Job Title:
German-speaking customer advisor at Concentrix Bulgaria RELOCATION PROVIDED
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
This position is suitable for candidates who are able to relocate to Bulgaria and would like to gain new experience abroad. We need your skills!
So, what’s the role all about?
Handling Clients’ requests by phone and chat
Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients;
You are a good fit for the role if you are:
Fluent in with German and English
Experienced in a call centre environment is an advantage
Active listener with positive attitude and tone of voice
Familiar with OS MS Windows & Office and Internet applications
Well-developed customer orientation skills
Fluency in German and working level of English
Office based position
Excellent communication skills
Ability to identify and understand clients’ needs
Ability to present complex information in a simple way
Why to work for Concentrix?
Standard working hours on full-time
Competitive salary
Competitive remuneration with performance-based bonuses
Opportunity to grow with our career development programs
Reward and Recognition program
Constant support from a dynamic success-driven team of specialists
Health Insurance
That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!
We’re looking forward to meeting you!
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Location:
GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs
Language Requirements:
Time Type:
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