Sr. Manager, Training & Quality

Job Title:

Job Description

• Responsible for managing team of QMs & Training Managers
• Frond end client meetings and reviews
• Ensure Top 2 boxes on Client VOC
• Data analysis and making designated reports/decks
• Client & stakeholder management
• Communication to heighten awareness and focusing on importance of positive customer experience
• Making recommendations and driving improvement
• Ensuring that internal policies, procedures, and compliance regulations are being followed
• Drive CNX digital training strategy
• Focus on Speed to readiness of New Hires

Location:

Language Requirements:

Time Type:

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