Job Title:
Customer Advisor (Sales) - Electronic Project
Job Description
As an Inbound Sales Representative, you'll handle inbound calls and chats, identifying customer needs and recommending suitable products. You'll engage customers in a friendly, helpful manner, ensuring a positive shopping experience. The role involves achieving sales targets through consultative selling without using high-pressure tactics.
Responsibilities:
- Professionally answer inbound calls/chat from customers who wish to purchase products from our electronic brand.
- Identify customer needs and suggest suitable products, ensure customer needs are met by offering appropriate products based on their preferences, highlighting their benefits to assist customers in making informed purchasing decisions.
- Engage with customers in a friendly, helpful manner, building rapport and ensuring a positive shopping experience.
- Work collaboratively to achieve sales targets through consultative selling, without resorting to high-pressure tactics.
Required Qualification:
- Thai nationality
- High School Diploma or above
- Able to work in shift rotations
- English proficiency in B2 level or above
- Experience in Sale Executive is preferable
- Working shift & schedule:
- Shift rotations (6.00-15.00,7.00-16.00,10.00-19.00)
- Shifts will be announced 2 weeks or 1 month advanced
- 2 days off (can be split in some cases)
- 1-month training and 2-month probation period
Benefits:
- Performance & Attendance Incentives
- Insurances: Social Security & Group
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706
Language Requirements:
English (Required), Thai (Required)
Time Type:
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