Talent Connect - Specialist, Sales Development

Location PHL Makati City - Ayala North Exchange Philippines Job Id R1611779 Posted Date 04/30/2025 External
Job associated with 2 categories
  • Operations
  • Contact Center
JOB DESCRIPTION

Job Title:

Talent Connect - Specialist, Sales Development

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

  • Follow outbound contact schedule to reach targeted potential customers identified through prospecting

  • Assess and prioritize leads from sales, trials, partners and other sources

  • Qualify the BANT (budget, authority, need and timeline) of leads

  • Help Sales and Marketing reach Market Development related goals

  • Help identify the best solutions for customers and how to implement those solutions

  • Foster trust between customers and clients

  • Reach mastery of product knowledge and technical understanding of services to assess client requirements

  • Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

  • Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

  • Work with your team and management to provide a professional experience during all interactions with customers and prospects

  • Maintain the customer management system (CRM) to ensure all relevant data is captured

You have:

  • 2+ years of experience working in a customer service or sales capacity

  • Prior success in achievement of personal and team sales quota/goals

  • Experience in high-volume calling

  • Experience learning new technology and data

  • Problem solving skills

  • Experience learning new technology

  • Prior knowledge of MS Office programs

  • Experience working with Salesforce.com or similar CRM

  • Experience or willingness to work from home

Our Benefits/Perks:

  • Health Insurance with Dental Coverage for Employees

  • Paid Time off

  • Bereavement Leave

  • Life Insurance

  • Group Personal Accident Program

  • Employee Assistance Program

  • Rewards and recognition programs

  • Wellness Incentive Program

  • Learning and Development Programs

Location:

PHL Makati City - Ayala North Exchange

Language Requirements:

Time Type:

Full time

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Hi, we’re Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

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