bf\u03bd\u03c4\u03b1\u03c2 \u03b5\u03bd\u03b5\u03c1\u03b3\u03ac \u03c3\u03c4\u03b9\u03c2 \u03b2\u03b5\u03bb\u03c4\u03b9\u03ce\u03c3\u03b5\u03b9\u03c2 \u03c4\u03c9\u03bd \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03b9\u03ce\u03bd \u03c0\u03bf\u03c5 \u03c0\u03b1\u03c1\u03ad\u03c7\u03bf\u03bd\u03c4\u03b1\u03b9 \u03c3\u03b5 \u03cc\u03bb\u03bf\u03c5\u03c2 \u03c4\u03bf\u03c5\u03c2 \u03c7\u03c1\u03ae\u03c3\u03c4\u03b5\u03c2.<\/p><p><\/p><p><b>\u0395\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ae \u03b1\u03bd\u03ac\u03c0\u03c4\u03c5\u03be\u03b7<\/b><\/p><p>\u03a3\u03bf\u03c5 \u03c0\u03b1\u03c1\u03ad\u03c7\u03bf\u03c5\u03bc\u03b5 \u03cc\u03bb\u03b7 \u03c4\u03b7\u03bd \u03b5\u03ba\u03c0\u03b1\u03af\u03b4\u03b5\u03c5\u03c3\u03b7, \u03c4\u03b9\u03c2 \u03c3\u03cd\u03b3\u03c7\u03c1\u03bf\u03bd\u03b5\u03c2 \u03c4\u03b5\u03c7\u03bd\u03bf\u03bb\u03bf\u03b3\u03af\u03b5\u03c2 \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03c3\u03c5\u03bd\u03b5\u03c7\u03ae \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03c0\u03bf\u03c5 \u03c7\u03c1\u03b5\u03b9\u03ac\u03b6\u03b5\u03c3\u03b1\u03b9 \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c0\u03b5\u03c4\u03cd\u03c7\u03b5\u03b9\u03c2. \u03a3\u03c4\u03b7 Concentrix \u03c5\u03c0\u03ac\u03c1\u03c7\u03bf\u03c5\u03bd \u03c0\u03c1\u03b1\u03b3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ad\u03c2 \u03b4\u03c5\u03bd\u03b1\u03c4\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03ba\u03b1\u03b9 \u03c0\u03c1\u03bf\u03c3\u03c9\u03c0\u03b9\u03ba\u03ae\u03c2 \u03b1\u03bd\u03ac\u03c0\u03c4\u03c5\u03be\u03b7\u03c2. \u03a0\u03b5\u03c1\u03af\u03c0\u03bf\u03c5 \u03c4\u03bf <b>80% \u03c4\u03c9\u03bd <\/b><b>managers<\/b><b> \u03ba\u03b1\u03b9 \u03c4\u03c9\u03bd \u03b7\u03b3\u03b5\u03c4\u03b9\u03ba\u03ce\u03bd \u03c3\u03c4\u03b5\u03bb\u03b5\u03c7\u03ce\u03bd \u03ad\u03c7\u03bf\u03c5\u03bd \u03c0\u03c1\u03bf\u03b1\u03c7\u03b8\u03b5\u03af \u03b1\u03c0\u03cc \u03bc\u03ad\u03c3\u03b1 \u03c3\u03c4\u03b7\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1<\/b>. \u0393\u03b9\u2019 \u03b1\u03c5\u03c4\u03cc \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5 \u03bc\u03b9\u03b1 \u03c3\u03b5\u03b9\u03c1\u03ac \u03b1\u03c0\u03cc <b>\u0394\u03a9\u03a1\u0395\u0391\u039d \u03c0\u03c1\u03bf\u03b3\u03c1\u03ac\u03bc\u03bc\u03b1\u03c4\u03b1 \u03bc\u03ac\u03b8\u03b7\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u03b1\u03bd\u03ac\u03c0\u03c4\u03c5\u03be\u03b7\u03c2 \u03b7\u03b3\u03b5\u03c3\u03af\u03b1\u03c2<\/b>, \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03ad\u03bd\u03b1 \u03bd\u03b1 \u03c3\u03b5 \u03b2\u03bf\u03b7\u03b8\u03ae\u03c3\u03bf\u03c5\u03bd \u03bd\u03b1 \u03c7\u03c4\u03af\u03c3\u03b5\u03b9\u03c2 \u03c4\u03b7\u03bd \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1 \u03c0\u03bf\u03c5 \u03c0\u03ac\u03bd\u03c4\u03b1 \u03bf\u03bd\u03b5\u03b9\u03c1\u03b5\u03c5\u03cc\u03c3\u03bf\u03c5\u03bd.<\/p><p><\/p><p><b>\u03a4\u03b9 \u03b8\u03b1 \u03ba\u03ac\u03bd\u03b5\u03b9\u03c2 \u03c3\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03c4\u03bf\u03bd \u03c1\u03cc\u03bb\u03bf<\/b><\/p><p>\u03a9\u03c2 <b>Content Moderator<\/b>, \u03b8\u03b1:<\/p><ul><li>\u0395\u03bb\u03ad\u03b3\u03c7\u03b5\u03b9\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03cc\u03bc\u03b5\u03bd\u03bf \u03bc\u03ad\u03c3\u03b1 \u03c3\u03c4\u03b1 \u03c3\u03c5\u03bc\u03c6\u03c9\u03bd\u03b7\u03bc\u03ad\u03bd\u03b1 \u03c7\u03c1\u03bf\u03bd\u03b9\u03ba\u03ac \u03cc\u03c1\u03b9\u03b1 (Service Levels) \u03ba\u03b1\u03b9 \u03bc\u03b5 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03b1 \u03c0\u03c1\u03cc\u03c4\u03c5\u03c0\u03b1 \u03c0\u03bf\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1\u03c2<\/li><li>\u0395\u03be\u03b5\u03c4\u03ac\u03b6\u03b5\u03b9\u03c2 \u03b1\u03bd\u03b1\u03c6\u03bf\u03c1\u03ad\u03c2 \u03c0\u03c1\u03bf\u03b2\u03bb\u03b7\u03bc\u03ac\u03c4\u03c9\u03bd \u03bc\u03ad\u03c3\u03b1 \u03c3\u03c4\u03bf\u03c5\u03c2 \u03c3\u03c5\u03bc\u03c6\u03c9\u03bd\u03b7\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03c7\u03c1\u03cc\u03bd\u03bf\u03c5\u03c2 \u03ba\u03b1\u03b9 \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b1 \u03c0\u03c1\u03cc\u03c4\u03c5\u03c0\u03b1 \u03c0\u03bf\u03b9\u03cc\u03c4\u03b7\u03c4\u03b1\u03c2<\/li><li>\u039a\u03bb\u03b9\u03bc\u03b1\u03ba\u03ce\u03bd\u03b5\u03b9\u03c2 \u03b6\u03b7\u03c4\u03ae\u03bc\u03b1\u03c4\u03b1 \u03c0\u03c1\u03bf\u03c2 \u03c4\u03bf\u03bd \u03c0\u03b5\u03bb\u03ac\u03c4\u03b7 \u03c3\u03cd\u03bc\u03c6\u03c9\u03bd\u03b1 \u03bc\u03b5 \u03c4\u03b7 \u03c3\u03c5\u03bc\u03c6\u03c9\u03bd\u03af\u03b1 (MSA) \u03ba\u03b1\u03b9 \u03c4\u03b7 \u03b2\u03ac\u03c3\u03b7 \u03b3\u03bd\u03ce\u03c3\u03b7\u03c2<\/li><li>\u03a0\u03b1\u03c1\u03b1\u03ba\u03bf\u03bb\u03bf\u03c5\u03b8\u03b5\u03af\u03c2 \u03c4\u03b7 \u03c3\u03c5\u03bc\u03c0\u03b5\u03c1\u03b9\u03c6\u03bf\u03c1\u03ac \u03c4\u03c9\u03bd \u03c7\u03c1\u03b7\u03c3\u03c4\u03ce\u03bd \u03ba\u03b1\u03b9 \u03b5\u03c6\u03b1\u03c1\u03bc\u03cc\u03b6\u03b5\u03b9\u03c2 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03c3\u03bc\u03b1\u03c4\u03b9\u03ba\u03ac \u03c4\u03b9\u03c2 \u03c0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ad\u03c2<\/li><li>\u0395\u03c6\u03b1\u03c1\u03bc\u03cc\u03b6\u03b5\u03b9\u03c2 \u03c4\u03b9\u03c2 \u03bf\u03b4\u03b7\u03b3\u03af\u03b5\u03c2 \u03bc\u03b5 \u03c3\u03c5\u03bd\u03ad\u03c0\u03b5\u03b9\u03b1 \u03c3\u03b5 \u03b4\u03b9\u03b1\u03c6\u03bf\u03c1\u03b5\u03c4\u03b9\u03ba\u03ac \u03c3\u03b5\u03bd\u03ac\u03c1\u03b9\u03b1 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5<\/li><li>\u0394\u03b9\u03b1\u03c7\u03b5\u03b9\u03c1\u03af\u03b6\u03b5\u03c3\u03b1\u03b9 \u03b5\u03c5\u03b1\u03af\u03c3\u03b8\u03b7\u03c4\u03b1 \u03b6\u03b7\u03c4\u03ae\u03bc\u03b1\u03c4\u03b1 \u03b1\u03bd\u03b5\u03be\u03ac\u03c1\u03c4\u03b7\u03c4\u03b1, \u03c4\u03b7\u03c1\u03ce\u03bd\u03c4\u03b1\u03c2 \u03c4\u03b1 \u03c0\u03c1\u03cc\u03c4\u03c5\u03c0\u03b1 \u03c4\u03b7\u03c2 \u03c0\u03bb\u03b1\u03c4\u03c6\u03cc\u03c1\u03bc\u03b1\u03c2<\/li><li>\u0394\u03b9\u03b1\u03c4\u03b7\u03c1\u03b5\u03af\u03c2 \u03b5\u03bc\u03c0\u03b9\u03c3\u03c4\u03b5\u03c5\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03c3\u03bc\u03cc \u03c3\u03b5 \u03cc\u03bb\u03b5\u03c2 \u03c4\u03b9\u03c2 \u03b1\u03bb\u03bb\u03b7\u03bb\u03b5\u03c0\u03b9\u03b4\u03c1\u03ac\u03c3\u03b5\u03b9\u03c2<\/li><\/ul><p><\/p><p><b>\u03a4\u03b1 \u03c0\u03c1\u03bf\u03c3\u03cc\u03bd\u03c4\u03b1 \u03c3\u03bf\u03c5<\/b><\/p><p>\u0397 Concentrix \u03b5\u03af\u03bd\u03b1\u03b9 \u03b7 \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03b7 \u03b5\u03c0\u03b9\u03bb\u03bf\u03b3\u03ae \u03b1\u03bd:<\/p><ul><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ac\u03c1\u03b9\u03c3\u03c4\u03b7 \u03b3\u03bd\u03ce\u03c3\u03b7 <b>\u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ce\u03bd (<\/b><b>C<\/b><b>1)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03b3\u03bd\u03ce\u03c3\u03b7 <b>\u0391\u03b3\u03b3\u03bb\u03b9\u03ba\u03ce\u03bd (<\/b><b>B<\/b><b>2)<\/b> \u03c0\u03c1\u03bf\u03c6\u03bf\u03c1\u03b9\u03ba\u03ac \u03ba\u03b1\u03b9 \u03b3\u03c1\u03b1\u03c0\u03c4\u03ac<\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03c4\u03bf\u03c5\u03bb\u03ac\u03c7\u03b9\u03c3\u03c4\u03bf\u03bd <b>\u03c0\u03c4\u03c5\u03c7\u03af\u03bf \u03ba\u03bf\u03bb\u03b5\u03b3\u03af\u03bf\u03c5 \u03ae \u03b9\u03c3\u03bf\u03b4\u03cd\u03bd\u03b1\u03bc\u03bf \u03b4\u03af\u03c0\u03bb\u03c9\u03bc\u03b1<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03ba\u03b1\u03bb\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03bf\u03c5 <b>\u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03bf\u03cd \u03b5\u03bc\u03c0\u03bf\u03c1\u03af\u03bf\u03c5 (<\/b><b>e<\/b><b>-commerce<\/b><b>)<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03b5\u03bc\u03c0\u03b5\u03b9\u03c1\u03af\u03b1 \u03c3\u03c4\u03bf\u03bd \u03c4\u03bf\u03bc\u03ad\u03b1 <b>content<\/b><b> moderation<\/b><\/li><li>\u039c\u03c0\u03bf\u03c1\u03b5\u03af\u03c2 \u03bd\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2 \u03c3\u03b5 <b>24\/7 \u03ba\u03c5\u03bb\u03b9\u03cc\u03bc\u03b5\u03bd\u03b5\u03c2 \u03b2\u03ac\u03c1\u03b4\u03b9\u03b5\u03c2<\/b><\/li><li>\u0388\u03c7\u03b5\u03b9\u03c2 \u03b9\u03c3\u03c7\u03c5\u03c1\u03ad\u03c2 \u03b4\u03b5\u03be\u03b9\u03cc\u03c4\u03b7\u03c4\u03b5\u03c2 moderation \u03ba\u03b1\u03b9 \u03bb\u03ae\u03c8\u03b7\u03c2 \u03bf\u03c1\u03b8\u03bf\u03bb\u03bf\u03b3\u03b9\u03ba\u03ce\u03bd \u03b1\u03c0\u03bf\u03c6\u03ac\u03c3\u03b5\u03c9\u03bd \u03bc\u03b5 \u03b3\u03bd\u03ce\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c4\u03bf\u03c0\u03b9\u03ba\u03ae\u03c2 \u03b1\u03b3\u03bf\u03c1\u03ac\u03c2<\/li><li>\u0395\u03af\u03c3\u03b1\u03b9 \u03b5\u03be\u03bf\u03b9\u03ba\u03b5\u03b9\u03c9\u03bc\u03ad\u03bd\u03bf\u03c2\/\u03b7 \u03bc\u03b5 \u03c4\u03b7 \u03c7\u03c1\u03ae\u03c3\u03b7 social media \u03ba\u03b1\u03b9 \u03ad\u03c7\u03b5\u03b9\u03c2 \u03b2\u03b1\u03c3\u03b9\u03ba\u03ae \u03ba\u03b1\u03c4\u03b1\u03bd\u03cc\u03b7\u03c3\u03b7 \u03c4\u03b7\u03c2 <b>\u03c8\u03b7\u03c6\u03b9\u03b1\u03ba\u03ae\u03c2 \u03b4\u03b9\u03b1\u03c6\u03ae\u03bc\u03b9\u03c3\u03b7\u03c2<\/b><\/li><\/ul><p>\u0391\u03bd \u03bd\u03b9\u03ce\u03b8\u03b5\u03b9\u03c2 \u03cc\u03c4\u03b9 \u03b4\u03b5\u03bd \u03ba\u03b1\u03bb\u03cd\u03c0\u03c4\u03b5\u03b9\u03c2 \u03cc\u03bb\u03b1 \u03c4\u03b1 \u03ba\u03c1\u03b9\u03c4\u03ae\u03c1\u03b9\u03b1, \u03c3\u03b5 \u03b5\u03bd\u03b8\u03b1\u03c1\u03c1\u03cd\u03bd\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u2019 \u03cc\u03bb\u03b1 \u03b1\u03c5\u03c4\u03ac \u03bd\u03b1 \u03ba\u03ac\u03bd\u03b5\u03b9\u03c2 \u03b1\u03af\u03c4\u03b7\u03c3\u03b7. \u0398\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c0\u03b1\u03b8\u03ae\u03c3\u03bf\u03c5\u03bc\u03b5 \u03bd\u03b1 \u03c3\u03b5 \u03c4\u03b1\u03b9\u03c1\u03b9\u03ac\u03be\u03bf\u03c5\u03bc\u03b5 \u03bc\u03b5 \u03c4\u03bf\u03bd \u03ba\u03b1\u03c4\u03ac\u03bb\u03bb\u03b7\u03bb\u03bf \u03c1\u03cc\u03bb\u03bf, \u03b5\u03af\u03c4\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03b5\u03af\u03c4\u03b5 \u03ba\u03ac\u03c0\u03bf\u03b9\u03bf\u03bd \u03ac\u03bb\u03bb\u03bf.<\/p><p><\/p><p><b>\u03a4\u03b9 \u03c3\u03bf\u03c5 \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5<\/b><\/p><p>\u03a3\u03b5 \u03b1\u03c5\u03c4\u03cc\u03bd \u03c4\u03bf\u03bd \u03c1\u03cc\u03bb\u03bf \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03bf\u03c5\u03bc\u03b5 \u03c0\u03b1\u03c1\u03bf\u03c7\u03ad\u03c2 \u03c0\u03bf\u03c5 \u03c5\u03c0\u03bf\u03c3\u03c4\u03b7\u03c1\u03af\u03b6\u03bf\u03c5\u03bd \u03c4\u03bf\u03bd \u03c4\u03c1\u03cc\u03c0\u03bf \u03b6\u03c9\u03ae\u03c2 \u03c3\u03bf\u03c5:<\/p><ul><li>\u0391\u03bd\u03c4\u03b1\u03b3\u03c9\u03bd\u03b9\u03c3\u03c4\u03b9\u03ba\u03cc \u03c0\u03b1\u03ba\u03ad\u03c4\u03bf \u03b1\u03c0\u03bf\u03b4\u03bf\u03c7\u03ce\u03bd (\u03bc\u03b9\u03c3\u03b8\u03cc \u03ba\u03b1\u03b9 \u03b5\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd bonus)<\/li><li>\u039a\u03b5\u03bd\u03c4\u03c1\u03b9\u03ba\u03ae \u03c4\u03bf\u03c0\u03bf\u03b8\u03b5\u03c3\u03af\u03b1 \u03c4\u03bf\u03c5 \u03b3\u03c1\u03b1\u03c6\u03b5\u03af\u03bf\u03c5 \u03c3\u03c4\u03b7 \u039b\u03b9\u03c3\u03b1\u03b2\u03cc\u03bd\u03b1 \u03c4\u03b7\u03c2 \u03a0\u03bf\u03c1\u03c4\u03bf\u03b3\u03b1\u03bb\u03af\u03b1\u03c2<\/li><li>Bonus \u03c3\u03cd\u03c3\u03c4\u03b1\u03c3\u03b7\u03c2 \u03c6\u03af\u03bb\u03c9\u03bd (referral program)<\/li><li>\u03a0\u03bb\u03ae\u03c1\u03c9\u03c2 \u03c0\u03bb\u03b7\u03c1\u03c9\u03bc\u03ad\u03bd\u03b7 \u03b5\u03ba\u03c0\u03b1\u03af\u03b4\u03b5\u03c5\u03c3\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c4\u03b1\u03b9\u03c1\u03b5\u03af\u03b1 \u03ba\u03b1\u03b9 \u03c4\u03bf project \u03c0\u03bf\u03c5 \u03b8\u03b1 \u03b5\u03c1\u03b3\u03b1\u03c3\u03c4\u03b5\u03af\u03c2<\/li><li>\u03a0\u03c1\u03bf\u03b3\u03c1\u03ac\u03bc\u03bc\u03b1\u03c4\u03b1 \u03b5\u03c0\u03b1\u03b3\u03b3\u03b5\u03bb\u03bc\u03b1\u03c4\u03b9\u03ba\u03ae\u03c2 \u03b5\u03be\u03ad\u03bb\u03b9\u03be\u03b7\u03c2<\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1712101\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:31.243+08:00\",\"created_at\":\"2026-03-06T18:09:37.986+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/---------_R1712101\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Greek\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363229\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/---------_R1712101\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/---------_R1712101\/apply\",\"job_requisition_id\":\"R1712101\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712101\",\"wid\":\"40410a4cce361019809f6155be640000\",\"descriptor\":\"\u03a3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03c4\u03ae\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5 (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"404\",\"campaign_id\":\"195\",\"campaign_title\":\"Raisin \/ English \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"KYC Representative with English - Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>KYC Representative with English - Iasi (on-site), <\/strong><\/em>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <em><strong>KYC Representative with English<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Conduct different verifications of customers in accordance with client&rsquo;s internal guidelines and leveraging its database resources;<\/li>\\n<li>Verify the legitimacy of a company or business entity by obtaining and reviewing relevant legal documents, such as business licenses, registration certificates, and articles of incorporation.<\/li>\\n<li>Collect different documents<\/li>\\n<li>Review cases and escalate in accordance with the established escalation procedures.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are<strong> proficient in English (C1 level)<\/strong><\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<li>Have <strong>good PC Skills<\/strong><\/li>\\n<li>Are available to <strong>work from our office in Iasi Monday - Friday (business hours)<\/strong><\/li>\\n<li>Nice to have: previous experience in KYC or KYB<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2326106086\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T02:59:07.929+03:00\",\"created_at\":\"2026-03-06T17:39:22.709+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"312\",\"campaign_id\":\"211\",\"campaign_title\":\"Allente \/ Nordic Languages \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker norsk, finsk eller dansktalande kundservicemedarbetare i Kalmar!\",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Talar du danska, norska eller finska? D\u00e5 \u00e4r du helt r\u00e4tt kollega f\u00f6r oss!\",\"long_description\":\"<p><strong>&Auml;r du en spr&aring;kfantast som brinner f&ouml;r kundbem&ouml;tande och service? Vill du vara en nyckelspelare i att bem&ouml;ta kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Om rollen:<\/strong> Som flerspr&aring;kig kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att hantera kunder som pratar svenska, men &auml;ven kunder fr&aring;n andra nordiska l&auml;nder &ndash; helt beroende p&aring; vilket spr&aring;k just du &auml;r expert p&aring;!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li><strong>Supportera kunder p&aring; svenska och danska\/norska\/finska &ouml;ver telefon<\/strong> genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li><strong>Du kan tala och skriva p&aring; n&aring;got av de andra nordiska spr&aring;ken; danska, norska eller finska<\/strong><\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: Enligt &ouml;verenskommelse<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 08.00-19.00 samt l&ouml;r-s&ouml;n 10:00-19:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Kalmar!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"797729726\",\"location\":\"Kalmar, Kalmar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T15:44:22.490+02:00\",\"created_at\":\"2026-03-06T14:40:20.352+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"313\",\"campaign_id\":\"210\",\"campaign_title\":\"Allente \/ Nordic Languages \/ Norrk\u00f6ping\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker norsk, finsk eller dansktalande kundservicemedarbetare i Norrk\u00f6ping!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Talar du ocks\u00e5 danska, norska eller finska? D\u00e5 \u00e4r du helt r\u00e4tt kollega f\u00f6r oss!\",\"long_description\":\"<p><strong>&Auml;r du en spr&aring;kfantast som brinner f&ouml;r kundbem&ouml;tande och service? Vill du vara en nyckelspelare i att bem&ouml;ta kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Om rollen:<\/strong> Som flerspr&aring;kig kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att hantera kunder som pratar svenska, men &auml;ven kunder fr&aring;n andra nordiska l&auml;nder &ndash; helt beroende p&aring; vilket spr&aring;k just du &auml;r expert p&aring;!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li><strong>Supportera kunder p&aring; svenska och danska\/norska\/finska &ouml;ver telefon<\/strong> genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support. Utg&aring;ende samtal kan f&ouml;rekomma.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li><strong>Erbjuda skr&auml;ddarsydda l&ouml;sningar<\/strong> och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li><strong>Du kan tala och skriva p&aring; n&aring;got av de andra nordiska spr&aring;ken; danska, norska eller finska<\/strong><\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<strong>Det &auml;r starkt meriterande om du:<\/strong><\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>Friskv&aring;rdsbidrag p&aring; 3 500 kronor per &aring;r.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: Enligt &ouml;verenskommelse<\/li>\\n<li>Anst&auml;llningsform: Heltid, tillsvidare med 6 m&aring;naders provanst&auml;llning.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt kontor i Norrk&ouml;ping, Sankt Persgatan 19.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Norrk&ouml;ping!<\/p>\",\"ats_external_id\":\"1535993943\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-02T15:41:38.037+02:00\",\"created_at\":\"2026-03-06T14:32:10.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1909\",\"campaign_id\":\"188\",\"campaign_title\":\"Advisor II, B2B Sales R1706995\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Dutch -speaking) Hybrid HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Account Manager in Malaga (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Account Manager <b>in Malaga<\/b> <b>(On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Account Manager <\/b>in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<br \/>- Are native or bilingual in Dutch and advanced in English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09:00 to 18:00<br \/>- Salary 23,400 EUR gross\/year &#43; up to 7,200 EUR bonus \/year<br \/>- Great office location in Benalmadena<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1706995<\/span><\/p>\",\"ats_external_id\":\"R1706995\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1950\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:17.959+02:00\",\"created_at\":\"2026-03-06T13:09:49.853+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364168\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Dutch--speaking--On-site-HT05_R1706995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Dutch--speaking--On-site-HT05_R1706995\/apply\",\"job_requisition_id\":\"R1706995\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hafsa.laghzaoui1@concentrix.com\"},\"first_name\":\"Hafsa Laghzaoui (102539288)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706995\",\"wid\":\"c5354139a84910149f83a9e10f010000\",\"descriptor\":\"Account Manager (Dutch -speaking) Hybrid HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1910\",\"campaign_id\":\"187\",\"campaign_title\":\"Advisor II, B2B Sales R1710274\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Dutch -speaking) Hybrid HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in Malaga (hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside<\/b> <b>Sales Representative<\/b> <b>in Malaga<\/b> <b>(hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Inside Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<br \/>- Are native or bilingual in Dutch and advanced in English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday, from 09:00 to 18:00<br \/>- Salary 21,100 EUR gross\/year &#43; up to 7,400 EUR bonus \/year<br \/>- Great office location in Benalmadena<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1710274<\/span><\/p>\",\"ats_external_id\":\"R1710274\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1758.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-01T09:01:17.760+02:00\",\"created_at\":\"2026-03-06T13:09:49.570+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363443\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Dutch--speaking--Hybrid-HT05_R1710274-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative--Dutch--speaking--Hybrid-HT05_R1710274-1\/apply\",\"job_requisition_id\":\"R1710274\"}],\"organizations\":[{\"wid\":\"3597a8640c3d101ee7963f8c0b4d0000\",\"descriptor\":\"20113 - Hpinc - WHSBTSPAIN23\",\"reference_id\":\"WHSBTSPAIN23\",\"custom_reference_id\":\"WHSBTSPAIN23\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"737a25f4db51101ef56d11a1e7460000\",\"descriptor\":\"W0ZMTD P_Sbt_Spain_Hpi Midmarket And\",\"reference_id\":\"W0ZMTD\",\"custom_reference_id\":\"W0ZMTD\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hafsa.laghzaoui1@concentrix.com\"},\"first_name\":\"Hafsa Laghzaoui (102539288)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710274\",\"wid\":\"765f7d98c7d61018587f0100f4440000\",\"descriptor\":\"Inside Sales Representative (Dutch -speaking) Hybrid HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1911\",\"campaign_id\":\"186\",\"campaign_title\":\"Advisor II, B2B Sales R1710998\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Dutch-speaking) - On-site - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Engage prospects, drive cloud sales, and share key customer insights.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Dutch plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39h\/week permanent contract: Monday to Friday, from 09:00 to 18:00<\/p><p>- Base salary of 25,250 euros gross\/year &#43; a bonus of up to 4,000 euros gross\/year, private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1670785<\/p>\",\"ats_external_id\":\"R1710998\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T01:27:19.749+01:00\",\"created_at\":\"2026-03-06T13:09:49.286+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363400\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----On-site---Cloud-Solutions-MV02_R1710998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Development-Representative--Dutch-speaking----On-site---Cloud-Solutions-MV02_R1710998\/apply\",\"job_requisition_id\":\"R1710998\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"f9b12e52f73b10038645e02a12940000\",\"descriptor\":\"W0ZXZW MICROSOFT P_TSI AGP PRD\",\"reference_id\":\"W0ZXZW\",\"custom_reference_id\":\"W0ZXZW\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sebastian.schidler@concentrix.com\"},\"first_name\":\"Sebastian Schidler (102540165)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710998\",\"wid\":\"6b8797fcc4271018f47bed3cfb360000\",\"descriptor\":\"Sales Development Representative (Dutch-speaking) - On-site - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1912\",\"campaign_id\":\"185\",\"campaign_title\":\"Advisor I, B2B Sales R1711104\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager Executive (German - speaking)  High Tech Industry HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"As an Account Manager you will be part of our team in tech.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager Executive,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Location at either our <b>Barcelona, Malaga or Valencia<\/b> office, or <b>remote from Spain, <\/b>if you are not based at one of these locations (except Canary Islands)<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1711104<\/p>\",\"ats_external_id\":\"R1711104\",\"location\":\"Barcelona, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T12:12:52.630+02:00\",\"created_at\":\"2026-03-06T13:09:48.984+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"German\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363348\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager-Executive--German---speaking---High-Tech-Industry-HE04_R1711104\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager-Executive--German---speaking---High-Tech-Industry-HE04_R1711104\/apply\",\"job_requisition_id\":\"R1711104\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annika.tscheuschner@concentrix.com\"},\"first_name\":\"Annika Tscheuschner (102538781)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711104\",\"wid\":\"6b8797fcc4271018df66966dd6ee0000\",\"descriptor\":\"Account Manager Executive (German - speaking)  High Tech Industry HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"240\",\"campaign_id\":\"305\",\"campaign_title\":\"Maltese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Maltese Speaking Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Sales Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in <strong>Maltese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Promotion of commercial programs and services and sell products through outbound and inbound telephone communication.<\/li>\\n<li>Handle customer leads and recommendations coming from retail points.<\/li>\\n<li>Identify customer needs and provide personalized solutions and product recommendations.<\/li>\\n<li>Accurately record customer interactions and follow required procedures using internal systems.<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven sales experience&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Maltese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Excellent communication skills and understanding of customers&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Ability to collaborate effectively in a team environment<\/div>\\n<\/li>\\n<li>Absolute willingness to compete and win<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Integrity, responsibility and effective time management.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"4284425152\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.842+03:00\",\"created_at\":\"2026-03-06T11:31:49.541+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1389\",\"campaign_id\":\"14308\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1711779\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics Finance and Operations and AX Solution Architect\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are on the lookout for a seasoned Dynamics Finance and Operations and AX Solution Architect who possesses a strong technical acumen and functional expertise in Dynamics F&amp;O (cloud) and AX (on-premises). The ideal candidate will play a pivotal role in shaping the design, development, and optimization of Dynamics F&amp;O deployments, as well as facilitating smooth migration and modernization to Dynamics 365 Finance &amp; Operations (D365 F&amp;O).<\/p><p><\/p><p><b>The candidate required fluent Italian<\/b><\/p><p><\/p><p>Qualifications:<\/p><p><\/p><ul><li>Proven track record in Dynamics AX engineering, architecture, or similar roles.<\/li><li>Extensive experience in the technical and functional aspects of Dynamics F&amp;O\/AX.<\/li><li>Strong proficiency in X&#43;&#43; development, including customization and extension of Dynamics F&amp;O\/AX functionalities.<\/li><li>Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems.<\/li><li>D365 F&amp;O or AX technical and functional certifications.<\/li><li>Ability to create and maintain comprehensive system documentation and ERP process instructions.<\/li><li>Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment.<\/li><li>Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration.<\/li><\/ul><p><\/p><p>Required Skill Set:<\/p><p><\/p><ul><li>Experience with Finance and Supply Chain Management.<\/li><li>In-depth proficiency in Dynamics AX, encompassing both technical and functional aspects.<\/li><li>Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions.<\/li><li>Experience in system integration and interfacing with third-party systems.<\/li><li>Understanding of ERP system architecture and best practices.<\/li><li>Experience in delivering technical or functional training and knowledge transfer sessions.<\/li><li>Familiarity with ERP software beyond Microsoft Dynamics F&amp;O\/AX (e.g., SAP, Oracle) is a plus..<\/li><\/ul><p><\/p><p>Technical Skills:<\/p><p><\/p><p>Mandatory<\/p><p><\/p><ul><li>Proficiency in Dynamics F&amp;O\/AX development and customization using X&#43;&#43;.<\/li><li>Strong understanding of Dynamics F&amp;O\/AX architecture and data model.<\/li><li>Experience in Dynamics F&amp;O\/AX migration and modernization projects.<\/li><li>Knowledge of system integration and interfacing techniques.<\/li><li>Understanding of ERP system administration and best practices.<\/li><li>Experience with version control systems and development tools (e.g., Azure DevOps, GitHub).<\/li><li>Proficiency in documenting technical designs and system configurations.<\/li><li>Familiarity with software development lifecycle (SDLC) methodologies.<\/li><li>Ability to troubleshoot and resolve technical issues effectively.<\/li><li>Understanding of cloud technologies and their implications for ERP systems.<\/li><li>F&amp;O\/AX setup and configuration experience.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1711779\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:01:25.824+08:00\",\"created_at\":\"2026-03-05T22:04:13.244+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-and-AX-Solution-Architect_R1711779\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363238\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-and-AX-Solution-Architect_R1711779\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-Finance-and-Operations-and-AX-Solution-Architect_R1711779\/apply\",\"job_requisition_id\":\"R1711779\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1711779\",\"wid\":\"2bd43e3f068d101938289f7eb3200000\",\"descriptor\":\"Dynamics Finance and Operations and AX Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"71\",\"campaign_id\":\"108\",\"campaign_title\":\"R999999999999 TESTING REQ  (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Central Java\",\"state\":\"Surakarta City\",\"postal_code\":null,\"region\":\"Central Java\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><strong>Fungsi Pokok\/Tanggung Jawab Inti<\/strong><\/p>\\n<ul>\\n<li>Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (&lsquo;KPI&rsquo;) yang sesuai kontrak<\/li>\\n<li>Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan<\/li>\\n<li>Mendengarkan kebutuhan dan kekhawatiran pelanggan dengan saksama; Tunjukkan empati sambil memaksimalkan kesempatan untuk membangun hubungan baik dengan pelanggan.<\/li>\\n<li>Sambut pelanggan dengan sopan, ramah, dan profesional sesuai prosedur yang telah disepakati.<\/li>\\n<li>Pertahankan pengetahuan dasar tentang produk dan\/atau layanan klien.<\/li>\\n<li>Siapkan pekerjaan yang lengkap dan akurat, termasuk pencatatan akun yang sesuai jika diperlukan.<\/li>\\n<li>Berpartisipasi dalam kegiatan yang dirancang untuk meningkatkan kepuasan pelanggan dan kinerja bisnis.<\/li>\\n<li>Menawarkan produk dan\/atau layanan tambahan.<\/li>\\n<li>Lacak, dokumentasikan, dan ambil informasi dalam basis data pelacakan panggilan.<\/li>\\n<li>Tanggapi pertanyaan pelanggan dengan merujuk mereka ke materi yang dipublikasikan, sumber sekunder, atau staf yang lebih senior.<\/li>\\n<\/ul>\\n<p><strong>Profil Kandidat.<\/strong><\/p>\\n<ul>\\n<li>Ijazah SMA dengan pengalaman relevan tiga hingga enam bulan lebih disukai.<\/li>\\n<li>Sopan dan memiliki orientasi layanan pelanggan yang kuat.<\/li>\\n<li>Keterampilan navigasi komputer yang kuat dan Pengetahuan PC.<\/li>\\n<li>Kemampuan berkomunikasi secara efektif, baik tertulis maupun lisan.<\/li>\\n<li>Dapat diandalkan dengan perhatian yang tinggi terhadap detail.<\/li>\\n<li>Terampil dalam multitasking. termasuk kemampuan untuk fleksibel dan beradaptasi dengan perubahan dengan cepat<\/li>\\n<li>Toleransi terhadap pekerjaan berulang dalam lingkungan kerja yang serba cepat dan berproduksi tinggi<\/li>\\n<li>Mampu bekerja sebagai anggota tim, maupun secara mandiri<\/li>\\n<li>Menunjukkan kesabaran dalam semua situasi kontak dengan pelanggan; termasuk menjaga nada dan sikap yang menyenangkan dan profesional<\/li>\\n<li>Mampu merotasi shift, sesuai kebutuhan<\/li>\\n<\/ul>\\n<p><strong>Peran Kerangka Karier<\/strong><br \/>Memiliki keahlian dasar yang dibutuhkan program untuk melakukan tugas-tugas rutin dalam proses sederhana tetapi kurang memiliki pengetahuan khusus tentang program\/produk. Bekerja dengan pengawasan ketat dan prosedur yang ditetapkan dengan jelas. Mulai menunjukkan keakraban dengan terminologi klien, standar operasional, dan prosedur. Pemula tanpa tingkat kinerja metrik yang berkelanjutan.<\/p>\\n<p><strong>Sanggahan<\/strong><br \/>Pernyataan di atas dimaksudkan untuk menggambarkan sifat umum dan tingkat pekerjaan yang dilakukan oleh orang-orang yang ditugaskan untuk pekerjaan ini. Pernyataan ini tidak dimaksudkan sebagai daftar lengkap semua tanggung jawab, tugas, dan keahlian yang dibutuhkan oleh personel yang bekerja dalam jabatan ini.<\/p>\\n<p>Concentrix adalah pemberi kerja dengan kesempatan yang sama. Concentrix mengevaluasi pelamar yang memenuhi syarat tanpa memandang ras, warna kulit, agama, jenis kelamin, asal kebangsaan, usia, orientasi seksual, identitas atau ekspresi gender, status veteran yang dilindungi, status disabilitas, atau karakteristik lain yang dilindungi secara hukum.<\/p>\",\"ats_external_id\":\"R9999999999999\",\"location\":\"Central Java, Central Java\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T06:59:04.948+07:00\",\"created_at\":\"2026-03-05T17:12:02.803+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Surakarta\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"primary_location\":{\"id\":\"ID-SUR-SOLOC-01\",\"wid\":\"fe2e368a330f101a5d18a6b8cc730000\",\"descriptor\":\"IDN Surakarta - 1st Floor Solo Center Point Jl Slamet Riyadi No.373\"}},\"recruiter\":{\"email\":{\"wid\":\"a9ad9c68d58f10176a1ccce3eebe0002\",\"address\":\"megatmuhammad.nazrin@concentrix.com\"},\"last_name\":\"Nazrin\",\"first_name\":\"Megat Muhammad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-296729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Surakarta---1st-Floor-Solo-Center-Point-Jl-Slamet-Riyadi-No373\/Advisor-I--Content-Moderation---Indonesia-Surakarta_R1573174\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Surakarta---1st-Floor-Solo-Center-Point-Jl-Slamet-Riyadi-No373\/Advisor-I--Content-Moderation---Indonesia-Surakarta_R1573174\/apply\",\"job_requisition_id\":\"R1573174\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1573174\",\"wid\":\"6d8e107ee0211016c756df95bf310001\",\"descriptor\":\"R1573174 Advisor I, Content Moderation \u2013 Indonesia Surakarta (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-indonesia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"314\",\"campaign_id\":\"209\",\"campaign_title\":\"IKEA \/ Norwegian \/ Fredrikstad \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"Sommerjobb innen kundeservice hos Concentrix i Fredrikstad!\",\"street\":\"\",\"address\":\"\",\"city\":\"Fredrikstad\",\"state\":\"\u00d8stfold\",\"postal_code\":\"\",\"region\":\"Norway\",\"country\":\"Norway\",\"short_description\":\"Er du v\u00e5r neste kollega?\",\"long_description\":\"<div data-olk-copy-source=\\\"MessageBody\\\">\\n<h3><strong>Bli med p&aring; kontoret v&aring;rt i Fredrikstad og start ditt nye kundeserviceeventyr med oss!<\/strong><\/h3>\\n<p>Hvorfor skal du velge oss?<\/p>\\n<ul>\\n<li>6 uker med betalt oppl&aelig;ring.<\/li>\\n<li>God fastl&oslash;nn med mulighet for bonuser og tillegg.<\/li>\\n<li>Gode utviklingsmuligheter i jobben og bedriften.<\/li>\\n<li>Kontinuerlig coaching for &aring; utvikle deg i rollen.<\/li>\\n<li>Muligheten til &aring; v&aelig;re en del av et stort internasjonalt selskap.<\/li>\\n<\/ul>\\n<p><strong>Hva inneb&aelig;rer egentlig arbeidet?<\/strong><\/p>\\n<ul>\\n<li>St&oslash;tte kunder via telefon prim&aelig;rt, noe e-post.<\/li>\\n<li>Identifiser potensielle problemer som kunden opplever.<\/li>\\n<li>Sikre en god kundeopplevelse.<\/li>\\n<\/ul>\\n<p><strong>Du vil v&aelig;re en utmerket match hvis:<\/strong><\/p>\\n<ul>\\n<li>Du bor innen 1 times reiseavstand fra v&aring;rt kontor i Fredrikstad<\/li>\\n<li>Du har mulighet til &aring; jobbe dagskift, kveldsskift og noe helg innenfor &aring;pningstiden som er fra 08.00 &ndash; 20.00 p&aring; hverdager (09:00&ndash; 17:00 p&aring; l&oslash;rdager).<\/li>\\n<li>Du er effektiv og opptrer alltid profesjonelt.<\/li>\\n<li>Du utstr&aring;ler glede og troverdighet over telefonen i stressende situasjoner.<\/li>\\n<li>Du er selvstendig, proaktiv og tar ansvar.<\/li>\\n<li>Du har grunnleggende teknisk forst&aring;else og en nysgjerrighet som motiverer deg til &aring; l&aelig;re og utvikle deg innenfor kundeservice.<\/li>\\n<li>Du er serviceinnstilt og kan snu negative til positive dialoger.<\/li>\\n<li>Du snakker og skriver norsk.<\/li>\\n<li>Du kan gj&oslash;re deg forst&aring;tt p&aring; engelsk, b&aring;de muntlig og skriftlig.<\/li>\\n<\/ul>\\n<p>Hvordan vi jobber:&nbsp;Vi er et outsourcingselskap for forretningsprosesser, noe som i dette tilfellet betyr at vi driver kundeservicen for andre selskaper. Vi har over 440 000 kolleger i over 70 land, noe som gj&oslash;r oss til et multinasjonalt fellesskap som snakker &gt;95 % av alle spr&aring;k. Det betyr at det alltid er muligheter for selvutvikling og vekstmuligheter!<\/p>\\n<p><span data-teams=\\\"true\\\">Som kundebehandler p&aring; v&aring;rt kontor i Fredrikstad hos Concentrix vil du gi f&oslash;rsteklasses kundeservice og hjelpe kundene med alt fra tekniske utfordringer, leveringer, fakturasp&oslash;rsm&aring;l til reklamsjoner. Du vil ogs&aring; jobbe med &aring; oppn&aring; m&aring;l som inkluderer behandlingstid, kundetilfredshet og kvalitet.<\/span><\/p>\\n<p><strong>Ikke la oss vente p&aring; s&oslash;knaden din - s&oslash;k n&aring;!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START<\/strong>: 20.04.2026<\/p>\\n<p><strong>STED<\/strong>:&nbsp;Fredrikstad<\/p>\\n<p><strong>ANSETTELSESFORM<\/strong>: Sommervikariat (til 30.09.2026)<\/p>\\n<p><strong>ARBEIDSTIDER<\/strong>: Skift innenfor &aring;pningstider: 08-20 mandag-fredag (09-17 l&oslash;rdag)<\/p>\\n<p><strong>FRIST<\/strong>: Vi rekrutterer l&oslash;pende, men siste s&oslash;knadsfrist er 16.04.2026.&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"2102097137\",\"location\":\"Fredrikstad, Norway\",\"job_type\":\"contract\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T15:16:05.544+02:00\",\"created_at\":\"2026-03-05T14:46:12.811+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"184\",\"campaign_id\":\"597\",\"campaign_title\":\"Signify\/ French\/ Sofia\/ 0.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with French - part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where&nbsp;<strong>Your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p>Want your weekends free? Not a problem!<br \/><strong>Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong> Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in French, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>Part-time role<\/strong> with working shifts between 10:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2448880846\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:45.880+03:00\",\"created_at\":\"2026-03-05T11:17:42.988+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1390\",\"campaign_id\":\"14296\",\"campaign_title\":\"Director, Legal Counsel R1710285\",\"campaign_type\":\"job_application\",\"job_title\":\"Director Global Privacy Operations - EU Countries (Remote)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Director of Global Privacy Operations will be responsible for privacy compliance of the Concentrix group operations on all privacy related compliance issues (e.g., Transfer impact assessments, Data Subjects\u2019 requests, litigations and complaints, etc.).  You will also be in charge of supervising and managing privacy compliance of the Concentrix EMEA Geo. \\nYou will be a specialist in all matters relating to data protection for internal and external enquiries and requests (including data subjects requests and complaints), using your expertise for the further development of processes, guidelines or internal training and ensure compliance with legal requirements and specifications.\\n\\nYou will report directly to the Concentrix Global Privacy Officer and will manage and be supported by a dedicated team (about 4 people) to endorse your role.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>As our Director of Concentrix Global Privacy Operations you will: <\/b><\/p><p><b>Manage global privacy compliance of Concentrix operations strategy, and more especially:<\/b><\/p><ul><li>Define and review Concentrix global privacy operation framework, policies and processes (e.g., data subjects\u2019 request maintenance of transfer risk assessment and register of third countries authorities access to personal data, guidance and escalation matrix for negotiations of data processing agreements);<\/li><li>Support Concentrix Global Privacy Officer to define, review and deploy Concentrix Group privacy compliance roadmap and framework. \u00a0<\/li><li>Be the Senior privacy support for escalated privacy operations related issues (e.g., complex data processing agreement, transfer risk assessment, complaints and litigations of data protection authorities, etc.);<\/li><\/ul><p><\/p><p><b>Be responsible for the EMEA Privacy Operations:<\/b><\/p><ul><li>Ensure compliance of EMEA privacy operations activities with the data protection laws, guidelines and processes;<\/li><li>Supervise and coordinate Privacy Operations in the EMEA, in particular:<ul><li>Review and negotiate Data Processing Agreement, together with our legal procurement team and legal commercial team.<\/li><li>Manage and coordinate data subjects\u2019 requests<\/li><li>Manage and coordinate litigations and complaints (from individuals and authorities)<\/li><li>Support for RFI\/RFP<\/li><li>Manage transfer implementation<\/li><li>Manage Personal Data Breaches<\/li><li>Prepare, monitor and follow-up regular external and internal audits as well as preparation of plans for the elimination of findings from the audits and their implementation are also part of your responsibilities<\/li><li>Provide privacy support for internal and external day-to-day queries (e.g., audits, data retention, product implementation, transfer impact assessments, etc.)<\/li><\/ul><\/li><\/ul><p><\/p><p>For these responsibilities, you will need to work in close coordination with the legal and compliance team, as well as with the business functions. You will be supported and will handle a dedicated team of privacy officers<\/p><p><\/p><p>This role will suit a data protection professional with relevant experience in privacy\/data protection gained in the EU\/UK, used to dealing with multiple stakeholders, and having excellent communication skills in English.<\/p><p><br \/>You will either have solid\u00a0<b>certification\u00a0<\/b>in privacy\/data protection and\/or a successfully completed\u00a0<b>business law studies<\/b>\u00a0<b>and experience<\/b>\u00a0or comparable qualification.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Proven experience (at least 6 years) in privacy\/data protection gained in the EU\/UK<\/li><li>Very good knowledge of the relevant data protection laws (GDPR, e-privacy Directive, one EU Member State privacy legislation, etc.)<\/li><li>You love to bring your excellent communication and presentation skills into national and international project groups<\/li><li>You have a confident appearance and enjoy the variety of divers professional challenges<\/li><li>Languages required (both are mandatory on the stated level): English B2 or above (very good)<\/li><li>Entrepreneurial thinking, decision-making strength and understanding of business processes<\/li><li>Great drive, composure, and focus in a fast-paced working environment with competing deadlines, strong autonomy and responsibility<\/li><li>Confident to work on your own initiative whilst demonstrating your analytical strengths<\/li><li>Occasional travel may be involved (e.g. 2 days every 2-3 months)<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1710285\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T08:24:52.930+08:00\",\"created_at\":\"2026-03-05T02:04:00.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Legal Counsel\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Legal Counsel\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0360\",\"descriptor\":\"Director, Legal Counsel\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Director-Global-Privacy-Operations_R1710285\/apply\",\"job_requisition_id\":\"R1710285\"}],\"organizations\":[{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f9af6d72609801f557ef58113c0684b9\",\"descriptor\":\"(CORP) LEGAL COMPLIANCE\",\"reference_id\":\"CORPCOMPLIANCE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"audrey.costes@concentrix.com\"},\"first_name\":\"Audrey Costes (102546860)\"},\"category_groups\":[{\"id\":\"CF Legal Group\",\"wid\":\"0227dc387a09016e11c0c5a1ec6563e1\",\"descriptor\":\"Legal Group\"}],\"job_requisition\":{\"id\":\"R1710285\",\"wid\":\"b40598bd24721018fd3665c961dc0000\",\"descriptor\":\"Director Global Privacy Operations - EU Countries (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1391\",\"campaign_id\":\"14294\",\"campaign_title\":\"Recruiter II R1711569\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de Recrutement Bilingue (F\/M) - Cotonou - Fran\u00e7ais\/Anglais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><\/p><p><\/p><ul><li><b>Qui sommes-nous ?<\/b><\/li><\/ul><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><ul><li><b>Votre mission en tant que Charg\u00e9 de recrutement bilingue <\/b><\/li><\/ul><p><\/p><p>Votre mission principale consistera \u00e0 piloter l\u2019ensemble du processus de recrutement : identifier, s\u00e9lectionner et \u00e9valuer les talents pour l\u2019entreprise, tout en veillant \u00e0 maintenir une communication fluide afin d\u2019assurer une exp\u00e9rience candidat optimale et un processus de recrutement efficace. Vous aurez pour mission de\u00a0:<\/p><p><\/p><p><b>Marque employeur &amp; strat\u00e9gie RH<\/b><\/p><p><\/p><ul><li><b>R\u00e9diger et diffuser les offres d\u2019emploi<\/b>, tout en participant \u00e0 la conception, au d\u00e9veloppement et \u00e0 la promotion de la marque employeur afin d\u2019attirer des profils qualifi\u00e9s.<\/li><li><b>D\u00e9finir, piloter et optimiser les strat\u00e9gies d\u2019acquisition de talents<\/b> pour garantir un recrutement efficace et align\u00e9 avec les besoins de l\u2019entreprise.<\/li><li><b>Mettre en \u0153uvre une strat\u00e9gie d\u2019Impact Hiring<\/b>, int\u00e9grant les dimensions RSE, l\u2019inclusion et la diversit\u00e9.<\/li><li><b>D\u00e9velopper des partenariats avec les \u00e9tablissements scolaires<\/b> et participer \u00e0 divers \u00e9v\u00e9nements pour renforcer la visibilit\u00e9 et l\u2019attractivit\u00e9 de la marque employeur.<\/li><\/ul><p><\/p><p><b>Recrutement &amp; Talent Acquisition<\/b><\/p><p><\/p><ul><li>Rechercher, identifier et attirer les talents en ad\u00e9quation avec les besoins de l\u2019entreprise.<\/li><li>Assurer une gestion compl\u00e8te du processus de recrutement, en coh\u00e9rence avec la roadmap annuelle.<\/li><li>Mettre en place des strat\u00e9gies de sourcing adapt\u00e9es (jobboards, r\u00e9seaux sociaux, viviers internes, etc.).<\/li><li>R\u00e9diger et diffuser les offres d\u2019emploi sur les canaux les plus pertinents.<\/li><li>G\u00e9rer le tri des CV et r\u00e9aliser les entretiens de pr\u00e9s\u00e9lection t\u00e9l\u00e9phonique.<\/li><li>Planifier et mener les entretiens individuels ou collectifs, ainsi que les tests de recrutement.<\/li><li>S\u00e9lectionner les candidats sur la base des r\u00e9sultats d\u2019entretiens et tests.<\/li><li>Constituer, organiser et entretenir un vivier de talents pour anticiper les besoins futurs.<\/li><\/ul><p><\/p><p><\/p><p><b>Mobilit\u00e9 interne &amp; gestion des talents<\/b><\/p><p><\/p><ul><li>Piloter les recrutements internes afin d\u2019assurer une vision crois\u00e9e des comp\u00e9tences disponibles.<\/li><li>G\u00e9rer les mobilit\u00e9s internes et interr\u00e9gionales.<\/li><\/ul><p><\/p><p><b>Int\u00e9gration &amp; suivi RH<\/b><\/p><p><\/p><ul><li>Assurer le suivi des int\u00e9grations et proposer les actions de remplacement si n\u00e9cessaire.<\/li><li>Enregistrer les embauches et mettre \u00e0 jour les informations dans le SIRH.<\/li><li>Suivre les mouvements du personnel et produire les tableaux de bord de recrutement.<\/li><\/ul><p><\/p><p><b>Reporting &amp; optimisation<\/b><\/p><p><\/p><ul><li>Suivre les indicateurs de performance du sourcing (taux de pr\u00e9s\u00e9lection, transformation par canal, efficacit\u00e9 des jobboards\u2026).<\/li><li>Identifier et recommander des m\u00e9thodes innovantes pour optimiser les recrutements en fonction des profils recherch\u00e9s et des moyens disponibles.<\/li><\/ul><p><\/p><p><\/p><ul><li><b>Le profil recherch\u00e9 <\/b><\/li><\/ul><p><\/p><ul><li>Vous avez un niveau Bac &#43; 3 minimum avec une sp\u00e9cialisation en gestion des Ressources Humaines.<\/li><li>Vous \u00eates parfaitement bilingue fran\u00e7ais\/anglais, avec un niveau C1 requis<\/li><li>Vous poss\u00e9dez au moins cinq (05) ann\u00e9es d&#39;exp\u00e9rience dans le recrutement.<\/li><li>Vous aimez le sourcing et la r\u00e9alisation d\u2019entretien en physique.<\/li><li>Vous avez le sens de l&#39;urgence et la capacit\u00e9 de travailler sous pression.<\/li><li>Vous \u00eates force de proposition, multit\u00e2che, rigoureux et aimez le challenge.<\/li><li>Vous ma\u00eetrisez les outils ATS et les syst\u00e8mes SIRH avec aisance<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution.<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Avantages<\/li><li>Un package attractif<\/li><li>Des conditions de travail optimales<\/li><li>Avantage : assurance sant\u00e9<\/li><li>Un environnement de travail agr\u00e9able et des perspectives d&#39;\u00e9volution facilit\u00e9es par l&#39;investissement de Concentrix dans la formation continue<\/li><\/ul><p><\/p><ul><li><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/li><\/ul>\",\"ats_external_id\":\"R1711569\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T16:04:43.931+08:00\",\"created_at\":\"2026-03-05T02:03:52.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Recrutement-Bilingue--F-M----Cotonou---Franais-Anglais_R1711569\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"aicha.garba@concentrix.com\"},\"first_name\":\"Garba, Aicha\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363233\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Recrutement-Bilingue--F-M----Cotonou---Franais-Anglais_R1711569\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Recrutement-Bilingue--F-M----Cotonou---Franais-Anglais_R1711569\/apply\",\"job_requisition_id\":\"R1711569\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"first_name\":\"Innocent Gassissou Litassou (102564520)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1711569\",\"wid\":\"d77a2d3f28e41018fbe12ac7e4970000\",\"descriptor\":\"Charg\u00e9(e) de Recrutement Bilingue (F\/M) - Cotonou - Fran\u00e7ais\/Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"614\",\"campaign_id\":\"22480\",\"campaign_title\":\"Advisor I, Customer Service R1711566\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent  (Italian-speaking) - POS System Solutions\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support Agent in Porto, Portugal <\/span><\/b>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support Agent, you will:<\/p><ul><li>You are the voice of our company \u2013 the direct link to our customers<\/li><li>Take care of our Italian-speaking customers by phone, email, chat and social media\u00a0channels<\/li><li>Support competently our merchants for all questions and inquiries about our product\u00a0and service<\/li><li>Work on the optimisation of all processes related to our customers, to\u00a0<br \/>constantly increase the happiness of our merchants<\/li><li>Work with other departments together, for example, Sales and Marketing<\/li><li>You will be part of an international and multilingual team<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in<b> Italian<\/b><b> (C1) <\/b><\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Strong communication skills: approachable, patient and customer-oriented<\/li><li>High level of empathy: providing excellent, customer-friendly service is your top priority<\/li><li>Capable of managing escalation processes and resolving complex issues<\/li><li>Prior experience as customer support<\/li><li>Familiarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once<\/li><li>Problem-solving mindset, curious and persistent in resolving issues<\/li><li>Well-organized and able to stay calm under pressure<\/li><li>Proficient in using a smartphone, tablet and computers<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Work in a central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1711566\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:58:36.165+08:00\",\"created_at\":\"2026-03-05T02:03:49.226+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---Italian-speaking----POS-System-Solutions_R1711566-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363139\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---Italian-speaking----POS-System-Solutions_R1711566-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---Italian-speaking----POS-System-Solutions_R1711566-1\/apply\",\"job_requisition_id\":\"R1711566\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711566\",\"wid\":\"88d11e79590b1018fa8649329aef0000\",\"descriptor\":\"Customer Support Agent  (Italian-speaking) - POS System Solutions\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"615\",\"campaign_id\":\"22479\",\"campaign_title\":\"Advisor I, Customer Service R1711565\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent  (German-speaking) - POS System Solutions -Remote\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Support Agent in Portugal (Remote) <\/span><\/b>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you&#39;ll <span>have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><\/p><p><\/p><p>As a Customer Support Agent, you will:<\/p><ul><li>You are the voice of our company \u2013 the direct link to our customers<\/li><li>Take care of our German-speaking customers by phone, email, chat and social media\u00a0channels<\/li><li>Support competently our merchants for all questions and inquiries about our product\u00a0and service<\/li><li>Work on the optimisation of all processes related to our customers, to\u00a0<br \/>constantly increase the happiness of our merchants<\/li><li>Work with other departments together, for example, Sales and Marketing<\/li><li>You will be part of an international and multilingual team<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in <b>German (C1)<\/b> <\/span><\/li><li><span>Advanced level of <b>English (B2)<\/b><\/span><\/li><li>Strong communication skills: approachable, patient and customer-oriented<\/li><li>High level of empathy: providing excellent, customer-friendly service is your top priority<\/li><li>Capable of managing escalation processes and resolving complex issues<\/li><li>Prior experience as customer support<\/li><li>Familiarity with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once<\/li><li>Problem-solving mindset, curious and persistent in resolving issues<\/li><li>Well-organized and able to stay calm under pressure<\/li><li>Proficient in using a smartphone, tablet and computers<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Work from home in Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div>\",\"ats_external_id\":\"R1711565\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:58:36.105+08:00\",\"created_at\":\"2026-03-05T02:03:49.027+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---German-speaking----POS-System-Solutions--Remote_R1711565\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363077\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---German-speaking----POS-System-Solutions--Remote_R1711565\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Support-Agent---German-speaking----POS-System-Solutions--Remote_R1711565\/apply\",\"job_requisition_id\":\"R1711565\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711565\",\"wid\":\"765f7d98c7d61018fa6b55b90aaf0000\",\"descriptor\":\"Customer Support Agent  (German-speaking) - POS System Solutions -Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"616\",\"campaign_id\":\"22473\",\"campaign_title\":\"Advisor I, Customer Service R1711540\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0<span>Customer Service Representative in Porto, Portugal (On-Site)<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><span>Manage incoming phone calls<\/span><\/li><li><span>Identify and assess customers\u2019 needs to achieve satisfaction<\/span><\/li><li><span>Build sustainable relationships and trust with customer through open and interactive communication<\/span><\/li><li><span>Provide accurate, valid and complete information by using the right tools<\/span><\/li><li><span>Follow clients\u2019 communication procedures and guidelines<\/span><\/li><li><span>Take the extra mile to engage customers<\/span><\/li><li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li><li>Problem-solving<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><span>Fluent, verbal and written in German (C1);\u00a0<\/span><\/li><li><span>Excellent communication skills;<\/span><span>\u00a0<\/span><\/li><li><span>Strong phone contact handling skills and active listening;<\/span><span>\u00a0<\/span><\/li><li><span>Customer orientation and ability to adapt\/respond to different types of characters.<\/span><\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Central location in Porto,\u00a0Portugal<\/span><\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1711540\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:58:36.235+08:00\",\"created_at\":\"2026-03-05T00:07:16.285+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Representative--German-speaking----Banking-Company_R1711540\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362994\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Representative--German-speaking----Banking-Company_R1711540\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer-Service-Representative--German-speaking----Banking-Company_R1711540\/apply\",\"job_requisition_id\":\"R1711540\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711540\",\"wid\":\"b40598bd24721018f7bccd087d6a0000\",\"descriptor\":\"Customer Service Representative (German-speaking) - Banking Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"617\",\"campaign_id\":\"22471\",\"campaign_title\":\"Advisor I, Customer Service R1711509\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>D\u00e9couvre le pouvoir d&#39;une carri\u00e8re qui change la donne<\/b><\/p><p>Es-tu \u00e0 la recherche de l&#39;avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 la technologie et \u00e0 des solutions int\u00e9gr\u00e9es, dans plus de 70 pays. Nous sommes fiers d&#39;\u00eatre r\u00e9compens\u00e9s par des prix tels que &#34;World&#39;s Best Workplaces&#34;, &#34;Best Companies for Career Growth&#34; et &#34;Best Company Culture&#34;, ann\u00e9e apr\u00e8s ann\u00e9e.<\/p><p><\/p><p>Si tu cherches \u00e0 \u00e9voluer et \u00e0 \u00eatre inspir\u00e9, en tant que<span>\u00a0<\/span><b>Repr\u00e9sentant du Service Client\u00e8le \u00e0 Braga, Portugal (Sur site<\/b>), tu feras partie de notre \u00e9quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant\u00e9, et plus encore.<\/p><p><\/p><p><\/p><p><b>D\u00e9veloppement professionnel et personnel<\/b><\/p><p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r\u00e9ussir. Chez Concentrix, il existe un v\u00e9ritable potentiel de carri\u00e8re et d&#39;\u00e9volution personnelle. En effet, pr\u00e8s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C&#39;est pourquoi nous offrons une gamme de programmes GRATUITS d&#39;apprentissage et de d\u00e9veloppement con\u00e7us pour te mettre sur la voie du type de carri\u00e8re que t\u2019as toujours envisag\u00e9.<\/p><p><\/p><p><\/p><p><b>Ce que tu feras dans ce r\u00f4le<\/b><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le au sein de notre \u00e9quipe, tu vas :<\/p><ul><li>R\u00e9pondre rapidement et professionnellement aux demandes des clients.<\/li><li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult\u00e9s avec la plateforme de gestion financi\u00e8re.<\/li><li>Aider les utilisateurs \u00e0 naviguer sur la plateforme, expliquer les fonctionnalit\u00e9s et s&#39;assurer qu&#39;ils peuvent maximiser l&#39;utilisation des outils financiers et des ressources disponibles.<\/li><li>Offrir des conseils sur les principes financiers de base, la budg\u00e9tisation et la planification financi\u00e8re aux utilisateurs qui peuvent avoir besoin d&#39;aide pour comprendre des caract\u00e9ristiques ou des fonctionnalit\u00e9s sp\u00e9cifiqu<\/li><\/ul><p><\/p><p><b>Tes qualifications<\/b><\/p><p>Concentrix te conviendra parfaitement si :<\/p><ul><li>T&#39;as un niveau \u00e9lev\u00e9 de Fran\u00e7ais (\u00e9crit et oral)<\/li><li>T&#39;as d\u2019excellentes comp\u00e9tences en r\u00e9daction et communication<\/li><li>T&#39;es proactif, ax\u00e9 sur les r\u00e9sultats, motiv\u00e9 et capable de travailler en \u00e9quipe<\/li><li>T&#39;es patient(e) et passionn\u00e9(e) par le contact humain<\/li><\/ul><p><\/p><p>Si tu penses ne pas avoir tous les atouts en main, nous t\u2019encourageons tout de m\u00eame \u00e0 poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu&#39;il s&#39;agisse de celui-ci ou d&#39;un autre.<\/p><p><\/p><p><\/p><p><b>Quels sont tes avantages<\/b><\/p><p>Dans ce r\u00f4le, nous offrons des avantages qui t\u2019aident \u00e0 soutenir un style de vie unique :<\/p><ul><li>Temps plein avec contrats \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (n\u00e9gociables en fonction de ton exp\u00e9rience et des besoins de notre client)<\/li><li>Salaire comp\u00e9titif et prime de performance<\/li><li>Situation centrale Braga, Portugal<\/li><li>Possibilit\u00e9s de primes de Refer a Friend (parrainage d\u2019un ami)<\/li><li>Formation compl\u00e8te et r\u00e9mun\u00e9r\u00e9e sur l&#39;entreprise et le projet sur lequel tu vas travailler<\/li><li>Programmes de d\u00e9veloppement de carri\u00e8re<\/li><\/ul><p><\/p><p><\/p><p><b>D\u00e9couvre ta meilleure version!<\/b><\/p><p>Si tout cela te semble \u00eatre la prochaine \u00e9tape id\u00e9ale de ton parcours professionnel, nous voulons te conna\u00eetre. Postule d\u00e8s aujourd&#39;hui et d\u00e9couvre pourquoi plus de 440k&#43; game-changers \u00e0 travers le monde appellent Concentrix leur &#34;employeur de choix&#34;.<\/p><p><\/p><p><\/p><p><b>Concentrix est un employeur qui souscrit au principe de l&#39;\u00e9galit\u00e9 des chances<\/b><\/p><p><i>Nous sommes fiers d&#39;\u00eatre une seule \u00e9quipe, une seule entreprise, \u00e0 l&#39;\u00e9chelle mondiale. Nous nous engageons \u00e0 offrir des chances \u00e9gales d&#39;emploi \u00e0 tous les candidats et \u00e0 cr\u00e9er un environnement de travail exempt de discrimination et de harc\u00e8lement. Toutes nos pratiques de recrutement sont fond\u00e9es sur les besoins de l&#39;entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l&#39;\u00e2ge, de l&#39;identit\u00e9 sexuelle, de l&#39;orientation sexuelle, de la religion, de l&#39;origine ethnique, de la situation familiale ou parentale, de l&#39;origine nationale, du handicap ou de toute autre classification prot\u00e9g\u00e9e par les lois nationales en vigueur.<\/i><\/p><p><\/p><p><\/p><p><b>L&#39;\u00e9ligibilit\u00e9 \u00e0 l\u2019emploi<\/b><\/p><p>Conform\u00e9ment \u00e0 la l\u00e9gislation portugaise, seuls les candidats l\u00e9galement autoris\u00e9s \u00e0 travailler au Portugal seront pris en consid\u00e9ration pour ce poste.<\/p>\",\"ats_external_id\":\"R1711509\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.930+08:00\",\"created_at\":\"2026-03-05T00:07:14.910+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Assistant-e--clientle--Francophone----Plateforme-de-gestion-financire_R1711509\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367990\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Assistant-e--clientle--Francophone----Plateforme-de-gestion-financire_R1711509\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Assistant-e--clientle--Francophone----Plateforme-de-gestion-financire_R1711509\/apply\",\"job_requisition_id\":\"R1711509\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711509\",\"wid\":\"b418152119031018f34f80e21a840000\",\"descriptor\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1392\",\"campaign_id\":\"14289\",\"campaign_title\":\"Quality Evaluator R1711449\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><b>Core Responsibilities<\/b><\/p><ul><li>Monitor, evaluate and \/ or audit a sampling of phone calls and other contact methods including chat and email.<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders.<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices.<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies.<\/li><li>Participate in quality task forces with Business stakeholders.<\/li><li>Complete phone time to keep current on programs (if applicable).<\/li><li>Contribute to maintaining forms and legends documents.<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive balanced scorecards and count profitability goals.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>&#43; 1 year of experience in a similar position preferably in call center or BPO industry.<\/li><li>Fluent in Polish (C1\/C2) and English (B2).<\/li><li>Detail-oriented.<\/li><li>Ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Effective communication skills, both written and verbal.<\/li><li>Ability to work from our office in Katowice.<\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to MyBenefit system, private healthcare (Luxmed), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1711449\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:16:49.441+08:00\",\"created_at\":\"2026-03-04T22:04:42.285+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Analyst-with-Polish_R1711449\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"English\",\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367813\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Analyst-with-Polish_R1711449\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Analyst-with-Polish_R1711449\/apply\",\"job_requisition_id\":\"R1711449\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711449\",\"wid\":\"3012990549621018ecb84e18d8150000\",\"descriptor\":\"Quality Analyst with Polish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"618\",\"campaign_id\":\"22468\",\"campaign_title\":\"Advisor I, Customer Service R1711455\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Rent-a-Car\",\"street\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"address\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4705-319\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for a rental car<\/b><b> in Braga, Portugal (On-Site)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of English (C1 written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1711455\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-26T20:12:45.325+08:00\",\"created_at\":\"2026-03-04T22:04:33.825+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--English-speaking----Rent-a-Car---Hybrid_R1711455\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4705-319\",\"primary_location\":{\"id\":\"PT-BRA-PROFH-01\",\"wid\":\"e3ece62c945d101d4798ccd6b1460000\",\"descriptor\":\"PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366156\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--English-speaking----Rent-a-Car---Hybrid_R1711455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Centro-Empresarial-de-Braga-Rua-Prof-Henrique-Bastos-Lote-A4-e-A5-Ferreiro\/Customer-Service-Representative--English-speaking----Rent-a-Car---Hybrid_R1711455\/apply\",\"job_requisition_id\":\"R1711455\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711455\",\"wid\":\"2bd43e3f068d1018edf07603581f0000\",\"descriptor\":\"Customer Service Representative (English-speaking) - Rent-a-Car\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1393\",\"campaign_id\":\"14280\",\"campaign_title\":\"Associate, Financial Planning &amp; Analysis R1711407\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Financial Planning Analyst\",\"street\":\"ITA Cagliari\",\"address\":\"ITA Cagliari\",\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"postal_code\":\"09123\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p>At<span>\u00a0<\/span><b><i>Concentrix,<\/i><\/b><span>\u00a0<\/span>we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet. We are dedicated to embracing change-makers with diverse backgrounds who are curious and willing to learn.<\/p><p>We are currently looking for a #gamechanger with a junior background in Finance to join our Amazing Team in Italy!<\/p><p><\/p><p>This role is Hybrid-based in: Cagliari - Sa Illetta<\/p><p><\/p><p><b>Role Overview:<\/b><\/p><p>As a Junior Financial Planning &amp; Analysis, you will provide essential financial support to management. You will be responsible for monthly financial reporting, performance analysis, and profitability assessments of clients or business segments.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Conduct monthly financial reporting and analysis of performance.<\/li><li>Analyze profitability across clients or business segments.<\/li><li>Contribute to the development of annual budgets for revenue and costs by client.<\/li><li>Provide input for monthly revenue forecasts by client.<\/li><li>Support meetings discussing monthly results and forecast expectations.<\/li><li>Assist in month-end closing processes.<\/li><li>Collaborate with the AR Team to set up billing contracts.<\/li><li>Assist in billing system entries and sending invoices.<\/li><li>Monitor and report on collections.<\/li><li>Perform ad hoc analysis.<\/li><li>Work efficiently with cross-functional and geographically diverse teams.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Finance\/Accounting with 1-2 years of relevant financial experience preferred.<\/li><li>Proficient in financial tools, systems, and applications.<\/li><li>Advanced Excel skills.<\/li><li>Strong communication skills, both written and verbal.<\/li><li>Ability to work well in Team<\/li><li>Understanding and utilization of basic general ledger systems and software.<\/li><li>Experience in financial analysis and reporting.<\/li><li>Willingness to work a flexible schedule.<\/li><li>English at least B2 Level<\/li><\/ul><p><\/p><p><b>What we offer<\/b><\/p><p><\/p><ul><li>You will be part of a Fortune 500 company<\/li><li>and a #gamechanger of one of the biggest global technology and services leaders<\/li><li>In a fast-growing environment<\/li><li>You will work on a Hybrid model<\/li><li>In our Amazing Office in Cagliari<\/li><li>You will get a Competitive salary for the position<\/li><li>With a great Bonus Plan and Welfare system<\/li><\/ul><p><\/p><p><\/p><p><b>Why Concentrix?<\/b><\/p><p>Join us if you are ready to go beyond WOW for our customers and be part of a team that values your unique talents. This is your opportunity to contribute to a thriving global business while enjoying the benefits of a hybrid work environment.<\/p><p><\/p><p><b>Diversity Disclaimer:<\/b><\/p><p>At Concentrix, we respect and celebrate the diversity of our game-changers. We are committed to creating an inclusive environment for all employees, where diverse backgrounds and perspectives are welco<\/p>\",\"ats_external_id\":\"R1711407\",\"location\":\"Cagliari, Cagliari\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:01:25.511+08:00\",\"created_at\":\"2026-03-04T20:04:51.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Junior-Financial-Planning-Analyst_R1711407\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Financial Planning and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagliari\",\"state\":\"Cagliari\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"09123\",\"primary_location\":{\"id\":\"IT-CAG-SARDI-Y0\",\"wid\":\"b67da9176e3d1062f9df2996e510bea1\",\"descriptor\":\"ITA Cagliari\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"giuseppe.serra@concentrix.com\"},\"first_name\":\"Serra, Giuseppe\"},\"categories\":[{\"descriptor\":\"CF Financial Planning and Analysis\"}],\"recruiters\":[{\"id\":\"101778008\",\"wid\":\"1a5d7fb62a7e1020e2aeee1c59df0000\",\"descriptor\":\"Giuseppe Serra (101778008)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0089\",\"descriptor\":\"Associate, Financial Planning & Analysis\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363006\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Junior-Financial-Planning-Analyst_R1711407\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy-Cagliari\/Junior-Financial-Planning-Analyst_R1711407\/apply\",\"job_requisition_id\":\"R1711407\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luca.gambarotto@concentrix.com\"},\"first_name\":\"Luca Gambarotto (102385795)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1711407\",\"wid\":\"645ee6037d1c1018e889174e9b900000\",\"descriptor\":\"Junior Financial Planning Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1394\",\"campaign_id\":\"14279\",\"campaign_title\":\"Associate, Sales Trainer R1707850\",\"campaign_type\":\"job_application\",\"job_title\":\"Flex Team Leader\/Trainer (German Speaker)\",\"street\":\"GRC Athens - Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Flex Team Leader\/Trainer is a blended role responsible for managing daily team operations, setting performance goals, and delivering training to new or existing employees, often in a fast-paced environment. They bridge the gap between upper management and staff, ensuring that team members have the skills needed to achieve business targets.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><\/p><ul><li><p><b>Coaching &amp; Training: <\/b>Developing and delivering training programs (onboarding, product knowledge, sales techniques). This involves both teaching new information and demonstrating skills on the sales floor. Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement.<\/p><\/li><li><p><b>Performance Management: <\/b>Monitoring key performance indicators (KPIs), delivering feedback, and conducting coaching sessions to improve performance. Analyzing data and performance trends to develop and implement strategic sales plays and best practices for specific territories.<\/p><\/li><li><p><b>Team Leadership: <\/b>Leading team meetings to review performance metrics and set priorities to ensure alignment and focus on goals. Motivating team members, managing daily operations, and fostering a high-performance culture.<\/p><\/li><li><p><b>Stakeholder Management: <\/b>Partner with internal and external stakeholders to develop and deliver effective training programs that enhance client-specific sales knowledge and skills. Collaborating with stakeholders to optimize sales processes and systems for a superior customer experience.<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p>Subject matter expert and proven leader within peer group.<\/p><\/li><li><p>Experience in sales training, coaching, or enablement.<\/p><\/li><li><p>Results-oriented with a focus on meeting sales targets.<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM strongly preferred, as well as performance tracking.<\/p><\/li><li><p>Ability to communicate and demonstrate various strategies, platforms, and skills to varied audience<\/p><\/li><li><p><b>German language fluency<\/b><\/p><\/li><\/ul><p><\/p><p><\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1707850\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T18:12:20.096+08:00\",\"created_at\":\"2026-03-04T20:04:50.662+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Trainer_R1707850\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - Minwos 10-16\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3243\",\"descriptor\":\"Associate, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368129\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Trainer_R1707850\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/Sales-Trainer_R1707850\/apply\",\"job_requisition_id\":\"R1707850\"}],\"organizations\":[{\"wid\":\"399e513c0e2b101fc8ec525cdc130000\",\"descriptor\":\"W0ZN0I P_Bp\",\"reference_id\":\"W0ZN0I\",\"custom_reference_id\":\"W0ZN0I\",\"company_reference_id\":null},{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101fc71ed63f9d080000\",\"descriptor\":\"16851 - British Petroleum - WHFR1641\",\"reference_id\":\"WHFR1641\",\"custom_reference_id\":\"WHFR1641\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dimitrios.theodorou@concentrix.com\"},\"first_name\":\"Dimitrios Theodorou (102559800)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707850\",\"wid\":\"5275798af1be10184b70c1a1d5230000\",\"descriptor\":\"Flex Team Leader\/Trainer (German Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"425\",\"campaign_id\":\"2952\",\"campaign_title\":\"GTM - German - Cairo(Copy - 03\/04\/26  6:47:25)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"619633178\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T03:59:13.191+04:00\",\"created_at\":\"2026-03-04T18:47:25.375+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTUy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTUy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1395\",\"campaign_id\":\"14275\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710289\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Windows365\/EndPoint\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Cloud Solution Architect \u2013 Windows365\/EndPoint<\/b> is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s endpoint solutions, Windows 365, Azure Virtual Desktop (AVD), Intune, MCEM<\/p><p><\/p><p><b>Responsibilities<\/b>:<\/p><ul><li><p>Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/p><\/li><li><p>Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal.\u00a0<\/p><\/li><li><p>Explore growth opportunities:\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.\u00a0<\/p><\/li><li><p>Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.\u00a0<\/p><\/li><li><p>Embrace a growth mindset:\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.\u202f<\/p><\/li><li><p>Learn-it-all:\u00a0Demonstrate\u00a0a self-learner mindset through continuous, self-directed learning in areas such as\u00a0endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and\u00a0maintain\u00a0technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.\u202f\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b>:<\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience.<\/p><\/li><li><p>10&#43; years experience working in a customer-facing role (e.g., internal and\/or external) relevant to this role.<\/p><\/li><li><p>Technical\u00a0certifications\u00a0in\u00a0relevant technologies or disciplines\u00a0(e.g.,\u00a0Azure\u00a0Architecture and Administration,\u00a0Microsoft 365\u00a0Endpoint\u00a0Administration,\u00a0Virtualization Technologies, etc.)\u00a0<\/p><\/li><li><p>Deep technical expertise in Windows 365, Azure Virtual Desktop, Microsoft Intune, MECM, and Migration from MECM to Intune running at Enterprise-scale.\u00a0<\/p><\/li><li><p>Solid hands-on experience leading technical projects relevant to this role.\u00a0<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1710289\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"92.37\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-04-17T22:09:56.412+08:00\",\"created_at\":\"2026-03-04T18:10:28.446+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1710289-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0286\",\"descriptor\":\"Lead Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368884\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1710289-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1710289-1\/apply\",\"job_requisition_id\":\"R1710289\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710289\",\"wid\":\"6b8797fcc427101854c2449efa7f0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Windows365\/EndPoint\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"619\",\"campaign_id\":\"22467\",\"campaign_title\":\"Advisor I, Customer Service R1711386\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Fran\u00e7ais\",\"street\":\"TUN Le kram - sis au N\u00b012 rue ibn sinaa zone industrille kheireddine\",\"address\":\"TUN Le kram - sis au N\u00b012 rue ibn sinaa zone industrille kheireddine\",\"city\":\"zone industril le kram, Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":null,\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !<span>\u00a0<\/span><\/b><b>&#x1f3af;<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client Service Client<\/b><\/p><p><\/p><p>En tant que Conseiller Client Service Client, vous jouerez un r\u00f4le essentiel en :<\/p><ul><li><b>R\u00e9pondant aux besoins des clients :<\/b><span>\u00a0<\/span>Assurer un service de qualit\u00e9 en r\u00e9pondant aux questions via t\u00e9l\u00e9phone, email ou chat.<\/li><li><b>R\u00e9solvant les probl\u00e8mes :<\/b><span>\u00a0<\/span>Identifier et traiter les demandes ou r\u00e9clamations pour garantir la satisfaction des clients.<\/li><li><b>Fid\u00e9lisant les clients :<\/b><span>\u00a0<\/span>Apporter des solutions personnalis\u00e9es pour renforcer la confiance et la fid\u00e9lit\u00e9 des clients.<\/li><li><b>Contribuant \u00e0 l\u2019am\u00e9lioration continue :<\/b><span>\u00a0<\/span>Partager les retours des clients pour optimiser nos services et processus.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><ul><li><b>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/b><span>\u00a0<\/span>:<ul><li>Prime de langue d\u00e9di\u00e9e \u00e0 nos Game-Changers multilingues.<\/li><li>Prime de performance motivantes.<\/li><li>Prime d&#39;assiduit\u00e9.<\/li><li><span>Des tickets restaurant <\/span> d\u00e9s le premier jour sans cotisation<\/li><li>Primes diverses (prime Ramadan, prime Aid Edhha, prime mariage , Prime de scolarit\u00e9\u2026)<\/li><\/ul><\/li><li><b>Des avantages sociaux exceptionnels<\/b><span>\u00a0<\/span>:<ul><li>Assurance sant\u00e9 avantageuse apr\u00e8s 9 mois.<\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li>Transport assur\u00e9\u00a0vous permettant de vous rendre sur votre lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.<\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><\/ul><\/li><li><b>Un environnement de travail dynamique :<\/b><ul><li>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li><b>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/b>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/li><li><b>Poss\u00e8dent un excellent sens de la communication<\/b>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/li><li><b>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/b>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/li><li><b>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/b><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client. &#x1f31f;<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p><b>Tests en ligne (1h)<\/b><span>\u00a0<\/span>: Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un email vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/p><p><\/p><p><b>\u00c9change t\u00e9l\u00e9phonique<\/b><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p><b>E<\/b><b>ntretien en pr\u00e9sentiel<\/b><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<span>\u00a0<\/span><b>&#x1f680;<\/b><\/p><p><\/p><p><\/p><h2><\/h2>\",\"ats_external_id\":\"R1711386\",\"location\":\"zone industril le kram, Tunis\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:58:42.985+08:00\",\"created_at\":\"2026-03-04T18:10:23.379+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Service-client---Franais_R1711386\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"zone industril le kram, Tunis\",\"state\":null,\"country\":{\"wid\":\"db69e508446c11de98360015c5e6daf6\",\"iso2\":\"TN\",\"iso3\":\"TUN\",\"descriptor\":\"Tunisia\",\"iso_numeric\":\"788\"},\"postal_code\":\"1053\",\"primary_location\":{\"id\":\"TN-TUN-LEKRA-01\",\"wid\":\"0e8b833101ca1023ee23cf631b9c0000\",\"descriptor\":\"TUN Le kram - sis au N\u00b012 rue ibn sinaa zone industrille kheireddine\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"selima.benammar@concentrix.com\"},\"first_name\":\"Ben Ammar, Selima\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101100069\",\"wid\":\"ca3ee1a4e6b1105d7d36f8909f4a4e28\",\"descriptor\":\"Mohamed Jaziri (101100069)\"},{\"id\":\"166640\",\"wid\":\"60219339f7a01064839a846b28ccd6ea\",\"descriptor\":\"Haythem Lakhneche (166640)\"},{\"id\":\"102025682\",\"wid\":\"86b79d593d28010df1ce1d4552ae0000\",\"descriptor\":\"Helmi Zeramdini (102025682)\"},{\"id\":\"411413\",\"wid\":\"60219339f7a0106475f0861d8726b0d8\",\"descriptor\":\"Wafa Ouchem Ep Khiari (411413)\"},{\"id\":\"102105028\",\"wid\":\"578525801f63100faeab465a546a0000\",\"descriptor\":\"Selima Ben Ammar (102105028)\"},{\"id\":\"168083\",\"wid\":\"60219339f7a01064837ab665cb448924\",\"descriptor\":\"Chadlia Mathlouthi (168083)\"},{\"id\":\"408115\",\"wid\":\"60219339f7a0106483802cdb61b09784\",\"descriptor\":\"Imen Khaled (408115)\"},{\"id\":\"298219\",\"wid\":\"60219339f7a0106475ee1f5c1c7aa8f0\",\"descriptor\":\"Najla Jlassi (298219)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362907\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Service-client---Franais_R1711386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUN-Le-kram---sis-au-N12-rue-ibn-sinaa-zone-industrille-kheireddine\/Conseiller-Client--F-H----Service-client---Franais_R1711386\/apply\",\"job_requisition_id\":\"R1711386\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"riadh.tarifa@concentrix.com\"},\"first_name\":\"Riadh Tarifa (216242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711386\",\"wid\":\"40410a4cce361018e4a5da298ea30000\",\"descriptor\":\"Conseiller Client (F\/H) - Service client - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"620\",\"campaign_id\":\"22464\",\"campaign_title\":\"Advisor I, Customer Service R1711358\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (German-speaking) - for Audi - Remote\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal <span>(Remote),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li><span>Full Work from Home<\/span> position based in Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1711358\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:50.842+08:00\",\"created_at\":\"2026-03-04T18:10:22.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--German-speaking----for-Audi---Remote_R1711358-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368088\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--German-speaking----for-Audi---Remote_R1711358-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--German-speaking----for-Audi---Remote_R1711358-1\/apply\",\"job_requisition_id\":\"R1711358\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711358\",\"wid\":\"6b8797fcc4271018e0c98f4684200000\",\"descriptor\":\"Service Representative (German-speaking) - for Audi - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"621\",\"campaign_id\":\"22463\",\"campaign_title\":\"Advisor I, Customer Service R1711352\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (European Portuguese-speaking) - For Audi\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Audi in Portugal <span>(Work on-site),<\/span><\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of European Portuguese (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work on-site in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1711352\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.379+08:00\",\"created_at\":\"2026-03-04T18:10:22.333+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--European-Portuguese-speaking----For-Audi_R1711352\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367941\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--European-Portuguese-speaking----For-Audi_R1711352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--European-Portuguese-speaking----For-Audi_R1711352\/apply\",\"job_requisition_id\":\"R1711352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711352\",\"wid\":\"645ee6037d1c1018e0594859b1c90000\",\"descriptor\":\"Service Representative (European Portuguese-speaking) - For Audi\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"338\",\"campaign_id\":\"630\",\"campaign_title\":\"JTI | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. komunikacji z klientem i wsparcia sprzeda\u017cy\",\"street\":\"Katowice, Zabrska 19, Global Office Park\",\"address\":\"Katowice, Zabrska 19, Global Office Park\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40-083\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p>Lubisz rozmawia\u0107 z lud\u017ami i budowa\u0107 dobre relacje? Chcesz pracowa\u0107 w dynamicznym \u015brodowisku i mie\u0107 realny wp\u0142yw na do\u015bwiadczenie klienta?<br \/>Do\u0142\u0105cz do naszego zespo\u0142u i rozwijaj swoje kompetencje w obszarze obs\u0142ugi klienta i sprzeda\u017cy.<br \/><br \/><strong>Tw&oacute;j przysz\u0142y zakres obowi\u0105zk&oacute;w:<\/strong><br \/>&bull; Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, maili oraz czat&oacute;w od klient&oacute;w&nbsp;<br \/>&bull; Budowanie pozytywnych relacji z klientami poprzez profesjonaln\u0105 komunikacj\u0119&nbsp;<br \/>&bull; Przygotowywanie ofert dopasowanych do potrzeb klienta&nbsp;<br \/>&bull; Wprowadzanie danych do systemu i dbanie o ich poprawno\u015b\u0107&nbsp;<br \/>&bull; Wysoka jako\u015b\u0107 obs\u0142ugi klienta&nbsp;<br \/><br \/><strong>Do\u0142\u0105cz do nas je\u015bli:<\/strong><br \/>&bull; Polski jest Twoim j\u0119zykiem ojczystym<br \/>&bull; Znasz j\u0119zyk angielski (poziom B2)<br \/>&bull; Jeste\u015b nastawiony\/na na klienta i chcesz pomaga\u0107 innym<br \/>&bull; Posiadasz umiej\u0119tno\u015bci komunikacyjne oraz swobod\u0119 w prowadzenia rozm&oacute;w z klientami&nbsp;<br \/>&bull; Masz do\u015bwiadczenie w obs\u0142udze klienta i gotowo\u015b\u0107 do szybkiego zdobycia wiedzy&nbsp;<br \/>&bull; Umiesz aktywnie s\u0142ucha\u0107&nbsp;<br \/>&bull; Skrupulatnie wype\u0142niasz swoje zadania (wprowadzanie danych) oraz dobrze organizujesz swoj\u0105 prac\u0119&nbsp;<br \/><br \/><strong>To co chcemy Ci zaoferowa\u0107 to:<\/strong><br \/>&bull; Prac\u0119 przy projekcie globalnej marki &mdash; wsp&oacute;\u0142prac\u0119 z liderem bran\u017cy tytoniowej&nbsp;<br \/>&bull; Zatrudnienie w pe\u0142nym wymiarze czasu pracy od poniedzia\u0142ku do pi\u0105tku (8:00&ndash;21:00) oraz czasami w weekendy (9:00&ndash;18:00)&nbsp;<br \/>&bull; Mo\u017cliwo\u015b\u0107 dopasowania grafiku do Twoich potrzeb&nbsp;<br \/>&bull; Komfortowe i nowoczesne biuro w centrum Katowic&nbsp;<br \/>&bull; Kompleksowe szkolenie przygotowuj\u0105ce do pracy&nbsp;<br \/>&bull; Program Talent Development &mdash; realna mo\u017cliwo\u015b\u0107 rozwoju i awansu&nbsp;<br \/>&bull; Program polece\u0144 pracowniczych&nbsp;<br \/>&bull; Szkolenia j\u0119zykowe rozwijaj\u0105ce Twoje kompetencje<\/p>\",\"ats_external_id\":\"2354887607\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-13T12:33:28.259+02:00\",\"created_at\":\"2026-03-04T16:40:02.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"119\",\"campaign_id\":\"29\",\"campaign_title\":\"Classification_campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":\"Callao Region\",\"postal_code\":null,\"region\":null,\"country\":\"Peru\",\"short_description\":\"Call Center Agent\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Per&uacute;!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas de clientes por tel&eacute;fono.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soluciones efectivas y registrar la informaci&oacute;n con precisi&oacute;n.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos internos y mantener una actitud emp&aacute;tica y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Peru!<\/p>\",\"ats_external_id\":\"863880989\",\"location\":\"Callao Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T18:59:03.390-05:00\",\"created_at\":\"2026-03-04T15:39:37.729-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"recruiter\":{\"email\":{\"wid\":\"3e7ad8172dca100ab32f24cc65180004\",\"address\":\"adriana.pinto1@concentrix.com\"},\"last_name\":\"Pinto\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338586\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\/apply\",\"job_requisition_id\":\"R1664365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"09134032de5010040947298156290006\",\"address\":\"ricardo.vargas1@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Ricardo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664365\",\"wid\":\"67b4b06b879b10284eefb6c1cf660001\",\"descriptor\":\"R1664365 Tech Support EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1921\",\"campaign_id\":\"590\",\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ Dutch \/ Dutch Publication\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Agent (m\/v\/x) Social Media Support \u2013 Nederlands und Engels\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Spreek jij vloeiend Nederlands en Engels? Dan is deze baan jou op het lijf geschreven!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>De details op een rij:<\/strong><\/h3>\\n<p>Zo snel mogelijk | Fulltime | Berlijn &ndash; Andreasstra&szlig;e 10 | Nederlands (C1) en Engels (B2) | Maandag t\/m vrijdag tussen 08:45 en 17:15 uur | &euro; 2.750,00 bruto per maand | Bonussen tot wel &euro; 687,00 per maand | Taalvergoeding: &euro; 300,00 per maand bovenop je salaris | Contract voor bepaalde tijd<\/p>\\n<p><strong>Past dit perfect in jouw dagelijks leven?<\/strong> Mooi! Dan is het nu aan ons: lees snel verder en laat je verrassen door wat wij jou te bieden hebben.<\/p>\\n<h3><br \/><strong>Wat ga je doen?<\/strong><\/h3>\\n<p>In de rol van <strong>Sales Agent (m\/v\/d)<\/strong> binnen ons team ga je:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bestaande klanten<\/strong> (bureaus of adverteerders) <strong>benaderen<\/strong> via telefoon, chat en e-mail.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Verkoopkansen identificeren<\/strong> en je zakelijke contacten de beste oplossing bieden.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Marketingcampagnes analyseren<\/strong> namens je klanten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Digitale campagnes opzetten<\/strong> en het succes ervan nauwgezet monitoren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Campagnetrends herkennen<\/strong> en proactief inspelen op uitdagende ontwikkelingen.<\/p>\\n<\/li>\\n<li>\\n<p>De klantervaring verbeteren door te <strong>stimuleren het maximale uit het product te halen. <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h3><br \/><strong>Jouw profiel<\/strong><\/h3>\\n<p>Concentrix is de perfecte match voor jou als je:<\/p>\\n<ul>\\n<li>\\n<p>De Nederlandse taal vloeiend beheerst (minimaal C1) en een zeer goede kennis van het Engels hebt (minimaal B2).<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong>1 jaar ervaring in Sales<\/strong> hebt &ndash; je hebt een commerci&euml;le mindset, bent resultaatgericht en beschikt over ondernemersgeest en overtuigingskracht.<\/p>\\n<\/li>\\n<li>\\n<p>Een <strong>echte expert wilt worden<\/strong> in alle advertentie-oplossingen voor social media.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikt over <strong>sterke analytische, organisatorische en creatieve vaardigheden<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Uitstekende communicatieve en sociale skills<\/strong> hebt en altijd klantgericht bent.<\/p>\\n<\/li>\\n<li>\\n<p>In het bezit bent van een <strong>geldig fulltime werkvisum voor Duitsland<\/strong> (studentenvisa worden niet geaccepteerd).<\/p>\\n<\/li>\\n<\/ul>\\n<p>Bonuspunten: Je hebt al ervaring met social media en\/of digitale marketing.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Wat levert het jou op?<\/strong><\/h3>\\n<p>In deze rol bieden we arbeidsvoorwaarden die perfect passen bij jouw lifestyle:<\/p>\\n<ul>\\n<li>\\n<p><strong>Salaris:<\/strong> Een vast maandsalaris van &euro; 2.750,00 bruto.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Taalbonus:<\/strong> Profiteer van je talenkennis en verdien elke maand &euro; 300,00 extra.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Prestatiebeloning:<\/strong> Goede resultaten worden beloond &ndash; verhoog je inkomen met een bonus tot wel &euro; 687,00 per maand.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Work-life balance:<\/strong> Een fulltime werkweek (40 uur), maar de weekenden zijn volledig voor jou!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Extraatjes:<\/strong> Gebruik onze shopping card met een maandelijks tegoed van &euro; 40,00 voor jouw eigen aankopen!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kortingen:<\/strong> Geniet van flinke kortingen op je favoriete merken via ons speciale platform voor medewerkers.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fit &amp; Gezond:<\/strong> Work hard, play hard! Maak gebruik van ons sportaanbod en duik na het werk de gym in met een fijne korting op je lidmaatschap bij geselecteerde sportscholen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Je toekomstige werkplek<\/strong><\/p>\\n<p>Concentrix Global Services Gmbh&nbsp;<br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<p>Interne werk-ID:&nbsp;R1628790<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><br \/><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with&nbsp;<strong>German&nbsp;<\/strong>law, only applicants who are legally authorized to work in&nbsp;<strong>Germany&nbsp;<\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>#EMEACNX&nbsp;<\/p>\\n<p>#AGENTCNX<\/p>\",\"ats_external_id\":\"1576562626\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-23T00:59:06.893+01:00\",\"created_at\":\"2026-03-04T07:55:01.764+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1396\",\"campaign_id\":\"14268\",\"campaign_title\":\"Team Leader, Operations R1708153\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":null,\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1708153\",\"location\":\"Kingston\",\"job_type\":\"full_time\",\"salary\":\"166666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"JMD\",\"updated_at\":\"2026-04-01T14:44:00.398+08:00\",\"created_at\":\"2026-03-04T02:04:14.266+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Team-Leader--Operations_R1708153\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.alvarez@concentrix.com\"},\"first_name\":\"\u00c1lvarez, Mar\u00eda Laura\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362813\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Team-Leader--Operations_R1708153\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Team-Leader--Operations_R1708153\/apply\",\"job_requisition_id\":\"R1708153\"}],\"organizations\":[{\"wid\":\"95d3478e873801175294b836253f0000\",\"descriptor\":\"6659 - Enterprise - 980000640\",\"reference_id\":\"980000640\",\"custom_reference_id\":\"980000640\",\"company_reference_id\":null},{\"wid\":\"edcfe8310829011747fcab9ebd4b0000\",\"descriptor\":\"W0ZFSF Roadside Assistance\",\"reference_id\":\"W0ZFSF\",\"custom_reference_id\":\"W0ZFSF\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jodigaye.smith@concentrix.com\"},\"first_name\":\"Jodi-Gaye Smith-Jarrett (101658960)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708153\",\"wid\":\"6b8797fcc4271018a76c83ceb4060000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1397\",\"campaign_id\":\"14267\",\"campaign_title\":\"Recruiter I R1704909\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Acquisition Jr. Recruiter\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Less than two years of relevant experience<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p><\/p><h2>Career Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1704909\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"10200\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:15:54.195+08:00\",\"created_at\":\"2026-03-04T02:04:12.997+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Talent-Acquisition-Recruiter---Temporary_R1704909\/apply\",\"head_count\":\"9\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101056959\",\"wid\":\"08141987fce7103a078e206612f636f3\",\"descriptor\":\"Daniella Rosales Escalante (101056959)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"},{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367794\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Talent-Acquisition-Recruiter---Temporary_R1704909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Talent-Acquisition-Recruiter---Temporary_R1704909\/apply\",\"job_requisition_id\":\"R1704909\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marcela.cruz1@concentrix.com\"},\"first_name\":\"Marcela Cruz Flores (101611632)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1704909\",\"wid\":\"25bf6e766011101684a33d9956630000\",\"descriptor\":\"Talent Acquisition Jr. Recruiter\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1398\",\"campaign_id\":\"14266\",\"campaign_title\":\"Technical I, IT Operations (TCF) R1707855\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical I, IT Operations\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As part of our team you will report to our Manager in IT Operations.<\/p><p><\/p><p><b><u>Responsibilities:<\/u><\/b><\/p><ul><li><p>Mount and install switches in the IDF and patching the stations.<\/p><\/li><li><p>Perform hardware and software upgrades to peripheral equipment<\/p><\/li><li><p>Attend to break\/fix engagement as needed by Situation Management for technology-related problems and issues received from both internal and external clients<\/p><\/li><li><p>Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system<\/p><\/li><li><p>Perform site maintenance and safety checks of assigned equipment<\/p><\/li><li><p>Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering<\/p><\/li><li><p>Spend between 60% - 70 % of time clearing trouble tickets and work orders promptly.<\/p><\/li><li><p>Make necessary independent decisions to correct errors or discrepancies in trouble tickets.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul><p><\/p><p><b><u>Qualifications:<\/u><\/b><\/p><ul><li><p>1&#43; year of experience working in a call center<\/p><\/li><li><p>CCNA, MCSA, SCCM, BigFix Certifications<\/p><\/li><li><p>Fluency in English<\/p><\/li><li><p>A bachelor&#39;s degree in Information Technology, Computer Science, or a related field is a must<\/p><\/li><\/ul><ul><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1707855\",\"location\":\"Giza\",\"job_type\":\"full_time\",\"salary\":\"22728\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-03-27T04:01:59.691+08:00\",\"created_at\":\"2026-03-04T02:04:12.640+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo\/Technical-I--IT-Operations_R1707855\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0022\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362793\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo\/Technical-I--IT-Operations_R1707855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo\/Technical-I--IT-Operations_R1707855\/apply\",\"job_requisition_id\":\"R1707855\"}],\"organizations\":[{\"wid\":\"7db7f34606d71015713ee3408a8a0000\",\"descriptor\":\"W0ZV80 Site_Cso Other\",\"reference_id\":\"W0ZV80\",\"custom_reference_id\":\"W0ZV80\",\"company_reference_id\":null},{\"wid\":\"765b4e7c561610156f07db05007f0000\",\"descriptor\":\"23125 - Opexother - SITECSOTH\",\"reference_id\":\"SITECSOTH\",\"custom_reference_id\":\"SITECSOTH\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.hegab@concentrix.com\"},\"first_name\":\"Ahmed Nabil Hegab (175057)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1707855\",\"wid\":\"2bd43e3f068d10184c227685a2ec0000\",\"descriptor\":\"Technical I, IT Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1399\",\"campaign_id\":\"14263\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1709937\",\"campaign_type\":\"job_application\",\"job_title\":\"Modern work engineer (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&amp;S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft\u2019s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers\u2019 expectations in every interaction, whether in-product, digital, or human-centered. CE&amp;S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft\u2019s portfolio of solutions and products. Join CE&amp;S and help us accelerate AI transformation for our customers and the world.<\/p><p><\/p><p>The Global Customer Success (GCS) organization, an organization within CE&amp;S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.<\/p><p><\/p><p>We are looking for a Cloud Solution Architect (CSA), specializing in AI Business solutions, who is passionate about driving our customers\u2019 AI transformation and enabling secure, AI-enhanced workplace experiences. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s AI Business solutions with focus on Exchange on premise and Exchange Online.<\/p><p>In line with our Flexible Work approach, for roles at Microsoft Germany, Austria, and Switzerland, we recommend spending at least two days per week in the office or at the customer site.<\/p><p><br \/>Microsoft\u2019s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.<\/p><p><\/p><div><\/div><p><b>\u00a0<\/b><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Be a trusted advisor and drive business value through AI Transformation:<\/b>\u00a0Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/li><li><b>Drive Customer Success:<\/b>\u00a0Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of M365, securing long-term customer success and renewal.<\/li><li><b>Explore growth opportunities:<\/b>\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.<\/li><li><b>Accelerate Customer Cloud and AI Business Solutions Journey:<\/b>\u00a0Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.<\/li><li><b>Embrace a growth mindset:<\/b>\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.<\/li><li><b>Learn-it-all:<\/b>\u00a0Demonstrate a self-learner mindset through continuous, self-directed learning, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><b>Required Qualifications (RQs)\u00a0<\/b><\/p><p><b>Education &amp; Experience:<\/b><\/p><p>Bachelor\u2019s Degree in Computer Science, Information Technology, Engineering, Business or related field <b>OR<\/b>\u00a0equivalent professional experience.<\/p><p><b>Language:<\/b><\/p><p><b>Fluent in German and English<\/b>, with strong written and verbal communication skills in both.<\/p><p><b>Work Authorization:<\/b><\/p><p><b>German citizenship or at least 5 years living in Germany<\/b>, with the ability to obtain a security clearance (required due to the nature of the role).<\/p><p><b>Exchange Expertise:<\/b><\/p><p>Proven experience designing,implementing and troubleshooting <b>Microsoft Exchange Server (on-premises) and Exchange Online<\/b>\u00a0solutions across enterprise customers. This includes planning and deploying hybrid Exchange environments and executing large-scale email platform migrations as well as general Messaging\u00a0 experience .<\/p><p><b>Technical Depth:<\/b><\/p><p>Deep expertise (level 300&#43;) in <b>Exchange architecture and administration<\/b>\u00a0\u2013 including mail flow configuration, recipient management, high availability (Database Availability Groups), backup\/disaster recovery, and Exchange security\/compliance features \u2013 with a track record of governance at scale in complex organizations.<\/p><p><b>Customer Facing Skills:<\/b><\/p><p>Demonstrated ability to lead technical conversations and workshops with enterprise customers, manage requirements, and drive adoption of messaging and collaboration solutions. Strong advisory skills to translate business requirements into technical Exchange solutions that deliver value.<\/p><p><\/p><p><b>Preferred Qualifications (PQs)<\/b><\/p><ul><li><b>Hybrid &amp; Migration Experience:<\/b>\u00a0Hands-on experience planning, configuring, and managing <b>Hybrid Exchange deployments<\/b>\u00a0(Exchange Server integrated with Exchange Online) and executing mailbox migrations to Exchange Online. Familiarity with tools and best practices for staged or cutover migrations, and experience optimizing hybrid configurations (Hybrid Configuration Wizard, mail flow connectors, Free\/Busy federation).<\/li><li><b>Automation &amp; Scripting:<\/b>\u00a0Proficiency in PowerShell (Exchange Management Shell and Exchange Online PowerShell) and scripting for automation of Exchange administrative tasks, tenant configurations, and repeatable solution deployment. Ability to develop or customize scripts to create efficiencies and IP for customer engagements.<\/li><li><b>Troubleshooting Skills:<\/b>\u00a0Strong troubleshooting capabilities in Exchange and Exchange Online environments, including diagnosing mail flow issues, hybrid connectivity problems, performance bottlenecks, and client access issues. Experience with Exchange monitoring tools, message trace, and protocol logs to resolve complex issues.<\/li><li><b>Security &amp; Compliance Knowledge:<\/b>\u00a0Solid understanding of Microsoft 365 security and compliance as it relates to Exchange. Knowledge of Exchange Online Protection (EOP), Defender for Office (MDO), email authentication (DKIM\/DMARC), data loss prevention (DLP) for Exchange, retention policies, eDiscovery, and regulatory compliance requirements for messaging data.<\/li><li><b>Ecosystem Integration:<\/b>\u00a0Experience integrating Exchange\/Exchange Online with other Microsoft 365 services and enterprise IT systems. For example, knowledge of how Exchange interacts with <b>Azure AD\/Entra ID<\/b>\u00a0(identity and access management), Microsoft Teams (for calendaring and compliance), SharePoint\/OneDrive (for attachment storage or user profiles) and Microsoft Defender for Office (MDO).<\/li><li><b>Enterprise Environment Experience:<\/b>\u00a0Proven success working in <b>large enterprise environments<\/b>\u00a0with complex organizational structures and compliance requirements. Ability to navigate and deliver results in matrixed organizations and to manage multiple stakeholders\u2019 expectations.<\/li><li><b>Additional Certifications\/Skills:<\/b>\u00a0Relevant Microsoft certifications (e.g., <b>MS-203<\/b>\u00a0Messaging Administrator, <b>AZ-305\/AZ-300<\/b>\u00a0series for architects) or similar are a plus. Familiarity with modern workplace and AI-enablement concepts is beneficial, as is experience contributing to community events or publishing technical articles\/IP on Exchange.<\/li><\/ul><p>This role offers an exciting opportunity to shape the <b>Exchange Online journey<\/b>\u00a0for our customers, working at the cutting edge of Microsoft\u2019s cloud and AI-powered productivity services. If you are an experienced Exchange subject matter expert with a passion for customer success and innovation, we encourage you to apply and help our customers achieve more through modern, secure communication and collaboration.<\/p>\",\"ats_external_id\":\"R1709937\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T02:04:21.209+08:00\",\"created_at\":\"2026-03-03T22:07:02.576+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Modern-work-engineer_R1709937-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10553\",\"primary_location\":{\"id\":\"DE-WAH-GERMA-00\",\"wid\":\"2c75cf98dea0104a40d77db802160000\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366627\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Modern-work-engineer_R1709937-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Modern-work-engineer_R1709937-1\/apply\",\"job_requisition_id\":\"R1709937\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1709937\",\"wid\":\"6b8797fcc4271018a2b8ed1caa4d0000\",\"descriptor\":\"Modern work engineer (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"622\",\"campaign_id\":\"22458\",\"campaign_title\":\"Advisor I, Customer Service R1711018\",\"campaign_type\":\"job_application\",\"job_title\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Payment Collections Specialist in Porto, Portugal (On-Site)<\/b>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Payment Collections Specialist, you will:<\/p><ul><li>Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.<\/li><li>Manage the dunning process, including collection letters, reminders, formal notices, and escalation to senior management and sales when necessary.<\/li><li>Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.<\/li><li>Investigate and resolve payment disputes by collaborating with internal stakeholders (sales, customer service, legal).<\/li><li>Maintain accurate records of customer contacts and billing information.<\/li><li>Ensure efficient collection processes to reduce credit risk and minimize profit loss.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent in English (written and spoken at C2 level)<\/li><li>Have at least 2 years of experience in Collections\u00a0for\u00a0Key Accounts &amp; Agencies in the Digital Industry (mandatory)<\/li><li>Have strong problem-solving abilities\u00a0\u2013 are efficient in identifying and resolving customer issues<\/li><li>Are empathetic, resilient, and customer-centric \u2013 make proof of patience and professionalism<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Porto,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1711018\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:58.834+08:00\",\"created_at\":\"2026-03-03T22:06:57.610+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Payment-Collections-Specialist--English-speaking----Social-Media_R1711018\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365357\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Payment-Collections-Specialist--English-speaking----Social-Media_R1711018\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Payment-Collections-Specialist--English-speaking----Social-Media_R1711018\/apply\",\"job_requisition_id\":\"R1711018\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1711018\",\"wid\":\"2b70b131dbec10189f6cf20d5fa60000\",\"descriptor\":\"Payment Collections Specialist (English-speaking) \u2013 Social Media\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"623\",\"campaign_id\":\"22455\",\"campaign_title\":\"Advisor I, Customer Service R1710955\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice Mitarbeiter (w\/m\/d) Bank Service Center\",\"street\":\"DEU Berlin\",\"address\":\"DEU Berlin\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"12099\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><h1><b><span><span>Dein Job. Dein Weg. Dein n\u00e4chstes Kapitel.<\/span><\/span><\/b><span>\u00a0<\/span><\/h1><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir suchen f\u00fcr unseren Kunden, <\/span><span>einen der gr\u00f6\u00dften Finanzdienstleister der Welt<\/span><span>,<\/span><span> <\/span><span>engagierte Menschen<\/span><span> mit Hands-on-Mentalit\u00e4t<\/span><span>!<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><h2><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><b><span>Start:<\/span><\/b><span><span><span>\u00a0zum n\u00e4chstm\u00f6glichen Zeitpunkt<\/span><\/span><\/span> <span><span> | <b>Vollzeit <\/b>(<\/span><span>3<\/span><span>9<\/span><span> S<\/span><span>tunden pro Woche<\/span><span>) | unbefristet | <\/span><b><span>H<\/span><span>ybrid<\/span><span> <\/span><\/b><span>am Standort <\/span><b><span>Berlin<\/span><\/b><span><b> <\/b>| <\/span><span><b>Arbeitszeitrahmen<\/b>: Montag \u2013 Samstag zwischen 8-20 Uhr<\/span><span> | Sprachen: Deutsch (<\/span><span>C<\/span><span>1) und Englisch (<\/span><span>B1)\u00a0<\/span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Das klingt nach dir und deiner beruflichen Zukunft? Perfekt! Dann sind wir jetzt dran <\/span><span>\u2013<\/span><span> lies weiter und lass dich von uns <\/span><span>\u00fc<\/span><span>berzeugen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Deine Aufgaben<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Als\u202f<\/span><span>Customer Service Mitarbeiter (m\/w\/d<\/span><span>)<\/span><span>\u202fwirst<\/span><span> du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Kundenanfragen und -w\u00fcnsche bearbeiten<\/span><\/b><span><span>\u202fund je nach Bedarf und Situation<\/span><span> <\/span><span>darauf reagieren<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dcber unterschiedliche Kan\u00e4le (z.B. per<\/span><\/span><span><span>\u202f<\/span><span>Telefon, Mail oder Chat<\/span><\/span><span><span>) mit den Kunden kommunizieren, um ein\u202f<\/span><\/span><b><span>optimales Kundenerlebnis<\/span><span> <\/span><\/b><span><span>zu gew\u00e4hrleisten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit deinem Engagement<\/span><span> und deiner professionellen Kommunikation<\/span><span> f\u00fcr eine <\/span><\/span><b><span>ausgezeichnete Kundenzufriedenheit<\/span><\/b><span><span> sorgen und enge<\/span><span> Beziehungen zu Kunden aufbauen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dabei unterst\u00fctzen, die <\/span><\/span><b><span>Zukunft des Bankings zu gestalten <\/span><\/b><span><span>und aktiv zum Wachstum <\/span><span>deines Arbeitgebers beitragen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Unser Auftraggeber<\/span><span> passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Sehr gute Deutschkenntnisse<\/span><\/b><span><span>\u202fin Wort und Schrift <\/span><span>mitbringst<\/span><span> und solide <\/span><\/span><b><span>Englischkenntnisse<\/span><\/b><span><span> hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein\u202f<\/span><\/span><b><span>Kommunikationstalent<\/span><\/b><span><span>\u202fmit Serviceorientierung <\/span><span>bist<\/span><span>, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Die\u202f<\/span><\/span><b><span>Servicezeiten<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>(Montag \u2013 <\/span><span>Samstag<\/span><span> von <\/span><span>08<\/span><span>:<\/span><span>00<\/span><span> \u2013 <\/span><span>20<\/span><span>:<\/span><span>00<\/span><span>Uhr<\/span><span>),\u202fdie nach einem rotierenden Mehrschichtsystem besetzt werden,<\/span><\/span><b><span>\u202fflexibel abdecken\u202f<\/span><\/b><span><span>kannst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sicher<\/span><\/b><span><span>\u202fim Umgang\u202f<\/span><\/span><b><span>mit dem PC<\/span><\/b><span><span>\u202f<\/span><span>bist<\/span><span> und eine <\/span><\/span><b><span>Affinit\u00e4t f\u00fcr digitale Serviceangebote<\/span><\/b><span><span> hast.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Spa\u00df an kontinuierlicher <\/span><\/span><b><span>Weiterentwicklung<\/span><\/b><span><span> <\/span><span>hast<\/span><span>, <\/span><span>Ver\u00e4nderungen als Chance siehst und gerne aktiv mitgestaltest<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Idealerweise hast du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Bereits Erfahrung im Kundenservice<\/span><span>.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>K<\/span><span>enntnisse aus der <\/span><\/span><b><span>Finanzbranche<\/span><\/b><span><span> oder dem <\/span><\/span><b><span>Bankwesen<\/span><span>.<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine abgeschlossene <\/span><span>kaufm\u00e4nnische <\/span><span>Ausbildung.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Quereinsteiger und Wiedereinsteiger <\/span><span>\u2013 Du erf\u00fcllst nicht alle Kriterien?<\/span><\/b><span><span> Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Deine Benefits<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><ul><li><p><span><span>Unser Kunde m\u00f6chte<\/span><span> langfristig mit dir zusammenarbeiten, weshalb <\/span><span>du <\/span><span>einen\u202f<\/span><\/span><b><span>unbefristeten Arbeitsvertrag<\/span><\/b><span><span>\u202f<\/span><span>erh\u00e4ltst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Flexible Arbeitsplatzgestaltung durch ein<\/span><span>\u202f<\/span><\/span><b><span>hybrides Arbeitsmodell<\/span><\/b><span><span>: Nach der Einarbeitung kannst du an\u202f<\/span><span>2<\/span><span>\u202fTagen pro Woche mobil von zu Hause <\/span><span>aus<\/span><span> <\/span><span>arbeiten<\/span><span> und<\/span><span> 3 Tage im <\/span><\/span><b><span>zentral<\/span><span> gelegenen<\/span><span> Office in Berlin-Mitte<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit\u202f<\/span><\/span><b><span>30 Urlaubstagen<\/span><\/b><span><span>\u202fund einem\u202f<\/span><\/span><span><span>flexiblem\u202fArbeitszeitkonto<\/span><\/span><span><span>\u202fsind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du bekommst <\/span><span>ein <\/span><\/span><b><span>attraktives Gehaltspaket<\/span><\/b><span><span> mit <\/span><\/span><b><span>14 Monatsgeh\u00e4ltern<\/span><span>, welches du an dein Leben anpassen kannst<\/span><span> \u2013<\/span><span> du hast die Wahl:<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>14 Geh\u00e4ltern, gleichm\u00e4\u00dfig aufgeteilt auf 12 Monate<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>12 Geh\u00e4lter plus <\/span><span>Weihnachts- und Urlaubsgeld<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Anteilige Einzahlung in ein Rentenpaket<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>O<\/span><span>der bis zu 10 zus\u00e4tzliche <\/span><span>Urlaubstage<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine\u202f<\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span>\u202fist f\u00fcr unseren Kunden selbstverst\u00e4ndlich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Dir steht ein <\/span><\/span><b><span>kostenloses Deutschlandticket<\/span><\/b><span><span> zur Verf\u00fcgung.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von bis zu 5<\/span><span>.<\/span><span>000\u20ac<\/span><\/b><span><span>\u202ff\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Nutze das gef\u00f6rderte <\/span><\/span><b><span>Bike-Leasing<\/span><\/b><span><span> und komme klimafreundlich, fit und flexibel ans Ziel.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du startest mit einem\u202f<\/span><\/span><b><span>intensivem<\/span><\/b><b><span>\u202f<\/span><span>(Vollzeit-)<\/span><span>T<\/span><\/b><b><span>raining<\/span><\/b><span><span> und erh\u00e4ltst <\/span><span>zudem regelm\u00e4\u00dfige\u202f<\/span><\/span><b><span>Coachings<\/span><span>, Fresh-<\/span><span>Ups<\/span><span> und Aufbautrainings<\/span><\/b><span><span>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Du brauchst keinerlei Vorerfahrung.<\/span><\/b><span><span>\u202f<\/span><span>Dir wird<\/span><span> von Anfang an einen Mentor zur Seite<\/span><span> gestellt<\/span><span>, der dich unterst\u00fctzt.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Du willst mit uns durchstarten?<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><b><span>Righthead<\/span><\/b><span><span> ist ein Personaldienstleister und steht f\u00fcr ausgezeichnetes Know-how und exzellente Kompetenz <\/span><span>rund um die Vermittlung von qualifiziertem Personal. Dabei profitieren wir von 40 Jahren Erfahrung und einem umfangreichen,<\/span><span> <\/span><span>attraktiven Kundenstamm aus den Branchen Versicherungen und Banken, Automotive und Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion und Lifestyle, u.v.m.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Bei dieser exklusiven Position handelt es sich um ein<\/span><\/span><span><span>e <\/span><span>Direktvermittlung in einen unbefristeten Vertrag<\/span><span>. Das hei\u00dft, dass Du bei Erfolg direkt bei unserem Auftraggeber eingestellt wirst und w<\/span><\/span><span><span>ir lediglich als Vermittler auftreten.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Unser Auftraggeber ist<\/span><\/span><span><span> <\/span><span>einer der gr\u00f6\u00dften Finanzdienstleister der Welt<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Haben wir dein Interesse geweckt<\/span><span>?<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>Dann \u00fcberzeuge uns von <\/span><span>d<\/span><span>einer Pers\u00f6nlichkeit und sende uns <\/span><span>d<\/span><span>eine Bewerbungsunterlagen <\/span><span>\u00fcber unser Online-Formular <\/span><span>zu.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><h2><b><span>Dein Ansprechpartner<\/span><\/b><span>\u00a0<\/span><\/h2><\/div><div><p><span><span>RIGHTHEAD GmbH<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Tullnaustrasse<\/span><span> 20<\/span><span>, <\/span><span>90402 N\u00fcrnberg \/ Germany<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>karriere&#64;righthead.de<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>0911 9339 2000<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>#righthead<\/span><span> #talentor<\/span><span> #LI-DNI<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Righthead<\/span><span> setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir <\/span><span>und unsere Auftraggeber <\/span><span>verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur<\/span><span>\u00e4<\/span><span>umen<\/span><span>. <\/span><span>Alle unsere Einstellungspraktiken basieren auf den gesch<\/span><span>\u00e4<\/span><span>ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R<\/span><span>\u00fc<\/span><span>cksicht auf Herkunft, Alter, Geschlechtsidentit<\/span><span>\u00e4<\/span><span>t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch<\/span><span>\u00fc<\/span><span>tzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh<\/span><span>\u00f6<\/span><span>ren zu den gelebten Grundwerten bei <\/span><span>Righthead<\/span><span>.<\/span><span> Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr<\/span><span>\u00fc<\/span><span>cklich erw<\/span><span>\u00fc<\/span><span>nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1710955\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:57:38.341+08:00\",\"created_at\":\"2026-03-03T20:04:52.572+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Berlin\/Kundenservice-Mitarbeiter--w-m-d--Bank-Service-Center_R1710955\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"12099\",\"primary_location\":{\"id\":\"DE-BER-KOMTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc73e5e36dbbc8\",\"descriptor\":\"DEU Berlin\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102575259\",\"wid\":\"da7d7d2449a21010325c3a1055f40000\",\"descriptor\":\"Burak Kavakbasi (102575259)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"},{\"id\":\"102575717\",\"wid\":\"da7d7d2449a2101032521dd141e00000\",\"descriptor\":\"\u00d6zkan G\u00fcltekin (102575717)\"},{\"id\":\"102575215\",\"wid\":\"da7d7d2449a21010325d2e73c1d20000\",\"descriptor\":\"Mira Berg (102575215)\"},{\"id\":\"102574815\",\"wid\":\"da7d7d2449a210103265a2fb141a0000\",\"descriptor\":\"Annette Prittwitz (102574815)\"},{\"id\":\"102574828\",\"wid\":\"da7d7d2449a21010326571305e2f0000\",\"descriptor\":\"Alev Tuerkoglu (102574828)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Berlin\/Kundenservice-Mitarbeiter--w-m-d--Bank-Service-Center_R1710955\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Berlin\/Kundenservice-Mitarbeiter--w-m-d--Bank-Service-Center_R1710955\/apply\",\"job_requisition_id\":\"R1710955\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"carolin.timmins@concentrix.com\"},\"first_name\":\"Carolin Timmins (102575142)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710955\",\"wid\":\"ccd8ef1ec0e5101899f57ad7f3140000\",\"descriptor\":\"Kundenservice Mitarbeiter (w\/m\/d) Bank Service Center\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"624\",\"campaign_id\":\"22452\",\"campaign_title\":\"Advisor I, Customer Service R1710931\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor  (French-speaking)\u2013 Mobile Betting App\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Care Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Care Advisor, you will:<\/p><ul><li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li><li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li><li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li><li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li><li>Offer feedback and recommendations to optimize internal processes.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French and fluent in English (B2) - Both languages written and oral<\/li><li>Have an interest in sports and you are a team player with a positive attitude<\/li><li>Have good typing and computer skills (MS Office applications)<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have the ability to explain complex concepts clearly and concisely<\/li><li>Previous experience in a customer service center is an advantage, but not required<\/li><li>Availability to work on rotational shifts<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710931\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:41.874+08:00\",\"created_at\":\"2026-03-03T20:04:51.630+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Care-Advisor---French-speaking---Mobile-Betting-App_R1710931\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364928\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Care-Advisor---French-speaking---Mobile-Betting-App_R1710931\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Care-Advisor---French-speaking---Mobile-Betting-App_R1710931\/apply\",\"job_requisition_id\":\"R1710931\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710931\",\"wid\":\"ccd8ef1ec0e5101897d7649911810000\",\"descriptor\":\"Customer Care Advisor  (French-speaking)\u2013 Mobile Betting App\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"625\",\"campaign_id\":\"22451\",\"campaign_title\":\"Advisor I, Customer Service R1710933\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor (Portuguese-speaking) \u2013 Mobile Betting App\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Care Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Care Advisor, you will:<\/p><ul><li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li><li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li><li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li><li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li><li>Offer feedback and recommendations to optimize internal processes.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of European Portuguese and fluent in English (B2) - Both languages written and oral<\/li><li>Have an interest in sports and you are a team player with a positive attitude<\/li><li>Have good typing and computer skills (MS Office applications)<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have the ability to explain complex concepts clearly and concisely<\/li><li>Previous experience in a customer service center is an advantage, but not required<\/li><li>Availability to work on rotational shifts<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710933\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:42:14.937+08:00\",\"created_at\":\"2026-03-03T20:04:51.338+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Care-Advisor--Portuguese-speaking----Mobile-Betting-App_R1710933\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363862\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Care-Advisor--Portuguese-speaking----Mobile-Betting-App_R1710933\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Care-Advisor--Portuguese-speaking----Mobile-Betting-App_R1710933\/apply\",\"job_requisition_id\":\"R1710933\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710933\",\"wid\":\"645ee6037d1c101897f8177221080000\",\"descriptor\":\"Customer Care Advisor (Portuguese-speaking) \u2013 Mobile Betting App\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"626\",\"campaign_id\":\"22450\",\"campaign_title\":\"Sr. SME, Operations R1692229\",\"campaign_type\":\"job_application\",\"job_title\":\"SME\",\"street\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\",\"address\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.\",\"long_description\":\"<p><\/p><p><b><u>Role and Key Responsibilities<\/u><\/b><\/p><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Drive team metrics<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to the Team Leader.<\/li><li>Supervise team in the absence of the Team Leader.<\/li><li>Monitor performance and quality scores of team members .<\/li><li>Identify root cause issues and recommend solutions.<\/li><li>Groom new hires &amp; provide floor support to enhance the customer experience<\/li><li>Handle escalations and manage end-to-end customer complaints for ones span<\/li><\/ul><p><\/p><p><b><u>Key Skills and knowledge:<\/u><\/b><\/p><ul><li>Analytical , logical reasoning &amp; numerical skills<\/li><li>Thorough knowledge of the banking industry and concepts of the industry. Must be from the banking domain<\/li><li>Expertise in Excel and PowerPoint<\/li><li>Flexibility to work in any shift as per the business requirement<\/li><li>Ability to observe, analyze and give constructive feedback.<\/li><li>Ready to work in a 24\/7 shift environment with rotational shifts and weekly offs.<\/li><li>Email etiquette<\/li><\/ul><p>Must have good understanding of\u00a0 the following:<\/p><ul><li>Customers reporting or querying suspicious transactions<\/li><li>Confirmation of genuine or fraudulent activity<\/li><li>Blocking or cancelling cards and account access<\/li><li>Account takeovers or identity fraud<\/li><li>Outbound validation of flagged transactions<\/li><li>Customer education on fraud risks or actions taken<\/li><\/ul><p><\/p><p><b>Educational qualification:<\/b> Graduation<\/p><p><\/p><p>Disclaimer: -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1692229\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-17T15:13:43.996+08:00\",\"created_at\":\"2026-03-03T18:04:06.264+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-Mindspace\/SME_R1692229\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"organization_reference_id\":\"CIND\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-06\",\"wid\":\"61d2dcc64d2b101098cb6e84ea5e0000\",\"descriptor\":\"IND Hyderabad - Unit No. 201, 2nd Flr, Building 4 at Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rakshitha.a5@concentrix.com\"},\"first_name\":\"A, Rakshitha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103304776\",\"wid\":\"f6f51ab91b8b100e68745a8d9b890000\",\"descriptor\":\"Vinod M (103304776)\"},{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"102334269\",\"wid\":\"03cacaf3ca5f1014403df6c635e00000\",\"descriptor\":\"Shilpa K (102334269)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"103211478\",\"wid\":\"5dee776233f0102a1c248e6a2a9b0000\",\"descriptor\":\"Ashutosh Gupta (103211478)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"},{\"id\":\"103285080\",\"wid\":\"d414332454df100892d6151f717c0000\",\"descriptor\":\"Amrit Sharma (103285080)\"},{\"id\":\"101484566\",\"wid\":\"610f0967efd801c9e94455526936b842\",\"descriptor\":\"Brijesh Dwivedi (101484566)\"},{\"id\":\"103218098\",\"wid\":\"b689ecd623ab102e79532f77ed1f0000\",\"descriptor\":\"Aniket Ghosh (103218098)\"},{\"id\":\"103393072\",\"wid\":\"67b4b06b879b10283a1a7978fdd40000\",\"descriptor\":\"Saikat Chowdhury (103393072)\"},{\"id\":\"101982018\",\"wid\":\"75b5a38f476d011eb9e23a20230d0000\",\"descriptor\":\"Divya Shetty (101982018)\"},{\"id\":\"103298671\",\"wid\":\"61a2bc861dd2100c92207a0b44cb0000\",\"descriptor\":\"Cornell Annunciation (103298671)\"},{\"id\":\"102474787\",\"wid\":\"771bdb8e65951037439df6a1d2e80000\",\"descriptor\":\"Hafija Begum (102474787)\"},{\"id\":\"103324277\",\"wid\":\"804c8760e63e10143e29a107e8460000\",\"descriptor\":\"Pooja Meshram (103324277)\"},{\"id\":\"103211476\",\"wid\":\"631d57e7e8101030d4de1e29bbb90000\",\"descriptor\":\"Rakshitha A (103211476)\"},{\"id\":\"101806690\",\"wid\":\"a2258b3489c00112389d100b690e3d9d\",\"descriptor\":\"Divya S (101806690)\"},{\"id\":\"103174538\",\"wid\":\"5d072af98105102583a9fc8ce4930000\",\"descriptor\":\"Vidya G (103174538)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0627\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367105\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-Mindspace\/SME_R1692229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-Mindspace\/SME_R1692229\/apply\",\"job_requisition_id\":\"R1692229\"}],\"organizations\":[{\"wid\":\"b0be28c60caf103d7e1db6db7f0a0000\",\"descriptor\":\"26049 - CAPITALONE - 980009362\",\"reference_id\":\"980009362\",\"custom_reference_id\":\"980009362\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01bacd1ee29f1d114846\",\"descriptor\":\"IVBIO\",\"reference_id\":\"IVBIO\",\"custom_reference_id\":\"IVBIO\",\"company_reference_id\":null},{\"wid\":\"98934c449689103e0d1c400506650000\",\"descriptor\":\"W100ME Capital One\",\"reference_id\":\"W100ME\",\"custom_reference_id\":\"W100ME\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01b43141b676c10f2638\",\"descriptor\":\"Concentrix Technologies (India) Private Limited\",\"reference_id\":\"CIND\",\"custom_reference_id\":null,\"company_reference_id\":\"CIND\"},{\"wid\":\"f6bc3f43f3b510019b30a4adc56c0000\",\"descriptor\":\"Fraud_ Voice_English\",\"reference_id\":\"Fraud_ Voice_English_20251218_IND\",\"custom_reference_id\":\"Fraud_ Voice_English_20251218_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebecca.margatham@concentrix.com\"},\"first_name\":\"Rebecca Margatham (103145265)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1692229\",\"wid\":\"f3f64a5a678510071f5f3a1ff0f30000\",\"descriptor\":\"SME\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1400\",\"campaign_id\":\"14257\",\"campaign_title\":\"Sr. Manager, Training &amp; Quality R1707788\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Manager TQ - TH\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, 15th Flr\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, 15th Flr\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"\",\"long_description\":\"<ul><li>Responsible for managing team of QMs &amp; Training Managers<\/li><li>Frond end client meetings and reviews<\/li><li>Ensure Top 2 boxes on Client VOC<\/li><li>Data analysis and making designated reports\/decks<\/li><li>Client &amp; stakeholder management<\/li><li>Communication to heighten awareness and focusing on importance of positive customer experience<\/li><li>Making recommendations and driving improvement<\/li><li>Ensuring that internal policies, procedures, and compliance regulations are being followed<\/li><li>Drive CNX digital training strategy<\/li><li>Focus on Speed to readiness of New Hires<\/li><\/ul>\",\"ats_external_id\":\"R1707788\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"THB\",\"updated_at\":\"2026-03-27T04:03:29.412+08:00\",\"created_at\":\"2026-03-03T16:03:57.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-15th-Flr\/Sr-Manager-TQ---TH_R1707788\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"72d508b91f17101b0631f1de33710000\",\"descriptor\":\"Concentrix CX (Thailand) Co., Ltd.\",\"reference_id\":\"CTH01\",\"organization_reference_id\":\"CTH01\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-02\",\"wid\":\"740544c0a47f017fa6c1bc901f11f568\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, 15th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ashita.gulati@concentrix.com\"},\"first_name\":\"Gulati, Ashita\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"033070\",\"wid\":\"9f196ba80a87015fc54834b006196395\",\"descriptor\":\"Ashita Gulati (033070)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1683\",\"descriptor\":\"Sr. Manager, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362556\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-15th-Flr\/Sr-Manager-TQ---TH_R1707788\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-15th-Flr\/Sr-Manager-TQ---TH_R1707788\/apply\",\"job_requisition_id\":\"R1707788\"}],\"organizations\":[{\"wid\":\"72d508b91f17101b0631f1de33710000\",\"descriptor\":\"Concentrix CX (Thailand) Co., Ltd.\",\"reference_id\":\"CTH01\",\"custom_reference_id\":null,\"company_reference_id\":\"CTH01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801b2f435bc133c0607bb\",\"descriptor\":\"(SITE) QUALITY & TRAINING (INDIRECT)\",\"reference_id\":\"QUALTRAIN-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karan.chhabra@concentrix.com\"},\"first_name\":\"Chhabra Karan (101989927)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1707788\",\"wid\":\"996327e2c95310166550f7d3d6940000\",\"descriptor\":\"Sr Manager TQ - TH\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><ul><li>Ensure quality based intervention<\/li><li>Ensure that Process quality and training is delivered effectively in the stipulated timelines<\/li><li>Evaluate process quality and take corrective actions which should be tangible<\/li><li>Evaluate effectiveness of T &amp; D interventions<\/li><li>Improve calibration of QIC, SME and CSM within team<\/li><li>Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires<\/li><li>Design and develop Quality framework<\/li><li>Ensure uniform quality of training being delivered by all training teams in line with client requirement<\/li><li>Interact and streamline channels of communications with other Functions and Clients<\/li><li>Provide quality floor support, feedback, refresher and corrective training<\/li><\/ul><\/div><ul><li>Groom and develop QIC talent in-house<\/li><li>Should have excellent excel and presentation skills<\/li><li>Should be capable to analyze dataset and extracting insight<\/li><li>Should be collaborative and team player<\/li><li>Should have knowledge of Six Sigma, basic quality tools like PDCA, LSS, PARETO etc.<\/li><li>Should have knowledge of different Customer satisfaction measurement systems<\/li><li>Demonstrated fluency in English<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"457\",\"campaign_id\":\"4342\",\"campaign_title\":\"GTM -  HRO - Business Development Support Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Development Support Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career!<\/p>\\n<p>We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>We take pride in being recognized year-round with awards such as &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture.&rdquo;<\/p>\\n<p><strong>Qualifications<\/strong><\/p>\\n<ul>\\n<li>Bachelor&rsquo;s degree from reputable universities; business administration, economics, engineering faculties<\/li>\\n<li>At least 6 month of full time experience in business, e commerce, fmcg and operations (supply chain, delivery, International logistics) development<\/li>\\n<li>Excellent command of English<\/li>\\n<li>Good command of MS Office, (especially G-sheet and Excel knowledge)<\/li>\\n<li>Good team player with strong communication skills<\/li>\\n<li>Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills<\/li>\\n<li>Data-oriented mindset with strong problem-solving skills<\/li>\\n<\/ul>\\n<p><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Identify and analyze pain points, bugs, and status-related issues, determine root causes, and develop preventive and long-term corrective actions<\/li>\\n<li>Analyze the needs of business units and operations teams to identify improvement areas that enhance delivery operational processes and customer\/seller experience<\/li>\\n<li>Manage and follow up end-to-end on developments with cargo companies and internal initiatives aimed at improving cargo operations<\/li>\\n<li>Lead or support continuous improvement initiatives by monitoring performance, risk, and quality across delivery operations<\/li>\\n<li>Regularly track operational KPIs, identify improvement opportunities, and take necessary actions<\/li>\\n<li>Work closely with cross-functional teams and different disciplines to actively contribute to company strategy and priorities<\/li>\\n<\/ul>\",\"ats_external_id\":\"2483767105\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:50:14.429+03:00\",\"created_at\":\"2026-03-03T15:11:30.860+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"operations\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"627\",\"campaign_id\":\"22443\",\"campaign_title\":\"Advisor II, Customer Service R1697236\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Kundenberater (m\/w\/d) im B2B Vertragskundenservice (Deutsch)\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Power your game-changing career<\/span><\/b><\/p><p><span>Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In dieser Position als <b>Kundenberater (m\/w\/d) im B2B Vertragskundenservice<\/b><b> (deutschsprachiger Support)<\/b><b> <\/b>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><\/p><p><span>Start zu sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | P\u00e9cs | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch \u2013 C1 <\/span> | <b>190.000 HUF\/brutto Welcome-Bonus<\/b> | unbefristet<\/p><p><span>\u00a0<\/span><\/p><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span> Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Berufliche und pers\u00f6nliche Entwicklung<\/span><\/b><\/p><p><span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Deine Aufgaben<\/span><\/b><\/p><p><span>Als\u00a0Kundenberater (m\/w\/d)\u00a0in unserem Team wirst du:<\/span><\/p><ul><li><span>Erster Ansprechpartner<b> f\u00fcr Kleinunternehmen und Selbstst\u00e4ndige <\/b>unseres Auftraggebers im Service-Beeich.<\/span><\/li><li><b><span>Kundenanfragen und -w\u00fcnsche zu allen Vertr\u00e4gen, Tarifen und Rechnungen der Kunden bearbeiten <\/span><\/b><span>und je nach Bedarf und Situation darauf reagieren.<\/span><\/li><li><span>Kunden <b>aktiv<\/b> und bedarfsgerecht zu unseren <b>Produkten beraten<\/b> und <b>Verkaufsabschl\u00fcsse erzielen<\/b>.<\/span><\/li><li><span>Bei der Meldung von<b> St\u00f6rungen oder technischen Herausforderungen <\/b>erste Hilfestellungen geben oder<b> die Anliegen an den zust\u00e4ndigen Fachbereich weiterleiten.<\/b><\/span><\/li><li><span>Sobald der Kunde gl\u00fccklich ist, die Kommunikation in der <b>Kundendatenbank dokumentieren<\/b>.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Dein Profil<\/span><\/b><\/p><p><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/p><ul><li><b><span>Sehr gute Deutschkenntnisse (C1)<\/span><\/b><span> in Wort und Schrift mitbringst.<\/span><\/li><li><span>Ein <b>Kommunikationstalent mit Serviceorientierung<\/b> bist, das Kunden sprachlich charmant und auf Augenh\u00f6he abholt.<\/span><\/li><li><b><span>Spa\u00df am Vertrieb<\/span><\/b><span>\u202f<\/span><span>hast und deine <\/span><span>\u00dc<\/span><span>berzeugungskraft dabei h<\/span><span>\u00f6<\/span><span>flich mit einflie<\/span><span>\u00df<\/span><span>en l<\/span><span>\u00e4<\/span><span>sst.<\/span><span>\u00a0<\/span><\/li><li><span>Bereit bist <b>am Standort in P\u00e9cs<\/b> zu arbeiten.<\/span><\/li><li><span>Die <b>Servicezeiten<\/b> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <b>flexibel abdecken kannst<\/b>.<\/span><\/li><li><b><span>Sicher<\/span><\/b><span> im Umgang <b>mit dem PC<\/b> bist.<\/span><\/li><li><span>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/span><\/li><\/ul><p><span>Idealerweise hast du:<\/span><\/p><ul><li><span>Bereits Erfahrung im Kundenservice, im Call Center, oder im Vertrieb.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/b><span> Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Unsere Benefits<\/span><\/b><\/p><p><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/p><ul><li><span>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/span><\/li><li><span>Starte in<\/span><span>\u202f<\/span><b><span>Voll- oder Teilzeit<\/span><\/b><span>\u202f<\/span><span>(ab<\/span><span>\u202f<\/span><span>20<\/span><span>\u202f<\/span><span>Std.\/Woche) bei uns durch.<\/span><span> <\/span><\/li><li><span>Du bekommst einen\u00a0<b>festen Bruttostundenlohn<\/b>, welcher durch einen\u00a0<b>attraktiven Bonus<\/b>, Cafeteria, <b>Provision<\/b> und Fahrtkostenzusch\u00fcsse erg\u00e4nzt wird. <\/span><\/li><li>Wir hei\u00dfen dich herzlich willkommen! Erhalte einen <b>einmaligen Bonus in H\u00f6he von 190.000 HUF\/brutto<\/b> nach 3 Monaten Betriebszugeh\u00f6rigkeit!<\/li><li><span>Du startest mit einem <b>intensivem (Vollzeit-)Training an unserem Standort in P\u00e9cs<\/b>, das von zertifizierten Trainern durchgef\u00fchrt wird.<\/span><\/li><li><b><span>Du brauchst keinerlei Vorerfahrung<\/span><\/b><span>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst\u00fctzt.<\/span><\/li><li><span>Zus\u00e4tzlich erh\u00e4ltst du regelm\u00e4\u00dfige <b>Coachings, Fresh-Ups und Aufbautrainings<\/b>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/li><li><span>Wir legen viel Wert auf interne <b>Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b> und das sogar weltweit.<\/span><\/li><li><span>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d\u00fcrfen.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><\/p><p><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute \u00fcber unser Online-Formular<\/b>.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Du hast noch Fragen?<\/span><\/b><span>\u00a0Dann sind wir nur einen Telefonanruf weit entfernt. Nutze dazu unsere Bewerberhotline von Montag - Freitag von 08:00 - 18:00 Uhr unter\u00a0<b>&#43;36 70 778 5272.<\/b>\u00a0Deine offenen Fragen beantworten wir gerne auch per Mail:\u00a0<\/span><span><a href=\\\"mailto:pecs&#64;concentrix.com\\\" target=\\\"_blank\\\"><b><span>pecs&#64;concentrix.com<\/span><\/b><\/a><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Internes Stellenk\u00fcrzel: R1697236<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><\/p><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><\/p><p><span>\u00a0<\/span><\/p><p><span>#EMEACNX<\/span><\/p><p><span>#AGENTCNX<\/span><\/p>\",\"ats_external_id\":\"R1697236\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:55.167+08:00\",\"created_at\":\"2026-03-03T04:20:32.602+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea6c4f7bc039007e2\",\"descriptor\":\"Concentrix Services Hungary Kft.\",\"reference_id\":\"YHU01\",\"organization_reference_id\":\"YHU01\"},\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"daniela.drees@concentrix.com\"},\"first_name\":\"Drees, Daniela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101307187\",\"wid\":\"d1bdd39f10af01c834482a072050be4f\",\"descriptor\":\"Sloboda Horvat Blanka (101307187)\"},{\"id\":\"101300489\",\"wid\":\"d1bdd39f10af01dd835b379f1f500551\",\"descriptor\":\"Ina Wulff (101300489)\"},{\"id\":\"102575868\",\"wid\":\"da7d7d2449a21010325048f0a88a0000\",\"descriptor\":\"Daniela Drees (102575868)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"102575849\",\"wid\":\"da7d7d2449a2101032507c95be3a0001\",\"descriptor\":\"Carolin Rose (102575849)\"},{\"id\":\"102578609\",\"wid\":\"da7d7d2449a210103233f9a7b6590001\",\"descriptor\":\"Resmije Seferi Kadria (102578609)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365219\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Telefonischer-Kundenberater--m-w-d--im-B2B-Vertragskundenservice--Deutsch-_R1697236\/apply\",\"job_requisition_id\":\"R1697236\"}],\"organizations\":[{\"wid\":\"c455ebd590cd101ea6c4f7bc039007e2\",\"descriptor\":\"Concentrix Services Hungary Kft.\",\"reference_id\":\"YHU01\",\"custom_reference_id\":null,\"company_reference_id\":\"YHU01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.schwitzke@concentrix.com\"},\"first_name\":\"Andre Schwitzke (101304266)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697236\",\"wid\":\"459b1d4dadb41009edd7382bffda0000\",\"descriptor\":\"Telefonischer Kundenberater (m\/w\/d) im B2B Vertragskundenservice (Deutsch)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"628\",\"campaign_id\":\"22434\",\"campaign_title\":\"Advisor I, Customer Service R1705403\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\",\"street\":\"DEU Stuttgart - Wankelstra\u00dfe 1\",\"address\":\"DEU Stuttgart - Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><div><div><p><b><span>Sales Development Representative (SDR)<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span><span>\u00a0<\/span>\u2013 B2B (HP Industrial)\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Power your game-changing c<\/span><span>areer.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Du suchst einen Job, der zu dir und deinem Leben passt?<\/span><\/b><span><span><span>\u00a0<\/span>Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In d<\/span><span>ieser<\/span><span><span>\u00a0<\/span>Position als<\/span><\/span><b><span><span>\u00a0<\/span>Sales Development<span>\u00a0<\/span><\/span><span>Representative<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>(SDR)<\/span><span><span>\u00a0<\/span>(m\/w\/d)<\/span><span><span>\u00a0<\/span>bist du die erste Anlaufstelle f\u00fcr potenzielle Gesch\u00e4ftskunden im Bereich HP Industria<\/span><span>l<span>\u00a0<\/span><\/span><span>Printi<\/span><span>ng<\/span><span><span>\u00a0<\/span>(<\/span><span>HP Indi<\/span><span>go<\/span><span>\/<span>\u00a0<\/span><\/span><span>PageWi<\/span><span>de<\/span><span>).<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Du identifizierst neue Gesch\u00e4ftsm\u00f6glichkeiten, qualifizierst Leads strukturiert und \u00fcbergibst vertriebsreife Kontakte an die zust\u00e4ndigen Account Manager.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start<\/span><span>:<\/span><span><span>\u00a0<\/span><\/span><span>01<\/span><span>.06<\/span><span>.202<\/span><span>6 oder fr\u00fcher<\/span><span><span>\u00a0<\/span>|<span>\u00a0<\/span><\/span><span>Vollzeit<\/span><span><span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>Standort Stuttgart<span>\u00a0<\/span><\/span><span>im<span>\u00a0<\/span><\/span><span>Hybrid-Modell<\/span><span>,<\/span><span><span>\u00a0<\/span><\/span><span>mit Reisebereitschaft innerhalb Deutschlands<\/span><span>|<span>\u00a0<\/span><\/span><span>Servicezeiten:<span>\u00a0<\/span><\/span><span>Montag -<span>\u00a0<\/span><\/span><span>Freitag<\/span><span><span>\u00a0<\/span>zwischen 0<\/span><span>9<\/span><span>:00<span>\u00a0<\/span><\/span><span>und<\/span><span><span>\u00a0<\/span><\/span><span>1<\/span><span>8<\/span><span>:<\/span><span>0<\/span><span>0 Uhr<\/span><span><span>\u00a0<\/span>|<span>\u00a0<\/span><\/span><span>S<\/span><span>u<\/span><span>pportsprache<\/span><span>n<\/span><span>:<\/span><span><span>\u00a0<\/span>Deutsch<\/span><span><span>\u00a0<\/span>und Englisch<\/span><span><span>\u00a0<\/span><\/span><span>|<span>\u00a0<\/span><\/span><span>bis zu<span>\u00a0<\/span><\/span><span>42<\/span><span>.<\/span><span>000<\/span><span>\u20ac<span>\u00a0<\/span><\/span><span>B<\/span><span>rutto\/<\/span><span>Jahr*<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/span><\/b><span><span><span>\u00a0<\/span>Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places<span>\u00a0<\/span><\/span><span>to<\/span><span><span>\u00a0<\/span>Work\u201c sind der Beweis daf\u00fcr.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Berufliche und pers\u00f6nliche Entwicklung<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ob<span>\u00a0<\/span><\/span><\/span><b><span>Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/b><span><span><span>\u00a0<\/span>\u2013 wir finden die richtige Stelle f\u00fcr dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst\u00fctzung, die du f\u00fcr deinen Erfolg brauchst.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Karriereerfolge kannst du direkt bei uns erleben \u2013 die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Deshalb bieten wir eine Reihe von<span>\u00a0<\/span><\/span><\/span><b><span>Programmen zur Spezialisierung oder F\u00fchrungskr\u00e4fteentwicklung<\/span><\/b><span><span><span>\u00a0<\/span>an, die dir den Weg zu der Art von Karriere erm\u00f6glichen, die deinen Vorstellungen entspricht.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Deine<\/span><span><span>\u00a0<\/span><\/span><span>Aufgaben<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Als S<\/span><span>ales Development Representative (SDR)<span>\u00a0<\/span><\/span><span>(m\/w\/d)<span>\u00a0<\/span><\/span><span>i<\/span><\/span><span><span>n unserem Team wirst du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>E<\/span><span>rste<\/span><span>r<\/span><\/span><b><span><span>\u00a0<\/span>Ansprechpartner<span>\u00a0<\/span><\/span><\/b><span><span>f\u00fcr<span>\u00a0<\/span><\/span><span>dir zugeordnete Account Manager, Vertriebspartner<\/span><span><span>\u00a0<\/span>und die internen Fachabteilungen unseres Auftraggebers<\/span><span><span>\u00a0<\/span>sein.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>F\u00fcr das Thema r<\/span><span>elevante<\/span><span><span>\u00a0<\/span>Ansprechpartner in<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>Zielunternehmen<\/span><\/b><span><span><span>\u00a0<\/span>(Outbound &amp; Inbound)<\/span><span><span>\u00a0<\/span>aktiv<span>\u00a0<\/span><\/span><\/span><b><span>identifizieren und ansprechen.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Leads<span>\u00a0<\/span><\/span><\/b><span><span>nach klar<\/span><span><span>\u00a0<\/span>definierten<\/span><span><span>\u00a0<\/span>Kriterien<span>\u00a0<\/span><\/span><\/span><b><span>qualifizieren<span>\u00a0<\/span><\/span><\/b><span><span>(z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>E<\/span><span>ingehende<span>\u00a0<\/span><\/span><\/span><b><span>Anfragen<\/span><\/b><span><span><span>\u00a0<\/span>aus<span>\u00a0<\/span><\/span><\/span><b><span>Marketingkampagnen<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>sowie<span>\u00a0<\/span><\/span><span>Direktkontakte<\/span><span>S<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>bearbeiten<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Termin<\/span><span>e<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>f\u00fcr das Vertriebsteam auf Basis qualifizierter Leads<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>vereinbaren<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Neukunden<\/span><\/b><span><span>- und Interessentenkonten<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>aufbauen<span>\u00a0<\/span><\/span><\/b><span><span>und pflegen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Leads im<span>\u00a0<\/span><\/span><\/span><b><span>CRM-System<\/span><\/b><span><span><span>\u00a0<\/span>pflegen und steuern.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eng<\/span><span><span>\u00a0<\/span>mit<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>Account Managern<\/span><\/b><span><span><span>\u00a0<\/span>und Large-Format-Teams<\/span><span><span>\u00a0<\/span>zusammenarbeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>W<\/span><span>eitere<span>\u00a0<\/span><\/span><\/span><b><span>v<\/span><span>ertriebsnahe Aufgaben<\/span><\/b><span><span><span>\u00a0<\/span>in Abstimmung mit Country-Teams<\/span><span><span>\u00a0<\/span>\u00fcbernehmen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Dein Profil<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Sehr gute Deutsch<\/span><span>- und Englisch<\/span><span>kenntnisse<\/span><\/b><span><span><span>\u00a0<\/span>in Wort und Schrift mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Spa\u00df am Vertrieb<\/span><\/b><span><span>\u202f<\/span><\/span><span><span>hast<\/span><span><span>\u00a0<\/span>und<span>\u00a0<\/span><\/span><span>mit<span>\u00a0<\/span><\/span><span>deiner<span>\u00a0<\/span><\/span><\/span><b><span>detailgetreuen Arbeitsweise<\/span><\/b><span><span><span>\u00a0<\/span>\u00fcberzeugst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein<span>\u00a0<\/span><\/span><\/span><b><span>Organisationstalent<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span><\/span><span>und mit deiner<\/span><span>\u202f<\/span><\/span><b><span>eigenst\u00e4ndigen und verantwortungsbewussten Arbeitsweise<\/span><span><span>\u00a0<\/span>\u00fcberzeugst.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Sicher im Umgang mit<span>\u00a0<\/span><\/span><span>dem<span>\u00a0<\/span><\/span><span>PC und dem<span>\u00a0<\/span><\/span><span>MS-Office<\/span><span>-<\/span><span>Paket<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Die<span>\u00a0<\/span><\/span><\/span><b><span>Servicezeiten<\/span><\/b><span><span><span>\u00a0<\/span>(<\/span><span>Montag<span>\u00a0<\/span><\/span><span>-<\/span><span><span>\u00a0<\/span><\/span><span>Freitag<\/span><span>, zwischen 0<\/span><span>9<\/span><span>:00 und<span>\u00a0<\/span><\/span><span>1<\/span><span>8<\/span><span>.<\/span><span>0<\/span><span>0 Uhr<\/span><span>)<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>flexibel<\/span><span><span>\u00a0<\/span><\/span><span>abdecken kannst<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bereit<span>\u00a0<\/span><\/span><span>bist<\/span><span>, dich kontinuierlich<span>\u00a0<\/span><\/span><\/span><b><span>weiterzuentwickeln<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine<span>\u00a0<\/span><\/span><\/span><b><span>abgeschlossene Ausbildung<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Idealerweise hast du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bereits<span>\u00a0<\/span><\/span><\/span><b><span>Erfahrung im Kundenservice<\/span><\/b><span><span>, im Call Center<\/span><span><span>\u00a0<\/span>oder<\/span><span><span>\u00a0<\/span><\/span><span>in der Kundenberatun<\/span><span>g<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erste<span>\u00a0<\/span><\/span><\/span><b><span>Er<\/span><span>fahrung<span>\u00a0<\/span><\/span><span>im Vertriebs<\/span><span>-<\/span><\/b><span><span>, im IT-Segment oder im Netzwerkumfeld<\/span><span><span>\u00a0<\/span>und<span>\u00a0<\/span><\/span><\/span><b><span>eine gewisse IT-Affinit\u00e4t.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/span><\/b><span><span><span>\u00a0<\/span>Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten<span>\u00a0<\/span><\/span><span>\u2013<\/span><span><span>\u00a0<\/span>ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Wir<span>\u00a0<\/span><\/span><span>bieten<\/span><span><span>\u00a0<\/span><\/span><span>dir<\/span><span><span>\u00a0<\/span><\/span><span>ein<\/span><span>\u202f<\/span><\/span><b><span>h<\/span><span>ybrides<\/span><span><span>\u00a0<\/span><\/span><span>Arbeitsmodell<\/span><\/b><span><span>: Nach der<span>\u00a0<\/span><\/span><span>Einarbeitung<\/span><span><span>\u00a0<\/span><\/span><span>kannst<\/span><span><span>\u00a0<\/span>du<span>\u00a0<\/span><\/span><span>an<\/span><span><span>\u00a0<\/span>den<span>\u00a0<\/span><\/span><span>meisten<\/span><span><span>\u00a0<\/span>Tagen<\/span><span><span>\u00a0<\/span><\/span><span>im<\/span><span><span>\u00a0<\/span><\/span><span>Homeoffice<\/span><span><span>\u00a0<\/span><\/span><span>arbeiten<\/span><span>.<\/span><span><span>\u00a0<\/span><\/span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Starte in<\/span><\/span><b><span><span>\u00a0<\/span><\/span><span>Vollzeit<\/span><\/b><b><span>\u202f<\/span><\/b><b><span>mit<\/span><span><span>\u00a0<\/span><\/span><span>4<\/span><span>0<\/span><\/b><b><span>\u202f<\/span><\/b><b><span>Std.\/Woche<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bei uns durch.<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>Die Wochenenden sind frei und geh\u00f6ren dir!<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du bekommst ein<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>monatliches Festgehalt<\/span><span><span>\u00a0<\/span>und eine halbj\u00e4hrliche leistungsorientierte Verg\u00fctung.<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>Es winken somit<\/span><\/span><b><span><span>\u00a0<\/span>bis zu<\/span><span><span>\u00a0<\/span><\/span><span>42<\/span><span>.<\/span><span>000<\/span><span>\u20ac<\/span><span><span>\u00a0<\/span>Brutto\/<\/span><span>Jahr*.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mit<span>\u00a0<\/span><\/span><\/span><b><span>bis zu<span>\u00a0<\/span><\/span><span>30<\/span><span><span>\u00a0<\/span>Urlaubstagen<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Du startest mit einem<span>\u00a0<\/span><\/span><\/span><b><span>intensivem <\/span><span>Training<\/span><\/b><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Zus\u00e4tzlich erh\u00e4ltst du<span>\u00a0<\/span><\/span><span>regelm\u00e4\u00dfige<span>\u00a0<\/span><\/span><\/span><b><span>Coachings<\/span><span>, Fresh-<\/span><span>Ups<\/span><span><span>\u00a0<\/span>und Aufbautrainings<\/span><\/b><span><span>, die dir auch im privaten Bereich von Nutzen sind.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Je nach Dauer der Unternehmenszugeh\u00f6rigkeit erh\u00e4ltst du\u202f<\/span><\/span><b><span>Jubil\u00e4umszuwendungen<\/span><\/b><span><span>\u202fund zus\u00e4tzliche\u202f<\/span><\/span><b><span>Sonderurlaubstage.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine zus\u00e4tzliche finanzielle Absicherung durch eine<span>\u00a0<\/span><\/span><\/span><b><span>betriebliche Altersvorsorge<\/span><\/b><span><span><span>\u00a0<\/span>ist f\u00fcr uns selbstverst\u00e4ndlich.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erhalte eine\u202f<\/span><\/span><b><span>attraktive Pr\u00e4mie von 600\u20ac<\/span><\/b><span><span>\u202ff\u00fcr jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine Vielzahl an<span>\u00a0<\/span><\/span><\/span><b><span>Online-Shopping-Rabatten<\/span><\/b><span><span>, speziell f\u00fcr<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>Mitarbeiter lassen<span>\u00a0<\/span><\/span><span>d<\/span><span>ich kr\u00e4ftig sparen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Halte dich fit<span>\u00a0<\/span><\/span><span>und<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>n<\/span><span>utze<span>\u00a0<\/span><\/span><span>unsere<\/span><span><span>\u00a0<\/span>Sportangebot<\/span><span>e<\/span><span><span>\u00a0<\/span>mit einer von uns\u202f<\/span><\/span><b><span>gef\u00f6rderten Mitgliedschaft<span>\u00a0<\/span><\/span><span>in ausgew\u00e4hlten Fitnessstudios<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deine<span>\u00a0<\/span><\/span><\/span><b><span>fachliche und pers\u00f6nliche Entwicklung<\/span><\/b><span><span><span>\u00a0<\/span>ist uns wichtig<span>\u00a0<\/span><\/span><span>\u2013<\/span><span><span>\u00a0<\/span>erhalte \u00fcber uns<span>\u00a0<\/span><\/span><\/span><b><span>kostenlosen Zugang zu LinkedIn Learning.<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Wir legen viel Wert auf interne<\/span><\/span><b><span><span>\u00a0<\/span>Karrierem\u00f6glichkeiten<\/span><\/b><span><span>\u202fund das sogar weltweit.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Es erwartet dich ein<span>\u00a0<\/span><\/span><\/span><b><span>offenes und motiviertes Team<\/span><\/b><span><span>, das darauf brennt, dich auf Du-und-Du bei<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Du willst mit uns durchstarten?<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular und finde heraus, warum<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Dein Ansprechpartner: Max Fildebrandt<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Internes Stellenk\u00fcrzel: R1705403<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix<\/span><span><span>\u00a0<\/span>setzt sich f\u00fcr Chancengleichheit ein<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Arbeitserlaubnis<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#AGENTCNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>*<\/span><\/span><i><span><span>\u00a0<\/span><\/span><\/i><i><span>Die Angabe bezieht sich auf ein Bruttojahreseinkommen bei Aus\u00fcbung einer Vollzeitt\u00e4tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Grundgehalt sowie einer individuellen<\/span><span>, vereinbarten<\/span><span><span>\u00a0<\/span>leistungsorientierten Verg\u00fctung oder einer individuell erwirtschafteten Provision. Du m\u00f6chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers\u00f6nlichen Bewerbungsgespr\u00e4ch.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1705403\",\"location\":\"Stuttgart\",\"job_type\":\"part_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:18.965+08:00\",\"created_at\":\"2026-03-03T04:19:38.131+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Stuttgart---Wankelstrae-1\/Sales-Development-Representative--SDR---m-w-d----B2B--HP-Industrial-_R1705403\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b625bed1320000\",\"descriptor\":\"Concentrix Germany GmbH\",\"reference_id\":\"WDE21\",\"organization_reference_id\":\"WDE21\"},\"location\":{\"city\":\"Stuttgart\",\"state\":null,\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"70563\",\"primary_location\":{\"id\":\"DE-STU-WANKE-01\",\"wid\":\"90cf9de41c12101d47a21b2c918c0000\",\"descriptor\":\"DEU Stuttgart - Wankelstra\u00dfe 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"max.fildebrandt@concentrix.com\"},\"first_name\":\"Fildebrandt, Max\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101300489\",\"wid\":\"d1bdd39f10af01dd835b379f1f500551\",\"descriptor\":\"Ina Wulff (101300489)\"},{\"id\":\"102575626\",\"wid\":\"da7d7d2449a21010325394e9bc2f0000\",\"descriptor\":\"Max Fildebrandt (102575626)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Stuttgart---Wankelstrae-1\/Sales-Development-Representative--SDR---m-w-d----B2B--HP-Industrial-_R1705403\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Stuttgart---Wankelstrae-1\/Sales-Development-Representative--SDR---m-w-d----B2B--HP-Industrial-_R1705403\/apply\",\"job_requisition_id\":\"R1705403\"}],\"organizations\":[{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b625bed1320000\",\"descriptor\":\"Concentrix Germany GmbH\",\"reference_id\":\"WDE21\",\"custom_reference_id\":null,\"company_reference_id\":\"WDE21\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"andre.schwitzke@concentrix.com\"},\"first_name\":\"Andre Schwitzke (101304266)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705403\",\"wid\":\"241cb70e7406101231d5f1cf6bd50000\",\"descriptor\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"629\",\"campaign_id\":\"22420\",\"campaign_title\":\"Advisor I, Customer Service R1570968\",\"campaign_type\":\"job_application\",\"job_title\":\"Initiativbewerbung zur Personalvermittlung\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<h1><b>Initiativbewerbung zur Personalvermittlung mit Righthead by Concentrix<\/b><\/h1><p><br \/><b>Erfinde dich neu - besser als je zuvor!<\/b><br \/>Du bist bereit f\u00fcr eine neue berufliche Herausforderung und dem erfolgreichen Karriereeinstieg bei einem unserer f\u00fchrenden Kundenunternehmen? Dann bist du bei uns genau richtig - denn Righthead by Concentrix unterst\u00fctzt dich bei deiner Karriere durch eine erfolgreiche Vermittlung.<\/p><p><\/p><p><b>Karriere mit Righthead by Concentrix<\/b><br \/>Righthead by Concentrix steht f\u00fcr Know-how und Exzellenz in der Personaldienstleistung und Vermittlung. Wir profitieren von 40 Jahren Expertise und einem umfangreichen Kundenstamm u.a. aus den Bereichen Versicherungen &amp; Banken, Automotive &amp; Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion &amp; Lifestyle, u.v.m.<\/p><p>Bei uns findest du den Einstieg bei internationalen Konzernen, erfolgreichen Mittelst\u00e4ndlern oder aufsteigenden Startups, ob an einem Standort unserer Kunden in Deutschland oder komplett remote aus dem Homeoffice.<\/p><p>Wir bieten entweder die M\u00f6glichkeit zur Direktvermittlung (Direkte Anstellung bei unserem Kunden) oder den Einstieg \u00fcber eine zun\u00e4chst befristete Arbeitnehmer\u00fcberlassung mit der Option auf \u00dcbernahme und langfristige Weiterentwicklung bei unserem Partner.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><br \/>Unsere Aufgabenbereiche sind nicht nur vielf\u00e4ltig, sondern auch abwechslungsreich:\u00a0Customer Service, Sales, IT-Support, Human Resources sowie alle kaufm\u00e4nnischen Bereiche\u00a0- wir finden f\u00fcr jeden die passende Stelle.<\/p><p>Dich erwarten spannende Stellen\u00a0f\u00fcr gro\u00dfe und bekannte Kundenunternehmen - wir bieten dir den idealen Karriereeinstieg bei unseren Kunden mit der M\u00f6glichkeit dich dort langfristig weiterzuentwickeln.<\/p><p><\/p><p><b>Dein Profil<br \/>Du passt perfekt zu uns, wenn du:<\/b><\/p><ul><li><p>Ein Kommunikationstalent bist und Freude am Umgang mit Kunden hast.<\/p><\/li><li><p>Stets zuverl\u00e4ssig und flexibel bist.<\/p><\/li><li><p>Teamf\u00e4higkeit, Motivation und Lernbereitschaft mitbringst.<\/p><\/li><li><p>Idealerweise erste Erfahrung im kaufm\u00e4nnischen Umfeld, Sachbearbeitung, Kundenservice oder Vertrieb sammeln konntest.<\/p><\/li><\/ul><p>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p><p><\/p><p><b>Unsere Benefits<\/b><br \/>F\u00fcr uns und unsere Kunden steht stets das Wohlbefinden der vermittelten Mitarbeitenden im Vordergrund. Deshalb bieten wir je nach Position, Kundenunternehmen und Vertragsart:<\/p><ul><li><p>Wettbewerbsf\u00e4hige Verg\u00fctung nach Tarif oder \u00fcbertariflich zzgl. Je nach Funktion Schichtzulagen, Pr\u00e4mien oder Provisionen<\/p><\/li><li><p>Flexible Arbeitsmodelle mit 100% Homeoffice oder hybridem Homeoffice, Gleitzeit, Teilzeitmodelle sowie steigender Urlaubsanspruch mit Betriebszugeh\u00f6rigkeit und Sonderurlaubstage<\/p><\/li><li><p>Weihnachts- und Urlaubsgeld<\/p><\/li><li><p>Betriebliche Altersvorsorge und verm\u00f6genswirksame Leistungen<\/p><\/li><li><p>Jobticket, Jobrad oder Firmenparkplatz, Mitarbeiter-Rabatte und attraktive Gutscheine<\/p><\/li><li><p>Zuschuss zu Wellness- &amp; Sportangeboten, Gesundheitsangebote, sowie teilweise betriebliche Krankenversicherung<\/p><\/li><li><p>Kurse und Weiterentwicklungsprogramme im Bereich F\u00fchrung und Management, sowie fachliche Weiterbildung und Training z.B. in den Bereichen Fremdsprachen, Kommunikation, Softwarekenntnisse und Soft Skills<\/p><\/li><\/ul><p><\/p><p><b>Haben wir dein Interesse geweckt?<\/b><br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular!<\/p><p><br \/><b>Hast du noch Fragen?<\/b><br \/>Nutze dazu unsere Hotline unter\u00a0<b>0911 9339 2000<\/b>\u00a0oder kontaktiere uns per WhatsApp:\u00a0<b>0160 9060 3384<\/b><\/p><p><br \/><b>Righthead by Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><br \/>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<br \/>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.\u00a0<\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><br \/>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p><b><u>Ansprechpartner<\/u><\/b><br \/><span><b>RIGHTHEAD GmbH<\/b><\/span><br \/><span>Tullnaustrasse 20<\/span><br \/><span>90402 N\u00fcrnberg<\/span><br \/><span>Germany<\/span><br \/><span><span>karriere&#64;righthead.de<\/span><br \/>0911 9339 2000<br \/>#righthead<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1570968\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-03T04:20:25.901+08:00\",\"created_at\":\"2026-03-03T04:19:23.606+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Initiativbewerbung-zur-Personalvermittlung_R1570968\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3244009f823e101643f6c06448e20001\",\"address\":\"alev.tuerkoglu@concentrix.com\"},\"last_name\":\"Tuerkoglu\",\"first_name\":\"Alev\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-304667\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Initiativbewerbung-zur-Personalvermittlung_R1570968\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Initiativbewerbung-zur-Personalvermittlung_R1570968\/apply\",\"job_requisition_id\":\"R1570968\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"948f28bd9ca6102f53b7dcfc7d770003\",\"address\":\"carolin.timmins@concentrix.com\"},\"last_name\":\"Timmins\",\"first_name\":\"Carolin\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1570968\",\"wid\":\"449b4d065fe01014f3f5565ee7f90000\",\"descriptor\":\"R1570968 Initiativbewerbung zur Personalvermittlung (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3244009f823e101643f6c06448e20001\",\"address\":\"alev.tuerkoglu@concentrix.com\"},\"last_name\":\"Tuerkoglu\",\"first_name\":\"Alev\"},{\"email\":{\"wid\":\"7c3f0af5fecc1016463e63fe529b0001\",\"address\":\"burak.kavakbasi@concentrix.com\"},\"last_name\":\"Kavakbasi\",\"first_name\":\"Burak\"},{\"email\":{\"wid\":\"948f28bd9ca6102f53b7dcfc7d770003\",\"address\":\"carolin.timmins@concentrix.com\"},\"last_name\":\"Timmins\",\"first_name\":\"Carolin\"},{\"email\":{\"wid\":\"ab616184b0641016412053bec5770000\",\"address\":\"lena.barta@concentrix.com\"},\"last_name\":\"Barta\",\"first_name\":\"Lena\"},{\"email\":{\"wid\":\"634adbbbbac610164486f6986c260001\",\"address\":\"mira.berg@concentrix.com\"},\"last_name\":\"Berg\",\"first_name\":\"Mira\"},{\"email\":{\"wid\":\"634adbbbbac6101646fe8b33e5ea0007\",\"address\":\"oezkan.gueltekin@concentrix.com\"},\"last_name\":\"G\u00fcltekin\",\"first_name\":\"\u00d6zkan\"}],\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"630\",\"campaign_id\":\"22415\",\"campaign_title\":\"Advisor II, Customer Service R1227576\",\"campaign_type\":\"job_application\",\"job_title\":\"Security and Network Support Engineer II Bulgaria\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><span>For over 10 years, our client has been disrupting and transforming the security industry. The 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats\/day. <\/span><\/p><p><span>We work in a fast-paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrives on being the first to solve problems.\u00a0 We are always looking to hire highly passionate, collaborative and humble people that want to make a difference.<\/span><br \/>\u00a0<\/p><p><b><span>Our lines cover the US market. We are open <\/span><\/b><b><span>4<\/span><\/b><b><span>:00pm-1:00am local Bulgarian time, Monday to Friday.<\/span><\/b><\/p><p>\u00a0<br \/><b><u><span>Responsibilities<\/span><\/u><\/b><\/p><ul><li>Provide second line phone\/email consultation to independently debug complex security\/network problems.<\/li><li>Interface with Engineering and assist the customer with testing or troubleshooting.<\/li><li>Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams<\/li><li>Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.<\/li><li>Assist in developing on-going training programs for the department.<\/li><li>Promote a team environment by assisting and contributing to fellow their employees whenever necessary to enhance the professional development of everyone within the organization.<\/li><li>Ability to mentor other engineers on advanced troubleshooting, debugging and case management skills.<\/li><li>Understand the product direction and customer use-cases and provide input on product &amp; code changes through all points of the product cycle.<\/li><li>Other duties as assigned<\/li><\/ul><p><\/p><p><b><u><span>Requirements<\/span><\/u><\/b>\u00a0<\/p><p><\/p><ul><li>Minimum 4-year experience working as Support Engineer\/ Sr. Support Engineer supporting networking or web security <span>products.\u00a0\u00a0<\/span><\/li><li>Experience with operating systems such as Linux, Unix, and Free BSD.<\/li><li>Experience troubleshooting network issues and familiarity with the necessary tools. (Ping, Traceroute, MTR etc)<\/li><li>Expert knowledge of protocols such as HTTP, SMTP, FTP, DNS etc<\/li><li>Working knowledge of Apache and IIS Web Server administration<\/li><li>Working Knowledge of networking and security products and enterprise Network Infrastructure<\/li><li>CCNA certificate is an advantage<\/li><li>Familiarity with:<\/li><li><\/li><\/ul><p><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 Network Protocol Analyzers (tcpdump, Wireshark)<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 Network Security (SSL\/TLS, VPNs, Firewall, IDS\/IPS)<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 authentication systems such as LDAP, MS AD etc<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 VPN technologies such as IPSec and VPN clients<\/span><br \/><span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 o\u00a0\u00a0 Scripting knowledge (SHELL, Python, Perl) would be appreciated<\/span><\/p><p><\/p><p><b><u><span>Qualifications<\/span><\/u><\/b><\/p><ul><li><span>Bachelor of Science in Computer Science\/Engineering or an\u00a0equivalent advanced industry certifications.<\/span><\/li><\/ul><p>What do you get from us?<\/p><p><\/p><ul><li>Competitive salary<\/li><li>Relocation package<\/li><li>Additional pay for night shifts<\/li><li>Virtual training and Work from Home options<\/li><li>A bright, modern and exciting place to work, with excellent staff facilities<\/li><li>Medical plan fully covered by the company<\/li><li>Transportation allowance and Life insurance<\/li><li>Various career development opportunities<\/li><li>Annual reward and recognition events<\/li><li>Holiday pay<\/li><li>Team and Concentrix events<\/li><\/ul><p><\/p><p>This position is based in Bulgaria.<\/p><p>Please apply here: <span><a href=\\\"mailto:CNX-BG-Recruitment&#64;concentrix.com\\\" target=\\\"_blank\\\">CNX-BG-Recruitment&#64;concentrix.com<\/a> <\/span><\/p><p>Looking forward for your application!<\/p>\",\"ats_external_id\":\"R1227576\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-03T04:20:25.222+08:00\",\"created_at\":\"2026-03-03T04:19:22.572+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_Hungary_CVG_de\/job\/Hungary-Pcs\/Security-and-Network-Support-Engineer-II-Bulgaria_R1227576\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"492c4a45eceb100c519c3b4112090003\",\"address\":\"blanka.horvat@concentrix.com\"},\"last_name\":\"Sloboda Horvat\",\"first_name\":\"Blanka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-116823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_Hungary_CVG_de\/job\/Hungary-Pcs\/Security-and-Network-Support-Engineer-II-Bulgaria_R1227576\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_Hungary_CVG_de\/job\/Hungary-Pcs\/Security-and-Network-Support-Engineer-II-Bulgaria_R1227576\/apply\",\"job_requisition_id\":\"R1227576\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f34edb221fed102561be47a8aebd0001\",\"address\":\"monique.muller@concentrix.com\"},\"last_name\":\"M\u00fcller\",\"first_name\":\"Monique\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1227576\",\"wid\":\"27d3d8cac1cd0103dc5eee5de6101a8a\",\"descriptor\":\"R1227576 Security and Network Support Engineer II Bulgaria (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"492c4a45eceb100c519c3b4112090003\",\"address\":\"blanka.horvat@concentrix.com\"},\"last_name\":\"Sloboda Horvat\",\"first_name\":\"Blanka\"}],\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1401\",\"campaign_id\":\"14243\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1710127\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p>Solution Architect for Dynamics 365 Customer Engagement and Power Platform<\/p><p><span>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect\u00a0<b>with strong technical skills<\/b>. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/span><\/p><p><\/p><p>Overview<\/p><ul><li>Location: Portugal, Romania, Czech, Spain (open to other locations in Europe).<\/li><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: 10&#43;<\/li><\/ul><p><\/p><p>Mandatory Experience Profile<\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li><span>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/span><\/li><li>10&#43; years of experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Expert knowledge in Dynamics 365 CE apps, such as Sales, Customer Insights, Customer Service, and Field Service<\/li><li>Strong proficiency in developing, optimizing, and maintaining solutions and architecture of D365 CE apps and model-driven apps.<ul><li>Design, customize, and administer UI and business logic using the Power Platform.<\/li><li>Being able to conduct code reviews for C#, JavaScript, and TypeScript.<\/li><li>Experience with Azure Application Insights and designing Kusto queries to investigate and mitigate performance issues.<\/li><li>Having a basic understanding of network performance indicators and ability to read network traces.<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li><span>Ability to effectively resolve complex Power Apps issues and architectural challenges using strong analytical and collaborative skills, with demonstrated experience delivering clear findings reports and presenting actionable recommendations to stakeholders.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><\/p><p>Desirable requirements<\/p><ul><li>Experience with Power FX.<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1710127\",\"location\":\"WAH\",\"job_type\":\"full_time\",\"salary\":\"9.28\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:18:07.309+08:00\",\"created_at\":\"2026-03-02T22:04:46.136+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Dynamics-365-Customer-Engagement-and-Power-Platform_R1710127-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367621\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Dynamics-365-Customer-Engagement-and-Power-Platform_R1710127-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Dynamics-365-Customer-Engagement-and-Power-Platform_R1710127-1\/apply\",\"job_requisition_id\":\"R1710127\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1710127\",\"wid\":\"9d5e3edecc3410184f3260ea4e500000\",\"descriptor\":\"Dynamics 365 Customer Engagement and Power Platform (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"632\",\"campaign_id\":\"22391\",\"campaign_title\":\"Advisor I, Customer Service R1710581\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Cash App Services\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Experience the power of a game-changing career<\/span><\/b><\/p><p><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b><span>Career growth and personal development<\/span><\/b><\/p><p><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><\/p><p><b><span>What you will do in this role<\/span><\/b><\/p><p><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><p><\/p><ul><li>Provide assistance through phone, email, chat, or social media platforms.<\/li><li>Answer questions about features, functionality, and account setup.<\/li><li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li><li>Guide users through the account creation or identity verification process.<\/li><li>Build and maintain a positive customer experience by being empathetic and professional.<\/li><li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li><\/ul><p><\/p><p><b><span>Your qualifications<\/span><\/b><\/p><p><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><p><\/p><ul><li>Have a High level of English (Oral and written - C2)<\/li><li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li><li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li><li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li><li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><b><span>What\u2019s in it for you<\/span><\/b><\/p><p><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><\/p><p><b><span>Experience the best version of you!<\/span><\/b><\/p><p><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><\/p><p><b><span>Concentrix is an equal-opportunity employer<\/span><\/b><\/p><p><\/p><p><i><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p><\/p><p><b><span>Eligibility to work<\/span><\/b><\/p><p><\/p><p><span>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/p>\",\"ats_external_id\":\"R1710581\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:45.604+08:00\",\"created_at\":\"2026-03-02T18:10:17.944+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--English-speaking----Cash-App-Services_R1710581\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363878\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--English-speaking----Cash-App-Services_R1710581\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--English-speaking----Cash-App-Services_R1710581\/apply\",\"job_requisition_id\":\"R1710581\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710581\",\"wid\":\"ccd8ef1ec0e5101846f28c3528a20000\",\"descriptor\":\"Customer Service Representative (English-speaking) - Cash App Services\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"633\",\"campaign_id\":\"22389\",\"campaign_title\":\"Advisor I, Customer Service R1710564\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Insurance Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li><li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li><li>Do indexation &amp; electronic archiving in our document management tool.<\/li><li>Manage policy change requests, updating payment details<\/li><li>Make claims and cancel requests<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Italian (C2) and fluent in English (B2)<\/li><li>Have previous customer experience is a plus<\/li><li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710564\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T20:05:26.089+08:00\",\"created_at\":\"2026-03-02T18:10:17.533+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Italian-speaking----Insurance-Company_R1710564\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Italian-speaking----Insurance-Company_R1710564\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Italian-speaking----Insurance-Company_R1710564\/apply\",\"job_requisition_id\":\"R1710564\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710564\",\"wid\":\"70b4e89a89e4101845b26bc3d3440000\",\"descriptor\":\"Customer Representative (Italian-speaking) - Insurance Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"634\",\"campaign_id\":\"22385\",\"campaign_title\":\"Advisor I, Customer Service R1710579\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Cash App Services\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Experience the power of a game-changing career<\/span><\/b><\/p><p><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b><span>Career growth and personal development<\/span><\/b><\/p><p><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><\/p><p><b><span>What you will do in this role<\/span><\/b><\/p><p><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><p><\/p><ul><li>Provide assistance through phone, email, chat, or social media platforms.<\/li><li>Answer questions about features, functionality, and account setup.<\/li><li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li><li>Guide users through the account creation or identity verification process.<\/li><li>Build and maintain a positive customer experience by being empathetic and professional.<\/li><li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li><\/ul><p><\/p><p><b><span>Your qualifications<\/span><\/b><\/p><p><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><p><\/p><ul><li>Have a High level of French (Oral and written) and are fluent in English (C1)<\/li><li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li><li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li><li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li><li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><b><span>What\u2019s in it for you<\/span><\/b><\/p><p><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><\/p><p><b><span>Experience the best version of you!<\/span><\/b><\/p><p><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><\/p><p><b><span>Concentrix is an equal-opportunity employer<\/span><\/b><\/p><p><\/p><p><i><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p><\/p><p><b><span>Eligibility to work<\/span><\/b><\/p><p><\/p><p><span>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/p>\",\"ats_external_id\":\"R1710579\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:32.844+08:00\",\"created_at\":\"2026-03-02T18:10:16.745+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Cash-App-Services_R1710579\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363928\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Cash-App-Services_R1710579\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Cash-App-Services_R1710579\/apply\",\"job_requisition_id\":\"R1710579\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710579\",\"wid\":\"5275798af1be101846ce7daf73d10001\",\"descriptor\":\"Customer Service Representative (French-speaking) - Cash App Services\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"635\",\"campaign_id\":\"22384\",\"campaign_title\":\"Advisor I, Customer Service R1710563\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Insurance Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li><li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li><li>Do indexation &amp; electronic archiving in our document management tool.<\/li><li>Manage policy change requests, updating payment details<\/li><li>Make claims and cancel requests<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Dutch (C2) and fluent in English (B2)<\/li><li>Have previous customer experience is a plus<\/li><li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710563\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T20:05:25.855+08:00\",\"created_at\":\"2026-03-02T18:10:16.555+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Dutch-speaking----Insurance-Company_R1710563\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366403\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Dutch-speaking----Insurance-Company_R1710563\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--Dutch-speaking----Insurance-Company_R1710563\/apply\",\"job_requisition_id\":\"R1710563\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710563\",\"wid\":\"5275798af1be10184571a06ac09f0000\",\"descriptor\":\"Customer Representative (Dutch-speaking) - Insurance Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"636\",\"campaign_id\":\"22383\",\"campaign_title\":\"Advisor I, Customer Service R1710578\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish and English-speaking) - Cash App Services\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b><span>Experience the power of a game-changing career<\/span><\/b><\/p><p><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/span><\/p><p><\/p><p><b><span>Career growth and personal development<\/span><\/b><\/p><p><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><\/p><p><b><span>What you will do in this role<\/span><\/b><\/p><p><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><p><\/p><ul><li>Provide assistance through phone, email, chat, or social media platforms.<\/li><li>Answer questions about features, functionality, and account setup.<\/li><li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li><li>Guide users through the account creation or identity verification process.<\/li><li>Build and maintain a positive customer experience by being empathetic and professional.<\/li><li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li><\/ul><p><\/p><p><b><span>Your qualifications<\/span><\/b><\/p><p><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><p><\/p><ul><li>Have a High level of Spanish (Oral and written) and are fluent in English (C1)<\/li><li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li><li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li><li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li><li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><b><span>What\u2019s in it for you<\/span><\/b><\/p><p><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/li><li><span>Competitive salary and performance bonus<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><\/p><p><b><span>Experience the best version of you!<\/span><\/b><\/p><p><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><\/p><p><b><span>Concentrix is an equal-opportunity employer<\/span><\/b><\/p><p><\/p><p><i><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p><\/p><p><b><span>Eligibility to work<\/span><\/b><\/p><p><\/p><p><span>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/p>\",\"ats_external_id\":\"R1710578\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T20:05:25.755+08:00\",\"created_at\":\"2026-03-02T18:10:16.366+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Service-Representative--Spanish-and-English-speaking----Cash-App-Services_R1710578\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366375\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Service-Representative--Spanish-and-English-speaking----Cash-App-Services_R1710578\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Service-Representative--Spanish-and-English-speaking----Cash-App-Services_R1710578\/apply\",\"job_requisition_id\":\"R1710578\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710578\",\"wid\":\"3a6f43875191101846b5931cb75c0000\",\"descriptor\":\"Service Representative (Spanish and English-speaking) - Cash App Services\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"637\",\"campaign_id\":\"22382\",\"campaign_title\":\"Advisor I, Customer Service R1710569\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Vehicles Transportation Platform\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer\u00a0Representative in Lisbon Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Support customers with booking management, cancellations, and billing issues.<\/li><li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer&#39;s needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (written and oral) and are fluent in English (B2)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactivity, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710569\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:57:31.362+08:00\",\"created_at\":\"2026-03-02T18:10:16.135+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--German-speaking----Vehicles-Transportation-Platform_R1710569-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362512\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--German-speaking----Vehicles-Transportation-Platform_R1710569-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--German-speaking----Vehicles-Transportation-Platform_R1710569-1\/apply\",\"job_requisition_id\":\"R1710569\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710569\",\"wid\":\"3a6f438751911018464d5bb656240000\",\"descriptor\":\"Customer Service Representative (German-speaking) - Vehicles Transportation Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"638\",\"campaign_id\":\"22381\",\"campaign_title\":\"Advisor I, Customer Service R1710570\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-speaking) - Digital wallet\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking for <\/span><span>what\u2019s<\/span><span> next? <\/span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And <\/span><span>we\u2019re<\/span><span> proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as a\u202f<\/span><\/span><b><span>Customer Service Representative for <\/span><span>Digital wallet<\/span><span> in Portugal (Remote),<\/span><span>\u202f<\/span><\/b><span><span>you will ensure that performance goals are met across all operations. And that we <\/span><span>fulfil<\/span><span> client expectations related to operational excellence: high targets <\/span><span>regarding<\/span><span> quality, efficiency &amp; customer journey improvement.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed. At Concentrix, <\/span><span>there\u2019s<\/span><span> a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! <\/span><span>That\u2019s<\/span><span> why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career <\/span><span>you\u2019ve<\/span><span> always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>As a Customer Service Representative, you will:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Deliver exceptional support to customers via phone, chat, and email, <\/span><span>representing<\/span><span> a leading digital wallet with professionalism and enthusiasm.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Accurately document customer interactions, resolutions, and follow-ups in the CRM system.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with team members to continuously improve the customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Stay informed on the latest products, policies, and services to provide <\/span><span>timely<\/span><span> and <\/span><span>accurate<\/span><span> information.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrate warmth, empathy, and enthusiasm in every customer interaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Apply your knowledge of digital wallet products to troubleshoot issues and resolve customer concerns efficiently.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have <\/span><span>a high level<\/span><span> of\u202fD<\/span><span>utch<\/span><span>\u202f(C1 written and oral) and <\/span><span>a good level<\/span><span> of English (B2)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Have 1 year of experience <\/span><span>working in a fast-paced team-based retail, hospitality or <\/span><span>customer service <\/span><span>environment is preferred.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>High school diploma (or the applicate hiring country equivalent)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have e<\/span><span>xperience in <\/span><span>an<\/span><span> internet company, financial services <\/span><span>industry<\/span><span> or transaction processor preferred<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are strong attention to detail and organizational skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong working knowledge of pc-based internet and software applications<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We&#39;ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span> in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Support a recognized digital wallet brand known for its commitment to security, innovation, and exceptional customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and performance bonus<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Full Work from Home<\/span><\/b><span><span>\u202fposition based in <\/span><\/span><b><span>Lisbon, <\/span><span>Portugal.<\/span><\/b><span><span> <\/span><span>(T<\/span><span>raining is on-site<\/span><span>)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Refer<\/span><span>-a-friend (referral) bonus opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Full paid training on the company and the project <\/span><span>you&#39;ll<\/span><span> be working on<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career development programs<\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p><\/p><\/div><div><p><b><span>Concentrix is an equal-opportunity employer<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><p><\/p><p><\/p><\/div><div><p><b><span>Eligibility to work<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span> Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1710570\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T03:57:31.301+08:00\",\"created_at\":\"2026-03-02T18:10:15.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Dutch-speaking----Digital-wallet_R1710570\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Dutch-speaking----Digital-wallet_R1710570\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Dutch-speaking----Digital-wallet_R1710570\/apply\",\"job_requisition_id\":\"R1710570\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710570\",\"wid\":\"2bd43e3f068d101846700c85dcbc0000\",\"descriptor\":\"Customer Service Representative (Dutch-speaking) - Digital wallet\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"639\",\"campaign_id\":\"22379\",\"campaign_title\":\"Advisor I, Customer Service R1710556\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (German-speaking) - Airline Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Legal Back-Office Advisor, you will:<\/p><ul><li>Verify if transport operators are treating all passengers by their rights.<\/li><li>Understand the customer&#39;s unique situation and proceed with treatment and follow-up of their legal claims.<\/li><li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer\u2019s claiming foundations.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of\u00a0German and fluent in English (B2)<\/li><li>Have excellent communication skills\u00a0<\/li><li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and or client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710556\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:29.062+08:00\",\"created_at\":\"2026-03-02T18:10:15.461+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--German-speaking----Airline-Company_R1710556\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--German-speaking----Airline-Company_R1710556\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Legal-Back-Office-Advisor--German-speaking----Airline-Company_R1710556\/apply\",\"job_requisition_id\":\"R1710556\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710556\",\"wid\":\"2bd43e3f068d10184508453ee0ba0000\",\"descriptor\":\"Legal Back-Office Advisor (German-speaking) - Airline Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"640\",\"campaign_id\":\"22378\",\"campaign_title\":\"Advisor I, Customer Service R1710555\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) \u2013 Airline Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experience the power of a game-changing career<\/b><\/span><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative\u00a0in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/span><\/p><p><\/p><p><span><b>Career growth and personal development<\/b><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>As a Customer Service Representative, you will:<\/span><\/p><ul><li><span>Be in charge of booking management (altering, canceling, or creating new reservations)<\/span><\/li><li><span>Assist clients via inbound\/outbound calls and email<\/span><\/li><li><span>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/span><\/li><li><span>Deal with claims (strikes, lateness, Cancelation etc.)<\/span><\/li><li><span>Give real-time, accurate information that empowers the customer to make decisions.<\/span><\/li><li><span>Go beyond the customer&#39;s service expectations so they will remember and share their great experience.<\/span><\/li><li><span>Listen to the customer&#39;s unique situation and acknowledge their needs.<\/span><\/li><\/ul><p><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>Concentrix is a great match if you:<\/span><\/p><ul><li><span>Have a high level of French (C1) and English (B2) - written and oral <\/span><\/li><li><span>Have excellent communication skills coupled with empathy and team spirit<\/span><\/li><li><span>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/span><\/li><li><span>Have at least 6 months of experience in Customer Service or as a tourism\/travel representative <\/span><\/li><\/ul><p><\/p><p><span>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/span><\/p><p><\/p><p><span><b>What\u2019s in it for you<\/b><\/span><\/p><p><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/p><p><\/p><ul><li>C<span><span>ompetitive salary (base and <\/span><span>additional<\/span><span> bonuses)<\/span><\/span><span>\u00a0<\/span><\/li><li><span>Central location in Lisbon,\u00a0Portugal<\/span><\/li><li><span>Bring-a-friend (referral) bonus opportunities<\/span><\/li><li><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/li><li><span>Career development programs<\/span><\/li><\/ul><p><\/p><p><span><b>Experience the best version of you!<\/b><\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><span><b>Concentrix is an equal-opportunity employer<\/b><\/span><\/p><p><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p><p><\/p><p><span><b>Eligibility to work<\/b><\/span><\/p><p><span>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/span><\/p>\",\"ats_external_id\":\"R1710555\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:38.330+08:00\",\"created_at\":\"2026-03-02T18:10:15.136+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Airline-Company_R1710555\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364991\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Airline-Company_R1710555\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Airline-Company_R1710555\/apply\",\"job_requisition_id\":\"R1710555\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710555\",\"wid\":\"15d01f7c2cb2101844d8f824c7370000\",\"descriptor\":\"Customer Representative (French-speaking) \u2013 Airline Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"517\",\"campaign_id\":\"95\",\"campaign_title\":\"SU - ANWB - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Hulpverlener Alarmcentrale\",\"street\":\"Lachmonstraat\",\"address\":\"Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<h1 data-pm-slice=\\\"1 3 []\\\"><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Ben je op zoek naar een uitdagende baan of heb je altijd al op een Alarmcentrale willen werken?! Dan is dit je kans!<br \/>Voor een Nederlands bedrijf dat mensen helpt wanneer zij in het verkeer gestrand zijn, is <strong>CONCENTRIX<\/strong> Suriname op zoek naar medewerkers\/hulpverleners voor de telefonische hulpverlening aan gestrande reizigers. De hulpverlening van dit bedrijf strekt zich uit over de hele wereld. Dag en nacht wordt er vanuit Nederland, vanuit heel Europa, maar ook van ver daarbuiten, een beroep gedaan op de Alarmcentrale.<\/p>\\n<p>In de Europese landen waar altijd veel Nederlanders op vakantie gaan, zijn steunpunten opgericht die ter plaatse hulp kunnen co&ouml;rdineren.<br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat ga je doen?<\/strong><\/h1>\\n<p><br \/>Als hulpverlener co&ouml;rdineer en organiseer je hulp voor mensen die in Nederland problemen hebben gekregen met hun voertuig na mechanische schade. Je stelt de klant gerust en legt de benodigde gegevens vast in het systeem. Je vraagt goed door zodat je erachter komt waar de klant exact staat en checkt hun rechten. Je schakelt soepel: van meeleven met de klant tot het snel overgaan tot een oplossing. Je behoudt daarbij het overzicht en hebt oog voor details.<br \/>Als onze klanten in Nederland naar de Alarmcentrale bellen, krijgen ze jou als eerste aan de lijn. De meeste klanten bellen omdat ze autopech hebben, maar het komt ook voor dat mensen net een ernstig ongeval hebben meegemaakt. Je zorgt bij verdere vragen of klachten van de klant voor een goed antwoord, zodat de klant tevreden ophangt. Tevens heb je contacten met diverse andere dienstverleners.<\/p>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 17 jaar (17-jarigen dienen eerst schriftelijke toestemming van hun wettelijke voogd in te dienen)<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond MBO-opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse en Engelse taal, zowel in woord als geschrift.<\/p>\\n<\/li>\\n<li>\\n<p>Nederlandse taalvaardigheid minimaal niveau B2, Engels taalvaardigheid minimaal B1<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goed kunnen omgaan met geautomatiseerde systemen<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 APM, 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Relevante werkervaring is een pr&eacute;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent flexibel en kunt snel schakelen: van meeleven met de klant naar doorvragen tot een snelle registratie;<\/p>\\n<\/li>\\n<li>\\n<p>Uiteraard ben je communicatief vaardig, klantgericht en kwaliteitsgericht;<\/p>\\n<\/li>\\n<li>\\n<p>Je kunt prima zelfstandig werken, maar je vindt een goede samenwerking met je collega&rsquo;s ook belangrijk en je wisselt met hen relevante informatie uit;<\/p>\\n<\/li>\\n<li>\\n<p>Je kunt goed luisteren en hebt een vriendelijke, heldere telefoonstem;<\/p>\\n<\/li>\\n<li>\\n<p>We vragen een flexibel karakter, met oog op volledige beschikbaarheid;<\/p>\\n<\/li>\\n<li>\\n<p>Onze ideale kandidaat is daarnaast ook zakelijk en een tikkeltje commercieel ingesteld. Als iemand geen recht heeft op hulp, vertel je dit en bied je de klant een aanvullend pakket aan.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon (in verband met twee-stap verificatie van CONCENTRIX);<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 18:00 PM<br \/><em>(let wel, wanneer de wintertijd eind oktober ingaat in NL, zullen de openingstijden aangepast worden naar<\/em>&nbsp;<em>04:00 AM tot 19:00 PM) (Beschikbaarheid nog bespreekbaar tijdens sollicitatiegesprek)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd<\/p>\\n<\/li>\\n<li>\\n<p>Een bewijs van aanvraag verklaring goed gedrag indienen <em>(De aanvraag voor het Bewijs van Goed Gedrag wordt in behandeling genomen door het districtscommissariaat in de wijk waarin de aanvrager ingeschreven staat)<\/em><\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst vijf (5) dagen basistraining van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Vervolgens een (1) week producttraining<\/p>\\n<\/li>\\n<li>\\n<p>Na de training kun je een beschikbaarheid opgeven van <strong>maandag t\/m zondag<\/strong> tussen 03:00 en 18:00uur<\/p>\\n<\/li>\\n<li>\\n<p><strong>Tenminste twee keer<\/strong>&nbsp;<strong>per week<\/strong>&nbsp;<strong>vanaf 03:00uur<\/strong>&nbsp;beschikbaar zijn en <strong>tenminste&nbsp; twee keer per week<\/strong>&nbsp;<strong>tot 18:00uur<\/strong>&nbsp;beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal 32uur per week inzetbaar en maximaal 48uur per week.<\/p>\\n<\/li>\\n<li>\\n<p>Je dient een beschikbaarheid van tenminste 50 uur per week op te geven (op basis van jouw beschikbaarheid zul jij maximaal 40 tot 48 uur per week ingeroosterd worden)<\/p>\\n<\/li>\\n<li>\\n<p>Voorbereid zijn dat je geregeld een last-minute uitvraag naar meer uren kunt krijgen, wanneer er door onvoorziene weersomstandigheden meer ongelukken\/autopech gebeuren in NL.<\/p>\\n<\/li>\\n<li>\\n<p>Het rooster zal je wel twee weken van tevoren ontvangen.<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop om direct te solliciteren of stuur een mailtje naar ons recruitmentteam via recruitment.sr@concentrix.com.&nbsp;We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"3615189666\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T01:59:08.899+02:00\",\"created_at\":\"2026-03-02T15:29:02.545+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"75\",\"campaign_id\":\"36\",\"campaign_title\":\"Referral Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Referral program\",\"street\":\"\",\"address\":\"\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Referrals Position\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Start Your Journey with Concentrix Jamaica!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? At Concentrix Jamaica, we&rsquo;re hiring people to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\",\"ats_external_id\":\"4241132913\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-17T19:59:06.172-04:00\",\"created_at\":\"2026-03-02T14:08:33.133-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"481\",\"campaign_id\":\"1891\",\"campaign_title\":\"GTM - Primark Belfast - Catalan Speaking\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor -Catalan Speaking\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 Eeast Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12am Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent Catalan &amp; English verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"1561794402\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-04-15T10:13:22.951Z\",\"created_at\":\"2026-03-02T11:08:30.680Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODkx\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1402\",\"campaign_id\":\"14227\",\"campaign_title\":\"Lead Application Support Engineer (TCF) R1710353\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint Customer Engineer (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/p><p><\/p><p>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/p><p><\/p><p><i><b>We need someone fluent in both English and Spanish.<\/b><\/i><\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/p><\/li><li><p>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/p><\/li><li><p>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/p><\/li><li><p>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/p><\/li><li><p>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/p><\/li><li><p>Automate and manage environments using PowerShell, CSOM, and related tools.<\/p><\/li><li><p>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/p><\/li><li><p>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/p><\/li><li><p>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills &amp; Qualifications<\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/p><\/li><li><p>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/p><\/li><li><p>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/p><\/li><li><p>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/p><\/li><li><p>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/p><\/li><li><p>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/p><\/li><li><p>Excellent communication skills (written and verbal) with a strong customer focus.<\/p><\/li><\/ul><p><\/p><p><b>Preferred \/ Optional Skills<\/b><\/p><ul><li><p>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/p><\/li><li><p>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/p><\/li><li><p>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/p><\/li><li><p>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/p><\/li><li><p>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1710353\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:57:50.238+08:00\",\"created_at\":\"2026-02-28T06:03:50.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer--Bilingual-English-_R1710353\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kevin.miranda3@concentrix.com\"},\"first_name\":\"Miranda Orellana, Kevin Alexander\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0262\",\"descriptor\":\"Lead Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362255\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer--Bilingual-English-_R1710353\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer--Bilingual-English-_R1710353\/apply\",\"job_requisition_id\":\"R1710353\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1710353\",\"wid\":\"25bf6e766011101778095d2ed6b70000\",\"descriptor\":\"Sharepoint Customer Engineer (Bilingual English)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1403\",\"campaign_id\":\"14222\",\"campaign_title\":\"Sr. Software Architect (TCF) R1706704\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Architect\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a <i>hands-on<\/i> Cloud Platform Architect to help design and <b>build<\/b> our multi-cloud foundation. Your focus will be on implementing IaC and platform automation (Terraform &#43; CI\/CD &#43; GitOps), while also setting standards and enabling teams.<\/p><p><\/p><h2>Key Responsibilities<\/h2><ul><li><p>Build and operate multi-cloud landing zones (networking, IAM, logging, policy guardrails) using Terraform.<\/p><\/li><li><p>Own Terraform module catalog: write modules, reviews, versioning, testing, release process.<\/p><\/li><li><p>Implement GitOps; integrate with CI\/CD.<\/p><\/li><li><p>Design and implement cloud networking (VPC\/VNet, peering, private connectivity, hybrid) and HA\/DR patterns.<\/p><\/li><li><p>Implement security controls: IAM\/RBAC, KMS, secrets, encryption, policy-as-code (OPA\/Sentinel).<\/p><\/li><li><p>Build and run Kubernetes platforms (AKS\/EKS\/GKE): upgrades, add-ons, ingress, service mesh where justified.<\/p><\/li><li><p>Establish observability &#43; on-call readiness: metrics\/logs\/traces, SLOs, runbooks, incident reviews.<\/p><\/li><li><p>Coach teams via pairing, PR reviews, docs, and \u201cgolden path\u201d templates.<\/p><\/li><\/ul><p><\/p><h2>Qualifications<\/h2><p><b>Required<\/b><\/p><ul><li><p><b>7\u201310&#43;<\/b> years platform\/infra experience (flexible based on depth)<\/p><\/li><li><p>Proven multi-cloud expertise: deep in one cloud, strong in a second.<\/p><\/li><li><p>Strong <b>Terraform &#43; Git<\/b>; <b>CI\/CD for IaC<\/b>; ability to debug and operate what you build.<\/p><\/li><li><p>Kubernetes &#43; GitOps production experience.<\/p><\/li><li><p>Strong networking &#43; security fundamentals;<\/p><\/li><li><p>Observability, incident response, SLOs; solid scripting (Python\/Bash\/Go).<\/p><\/li><li><p>Clear communicator; able to lead, influence, and drive cross-team adoption.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1706704\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"40355.83\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:00:38.335+08:00\",\"created_at\":\"2026-02-28T02:04:11.311+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Cloud-Architect_R1706704\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":[\"English\",\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0184\",\"descriptor\":\"Sr. Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362308\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Cloud-Architect_R1706704\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Cloud-Architect_R1706704\/apply\",\"job_requisition_id\":\"R1706704\"}],\"organizations\":[{\"wid\":\"b29e20443f87103bcc3ed30e8c160000\",\"descriptor\":\"W0ZXS5 Gpo Architecture\",\"reference_id\":\"W0ZXS5\",\"custom_reference_id\":\"W0ZXS5\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"8cfdc0b150f7105bbcca26298c6e0000\",\"descriptor\":\"(CORP) GPO Product Architecture & Strategy\",\"reference_id\":\"GPOARCHSTRAT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a24e6e893d151034fad73ad9a2bc0000\",\"descriptor\":\"24633 - CONCENTRIX - 980006766\",\"reference_id\":\"980006766\",\"custom_reference_id\":\"980006766\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucianflorian.onica@concentrix.com\"},\"first_name\":\"Florin Onica (102579160)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706704\",\"wid\":\"9ebedc41d64110161f8580e36e270000\",\"descriptor\":\"Cloud Architect\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"641\",\"campaign_id\":\"22377\",\"campaign_title\":\"Advisor I, Customer Service R1710322\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - Volkswagen\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Volkswagen in Portugal (Remote),<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing<span>\u00a0<\/span><b>Volkswagen Group<\/b><span>\u00a0<\/span>with professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on Volkswagen Group\u2019s latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><li>Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Full Work from Home position based in Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710322\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:52.511+08:00\",\"created_at\":\"2026-02-28T02:04:04.409+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Dutch-speaking----Volkswagen_R1710322\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368070\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Dutch-speaking----Volkswagen_R1710322\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Dutch-speaking----Volkswagen_R1710322\/apply\",\"job_requisition_id\":\"R1710322\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710322\",\"wid\":\"bb0b9714a7201017704e0f7af7450000\",\"descriptor\":\"Service Representative (Dutch-speaking) - Volkswagen\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"642\",\"campaign_id\":\"22376\",\"campaign_title\":\"Advisor I, Customer Service R1710321\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - Volkswagen\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<div><div><b>E<\/b><b><b>xperie<\/b>nce the power of a game-changing career<\/b><\/div><\/div><div><div><div><div><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Volkswagen in Braga, Portugal (On-Site),<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing<span>\u00a0<\/span><b>Volkswagen Group<\/b><span>\u00a0<\/span>with professionalism and enthusiasm.<\/li><li>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on Volkswagen Group\u2019s latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Spanish (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><li>Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Braga, Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1710321\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.083+08:00\",\"created_at\":\"2026-02-28T02:04:04.221+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Spanish-speaking----Volkswagen_R1710321\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Spanish-speaking----Volkswagen_R1710321\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Spanish-speaking----Volkswagen_R1710321\/apply\",\"job_requisition_id\":\"R1710321\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710321\",\"wid\":\"9ebedc41d6411017702d02dca3190000\",\"descriptor\":\"Service Representative (Spanish-speaking) - Volkswagen\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"643\",\"campaign_id\":\"22375\",\"campaign_title\":\"Advisor I, Customer Service R1710319\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Hungarian-speaking) - Volkswagen\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Volkswagen in Portugal (Remote),<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing<span>\u00a0<\/span><b>Volkswagen Group<\/b><span>\u00a0<\/span>with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on Volkswagen Group\u2019s latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Hungarian (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><li>Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Full Work from Home position based in Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710319\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:50.263+08:00\",\"created_at\":\"2026-02-28T02:04:04.042+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Hungarian-speaking----Volkswagen_R1710319\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368050\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Hungarian-speaking----Volkswagen_R1710319\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Hungarian-speaking----Volkswagen_R1710319\/apply\",\"job_requisition_id\":\"R1710319\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710319\",\"wid\":\"45929020175810177006f3a5320f0000\",\"descriptor\":\"Service Representative (Hungarian-speaking) - Volkswagen\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"644\",\"campaign_id\":\"22374\",\"campaign_title\":\"Advisor I, Customer Service R1710318\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Lithuanian-speaking) - Volkswagen\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative for Volkswagen in Portugal (Remote),<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0Customer Service Representative, you will:<\/p><ul><li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li><li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li><li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li><li>Maintain professional, empathetic relationships with all customers.<\/li><li>Collaborate effectively with team members and management.<\/li><li>Provide feedback on emerging issues and identify improvement areas proactively<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of Lithuanian (written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in technical roles or automotive customer service<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li><li>Are empowered to make independent decisions with strong documentation skills<\/li><li>Are skilled in resolving issues, and providing solution<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position<\/p>\",\"ats_external_id\":\"R1710318\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:49.817+08:00\",\"created_at\":\"2026-02-28T02:04:03.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Lithuanian-speaking----Volkswagen_R1710318\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Lithuanian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368043\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Lithuanian-speaking----Volkswagen_R1710318\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--Lithuanian-speaking----Volkswagen_R1710318\/apply\",\"job_requisition_id\":\"R1710318\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710318\",\"wid\":\"45929020175810176fd84fa771700000\",\"descriptor\":\"Service Representative (Lithuanian-speaking) - Volkswagen\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"645\",\"campaign_id\":\"22372\",\"campaign_title\":\"Advisor I, Customer Service R1710284\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Flemish-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Flemish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710284\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:46.417+08:00\",\"created_at\":\"2026-02-28T00:03:41.265+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Flemish-Speaking----Global-e-Commerce_R1710284\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Flemish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365001\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Flemish-Speaking----Global-e-Commerce_R1710284\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Flemish-Speaking----Global-e-Commerce_R1710284\/apply\",\"job_requisition_id\":\"R1710284\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710284\",\"wid\":\"de4c8dbb570b10176cc73082bcb10000\",\"descriptor\":\"Content Moderator (Flemish-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"646\",\"campaign_id\":\"22371\",\"campaign_title\":\"Advisor I, Customer Service R1710272\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Czech-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Czech (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710272\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:46.227+08:00\",\"created_at\":\"2026-02-28T00:03:41.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Czech-Speaking----Global-e-Commerce_R1710272\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364311\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Czech-Speaking----Global-e-Commerce_R1710272\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Czech-Speaking----Global-e-Commerce_R1710272\/apply\",\"job_requisition_id\":\"R1710272\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710272\",\"wid\":\"d3bcf39624b810176a6c9401756d0000\",\"descriptor\":\"Content Moderator (Czech-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"647\",\"campaign_id\":\"22370\",\"campaign_title\":\"Advisor I, Customer Service R1710247\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (French-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in French (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710247\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:44.258+08:00\",\"created_at\":\"2026-02-28T00:03:40.792+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--French-Speaking----Global-e-Commerce_R1710247\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--French-Speaking----Global-e-Commerce_R1710247\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--French-Speaking----Global-e-Commerce_R1710247\/apply\",\"job_requisition_id\":\"R1710247\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710247\",\"wid\":\"af797aeb0dfd10176aa40cc27c920001\",\"descriptor\":\"Content Moderator (French-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"648\",\"campaign_id\":\"22369\",\"campaign_title\":\"Advisor I, Customer Service R1710252\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Greek-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Greek (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li><span>1500\u20ac Welcome Bonus<\/span><\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710252\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:42.968+08:00\",\"created_at\":\"2026-02-28T00:03:40.539+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Greek-Speaking----Global-e-Commerce_R1710252\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Greek\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Greek-Speaking----Global-e-Commerce_R1710252\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Greek-Speaking----Global-e-Commerce_R1710252\/apply\",\"job_requisition_id\":\"R1710252\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710252\",\"wid\":\"9ebedc41d64110176af7d59404800000\",\"descriptor\":\"Content Moderator (Greek-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"649\",\"campaign_id\":\"22368\",\"campaign_title\":\"Advisor I, Customer Service R1710282\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Dutch-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Dutch (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710282\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:42.707+08:00\",\"created_at\":\"2026-02-28T00:03:40.350+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Dutch-Speaking----Global-e-Commerce_R1710282\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365106\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Dutch-Speaking----Global-e-Commerce_R1710282\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Dutch-Speaking----Global-e-Commerce_R1710282\/apply\",\"job_requisition_id\":\"R1710282\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710282\",\"wid\":\"968a85d1cde710176c93726dc4070000\",\"descriptor\":\"Content Moderator (Dutch-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"650\",\"campaign_id\":\"22367\",\"campaign_title\":\"Advisor I, Customer Service R1710269\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Hungarian-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Hungarian (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1000\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710269\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:42.651+08:00\",\"created_at\":\"2026-02-28T00:03:40.152+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Hungarian-Speaking----Global-e-Commerce_R1710269\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364526\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Hungarian-Speaking----Global-e-Commerce_R1710269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Hungarian-Speaking----Global-e-Commerce_R1710269\/apply\",\"job_requisition_id\":\"R1710269\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710269\",\"wid\":\"968a85d1cde710176bbb90f6a73c0000\",\"descriptor\":\"Content Moderator (Hungarian-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"651\",\"campaign_id\":\"22365\",\"campaign_title\":\"Advisor I, Customer Service R1710287\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Polish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1000\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710287\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:30.043+08:00\",\"created_at\":\"2026-02-28T00:03:39.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Polish-Speaking----Global-e-Commerce_R1710287\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364380\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Polish-Speaking----Global-e-Commerce_R1710287\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Polish-Speaking----Global-e-Commerce_R1710287\/apply\",\"job_requisition_id\":\"R1710287\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710287\",\"wid\":\"2f2063a8c79510176d1ebdda61810000\",\"descriptor\":\"Content Moderator (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"652\",\"campaign_id\":\"22364\",\"campaign_title\":\"Advisor I, Customer Service R1710246\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Italian (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1710246\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:29.987+08:00\",\"created_at\":\"2026-02-28T00:03:39.201+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Italian-Speaking----Global-e-Commerce_R1710246\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Italian-Speaking----Global-e-Commerce_R1710246\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--Italian-Speaking----Global-e-Commerce_R1710246\/apply\",\"job_requisition_id\":\"R1710246\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710246\",\"wid\":\"2f2063a8c79510176a8e2205c0fe0000\",\"descriptor\":\"Content Moderator (Italian-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1404\",\"campaign_id\":\"14216\",\"campaign_title\":\"Team Leader, Operations R1710156\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We are looking for a motivated and supportive Team Leader to guide a team of call center associates working on an exciting project within the tobacco industry, focused on tobacco heating devices.\\n\\nIn this role, you will be responsible for the day-to-day leadership of your team, ensuring a positive work environment where everyone feels supported and empowered to succeed. You will play a key role in driving performance, helping your team achieve targets, and delivering excellent customer service.\",\"long_description\":\"<h2>Core Responsibilities\u00a0<\/h2><ul><li><b>Lead with Impact:<\/b>\u00a0Oversee day-to-day activities of talented advisors ensuring they adhere to company policies and legal requirements.<\/li><li><b>Performance Coach:<\/b>\u00a0Regularly coach your team to achieve and exceed performance metrics, providing constructive feedback and guidance.<\/li><li><b>Resolve Challenges:<\/b>\u00a0Identify performance issues and develop effective improvement plans, including corrective actions when necessary.<\/li><li><b>Meet Customer Expectations:<\/b>\u00a0Ensure our services meet the contractual KPIs and financial goals, maintaining high standards of customer satisfaction.<\/li><li><b>Communication Champion:<\/b>\u00a0Keep your team updated on expectations and company news through regular meetings and open forums.<\/li><li><b>Team Organizer:<\/b>\u00a0Plan and organize team activities and meetings, fostering a collaborative and communicative environment.<\/li><li><b>Continuous Learner:<\/b>\u00a0Stay updated on internal processes and attend management training to further your development.<\/li><li><b>Value Advocate:<\/b>\u00a0Lead by example, promoting Concentrix&#39;s values and being a dedicated advocate for your team.<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><b>Educational Background:<\/b>\u00a0 Associate&#39;s degree in related field or previous experience in a similar position.<\/li><li><b>Experience:<\/b>\u00a0Previous experience in the <b>BPO\/ Call Center sector.<\/b><\/li><li><b>Leadership Skills:<\/b>\u00a0You have the talent to motivate and coach team members to reach their goals.<\/li><li><b>Resilience:<\/b>\u00a0Thrive under pressure and see tasks through to completion.<\/li><li><b>Language Skills:<\/b>\u00a0Strong verbal and written skills\u00a0in<b> Polish (C1) <\/b>and <b>English (B2\/C1)<\/b> proficiency.<\/li><li><b>Multi-tasking Leader:<\/b>\u00a0Ability to lead a team in handling multiple priorities and meeting deadlines.<\/li><li><b>Office Work Ready:<\/b>\u00a0Comfortable and willing to work from our office in <b>Katowice <\/b>on various shifts.<\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1710156\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:16:49.378+08:00\",\"created_at\":\"2026-02-27T22:09:05.103+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Team-Leader-with-Polish_R1710156\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"English\",\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367692\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Team-Leader-with-Polish_R1710156\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Team-Leader-with-Polish_R1710156\/apply\",\"job_requisition_id\":\"R1710156\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1710156\",\"wid\":\"2f2063a8c7951017640b04645cbe0000\",\"descriptor\":\"Team Leader with Polish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"339\",\"campaign_id\":\"629\",\"campaign_title\":\"Sephora | Czech | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Czech\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Responsibilities:<\/strong><\/p>\\n<p>&middot; Provide professional customer support in Czech via phone, email, and chat<\/p>\\n<p>&middot; Resolve inquiries related to orders, deliveries, returns, refunds, and payments<\/p>\\n<p>&middot; Handle customer complaints efficiently while maintaining brand&rsquo;s standards<\/p>\\n<p>&middot; Offer accurate product information and personalized beauty advice<\/p>\\n<p>&middot; Record and manage customer cases in CRM systems in line with company policies<br \/><br \/><\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<p>&middot; Fluent Czech (written and spoken, at least C1 level).<\/p>\\n<p>&middot; Polish skills at B1 level for communication within the team.<\/p>\\n<p>&middot; Excellent computer skills and proficiency in MS Office.<\/p>\\n<p>&middot; Strong communication and organizational skills.<\/p>\\n<p>&middot; Friendly and professional demeanor towards customers.<br \/><br \/><\/p>\\n<p><strong>Advantageous:<\/strong><\/p>\\n<p>&bull; Experience in customer service<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<p>&bull; Fully paid training program in Czech or Polish &ndash; 3 weeks, while 1 of them &ndash; practical training<\/p>\\n<p>&bull; Salary: PLN 7 000 gross<\/p>\\n<p>&bull; Full-time employment contract<\/p>\\n<p>&bull; Shift work: 5 days a week, Monday &ndash; Saturday, 8 hours daily including a break &ndash; 30 minutes.<\/p>\\n<p>&bull; Working hours: Monday &ndash; Saturday 9:00&ndash;18:00.<\/p>\\n<p>&bull; Private health insurance (Luxmed)<\/p>\\n<p>&bull; Group insurance, sports, and leisure program<\/p>\\n<p>&bull; Benefit from our investment in your development through coaching and mentoring to enhance your skills and potential<\/p>\\n<p>&bull; Training and development programs<\/p>\\n<p>&bull; Language courses<\/p>\\n<p>&bull; A highly dynamic and international work environment with numerous career opportunities<\/p>\\n<p>&bull; Social activities, events, and celebrations<\/p>\\n<p>&bull; Multinational environment<\/p>\",\"ats_external_id\":\"2862262033\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.126+01:00\",\"created_at\":\"2026-02-27T11:50:05.258+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mjk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1405\",\"campaign_id\":\"14211\",\"campaign_title\":\"Representative, Physical Security R1701578\",\"campaign_type\":\"job_application\",\"job_title\":\"representative physical security\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El representante de seguridad f\u00edsica es responsable de supervisar e implementar programas de seguridad f\u00edsica basados en normas, pol\u00edticas, procedimientos y servicios de seguridad f\u00edsica dentro de los sitios asignados. Este puesto gestiona las operaciones diarias de seguridad f\u00edsica, el cumplimiento normativo, las investigaciones, las auditor\u00edas y las formaciones, y es responsable de implementar y gestionar un programa de concienciaci\u00f3n sobre seguridad para los empleados.\",\"long_description\":\"<ul><li><p><b>Funciones:<\/b><\/p><\/li><li><p>Realizar auditor\u00edas de los sitios asignados en relaci\u00f3n con los elementos mencionados anteriormente y comunicar las observaciones al equipo de operaciones de seguridad (supervisor de operaciones de seguridad y oficial\/gerente s\u00e9nior).<\/p><\/li><li><p>Diferentes pol\u00edticas y procedimientos relacionados con la seguridad, servicios est\u00e1ndar y normas espec\u00edficas del cliente.<\/p><\/li><li><p>Normas espec\u00edficas del sector, como PCI DSS, FFIEC, HIPAA, SOC2, etc.<\/p><\/li><li><p>Ayudar a crear un plan de formaci\u00f3n para abordar las deficiencias observadas y garantizar las operaciones de seguridad f\u00edsica de los sitios asignados.<\/p><\/li><li><p>Mantener las relaciones con los proveedores de servicios de seguridad y sistemas para garantizar que los servicios se presten de manera oportuna para el mantenimiento y las actualizaciones de los sistemas.<\/p><\/li><li><p>Coordinaci\u00f3n y ejecuci\u00f3n de simulacros semestrales de evacuaci\u00f3n en caso de incendio para los sitios.<\/p><\/li><li><p>Gestionar todos los contratos de mantenimiento de los sistemas de seguridad para toda la tecnolog\u00eda de seguridad instalada y que se instalar\u00e1 en todas las ubicaciones.<\/p><\/li><li><p>Garantizar la formaci\u00f3n y la conexi\u00f3n del personal de seguridad, los encargados de planta, el personal de seguridad y los nuevos empleados.<\/p><\/li><li><p><b>Requisitos:<\/b><\/p><\/li><li><p>Secundaria Terminada<\/p><\/li><li><p>Experiencia no necesaria<\/p><\/li><li><p>Sentido de la profesionalidad y capacidad para desarrollar relaciones.<\/p><\/li><li><p>Gran atenci\u00f3n al detalle.<\/p><\/li><li><p>Iniciativa, sentido de la urgencia y capacidad para trabajar bien bajo presi\u00f3n.<\/p><\/li><li><p>Capacidad para realizar m\u00faltiples tareas, establecer prioridades y cumplir los plazos de entrega.<\/p><\/li><li><p>Dominio de Microsoft Office.<\/p><\/li><li><p>Buenas habilidades de comunicaci\u00f3n; capacidad para comprender y proporcionar instrucciones relacionadas con la seguridad.<\/p><\/li><li><p>Capacidad para explicar las observaciones de la auditor\u00eda y ense\u00f1ar las correcciones.<\/p><\/li><li><p>Firme pero respetuoso.<\/p><\/li><li>s<\/li><\/ul>\",\"ats_external_id\":\"R1701578\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-11T06:04:19.521+08:00\",\"created_at\":\"2026-02-27T08:08:23.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/representative-physical-security_R1701578\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancypaola.pineda@concentrix.com\"},\"first_name\":\"Pineda Ariceaga, Nancy Paola\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"102073287\",\"wid\":\"ca155c46931710118688a4c10b950000\",\"descriptor\":\"Paola Pineda (102073287)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2712\",\"descriptor\":\"Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368204\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/representative-physical-security_R1701578\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/representative-physical-security_R1701578\/apply\",\"job_requisition_id\":\"R1701578\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jesusdaniel.avila@concentrix.com\"},\"first_name\":\"Daniel Avila Avila (102267046)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1701578\",\"wid\":\"60e7e8af53e8100e87daabf452400000\",\"descriptor\":\"representative physical security\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s degree from any accredited institution or equivalent work experience in Corporate Security, Military<span>\u00a0 <\/span>or Law Enforcement (a few years experience in physical security operations and\/or safety management).<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Good communication skills; able to understand and provide security-related instructions.<\/li><li>Ability to explain audit observations and teach corrections.<\/li><li>Firm but respectful.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1406\",\"campaign_id\":\"14206\",\"campaign_title\":\"Associate, Renewal Sales R1707939\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Renewal Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"B2B Sales - Renewals\\n\\n\\n\\nWe are seeking a skilled and driven Bilingual Renewals Sales Associate fluent in English. This role is focused on managing contract renewals, forecasting, maintaining strong customer relationships, and supporting revenue retention across key markets.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li><b>Fluent in English (B2 required)<span>\u00a0<\/span><\/b>\u2013 verbal and written communication.<\/li><li>1.5&#43; years of experience in a sales support, renewals, customer success, or account management role.<\/li><li>High school diploma, mandatory<\/li><li>Availability to work a hybrid modality.<\/li><li>Strong organizational and time-management skills with attention to detail.<\/li><li>Experience working with Salesforce or similar CRM tools.<\/li><li>Experience managing sales forecasting<\/li><li>Excellent interpersonal and negotiation skills.<\/li><li>Comfortable working in a fast-paced, target-driven environment.<\/li><li>Prior success in the achievement of personal and team sales quota\/goals.<\/li><li>Excellent knowledge of MS Office programs<\/li><\/ul><h3><\/h3><h3><b>Preferred Qualifications:<\/b><\/h3><ul><li><h3>Experience supporting SaaS, cloud, or technology solutions.<\/h3><\/li><li>Background in B2B client-facing roles.<\/li><li>Familiarity with sales or renewals metrics and reporting tools.<\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide an accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage a high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1707939\",\"location\":\"San Jose, San Jose\",\"job_type\":\"full_time\",\"salary\":\"666666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-04-01T14:56:34.011+08:00\",\"created_at\":\"2026-02-27T04:06:12.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Renewal-Sales---Bilingual_R1707939\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"San Jose\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-RHORM-Y0\",\"wid\":\"b67da9176e3d1062f9dc26cb2c4ebb3e\",\"descriptor\":\"CRI San Jose\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01RS\",\"descriptor\":\"Associate, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362090\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Renewal-Sales---Bilingual_R1707939\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Renewal-Sales---Bilingual_R1707939\/apply\",\"job_requisition_id\":\"R1707939\"}],\"organizations\":[{\"wid\":\"f9af6d72609801b78543fa133f06c59e\",\"descriptor\":\"2588 - Redhat - REDHATCR\",\"reference_id\":\"REDHATCR\",\"custom_reference_id\":\"REDHATCR\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101155ab2324c50107d1f\",\"descriptor\":\"W0ZC03 Red Hat Inc CR\",\"reference_id\":\"W0ZC03\",\"custom_reference_id\":\"W0ZC03\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dayanna.gutierrez@concentrix.com\"},\"first_name\":\"Dayanna Gutierrez Hernandez (578025)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707939\",\"wid\":\"af797aeb0dfd10172cc7bfd393820000\",\"descriptor\":\"Associate, Renewal Sales - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1407\",\"campaign_id\":\"14200\",\"campaign_title\":\"Manager I, Transformation R1707699\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager 1, Transformation\",\"street\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Transformation Manager role is to co-drive (inclusive of day-to-day management) of continual process innovation and transformation through analytics, automation, client co-innovation, and\/or lean six sigma, and design thinking (or any relevant disciplines) across all geos. Their expertise will help align the client, people, process, technology, and data with a robust and sound strategy built for current and future success.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities:<\/b><\/h2><h2><\/h2><p><span>1. Own the overall management (inclusive of day-to-day activities) of Innovation initiatives for the Client with proven results (quantified benefits related to metrics and\/or financials)<\/span><\/p><p>2. Leverage with client and various stakeholders in discovering, qualifying, realizing, sustaining, and replicating automation and process improvement deliverables<\/p><p><span>\u200b3. <\/span>Manage insights, provide valuable intelligence, end to end assessment, and\/or innovation roadmap to stakeholders on how to improve processes, business, customer experience, and growth based on agreed metrics and targets<\/p><p>4. Co-facilitate sessions (and administer the needed data) with client and stakeholders in discussing Innovation Initiatives during business reviews, client visits, client orals, due diligence, innovation councils, and related cadence<\/p><p>5. Partner with various groups such as Automation and Analytics Teams, Training, and Quality, PMO, IT, and Account Management among others to synergize the approach and initiatives towards innovation<\/p><p>6. Co-facilitate co-innovation\/ideation sessions with the client and other key stakeholders based on client and\/or business needs<\/p><p>7. Collaborate with peers and counterparts for best practices sharing and replication<\/p><p>8. Provide awareness, consultation, training, coaching, and\/or learning sessions to aligned accounts in cascading Innovation methodologies, technology, and other related information<\/p><p>9. Continued upskilling of self to maintain relevance and purpose in the job<\/p><p>10. Providing accurate and timely report to leadership team (and\/or clients)<\/p>\",\"ats_external_id\":\"R1707699\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"92625\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T08:00:16.577+08:00\",\"created_at\":\"2026-02-26T20:13:38.578+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/Manager-1--Transformation_R1707699\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Transformation\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-06\",\"wid\":\"740544c0a47f01576e712e901f118467\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 11th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"markgil.pena@concentrix.com\"},\"first_name\":\"Pena, Mark Gil\"},\"categories\":[{\"descriptor\":\"CF Transformation\"}],\"recruiters\":[{\"id\":\"100882615\",\"wid\":\"60219339f7a01064a5be0f47c6b47903\",\"descriptor\":\"Gil Pena (100882615)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0265\",\"descriptor\":\"Manager I, Transformation\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/Manager-1--Transformation_R1707699\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/Manager-1--Transformation_R1707699\/apply\",\"job_requisition_id\":\"R1707699\"}],\"organizations\":[{\"wid\":\"b2d8dc058e59101e0a5857bebb350000\",\"descriptor\":\"COGS (SITE) WHL-SAMSUNG-DIG-IZM2 TR00246\",\"reference_id\":\"WHTR00246\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f819032fc4ae10234b2618538dd40000\",\"descriptor\":\"W0ZX5B SAMSUNG SENZ\",\"reference_id\":\"W0ZX5B\",\"custom_reference_id\":\"W0ZX5B\",\"company_reference_id\":null},{\"wid\":\"aa40f5a49c9c101e89d8cc564b4c0000\",\"descriptor\":\"24264 - SAMSUNG - 980006174\",\"reference_id\":\"980006174\",\"custom_reference_id\":\"980006174\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"josekarlo.delasalas@concentrix.com\"},\"first_name\":\"Jose Karlo De Las Alas (103405358)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1707699\",\"wid\":\"ac1eaf6cf12f101712739ab2ecaa0000\",\"descriptor\":\"Manager 1, Transformation\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Candidate Profile:<\/b><\/p><p><\/p><p>1. Undergraduate Degree, preferably Computer Science, Engineering, or any relevant field Total 5&#43; Years of experience, with 3&#43; Years in role focusing on Innovation, Transformation, and\/or Process Improvement preferably in a BPO Contact Center set up<\/p><p>2. Lean Six Sigma, Design Thinking, and\/or Agile\/Scrum Certification\/Training (on any level) is preferred<\/p><p>3. Knowledge and hands-on experience in deploying any Automation Tools such as VBA\/Macros, Workflow Tools, Robotics Process Automation, Artificial Intelligence\/Cognitive, and Data Analytics<\/p><p>4. Skilled in Project Management, Change Management, Stakeholder Management, and Data Management<\/p><p>5. Ability to work in multiple priorities, handle several projects, ability to collaborate across the ecosystem, build trust with key stakeholders, be able to provide a consultative approach while having domain expertise on client processes<\/p><p>6. Proficient in analytical tools\/software such as Minitab, JMP, SAS, MS Office, and\/or Power BI\/Tableau\/Digital Visuals Good communication, presentation, facilitation, and storytelling skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1408\",\"campaign_id\":\"14194\",\"campaign_title\":\"Professional I, Accounting R1709622\",\"campaign_type\":\"job_application\",\"job_title\":\"Comptable (F\/H) \u2013 Antananarivo \u2013 Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":null,\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Int\u00e9grez une \u00e9quipe reconnue pour son expertise et son excellence en gestion comptable !<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Comptable :<\/b><\/p><p><\/p><p>En tant que Comptable, vous jouerez un r\u00f4le cl\u00e9 dans la gestion financi\u00e8re de l\u2019entreprise, en assurant la pr\u00e9cision et la conformit\u00e9 de tous les processus comptables.<\/p><p><\/p><p><b>Vous aurez pour missions de :<\/b><\/p><p><\/p><p>\u00b7 Analyser les \u00e9carts financiers entre le budget et les r\u00e9sultats, en proposant des actions correctives<\/p><p>\u00b7 Elaborer et garantir la fiabilit\u00e9 du reporting financier mensuel, fournissant des donn\u00e9es pr\u00e9cises et pertinentes pour la prise de d\u00e9cision<\/p><p>\u00b7 Veiller \u00e0 la conformit\u00e9 des informations comptables, superviser la cl\u00f4ture des comptes et assurer la fiabilit\u00e9 des \u00e9critures<\/p><p>\u00b7 Identifier des leviers d\u2019optimisation pour am\u00e9liorer la rentabilit\u00e9 et ma\u00eetriser les co\u00fbts \u00e0 travers des analyses approfondies<\/p><p>\u00b7 Pr\u00e9parer et soumettre les d\u00e9clarations fiscales et sociales en respectant les d\u00e9lais et les obligations l\u00e9gales<\/p><p><\/p><p><b>Ce que nous vous offrons :<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><p><\/p><p>\u00b7 Un contrat CDI de 40 heures par semaine.<\/p><p>\u00b7 Une prime variable selon vos r\u00e9sultats.<\/p><p>\u00b7 Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/p><p>\u00b7 Un acc\u00e8s \u00e0 la cantine et au transport du personnel<\/p><p>Conditions de travail optimales :<\/p><p>\u00b7 Une formation continue pour le d\u00e9veloppement de vos comp\u00e9tences.<\/p><p>\u00b7 Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/p><p>\u00b7 Des perspectives d\u2019\u00e9volution professionnelle.<\/p><p><\/p><p><b>Le profil recherch\u00e9:<\/b><\/p><p><\/p><p><b>Nous recherchons des talents qui :<\/b><\/p><p><\/p><p>\u00b7 D\u00e9tiennent un dipl\u00f4me (Bac &#43;4\/5) en finance ou comptabilit\u00e9 avec une exp\u00e9rience sur un r\u00f4le similaire<\/p><p>\u00b7 Ont une exp\u00e9rience en ERP, et une ma\u00eetrise des outils comptables et financiers.<\/p><p>\u00b7 Ma\u00eetrisent la pratique comptable et financi\u00e8re, et comprennent les enjeux de la gestion des finances<\/p><p>\u00b7 Poss\u00e8dent un excellent sens du relationnel, et sont capables de collaborer efficacement avec les \u00e9quipes internes et externes.<\/p><p>\u00b7 Sont rigoureux, force de proposition, avec une capacit\u00e9 \u00e0 anticiper et r\u00e9soudre les probl\u00e8mes<\/p><p>\u00b7 Ont une bonne capacit\u00e9 d\u2019analyse, permettant de fournir des recommandations pertinentes et de soutenir la prise de d\u00e9cision<\/p><p>\u00b7 Sont organis\u00e9s, capables de planifier, et de g\u00e9rer efficacement les priorit\u00e9s dans un environnement dynamique<\/p><p><\/p><p>Pr\u00eat \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client <span>se rencontrent !<\/span><\/p>\",\"ats_external_id\":\"R1709622\",\"location\":\"Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:00:13.825+08:00\",\"created_at\":\"2026-02-26T16:07:09.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Comptable--F-H----Antananarivo---Franais_R1709622\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-ZITAL-01\",\"wid\":\"f184179ac01f101492a1ec5b04b00000\",\"descriptor\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"gracie.rakotoaina@concentrix.com\"},\"first_name\":\"Rakoto Aina, Gracie\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"102568300\",\"wid\":\"da7d7d2449a21010329b24dc14cd0001\",\"descriptor\":\"Gracie Rakoto Aina (102568300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0016\",\"descriptor\":\"Professional I, Accounting\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361932\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Comptable--F-H----Antananarivo---Franais_R1709622\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Comptable--F-H----Antananarivo---Franais_R1709622\/apply\",\"job_requisition_id\":\"R1709622\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andotiana.rakotonavahy@concentrix.com\"},\"first_name\":\"Andotiana Manitrala Rakotonavahy (102564665)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1709622\",\"wid\":\"459290201758101702493c93cdac0000\",\"descriptor\":\"Comptable (F\/H) \u2013 Antananarivo \u2013 Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1409\",\"campaign_id\":\"14186\",\"campaign_title\":\"Specialist, Partner Success R1708288\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul>\",\"ats_external_id\":\"R1708288\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"28000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-04-15T02:04:30.262+08:00\",\"created_at\":\"2026-02-26T04:04:23.605+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Bilingual_R1708288\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\",\"Mexican Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3234\",\"descriptor\":\"Specialist, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361971\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Bilingual_R1708288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Specialist--Partner-Success---Bilingual_R1708288\/apply\",\"job_requisition_id\":\"R1708288\"}],\"organizations\":[{\"wid\":\"c3f30ec461821039721631fb61a10000\",\"descriptor\":\"W100CN HPI COE IPBM Proximity MX\",\"reference_id\":\"W100CN\",\"custom_reference_id\":\"W100CN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sergio.macias@concentrix.com\"},\"first_name\":\"Sergio Macias Torres (103487004)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708288\",\"wid\":\"2f2063a8c7951016dd5bf9f049040000\",\"descriptor\":\"Specialist, Partner Success - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1410\",\"campaign_id\":\"14182\",\"campaign_title\":\"Solution Architect (TCF) R1709396\",\"campaign_type\":\"job_application\",\"job_title\":\"Azure IaaS Cloud Architect \u2013 Azure Networking\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are seeking a Senior Azure IaaS Cloud Architect with Azure Networking as the primary skill, complemented by deep SAP on Azure IaaS experience and strong FinOps discipline.\\n\\nThis role owns the network\u2011first, cost\u2011aware infrastructure architecture for SAP workloads on Azure, ensuring secure, high\u2011performance, highly available, and financially optimised Azure environments. The architect will design enterprise Azure networking, lead SAP migrations to Azure IaaS, and apply FinOps principles to control and optimise infrastructure spend across SAP landscapes.\",\"long_description\":\"<p><\/p><p><b>Primary Skill Area: Azure Networking (Critical &amp; Mandatory)<\/b><\/p><p>The successful candidate<span>\u00a0<\/span><b>must be a strong Azure Network Architect first<\/b>, with SAP, IaaS, and FinOps capabilities built on top of this foundation.<\/p><p><\/p><p><b>Azure Networking Responsibilities<\/b><\/p><p>Architect and own<span>\u00a0<\/span><b>enterprise Azure networking designs<\/b>, including:<\/p><ul><li>Hub\u2011and\u2011spoke topology<\/li><li>Virtual WAN (where applicable)<\/li><li>Design<span>\u00a0<\/span><b>SAP\u2011optimised Azure network architectures<\/b>, covering:<ul><li>VNet and subnet design per SAP tier<\/li><li>Latency, throughput, MTU, and routing considerations<\/li><li>SAP inter\u2011tier communication flows<\/li><\/ul><\/li><li>Lead<span>\u00a0<\/span><b>hybrid connectivity architecture<\/b>, including:<ul><li><b>ExpressRoute (mandatory, primary connectivity)<\/b><\/li><li>Site\u2011to\u2011Site VPN (secondary \/ DR)<\/li><\/ul><\/li><li>Design and govern:<ul><li>Network Security Groups (NSGs)<\/li><li>User Defined Routes (UDRs)<\/li><li>Azure Firewall and\/or NVAs<\/li><\/ul><\/li><li>Architect secure ingress and egress using:<ul><li>Azure Load Balancer<\/li><li>Application Gateway (WAF)<\/li><\/ul><\/li><li>Define DNS, routing, and traffic\u2011flow strategies for SAP users, integrations, and management services<\/li><li>Ensure networking aligns with<span>\u00a0<\/span><b>Zero Trust<\/b>, enterprise security, and SAP certification requirements<\/li><\/ul><p><\/p><p><b>Azure IaaS Architecture (Secondary, Cost\u2011Aware)<\/b><\/p><ul><li>Architect<span>\u00a0<\/span><b>enterprise\u2011scale Azure IaaS platforms<\/b>\u00a0for SAP workloads<\/li><li>Design and govern:<ul><li>SAP\u2011certified Azure Virtual Machines<\/li><li>Managed disks (Premium \/ Ultra)<\/li><li>Availability Sets and Availability Zones<\/li><\/ul><\/li><li>Own<span>\u00a0<\/span><b>infrastructure sizing, capacity planning, and performance tuning<\/b>\u00a0for SAP HANA<\/li><li>Define OS\u2011level standards (Linux \/ Windows) for SAP<\/li><li>Design<span>\u00a0<\/span><b>HA\/DR\u2011ready infrastructure<\/b>\u00a0meeting strict RTO\/RPO targets<\/li><\/ul><p><\/p><p><b>SAP on Azure IaaS \u2013 Migration &amp; Runtime<\/b><\/p><ul><li>Lead<span>\u00a0<\/span><b>SAP ECC and SAP S\/4HANA migrations to Azure IaaS<\/b><\/li><li>Architect SAP\u2011certified designs including:<ul><li>ASCS\/ERS high availability<\/li><li>HANA scale\u2011up and scale\u2011out<\/li><li>Cross\u2011zone and cross\u2011region resilience<\/li><\/ul><\/li><li>Design SAP disaster recovery using<span>\u00a0<\/span><b>Azure Site Recovery<\/b><\/li><li>Work closely with SAP Basis teams to ensure SAP supportability<\/li><li>Support cutover, go\u2011live, and post\u2011migration stabilisation<\/li><\/ul><p><\/p><p><b>Azure Landing Zones \u2013 Network\u2011 &amp; Cost\u2011Centric<\/b><\/p><ul><li>Design and implement<span>\u00a0<\/span><b>Azure Landing Zones with a network\u2011first and cost\u2011aware approach<\/b><\/li><li>Define:<ul><li>Management group and subscription hierarchy<\/li><li>Network\u2011centric landing zone patterns<\/li><li>Shared services and connectivity hubs<\/li><\/ul><\/li><li>Build<span>\u00a0<\/span><b>SAP\u2011ready landing zones<\/b>, ensuring:<ul><li>Network isolation per SAP tier<\/li><li>Controlled ingress\/egress<\/li><li>Hybrid integration with on\u2011prem SAP landscapes<\/li><\/ul><\/li><li>Act as the<span>\u00a0<\/span><b>design authority<\/b>\u00a0for Azure network, platform, and cost governance standards<\/li><\/ul><p><\/p><p><b>FinOps &amp; Cost Optimisation (Explicit Responsibility)<\/b><\/p><ul><li>Embed<span>\u00a0<\/span><b>FinOps principles<\/b>\u00a0into Azure IaaS and SAP architecture decisions<\/li><li>Design<span>\u00a0<\/span><b>cost\u2011optimised Azure network and infrastructure architectures<\/b>, including:<ul><li>Right\u2011sizing SAP VMs and HANA instances<\/li><li>Storage tier selection and performance\u2011cost trade\u2011offs<\/li><li>Network cost optimisation (ExpressRoute, egress, traffic flows)<\/li><\/ul><\/li><li>Define and enforce:<ul><li>Resource tagging standards<\/li><li>Cost allocation by SAP system, environment, and business unit<\/li><\/ul><\/li><li>Use<span>\u00a0<\/span><b>Azure Cost Management<\/b>\u00a0to:<ul><li>Monitor SAP infrastructure spend<\/li><li>Identify cost anomalies and optimisation opportunities<\/li><li>Support forecasting and budgeting for SAP landscapes<\/li><\/ul><\/li><li>Advise stakeholders on<span>\u00a0<\/span><b>cost vs resilience vs performance trade\u2011offs<\/b><\/li><li>Support ongoing<span>\u00a0<\/span><b>cost optimisation post\u2011migration<\/b>, not just initial design<\/li><\/ul><p><\/p><p><b>Infrastructure Automation &amp; Azure DevOps<\/b><\/p><ul><li>Deliver<span>\u00a0<\/span><b>networking, IaaS, and cost\u2011governance automation<\/b>\u00a0using:<ul><li>Terraform (preferred)<\/li><li>ARM \/ Bicep<\/li><\/ul><\/li><li>Build<span>\u00a0<\/span><b>Azure DevOps pipelines<\/b>\u00a0for:<ul><li>Landing zone deployment<\/li><li>Network and connectivity provisioning<\/li><li>SAP infrastructure rollout<\/li><\/ul><\/li><li>Enforce governance, cost controls, and consistency through code<\/li><\/ul><p><\/p><p><b>Required Skills &amp; Experience<\/b><\/p><p><b>Mandatory (Primary Screening Criteria)<\/b><\/p><ul><li><b>Deep Azure Networking expertise (PRIMARY SKILL)<\/b><\/li><li>Proven experience designing<span>\u00a0<\/span><b>enterprise Azure network architectures<\/b><\/li><li>Strong ExpressRoute and hybrid connectivity experience<\/li><li>Extensive experience as an<span>\u00a0<\/span><b>Azure IaaS \/ Infrastructure Architect<\/b><\/li><li>Proven<span>\u00a0<\/span><b>SAP on Azure IaaS<\/b>\u00a0experience<\/li><li>Azure Landing Zone design and implementation<\/li><li>Strong<span>\u00a0<\/span><b>FinOps \/ cost optimisation experience for Azure IaaS<\/b><\/li><li>Infrastructure as Code (Terraform preferred)<\/li><li>Azure DevOps CI\/CD experience<\/li><li>High availability and disaster recovery design<\/li><\/ul><p><\/p><p><\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1709396\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:25:04.905+08:00\",\"created_at\":\"2026-02-26T00:04:11.654+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Cloud-Architect---Azure-Networking_R1709396\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363864\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Cloud-Architect---Azure-Networking_R1709396\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Azure-IaaS-Cloud-Architect---Azure-Networking_R1709396\/apply\",\"job_requisition_id\":\"R1709396\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1709396\",\"wid\":\"78affa7f9f7c1016cdb205bdb4200000\",\"descriptor\":\"Azure IaaS Cloud Architect \u2013 Azure Networking\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1411\",\"campaign_id\":\"14179\",\"campaign_title\":\"Sr. Manager, B2B Sales R1708347\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1708347\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:44:07.176+08:00\",\"created_at\":\"2026-02-26T00:04:07.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Manager--B2B-Sales_R1708347\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joandavina.madhivanan@concentrix.com\"},\"first_name\":\"Madhivanan, Joan Davina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"},{\"id\":\"101548071\",\"wid\":\"6c788fe65db901f372af53f4d026a387\",\"descriptor\":\"Joan Davina Madhivanan (101548071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3096\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363068\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Manager--B2B-Sales_R1708347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Manager--B2B-Sales_R1708347\/apply\",\"job_requisition_id\":\"R1708347\"}],\"organizations\":[{\"wid\":\"3e42b94f382f101ee8874f36f5ae0000\",\"descriptor\":\"14046 - Google - WHSBTAPAC60\",\"reference_id\":\"WHSBTAPAC60\",\"custom_reference_id\":\"WHSBTAPAC60\",\"company_reference_id\":null},{\"wid\":\"598e7abcf5cd101ef6bac43c95fe0000\",\"descriptor\":\"W0ZOGU P_Google Malaysia Dmg\",\"reference_id\":\"W0ZOGU\",\"custom_reference_id\":\"W0ZOGU\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"max.mun@concentrix.com\"},\"first_name\":\"Max Mun (015201)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708347\",\"wid\":\"eeb35dc405ef10165e0b6ae190e50000\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1412\",\"campaign_id\":\"14178\",\"campaign_title\":\"Operations Manager I R1709255\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager with Polish\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We are looking for a motivated and supportive Operation Manager to guide Team Leaders working on an exciting project within the tobacco industry, focused on tobacco heating devices.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities\u00a0<\/b><\/h2><ul><li><b>Client Agreements:<\/b><span>\u00a0<\/span>Monitor and uphold client service agreements; improve as necessary.<\/li><li><b>Revenue Maximization:<\/b><span>\u00a0<\/span>Focus on increasing revenue through data collection, forecasting, and budgeting.<\/li><li><b>Team Management:<\/b><span>\u00a0\u00a0<\/span>Lead a team of Team Leaders.\u00a0Oversee their training, and performance, plan and assign work according to policies and legal guidelines.<\/li><li><b>Operational Reporting:<\/b><span>\u00a0<\/span>Manage and evaluate reports on attendance, performance, client feedback, and other metrics.<\/li><li><b>Client Relationships:<\/b><span>\u00a0<\/span>Build and enhance partnerships with clients.<\/li><li><b>Leadership:<\/b><span>\u00a0<\/span>Guide and support team to ensure adherence to company policies; implement corrective actions for optimal performance.<\/li><li><b>Performance Reviews:<\/b><span>\u00a0<\/span>Conduct regular meetings with team for performance assessment and coaching.<\/li><li><b>Positive Environment:<\/b><span>\u00a0<\/span>Foster a supportive work culture through engagement and conflict resolution.<\/li><li><b>Collaboration:<\/b><span>\u00a0<\/span>Engage in meetings with various departments to address issues and drive improvement.<\/li><li><b>Best Practices Implementation:<\/b><span>\u00a0<\/span>Ensure top-tier client service, adjust staffing, and adapt to changing needs with input from business development.<\/li><li><b>Client Engagement:<\/b><span>\u00a0<\/span>Participate in client business reviews.<\/li><\/ul><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Candidate Profile\u00a0<\/b><\/h2><ul><li><b>Experience:<\/b><span>\u00a0<\/span>&#43; 3 years in a similar role. Call center experience preferred.<\/li><li><b>Language Skills:<\/b><span>\u00a0<\/span>Strong verbal and written skills\u00a0in Polish (B1) and English (C1) proficiency.<\/li><li><b>Team Leadership:<\/b><span>\u00a0<\/span>Experienced in mentoring, coaching, guiding teams, developing action plans, and providing effective feedback.<\/li><li><b>Development:<\/b><span>\u00a0<\/span>Proven ability to coach, develop action plans, and provide effective feedback.<\/li><li><b>Process Improvement:<\/b><span>\u00a0<\/span>Skilled in analyzing and enhancing work processes to meet goals.<\/li><li><b>Pressure Management:<\/b><span>\u00a0<\/span>Works well under pressure, ensuring tasks are followed through to completion while maintaining professionalism.<\/li><li><b>Organization &amp; Prioritization:<\/b><span>\u00a0<\/span>Excels in managing and prioritizing projects in fast-paced environments.<\/li><li><b>Data Expertise:<\/b><span>\u00a0<\/span>Must have mastery over data, as leadership fact-checks in real-time.<\/li><li><b>Real-Time Analysis:<\/b><span>\u00a0<\/span>Able to verify data during live presentations using tools like Domo and Workday.<\/li><li><b>Proof of Action:<\/b><span>\u00a0<\/span>Can immediately demonstrate where and how actions, like job postings, are executed.<\/li><li><b>Calm &amp; Composed:<\/b><span>\u00a0<\/span>Thrives in high-pressure, fast-paced environments, providing detailed answers quickly.<\/li><li><b>Availability: <\/b>Available to work from our office in <b>Katowice<\/b>.<\/li><\/ul><p><\/p><p><\/p><p><b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1709255\",\"location\":\"Katowice, Silesian\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:24:28.590+08:00\",\"created_at\":\"2026-02-25T22:04:09.445+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-Polish_R1709255\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"Polish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361937\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-Polish_R1709255\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Operations-Manager-with-Polish_R1709255\/apply\",\"job_requisition_id\":\"R1709255\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"veronika.bagdasarian@concentrix.com\"},\"first_name\":\"Veronika Bagdasarian (102564627)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709255\",\"wid\":\"4592902017581016c60441dcfdba0000\",\"descriptor\":\"Operations Manager with Polish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1413\",\"campaign_id\":\"14176\",\"campaign_title\":\"Specialist, Customer Success R1709299\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success\",\"street\":\"BGR Sofia\",\"address\":\"BGR Sofia\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1709299\",\"location\":\"Sofia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:58:38.535+08:00\",\"created_at\":\"2026-02-25T22:04:02.843+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Bulgaria---Sofia\/Specialist--Customer-Success_R1709299\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c18eedc154b51000a2326d41a6a70000\",\"descriptor\":\"Concentrix SREV Europe Limited\",\"reference_id\":\"RIE03\",\"organization_reference_id\":\"RIE03\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-BLDG3-Y0\",\"wid\":\"b67da9176e3d1062f9dc3c84013fbb66\",\"descriptor\":\"BGR Sofia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3231\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361874\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Bulgaria---Sofia\/Specialist--Customer-Success_R1709299\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Bulgaria---Sofia\/Specialist--Customer-Success_R1709299\/apply\",\"job_requisition_id\":\"R1709299\"}],\"organizations\":[{\"wid\":\"c18eedc154b51000a2326d41a6a70000\",\"descriptor\":\"Concentrix SREV Europe Limited\",\"reference_id\":\"RIE03\",\"custom_reference_id\":null,\"company_reference_id\":\"RIE03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"celia.fonseca@concentrix.com\"},\"first_name\":\"Celia Fonseca (012566)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709299\",\"wid\":\"4592902017581016c82107deec300000\",\"descriptor\":\"Specialist, Customer Success\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Process orientation and ability to follow call scripts<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1922\",\"campaign_id\":\"584\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ Vertrieb\",\"campaign_type\":\"job_application\",\"job_title\":\"100% Homeoffice - Telefonischer Kundenberater (m\/w\/d) im Vertrieb\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Telefonischer<\/strong> <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit (ab 30 Stunden pro Woche) | 100% Homeoffice - in Ungarn | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr, Samstag zwischen 9:00 und 17:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache. Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von&nbsp;<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong>&nbsp;f&uuml;r&nbsp;Kleinunternehmen und Selbstst&auml;ndige&nbsp;<\/strong>unseres Auftraggebers&nbsp;im Bereich&nbsp;Telekommunikation.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche&nbsp;zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden&nbsp;bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Kunden&nbsp;<strong>aktiv<\/strong>&nbsp;und bedarfsgerecht zu unseren&nbsp;<strong>Produkten beraten<\/strong>&nbsp;und&nbsp;<strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bei der Meldung von<strong>&nbsp;St&ouml;rungen oder technischen Herausforderungen&nbsp;<\/strong>erste Hilfestellungen&nbsp;geben&nbsp;oder<strong>&nbsp;die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse&nbsp;(C1)<\/strong>&nbsp;in Wort und Schrift mitbringst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast&nbsp;und deine&nbsp;&Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist&nbsp;<strong>gelegentlich&nbsp;in&nbsp;unserem B&uuml;ro in P&eacute;cs<\/strong>&nbsp;zu arbeiten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich weiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>Bereits Erfahrung im Kundenservice, im Call Center,&nbsp;in einem anderen Servicebereich&nbsp;oder im Vertrieb.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen\u202f<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen\u202f<strong>attraktiven Bonus<\/strong>,&nbsp;Cafeteria,&nbsp;<strong>Provision<\/strong>&nbsp;und Fahrtkostenzusch&uuml;sse&nbsp;erg&auml;nzt wird.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707771<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"4220637628\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-04-17T06:26:04.670+02:00\",\"created_at\":\"2026-02-25T20:05:26.791+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1414\",\"campaign_id\":\"14175\",\"campaign_title\":\"Solution Architect (TCF) R1709236\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are looking for a qualified and experienced Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.\",\"long_description\":\"<p><\/p><p><b>Overview<\/b><\/p><ul><li>Location: Italy, NL, Portugal, Spain, Sweden, Switzerland, UK, Albania, Turkey, Romania<\/li><li>Language: fluent English<\/li><li>Travel: less than 10% is expected<\/li><li>Years of Experience: Extensive<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>The candidate requires fluent English language skills to engage in business and technical conversations and workshops with customers.<\/li><li>Extensive experience in cloud technologies, information technology (IT) consulting\/support, systems administration, system architecture, OR equivalent experience.<\/li><li>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Power Apps (Canvas and Model-driven), Power Automate, Power Pages, and other Power Platform components.<\/li><li>Advanced knowledge of Power Platform enterprise level architecture and connecting with external systems.<ul><li><span>Familiarity with integrating data from Dataverse and other sources.<\/span><\/li><li><span>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/span><\/li><li><span>Experience with configuring custom Connectors.<\/span><\/li><\/ul><\/li><li>Familiar with Power Platform governance and administration.<ul><li><span>Administer and support Power Platform environments in enterprise scenarios.<\/span><\/li><li><span>Capable of establishing and managing a Power Platform Center of Excellence (CoE) with knowledge of the CoE Starter Kit.<\/span><\/li><li><span>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/span><\/li><li><span>Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.<\/span><\/li><\/ul><\/li><li>Strong communication skills that allow them to engage with key technical stakeholders and business decision makers.<\/li><li><span>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills.<\/span><\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li><span>Experience in customer-facing roles.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Preferred Qualification<\/b><\/p><ul><li>Additional experience with Power Platform technologies, such as Power BI, Copilot Studio, and AI Builder.<\/li><li>Any experience with Dynamics 365 apps (Sales, Customer Service, Customer Insights, and Field Service)<\/li><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><\/ul><p><\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1709236\",\"location\":\"GBR, London\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:02:32.656+08:00\",\"created_at\":\"2026-02-25T20:04:12.853+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1709236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1709236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Power-Platform_R1709236\/apply\",\"job_requisition_id\":\"R1709236\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1709236\",\"wid\":\"0788e7da69791016c317e7d80d110000\",\"descriptor\":\"Solution Architect for Power Platform\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1923\",\"campaign_id\":\"583\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H\",\"campaign_type\":\"job_application\",\"job_title\":\"100% Homeoffice \u2013 Telefonischer Kundenberater (m\/w\/d) - DEUTSCH\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>telefonischer<\/strong> <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn | Servicezeiten: Montag - Sonntag zwischen 07:00 und 23:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache. Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von&nbsp;<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r Bestandskunden unseres Auftraggebers&nbsp;<strong>in&nbsp;einem unserer&nbsp;Bereiche, wie&nbsp;Telekommunikation, Bankwesen,&nbsp;Versicherung,&nbsp;Online-Shopping&nbsp;oder&nbsp;anderen.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>&Uuml;ber unterschiedliche Kan&auml;le<\/strong>&nbsp;(z.B. per Telefon,&nbsp;Mail&nbsp;oder Chat) mit den Kunden kommunizieren, um ein optimales Kundenerlebnis zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Durch deine<strong>&nbsp;kompetente Beratung&nbsp;<\/strong>Kunden durch ma&szlig;geschneiderte Angebote<strong>&nbsp;f&uuml;r unsere Serviceleistungen<\/strong>&nbsp;gewinnen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Kundenzufriedenheit<\/strong>&nbsp;sichern, indem&nbsp;du die Kunden &uuml;ber das Produktportfolio der Bank informierst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)\u202f<\/strong>in Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Sonntag, zwischen 07:00 und 23.00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim Umgang<strong>\u202fmit dem PC\u202f<\/strong>bist.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an<\/strong> Themen wie Technik, Banking\/ Finanzen, Online-Shops oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir <strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707768<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r Dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"1827136610\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T10:20:17.813+01:00\",\"created_at\":\"2026-02-25T20:00:13.625+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1924\",\"campaign_id\":\"581\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ VF SOHO \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) im B2B Vertragskundenservice (deutschsprachiger Support)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Sichere dir deinen Welcome-Bonus! Starte jetzt in P\u00e9cs durch!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/><\/p>\\n<p>In dieser Position als <strong>Kundenberater (m\/w\/d) im B2B Vertragskundenservice (deutschsprachiger Support) <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder schriftlich.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 30 Std\/Woche) | Standort P&eacute;cs - Hybrid m&ouml;glich | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstags von 09:00 - 17:00 Uhr | Supportsprache: Deutsch (C1) | <strong>190.000 HUF\/brutto Welcome-Bonus<\/strong> | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW250929357 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW250929357 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster Ansprechpartner<strong> f&uuml;r Kleinunternehmen und Selbstst&auml;ndige <\/strong>unseres Auftraggebers im Service-Bereich.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche zu allen Vertr&auml;gen, Tarifen und Rechnungen der Kunden bearbeiten <\/strong>und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>Kunden <strong>aktiv<\/strong> und bedarfsgerecht zu unseren <strong>Produkten beraten<\/strong> und <strong>Verkaufsabschl&uuml;sse erzielen<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Bei der Meldung von<strong> St&ouml;rungen oder technischen Herausforderungen <\/strong>erste Hilfestellungen geben oder<strong> die Anliegen an den zust&auml;ndigen Fachbereich weiterleiten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist <strong>am Standort in P&eacute;cs<\/strong> zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr, Samstag 9:00-17:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits&nbsp;Erfahrung im Kundenservice<\/strong>, im Bereich B2B, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an mehreren Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria, <strong>Provision<\/strong> und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li>Wir hei&szlig;en dich herzlich willkommen! Erhalte einen <strong>einmaligen Bonus in H&ouml;he von 190.000 HUF\/brutto<\/strong> nach 3 Monaten Betriebszugeh&ouml;rigkeit!<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel: R1697236<\/p>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong><\/h4>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<h4>&nbsp;<\/h4>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2229662640\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-04-09T01:59:13.298+02:00\",\"created_at\":\"2026-02-25T19:20:58.092+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1925\",\"campaign_id\":\"574\",\"campaign_title\":\"GTM \/ AT \/ VIE \/ Siemens \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Dispatching mit Homeoffice Option\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":\"Wien\",\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Service Dispatcher (m\/w\/d)<\/strong> bist du der erste Ansprechpartner f&uuml;r technische St&ouml;rungsmeldungen und deren Weitergabe.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Voll- oder Teilzeit (ab 20 Std.\/Woche) | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Sonntag von 07:00 - 22:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | Zulage: bis zu 120&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als Service Dispatcher (m\/w\/d) in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Technische St&ouml;rungsmeldungen<\/strong>&nbsp;von Kunden entgegen nehmen und erfahrene Techniker&nbsp;<strong>beauftragen, diese zu beheben<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Kundenanfragen und -w&uuml;nsche zu einer bekannten Parkschein-Buchungs-App bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Besondere Kundenanfragen gezielt<\/strong>&nbsp;an geeignete Stelle&nbsp;<strong>weiterleiten<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die in den Rahmenbedingungen genannten Servicezeiten, (wahlweise auch von Montag - Sonntag von 13:30 - 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung als Dispatcher<\/strong>, im Kundenservice, in der Gastronomie, im Hotelgewerbe oder in einem anderen Service-Bereich.<\/p>\\n<\/li>\\n<li>Eine abgeschlossene Ausbildung.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach deiner erfolgreichen Einarbeitung kannst du, nach individueller Absprache, mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit oder Teilzeit <\/strong>(ab 20 Stunden pro Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1583359<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"479841690\",\"location\":\"Wien, Wien\",\"job_type\":\"part_time\",\"salary\":\"2059.41\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-24T10:18:02.794+01:00\",\"created_at\":\"2026-02-25T16:27:01.106+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1926\",\"campaign_id\":\"572\",\"campaign_title\":\"GTM \/ AT \/ VIE \/ Doctolib \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr ein E-Health Unternehmen mit Homeoffice Option\",\"street\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"address\":\"Floridsdorfer Hauptstra\u00dfe 1\",\"city\":\"Wien\",\"state\":\"Wien\",\"postal_code\":\"1210\",\"region\":\"Wien\",\"country\":\"Austria\",\"short_description\":\"Bewirb dich jetzt in Wien!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r ein E-Health Unternehmen<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen per Mail.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Standort Wien - Hybrid-Modell m&ouml;glich | Montag - Freitag von 08:00 - 18:00 Uhr | Servicesprache: Deutsch | Inbound | 2.059,41&euro; brutto\/Monat | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?&nbsp;Perfekt! <\/strong>Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW158558706 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW158558706 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW158558706 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW158558706 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW158558706 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW158558706 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Als <strong>Kundenberater (m\/w\/d)<\/strong> in unserem Team wirst du:<\/p>\\n<ul>\\n<li><strong>Kundenanfragen und -w&uuml;nsche<\/strong> bearbeiten und je nach Bedarf und Situation darauf reagieren.<\/li>\\n<li>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail) mit den Kunden kommunizieren, um ein <strong>optimales Kundenerlebnis <\/strong>zu gew&auml;hrleisten.<\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation<strong> in der Kundendatenbank dokumentieren.<\/strong><\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutschkenntnisse <\/strong>in Wort und Schrift mitbringst.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ein <strong>Kommunikationstalent <\/strong>mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/li>\\n<\/ul>\\n<ul>\\n<li>Die Servicezeiten (Montag - Freitag von 08:00 - 18:00 Uhr)<strong> flexibel abdecken<\/strong> kannst.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sicher <\/strong>im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<\/ul>\\n<ul>\\n<li>Wohnhaft in <strong>&Ouml;sterreich <\/strong>bist.<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Idealerweise hast du:<\/strong><\/p>\\n<ul>\\n<li><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/li>\\n<li>Eine abgeschlossene Ausbildung.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 1-2 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;in&nbsp;<strong>Vollzeit <\/strong>(40 Stunden pro Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit&nbsp;<strong>25 Urlaubstagen <\/strong>und einem flexiblem Arbeitszeitkonto sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem&nbsp;intensivem Vollzeittraining, das von&nbsp;<strong>zertifizierten Trainern<\/strong>&nbsp;durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>.&nbsp;Wir stellen dir von Anfang an&nbsp;einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 200&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Eine Vielzahl an&nbsp;<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer +43 699 1 275 2572 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Austria GmbH<br \/>Floridsdorfer Hauptstra&szlig;e 1, 1210 Wien<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1590827<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0660 203 803 1.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Gem&auml;&szlig; &ouml;sterreichischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in &Ouml;sterreich verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4293850029\",\"location\":\"Wien, Wien\",\"job_type\":\"full_time\",\"salary\":\"2005.27\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-24T10:22:59.662+01:00\",\"created_at\":\"2026-02-25T16:07:29.762+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1415\",\"campaign_id\":\"14174\",\"campaign_title\":\"Professional I, Sales Engineer R1705461\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional I, Sales Engineer\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Digital Customer Engineer (DCE) is a high-impact technical specialist responsible for supporting Priority Partners and\/or Sales (CSR\/FSR or DSR) in achieving the \\\"Technical Win\\\" within the Corporate traditional segment win cycle. This role is a cornerstone of our Partner-Led GTM motion, focusing on the fastest-growing segment in the Cloud and productivity market. Unlike traditional sales roles, the DCE will be engaged in specific opportunities, providing deep technical expertise across multiple opportunities within a specific solution specialization\",\"long_description\":null,\"ats_external_id\":\"R1705461\",\"location\":\"Yokohama, Kanagawa\",\"job_type\":\"full_time\",\"salary\":\"9725800\",\"salary_type\":\"annually\",\"salary_currency\":\"JPY\",\"updated_at\":\"2026-04-13T14:09:35.830+08:00\",\"created_at\":\"2026-02-25T14:04:16.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Professional-I--Sales-Engineer_R1705461\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"organization_reference_id\":\"RJP01\"},\"location\":{\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"2200012\",\"primary_location\":{\"id\":\"JP-YOK-MMPAR-01\",\"wid\":\"be630c1c88d7101f0b9e014ac4a20000\",\"descriptor\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"kumiko.jester@concentrix.com\"},\"first_name\":\"Jester, Kumiko \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102382964\",\"wid\":\"d5b3219023f0102b3db6728b585a0000\",\"descriptor\":\"Kumiko Jester \uff08\u30b8\u30a7\u30b9\u30bf\u30fc \u4e45\u7f8e\u5b50 - \uff7c\uff9e\uff6a\uff7d\uff80\uff70 \uff78\uff90\uff7a\uff09 (102382964)\"},{\"id\":\"021337\",\"wid\":\"add864161de610053d1469a350270000\",\"descriptor\":\"Hitomi Maeda \uff08\u524d\u7530 \u4ec1\u7f8e - \uff8f\uff74\uff80\uff9e \uff8b\uff84\uff90\uff09 (021337)\"},{\"id\":\"021180\",\"wid\":\"8aac57eb756810053cecdb91e0d60000\",\"descriptor\":\"Nobuhiro Kugai \uff08\u4e45\u8c9d \u4fe1\u535a - \uff78\uff76\uff9e\uff72 \uff89\uff8c\uff9e\uff8b\uff9b\uff09 (021180)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3239\",\"descriptor\":\"Professional I, Sales Engineer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368329\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Professional-I--Sales-Engineer_R1705461\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Yokohama-MM-Park-Building-11th-Flr-3-6-3-Minatomirai-Nishi-ku\/Professional-I--Sales-Engineer_R1705461\/apply\",\"job_requisition_id\":\"R1705461\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e4db81522a2101ff063d11881f90000\",\"descriptor\":\"Concentrix SREV Japan G.K.\",\"reference_id\":\"RJP01\",\"custom_reference_id\":null,\"company_reference_id\":\"RJP01\"},{\"wid\":\"89876991ed2c10191db704f05d0f0000\",\"descriptor\":\"W0ZW4A Google Dmg Yok\",\"reference_id\":\"W0ZW4A\",\"custom_reference_id\":\"W0ZW4A\",\"company_reference_id\":null},{\"wid\":\"3825b09e601710191d4184b21fe30000\",\"descriptor\":\"23545 - Google - 980005053\",\"reference_id\":\"980005053\",\"custom_reference_id\":\"980005053\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kensuke.suzuki@concentrix.com\"},\"first_name\":\"Kensuke Suzuki \uff08\u9234\u6728 \u5065\u4ecb - \uff7d\uff7d\uff9e\uff77 \uff79\uff9d\uff7d\uff79\uff09 (019188)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705461\",\"wid\":\"996327e2c95310165ed74bc356360000\",\"descriptor\":\"Professional I, Sales Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1927\",\"campaign_id\":\"570\",\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 TECH \/ Dutch\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor (m\/f\/d) Dutch Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Start your career in Berlin!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak Dutch and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Due to our great growth, we are looking for <strong>Technical Supporter<\/strong> (m\/f\/d) with <strong>strong Dutch and English language skills<\/strong> for our Sales department to help us create exceptional customer experiences for the largest social media platform in the world.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>Dutch (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2950 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;737<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Support customers with the <strong>integration of their website<\/strong>, their store or their account and provide assistance in solving technical challenges.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Identify content and performance potentials and <strong>advise the customer on the technical integration<\/strong> and improvement of processes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Accompany your customers during <strong>the implementation of measures<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Track the successes<\/strong> of the customers through constant monitoring.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Dutch <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have completed an <strong>education in the technical field<\/strong>, already worked as a technical customer consultant (m\/f\/d) in an agency, in the help desk or as an employee in IT support.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have at least <strong>1 year experience in sales<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Have <strong>previous experience with social media advertising<\/strong>, digital marketing and various tools such as Pixel, MS Office and electronic mail systems as well as API\/SDK integration.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2950 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;737 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Receive an attractive bonus of <strong>&euro;700 for every new employee you successfully recruit<\/strong>.<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1567938<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"401400959\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2950\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:43.989+01:00\",\"created_at\":\"2026-02-25T13:16:48.414+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1416\",\"campaign_id\":\"14167\",\"campaign_title\":\"Telecom Support Engineer II (TCF) R1706888\",\"campaign_type\":\"job_application\",\"job_title\":\"Telecom Support Engineer II (Zendesk Technical Focus)\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Comprehensive support of the Zendesk platform for 50+ customers. Duties include supporting new implementations, integrations with APIs, adapters, across multiple channels,  maintenance activities (scheduled and emergency changes), monitoring of the platform (infrastructure and application components), performing support and administration tasks, and to provide both written and verbal training for end customers during implementation.  English language skills are a must.  Due to the global nature of the role, candidate needs to be flexible with working hours.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><b>Job Description Summary<\/b><\/p><p><\/p><p>Comprehensive support of the Zendesk platform for 50&#43; customers. Duties include supporting new implementations, integrations with APIs, adapters, across multiple channels, \u00a0maintenance activities (scheduled and emergency changes), monitoring of the platform (infrastructure and application components), performing support and administration tasks, and to provide both written and verbal training for end customers during implementation. \u00a0English language skills are a must. \u00a0Due to the global nature of the role, candidate needs to be flexible with working hours.<\/p><p><\/p><p><b>Roles &amp; Responsibilities<\/b><\/p><ul><li><p><span><span>Overall support of the Zendesk platform, including (but not limited to) the following activities:<\/span><\/span><\/p><\/li><li><p><span><span>Customize and maintain Zendesk settings, including triggers, automations, workflows, and integrations with CRM and communication tools.<\/span><\/span><\/p><\/li><li><p><span><span>Assist cross-functionally to implement new or enhanced features to improve Customer Service\/Support<\/span><\/span><\/p><\/li><li><p><span><span>Assist in developing training materials and training users on Zendesk<\/span><\/span><\/p><\/li><li><p><span><span>Assist in building reports and dashboards<\/span><\/span><\/p><\/li><li><p><span><span>Collaborate with IT and Customer Support teams to troubleshoot issues, enhance user experience, and drive continuous improvements.<\/span><\/span><\/p><\/li><li><p><span><span>Stay up to date with Zendesk updates, new features, and industry best practices to continuously enhance our platform.<\/span><\/span><\/p><\/li><li><p><span><span>Be part of a remote team of global Zendesk implementation resources, including those providing Tier 1 and tier 2 support<\/span><\/span><\/p><\/li><li><p><span><span>Own and maintain documentation for Zendesk setup, issue resolution, customizations, etc.<\/span><\/span><\/p><\/li><li><p><span>Ability to build and deploy automation (scripts, bots, workflows)<\/span><\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/p><p><\/p><\/li><\/ul><p><b><span><span>Required Skills:<\/span><\/span><\/b><\/p><ul><li><span><span>Strong technical proficiency in software integrations, mainly using APIs, webhooks, and CRM systems.<\/span><\/span><\/li><li><span><span>Strong verbal and written communication skills. (English language is required)<\/span><\/span><\/li><li><span><span>Ability to troubleshoot and resolve complex technical issues related to Zendesk and integrated systems.<\/span><\/span><\/li><li><span><span>High level of customer focus and service excellence.\u00a0<\/span><\/span><\/li><li><span><span>Comfortable with change and complexity , demonstrating adaptability in a fast-paced global environment.<\/span><\/span><\/li><li><span><span>2-3 yr Experience implementing, supporting, and troubleshooting complex multi-vendor \/ multi-platform SaaS solutions<\/span><\/span><\/li><li><span><span>2-3 yr Experience managing Zendesk security, user permissions, and compliance settings.<\/span><\/span><\/li><li><span><span>2-3 yr Experience in training and coaching internal teams to maximize Zendesk&#39;s capabilities.<\/span><\/span><\/li><li><span><span>2-3 yr Experience as a Zendesk Administrator, with expertise in configuring and customizing Zendesk settings and workflows.<\/span><\/span><\/li><li><span><span>1 \u2013 2 yr technical troubleshooting experience with HTML, JSON, JavaScript, and RESTful APIs is expected, but experience with Java, Ruby, Python, or another modern language is a plus<\/span><\/span><\/li><li><span><span>Innovative thinking - &#34;how can we&#34; attitude<\/span><\/span><\/li><\/ul><p><\/p><p><b><span><span>Additional Job Responsibilities<\/span><\/span><\/b><\/p><ul><li><p><span><span>Assist with workflow\/prgcess design, best practice education and administration of all Enterprise Business solutions when assigned<\/span><\/span><\/p><\/li><li><p><span><span>Analyze Zendesk performance metrics, generate insightful reports, and recommend data-driven improvements to enhance customer support efficiency.<\/span><\/span><\/p><\/li><li><p><span><span>Zendesk\u00a0certification is a plus<\/span><\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1706888\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"858210.17\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-15T16:08:49.641+08:00\",\"created_at\":\"2026-02-25T00:03:58.539+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Telecom-Support-Engineer-II--Zendesk-Technical-Focus-_R1706888\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Telecom\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"PHL\",\"state\":\"Abra\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2800\",\"primary_location\":{\"id\":\"PH-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e434babb49c357\",\"descriptor\":\"PHL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Global Telecom\"}],\"recruiters\":[{\"id\":\"102474987\",\"wid\":\"8845dcaeacef103757b9779b87bd0000\",\"descriptor\":\"Janeil Pranada (102474987)\"},{\"id\":\"101977162\",\"wid\":\"213f7a48fdaf011c93a2633312010000\",\"descriptor\":\"Jay Dee Lazo (101977162)\"},{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0456\",\"descriptor\":\"Telecom Support Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368514\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Telecom-Support-Engineer-II--Zendesk-Technical-Focus-_R1706888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Telecom-Support-Engineer-II--Zendesk-Technical-Focus-_R1706888\/apply\",\"job_requisition_id\":\"R1706888\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"8f4c04bd6f450102065bc1ff711ade0b\",\"descriptor\":\"(CORP) IT - TELECOM\",\"reference_id\":\"CORPITELCOM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubair.elliouich@concentrix.com\"},\"first_name\":\"Zoubair Elliouich (102560932)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1706888\",\"wid\":\"968a85d1cde710161f9207bc4fd40000\",\"descriptor\":\"Telecom Support Engineer II (Zendesk Technical Focus)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1417\",\"campaign_id\":\"14166\",\"campaign_title\":\"Professional II, Payroll R1704024\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que charg\u00e9 de paie senior, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Recueillir les \u00e9l\u00e9ments de paye dans le respect des calendriers \u00e9tablis (temps de travail, heures suppl\u00e9mentaires, absences, type de contrat, primes variables, statut, donn\u00e9es bancaires\u2026)<\/li><\/ul><ul><li>Contr\u00f4ler les donn\u00e9es de paie et les saisir dans l\u2019outil Sage<\/li><li>Contribuer au paiement des avances sur salaire<\/li><li>D\u00e9clarer les charges sociales aupr\u00e8s des organismes sociaux et fiscaux<\/li><li>Pr\u00e9parer les bulletins de paie<\/li><li>Elaborer les soldes de tout compte<\/li><li>R\u00e9pondre aux demandes sur les questions relatives \u00e0 la r\u00e9mun\u00e9ration<\/li><li>Veiller \u00e0 l\u2019application de la l\u00e9gislation en mati\u00e8re de paye et des \u00e9volutions r\u00e9glementaires<\/li><li>G\u00e9rer les interactions avec les d\u00e9partements de toutes les filiales Concentrix (directions RH, Work force management, production\u2026)<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est titulaire d&#39;une formation sup\u00e9rieure id\u00e9alement en gestion, ressources humaines ou comptabilit\u00e9<\/li><li>Dispose d\u2019une exp\u00e9rience de 4 \u00e0 5 ans au minimum dans un poste similaire (id\u00e9alement dans de grandes structures avec un effectif variant entre 800 et 1000 salari\u00e9s ou en fiduciaire)<\/li><li>Ma\u00eetrise le fran\u00e7ais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>A de bonnes connaissances de la r\u00e9glementation en mati\u00e8re de paye<\/li><li>Ma\u00eetrise le logiciel Sage et a un bon niveau d\u2019Excel<\/li><li>Sait faire preuve de discr\u00e9tion et respecte la confidentialit\u00e9<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est rigoureux, m\u00e9thodique et organis\u00e9<\/li><\/ul><p>La maitrise de l&#39;anglais \u00e0 l&#39;\u00e9crit et \u00e0 l&#39;oral est souhaitable.<\/p><p>La flexibilit\u00e9 horaire est requise notamment lors des cl\u00f4tures mensuelles.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1704024\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:59:18.512+08:00\",\"created_at\":\"2026-02-25T00:03:56.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"13c025f5e1b2101ac0be00280a080000\",\"descriptor\":\"Concentrix Maroc\",\"reference_id\":\"WMO01\",\"organization_reference_id\":\"WMO01\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0820\",\"descriptor\":\"Professional II, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\/apply\",\"job_requisition_id\":\"R1704024\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"13c025f5e1b2101ac0be00280a080000\",\"descriptor\":\"Concentrix Maroc\",\"reference_id\":\"WMO01\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"wahid.mestaoufi@concentrix.com\"},\"first_name\":\"Wahid Mestaoufi (102571171)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1704024\",\"wid\":\"47c962f445ea1010633babcf2a020000\",\"descriptor\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1418\",\"campaign_id\":\"14164\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1707864\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Backend Engineer (Python)\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\",\"long_description\":\"<p><\/p><div><p><b>At Concentrix, we are looking for a Backend Engineer (Python)<\/b> to join a dynamic and high-impact project. If you are passionate about building scalable backend services, working with modern technologies, and collaborating with cross-functional teams in a remote environment, this opportunity is for you.<\/p><p><\/p><p><b><span>Responsibilities<\/span><\/b><\/p><\/div><div><ul><li><span>Develop and maintain backend services and APIs using Python<\/span><\/li><\/ul><\/div><div><ul><li><span>Work with relational databases and write efficient SQL queries<\/span><\/li><\/ul><\/div><div><ul><li><span>Debug, test, and improve applications running in Linux environments<\/span><\/li><\/ul><\/div><div><ul><li><span>Contribute to improving and modernizing existing codebases<\/span><\/li><\/ul><\/div><div><ul><li><span>Participate in code reviews and technical discussions<\/span><\/li><\/ul><\/div><div><ul><li><span>Document technical solutions clearly when needed<\/span><\/li><\/ul><\/div><div><ul><li><span>Collaborate with cross-functional team members to deliver features<\/span><\/li><\/ul><\/div><div><p><b><span>Qualifications<\/span><\/b><\/p><\/div><div><ul><li><span>4&#43; years of professional experience with Python<\/span><\/li><\/ul><\/div><div><ul><li><span>Experience building backend services or APIs<\/span><\/li><\/ul><\/div><div><ul><li><span>Solid understanding of SQL and relational databases<\/span><\/li><\/ul><\/div><div><ul><li><span>Comfortable working in Linux environments<\/span><\/li><\/ul><\/div><div><ul><li><span>Experience working with Git and collaborative workflows<\/span><\/li><\/ul><\/div><div><ul><li><span>Ability to work independently and take ownership of tasks<\/span><\/li><\/ul><\/div><div><p><b><span>Nice to Have<\/span><\/b><\/p><\/div><div><ul><li><span>Experience with frameworks such as FastAPI, Django, or Flask<\/span><\/li><\/ul><\/div><div><ul><li><span>Familiarity with AWS or other cloud platforms<\/span><\/li><\/ul><\/div><div><ul><li><span>Interest in automation or AI-powered workflows<\/span><\/li><\/ul><\/div><div><ul><li><span>Experience improving or refactoring existing systems<\/span><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1707864\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"5100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T07:57:13.910+08:00\",\"created_at\":\"2026-02-25T00:03:51.472+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-Backend-Engineer--Python-_R1707864\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-Backend-Engineer--Python-_R1707864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Sr-Backend-Engineer--Python-_R1707864\/apply\",\"job_requisition_id\":\"R1707864\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gonzaloomar.curvinostoller@concentrix.com\"},\"first_name\":\"Gonzalo Omar Curvino Stoller (102009179)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1707864\",\"wid\":\"92d53fdf6b191016406e5cf651040000\",\"descriptor\":\"Sr. Backend Engineer (Python)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Cordoba Ideally<\/p><p>Remote<\/p><p><\/p><p>initial jd:<br \/><br \/>\u00a0<\/p><ul><li>Experience with: Testing, debugging, and operating Python applications in modern Linux environments<\/li><li>Developing back-end components and services<\/li><li>Taking ownership of existing codebases and extending or modernizing them<\/li><li>Writing clear technical documentation, including architecture diagrams and sequence diagrams<\/li><li>Working in a collaborative engineering environment, including peer design reviews and pull requests<\/li><li>Hands-on experience with relational databases and SQL (e.g. MariaDB, MySQL)<\/li><li>Nice To Have<ul><li>Experience working with public cloud platforms (e.g. AWS) is not required but highly beneficial<\/li><li>Interest or experience in building AI-assisted or agentic systems to support human workflows is a strong plus, but not a requirement<\/li><li>Some experience building web-based UIs for internal tools is a plus&#34;<\/li><\/ul><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1928\",\"campaign_id\":\"567\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (m\/w\/d) f\u00fcr Datenqualit\u00e4tsmanagement - Elternzeitvertretung\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als <strong>Sachbearbeiter (m\/w\/d) f&uuml;r Datenqualit&auml;tsmanagement<\/strong> bist du, <strong>im Rahmen einer Elternzeitvertretung<\/strong>, der erste Ansprechpartner bei unterschiedlichen Anfragen von Kollegen und unseren Partnern zum Thema Datenqualit&auml;t.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start 01.05.2026 | Teilzeit - 25 Stunden pro Woche | Standort Stuttgart - nach erfolgreicher Einarbeitung Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag zwischen 08:00 und 16:30Uhr | Backoffice | Supportsprachen: Deutsch und Englisch | 1.600&euro; brutto\/Monat | befristet f&uuml;r 2 Jahre<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Sachbearbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 []\\\">Der <strong>erste Ansprechpartner f&uuml;r Kollegen und Partnerfirmen<\/strong> bei Anliegen zur bestehenden Datenbank sein.<\/li>\\n<li data-pm-slice=\\\"1 1 []\\\"><strong>Recherchen<\/strong> bei Abweichungen im Internet zu Datenangaben durchf&uuml;hren.<\/li>\\n<li>Die <strong>Qualit&auml;tssicherung anhand stetiger &Uuml;berpr&uuml;fung<\/strong> der Datens&auml;tze gew&auml;hrleisten.<\/li>\\n<li><strong>Interne Verifikationen<\/strong> der Suchergebnisse vornehmen und die Weitergabe der erzielten Ergebnisse an die Projektplanung sicherstellen, so dass diese die Aktualisierungen im System vornehmen kann.<\/li>\\n<li>An <strong>regelm&auml;&szlig;igen englischsprachigen Meetings teilnehmen<\/strong>, um Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren.<\/li>\\n<li>Und an regelm&auml;&szlig;igen Meetings teilnehmen, um <strong>Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren<\/strong>.<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 []\\\"><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/li>\\n<li>Spa&szlig; daran hast,<strong> genau und detailgetreu zu arbeiten.<\/strong><\/li>\\n<li>Ein <strong>Organisationstalent<\/strong> bist und mit deiner&nbsp;<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise &uuml;berzeugst.<\/strong><\/li>\\n<li><strong>Sicher im Umgang mit dem PC und dem MS-Office Produkt Excel<\/strong> bist.<\/li>\\n<li><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 16.30 Uhr <strong>flexibel im Rahmen eines Gleitzeitmodels abdecken kannst<\/strong>.<\/li>\\n<li>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p data-pm-slice=\\\"1 1 []\\\">Erste <strong>Erfahrung mit CRM Tools<\/strong> &ndash; vorzugsweise Salesforce.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an ausgew&auml;hlten Tagen mobil von zu Hause aus arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Teilzeit <\/strong>mit 25 Stunden pro Woche bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je nach Dauer der Unternehmenszugeh&ouml;rigkeit erh&auml;ltst du\u202f<strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an\u202f<strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt, lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1700898<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"3500057376\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"part_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T01:59:13.024+02:00\",\"created_at\":\"2026-02-24T18:26:59.276+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1929\",\"campaign_id\":\"562\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"bis zu 17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Call Center Agent \/ Kundenbindung f&uuml;r Freenet<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp;ob telefonisch, per Mail oder per Chat.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start sofort | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | Standort Osnabr&uuml;ck | Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17 &euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob<strong>\u202f<\/strong><\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon) mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung f&uuml;r die Fortf&uuml;hrung seines Vertrages pr&auml;sentieren, um den Kunden langfristig an uns zu binden.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\"><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Einzelhandel oder im Bereich Kundenr&uuml;ckgewinnung.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1391617078\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T01:59:13.506+02:00\",\"created_at\":\"2026-02-24T14:33:23.191+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1930\",\"campaign_id\":\"561\",\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ German \/ German publication\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Social Media Sales\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Werde zum Experten f\u00fcr Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du sprichst Deutsch und Englisch?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Kundenbetreuer (m\/w\/d)<\/strong>&nbsp;f&uuml;r unseren<strong> Social Media Support <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per Mail oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | Berlin - Andreasstra&szlig;e 10 | Supportsprache:&nbsp;<strong>Deutsch (C1-Niveau) und Englisch (B2-Niveau) flie&szlig;end<\/strong>&nbsp;| Servicezeiten: Montag-Freitag von 08:45-17:15 Uhr | Gehalt: <strong>2.750&euro; brutto\/ Monat<\/strong> I monatlicher Bonus: <strong>bis zu 687&euro;<\/strong>&nbsp;| befristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran&nbsp;&ndash;&nbsp;lies weiter und lass dich von uns &uuml;berzeugen.<\/p>\\n<h4>Deine Aufgaben<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als Sales Kundenbetreuer in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Verkaufschancen ermitteln<\/strong>&nbsp;und deinen Gesch&auml;ftskontakten die beste L&ouml;sung f&uuml;r ihre Gesch&auml;ftsziele bieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein optimales<strong> Kundenerlebnis gew&auml;hrleisten<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anliegen des Kunden zu seinem<strong>\u202fSocial Media Account, Marketingma&szlig;nahmen und deren Werbewirksamkeit<\/strong>\u202fauseinandersetzen und ihm die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Individuelle Produktberatung<\/strong>\u202fdurchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte&nbsp;<strong>Bed&uuml;rfnisse unserer Kunden erf&uuml;llst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Das Kundenerlebnis nachhaltig verbessern, indem du&nbsp;<strong>mit den Kunden gemeinsam eine optimale Produktnutzung f&ouml;rderst<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Dein Profil<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse\u202fin Wort und Schrift<\/strong>&nbsp;mitbringst &ndash; Minimum C1-Niveau.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich&nbsp;&uuml;ber&nbsp;<strong>gute Englischkenntnisse\u202fin Wort und Schrift<\/strong>&nbsp;verf&uuml;gst &ndash; Minimum B2-Niveau.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mindestens&nbsp;<strong>ein Jahr Erfahrung im Vertrieb<\/strong>&nbsp;hast &ndash; du bist stark vertriebsorientiert und &uuml;berzeugst die Kunden mit deinem sicheren Auftreten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experte <\/strong>f&uuml;r alle Werbel&ouml;sungen im Bereich Social Media Accounts werden m&ouml;chtest.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Uuml;ber&nbsp;<strong>ausgepr&auml;gte analytische, organisatorische<\/strong>&nbsp;<strong>und kreative Denkf&auml;higkeiten&nbsp;<\/strong>verf&uuml;gst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hervorragende Kommunikations-, zwischenmenschliche und Kundenservice-F&auml;higkeiten&nbsp;<\/strong>mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>g&uuml;ltiges, unbefristetes Arbeitsvisum f&uuml;r Deutschland vorweisen kannst<\/strong>&nbsp;(ein Studentenvisum wird nicht akzeptiert).<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Unsere Benefits<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du erh&auml;ltst <strong>ein festes monatliches Gehalt in H&ouml;he von 2.750&euro; brutto<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Leistung lohnt sich&nbsp;&ndash; verbessere dein Gehalt durch&nbsp;<strong>Boni<\/strong>&nbsp;um bis zu&nbsp;<strong>687&euro; monatlich<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte&nbsp;<strong>in Vollzeit (40 Stunden\/Woche)<\/strong>&nbsp;bei uns.&nbsp;<strong>Die Wochenenden geh&ouml;ren ganz dir.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir unterst&uuml;tzen dich mit einem&nbsp;kostenlosen Zugang zur Sprachlernplattform <strong>Babbel<\/strong>!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proftiere von unserer&nbsp;<strong>Shopping Card<\/strong>&nbsp;mit einem <strong>monatlichen Guthaben von 40&euro;<\/strong>,&nbsp;&uuml;ber das du frei verf&uuml;gen kannst!<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns&nbsp;<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Du willst mit uns durchstarten?<\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internes Stellenk&uuml;rzel: R1644509<\/p>\\n<\/div>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Arbeitserlaubnis<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3471931405\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T06:26:08.042+02:00\",\"created_at\":\"2026-02-24T14:03:24.972+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1419\",\"campaign_id\":\"14156\",\"campaign_title\":\"Sr. Specialist, Sales Support R1699502\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Support (Spanish Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for an Associate, Sales Support (Spanish Speaker) to join our team. Today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands.\\nAt Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. \\n \\nAt Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><span><b><u>You Will<\/u><\/b><\/span><\/p><ul><li><p><span>Prepares quotes for contract renewal and RFP\/RFI responses<\/span><\/p><\/li><li><p><span>Maintains quote documentation with accurate pricing and configurations<\/span><\/p><\/li><li><p><span>Ensures the integrity of client information maintained in the database systems<\/span><\/p><\/li><li><p><span>Updating and managing Excel spreadsheets<\/span><\/p><\/li><li><p><span>Dealing with external and internal queries in a professional, client orientated manner<\/span><\/p><\/li><li><p><span>Performs bookings (Purchase Order processing) and booking reconciliation<\/span><\/p><\/li><li><p><span>Performs QA self-check and peers-check<\/span><\/p><\/li><li><p><span>Growing skill and subject matter expertise to successfully perform quality assurance and begin to identify areas for improvement<\/span><\/p><\/li><li><p><span>Seeks counsel and guidance from more senior Sales Support staff and management, as needed.<\/span><\/p><\/li><li><p><span>Prioritizes tasks to meet deadlines, paying attention to details<\/span><\/p><\/li><li><p><span>Able to handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/span><\/p><\/li><li><p><span>Effectively maintain and improve Knowledge Base Tool<\/span><\/p><\/li><li><p><span>Effectively identify and call out operational risks to management for review and consideration<\/span><\/p><\/li><li><p><span>Understands and participates in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/span><\/p><\/li><li><p><span>Other duties, as assigned<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>You Are\/Have<\/u><\/b><\/span><\/p><ul><li><p><span><span><b>Malaysian citizen or Open to Expat<\/b><\/span><\/span><\/p><\/li><li><p><span><span>Associate: Graduates with a Diploma\/Degree, up to 1 year of relevant working experience preferred<\/span><\/span><\/p><\/li><li><p><span><b>Possess effective verbal and written communication skills in Spanish and English<\/b><\/span><\/p><\/li><li><p><span>Handle confidential information with complete integrity<\/span><\/p><\/li><li><p><span>Prior experience working independently with team-player mindset<\/span><\/p><\/li><li><p><span>Proven success in administrative tasks, organization of work materials, prioritization, and adherence to deadlines<\/span><\/p><\/li><li><p><span>Ability to identify, analyze, problem-solve, and recommend corrective and preventive action for high complexity and ambiguous scenario\/ issues. Escalate most challenging scenarios to management for direction<\/span><\/p><\/li><li><p><span>Ability to clearly articulate issues and challenges, and propose ideas or solutions<\/span><\/p><\/li><li><p><span>Proven ability to focus on customer needs and communicate with higher level staff, as needed<\/span><\/p><\/li><li><p><span>Proven success in working under pressure and tight deadlines (with or without guidance from senior team members)<\/span><\/p><\/li><li><p><span>Prior experience in following scripts and\/or processes according to contractual agreements<\/span><\/p><\/li><li><p><span>Proven success in multi-tasking, prioritizing, and managing time effectively<\/span><\/p><\/li><li><p><span>Ability to follow established procedures and practices<\/span><\/p><\/li><li><p><span>Proven success and aptitude to learn new technology and data<\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>Privacy and Information security<\/u><\/b><\/span><\/p><ul><li><p><span><span>Adhere security requirements in the process.<\/span><\/span><\/p><\/li><li><p><span><span>Protect the privacy of personal information.<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>Our Benefits and Perks<\/u><\/b><\/span><\/p><ul><li><p><span><span>Group Term Life Insurance<\/span><\/span><\/p><\/li><li><p><span><span>Group Health Insurance with coverage for dependents<\/span><\/span><\/p><\/li><li><p><span><span>Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes)<\/span><\/span><\/p><\/li><li><p><span><span>Employee Assistance Program<\/span><\/span><\/p><\/li><li><p><span><span>Rewards and Recognition Program<\/span><\/span><\/p><\/li><li><p><span><span>Learning and Development Program<\/span><\/span><\/p><\/li><li><p><span><span>Fun &amp; Diversity Employee Engagement<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b><u>Accommodation and Diversity<\/u><\/b><\/span><\/p><p><span>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b><u>Other information<\/u><\/b><\/span><\/p><ul><li><p><span><span>Working Arrangement: 4 days WFH, 1 day WFO (Monday) <\/span><span><i>*this is current arrangement, but subject to change depends on business requirements<\/i><\/span><\/span><\/p><\/li><li><p><span><span>Working Hours: Monday to Friday, 9:00 PM - 6:00 AM\u00a0<\/span><\/span><\/p><\/li><li><p><span><span>Office Location: Wisma, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>If this sounds like an interesting opportunity, hit apply!<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>*Only shortlisted candidates will be contacted.<\/b><\/span><\/p>\",\"ats_external_id\":\"R1699502\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"3683.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-10T00:15:46.764+08:00\",\"created_at\":\"2026-02-24T12:12:45.089+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support--Spanish-Speaker-_R1699502\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nurliyanaizzati.abdrahman@concentrix.com\"},\"first_name\":\"Abd Rahman, Nurliyana Izzati\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020523\",\"wid\":\"78893d07c56a10053c5623868bc80000\",\"descriptor\":\"Nurliyana Izzati Abd Rahman (020523)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361960\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support--Spanish-Speaker-_R1699502\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Specialist--Sales-Support--Spanish-Speaker-_R1699502\/apply\",\"job_requisition_id\":\"R1699502\"}],\"organizations\":[{\"wid\":\"db67be7c37fa10057ab31bf570a90000\",\"descriptor\":\"9929 - Dell - S00013940\",\"reference_id\":\"S00013940\",\"custom_reference_id\":\"S00013940\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8aac57eb756810057fc27e1718870000\",\"descriptor\":\"W0ZJ3X Dell Npos Nala\",\"reference_id\":\"W0ZJ3X\",\"custom_reference_id\":\"W0ZJ3X\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madihah.idrus@concentrix.com\"},\"first_name\":\"Madihah Idrus (007720)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1699502\",\"wid\":\"09ef5332861410152fe70d5904df0000\",\"descriptor\":\"Associate, Sales Support (Spanish Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1420\",\"campaign_id\":\"14136\",\"campaign_title\":\"Sr. Lead Quality Assurance Engineer (TCF) Sr. Lead Program Manager (TCF) R1706703\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Program Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p>We are hiring a <b>Lead Program Manager<\/b> to drive execution across <b>Cloud Infrastructure and Platform Engineering<\/b> within the Global Product Organization (GPO). This role will partner closely with engineering, architecture, security, SRE, IT, and cloud teams to deliver foundational platform capabilities that enable product teams to move faster - securely and reliably.<br \/>\u00a0<\/p><h2>Key responsibilities<\/h2><ul><li><p>Own delivery of a portfolio of Cloud Infra and Platform Engineering initiatives (roadmaps, milestones, outcomes).<\/p><\/li><li><p>Build and maintain integrated plans across teams; actively manage dependencies, risks, issues, and decisions.<\/p><\/li><li><p>Establish and run effective operating rhythms (planning cadences, status reporting, governance forums, exec readouts).<\/p><\/li><li><p>Drive cross-functional alignment with partners such as Security, SRE, Cloud, IT, Legal, and Finance\/Procurement as needed.<\/p><\/li><li><p>Ensure clear definition of scope, success metrics, timelines, and accountability for major initiatives.<\/p><\/li><li><p>Identify bottlenecks and lead <b>process\/operating model improvements<\/b> (intake, prioritization, change control, release readiness).<\/p><\/li><li><p>Improve visibility and execution rigor through dashboards, metrics, and standardized reporting.<\/p><\/li><li><p>Facilitate decision-making and escalation, ensuring timely resolution of trade-offs and conflicts.<\/p><\/li><li><p>Support incident\/post-incident action tracking and continuous improvement for platform reliability and delivery practices.<\/p><\/li><\/ul><p><\/p><h2>Qualifications<\/h2><ul><li><p>7&#43; years of program management \/ technical program management experience, ideally in Cloud Infrastructure, Platform Engineering, DevOps, or SRE environments.<\/p><\/li><li><p>Demonstrated success delivering cross-functional programs with multiple dependencies and executive stakeholders.<\/p><\/li><li><p>Strong understanding of cloud and platform concepts<\/p><\/li><li><p>Proven ability to drive process improvement and change management in complex engineering organizations.<\/p><\/li><li><p>Excellent communication skills - able to translate technical detail into clear executive updates and drive crisp decision-making.<\/p><\/li><li><p>Strong organizational skills: planning, prioritization, and managing competing demands in a fast-paced environment.<\/p><\/li><li><p>Experience working with distributed teams and influencing without direct authority.<\/p><\/li><li><p>Bachelor\u2019s degree or equivalent practical experience (technical degree preferred).<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1706703\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"32500\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-15T16:08:49.711+08:00\",\"created_at\":\"2026-02-23T18:04:56.294+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Lead-Program-Manager_R1706703\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":[\"English\",\"Romanian\"],\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0188\",\"descriptor\":\"Sr. Lead Program Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363624\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Lead-Program-Manager_R1706703\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Lead-Program-Manager_R1706703\/apply\",\"job_requisition_id\":\"R1706703\"}],\"organizations\":[{\"wid\":\"b29e20443f87103bcc3ed30e8c160000\",\"descriptor\":\"W0ZXS5 Gpo Architecture\",\"reference_id\":\"W0ZXS5\",\"custom_reference_id\":\"W0ZXS5\",\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"},{\"wid\":\"8cfdc0b150f7105bbcca26298c6e0000\",\"descriptor\":\"(CORP) GPO Product Architecture & Strategy\",\"reference_id\":\"GPOARCHSTRAT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a24e6e893d151034fad73ad9a2bc0000\",\"descriptor\":\"24633 - CONCENTRIX - 980006766\",\"reference_id\":\"980006766\",\"custom_reference_id\":\"980006766\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lucianflorian.onica@concentrix.com\"},\"first_name\":\"Florin Onica (102579160)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706703\",\"wid\":\"25bf6e76601110161f0a4ff695140000\",\"descriptor\":\"Lead Program Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1421\",\"campaign_id\":\"14131\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1708382\",\"campaign_type\":\"job_application\",\"job_title\":\"Security AI Architect - with English and German\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead customer workshops to assess AI readiness from identity, data, and compliance perspectives.<\/p><\/li><li><p>Define and articulate AI governance frameworks covering policy, access, data protection, and risk management.<\/p><\/li><li><p>Translate complex Microsoft security and compliance capabilities (Entra ID, Purview, Defender, M365, Azure AI) into actionable recommendations.<\/p><\/li><li><p>Advise on the secure enablement of generative AI tools such as Microsoft Copilot, Copilot Studio, and Azure AI Foundry<\/p><\/li><li><p>Design pragmatic approaches for data boundary enforcement, labeling, DLP, and prompt-safety controls.<\/p><\/li><li><p>Review identity and access management for AI workloads\u2014MFA, Conditional Access, privileged identity controls, and just-in-time elevation.<\/p><\/li><li><p>Recommend monitoring, auditing, and incident-response strategies for AI misuse or data leakage.<\/p><\/li><li><p>Present findings and next steps to IT Management stakeholders with clear business and compliance implications.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>5&#43; years cloud security, compliance, or architecture, ideally in Enterprise Microsoft environments.<\/p><\/li><li><p>Proven experience advising enterprise customers on secure adoption of M365 &amp; AI workloads (Copilot, Copilot Chat, Copilot Studio, AI Foundry).<\/p><\/li><li><p>Deep hands-on knowledge of security, governance &amp; management on Microsoft Purview, Microsoft Fabric, AI Foundry, Microsoft 365 Administration<\/p><\/li><li><p>Working hands-on knowledge of security, governance &amp; management on Microsoft Entra, Defender for Cloud Apps, Azure Policy<\/p><\/li><li><p>Understanding of responsible AI principles, privacy by design, and regulatory alignment (GDPR, ISO, NIST).<\/p><\/li><li><p>Strong ability to lead short, outcome-driven consulting engagements and communicate with executives.<\/p><\/li><li><p>Excellent written and verbal communication skills, capable of simplifying complex security &amp; governance topics.<\/p><\/li><li><p>German language at B2 or C1<\/p><\/li><\/ul><p><\/p><p><b>Preferred experience<\/b><\/p><ul><li><p>Previous consulting or customer-facing experience at a major Microsoft partner.<\/p><\/li><li><p>Familiarity with AI governance frameworks, model risk management, and data-driven decisioning.<\/p><\/li><li><p>Working knowledge of Azure AI, AI Foundry, Microsoft Fabric security and compliance configurations.<\/p><\/li><li><p>Experience in building RACI models, acceptable-use policies, or risk registers for AI or cloud platforms.<\/p><\/li><li><p>Exposure to FinOps or cost optimization in Microsoft 365 and Azure environments<\/p><\/li><\/ul><p><\/p><p><b>Required Certifications<\/b><\/p><ul><li><p>Microsoft Certified: Cybersecurity Architect Expert (SC-100)<\/p><\/li><li><p>Microsoft Certified: Information Protection Administrator (SC-401)<\/p><\/li><li><p>Microsoft Certified: Azure Security Engineer Associate (AZ-500)<\/p><\/li><li><p>Bonus: Microsoft Certified: Azure AI Engineer Associate (AI-102) or equivalent<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1708382\",\"location\":\"BGR, Blagoevgrad\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T08:21:19.282+08:00\",\"created_at\":\"2026-02-23T18:04:51.444+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Security-AI-Architect---with-English-and-French_R1708382-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"BG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd36ed0277bd30\",\"descriptor\":\"BGR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363722\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Security-AI-Architect---with-English-and-French_R1708382-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Work-at-Home\/Security-AI-Architect---with-English-and-French_R1708382-1\/apply\",\"job_requisition_id\":\"R1708382\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"szymon.domirski@concentrix.com\"},\"first_name\":\"Szymon Domirski (102074712)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1708382\",\"wid\":\"e30a8e9918ef10162014cc8b362b0000\",\"descriptor\":\"Security AI Architect - with English and German\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"653\",\"campaign_id\":\"22359\",\"campaign_title\":\"Advisor I, Customer Service R1708373\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Website Solutions\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. We\u2019re passionate about helping businesses, bloggers, and creatives build their websites, grow their brands, and succeed online.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Provide exceptional customer service via chat, email, and phone to users.<\/li><li>Troubleshoot user issues with the platform, offering guidance and solutions.<\/li><li>Educate users on the platform&#39;s features and help them get the most out of their websites.<\/li><li>Work closely with the product and development teams to resolve complex technical issues.<\/li><li>Stay up to date with new\u00a0program features and updates to provide accurate support.<\/li><li>Collect and relay user feedback to improve overall user experience.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (written and oral) and fluent in English (B2)<\/li><li>Have experience in customer service, tech support, or a similar role<\/li><li>Have strong communication skills, both verbal and written<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have excellent problem-solving skills and patience when dealing with users<\/li><li>Having experience with website builders or content management systems is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1708373\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:29.429+08:00\",\"created_at\":\"2026-02-23T18:04:50.402+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--German-speaking----Website-Solutions_R1708373\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364152\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--German-speaking----Website-Solutions_R1708373\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--German-speaking----Website-Solutions_R1708373\/apply\",\"job_requisition_id\":\"R1708373\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708373\",\"wid\":\"2f2063a8c79510161d318d2dce6b0000\",\"descriptor\":\"Customer Service Representative (German-speaking) - Website Solutions\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"654\",\"campaign_id\":\"22358\",\"campaign_title\":\"Advisor I, Customer Service R1708375\",\"campaign_type\":\"job_application\",\"job_title\":\"Support Consultant (European-Portuguese Speaking) - Betting App\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li><li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li><li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li><li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li><li>Offer feedback and recommendations to optimize internal processes.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of European Portuguese and fluent in English (B2) - Both languages written and oral<\/li><li>Have an interest in sports and you are a team player with a positive attitude<\/li><li>Have good typing and computer skills (MS Office applications)<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have the ability to explain complex concepts clearly and concisely<\/li><li>Previous experience in a customer service center is an advantage, but not required<\/li><li>Availability to work on rotational shifts<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1708375\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:27.503+08:00\",\"created_at\":\"2026-02-23T18:04:50.237+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Support-Consultant--European-Portuguese-Speaking----Betting-App_R1708375\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"},{\"id\":\"102553613\",\"wid\":\"da7d7d2449a2101032f305cdaa670001\",\"descriptor\":\"Ver\u00f3nica Pereira (102553613)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363803\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Support-Consultant--European-Portuguese-Speaking----Betting-App_R1708375\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Support-Consultant--European-Portuguese-Speaking----Betting-App_R1708375\/apply\",\"job_requisition_id\":\"R1708375\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708375\",\"wid\":\"25bf6e76601110161d5df45fdbe20000\",\"descriptor\":\"Support Consultant (European-Portuguese Speaking) - Betting App\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"655\",\"campaign_id\":\"22357\",\"campaign_title\":\"Advisor I, Customer Service R1708372\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Website Solutions\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. We\u2019re passionate about helping businesses, bloggers, and creatives build their websites, grow their brands, and succeed online.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Provide exceptional customer service via chat, email, and phone to users.<\/li><li>Troubleshoot user issues with the platform, offering guidance and solutions.<\/li><li>Educate users on the platform&#39;s features and help them get the most out of their websites.<\/li><li>Work closely with the product and development teams to resolve complex technical issues.<\/li><li>Stay up to date with new\u00a0program features and updates to provide accurate support.<\/li><li>Collect and relay user feedback to improve overall user experience.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (written and oral) and fluent in English (B2)<\/li><li>Have experience in customer service, tech support, or a similar role<\/li><li>Have strong communication skills, both verbal and written<\/li><li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li><li>Have excellent problem-solving skills and patience when dealing with users<\/li><li>Having experience with website builders or content management systems is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1708372\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:53:38.914+08:00\",\"created_at\":\"2026-02-23T18:04:50.075+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Website-Solutions_R1708372\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361411\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Website-Solutions_R1708372\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--French-speaking----Website-Solutions_R1708372\/apply\",\"job_requisition_id\":\"R1708372\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1708372\",\"wid\":\"0788e7da697910161d1c48fe54150000\",\"descriptor\":\"Customer Service Representative (French-speaking) - Website Solutions\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1931\",\"campaign_id\":\"558\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs-, Gesundheits- oder Bankenbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Bankwesen, Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob<strong>\u202f<\/strong><\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldrof <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie Banking\/ Finanzen<\/strong>, Versicherung oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2509584274\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T02:43:42.550+01:00\",\"created_at\":\"2026-02-23T16:45:48.381+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1422\",\"campaign_id\":\"14129\",\"campaign_title\":\"Associate, Sales Support R1707384\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Support\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"In this role, you will play a crucial role in ensuring accurate and up-to-date product information in the eCommerce platform and smooth communication between various teams and customers.\",\"long_description\":\"<p><b>You will: <\/b><\/p><p><b>Catalogue Management: <\/b><\/p><p>\u2022 Collaborate with the Sales and Account Operations to gather product information and updates.<\/p><p>\u2022 Maintain the product catalogue, ensuring accurate and comprehensive details.<\/p><p>\u2022 Coordinate with different departments to ensure consistent and timely updates across eCommerce platform for enterprise customers.<\/p><p>\u2022 Follows up on end-of-life products, searches replacements and offers alternatives to Sales, and applies strategy pricing into the offering.<\/p><p><\/p><p><b>Customer Support: <\/b><\/p><p>\u2022 Act as a key point of contact for customers regarding product offerings, e-catalogue access, and capabilities.<\/p><p>\u2022 Respond promptly to customer inquiries, providing accurate and helpful information.<\/p><p>\u2022 Address any issues related to the product catalogue, ensuring a seamless customer experience.<\/p><p>\u2022 Conduct training sessions to familiarize users with the portal&#39;s features and functionality.<\/p><p>\u2022 Provide ongoing support and assistance to users, addressing inquiries and troubleshooting issues.<\/p><p><\/p><p><b>Cross-Functional Collaboration:<\/b><\/p><p>\u2022 Work closely with Sales, various other teams including IT, to ensure smooth integration of product information across systems and platforms.<\/p><p>\u2022 Collaborate with stakeholders to identify opportunities for online as well as improving catalogue functionality and user experience. Quality Assurance and<\/p><p><\/p><p><b>Process Improvement:<\/b><\/p><p>\u2022 Conduct regular audits and quality checks to ensure data accuracy and integrity in the product catalogue.<\/p><p>\u2022 Identify and resolve any inconsistencies or errors in product information.<\/p><p>\u2022 Continuously evaluate catalogue management processes and collaborate with cross- functional teams to implement best practices and optimize efficiency.<\/p><p><\/p><p><b>You have:<\/b><\/p><p>\u2022 Minimum 2 years of relevant experience in a similar role.<\/p><p>\u2022 Skilled in managing business process and project management such as enabling eCommerce storefronts and integrating with eProcurement systems<\/p><p>\u2022 Strong data analytical and problem-solving skills.<\/p><p>\u2022 Proficiency in using Microsoft Excel, PowerPoint for presentations, dashboard tracker<\/p><p>\u2022Experience in change management, facilitating smooth transitions and adoption of new processes.<\/p><p>\u2022Excellent communication skills, both written and verbal, in English.<\/p><p>\u2022 Experience in Configuration, Pricing, and Quotation<\/p>\",\"ats_external_id\":\"R1707384\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"4800\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T07:59:09.063+08:00\",\"created_at\":\"2026-02-23T16:04:27.665+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Support_R1707384-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361394\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Support_R1707384-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Sales-Support_R1707384-1\/apply\",\"job_requisition_id\":\"R1707384\"}],\"organizations\":[{\"wid\":\"b67da9176e3d10633039fde6d9c95302\",\"descriptor\":\"TCA - Telecommute Agent\",\"reference_id\":\"Telecommute_Agent\",\"custom_reference_id\":\"Telecommute_Agent\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ef5e49765e8140000\",\"descriptor\":\"W0ZQQ3 P_Myr Hpi Malaysia Gaom\",\"reference_id\":\"W0ZQQ3\",\"custom_reference_id\":\"W0ZQQ3\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"bcbf993a77a1101ee7ec948a8d530000\",\"descriptor\":\"14060 - Hpinc - WHSBTAPAC96\",\"reference_id\":\"WHSBTAPAC96\",\"custom_reference_id\":\"WHSBTAPAC96\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707384\",\"wid\":\"285361c79f141014da696b05e9530000\",\"descriptor\":\"Associate, Sales Support\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>KL Office is located at Plaza Zurich<\/li><li>Working hour (9am-6pm)<\/li><li>Permanent position<\/li><li>Onsite<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1932\",\"campaign_id\":\"552\",\"campaign_title\":\"GTM \/ DE \/ W@H \/ F4 MV \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Technischer Kundenbetreuer (m\/w\/d) Social Media Support - 100% Homeoffice\",\"street\":\"\",\"address\":\"\",\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"40\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich f\u00fcr diese Homeoffice-Position!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Technischer Kundenbetreuer (m\/w\/d) Social Media Support - 100% Homeoffice <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per Mail oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start zum n&auml;chstm&ouml;glichen Zeitpunkt | Vollzeit | 100% Homeoffice | Montag - Sonntag von 08:00 - 24:00 Uhr | Supportsprache: <strong>Deutsch (C1) und Englisch (B2) <\/strong>| inbound | 2.500&euro; brutto\/Monat | Performance-Bonus: bis zu 200&euro;\/Monat<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;<\/p>\\n<p>Perfekt! Dann sind wir jetzt dran&nbsp;&ndash;&nbsp;lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4 data-pm-slice=\\\"1 1 []\\\">Deine Aufgaben<\/h4>\\n<p>Als Technischer Kundenberater (m\/w\/d) im Social Media Support in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Kund:innen <strong>technische Sachverhalte klar, verst&auml;ndlich und freundlich erkl&auml;ren<\/strong> &ndash; die Kommunikation &uuml;ber Chat liegt dir hierbei besonders.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Zus&auml;tzliche <strong>Aufgaben per E-Mail &uuml;bernehmen<\/strong> und Anliegen zuverl&auml;ssig und strukturiert bearbeiten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Auch <strong>per Telefon offen auf Menschen zugehen<\/strong> &ndash; insbesondere, wenn du im Anschluss an einen Chat aktiv Kontakt aufnimmst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Anfragen von Nutzer:innen rund um <strong>Verifizierung, Identit&auml;tspr&uuml;fung sowie den Erhalt des blauen Verifizierungsabzeichens<\/strong> &uuml;bernehmen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sensibel mit <strong>Meldungen zu Diskriminierung, Mobbing oder unangemessenem Verhalten<\/strong> umgehen und nach l&ouml;sungsorientierten Ans&auml;tzen suchen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Potentielle F&auml;lle von Identit&auml;tsdiebstahl und Fake-Accounts erkennen und <strong>geeignete Ma&szlig;nahmen<\/strong> <strong>einleiten<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Nutzer:innen bei Herausforderungen mit der Reichweite, &ouml;ffentlicher Sichtbarkeit oder vermuteten Einschr&auml;nkungen (z.\u202fB. Shadow Bans) unterst&uuml;tzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Fragen zur Monetarisierung, Auszahlungen<\/strong> sowie zur Nutzung entsprechender Funktionen <strong>beantworten<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bei Zugriffsproblemen auf Konten weiterhelfen und sicherstellen, dass Nutzer:innen ihre <strong>Profile wieder sicher verwenden k&ouml;nnen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Aktiv dazu beitragen, ein <strong>sicheres und unterst&uuml;tzendes digitales Umfeld<\/strong> f&uuml;r Creator und andere berechtigte Accounts <strong>zu erhalten<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Dein Profil<\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift\u202fmitbringst &ndash; <strong>Minimum C1-<\/strong>Niveau.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich\u202f&uuml;ber\u202f<strong>gute Englischkenntnisse<\/strong>\u202fin Wort und Schrift\u202fverf&uuml;gst &ndash; <strong>Minimum B2-Niveau<\/strong>.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent\u202fmit Serviceorientierung<\/strong>\u202fbist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Dich f&uuml;r\u202f<strong>Social Media, Online Medien oder digitales Marketing interessierst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die\u202fServicezeiten\u202f(Montag &ndash;\u202fSonntag von 08:00 &ndash; 24:00 Uhr),\u202fdie nach einem rotierenden Mehrschichtsystem besetzt werden,\u202f<strong>flexibel abdecken\u202fkannst<\/strong>.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sicher\u202fim Umgang\u202fmit dem PC\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>Wohnhaft in\u202fDeutschland\u202fbist.\u202f<\/strong>Bewerber aus Sachsen,\u202fHessen, dem Saarland und Hamburg k&ouml;nnen leider nicht ber&uuml;cksichtigt werden, auch dann nicht, wenn es einen Zweitwohnsitz in einem anderen Bundesland gibt.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die\u202f<strong>Anforderungen<\/strong>\u202fan einen\u202f<strong>Remote-Arbeitsplatz erf&uuml;llen\u202fkannst<\/strong>.\u202f\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202f <strong>weiter zu entwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Bereich Social Media<\/strong>, im Call Center oder in einem Bereich der Dienstleistung.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine <strong>abgeschlossene Ausbildung<\/strong> und Erfahrung in der Betreuung von Kund:innen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten&nbsp;&ndash;&nbsp;ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>Unsere Benefits<\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an.<\/p>\\n<\/li>\\n<li>Du bekommst ein monatliches Festgehalt, welches durch einen attraktiven Bonus und erg&auml;nzt wird. Es winken somit <strong>bis zu<\/strong><strong> 2.700<\/strong><strong>&euro; brutto\/Monat<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit\u202fbis zu\u202f<strong>25\u202fUrlaubstagen<\/strong>\u202fund einem\u202fflexiblen\u202fArbeitszeitkonto\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>6-w&ouml;chigen (Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du brauchst&nbsp;<strong>keinerlei Vorerfahrung<\/strong>.\u202fWir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du&nbsp;<strong>regelm&auml;&szlig;ige\u202fCoachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine\u202f<strong>attraktive Pr&auml;mie von 700&euro;<\/strong>\u202ff&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine&nbsp;<strong>Vielzahl an Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen Dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf&nbsp;<strong>Du-und-Du<\/strong>&nbsp;bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Du willst mit uns durchstarten?<\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><br \/>100% Homeoffice - deutschlandweit<\/p>\\n<div>\\n<p>Internes Stellenk&uuml;rzel: R1668842<\/p>\\n<\/div>\\n<h4><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong><\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"2218841706\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T01:59:12.255+02:00\",\"created_at\":\"2026-02-22T16:45:47.744+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1933\",\"campaign_id\":\"549\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Call Center Agent (m\/w\/d) Kundenbindung f&uuml;r Freenet <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail&nbsp;oder per Chat.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ( ab 30 Std.\/Woche) | Standort Duisburg | Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17,00&euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW123776974 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW123776974 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von<strong>&nbsp;Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>&nbsp;an, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z.B. per&nbsp;Telefon) mit den Kunden kommunizieren, um ein&nbsp;<strong>optimales Kundenerlebnis<\/strong>&nbsp;zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung f&uuml;r die Fortf&uuml;hrung seines Vertrages pr&auml;sentieren, um den Kunden langfristig an uns zu binden.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst, falls du an einem hybriden Arbeitsmodell interessiert bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Wir bieten dir&nbsp;<strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab 30 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch eine <strong>attraktive Provision und Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu\u202f 17,00<\/strong><strong>&euro; brutto\/Stunde*<\/strong><strong>.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW117246748 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW117246748 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1682242<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>*<em>Der Brutto Stundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1250221342\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:42.017+01:00\",\"created_at\":\"2026-02-22T15:26:41.896+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1934\",\"campaign_id\":\"548\",\"campaign_title\":\"GTM \/ DE \/ WUP \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Friedrichstra\u00dfe 51\",\"address\":\"Friedrichstra\u00dfe 51\",\"city\":\"Wuppertal\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"42105\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Wuppertal!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Wuppertal und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit 10 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW142188738 BCX8\\\"><span class=\\\"SCXW142188738 BCX8\\\"><br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong>&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202f<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Technik, Banking\/ Finanzen, oder im Bereich Energiewesen<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>30\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"948543497\",\"location\":\"Wuppertal, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:42.123+01:00\",\"created_at\":\"2026-02-22T15:14:02.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1935\",\"campaign_id\":\"547\",\"campaign_title\":\"GTM \/ DE \/ SN \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":\"Mecklenburg-Vorpommern\",\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Schwerin und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren Standort im Herzen der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit beinahe 20 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit&nbsp;oder&nbsp;Teilzeit&nbsp;ab 30 Std. pro Woche&nbsp;|&nbsp;unterschiedliche Arbeitszeitmodelle&nbsp;|&nbsp;Supportsprache:&nbsp;Deutsch&nbsp;|&nbsp;Branchen: Telekommunikation,&nbsp;Gesch&auml;ftskundenbetreuung,&nbsp;Bankwesen, Versicherung&nbsp;oder Energieanbieter&nbsp;| Inbound oder Outbound |&nbsp;unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW142188738 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW142188738 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW142188738 BCX8\\\"><span class=\\\"SCXW142188738 BCX8\\\">&nbsp;<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202f<strong>weiterzuentwickeln<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Technik, Banking\/ Finanzen, Energieversorgung oder&nbsp;B2B-Support<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Kanu-Touren, Teamevents, monatliche Stammtische und vieles mehr<\/strong>&nbsp;sorgen f&uuml;r Abwechslung und echtes Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG<\/strong><br \/><strong>Hopfenbruchweg 6, 19059 Schwerin<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2872084199\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.915+01:00\",\"created_at\":\"2026-02-22T15:11:36.176+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1936\",\"campaign_id\":\"544\",\"campaign_title\":\"GTM \/ DE \/ MS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW119955304 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW119955304 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW119955304 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW119955304 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW119955304 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW119955304 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben - die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Banking\/ Finanzen, Energieversorgung<\/strong> oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3391848390\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.792+01:00\",\"created_at\":\"2026-02-22T15:03:07.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1937\",\"campaign_id\":\"541\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Halle und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit&nbsp;bereits&nbsp;20 Jahren&nbsp;stehen&nbsp;wir&nbsp;f&uuml;r&nbsp;exzellenten&nbsp;Kundenservice&nbsp;&ndash;&nbsp;in&nbsp;unterschiedlichen&nbsp;Branchen.&nbsp;Auch f&uuml;r dich&nbsp;finden&nbsp;wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit&nbsp;oder&nbsp;Teilzeit&nbsp;ab 30 Std. pro Woche&nbsp;|&nbsp;unterschiedliche Arbeitszeitmodelle&nbsp;|&nbsp;Supportsprache:&nbsp;Deutsch&nbsp;|&nbsp;Branchen: Telekommunikation,&nbsp;Gesch&auml;ftskundenbetreuung,&nbsp;Bankwesen, Versicherung&nbsp;oder Energieanbieter&nbsp;| Inbound oder Outbound |&nbsp;unbefristet&nbsp;<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW134990081 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW134990081 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202f- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, Energieversorgung oder&nbsp;B2B-Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f30\u202fStunden&nbsp;pro&nbsp;Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir&nbsp;f&uuml;r ausgew&auml;hlte Projekte&nbsp;ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensivem\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Im Sinne des Klimaschutzes f&ouml;rdern wir die Nutzung des &Ouml;PNV.&nbsp;Concentrix&nbsp;stellt dir deshalb eine verg&uuml;nstigte\u202f<strong>Monatsfahrkarte<\/strong>\/&nbsp;ein verg&uuml;nstigtes\u202f<strong>Jobticket<\/strong>\u202fzur Verf&uuml;gung.\u202f<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V. &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle (Saale)<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"3042926026\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.744+01:00\",\"created_at\":\"2026-02-22T14:54:22.543+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1938\",\"campaign_id\":\"539\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\/ Kundenberater (m\/w\/d)\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs-, Gesundheits- oder Bankenbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Bankwesen, Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW41437123 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW41437123 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst. <\/span><\/span>Karriereerfolge kannst du direkt bei uns erleben &ndash; die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie Banking<\/strong>\/ Finanzen, Versicherung oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 <\/span>D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"2218495901\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:57:41.555+01:00\",\"created_at\":\"2026-02-22T14:39:47.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1939\",\"campaign_id\":\"538\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Neudorfer Stra\u00dfe 43\",\"address\":\"Neudorfer Stra\u00dfe 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; <strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">Ob\u202f<\/span><\/span><strong><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Quereinsteiger, Wiedereinsteiger oder Spezialist<\/span><\/span><\/strong><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>\u202f<\/strong>- wir finden die richtige Stelle f&uuml;r dich. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW178666881 BCX8\\\"><span class=\\\"SCXW178666881 BCX8\\\">&nbsp;<\/span><br class=\\\"SCXW178666881 BCX8\\\" \/><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Karriereerfolge kannst du direkt bei uns erleben&nbsp;<\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">&ndash;&nbsp;<\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!<\/span><\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW178666881 BCX8\\\"><span class=\\\"SCXW178666881 BCX8\\\">&nbsp;<\/span><br class=\\\"SCXW178666881 BCX8\\\" \/><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Deshalb bieten wir eine Reihe von\u202f<\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"><strong>Programmen zur Spezialisierung<\/strong> <strong>oder F&uuml;hrungskr&auml;fteentwicklung<\/strong><\/span><\/span><span class=\\\"TextRun SCXW178666881 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW178666881 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.<\/span><\/span><span class=\\\"EOP SCXW178666881 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe<\/strong> oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"4130796170\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T01:59:08.790+02:00\",\"created_at\":\"2026-02-22T14:15:32.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1940\",\"campaign_id\":\"535\",\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ Swedish\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Sales Agent (m\/f\/d) Social Media Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Become an expert on Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak Swedish and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as <strong>Swedish Online Marketing Sales Agent (m\/f\/d)<\/strong>, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>Swedish (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2750 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;687<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You<strong> identify sales opportunities<\/strong> and providing your businesses-contacts with the best solution for their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Analyze marketing campaigns<\/strong> on behalf of your customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Carrying out digital campaigns<\/strong> on behalf of your client and monitoring success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Identify campaign trends<\/strong> and act early on challenging developments in your customer campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sustainably improve the customer experience by<strong> promoting optimal and appropriate product use.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Swedish <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>1 year of experience in Sales<\/strong> &ndash; you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Would<strong> like to become an expert <\/strong>on all Social Media Account Advertising solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own <strong>strong analytical, organizational and creative thinking skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can<strong> guarantee a Fulltime valid working visa for Germany<\/strong> - no student visa accepted.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in social media and\/or digital marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong sales-oriented outlook, entrepreneurial thinking and &ldquo;go the extra mile&rdquo; attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2750 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;687 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>you are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1567919<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"1888822956\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T12:16:59.196+02:00\",\"created_at\":\"2026-02-21T16:18:29.321+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1423\",\"campaign_id\":\"14120\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1696902\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Solution Architect \u2013 Conversational Platforms\",\"street\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"address\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"51050\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<p><b><u>AI Soluction Architect \u2013 Conversational Platforms | Remote in Bogota \/ Medellin | High-Impact Global Projects<\/u><\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and <b>industry-leading global<\/b> security for our staff and clients. You will work with the <b>best in the world<\/b> to design, implement and strategize IT, security, application <b>development, innovation, and solutions<\/b> in today\u2019s hyperconnected world. You will be part of the technology team that is core to our <b>vision of develop, build and run the future <\/b>of Integrated Services.<br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<br \/>\u00a0<\/p><p>This Solution Architect role combines deep technical expertise in <b>Conversational AI, Generative AI (GenAI), and Agentic<\/b> <b>AI<\/b> with <b>pre-sales consulting responsibilities.<\/b> The position is responsible for designing and solutioning enterprise-grade contact center automation solutions, <b>integrating CCaaS platforms<\/b>, and leveraging advanced AI capabilities. The role also involves conducting discovery sessions, creating business cases, proposals, and supporting contract content creation.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Lead architecture and design for Conversational <b>AI solutions<\/b>, integrating<b> Generative AI, Agentic AI, and CCaaS platforms.<\/b><\/li><li>Define scalable, secure, and <b>high-performance architectures<\/b> for multi-channel conversational experiences (voice, chat, messaging).<\/li><li>Architect solutions leveraging <b>LLMs, AI orchestration frameworks, and agentic workflows<\/b> for autonomous task execution.<\/li><li>Ensure <b>best practices<\/b> in API design, microservices, cloud-native deployments, and DevOps.<\/li><li>Lead integration strategies for <b>CCaaS platforms<\/b> (Genesys, Five9, Amazon Connect) with conversational AI systems.<\/li><li>Collaborate with Sales Representatives and Engineers to design tailored solutions through <b>client discussions, RFP\/RFI documentation, and solution requests.<\/b><\/li><li>Partner with Professional Services leaders and teams to ensure robust and scalable <b>solution designs.<\/b><\/li><li>Develop solution strategies, including <b>timelines, ROI models, and presentation<\/b> materials for stakeholders.<\/li><li>Identify and resolve issues affecting <b>solution design, timelines, and resources<\/b>.<\/li><li>Participate in <b>pricing strategy<\/b> discussions with Sales and Finance and secure necessary approvals.<\/li><li>Assess and escalate <b>potential risks<\/b> for solution components and collaborate on risk mitigation strategies.<\/li><li>Contribute to scope of work documents and facilitate meetings to review pricing, <b>staffing, timelines, and contracts<\/b>.<\/li><li>Perform research on customers, industries, and verticals to provide subject matter expertise and differentiate solutions.<\/li><li>Assist Sales in securing <b>resources for compliance<\/b> with NDAs, Deal Reviews, Legal, and Security requirements.<\/li><li>Continuously improve opportunity management processes for efficiency and effective messaging.<\/li><li>Collaborate closely with software engineering teams to <b>deliver complex solutions and support development daily<\/b>.<\/li><li>Work in agile environments with stakeholders to refine requirements and execute using excellent engineering practices.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Engineering, or related field.<\/li><li>8 years of experience in software engineering and at least 5 years in solution architecture for enterprise-scale applications.<\/li><li>Hands-on experience implementing <b>Generative AI solutions<\/b>, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.<\/li><li>Experience with <b>bots, self-service applications, IVR, messaging\/chat<\/b> (omni-channel), and <b>CX<\/b> best practices.<\/li><li>Hands-on experience with <b>REST APIs<\/b>, microservices, Kubernetes, and cloud platforms (AWS, Azure, GCP).<\/li><li>Proficiency in <b>Node.js, Python, or Java<\/b><\/li><\/ul><p><\/p><p><b>Bonus Skills<\/b><\/p><ul><li>Familiarity with <b>React <\/b>and<b> MongoDB<\/b> is a plus.<\/li><li>Experience integrating <b>CCaaS platforms<\/b> (Genesys, Five9, Amazon Connect, etc.) is a plus.<\/li><li>Excellent communication skills, both written and verbal, with ability to present to internal and external stakeholders.<\/li><li>Proven ability to organize and prioritize projects in fast-paced environments.<\/li><li>Strong customer service disposition, professionalism, and demonstrated business acumen.<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p>\",\"ats_external_id\":\"R1696902\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"8752065.7\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-27T07:57:46.308+08:00\",\"created_at\":\"2026-02-21T02:03:57.917+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Bello-Niquia---Diagonal-55-37-41-Nivel-3-Centro-Comercial-Estacin-Niqua\/AI-Solution-Architect---Conversational-Platforms_R1696902\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"51050\",\"primary_location\":{\"id\":\"CO-MED-DIAGO-01\",\"wid\":\"b2d8dc058e59101d479ca1b1f5030000\",\"descriptor\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"paulina.luna@concentrix.com\"},\"first_name\":\"Luna, Paulina\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"103503816\",\"wid\":\"a4579507f4991010649c6969f84f0000\",\"descriptor\":\"Paulina Luna (103503816)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0504\",\"descriptor\":\"Sr. Solution Architect I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361321\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Bello-Niquia---Diagonal-55-37-41-Nivel-3-Centro-Comercial-Estacin-Niqua\/AI-Solution-Architect---Conversational-Platforms_R1696902\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Bello-Niquia---Diagonal-55-37-41-Nivel-3-Centro-Comercial-Estacin-Niqua\/AI-Solution-Architect---Conversational-Platforms_R1696902\/apply\",\"job_requisition_id\":\"R1696902\"}],\"organizations\":[{\"wid\":\"2fe17f887cb1100efc77baf52cf90000\",\"descriptor\":\"22961 - Opexother - 980004783\",\"reference_id\":\"980004783\",\"custom_reference_id\":\"980004783\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO06\"},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c45841468385100efd1b6f0df53b0000\",\"descriptor\":\"W0ZUQS Gpo Airline Chatbot\",\"reference_id\":\"W0ZUQS\",\"custom_reference_id\":\"W0ZUQS\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jagadeesh.periasamy@concentrix.com\"},\"first_name\":\"Jagadeesh Periasamy (100367031)\"},\"category_groups\":[{\"id\":\"CF Solutions Group\",\"wid\":\"0227dc387a090115e39b2ba4ed6591ee\",\"descriptor\":\"Solutions Group\"}],\"job_requisition\":{\"id\":\"R1696902\",\"wid\":\"5dd38356bdf71014ffcc005e954a0000\",\"descriptor\":\"AI Solution Architect \u2013 Conversational Platforms\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>#LATAMCNX<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1424\",\"campaign_id\":\"14115\",\"campaign_title\":\"Specialist, Compliance R1699314\",\"campaign_type\":\"job_application\",\"job_title\":\"Security Compliance Specialist\",\"street\":\"ROU Iasi - 1 Palat Street\",\"address\":\"ROU Iasi - 1 Palat Street\",\"city\":\"Iasi\",\"state\":null,\"postal_code\":\"700019\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>Job Description: Security Compliance Specialist<\/b><\/span><\/span><\/p><p><span><span><b>Position Overview:<\/b><\/span><\/span><\/p><p><span><span>We are seeking a highly skilled Security Compliance Specialist with advanced proficiency in English to join our team. This role will be responsible for ensuring adherence to CNX security requirements and client contractual security standards across production environments.<\/span><\/span><\/p><p><span><span><b>Key Responsibilities:<\/b><\/span><\/span><\/p><p><span><b>Security Inspections:<\/b><\/span><\/p><ul><li><span>Conduct daily security inspections to ensure compliance with badge access, Clean Desk Policy, and the use of approved websites and applications.<\/span><\/li><li><span>Prevent unauthorized disclosure of confidential information through non-authorized channels.<\/span><\/li><\/ul><p><span><b>Compliance Verification &amp; Documentation:<\/b><\/span><\/p><ul><li><span>Document compliance results from daily inspections, identify areas for improvement, and propose corrective actions.<\/span><\/li><li><span>Ensure follow-up and documentation of corrective actions.<\/span><\/li><\/ul><p><span><b>Physical Badge Access Controls:<\/b><\/span><\/p><ul><li><span>Perform monthly checks on badge access reconciliation and work schedules for secured areas.<\/span><\/li><li><span>Ensure parity between entries and exits as per antipassback solutions.<\/span><\/li><\/ul><p><span><b>CCTV Monitoring Controls:<\/b><\/span><\/p><ul><li><span>Conduct weekly CCTV sample checks to ensure rule compliance, functionality, and appropriate recording practices.<\/span><\/li><\/ul><p><span><b>User Access Management:<\/b><\/span><\/p><ul><li><span>Oversee a documented user management process, conduct monthly reviews, and inform relevant teams of any deviations.<\/span><\/li><\/ul><p><span><b>Yubikey Management:<\/b><\/span><\/p><ul><li><span>Perform monthly compliance checks and daily physical inspections of Yubikey secure storage.<\/span><\/li><\/ul><p><span><b>Training and Awareness:<\/b><\/span><\/p><ul><li><span>Develop and ensure 100% completion of mandatory security trainings.<\/span><\/li><li><span>Monitor weekly completion status.<\/span><\/li><\/ul><p><span><b>Risk Management:<\/b><\/span><\/p><ul><li><span>Act as POC for FMEA documentation and collaborate with BISO for risk control transparency.<\/span><\/li><li><span>Execute control plan actions and inform clients of necessary risk mitigation measures.<\/span><\/li><\/ul><p><span><b>Security Incident Management:<\/b><\/span><\/p><ul><li><span>Promptly report security incidents, detailing detection time, incident description, personnel involved, and suggested resolutions.<\/span><\/li><\/ul><p><span><b>Floor Review:<\/b><\/span><\/p><ul><li><span>Lead internal assessments across 10 security domains and support corrective action plans.<\/span><\/li><\/ul><p><span><b>Background Checks:<\/b><\/span><\/p><ul><li><span>Ensure Level 2 control checks for new hires and verify employment documentation compliance monthly.<\/span><\/li><\/ul><p><span><b>Compliance Reporting:<\/b><\/span><\/p><ul><li><span>Prepare and send monthly compliance reports to management and security teams.<\/span><\/li><\/ul><p><span><b>Security Results Visibility:<\/b><\/span><\/p><ul><li><span>Host monthly security meetings to discuss results and key actions with the CNX OPS management team.<\/span><\/li><\/ul><p><span><span><b>Candidate Profile:<\/b><\/span><\/span><\/p><ul><li><span><b>Language Skills:<\/b> Advanced proficiency in English is mandatory.<\/span><\/li><li><span><b>Key Competencies:<\/b><\/span><ul><li><span>Mandatory experience in a management or senior operations support role.<\/span><\/li><li><span>Strong attention to detail and organizational skills.<\/span><\/li><li><span>Ability to work independently and collaboratively.<\/span><\/li><li><span>Excellent communication and reporting skills.<\/span><\/li><li><span>Problem-solving capabilities and proactive in risk management.<\/span><\/li><li><span>High attention to details<\/span><\/li><\/ul><\/li><\/ul>\",\"ats_external_id\":\"R1699314\",\"location\":\"Iasi\",\"job_type\":\"full_time\",\"salary\":\"7692\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:58:23.711+08:00\",\"created_at\":\"2026-02-20T18:07:17.239+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Security-Compliance-Specialist_R1699314-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Iasi\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"700019\",\"primary_location\":{\"id\":\"RO-IAS-PALAT-01\",\"wid\":\"8e0a004f044c101d479f4a6c1fb80000\",\"descriptor\":\"ROU Iasi - 1 Palat Street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1604\",\"descriptor\":\"Specialist, Compliance\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361156\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Security-Compliance-Specialist_R1699314-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Security-Compliance-Specialist_R1699314-1\/apply\",\"job_requisition_id\":\"R1699314\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"},{\"wid\":\"7cfbb95300a41028851a9ec154430000\",\"descriptor\":\"W0ZRSJ P_Wise\",\"reference_id\":\"W0ZRSJ\",\"custom_reference_id\":\"W0ZRSJ\",\"company_reference_id\":null},{\"wid\":\"2e13dd825460102884b0912e82350000\",\"descriptor\":\"11734 - Wise - WHFR2726\",\"reference_id\":\"WHFR2726\",\"custom_reference_id\":\"WHFR2726\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"madalina.caploiu@concentrix.com\"},\"first_name\":\"Madalina Andreea Caploiu (102552711)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1699314\",\"wid\":\"aff9fa0dbaff1010eca8979217000000\",\"descriptor\":\"Security Compliance Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1425\",\"campaign_id\":\"14114\",\"campaign_title\":\"Quality Assurance Engineer II (TCF) R1706044\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Assurance Engineer\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership\u2014owning test strategy for assigned projects, partnering closely with Engineering and Delivery teams, and driving continuous improvement to deliver high-quality solutions across Zendesk and other business-critical platforms.\\nKey Responsibilities\\nQuality Ownership & Strategy\\n\u2022\\nOwn end-to-end quality for assigned projects across Zendesk and other platforms.\\n\u2022\\nDefine and execute QA strategies aligned with business and technical requirements.\\n\u2022\\nContribute to quality standards, best practices, and release readiness criteria across multiple platforms.\\nTest Planning & Design\\n\u2022\\nCreate test plans covering functional, regression, integration, performance, and UAT testing.\\n\u2022\\nDesign and maintain test scenarios, test cases, and test data for platform-specific features, including Zendesk workflows, automations, triggers, views, SLAs, integrations, and comparable functionality in other platforms.\\n\u2022\\nAssess testing scope, risks, and priorities for complex multi-platform implementations and provide effort estimates.\\nTest Execution & Defect Management\\n\u2022\\nExecute and oversee testing activities, focusing on complex or high-risk functionality across platforms.\\n\u2022\\nIdentify, document, and track defects, ensuring timely resolution and clear communication.\\n\u2022\\nPerform root cause analysis and collaborate with developers to validate fixes and prevent regressions.\\nTooling & (Preferred) Test Automation\\n\u2022\\nMaintain strong testing practices and recommend tools and processes that improve coverage and efficiency.\\n\u2022\\nPreferred: Design, develop, and maintain automated tests for UI, API, and integration testing across Zendesk and other platforms.\\n\u2022\\nPreferred: Contribute to automation strategy, improve automation coverage, and support integration with CI\/CD pipelines.\\n\u2022\\nEvaluate and recommend testing tools and frameworks suitable for platforms.\\nProcess Improvement & Best Practices\\n\u2022\\nIdentify opportunities to improve testing efficiency, effectiveness, and consistency across platforms.\\n\u2022\\nMaintain QA documentation, including test strategies, checklists, test matrices, and platform-specific testing guidelines.\\n\u2022\\nStay current with platform updates, releases, and QA best practices; act as a quality advocate within delivery teams.\\nCollaboration & Mentorship\\n\u2022\\nCollaborate with Project Managers, Functional Consultants, Developers, Business Analysts, and UI\/ UX across multiple initiatives.\\n\u2022\\nProvide guidance and informal mentorship to junior QA engineers.\\nStakeholder Communication & Reporting\\n\u2022\\nCommunicate testing progress, risks, and quality metrics to stakeholders.\\n\u2022\\nPrepare test reports and contribute to release readiness and go\/no-go decisions.\\nKey Performance:\\n1. Testing Experience: Knowledge of functional, regression, integration, and UAT testing. 2. Automation Skills: Experience with test automation tools (e.g., Selenium, JUnit). 3. Ownership: Ability to lead QA efforts and manage defects. 4. Teamwork & Mentorship: Works well with teams and helps guide junior QA engineers. 5. Clear Communication: Can report testing progress and issues to stakeholders.\",\"long_description\":null,\"ats_external_id\":\"R1706044\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T04:02:04.959+08:00\",\"created_at\":\"2026-02-20T18:07:15.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDExNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1706044\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 7th floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Quality Engineering\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0446\",\"descriptor\":\"Quality Assurance Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361253\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1706044\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Quality-Assurance-Engineer_R1706044\/apply\",\"job_requisition_id\":\"R1706044\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f1ebc11259b3101b0117ba6684e70000\",\"descriptor\":\"W0ZWTF BlinkCX\",\"reference_id\":\"W0ZWTF\",\"custom_reference_id\":\"W0ZWTF\",\"company_reference_id\":null},{\"wid\":\"4eedbb4d1fc3101a86307bbbf2940000\",\"descriptor\":\"24110 - CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706044\",\"wid\":\"9e5685d6543c101530fde82a5a480000\",\"descriptor\":\"Quality Assurance Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1426\",\"campaign_id\":\"14113\",\"campaign_title\":\"Product Manager (TCF) R1706046\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Qualtrics Functional Consultant\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are looking for a tech-savvy, detail-oriented Junior Qualtrics Functional Consultant to join our team. In this role, you won't just be \\\"building surveys\\\"\u2014you\u2019ll be architecting Experience Management (XM) solutions that help our clients turn human sentiment into actionable data.\\nAs a Junior Consultant, you will bridge the gap between business requirements and technical execution. You\u2019ll work closely with senior architects to design, build, and deploy sophisticated research projects using the Qualtrics XM Platform.\\nKey Responsibilities\\n\u2022\\nPlatform Configuration: Build complex surveys using advanced logic (Branching, Pipelined Text, Display Logic) and manage the distribution process across multiple channels.\\n\u2022\\nRequirement Gathering: Assist in workshops to understand client needs and translate them into functional technical specifications.\\n\u2022\\nData Management & Reporting: Design real-time CX\/EX dashboards and Vocalize reports to ensure stakeholders can easily interpret their data.\\n\u2022\\nPlatform Integration: Support the integration of Qualtrics with third-party systems (like Salesforce, Microsoft Dynamics, or Slack) using APIs and workflows.\\n\u2022\\nQuality Assurance: Conduct rigorous UAT (User Acceptance Testing) to ensure all survey flows and data triggers function perfectly before go-live.\\n\u2022\\nClient Support: Provide troubleshooting and \\\"how-to\\\" guidance to end-users on platform features and best practices.\\nRequired Skills & Qualifications\\nCategory\\nRequirement\\nEducation\\nBachelor\u2019s degree in Business, Data Analytics, Psychology, IT, or a related field.\\nTechnical Aptitude\\nFamiliarity with SaaS platforms; a \\\"tinkerer\\\" mindset with an interest in low-code\/no-code solutions.\\nAnalytical Skills\\nBasic understanding of research methodology and data analysis (e.g., NPS, CSAT, or T-Tests).\\nCommunication\\nAbility to explain technical concepts to non-technical stakeholders clearly and with empathy.\\nWeb Basics\\nFoundational knowledge of HTML\/CSS and JavaScript is a massive plus (for survey styling and custom functionality).\\nWhat Makes You a Great Fit?\\n\u2022\\nYou\u2019re a Problem Solver: You don\u2019t just report a bug; you enjoy digging into the logic to find out why it happened.\\n\u2022\\nYou\u2019re Detail-Obsessed: You notice the typo in the footer and the slight misalignment in the dashboard widget.\\n\u2022\\nContinuous Learner: You are eager to pursue Qualtrics Certifications (Platform Essentials, CoreXM, CustomerXM).\\nWhy This Role?\\nThis is a high-growth path. Experience Management is one of the fastest-growing sectors in tech. You will gain exposure to diverse industries\u2014from retail to healthcare\u2014and learn how the world's biggest brands keep their customers happy.\\nNote: Prior experience with Qualtrics is a plus, but if you have a strong background in another CRM or survey tool (like Salesforce or Medallia), we want to talk to you!\",\"long_description\":null,\"ats_external_id\":\"R1706046\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T04:02:04.801+08:00\",\"created_at\":\"2026-02-20T18:07:15.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDExMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Junior-Qualtrics-Functional-Consultant_R1706046\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-04\",\"wid\":\"740544c0a47f016450399d901f119668\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 7th floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0011\",\"descriptor\":\"Product Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361246\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Junior-Qualtrics-Functional-Consultant_R1706046\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-7th-floor\/Junior-Qualtrics-Functional-Consultant_R1706046\/apply\",\"job_requisition_id\":\"R1706046\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f1ebc11259b3101b0117ba6684e70000\",\"descriptor\":\"W0ZWTF BlinkCX\",\"reference_id\":\"W0ZWTF\",\"custom_reference_id\":\"W0ZWTF\",\"company_reference_id\":null},{\"wid\":\"4eedbb4d1fc3101a86307bbbf2940000\",\"descriptor\":\"24110 - CONCENTRIX - 980005845\",\"reference_id\":\"980005845\",\"custom_reference_id\":\"980005845\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"johnpaul.rallos1@concentrix.com\"},\"first_name\":\"John Rallos (103144987)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706046\",\"wid\":\"09ef53328614101532798921b9960000\",\"descriptor\":\"Junior Qualtrics Functional Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"518\",\"campaign_id\":\"93\",\"campaign_title\":\"SU - Bol - Highway\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een bekende Nederlandse webwinkel (HIGHWAY)\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Als klantenservicemedewerker zul je klantenservice verlenen aan een van de grootste webwinkels van Nederland (meer dan 9 miljoen klanten). Je zult <strong>telefonisch en per chat<\/strong> klantenservice verlenen. Het doel is om de klanten te helpen, te adviseren en de webwinkel zo goed mogelijk te representeren. Om te leren hoe je een uitstekende klantenservicemedewerker moet zijn, zul je eerst een training van drie (3) weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse taal, zowel in woord als geschrift;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 aanslagen per minuut)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over internet thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken);<\/p>\\n<\/li>\\n<li>\\n<p>Verklaring van goed gedrag kunnen overleggen<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 21:00 PM (<strong>tenminste twee keer<\/strong> <strong>per week<\/strong> <strong>vanaf 03:00uur<\/strong> beschikbaar zijn en tenminste <strong>drie keer per week<\/strong> <strong>tot 21:00uur<\/strong> beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst drie (3) weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:30uur.<\/p>\\n<\/li>\\n<li>\\n<p>Na de training verplicht beschikbaar zijn van maandag t\/m zondag tussen 03:00 en 21:00uur (minimale beschikbaarheid van 40uren per week opgeven)<\/p>\\n<\/li>\\n<li>\\n<p>Je zult minimaal 32uur per week en maximaal 40uur per week ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p>Alvorens je doorgestuurd kan worden naar de training, zal je eerst enkele vereiste instroomtoetsen moeten maken op kantoor bij afdeling Recruitment.<\/p>\\n<\/li>\\n<li>\\n<p>Indien de toetsen goed gemaakt zijn, zal je daarna ook een sollicitatiegesprek voeren met een teamcaptain van het project.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Spreekt deze functie jou aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen om direct te kunnen solliciteren. We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"665802995\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T01:59:05.461+02:00\",\"created_at\":\"2026-02-20T16:49:40.028+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1427\",\"campaign_id\":\"14110\",\"campaign_title\":\"Associate Manager, B2B Sales R1705582\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<span>\u00a0<\/span><\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul>\",\"ats_external_id\":\"R1705582\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T07:59:09.219+08:00\",\"created_at\":\"2026-02-20T16:04:15.896+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDExMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate-Manager--B2B-Sales_R1705582\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361185\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate-Manager--B2B-Sales_R1705582\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate-Manager--B2B-Sales_R1705582\/apply\",\"job_requisition_id\":\"R1705582\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nida.samreen@concentrix.com\"},\"first_name\":\"Nida Samreen (103297567)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705582\",\"wid\":\"9f777106f5ef1014da51f022086e0000\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1428\",\"campaign_id\":\"14109\",\"campaign_title\":\"Representative, Facilities R1708030\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Facilities\",\"street\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"address\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"city\":\"Ballarat\",\"state\":\"Victoria\",\"postal_code\":\"3350\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p><b>Are you a warm, welcoming individual who enjoys being the first point of contact and keeping an office running smoothly?<\/b><\/p><p><\/p><p>We are looking for a <b>Facilities Representative <\/b>for our Ballarat site. This is a <b>permanent part\u2011time, on\u2011site role<\/b>, commencing <b>ASAP<\/b>, working days ideally including <b>Monday, Friday, and one self\u2011selected day each week<\/b>. You can choose to work either <b>7am\u20133pm or<\/b> <b>8am\u20134pm<\/b>.<\/p><p><\/p><p>No two days will be the same. You will enjoy multi\u2011tasking, being organised, and helping ensure the site operates efficiently. This role is the first point of contact for all visitors and employees, with a mix of reception and administration responsibilities.<\/p><p><\/p><p><b>Who are we looking for?<\/b><\/p><ul><li>Someone friendly and approachable, with the ability to build relationships across the site<\/li><li>Strong planning, time management, and coordination skills<\/li><li>Friendly and clear communication skills<\/li><li>Prior customer service experience<\/li><li>Previous experience with basic invoice or expense reconciliation<\/li><li>Ability to work independently and confidently problem\u2011solve, your Facilities Manager is based in Brisbane and may be in different time zones<\/li><li>Previous workplace health and safety experience is a bonus<\/li><\/ul><p><\/p><p><b>What your day-to-day could include:<\/b><\/p><ul><li>Welcoming visitors and handling reception duties<\/li><li>Managing the site credit card, including following the correct process, ensuring approvals have been received, and completing the monthly reconciliation with the required documentation<\/li><li>Working with the Facilities Manager to ensure the site meets compliance requirements \u2014 for example:<ul><li>Ensuring there are enough first aiders and fire wardens<\/li><li>Quarterly first aid kit checks<\/li><li>Monthly building inspections and documentation<\/li><li>Maintaining incident reporting records<\/li><li>Supporting the site\u2019s sustainability practices<\/li><\/ul><\/li><li>Ensuring the site is well\u2011maintained, reporting issues promptly, and coordinating with the appropriate contractors when required<\/li><li>Managing stock levels and deliveries such as milk and fruit for employees<\/li><li>Organising access badges for new starters and conducting site tours<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you?<\/b><\/p><ul><li>A welcoming workplace where you can build strong connections and enjoy a supportive team<\/li><li>Free on\u2011site parking<\/li><li>Reward and recognition programs<\/li><li>Discounts and perks with well\u2011known partner brands<\/li><li>Health and Wellness Program (powered by Sonder) - confidential support for mental health, physical wellbeing, safety, and general life assistance, available to you and your immediate family<\/li><\/ul><p><\/p><p>If you are excited to take on a new challenge in a well-established, global organisation that is creating game-changing journeys for employees and customers, <b>APPLY NOW<\/b><\/p><p>Discover why over 460k&#43; around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><i>Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.<\/i><\/p>\",\"ats_external_id\":\"R1708030\",\"location\":\"Ballarat, Victoria\",\"job_type\":\"part_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:57:14.100+08:00\",\"created_at\":\"2026-02-20T14:10:09.144+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Representative--Facilities_R1708030\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ballarat\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3350\",\"primary_location\":{\"id\":\"AU-BAL-UNIVE-01\",\"wid\":\"edb3cce502800181a7a45e826d0e9074\",\"descriptor\":\"AUS Ballarat Corner University Drive and Vincent Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"valma.bumstead@concentrix.com\"},\"first_name\":\"Fraser, Valma\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"},{\"id\":\"102154565\",\"wid\":\"b60d23e33a4a100712a9692bc50c0000\",\"descriptor\":\"Vee Fraser (102154565)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC1089\",\"descriptor\":\"Representative, Facilities\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361184\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Representative--Facilities_R1708030\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat-Corner-University-Drive-and-Vincent-Drive\/Representative--Facilities_R1708030\/apply\",\"job_requisition_id\":\"R1708030\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"moulin.desai@concentrix.com\"},\"first_name\":\"Moulin Desai (728628)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1708030\",\"wid\":\"9e5685d6543c1015207e0dc3d3e40000\",\"descriptor\":\"Representative, Facilities\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1429\",\"campaign_id\":\"14105\",\"campaign_title\":\"Operations Manager I R1707943\",\"campaign_type\":\"job_application\",\"job_title\":\"Delivery Manager (vestiging Highway)\",\"street\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\",\"address\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p>Ben jij een resultaatgerichte leider die zonder moeite kan schakelen tussen verschillende (internationale) opdrachtgevers? Voor onze vestiging te Highway zijn we op zoek naar een nieuwe Delivery Manager. Je gaat in deze rol de klanttevredenheid en performance optimaliseren binnen een wereldwijd opererende organisatie!<\/p><p><\/p><p><\/p><h1><b>Meer over deze functie<\/b><\/h1><p>Als Delivery Manager bij Concentrix sta jij aan het roer van de gaafste merken ter wereld. Je spot kansen voordat anderen ze zien, schakelt razendsnel en haalt het maximale uit je team. Geen dag is hetzelfde: je optimaliseert processen, motiveert je team en overtreft klantverwachtingen. En als reizen jouw ding is, zit je hier goed! We zijn actief in meerdere landen: van Suriname en Cura\u00e7ao tot steden door heel Europa, jij maakt impact waar het gebeurt. Jouw focus ligt op onder andere:<\/p><p><\/p><ul><li><p><b>Leiderschap: <\/b>Jij inspireert en stuurt je team, waardoor ze groeien en samen topprestaties kunnen leveren.<\/p><\/li><li><p><b>Operationele flow:<\/b> Met de juiste mensen op de juiste plek zorg jij voor een effici\u00ebnte planning en soepele processen.<\/p><\/li><li><p><b>Klantrelatie:<\/b> Jij zorgt voor een goede relatie met de klant en dat verwachtingen worden overtroffen.<\/p><\/li><li><p><b>Data &amp; prestaties:<\/b> Jij vertaalt cijfers naar de juiste strategische acties en weet precies hoe je KPI\u2019s kunt verbeteren.<\/p><\/li><li><p><b>Financieel inzicht:<\/b> Je bewaakt kosten en vindt slimme manieren om effici\u00ebnt te werken zonder in te leveren op kwaliteit.<\/p><\/li><li><p><b>Kwaliteit &amp; compliance:<\/b> Jij zorgt ervoor dat alles voldoet aan de wet- en regelgeving.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b>Wat bieden wij<\/b><\/h1><ul><li>Een<b> marktconform salaris<\/b> en een <b>jaarlijkse prestatiebonus<\/b>;<\/li><li><b>20 vakantiedagen<\/b> (bij een fulltime contract)<\/li><li>Een <b>laagdrempelige organisatie<\/b> waardoor je snel kunt schakelen met medewerkers en het directieteam om over jouw visie in gesprek te gaan;<\/li><li>Veel ruimte voor eigen initiatieven en waar <b>jouw mening telt<\/b>;<\/li><li>Werken met een <b>super divers team<\/b>, van Gen Z en Millenials tot aan Boomers. Allemaal met hetzelfde doel voor ogen: goed resultaat voor de klant;<\/li><li>Hele <b>vette development dagen<\/b> waarin je met jouw collega\u2019s samen werkt aan de toekomst!<\/li><\/ul><p><\/p><p><\/p><h1><b>Wie wij zoeken<\/b><\/h1><ul><li><p>Je hebt een hbo- of wo-werk- en denkniveau.<\/p><\/li><li><p>Ervaring als manager in de contactcenterbranche.<\/p><\/li><li><p>Inzicht in klantcontact en kanaalontwikkelingen.<\/p><\/li><li><p>Ervaring met projectmanagement.<\/p><\/li><li><p>Helder en overtuigend kunnen presenteren en communiceren.<\/p><\/li><li><p>In een veeleisende omgeving blijf je kalm en houd je overzicht.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b><span>Solliciteer direct!<\/span><\/b><\/h1><p><span>Zie jij jezelf wel werken in deze functie? Klik op onderstaande knop om direct te solliciteren. <\/span><\/p><p><\/p><p><\/p><h1><b><span>Over Concentrix<\/span><\/b><\/h1><p><span>Concentrix is een wereldwijde leider in technologie en services die topmerken helpt groeien met innovatieve oplossingen in 70&#43; landen. We worden erkend als een van de beste werkgevers en bieden volop kansen voor groei en ontwikkeling. We bieden gelijke kansen aan iedereen, ongeacht achtergrond of identiteit, en streven naar een inclusieve werkomgeving. Als Delivery Manager word je onderdeel van een team van game-changers die toonaangevende merken toekomstbestendig maken.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p>\",\"ats_external_id\":\"R1707943\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T16:04:43.945+08:00\",\"created_at\":\"2026-02-20T02:04:04.945+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-PANDI-01\",\"wid\":\"e07c30051fc210205b30f3f9936a0000\",\"descriptor\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361136\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\/apply\",\"job_requisition_id\":\"R1707943\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mirzano.heikerk@concentrix.com\"},\"first_name\":\"Mirzano Heikerk (102520451)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707943\",\"wid\":\"95ac2727c6061015009f377702300000\",\"descriptor\":\"Delivery Manager (vestiging Highway)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1430\",\"campaign_id\":\"14100\",\"campaign_title\":\"Specialist, Sales Development R1707163\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1707163\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"5242720\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-01T14:56:29.006+08:00\",\"created_at\":\"2026-02-20T02:04:00.663+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361003\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\/apply\",\"job_requisition_id\":\"R1707163\"}],\"organizations\":[{\"wid\":\"ad6658a0dd1910057c2a29e6135f0000\",\"descriptor\":\"9838 - Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"diana.cely@concentrix.com\"},\"first_name\":\"Carolina Cely Strauch (103126126)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707163\",\"wid\":\"1a8a127c40e21014ae5d13f1db9f0000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1431\",\"campaign_id\":\"14099\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1707902\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer(Bilingual-French)\",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p>We are looking a Cloud Resiliency Engineer, will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p><\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><p>This role requires a fluent French level.<\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><\/li><li><p>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><\/li><li><p>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><\/li><li><p>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><\/li><li><p>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive stakeholders.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><p><b>Certifications (will need to get certified within 2-3 months of joining if missing any of the following)<\/b><\/p><ul><li><p>Microsoft Certified: Azure Solutions Architect Expert<\/p><\/li><li><p>ITIL Foundation Certification<\/p><\/li><li><p>Microsoft Certified: Azure Administrator Associate.<\/p><\/li><\/ul><p><\/p><p><b>Salary Range: <\/b><\/p><p><\/p><p>The base salary range for this position is $79,767-$125,348 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.\u00a0<span>Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/span><\/p><p>The deadline to apply for this position is:<span>\u00a0<\/span> <span>4<\/span><i>\/25\/2026<\/i> <i>.<span>\u00a0<\/span><\/i>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements: <\/b><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement <\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><\/p><p>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: <a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\">https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#ConcentrixCatalyst<\/p>\",\"ats_external_id\":\"R1707902\",\"location\":\"CAN, Nova Scotia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T00:05:11.526+08:00\",\"created_at\":\"2026-02-20T02:04:00.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-NS-Work-at-Home\/Cloud-Resiliency-Engineer-Bilingual-French-_R1707902\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"B3A 4T3\",\"primary_location\":{\"id\":\"CA-WAH-NOVAS-00\",\"wid\":\"b67da9176e3d1062f9df06fcc749be69\",\"descriptor\":\"CAN NS Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniela.gallardoguajardo@concentrix.com\"},\"first_name\":\"Gallardo Guajardo, Michelle Daniela\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102009723\",\"wid\":\"871dd66c54300107b36fb46f515c0000\",\"descriptor\":\"Daniela Gallardo Guajardo (102009723)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369004\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-NS-Work-at-Home\/Cloud-Resiliency-Engineer-Bilingual-French-_R1707902\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-NS-Work-at-Home\/Cloud-Resiliency-Engineer-Bilingual-French-_R1707902\/apply\",\"job_requisition_id\":\"R1707902\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1707902\",\"wid\":\"7a7446649db31014fd19edfd24bf0000\",\"descriptor\":\"Cloud Resiliency Engineer(Bilingual-French)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"656\",\"campaign_id\":\"22345\",\"campaign_title\":\"Advisor I, Customer Service R1707722\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Italien\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":null,\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat CDI de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Un repas complet \u00e0 la cantine pour tous les jours de pr\u00e9sence<\/li><li>Un transport du retour assur\u00e9 par l&#39;entreprise<\/li><li>Une assurance compl\u00e9mentaire famille<\/li><li>Une formation initiale et continue<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement l&#39;italien, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1707722\",\"location\":\"Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:52:49.789+08:00\",\"created_at\":\"2026-02-19T18:07:54.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjM0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Conseiller-client--F-H----Antananarivo----Italien_R1707722\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-ZITAL-01\",\"wid\":\"f184179ac01f101492a1ec5b04b00000\",\"descriptor\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\"}},\"languages\":[\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Arison Rasoloharivony, Mamy Rindra\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102898352\",\"wid\":\"b15e26c65fab102433b1f316de450000\",\"descriptor\":\"Tiavina Nandimbisoa Rajaonesy (102898352)\"},{\"id\":\"102564103\",\"wid\":\"da7d7d2449a2101032b52525ed4b0000\",\"descriptor\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"},{\"id\":\"103257790\",\"wid\":\"21b21f760b571000a6c4c5e11db20000\",\"descriptor\":\"Liankanto Joanna Ny Aina (103257790)\"},{\"id\":\"102618512\",\"wid\":\"da7d7d2449a2101037e1fff92be80003\",\"descriptor\":\"Feriale Rasside (102618512)\"},{\"id\":\"103254372\",\"wid\":\"a74c7b9120f61038d6e7a251f6b40000\",\"descriptor\":\"Antsa Tiffanie Ratahiry (103254372)\"},{\"id\":\"102568300\",\"wid\":\"da7d7d2449a21010329b24dc14cd0001\",\"descriptor\":\"Gracie Rakoto Aina (102568300)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360946\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Conseiller-client--F-H----Antananarivo----Italien_R1707722\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Conseiller-client--F-H----Antananarivo----Italien_R1707722\/apply\",\"job_requisition_id\":\"R1707722\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mamadoutafsir.thiam@concentrix.com\"},\"first_name\":\"Mamadou Tafsir Thiam (103433554)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707722\",\"wid\":\"9f777106f5ef1014e1be8c510ded0000\",\"descriptor\":\"Conseiller client (F\/H) - Antananarivo -  Italien\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"657\",\"campaign_id\":\"22337\",\"campaign_title\":\"Advisor I, Customer Service R1707455\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend for Customer, Order & Technichal Support Specialist (Dutch - speaking) - Medical Equipment\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer &amp; Technical Support Specialist<\/b> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of <b>FREE Learning and Leadership Development programs<\/b> designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer &amp; Technical Support Specialist, you will:<\/p><ul><li>Deliver <b>technical support and troubleshooting<\/b> for medical diabetes devices, consumables and accessories.<\/li><li>Manage <b>order intake and renewals<\/b> in compliance with company guidelines.<\/li><li>Assist customers with <b>product usage and ordering<\/b> through multichannel support (calls, email, chat, and SMS).<\/li><li><b>Accurately document<\/b> all customer contacts in English.<\/li><li>Apply <b>active listening and empathy<\/b> to handle sensitive patients and situations.<\/li><li>Follow defined <b>procedures and scripts<\/b> to ensure regulatory and safety standards.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, both verbal and written, in <b>Dutch<\/b> &#43; <b>C1 level in English<\/b>.<\/li><li>Can support <b>more than one market simultaneously<\/b>.<\/li><li>Have a <b>strong customer service orientation<\/b> with excellent communication skills.<\/li><li>Possess <b>problem-solving, prioritization, and organizational skills<\/b>.<\/li><li>Stay <b>calm under stress<\/b> and adapt quickly to change.<\/li><li>Have the <b>patience and good temper<\/b> to handle disputes and emergencies.<\/li><li>Apply <b>active listening and empathy<\/b> to resolve client issues.<\/li><li>(Bonus) Bring <b>knowledge or background in healthcare, diabetes devices, or technical support<\/b>.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Relocation Package if you come from abroad<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you\u2019ll be working on<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <b>440k&#43; game-changers<\/b> around the globe call Concentrix their <i>employer of choice<\/i>.<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are <b>legally authorized to work in Portugal<\/b> will be considered for this position.<\/p>\",\"ats_external_id\":\"R1707455\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:54:45.395+08:00\",\"created_at\":\"2026-02-18T20:03:52.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technichal-Support-Specialist--Dutch---English--speaking----Medical-Equipment_R1707455-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361052\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technichal-Support-Specialist--Dutch---English--speaking----Medical-Equipment_R1707455-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technichal-Support-Specialist--Dutch---English--speaking----Medical-Equipment_R1707455-1\/apply\",\"job_requisition_id\":\"R1707455\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707455\",\"wid\":\"4e63fdb76a6e10149d691eb7a2df0000\",\"descriptor\":\"Refer a Friend for Customer, Order & Technichal Support Specialist (Dutch - speaking) - Medical Equipment\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><\/p><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1941\",\"campaign_id\":\"530\",\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ German \/ English publication\",\"campaign_type\":\"job_application\",\"job_title\":\"German Sales Agent (m\/f\/d) Social Media Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Become an expert on Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak German and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as&nbsp;<strong>German&nbsp;Online Marketing Sales Agent (m\/f\/d)<\/strong>, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>German (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2750 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;687<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>German-speaking Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You<strong> identify sales opportunities<\/strong> and providing your businesses-contacts with the best solution for their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Analyze marketing campaigns<\/strong> on behalf of your customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Carrying out digital campaigns<\/strong> on behalf of your client and monitoring success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Identify campaign trends<\/strong> and act early on challenging developments in your customer campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sustainably improve the customer experience by<strong> promoting optimal and appropriate product use.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in German <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>1 year of experience in Sales<\/strong> &ndash; you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Would<strong> like to become an expert <\/strong>on all Social Media Account Advertising solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own <strong>strong analytical, organizational and creative thinking skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can<strong> guarantee a Fulltime valid working visa for Germany<\/strong> - no student visa accepted.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in social media and\/or digital marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong sales-oriented outlook, entrepreneurial thinking and &ldquo;go the extra mile&rdquo; attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2750 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;687 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>you are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1644517<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"266405024\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-10T11:57:37.012+01:00\",\"created_at\":\"2026-02-18T16:17:49.275+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1942\",\"campaign_id\":\"529\",\"campaign_title\":\"GTM \/ DE \/ BER \/ F4 SBG \/ Czech\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech Sales Agent (m\/f\/d) Social Media Support\",\"street\":\"Andreasstra\u00dfe 10\",\"address\":\"Andreasstra\u00dfe 10\",\"city\":\"Berlin\",\"state\":null,\"postal_code\":\"10243\",\"region\":\"Berlin\",\"country\":\"Germany\",\"short_description\":\"Become an expert on Social Media Account Advertising Solutions!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p><strong>Do you speak Czech and English? <\/strong>Then this job is just right for you.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In this position as <strong>Czech Online Marketing Sales Agent (m\/f\/d)<\/strong>, you will be the first point of contact for various customer enquiries, whether by phone, email or chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>With the following conditions: <\/strong><\/p>\\n<p>Start at the next possible date | full-time | at our location in Berlin - Andreasstra&szlig;e 10 | Monday - Friday from 8.45 a.m. - 5.15 p.m. | Support languages: <strong>Czech (C1) and English (B2)<\/strong> | a fix Salary: <strong>&euro;2750 gross\/month<\/strong> | a monthly Bonus: <strong>up to &euro;687<\/strong>&nbsp;| temporary contract<\/p>\\n<p><br \/><strong>Does that fit in with your everyday life?<\/strong> Perfect! Then it's our turn &ndash; read on and let us impress you, just as we impress our employees day after day. We&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo;, and &ldquo;Best Company Culture&rdquo;, year after year.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>Whether you are a career changer, re-entering the workforce or a specialized expert &ndash; this is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix, there&rsquo;s a real career and personal growth potential. In fact, most of our managers and leaders have been promoted from within! That&rsquo;s why we offer <strong>a range of specialization and leadership development programs <\/strong>designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What you will do in this role<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">As an <strong>Sales Agent in our Social Media Sales Team<\/strong> you will:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Contact existing clients <\/strong>(Agencies or Advertisers) via telephone, chat and email.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You<strong> identify sales opportunities<\/strong> and providing your businesses-contacts with the best solution for their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Analyze marketing campaigns<\/strong> on behalf of your customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Carrying out digital campaigns<\/strong> on behalf of your client and monitoring success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Identify campaign trends<\/strong> and act early on challenging developments in your customer campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sustainably improve the customer experience by<strong> promoting optimal and appropriate product use.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Your qualifications<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluently in <strong>word and speech in Czech <\/strong>(minimum C1) and have <strong>very good command of English<\/strong> (at least B2 level).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>1 year of experience in Sales<\/strong> &ndash; you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Would<strong> like to become an expert <\/strong>on all Social Media Account Advertising solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own <strong>strong analytical, organizational and creative thinking skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have <strong>excellent communication, interpersonal, and customer service skills.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Can<strong> guarantee a Fulltime valid working visa for Germany<\/strong> - no student visa accepted.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Ideally you already have:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in social media and\/or digital marketing<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong sales-oriented outlook, entrepreneurial thinking and &ldquo;go the extra mile&rdquo; attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t meet every requirement? No worries. <\/strong>We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<h4>What&rsquo;s in it for you<\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>You will receive<strong>a fixed monthly salary in the amount of<\/strong> <strong>&euro;2750 gross\/month<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance is rewarded - improve your salary by<strong> up to &euro;687 per month.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Join us full-time (from 40 hours\/week).&nbsp;<strong>Weekends are off<\/strong> and are all yours!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>you are our reliable partner and want to continuously develop yourself further? We support this through <strong>free access to the Babbel<\/strong> language learning platform, as well as with our<strong> shopping card with a monthly &euro;40 credit<\/strong>, which you can use freely for your personal behalf!<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will start with an in-depth <strong>(full-time) training<\/strong> programme run by certified trainers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>In addition, you will receive regular <strong>coaching, fresh-ups and development training<\/strong>, which will also be of benefit to your personal development.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>A variety of online shopping discounts<\/strong>, especially for Concentrix employees, allow you to save big.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Stay fit &ndash; take advantage of our range of sports offers with a <strong>supported membership at selected gyms<\/strong>.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Your professional and personal development is our priority &ndash; <strong>we therefore provide free access to LinkedIn Learning<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We <strong>highly value internal career opportunities<\/strong>, even worldwide.<\/p>\\n<\/li>\\n<li>You can expect an open and motivated team that is eager to welcome you to Concentrix.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4>Want to get started with us?<\/h4>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. <strong>Apply today<\/strong> and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Do you have any questions?<\/strong><br \/>Our virtual assistant &ldquo;Dot&rdquo; is available around the clock and happy to help you via WhatsApp at (+49) 01525 7294145 or via Facebook Messenger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your future place of work<\/strong><br \/>Concentrix Global Services Gmbh&nbsp; <br \/>Andreasstra&szlig;e 10, 10243 Berlin<\/p>\\n<div>\\n<p>Internal job ID: R1567873<\/p>\\n<\/div>\\n<h4>Concentrix is an equal opportunity employer<\/h4>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><em>Diversity and equal opportunities are core values at Concentrix. We therefore actively encourage applications from people with disabilities. Severely disabled people and people of equal status are given preference if they are equally qualified. We offer individual support to provide the ideal position for you.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h4>Eligibility to work<\/h4>\\n<p>In accordance with <strong>German <\/strong>law, only applicants who are legally authorized to work in <strong>Germany <\/strong>will be considered for this position. &nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"690427910\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-13T12:52:12.616+01:00\",\"created_at\":\"2026-02-18T15:17:26.840+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mjk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"340\",\"campaign_id\":\"622\",\"campaign_title\":\"DeLonghi | Finnish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with Finnish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer Support: Assist customers with all kinds of inquiries and provide top-notch service before and after their purchases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Product Advice: Share expert advice and offer personalized product comparisons, helping customers make smart purchasing decisions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Call Handling: Manage inbound and outbound calls, always aiming for clarity, efficiency, and customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Data &amp; Documentation: Keep things running smoothly by managing customer data, records, and documentation with precision.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Troubleshooting: Help customers solve technical issues quickly and effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Our requirements<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Finnish (C1 level, both written and spoken)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>English Proficiency (B2 level) &ndash; You&rsquo;ll need to collaborate with our international team and participate in training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Skills: Strong knowledge of MS Office and the ability to quickly adapt to new tech tools and systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communication &amp; Organizational Skills: You excel at communicating clearly, staying organized, and managing multiple tasks efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A Customer-First Mindset: You&rsquo;re approachable, empathetic, and eager to solve problems and make a positive impact on customer experiences.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Optional<\/h3>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (especially in e-commerce, tech support, or pre\/post-sales roles).<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in Style: A modern, sleek office located at Global Office Park in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing Benefits: Private healthcare (LuxMed), life insurance, MyBenefit cafeteria, integration events, and more.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Referral Perks: Get rewarded for referring friends to join our awesome team.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>International Vibes: Work alongside a friendly, multicultural team that supports and collaborates globally.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Career Growth: With us, you&rsquo;re not just another employee &ndash; you&rsquo;re part of a team that&rsquo;s invested in your growth and success. Plenty of opportunities to climb the career ladder!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"3376561150\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-22T00:59:03.283+01:00\",\"created_at\":\"2026-02-18T13:57:44.174+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"341\",\"campaign_id\":\"621\",\"campaign_title\":\"Vonage | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with English Language Skills for US Market (m\/f)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">What You'll Do:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Seal the Deal:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Identify&nbsp;and win over new customers, building long-term relationships along the way.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Pitch Perfect:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Deliver compelling sales presentations and negotiate in English like a pro.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Needs Navigator:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Understand customer needs and craft tailor-made offers that resonate.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Closer Extraordinaire:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Close deals and negotiate terms with finesse.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Collaborate &amp; Conquer:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work closely with marketing and tech teams to ensure top-notch service.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Market Maven:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Stay ahead of the competition by keeping a pulse on market trends and opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What You Bring:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Linguistic Prowess:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Fluent in English, both spoken and written<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Communication Skills:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Exceptional negotiation and interpersonal abilities.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Self-Starter:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Proactive, independent, and&nbsp;a team&nbsp;player.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Student-Friendly:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Great opportunity&nbsp;for students looking to gain professional experience.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Industry Insight:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Experience in telecommunications or IT is a plus.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong>US Market Orientation<\/strong>: Availability to work onsite from our office in Szczecin during night hours (until 1 AM).<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What We Offer:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Competitive Pay:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Attractive base salary with a performance-based bonus system (up to 4000 PLN)<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Growth Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Access to professional development and training.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Dynamic Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Be part of a vibrant, international team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Supportive Culture:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work in a friendly atmosphere with experienced colleagues.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"1430333381\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.122+01:00\",\"created_at\":\"2026-02-18T10:18:36.506+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"658\",\"campaign_id\":\"22331\",\"campaign_title\":\"Advisor I, Customer Service R1707112\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas Europeu - Rent-a-car\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><span><b>Experimenta o poder de uma carreira revolucion\u00e1ria<\/b><\/span><\/p><p><span>Est\u00e1s \u00e0 procura de algo mais? Somos uma empresa global, l\u00edder em tecnologia e servi\u00e7os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg\u00f3cios atrav\u00e9s da tecnologia e de solu\u00e7\u00f5es integradas, em mais de 70 pa\u00edses. E orgulhamo-nos de ser reconhecidos com pr\u00e9mios como &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; e &#34;Best Company Culture,&#34; ano ap\u00f3s ano.<\/span><\/p><p><\/p><p><span>Se procuras crescimento e inspira\u00e7\u00e3o, enquanto <b>Representante do Servi\u00e7o de Apoio ao Cliente em Braga, Portugal (On-Site<\/b>), connosco os teus objetivos s\u00e3o alcan\u00e7ados. A tua miss\u00e3o ser\u00e1 garantir que alcan\u00e7amos os objetivos de desempenho em todas as opera\u00e7\u00f5es. E que respondemos \u00e0s expectativas dos nossos clientes, atingindo a excel\u00eancia operacional ao n\u00edvel da qualidade, efici\u00eancia e melhoria da jornada do cliente.<\/span><\/p><p><\/p><p><span><b>Crescimento profissional e pessoal<\/b><\/span><\/p><p><span>Damos-te toda a forma\u00e7\u00e3o, tecnologias de ponta e o apoio cont\u00ednuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l\u00edderes foram promovidos internamente! \u00c9 por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran\u00e7a, criados para te colocar no caminho certo para constru\u00edres a carreira que sempre imaginaste.<\/span><\/p><p><\/p><p><span><b>O que vais fazer diariamente?<\/b><\/span><\/p><p><span>Enquanto\u00a0Representante do Servi\u00e7o de Apoio ao Cliente vais :<\/span><\/p><ul><li><span>Assistir os clientes atrav\u00e9s de m\u00faltiplos canais (e-mail ou telefone) de forma entusiasta e profissional.<\/span><\/li><li><span>Apoiar os clientes na gest\u00e3o de reservas, cancelamentos, e quest\u00f5es de fatura\u00e7\u00e3o.<\/span><\/li><li><span>Atrair potenciais clientes respondendo a perguntas sobre reservas de aluguer de autom\u00f3veis e as suas diferentes modalidades, sugerindo, e acrescentando informa\u00e7\u00f5es sobre estes servi\u00e7os para satisfazer as necessidades do cliente.<\/span><\/li><li><span>Reunir informa\u00e7\u00e3o de novos clientes e inseri-la na plataforma.<\/span><\/li><li><span>Processar e responder prontamente aos pedidos de contacto.<\/span><\/li><li><span>Contribuir para criar um compromisso com a marca do nosso cliente.<\/span><\/li><\/ul><p><\/p><p><span><b>As tuas qualifica\u00e7\u00f5es :<\/b><\/span><\/p><ul><li><span>Tens um excelente n\u00edvel de Portugu\u00eas Europeu (escrito e oral)\u00a0e bom nivel de Ingl\u00eas (B2)<\/span><\/li><li><span>Tens excelentes capacidades de comunica\u00e7\u00e3o aliadas \u00e0 empatia e ao esp\u00edrito de equipa<\/span><\/li><li><span>Adoras identificar as necessidades dos clientes e propor solu\u00e7\u00f5es r\u00e1pidas\u00a0<\/span><\/li><li><span>\u00c9s proficiente na utiliza\u00e7\u00e3o de programas inform\u00e1ticos<\/span><\/li><\/ul><p><\/p><p><span>Mesmo que n\u00e3o tenhas todas as qualifica\u00e7\u00f5es para esta vaga, desafiamos-te a candidatares-te mesmo assim. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, quer se trate desta ou de outras ofertas futuras.<\/span><\/p><p><\/p><p><span><b>O que te oferecemos<\/b><\/span><\/p><p><span>Nesta fun\u00e7\u00e3o, oferecemos benef\u00edcios que apoiam o teu estilo de vida \u00fanico:<\/span><\/p><ul><li><span>A tempo inteiro com contratos por tempo indeterminado (negoci\u00e1veis em fun\u00e7\u00e3o da tua experi\u00eancia e das necessidades do nosso cliente)<\/span><\/li><li><span>Sal\u00e1rio competitivo e b\u00f3nus de performance<\/span><\/li><li><span>Localiza\u00e7\u00e3o privilegiada em Braga, Portugal<\/span><\/li><li><span>Oportunidades de b\u00f3nus com o programa Refer a Friend (refer\u00eancia)<\/span><\/li><li><span>Forma\u00e7\u00e3o completa e paga sobre a empresa e o projeto em que vais trabalhar<\/span><\/li><li><span>Programas de desenvolvimento de carreira<\/span><\/li><\/ul><p><\/p><p><span><b>Vive a tua melhor vers\u00e3o!<\/b><\/span><\/p><p><span>Se tudo isto te parece incr\u00edvel e queres dar o pr\u00f3ximo passo na tua carreira profissional, ent\u00e3o queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo chamam a Concentrix de &#34;empregador de refer\u00eancia&#34;.<\/span><\/p><p><\/p><p><span><b>Concentrix \u00e9 uma empresa que promove a igualdade de oportunidades<\/b><\/span><\/p><p><span><i>Estamos orgulhosamente unidos enquanto uma s\u00f3 equipa, uma \u00fanica empresa, a n\u00edvel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina\u00e7\u00e3o e ass\u00e9dio. Todas as nossas pr\u00e1ticas de recrutamento s\u00e3o baseadas nas necessidades de neg\u00f3cio, requisitos do trabalho e qualifica\u00e7\u00f5es profissionais, sem considerar a ra\u00e7a, a idade, a identidade de g\u00e9nero, a orienta\u00e7\u00e3o sexual, a religi\u00e3o, a etnia, o estado familiar ou parental, a nacionalidade, defici\u00eancia ou qualquer outra classifica\u00e7\u00e3o protegida pelas leis nacionais aplic\u00e1veis.<\/i><\/span><\/p><p><\/p><p><span><b>Elegibilidade para trabalhar<\/b><\/span><\/p><p><span>De acordo com a legisla\u00e7\u00e3o portuguesa, s\u00f3 ser\u00e3o considerados para esta posi\u00e7\u00e3o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/span><\/p>\",\"ats_external_id\":\"R1707112\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:51.417+08:00\",\"created_at\":\"2026-02-17T20:04:02.730+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representante-de-Apoio-ao-Cliente---Em-Portugus---Rent-a-car_R1707112\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368011\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representante-de-Apoio-ao-Cliente---Em-Portugus---Rent-a-car_R1707112\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Representante-de-Apoio-ao-Cliente---Em-Portugus---Rent-a-car_R1707112\/apply\",\"job_requisition_id\":\"R1707112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707112\",\"wid\":\"a67c750e59b210144bb4ffab71d90001\",\"descriptor\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas Europeu - Rent-a-car\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"185\",\"campaign_id\":\"588\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Coordinator with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Wij zoeken jou!<\/strong><\/p>\\n<p><strong>Een gloednieuwe kans wacht op je!<\/strong><\/p>\\n<p>Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte functie voor je!<\/p>\\n<p><strong>Functieomschrijving:<\/strong><\/p>\\n<p>Kruip in de rol van Klantenserviceco&ouml;rdinator en draag bij aan onze missie in het beheer van belangrijke regelingen zoals de Zorgverzekeringswet (Zvw), de Sociale Ondersteuningswet (Wmo) en de Wet Langdurige Zorg (Wlz) Je behandelt belangrijke vragen en hebt direct invloed op de klanttevredenheid en de kwaliteit van de dienstverlening.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Klantcontact: Telefoongesprekken afhandelen over openstaande saldi, automatische incasso's en wijzigingen in de regelingen voor Wmo en Wlz<\/li>\\n<li>Effici&euml;nte verwerking: Schriftelijke verzoeken voor updates van rekeninggegevens verwerken en zorg dragen voor het verwerken van automatische incasso's<\/li>\\n<li>Uitstekende service leveren: Klantenservice van topkwaliteit bieden en een hoge mate van administratieve nauwkeurigheid hanteren<\/li>\\n<\/ul>\\n<p><strong>Ideale kandidaat:<\/strong><\/p>\\n<ul>\\n<li>Uitstekende taalvaardigheid: Vloeiend Nederlands (zowel mondeling als schriftelijk) en een goede beheersing van het Engels<\/li>\\n<li>Uitzonderlijke communicatieve vaardigheden: het vermogen om idee&euml;n helder en boeiend over te brengen.<\/li>\\n<li>Technisch onderlegd: je bent vertrouwd met diverse computerprogramma's en -tools<\/li>\\n<li>Georganiseerd en analytisch: besluitvaardigheid en analytische vermogen helpt je om op de zaken vooruit te lopen<\/li>\\n<li>Klantgerichte houding: &nbsp;een positieve instelling en focus op het leveren van uitstekende klanttevredenheid<\/li>\\n<li>Waardevolle ervaring: Hoewel eerdere ervaring een \u200b\u200bpluspunt is, is leergierigheid en de wil om te groeien iets wat voor ons echt telt<\/li>\\n<\/ul>\\n<p><strong>Wat bieden wij u? Wij:<\/strong><\/p>\\n<ul>\\n<li>Concurrerend salaris<\/li>\\n<li>Standaard werktijden<\/li>\\n<li>Gunstige kantoorlocatie, dicht bij bushaltes en de metro<\/li>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<li>Professionele ontwikkelings- en loopbaanbegeleidingsprogramma's om de stappen in de gewenste ontwikkeling in kaart te brengen<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<li>Verhuisvergoeding indien nodig (accommodatie en reiskosten)<\/li>\\n<li>Enkele van de extra voordelen zijn: ziektekosten- en levensverzekering, multisportpas, reiskostenvergoeding, bonus voor belangrijke levensgebeurtenissen, extra betaald verlof voor opleidingen, kortingen voor medewerkers, bedrijfsevenementen en nog veel meer<\/li>\\n<li>U waardeert onze waarden van erkenning, integriteit, eenheid en betrokkenheid, en u bent enthousiast om ook het \\\"wow\\\"-effect te cre&euml;ren. Meer dan uw achtergrond, zijn het uw motivatie en persoonlijkheid die ervoor zorgen dat u deel uitmaakt van onze leuke community.<\/li>\\n<\/ul>\\n<p><strong><em><span style=\\\"background-color: #ffffff;\\\">Voor expats is wonen in Sofia bijzonder eenvoudig. De stad heeft een groot aanbod aan betaalbare, vaak gemeubileerde appartementen, waardoor je snel en zonder gedoe een geschikte woning vindt<\/span><\/em><\/strong><\/p>\\n<p>Let op: niet-EU ingezetenen moeten een geldige werkvergunning in Bulgarije hebben om in aanmerking te komen voor een baan.<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"2941470139\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:45.446+03:00\",\"created_at\":\"2026-02-17T13:15:24.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"426\",\"campaign_id\":\"2918\",\"campaign_title\":\"GTM - Hebrew - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Hebrew Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Hebrew&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1011104697\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.331+04:00\",\"created_at\":\"2026-02-17T11:17:53.580+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"427\",\"campaign_id\":\"2917\",\"campaign_title\":\"GTM - Turkish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Turkish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Turkish&nbsp; and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3515359344\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T03:59:11.036+04:00\",\"created_at\":\"2026-02-17T11:16:32.921+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"428\",\"campaign_id\":\"2916\",\"campaign_title\":\"GTM - Russian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Russian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Russian&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"2065287523\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.321+04:00\",\"created_at\":\"2026-02-17T11:15:07.522+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE2?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1432\",\"campaign_id\":\"14070\",\"campaign_title\":\"Sr. Team Leader, Operations R1706920\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de projet Bilingue\",\"street\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"city\":\"Abidjan\",\"state\":null,\"postal_code\":\"7171\",\"region\":null,\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1706920\",\"location\":\"Abidjan\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:58:51.535+08:00\",\"created_at\":\"2026-02-17T02:03:59.081+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Abidjan\",\"state\":null,\"country\":{\"wid\":\"4bc79a4526e4459d93db166b02d214db\",\"iso2\":\"CI\",\"iso3\":\"CIV\",\"descriptor\":\"C\u00f4te d'Ivoire\",\"iso_numeric\":\"384\"},\"postal_code\":\"7171\",\"primary_location\":{\"id\":\"CI-ABI-LEWOR-01\",\"wid\":\"67c6ce5ee10b101d8700586e51d90000\",\"descriptor\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"marielle.attoumo@concentrix.com\"},\"first_name\":\"Attoumo, Marielle Ange Yasmina Ezouma\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560626\",\"wid\":\"da7d7d2449a2101032cacf3b1d620001\",\"descriptor\":\"Yves Bi Kanon Doh Tie (102560626)\"},{\"id\":\"102568168\",\"wid\":\"da7d7d2449a21010329bbbcbd3690002\",\"descriptor\":\"Marielle Ange Yasmina Ezouma Attoumo (102568168)\"},{\"id\":\"102547842\",\"wid\":\"da7d7d2449a2101033119e655f0e0000\",\"descriptor\":\"Oi Kouadio Basile Kouadio (102547842)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360754\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CIV-Abidjan---Plateau-Immeuble-Le-Workshop-Quartier-Indeni-6-rue-des-Sambas\/Superviseur-Senior-Bilingue_R1706920\/apply\",\"job_requisition_id\":\"R1706920\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guyroland.tano@concentrix.com\"},\"first_name\":\"Guy-Roland Kouassi Tano (102551382)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706920\",\"wid\":\"a67c750e59b210140f8382e9c83a0000\",\"descriptor\":\"Chef de projet Bilingue\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"429\",\"campaign_id\":\"2915\",\"campaign_title\":\"GTM - Portuguese - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Portuguese Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Portuguese&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1608184855\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-03T03:59:13.263+04:00\",\"created_at\":\"2026-02-16T20:37:52.513+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"430\",\"campaign_id\":\"2914\",\"campaign_title\":\"GTM - Arabic - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"4115340548\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.310+04:00\",\"created_at\":\"2026-02-16T20:35:51.908+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"431\",\"campaign_id\":\"2912\",\"campaign_title\":\"GTM - Arabic - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"640689010\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.299+04:00\",\"created_at\":\"2026-02-16T20:32:25.847+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"432\",\"campaign_id\":\"2911\",\"campaign_title\":\"GTM - German - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1655679821\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.288+04:00\",\"created_at\":\"2026-02-16T20:30:48.063+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"433\",\"campaign_id\":\"2910\",\"campaign_title\":\"GTM - German - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"853036782\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.278+04:00\",\"created_at\":\"2026-02-16T20:22:50.394+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"434\",\"campaign_id\":\"2909\",\"campaign_title\":\"GTM - German - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"2523032816\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.267+04:00\",\"created_at\":\"2026-02-16T20:21:10.906+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"435\",\"campaign_id\":\"2907\",\"campaign_title\":\"GTM - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Spanish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Spanish&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3510607402\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.256+04:00\",\"created_at\":\"2026-02-16T20:15:20.835+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"436\",\"campaign_id\":\"2905\",\"campaign_title\":\"GTM - Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1600997965\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.246+04:00\",\"created_at\":\"2026-02-16T20:11:30.904+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"437\",\"campaign_id\":\"2903\",\"campaign_title\":\"GTM - French - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"3964322160\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T03:59:17.648+04:00\",\"created_at\":\"2026-02-16T20:09:56.420+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"438\",\"campaign_id\":\"2902\",\"campaign_title\":\"GTM - French - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"646421800\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T03:59:10.974+04:00\",\"created_at\":\"2026-02-16T20:05:58.310+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"439\",\"campaign_id\":\"2901\",\"campaign_title\":\"GTM - English - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"1645745431\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T03:59:10.966+04:00\",\"created_at\":\"2026-02-16T20:03:15.008+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"440\",\"campaign_id\":\"2900\",\"campaign_title\":\"GTM - English - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"846196916\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.235+04:00\",\"created_at\":\"2026-02-16T20:01:15.303+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"441\",\"campaign_id\":\"2899\",\"campaign_title\":\"GTM - English - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"492011650\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.224+04:00\",\"created_at\":\"2026-02-16T19:49:55.419+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"659\",\"campaign_id\":\"22327\",\"campaign_title\":\"Advisor I, Customer Service R1706741\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Insurance Company\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li><li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li><li>Do indexation &amp; electronic archiving in our document management tool.<\/li><li>Manage policy change requests, updating payment details<\/li><li>Make claims and cancel requests<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of French (C2) and fluent in English (B2)<\/li><li>Have previous customer experience is a plus<\/li><li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1706741\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:24.014+08:00\",\"created_at\":\"2026-02-16T18:08:48.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Insurance-Company_R1706741\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363923\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Insurance-Company_R1706741\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Representative--French-speaking----Insurance-Company_R1706741\/apply\",\"job_requisition_id\":\"R1706741\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1706741\",\"wid\":\"09ef533286141013f61bb6e10fd00000\",\"descriptor\":\"Customer Representative (French-speaking) - Insurance Company\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1433\",\"campaign_id\":\"14053\",\"campaign_title\":\"Lead Application Support Engineer (TCF) R1706664\",\"campaign_type\":\"job_application\",\"job_title\":\"Skype for Business & MS Teams Consultant (M\/F\/D)\",\"street\":\"DEU Gera Work-at-Home\",\"address\":\"DEU Gera Work-at-Home\",\"city\":\"Gera\",\"state\":\"Thuringia\",\"postal_code\":\"07545\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p><b>We need individuals that:<\/b><\/p><ul><li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<\/li><li>Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<\/li><li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<\/li><li>Communicate at all levels from CIO to the technical staff on the ground.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Expertise Required<\/b><\/p><ul><li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<\/li><li>Face-to-face customer engagement skills<\/li><li>Excellent written, oral and presentation skills<\/li><li>Troubleshooting knowledge &amp; skills<\/li><li>Degree qualification or equivalent experience<\/li><li>Good understanding of ITIL\/Service Management<\/li><li>Passion for new innovative technology and drive customer transformation<\/li><li>Demonstrate effective balance between business and technical acumen<\/li><li>Ability to effectively recognize and adapt to change<\/li><li>Ability to deliver presentations and discuss complimentary products at a solutions level<\/li><li>Ability to handle customer critical issues and work in difficult situations<\/li><li>Experience delivering proactive services, such as workshops and technical assessments.<\/li><\/ul><p><b>Technical Expertise Required<\/b><\/p><p><b>\u00a0<\/b><\/p><p><b>Skype for Business:<\/b>\u00a0<\/p><ul><li><b>Unified Communications (UC)<\/b>: Deep understanding of UC concepts, protocols, and standards. Knowledge of SIP (Session Initiation Protocol\/SDP). Familiarity with codecs, signaling, and media negotiation.\u00a0<\/li><li><b>Skype for Business Deployment and Administration<\/b>: Proficiency in deploying, configuring, and managing Skype for Business Server (Level 300-400), Expertise in user provisioning, policies, and security settings. Troubleshooting skills for server, client, and network issues.<\/li><li><b>Networking<\/b>: Understanding of LAN, WAN, and VPN technologies., Knowledge of DNS, DHCP, and firewall rules, Ability to troubleshoot network connectivity problems.<\/li><li><b>Voice over IP (VoIP)<\/b>: Experience with VoIP architecture, call routing, and quality of service (QoS), Familiarity with gateways\/SBCs, PSTN connectivity, and E911 services.<\/li><li><b>Active Directory (AD)<\/b>: Proficiency in AD design, user management, and group policies, Integration of Skype for Business with AD for authentication and user synchronization.<\/li><li><b>Microsoft SQL Server: <\/b>Ability to perform basic troubleshooting tasks on the MS SQL Backend, Ability to extract information from the databases, Knowledge how Skype for Business relates on MS SQL Server<\/li><li><b>Security and Compliance<\/b>: Awareness of security best practices for Skype for Business, Knowledge of compliance features, archiving, and eDiscovery.<\/li><\/ul><p><\/p><p><b>Microsoft Teams<\/b><\/p><ul><li>Deep technical knowledge of <b>Microsoft Teams architecture, features and functionalities<\/b><\/li><li>Proven experience with <b>Teams administration and architecture<\/b>\u00a0including user management, policies, and compliance as well as Teams Phone<\/li><li><b>Microsoft Teams Integration<\/b>: Understanding of how Teams and Skype for Business coexist, Knowledge of migration strategies from Skype for Business to Teams.<\/li><li><b>Ability to diagnose and resolve issues related to Microsoft Teams<\/b>\u00a0clients, meetings, calls, and integrations.\u00a0<\/li><li><b>Knowledge of third-party applications and integrations<\/b>\u00a0that enhance Microsoft Teams capabilities.\u00a0<\/li><\/ul><p><\/p><p><b>Additional Experience:<\/b><\/p><ul><li><b>Scripting and Automation<\/b>: Familiarity with PowerShell for managing Skype for Business, Ability to automate repetitive tasks using scripts.<\/li><li><b>Monitoring and Reporting<\/b>: Proficiency in monitoring server health, call quality, and usage, Knowledge of reporting tools and dashboards.<\/li><li><b>Collaboration Tools<\/b>: Awareness of SharePoint integration, OneDrive for Business, and Exchange Online, Understanding of federation and external communication.\u00a0<\/li><li><b>Mobile Device Management (MDM)<\/b>: Knowledge of MDM solutions for mobile clients using Skype for Business., Troubleshooting mobile app issues<\/li><li>Understanding of Microsoft 365 security, compliance, and governance features.<\/li><li><b>Microsoft certifications<\/b>\u00a0such as MS-700, MS-720, or MS-102 (not mandatory but a plus)<\/li><\/ul>\",\"ats_external_id\":\"R1706664\",\"location\":\"Gera, Thuringia\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T02:04:20.089+08:00\",\"created_at\":\"2026-02-16T16:07:00.336+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Skype-for-Business---MS-Teams-Consultant_R1706664\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Gera\",\"state\":\"Thuringia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"07545\",\"primary_location\":{\"id\":\"DE-WAH-GERAS-00\",\"wid\":\"337c12e780cf01064fd0207c63083b23\",\"descriptor\":\"DEU Gera Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jennifer.martin1@concentrix.com\"},\"first_name\":\"Martin, Jennifer Marie\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0262\",\"descriptor\":\"Lead Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366637\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Skype-for-Business---MS-Teams-Consultant_R1706664\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Gera-Work-at-Home\/Skype-for-Business---MS-Teams-Consultant_R1706664\/apply\",\"job_requisition_id\":\"R1706664\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1706664\",\"wid\":\"cbdb3c740860101333e3a22c01d70001\",\"descriptor\":\"Skype for Business & MS Teams Consultant (M\/F\/D)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"660\",\"campaign_id\":\"22326\",\"campaign_title\":\"Advisor I, Customer Service R1685349\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Centre Consultant\",\"street\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"address\":\"AUS Ballarat Corner University Drive and Vincent Drive\",\"city\":\"Ballarat\",\"state\":\"Victoria\",\"postal_code\":\"3350\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<h2>NOW <span>Hiring for roles commencing throughout March &amp; April<\/span><\/h2><p><\/p><h2>Looking to break into financial services or build a long-term corporate career?<br \/><br \/>We\u2019re expanding our team and are seeking customer-focused professionals to support members of one of Australia\u2019s leading superannuation funds. This is your opportunity to step into a secure, professional environment where your communication skills and service mindset will make a real impact.<\/h2><div><div><div><div><div><div><h2>We don\u2019t just hire for this role. We promote from it!<br \/><br \/>80% of our frontline leaders and many of our specialist support teams began right here. If you\u2019re motivated and career-driven, this could be the role for you!<\/h2><p><\/p><h2><b>Why Join Us?<\/b><\/h2><ul><li><h2>Paid, structured training with continued development and support<\/h2><\/li><li><h2>Monday to Friday roster between 8:00am\u20138:00pm \u2014 no weekend work!<\/h2><\/li><li><h2>$28.12 per hour &#43; 12% superannuation &#43; performance incentives<\/h2><\/li><li><h2>Vibrant Ballarat Office with free parking<\/h2><\/li><li><h2>Exposure to compliance, privacy and regulated environments<\/h2><\/li><li><h2>Stable full time hours - 38 hours per week on a rotating roster<\/h2><\/li><li><h2>Inclusive, supportive culture with wellbeing initiatives and team engagement activities<\/h2><\/li><li><h2>24\/7 Access to our employee wellbeing app<\/h2><\/li><\/ul><h2><\/h2><h2><b>What You\u2019ll Do<\/b><br \/><br \/>You\u2019ll be the first point of contact for members, delivering accurate and professional support across a range of superannuation enquiries. This includes:<\/h2><ul><li><h2>Assisting with online access, contributions and account updates<\/h2><\/li><li><h2>Supporting pension enquiries, withdrawals and investment options<\/h2><\/li><li><h2>Navigating multiple internal systems to resolve enquiries efficiently<\/h2><\/li><li><h2>Ensuring privacy, compliance and security standards are met<\/h2><\/li><li><h2>Providing clear, accurate and compliant information<\/h2><\/li><\/ul><p><\/p><h2>This is a high-volume inbound environment where attention to detail, empathy and efficiency are key.<\/h2><p><\/p><h2><b>What We\u2019re Looking For<\/b><\/h2><ul><li><h2>Clear and confident communication skills<\/h2><\/li><li><h2>Ability to multitask across systems while managing conversations<\/h2><\/li><li><h2>Resilience when handling complex or sensitive enquiries<\/h2><\/li><li><h2>A strong work ethic and commitment to personal accountability<\/h2><\/li><li><h2>A team-oriented approach with a genuine focus on customer outcomes<\/h2><\/li><\/ul><p><\/p><h2><b>Who This Suits<\/b><\/h2><ul><li><h2>Early career professionals wanting exposure to the corporate world<\/h2><\/li><li><h2>Experienced customer service professionals ready for progression - no call centre experience needed, bring your customer service skills and we&#39;ll do the rest<\/h2><\/li><li><h2>Individuals looking for stability and structured development<\/h2><\/li><li><h2>Candidates motivated by growth, not just a short-term role<\/h2><\/li><\/ul><p><\/p><h2>If you\u2019re ready to build a long-term career in a structured, growing organisation, we\u2019d love to hear from you!<br \/><br \/><b>Apply now and start your 2026 with purpose at Concentrix!<\/b><\/h2><h2><\/h2><h2><i>Concentrix is committed to fostering a diverse and inclusive workplace. We welcome applications from people of all backgrounds, including First Nations communities, and will provide reasonable adjustments throughout the recruitment process where required.<\/i><\/h2><\/div><\/div><\/div><\/div><\/div><\/div><h2><\/h2>\",\"ats_external_id\":\"R1685349\",\"location\":\"Ballarat, Victoria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:05:26.275+08:00\",\"created_at\":\"2026-02-16T16:06:56.724+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat\/BLT-Advisor-Talent-Pool_R1685349-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"organization_reference_id\":\"ICNAU\"},\"location\":{\"city\":\"Ballarat\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3350\",\"primary_location\":{\"id\":\"AU-BAL-UNIVE-01\",\"wid\":\"edb3cce502800181a7a45e826d0e9074\",\"descriptor\":\"AUS Ballarat Corner University Drive and Vincent Drive\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rexroland.balgos@concentrix.com\"},\"first_name\":\"Balgos, Rex Roland\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"},{\"id\":\"101569605\",\"wid\":\"7249e53a51ac012961555cfdc23f6834\",\"descriptor\":\"Amelia Page (101569605)\"},{\"id\":\"102975616\",\"wid\":\"73773b90272f101f8daa25d5ddba0000\",\"descriptor\":\"Sandeep Kumar (102975616)\"},{\"id\":\"102242469\",\"wid\":\"321493b908ad1016ba3073b88a8b0000\",\"descriptor\":\"Rex Roland Balgos (102242469)\"},{\"id\":\"103166928\",\"wid\":\"5b25cd47ceb7102301b6eab2c8d30000\",\"descriptor\":\"Kayla Crawford (103166928)\"},{\"id\":\"853520\",\"wid\":\"9f196ba80a870156ee8ee97203190a6a\",\"descriptor\":\"Ranjeet Mandal (853520)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361251\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat\/BLT-Advisor-Talent-Pool_R1685349-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Ballarat\/BLT-Advisor-Talent-Pool_R1685349-1\/apply\",\"job_requisition_id\":\"R1685349\"}],\"organizations\":[{\"wid\":\"740544c0a47f01e8b8c9c676c10f7038\",\"descriptor\":\"Concentrix Services Pty Ltd\",\"reference_id\":\"ICNAU\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNAU\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"danielle.wilson1@concentrix.com\"},\"first_name\":\"Danielle Wilson (103253059)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1685349\",\"wid\":\"29cd5392a437103cff6e7f30220e0000\",\"descriptor\":\"Call Centre Consultant\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1434\",\"campaign_id\":\"14044\",\"campaign_title\":\"Software Analyst I (TCF) R1705943\",\"campaign_type\":\"job_application\",\"job_title\":\"Ssr Golang Developer - Bilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a <b>Junior Golang Developer <\/b>for an important U.S.-based client.<\/p><p><\/p><p><b>Project:<\/b> Acceleration of platform alignment and deployment repeatability to support large, complex customer engagements and regulated environments, with an emphasis on improving release velocity, architectural consistency, and time-to-market.<\/p><p><\/p><p><b>SKILLS<\/b><\/p><h3><b>MUST HAVES<\/b><\/h3><ul><li><p>Junior \u00a03 years&#39; experience \u00a0\u00a0<\/p><\/li><li><p>Solid experience developing backend services in Golang.<\/p><\/li><li><p>Ability to build and maintain simple RESTful HTTP APIs, including routing, basic middleware, and error handling.<\/p><\/li><li><p>Familiarity with containerization concepts and building Docker images for Go services.<\/p><\/li><li><p>Exposure to Kubernetes as a runtime environment and willingness to learn how Helm charts are used to deploy services.<\/p><\/li><li><p>Basic understanding of configuration management using YAML and environment variables, with some experience using configuration libraries.<\/p><\/li><li><p>Experience working with at least one public cloud provider.<\/p><\/li><li><p>Comfortable using structured logging and health endpoints to troubleshoot services in lower environments.<\/p><\/li><li><p>Experience working with CI pipelines (e.g., Jenkins or similar) to run tests, linters, and builds as part of the development workflow.<\/p><\/li><li><p>Strong debugging skills, ownership mindset, and openness to feedback during code reviews.<\/p><\/li><\/ul><h3><\/h3><p><\/p><h3><b>NICE TO HAVES<\/b><\/h3><ul><li><p>Some exposure to building or maintaining Kubernetes operators\/controllers in Golang, or interest in learning operator patterns.<\/p><\/li><li><p>Familiarity with SSE, webhooks, or other event-driven HTTP patterns.<\/p><\/li><li><p>Basic understanding of observability concepts (logging, metrics, health checks) and how they integrate into monitoring stacks such as Prometheus.<\/p><\/li><li><p>Experience using Docker Compose or similar tools for local multi-service development.<\/p><\/li><li><p>Awareness of secure handling of secrets, certificates, and credentials in containerized environments.<\/p><\/li><li><p>Exposure to additional scripting or programming languages used around backend services (e.g., Lua or Python for QA\/automation) and comfort navigating a polyglot codebase.<\/p><\/li><\/ul><p><\/p><p>#JuniorDeveloper#Golang#GoDeveloper#BackendDeveloper#Microservices#Docker#Kubernetes#Jenkins#Remote#FullyRemote#AdvancedEnglish<br \/>#EnglishRequired<\/p>\",\"ats_external_id\":\"R1705943\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:09.877+08:00\",\"created_at\":\"2026-02-14T06:04:09.589+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Junior-Golang-Developer---Bilingual_R1705943\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"101153786\",\"wid\":\"2f9d1e25f89e1084290f0c770b2bf2e7\",\"descriptor\":\"Jessica Sanchez Segura (101153786)\"},{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0443\",\"descriptor\":\"Software Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360391\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Junior-Golang-Developer---Bilingual_R1705943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Junior-Golang-Developer---Bilingual_R1705943\/apply\",\"job_requisition_id\":\"R1705943\"}],\"organizations\":[{\"wid\":\"a784ff04cab101113fd63222a2070000\",\"descriptor\":\"7371 - Proofpoint Inc - PUSA6428\",\"reference_id\":\"PUSA6428\",\"custom_reference_id\":\"PUSA6428\",\"company_reference_id\":null},{\"wid\":\"6556ba7d689a101e086c1785866e0000\",\"descriptor\":\"COGS (GEO) CAT Technology and Engineering SL\",\"reference_id\":\"GEOCATTECHENGDI\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"},{\"wid\":\"5418aa3199ce011936dee008022c0000\",\"descriptor\":\"W0ZH5K Proofpoint Threat Research Gro\",\"reference_id\":\"W0ZH5K\",\"custom_reference_id\":\"W0ZH5K\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carla.zambelli@concentrix.com\"},\"first_name\":\"Carla Zambelli (102114505)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1705943\",\"wid\":\"70c00a26f3ca10132c1fcc7930f00000\",\"descriptor\":\"Ssr Golang Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"405\",\"campaign_id\":\"191\",\"campaign_title\":\"BG \/ Croatian \/ Relocation\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Croatian \u2013 Relocation to Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/li>\\n<li><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/li>\\n<li><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/li>\\n<li><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/li>\\n<li><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins are part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Croatian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/li>\\n<li><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/li>\\n<li><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/li>\\n<li><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/li>\\n<li>Starting date - 16th of March 2026<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location (Sofia, Bulgaria), close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li>Hotel Accommodation for 14 nights<\/li>\\n<li>Advance Payment upon request<\/li>\\n<li>Travel Reimbursement<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"2177934851\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:54.434+03:00\",\"created_at\":\"2026-02-13T09:18:02.590+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1435\",\"campaign_id\":\"14024\",\"campaign_title\":\"Project Manager (TCF) R1704435\",\"campaign_type\":\"job_application\",\"job_title\":\"Adobe Commerce Project Manager - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><span><span>We are looking for a talented and passionate Adobe Commerce Sr Project Manager to join our Commerce team in United States. This is a unique opportunity to work with several large clients and provide management expertise and guidance to clients and internal teams. The successful candidate will be a hands-on ecommerce professional with a wealth of technical experience in ecommerce and web development.<\/span><\/span><\/p><p><\/p><p><span><span>Responsibilities:<\/span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Lead and manage multiple<span>\u00a0<\/span><\/span><span>new &amp; existing<span>\u00a0<\/span><\/span><span>Adobe Commerce (Magento) projects from<span>\u00a0<\/span><\/span><span>inception<\/span><span><span>\u00a0<\/span>to completion<\/span><span><span>\u00a0<\/span>including<\/span><span><span>\u00a0<\/span>migrations, 3rd party integrations, custom development, and maintenance of existing client<span>\u00a0<\/span><\/span><span>websites<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Develop comprehensive project plans, including timelines, milestones, and resource allocation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure projects are delivered on time, within scope, and within<span>\u00a0<\/span><\/span><span>budget.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span>, track, and mitigate project risks and issues.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct daily\/weekly standup, planning, and status meetings with clients and project teams<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effectively balance the needs of the client and internal teams<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Client Management:<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Serve as the primary point of contact for clients, building and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span>strong relationships<\/span><span><span>\u00a0<\/span>and ensuring client confidence.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Understand client needs and translate them into actionable<span>\u00a0<\/span><\/span><span>development requirements<span>\u00a0<\/span><\/span><span>&amp;<span>\u00a0<\/span><\/span><span>project<\/span><span><span>\u00a0<\/span>plans.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provide regular updates and reports to clients on project status, milestones, and deliverables.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct client meetings, presentations, and demonstrations as needed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Team Coordination:<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with cross-functional teams, including developers, designers, analysts, and QA<\/span><span><span>\u00a0<\/span>all<span>\u00a0<\/span><\/span><span>located<\/span><span><span>\u00a0<\/span>onshore,<span>\u00a0<\/span><\/span><span>nearshore<\/span><span><span>\u00a0<\/span>and offshore.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assign tasks and responsibilities to team members, ensuring clarity and alignment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Monitor team performance and provide feedback and guidance to ensure project success.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Foster a collaborative and inclusive team environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Technical Expertise:<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Utilize in-depth knowledge of Adobe Commerce (Magento) to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>guide technical decisions and solutions<\/span><span><span>\u00a0<\/span>with clients<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Stay abreast of the latest trends and technologies in ecommerce and web development.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strategic Planning:<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to the development of ecommerce strategies and roadmaps for clients.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>opportunities for process improvements and innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support<span>\u00a0<\/span><\/span><span>in preparing project proposals with the ability to plan and prioritize work items, create cost estimates, and create a project schedule<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Align project goals with overall business<span>\u00a0<\/span><\/span><span>objectives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Required Qualifications:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>8<\/span><span>&#43; years of experience in project management, with a focus on ecommerce<\/span><span><span>\u00a0<\/span><\/span><span>development, operations, migrations, integrations, development, and maintenance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven experience with Adobe Commerce (Magento) and other ecommerce platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of web technologies, including HTML, CSS, JavaScript, and PHP.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication<\/span><span><span>\u00a0<\/span>(written &amp; verbal)<\/span><span>, presentation, and interpersonal skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Expertise<\/span><span><span>\u00a0<\/span>in Agile and Onsite\/Offshore Delivery model<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>5&#43; years of<span>\u00a0<\/span><\/span><span>experience using<\/span><span><span>\u00a0<\/span>Jira<\/span><span>,<span>\u00a0<\/span><\/span><span>Confluence,<span>\u00a0<\/span><\/span><span>Smartsheets<\/span><span>,<span>\u00a0<\/span><\/span><span>Asana,<span>\u00a0<\/span><\/span><span>Microsoft 365 are preferred<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Must<span>\u00a0<\/span><\/span><span>be able to present to senior management and key stakeholders<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Scrum Master and PMP certification<span>\u00a0<\/span><\/span><span>a must<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Experience managing project<\/span><span><span>\u00a0<\/span>budget<\/span><span>s<\/span><span><span>\u00a0<\/span>and resource management<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with large, enterprise-level clients.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong problem-solving<\/span><span>,<span>\u00a0<\/span><\/span><span>organizational<\/span><span><span>\u00a0<\/span><\/span><span>and analytical<\/span><span><span>\u00a0<\/span>skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple projects simultaneously.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A proactive and adaptable attitude in a fast-paced environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Fluent in English<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1704435\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"90000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-03-27T08:56:27.040+08:00\",\"created_at\":\"2026-02-12T22:03:38.900+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDAyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Adobe-Commerce-Project-Manager---Bilingual_R1704435\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102009973\",\"wid\":\"871dd66c54300107b3aa1ab5a5aa0000\",\"descriptor\":\"Maria del Pilar Puga Vizcaino (102009973)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0448\",\"descriptor\":\"Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360287\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Adobe-Commerce-Project-Manager---Bilingual_R1704435\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Adobe-Commerce-Project-Manager---Bilingual_R1704435\/apply\",\"job_requisition_id\":\"R1704435\"}],\"organizations\":[{\"wid\":\"2f8eab4e46f610287b1e8a67a6af0000\",\"descriptor\":\"(CORP) CAT Consulting SL\",\"reference_id\":\"COCATCONSULTING\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"e72f7283c24310079e3def9e205d0000\",\"descriptor\":\"22751 - Lamps Plus - 980004458\",\"reference_id\":\"980004458\",\"custom_reference_id\":\"980004458\",\"company_reference_id\":null},{\"wid\":\"dc0d72aebea710079edb8b9846e60000\",\"descriptor\":\"W0ZUDY Lamps Plus: Adobe Commerce Imp\",\"reference_id\":\"W0ZUDY\",\"custom_reference_id\":\"W0ZUDY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johan.aleman@concentrix.com\"},\"first_name\":\"Johan Aleman Rojas (102043529)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1704435\",\"wid\":\"ca31251cc4c9101110d8dc3cab5e0000\",\"descriptor\":\"Adobe Commerce Project Manager - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1976\",\"campaign_id\":\"18\",\"campaign_title\":\"Etraveli\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in&nbsp;<strong>German<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"2291794403\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:11.104+04:00\",\"created_at\":\"2026-02-12T18:17:13.984+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1977\",\"campaign_id\":\"17\",\"campaign_title\":\"Spotify\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with French and English\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!&nbsp;<\/p>\\n<p><strong>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?&nbsp;<\/strong>You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.&nbsp;<\/p>\\n<p><strong>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>French<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"1130352962\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:11.055+04:00\",\"created_at\":\"2026-02-12T18:13:04.612+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1978\",\"campaign_id\":\"15\",\"campaign_title\":\"Spotify\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with Italian and English\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!&nbsp;<\/p>\\n<p><strong>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?&nbsp;<\/strong>You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.&nbsp;<\/p>\\n<p><strong>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>Italian<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3279484410\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:10.589+04:00\",\"created_at\":\"2026-02-12T17:54:20.762+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1979\",\"campaign_id\":\"14\",\"campaign_title\":\"Etraveli\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We are growing!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Do you want flexible working time?&nbsp;Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 10:00p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/li>\\n<li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li>\\n<li>Maintain basic knowledge of client products and\/or services<\/li>\\n<li>Prepare complete and accurate work including appropriately notating accounts as required<\/li>\\n<li>Participate in activities designed to improve customer satisfaction and business performance<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Track, document and retrieve information in call tracking database<\/li>\\n<li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Fluency in French&nbsp;- both verbally and written<\/li>\\n<li>All training will be completed in English, so an advance level of the language is needed as well<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>At least 6 months of working experience in a customer service environment<\/li>\\n<li>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Be organized, have problem-solving and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Permanent Work at Home<\/li>\\n<li>Medical insurance<\/li>\\n<li>Life insurance<\/li>\\n<li>Performance bonus<\/li>\\n<li>Internet allowance<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About us:<\/strong><\/p>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p>\\n<p><br \/>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)<\/p>\",\"ats_external_id\":\"445186471\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-04-16T13:51:10.472+04:00\",\"created_at\":\"2026-02-12T17:44:30.318+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1436\",\"campaign_id\":\"14022\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1706017\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 Widows365\/EndPoint\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, ensuring seamless onboarding, adoption, and value realization across Microsoft\u2019s endpoint solutions, Windows 365, Azure Virtual Desktop (AVD), Intune, MCEM.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.<\/p><\/li><li><p>Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal.\u00a0<\/p><\/li><li><p>Explore growth opportunities:\u00a0Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.\u00a0<\/p><\/li><li><p>Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer\u2019s AI transformation journey.\u00a0<\/p><\/li><li><p>Embrace a growth mindset:\u00a0Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.\u202f<\/p><\/li><li><p>Learn-it-all:\u00a0Demonstrate\u00a0a self-learner mindset through continuous, self-directed learning in areas such as\u00a0endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and\u00a0maintain\u00a0technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.\u202f\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10&#43; years experience in cloud\/infrastructure technologies, information technology (IT) consulting\/support, systems administration, network operations, software development\/support, technology solutions, practice development, architecture, and\/or consulting OR equivalent experience.<\/p><\/li><li><p>10&#43; years experience working in a customer-facing role (e.g., internal and\/or external) relevant to this role.<\/p><\/li><li><p>Proficiency in French and English Language<\/p><\/li><li><p>Technical\u00a0certifications\u00a0in\u00a0relevant technologies or disciplines\u00a0(e.g.,\u00a0Azure\u00a0Architecture and Administration,\u00a0Microsoft 365\u00a0Endpoint\u00a0Administration,\u00a0Virtualization Technologies, etc.)\u00a0<\/p><\/li><li><p>Deep technical expertise in Windows 365, Azure Virtual Desktop, Microsoft Intune, MECM, and Migration from MECM to Intune running at Enterprise-scale.\u00a0<\/p><\/li><li><p>Solid hands-on experience leading technical projects relevant to this role.\u00a0<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1706017\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:41:41.754+08:00\",\"created_at\":\"2026-02-12T16:04:29.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDAyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1706017-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360249\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1706017-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Cloud-Solution-Architect---Widows365-EndPoint_R1706017-1\/apply\",\"job_requisition_id\":\"R1706017\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1706017\",\"wid\":\"bcb74f9cbac01012ba12332ddc3e0000\",\"descriptor\":\"Cloud Solution Architect \u2013 Widows365\/EndPoint\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1437\",\"campaign_id\":\"14021\",\"campaign_title\":\"Associate, Customer Acquisition R1701588\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701588\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-13T12:03:54.136+08:00\",\"created_at\":\"2026-02-12T16:04:28.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDAyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1701588\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kalaivani.pnathan@concentrix.com\"},\"first_name\":\"P Nathan, Kalaivani\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360176\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1701588\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Customer-Acquisition_R1701588\/apply\",\"job_requisition_id\":\"R1701588\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohmmadubaid.chesti@concentrix.com\"},\"first_name\":\"Ubaid Chesti (102388572)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701588\",\"wid\":\"e86a89120c1c101213b2ae1d21230000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"241\",\"campaign_id\":\"303\",\"campaign_title\":\"Danish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Danish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Danish&nbsp;<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Danish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"472391159\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-07T12:24:53.734+03:00\",\"created_at\":\"2026-02-12T15:11:39.630+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1438\",\"campaign_id\":\"14015\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1694075\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Quality Engineer: Global Analytic\",\"street\":\"IND Bangalore - 1st Floor Block G4 Aspen Building, Embassy Manyata Business Park\",\"address\":\"IND Bangalore - 1st Floor Block G4 Aspen Building, Embassy Manyata Business Park\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560045\",\"region\":null,\"country\":\"India\",\"short_description\":\"We\u2019re Concentrix. A new breed of tech company \u2014 Human-centered. Tech-powered. Intelligence-fueled.\\n\\nWe create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.\\n\\nOur game-changers:\\n\\n* Challenge Conventions\\n\\n* Deliver outcomes unimagined\\n\\n* Create experiences that go beyond WOW\\n\\nIf this is you, we would love to discuss career opportunities with you.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.\\n\\nConcentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country\/region.\\n\\nWe\u2019re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.\\n\\n#LI-Onsite\\n\\nWe are a dedicated data and analytics team that provides support to one of our top Australian clients. Our primary focus is on collaborating with Operations and the Client to Design, Build, and Execute strategies that enhance customer experience (CX) and employee experience (EX). Additionally, we work closely with cross-functional teams, leveraging global best practices to equip Operations with valuable insights and tools. By partnering with various stakeholders, we aim to optimize operational efficiency and drive continuous improvement in service delivery.\",\"long_description\":\"<p><b>Duties and Responsibilities: <\/b><br \/>Develop and implement comprehensive testing strategies for AI models and systems.<\/p><ul><li><p><span>Design and execute test cases to evaluate the accuracy, performance, and reliability of AI models.<\/span><\/p><\/li><li><p>Automate testing processes to streamline quality assurance workflows and improve efficiency.<\/p><\/li><li><p>Collaborate with data scientists, AI researchers, and software engineers to understand model functionality and identify testing requirements.<\/p><\/li><li><p>Monitor and analyze test results, identify defects and issues, and work with the development team to resolve them.<\/p><\/li><li><p>Conduct performance testing to ensure AI models operate efficiently under various conditions and workloads.<\/p><\/li><li><p>Stay updated with the latest advancements in AI and testing methodologies to continuously improve testing practices.<\/p><\/li><li><p>Provide detailed documentation of testing processes, methodologies, and results.<\/p><\/li><li><p>Ensure compliance with industry standards and best practices for AI quality assurance.<\/p><\/li><\/ul><p><\/p><p><b>Experience \u2013 5 to 8 Years <\/b><\/p><p><b>Location \u2013 Bangalore Client location <\/b><\/p><p><b>Mode of Work \u2013 Work from office <\/b><\/p><p>Automation Tester who has tested AI Products<\/p><ul><li><p>Product Testing Strategy - someone who has worked upon<\/p><\/li><li><p>API testing, Automation Framework, BDD, Python &#43; Behave, Git Version Control, Evaluation reporting and communication, CI\/CD Integration.<\/p><\/li><li><p>LLM Evaluation and Testing for Accuracy, relevance, and context of responses or outputs, Feedback mechanism and continuous validation<\/p><\/li><li><p>Testing for Bias, Safety and non-subjective response handling \/ fall back<\/p><\/li><li><p>Basic perf testing p50\/ p95, response time SLA, load testing<\/p><\/li><li><p>Data storage, traceability, and auditability.\u00a0<\/p><\/li><li><p>Handling edge cases, harmful prompts, etc.<\/p><\/li><li><p>Any legal framework application for testing before production<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1694075\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"2000000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-04-01T14:43:39.816+08:00\",\"created_at\":\"2026-02-12T14:10:20.735+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDAxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---1st-Floor-Block-G4-Aspen-Building-Embassy-Manyata-Business-Park\/AI-Quality-Engineer--Global-Analytic_R1694075\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560045\",\"primary_location\":{\"id\":\"IN-BAN-MANYA-10\",\"wid\":\"aa30591a973f104a949f7812fc140000\",\"descriptor\":\"IND Bangalore - 1st Floor Block G4 Aspen Building, Embassy Manyata Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sahana.das@concentrix.com\"},\"first_name\":\"Das, Sahana\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"103284330\",\"wid\":\"d414332454df10085e3b0506e15f0000\",\"descriptor\":\"Sahana Das (103284330)\"},{\"id\":\"103111430\",\"wid\":\"3ca7513d3442100d7aaebb898edc0000\",\"descriptor\":\"Priya Vincent (103111430)\"},{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"103308586\",\"wid\":\"69b72355c7c5100fb960fd0dff3c0000\",\"descriptor\":\"Tripti Madaan (103308586)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364390\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---1st-Floor-Block-G4-Aspen-Building-Embassy-Manyata-Business-Park\/AI-Quality-Engineer--Global-Analytic_R1694075\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---1st-Floor-Block-G4-Aspen-Building-Embassy-Manyata-Business-Park\/AI-Quality-Engineer--Global-Analytic_R1694075\/apply\",\"job_requisition_id\":\"R1694075\"}],\"organizations\":[{\"wid\":\"cbda58aca1fc01114161979006800000\",\"descriptor\":\"7103 - Symplr - PUSA6417\",\"reference_id\":\"PUSA6417\",\"custom_reference_id\":\"PUSA6417\",\"company_reference_id\":null},{\"wid\":\"df0b46807c3a011938add1f571d10000\",\"descriptor\":\"W0ZGY0 Symplr Uxresearch\",\"reference_id\":\"W0ZGY0\",\"custom_reference_id\":\"W0ZGY0\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0173264c6e2420112c83\",\"descriptor\":\"-\",\"reference_id\":\"ANALYTICS_Hypen_IND\",\"custom_reference_id\":\"ANALYTICS_Hypen_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f0161bca1e39f1d115446\",\"descriptor\":\"ALYT\",\"reference_id\":\"ALYT\",\"custom_reference_id\":\"ALYT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vijaya.kasu@concentrix.com\"},\"first_name\":\"Vijayalakshmi Kasu (102275104)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1694075\",\"wid\":\"8a8c06a948ee10080c81f70c3dee0000\",\"descriptor\":\"AI Quality Engineer: Global Analytic\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1792\",\"campaign_id\":\"82\",\"campaign_title\":\"GTM Dubai - Aldar CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor- Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"2566210170\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T03:59:13.652+04:00\",\"created_at\":\"2026-02-12T13:06:16.552+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1439\",\"campaign_id\":\"13994\",\"campaign_title\":\"Sr. Analyst, COPC R1705694\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de Projet Am\u00e9lioration Continue\",\"street\":\"FRA La Croix St Ouen - ZAC du Parc Tertiaire 98 impasse Les Terres au pr\u00e9 des \u00eeles-Compiegne\",\"address\":\"FRA La Croix St Ouen - ZAC du Parc Tertiaire 98 impasse Les Terres au pr\u00e9 des \u00eeles-Compiegne\",\"city\":\"La Croix St Ouen\",\"state\":null,\"postal_code\":\"60610\",\"region\":null,\"country\":\"France\",\"short_description\":\"V\u00e9ritable partenaire de la production, le\/la Chef(fe) de projet Am\u00e9lioration Continue accompagne les projets et les \u00e9quipes dans leurs d\u00e9marches qualit\u00e9, performance et transformation op\u00e9rationnelle, avec pour objectif d\u2019atteindre une excellence durable au service de nos clients.\\n\\nDans un contexte de forte \u00e9volution des m\u00e9tiers de la relation client, marqu\u00e9 par le d\u00e9ploiement d\u2019outils digitaux et de solutions d\u2019intelligence artificielle, il\/elle contribue activement \u00e0 l\u2019optimisation des processus, \u00e0 la fiabilisation des dispositifs qualit\u00e9 et \u00e0 l\u2019am\u00e9lioration continue de la performance globale du site, en s\u2019appuyant sur l\u2019analyse et le diagnostic, la mise en \u0153uvre de m\u00e9thodologies d\u2019am\u00e9lioration, l\u2019innovation technologique, l\u2019accompagnement du changement ainsi que le reporting et le suivi de l\u2019efficience.\",\"long_description\":\"<p><b>Mission g\u00e9n\u00e9rale<\/b><\/p><p>V\u00e9ritable partenaire de la production, le\/la Chef(fe) de projet Am\u00e9lioration Continue accompagne les projets et les \u00e9quipes dans leurs d\u00e9marches qualit\u00e9, performance et transformation op\u00e9rationnelle, avec pour objectif d\u2019atteindre une excellence durable au service de nos clients.<\/p><p><\/p><p>Dans un contexte de forte \u00e9volution des m\u00e9tiers de la relation client, marqu\u00e9 par le d\u00e9ploiement d\u2019outils digitaux et de solutions d\u2019intelligence artificielle, il\/elle contribue activement \u00e0 l\u2019optimisation des processus, \u00e0 la fiabilisation des dispositifs qualit\u00e9 et \u00e0 l\u2019am\u00e9lioration continue de la performance globale du site, en s\u2019appuyant sur l\u2019analyse et le diagnostic, la mise en \u0153uvre de m\u00e9thodologies d\u2019am\u00e9lioration, l\u2019innovation technologique, l\u2019accompagnement du changement ainsi que le reporting et le suivi de l\u2019efficience.<\/p><p><\/p><p><b>Pilotage de la performance et des processus :<\/b><\/p><ul><li>Accompagner les projets et les services dans le pilotage de la performance op\u00e9rationnelle et de la qualit\u00e9 (indicateurs, tableaux de bord, analyses de r\u00e9sultats).<\/li><\/ul><ul><li>Apporter un support m\u00e9thodologique aux \u00e9quipes dans l\u2019analyse des causes racines et la construction de plans d\u2019actions orient\u00e9s r\u00e9sultats.<\/li><\/ul><ul><li>V\u00e9rifier, valider et optimiser les outils de pilotage de la performance (matrices, grilles, KPI).<\/li><\/ul><ul><li>Veiller au respect et \u00e0 l\u2019am\u00e9lioration continue des processus d\u2019\u00e9talonnage.<\/li><\/ul><ul><li>Conseiller et accompagner les projets dans la mise en \u0153uvre des strat\u00e9gies d\u2019\u00e9coute client (ciblage, guides d\u2019\u00e9coute, grilles qualit\u00e9), dans le respect des exigences normatives (NF).<\/li><\/ul><ul><li>Identifier les dysfonctionnements, effectuer des remont\u00e9es d\u2019anomalies et proposer des \u00e9volutions des outils, m\u00e9thodes et process, y compris digitaux.<\/li><\/ul><p><\/p><p><b>Am\u00e9lioration continue et transformation :<\/b><\/p><ul><li>Animer la dynamique d\u2019am\u00e9lioration continue sur le site en lien \u00e9troit avec la production et les fonctions support.<\/li><\/ul><ul><li>Identifier, capitaliser et partager les bonnes pratiques op\u00e9rationnelles, en int\u00e9grant les apports des nouvelles technologies et de l\u2019IA<\/li><\/ul><ul><li>Contribuer aux projets de transformation des organisations et des m\u00e9tiers, notamment via l\u2019optimisation des parcours, l\u2019automatisation de certaines activit\u00e9s et l\u2019exploitation de la donn\u00e9e.<\/li><\/ul><ul><li>Animer des revues projets, des ateliers d\u2019am\u00e9lioration et des formations aupr\u00e8s des \u00e9quipes op\u00e9rationnelles.<\/li><\/ul><p><\/p><p><b>Qualit\u00e9 et certifications :<\/b><\/p><ul><li>Accompagner les projets dans la pr\u00e9paration et le suivi des audits de certification.<\/li><\/ul><ul><li>\u00catre le relais local des d\u00e9marches de certification, en garantissant la conformit\u00e9 des pratiques et la mont\u00e9e en comp\u00e9tence des \u00e9quipes<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9 :<\/b><\/p><ul><li>Formation Bac&#43;3 \u00e0 Bac&#43;5 en qualit\u00e9, am\u00e9lioration continue ou gestion de projet<\/li><\/ul><ul><li>Exp\u00e9rience en am\u00e9lioration continue \/ qualit\u00e9 \/ pilotage de la performance, id\u00e9alement en environnement de relation client.<\/li><\/ul><ul><li>La ma\u00eetrise de l\u2019anglais est un v\u00e9ritable plus et facilitera l\u2019exercice de la fonction<\/li><\/ul><ul><li>App\u00e9tence pour les outils digitaux, la data et l\u2019IA appliqu\u00e9s \u00e0 l\u2019optimisation des processus.<\/li><\/ul><ul><li>Capacit\u00e9 \u00e0 accompagner le changement, \u00e0 animer des \u00e9quipes et \u00e0 travailler en transverse.<\/li><\/ul><ul><li>Intelligence relationnelle<\/li><\/ul><ul><li>Esprit analytique, orientation r\u00e9sultats et satisfaction client.<\/li><\/ul>\",\"ats_external_id\":\"R1705694\",\"location\":\"La Croix St Ouen\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:40:48.142+08:00\",\"created_at\":\"2026-02-11T22:13:58.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Croix-St-Ouen---ZAC-du-Parc-Tertiaire-98-impasse-Les-Terres-au-pr-des-les-Compiegne\/Chef-de-Projet-Amlioration-Continue_R1705694\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"COPC\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8dde7888659c101ac0bcf9bb7ff90000\",\"descriptor\":\"Concentrix Compi\u00e8gne France\",\"reference_id\":\"WFR16\",\"organization_reference_id\":\"WFR16\"},\"location\":{\"city\":\"La Croix St Ouen\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"60610\",\"primary_location\":{\"id\":\"FR-LAC-ZACDU-01\",\"wid\":\"758843d2c957101d47a64b36820c0000\",\"descriptor\":\"FRA La Croix St Ouen - ZAC du Parc Tertiaire 98 impasse Les Terres au pr\u00e9 des \u00eeles-Compiegne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marc.vadius@concentrix.com\"},\"first_name\":\"Vadius, Marc\"},\"categories\":[{\"descriptor\":\"CF COPC\"}],\"recruiters\":[{\"id\":\"102558315\",\"wid\":\"da7d7d2449a2101032d808e669900000\",\"descriptor\":\"Marc Vadius (102558315)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0203\",\"descriptor\":\"Sr. Analyst, COPC\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360090\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Croix-St-Ouen---ZAC-du-Parc-Tertiaire-98-impasse-Les-Terres-au-pr-des-les-Compiegne\/Chef-de-Projet-Amlioration-Continue_R1705694\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-La-Croix-St-Ouen---ZAC-du-Parc-Tertiaire-98-impasse-Les-Terres-au-pr-des-les-Compiegne\/Chef-de-Projet-Amlioration-Continue_R1705694\/apply\",\"job_requisition_id\":\"R1705694\"}],\"organizations\":[{\"wid\":\"8dde7888659c101ac0bcf9bb7ff90000\",\"descriptor\":\"Concentrix Compi\u00e8gne France\",\"reference_id\":\"WFR16\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR16\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephanie.grangeon@concentrix.com\"},\"first_name\":\"Stephanie Grangeon (102566334)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1705694\",\"wid\":\"322f661899bc1012797ced75b4380000\",\"descriptor\":\"Chef de Projet Am\u00e9lioration Continue\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1440\",\"campaign_id\":\"13993\",\"campaign_title\":\"Associate Director, Sales R1699486\",\"campaign_type\":\"job_application\",\"job_title\":\"Enterprise Seller - BPO Nordic and Baltics\",\"street\":\"SWE Solna Solna Strandv\u00e4g 84\",\"address\":\"SWE Solna Solna Strandv\u00e4g 84\",\"city\":\"Solna\",\"state\":null,\"postal_code\":\"17154\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"The Enterprise Seller is pivotal in creating and closing complex deals, aligning with clients' strategic objectives, and delivering Concentrix's tech-powered solutions and human-centered services. This strategic individual contributor role involves managing opportunities from initial sales qualification to closure, leveraging enterprise solution selling, and nurturing relationships with key decision-makers. The role thrives in a high-culture team environment fostering growth and development.\",\"long_description\":\"<p><b>Strategic Selling &amp; Business Growth:<\/b><\/p><ul><li><p>Originate, shape, and close complex sales opportunities while maintaining an active target list and deal funnel.<\/p><\/li><li><p>Cultivate new client relationships from initial contact to final agreement.<\/p><\/li><li><p>Demonstrate a deep understanding of CX Operations and innovative tech solutions for B2B and B2C sectors.<\/p><\/li><li><p>Engage C-level executives with compelling narratives and maintain strategic relationships across multiple business lines.<\/p><\/li><li><p>Provide leadership to virtual pursuit teams, developing win strategies and articulating a differentiated value proposition.<\/p><\/li><li><p>Lead negotiations for complex transactions and actively manage business growth with urgency and strategic insight.<\/p><\/li><\/ul><p><\/p><p><b>Knowledge &amp; Expertise:<\/b><\/p><ul><li><p>Build a strong understanding of target clients&#39; strategic business objectives and the BPO and technical services landscape.<\/p><\/li><li><p>Develop and execute long-term growth strategies in alignment with sector and portfolio strategies.<\/p><\/li><li><p>Stay updated on industry trends and emerging technologies.<\/p><\/li><\/ul><p><\/p><p><b>Collaboration &amp; Coordination:<\/b><\/p><ul><li><p>Work closely with Portfolio and Sector Leaders, aligning sales strategies with business goals.<\/p><\/li><li><p>Leverage internal resources to propose high-value and profitable solutions.<\/p><\/li><\/ul><p><\/p><p><b>Reporting &amp; Analytics:<\/b><\/p><ul><li><p>Monitor sales performance, tracking key metrics, and reporting to Sales Leaders.<\/p><\/li><li><p>Gather client feedback to inform strategic improvements and service offerings.<\/p><\/li><\/ul><p><\/p><p><b>Professional Development:<\/b><\/p><ul><li><p>Engage in continuous learning and seek opportunities for career advancement within Concentrix.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Bachelor&#39;s degree in Business Administration, Marketing, or a related field.<\/p><\/li><li><p>5-10 years of experience, with at least 5&#43; years in the CX tech and BPO market fields.<\/p><\/li><li><p>Strong communication, interpersonal, problem-solving, and conflict-resolution skills.<\/p><\/li><li><p>Proficient in CRM systems (e.g., Salesforce).<\/p><\/li><li><p>Ability to work collaboratively in a team environment and manage time effectively.<\/p><\/li><li><p>Swedish C1\/Native Level &#43; Fluent English C1<\/p><\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1699486\",\"location\":\"Solna\",\"job_type\":\"full_time\",\"salary\":\"80500\",\"salary_type\":\"monthly\",\"salary_currency\":\"SEK\",\"updated_at\":\"2026-03-27T08:01:49.863+08:00\",\"created_at\":\"2026-02-11T20:03:59.372+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Solna-Solna-Strandvg-84\/Enterprise-Seller---BPO-Nordic-and-Baltics_R1699486\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b6842b26be0000\",\"descriptor\":\"Concentrix Sweden AB\",\"reference_id\":\"WSE03\",\"organization_reference_id\":\"WSE03\"},\"location\":{\"city\":\"Solna\",\"state\":null,\"country\":{\"wid\":\"6a800a4736884df5826858d435650f45\",\"iso2\":\"SE\",\"iso3\":\"SWE\",\"descriptor\":\"Sweden\",\"iso_numeric\":\"752\"},\"postal_code\":\"17154\",\"primary_location\":{\"id\":\"SE-STO-SOLNA-02\",\"wid\":\"04ddd1cc6dd4101a44845c617e220000\",\"descriptor\":\"SWE Solna Solna Strandv\u00e4g 84\"}},\"languages\":[\"English\",\"Swedish\"],\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1414\",\"descriptor\":\"Associate Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361401\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Solna-Solna-Strandvg-84\/Enterprise-Seller---BPO-Nordic-and-Baltics_R1699486\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SWE-Solna-Solna-Strandvg-84\/Enterprise-Seller---BPO-Nordic-and-Baltics_R1699486\/apply\",\"job_requisition_id\":\"R1699486\"}],\"organizations\":[{\"wid\":\"68520d4d86d310165c708b9cec8c0000\",\"descriptor\":\"(REGION) DOMESTIC SALES\",\"reference_id\":\"RGDOMESTICSALE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e211015710172fda1410000\",\"descriptor\":\"W0ZVDF Mlh&Norbalrgn_Cso\",\"reference_id\":\"W0ZVDF\",\"custom_reference_id\":\"W0ZVDF\",\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b6842b26be0000\",\"descriptor\":\"Concentrix Sweden AB\",\"reference_id\":\"WSE03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSE03\"},{\"wid\":\"d9dc4c0e0e5d10156ed365c70bd00000\",\"descriptor\":\"23228 - Opexother - MLHNORRGNCSO\",\"reference_id\":\"MLHNORRGNCSO\",\"custom_reference_id\":\"MLHNORRGNCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arvid.svensk@concentrix.com\"},\"first_name\":\"Arvid Svensk (102386455)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1699486\",\"wid\":\"aff9fa0dbaff1010ec797aca90e90000\",\"descriptor\":\"Enterprise Seller - BPO Nordic and Baltics\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1441\",\"campaign_id\":\"13984\",\"campaign_title\":\"Specialist, Account Manager R1703730\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition (Thai Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<p><span>The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client\u2019s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth.<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Drive sales to B2B clients as well as partners, resellers, and distributors, acting as the primary first point of contact<\/span><\/li><li><span>Provide accurate weekly, monthly, and quarterly sales forecasts<\/span><\/li><li><span>Demonstrate strong product knowledge and technical understanding of services to assess client requirements effectively<\/span><\/li><li><span>Initiate proactive steps to address customer concerns or roadblocks that may impact satisfaction or product usage<\/span><\/li><li><span>Manage external competitive pressures and handle objections to retain existing customers and win new business<\/span><\/li><li><span>Manage a high volume of customer interactions daily via phone and email, with the majority being outbound communication<\/span><\/li><li><span>Collaborate closely with your team and management to deliver a professional and consistent customer experience<\/span><\/li><li><span>Maintain and update the customer management system (CRM) to ensure accurate and complete data capture<\/span><\/li><li><span>Execute sales motions including lead qualification, lead conversion, account health checks, acting as the voice of the customer, and contract renewals<\/span><\/li><li><span>Work collaboratively within a team environment and report directly to a Sales Manager<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1703730\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6900\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:31:37.813+08:00\",\"created_at\":\"2026-02-11T10:05:03.993+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Account-Manager--Thai-Speaker-_R1703730\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"Thai\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362000\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Account-Manager--Thai-Speaker-_R1703730\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Account-Manager--Thai-Speaker-_R1703730\/apply\",\"job_requisition_id\":\"R1703730\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6662d828b62c10122f290d084e330000\",\"descriptor\":\"24002 - LGCORP - 980005607\",\"reference_id\":\"980005607\",\"custom_reference_id\":\"980005607\",\"company_reference_id\":null},{\"wid\":\"db22c8b8985e101268f02056d9340000\",\"descriptor\":\"W0ZWO1 Lg Electronics Kul\",\"reference_id\":\"W0ZWO1\",\"custom_reference_id\":\"W0ZWO1\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laiyee.yeow@concentrix.com\"},\"first_name\":\"Mayvin Yeow (015411)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703730\",\"wid\":\"5544055b9fa110121413c4f23cee0000\",\"descriptor\":\"Specialist, Customer Acquisition (Thai Speaker)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p>Requirement<\/p><ul><li><p>Strong relationship-building and communication skills.<\/p><\/li><li><p>Experience in channel sales, account management, or partnership roles.<\/p><\/li><li><p>Understanding of B2B business ecosystem and display solutions (if applicable).<\/p><\/li><li><p>Ability to manage multiple partners and prioritize tasks.<\/p><\/li><li><p>Data-driven mindset with strong reporting and forecasting skills.<\/p><\/li><li><p>Comfortable presenting to stakeholders and driving business conversations.<\/p><\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li><p>5 days&#39; work week (Monday - Friday)<\/p><\/li><li><p>KL Office is located at Wisma Mont Kiara<\/p><\/li><li><p>Permanent position<\/p><\/li><li><p>Hybrid until further notice<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1442\",\"campaign_id\":\"13980\",\"campaign_title\":\"Specialist, Sales Trainer R1704218\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Enablement Trainer (Spanish-speaking) Remote - PM03\",\"street\":\"ESP Olivenza - Railway Building\",\"address\":\"ESP Olivenza - Railway Building\",\"city\":\"Olivenza\",\"state\":\"Badajoz\",\"postal_code\":\"06100\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><span>\u00bfQuieres formar parte de un equipo innovador y en crecimiento? Somos un l\u00edder global en tecnolog\u00eda y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas \u2014las que usas cada d\u00eda\u2014 a mejorar sus negocios a trav\u00e9s de la tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/p><p><\/p><p><span>Si buscas crecer e inspirarte, como <\/span><b><span>Sales Enablement Trainer <\/span><\/b><span> en modalidad <\/span><b><span>Remoto desde Espa\u00f1a<\/span><\/b><span>, formar\u00e1s parte de nuestro equipo de game-changers que est\u00e1n impulsando las marcas del futuro.<\/span><\/p><div><\/div><h2><span>Lo que har\u00e1s en este puesto<\/span><\/h2><p><span>Como Sales Enablement Trainer en nuestro equipo:<\/span><\/p><ul><li><p>Impulsar una cultura de ventas ganadora en toda la operaci\u00f3n, logrando un equipo colaborativo y motivado capaz de impulsar el rendimiento y cumplir\/superar los objetivos.<\/p><\/li><li><p>Colaborar estrechamente con el Team Leader en acciones recomendadas, retroalimentaci\u00f3n y resoluci\u00f3n de inquietudes.<\/p><\/li><li><p>Hacer seguimiento diario del rendimiento de ventas y apoyar a los Team Leads en impulsar resultados incrementales, planes \u201cGet to Green\u201d y planes de mejora del desempe\u00f1o.<\/p><\/li><li><p>Facilitar el desarrollo continuo de los agentes para permitir una r\u00e1pida progresi\u00f3n en los niveles de rendimiento; actuar como mentor\/a de confianza para ayudar a los perfiles rezagados a alcanzar y mantener altos objetivos de ventas y servicio.<\/p><\/li><li><p>Asegurar un pipeline de talento disponible y un plan de sucesi\u00f3n claro dentro de los equipos para desarrollar expertos en ventas dentro de la organizaci\u00f3n.<\/p><\/li><li><p>Entrenar a los Team Leaders para mejorar los resultados y capacidades de ventas del equipo.<\/p><\/li><li><p>Realizar sesiones regulares de calibraci\u00f3n 1:1 y en equipo; participar en calibraciones semanales de calidad para aportar claridad sobre \u00e1reas de enfoque y acciones asociadas.<\/p><\/li><li><p>Crear e impartir sesiones de coaching ad hoc para abordar brechas de rendimiento y desarrollar habilidades de agentes, coaches y managers.<\/p><p>Presentar los KPI de Ventas y Calidad y sus insights en las reuniones WBR y Quality Calls.<\/p><\/li><li><p>Analizar informes cr\u00edticos del negocio para orientar decisiones y \u00e1reas de enfoque.<\/p><\/li><li><p>Impulsar la motivaci\u00f3n mediante m\u00e9todos sin coste para mejorar el \u00e1nimo y la energ\u00eda en el equipo.<\/p><\/li><li><p>Asegurar la inclusi\u00f3n de los equipos en modalidad WAH (trabajo desde casa).<\/p><\/li><\/ul><div><\/div><h2><span>Tus cualificaciones<\/span><\/h2><p><span>Concentrix es una gran opci\u00f3n si t\u00fa:<\/span><\/p><ul><li><p><span>Tienes nivel nativo de espa\u00f1ol e ingl\u00e9s avanzado.<\/span><\/p><\/li><li><p><span>Cuentas con m\u00e1s de 3 a\u00f1os de experiencia en atenci\u00f3n al cliente, formaci\u00f3n o ventas.<\/span><\/p><\/li><li><p><span>Posees titulaci\u00f3n universitaria (Bachelor\u2019s degree).<\/span><\/p><\/li><li><p><span>Tienes experiencia en formaci\u00f3n dentro de tu grupo de pares.<\/span><\/p><\/li><li><p><span>Has trabajado en entornos de alto volumen de llamadas.<\/span><\/p><\/li><li><p><span>Tienes experiencia con Salesforce.com o CRM similar.<\/span><\/p><\/li><li><p><span>Posees habilidades t\u00e9cnicas en MS Office.<\/span><\/p><\/li><li><p><span>Tienes experiencia demostrando m\u00faltiples estrategias, plataformas y habilidades a audiencias variadas.<\/span><\/p><\/li><\/ul><p><\/p><p><span>\u00bfNo cumples con todos los requisitos? No pasa nada. Estamos comprometidos con crear un entorno diverso, inclusivo y aut\u00e9ntico para todos. Si sientes que no marcas todas las casillas, te animamos igualmente a postularte. Haremos lo posible por conectarte con el puesto adecuado, ya sea este u otro.<\/span><\/p><div><\/div><h2><span>\u00bfQu\u00e9 ofrecemos?<\/span><\/h2><ul><li><p><span>Contrato permanente a jornada completa \u2014 39 horas\/semana, en horario rotativo de lunes a domingo entre 09:00 y 21:00.<\/span><\/p><\/li><li><p>Salario de <b><span>25,000<\/span><\/b><span>\u00a0<\/span> brutos al a\u00f1o<\/p><\/li><li><p><span>Modalidad <\/span><b><span>100% remota desde Espa\u00f1a<\/span><\/b><span>.<\/span><\/p><\/li><li><p><span>Formaci\u00f3n inicial completa y remunerada sobre la empresa y el proyecto.<\/span><\/p><\/li><li><p><span>Programa de desarrollo profesional y cursos especializados.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p>R1704218<\/p>\",\"ats_external_id\":\"R1704218\",\"location\":\"Olivenza, Badajoz\",\"job_type\":\"full_time\",\"salary\":\"1634.32\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T18:08:12.348+08:00\",\"created_at\":\"2026-02-11T00:03:56.857+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Olivenza---Railway-Building\/Sales-Coach--English---Spanish---speaking--PM03_R1704218\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"location\":{\"city\":\"Olivenza\",\"state\":\"Badajoz\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"06100\",\"primary_location\":{\"id\":\"ES-OLI-RAILW-01\",\"wid\":\"9dab453fb2e3019befbf39ff49236ec3\",\"descriptor\":\"ESP Olivenza - Railway Building\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3244\",\"descriptor\":\"Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369058\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Olivenza---Railway-Building\/Sales-Coach--English---Spanish---speaking--PM03_R1704218\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Olivenza---Railway-Building\/Sales-Coach--English---Spanish---speaking--PM03_R1704218\/apply\",\"job_requisition_id\":\"R1704218\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"custom_reference_id\":null,\"company_reference_id\":\"YES01\"},{\"wid\":\"06100e3882fa01e743ce733b1e214396\",\"descriptor\":\"5236 - Philipmorris - PHILIPMORRISES\",\"reference_id\":\"PHILIPMORRISES\",\"custom_reference_id\":\"PHILIPMORRISES\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"06100e3882fa01effe14ff7a1a213e92\",\"descriptor\":\"W0ZE2H Philip Morris Spain\",\"reference_id\":\"W0ZE2H\",\"custom_reference_id\":\"W0ZE2H\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paulo.guerreiro1@concentrix.com\"},\"first_name\":\"Paulo Jorge Guerreiro Nunes (103388605)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704218\",\"wid\":\"cbdb3c740860101224f1b77382bf0000\",\"descriptor\":\"Sales Enablement Trainer (Spanish-speaking) Remote - PM03\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1443\",\"campaign_id\":\"13977\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1703396\",\"campaign_type\":\"job_application\",\"job_title\":\"SharePoint Online (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<h3><b>What You\u2019ll Do<\/b><\/h3><ul><li><p><span>Solve complex technical issues with deep expertise in at least one specialty area.<\/span><\/p><\/li><li><p><span>Build trusted relationships with enterprise customers, from CIO level to technical teams.<\/span><\/p><\/li><li><p><span>Deliver workshops, assessments, and proactive services with strong presentation and writing skills.<\/span><\/p><\/li><\/ul><h3><b>Required Expertise<\/b><\/h3><ul><li><p><span>Proven experience delivering enterprise\u2011grade SharePoint solutions.<\/span><\/p><\/li><li><p><span>Strong troubleshooting skills and customer\u2011facing engagement experience.<\/span><\/p><\/li><li><p><span>Understanding of ITIL\/Service Management and ability to balance business and technical needs.<\/span><\/p><\/li><li><p><span>Adaptability, problem\u2011solving mindset, and passion for innovative technology.<\/span><\/p><\/li><\/ul><h3><b>Role Requirements<\/b><\/h3><ul><li><p><span>Security Clearance Level 2 (active preferred or willingness to obtain).<\/span><\/p><\/li><li><p><span>Fluent German and English.<\/span><\/p><\/li><li><p><span>Willingness to travel (remote &#43; onsite).<\/span><\/p><\/li><\/ul><h3><b>Technical Skills<\/b><\/h3><p><b>SharePoint On\u2011Prem (Primary Focus)<\/b><\/p><ul><li><p><span>Deep knowledge of SharePoint 2016\/2019\/Subscription Edition (Level 300\u2013400).<\/span><\/p><\/li><li><p><span>Architecture, topology, permissions, service applications, DR, migrations, upgrades, scaling.<\/span><\/p><\/li><li><p><span>Hybrid configuration, zero\u2011downtime patching, authentication providers.<\/span><\/p><\/li><\/ul><p><b>SharePoint Online<\/b><\/p><ul><li><p><span>Tenant\u2011level administration, hub site architecture, SPO Management Shell, PnP PowerShell, Graph.<\/span><\/p><\/li><li><p><span>External sharing governance, Microsoft Search, Graph connectors.<\/span><\/p><\/li><li><p><span>Purview integration, DLP, retention, sensitivity labels, backup\/archiving.<\/span><\/p><\/li><li><p><span>SharePoint Advanced Management (SAM), classic\/modern search, awareness of latest SPO updates.<\/span><\/p><\/li><\/ul><p><b>OneDrive for Business<\/b><\/p><ul><li><p><span>GPO\/Intune management of sync client.<\/span><\/p><\/li><li><p><span>Home drive migrations to ODFB.<\/span><\/p><\/li><li><p><span>Best practices for sync and deployment.<\/span><\/p><\/li><\/ul><h3><b>Additional Desirable Experience<\/b><\/h3><ul><li><p><span>Active Directory, AD security, IIS, troubleshooting tools.<\/span><\/p><\/li><li><p><span>Understanding of Microsoft 365 platform interactions with SharePoint\/OneDrive.<\/span><\/p><\/li><li><p><span>Power Platform (Power Apps, Automate, Pages, Virtual Agents) and Dataverse.<\/span><\/p><\/li><li><p><span>Modern development stack and SharePoint PowerShell (Online &amp; On\u2011Prem).<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1703396\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T02:04:20.168+08:00\",\"created_at\":\"2026-02-10T20:16:38.225+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online_R1703396\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366681\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online_R1703396\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/SharePoint-Online_R1703396\/apply\",\"job_requisition_id\":\"R1703396\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1703396\",\"wid\":\"5544055b9fa11011cd5afc9d71800000\",\"descriptor\":\"SharePoint Online (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1980\",\"campaign_id\":\"12\",\"campaign_title\":\"Etraveli\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in&nbsp;<strong>Turkish&nbsp;<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With&nbsp;280,000&nbsp;colleagues&nbsp;all&nbsp;over&nbsp;the&nbsp;world,&nbsp;we&nbsp;specialize&nbsp;in&nbsp;creating&nbsp;exceptional&nbsp;customer&nbsp;experiences&nbsp;and&nbsp;driving&nbsp;digital&nbsp;transformation&nbsp;for&nbsp;some&nbsp;of&nbsp;the&nbsp;world&rsquo;s&nbsp;biggest&nbsp;and&nbsp;best&nbsp;companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"3931976694\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T13:51:10.054+04:00\",\"created_at\":\"2026-02-10T18:46:30.542+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1981\",\"campaign_id\":\"11\",\"campaign_title\":\"SUNRISE\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Deutschsprachiger Mitarbeiter im Technischen Service und Verkauf \u2013 Telekommunikationsbranche\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>Wir wachsen!<\/strong><br \/>Aufgrund unseres gro&szlig;en Wachstums suchen wir Customer Service Representatives - Telecommunications (m\/w) mit Deutschkenntnissen, die uns dabei helfen, Kundenerlebnisse f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Marken zu schaffen.<\/p>\\n<p><strong>Wenn:<\/strong><\/p>\\n<p><strong>-&nbsp;<\/strong>Du flie&szlig;end&nbsp;<strong>Deutsch<\/strong> sprichst und Lust hast auf telefonischer&nbsp;<strong>Verkauf<\/strong>&nbsp;und Beratung<\/p>\\n<p>- Du bist eine aufgeschlossene Person<\/p>\\n<p>- &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/p>\\n<p>- Du hast eine aufgabenorientierte Herangehensweise an Probleme und deren L&ouml;sung ist f&uuml;r dich kein Problem<\/p>\\n<p>- Du auch hohe <strong>Verkaufsprovisionen<\/strong> verdienen willst<\/p>\\n<p>Du passt perfekt in unser Team!<\/p>\\n<p><strong>Was CNX bietet:<\/strong><\/p>\\n<p>Gr&uuml;ndliche Schulung (vor Ort in Tiflis) mit erfahrenen Ausbildern (Du wirst bereit sein, selbst&auml;ndig zu arbeiten und neue Freundschaften zu schlie&szlig;en)-Arbeitsvertrag in Vollzeit.<\/p>\\n<p>- Arbeit von Montag bis Sonntag (<strong>11:00 - 01:00<\/strong> Winterzeit) (<strong>10:00 - 00:00<\/strong> Sommerzeit)<\/p>\\n<p>- Zuverl&auml;ssige Vorbereitung auf die Arbeit<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was erh&auml;ltst du von uns?<\/strong><\/p>\\n<p>Ein konkurrenzf&auml;higes Gehalt&nbsp;<\/p>\\n<p>Feste Anstellung<\/p>\\n<p>Leistungsgerechte Bezahlung<\/p>\\n<p>Medizinische Versicherung &nbsp;&nbsp;<\/p>\\n<p>Lebensversicherung<\/p>\\n<p>Transportkostenpauschale<\/p>\\n<p>Essensgutscheine&nbsp;<\/p>\\n<p>Verschiedene M&ouml;glichkeiten der beruflichen Entwicklung<\/p>\\n<p>24 Tage bezahlter Urlaub pro Jahr<\/p>\\n<p>Team- und Concentrix-Veranstaltungen<\/p>\\n<p>Wenn das alles interessant f&uuml;r dich klingt, erf&auml;hrst du hier, wie dein Abenteuer bei Concentrix (CNX) aussehen wird.<\/p>\\n<p><strong>&Uuml;ber uns:<\/strong><\/p>\\n<p>Ob Quereinsteiger:in mit kaufm&auml;nnischer, handwerklicher oder ohne Ausbildung, in Vollzeit oder Teilzeit oder als Student:in &ndash; Wir haben Deine Karriere.<\/p>\\n<p>Mit 440 000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt. Wir begr&uuml;&szlig;en alle unsere unterschiedlichen Kulturen, Individualit&auml;ten und Pers&ouml;nlichkeiten, weil wir wissen, dass alle unsere Unterschiede uns gemeinsam st&auml;rker machen. Concentrix ist ein Arbeitgeber, der die Chancengleichheit f&ouml;rdert und Bewerber:innen ohne R&uuml;cksicht auf Behinderungen, Rasse, Hautfarbe, Religion, Geschlecht, nationale Herkunft, Alter, sexuelle Orientierung, Geschlechtsidentit&auml;t oder -ausdruck sowie andere Merkmale&nbsp;<u>behandelt.&nbsp;&nbsp;<\/u>&nbsp;Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"3012289299\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T13:51:09.994+04:00\",\"created_at\":\"2026-02-10T18:15:59.986+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1793\",\"campaign_id\":\"78\",\"campaign_title\":\"R1672747 Customer Service Advisor - Arabic Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor II, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p><\/p><p><b>ESSENTIAL FUNCTIONS \/ CORE RESPONSIBILITIES<\/b><\/p><p><\/p><p>\u2022 \u00a0 \u00a0Ensuring that the service delivered to our client\u2019s customers meets the Key Performance Indicators (\u2018KPIs\u2019) for the role.<\/p><p>\u2022 \u00a0 \u00a0Interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.<\/p><p>\u2022 \u00a0 \u00a0Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.<\/p><p>\u2022 \u00a0 \u00a0Identifying customer problems and offer appropriate solutions.<\/p><p>\u2022 \u00a0 \u00a0Identifying and maximizing selling and cross-selling opportunities.<\/p><p>\u2022 \u00a0 \u00a0Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.<\/p><p>\u00a0 \u00a0<\/p><p><b>CANDIDATE PROFILE<\/b><\/p><p><\/p><p>You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<\/p><p><\/p><p>\u2022 \u00a0 The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p><p>\u2022 \u00a0 \u00a0Arabic speaker with a strong command of English (oral and written).<\/p><p>\u2022 \u00a0 \u00a0Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/p><p>\u2022 \u00a0 \u00a0Pleasant telephone etiquette and someone who loves to speak over the phone.<\/p><p>\u2022 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.<\/p><p>\u2022 Dependable with proficient attention to detail.<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u2022 \u00a0 \u00a0Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.<\/p><p>\u2022 \u00a0 \u00a0Can join immediately (preferably within 1-2 weeks on offer agreement).<br \/>\u00a0<\/p><p><\/p><p><b>Disclaimer \u00a0<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672747\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-04-19T03:59:07.719+04:00\",\"created_at\":\"2026-02-10T17:04:32.028+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1794\",\"campaign_id\":\"77\",\"campaign_title\":\"R1578216 Customer Service Advisor - Arabic Speaker - Abudhabi (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker - Abudhabi\",\"street\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"address\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1578216\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-04-19T03:59:07.707+04:00\",\"created_at\":\"2026-02-10T16:59:29.243+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1444\",\"campaign_id\":\"13973\",\"campaign_title\":\"Sr. Assistant, External Marketing R1679920\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Intern - Bilingual English\/Italian\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-CPS\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-CPS\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix Payment Services (CPS) is an authorized payment institution and one of the most successful fintech companies on the market. Dedicated to payment and credit management, Concentrix Payment Services has been supporting its international clients since 1984.<\/p><p><\/p><p>To support, secure, and sustain our growth and ambitions, we are currently recruiting a work-study student or intern in Marketing, bilingual in Italian and English, whose main tasks will be as follows:<\/p><ul><li>Manage CPS communications on LinkedIn on a regular and professional basis<\/li><li>Promote CPS in the trade press<\/li><li>Create QR Code business cards for the entire sales force<\/li><li>Create, improve, and update sales tools for the sales team, our partners, and influencers<\/li><li>Organize joint events with our partners (fashion federations) and provide content and tools<\/li><li>Build databases and create basic email campaigns for prospects<\/li><\/ul><p><br \/><u><b>Required profile<\/b><\/u><br \/>Student with a bachelor&#39;s or master&#39;s degree specializing in marketing<br \/>Languages: fluency in Italian and English required (French or Spanish is a plus)<\/p><p>Proficiency in Office (Word, Excel, PowerPoint) and Teams<\/p><p>Good writing skills<\/p><p>You are a dynamic, enterprising, and committed person<\/p><p><br \/><u><b>Job details<\/b><\/u><br \/>One-year work-study program or six-month internship to start as soon as possible<br \/>Based in Paris 17th<\/p>\",\"ats_external_id\":\"R1679920\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T07:40:49.901+08:00\",\"created_at\":\"2026-02-10T16:05:00.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Marketing-Intern---Bilingual-English-Italian_R1679920\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-09\",\"wid\":\"6ae0091f53b0102d6f578a57ba9d0000\",\"descriptor\":\"FRA Paris - 3 rue d'Heliopolis-CPS\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"cecile.meyer@concentrix.com\"},\"first_name\":\"Meyer, C\u00e9cile\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0402\",\"descriptor\":\"Sr. Assistant, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359968\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Marketing-Intern---Bilingual-English-Italian_R1679920\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Marketing-Intern---Bilingual-English-Italian_R1679920\/apply\",\"job_requisition_id\":\"R1679920\"}],\"organizations\":[{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR11\"},{\"wid\":\"ce0ce82f114810157242d9a474ba0000\",\"descriptor\":\"W0ZVBP Francergn_Pay\",\"reference_id\":\"W0ZVBP\",\"custom_reference_id\":\"W0ZVBP\",\"company_reference_id\":null},{\"wid\":\"4bf030b93c091018d10a540cbced0000\",\"descriptor\":\"(REGION) PS LOGBOX & MP Ops SALES & AM\",\"reference_id\":\"REGPSLOGMPSALAM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ce0ce82f114810156f9cbd94c0ac0000\",\"descriptor\":\"23324 - Opexother - FRANCERGNPAY\",\"reference_id\":\"FRANCERGNPAY\",\"custom_reference_id\":\"FRANCERGNPAY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noureddine.tliba@concentrix.com\"},\"first_name\":\"Noureddine Tliba (103362234)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1679920\",\"wid\":\"ca31251cc4c910109531ad04fd0c0000\",\"descriptor\":\"Marketing Intern - Bilingual English\/Italian\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1445\",\"campaign_id\":\"13971\",\"campaign_title\":\"Specialist, Sales &amp; Account Management R1703731\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client\u2019s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth.\",\"long_description\":\"<div><div><ul><li><span>Drive sales to B2B clients as well as partners, resellers, and distributors, acting as the primary first point of contact<\/span><\/li><li><span>Provide accurate weekly, monthly, and quarterly sales forecasts<\/span><\/li><li><span>Demonstrate strong product knowledge and technical understanding of services to assess client requirements effectively<\/span><\/li><li><span>Initiate proactive steps to address customer concerns or roadblocks that may impact satisfaction or product usage<\/span><\/li><li><span>Manage external competitive pressures and handle objections to retain existing customers and win new business<\/span><\/li><li><span>Manage a high volume of customer interactions daily via phone and email, with the majority being outbound communication<\/span><\/li><li><span>Collaborate closely with your team and management to deliver a professional and consistent customer experience<\/span><\/li><li><span>Maintain and update the customer management system (CRM) to ensure accurate and complete data capture<\/span><\/li><li><span>Execute sales motions including lead qualification, lead conversion, account health checks, acting as the voice of the customer, and contract renewals<\/span><\/li><li><span>Work collaboratively within a team environment and report directly to a Sales Manager<\/span><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1703731\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6908.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:31:37.770+08:00\",\"created_at\":\"2026-02-10T14:04:17.335+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362056\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\/apply\",\"job_requisition_id\":\"R1703731\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6662d828b62c10122f290d084e330000\",\"descriptor\":\"24002 - LGCORP - 980005607\",\"reference_id\":\"980005607\",\"custom_reference_id\":\"980005607\",\"company_reference_id\":null},{\"wid\":\"db22c8b8985e101268f02056d9340000\",\"descriptor\":\"W0ZWO1 Lg Electronics Kul\",\"reference_id\":\"W0ZWO1\",\"custom_reference_id\":\"W0ZWO1\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laiyee.yeow@concentrix.com\"},\"first_name\":\"Mayvin Yeow (015411)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703731\",\"wid\":\"42d134377f9010121431ed04b4e80000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Requirement<\/p><ul><li>Strong relationship-building and communication skills.<\/li><li>Experience in channel sales, account management, or partnership roles.<\/li><li>Understanding of B2B business ecosystem and display solutions (if applicable).<\/li><li>Ability to manage multiple partners and prioritize tasks.<\/li><li>Data-driven mindset with strong reporting and forecasting skills.<\/li><li>Comfortable presenting to stakeholders and driving business conversations.<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>KL Office is located at Wisma Mont Kiara<\/li><li>Permanent position<\/li><li>Hybrid until further notice<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1795\",\"campaign_id\":\"75\",\"campaign_title\":\"GTM Abudhabi- Burjeel CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Medical\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1262198497\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T03:59:18.193+04:00\",\"created_at\":\"2026-02-09T19:30:10.683+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1796\",\"campaign_id\":\"74\",\"campaign_title\":\"GTM Abudhabi- Q mobility CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Abudhabi\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2462739132\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.696+04:00\",\"created_at\":\"2026-02-09T19:24:24.846+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"73\",\"campaign_title\":\"GTM Dubai - Ziina CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"3153046704\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.685+04:00\",\"created_at\":\"2026-02-09T19:11:06.236+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1446\",\"campaign_id\":\"13954\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1703239\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement \u2013 Field Service and Customer Service\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<h1>Solution Architect for Dynamics 365 Customer Engagement \u2013 Field Service and Customer Service<\/h1><p>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Field Service and Customer Service. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate should also have a basic understanding of the Power Platform and how it integrates with Dynamics.<\/p><p><\/p><h2>Overview<\/h2><ul><li>Location: Portugal or Romania<\/li><li>Languages: fluent in English and Portuguese<\/li><\/ul><p><\/p><h2>Mandatory Experience Profile<\/h2><ul><li>The candidate requires fluent English and Portuguese language skills to engage in business and technical conversations and workshops with customers.<\/li><li>The candidate should be located in Portugal or Romania<\/li><li>Expert knowledge in <b>Dynamics 365 Field Service<\/b>: designing, troubleshooting and optimizing components, such as Cases, Work Orders, Bookings, Schedule Boards, RSO, Field Service Mobile, Offline Profiles, Connect Field Service (IoT), Field Service Portal, Copilot in Field Service, Inventory Management, Knowledge Articles, and more.<\/li><li>Advanced knowledge of <b>Dynamics 365 Customer Service<\/b>, including Customer Service Workspace, Omnichannel, CCaaS and Azure Communication Services.<\/li><li>Extensive experience with Power App development.<ul><li>Design, customize, and administer UI and business logic using Power Platform.<\/li><li>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of D365 CE.<\/li><\/ul><\/li><li>Advanced knowledge of enterprise level integrations.<ul><li>Familiarity with integrating data from other sources with Dataverse.<\/li><li>Develop and maintain Power Automate Cloud Flow solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer facing roles.<\/li><\/ul><p><\/p><h2>Desirable requirements<\/h2><ul><li>Knowledge of Azure Communication Services.<\/li><li>Architect and Functional Consultant-level Microsoft certifications are preferred.<\/li><li>Experience with Copilot Studio or other AI technologies.<\/li><\/ul>\",\"ats_external_id\":\"R1703239\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-10T00:16:35.507+08:00\",\"created_at\":\"2026-02-09T18:08:00.773+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement---Field-Service-and-Customer-Service_R1703239\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"organization_reference_id\":\"YIT01\"},\"location\":{\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"20063\",\"primary_location\":{\"id\":\"IT-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfd357f5febfb6\",\"descriptor\":\"ITA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359778\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement---Field-Service-and-Customer-Service_R1703239\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/Solution-Architect-for-Dynamics-365-Customer-Engagement---Field-Service-and-Customer-Service_R1703239\/apply\",\"job_requisition_id\":\"R1703239\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1703239\",\"wid\":\"727db2ccb9161011cda3520bd7e00000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement \u2013 Field Service and Customer Service\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1447\",\"campaign_id\":\"13953\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1703229\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams Solution Architect (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Role Overview\\nWe are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.\",\"long_description\":\"<h1><\/h1><h2>Role Overview<\/h2><p>We are seeking a skilled and motivated Microsoft Teams Architect to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><h2>Key Responsibilities<\/h2><ul><li>Design, implement, and support Microsoft Teams solutions across the organisation.<\/li><li>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/li><li>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/li><li>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/li><li>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/li><li>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/li><li>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/li><li>Document configurations, procedures, and best practices.<\/li><li>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/li><li>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/li><li>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/li><\/ul><h2>Required Skills and Experience<\/h2><ul><li>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/li><li>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/li><li>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/li><li>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/li><li>Understanding of Microsoft 365 security, compliance, and governance features.<\/li><li>Ability to troubleshoot complex Teams and voice-related issues.<\/li><li>Excellent communication and documentation skills.<\/li><li><b>At least B2 or C1 German language<\/b><\/li><\/ul><h2>Preferred Qualifications<\/h2><ul><li>Microsoft certifications such as MS-700, MS-720, or MS-102.<\/li><li>Experience with PowerShell scripting for automation and administration.<\/li><li>Knowledge of networking fundamentals related to VoIP and real-time communications.<\/li><li>Experience working in regulated or enterprise environments.<\/li><\/ul>\",\"ats_external_id\":\"R1703229\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-31T06:07:31.869+08:00\",\"created_at\":\"2026-02-09T18:07:58.301+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1703229\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jordan.pashaliyski@concentrix.com\"},\"first_name\":\"Pashaliyski, Jordan (Pashaliyski, Jordan)\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361032\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1703229\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1703229\/apply\",\"job_requisition_id\":\"R1703229\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karim.hassibmahmoud@concentrix.com\"},\"first_name\":\"Karim Ashraf Hassib Mahmoud (101856674)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1703229\",\"wid\":\"322f661899bc1011cd188c1d5c100000\",\"descriptor\":\"Microsoft Teams Solution Architect (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"342\",\"campaign_id\":\"618\",\"campaign_title\":\"Open Application (PL) | German | Poland\",\"campaign_type\":\"job_application\",\"job_title\":\"Concentrix Open German Application\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Are you ready to be part of the Concentrix community? If you're interested in joining us but haven't found a specific role that suits your interests, we've got exciting opportunities for you! Use this application form to express your interest, and we'll match your profile with one of our open roles, then reach out to you with more details.<\/p>\\n<p><strong>Be the next Game-Changer!<\/strong><\/p>\\n<h2><strong>About the roles:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We provide comprehensive training and resources in the initial weeks to ensure your success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Depending on the project, you will interact with clients via phone, email, or chat.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your primary responsibility will be resolving various client-reported issues.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Apply if You:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are proficient in German at a B2+\/C1 level.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional language skills are a plus.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are enthusiastic about working onsite in one of our offices in Katowice, Lublin, Warsaw or Szczecin, or remotely from anywhere in Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are available for full-time work.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What we offer to you:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment with a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An attractive salary package.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging training programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefits package including private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fruits on Wednesdays, and occasional Pizza Days.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program featuring transparent career paths and promotion opportunities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to CNX Academy's mentoring program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited online training via CNX University.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\\\"Refer a Friend\\\" bonus up to 4000 PLN.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An amazing work culture celebrating diverse cultures with numerous onsite integration events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern offices located in Katowice, Szczecin, Lublin and Warsaw.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"237332570\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.106+01:00\",\"created_at\":\"2026-02-09T17:41:24.149+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1827\",\"campaign_id\":\"50\",\"campaign_title\":\"Airbnb Customer Service Advisor\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Airbnb - Italian\",\"street\":\"Milan Shuflaj, Tirana, Albania\",\"address\":\"Milan Shuflaj, Tirana, Albania\",\"city\":\"Tiran\u00eb\",\"state\":\"Qarku i Tiran\u00ebs\",\"postal_code\":\"1019\",\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Success is waking up happy to do a job you love. Looking for that job?<\/h2>\\n<div>\\n<p>Join our new team of game-changers in Tirana!<br \/><br \/>We&rsquo;re currently looking for Customer Service Agents in Italian&amp;English<br \/><br \/>The ideal candidate will be able to:<br \/>- Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>- Ability to stay focused and organized to correctly handle customer&rsquo;s request in a timely manner<br \/>- Occasionally taking outbound calls to resolve cases and check whether customer&rsquo;s issue is correctly resolved<br \/>- Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>- Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>- Must be able to use CRM tools and related software to handle any contact<br \/>- Key competencies and qualifications:<br \/>- Customer focus, empathy and attention to details are core competencies<br \/>- Fast typer, minimum 30 WPM<br \/>- Ability to handle stressful situations and contacts<br \/>- Ideally you have previous experience in a customer facing role or a contact center<br \/>- Able to work fast and effectively<br \/>- Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>- Strong problem solving skills, make the right call and access existing processes to quickly resolve customer&rsquo;s issues<br \/>- Team player who shares information and best practices with his collegues and superiors<br \/>- Minimum requirements &ndash; High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\\n<\/div>\",\"ats_external_id\":\"3425728915\",\"location\":\"Tiran\u00eb, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-05T01:59:08.591+02:00\",\"created_at\":\"2026-02-09T12:12:58.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"hospitality\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"661\",\"campaign_id\":\"22308\",\"campaign_title\":\"Advisor I, Customer Service R1704792\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Dutch (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li><b>1500\u20ac Welcome Bonus<\/b><\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704792\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:49.657+08:00\",\"created_at\":\"2026-02-07T02:03:48.650+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Dutch-Speaking----Global-e-Commerce_R1704792\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365098\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Dutch-Speaking----Global-e-Commerce_R1704792\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Dutch-Speaking----Global-e-Commerce_R1704792\/apply\",\"job_requisition_id\":\"R1704792\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704792\",\"wid\":\"fa87effdd94c1010fe02cd74fcdd0000\",\"descriptor\":\"Customer Service Representative (Dutch-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"662\",\"campaign_id\":\"22307\",\"campaign_title\":\"Advisor I, Customer Service R1704787\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Polish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1000\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704787\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:49.600+08:00\",\"created_at\":\"2026-02-07T02:03:48.481+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Polish-Speaking----Global-e-Commerce_R1704787\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364331\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Polish-Speaking----Global-e-Commerce_R1704787\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Polish-Speaking----Global-e-Commerce_R1704787\/apply\",\"job_requisition_id\":\"R1704787\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704787\",\"wid\":\"fa87effdd94c1010fd7a8e28bd780000\",\"descriptor\":\"Customer Service Representative (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"663\",\"campaign_id\":\"22306\",\"campaign_title\":\"Advisor I, Customer Service R1704803\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Flemish-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Flemish (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704803\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:36:29.454+08:00\",\"created_at\":\"2026-02-07T02:03:48.307+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Flemish-Speaking----Global-e-Commerce_R1704803\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Flemish\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359614\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Flemish-Speaking----Global-e-Commerce_R1704803\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Flemish-Speaking----Global-e-Commerce_R1704803\/apply\",\"job_requisition_id\":\"R1704803\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704803\",\"wid\":\"e7be842c3d2e1010fe9613bb74b30000\",\"descriptor\":\"Customer Service Representative (Flemish-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"664\",\"campaign_id\":\"22305\",\"campaign_title\":\"Advisor I, Customer Service R1704795\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Hungarian-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Hungarian (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1000\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704795\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:44.312+08:00\",\"created_at\":\"2026-02-07T02:03:48.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Hungarian-Speaking----Global-e-Commerce_R1704795\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Hungarian\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364612\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Hungarian-Speaking----Global-e-Commerce_R1704795\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Hungarian-Speaking----Global-e-Commerce_R1704795\/apply\",\"job_requisition_id\":\"R1704795\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704795\",\"wid\":\"aff9fa0dbaff1010fe22c9fe20c60000\",\"descriptor\":\"Customer Service Representative (Hungarian-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"665\",\"campaign_id\":\"22304\",\"campaign_title\":\"Advisor I, Customer Service R1704788\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Greek-Speaking) \u2013 Global e-Commerce  - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Greek (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704788\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:41.807+08:00\",\"created_at\":\"2026-02-07T02:03:47.918+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Greek-Speaking----Global-e-Commerce_R1704788\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Greek\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364352\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Greek-Speaking----Global-e-Commerce_R1704788\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Greek-Speaking----Global-e-Commerce_R1704788\/apply\",\"job_requisition_id\":\"R1704788\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704788\",\"wid\":\"8e9e906fec3c1010fda15a135ce80000\",\"descriptor\":\"Customer Service Representative (Greek-Speaking) \u2013 Global e-Commerce  - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"666\",\"campaign_id\":\"22303\",\"campaign_title\":\"Advisor I, Customer Service R1704797\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-Speaking) \u2013 Global e-Commerce  - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Czech (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li><span>1500\u20ac Welcome Bonus<\/span><\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704797\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:31.187+08:00\",\"created_at\":\"2026-02-07T02:03:47.655+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Czech-Speaking----Global-e-Commerce_R1704797\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364361\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Czech-Speaking----Global-e-Commerce_R1704797\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Czech-Speaking----Global-e-Commerce_R1704797\/apply\",\"job_requisition_id\":\"R1704797\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704797\",\"wid\":\"3f6e385369eb1010fe411729b4b80000\",\"descriptor\":\"Customer Service Representative (Czech-Speaking) \u2013 Global e-Commerce  - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"667\",\"campaign_id\":\"22302\",\"campaign_title\":\"Advisor I, Customer Service R1704800\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Portuguese-Speaking) \u2013 Global e-Commerce\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Customer Service Representative in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>, you will:<\/p><ul><li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li><li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in Portuguese (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with call center (voice and non-voice) and service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have the ability to work as a team member, as well as independently<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704800\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:36:26.021+08:00\",\"created_at\":\"2026-02-07T02:03:47.367+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-Speaking----Global-e-Commerce_R1704800\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102552284\",\"wid\":\"da7d7d2449a2101036c7ca3f7a750000\",\"descriptor\":\"Sofia Rodrigues (102552284)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359612\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-Speaking----Global-e-Commerce_R1704800\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Customer-Service-Representative--Portuguese-Speaking----Global-e-Commerce_R1704800\/apply\",\"job_requisition_id\":\"R1704800\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704800\",\"wid\":\"2ba66d6964051010fe765ab02ae90000\",\"descriptor\":\"Customer Service Representative (Portuguese-Speaking) \u2013 Global e-Commerce\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"668\",\"campaign_id\":\"22300\",\"campaign_title\":\"Advisor I, Customer Service R1704759\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Rent-a-Car - Remote\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for a rental car<\/b><b> in Portugal (work from home)<\/b><b>,<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li><li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li><li>Gather information from new customers and insert it into the platform.<\/li><li>Process and respond to contact requests promptly.<\/li><li>Contribute to creating a commitment to our client&#39;s brand.<\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C1 written and oral)<\/li><li>Have excellent communication and active listening skills<\/li><li>Have the ability to identify customers&#39; needs and propose fast solutions<\/li><li>Are proactive, self-motivated, and a great team player<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Work from home in Braga, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704759\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:52.621+08:00\",\"created_at\":\"2026-02-07T00:04:56.909+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjMwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--German-speaking----Rent-a-Car---Remote_R1704759\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102559612\",\"wid\":\"da7d7d2449a2101032d071009a490002\",\"descriptor\":\"Claudia Vieira (102559612)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--German-speaking----Rent-a-Car---Remote_R1704759\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Customer-Service-Representative--German-speaking----Rent-a-Car---Remote_R1704759\/apply\",\"job_requisition_id\":\"R1704759\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704759\",\"wid\":\"df01cd5583e31010f9e2e9acbaca0001\",\"descriptor\":\"Customer Service Representative (German-speaking) - Rent-a-Car - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"669\",\"campaign_id\":\"22294\",\"campaign_title\":\"Advisor I, Customer Service R1704578\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (German-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Content Moderator in Lisbon, Portugal (On-Site)<\/b>\u00a0you will make use of your skills, supporting our client&#39;s different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a\u00a0<b>Content Moderator<\/b>, you will:<\/p><ul><li>Review contents within agreed latency Service Levels and standards of quality<\/li><li>Review the reported issues within agreed turnaround times and standards of quality<\/li><li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li><li>Monitor user behaviour and enforce policies effectively<\/li><li>Apply guidelines consistently to diverse content scenarios<\/li><li>Handle sensitive issues independently while upholding platform standards<\/li><li>Maintain confidentiality and professionalism in all interactions<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, verbal and written in German (C1)<\/li><li>Are fluent, verbal and written in English (B2)<\/li><li>Have minimum education qualification of college degree or an equivalent diploma<\/li><li>Have strong understanding of e-commerce<\/li><li>Have experience working with moderation service industry<\/li><li>Are available for 24\/7 rotating shifts<\/li><li>Have strong moderation skills and rational decision making with local market expertise<\/li><li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Central location in Lisbon,\u00a0Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1704578\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:47.268+08:00\",\"created_at\":\"2026-02-06T18:04:30.968+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--German-Speaking----Global-e-Commerce_R1704578\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365757\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--German-Speaking----Global-e-Commerce_R1704578\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Content-Moderator--German-Speaking----Global-e-Commerce_R1704578\/apply\",\"job_requisition_id\":\"R1704578\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704578\",\"wid\":\"e7be842c3d2e1010e6ed233144fb0001\",\"descriptor\":\"Content Moderator (German-Speaking) \u2013 Global e-Commerce - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"6\",\"campaign_id\":\"107\",\"campaign_title\":\"Feiras - S\u00e3o Paulo PT\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Venha fazer a diferen&ccedil;a no atendimento ao cliente e impulsione sua carreira conosco! Seja nosso pr&oacute;ximo <strong>Especialista em Atendimento ao Cliente <\/strong>e transforme cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia inesquec&iacute;vel atrav&eacute;s do Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Resolver d&uacute;vidas, problemas e oferecer solu&ccedil;&otilde;es com empatia e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia no atendimento.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Sal&aacute;rio: R$1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas.<br \/>\u2705 Local: Rua Tagipuru, 906 &ndash; Barra Funda, S&atilde;o Paulo (Presencial)<br \/>\u2705 VA\/VR flex&iacute;vel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: programa completo de bem-estar com amplos acessos a redes de academias, est&uacute;dios, aulas online, aplicativos de nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia.<br \/>\u2705 Plano de carreira real ap&oacute;s 3 meses<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em reten&ccedil;&atilde;o ser&aacute; diferencial<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia.<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1663895\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.192-03:00\",\"created_at\":\"2026-02-06T17:17:21.615-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\/apply\",\"job_requisition_id\":\"R1663895\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663895\",\"wid\":\"5495427cd654102801435bd808f20000\",\"descriptor\":\"R1663895 Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"343\",\"campaign_id\":\"617\",\"campaign_title\":\"Reckitt | Russian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Russian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Russian C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2644266676\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5200\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-04T01:59:01.994+02:00\",\"created_at\":\"2026-02-06T16:42:27.716+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"344\",\"campaign_id\":\"616\",\"campaign_title\":\"Reckitt | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Greek C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"344301639\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:04.037+01:00\",\"created_at\":\"2026-02-06T16:38:06.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"345\",\"campaign_id\":\"615\",\"campaign_title\":\"Reckitt | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Dutch (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Dutch C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2290531452\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-19T01:59:02.178+02:00\",\"created_at\":\"2026-02-06T16:36:04.269+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"346\",\"campaign_id\":\"611\",\"campaign_title\":\"Reckitt | Italian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Italian (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Italian C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2213778841\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-06T01:59:04.979+02:00\",\"created_at\":\"2026-02-06T16:04:47.042+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"347\",\"campaign_id\":\"609\",\"campaign_title\":\"Reckitt | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with German (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: German C1\/C2 (contact with the customers) + Polish native + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"3509879510\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-03-10T11:30:03.945+01:00\",\"created_at\":\"2026-02-06T15:37:10.455+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"348\",\"campaign_id\":\"608\",\"campaign_title\":\"Reckitt | English\/Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with English and Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Polish native + English B2\/C1.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Civil contract.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"2738487233\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-17T01:59:03.299+02:00\",\"created_at\":\"2026-02-06T15:15:17.261+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1448\",\"campaign_id\":\"13932\",\"campaign_title\":\"Associate, Customer Acquisition R1704502\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish B2B Sales Development Specialist\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1704502\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-11T14:03:48.434+08:00\",\"created_at\":\"2026-02-06T08:05:17.058+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/Spanish-B2B-Sales-Development-Specialist_R1704502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368278\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/Spanish-B2B-Sales-Development-Specialist_R1704502\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/Spanish-B2B-Sales-Development-Specialist_R1704502\/apply\",\"job_requisition_id\":\"R1704502\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ahmed.maksoud@concentrix.com\"},\"first_name\":\"Ahmed Osama Salah Abdel Maksoud (101315344)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704502\",\"wid\":\"3cedccf0b4461010c8b185d03c9c0000\",\"descriptor\":\"Spanish B2B Sales Development Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Fluency in Spanish<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1449\",\"campaign_id\":\"13926\",\"campaign_title\":\"Manager I, Quality R1698020\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, Quality\",\"street\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1698020\",\"location\":\"Bonifacio Global City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-04-10T18:12:29.885+08:00\",\"created_at\":\"2026-02-05T18:05:03.776+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Manager-I--Quality_R1698020-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-01\",\"wid\":\"7ebb4bc993771000ed1396eb45330000\",\"descriptor\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1631\",\"descriptor\":\"Manager I, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368158\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Manager-I--Quality_R1698020-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City---Bonifacio-One-Technology-Tower\/Manager-I--Quality_R1698020-1\/apply\",\"job_requisition_id\":\"R1698020\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"b622ee3cd070011b267b8e9ecd5b0000\",\"descriptor\":\"W0ZHND Meta GOP LCO RRO COPS_MOD_SOCM_T1\",\"reference_id\":\"W0ZHND\",\"custom_reference_id\":\"W0ZHND\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04ea991844c70117e6102fcdba0ee507\",\"descriptor\":\"6578 - Facebook - 980000521\",\"reference_id\":\"980000521\",\"custom_reference_id\":\"980000521\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"japet.ayroso@concentrix.com\"},\"first_name\":\"Japet Ayroso (100475036)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1698020\",\"wid\":\"938c6bab97c7100da2935ca982bc0000\",\"descriptor\":\"Manager I, Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"670\",\"campaign_id\":\"22281\",\"campaign_title\":\"Representative, Operations R1703455\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Operations (Associate, GBO Deposits)\",\"street\":\"PHL Taguig - 31st Flr Seven\/NEO 5th Avenue\",\"address\":\"PHL Taguig - 31st Flr Seven\/NEO 5th Avenue\",\"city\":\"Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><span><span><b>Job Description:<span> <\/span><\/b><\/span><\/span><\/p><p><span>To process, monitor and control transaction processing for Payments related to Deposits across APAC WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of BNPPISPL for all the sites handled.<\/span><\/p><p><span>To be compliant with alert management keeping in par with guidelines and policies<\/span><\/p>\",\"ats_external_id\":\"R1703455\",\"location\":\"Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-27T07:36:22.004+08:00\",\"created_at\":\"2026-02-05T18:04:59.833+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Representative--Operations--Associate--GBO-Deposits-_R1703455\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-TAG-NETPA-01\",\"wid\":\"b943a457b15c10049f0ac218d9c90000\",\"descriptor\":\"PHL Taguig - 31st Flr Seven\/NEO 5th Avenue\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"marialjay.dionson@concentrix.com\"},\"first_name\":\"Dionson, Marial Jay\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101928952\",\"wid\":\"2ffb5dc89bc30107af91dfcb57090000\",\"descriptor\":\"Mikee Gabrielle Martinez (101928952)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"},{\"id\":\"228805\",\"wid\":\"9f196ba80a87017b1956ecbb04197054\",\"descriptor\":\"Ann Camille Duhino (228805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1783\",\"descriptor\":\"Representative, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359444\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Representative--Operations--Associate--GBO-Deposits-_R1703455\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Representative--Operations--Associate--GBO-Deposits-_R1703455\/apply\",\"job_requisition_id\":\"R1703455\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"d2081cf2222f102fb59755b8af250000\",\"descriptor\":\"22485 - Bnp Paribas - 980004250\",\"reference_id\":\"980004250\",\"custom_reference_id\":\"980004250\",\"company_reference_id\":null},{\"wid\":\"4f06c95215ea1016a63511e2e32e0000\",\"descriptor\":\"W0ZU3U BNPP CIB\",\"reference_id\":\"W0ZU3U\",\"custom_reference_id\":\"W0ZU3U\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kathleengayle.robediso@concentrix.com\"},\"first_name\":\"Gayle Robediso (100193300)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703455\",\"wid\":\"fa87effdd94c101009ae3af78c1e0000\",\"descriptor\":\"Representative, Operations (Associate, GBO Deposits)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><span><b>Direct Responsibilities<\/b><\/span><\/span><\/p><ul><li><span><span><span><b>Query MANAGEMENT:<span> <\/span><\/b><\/span>Management of Deposits related transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.<\/span><\/span><\/li><\/ul><p><span>\u2013 Inputting and Verifications of Deposits deals like, liquidation, maturity, creations etc.<\/span><\/p><p><span>\u2013 Subject matter expert for the products in charge<\/span><\/p><p><span>\u2013 Be the point of contact for stakeholders on resolving and answering queries<\/span><\/p><p><span><span><b>2. OPERATIONS RISK MANAGEMENT<\/b><\/span>: Implement and monitor control plans and pay attention to risk related areas in operations.<\/span><\/p><p><span><span><b>3. COMPLIANCE:<\/b><\/span><span> <\/span>Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.<\/span><\/p><p><\/p><p><span><span><b>Contributing Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>1. OPC<\/b><\/span>: Contribute to the Operations Permanent Control framework<\/span><\/p><p><span><span><b>2. CUSTOMER SERVICE:<span> <\/span><\/b><\/span>Monitor turnaround times, and operational efficiency. Resolve queries and maintain clear communication with onshore counterparts<\/span><\/p><p><span><span><b>3. CLIENT RELATIONSHIP MANAGEMENT<\/b><\/span>: Support Middle Office to address ultimate client needs and resolve customer complaints if any.<\/span><\/p><p><span><span><b>4. INFORMATION MANAGEMENT<\/b><\/span>: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team<\/span><\/p><p><span><span><b>5. SWIFT knowledge:<span> <\/span><\/b><\/span>Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients.<\/span><\/p><p><span><span><b>6. Reconciliation:<span> <\/span><\/b><\/span>Should have knowledge on account reconciliation<\/span><\/p><p><\/p><p><span>TECHNICAL COMPETENCIES REQUIRED:<\/span><\/p><p><span>1.Familarity with Computer applications, MS Office, Business Objects etc<\/span><\/p><p><span>2.Familarity with Back Office Operations, Deposits Processes and systems.<\/span><\/p><p><span>3.Knowledge on various regulations connected with Banking Operations.<\/span><\/p><p><span>4.Operational Risk awareness<\/span><\/p><p><span>5.Knowledge on Banking Law &amp; Practice<\/span><\/p><p><span>6.Product Knowledge on Cash Management<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"671\",\"campaign_id\":\"22280\",\"campaign_title\":\"Advisor I, Customer Service R1683377\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage Main 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1683377\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:54:14.195+08:00\",\"created_at\":\"2026-02-05T18:04:58.862+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jarry.aballa@concentrix.com\"},\"first_name\":\"Aballa, Jarry\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102231129\",\"wid\":\"3f18747a40e6100ff2f2b377a3580000\",\"descriptor\":\"Alexis Laroa (102231129)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"101496750\",\"wid\":\"4578c06c60f6015643367df1f03bbf89\",\"descriptor\":\"Jocelyn Lacanaria (101496750)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102102839\",\"wid\":\"4892676ab663100e7ac9cc6531ae0000\",\"descriptor\":\"Dheceree Soriano (102102839)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"101754733\",\"wid\":\"6b1b277a403601354af38218d9251254\",\"descriptor\":\"Benjie Basa (101754733)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102964171\",\"wid\":\"7c4a34a6e13f10099f2dab74d6960000\",\"descriptor\":\"Joan Taganna (102964171)\"},{\"id\":\"103333495\",\"wid\":\"411cdb12f37e1016d14a26b7b6aa0000\",\"descriptor\":\"Lyrra Jorramie Grageda (103333495)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"101845578\",\"wid\":\"ffa28fd404aa013b2625749bc820b7f8\",\"descriptor\":\"Jia Banzon (101845578)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"1028120\",\"wid\":\"f6358e3b3d6d0159efa9b4ad20196a94\",\"descriptor\":\"Jea Ta\u00f1ajura (1028120)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"101613419\",\"wid\":\"a1233c7c29c7015c751ae2c6bd0016b2\",\"descriptor\":\"Bea Gatdula (101613419)\"},{\"id\":\"226760\",\"wid\":\"9f196ba80a87012972f9bffb0419de4b\",\"descriptor\":\"Ann Jill Jerez (226760)\"},{\"id\":\"1027578\",\"wid\":\"9f196ba80a87017e4d64ffcd0019676f\",\"descriptor\":\"Kim Martinez (1027578)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"101999916\",\"wid\":\"8962dad7b364010368e396fd53ee0000\",\"descriptor\":\"Kenneth Bejasa (101999916)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"102333257\",\"wid\":\"2a0c0a26c4c51013fd10e5baadbd0000\",\"descriptor\":\"Kurt Melon Caterial (102333257)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101717326\",\"wid\":\"74eadc13be350179c5144a42730f9c08\",\"descriptor\":\"Connie Geli (101717326)\"},{\"id\":\"101440300\",\"wid\":\"975f13d37a8901adac116dd1c31f3dd7\",\"descriptor\":\"Jett Florian Valleramos (101440300)\"},{\"id\":\"103289260\",\"wid\":\"50502e3f62701009ec525da5475b0000\",\"descriptor\":\"Elijah Reperuga (103289260)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103029210\",\"wid\":\"8e214d67412710167921c33bf3f80000\",\"descriptor\":\"Mark Angel Del Rosario (103029210)\"},{\"id\":\"102917528\",\"wid\":\"320dd1f3a6741001ee6e6da2fecb0000\",\"descriptor\":\"Gabriel Irvin Santiago (102917528)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"},{\"id\":\"102905903\",\"wid\":\"4aca2c20960e100fe12cca3c43090000\",\"descriptor\":\"Kishiee Sarvida (102905903)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"},{\"id\":\"101647029\",\"wid\":\"6ef9768a77b501487dc536c1730e4528\",\"descriptor\":\"Marlon Andrew Ilustrisimo (101647029)\"},{\"id\":\"103247749\",\"wid\":\"07b0b2aee7411038e7ea5487c8820000\",\"descriptor\":\"Ronnie Bautista (103247749)\"},{\"id\":\"102896917\",\"wid\":\"3c2a7f0d649f10199317da54e3eb0000\",\"descriptor\":\"Julia Franchesca Cabigon (102896917)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"102070696\",\"wid\":\"401500d6105a1001a194280e9c120000\",\"descriptor\":\"Arita Faye Hubilla (102070696)\"},{\"id\":\"101072113\",\"wid\":\"abe9762a8a941047b2aa4de1c338c2fb\",\"descriptor\":\"Krisverino Borres (101072113)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"100662750\",\"wid\":\"60219339f7a010649da33edbb4d74944\",\"descriptor\":\"Malcom Pamaran (100662750)\"},{\"id\":\"225941\",\"wid\":\"f6358e3b3d6d019f82fa72e33219ec75\",\"descriptor\":\"Katrina May Mancenido (225941)\"},{\"id\":\"102355224\",\"wid\":\"ce12e2bf72a4101cf564415ed5860000\",\"descriptor\":\"JL Abellera (102355224)\"},{\"id\":\"103408806\",\"wid\":\"17a1f7ba282d102cefc9e4dd96920000\",\"descriptor\":\"Ronwell Doromal (103408806)\"},{\"id\":\"102176716\",\"wid\":\"ef11cef7fce0101313a5852f834c0000\",\"descriptor\":\"Justin-Carlo Masaganda (102176716)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"101432635\",\"wid\":\"d68fbb48badb01cbc320d341f61abf8f\",\"descriptor\":\"Phoenix Naomi Zenarosa (101432635)\"},{\"id\":\"102088455\",\"wid\":\"73a690bd3137100954b27620f6b30000\",\"descriptor\":\"John Benedict Gonzales (102088455)\"},{\"id\":\"103458249\",\"wid\":\"5949e8f606b1103db8cdd5e7ed780000\",\"descriptor\":\"Angenica Alba (103458249)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"103133604\",\"wid\":\"b0b04b799cf010171419b6a554420000\",\"descriptor\":\"J C (103133604)[C]\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101961223\",\"wid\":\"f585845c6ff40114b0be69b1b7b90000\",\"descriptor\":\"Jason Catatista (101961223)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101581451\",\"wid\":\"ba00b1ca16300194fc330c9b680a6057\",\"descriptor\":\"Barbie Pardinez (101581451)\"},{\"id\":\"101846240\",\"wid\":\"f023b2910ffb01920271c54baa1ffbe0\",\"descriptor\":\"Michael JR Macatangay (101846240)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"102341410\",\"wid\":\"160d8d6e7a1b10171c214de6cc310000\",\"descriptor\":\"Joda Bay Sagarino (102341410)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"102136917\",\"wid\":\"31848f32688e101b449718dee9a60000\",\"descriptor\":\"James Louwen Fragata (102136917)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"},{\"id\":\"102865393\",\"wid\":\"e66fd96ae0111026f103572c898a0000\",\"descriptor\":\"Ma. Checelle Jazul (102865393)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102845364\",\"wid\":\"aa605e912aed1004fd1df5128abf0000\",\"descriptor\":\"Jarry Aballa (102845364)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"101767280\",\"wid\":\"545a3d9f842e01d54b518dc67d2c0834\",\"descriptor\":\"Ramon Carlos Lacson (101767280)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"102821048\",\"wid\":\"418881b01a09104bef3ef43606c60000\",\"descriptor\":\"PJ Bayaborda (102821048)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"103300452\",\"wid\":\"aa0bba3f9c65100d8746a7cbb1550000\",\"descriptor\":\"Jose Carlo Angelo Perez (103300452)\"},{\"id\":\"101963318\",\"wid\":\"b65bf950f10001161f599910fc030000\",\"descriptor\":\"Petch Precy Jane Matedios (101963318)\"},{\"id\":\"101844030\",\"wid\":\"f9b9adf5d4b0013f62130dd9161f1d2b\",\"descriptor\":\"JP Gooco (101844030)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"102504256\",\"wid\":\"952b321b47dd10442e0b707ffcb70000\",\"descriptor\":\"Deoval Imperial (102504256)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"1085911\",\"wid\":\"9f196ba80a8701ad555f59f70819e44d\",\"descriptor\":\"Shanon Dorothy Manilag (1085911)\"},{\"id\":\"101896428\",\"wid\":\"772c02a6986a01bdde61ca7b29135fd9\",\"descriptor\":\"Grace Hannah Bernal (101896428)\"},{\"id\":\"103466145\",\"wid\":\"09abeaf7f7e61000a25d10f691730000\",\"descriptor\":\"Raphael Felipe Dulatre (103466145)\"},{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"139732\",\"wid\":\"60219339f7a0106474592101d723e225\",\"descriptor\":\"Cherry Gumban (139732)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"},{\"id\":\"101465374\",\"wid\":\"bc0548d5e941019a842940dcdc2c3011\",\"descriptor\":\"Jancel Olgado (101465374)\"},{\"id\":\"102168213\",\"wid\":\"379ff0901a8f100dcffe87d7a1100000\",\"descriptor\":\"Chicco Ebron (102168213)\"},{\"id\":\"102838340\",\"wid\":\"6891fbcc491d10013d243dff96b90000\",\"descriptor\":\"Therese Llamado (102838340)\"},{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101816123\",\"wid\":\"f3a10bb238fd01d760e58becd21277df\",\"descriptor\":\"Cecil Favis (101816123)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"727041\",\"wid\":\"f6358e3b3d6d015529162ac700194f1a\",\"descriptor\":\"Ma Leosa Mattie Guliman (727041)\"},{\"id\":\"101597018\",\"wid\":\"7fa9a0f3ec10015158fde4ece700b6c1\",\"descriptor\":\"Jayson Corcino (101597018)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"},{\"id\":\"101454955\",\"wid\":\"06ce6c95edd60122b37e5263aa27aa21\",\"descriptor\":\"Renalyn Tariao (101454955)\"},{\"id\":\"103313176\",\"wid\":\"6dc75b23f6ce1010ab605899a5fb0000\",\"descriptor\":\"Frans Matthew Almada (103313176)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"102098907\",\"wid\":\"6f72b4908982100d0b008f6b82960000\",\"descriptor\":\"Millen Jan Gavaran (102098907)\"},{\"id\":\"101339159\",\"wid\":\"6fea8e1edbd30121e372b01c1a20c0b0\",\"descriptor\":\"Paulo Zenarosa (101339159)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"899356\",\"wid\":\"f6358e3b3d6d017d575a1db70219eac5\",\"descriptor\":\"Bea Paclipan (899356)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"237528\",\"wid\":\"9f196ba80a8701402388da2f0519d66d\",\"descriptor\":\"Imelda Regalario (237528)\"},{\"id\":\"102330233\",\"wid\":\"62c1084f87df1012844493dc26ba0000\",\"descriptor\":\"Wency Estolano (102330233)\"},{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"101533041\",\"wid\":\"7e0ecf792b280137f9e8e3cd751b821c\",\"descriptor\":\"Joann Lorenzana (101533041)\"},{\"id\":\"102160749\",\"wid\":\"9cc777fc9a921009a60ddcd626020000\",\"descriptor\":\"Alex Bonggot (102160749)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"460997\",\"wid\":\"60219339f7a0106476992b5f1a214cd9\",\"descriptor\":\"Ceiy Simpelo (460997)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102326590\",\"wid\":\"5bd46a8208a51010af5f4cbf9c6e0000\",\"descriptor\":\"Kyle Simon Bati (102326590)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102109645\",\"wid\":\"a506daa584c01010e498e83e00270000\",\"descriptor\":\"JD Pulgo (102109645)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101391414\",\"wid\":\"a5f87034bd9a0162b2755f8be218ad97\",\"descriptor\":\"Hazel Romero (101391414)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"102095441\",\"wid\":\"8fe90fa65b82100bf2ea3ff18ca00000\",\"descriptor\":\"Rea Hagosojos (102095441)\"},{\"id\":\"103395723\",\"wid\":\"8efdff1f9ef11029831e201ec1140000\",\"descriptor\":\"Beverly Ann Oficiar (103395723)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101514379\",\"wid\":\"91ee7b747daa0138b59656c81e2d5b8c\",\"descriptor\":\"Ma. Angelica Urgelles (101514379)\"},{\"id\":\"103327287\",\"wid\":\"36653b26ff8e1014e86f3cac8bd40000\",\"descriptor\":\"Laurence Lynx Zapanta (103327287)[C]\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"101533314\",\"wid\":\"8bd1288bf4f301f7f5ee6911a11b5591\",\"descriptor\":\"Amel Love Suscano (101533314)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"101955382\",\"wid\":\"eb19fdb22df001122182eb30f31d0000\",\"descriptor\":\"Precious Barbo (101955382)\"},{\"id\":\"102364002\",\"wid\":\"1121e5c7def2102142cb6a3e39300000\",\"descriptor\":\"Jefferson Ope\u00f1a (102364002)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"103290410\",\"wid\":\"f207ffb1aecf100a3a31af2c88720000\",\"descriptor\":\"Bryan Kent Terrado (103290410)\"},{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359471\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\/apply\",\"job_requisition_id\":\"R1683377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683377\",\"wid\":\"65d8044bdf5b103b47eacea00d050000\",\"descriptor\":\"iRecruit Engage Main 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1828\",\"campaign_id\":\"48\",\"campaign_title\":\"HM ITALIAN ADVISOR\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Italian\",\"street\":\"Rruga Dervish Hima, Tirana\",\"address\":\"Rruga Dervish Hima, Tirana\",\"city\":\"Tiran\u00eb\",\"state\":\"Tirana County\",\"postal_code\":null,\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Success is waking up happy to do a job you love. Looking for that job?<\/h2>\\n<div>\\n<p>Join our new team of game-changers in Tirana!<br \/><br \/>We&rsquo;re currently looking for Customer Service Agents in Italian&amp;English<br \/><br \/>The ideal candidate will be able to:<br \/>- Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>- Ability to stay focused and organized to correctly handle customer&rsquo;s request in a timely manner<br \/>- Occasionally taking outbound calls to resolve cases and check whether customer&rsquo;s issue is correctly resolved<br \/>- Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>- Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>- Must be able to use CRM tools and related software to handle any contact<br \/>- Key competencies and qualifications:<br \/>- Customer focus, empathy and attention to details are core competencies<br \/>- Fast typer, minimum 30 WPM<br \/>- Ability to handle stressful situations and contacts<br \/>- Ideally you have previous experience in a customer facing role or a contact center<br \/>- Able to work fast and effectively<br \/>- Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>- Strong problem solving skills, make the right call and access existing processes to quickly resolve customer&rsquo;s issues<br \/>- Team player who shares information and best practices with his collegues and superiors<br \/>- Minimum requirements &ndash; High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\\n<\/div>\",\"ats_external_id\":\"3931998202\",\"location\":\"Tiran\u00eb, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T11:04:50.273+01:00\",\"created_at\":\"2026-02-05T16:02:11.099+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1829\",\"campaign_id\":\"45\",\"campaign_title\":\"MSC\",\"campaign_type\":\"job_application\",\"job_title\":\"Operatore Viaggi - Settore Crociere\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Lavora con noi e porta il mondo in viaggio!<\/strong><\/p>\\n<p>Hai voglia di entrare in un&rsquo;azienda internazionale, dinamica e in crescita, dove ogni giorno &egrave; un&rsquo;occasione per imparare, migliorare e fare la differenza?<\/p>\\n<p><strong>Sei nel posto giusto. Stiamo cercando proprio te!<\/strong><\/p>\\n<p>Unisciti al nostro team e aiutaci a creare esperienze indimenticabili per chi sceglie di partire con una delle compagnie di crociera pi&ugrave; famose al mondo. Ogni anno, migliaia di persone viaggiano verso le mete pi&ugrave; esclusive&hellip; e tu potresti essere parte di questa avventura!<\/p>\\n<p><strong>Cosa farai?<\/strong><\/p>\\n<p>Insieme a un team accogliente e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li>Contattare i potenziali clienti che lasciano i propri dati sul sito ufficiale.<\/li>\\n<li>Presentare le opzioni di viaggio (destinazioni, date, cabine&hellip;).<\/li>\\n<li>Creare preventivi personalizzati e accompagnare il cliente verso la prenotazione.<\/li>\\n<\/ul>\\n<p><strong>Chi stiamo cercando?<\/strong><\/p>\\n<ul>\\n<li>Hai un diploma di scuola superiore.<\/li>\\n<li>Sei disponibile a lavorare <strong>5 gg alla settimana, su fascia 09:00\/20:00.<\/strong><\/li>\\n<li>Puoi raggiungere facilmente la sede di lavoro a <strong>Sa Illetta &ndash; Cagliari.<\/strong><\/li>\\n<li>Hai gi&agrave; esperienza nel turismo e\/o nella vendita? Ottimo, ma non &egrave; obbligatorio!<\/li>\\n<li>Sai usare bene Windows e Office.<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo?<\/strong><\/p>\\n<ul>\\n<li>Contratto di collaborazione part-time 30h con&nbsp;<strong>retribuzione fissa di 8,65&euro;\/h<\/strong><\/li>\\n<li><strong>Bonus<\/strong>&nbsp;al raggiungimento degli obiettivi<\/li>\\n<li>Ambiente di lavoro internazionale, con spazi relax<\/li>\\n<li>Accesso illimitato Linkedin Learning<\/li>\\n<li>PC aziendale<\/li>\\n<li>Accesso alla piattaforma di sconti su moltissimi marchi<\/li>\\n<li><strong>Formazione iniziale<\/strong><\/li>\\n<li>Partenza prevista : <strong>11 maggio<\/strong><\/li>\\n<\/ul>\\n<p><strong>Perch&eacute; scegliere noi?<\/strong><\/p>\\n<p>Qui non sei un numero: sei parte di un team che valorizza le tue idee, ti supporta nella crescita e ti d&agrave; gli strumenti per brillare.<\/p>\\n<p><strong>Pront* a salpare?<\/strong><br \/>Candidati ora e inizia il tuo viaggio con noi!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale.<\/p>\\n<p>La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"2713678819\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T01:59:06.397+02:00\",\"created_at\":\"2026-02-05T12:24:23.503+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1450\",\"campaign_id\":\"13919\",\"campaign_title\":\"Sr. Product Lead (TCF) R1697339\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager - iX Hello Knowledge Platform\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Build the Intelligence Layer Powering Enterprise AI<\/b><\/p><p>Concentrix is seeking a Product Manager to lead iX Hello Knowledge, our enterprise RAG (Retrieval-Augmented Generation) platform that serves as the intelligence foundation for our AI product suite. If you&#39;ve built AI products that depend on accurate, scalable knowledge retrieval and understand the challenges of managing data at enterprise scale, this role is for you.<\/p><p><\/p><p><b>About the Role<\/b><\/p><p>As a Product Manager you&#39;ll own the product strategy for our knowledge platform that powers intelligent responses across our conversational AI, automation, and analytics products. iX Hello Knowledge uses RAG technology to retrieve and synthesize information from diverse enterprise data sources, enabling our products to provide accurate, contextual answers grounded in each customer&#39;s unique knowledge base.<\/p><p>This is a true platform product role. Your customers are both internal product teams who depend on Knowledge to power their features, and enterprise clients whose data quality and retrieval accuracy directly impact their end-user experience. Success requires balancing the needs of multiple stakeholders while maintaining performance, reliability, and security at scale.<\/p><p><\/p><p>What You&#39;ll Do:<\/p><p><b>Platform Product Strategy<\/b><\/p><ul><li>Define the product roadmap for our RAG platform, focusing on retrieval accuracy, data ingestion capabilities, and API performance<\/li><li>Balance competing priorities from internal product teams while ensuring the platform serves broader enterprise customer needs<\/li><li>Evaluate emerging RAG architectures, embedding models, and vector database technologies to keep our platform competitive<\/li><li>Establish success metrics that reflect both platform health and downstream product impact<\/li><\/ul><p><b>Cross-Product Collaboration<\/b><\/p><p>You&#39;ll work closely with product managers from our conversational AI, automation, and analytics teams to:<\/p><ul><li>Understand their knowledge retrieval requirements and translate them into platform capabilities<\/li><li>Coordinate releases and ensure backward compatibility across dependent products<\/li><li>Design APIs and integration patterns that enable other products to leverage Knowledge effectively<\/li><li>Gather feedback on platform performance and prioritize improvements based on cross-product impact<\/li><\/ul><p><b>Enterprise Customer Focus<\/b><\/p><ul><li>Lead technical discovery sessions to understand enterprise data landscapes, security requirements, and integration constraints<\/li><li>Define data ingestion workflows for diverse sources: knowledge bases, documentation repositories, CRM systems, and proprietary databases<\/li><li>Work with customer technical teams on data preparation, chunking strategies, and retrieval optimization<\/li><li>Monitor platform usage patterns and retrieval quality metrics to drive continuous improvement<\/li><\/ul><p><b>Technical Product Ownership<\/b><\/p><ul><li>Write detailed technical specifications for data ingestion pipelines, embedding workflows, and retrieval APIs<\/li><li>Partner with engineering on architecture decisions related to vector databases, embedding models, and search algorithms<\/li><li>Manage platform scalability and performance as data volumes and query loads increase<\/li><li>Ensure robust security, compliance, and data governance capabilities for enterprise requirements<\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For:<\/b><\/p><p><b>Required Background<\/b><\/p><ul><li>Product Management Experience: 2-4 years in B2B\/enterprise software product management with experience launching and iterating on product features<\/li><li>AI\/ML Product Experience: Hands-on experience with AI products, particularly those involving RAG, knowledge retrieval, embeddings, or NLP technologies<\/li><li>Enterprise Software: Understanding of enterprise software requirements including security, compliance, data governance, and integration complexity<\/li><li>Technical Aptitude: Ability to understand technical concepts, write specifications, and engage in detailed technical discussions with engineering teams<\/li><li>Platform Thinking: Experience building products that serve as platforms for other products or internal customers<\/li><\/ul><p><b>Strongly Preferred<\/b><\/p><ul><li>RAG\/Vector Search Experience: Direct experience with RAG systems, vector databases, embedding models, or semantic search technologies<\/li><li>Data Pipeline Knowledge: Understanding of data ingestion, ETL processes, and data quality management<\/li><li>API Product Experience: Experience designing and managing API products with multiple consumers<\/li><li>Enterprise Integration: Knowledge of common enterprise data sources (Salesforce, SharePoint, ServiceNow, etc.) and integration patterns<\/li><\/ul><p><b>Technical Knowledge<\/b><\/p><ul><li>RAG Fundamentals: Understanding of retrieval-augmented generation, embedding models, and vector search principles<\/li><li>Data Architecture: Familiarity with data storage solutions, indexing strategies, and query optimization<\/li><li>API Design: Knowledge of RESTful APIs, webhooks, and platform integration patterns<\/li><li>Cloud Infrastructure: Basic understanding of cloud services (AWS\/Azure\/GCP) and scalability considerations<\/li><li>AI\/ML Concepts: Awareness of model evaluation, prompt engineering, and AI system reliability<\/li><\/ul><p><b>Product Skills<\/b><\/p><ul><li>Stakeholder Management: Ability to balance needs of internal product teams, engineering, and external enterprise customers<\/li><li>Technical Communication: Translate complex technical concepts for diverse audiences from developers to business executives<\/li><li>Requirements Definition: Experience writing clear, detailed technical requirements and user stories<\/li><li>Data-Driven Decisions: Comfortable using analytics, A\/B testing, and performance metrics to inform product decisions<\/li><li>Problem-Solving: Approach challenges with analytical rigor and first-principles thinking<\/li><\/ul><p><\/p><p><b>Why This Role Matters<\/b><\/p><ul><li>Foundational Impact: Your platform powers the intelligence behind multiple products serving Fortune 500 enterprises<\/li><li>Cutting-Edge Technology: Work with the latest advances in RAG, embeddings, and semantic search<\/li><li>Technical Growth: Deep dive into AI\/ML technologies while developing platform product management expertise<\/li><li>Real-World Scale: Manage a platform handling enterprise data volumes with strict accuracy and performance requirements<\/li><li>Career Development: Build expertise in a high-demand area (AI platforms) with significant growth opportunities<\/li><\/ul><p><\/p><p><b>Ideal Candidate Profile<\/b><\/p><p>We&#39;re looking for someone who:<\/p><ul><li>Has built or managed AI products involving knowledge retrieval, search, or data-driven intelligence<\/li><li>Understands the technical challenges of RAG systems, from data ingestion to retrieval accuracy<\/li><li>Can communicate effectively with both technical teams and business stakeholders<\/li><li>Has worked in enterprise environments and understands the importance of reliability, security, and compliance<\/li><li>Thinks systematically about platform design and cross-product dependencies<\/li><li>Is excited about being at the intersection of AI technology and enterprise data challenges<\/li><\/ul><p><\/p><p><b>Join Us<\/b><\/p><p>Ready to build the knowledge foundation for enterprise AI? If you&#39;re passionate about RAG technology, platform products, and solving complex data challenges at scale, we&#39;d love to hear from you.<\/p>\",\"ats_external_id\":\"R1697339\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"36000\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T07:43:04.038+08:00\",\"created_at\":\"2026-02-05T12:07:09.438+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager---iX-Hello-Knowledge-Platform_R1697339\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"organization_reference_id\":\"WRO04\"},\"location\":{\"city\":\"Cluj\",\"state\":\"Cluj\",\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"400394\",\"primary_location\":{\"id\":\"RO-CLU-CORAT-01\",\"wid\":\"d336840d2e5c101d47944650f1190000\",\"descriptor\":\"ROU Cluj - 3-5 Campul Painii street\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0179\",\"descriptor\":\"Sr. Product Lead (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359364\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager---iX-Hello-Knowledge-Platform_R1697339\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Product-Manager---iX-Hello-Knowledge-Platform_R1697339\/apply\",\"job_requisition_id\":\"R1697339\"}],\"organizations\":[{\"wid\":\"2c4febb3c67410168d41dd1dfa510000\",\"descriptor\":\"25131 - OPEXOTHER - 980007567\",\"reference_id\":\"980007567\",\"custom_reference_id\":\"980007567\",\"company_reference_id\":null},{\"wid\":\"32ccdb6aa4891016a8519a1944300000\",\"descriptor\":\"W0ZYMG Gpo Ixwisdom Product\",\"reference_id\":\"W0ZYMG\",\"custom_reference_id\":\"W0ZYMG\",\"company_reference_id\":null},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"78cc29882996101ac0ba9f8c9bf60000\",\"descriptor\":\"Concentrix Catalyst Romania S.A.\",\"reference_id\":\"WRO04\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"samuel.eniojukan@concentrix.com\"},\"first_name\":\"Sam Eniojukan (102983613)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1697339\",\"wid\":\"8e9e906fec3c10100866c8832e100000\",\"descriptor\":\"Product Manager - iX Hello Knowledge Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1451\",\"campaign_id\":\"13917\",\"campaign_title\":\"Team Leader, Operations R1704111\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Supervisor \u2013 Delivery Robotics Operation\",\"street\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Operations Supervisor is responsible for leading and overseeing a team of Pilots who remotely operate delivery robots. This role ensures real-time operational continuity, performance management through key metrics, and adherence to service level agreements, while maintaining high standards of communication, leadership, and operational excellence.\",\"long_description\":\"<p><span><b>Responsibilities<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Lead, coach, and supervise a team of Pilots responsible for the remote operation of delivery robots.<\/span><\/li><li><span>Monitor live operations in real time, identifying deviations, risks, or incidents and implementing timely corrective actions.<\/span><\/li><li><span>Track, analyze, and report operational KPIs to ensure productivity, quality, and SLA compliance.<\/span><\/li><li><span>Provide continuous feedback, performance coaching, and emotional support to maintain stable and efficient team performance.<\/span><\/li><li><span>Escalate operational or technical incidents following established protocols.<\/span><\/li><li><span>Ensure compliance with operational procedures, safety standards, and client requirements.<\/span><\/li><li><span>Maintain clear, professional, and assertive communication with internal stakeholders and client representatives.<\/span><\/li><li><span>Support continuous improvement initiatives through data analysis and operational optimization.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Requirements<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Proven experience as an Operations Supervisor, Team Leader, or similar role, preferably within a BPO or real-time operations environment.<\/span><\/li><li><span>Strong experience managing operational metrics and performance indicators.<\/span><\/li><li><span>English proficiency at B2 level or higher (written and verbal).<\/span><\/li><li><span>Experience or strong familiarity with remote-controlled devices, such as:<\/span><\/li><li><span>Drones<\/span><\/li><li><span>Remote-operated vehicles<\/span><\/li><li><span>Video game consoles or controllers (PS5)<\/span><\/li><li><span>Strong leadership, decision-making, and problem-solving skills.<\/span><\/li><li><span>Ability to perform effectively in high-pressure, real-time operational environments.<\/span><\/li><li>On site position, full time availability es required<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Competencies<\/b><\/span><\/p><ul><li><span>Leadership and team development<\/span><\/li><li><span>Analytical and results-driven mindset<\/span><\/li><li><span>Assertive and professional communication<\/span><\/li><li><span>Emotional intelligence and stress management<\/span><\/li><li><span>Adaptability to technology-driven operations<\/span><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1704111\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T07:39:27.965+08:00\",\"created_at\":\"2026-02-05T12:07:05.737+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ginalizeth.cruz@concentrix.com\"},\"first_name\":\"Cruz Mantilla, Gina Lizeth\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102000264\",\"wid\":\"5717d3aba36e010378314bf715870000\",\"descriptor\":\"Gina Cruz (102000264)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"job_requisition_id\":\"R1704111\"}],\"organizations\":[{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO06\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.leal@concentrix.com\"},\"first_name\":\"Luis Leal Piedrahita (102598591)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704111\",\"wid\":\"3cedccf0b446101076ff287d04060001\",\"descriptor\":\"Operations Supervisor \u2013 Delivery Robotics Operation\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"186\",\"campaign_id\":\"585\",\"campaign_title\":\"Mondelez\/ Nutritionist German\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Nutritionist with German (Work at home)\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix works with the world&rsquo;s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, chocolate and candy. This role will involve working in a fun, fast paced and performance driven environment which will involve advising, solving and communicating with both the team and customers, to deliver a first class service and advice on the company&rsquo;s products from a nutritional aspect.<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00am-7:00pm Monday to Friday to help you strike an excellent work life balance!<\/strong><\/p>\\n<p><strong>What you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer focused<\/li>\\n<li>Degree in Nutrition, Dietetics or a related field (or relevant experience)<\/li>\\n<li>Ability to communicate fluently in&nbsp;German and English, both in verbal and written communication styles and understand the market specific dialects or accents<\/li>\\n<li>Computer literate and ability to navigate around a computer system<\/li>\\n<li>Committed to resolving queries about nutrition, dietary suitability, emulsifiers, recipes, animal product allergies;<\/li>\\n<li>Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices<\/li>\\n<li>Excellent soft skills<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/li>\\n<li class=\\\"css-v55p23\\\">Competitive salary with monthly performance-based bonuses<\/li>\\n<li class=\\\"css-v55p23\\\">Work from home<\/li>\\n<li class=\\\"css-v55p23\\\">Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li class=\\\"css-v55p23\\\">Continuous training and upskilling programs through Concentrix University<\/li>\\n<li class=\\\"css-v55p23\\\">Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li class=\\\"css-v55p23\\\">Health and Wellbeing initiatives<\/li>\\n<li class=\\\"css-v55p23\\\">Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li class=\\\"css-v55p23\\\">Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"703631773\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-15T11:26:32.329+03:00\",\"created_at\":\"2026-02-05T11:56:22.652+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"519\",\"campaign_id\":\"91\",\"campaign_title\":\"NL - Talentpool\",\"campaign_type\":\"job_application\",\"job_title\":\"Talentpool - Blijf op de hoogte van de laatste vacatures!\",\"street\":null,\"address\":null,\"city\":\"Nederland\",\"state\":null,\"postal_code\":null,\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Meld je aan voor onze Talentpool!\",\"long_description\":\"<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Power&nbsp;your&nbsp;game-changing&nbsp;career<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word&nbsp;jij&nbsp;enthousiast&nbsp;van het&nbsp;cre&euml;ren&nbsp;van&nbsp;onvergetelijke&nbsp;ervaringen&nbsp;en&nbsp;krijg&nbsp;je&nbsp;energie&nbsp;van&nbsp;anderen&nbsp;helpen? Dan&nbsp;zijn&nbsp;wij&nbsp;het&nbsp;perfecte&nbsp;team&nbsp;voor&nbsp;jou! Of je nu&nbsp;houdt&nbsp;van&nbsp;bellen,&nbsp;mailen&nbsp;of&nbsp;chatten, we&nbsp;hebben&nbsp;d&eacute;&nbsp;rol&nbsp;die&nbsp;bij&nbsp;jou&nbsp;past!&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wil&nbsp;jij&nbsp;graag&nbsp;bij&nbsp;ons&nbsp;komen&nbsp;werken, maar&nbsp;zie&nbsp;je op&nbsp;dit&nbsp;moment&nbsp;geen&nbsp;vacature&nbsp;online&nbsp;staan&nbsp;dat&nbsp;bij&nbsp;jou&nbsp;past?&nbsp;Meld je&nbsp;dan&nbsp;aan&nbsp;voor&nbsp;onze&nbsp;talentpool.&nbsp;Wij&nbsp;sturen&nbsp;je dan&nbsp;regelmatig&nbsp;een&nbsp;Whatsapp&nbsp;bericht&nbsp;met de&nbsp;laatste&nbsp;vacatures&nbsp;die online&nbsp;staan.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen bij&nbsp;Concentrix&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;klantenservicemedewerker&nbsp;bij&nbsp;Concentrix ben&nbsp;jij&nbsp;het&nbsp;eerste&nbsp;aanspreekpunt&nbsp;voor&nbsp;klanten&nbsp;en&nbsp;maak&nbsp;je van&nbsp;elke&nbsp;interactie&nbsp;een&nbsp;positieve&nbsp;ervaring. Je&nbsp;helpt&nbsp;mensen&nbsp;met&nbsp;uiteenlopende&nbsp;vragen, lost&nbsp;problemen&nbsp;op&nbsp;en&nbsp;biedt&nbsp;advies&nbsp;op&nbsp;maat,&nbsp;waarbij&nbsp;je&nbsp;gebruikmaakt&nbsp;van de&nbsp;nieuwste&nbsp;technologie&euml;n&nbsp;en&nbsp;systemen. Geen&nbsp;dag&nbsp;is&nbsp;hetzelfde, want je&nbsp;staat&nbsp;voortdurend&nbsp;in contact met&nbsp;mensen&nbsp;van alle&nbsp;achtergronden&nbsp;en&nbsp;leeftijden. Je&nbsp;hebt&nbsp;de&nbsp;vrijheid&nbsp;om je eigen&nbsp;werktijden&nbsp;in&nbsp;te&nbsp;delen,&nbsp;zodat&nbsp;je&nbsp;werk&nbsp;perfect&nbsp;aansluit&nbsp;op&nbsp;jouw&nbsp;leven. Het&nbsp;mooiste&nbsp;aan&nbsp;dit&nbsp;werk? Je&nbsp;maakt&nbsp;echt&nbsp;impact door&nbsp;klanten&nbsp;een&nbsp;stap&nbsp;verder&nbsp;te&nbsp;helpen&nbsp;en&nbsp;hen met&nbsp;een&nbsp;glimlach&nbsp;achter&nbsp;te&nbsp;laten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;kun je van ons verwachten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In&nbsp;deze&nbsp;functie&nbsp;bieden&nbsp;we&nbsp;jou&nbsp;toffe&nbsp;voordelen&nbsp;die je&nbsp;helpen&nbsp;jouw&nbsp;leven&nbsp;verder&nbsp;vorm&nbsp;te&nbsp;geven:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;salaris&nbsp;van &euro;&nbsp;15,28&nbsp;bruto&nbsp;per&nbsp;uur;&nbsp;<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De&nbsp;mogelijkheid&nbsp;om je&nbsp;salaris&nbsp;uit&nbsp;te&nbsp;betalen&nbsp;inclusief&nbsp;vakantiegeld&nbsp;is&nbsp;bespreekbaar.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Refer-a-friend-bonussen&nbsp;die&nbsp;kunnen&nbsp;oplopen&nbsp;tot&nbsp;700 euro&nbsp;bruto;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eindeloze&nbsp;flexibiliteit&nbsp;om&nbsp;jouw&nbsp;eigen agenda in&nbsp;te&nbsp;vullen;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Reiskostenvergoeding&nbsp;of&nbsp;volledige&nbsp;ov-vergoeding&nbsp;vanaf&nbsp;10 km;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">25&nbsp;verlofdagen&nbsp;op basis van&nbsp;een&nbsp;fulltime&nbsp;dienstverband;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Pensioenopbouw&nbsp;van 6,2%&nbsp;inclusief&nbsp;nabestaanden-&nbsp;en&nbsp;wezenpensioen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Laat je gegevens achter<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop&nbsp;om je aan te melden voor onze talentpool en op de hoogte te blijven van de laatste vacatures. We&nbsp;sturen regelmatig een nieuwe update!&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2810739787\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-08T01:59:10.274+02:00\",\"created_at\":\"2026-02-05T10:45:30.238+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"communications\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1830\",\"campaign_id\":\"39\",\"campaign_title\":\"Categorie Protette\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Pescara\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Pescara stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Pescara, Via Conte di Ruvo 74<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"4215214829\",\"location\":\"Pescara, Pescara\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-26T17:03:46.893+01:00\",\"created_at\":\"2026-02-05T09:21:19.854+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1452\",\"campaign_id\":\"13915\",\"campaign_title\":\"Specialist, Controls &amp; Compliance R1695599\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Controls & Compliance\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1695599\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-02-04T22:05:22.017+08:00\",\"created_at\":\"2026-02-04T22:04:16.590+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City---TechnoHub-A\/Specialist--Controls---Compliance_R1695599-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Controls and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Controls and Compliance\"}],\"recruiters\":[{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0547\",\"descriptor\":\"Specialist, Controls & Compliance\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359300\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City---TechnoHub-A\/Specialist--Controls---Compliance_R1695599-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City---TechnoHub-A\/Specialist--Controls---Compliance_R1695599-1\/apply\",\"job_requisition_id\":\"R1695599\"}],\"organizations\":[{\"wid\":\"d4c653d43ba810393d30ed3376db0000\",\"descriptor\":\"25993 - Fairstone Bank - 980009269\",\"reference_id\":\"980009269\",\"custom_reference_id\":\"980009269\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"31af8a9542091039dbd57b28bb8a0000\",\"descriptor\":\"W100DF Fairstone Bank CS\",\"reference_id\":\"W100DF\",\"custom_reference_id\":\"W100DF\",\"company_reference_id\":null},{\"wid\":\"caaef945118210196e211b8db29a0000\",\"descriptor\":\"COGS (SITE) Business Compliance Direct\",\"reference_id\":\"SIBUSCOMP-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"johnalyn.matinec@concentrix.com\"},\"first_name\":\"Johnalyn Matinec (130231)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695599\",\"wid\":\"60e7e8af53e8100dec12d24888000000\",\"descriptor\":\"Specialist, Controls & Compliance\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1831\",\"campaign_id\":\"37\",\"campaign_title\":\"Europcar\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Inglese Fluente\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Abruzzo\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Unisciti al Nostro Dinamico Team Globale!<\/p>\\n<p>Sei pront* a dare il via alla tua carriera con un'azienda vivace e in crescita che valorizza la tua crescita professionale?<\/p>\\n<p>Non aspettare oltre! Vogliamo TE!<\/p>\\n<p>Perch&eacute; Dovresti Candidarti:<\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta per te se stai cercando di entrare nel <strong>Servizio Clienti<\/strong> all'interno di una leader globale nel settore del noleggio auto.<\/p>\\n<p><strong>Il Tuo Impatto sul Nostro Team:<\/strong><\/p>\\n<ul>\\n<li>Gestire le chiamate in arrivo dai clienti, fornendo assistenza sulle prenotazioni.<\/li>\\n<li>Interagire con i clienti attraverso vari canali: voce, chat e email.<\/li>\\n<li>Esplora opportunit&agrave; di upselling per migliorare l'esperienza del cliente.<\/li>\\n<li>Gestione commerciale nella fase di noleggio auto<\/li>\\n<\/ul>\\n<p><strong>Chi Cerchiamo:<\/strong><\/p>\\n<ul>\\n<li>Persone&nbsp;orientate al cliente&nbsp;che siano affidabili e appassionate di tecnologia.<\/li>\\n<li><strong>Diploma <\/strong>di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Microsoft Office.<\/li>\\n<li>Pregressa esperienza nel servizio clienti &egrave; un vantaggio.<\/li>\\n<li>Conoscenza fluente della lingua <strong>inglese<\/strong>.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni, su turni, nella fascia oraria (lun-sab) 08:00\/19:00.<\/li>\\n<li>Disponibilit&agrave; a recarsi nella nostra sede in Via Conte di Ruvo, 74 - <strong>Pescara<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo:<\/strong><\/p>\\n<ul>\\n<li>Un&nbsp;<strong>ambiente di lavoro internazionale<\/strong>&nbsp;che incoraggia la collaborazione e la creativit&agrave;.<\/li>\\n<li>Accesso a <strong>Linkedin Learning<\/strong>&nbsp;con corsi disponibili 24\/7 per potenziare le tue competenze.<\/li>\\n<li>PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale.<\/li>\\n<li>Contratto iniziale di 3 mesi con possibilit&agrave; di proroga, 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<li>Impegno Part Time 30h.<\/li>\\n<li><strong>Data di partenza prevista : 7 Aprile<\/strong><\/li>\\n<\/ul>\\n<p><strong>Chi Siamo:<\/strong><\/p>\\n<p>Unisciti al nostro gruppo di game-changers provenienti da oltre 70 paesi, specializzati nell'offrire esperienze di assistenza clienti straordinarie e nel promuovere la trasformazione digitale. Ogni giorno, il nostro team si impegna a garantire un'esperienza unica, contribuendo al successo delle aziende con cui collaboriamo.<\/p>\\n<p>Siamo un'azienda che valorizza la diversit&agrave; e promuove pari opportunit&agrave; di impiego, selezionando i candidati e candidate in base alle loro competenze e qualit&agrave;, senza alcuna forma di discriminazione.<\/p>\",\"ats_external_id\":\"3909826065\",\"location\":\"Pescara, Abruzzo\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T01:59:07.599+02:00\",\"created_at\":\"2026-02-04T17:11:50.222+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1832\",\"campaign_id\":\"30\",\"campaign_title\":\"Easyjet\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti Inbound per Compagnia Aerea\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!<\/strong><\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti<\/strong>&nbsp;&ndash; per conto di una Compagnia Aerea low cost leader in Europa.<\/p>\\n<h5><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/h5>\\n<ul>\\n<li>Gestire le chiamate in entrata dei clienti, fornendo assistenza su prenotazioni, questioni amministrative e tecniche;<\/li>\\n<li>Rispondere alle richieste dei clienti attraverso vari canali: voce, chat, email.<\/li>\\n<\/ul>\\n<h5><strong>CHI CERCHIAMO?<\/strong><\/h5>\\n<ul>\\n<li>Siamo alla ricerca di persone customer oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Pregressa esperienza in ambito customer service;<\/li>\\n<li>Buona conoscenza della lingua inglese (B1-B2);<\/li>\\n<li>Disponibilit&agrave; al lavoro su turni (lun-dom) nella fascia oraria 08:00\/20:00;<\/li>\\n<li>Disponibilit&agrave; di recarsi nella nostra sede sita in Via Torri Bianche, 7 - Vimercate.<\/li>\\n<\/ul>\\n<h5><strong>COSA OFFRIAMO?<\/strong><\/h5>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Formazione iniziale della durata di 2 settimane;<\/li>\\n<li>Contratto iniziale di 5 mesi , 2&deg; livello CCNL Telecomunicazioni (con successive possibilit&agrave; di proroga);<\/li>\\n<li>Impegno richiesto: full time 40h settimanali.<\/li>\\n<\/ul>\\n<h5><strong>CHI SIAMO<\/strong><\/h5>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"3224301597\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T01:59:14.781+02:00\",\"created_at\":\"2026-02-04T16:38:55.914+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"406\",\"campaign_id\":\"190\",\"campaign_title\":\"Trendyol \/ Greek \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Support Specialist with Greek - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <\/span><\/span><em><strong><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW221863152 BCX8\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW221863152 BCX8\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> with Greek and English &ndash; Remote<\/span><\/span><\/strong><\/em><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><em><strong><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">,<\/span><\/strong><\/em> <\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <em><strong><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Selller<\/span> <span class=\\\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">Support&nbsp; Specialist<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> with English &ndash; Remote<\/span><\/strong><\/em><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">to help new sellers get started on our e-commerce platform. <\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\">You&rsquo;ll<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> play a key role in making their onboarding experience smooth and hassle-free by guiding them through setup, answering their questions, and ensuring they understand how to use our tools effectively.<\/span><\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><strong>Greek advanced language level &amp; English medium level (B2)<\/strong><\/li>\\n<li>Excellent communication and interpersonal skills.<\/li>\\n<li>Ability to multitask and work efficiently in a fast-paced environment.<\/li>\\n<li>Strong problem-solving skills and attention to detail.<\/li>\\n<li>A customer-first mindset with a proactive attitude.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Paid training to set you up for success<\/li>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Friday schedule, shifts between 9 AM &ndash; 19 PM<\/li>\\n<li>Monthly bonus based on performance<\/li>\\n<li>Flexible working model after probation period, depending on performance (work from home)&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Assist new sellers in setting up their accounts and listing products.<\/li>\\n<li>Provide step-by-step guidance on using platform tools.<\/li>\\n<li>Answer seller inquiries and troubleshoot any technical or operational issues.<\/li>\\n<li>Ensure sellers have a positive experience and feel supported throughout onboarding.<\/li>\\n<li>Collect feedback to improve the onboarding process.<\/li>\\n<li>Educate sellers on best practices to grow their business.<\/li>\\n<li>Identify and report recurring issues to improve the overall seller experience.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"4124159466\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:18:54.376+03:00\",\"created_at\":\"2026-02-04T16:18:47.997+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1833\",\"campaign_id\":\"24\",\"campaign_title\":\"Horeca DE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Madrelingua\/C2 Tedesco - Remoto\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa\",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Unisciti a Noi e Fai la Differenza! <\/strong><\/p>\\n<p>Sei pront* a far parte di un'azienda globale e innovativa? Vuoi un lavoro che non solo ti paghi, ma ti faccia anche crescere professionalmente? Questa &egrave; la tua chance!<\/p>\\n<p><strong>Il Tuo Ruolo: Supereroe dell'Assistenza Clienti! <\/strong><\/p>\\n<p>Lavorerai in prima linea, aiutando i nostri fantastici clienti a risolvere problemi e a ottenere il massimo dal tuo supporto. Utilizzerai diversi canali &ndash; voce, chat, email &ndash; per essere sempre disponibile e proattiv*.<\/p>\\n<p><strong>Chi Cerchiamo?<\/strong><\/p>\\n<p>Sei una persona appassionata di tecnologia e orientata al cliente? Ecco cosa ci serve:<\/p>\\n<ul>\\n<li>Diploma di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni, 5 giorni su 7 (lun - dom 8-22).<\/li>\\n<li>Madrelingua tedesca\/C2 e voglia di comunicare con il mondo!<\/li>\\n<li>Impegno 40 ore&nbsp;settimanali.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di Lavoro Stimolante:&nbsp;Lavora in un team internazionale con persone fantastiche!<\/li>\\n<li>Formazione Continua su LinkedIn Learning:&nbsp;Accedi a corsi online gratuiti 24\/7 per migliorare le tue competenze.<\/li>\\n<li>PC Aziendale:&nbsp;Ti forniremo gli strumenti che ti servono per brillare!<\/li>\\n<li>Contratto Iniziale di 6 Mesi al 3&deg; liv. CCNL Telco:&nbsp;Iniziamo insieme e vediamo dove ci porta questa avventura!<\/li>\\n<li>Formazione Retribuita<\/li>\\n<li>Possibilit&agrave; di lavorare da casa, se soddisfi i requisiti minimi di connessione internet e distanza dalla sede.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Non vediamo l'ora di conoscerti! Invia la tua candidatura oggi stesso!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Chi Siamo<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, stiamo cambiando il gioco del Customer Service e della trasformazione digitale. Siamo l'azienda che &egrave; passata da 20 a 440.000 persone dal 2004. Vuoi essere parte di questa incredibile storia?<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"336378747\",\"location\":\"Lavoro Da Casa, Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T01:59:06.360+02:00\",\"created_at\":\"2026-02-04T15:59:20.706+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1834\",\"campaign_id\":\"23\",\"campaign_title\":\"Horeca FR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - Madrelingua\/C2 Francese\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa \",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di&nbsp;un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?&nbsp;<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta&nbsp;se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti,<\/strong> <strong>Servizio Post-Vendita<\/strong> &ndash; per conto di&nbsp;un&rsquo; azienda&nbsp;leader nel settore&nbsp;B2B del Food &amp; Beverage.&nbsp;<\/p>\\n<p><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Gestire le chiamate inbound dei clienti al fine di supportarli nella configurazione e\/o malfunzionamento dei prodotti e servizi;<\/li>\\n<li>Gestione delle richieste dei clienti relative a questioni amministrative e tecniche;<\/li>\\n<li>Svolgere supporto attraverso tre canali: voce, chat,&nbsp;email.<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Siamo alla ricerca di persone customer&nbsp;oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; al lavoro&nbsp;su turni (lun-dom) nella fascia oraria&nbsp;09:00-22:00;<\/li>\\n<li>Essere madrelingua\/C2 in Francese;<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Contratto iniziale&nbsp;di&nbsp;3 mesi, 2&deg; livello CCNL Telecomunicazioni&nbsp;(con successive possibilit&agrave; di proroga);<\/li>\\n<li>Impegno richiesto full-time di 40h settimanali;<\/li>\\n<li>Formazione iniziale retribuita.&nbsp;<\/li>\\n<li>Lavoro da casa.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"1026129271\",\"location\":\"Lavoro Da Casa , Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T01:59:09.608+02:00\",\"created_at\":\"2026-02-04T12:46:13.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1453\",\"campaign_id\":\"13909\",\"campaign_title\":\"Software Analyst I (TCF) R1703246\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista Funcional SuccessFactors Ssr - Unilingual\",\"street\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"address\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\",\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"postal_code\":\"1264\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p><span>Nos encontramos en la b\u00fasqueda de <\/span><b>un\/a<\/b> <b>Analista Funcional SuccessFactors. <\/b>ser\u00e1<b> <\/b>responsable de participar en tareas de <b>an\u00e1lisis, dise\u00f1o y optimizaci\u00f3n de procesos de Recursos Humanos<\/b>, acompa\u00f1ando a los <b>usuarios internos de RRHH<\/b> en la adopci\u00f3n y mejora continua de soluciones SAP SuccessFactors.<\/p><p><\/p><p>El rol tendr\u00e1 un fuerte foco en los m\u00f3dulos de <b>Employee Central, Recruiting y Onboarding<\/b>, actuando como <b>nexo entre las \u00e1reas de negocio y los equipos t\u00e9cnicos<\/b>, asegurando soluciones alineadas a las mejores pr\u00e1cticas y a los objetivos estrat\u00e9gicos de RRHH.<\/p><p><\/p><p><\/p><p><b>Responsabilidades<\/b><\/p><ul><li><p>Relevar, analizar y documentar procesos de RRHH (AS-IS \/ TO-BE).<\/p><\/li><li><p>Dise\u00f1ar y optimizar procesos de gesti\u00f3n de personas utilizando SAP SuccessFactors, desde una mirada funcional y de negocio.<\/p><\/li><li><p>Aplicar conocimientos funcionales sobre los siguientes m\u00f3dulos en el an\u00e1lisis de procesos y definici\u00f3n de requerimientos:<\/p><ul><li><p>Employee Central<\/p><\/li><li><p>Recruiting<\/p><\/li><li><p>Onboarding 2.0<\/p><\/li><\/ul><\/li><li><p>Actuar como referente funcional interno entre los usuarios de RRHH y los equipos t\u00e9cnicos \/ consultores.<\/p><\/li><li><p>Asesorar a los usuarios internos en la adopci\u00f3n de mejores pr\u00e1cticas de RRHH y uso de SAP SuccessFactors.<\/p><\/li><li><p>Participar en workshops funcionales con stakeholders del negocio.<\/p><\/li><li><p>Elaborar documentaci\u00f3n funcional, dise\u00f1os de soluci\u00f3n y casos de prueba.<\/p><\/li><li><p>Acompa\u00f1ar pruebas de usuario (UAT) y validaciones funcionales.<\/p><\/li><li><p>Colaborar en iniciativas de mejora continua y optimizaci\u00f3n de procesos.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>Experiencia comprobable como <b>Analista Funcional con uso intensivo de SAP SuccessFactors<\/b>.<\/p><\/li><li><p>Conocimientos funcionales s\u00f3lidos en:<\/p><ul><li><p>Employee Central<\/p><\/li><li><p>Recruiting<\/p><\/li><li><p>Onboarding<\/p><\/li><\/ul><\/li><li><p>Experiencia en an\u00e1lisis y optimizaci\u00f3n de procesos de Recursos Humanos.<\/p><\/li><li><p>Capacidad de comunicaci\u00f3n con usuarios de negocio y equipos t\u00e9cnicos.<\/p><\/li><li><p>Buen manejo de documentaci\u00f3n funcional.<\/p><\/li><li><p>Perfil anal\u00edtico y orientado a procesos.<\/p><\/li><\/ul><p><\/p><p><b>Se valorar\u00e1:<\/b><\/p><ul><li><p>Experiencia previa trabajando del lado cliente \/ in-house.<\/p><\/li><li><p>Conocimiento general del ecosistema SAP SuccessFactors.<\/p><\/li><li><p>Certificaciones SAP SuccessFactors.<\/p><\/li><li><p>Nivel de ingl\u00e9s intermedio\/avanzado.<\/p><\/li><\/ul><p><\/p><p><b>Modalidad:<\/b><\/p><ul><li><p>Full time<\/p><\/li><li><p>Esquema h\u00edbrido (2 d\u00edas on-site - Microcentro)<\/p><\/li><\/ul><p><\/p><p><\/p><p>#AnalistaFuncional #SuccessFactors #HRIT #RecursosHumanos #EmployeeCentral #Recruiting #Onboarding<\/p>\",\"ats_external_id\":\"R1703246\",\"location\":\"Parque Patricios, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"4600000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-03-27T08:53:08.341+08:00\",\"created_at\":\"2026-02-04T08:05:02.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-Funcional-SuccessFactors-Ssr---Unilingual_R1703246-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Parque Patricios\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"1264\",\"primary_location\":{\"id\":\"AR-BUE-PATAG-01\",\"wid\":\"e69227feb697010fb8ca647456220000\",\"descriptor\":\"ARG Buenos Aires Patagones 2740 Distrito Tecnologico\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0443\",\"descriptor\":\"Software Analyst II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359315\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-Funcional-SuccessFactors-Ssr---Unilingual_R1703246-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Buenos-Aires-Patagones-2740-Distrito-Tecnologico\/Analista-Funcional-SuccessFactors-Ssr---Unilingual_R1703246-1\/apply\",\"job_requisition_id\":\"R1703246\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"custom_reference_id\":null,\"company_reference_id\":\"PAR02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guillermohernan.lesta@concentrix.com\"},\"first_name\":\"Guillermo Hernan Lesta (101993328)[C]\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1703246\",\"wid\":\"e7be842c3d2e100ff009cd4351110000\",\"descriptor\":\"Analista Funcional SuccessFactors Ssr - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1454\",\"campaign_id\":\"13904\",\"campaign_title\":\"Sr. People Solutions, Business Partner R1701120\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Human Resources Business Partner- Onsite role\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Senior People Solutions Business Partner provides advice to managers and serves as a consultant on HR-related matters. Analyses trends and metrics and gives advice to the business.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>Responsibilities include<\/p><ul><li><span>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Receive, process and respond to employee concerns and coordinate with appropriate stakeholders, as necessary\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Responsible for the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Provide comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Oversee and may conduct investigations on workplace situations and prepare documentary requirements for complex labor-related cases, with a focus on issue resolution within assigned region\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Requirements include:<\/p><ul><li><span>7&#43; Years of relevant experience. <\/span><span>University Degree Preferred.\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Experience with Workday and advanced Microsoft Office skills\u00a0preferred\u00a0.\u00a0\u00a0<\/span><\/li><li><span>Excellent communication skills, both written and verbal.\u00a0Ability to effectively present information to internal and external associates\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Demonstrated ability to take initiative and ownership with focus on continuous improvement\u00a0<\/span><\/li><li><span>Excellent attention to detail\u00a0\u00a0\u00a0\u00a0<\/span><\/li><li><span>Demonstrated ability to comprehend, analyze, and interpret<\/span><\/li><li><span>This is an <b>onsite position<\/b> and ability to work at our Lake Mary, FL location is a requirement<\/span><\/li><\/ul><p><\/p><p>The base salary range for this position is $85,000\u2013$95,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is Apr. 25, 2026. <span style=\\\"font-size:14px\\\">This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/span><\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p>\",\"ats_external_id\":\"R1701120\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"86990\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T08:04:13.991+08:00\",\"created_at\":\"2026-02-04T00:02:44.960+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Human-Resources-Business-Partner--Onsite-role_R1701120-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0875\",\"descriptor\":\"Sr. People Solutions, Business Partner\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367992\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Human-Resources-Business-Partner--Onsite-role_R1701120-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Senior-Human-Resources-Business-Partner--Onsite-role_R1701120-1\/apply\",\"job_requisition_id\":\"R1701120\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camille.lilly@concentrix.com\"},\"first_name\":\"Camille Rosalez (300104589)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1701120\",\"wid\":\"fdb5b91338d5100e83736b98bddf0000\",\"descriptor\":\"Senior Human Resources Business Partner- Onsite role\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1455\",\"campaign_id\":\"13901\",\"campaign_title\":\"Sr. Associate, Client Success Business Consulting R1689649\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst (CL9)\",\"street\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"address\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"city\":\"Quezon City\",\"state\":\"Metro Manila\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"As the Transformation Innovations Senior Analyst, you will lead strategic projects that enhance our operations through the effective use of process improvement initiatives, products or tools. You will play a key role in ensuring our teams leverage innovative solutions to drive excellence across the organization.\",\"long_description\":\"<p><\/p><ul><li><h3>Technical Resource: Serve as a technical resource across all five functions, providing expertise in data utilization and tool application.<\/h3><\/li><li><h3>Power BI\/Excel Reporting: Partner with the People Manager to prepare Power BI\/Excel reports based on the provided data to summarize findings, insights, and recommendations for stakeholders.<\/h3><\/li><li><h3>Develop Transformational Solutions: Collaborate with the Transformation Leader to lead analysis projects that generate actionable insights. Design and implement innovative solutions.<\/h3><\/li><li><h3>Execution Management: Organize and communicate updates, plans, and progress for the initiatives you oversee, ensuring efficient execution.<\/h3><\/li><li><h3>Communication: Maintain regular communication with regional and global teams to share updates and gather feedback, fostering collaboration.<\/h3><\/li><li><h3>Process Improvement Initiatives: Work alongside the Transformation Leader on process improvement initiatives, identifying and enhancing existing tools that will help achieve with the program\u2019s contractual target and operational goals.<\/h3><\/li><li><h3>Data Insights: Monitor trends and perform comprehensive statistical analyses of performance data to derive meaningful insights that facilitate informed decision-making for stakeholders.<\/h3><\/li><li><h3>Ad-hoc Request Management: Handle and prioritize ad-hoc requests from various stakeholders, coordinating responses to ensure timely deliverables.<\/h3><\/li><li><h3>Tracking Projects\/Initiatives: Assist the Transformation Leader in monitoring the status and progress of ongoing initiatives across functions and support teams. Help track key performance indicators (KPIs), analyze outcomes, and assess cost savings related to these initiatives to ensure effective achievement of organizational goals.<\/h3><\/li><li><h3>Researching Emerging Trends: Support the Transformation Leader in providing valuable market insights and updates to stakeholders, ensuring awareness of emerging trends and developments.<\/h3><\/li><\/ul><h3><\/h3>\",\"ats_external_id\":\"R1689649\",\"location\":\"Quezon City, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"13\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-03-10T18:32:56.911+08:00\",\"created_at\":\"2026-02-03T20:05:53.330+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1689649\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Client Success Business Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GBFT2-01\",\"wid\":\"38c610687b641017db97184c78a50000\",\"descriptor\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Client Success Business Consulting\"}],\"recruiters\":[{\"id\":\"102195311\",\"wid\":\"de6d9763df87101fa38ad88ddaaa0000\",\"descriptor\":\"Cecilio Francisco Foronda Jr (102195311)\"},{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1168\",\"descriptor\":\"Sr. Associate, Client Success Business Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1689649\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Senior-Analyst--CL9-_R1689649\/apply\",\"job_requisition_id\":\"R1689649\"}],\"organizations\":[{\"wid\":\"89876991ed2c10196e223b74b3000000\",\"descriptor\":\"COGS (SITE) Client Dedicated TRANSFORM-Direct\",\"reference_id\":\"SITDEDTRANS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"4978079fa2b9100e50bb1fa709f70000\",\"descriptor\":\"23953 - Block Inc - 980005554\",\"reference_id\":\"980005554\",\"custom_reference_id\":\"980005554\",\"company_reference_id\":null},{\"wid\":\"aed96cf02fc5100eb9e3d2b9289b0000\",\"descriptor\":\"W0ZWLU Cash App - Voice\",\"reference_id\":\"W0ZWLU\",\"custom_reference_id\":\"W0ZWLU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"renz.cabidog@concentrix.com\"},\"first_name\":\"Renz Cabidog (103293401)\"},\"category_groups\":[{\"id\":\"CF Innovation_Transformation\",\"wid\":\"4b0305aff0a71005ffaf9b9e3c3d0000\",\"descriptor\":\"Innovation & Transformation\"}],\"job_requisition\":{\"id\":\"R1689649\",\"wid\":\"003ec7050003100773629cc593720000\",\"descriptor\":\"Senior Analyst (CL9)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><u>Candidate Profile:<\/u><\/b><\/p><ul><li>Analytical and Business Acumen:<ul><li>Strong capability to comprehend, analyze, and interpret data.<\/li><li>Solid understanding of the organization\u2019s business operations and industry, showcasing demonstrated business acumen.<\/li><\/ul><\/li><\/ul><ul><li>Technical Skills:<ul><li>Advanced Microsoft Office skills and familiarity with data analysis tools (Tools such as CNX products, Excel (Macros\/VBA), Power BI, PowerApps, and Low-Code\/No-Code (LC\/NC) platforms.)<\/li><li>Attention to Detail &amp; Initiative: Keen attention to detail with a proactive approach to identifying and implementing process improvements.<\/li><li>Communication: Excellent written and verbal communication skills, with the capacity to present information clearly to both internal and external stakeholders<\/li><\/ul><\/li><\/ul><p><b><u>Profile Extras:<\/u><\/b><\/p><ul><li>Engage and build relationships with third-party vendors to enhance our product offerings.<\/li><li>Conduct research and assessment of new technologies to inform innovation strategies.<\/li><li>Flexibility in working hours to collaborate with global stakeholders across multiple time zones.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1456\",\"campaign_id\":\"13884\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1698730\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom of Great Britain and Northern Ireland\",\"short_description\":\"We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.\\n\\n\\n\\nThe candidate must demonstrate fluency in English and be located within the United Kingdom. Additionally, the individual should hold UK citizenship and either possess or be eligible to obtain UK Security Clearance.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br \/><br \/>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/><br \/>The Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br \/><br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/><br \/>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) and Power Platform Solution Architect. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE and Power Platform, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives.<\/p><p><\/p><p>The candidate must demonstrate fluency in English and be located within the United Kingdom. Additionally, the individual should hold UK citizenship and either possess or be eligible to obtain UK Security Clearance.<\/p><p><\/p><p><b>Mandatory Experience:<\/b><\/p><ul><li><p>Proven experience in facilitating technical discussions and conducting workshops with business clients.<\/p><\/li><li><p>Expert knowledge in Dynamics 365 Customer Insights \u2013 Journeys<\/p><\/li><li><p>Extensive experience with Power App development.<\/p><\/li><li><p>Design, customize, and administer UI and business logic using Power Platform.<\/p><\/li><li><p>Customize and administer UI and business logic.<\/p><\/li><li><p>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics and Power Apps (Canvas and Model-Driven apps) and Power Automate, and other Power Platform components.<\/p><\/li><li><p>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<\/p><\/li><li><p>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/p><\/li><li><p>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/p><\/li><li><p>Familiar with Power Platform governance and administration.<\/p><\/li><li><p>Administer and support Power Platform (managed) environments through the Power Platform Admin Center (PPAC).<\/p><\/li><li><p>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/p><\/li><li><p>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/p><\/li><li><p>Knowledge of Application Lifecycle Management (ALM) via solutions and pipelines.<\/p><\/li><li><p>Strong ability to engage with key technical stakeholders and business decision makers.<\/p><\/li><li><p>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills<\/p><\/li><li><p>Strong commitment to staying updated on modern engineering practices and tools.<\/p><\/li><li><p>Experience in customer facing roles.<\/p><\/li><\/ul><p><\/p><p><b>Desirable requirements: <\/b><\/p><ul><li><p>Experience with Dynamics 365 Sales.<\/p><\/li><li><p>Experience with Dynamics 365 Customer Service (Omnichannel, Customer Service Workspace)<\/p><\/li><li><p>Architect and Functional Consultant level Microsoft certifications are preferred.<\/p><\/li><li><p>Knowledge of deploying and using the Microsoft Center of Excellence Starter Kit configuration.<\/p><\/li><li><p>Experience with Copilot Studio.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1698730\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-03-27T07:43:18.704+08:00\",\"created_at\":\"2026-02-02T20:04:42.775+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1698730\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358959\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1698730\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Solution-Architect-for-Dynamics-365-Customer-Engagement-and-Power-Platform_R1698730\/apply\",\"job_requisition_id\":\"R1698730\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1698730\",\"wid\":\"b8b598b58136100bad2ad19d45e90000\",\"descriptor\":\"Solution Architect for Dynamics 365 Customer Engagement and Power Platform\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"7\",\"campaign_id\":\"102\",\"campaign_title\":\"R\u00e1dios - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da R\u00e1dio? Candidate-se aqui! (Vagas Ponta Grossa) Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>tratativas e negocia&ccedil;&otilde;es de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Ponta Grossa\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702294\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-17T20:59:05.581-03:00\",\"created_at\":\"2026-02-02T18:11:57.974-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"8\",\"campaign_id\":\"100\",\"campaign_title\":\"R\u00e1dios - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Londrina)\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | CX Suporte | Londrina\/PR (Presencial) | R\u00e1dios\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat, E-mail e\/ou WhatsApp<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat, e-mail e\/ou WhatsApp).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701492\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.180-03:00\",\"created_at\":\"2026-02-02T18:05:55.466-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"9\",\"campaign_id\":\"99\",\"campaign_title\":\"R\u00e1dios - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Curitiba) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701490\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-17T20:59:05.565-03:00\",\"created_at\":\"2026-02-02T17:59:01.190-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"10\",\"campaign_id\":\"98\",\"campaign_title\":\"Job Boards - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701468\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.168-03:00\",\"created_at\":\"2026-02-02T17:54:52.754-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"11\",\"campaign_id\":\"97\",\"campaign_title\":\"Job Boards - S\u00e3o Paulo Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Remunera&ccedil;&atilde;o + jornada \/ O que oferecemos<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701387\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.157-03:00\",\"created_at\":\"2026-02-02T17:53:33.110-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"12\",\"campaign_id\":\"96\",\"campaign_title\":\"Job Boards - Ponta Grossa Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>negocia&ccedil;&atilde;o por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar tratativas at&eacute; a conclus&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (segunda a s&aacute;bado)<br \/>\u2705 Diversos turnos dispon&iacute;veis (manh&atilde;\/tarde\/noite)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia com atendimento\/negocia&ccedil;&atilde;o por voz (cobran&ccedil;a ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701463\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.145-03:00\",\"created_at\":\"2026-02-02T17:50:41.953-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"13\",\"campaign_id\":\"95\",\"campaign_title\":\"Job Boards - Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701460\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.134-03:00\",\"created_at\":\"2026-02-02T17:48:50.829-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"14\",\"campaign_id\":\"94\",\"campaign_title\":\"Job Boards - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via <strong>WhatsApp, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e\/ou voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail\/WhatsApp)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701453\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.123-03:00\",\"created_at\":\"2026-02-02T17:47:00.705-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"15\",\"campaign_id\":\"93\",\"campaign_title\":\"Job Boards - Curitiba Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) Sites\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com atendimento <strong>por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Cobran&ccedil;a | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre buscando a melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 5x2 ou 6x1 (a escala ser&aacute; confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Hor&aacute;rio: disponibilidade para diferentes turnos (entre 08:00 e 20:40)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento por voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701438\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-17T20:59:05.541-03:00\",\"created_at\":\"2026-02-02T17:44:33.034-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"16\",\"campaign_id\":\"92\",\"campaign_title\":\"Job Boards - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701442\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.111-03:00\",\"created_at\":\"2026-02-02T15:31:05.551-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"17\",\"campaign_id\":\"91\",\"campaign_title\":\"Job Boards - Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Telefone\/Chat\/E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir <strong>oportunidades pontuais de oferta\/upsell<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (telefone, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, identificar oportunidades e orientar o cliente sobre solu&ccedil;&otilde;es\/ofertas (sem perder o foco em atendimento).<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Barueri\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701465\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-17T20:59:05.524-03:00\",\"created_at\":\"2026-02-02T15:27:40.259-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"18\",\"campaign_id\":\"90\",\"campaign_title\":\"Job Boards - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal | Sites\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Fortaleza (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, vem com a gente! Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar e acompanhar atendimentos em sistema, com aten&ccedil;&atilde;o aos detalhes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia na experi&ecirc;ncia do cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Fortaleza\/CE (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia (PcD).<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701366\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.100-03:00\",\"created_at\":\"2026-02-02T15:24:34.527-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"19\",\"campaign_id\":\"89\",\"campaign_title\":\"Redes Sociais - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701483\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.088-03:00\",\"created_at\":\"2026-02-02T15:10:51.678-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"20\",\"campaign_id\":\"88\",\"campaign_title\":\"Redes Sociais - S\u00e3o Paulo Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"\",\"address\":\"\",\"city\":\"S\u00e3o Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Remunera&ccedil;&atilde;o + jornada \/ O que oferecemos<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701482\",\"location\":\"S\u00e3o Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.076-03:00\",\"created_at\":\"2026-02-02T15:07:37.924-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"672\",\"campaign_id\":\"22266\",\"campaign_title\":\"Advisor I, Customer Service R1694522\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH North 2026\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694522\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-01T14:18:16.982+08:00\",\"created_at\":\"2026-02-02T14:05:35.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"april.alasas@concentrix.com\"},\"first_name\":\"Alas-as, April\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102364267\",\"wid\":\"a243c0f16b3f10217fe1996c968e0000\",\"descriptor\":\"Jake Clark Tomagos (102364267)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"103349669\",\"wid\":\"cd37ff6c6459101bbad0e851ec630000\",\"descriptor\":\"Chrisdom Tablate (103349669)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"1081820\",\"wid\":\"9f196ba80a8701b7a0c9b2b105197222\",\"descriptor\":\"Sharmaine Gonzaga (1081820)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"102051129\",\"wid\":\"8a0c56c1c7a8101a595b7824e0000000\",\"descriptor\":\"Jennifer Tajada (102051129)\"},{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2026_R1694522\/apply\",\"job_requisition_id\":\"R1694522\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694522\",\"wid\":\"6d876a7e6c811007b21e9cf4e3480001\",\"descriptor\":\"Customer Service Advisor - PH North 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"21\",\"campaign_id\":\"87\",\"campaign_title\":\"Redes Sociais - Ponta Grossa Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR (Presencial) SM\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>negocia&ccedil;&atilde;o por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar tratativas at&eacute; a conclus&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (segunda a s&aacute;bado)<br \/>\u2705 Diversos turnos dispon&iacute;veis (manh&atilde;\/tarde\/noite)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia com atendimento\/negocia&ccedil;&atilde;o por voz (cobran&ccedil;a ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701477\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-14T20:59:05.385-03:00\",\"created_at\":\"2026-02-02T12:11:26.390-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1457\",\"campaign_id\":\"13868\",\"campaign_title\":\"Quality Evaluator R1697623\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator with German\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Core Responsibilities\u00a0<\/h2><ul><li>Monitor, evaluate and \/ or audit a sampling of inbound and\/or outbound calls and other contact methods including chat and email.<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices.<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies.<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).<\/li><li>Complete phone time to keep current on programs (as applicable).<\/li><li>Contribute to maintaining forms and legends documents.<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals.<\/li><\/ul><p><\/p><p><b>Candidate Profile\u00a0<\/b><\/p><ul><li>&#43; 1 year of experience in a similar position preferably in call center or sales industry.<\/li><li>Fluent in <b>German <\/b>and <b>English<\/b> (at least <b>C1 level<\/b>) - both verbal and written.<\/li><li>Detail-oriented.<\/li><li>Ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in<span>\u00a0 <\/span>Microsoft Office.<\/li><li>Effective communication skills, both written and verbal.<\/li><li>Ability to work from our office in <b>Katowice.<\/b><\/li><\/ul><p><\/p><p><\/p><p><b>What We Offer<\/b><\/p><ul><li>Comprehensive benefits package, including access to\u00a0<b>MyBenefit\u00a0<\/b>system, private healthcare (<b>Luxmed<\/b>), and life insurance.<\/li><li>Access to e-learning platforms.<\/li><li>Employee Assistance Program (psychological, managerial, legal, and financial counselling).<\/li><li>Free language classes.<\/li><li>Interesting events, contests, lotteries, and much more.<\/li><li>Stable full-time employment based on an employment contract.<\/li><\/ul>\",\"ats_external_id\":\"R1697623\",\"location\":\"Katowice, Silesian\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-04-17T00:07:21.615+08:00\",\"created_at\":\"2026-01-30T20:01:52.192+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Evaluator-with-German_R1697623\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Katowice\",\"state\":\"Silesian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"40-083\",\"primary_location\":{\"id\":\"PL-KAT-GLOBA-02\",\"wid\":\"d5acbea8f68110148e2dc19d4e460000\",\"descriptor\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358809\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Evaluator-with-German_R1697623\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Katowice---Global-Office-Park-Building-A2-Flrs-10-thru-13\/Quality-Evaluator-with-German_R1697623\/apply\",\"job_requisition_id\":\"R1697623\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d05cdee976c31005297e26ee1e6b0000\",\"descriptor\":\"22673 - Electrolux - WHCNX017\",\"reference_id\":\"WHCNX017\",\"custom_reference_id\":\"WHCNX017\",\"company_reference_id\":null},{\"wid\":\"9d33cdba3dc1100529e761fd09510000\",\"descriptor\":\"W0ZUB0 A628 Electrolux Poland\",\"reference_id\":\"W0ZUB0\",\"custom_reference_id\":\"W0ZUB0\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jacek.wagner@concentrix.com\"},\"first_name\":\"Jacek Wagner (101259256)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697623\",\"wid\":\"56de5abe1f42100c1703bf2408ee0000\",\"descriptor\":\"Quality Evaluator with German\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"22\",\"campaign_id\":\"85\",\"campaign_title\":\"Panfletos - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1702506\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.065-03:00\",\"created_at\":\"2026-01-30T15:47:46.754-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"23\",\"campaign_id\":\"84\",\"campaign_title\":\"Panfletos - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial) | Flyers\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial) | Flyers\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat, E-mail e\/ou WhatsApp<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat, e-mail e\/ou WhatsApp).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702507\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-16T20:59:04.808-03:00\",\"created_at\":\"2026-01-30T15:44:16.461-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"24\",\"campaign_id\":\"83\",\"campaign_title\":\"Panfletos - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | Ponta Grossa\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>tratativas e negocia&ccedil;&otilde;es de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Ponta Grossa\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1702509\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.054-03:00\",\"created_at\":\"2026-01-30T15:39:37.402-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"25\",\"campaign_id\":\"82\",\"campaign_title\":\"Redes Sociais - Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Ponta Grossa\",\"state\":\"Ponta Grossa\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701476\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-16T20:59:04.784-03:00\",\"created_at\":\"2026-01-30T15:15:42.936-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"26\",\"campaign_id\":\"81\",\"campaign_title\":\"Redes Sociais - Londrina\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Londrina\",\"state\":\"Londrina\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via <strong>WhatsApp, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | CX Suporte | Londrina\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes via WhatsApp, e-mail e\/ou voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua em CX.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Londrina\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz\/chat\/e-mail\/WhatsApp)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701475\",\"location\":\"Londrina, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-16T20:59:04.772-03:00\",\"created_at\":\"2026-01-30T15:09:27.695-03:00\",\"latitude\":\"-23.3197305\",\"longitude\":\"-51.1662008\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"27\",\"campaign_id\":\"79\",\"campaign_title\":\"Redes Sociais - Curitiba Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com atendimento <strong>por voz<\/strong>, ajudando a construir solu&ccedil;&otilde;es e oferecer uma experi&ecirc;ncia positiva aos nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Cobran&ccedil;a | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Negociar acordos e realizar tratativas assertivas, sempre buscando a melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 5x2 ou 6x1 (a escala ser&aacute; confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Hor&aacute;rio: disponibilidade para diferentes turnos (entre 08:00 e 20:40)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento por voz<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701474\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.041-03:00\",\"created_at\":\"2026-01-30T12:45:13.095-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"28\",\"campaign_id\":\"78\",\"campaign_title\":\"Redes Sociais - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Curitiba\",\"state\":\"Curitiba\",\"postal_code\":null,\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701472\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.029-03:00\",\"created_at\":\"2026-01-30T12:35:26.211-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"29\",\"campaign_id\":\"77\",\"campaign_title\":\"Redes Sociais - Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento CX | Barueri\/SP (Presencial) | Multicanal | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Barueri\",\"state\":\"Barueri\",\"postal_code\":null,\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Telefone\/Chat\/E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir <strong>oportunidades pontuais de oferta\/upsell<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (telefone, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, identificar oportunidades e orientar o cliente sobre solu&ccedil;&otilde;es\/ofertas (sem perder o foco em atendimento).<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Barueri\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701480\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-15T20:59:08.858-03:00\",\"created_at\":\"2026-01-30T01:10:17.969-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"30\",\"campaign_id\":\"76\",\"campaign_title\":\"Redes Sociais - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal | SM\",\"street\":\"\",\"address\":\"\",\"city\":\"Fortaleza\",\"state\":\"Fortaleza\",\"postal_code\":null,\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Fortaleza (Presencial) | Multicanal\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Voc&ecirc; &eacute; apaixonado por ajudar pessoas e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent&atilde;o essa oportunidade &eacute; para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem prazer em ajudar e quer crescer em um ambiente colaborativo, vem com a gente! Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando via Chat, E-mail e\/ou Voz. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\"><strong>Posi&ccedil;&atilde;o:<\/strong><\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atendimento humanizado e eficiente para clientes via chat, e-mail e\/ou voz.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar e acompanhar atendimentos em sistema, com aten&ccedil;&atilde;o aos detalhes.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Colaborar com a equipe para garantir excel&ecirc;ncia na experi&ecirc;ncia do cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00<br \/>\u2705 Escala: 6x1, folgas alternadas durante a semana e finais de semana + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Local: Fortaleza\/CE (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo<br \/>Idade m&iacute;nima: 18 anos<br \/>Experi&ecirc;ncia em atendimento multicanal (voz, chat e e-mail)<br \/>Boa digita&ccedil;&atilde;o e habilidade com sistemas simult&acirc;neos<br \/>Familiaridade com tecnologia<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">Nosso processo seletivo inclui: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final.<br \/>Vaga tamb&eacute;m aberta para pessoas com defici&ecirc;ncia (PcD).<br \/><br \/>Venha fazer parte da nossa equipe! Inscreva-se agora e construa uma carreira de sucesso conosco! \ud83d\ude80<\/p>\",\"ats_external_id\":\"R1701478\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-04-18T20:59:03.016-03:00\",\"created_at\":\"2026-01-30T00:51:36.608-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1458\",\"campaign_id\":\"13847\",\"campaign_title\":\"Representative, Talent Acquisition R1700055\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Talent Acquisition\",\"street\":\"PHL Cebu Work-at-Home\",\"address\":\"PHL Cebu Work-at-Home\",\"city\":\"Cebu Province\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with the administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background and reference checks<\/li><li>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Create new hire packets and schedule background checks and drug tests for prospective applicants<\/li><li>Promote the Company image to candidates and external service providers<\/li><li>Administer typing and math tests to prospective applicants, as necessary<\/li><li>Coordinate travel arrangements for applicants, as necessary<\/li><li>Provide general support for the TA department(s) and related stakeholders, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to handle confidential information with discretion and tact<\/li><li>Knowledge of general office practice and business etiquette<\/li><li>Ability to follow through on work assignments with limited supervision<\/li><\/ul><h2>\u00a0\u00a0\u00a0<\/h2><h2>Career Level Description\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy.\u00a0 Works with either close supervision or under clearly defined procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1700055\",\"location\":\"Cebu Province, Cebu\",\"job_type\":\"full_time\",\"salary\":\"16250.59\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-29T20:02:56.024+08:00\",\"created_at\":\"2026-01-29T20:01:54.960+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-Work-at-Home\/Representative--Talent-Acquisition_R1700055-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu Province\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-WAH-CEBUP-00\",\"wid\":\"fd1f1bd9a0670112ce6eabca7607c4b0\",\"descriptor\":\"PHL Cebu Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"chayannmarie.consemino@concentrix.com\"},\"first_name\":\"Consemino, Chayann Marie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102047529\",\"wid\":\"0ec14f5808a81017760f8b7fc0a60000\",\"descriptor\":\"Jeissel Rose Santillan (102047529)\"},{\"id\":\"101455962\",\"wid\":\"53452289b04801f89dac8debf232d544\",\"descriptor\":\"Chayann Marie Consemino (101455962)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0927\",\"descriptor\":\"Representative, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358633\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-Work-at-Home\/Representative--Talent-Acquisition_R1700055-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-Work-at-Home\/Representative--Talent-Acquisition_R1700055-1\/apply\",\"job_requisition_id\":\"R1700055\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801ff2095b31e3c0680c1\",\"descriptor\":\"(REGION) DELIVERY RECRUITMENT\",\"reference_id\":\"REGRECRUIT-DEL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f1332e5ef32b1004c27602963c410000\",\"descriptor\":\"23075 - Opexother - UKRGNCSO\",\"reference_id\":\"UKRGNCSO\",\"custom_reference_id\":\"UKRGNCSO\",\"company_reference_id\":null},{\"wid\":\"73378e056c46101571a5ec660dac0000\",\"descriptor\":\"W0ZVEE Ukrgn_Cso\",\"reference_id\":\"W0ZVEE\",\"custom_reference_id\":\"W0ZVEE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"eulamarie.salve@concentrix.com\"},\"first_name\":\"Eula Marie Salve (101482427)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1700055\",\"wid\":\"60e7e8af53e8100e31f706a8b0240000\",\"descriptor\":\"Representative, Talent Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1798\",\"campaign_id\":\"72\",\"campaign_title\":\"GTM Abudhabi- Daman CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Insurance sector\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1646156013\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T03:59:11.389+04:00\",\"created_at\":\"2026-01-29T17:42:43.744+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1799\",\"campaign_id\":\"71\",\"campaign_title\":\"GTM Dubai - Richemont BA - AR\/ EN \",\"campaign_type\":\"job_application\",\"job_title\":\"Brand Ambassador - Luxury Retail- Arabic and English Speaker \",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"1002997768\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.672+04:00\",\"created_at\":\"2026-01-29T17:26:36.164+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1459\",\"campaign_id\":\"13842\",\"campaign_title\":\"Team Leader, Operations R1694529\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1694529\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:56:16.201+08:00\",\"created_at\":\"2026-01-29T16:03:43.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":[\"Japanese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"sukhleen.bhatia@concentrix.com\"},\"first_name\":\"Bhatia, Sukhleen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103276124\",\"wid\":\"623e507ba0d91005dc9a3513c80d0000\",\"descriptor\":\"Sukhleen Bhatia (103276124)\"},{\"id\":\"102259273\",\"wid\":\"fd3ef5c942ab101fa2729d4ac1be0000\",\"descriptor\":\"Nur Diyana Binti Abdul Halim (102259273)\"},{\"id\":\"101910766\",\"wid\":\"803d12295f030119832770844ee90000\",\"descriptor\":\"Bhavya Jha (101910766)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358569\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\/apply\",\"job_requisition_id\":\"R1694529\"}],\"organizations\":[{\"wid\":\"0fc4e8c5fdc4010260002faf84149b8d\",\"descriptor\":\"W0ZFRP Booking Ccs\",\"reference_id\":\"W0ZFRP\",\"custom_reference_id\":\"W0ZFRP\",\"company_reference_id\":null},{\"wid\":\"a85c17d5b9db0122ae8642dd8f144a88\",\"descriptor\":\"6629 - Bookingcom - 980000606\",\"reference_id\":\"980000606\",\"custom_reference_id\":\"980000606\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christinepolong.ricarte@concentrix.com\"},\"first_name\":\"Christine Ricarte (103369535)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694529\",\"wid\":\"e854549099c1100a1d84bc93a69a0000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1460\",\"campaign_id\":\"13834\",\"campaign_title\":\"Specialist, Renewal Sales R1701897\",\"campaign_type\":\"job_application\",\"job_title\":\"(Hybrid) B2B Renewal Specialist - French\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701897\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-29T08:03:39.885+08:00\",\"created_at\":\"2026-01-29T02:02:07.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---French_R1701897\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358493\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---French_R1701897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---French_R1701897\/apply\",\"job_requisition_id\":\"R1701897\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701897\",\"wid\":\"62b461240939100e3cd4a92e5ff90000\",\"descriptor\":\"(Hybrid) B2B Renewal Specialist - French\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1461\",\"campaign_id\":\"13833\",\"campaign_title\":\"Specialist, Renewal Sales R1701888\",\"campaign_type\":\"job_application\",\"job_title\":\"(Hybrid) B2B Renewal Specialist - Turkish\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701888\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-29T08:03:39.805+08:00\",\"created_at\":\"2026-01-29T02:02:06.768+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701888\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"Turkish\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701888\/apply\",\"job_requisition_id\":\"R1701888\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701888\",\"wid\":\"312aeb6587ab100e3c1f22d772e10000\",\"descriptor\":\"(Hybrid) B2B Renewal Specialist - Turkish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1462\",\"campaign_id\":\"13832\",\"campaign_title\":\"Specialist, Renewal Sales R1701892\",\"campaign_type\":\"job_application\",\"job_title\":\"(Hybrid) B2B Renewal Specialist - Turkish\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1701892\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-29T08:03:39.876+08:00\",\"created_at\":\"2026-01-29T02:02:06.461+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701892\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e36608e124c20e\",\"descriptor\":\"EGY Work-at-Home\"}},\"languages\":[\"Turkish\"],\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"021938\",\"wid\":\"78893d07c56a10053dd99e551d5a0000\",\"descriptor\":\"Sara Ginatto (021938)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358491\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701892\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Work-at-Home\/XMLNAME--Hybrid--B2B-Renewal-Specialist---Turkish_R1701892\/apply\",\"job_requisition_id\":\"R1701892\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701892\",\"wid\":\"204bd2b0ad78100e3ca7bf953b860001\",\"descriptor\":\"(Hybrid) B2B Renewal Specialist - Turkish\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"673\",\"campaign_id\":\"22259\",\"campaign_title\":\"Advisor I, Customer Service R1701849\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer, Order & Technical Support Specialist (Dutch-speaking) - Medical Equipment - 1500\u20ac Welcome Bonus\",\"street\":\"PRT POP (ICNPO)\",\"address\":\"PRT POP (ICNPO)\",\"city\":\"Porto\",\"state\":null,\"postal_code\":\"4100-467\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer &amp; Technical Support Specialist<\/b> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of <b>FREE Learning and Leadership Development programs<\/b> designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer &amp; Technical Support Specialist, you will:<\/p><ul><li>Deliver <b>technical support and troubleshooting<\/b> for medical diabetes devices, consumables and accessories.<\/li><li>Manage <b>order intake and renewals<\/b> in compliance with company guidelines.<\/li><li>Assist customers with <b>product usage and ordering<\/b> through multichannel support (calls, email, chat, and SMS).<\/li><li><b>Accurately document<\/b> all customer contacts in English.<\/li><li>Apply <b>active listening and empathy<\/b> to handle sensitive patients and situations.<\/li><li>Follow defined <b>procedures and scripts<\/b> to ensure regulatory and safety standards.<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Are fluent, both verbal and written, in <b>Dutch<\/b> &#43; <b>C1 level in English<\/b>.<\/li><li>Can support <b>more than one market simultaneously<\/b>.<\/li><li>Have a <b>strong customer service orientation<\/b> with excellent communication skills.<\/li><li>Possess <b>problem-solving, prioritization, and organizational skills<\/b>.<\/li><li>Stay <b>calm under stress<\/b> and adapt quickly to change.<\/li><li>Have the <b>patience and good temper<\/b> to handle disputes and emergencies.<\/li><li>Apply <b>active listening and empathy<\/b> to resolve client issues.<\/li><li>(Bonus) Bring <b>knowledge or background in healthcare, diabetes devices, or technical support<\/b>.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your lifestyle:<\/p><ul><li>Competitive salary (base and additional bonuses)<\/li><li>1500\u20ac Welcome Bonus<\/li><li>Relocation Package if you come from abroad<\/li><li>Central location in Porto, Portugal<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you\u2019ll be working on<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <b>440k&#43; game-changers<\/b> around the globe call Concentrix their <i>employer of choice<\/i>.<\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are <b>legally authorized to work in Portugal<\/b> will be considered for this position.<\/p>\",\"ats_external_id\":\"R1701849\",\"location\":\"Porto\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-27T04:42:58.190+08:00\",\"created_at\":\"2026-01-29T00:01:48.464+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technical-Support-Specialist---Dutch---English--speaking----Medical-Equipment_R1701849\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":[\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365173\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technical-Support-Specialist---Dutch---English--speaking----Medical-Equipment_R1701849\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/Customer--Order---Technical-Support-Specialist---Dutch---English--speaking----Medical-Equipment_R1701849\/apply\",\"job_requisition_id\":\"R1701849\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701849\",\"wid\":\"204bd2b0ad78100e391eaa36b6cb0000\",\"descriptor\":\"Customer, Order & Technical Support Specialist (Dutch-speaking) - Medical Equipment - 1500\u20ac Welcome Bonus\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><\/p><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"66\",\"campaign_title\":\"GTM - BD Content Moderation - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"3596658368\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.661+04:00\",\"created_at\":\"2026-01-28T21:38:41.969+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"65\",\"campaign_title\":\"GTM - Roblox Content Moderation- B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"2411099685\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.649+04:00\",\"created_at\":\"2026-01-28T21:37:04.713+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1802\",\"campaign_id\":\"64\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1447527032\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.636+04:00\",\"created_at\":\"2026-01-28T21:33:00.751+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1803\",\"campaign_id\":\"63\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2137146484\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T03:59:11.341+04:00\",\"created_at\":\"2026-01-28T21:31:22.803+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1804\",\"campaign_id\":\"62\",\"campaign_title\":\"GTM - Airlines Bilingual: Arabic\/ English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2794696745\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.624+04:00\",\"created_at\":\"2026-01-28T21:30:42.977+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1805\",\"campaign_id\":\"61\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"4282736844\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.613+04:00\",\"created_at\":\"2026-01-28T21:30:11.962+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1806\",\"campaign_id\":\"60\",\"campaign_title\":\"GTM - Fiber tech Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"649368721\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.601+04:00\",\"created_at\":\"2026-01-28T21:28:36.286+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1807\",\"campaign_id\":\"59\",\"campaign_title\":\"GTM - Makeup industry - Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2336377196\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.589+04:00\",\"created_at\":\"2026-01-28T21:27:41.970+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1808\",\"campaign_id\":\"58\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1387511089\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.575+04:00\",\"created_at\":\"2026-01-28T21:27:04.828+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1809\",\"campaign_id\":\"57\",\"campaign_title\":\"GTM - Sales Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2574675344\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.563+04:00\",\"created_at\":\"2026-01-28T21:26:07.521+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1810\",\"campaign_id\":\"56\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"1082628557\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.551+04:00\",\"created_at\":\"2026-01-28T21:25:20.561+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1463\",\"campaign_id\":\"13813\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1701136\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Teams\/ Teams Phone CSA (M\/F\/D)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges\",\"long_description\":\"<p>We are seeking a skilled and motivated Microsoft Teams Engineer to join our domain. The ideal candidate will be an expert in Microsoft Teams, with a strong understanding of its ecosystem including Exchange Online, SharePoint Online, and Entra ID (formerly Azure AD). This role will focus on the design, deployment, and support of Microsoft Teams solutions, including Teams Phone and PSTN connectivity, with a strong emphasis on hybrid and enterprise-scale environments. The role also includes consulting with customers, delivering workshops, and acting as a trusted advisor to help customers overcome their challenges.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><p>Design, implement, and support Microsoft Teams solutions across the organisation.<\/p><\/li><li><p>Lead and support Teams Phone rollouts, including Direct Routing, Operator Connect, and Calling Plans.<\/p><\/li><li><p>Integrate Teams with Exchange Online, SharePoint Online, and Entra ID to ensure seamless collaboration and identity management.<\/p><\/li><li><p>Manage and troubleshoot Teams-related issues, including voice, video, meetings, and chat.<\/p><\/li><li><p>Support and maintain hybrid deployments involving on-premises and cloud-based Teams infrastructure.<\/p><\/li><li><p>Provide guidance on Skype for Business Server coexistence and migration strategies.<\/p><\/li><li><p>Collaborate with cross-functional teams to ensure Teams solutions align with business needs and security policies.<\/p><\/li><li><p>Document configurations, procedures, and best practices.<\/p><\/li><li><p>Consult with customers to understand their business needs and technical challenges related to Microsoft Teams and its ecosystem.<\/p><\/li><li><p>Deliver workshops and training sessions to educate customers on Microsoft Teams capabilities and best practices.<\/p><\/li><li><p>Act as a trusted advisor to customers, providing strategic guidance and recommendations to optimize their use of Microsoft Teams and related Microsoft 365 services.<\/p><\/li><\/ul><h2><\/h2><h2><b>Required Skills and Experience:<\/b><\/h2><ul><li><p>Proven experience with Microsoft Teams administration and architecture including Teams Phone.<\/p><\/li><li><p>Strong knowledge of Teams Phone and PSTN integration methods (Direct Routing, Operator Connect, Calling Plans).<\/p><\/li><li><p>Experience with Exchange Online, SharePoint Online, and Entra ID.<\/p><\/li><li><p>Familiarity with Teams Hybrid deployments and migration from Skype for Business.<\/p><\/li><li><p>Understanding of Microsoft 365 security, compliance, and governance features.<\/p><\/li><li><p>Ability to troubleshoot complex Teams and voice-related issues.<\/p><\/li><li><p>Excellent communication and documentation skills.<\/p><\/li><\/ul><h2><\/h2><h2>Preferred Qualifications:<\/h2><ul><li><p>Microsoft certifications such as MS-700, MS-720, or MS-102.<\/p><\/li><li><p>Experience with PowerShell scripting for automation and administration.<\/p><\/li><li><p>Knowledge of networking fundamentals related to VoIP and real-time communications.<\/p><\/li><li><p>Experience working in regulated or enterprise environments.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1701136\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-03-27T07:39:52.562+08:00\",\"created_at\":\"2026-01-28T17:13:32.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1701136-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"DEU\",\"state\":\"Baden-Wurttemberg\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"DE-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dfc8bde4b6bfa5\",\"descriptor\":\"DEU Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358768\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1701136-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Microsoft-Teams--Teams-Phone-CSA_R1701136-1\/apply\",\"job_requisition_id\":\"R1701136\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE19\"},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1701136\",\"wid\":\"62b461240939100de44407ec30b90000\",\"descriptor\":\"Microsoft Teams\/ Teams Phone CSA (M\/F\/D)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1464\",\"campaign_id\":\"13810\",\"campaign_title\":\"Specialist, Customer Acquisition R1697951\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Trilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><div><p><\/p><\/div><p><b>Candidate profile<\/b><\/p><div><ul><li>3&#43; years proven work experience in a sales role<\/li><li>Fluent in Portuguese and English<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1697951\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"4325244\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.844+08:00\",\"created_at\":\"2026-01-28T17:13:28.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358402\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"job_requisition_id\":\"R1697951\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697951\",\"wid\":\"b8b598b58136100c230ac380a2410000\",\"descriptor\":\"Specialist, Customer Acquisition - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1465\",\"campaign_id\":\"13805\",\"campaign_title\":\"Sr. Project Manager (TCF) R1701613\",\"campaign_type\":\"job_application\",\"job_title\":\"Project Manager - Digital, Agile, Scrum - Brisbane\",\"street\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"address\":\"AUS Brisbane - 288 Edward St, Lvl 14\",\"city\":\"Brisbane\",\"state\":\"Queensland\",\"postal_code\":\"4000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"Concentrix Catalyst is looking for a forward-thinking, Project Manager with experience in Agile, Scrum and digital technology projects to join a team that thrives on solving complex challenges.\",\"long_description\":\"<p>Ready to take your Project Management career to the next level? Concentrix Catalyst is looking for a forward-thinking, Project Manager with experience in Agile, Scrum and digital technology projects to join a team that thrives on solving complex challenges.<\/p><p><\/p><p>About Us:<br \/>Concentrix Catalyst, a global digital services company, is at the forefront of strategic consulting, service and experience design, multi-platform engineering, and systems integration. As a key player within the Concentrix family since 2017, we&#39;ve rebranded to Concentrix Catalyst to better reflect our evolving services and seamless integration into Concentrix&#39;s strategic offerings.<\/p><p><\/p><p>Your Role: Project Manager<\/p><p>As a Project Manager, you will be a strategic leader, responsible for guiding our clients through complex digital evolution. You will not only deliver projects but also act as a trusted advisor, shaping their digital future and ensuring our solutions drive tangible business value.<\/p><ul><li>Lead larger, complex projects and manage multiple concurrent projects for the same client with a focus on enabling their digital transformation.<\/li><li>Provide governance, stability, and proactive improvements within the Project Management Team.<\/li><li>Build and maintain strong client relationships, serving as the single point of contact.<\/li><li>Lead and inspire diverse teams of UX\/UI experts, software engineers, and analysts.<\/li><li>Drive continuous improvement and innovation in project delivery.<\/li><li>Partner with clients to analyse their business objectives and translate them into actionable digital roadmaps and plans.\u00a0<\/li><\/ul><p><\/p><p>What You Bring:<\/p><ul><li>Minimum 5&#43; years of Project Management experience in a digital environment.<\/li><li>Expertise in digital\/software delivery projects, particularly in the Native Mobile space.<\/li><li>Strong grasp of Agile methodologies (Kanban) with hands-on experience in technical and digital projects.<\/li><li>Proven success in managing diverse teams, including local and global offices, and remote workers.<\/li><li>Experience with Google Suite, Confluence, JIRA, Smartsheet, and other project tools.<\/li><\/ul><p><\/p><p>Perks and Benefits:<\/p><ul><li>Flexible hybrid work environment .<\/li><li>Competitive holiday allowance, increasing with tenure.<\/li><li>End-of-year performance bonus<\/li><li>Free lunch Thursdays.<\/li><\/ul><p><\/p><p>Next Steps:<br \/>Ready to be a catalyst for change? Submit your application, and if we see a fit, we&#39;ll reach out to guide you through our recruitment process. At Concentrix Catalyst, we are committed to diversity and are an equal opportunity employer.<\/p><p><\/p><p>Note to Recruitment Agencies:<br \/>We appreciate your interest, but we do not accept agency resumes. Please refrain from forwarding resumes to our jobs alias, employees, or any other organization location, as we are not responsible for any fees related to unsolicited resumes.<\/p>\",\"ats_external_id\":\"R1701613\",\"location\":\"Brisbane, Queensland\",\"job_type\":\"full_time\",\"salary\":\"140000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-03-27T12:09:21.540+08:00\",\"created_at\":\"2026-01-28T17:13:24.519+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/Project-Manager---Digital-Technology_R1701613\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Brisbane\",\"state\":\"Queensland\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"4000\",\"primary_location\":{\"id\":\"AU-BRI-EDWAR-01\",\"wid\":\"740544c0a47f017b515eab8f1f110866\",\"descriptor\":\"AUS Brisbane - 288 Edward St, Lvl 14\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/Project-Manager---Digital-Technology_R1701613\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Brisbane\/Project-Manager---Digital-Technology_R1701613\/apply\",\"job_requisition_id\":\"R1701613\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonas.katzellenbourg@concentrix.com\"},\"first_name\":\"Jonas Katzellenbourg (101873977)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1701613\",\"wid\":\"312aeb6587ab100e182abd67db330000\",\"descriptor\":\"Project Manager - Digital, Agile, Scrum - Brisbane\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"242\",\"campaign_id\":\"300\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant -  Homeoffice (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attika\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Stellenbeschreibung<\/strong><\/p>\\n<p>Wir suchen einen <strong>Customer Care Consultant (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden in einem<strong> <\/strong>dynamischen E-Commerce- und Technologieumfeld. Werden Sie Teil unseres <strong>#GameChangers-Teams in Griechenland<\/strong> und bringen Sie Ihre Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/p>\\n<p><strong>Warum Sie bei uns arbeiten sollten<\/strong><\/p>\\n<p>Sind Sie begeistert davon,<strong> <\/strong>au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann werden Sie Teil unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und setzen Sie Ihre Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/p>\\n<p>Kein Tag ist wie der andere &ndash; Sie schaffen wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/li>\\n<li>Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/li>\\n<li>Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/li>\\n<li>Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/li>\\n<li>Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/li>\\n<li>Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/li>\\n<li>Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/li>\\n<\/ul>\\n<p><strong>Ihr Profil:<\/strong><\/p>\\n<ul>\\n<li>Flie&szlig;ende Deutschkenntnisse<\/li>\\n<li>Erfahrung im Kundenservice oder als Client Service Representative<\/li>\\n<li>Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/li>\\n<li>Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/li>\\n<li>Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/li>\\n<li>Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:<\/strong><\/p>\\n<ul>\\n<li>100 % Homeoffice (innerhalb Griechenlands)<\/li>\\n<li>Unbefristeter Arbeitsvertrag<\/li>\\n<li>Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/li>\\n<li>10 % monatlicher Leistungsbonus<\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/li>\\n<li>Private Krankenversicherung inkl. Zahnzusatzversicherung<\/li>\\n<li>Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/li>\\n<li>Mitarbeiterevents<\/li>\\n<li>Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/li>\\n<li>Gemeinsame Mittagspausen in unserem neuen Restaurant<\/li>\\n<\/ul>\\n<p>Sie teilen unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und m&ouml;chten gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger Ihr beruflicher Hintergrund als vielmehr Ihre Motivation und Pers&ouml;nlichkeit, die Sie zu einem wertvollen Teil unserer offenen Community machen.<\/p>\\n<p><em>Bitte beachten Sie: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/em><\/p>\\n<p>Concentrix Griechenland ist ein Arbeitgeber der Chancengleichheit.<br \/>Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\",\"ats_external_id\":\"2150302156\",\"location\":\"Remote, Attika\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:02.036+03:00\",\"created_at\":\"2026-01-28T14:10:29.928+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"243\",\"campaign_id\":\"299\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist (m\/f\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Stellenbeschreibung<\/strong><\/p>\\n<p>Wir suchen einen <strong>Client Banking Specialist (m\/f\/d)<\/strong> zur professionellen Betreuung von Kunden im Finanzdienstleistungssektor. Werden Sie Teil unseres <strong>#GameChangers-Teams in Athen<\/strong> und bringen Sie Ihre Kommunikationsst&auml;rke ein.<\/p>\\n<p><strong>Warum Sie bei uns arbeiten sollten<\/strong><\/p>\\n<p>Sind Sie begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu unterst&uuml;tzen, ihre finanziellen Ziele zu erreichen? Dann werden Sie Teil unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und setzen Sie Ihre Deutschkenntnisse in einem internationalen Umfeld ein.<\/p>\\n<p>Kein Tag ist wie der andere &ndash; Sie schaffen wertvolle und nachhaltige Erlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Betreuung von Kundenanfragen per Telefon, Chat und E-Mail zu Bankprodukten und -dienstleistungen<\/li>\\n<li>Unterst&uuml;tzung bei t&auml;glichen Bankgesch&auml;ften (Konten, Karten, Zahlungen, Online-Banking)<\/li>\\n<li>Bereitstellung von korrekten, sicheren und regelkonformen Informationen gem&auml;&szlig; bankrechtlicher Vorgaben<\/li>\\n<li>Sicherstellung einer hochwertigen Customer Experience und Aufbau vertrauensvoller Kundenbeziehungen<\/li>\\n<li>Erreichung von Service- und Produktivit&auml;tszielen<\/li>\\n<li>Dokumentation von Kundenkontakten und Pflege korrekter Kundendaten<\/li>\\n<li>Strikte Einhaltung von Datenschutz- und Vertraulichkeitsrichtlinien im Umgang mit sensiblen Finanzinformationen<\/li>\\n<\/ul>\\n<p><strong>Ihr Profil:<\/strong><\/p>\\n<ul>\\n<li>Flie&szlig;ende Deutschkenntnisse<\/li>\\n<li>Gute Englischkenntnisse<\/li>\\n<li>Erfahrung im Kundenservice oder als Client Service Representative<\/li>\\n<li>Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/li>\\n<li>Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/li>\\n<li>Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/li>\\n<li>Ausgepr&auml;gtes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:<\/strong><\/p>\\n<ul>\\n<li>Umfassende Relocation-Unterst&uuml;tzung (Fl&uuml;ge, Unterkunft &amp; Transport)<\/li>\\n<li>Unbefristeter Arbeitsvertrag<\/li>\\n<li>Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/li>\\n<li>10 % monatlicher Leistungsbonus<\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/li>\\n<li>Private Krankenversicherung inkl. Zahnzusatzversicherung<\/li>\\n<li>Internationale Karrierechancen &uuml;ber das Concentrix International Mobility Program<\/li>\\n<li>Mitarbeiterevents<\/li>\\n<li>Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/li>\\n<li>Gemeinsame Mittagspausen in unserem neuen Restaurant<\/li>\\n<\/ul>\\n<p>Sie teilen unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und m&ouml;chten gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger Ihr Werdegang als vielmehr Ihre Motivation und Pers&ouml;nlichkeit, die Sie zu einem wertvollen Teil unserer offenen Community machen.<\/p>\\n<p><em>Bitte beachten Sie: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/em><\/p>\\n<p>Concentrix Griechenland ist ein Arbeitgeber der Chancengleichheit.<br \/>Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\",\"ats_external_id\":\"2682606465\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T02:59:02.024+03:00\",\"created_at\":\"2026-01-28T13:32:48.961+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"244\",\"campaign_id\":\"298\",\"campaign_title\":\"German | Customer Service |  Athens | Outbound Sales And Service Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Outbound Sales And Service Specialist (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens  \",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Stellenbeschreibung<\/strong><\/p>\\n<p>Wir suchen einen <strong>Outbound Sales &amp; Service Specialist (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden im <strong>Finanzdienstleistungssektor<\/strong>. Werden Sie Teil unseres <strong>#GameChangers-Teams in Athen<\/strong> und bringen Sie Ihre Kommunikationsst&auml;rke zum Einsatz.<\/p>\\n<p><strong>Warum Sie bei uns arbeiten sollten<\/strong><\/p>\\n<p>Sind Sie begeistert davon, <strong>au&szlig;ergew&ouml;hnliche Kundenerlebnisse<\/strong> zu schaffen und Kunden bei der Verwaltung ihrer Konten, Zahlungen und finanziellen Anliegen zu unterst&uuml;tzen? Dann werden Sie Teil unseres <strong>dynamischen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland<\/strong> und nutzen Sie Ihre <strong>Deutschkenntnisse<\/strong> in einem schnelllebigen, internationalen Umfeld.<\/p>\\n<p>Kein Tag ist wie der andere: Sie schaffen <strong>wertvolle und nachhaltige Kundenerlebnisse<\/strong> f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Bearbeitung von <strong>Inbound- und Outbound-Anrufen<\/strong> mit bestehenden Kunden und Leads im Rahmen von Vertriebs- und Servicekampagnen<\/li>\\n<li>Beratung zu <strong>geeigneten Produkt-Upgrades<\/strong> und finanziellen L&ouml;sungen<\/li>\\n<li>Durchf&uuml;hrung von Anrufen unter <strong>Einhaltung aller Compliance- und Kommunikationsrichtlinien<\/strong><\/li>\\n<li>Umsetzung von <strong>Produkt-Upgrades<\/strong> und Begleitung der Kunden im Entscheidungsprozess<\/li>\\n<li>Kontaktaufnahme mit Interessenten zur <strong>Vervollst&auml;ndigung offener Antragsschritte<\/strong> und zur Einholung einer verbindlichen Zusage<\/li>\\n<li>Unterst&uuml;tzung weiterer <strong>Vertriebs- und Telemarketing-Aktivit&auml;ten<\/strong> nach Bedarf<\/li>\\n<li>Erreichung individueller und teambezogener <strong>Leistungsziele<\/strong>, einschlie&szlig;lich Call-Quoten<\/li>\\n<li>Pflege und Dokumentation von <strong>Kundeninteraktionen<\/strong>, Bearbeitung von Konten und Ablage von Unterlagen<\/li>\\n<li>Konsequente Einhaltung aller <strong>internen Prozesse, Richtlinien und Vorgaben<\/strong><\/li>\\n<\/ul>\\n<p><strong>Ihr Profil:<\/strong><\/p>\\n<ul>\\n<li><strong>Flie&szlig;ende Deutschkenntnisse<\/strong><\/li>\\n<li>Erfahrung im <strong>Kundenservice<\/strong> oder als Client Service Representative<\/li>\\n<li>Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/li>\\n<li>Klare, professionelle Kommunikationsweise sowie <strong>Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/strong><\/li>\\n<li>Sehr gute <strong>schriftliche Kommunikationsf&auml;higkeiten<\/strong><\/li>\\n<li>F&auml;higkeit zu <strong>Multitasking<\/strong>, Priorisierung und Arbeiten in einem leistungs- und zielorientierten Umfeld<\/li>\\n<li>Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:<\/strong><\/p>\\n<ul>\\n<li><strong>Vollst&auml;ndige Relocation-Unterst&uuml;tzung<\/strong> (Fl&uuml;ge, Unterkunft &amp; Transport)<\/li>\\n<li><strong>Unbefristeter Arbeitsvertrag<\/strong><\/li>\\n<li>Attraktives Verg&uuml;tungspaket (<strong>14 Geh&auml;lter pro Jahr<\/strong>)<\/li>\\n<li><strong>10 % monatlicher Leistungsbonus<\/strong><\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die <strong>Up Hellas Mastercard<\/strong><\/li>\\n<li><strong>Private Krankenversicherung + Zahnzusatzversicherung<\/strong><\/li>\\n<li>Internationale <strong>Karrierem&ouml;glichkeiten<\/strong> &uuml;ber das Concentrix International Mobility Program<\/li>\\n<li>Mitarbeiterevents<\/li>\\n<li>Kostenloses Fitnessstudio, Well-Being-Aktivit&auml;ten und <strong>Dachkino mit Blick auf die Akropolis<\/strong><\/li>\\n<li>Gemeinsame Mittagspausen in unserem <strong>neuen Restaurant<\/strong><\/li>\\n<\/ul>\\n<p>Sie teilen unsere Werte <strong>Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement<\/strong> und m&ouml;chten gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger Ihr Lebenslauf als vielmehr Ihre <strong>Motivation und Pers&ouml;nlichkeit<\/strong>, die Sie zu einem wertvollen Teil unserer offenen Community machen.<\/p>\\n<p><em>Bitte beachten Sie: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/em><\/p>\\n<p><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<br \/>Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\",\"ats_external_id\":\"3991416470\",\"location\":\"Athens  , Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T10:03:43.275+03:00\",\"created_at\":\"2026-01-28T13:10:04.545+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"187\",\"campaign_id\":\"584\",\"campaign_title\":\"VF \/Portuguese\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative and forward thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Portuguese and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work to customer service measures, metrics and KPIs within a service targeted environment.<\/li>\\n<li>Hold a High-school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role&nbsp;<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"1576114804\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T12:14:45.213+03:00\",\"created_at\":\"2026-01-28T12:02:16.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1466\",\"campaign_id\":\"13801\",\"campaign_title\":\"Team Leader, Operations R1700389\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Team Leader\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><li>Prepare and create WBRs and MBRs<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><b>INTERNAL ONY<\/b><\/p><p><b>Requirements<\/b>:<\/p><ul><li><p>6 months in company with proven previous experience in targeted role OR 9 month in company<\/p><\/li><li><p>KPI Performance above Teams Average in the last 6 months<\/p><\/li><li><p>No disciplinary actions for the last 6 months<\/p><\/li><\/ul><p><\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><\/h2>\",\"ats_external_id\":\"R1700389\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1350\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-17T18:08:03.809+08:00\",\"created_at\":\"2026-01-27T20:04:01.240+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Italian-Speaking-Team-Leader_R1700389\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"catarina.soares1@concentrix.com\"},\"first_name\":\"Soares, Catarina\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369020\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Italian-Speaking-Team-Leader_R1700389\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Italian-Speaking-Team-Leader_R1700389\/apply\",\"job_requisition_id\":\"R1700389\"}],\"organizations\":[{\"wid\":\"0641ffbbf57e101fcc6cc98ab0e80000\",\"descriptor\":\"17553 - Amazon - WHFR2282\",\"reference_id\":\"WHFR2282\",\"custom_reference_id\":\"WHFR2282\",\"company_reference_id\":null},{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"custom_reference_id\":null,\"company_reference_id\":\"WGR02\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"003ea3a0bf73101fcdb7e26930380000\",\"descriptor\":\"W0ZNRL P_Amazon Audible\",\"reference_id\":\"W0ZNRL\",\"custom_reference_id\":\"W0ZNRL\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christiana.michail@concentrix.com\"},\"first_name\":\"Christiana Michail (102897967)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1700389\",\"wid\":\"91b679914106100d8fd91bd7eaa60000\",\"descriptor\":\"Italian Speaking Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1467\",\"campaign_id\":\"13790\",\"campaign_title\":\"Specialist, Sales Support R1696906\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales support- Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.\",\"long_description\":\"<ul><li>Prepare quotes, contracts, and RFP\/RFI responses<\/li><li>Maintain quote documentation with accurate pricing and configurations<\/li><li>Maintain sales demonstration tools and applications in support of sales teams<\/li><li>Work within a few sources of data\/systems to produce an outcome with some variability<\/li><li>Practice a moderate level of independent judgement to make decisions<\/li><li>Develop and deliver sales presentations and\/or trainings in a professional and effective manner<\/li><li>Maintain up-to-date awareness of company activities and industry trends<\/li><li>Provide consistent follow up on opportunities or inquiries<\/li><li>Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service<\/li><li>Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations<\/li><li>Identify and summarize moderately complex issues for management review<\/li><li>Work with teams and report directly to Support Manager<\/li><\/ul><p><\/p><p><\/p><p><span>Career Path Policies:<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required tenure: 6 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must not have active disciplinary actions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The game-changer may participate in only one process at a time.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Comply with the learning paths of the Corporate University.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1696906\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"4259710\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.823+08:00\",\"created_at\":\"2026-01-27T06:01:47.366+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358212\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\/apply\",\"job_requisition_id\":\"R1696906\"}],\"organizations\":[{\"wid\":\"501ef84aa5241019ad33b95b715e0000\",\"descriptor\":\"W0ZYPK Microsoft Sales Operation Support\",\"reference_id\":\"W0ZYPK\",\"custom_reference_id\":\"W0ZYPK\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"b943a457b15c10057aeb64a0b00e0000\",\"descriptor\":\"9843 - Microsoft - S00013823\",\"reference_id\":\"S00013823\",\"custom_reference_id\":\"S00013823\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andres.ospina@concentrix.com\"},\"first_name\":\"Mateo Diaz Ospina (102583374)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696906\",\"wid\":\"6d3088fdda4d100bd6ca2961e8290000\",\"descriptor\":\"Specialist, Sales support- Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Experience in written and verbal communication with internal and external partners<\/li><li>Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas<\/li><li>Demonstrated ability critically think and address moderate customer and client issues<\/li><li>Demonstrated ability to focus on customer needs and communicate with higher level staff<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Aptitude to learn new technology and data<\/li><li>Prior experience working with MS programs<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1468\",\"campaign_id\":\"13788\",\"campaign_title\":\"Team Leader, Operations R1696819\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Team Leader (Onsite)\",\"street\":\"CAN Mississauga - 6725 Airport RD\",\"address\":\"CAN Mississauga - 6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"Canada\",\"country\":\"Canada\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong><u>&rdquo;<\/u> awards every year? Then a bilingual onsite Team Leader position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technology, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our bilingual onsite Team Leader role include:<\/p>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Proficiency&nbsp;in fast-paced multi-tasking&nbsp;<\/li>\\n<li>Eagerness to learn&nbsp;new technologies&nbsp;<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>At least 1 year of leadership experience required, 2 years <strong><em>preferred<\/em><\/strong><\/li>\\n<li>Customer Service experience <em><strong>required<\/strong><\/em><\/li>\\n<li>Willingness to work a flexible schedule is <em><strong>required<\/strong><\/em><\/li>\\n<li>Experience in \\\"automotive\\\" business <em><strong>preferred<\/strong><\/em><\/li>\\n<li><strong><em>MUST <\/em><\/strong>be bilingual in French\/English<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $47,720.00-$51,048.00 CAD yearly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Daily Pay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits &nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>The deadline to apply for this position is&nbsp;January 31st, 2026.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1696819\",\"location\":\"Mississauga, Canada\",\"job_type\":\"full_time\",\"salary\":\"47720\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-02-09T21:56:42.611+08:00\",\"created_at\":\"2026-01-27T04:02:58.726+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 6725 Airport RD\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"100434409\",\"wid\":\"60219339f7a01064a62ad36c48120f5f\",\"descriptor\":\"Allison Johnson (100434409)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358399\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\/apply\",\"job_requisition_id\":\"R1696819\"}],\"organizations\":[{\"wid\":\"d8d4a6f1d7b1102808713afc504f0000\",\"descriptor\":\"25600 - VOLKSWAGEN - 980008726\",\"reference_id\":\"980008726\",\"custom_reference_id\":\"980008726\",\"company_reference_id\":null},{\"wid\":\"a4e808d56a2710285c23bffb00830000\",\"descriptor\":\"W0ZZRZ Volkswagen Call Center IB\",\"reference_id\":\"W0ZZRZ\",\"custom_reference_id\":\"W0ZZRZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kevork.ohannessian@concentrix.com\"},\"first_name\":\"Kevork Ohannessian (101698105)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696819\",\"wid\":\"54acf25fad7d100b765d55862d300000\",\"descriptor\":\"Bilingual Team Leader (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"674\",\"campaign_id\":\"22247\",\"campaign_title\":\"Advisor I, Customer Service R1701025\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p>Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! &#x1f3af;<\/p><p><\/p><p>&#x1f4b0; Prime de BIENVENUE de 1000 MAD pour les retenus ! &#x1f4b0;<\/p><p><\/p><p>Qui sommes-nous ?<\/p><p><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l\u2019am\u00e9lioration de l\u2019exp\u00e9rience client et l\u2019optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l\u2019excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p>Votre mission en tant que Conseiller Client :<\/p><p><\/p><p>En tant que Conseiller Client , vous jouerez un r\u00f4le essentiel en :<\/p><p><\/p><ul><li>R\u00e9pondant avec pr\u00e9cision aux demandes des clients du march\u00e9 canadien pendant la plage horaire de 13h \u00e0 1h (heure locale).<\/li><li><\/li><li>Traitement des appels entrants pour r\u00e9pondre aux questions et r\u00e9soudre les probl\u00e9matiques client, tout en garantissant un suivi rigoureux.<\/li><li><\/li><li>D\u00e9montrant une aptitude technique avanc\u00e9e : utilisation des outils et technologies pour comprendre et r\u00e9soudre des situations complexes.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p><\/p><p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p><p><\/p><p>R\u00e9mun\u00e9ration attractive avec primes suppl\u00e9mentaires :<\/p><p><\/p><ul><li>Prime sp\u00e9ciale A\u00efd El Adha.<\/li><li><\/li><li>Prime de performance mensuelle<\/li><li><\/li><li>Prime de r\u00e9gularit\u00e9 d\u00e8s le 12\u1d49 mois et primes de performance motivantes.<\/li><\/ul><p><\/p><p><\/p><p>Avantages sociaux exceptionnels :<\/p><p><\/p><ul><li>Assurance sant\u00e9 avantageuse et retraite compl\u00e9mentaire apr\u00e8s un an.<\/li><li><\/li><li>Horaires flexibles avec possibilit\u00e9 de t\u00e9l\u00e9travail apr\u00e8s la p\u00e9riode d\u2019int\u00e9gration.<\/li><li><\/li><li>Acc\u00e8s gratuit \u00e0 notre salle de sport.<\/li><li><\/li><li>Transport assur\u00e9 pour un trajet s\u00e9curis\u00e9 vers le lieu de travail.<\/li><li><\/li><li>Formation continue pour d\u00e9velopper vos comp\u00e9tences et acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/li><li><\/li><li>Un environnement de travail dynamique avec animations et cadeaux tout au long de l\u2019ann\u00e9e.<\/li><\/ul><p><\/p><p>Le profil de nos Game-Changers<\/p><p><\/p><p>Nous recherchons des talents qui :<\/p><p><\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais , \u00e0 l\u2019\u00e9crit comme \u00e0 l\u2019oral &#x1f5e3;\ufe0f<\/li><li><\/li><li>Sont disponibles pour travailler sur la plage horaire de 13h \u00e0 1h (heure locale)<\/li><li><\/li><li>Poss\u00e8dent d\u2019excellentes comp\u00e9tences en communication : clart\u00e9, p\u00e9dagogie, patience, avec une capacit\u00e9 \u00e0 expliquer des solutions techniques simplement &#x1f4a1;<\/li><li><\/li><li>Poss\u00e8dent une bonne aptitude technique : compr\u00e9hension des outils digitaux et des syst\u00e8mes techniques, avec une curiosit\u00e9 pour apprendre rapidement &#x1f5a5;\ufe0f<\/li><li><\/li><li>Sont organis\u00e9s, autonomes, proactifs et capables de g\u00e9rer efficacement les priorit\u00e9s m\u00eame sous pression \u2699\ufe0f<\/li><\/ul><p><\/p><p>Processus de recrutement<\/p><p><\/p><p>Tests en ligne (1h) : Apr\u00e8s r\u00e9ception de votre candidature, vous recevrez un email pour participer \u00e0 une s\u00e9rie de tests interactifs \u00e9valuant vos comp\u00e9tences linguistiques, techniques et votre personnalit\u00e9.<\/p><p><\/p><p>\u00c9change t\u00e9l\u00e9phonique : Conversation exploratoire avec un membre de notre \u00e9quipe recrutement pour d\u00e9couvrir Concentrix et confirmer l\u2019ad\u00e9quation de votre profil.<\/p><p><\/p><p>Entretien en pr\u00e9sentiel : Discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p>\",\"ats_external_id\":\"R1701025\",\"location\":\"Agadir, Souss-Massa\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-30T07:59:09.347+08:00\",\"created_at\":\"2026-01-27T02:02:06.650+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H-----march-CANADIEN--Agadir---Franais_R1701025\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - Avenue Hassan II\"}},\"languages\":[\"French Canadian\"],\"recruiter\":{\"email\":{\"address\":\"ilyas.oujik@concentrix.com\"},\"first_name\":\"Oujik, Ilyas\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102558097\",\"wid\":\"da7d7d2449a2101032daa0b2d0dc0002\",\"descriptor\":\"Ilyas Oujik (102558097)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358259\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H-----march-CANADIEN--Agadir---Franais_R1701025\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Conseiller-Client--F-H-----march-CANADIEN--Agadir---Franais_R1701025\/apply\",\"job_requisition_id\":\"R1701025\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"moussa.sall@concentrix.com\"},\"first_name\":\"Moussa Sall (102573138)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701025\",\"wid\":\"76be88d3dd51100d9d1a4f19d4330000\",\"descriptor\":\"Conseiller Client (F\/H)  - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1811\",\"campaign_id\":\"54\",\"campaign_title\":\" R1491197 Customer Service Representative Bilingual: Arabic\/English - Amman (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Bilingual: Arabic\/English - Amman\",\"street\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Arabic & English speakers Customer Service Advisor\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English \u00a0<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Amman<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span><span><b>\u00a0<\/b><\/span><\/span><\/p><p><span><span><b>Eligibility to work:<\/b><\/span><\/span><\/p><p><span><span>In accordance with Jordan&#39;s law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/span><\/span><\/p>\",\"ats_external_id\":\"R1491197\",\"location\":\"Amman, Amman\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-04-19T03:59:07.539+04:00\",\"created_at\":\"2026-01-26T16:28:33.308+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"675\",\"campaign_id\":\"22240\",\"campaign_title\":\"Advisor I, Customer Service R1700613\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Parrainage- Alger - Fran\u00e7ais\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Algiers\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/span><\/b><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller<span>\u00a0<\/span><\/span><span>client<span>\u00a0<\/span><\/span><span>francophone<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>En tant que Conseiller Client<span>\u00a0<\/span><\/span><span>francophone<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>R\u00e9pondre aux appels entrants des clients pour les assister dans l\u2019utilisation des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostiquer et r\u00e9soudre les probl\u00e8mes techniques en guidant les clients \u00e9tape par \u00e9tape.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer un suivi efficace des demandes clients pour garantir leur satisfaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contacter les clients pour leur proposer des offres adapt\u00e9es \u00e0 leurs besoins.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Argumenter et convaincre en mettant en avant les avantages des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer la r\u00e9tention des clients en proposant des solutions adapt\u00e9es \u00e0 leurs attentes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Garantir une exp\u00e9rience client fluide et positive en appliquant les proc\u00e9dures internes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Travailler en collaboration avec les autres services pour une prise en charge efficace des demandes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respecter les objectifs de qualit\u00e9 et de performance d\u00e9finis par l\u2019entreprise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Vous permettant<span>\u00a0<\/span><\/span><span>de<span>\u00a0<\/span><\/span><span>vous<\/span><span><span>\u00a0<\/span>rendre sur<span>\u00a0<\/span><\/span><span>votre<\/span><span><span>\u00a0<\/span>lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>P<\/span><span>ermet de d\u00e9velopper les comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span><span>\u00a0<\/span>:<\/span><span><span>\u00a0<\/span><\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span><span>\u00a0<\/span>:<span>\u00a0<\/span><\/span><span>Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un<span>\u00a0<\/span><\/span><span>email<\/span><span><span>\u00a0<\/span>vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement<span>\u00a0<\/span><\/span><span>pour d\u00e9couvrir<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences<span>\u00a0<\/span><\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/span><\/b><span><span>Rejoignez l\u2019aventure<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/span><\/span><b><span><span>\u00a0<\/span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1700613\",\"location\":\"Alger, Algiers\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-12T07:59:12.720+08:00\",\"created_at\":\"2026-01-24T02:01:56.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Parrainage--Alger---Franais_R1700613\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Alger\",\"state\":\"Algiers\",\"country\":{\"wid\":\"9e616caff5b1480aab04f1ce22d7e7d4\",\"iso2\":\"DZ\",\"iso3\":\"DZA\",\"descriptor\":\"Algeria\",\"iso_numeric\":\"12\"},\"postal_code\":\"16000\",\"primary_location\":{\"id\":\"DZ-ALG-CITEB-01\",\"wid\":\"0ee2e7446272101d479fd4c6ce8f0000\",\"descriptor\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aminabadia.hermez@concentrix.com\"},\"first_name\":\"Hermez, Amina Badia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102556942\",\"wid\":\"da7d7d2449a2101032e07ec9f8e10000\",\"descriptor\":\"Amina Badia Hermez (102556942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358012\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Parrainage--Alger---Franais_R1700613\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DZA-Alger---Cit-Bois-des-Cars-2-16-bis-Dely-Brahim\/Conseiller-Client---Parrainage--Alger---Franais_R1700613\/apply\",\"job_requisition_id\":\"R1700613\"}],\"organizations\":[{\"wid\":\"13c025f5e1b2101ac0bbc022fbef0000\",\"descriptor\":\"SPA Concentrix Alg\u00e9rie\",\"reference_id\":\"WDZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WDZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"aminabadia.hermez@concentrix.com\"},\"first_name\":\"Amina Badia Hermez (102556942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1700613\",\"wid\":\"54acf25fad7d100cb5d454ec1f0a0000\",\"descriptor\":\"Conseiller Client - Parrainage- Alger - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"676\",\"campaign_id\":\"22239\",\"campaign_title\":\"Advisor I, Customer Service R1700413\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Dakar - Fran\u00e7ais & Anglais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":null,\"country\":\"Senegal\",\"short_description\":\"\",\"long_description\":\"<p><b>Join a team dedicated to excellence in customer relations !<\/b> &#x1f31f;<\/p><p><\/p><p><b>About Us<\/b><\/p><p>Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p><b>Your mission as a Customer Advisor<\/b><\/p><p>Your main role will be to act as the primary contact for our customers. You will be responsible for:<\/p><ul><li><p>Supporting prospects and customers by resolving issues or providing information.<\/p><\/li><li><p>Actively contributing to promoting our brand image and enhancing customer satisfaction.<\/p><\/li><li><p>Effectively managing complaints.<\/p><\/li><li><p>Being an ambassador for customer satisfaction!<\/p><\/li><\/ul><p><\/p><p><b>How will you do this?<\/b> Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)<\/p><p><\/p><p><b>What we can offer you<\/b><\/p><p>At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:<\/p><p><\/p><p><b>Compensation and benefits:<\/b><\/p><ul><li><p>Attractive variable compensation.<\/p><\/li><li><p>Company health insurance for fixed-term and permanent employees.<\/p><\/li><li><p>Complimentary meals for consultants.<\/p><\/li><\/ul><p><\/p><p><b>Optimal working conditions:<\/b><\/p><ul><li><p>Initial and ongoing training.<\/p><\/li><li><p>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/p><\/li><li><p>Opportunities for career growth.<\/p><\/li><li><p>The possibility of teleworking after completing the integration period.<\/p><\/li><\/ul><p><\/p><p><b>We are looking for talents who:<\/b><\/p><ul><li><p>Have a perfect command of written and spoken <b>French and English<\/b>. &#x1f5e3;\ufe0f<\/p><\/li><li><p>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. &#x1f4a1;<\/p><\/li><li><p>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. &#x1f5a5;\ufe0f<\/p><\/li><\/ul><p><\/p><p><b>Our recruitment process<\/b><\/p><p><b>1- Phone screen (15 minutes):<\/b> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p><p><b>2- French and English test (1 hour):<\/b> An evaluation of your language skills in both languages.<\/p><p><b>3- Individual interview:<\/b> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p><p><\/p><p><b>Ready to take on this challenge? <\/b><\/p><p><b>Join the Concentrix adventure, where innovation and customer satisfaction come together! &#x1f680;<\/b><\/p>\",\"ats_external_id\":\"R1700413\",\"location\":\"Ngor Dakar\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-16T20:09:04.165+08:00\",\"created_at\":\"2026-01-23T22:02:13.780+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Service-Client---Dakar---Franais---Anglais_R1700413\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Ngor Dakar\",\"state\":null,\"country\":{\"wid\":\"db69d8f6446c11de98360015c5e6daf6\",\"iso2\":\"SN\",\"iso3\":\"SEN\",\"descriptor\":\"Senegal\",\"iso_numeric\":\"686\"},\"postal_code\":\"12500\",\"primary_location\":{\"id\":\"SN-NGO-IMMEU-01\",\"wid\":\"b2d8dc058e59101d479801279d010000\",\"descriptor\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oikouadio.kouadio@concentrix.com\"},\"first_name\":\"Kouadio, Oi Kouadio Basile\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102560626\",\"wid\":\"da7d7d2449a2101032cacf3b1d620001\",\"descriptor\":\"Yves Bi Kanon Doh Tie (102560626)\"},{\"id\":\"102572913\",\"wid\":\"da7d7d2449a210103279a00fa9d80000\",\"descriptor\":\"Christevy Grace Mouanou Bouity (102572913)\"},{\"id\":\"102547842\",\"wid\":\"da7d7d2449a2101033119e655f0e0000\",\"descriptor\":\"Oi Kouadio Basile Kouadio (102547842)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Service-Client---Dakar---Franais---Anglais_R1700413\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SEN-Ngor-Dakar---Pointe-des-Almadies---En-face-King-Fahd-Palace-TF-N284NGA\/Conseiller-Client--F-H----Service-Client---Dakar---Franais---Anglais_R1700413\/apply\",\"job_requisition_id\":\"R1700413\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"louisa.gomes@concentrix.com\"},\"first_name\":\"Louisa Gomes (102547961)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1700413\",\"wid\":\"b8b598b58136100ca4e2072d1dbd0000\",\"descriptor\":\"Conseiller Client (F\/H) - Service Client - Dakar - Fran\u00e7ais & Anglais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1469\",\"campaign_id\":\"13766\",\"campaign_title\":\"Software Engineer I (TCF) R1687963\",\"campaign_type\":\"job_application\",\"job_title\":\"Fullstack Developer\",\"street\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"address\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"postal_code\":\"31-509\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a skilled Fullstack Developer to build and maintain AI-powered systems across cloud environments. This role requires expertise in .NET, React, Cosmos DB, Redis, MS SQL Server and Azure Functions.<\/p><p>The ideal candidate will work in a Scrum environment, collaborating with cross-functional teams to deliver scalable and high-performing backend solutions.<\/p><p><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Develop, and maintain backend and frontend components.<\/li><li>Collaborate with <b>cross-functional teams<\/b> in a <b>Scrum environment<\/b> to deliver high-quality solutions.<\/li><li>Ensure compliance with best practices in the <b>software development life cycle, security, and maintenance standards<\/b>.<\/li><\/ul><p><\/p><p><b>Qualifications &amp; Skills:<\/b><\/p><p><\/p><p><b>Required:<\/b><\/p><ul><li>3&#43; years of<b> backend and frontend <\/b>development experience with scalable services.<\/li><li>Proficiency in <b>.NET (C#) <\/b>and <b>Azure cloud-native<\/b> development.<\/li><li>Experience in frontend development (<b>React<\/b>).<\/li><li>Experience with <b>Azure Functions, Cosmos DB, Redis, and SQL Server<\/b>.<\/li><li>Strong understanding of <b>Agile<\/b> methodologies and <b>CI\/CD <\/b>practices.<\/li><li>Expertise in <b>API <\/b>development, microservices, and authentication protocols.<\/li><li>Familiarity with <b>Docker<\/b>, <b>Terraform<\/b>, and <b>DevOps <\/b>tools like Azure DevOps and Git.<\/li><li>Strong <b>problem-solving skills<\/b> and experience mentoring developers.<\/li><\/ul><p><\/p><p><b>Nice to Have:<\/b><\/p><ul><li>Experience with Python for text analysis<\/li><li>Knowledge of LLM models and data processing tools.<\/li><\/ul><p><\/p><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li>Work on <b>cutting-edge integration<\/b> and <b>cloud-native solutions<\/b>.<\/li><li>Collaborate with talented professionals in an Agile-driven environment.<\/li><li>Access to modern technology stacks, including <b>AI\/ML <\/b>and <b>automation frameworks<\/b>.<\/li><li>Opportunities for <b>career growth<\/b> and <b>mentorship <\/b>in a fast-paced, innovative setting.<\/li><\/ul>\",\"ats_external_id\":\"R1687963\",\"location\":\"Krakow, Lesser Poland\",\"job_type\":\"full_time\",\"salary\":\"14000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-01-23T20:04:03.898+08:00\",\"created_at\":\"2026-01-23T20:03:00.727+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Fullstack-Developer_R1687963\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"31-509\",\"primary_location\":{\"id\":\"PL-KRA-UNITY-01\",\"wid\":\"fffdf099640e100d82e733b1758f0000\",\"descriptor\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0005\",\"descriptor\":\"Software Engineer I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357901\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Fullstack-Developer_R1687963\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Fullstack-Developer_R1687963\/apply\",\"job_requisition_id\":\"R1687963\"}],\"organizations\":[{\"wid\":\"2b835bd60651100eab8ec01e547f0000\",\"descriptor\":\"W0ZTP2 Gpo Software Dvlp Team\",\"reference_id\":\"W0ZTP2\",\"custom_reference_id\":\"W0ZTP2\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"1cac7d9eda921027b063c6df469a0000\",\"descriptor\":\"22298 - Concentrix - 980004132\",\"reference_id\":\"980004132\",\"custom_reference_id\":\"980004132\",\"company_reference_id\":null},{\"wid\":\"a598b7960df6100751dbaf3c078a0000\",\"descriptor\":\"(CORP) GPO ixWisdom\",\"reference_id\":\"GPOIXWISDOM\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"przemyslaw.adamowski@concentrix.com\"},\"first_name\":\"Przemek Adamowski (102453334)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1687963\",\"wid\":\"a954650b249d1001dc2b5c313d960000\",\"descriptor\":\"Fullstack Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1470\",\"campaign_id\":\"13765\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1687958\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. DevOps Engineer\",\"street\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"address\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\",\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"postal_code\":\"31-509\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Join us in scaling the infrastructure behind our flagship multilingual platform, <b>iX Wisdom Translate<\/b>, as we expand our <b>Speech-to-Speech Translation<\/b> capabilities.<\/p><p>We are seeking a <b>Senior DevOps Engineer<\/b> with deep expertise in <b>real-time infrastructure<\/b>, <b>media transport (UDP\/RTP)<\/b>, and <b>low-latency streaming<\/b> systems.<\/p><p>In this role, you will architect the high-performance backbone for <b>AI-driven voice orchestration<\/b>, ensuring seamless integration with global telephony and <b>CCaaS platforms<\/b>.<\/p><p>You will design, automate, and maintain mission-critical, multi-region environments in <b>Azure<\/b>, utilizing <b>Terraform, Kubernetes, <\/b>and<b> GitHub Actions<\/b>. Your focus will be on optimizing network layers for minimal jitter\/packet loss and implementing advanced observability for high-concurrency, real-time workloads.<\/p><p><\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li><b>Real-Time Infrastructure Orchestration:<\/b> Design and scale high-performance Azure environments using IaaC and Kubernetes to support low-latency voice and AI workloads.<\/li><li><b>Network &amp; Media Optimization:<\/b> Fine-tune networking layers and transport protocols (UDP\/RTP) to ensure high-fidelity audio streaming with minimal jitter and packet loss.<\/li><li><b>Observability &amp; Reliability Engineering:<\/b> Implement advanced telemetry for real-time traffic and manage multi-region failover to maintain high availability for global CCaaS integrations.<\/li><li><b>Automated Delivery Systems:<\/b> Architect robust CI\/CD pipelines for the continuous deployment and testing of complex streaming components across globally distributed environments.<\/li><\/ul><p><\/p><p><\/p><p><b>Qualifications &amp; Skills:<\/b><\/p><p><\/p><p><b>Required:<\/b><\/p><ul><li><b>Experience:<\/b> <b>7\u201310 years in DevOps or Cloud Engineering<\/b>, specifically supporting real-time, low-latency, or telco-grade production environments.<\/li><li><b>Networking Mastery:<\/b> Deep expertise in <b>UDP, RTP, and WebRTC<\/b> protocols, including network performance tuning.<\/li><li><b>Azure &amp; Kubernetes:<\/b> Proven track record in managing <b>Azure native services<\/b> (AKS, App Gateway) and advanced <b>Kubernetes<\/b> orchestration.<\/li><li><b>Automation &amp; IaaC:<\/b> Advanced proficiency in <b>Terraform<\/b> for multi-region infrastructure and building complex <b>CI\/CD pipelines<\/b> via GitHub Actions or Azure DevOps.<\/li><li><b>Observability:<\/b> Hands-on experience implementing full-stack monitoring for real-time traffic (e.g. <b>Application Insights<\/b>).<\/li><\/ul><p><\/p><p><b>Nice to Have:<\/b><\/p><ul><li>Experience with <b>media servers<\/b>\u00a0 and <b>AI inference pipelines<\/b> (OpenAI Realtime).<\/li><li>Familiarity with telephony APIs or <b>CCaaS integrations<\/b> (e.g. Genesys Cloud CX, Amazon Connect, or Twilio).<\/li><li>Scripting proficiency in <b>Python <\/b>for custom automation and performance testing tools.<\/li><li>Knowledge of secure transport mechanisms such as <b>SRTP, mTLS.<\/b><\/li><\/ul><p><\/p><p><\/p><p><b>Why Join Us?<\/b><\/p><ul><li><b>Pioneer Real-Time AI:<\/b> Architect the infrastructure for a next-generation Speech-to-Speech translation platform, integrating cutting-edge AI orchestration with global telephony.<\/li><li><b>High-Impact Technical Challenges:<\/b> Solve unique engineering problems at the intersection of low-latency media streaming (UDP\/RTP) and large-scale cloud-native systems.<\/li><li><b>Greenfield Infrastructure Ownership:<\/b> Shape the foundation of our global platform using a modern stack (Azure, Terraform, AKS) with a focus on automation and high availability.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1687958\",\"location\":\"Krakow, Lesser Poland\",\"job_type\":\"full_time\",\"salary\":\"28000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-01-23T20:04:03.858+08:00\",\"created_at\":\"2026-01-23T20:03:00.441+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Sr-DevOps-Engineer_R1687958\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Krakow\",\"state\":\"Lesser Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"31-509\",\"primary_location\":{\"id\":\"PL-KRA-UNITY-01\",\"wid\":\"fffdf099640e100d82e733b1758f0000\",\"descriptor\":\"POL Krakow - ul. Lubomirskiego 20, Unity Tower 14th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Sr-DevOps-Engineer_R1687958\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Krakow---ul-Lubomirskiego-20-Unity-Tower-14th-Flr\/Sr-DevOps-Engineer_R1687958\/apply\",\"job_requisition_id\":\"R1687958\"}],\"organizations\":[{\"wid\":\"5cef8e38a3a0100efc6203b8c1ae0000\",\"descriptor\":\"22967 - Opexother - 980004790\",\"reference_id\":\"980004790\",\"custom_reference_id\":\"980004790\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"c6aca264e2ef100efd02e68ed6850000\",\"descriptor\":\"W0ZURJ Gpo Polyglot\",\"reference_id\":\"W0ZURJ\",\"custom_reference_id\":\"W0ZURJ\",\"company_reference_id\":null},{\"wid\":\"a598b7960df6100751dbaf3c078a0000\",\"descriptor\":\"(CORP) GPO ixWisdom\",\"reference_id\":\"GPOIXWISDOM\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"przemyslaw.adamowski@concentrix.com\"},\"first_name\":\"Przemek Adamowski (102453334)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1687958\",\"wid\":\"72d70cedbc7a1001dca6993d681c0000\",\"descriptor\":\"Sr. DevOps Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"245\",\"campaign_id\":\"297\",\"campaign_title\":\"German | Customer Service | Athens | Outbound Sales And Service Specialist \",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Outbound Sales And Service Specialist\",\"street\":null,\"address\":null,\"city\":\"Athens  \",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">We are recruiting Outbound Sales &amp; Service Specialist to provide expert support to clients in the financial services sector. Join our team of #GameChangers in Athens and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering exceptional customer experiences and helping clients manage their accounts, payments, and financial needs? Join our dynamic, multicultural team of #GameChangers at Concentrix Greece and put your German communication skills to work in a fast-paced, international environment.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle inbound and outbound calls to existing customers and leads as part of sales and service campaigns<\/li>\\n<li>Advise customers on suitable product upgrades and financial solutions<\/li>\\n<li>Perform calls &nbsp;ensuring compliant communication.<\/li>\\n<li>Execute product upgrades and support customers through the decision process<\/li>\\n<li>Contact prospective customers to complete pending application steps and confirm commitment<\/li>\\n<li>Support additional sales or telemarketing activities as required<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"2119239800\",\"location\":\"Athens  , Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T10:08:49.905+03:00\",\"created_at\":\"2026-01-23T16:59:04.142+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"246\",\"campaign_id\":\"296\",\"campaign_title\":\"German | Customer Service | Remote | Customer Success Advisor\",\"campaign_type\":\"job_application\",\"job_title\":\"German speaking Customer Success Advisor \u2013 Cycling And E-Bike Products (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a Customer Success Advisor&nbsp;to provide expert support to cycling enthusiasts and customers in our growing e-bike and bicycle business. Join our team of <strong data-start=\\\"264\\\" data-end=\\\"291\\\">#GameChangers<\/strong>&nbsp;and put your communication skills to work while helping riders choose the right products and complete their orders.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>Sports enthusiast; active cycling is a plus<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"4148749963\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T10:09:48.689+03:00\",\"created_at\":\"2026-01-23T16:38:36.933+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"247\",\"campaign_id\":\"295\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (Fully Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a <strong>Customer Care Consultant<\/strong>&nbsp;to provide expert support to clients in a fast-paced e-commerce and tech environment. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about creating outstanding customer experiences and helping shoppers find the solutions they need? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle incoming calls and chat interactions professionally and efficiently<\/li>\\n<li>Identify and assess customers&rsquo; needs to ensure high satisfaction levels<\/li>\\n<li>Build trust-based relationships through open, interactive communication<\/li>\\n<li>Provide accurate, complete, and timely information using the right tools and methods<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"1800141488\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T10:09:08.720+03:00\",\"created_at\":\"2026-01-23T16:26:07.940+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1471\",\"campaign_id\":\"13758\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1699315\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Technical Skills \u2013 Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO\\n\\nWe need individuals that:\\n\\n\u2022\\tPossess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.\\n\u2022\\tSet an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.\\n\u2022\\tDemonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.\\n\u2022\\tCommunicate at all levels from CIO to the technical staff on the ground.\\n\\nExpertise Required \\n\u2022\\tExperience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions\\n\u2022\\tFace-to-face customer engagement skills\\n\u2022\\tExcellent written, oral and presentation skills\\n\u2022\\tTroubleshooting knowledge & skills\\n\u2022\\tDegree qualification or equivalent experience\\n\u2022\\tGood understanding of ITIL\/Service Management\\n\u2022\\tPassion for new innovative technology and drive customer transformation\\n\u2022\\tDemonstrate effective balance between business and technical acumen\\n\u2022\\tAbility to effectively recognize and adapt to change\\n\u2022\\tAbility to deliver presentations and discuss complimentary products at a solutions level\\n\u2022\\tAbility to handle customer critical issues and work in difficult situations\\n\u2022\\tExperience delivering proactive services, such as workshops and technical assessments.\\n\\nRole Requirements\\n\u2022\\tSecurity Clearance: preferred but not mandatory\\n\u2022\\tLanguage: Fluent in German and English (written and oral communication)\\n\u2022\\tTravel: required, mix of remote and onsite engagement\\n\u2022\\tLocation: location near Cologne\/Bonn, Hamburg or Berlin preferred but not mandatory\\n\\nTechnical Expertise Required \\n\\nSharePoint On Premise\\n\u2022\\tDeep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)\\n\u2022\\tSharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers\\nSharePoint Online Administration: \\n\u2022\\tManage site collections at the tenant level. \\n\u2022\\tDesign and implement hub site architecture. \\n\u2022\\tUtilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. \\n\u2022\\tOversee tenant-level external sharing and prevent oversharing. \\n\u2022\\tAdminister and configure Microsoft Search and understand Microsoft Graph Search connectors. \\n\u2022\\tIntegrate SharePoint Online with M365 Purview for data governance and information management. \\n\u2022\\tImplement data loss prevention, data retention, and sensitivity labels for SPO\/ODFB. \\n\u2022\\tManage Microsoft 365 backup and archive for SharePoint Online. \\n\u2022\\tUtilize SharePoint Advanced Management (SAM) Add-on features and controls. \\n\u2022\\tClassic and Modern Search  \\n\u2022\\tUnderstanding of the latest updates and changes to SharePoint Online \\n \\nOneDrive for Business Administration: \\n\u2022\\tUnderstand GPO\/Intune settings for managing the OneDrive for Business sync client. \\n\u2022\\tMigrate from on-premises home drives to OneDrive for Business. \\n\u2022\\tApply best practices for the OneDrive for Business sync client. \\n\\nAdditional Experience:\\n\u2022\\tExperience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, Understand how Microsoft 365 platform components interact with SharePoint Online , Configuring SharePoint Online deployments and configurations , Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365 \\n\u2022\\tGood understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams & other data sources\\n\u2022\\tPower Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents\\n\u2022\\tDeveloping custom solutions using modern developer stack \\n\u2022\\tSharePoint PowerShell scripting for online (& on premises environments)\",\"long_description\":\"<p>Technical Skills \u2013 Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO<\/p><p>We need individuals that:<\/p><p>\u2022\u00a0\u00a0 \u00a0Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<br \/>\u2022\u00a0\u00a0 \u00a0Set an example of excellence as a Microsoft representative, enhancing the company&#39;s image and reputation through your credibility, preparation, commitment, and first-class delivery.<br \/>\u2022\u00a0\u00a0 \u00a0Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<br \/>\u2022\u00a0\u00a0 \u00a0Communicate at all levels from CIO to the technical staff on the ground.<\/p><p>Expertise Required\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<br \/>\u2022\u00a0\u00a0 \u00a0Face-to-face customer engagement skills<br \/>\u2022\u00a0\u00a0 \u00a0Excellent written, oral and presentation skills<br \/>\u2022\u00a0\u00a0 \u00a0Troubleshooting knowledge &amp; skills<br \/>\u2022\u00a0\u00a0 \u00a0Degree qualification or equivalent experience<br \/>\u2022\u00a0\u00a0 \u00a0Good understanding of ITIL\/Service Management<br \/>\u2022\u00a0\u00a0 \u00a0Passion for new innovative technology and drive customer transformation<br \/>\u2022\u00a0\u00a0 \u00a0Demonstrate effective balance between business and technical acumen<br \/>\u2022\u00a0\u00a0 \u00a0Ability to effectively recognize and adapt to change<br \/>\u2022\u00a0\u00a0 \u00a0Ability to deliver presentations and discuss complimentary products at a solutions level<br \/>\u2022\u00a0\u00a0 \u00a0Ability to handle customer critical issues and work in difficult situations<br \/>\u2022\u00a0\u00a0 \u00a0Experience delivering proactive services, such as workshops and technical assessments.<\/p><p>Role Requirements<br \/>\u2022\u00a0\u00a0 \u00a0Security Clearance: preferred but not mandatory<br \/>\u2022\u00a0\u00a0 \u00a0Language: Fluent in Arabic and English (written and oral communication)<br \/>\u2022\u00a0\u00a0 \u00a0Travel: required, mix of remote and onsite engagement<br \/>\u00a0<\/p><p>Technical Expertise Required\u00a0<\/p><p>SharePoint On Premise<br \/>\u2022\u00a0\u00a0 \u00a0Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<br \/>\u2022\u00a0\u00a0 \u00a0SharePoint experience in the following areas is required: architecture\/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<br \/>SharePoint Online Administration:\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Manage site collections at the tenant level.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Design and implement hub site architecture.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Oversee tenant-level external sharing and prevent oversharing.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Administer and configure Microsoft Search and understand Microsoft Graph Search connectors.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Integrate SharePoint Online with M365 Purview for data governance and information management.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Implement data loss prevention, data retention, and sensitivity labels for SPO\/ODFB.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Manage Microsoft 365 backup and archive for SharePoint Online.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Utilize SharePoint Advanced Management (SAM) Add-on features and controls.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Classic and Modern Search \u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Understanding of the latest updates and changes to SharePoint Online\u00a0<br \/>\u00a0<br \/>OneDrive for Business Administration:\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Understand GPO\/Intune settings for managing the OneDrive for Business sync client.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Migrate from on-premises home drives to OneDrive for Business.\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Apply best practices for the OneDrive for Business sync client.\u00a0<\/p><p>Additional Experience:<br \/>\u2022\u00a0\u00a0 \u00a0Experience in the following areas is desirable: Active Directory, AD Security, Protocols, Tools, Windows Tools, IIS Experience with troubleshooting tools, understand how Microsoft 365 platform components interact with SharePoint Online, Configuring SharePoint Online deployments and configurations, Configuring OneDrive deployments and configurations, Information Protection in Microsoft 365\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0Good understanding of administering, developing, deploying, customizing and troubleshooting Power Platform environments and solutions with Dataverse, Dataverse for Teams &amp; other data sources<br \/>\u2022\u00a0\u00a0 \u00a0Power Platform includes Power Automate, Power Apps, Power Pages, Power Virtual Agents<br \/>\u2022\u00a0\u00a0 \u00a0Developing custom solutions using modern developer stack\u00a0<br \/>\u2022\u00a0\u00a0 \u00a0SharePoint PowerShell scripting for online (&amp; on premises environments)<\/p>\",\"ats_external_id\":\"R1699315\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-03-27T08:24:22.131+08:00\",\"created_at\":\"2026-01-23T16:02:50.538+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Sharepoint_R1699315\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0327\",\"descriptor\":\"Sr. Manager, Server Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358858\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Sharepoint_R1699315\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Sharepoint_R1699315\/apply\",\"job_requisition_id\":\"R1699315\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1699315\",\"wid\":\"793a0e974d30100c04efd3b8fed10000\",\"descriptor\":\"Sharepoint\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1472\",\"campaign_id\":\"13757\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1699316\",\"campaign_type\":\"job_application\",\"job_title\":\"Power Platform Consultant\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Power Platform and Power BI\\n\\n\\n\\nWe are seeking a highly skilled Cloud Solution Architect with deep expertise across the Microsoft Power Platform and Power BI ecosystems. This hybrid role combines solution architecture, governance leadership, enterprise administration, and advanced analytics development. The ideal candidate will excel in designing scalable Power Platform solutions, implementing governance frameworks, and delivering impactful Power BI insights that empower data-driven decision-making across the organization.\\n\\n\\n\\nRole Overview\\n\\nAs a Cloud Solution Architect, you will lead the design, development, and governance of Power Platform solutions\u2014including Power Apps, Power Automate, Power Pages, and Dataverse\u2014while also architecting and delivering enterprise-grade Power BI dashboards, data models, and analytics solutions. You will collaborate closely with business and technical stakeholders, troubleshoot complex issues, and guide organizations in adopting best practices for both low-code development and business intelligence.\\n\\nThis role is ideal for individuals passionate about enabling organizations through secure, innovative, and well-governed digital solutions.\",\"long_description\":\"<p><b>Power Platform<\/b><\/p><p><\/p><p>We are seeking a highly skilled Cloud Solution Architect with deep expertise across the Microsoft Power Platform. This hybrid role combines solution architecture, governance leadership, enterprise administration, and advanced analytics development. The ideal candidate will excel in designing scalable Power Platform solutions, implementing governance frameworks.<\/p><p><\/p><p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect, you will lead the design, development, and governance of Power Platform solutions\u2014including Power Apps, Power Automate, Power Pages, and Dataverse. You will collaborate closely with business and technical stakeholders, troubleshoot complex issues, and guide organizations in adopting best practices for both low-code development and business intelligence.<\/p><p>This role is ideal for individuals passionate about enabling organizations through secure, innovative, and well-governed digital solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Power Platform Architecture &amp; Development<\/b><\/p><ul><li>Design, develop, and maintain Power Apps solutions, with emphasis on <b>Model-Driven Apps<\/b> and enterprise architecture.<\/li><li>Build and manage <b>Power Pages<\/b> and integrated Power Platform components.<\/li><li>Implement <b>ALM best practices<\/b> using Solutions.<\/li><li>Develop, optimize, and troubleshoot <b>Power Automate cloud and desktop flows<\/b>.<\/li><li>Integrate data from <b>Dataverse, SharePoint, SQL, and other sources<\/b>.<\/li><li>Provide technical training and guide customers through architectural decisions.<\/li><\/ul><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li>Administer and support Power Platform environments using <b>Power Platform Admin Center (PPAC)<\/b>.<\/li><li>Define and implement governance strategies, environment planning, and security models.<\/li><li>Manage licensing, capacity planning, and <b>Data Loss Prevention (DLP)<\/b> policies.<\/li><li>Analyze platform usage and performance using PPAC and M365 audit logs.<\/li><li>Establish and maintain a <b>Power Platform Center of Excellence (CoE)<\/b>.<\/li><\/ul><p><\/p><p><b>Power BI Development &amp; Analytics (Nice to have)<\/b><\/p><ul><li>Design, develop, and maintain interactive <b>Power BI dashboards and reports<\/b>.<\/li><li>Build efficient data models using <b>DAX<\/b> and <b>Power Query (M)<\/b>.<\/li><li>Integrate data from SQL, Excel, APIs, cloud services, and enterprise systems.<\/li><li>Optimize report performance, scalability, and user experience.<\/li><li>Implement workspace governance, role-based access, and data security.<\/li><li>Collaborate with stakeholders to translate business needs into actionable insights.<\/li><\/ul><p><b>Dynamics 365 &amp; CRM (Desired)<\/b><\/p><ul><li>Knowledge of Dynamics 365 CE modules (Sales, Customer Service, Customer Insights \u2013 Journeys, Field Service).<\/li><li>Experience with Dynamics CRM on-premises, including:<\/li><\/ul><ul><li>Infrastructure installation and configuration<\/li><li>Customization (data model, forms, views, JavaScript, C#, plugins, workflows)<\/li><li>Integrations and cloud migrations<\/li><li>Performance tuning (SQL, IIS, networking)<\/li><li>Environment health assessments<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><b>Required<\/b><\/p><ul><li>Intermediate to expert experience in <b>Power Platform governance, administration, and development<\/b>.<\/li><li>Strong proficiency in:<ul><li>Power Apps (Canvas &amp; Model-Driven)<\/li><li>Power Automate (cloud &amp; desktop)<\/li><li>Dataverse<\/li><li>Power Pages<\/li><\/ul><\/li><li>Advanced knowledge of <b>PPAC<\/b> and <b>Center of Excellence Starter Kit<\/b>.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Experience with SQL and relational databases.<\/li><li>Excellent communication and stakeholder engagement abilities.<\/li><li>Proven experience designing intuitive dashboards and enterprise-grade solutions.<\/li><li>Commitment to continuous learning and modern engineering practices.<\/li><\/ul><p><b>Preferred<\/b><\/p><ul><li>Microsoft certifications in Power Platform, Power BI, or related areas.<\/li><li>Experience in enterprise BI governance and cloud data platforms (Azure, AWS, GCP).<\/li><li>Exposure to Python or R for advanced analytics.<\/li><li>Consulting or customer-facing experience.<\/li><li>Background in business analysis or data science.<\/li><li>Experience with Dynamics 365 CE or CRM on-premises architecture.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1699316\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"10\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-03-27T08:56:27.175+08:00\",\"created_at\":\"2026-01-23T16:02:50.329+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Power-Platform-and-Power-BI-Cloud-Solution-Architect_R1699316\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"bianca.lazar@concentrix.com\"},\"first_name\":\"Lazar, Bianca\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"101955659\",\"wid\":\"a29c29908ff501122cfe5dce9bc10000\",\"descriptor\":\"Bianca Lazar (101955659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364945\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Power-Platform-and-Power-BI-Cloud-Solution-Architect_R1699316\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Power-Platform-and-Power-BI-Cloud-Solution-Architect_R1699316\/apply\",\"job_requisition_id\":\"R1699316\"}],\"organizations\":[{\"wid\":\"322f661899bc10123d00a16904960000\",\"descriptor\":\"26304 - MICROSOFT - 980009715\",\"reference_id\":\"980009715\",\"custom_reference_id\":\"980009715\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ae0d09823ad31012c36a2d04cb100000\",\"descriptor\":\"W10140 Microsoft POD\",\"reference_id\":\"W10140\",\"custom_reference_id\":\"W10140\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1699316\",\"wid\":\"54acf25fad7d100c034a89ed44590000\",\"descriptor\":\"Power Platform Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"248\",\"campaign_id\":\"294\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are recruiting Client Banking Specialist to provide expert support to clients in the <strong data-start=\\\"233\\\" data-end=\\\"262\\\">financial services sector.<\/strong> Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experiences and helping clients achieve their financial goals? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle customer interactions via phone, chat, and email related to banking products and services<\/li>\\n<li>Support clients with daily banking operations (accounts, cards, payments, online banking)<\/li>\\n<li>Provide accurate, secure, and compliant information in line with banking regulations<\/li>\\n<li>Deliver a high-quality customer experience and build trust-based client relationships<\/li>\\n<li>Meet service quality and productivity targets<\/li>\\n<li>Document interactions and maintain accurate customer records<\/li>\\n<li>Ensure strict confidentiality and data protection when handling financial information<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Intermediate English level<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"525005145\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-14T10:11:11.107+03:00\",\"created_at\":\"2026-01-23T16:01:38.948+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"677\",\"campaign_id\":\"22236\",\"campaign_title\":\"Advisor I, Customer Service R1700172\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (German-speaking) - Volkswagen - Remote\",\"street\":\"PRT Braga - Lugar de Cabanas\",\"address\":\"PRT Braga - Lugar de Cabanas\",\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":\"4700-048\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b><span>\u00a0<\/span>Customer Service Representative for Volkswagen in Portugal (Remote),<\/b><span>\u00a0<\/span>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p><p><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li>Responding to customer inquiries via phone, chat, and email, representing<span>\u00a0<\/span><b>Volkswagen Group<\/b><span>\u00a0<\/span>with professionalism and enthusiasm.Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li><li>Collaborate with colleagues to enhance the overall customer experience.<\/li><li>Staying updated on Volkswagen Group\u2019s latest offerings, policies, and services to provide customers with accurate and timely information.<\/li><li>Exhibit warmth and enthusiasm in every customer interaction<\/li><li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a high level of German (C1 written and oral) and a good level of English (B2)<\/li><li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li><li>Are passionate about automotive topics and skilled in digital tech<\/li><li>Are strong attention to detail and organizational skills.<\/li><li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li><li>Have passion for continuous learning and adapting to new technologies and processes at Volkswagen Group.<\/li><\/ul><p><\/p><p>If you feel you don\u2019t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:<\/p><ul><li>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li><li>Full-time with indefinite contracts (negotiable depending on your experience and our client&#39;s needs)<\/li><li>Competitive salary and performance bonus<\/li><li>Full Work from Home position based in Portugal.<\/li><li>Bring-a-friend (referral) bonus opportunities<\/li><li>Full paid training on the company and the project you&#39;ll be working on<\/li><li>Career development programs<\/li><\/ul><p><\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b>Concentrix is an equal-opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p><p><\/p><p><b>Eligibility to work<\/b><\/p><p>In accordance with Portugal\u2019s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"R1700172\",\"location\":\"Braga, Braga\",\"job_type\":\"\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-10T00:09:52.265+08:00\",\"created_at\":\"2026-01-23T04:01:49.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--German-speaking----Volkswagen---Remote_R1700172\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Braga\",\"state\":\"Braga\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-048\",\"primary_location\":{\"id\":\"PT-BRA-LUGAR-01\",\"wid\":\"abb4c0410095101d479cda820b4f0000\",\"descriptor\":\"PRT Braga - Lugar de Cabanas\"}},\"languages\":[\"German\"],\"recruiter\":{\"email\":{\"address\":\"renata.pinto@concentrix.com\"},\"first_name\":\"da Silva Barbosa Pinto, Renata Filipa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102207668\",\"wid\":\"efe27009cb5310032a77deab4ae60000\",\"descriptor\":\"Ken Guillena (102207668)\"},{\"id\":\"102560175\",\"wid\":\"da7d7d2449a2101032cd5e20a06c0000\",\"descriptor\":\"Renata da Silva Barbosa Pinto (102560175)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368057\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--German-speaking----Volkswagen---Remote_R1700172\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Braga---Lugar-de-Cabanas\/Service-Representative--German-speaking----Volkswagen---Remote_R1700172\/apply\",\"job_requisition_id\":\"R1700172\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nelson.santos@concentrix.com\"},\"first_name\":\"Nelson Santos (101994895)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1700172\",\"wid\":\"b8b598b58136100c69bf5cedb9e90000\",\"descriptor\":\"Service Representative (German-speaking) - Volkswagen - Remote\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1812\",\"campaign_id\":\"51\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: German\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (German\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in German and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"1772249025\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.528+04:00\",\"created_at\":\"2026-01-22T23:39:41.056+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1813\",\"campaign_id\":\"50\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: French\/English) - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (French\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>0-2 years of relevant experience<\/li>\\n<li>Proficient or bilingual in French and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"2958273436\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.516+04:00\",\"created_at\":\"2026-01-22T23:37:55.426+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1814\",\"campaign_id\":\"49\",\"campaign_title\":\"GTM - Content Moderator Advisor - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"1339007400\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.504+04:00\",\"created_at\":\"2026-01-22T23:35:01.004+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1815\",\"campaign_id\":\"47\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: Turkish\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Turkish\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in Turkish and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"1576764756\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.492+04:00\",\"created_at\":\"2026-01-22T23:13:39.064+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1816\",\"campaign_id\":\"46\",\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"2215276809\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.478+04:00\",\"created_at\":\"2026-01-22T23:07:50.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1817\",\"campaign_id\":\"45\",\"campaign_title\":\"GTM Customer Service Representative (Bilingual: Arabic \/ English) - Irbid \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"3722224108\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-19T03:59:07.463+04:00\",\"created_at\":\"2026-01-22T22:56:27.759+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1473\",\"campaign_id\":\"13744\",\"campaign_title\":\"Associate, Facilities R1697508\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Licensed Electrical \/ Mechanical Engineer responsible in monitoring and ensuring that critical rooms\/data center rooms are operating in optimum conditions. Performs emergency maintenance\/repair. Has good level of understanding of electrical plans\/single-line diagram. Monitors compliance of preventive & corrective maintenance, as well as condition of equipment and other systems within the building. Monitors site utilities and provide control, analysis, and assist in forecast of consumption based on budget. Initiates meetings with different resource units, vendors, and stakeholders to ensure 100% uptime. Assist with major project renovations and coordination with building personnel and other departments. Ensures that site is compliant to all regulatory requirements from the LGU and other related government agencies.\",\"long_description\":null,\"ats_external_id\":\"R1697508\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"19500.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-22T18:03:21.069+08:00\",\"created_at\":\"2026-01-22T18:02:20.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357739\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\/apply\",\"job_requisition_id\":\"R1697508\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jamesclarence.daet@concentrix.com\"},\"first_name\":\"James Clarence Daet (508743)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1697508\",\"wid\":\"56de5abe1f42100c4dae56a552b30000\",\"descriptor\":\"Associate, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"458\",\"campaign_id\":\"4331\",\"campaign_title\":\"GTM - THY - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c7a\u011fr\u0131 Merkezi M\u00fc\u015fteri Dan\u0131\u015fman\u0131 - Havac\u0131l\u0131k\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"job-detail-qualifications\\\" data-test=\\\"qualifications-and-job-description\\\" data-v-145e3d90=\\\"\\\">\\n<h4>Concentrix Hakk\u0131nda,<\/h4>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<h4>\u0130\u015e TANIMI<\/h4>\\n<p>Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<h4>GENEL N\u0130TEL\u0130KLER;<\/h4>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>Havac\u0131l\u0131k sekt&ouml;r&uuml;nde deneyimli,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"aligment-container my-3\\\" data-v-55254e6a=\\\"\\\" data-v-145e3d90=\\\"\\\"><header data-v-55254e6a=\\\"\\\">\\n<h4>Aday Kriterleri<\/h4>\\n<\/header>\\n<section data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-list\\\" data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Tecr&uuml;be : Tecr&uuml;beli \/ Tecr&uuml;besiz<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> E\u011fitim Seviyesi :Lise(Mezun), &Ouml;n Lisans(&Ouml;\u011frenci), &Ouml;n Lisans(Mezun), &Uuml;niversite(&Ouml;\u011frenci), &Uuml;niversite(Mezun), Y&uuml;ksek Lisans(&Ouml;\u011frenci), Y&uuml;ksek Lisans(Mezun), Doktora(&Ouml;\u011frenci), Doktora(Mezun)<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Askerlik Durumu : Yap\u0131ld\u0131, Muaf, Tecilli<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<p><span data-teams=\\\"true\\\">Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"3549623544\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T02:59:08.154+03:00\",\"created_at\":\"2026-01-22T11:49:54.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1474\",\"campaign_id\":\"13737\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1696893\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition - Trilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Senior Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1696893\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"6926.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-01-23T06:02:13.720+08:00\",\"created_at\":\"2026-01-22T04:01:56.290+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Specialist--Customer-Acquisition---Trilingual_R1696893\/apply\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\",\"Mexican Spanish\"],\"recruiter\":{\"email\":{\"address\":\"tayane.peixoto@concentrix.com\"},\"first_name\":\"Peixoto, Tayane\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Specialist--Customer-Acquisition---Trilingual_R1696893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Sr-Specialist--Customer-Acquisition---Trilingual_R1696893\/apply\",\"job_requisition_id\":\"R1696893\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696893\",\"wid\":\"8ff25ada789c100a445418cf978e0000\",\"descriptor\":\"Sr. Specialist, Customer Acquisition - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>4&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1475\",\"campaign_id\":\"13735\",\"campaign_title\":\"Specialist, Customer Acquisition R1696898\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Bilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>Key Requirements<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Responsabilities:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1696898\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"3568.22\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-01-22T04:02:56.538+08:00\",\"created_at\":\"2026-01-22T04:01:55.502+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1696898\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"English\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"mirian.marquez@concentrix.com\"},\"first_name\":\"Marquez, Mirian Ludexi Teran\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103479805\",\"wid\":\"1228e627072610080a41212926f70000\",\"descriptor\":\"Mirian Marquez (103479805)\"},{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357543\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1696898\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Specialist--Customer-Acquisition---Bilingual_R1696898\/apply\",\"job_requisition_id\":\"R1696898\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696898\",\"wid\":\"459b1d4dadb4100a42fbc7fe492b0000\",\"descriptor\":\"Specialist, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem-solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1476\",\"campaign_id\":\"13734\",\"campaign_title\":\"Professional II, WFM Reporting R1697737\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional II, WFM Reporting\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><span>Career Path Policies:<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required tenure: 6 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must not have active disciplinary actions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The game-changer may participate in only one process at a time.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Comply with the learning paths of the Corporate University.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1697737\",\"location\":\"Bogota, Bogot\u00e1, D.C.\",\"job_type\":\"full_time\",\"salary\":\"0.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-03-10T18:32:56.739+08:00\",\"created_at\":\"2026-01-22T02:02:28.941+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Professional-II--WFM-Reporting_R1697737\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"WFM Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlos.gochez@concentrix.com\"},\"first_name\":\"Gochez Ramos, Carlos Daniel\"},\"categories\":[{\"descriptor\":\"CF WFM Reporting\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102598462\",\"wid\":\"da7d7d2449a2101031bcddb256670002\",\"descriptor\":\"Angie Ospina Medina (102598462)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1729\",\"descriptor\":\"Professional II, WFM Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357636\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Professional-II--WFM-Reporting_R1697737\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Professional-II--WFM-Reporting_R1697737\/apply\",\"job_requisition_id\":\"R1697737\"}],\"organizations\":[{\"wid\":\"f9af6d726098015cae566b203c0690c2\",\"descriptor\":\"COGS (SITE) Ops Support Billable Direct\",\"reference_id\":\"OPSSPPTBILL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697737\",\"wid\":\"6d3088fdda4d100c0c525ddf4e730000\",\"descriptor\":\"Professional II, WFM Reporting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1477\",\"campaign_id\":\"13730\",\"campaign_title\":\"Manager I, B2B Sales R1687940\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager (English + Nordic Language speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><span>Team<span>\u00a0<\/span><\/span><span>Manager<\/span><\/span><b><span><span>\u00a0<\/span>in Malaga (hybrid)<\/span><\/b><span><span>, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who a<\/span><span>8<\/span><span>re powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. At Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>Team<\/span><\/span><b><span><span>\u00a0<\/span>Manager<\/span><\/b><span><span><span>\u00a0<\/span>in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead and coach team members through strong call coaching of their customer sales calls<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead team to meet and exceed team targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Document coaching outcome and agreed next action<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Accurately assess risk and identify exceptional performance plans<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Assess team capability &amp; build talent pipelines where needed<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Spend time learning your team\u2019s capabilities &amp; actively build talent pipelines<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Be able to design and set productivity and sales targets\/quota in line with market trends<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Are native or proficient in English &#43; any of the Nordics languages <\/span><\/span><br \/><span><span>- 5&#43; years of sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 3&#43; years of team management experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s Degree or Associate\u2019s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong interpersonal skills, excellent written and verbal communications skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Achievement and success-driven personality<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 4&#43; years of experience using a CRM tool (Dynamics,<span>\u00a0<\/span><\/span><span>SalesForce<\/span><span><span>\u00a0<\/span>or other) is required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>If you feel you don\u2019t check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time contract, 39 hours\/week: Monday - Friday from 09:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary: <\/span><b> <\/b>36.000 euros gross\/year &#43; up to 10.000 euros gross\/year in bonus &#43; Medical Insurance &#43; Ticket Restaurant<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- A modern centrally placed office in Benalmadena, right next to the beach area<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fully paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <b><span>R1687940\u00a0<\/span><\/b><\/p><\/div>\",\"ats_external_id\":\"R1687940\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-02-07T04:29:47.735+08:00\",\"created_at\":\"2026-01-21T22:01:55.168+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357626\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\/apply\",\"job_requisition_id\":\"R1687940\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1687940\",\"wid\":\"a954650b249d10014edfdef67b110000\",\"descriptor\":\"Sales Manager (English + Nordic Language speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"1478\",\"campaign_id\":\"13727\",\"campaign_title\":\"Sr. Quality Evaluator R1696500\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Quality Evaluator (f\/m\/d) Social Media Sales - Dutch\",\"street\":\"DEU Berlin - 10 East Building\",\"address\":\"DEU Berlin - 10 East Building\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10243\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Power your game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><p><b>Are you looking for a job that suits you and your life?<\/b><span>\u00a0Then this job is\u00a0just right\u00a0for you.\u00a0In this position as\u00a0a <\/span><span>Sr. Quality Evaluator (f\/m\/d) for Dutch, you will be <\/span>monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in assessing quality standards and provides insight to customers to contribute to program performance improvements.<\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>With the following conditions:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start 01.05.2026 | full-time | permanent contract| 100% on-site Andreasstr. 10, 10243 Berlin | Monday - Friday from<span>\u00a00<\/span>9:00<span>\u00a0<\/span>-<span>\u00a017:30\u00a0<\/span>| Dutch and English | 32 400,-\u20ac base salary gross\/year (2700,-\u20ac gross\/month) &#43; possible bonus of 500,-\u20ac gross\/month<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Does that fit in with your everyday life?<\/span><\/b><span><span>\u202fPerfect! Then<span>\u00a0<\/span><\/span><span>it&#39;s<\/span><span><span>\u00a0<\/span>our turn - read on and let us impress you, just as we impress our<span>\u00a0<\/span><\/span><span>employees<\/span><span><span>\u00a0<\/span>day after day.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\u00a0<\/span><\/span><\/p><p><\/p><\/div><p><b>Career growth and personal development<\/b><span>\u00a0<\/span><\/p><div><p><span><span>Whether you are a career changer, re<\/span><span>-entering the workforce<\/span><span><span>, <\/span>or a speciali<\/span><span>zed expert<\/span><span><span>\u00a0<\/span>- this is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Plus, at Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, most<\/span><\/span><b><span><span>\u00a0<\/span><\/span><\/b><span><span>of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer<span>\u00a0<\/span><\/span><\/span><b><span>a range of<span>\u00a0<\/span><\/span><span>specializations<\/span><span><span>\u00a0<\/span>and leadership development<span>\u00a0<\/span><\/span><span>programmes<\/span><span><span>\u00a0<\/span><\/span><\/b><span><span>designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><b>Your tasks will be:<\/b><\/p><ul><li><p>To monitor, evaluate, and audit a sampling of inbound and\/or outbound calls and other contact methods, including chat, call, and email<\/p><\/li><li><p>To meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and report results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/p><\/li><li><p>To participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/p><\/li><li><p>To participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/p><\/li><li><p>To maintain a strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/p><\/li><li><p>To participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/p><\/li><li><p>To support management focus on review of key drivers, metrics, and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/p><\/li><\/ul><div><p><\/p><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li><p><b>For internal applicants: A minimum of 6 months of work experience within Concentrix in either the CS or the Sales account (Multilingual with Sales account experience of at least 6 months preferred)<\/b><\/p><\/li><li><p><b>Possess strong communication skills in Dutch (C1 - C2) and English (C1) both written and verbal<\/b><\/p><\/li><li><p><b>Can work on-site in Berlin (mandatory)<\/b><\/p><\/li><li><p>Have previous experience in Quality-related roles within the BPO business<\/p><\/li><li><p>Have previous experience or touchpoints with Social Media advertising<\/p><\/li><li><p>Possess a strong attention to detail<\/p><\/li><li><p>Are a self-starter, have a sense of urgency, and work well under pressure<\/p><\/li><li><p>Possess the ability to multitask and meet the timelines of deliverables<\/p><\/li><li><p>Are proficient in Microsoft Office<\/p><\/li><\/ul><p><\/p><p><b><span>Your benefits:<\/span><\/b><\/p><ul><li><p>Access to LinkedIn Learning, our internal training database, and career opportunities<\/p><\/li><li><p>Access to our stock purchase program<\/p><\/li><li><p>A company pension plan<\/p><\/li><li><p>Online shopping discounts<\/p><\/li><li><p>Sponsored membership of different fitness centers<\/p><\/li><li><p>Access to our Employee Assist Program, which offers you confidential support from professionals, anywhere, anytime, even for your loved ones<\/p><\/li><li><p>Get involved in your favorite topic in our Game Changer Resource Groups: Network of Women, Black Professionals Network, PRIDE (LGBTQ&#43;), Ability (people with disabilities), Dynamic (people with neurodiversity), Women in Tech, #OneEarthConcentrix, and many more<\/p><\/li><\/ul><p><\/p><p>Advice for internal candidates:<\/p><p>*** If the requirements match your profile, please <b>apply directly in Workday<\/b> with your <b>letter of motivation <\/b><b>AND<\/b> either <b>upload<\/b> <b>your current CV<\/b> <b>OR<\/b> <b>update your career profile <\/b>in Workday (both should reflect your current position at CNX). If these formal requirements are not fulfilled, you will not be considered for this vacancy. ***<\/p>\",\"ats_external_id\":\"R1696500\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"2700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-04-15T00:04:24.568+08:00\",\"created_at\":\"2026-01-21T22:01:54.079+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Berlin---10-East-Building\/Sr-Quality-Evaluator--f-m-d--Social-Media-Sales---Dutch_R1696500\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd672588a7bed\",\"descriptor\":\"Concentrix Global Services GmbH\",\"reference_id\":\"YDE02\",\"organization_reference_id\":\"YDE02\"},\"location\":{\"city\":\"Berlin\",\"state\":\"Berlin\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"10243\",\"primary_location\":{\"id\":\"DE-BER-ANDRE-01\",\"wid\":\"9ed5d17cca3401ee7e7cd5873e013df5\",\"descriptor\":\"DEU Berlin - 10 East Building\"}},\"languages\":[\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jan.lauterbach@concentrix.com\"},\"first_name\":\"Lauterbach, Jan\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368577\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Berlin---10-East-Building\/Sr-Quality-Evaluator--f-m-d--Social-Media-Sales---Dutch_R1696500\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Berlin---10-East-Building\/Sr-Quality-Evaluator--f-m-d--Social-Media-Sales---Dutch_R1696500\/apply\",\"job_requisition_id\":\"R1696500\"}],\"organizations\":[{\"wid\":\"f9af6d726098013f6d895ab64c064aa6\",\"descriptor\":\"W6955 - Facebook - 990026955\",\"reference_id\":\"990026955\",\"custom_reference_id\":\"990026955\",\"company_reference_id\":null},{\"wid\":\"e1d0a3d999c50117bebbc50dae0d947d\",\"descriptor\":\"W0ZFA0 Facebook Berlin B2B\",\"reference_id\":\"W0ZFA0\",\"custom_reference_id\":\"W0ZFA0\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd672588a7bed\",\"descriptor\":\"Concentrix Global Services GmbH\",\"reference_id\":\"YDE02\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE02\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kristin.bothur@concentrix.com\"},\"first_name\":\"Kristin Bothur (101074154)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1696500\",\"wid\":\"7d3f681f4f35100c039f0f4ba32e0000\",\"descriptor\":\"Sr. Quality Evaluator (f\/m\/d) Social Media Sales - Dutch\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"76\",\"campaign_id\":\"35\",\"campaign_title\":\"Enterprise\",\"campaign_type\":\"job_application\",\"job_title\":\"Enterprise Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1711670\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:03.628-04:00\",\"created_at\":\"2026-01-21T18:34:13.292-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363142\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Enterprise-Customer-Support-Advisor--Kingston--Fulltime--2025_R1711670\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Enterprise-Customer-Support-Advisor--Kingston--Fulltime--2025_R1711670\/apply\",\"job_requisition_id\":\"R1711670\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1711670\",\"wid\":\"70b4e89a89e41019109606b37a850000\",\"descriptor\":\"Enterprise Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"77\",\"campaign_id\":\"34\",\"campaign_title\":\"Job Fair - Shine and Grow with Concentrix\",\"campaign_type\":\"job_application\",\"job_title\":\"Job Fair\",\"street\":\"\",\"address\":\"\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Shine & Grow Job Fair - March & April\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Shine &amp; Grow with Concentrix this March &amp; April<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li>Managing large amounts of incoming calls in a friendly and helpful manner.<\/li>\\n<li>Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.<\/li>\\n<li>Assist customers with their inquiries on future reservations or anything on the account&rsquo;s services<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary.<br \/>\u2705 Health and Life Insurance Premium.<br \/>\u2705 Transportation service.<br \/>\u2705 Marriage &amp; paternity leave.<br \/>\u2705 Lunch subsidy.<br \/>\u2705 CNX onsite nurse.<br \/>\u2705 Paid referral program.<br \/>\u2705 Career development &amp; growth opportunities.<br \/>\u2705 Employee engagement activities: Competitions, tournaments, special theme days, staff &amp; birthday parties.<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Things to bring<\/div>\\n<ul>\\n<li>Resume<\/li>\\n<li>Proof of Qualifications<\/li>\\n<li>ID<\/li>\\n<li>NIS<\/li>\\n<li>TRN<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; apply now and join Concentrix Jamaica!<\/p>\",\"ats_external_id\":\"2095950281\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:03.616-04:00\",\"created_at\":\"2026-01-21T18:33:53.323-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"78\",\"campaign_id\":\"33\",\"campaign_title\":\"Mercedes-Benz \",\"campaign_type\":\"job_application\",\"job_title\":\"Mercedes Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713222\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-18T19:59:03.603-04:00\",\"created_at\":\"2026-01-21T18:33:28.401-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363997\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Mercedes-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713222\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Mercedes-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713222\/apply\",\"job_requisition_id\":\"R1713222\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1713222\",\"wid\":\"7acee730166a1003b77f084274540000\",\"descriptor\":\"Mercedes Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"relevance_score\":\"1\"},{\"id\":\"79\",\"campaign_id\":\"32\",\"campaign_title\":\"Ebay\",\"campaign_type\":\"job_application\",\"job_title\":\"Ebay Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b