Specialist, Controls & Compliance

Location PHL Quezon City Philippines Job Id R1537327 Posted Date 11/29/2024 External
Job associated with 2 categories
  • Operations
  • Contact Center
JOB DESCRIPTION

Job Title:

Specialist, Controls & Compliance

Job Description

1. Responsible in managing and reporting of any client escalation and fraud . Drive fraud prevention activities across span
2. Conduct regular risk assessment activities on all processes – client or internally-initiated changes and per defined frequency (example: Outlier Analysis for trending fraud cases)
3. Review and update of FMEA document
4. Readiness to internal and external audits
5.Governance on all Contractual Requirements - Statutory & Regulatory
6. Education & Awareness (NHO, Communication Mailers, etc.

Location:

PHL Quezon City - CyberWest Bldg 8th Flr

Language Requirements:

Time Type:

Full time2024-10-10

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Hi, we’re Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

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