Job Advert
We're seeking a passionate and dynamic IT Sales Support Specialist to join our team and take our customer relationships to the next level. As a technical sales guru, you'll play a pivotal role in driving service contract renewals and net new customer acquisitions.
If you're ready to embark on a journey of customer engagement, sales prowess, and growth, apply today.
What you’ll be doing
- Lead the way in creating stellar first impressions, laying the groundwork for enduring customer partnerships.
- Take the lead in sales, shepherding prospects from initial interest to successful purchase.
- Dive deep into customer needs, spotting opportunities to match them with our cutting-edge services portfolio.
- Offer seamless support for customers with existing service contracts during the renewal journey.
- Target specific customers, showcasing service benefits, and securing those all-important first contracts.
- Delight customers and prospects, delivering a world-class experience that keeps them coming back for more.
- Team up with Account Managers and Sales Specialists, maximising upsell and cross-sell opportunities.
What you’ll need
- Associate/Bachelor Degree
- Minimum 5 year sales in region (Australia/New Zealand) experience preferred
- Minimum 2 years client account management experience with customer relationship management involvement
- At least 4 year working experience in IT industry or with good IT Knowledge
- Recognised and verifiable experience in MS tools and processes
- Confident and articulate with the ability to communicate with Senior Management
- Fluent English language skills and business communication (written & verbal)
- Computer skills – Advanced user of Microsoft Office products (Outlook, Word, PowerPoint, Excel), Windows OS and working experience in a Client Relationship Management (CRM) software (such as MS Dynamics, Salesforce or other) is required
What we're offering
- Salary ranging from 10 LPA
- 5 Day work week with fixed weekend offs
- Transport reimbursement
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities
Join us in creating remarkable experiences for our customers and driving success! Apply now and let's shape the future, together.
