REAL-TIME MANAGEMENT ANALYST

Location PER Lima - Calle Santa Ines 115 ATE Peru Category Workforce Management (WFM) Job Id R1584619 Posted Date 03/21/2025 External
JOB DESCRIPTION

Job Title:

REAL-TIME MANAGEMENT ANALYST

Job Description

Job Description
- Generate real-time dashboards: Create and update dashboards and reports to keep stakeholders informed and alerted about trends and issues
- Incident reporting: Document and scale any technical or operational issues

- Manage agents schedules and aux in order to achieved optimal coverage
- Collaborate with WFM team

- Effective com,unication
- Use of Technological tools: (excel, PPT, BI & others)
Job Description

- Generate real-time dashboards: Create and update dashboards and reports to keep stakeholders informed and alerted about trends and issues
- Incident reporting: Document and scale any technical or operational issues

- Manage agents schedules and aux in order to achieved optimal coverage
- Collaborate with WFM team

- Effective com,unication
- Use of Technological tools: (excel, PPT, BI & others)

Location:

PER Lima - Calle Santa Ines 115, ATE

Language Requirements:

Time Type:

Full time

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Hi, we’re Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

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