Senior Specialist, Customer Acquisition

Location PHL Makati City Philippines Job Id R1472791 Posted Date 02/07/2024 External
Job associated with 2 categories
  • Operations
  • Contact Center
JOB DESCRIPTION

Job Title:

Senior Specialist, Customer Acquisition

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Sr. Specialist, Customer Acquisition to join our team. Today.

The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will articulate the value of products or services to customers. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!

You Will:

  • Sales Strategy: Developing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.
  • Client Engagement: Building relationships with customers, understanding their needs, and being a trusted advisor to provide appropriate SaaS solutions to meet their requirements.
  • Sales Presentations: Deliver compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.
  • Negotiation and Closing Deals: Negotiating contract terms and pricing with customers to secure new business and lead deal closures. Speak to senior executives (HR, TA) Department and help to convince HR TA
  • Pipeline Management: Manage a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.
  • Revenue Forecasting: Forecast sales revenue and providing regular updates to sales management.
  • Collaboration: Work with Sales Development Representatives (SDRs), Sales Managers and other partners (LinkedIn AE’s, project team, marketing, IT support, Sales Ops) to ensure agreement and increase sales process.
  • Market Knowledge: Staying informed about industry trends, competitor activities, and market developments to position the SaaS product and maintain a competitive edge.
  • Post-Sales Support: update CRM system for other teams to complete post sale activities 

You Have:

  • 3-5 years of experience in a quota-carrying sales role
  • For the Thailand market, fluency in Thai and English to serve customers 
  • For the Philippines market, fluency in Tagalog and English to serve customers 
  • Experience with recruiting, recruitment media and HR software  
  • Experience with SaaS opportunities
  • Experience selling IT or recruiting solutions   
  • Knowledge of software contract terms and conditions with the ability to create fair transactions  
  • Negotiation and accurate forecasting skills  
  • Close high-level business in an evangelist sales environment  
  • Use data to inform decision-making and persuade others   
  • Manage multiple prospect situations simultaneously while positioning company products against direct and indirect competitors  

Our Benefits/Perks:

  • Health Insurance with Dental Coverage for Employees
  • Paid Time off
  • Birthday Time Off
  • Bereavement Leave
  • Life Insurance Group Personal Accident Program
  • Employee Assistance Program
  • Volunteer Time Off, paid time yearly to volunteer with an organization of your choice
  • Recognition programs
  • Wellness Incentive Program
  • Learning and Development Programs

Virtual First

Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

English (Required)

Time Type:

Full time

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Hi, we’re Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

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