Job Title:
O365/SCIM Malaysia (Tech lead)
Job Description
We are seeking a highly experienced SCIM Tech Lead to join our growing delivery team. This role requires deep technical expertise in O365, Azure Active Directory (Entra ID), Endpoint Management (Intune), and Security & Compliance services. You will lead complex technical escalations, mentor engineers, and ensure the stability and security of large-scale enterprise identity and endpoint infrastructure.
Location: Kuala Lumpur, Malaysia (Onsite)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Job Type: Full-time
Responsibilities
Lead technical escalations for identity, endpoint, and compliance-related issues.
Provide expert-level troubleshooting for O365 and Azure-based services.
Mentor support engineers and help build technical capability across the team.
Collaborate with cross-functional teams for solution design and problem resolution.
Ensure SLA compliance and maintain high service quality.
Drive process improvements and implement automation where applicable.
Technical Skills & Expertise we are looking for:
(Either on the following specialization, not necessary all)
Identity & Access Management
SCIM provisioning, Entra ID (Azure Active Directory), ADFS
Azure AD Sync, Azure AD Connect
UserPrincipalName (UPN) management, Alternate ID support
OAuth 2.0, OpenID Connect, SAML for SSO
Conditional Access, Multi-Factor Authentication (MFA)
RBAC (Role-based Access Control), Hybrid Identity Architecture
Endpoint Management (Intune)
Intune, Autopilot, Co-Management, AutoPatch
Mobile Device Management (MDM), Mobile Application Management (MAM)
Win32 application deployment, configuration profiles
Device enrollment (Windows, macOS, Android, iOS)
Endpoint compliance, protection, and lifecycle management
Security & Compliance (S&C)
Defender for Endpoint: configuration, EDR, AIR
Threat and vulnerability management, attack surface reduction
Purview, DLP (Data Loss Prevention), AIP (Azure Information Protection)
Insider Risk Management, compliance policies, email protection
Sentinel (SIEM), threat hunting, incident response
Knowledge of MITRE ATT&CK framework and security operations workflows
Cloud Productivity & Monitoring
O365: Exchange Online, SharePoint, OneDrive, Teams
Email security and authentication (SPF, DKIM, DMARC)
Diagnostic tools: PowerShell, PSR, Fiddler, Process Monitor
Kusto Query Language (KQL) for Sentinel and Log Analytics
Ideal Candidate Profile
At least 5+ years of hands-on technical experience in O365, identity platforms, and endpoint security
Strong command of modern security frameworks and compliance tools
Demonstrated leadership in technical mentoring or project delivery
Comfortable working in a fast-paced, client-facing support or consulting environment
Benefits
Career development and leadership growth opportunities
Annual performance-based salary increment
Comprehensive health benefits and insurance coverage
Paid annual leave and medical leave
Statutory contributions (EPF, SOCSO, etc.)
Location:
MYS Kuala Lumpur Nu Tower 2
Language Requirements:
Mandarin
Time Type:
Full time
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