Job Title:
Specialist, Sales Support
Job Description
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are looking for a Specialist, Sales Support to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our services by supporting our our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!
You Have:
1+ year of relevant working experience
Knowledge of Microsoft products including Word and Excel (can perform basic functions)
Have necessary skills for email, phone and video communication
Handle confidential information with complete integrity
Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines
Accustomed to identifying and recommending corrective action for moderately complex issues
Experience following scripts and processes according to contractual agreements
Experience learning new technology and data
You will:
Maintain quote documentation with accurate pricing and configurations
Prepare quotes for contract renewals
Ensure the integrity of client information is maintained in the database systems
Manage Excel (can perform basic functions)
Perform bookings (Purchase Order processing) and booking reconciliation
Grow skill and expertise to perform quality assurance and begin to identify areas for improvement
Focus on customer needs and communicate with Senior Sales Support staff and management.
Handle medium to high priority escalation items, while escalating most complex items to management for review and consideration
Maintain Knowledge Base Tools, including a CRM
Identify and call out operational risks to management for review and consideration
Participate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role
Our Benefits/Perks:
Health Insurance with Dental Coverage for Employees
Paid Time off
Bereavement Leave
Life Insurance
Group Personal Accident Program
Employee Assistance Program
Rewards and recognition programs
Wellness Incentive Program
Learning and Development Programs
Virtual First
Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director
Location:
PHL Makati City - Ayala North Exchange
Language Requirements:
English (Required)
Time Type:
Full time
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