Collections Customer Experience CX 2024

Job Title:

Collections Customer Experience CX 2024

Job Description

As a Collections Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.

To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success.

If you're passionate about CX and making a game-changing difference, start your Concentrix + Webhelp journey now.

You are a perfect fit for the position if you:

• Are a college graduate with a background in the Collections Customer Experience (CX) industry
• Also open to high school graduates (old curriculum) or senior high school graduates (K12)
• Have at least six (6) months of background in the Collections Customer Experience (CX) industry
• Have good English communication skills
• Have excellent customer service, problem-solving, and multitasking skills
• Have superb computer skills
• Are willing to work on shifting schedule
• Amenable to work Onsite

#LI-DNI

Location:

PHL Quezon City - Tera Tower 11th Floor

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents