Workforce Management (WFM)

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Showing 1 - 10 of 54 jobs

  • Workforce Management (WFM)
  • Real Time Analyst - Italian Fluent

    Location ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania Category Workforce Management (WFM) Job Id R1601440 Posted Date 04/09/2025

    Real Time Analyst - Italian Fluent. The RTA will be responsible for supporting the achievement of customer support service levels by managing staffing and adherence numbers with the center supported t...

  • Real Time Analyst

    Location ARE Dubai - Property# BCB2 515, Dubai CommerCity Category Workforce Management (WFM) Job Id R1602686 Posted Date 04/07/2025

    Managing escalations, outages, and system issues. Providing support to team leaders in the use of workforce management. Analytical skills. Understand customer demand and ensure forecasting and plannin...

  • 2025 Workforce Management GVPTP

    Category Workforce Management (WFM) Job Id R1602493 Posted Date 04/04/2025

    • PHL Makati - 11th Floor, Ayala North Exchange Tower 2, Ayala Ave
    • PHL Makati City - Ayala North Exchange
    • PHL Makati City - Glorietta
    • PHL Makati City - SLC
    • PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building

    Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day perf...

  • 2025 Workforce Management GVPKP

    Category Workforce Management (WFM) Job Id R1601919 Posted Date 04/01/2025

    • PHL Makati - 11th Floor, Ayala North Exchange Tower 2, Ayala Ave
    • PHL Makati City - Ayala North Exchange
    • PHL Makati City - Glorietta
    • PHL Makati City - SLC
    • PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building

    Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day perf...

  • Associate, Planning & Scheduling

    Location BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos Category Workforce Management (WFM) Job Id R1604406 Posted Date 04/11/2025

    Provide intraday, weekly and monthly forecast for operations.  Manage capacity plan for operations.  Work next to the operations to deliver re-forecast and new projections. Provide intraday, weekl...

  • Associate, Planning & Scheduling

    Location BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos Category Workforce Management (WFM) Job Id R1602443 Posted Date 04/11/2025

    Provide intraday, weekly and monthly forecast for operations.  Manage capacity plan for operations.  Work next to the operations to deliver re-forecast and new projections. Provide intraday, weekl...

  • Associate, Planning & Scheduling-3

    Location COL Bogota - Oficinas y terrazas de Category Workforce Management (WFM) Job Id R1581725 Posted Date 04/08/2025

    Job Title. Associate, Planning & Scheduling-3. Job Description. Location. Language Requirements. English (Required), Spanish (Required). Time Type. Full time. If you are a California resident, by subm...

  • 2025 Workforce Management GVPCW

    Location PHL Quezon City Category Workforce Management (WFM) Job Id R1569685 Posted Date 01/08/2025

    Job Title. 2025 Workforce Management GVPCW. Job Description. Location. PHL Quezon City - Tera Tower 1st Floor. Language Requirements. Time Type. If you are a California resident, by submitting your in...

  • Associate, Real Time Management | UHC

    Location MYS Kuala Lumpur Nu Tower 2 Category Workforce Management (WFM) Job Id R1602982 Posted Date 04/07/2025

    Job Title. Associate, Real Time Management | UHC. Job Description. Location. MYS Kuala Lumpur Nu Tower 2. Language Requirements. Time Type. Full time. If you are a California resident, by submitting y...

  • Sr Manager WFM

    Location MYS Kuala Lumpur Nu Tower 2 Category Workforce Management (WFM) Job Id R1560295 Posted Date 02/17/2025

    Manage the WFM Services for the aligned accounts and team for various geographies. Responsible and accountable for defining & developing Process Strategy, Tools, & Solutions for delivery of WFM Discip...