About Concentrix

​​​​​​​​​​​​​​Let's get to know each other! Meet our leadership team; read our vision, purpose, and promise; and learn the story of our start. 

See the world through
our lens

Our vision
We will be the greatest customer engagement services company in the world, rich in diversity and talent.
Our purpose
In everything we do, we believe in doing right by and for people our clients, their customers, our staff, our communities, and our planet.
Our promise
We challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined.

Say hello to our President & CEO 👋

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“One of the most inspiring things about Concentrix is that everything we do centers around people. No matter who you are in relation to Concentrix—a staff member, a client, a member of the community in the areas we operate in, or a customer of the incredible brands we support—you're at the center of our decision-making. And it’s you who has given us the incredible opportunity to build an organization where everyone is welcome.” 
Chris Caldwell,
President & CEO
Started September 5th, 2005​​​​​​

Our story

Learn how we got our start.
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In 2004, our former parent company SYNNEX purchased a small company called BSA Sales to diversify its business. Following another strategic acquisition in 2006—this time a company in Rochester, NY called Concentrix—SYNNEX unified the two businesses into one, creating the Concentrix we know and love today! From the very beginning, we were on a mission to provide the best business solutions to help others, and we knew that if we wanted to be successful, we would always need to be open to growth opportunities along the way to reimagine everything CX for the worlds best brands.

Over the years, that drive to continually evolve led to us acquiring other businesses that were the best in their fields and adding more language capabilities and countries to our organization, strengthening our position as the leader in end-to-end customer experience (CX). Since then, our staff have taken massive strides to revolutionize CX, fanatically care for others, and uplift our industry in the process. And as a direct result of their dedication, we were fortunate enough to spin off as a public company in 2020. We’ve made huge waves in the market since our humble beginnings, and we’re not stopping any time soon.

Join our Network

Don't see the dream job you're looking for? Join our talent community, and we will reach out if we find the perfect fit.

NOTICE:
recruitment fraud alert

Understanding our recruiting process is essential to protecting yourself from online recruiting scams, which are on the rise. Please take a moment to review our recruiting process, common recruiting schemes, and what you can do to report activity you believe is fraudulent.