Job Title:
Sales Trainer with English language
Job Description
The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.
At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.
We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.
Join us!
Duties and Responsibilities:
- Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills
- Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
- Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions
- Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories
- Oversee, measure, and validate the delivery and quality of provided training
- Track the effectiveness of training interventions through various assessment tools
- Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience
- Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed
- Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery
- Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance
- This is a Hybrid model role with working hours M/F from 09:00am till 18:00pm
Qualifications:
- Fluency in English – both written and spoken
- Prior success in achievement in individual and/or team sales quota/goals
- Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships.
- Able to develop relationships and communicate with higher level technical staff
- Advanced problem solving and analytical skills
- Demonstrated aptitude to learn and optimize new technology and data.
- Advanced problem-solving skills
- Excellent knowledge of MS Office programs
- Excellent communication skills (verbal, written)
- Prior experience working with Microsoft Dynamics, Salesforce or similar CRM required would be considered an advantage
- Subject matter expert and proven leader within peer group
- Prior experience in high volume calling preferred
- Ability to communicate and demonstrate various strategies, platforms, and skills to varied audience
- Detail-oriented and proficient communication skills
- Proven success in the management of multiple priorities effectively
What we offer:
- Friendly multicultural and multilingual environment.
- Mentoring, training, and career development programs.
- Happiness programs and internal social events.
- Additional health care package.
- Benefits and discounts - food vouchers, Multisport card, etc.
- Birthday Time Off.
- Volunteer Time Off.
Please send us your CV in English.
Only short-listed applicants will be contacted.
All applications will be treated as strictly confidential.
Help us G.R.O.W. Join us!
Location:
BGR Sofia - Advance Business Center
Language Requirements:
Time Type:
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