Technical Customer Support with German

Location POL Katowice - Global Office Park-Bldg C Flrs 2 & 3 Poland Job Id R1563048 Posted Date 12/13/2024 External
Job associated with 2 categories
  • Operations
  • Contact Center
JOB DESCRIPTION

Job Title:

Technical Customer Support with German

Job Description

Your responsibilities:

  • Support customers for security cameras and system uses (pre and after-sales)
  • Assisting our customers via inbound & outbound calls and via chats/emails
  • Collaborating with other departments to ensure customer satisfaction and resolution of issues
  • Handling inquiries, resolving complaints, and troubleshooting technical issues

Our requirements:

  • Knowledge of German min. B2 and English min. B2
  • Excellent communication and interpersonal skills
  • Previous experience in customer support or related field
  • Strong attention to detail and ability to multitask efficiently
  • Previous experience working in technical environment or in interest in new technologies.

What we offer:

  • Attractive salary based on a employment contract,
  • Modern workplace in the heart of Katowice,
  • Fully paid training (you will get the salary for participation in the training)
  • Possibility to Refer a Friend,
  • Team-building events,
  • Team leader support at every stage of cooperation,
  • Coaching, mentoring to improve your qualifications

Location:

POL Katowice - Global Office Park-Bldg C Flrs 2 & 3

Language Requirements:

Time Type:

Full time

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Hi, we’re Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

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