KYC Client Service Manager - Lisbon, Portugal

Location PRT Lisbon - Av. Mediterraneo, N°1 Portugal Job Id R1621957 Posted Date 06/17/2025 External
Job associated with 2 categories
  • Operations
  • Contact Center
JOB DESCRIPTION

Job Title:

KYC Client Service Manager - Lisbon, Portugal

Job Description

As a KYC Client Service Manager, you will:
•    Manage contact with customers
•    Keeps KYC up to date
•    Check the data in the systems and ensure that it is in order
•    Take the necessary measures to obtain the missing information / documents
•    Modify the data in the systems according to the new supporting documents
•    Perform statistics on your activity
•    Work in collaboration with the commercial, IT and compliance teams
 

We’ll be a great match if you:
•     Have a good level of English (oral and written) OR French (oral and written)
•     Have an University degree in Management or other relevant field 
•     Have technical skills that give you credibility with the team and allow you to quickly become autonomous.
•     Are demanding and able to communicate internally with a variety of people.
•     Have computer skills from a user perspective

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
 

What we offer you:
•    Strong compensation package (14 monthly payments per year)
•    Monthly meal allowance paid in voucher card (net)
•    Personal and career development programs and mentoring to develop skills
•    Possibility to participate in a growing multicultural Project 
•    Work in a diverse environment with people from over 75 nationalities      
•    Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
•    We promote inter-company mobility to work at any of our sites around the world
•    Workplace: Hybrid position, remote work alternating with office in Lisbon, Portugal
 

Location:

PRT Lisbon - Av. Mediterraneo, N°1

Language Requirements:

English, French

Time Type:

Full time

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Hi, we’re Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

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