{"id":888,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:08","modified_gmt":"2026-02-17T03:06:08","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/id\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"888\" class=\"elementor elementor-888 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;untuk orang tua\\nuntuk mahasiswa\\ndari rumah\\ndi luar negeri\\nbagi para pemimpin\\nbagi para penjelajah\\nuntuk semua orang&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Pekerjaan<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tuntuk&nbsp;orang&nbsp;tua\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tuntuk&nbsp;mahasiswa\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdari&nbsp;rumah\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tdi&nbsp;luar&nbsp;negeri\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tbagi&nbsp;para&nbsp;pemimpin\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tbagi&nbsp;para&nbsp;penjelajah\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tuntuk&nbsp;semua&nbsp;orang\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/id\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Cari jabatan atau kata kunci\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Lokasi<\/option>\n                        <option value=\"\">Semua Negara<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Aljazair<\/option>\n                                                    <option value=\"Argentina\">Argentina<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">Belgia<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bosnia dan Herzegovina<\/option>\n                                                    <option value=\"Brazil\">Brasil<\/option>\n                                                    <option value=\"Bulgaria\">Bulgaria<\/option>\n                                                    <option value=\"Canada\">Kanada<\/option>\n                                                    <option value=\"China\">Cina<\/option>\n                                                    <option value=\"Colombia\">Kolombia<\/option>\n                                                    <option value=\"Costa Rica\">Kosta Rika<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Republik Ceko<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Pantai Gading<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Republik Dominika<\/option>\n                                                    <option value=\"Egypt\">Mesir<\/option>\n                                                    <option value=\"El Salvador\">El Salvador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Perancis<\/option>\n                                                    <option value=\"Georgia\">Georgia<\/option>\n                                                    <option value=\"Germany\">Jerman<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Yunani<\/option>\n                                                    <option value=\"Guatemala\">Guatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">Hongaria<\/option>\n                                                    <option value=\"India\">India<\/option>\n                                                    <option value=\"Indonesia\">Indonesia<\/option>\n                                                    <option value=\"Ireland\">Irlandia<\/option>\n                                                    <option value=\"Italy\">Italia<\/option>\n                                                    <option value=\"Jamaica\">Jamaika<\/option>\n                                                    <option value=\"Japan\">Jepang<\/option>\n                                                    <option value=\"Jordan\">Yordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">Latvia<\/option>\n                                                    <option value=\"Lithuania\">Lituania<\/option>\n                                                    <option value=\"Madagascar\">Madagaskar<\/option>\n                                                    <option value=\"Malaysia\">Malaysia<\/option>\n                                                    <option value=\"Mauritius\">Mauritius<\/option>\n                                                    <option value=\"Mexico\">Meksiko<\/option>\n                                                    <option value=\"Morocco\">Maroko<\/option>\n                                                    <option value=\"Netherlands\">Belanda<\/option>\n                                                    <option value=\"New Zealand\">Selandia Baru<\/option>\n                                                    <option value=\"Nicaragua\">Nikaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Norwegia<\/option>\n                                                    <option value=\"Peru\">Peru<\/option>\n                                                    <option value=\"Philippines\">Filipina<\/option>\n                                                    <option value=\"Poland\">Polandia<\/option>\n                                                    <option value=\"Portugal\">Portugal<\/option>\n                                                    <option value=\"Romania\">Rumania<\/option>\n                                                    <option value=\"Saudi Arabia\">Arab Saudi<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapura<\/option>\n                                                    <option value=\"Slovakia\">Slowakia<\/option>\n                                                    <option value=\"South Africa\">Afrika Selatan<\/option>\n                                                    <option value=\"Spain\">Spanyol<\/option>\n                                                    <option value=\"Suriname\">Suriname<\/option>\n                                                    <option value=\"Sweden\">Swedia<\/option>\n                                                    <option value=\"Switzerland\">Swiss<\/option>\n                                                    <option value=\"Thailand\">Thailand<\/option>\n                                                    <option value=\"Tunisia\">Tunisia<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Uni Emirat Arab<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Amerika Serikat<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>PEMBERITAHUAN: peringatan penipuan rekrutmen<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tMemahami proses rekrutmen kami sangat penting untuk melindungi diri Anda dari penipuan rekrutmen online yang sedang meningkat. Mohon luangkan waktu sejenak untuk meninjau proses rekrutmen kami, skema penipuan rekrutmen yang umum, dan apa yang dapat Anda lakukan untuk melaporkan aktivitas yang Anda yakini sebagai penipuan. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn More<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tKami memilihkan hanya untuk Anda \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Rasakan pengaruh karier yang dapat membuat perubahan besar <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filter berdasarkan<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Hapus semua<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filter berdasarkan<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Bahasa<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Semua Bahasa<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kota<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Semua Kota<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Kategori<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Semua Kategori<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Ajukan (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"835\",\"campaign_id\":\"24519\",\"campaign_title\":\"Associate, Account Manager R1757314\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Account Manager - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. 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Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>You have:<\/b><\/p><ul><li><b>3 to 5 years of proven work experience in a leadership sales role (must)<\/b><\/li><li><b>3&#43; years of Sales B2B experience (must)<\/b><\/li><li><b>1&#43; years of BPO experience (desirable)<\/b><\/li><li><b>English Proficiency B2&#43; (must) \/\/ French is a plus in your application<\/b><\/li><li><b>Willingness to commute to our site located in CDMX, Insurgentes (near by Poliforum)<\/b><\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations (BPO) and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship 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Then a remote Licensed Health Insurance Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;As a Licensed Health Insurance Representative working from home, you will:<\/p><ul><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>THIS IS NOT A SALES POSTION.<\/p><\/li><li><p>Identify opportunities sharing additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Engage with customers via an outbound channel.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Representative (Remote) role include:<\/p><ul><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply, differential available for Spanish\/English bilingual<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $21.00 \u2013 23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-1ba95121cded6a8d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-21T18:43:59.165Z\",\"created_at\":\"2026-08-21T18:24:25.585Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/44F0MSZYDECKTYAN2YYJ3ZW4XR8D4JRS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/44F0MSZYDECKTYAN2YYJ3ZW4XR8D4JRS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2042\",\"campaign_id\":\"req-3dfa8f674a7747c1\",\"campaign_title\":\"Licensed Health Insurance Rep (Remote)\",\"campaign_type\":null,\"job_title\":\"Licensed Health Insurance Rep (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Licensed Health Insurance Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><strong>Must have an active resident Health Insurance License with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;As a Licensed Health Insurance Representative working from home, you will:<\/p><ul><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>THIS IS NOT A SALES POSTION.<\/p><\/li><li><p>Identify opportunities sharing additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Engage with customers via an outbound channel.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Representative (Remote) role include:<\/p><ul><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply, differential available for Spanish\/English bilingual<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $21.00 \u2013 23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-3dfa8f674a7747c1\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-21T18:44:57.543Z\",\"created_at\":\"2026-08-21T18:16:00.086Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E97SJGE769E87BJXS916KFS8KCCQF55G\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E97SJGE769E87BJXS916KFS8KCCQF55G\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"841\",\"campaign_id\":\"24462\",\"campaign_title\":\"Manager I, B2B Sales R1753757\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales (Ads Sales)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"As an Ad Sales Manager, you will lead and develop a team of Customer Acquisition Specialists focused on driving advertiser growth across the SMB segment in APJ. You will be responsible for building a high-performing sales culture, accelerating pipeline generation, and driving revenue attainment through effective coaching, strategic execution, and operational excellence.\\nIn this role, you will oversee the full customer acquisition motion \u2014 from outbound prospecting to deal closure and advertiser onboarding. \\nThe ideal candidate combines strong people leadership with hands-on sales expertise, data-driven decision-making, and deep understanding of digital advertising or SaaS sales environments.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><b>Team Leadership &amp; Coaching<\/b><\/p><ul><li>Lead, coach, and mentor a team of Customer Acquisition Specialists to achieve pipeline generation, advertiser acquisition, and revenue targets<\/li><li>Foster a high-performance, accountability-driven sales culture focused on continuous improvement and customer success<\/li><li>Conduct regular 1:1 coaching sessions, pipeline reviews, call coaching, and performance feedback sessions<\/li><li>Develop team capabilities in consultative selling, objection handling, prospecting, negotiation, and customer engagement<\/li><li>Motivate and inspire team members to consistently exceed individual and team goals<\/li><\/ul><p><b>Pipeline Generation &amp; Revenue Growth<\/b><\/p><ul><li>Oversee outbound prospecting efforts across phone, email, social, and digital engagement channels<\/li><li>Ensure consistent generation of high-quality pipeline opportunities across SMB advertisers in APJ<\/li><li>Guide the team through the full sales cycle including discovery, qualification, proposal positioning, negotiation, and close<\/li><li>Drive revenue growth through strategic opportunity management and conversion optimization<\/li><li>Monitor funnel performance and implement strategies to improve conversion rates and sales productivity<\/li><\/ul><p><b>Sales Strategy &amp; Execution<\/b><\/p><ul><li>Partner with Sales Leadership to develop and execute scalable customer acquisition strategies aligned to business objectives<\/li><li>Analyze market trends, advertiser behavior, and competitive insights to identify growth opportunities<\/li><li>Support development of territory planning, segmentation, and account prioritization strategies<\/li><li>Leverage AI-powered tools, analytics, and sales technologies to improve prospecting effectiveness and forecasting accuracy<\/li><li>Drive operational excellence in CRM hygiene, pipeline management, and sales process adherence<\/li><\/ul><p><b>Performance Management &amp; Reporting<\/b><\/p><ul><li>Track and analyze team KPIs including pipeline generation, conversion rates, revenue attainment, outreach productivity, and forecast accuracy<\/li><li>Deliver regular business reviews and actionable insights to senior leadership<\/li><li>Identify performance gaps and implement improvement plans to drive consistent results<\/li><li>Support hiring, onboarding, and ramp-up of new team members as the business scales<\/li><\/ul><div><\/div>\",\"ats_external_id\":\"R1753757\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-08-21T20:04:05.207+08:00\",\"created_at\":\"2026-08-21T18:07:03.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. 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Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Minimum 6 months of experience in a sales, retentions, or customer service role in a BPO<\/li>\\n<li>Clear criminal and credit record&nbsp;<\/li>\\n<li><strong>Passed Grade 12<\/strong><\/li>\\n<li><strong>Ability to work shifts aligned to UK business hours<\/strong><\/li>\\n<li>Proficient in English verbal communication<\/li>\\n<li>Self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/li>\\n<li><strong>Medical aid for main member \/ medical insurance for employee and two dependents<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical Insurance &ndash; Covers employee and 2 dependents (Dependents 100% payable by Concentrix)<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>2.5% company contribution, 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport&nbsp;<\/li>\\n<li><strong>Shift Allowance <\/strong>- Applicable after 7pm<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Provide exceptional customer service while actively promoting relevant telecom services to drive sales and retention.<\/li>\\n<li>Engage in proactive sales conversations to identify opportunities to up-sell or cross-sell telecom services, such as mobile plans, internet packages, or add-on services<\/li>\\n<li>Handle inbound and outbound calls to retain customers at risk of churn by offering tailored retention solutions.<\/li>\\n<li>Resolve customer issues and concerns related to billing, technical issues, or service inquiries while maintaining a focus on both service excellence and sales targets.<\/li>\\n<li>Take ownership of customer inquiries, ensuring that all issues are addressed and resolved in a timely and efficient manner.<\/li>\\n<li>Conduct thorough needs assessments with customers to recommend the best services or upgrades suited to their requirements.<\/li>\\n<li>Handle calls regarding cancellations or service downgrades and provide persuasive solutions to retain customers<\/li>\\n<li>Maintain high levels of knowledge regarding the company&rsquo;s offerings to ensure accurate recommendations and effective sales strategies<\/li>\\n<li>Recognize when to escalate complex issues or technical problems to the relevant team or department.&nbsp;<\/li>\\n<\/ul>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2859\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-21T23:59:18.010Z\",\"created_at\":\"2026-08-21T15:55:55.277Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"43\"},{\"id\":\"843\",\"campaign_id\":\"24451\",\"campaign_title\":\"Sr. Specialist, Workplace Health &amp; Safety R1749581\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Workplace Health & Safety\",\"street\":\"MUS Ebene Cybercity - Cube\",\"address\":\"MUS Ebene Cybercity - Cube\",\"city\":\"Ebene Cybercity\",\"state\":\"Plaines Wilhems District\",\"postal_code\":null,\"region\":null,\"country\":\"Mauritius\",\"short_description\":\"Health and Safety\",\"long_description\":\"<p>Reporting to Facilities Manager<\/p><p>1. 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Recommend in writing to the employer appropriate occupational safety and health programmes, where the circumstances so justify;<\/p><p>7.Develop effective communication systems on occupational safety and health between the employer and any employee; Inspect all places of work under his responsibility at least once every month and record his findings in the register provided by the employer; exercise adequate supervision to ensure the effective implementation of arrangements made, and preventive measures taken, by the employer; and enquire into \u2013 all complaints made by an employee;<\/p><p>8. Occupational accidents and dangerous occurrences at any place of work and make a report thereon, and recommend in writing any safety and health measures to be implemented by the employer. \u00a0<\/p><p>9. Ensure that the workplace is free from any hazards. Participate and drive events where Health and Safety of employees is concerned Take pictures and share to concerned party for social networking.<\/p><p>10. Assist employees who need psychological assistance Conduct Health and Safety meeting on a regular basis.<\/p><p>11.Conduct Fire Drill on a yearly interval Inspect all outsourced facilities under his responsibility at least once every month and record his findings in the register provided by the employer;<\/p><p>12. Inspect the canteen service and ensure everything is compliant with industry best practice Regular check of first air boxes.<\/p><p>13. Conduct induction training with employees and register all health and safety trainings to ensure claim to HRDC. Seek quotations for all equipment and materials related to Health and Safety<\/p><p>14. Any Facilities Related duties assigned by the Facilities Manager<\/p><p><\/p><p>Keeping proper filling and e filling of documents.<\/p><p><\/p><p>Any adhoc duties deem appropriate by the Facilities Manager<\/p><p><\/p><p>Working days will be Monday to Friday and from 09h00 to 19h00 or 10h00 to 20h00. No work on Saturdays, Sundays and Public Holidays.<\/p><p><\/p><p><b><i><u>Candidate Profile<\/u><\/i><\/b><\/p><p><\/p><ul><li>SC<\/li><li>HSC<\/li><li>Graduate from a recognized university<\/li><li>Registered Health and Safety Officer with the Ministry of Health<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Detail-oriented<\/li><li>Can do attitude<\/li><li>Result Oriented<\/li><li>Close follow up attitude<\/li><\/ul><p><\/p><p><b><i><u>Salary Offered<\/u><\/i><\/b><\/p><p><\/p><p>Basic Rs 28K &#43; Transport 2k<\/p><p><\/p>\",\"ats_external_id\":\"R1749581\",\"location\":\"Ebene Cybercity, Plaines Wilhems District\",\"job_type\":\"part_time\",\"salary\":\"30333.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MUR\",\"updated_at\":\"2026-08-22T00:07:45.559+08:00\",\"created_at\":\"2026-08-21T14:04:50.062+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Mauritius---Ebene-Cybercity---Cube\/Sr-Specialist--Workplace-Health---Safety_R1749581\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"f8a294dfc0f3109438d0d39728eb104f\",\"descriptor\":\"Concentrix CVG (Mauritius) Ltd\",\"reference_id\":\"YMU01\",\"organization_reference_id\":\"YMU01\"},\"location\":{\"city\":\"Ebene Cybercity\",\"state\":null,\"country\":{\"wid\":\"a759018ba6ac489d9f16c086b914e1b6\",\"iso2\":\"MU\",\"iso3\":\"MUS\",\"descriptor\":\"Mauritius\",\"iso_numeric\":\"480\"},\"postal_code\":null,\"primary_location\":{\"id\":\"MU-EBE-PLT17-Y0\",\"wid\":\"6947fd9b760910775af6e4a0a6b538d3\",\"descriptor\":\"MUS Ebene Cybercity - 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Signify - Eindhoven\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Philips Hue\",\"street\":null,\"address\":null,\"city\":\"Eindhoven\",\"state\":\"North Brabant\",\"postal_code\":null,\"region\":\"Noord-Brabant\",\"country\":\"Netherlands\",\"short_description\":\"Gek op slimme producten \u00e9n mensen helpen? Word Philips Hue-expert!\",\"long_description\":\"<p>Ben jij klaar om aan de slag te gaan als klantenservicemedewerker voor Philips Hue? Als onderdeel van het team help jij klanten met alles rondom slimme verlichting. Van vragen over verschillende producten en diensten tot hulp bij het gebruik ervan: jij zorgt ervoor dat klanten snel en goed verder kunnen.<\/p>\\n<p>Je wordt opgeleid tot Philips Hue-expert en werkt vanuit de mooie omgeving van de High Tech Campus in Eindhoven. Een functie waarin klantenservice, techniek en persoonlijk contact samenkomen.<\/p>\\n<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>Voor een opdracht bij Signify ga jij aan de slag voor Philips Hue. Je helpt klanten met vragen over de verschillende producten, diensten en het gebruik hiervan. Je luistert goed naar de klant, denkt mee en probeert samen tot de beste oplossing te komen, met als doel een zo hoog mogelijke klanttevredenheid.<\/p>\\n<p>Je hoeft natuurlijk niet alles over Philips Hue te weten voordat je begint. Tijdens de training word je goed opgeleid, zodat je de producten leert kennen en klanten met vertrouwen kunt voorzien van advies en oplossingen.<\/p>\\n<p>Naast het helpen van klanten geef je regelmatig feedback en deel je inzichten die kunnen bijdragen aan het verbeteren van producten en processen.<\/p>\\n<p>Je werkt bij de opdrachtgever op de High Tech Campus in Eindhoven. Zodra je goed in de stof zit, is er ook de mogelijkheid om deels vanuit huis te werken.<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<p>* Een salaris van &euro;16,78 bruto per uur, bestaande uit &euro;15,28 basissalaris plus &euro;1,50 toeslag* per gewerkt uur;<br \/>* Een pensioenregeling van 6,2%, inclusief partner- en wezenpensioen;<br \/>* Toegang tot de Signify Employee Store, waar je HUE-producten tegen een scherpe prijs kunt kopen;<br \/>* De mogelijkheid om deels vanuit huis te werken zodra je goed bent ingewerkt;<br \/>* Ruimte om jezelf verder te ontwikkelen en door te groeien binnen Concentrix.<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p><br \/>\ud83c\udf1f Je bent minimaal 24 uur per week beschikbaar binnen onze openingstijden van maandag t\/m vrijdag van 09.00 tot 18.00 uur.<\/p>\\n<p>\ud83c\udf93 Je beschikt over minimaal MBO werk- en denkniveau.<\/p>\\n<p>\ud83d\udcc5 Je bent beschikbaar voor een fulltime training van 2 tot 3 weken.<\/p>\\n<p>\ud83c\udfe2 Je kunt minimaal 3 dagen per week op kantoor in Eindhoven werken.<\/p>\\n<p>\ud83c\udf0d Je beheerst de Engelse taal uitstekend, zowel mondeling als schriftelijk (C2).<\/p>\\n<p>\ud83d\udca1 Ervaring binnen techniek en\/of klantenservice is mooi meegenomen. Ook technisch inzicht voor de basics is een pluspunt, maar geen vereiste.<\/p>\\n<p>Solliciteer direct!<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Shannon Kuiper via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">shannon.kuiper@concentrix.com<\/a> &ndash; 06-20465807.<\/p>\\n<p>* Productiviteitstoeslag van 1,5,- per elk gewerkt uur m.u.v. training, vakanties en ziekte.<\/p>\",\"ats_external_id\":\"NL-354\",\"location\":\"Eindhoven, Noord-Brabant\",\"job_type\":\"\",\"salary\":\"16.78\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T14:04:37.966+02:00\",\"created_at\":\"2026-08-21T12:17:13.340+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"844\",\"campaign_id\":\"24436\",\"campaign_title\":\"Sr. Product Manager (TCF) R1757714\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Owner\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Preferred Locations: Frisco, TX or Atlanta, GA - This is a Hybrid Role<\/div><p><\/p><p><b>Product Owner \u2013 Backlog Ownership, Sprint Execution &amp; Delivery Readiness<\/b><\/p><p>We\u2019re looking for a detail-oriented, delivery-focused <b>Product Owner<\/b> to drive execution across our transactional product domain, where customers browse, redeem, purchase, and complete critical transaction journeys. In this role, you will own the backlog for one or more squads, turning roadmap priorities into clear, actionable, sprint-ready work that enables engineering teams to deliver with speed and confidence.<\/p><p>You\u2019ll serve as the day-to-day decision-maker for scope, story clarity, and acceptance criteria\u2014partnering closely with engineering, QA, design, and business stakeholders to keep delivery moving, reduce ambiguity, and ensure high-quality releases. This is an exciting opportunity for someone who thrives in agile environments and enjoys bringing structure, precision, and momentum to complex product delivery.<\/p><h2>Responsibilities<\/h2><ul><li>Own and actively manage the product backlog for one or more squads, ensuring stories are clear, prioritized, and aligned to roadmap objectives.<\/li><li>Write detailed user stories, acceptance criteria, business rules, and edge cases that minimize ambiguity and support efficient engineering execution.<\/li><li>Partner with Product Managers and Technical Product Managers to prioritize sprint and release scope across new capabilities, defects, enhancements, and technical debt.<\/li><li>Lead backlog grooming, sprint planning, story refinement, and readiness discussions to maintain a healthy pipeline of well-defined work.<\/li><li>Act as the primary point of contact for engineering questions during sprint execution, making timely decisions on scope, tradeoffs, and requirement clarification.<\/li><li>Validate delivered functionality against acceptance criteria by reviewing builds and testing end-to-end flows such as checkout, redemption, payments, and order status.<\/li><li>Manage defect triage by documenting issues clearly, assessing impact and severity, prioritizing fixes, and tracking resolution through production release.<\/li><li>Break down roadmap initiatives into epics, features, and small, shippable user stories that can be delivered incrementally and tested effectively.<\/li><li>Coordinate user acceptance testing with business stakeholders, gather feedback, and secure sign-off prior to launch for business-critical functionality.<\/li><li>Support release readiness by confirming documentation, release notes, rollout plans, dependencies, and feature flags are in place before deployment.<\/li><li>Monitor post-release performance, including adoption, defects, and support trends, and use insights to improve backlog quality and future delivery.<\/li><li>Facilitate strong communication across engineering, QA, design, and business teams to ensure alignment and continuity from planning through release.<\/li><li>Champion delivery best practices such as Definition of Ready, Definition of Done, traceable requirements, fast feedback loops, and disciplined defect prioritization.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>7&#43; years of experience as a<span>\u00a0<\/span><b>Product Owner<\/b>, ideally supporting technical, platform, or digital product teams.<\/li><li>Strong experience writing user stories, acceptance criteria, test scenarios, and backlog items for engineering teams.<\/li><li>Proven success working in agile and scrum environments, including sprint planning, backlog refinement, retrospectives, and daily standups.<\/li><li>Working knowledge of transactional and e-commerce concepts such as catalog, checkout, payments, order management, and redemption flows.<\/li><li>Experience with Jira, Confluence, or similar tools for backlog management, documentation, and team collaboration.<\/li><li>Ability to read and interpret technical artifacts such as API specifications, system flows, and data models well enough to write accurate, implementation-ready stories.<\/li><li>Excellent attention to detail, with the ability to identify edge cases, inconsistencies, and requirement gaps before development begins.<\/li><li>Experience coordinating UAT and partnering effectively with both technical teams and non-technical business stakeholders.<\/li><li>Strong organizational and communication skills, with the ability to balance priorities and keep teams aligned under tight delivery timelines.<\/li><li>Experience with payments, loyalty or rewards platforms, retail, or marketplace environments preferred.<\/li><li>Basic SQL skills for validating defects, investigating issues, or measuring feature outcomes preferred.<\/li><li>Familiarity with API tools such as Postman and documentation standards such as Swagger or OpenAPI preferred.<\/li><li>Exposure to mobile app release cycles across iOS and Android preferred.<\/li><li>Experience with feature flagging, phased releases, or controlled rollout processes preferred.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,000 \u2013 $145,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-Texas<\/p><p>#LI-Georgia<\/p><p>#Concentrix<\/p><p>#LI-Hybrid<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757714\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T02:04:40.900+08:00\",\"created_at\":\"2026-08-21T08:05:05.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384183\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\/apply\",\"job_requisition_id\":\"R1757714\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757714\",\"wid\":\"89644dc6e8fc1026408671f1859f0000\",\"descriptor\":\"Technical Product Owner\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"845\",\"campaign_id\":\"24435\",\"campaign_title\":\"Sr. Product Manager (TCF) R1757712\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Project Manager\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Preferred Locations: Frisco, TX, Atlanta, GA - This is Hybrid role.<\/p><p><\/p><p><b>Technical Project Manager \u2013 Product Strategy &amp; Technical Architecture, <\/b><\/p><p>We\u2019re seeking a seasoned <b>Technical Project Manager<\/b> to lead the strategy, delivery, and evolution of high-impact transactional experiences across our consumer app. In this role, you will sit at the center of product vision and technical execution\u2014owning the roadmap for browsing, redemption, checkout, payments, order management, partner integrations, and fulfillment while ensuring the underlying platform is scalable, secure, reliable, and built for growth.<\/p><p>This is an ideal opportunity for a technically fluent leader who thrives in complex, cross-functional environments and can translate business priorities into clear system-level direction. You\u2019ll help shape architecture decisions, elevate engineering delivery, and drive exceptional customer experiences across critical transaction journeys.<\/p><h2>Responsibilities<\/h2><ul><li>Own the product roadmap for transactional platform capabilities, including offers and redemption, marketplace and catalog, checkout and payments, order management, partner and merchant integrations, and fulfillment tracking.<\/li><li>Translate business and customer needs into actionable technical documentation, including PRDs, API contracts, acceptance criteria, process flows, and detailed requirements that enable clear engineering execution.<\/li><li>Partner closely with engineering leaders on technical architecture decisions, including build-versus-buy evaluations, service boundaries, event-driven design patterns, and third-party integration strategy.<\/li><li>Lead cross-functional squads across iOS, Android, backend engineering, QA, design, and data through discovery, prioritization, sprint planning, execution, and release.<\/li><li>Define, monitor, and improve critical platform KPIs such as API latency, transaction success rates, checkout conversion, uptime, SLA adherence, and error trends.<\/li><li>Drive the development and stewardship of the transactional data model and event taxonomy in collaboration with Data Engineering to support accurate analytics, reporting, auditing, and privacy compliance.<\/li><li>Manage external integrations with payment processors, loyalty or rewards providers, merchant APIs, and fulfillment partners, including API reviews, SLA alignment, and compliance considerations.<\/li><li>Balance feature delivery with platform health by identifying technical debt, scalability risks, and reliability concerns, especially during peak events such as promotions, flash sales, and holiday traffic.<\/li><li>Collaborate with Security and Compliance teams to embed PCI-DSS, tokenization, fraud prevention, and data privacy requirements into the product lifecycle.<\/li><li>Support incident response and operational readiness by participating in escalation processes, helping coordinate root cause analysis, and driving postmortem follow-through.<\/li><li>Communicate technical tradeoffs, delivery risks, and architectural implications to senior stakeholders and executive leadership in clear business terms.<\/li><li>Champion best practices such as API-first design, observability, progressive rollouts, data contracts, performance budgets, and documentation as code.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>10&#43; years of Product Management and\/or Project Management experience, including at least 2 years in a technical, platform-facing, or systems-oriented role.<\/li><li>Demonstrated experience working directly with engineering teams on system design, architecture discussions, API definitions, and backend platform capabilities.<\/li><li>Strong understanding of transactional and e-commerce platform fundamentals, including catalog structures, checkout flows, payment processing, order orchestration, and fraud or risk controls.<\/li><li>Experience supporting native mobile app ecosystems and understanding how backend services power iOS and Android customer experiences.<\/li><li>Proven ability to produce high-quality technical requirements such as PRDs, API specifications, sequence flows, and acceptance criteria with minimal ambiguity.<\/li><li>Strong working knowledge of agile and scrum delivery practices, backlog management, sprint planning, and collaboration tools such as Jira and Confluence.<\/li><li>Data fluency, including comfort working with SQL, dashboards, analytics requirements, event tracking, and performance measurement.<\/li><li>Excellent stakeholder management and communication skills, with the ability to influence across engineering, design, legal, finance, data, and external partners.<\/li><li>Experience with payments, loyalty or rewards ecosystems, marketplaces, or high-volume consumer transaction platforms preferred.<\/li><li>Familiarity with PCI-DSS, tokenized payments, fraud prevention controls, and privacy frameworks such as CCPA and GDPR preferred.<\/li><li>Experience in telecom, retail, fintech, or other high-transaction-volume environments preferred.<\/li><li>Technical degree in Computer Science, Engineering, or a related field\u2014or equivalent hands-on technical experience\u2014preferred.<\/li><li>Familiarity with event streaming and modern platform tooling such as Kafka or Kinesis, cloud infrastructure such as AWS or GCP, observability tools, CI\/CD workflows, and feature flagging solutions is a plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,000 \u2013 $145,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#Linkedin<\/p><p>#LI-Texas<\/p><p>#LI-Georgia<\/p><p>#LI- Hybrid<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757712\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T08:03:53.402+08:00\",\"created_at\":\"2026-08-21T08:05:05.334+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384168\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\/apply\",\"job_requisition_id\":\"R1757712\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757712\",\"wid\":\"57fa9b8572211026400931cbbde90000\",\"descriptor\":\"Technical Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"846\",\"campaign_id\":\"24432\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757697\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. iOS Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><span><span>Concentrix is seeking a highly experienced Senior iOS Developer to design, build, and enhance commerce experiences. The role requires deep iOS engineering expertise and a proven ability to develop secure, reliable, high-performing mobile capabilities for an application connecting millions of users.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You will work within a cross-functional commerce pod alongside Android engineers, backend engineers, product leadership, design, quality engineering, security, and data teams. You will contribute to customer journeys across product discovery, offers, marketplace, checkout, payments, loyalty, order management, and fulfillment while helping establish engineering standards for a large-scale mobile platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Build large-scale iOS experiences<\/span><\/b><span><span><span>\u00a0<\/span>by designing, developing, testing, and maintaining production-grade features using Swift, SwiftUI, UIKit, and modern Apple frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Deliver commerce capabilities<\/span><\/b><span><span><span>\u00a0<\/span>spanning product discovery, catalog, offers, promotions, cart, checkout, payments, loyalty and rewards, order status, and fulfillment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Own technical delivery<\/span><\/b><span><span><span>\u00a0<\/span>from solution design and estimation through implementation, testing, release readiness, production validation, and operational support.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Shape mobile architecture<\/span><\/b><span><span><span>\u00a0<\/span>through modular design, protocol-driven components, dependency management, reusable frameworks, and clear separation of concerns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Integrate enterprise services<\/span><\/b><span><span><span>\u00a0<\/span>using secure REST or GraphQL APIs, asynchronous networking, authentication, caching, error handling, and resilient offline-aware patterns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Engineer for scale<\/span><\/b><span><span><span>\u00a0<\/span>by optimizing startup time, rendering, memory, battery, network usage, concurrency, and responsiveness for a high-volume consumer application.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Protect transactional journeys<\/span><\/b><span><span><span>\u00a0<\/span>by applying secure coding, Keychain storage, token handling, privacy controls, fraud-prevention integration, and payment security practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Improve quality<\/span><\/b><span><span><span>\u00a0<\/span>through unit, integration, snapshot, and UI automation testing, effective code reviews, static analysis, and measurable quality gates.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Strengthen observability<\/span><\/b><span><span><span>\u00a0<\/span>with analytics, structured logging, crash reporting, tracing, performance monitoring, dashboards, and actionable production alerts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Collaborate across platforms<\/span><\/b><span><span><span>\u00a0<\/span>with Android and backend engineers to align API contracts, domain models, edge cases, and consistent customer behavior.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Support reliable releases<\/span><\/b><span><span><span>\u00a0<\/span>through CI\/CD, feature flags, phased rollouts, App Store readiness, production monitoring, incident response, root-cause analysis, and corrective actions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Lead through influence<\/span><\/b><span><span><span>\u00a0<\/span>by mentoring engineers, facilitating technical discussions, documenting decisions, and raising engineering standards across the pod.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>7&#43; years of professional iOS development experience, including significant ownership of complex production applications.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advanced proficiency in Swift, SwiftUI, UIKit, Xcode, iOS SDK, structured concurrency, and modern Apple development practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrated experience designing and delivering mobile capabilities for a large customer base, with strong attention to reliability, performance, and operational readiness.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of mobile architecture patterns such as MVVM, VIPER, Clean Architecture, coordinator patterns, protocol-oriented design, and dependency injection.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Hands-on experience integrating RESTful or GraphQL services, authentication flows, JSON data models, caching, pagination, retries, and failure handling.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of memory management, application lifecycle, multithreading, networking, accessibility, localization, and responsive UI implementation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with XCTest, XCUITest, automated regression testing, mocking, test doubles, and maintainable test design.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with Git-based development, pull-request reviews, branching strategies, CI\/CD pipelines, and App Store release processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to troubleshoot complex production issues using logs, metrics, crash reports, traces, and customer-impact data.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication and collaboration skills in Agile\/Scrum teams, including estimation, refinement, sprint planning, demonstrations, and retrospectives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience developing commerce, marketplace, payment, loyalty, rewards, subscription, retail, or telecom applications.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with applications serving millions of customers or supporting high-volume transactional journeys.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of payment tokenization, PCI-DSS considerations, mobile fraud controls, secure storage, and privacy-by-design practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with modular iOS codebases, Swift Package Manager, reusable design systems, feature flags, and progressive delivery.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with performance and observability platforms such as Firebase, Datadog, New Relic, Splunk, or equivalent tools.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with event-driven architectures, analytics event schemas, experimentation, A\/B testing, and real-time customer events.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous T-Mobile, telecom, or high-transaction-volume consumer application experience.<\/span><\/span><\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><span>\u00a0<\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757697\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T00:05:42.613+08:00\",\"created_at\":\"2026-08-21T06:04:31.717+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384180\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\/apply\",\"job_requisition_id\":\"R1757697\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><div><p><b>Location: Frisco, TX (Onsite position)<\/b><\/p><p><b>Role: Senior Android Developer <\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p><br \/>We are seeking a Senior Android Developer with expertise in Kotlin and modern Android technologies to design, develop, and optimize scalable, high-performance mobile applications used by millions of customers. The ideal candidate will have strong experience in enterprise mobile development, software architecture, API integrations, and driving engineering best practices within Agile environments.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, test, and maintain enterprise-grade Android applications using Kotlin and modern Android frameworks.<\/li><li>Build and enhance customer experiences including marketplace, offers, checkout, payments, loyalty programs, subscriptions, and order tracking.<\/li><li>Collaborate with Product Managers, Product Owners, Architects, UX Designers, QA teams, and backend engineers to deliver high-quality solutions.<\/li><li>Drive Android architecture, reusable components, coding standards, and engineering best practices.<\/li><li>Optimize application performance, scalability, reliability, startup time, memory utilization, and overall user experience.<\/li><li>Implement automated testing strategies, CI\/CD pipelines, and release management processes.<\/li><li>Conduct code reviews, provide technical leadership, and mentor junior developers.<\/li><li>Support production releases, monitoring, troubleshooting, and incident resolution.<\/li><li>Stay current with emerging Android technologies and recommend improvements to development processes and platform capabilities.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Engineering, or a related field, or equivalent practical experience.<\/li><li>7&#43; years of professional Android development experience.<\/li><li>Expert-level proficiency in Kotlin, Android SDK, Jetpack Compose, Android Architecture Components, Coroutines, and Flow.<\/li><li>Proven experience building large-scale consumer-facing Android applications supporting millions of users.<\/li><li>Strong understanding of MVVM, Clean Architecture, Dependency Injection, and modular application design.<\/li><li>Experience integrating RESTful APIs, GraphQL services, authentication platforms, and payment systems.<\/li><li>Hands-on experience working within Agile\/Scrum delivery environments.<\/li><li>Strong knowledge of mobile application security, performance optimization, observability, and monitoring.<\/li><li>Excellent analytical, problem-solving, and communication skills.<\/li><\/ul><p><\/p><p>The base salary for this position is $115,000 - $125,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WFO<\/p><p>#LI-Hybrid<\/p><p>#Concentrix<\/p><p><\/p><\/div><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757701\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T00:05:41.751+08:00\",\"created_at\":\"2026-08-21T06:04:31.298+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384117\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\/apply\",\"job_requisition_id\":\"R1757701\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757701\",\"wid\":\"31985244cafd10263e2b7edc16780000\",\"descriptor\":\"Senior Android Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><span class=\\\"emphasis\\\"><b>Note: Remove any reference to TMO or T-Life prior to posting<\/b><\/span><\/p><p><\/p><p><b><span>Senior Android Developer <\/span><\/b><\/p><\/div><div><p><b><span>About the Role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are seeking a highly skilled Senior Android Developer to build and enhance the T-Life Commerce platform serving millions of customers. You will develop scalable, secure, and high-performing mobile experiences across marketplace, offers, checkout, payments, loyalty, and fulfillment journeys.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Design, develop, test, and maintain enterprise-grade Android applications using Kotlin and modern Android frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build scalable commerce experiences including catalog, marketplace, offers, checkout, payments, loyalty, subscriptions, and order tracking.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Product Managers, Product Owners, Architects, UX teams, QA, and backend engineers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Drive Android architecture, reusable components, coding standards, and engineering best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Optimize application performance, reliability, startup time, memory usage, and customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Implement automated testing, CI\/CD practices, and release management processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mentor engineers and participate in code reviews and technical design discussions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support production releases, monitoring, troubleshooting, and incident resolution.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>7&#43; years of professional Android development experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Expert knowledge of Kotlin, Android SDK, Jetpack Compose, Android Architecture Components, Coroutines, and Flow.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience building large-scale consumer applications supporting millions of users.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of MVVM, Clean Architecture, dependency injection, and modular application design.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience integrating RESTful APIs, GraphQL services, authentication platforms, and payment systems.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hands-on experience with Agile\/Scrum delivery practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of mobile application security, performance tuning, and observability.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience with telecom, retail, e-commerce, marketplace, or payment platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting applications with high transaction volumes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with AWS, GCP, microservices, and event-driven architectures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience using AI-assisted development tools such as Claude, GitHub Copilot, or similar engineering productivity platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous T-Mobile experience is highly desirable.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"848\",\"campaign_id\":\"24429\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757706\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior React Native Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span><span><b>Title: Senior React Native Engineer<\/b><\/span><\/span><\/p><p><span><span><b>Location: <\/b><\/span><\/span> <b>Frisco TX, Atlanta GA, Overland Park KS <\/b><b>- Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p><span><span>We\u2019re looking for a senior, hands-on React Native Engineer to build and maintain high-impact mobile flows within the Client application. In this highly visible role, you will partner closely with native iOS and Android engineering chapters to deliver seamless, production-ready experiences and help shape the transition from native to hybrid mobile development where it makes the most sense. This is an ideal opportunity for a self-sufficient engineer who thrives in complex environments, takes ownership, and enjoys turning polished designs into intuitive mobile experiences.<\/span><\/span><\/p><h2><\/h2><h2><\/h2><h2><span><span><b>Responsibilities<\/b><\/span><\/span><\/h2><ul><li><span>Design, build, test, and ship production-grade React Native features within the Client mobile application.<\/span><\/li><li><span>Partner with native iOS and Android teams across multiple engineering chapters to identify candidate flows for React Native implementation.<\/span><\/li><li><span>Help manage and support the transition of selected mobile experiences from native to hybrid architecture.<\/span><\/li><li><span>Translate Figma designs into pixel-accurate, performant, production-ready user interfaces.<\/span><\/li><li><span>Collaborate across engineering and product stakeholders to ensure high-quality mobile experiences aligned to business goals.<\/span><\/li><li><span>Operate as a senior individual contributor with minimal oversight in a high-visibility client program.<\/span><\/li><li><span>Drive clean code practices, scalable component design, and maintainable mobile architecture.<\/span><\/li><li><span>Troubleshoot issues across the React Native stack and work effectively within a broader native mobile ecosystem.<\/span><\/li><li><span>Contribute to delivery acceleration by leveraging approved in-house coding agents and engineering tools where appropriate.<\/span><\/li><\/ul><h2><\/h2><h2><\/h2><h2><span><span><b>Qualifications<\/b><\/span><\/span><\/h2><ul><li><span>Experience 6&#43; years in React Native is required.<\/span><\/li><li><span>Experience in using AI tools Claude, Git copilot, Cursor or similar tools. Experience \u00a0in development life cycle is preferred.<\/span><\/li><li><span>Senior-level, hands-on experience building and shipping React Native applications in production environments.<\/span><\/li><li><span>Strong proficiency in JavaScript and\/or TypeScript.<\/span><\/li><li><span>Solid understanding of mobile application architecture, development lifecycle, testing, release management, and production support.<\/span><\/li><li><span>Experience working closely with native iOS and Android teams in shared mobile environments.<\/span><\/li><li><span>Demonstrated ability to independently own features and deliver with minimal direction.<\/span><\/li><li><span>Strong verbal and written communication skills, with the ability to collaborate effectively across technical and non-technical teams.<\/span><\/li><li><span>Must be based in the U.S. and able to work onshore in a time zone that overlaps with the core team.<\/span><\/li><li><span>Experience shipping hybrid native\/React Native applications strongly preferred.<\/span><\/li><li><span>Experience converting native iOS or Android features into React Native solutions preferred.<\/span><\/li><li><span>Telecom industry experience is a plus.<\/span><\/li><li><span>Familiarity with reading and implementing from Figma designs is a plus.<\/span><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $118000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Atlanta<\/b><\/p><p><b>#Overlandpark<\/b><\/p><p><b>#Kansas<\/b><\/p><p><b>#Georgia<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757706\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T04:04:07.419+08:00\",\"created_at\":\"2026-08-21T06:04:31.088+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\/apply\",\"job_requisition_id\":\"R1757706\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757706\",\"wid\":\"1f4db66f063210263edf94dbfd880000\",\"descriptor\":\"Senior React Native Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><div><div><p>REACT NATIVE DEVELOPER<br \/>Role: React Native Engineer<br \/>Team: Multiple Chapters<br \/>Reporting: Engineering leads across different chapters<br \/><br \/>ABOUT THE ROLE:<br \/>Build out React Native flows for T-Mobile&#39;s TF (Technology Foundation) initiatives. You&#39;ll work across multiple engineering chapters, contributing to the broader mobile ecosystem.<br \/><br \/>RESPONSIBILITIES:<br \/>\u2022 Develop React Native applications for T-Mobile&#39;s mobile platforms<br \/>\u2022 Collaborate with iOS and Android teams on code sharing<br \/>\u2022 Build reusable components and libraries for React Native<br \/>\u2022 Participate in code reviews and drive code quality<br \/>\u2022 Work with product and design teams on feature implementation<br \/><br \/>REQUIRED QUALIFICATIONS:<br \/>\u2022 5&#43; years of React Native or React development experience<br \/>\u2022 Strong JavaScript\/TypeScript skills<br \/>\u2022 Experience with Agile development practices<br \/>\u2022 Senior level or higher<br \/>\u2022 Previous T-Mobile experience a plus<br \/><br \/>PREFERRED QUALIFICATIONS:<br \/>\u2022 Experience with mobile performance optimization<br \/>\u2022 Knowledge of native modules and platform-specific integration<br \/>\u2022 Familiarity with CI\/CD pipelines<\/p><\/div><\/div><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"849\",\"campaign_id\":\"24428\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757698\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Developer (Sales cloud & Service Cloud)\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><b>Role: Senior Salesforce Developer (Sales Cloud &amp; Service Cloud)<\/b><\/p><p><b>Location: Omaha, NE (Onsite- 5 days a week)<\/b><\/p><p><\/p><p><b>Overview<\/b><\/p><ul><li><p>We are looking for a\u00a0<b>Salesforce resource<\/b>\u00a0for an\u00a0<b>onsite role at Omaha, NE<\/b>.<\/p><\/li><li><p>The ideal candidate should have strong experience in both\u00a0<b>Salesforce administration<\/b>\u00a0and\u00a0<b>development<\/b>, along with exposure to multiple Salesforce clouds (Sales, Service, Experience, and Marketing Clouds).<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>5-8 years of Salesforce experience<\/p><\/li><li><p>Design, develop, and maintain custom Salesforce applications using Apex (Triggers, Batch, Queueable) and Lightning Web Components (LWC).<\/p><\/li><li><p>Administer and configure Salesforce orgs across Sales, Service, Experience, and Marketing Clouds - including profiles, roles, sharing rules, and permission sets.<\/p><\/li><li><p>Build and maintain Flow automations, SOQL queries, and process automations aligned to business requirements.<\/p><\/li><li><p>Architect and manage API integrations and event-driven architectures across multi-org environments.<\/p><\/li><li><p>Apply Salesforce security model best practices including OWD, role hierarchies, profiles, and sharing settings.<\/p><\/li><li><p>Optimize performance through governor limit awareness, query tuning, and scalable data modeling.<\/p><\/li><li><p>Own delivery quality \u2014 drive a first-time-right culture with zero defects in production.<\/p><\/li><li><p>Collaborate cross-functionally and communicate technical concepts clearly to non-technical stakeholders.<\/p><\/li><li><p>Experience with enterprise integrations and data platforms such as Snowflake is a plus.<\/p><\/li><li><p>Familiarity with AI capabilities, agentic frameworks, or Einstein features within Salesforce is a plus.<\/p><\/li><li><p><\/p><\/li><\/ul><p><b>Certifications: (Preferred) <\/b><\/p><ul><li><p>Salesforce Platform Developer I<\/p><\/li><li><p>Salesforce Platform Developer II<\/p><\/li><li><p>Salesforce Administrator<\/p><\/li><li><p>Salesforce App Builder<\/p><\/li><\/ul><p><\/p><p><b>Qualifications: <\/b><\/p><ul><li><p>Very strong Salesforce fundamentals across both development and core administration.<\/p><\/li><li><p>Demonstrated experience across multiple Salesforce clouds - Sales, Service, Experience, and Marketing.<\/p><\/li><li><p>Relevant Salesforce certifications (Platform Dev I\/II, Admin, App Builder).<\/p><\/li><li><p>Excellent written and verbal communication skills.<\/p><\/li><li><p>Strong delivery culture with a track record of first-time-right, zero-defect production releases.<\/p><\/li><li><p>Interest or exposure to emerging AI and agentic technologies is a plus.<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary range for this position is $92,250 - $105,057, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383992\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Sales-Development---Bilingual_R1751106\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Costa-Rica--San-Jose\/Associate--Sales-Development---Bilingual_R1751106\/apply\",\"job_requisition_id\":\"R1751106\"}],\"organizations\":[{\"wid\":\"78893d07c56a10057f2db09b18390000\",\"descriptor\":\"W0ZJ1O Microsoft Smb Digital First Na\",\"reference_id\":\"W0ZJ1O\",\"custom_reference_id\":\"W0ZJ1O\",\"company_reference_id\":null},{\"wid\":\"8aac57eb756810057a0acd5b5b830000\",\"descriptor\":\"9835 - Microsoft - S00013947\",\"reference_id\":\"S00013947\",\"custom_reference_id\":\"S00013947\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xavier.vilchez@concentrix.com\"},\"first_name\":\"Xavier V\u00edlchez G\u00f3mez (102325141)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751106\",\"wid\":\"6dd37eb75b3310263b1f57f2de2e0000\",\"descriptor\":\"Associate, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"854\",\"campaign_id\":\"24419\",\"campaign_title\":\"Sr. Project Manager (TCF) R1757362\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Project Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Senior IT Project Manager<\/b><\/p><p><b>Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>The IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.<\/p><p><\/p><p>Key responsibilities include:<\/p><ul><li>Developing and maintaining project plans, schedules, budgets, and resource plans.<\/li><li>Driving project milestones and ensuring timely delivery of project objectives.<\/li><li>Coordinating cross-functional teams, vendors, business stakeholders, and technical resources.<\/li><li>Managing project risks, issues, dependencies, and change requests.<\/li><li>Leading status meetings and providing regular project updates to leadership and stakeholders.<\/li><li>Preparing and maintaining project documentation, financial forecasts, status reports, and presentations.<\/li><li>Ensuring effective communication across all levels of the organization.<\/li><li>Monitoring project performance and taking corrective actions when necessary.<\/li><li>Facilitating decision-making and resolving project-related challenges.<\/li><li>Supporting IT initiatives and strategic technology programs across the organization.<\/li><\/ul><h3><\/h3><h3>Required Skills &amp; Qualifications<\/h3><ul><li>Strong project management and leadership skills.<\/li><li>Excellent verbal and written communication abilities.<\/li><li>Experience with project planning, budgeting, scheduling, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with:<ul><li>Microsoft Project<\/li><li>Microsoft Visio<\/li><li>Microsoft Excel<\/li><li>Microsoft Word<\/li><li>Microsoft PowerPoint<\/li><\/ul><\/li><li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.<\/li><\/ul><h3><\/h3><h3>Typical Deliverables<\/h3><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757362\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-21T06:04:30.044+08:00\",\"created_at\":\"2026-08-21T04:04:10.397+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383876\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\/apply\",\"job_requisition_id\":\"R1757362\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757362\",\"wid\":\"1b028840adbd103698432f7c4e490000\",\"descriptor\":\"Senior IT Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"855\",\"campaign_id\":\"24406\",\"campaign_title\":\"Sr. Project Manager (TCF) R1757361\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead IT Project Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Lead IT Project Manager <\/b><\/p><p><b>Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>Lead IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.<\/p><p><\/p><p>Key responsibilities include:<\/p><ul><li>Developing and maintaining project plans, schedules, budgets, and resource plans.<\/li><li>Driving project milestones and ensuring timely delivery of project objectives.<\/li><li>Coordinating cross-functional teams, vendors, business stakeholders, and technical resources.<\/li><li>Managing project risks, issues, dependencies, and change requests.<\/li><li>Leading status meetings and providing regular project updates to leadership and stakeholders.<\/li><li>Preparing and maintaining project documentation, financial forecasts, status reports, and presentations.<\/li><li>Ensuring effective communication across all levels of the organization.<\/li><li>Monitoring project performance and taking corrective actions when necessary.<\/li><li>Facilitating decision-making and resolving project-related challenges.<\/li><li>Supporting IT initiatives and strategic technology programs across the organization.<\/li><\/ul><h3><\/h3><h3>Required Skills &amp; Qualifications<\/h3><ul><li>Strong project management and leadership skills.<\/li><li>Excellent verbal and written communication abilities.<\/li><li>Experience with project planning, budgeting, scheduling, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with:<ul><li>Microsoft Project<\/li><li>Microsoft Visio<\/li><li>Microsoft Excel<\/li><li>Microsoft Word<\/li><li>Microsoft PowerPoint<\/li><\/ul><\/li><li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.<\/li><\/ul><h3><\/h3><h3>Typical Deliverables<\/h3><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757361\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-21T06:04:30.124+08:00\",\"created_at\":\"2026-08-21T02:04:05.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384000\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\/apply\",\"job_requisition_id\":\"R1757361\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757361\",\"wid\":\"6dd37eb75b33102631ad7c976af10000\",\"descriptor\":\"Lead IT Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"856\",\"campaign_id\":\"24403\",\"campaign_title\":\"Director, Sales R1752658\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialty Seller, Collections Practice\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p><\/p><p><b>Strategic Selling and Business Growth:<\/b><\/p><ul><li>Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.<\/li><li>Proactively generates and builds new client relationships from qualification to close.<\/li><li>Demonstrates a strong understanding of CX Operations and specialist propositions, and our ability to bring people, technology and transformation to bear for client benefit, highly tailored to their sector.<\/li><li>Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.<\/li><li>Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.<\/li><li>Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.<\/li><li>Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.<\/li><li>Supports and leads business negotiation for complex transactions and opportunities.<\/li><li>Works closely with portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.<\/li><li>Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.<\/li><li>Provides discipline and rigor to the sales process as an expert on sales best practices.<\/li><li>Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and\/or within Concentrix, involving negotiating or influencing significant matters.<\/li><\/ul><p><\/p><p><b>Knowledge and Expertise:<\/b><\/p><ul><li>Develops sector-specific knowledge in collaboration with Sector and Portfolio leaders to deliver a Sector-led sales strategy and leverages this expertise throughout all stages of the sales process. Ensures the wider organization benefits from this specialized knowledge by sharing insights and best practices across teams.<\/li><li>Builds and demonstrates a very clear understanding of the target client\u2019s business and their strategic business objectives and revisits these objectives in line with the client\u2019s strategic reviews<\/li><li>Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client\u2019s industry sector.<\/li><li>Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.<\/li><li>Leverages exceptional communication skills to create and share thought leadership, as well as speaking and networking at relevant sector-based forums both internally and externally.<\/li><\/ul><p><\/p><p><b>Collaboration and Coordination:<\/b><\/p><p><\/p><ul><li>Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align sales strategies with overall business goals.<\/li><li>Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals<\/li><li>Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.<\/li><li>Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.<\/li><\/ul><p><\/p><p><b>Reporting and Analytics:<\/b><\/p><ul><li>Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.<\/li><li>Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<\/li><li>Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.<\/li><\/ul><p><\/p><p><b>Professional Development:<\/b><\/p><ul><li>Stays updated on industry trends, emerging technologies, and best practices in their sector.<\/li><li>Participates in training and development programs to enhance skills and knowledge.<\/li><li>Actively seeks opportunities for professional growth and career advancement within the organization.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor\u2019s degree in business administration, Marketing, or a related field with 6&#43; years of experience as a sales hunter (B2B sales) and individual contributor.<\/li><li>At least 3 years\u2019 experience in the CX tech and\/or BPO marketplace where they have experience of closing complex B2B deals.\u00a0<\/li><li>Experience interacting with and selling to senior leaders (c-level) across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.<\/li><li>Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.<\/li><li>Excellent problem-solving and conflict-resolution abilities.<\/li><li>Ability to analyze data and use insights to lead solution build processes and win strategy creation.<\/li><li>Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<\/li><li>Self-starter and strong time management skills.<\/li><li>Ability to work collaboratively within a closely linked team environment.<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $158,800 to $172,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is September 13th, 2026.<\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the\u00a0<a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752658\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"185000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T00:06:43.550+08:00\",\"created_at\":\"2026-08-21T00:05:08.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Specialty-Seller--Collections-Practice_R1752658\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Specialty-Seller--Collections-Practice_R1752658\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Specialty-Seller--Collections-Practice_R1752658\/apply\",\"job_requisition_id\":\"R1752658\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f1ef7163530000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT\",\"reference_id\":\"CONAAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"custom_reference_id\":null,\"company_reference_id\":\"CUSA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anurag.bhatia@concentrix.com\"},\"first_name\":\"Anurag Bhatia (103341385)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1752658\",\"wid\":\"57fa9b8572211026275a0fe266600000\",\"descriptor\":\"Specialty Seller, Collections Practice\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"857\",\"campaign_id\":\"24390\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1757571\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Power Platform Engineer Customer Service\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Job Description Summary\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. 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build versions and upgrade experience.\u00a0<\/p><\/li><li><p>Architectural experience for Dynamics CRM\u00a0on-premises.<\/p><\/li><li><p>A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.<\/p><\/li><li><p>Environment health assessment experience.<\/p><\/li><\/ul><\/li><\/ul><p><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1757571\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T00:06:04.636+08:00\",\"created_at\":\"2026-08-21T00:05:00.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Power-Platform-Engineer-Customer-Service_R1757571\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383950\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Power-Platform-Engineer-Customer-Service_R1757571\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Microsoft-Power-Platform-Engineer-Customer-Service_R1757571\/apply\",\"job_requisition_id\":\"R1757571\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757571\",\"wid\":\"1243fcbd187e1026263d1d2e665e0000\",\"descriptor\":\"Microsoft Power Platform Engineer Customer Service\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"858\",\"campaign_id\":\"24387\",\"campaign_title\":\"Professional I, Payroll R1757554\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Payroll Specialist\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr. Payroll Specialist plays a critical role in delivering accurate, timely, and compliant payroll for employees across the United States and Canada. In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/p><\/li><li><p>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/p><\/li><li><p>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/p><\/li><li><p>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/p><\/li><li><p>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/p><\/li><li><p>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/p><\/li><li><p>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/p><\/li><li><p>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/p><\/li><li><p>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/p><\/li><li><p>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/p><\/li><li><p>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/p><\/li><li><p>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/p><\/li><li><p>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/p><\/li><li><p>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/p><\/li><li><p>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/p><\/li><li><p>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/p><\/li><li><p>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/p><\/li><li><p>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/p><\/li><li><p>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/p><\/li><li><p>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/p><\/li><li><p>Have demonstrated experience processing payroll for both the United States and Canada<\/p><\/li><li><p>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/p><\/li><li><p>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/p><\/li><li><p>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/p><\/li><li><p>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/p><\/li><li><p>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/p><\/li><li><p>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/p><\/li><li><p>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/p><\/li><li><p>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/p><\/li><\/ul><p><\/p><p><b>It will be a plus if you:\u00a0<\/b><\/p><ul><li><p>Hold a CPP, FCP or PCP certification<\/p><\/li><li><p>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/p><\/li><li><p>Have experience with ADP Smart Compliance\u00a0and related support tools<\/p><\/li><li><p>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/p><\/li><li><p>Have exposure to equity-based compensation payroll processing in Workday<\/p><\/li><li><p>The base salary range for this position is <span><span>$72,000 - $85,000 USD<\/span><\/span> plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is September 2, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><\/li><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757554\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T22:05:45.530+08:00\",\"created_at\":\"2026-08-20T22:04:43.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0821\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\/apply\",\"job_requisition_id\":\"R1757554\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brenda.heatwole@concentrix.com\"},\"first_name\":\"Brenda Burroughs (300104795)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1757554\",\"wid\":\"57fa9b857221102623cb755167be0000\",\"descriptor\":\"Sr. Payroll Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"859\",\"campaign_id\":\"24360\",\"campaign_title\":\"Associate Manager, Program Management (TCF) R1755914\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Project Manager, Risk and Compliance Advisory\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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This role ensures rapid response, effective coordination with technical teams from various platforms globally, timely communication, and swift resolution of critical incidents while minimizing business disruption and preventing recurrence.\",\"long_description\":\"<p><b>Incident Analyst \u2013 El Salvador (Hybrid) <\/b><\/p><p><\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Are you a high-energy technical troubleshooter who thrives under pressure? We are seeking an <b>Incident Analyst<\/b> with at least 3 years of hands-on experience to own end-to-end recovery for critical, business-impacting outages (P1\/P2). In this high-visibility role, you will lead global technical recovery bridges, drive cross-functional alignment, and minimize operational downtime across complex enterprise IT and BPO call center infrastructures. If you bring a sharp sense of urgency, deep networking expertise, and exceptional technical leadership, you will feel right at home driving operational excellence on our team.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><b>Major Outage &amp; Bridge Management:<\/b> Lead live restoration bridges for global P1 and P2 incidents, directing technical support teams, carriers, and OEMs (Cisco, Juniper, Palo Alto, Fortinet) to rapidly isolate issues and restore service under strict SLAs.<\/li><li><b>Incident Lifecycle &amp; SLA Adherence:<\/b> Receive, analyze, track, and resolve global network and infrastructure events, ensuring full adherence to established Service Level Agreements.<\/li><li><b>Crisis Communication &amp; Escalations:<\/b> Maintain continuous documentation on progress during major events. Author and distribute clear, periodic status updates to senior leadership and business stakeholders, executing timely hierarchical and functional escalations as needed.<\/li><li><b>Process Optimization &amp; KPI Achievement:<\/b> Track, analyze, and report on key Incident Management metrics to eliminate bottlenecks, drive process efficiency, and consistently meet management KPIs.<\/li><li><b>Network &amp; Infrastructure Support:<\/b> Assist in troubleshooting and maintaining uptime for global corporate LAN\/WAN, TCP\/IP\/MPLS networks, firewalls, and carrier vendor circuits across dynamic BPO environments.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><b>3&#43; years of experience<\/b> in Incident Management, Major Incident Command, or Network Operations (NOC) within a fast-paced corporate or BPO call center environment.<\/li><li><b>Advanced Conversational English<\/b> is a must (Technical interviews fully in English)<\/li><li>Deep knowledge of <b>routing protocols<\/b> (RIP, OSPF, EIGRP, BGP) and <b>core networking protocols<\/b> (TCP\/IP, MPLS).<\/li><li>Hands-on familiarity with <b>firewalls, packet capture tools, and multi-vendor hardware<\/b> (Cisco, Juniper, Palo Alto, Fortinet routers, switches, CSU\/DSUs, and controllers).<\/li><li>General understanding of modern enterprise Operating Systems (<b>Windows, Linux<\/b>).<\/li><li><b>ITIL Certification<\/b> is a major advantage.<\/li><li>Flexibility to work in a <b>24x7 rotational shift environment<\/b>.<\/li><\/ul><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p>\",\"ats_external_id\":\"R1752408\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1569.23\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T04:04:05.841+08:00\",\"created_at\":\"2026-08-20T18:05:10.896+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Incident-Analyst---Bilingual_R1752408\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Infrastructure Shared Services\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0be75753e3f0000\",\"descriptor\":\"Getcom International S.A. de C.V\",\"reference_id\":\"WSV02\",\"organization_reference_id\":\"WSV02\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. 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Irbid Part timers - Customer service advisors\",\"campaign_type\":\"job_application\",\"job_title\":\"Part Time\/flexible - Customer Service Representative (Arabic\/English) - Irbid\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":null,\"postal_code\":\"21410\",\"region\":\"emea\",\"country\":\"Jordan\",\"short_description\":\"Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>\\n<p>Review customer requests and expectations and respond to them according to their needs and situations<\/p>\\n<\/li>\\n<li>\\n<p>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/p>\\n<\/li>\\n<li>\\n<p>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/p>\\n<\/li>\\n<li>\\n<p>Champion better brand experiences for our customers and clients<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>\\n<p>Are proficient or bilingual in Arabic and English (advanced English level)<\/p>\\n<\/li>\\n<li>\\n<p>Are proactive, self-motivated, and solution-oriented &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Can work rotating and weekend shifts<\/p>\\n<\/li>\\n<li>\\n<p>Located in Irbid<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>\\n<p>Have previous experience in Customer Service or Sales<\/p>\\n<\/li>\\n<li>\\n<p>Know how to work with helpdesk systems<\/p>\\n<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Irbid<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span><b>Location: Remote in USA<\/b><\/span><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking a dynamic and experienced Principal Architect for the Google Cloud CX stack, focusing on Gemini Enterprise for CX and CES. This role involves spearheading the technical design and oversight of innovative customer engagement solutions. You will bridge AI strategy with traditional contact center infrastructure, collaborating closely with customers and Google channel partners to develop integrated, real-time engagement platforms. Your mission is to unify technologies like Dialog flow CX, Agent Assist, and CCaaS into a seamless ecosystem that enhances customer experience and aligns with enterprise CRM and telephony systems. Your expertise will drive impactful, scalable solutions that redefine customer interactions.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li>Consultative Solutioning &amp; Sales Support: Lead technical discovery and architecture for major CX projects, transforming client goals into Gemini-powered contact center designs that deliver measurable ROI.<\/li><li>Customer &amp; Channel Technical Liaison: Act as the strategic technical contact for clients and Google\u2019s CX field teams, collaborating on market pursuits and providing expert advice on conversational AI advancements.<\/li><li>Conversational AI Agent Architecture: Design complex conversational flows using Google Agent Studio platforms and Dialog flow CX, employing Gemini and advanced &#34;Playbook&#34; patterns to create adaptive, natural-language agents.<\/li><li>Gemini-Enhanced Agent Assist &amp; Insights: Develop real-time guidance systems using Gemini-powered Agent Assist for training and coaching and implement Conversational Insights for sentiment analysis and business intelligence.<\/li><li>Google CCaaS Platform &amp; Implementation Oversight: Lead the architecture of Google CCaaS Platform implementations, ensuring scalability, security, and alignment with Google\u2019s best practices.<\/li><li>Integration Patterns: Design integration between Gemini-enabled CX components and major CRM and CCaaS platforms like Salesforce, Zendesk, Genesys, Nice, and Avaya.<\/li><li>Telephony &amp; Network Design: Manage the technical setup of Google CCaaS\/CCAI, including necessary telephony and network configurations for real-time Gemini processing.<\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li>12&#43; years in CX or CCaaS architecture and consultative technical leadership.<\/li><li>Expert-level knowledge of Conversational AI, Google Dialog flow CX, Agent Assist, Conversational Insights, CCaaS\/CCAI, and Gemini.<\/li><li>Experience in customer-facing roles, capable of leading technical workshops and influencing stakeholders during complex sales cycles.<\/li><li>In-depth knowledge of telephony protocols such as SIP, RTP, and WebRTC.<\/li><\/ul><p><\/p><p><b>Desired Qualifications:<\/b><\/p><ul><li>Hands-on experience with Conversational AI, Generative Playbooks, and Generative Fallback features using Dialog flow CX.<\/li><li>Proficiency in Prompt Engineering for conversational agents, focusing on tone, safety, and behavioral tuning.<\/li><li>Experience with Vertex AI Search and Conversation for RAG-based fulfillment.<\/li><li>Google Professional Cloud Architect or Google Professional Machine Learning Engineer certification.<\/li><li>Understanding of Google Cloud\u2019s Media CDN and low-latency audio processing for voice-driven AI systems.<\/li><li>Proficiency in JavaScript\/Python for custom webhook development and complex API orchestration.<\/li><\/ul><p><\/p><p>The base salary for this position is $ $155,000 - $220,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/26\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757345\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-20T06:05:48.189+08:00\",\"created_at\":\"2026-08-20T06:04:43.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--Google-Cloud-CX-Solutions_R1757345\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1063\",\"descriptor\":\"Sr. Principal Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--Google-Cloud-CX-Solutions_R1757345\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--Google-Cloud-CX-Solutions_R1757345\/apply\",\"job_requisition_id\":\"R1757345\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"chase.fryer@concentrix.com\"},\"first_name\":\"Chase Fryer (102010331)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757345\",\"wid\":\"e5184f9ce06210356443b868f6c90000\",\"descriptor\":\"Principal Architect: Google Cloud CX Solutions\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T4\",\"wid\":\"3de6ae7f50f0101060c4b277263d0000\",\"descriptor\":\"Grade T4\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Role Summary: <\/b>As the Principal Architect for the Google Cloud CX stack (Gemini Enterprise for CX, CES, etc.), you own the technical design and delivery oversight of our customer engagement solutions. You bridge the gap between AI strategy and traditional contact center infrastructure, working with customers and Google channel partners to architect seamless, real-time engagement platforms. Your mission is to integrate <b>Gemini Enterprise for CX, Dialogflow CX, Agent Assist, Conversational Insights, and CCaaS<\/b> into a unified ecosystem that transforms the customer experience while ensuring technical harmony with enterprise CRM and telephony systems.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Consultative Solutioning &amp; Sales Support: <\/b>Lead technical discovery and solution architecture for major CX pursuits, translating client business goals into Gemini-powered contact center designs that drive measurable ROI.<\/li><li><b>Customer &amp; Channel Technical Liaison:<\/b> Serve as the strategic technical point of contact for clients and Google\u2019s CX field teams, coordinating joint market pursuits and providing expert guidance on conversational AI innovations.<\/li><li><b>Conversational AI Agent Architecture:<\/b> Architect complex, multi-turn conversational flows using Google Agent Studio platforms (CX Agent Studio, Conversational AI Agents, Vertex AI Agent Builder, etc.) and Dialogflow CX, leveraging Gemini and advanced \u201cPlaybook\u201d patterns to build highly adaptive, natural-language agents.<\/li><li><b>Gemini-Enhanced Agent Assist &amp; Insights:<\/b> Design real-time guidance systems using Gemini-powered Agent Assist for training, live call summarization, and coaching, and implement Conversational Insights to utilize Gemini for deep sentiment extraction and business intelligence from customer interactions.<\/li><li><b>Google CCaaS Platform &amp; Implementation Oversight: <\/b>Lead end-to-end architecture for Google CCaaS Platform (formerly CCAI) implementations and provide technical governance during delivery to ensure scalability, security, and alignment with Google\u2019s recommended patterns.<\/li><li><b>Integration Patterns:<\/b> Design the connectivity between Gemini-enabled CX components and major CRM (Salesforce, Zendesk) and CCaaS (Genesys, Nice, Avaya) platforms.<\/li><li><b>Telephony &amp; Network Design:<\/b> Oversee the technical setup of Google CCaaS\/CCAI, including SIP\/PSTN bridging and audio stream orchestration required for real-time Gemini processing.<\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li>12&#43; years in CX or CCaaS architecture and consultative technical leadership<\/li><li>Expert-level knowledge of Conversational AI, Google Dialogflow CX, Agent Assist, Conversational Insights, CCaaS\/CCAI, and Gemini<\/li><li>Proven experience in customer-facing roles, with the ability to lead technical workshops and influence CXO stakeholders during complex sales cycles<\/li><li>Deep experience with telephony protocols (SIP, RTP, WebRTC)<\/li><\/ul><p><\/p><p><b>Desired Qualifications:<\/b><\/p><ul><li>Hands-on technical experience with Conversational AI, Generative Playbooks, and Generative Fallback features with tools like Dialogflow CX<\/li><li>Proficiency in Prompt Engineering for conversational agents, focusing on tone, safety guardrails, and behavioral tuning<\/li><li>Experience with Vertex AI Search and Conversation for RAG-based conversational fulfillment<\/li><li>Google Professional Cloud Architect or Google Professional Machine Learning Engineer certification<\/li><li>Knowledge of Google Cloud\u2019s Media CDN and low-latency audio processing for voice-driven AI systems<\/li><li>Proficiency in JavaScript\/Python for custom webhook development and complex API orchestration<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"864\",\"campaign_id\":\"24321\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1741207\",\"campaign_type\":\"job_application\",\"job_title\":\"Group Manager, Software Engineering\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Summary<\/b><\/p><p>We are looking for a dynamic Group Manager of Software Engineering to lead engineering teams for our Generative AI product group. As a Group Manager in Software Engineering at Concentrix, you will lead dynamic teams of software engineers. Your role will be pivotal in driving the development and implementation of cutting-edge Generative AI software solutions while leading our cross-functional teams of backend, frontend, and QA engineers.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead the charge in achieving technical excellence across the development stack, ensuring the architectural integrity and innovation of our platform.<\/p><\/li><li><p>Mentor and inspire high-performing teams, cultivating a culture of excellence, ownership, and an agile mindset. Empower team members to consistently achieve meaningful results and add business value.<\/p><\/li><li><p>Establish clear goals and growth pathways, promoting a culture of accountability and innovation within the team.<\/p><\/li><li><p>Oversee the complete development lifecycle of key features and enhancements, from ideation to deployment, ensuring timely and quality delivery.<\/p><\/li><li><p>Enhance collaboration by aligning priorities and optimizing resource allocation to consistently meet project milestones.<\/p><\/li><li><p>Proactively manage project execution by monitoring progress, identifying risks or bottlenecks early, and implementing strategic solutions to maintain team momentum.<\/p><\/li><li><p>Promote the use of emerging AI tools to boost productivity in development and QA processes.<\/p><\/li><li><p>Drive cross-functional synergy by facilitating effective collaboration among engineers, DevOps, and key stakeholders for seamless integration and rapid product delivery.<\/p><\/li><li><p>Act as a trusted liaison, bridging the gap between technical complexities and business objectives, translating them into actionable insights for all teams.<\/p><\/li><li><p>Foster a culture of openness and empowerment through knowledge sharing, transparent communication, and shared accountability.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Bachelor&#39;s or Master&#39;s degree in Computer Science, Engineering, or a related field.<\/p><\/li><li><p>Over 10 years of experience as a senior engineering manager leading frontend, backend, and QA engineering teams.<\/p><\/li><li><p>Proficient in both JavaScript and TypeScript.<\/p><\/li><li><p>Expertise in web technologies such as React, Next.js, Node.js, and NestJS.<\/p><\/li><li><p>Experience with RDBMS and NoSQL databases, including Postgres, MongoDB, and DynamoDB.<\/p><\/li><li><p>Proficient in Design Principles, including Object Oriented Programming and Functional Programming.<\/p><\/li><li><p>Understanding of the value of a data-centric approach to software engineering and the benefits of a well-architected data ecosystem.<\/p><\/li><li><p>Solid knowledge of AWS and Azure services and infrastructure, specifically for web applications.<\/p><\/li><li><p>Experience in performance optimization, security best practices, and RESTful API design and development.<\/p><\/li><li><p>Proficient in Agile methodologies and project management tools like Jira.<\/p><\/li><li><p>Experience with automated code deployment pipelines using CI\/CD tools such as GitHub Actions.<\/p><\/li><li><p>Strong leadership and people management skills, with a proven track record of building and nurturing high-performing teams.<\/p><\/li><li><p>Strong problem-solving and decision-making skills with a focus on achieving results and delivering exceptional user experiences.<\/p><\/li><li><p>Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels.<\/p><\/li><li><p>Experience in startup environments is a plus.<\/p><\/li><li><p>Experience with e-commerce or retail companies is highly beneficial.<\/p><\/li><li><p>Familiarity with modern AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT for accelerating code generation, documentation, and refactoring.<\/p><\/li><li><p>Experience using AI-powered debugging and testing tools for faster issue resolution.<\/p><\/li><li><p>Comfortable with prompt engineering practices to enhance product and team efficiency in interactions with AI assistants and agents.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $126,774-$165,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/24\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Remote<\/p><p><\/p><p>#Concentrix<\/p><p>#linkedin<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1741207\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T02:04:40.372+08:00\",\"created_at\":\"2026-08-20T06:04:43.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0214\",\"descriptor\":\"Group Manager, Software Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384192\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\/apply\",\"job_requisition_id\":\"R1741207\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"a8804467b792100efcd47db5cfad0000\",\"descriptor\":\"W0ZURK Gpo Telecats\",\"reference_id\":\"W0ZURK\",\"custom_reference_id\":\"W0ZURK\",\"company_reference_id\":null},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"acaadb87f358100efc32074afb4b0000\",\"descriptor\":\"22963 - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are proficient or bilingual in Arabic and English (advanced English level)<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<li>Located in Irbid<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus opportunities<\/li>\\n<li>Central location in Irbid<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<li>Career development programs, digital learning courses<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1756346\",\"location\":\"Irbid, Irbid\",\"job_type\":\"part_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-22T03:59:25.307+04:00\",\"created_at\":\"2026-08-19T17:04:46.537+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"866\",\"campaign_id\":\"24262\",\"campaign_title\":\"Professional I, Sales Engineer R1751242\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional I, Sales Engineer (English)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"Serve as the primary technical partner between customers and the sales team, leading all technical aspects of the sales cycle for API\/LLM opportunities, ensuring successful customer adoption of the platform.\\nLead advanced technical discovery to uncover architectural requirements, constraints, and integration patterns.\\nAct as a technical leader within the team, setting a high bar for solution quality, depth, and customer engagement.\\nStay at the forefront of advancements of the product, continuously incorporating new capabilities into solution design and customer conversations.\",\"long_description\":\"<p><b>Responsibilities<\/b><br \/>Serve as the primary technical partner between customers and the sales team, leading all technical aspects of the sales cycle for API\/LLM opportunities, ensuring successful customer adoption of the platform.<br \/>Lead advanced technical discovery to uncover architectural requirements, constraints, and integration patterns.<br \/>Act as a technical leader within the team, setting a high bar for solution quality, depth, and customer engagement.<br \/>Stay at the forefront of advancements of the product, continuously incorporating new capabilities into solution design and customer conversations.<br \/>Ensure alignment between customer technical requirements, platform capabilities, and scalable implementation approaches throughout the sales cycle.<br \/>Own solution architecture for complex customer use cases, designing scalable, production-ready implementations of LLM capabilities.<br \/>Validate technical feasibility of customer use cases across APIs, LLM systems, and integration environments.<br \/>Design and deliver high-quality demos, prototypes, and proof-of-concepts that directly reflect customer use cases and production scenarios.<br \/>Ensure demos and POCs reflect realistic production constraints and deployment scenarios.<br \/>Guide customers on best practices for deployment, including prompt design, latency optimization, cost control, and scaling strategies.<br \/>Proactively identify and resolve technical blockers across security, infrastructure, performance, and integration.<br \/>Translate complex technical concepts into clear, compelling narratives for both technical and executive audiences.<br \/>Engage deeply with customer technical teams (e.g., engineering, data, product), building credibility as a trusted expert in AI and APIs.<br \/>Act as a trusted technical advisor to customer engineering, architecture, and platform teams throughout the evaluation and adoption process.<br \/>Support alignment between internal commercial strategy (Sales) and technical feasibility (Product Engineering) to unblock adoption.<br \/>Support strategic accounts and high-visibility deals where technical credibility is critical to success.<br \/>Partner across multiple sellers (API acquisition and account expansion), flexing support based on deal complexity and business priority.<br \/>Collaborate closely with product and engineering teams to resolve edge cases and influence roadmap based on customer needs.<br \/>Develop reusable technical assets, reference architectures, and best practices to scale the sales engineering function.<br \/>Surface structured feedback from customer implementations to inform product direction and platform improvements.<\/p>\",\"ats_external_id\":\"R1751242\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-08-20T14:05:28.097+08:00\",\"created_at\":\"2026-08-19T16:05:17.452+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDI2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional-I--Sales-Engineer--English-_R1751242\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. 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Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mudzakir.agus@concentrix.com\"},\"first_name\":\"Mudzakir Agus (103503942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751242\",\"wid\":\"31985244cafd1025c19b0a38217a0000\",\"descriptor\":\"Professional I, Sales Engineer (English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Qualifications<\/b><br \/>Bachelor\u2019s degree in Computer Science, Engineering, or a related technical field (or equivalent experience).<br \/>4&#43; years of experience as a Sales Engineer, Solutions Engineer, or in a senior customer-facing technical role.<br \/>Strong background in APIs, distributed systems, and modern application architectures.<br \/>Hands-on experience with programming (e.g., Python, JavaScript) and ability to build prototypes, integrations, and demos independently.<br \/>Deep familiarity with AI\/ML concepts, with direct experience working with LLMs, NLP systems, or similar technologies strongly preferred.<br \/>Experience designing and delivering production-grade architectures on cloud platforms (e.g., AWS, Azure, GCP).<br \/>Strong understanding of performance, scalability, and cost trade-offs in consumption-based systems.<br \/>Proven ability to engage and influence senior technical stakeholders, including architects and engineering leaders.<br \/>Exceptional problem-solving skills, particularly in ambiguous and technically complex environments.<br \/>Strong communication and presentation skills, with the ability to simplify highly technical topics without losing depth.<br \/>Experience supporting complex, multi-stakeholder sales cycles in high-growth technology environments.<br \/>Ability to manage multiple high-priority engagements simultaneously while maintaining high quality.<br \/>Demonstrated ability to quickly learn, adapt, and lead in a rapidly evolving AI landscape.<br \/>Strong collaboration skills and ability to operate as a force multiplier across sales teams.<br \/>Professional presence with a high degree of technical credibility and customer trust.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1554\",\"campaign_id\":\"1000\",\"campaign_title\":\"Advisor II, B2B Sales R1757066\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Sales Specialist (German - speaker) - Hybrid HE04\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as<span>\u00a0<\/span><\/span><span>an<\/span><span><span>\u00a0<\/span>Software <\/span><\/span><\/p><p><span><span>Sales\u00a0Specialist<\/span><span>\u00a0in<\/span><span>\u00a0Valencia<\/span><span><span>\u00a0<\/span>(Hybrid),<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join a team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>supporting software and<span>\u00a0<\/span><\/span><span>solutions<\/span><span><span>\u00a0<\/span>sales for a leading technology brand.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>work closely with sales teams, channel partners, and customers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities, build tailored solutions, and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Partner with Inside Account Executives and channel teams to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>and develop software and<span>\u00a0<\/span><\/span><span>solutions<\/span><span><span>\u00a0<\/span>opportunities.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Analyze customer portfolios, installed bases, and business needs to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and recommend the right software solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Build consultative relationships with customers and understand their business challenges to position software and solutions effectively.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Provide sales<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span><\/span><span>on<\/span><span><span>\u00a0<\/span>software offerings, competitive value propositions, and cloud-based solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage opportunities throughout the sales cycle, from lead qualification through to close, ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>pipeline management and<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>follow-up.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop compelling proposals and presentations that<span>\u00a0<\/span><\/span><span>demonstrate<\/span><span><span>\u00a0<\/span>the value of software solutions and create win-win outcomes for customers and the business.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Support new logo acquisition by<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>whitespace opportunities and helping sales teams expand the software portfolio within existing and new accounts.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Work with technical specialists and channel partners when<span>\u00a0<\/span><\/span><span>required<\/span><span><span>\u00a0<\/span>to build solutions and provide the right level of<span>\u00a0<\/span><\/span><span>expertise<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Stay up to date with software,<span>\u00a0<\/span><\/span><span>cloud<\/span><span>, services, and industry trends to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>new opportunities and strengthen our competitive position.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-\u00a0<\/span><span>Have<\/span><span><span>\u00a0<\/span>1\u20133 years of experience in software, technology, IT, or consultative sales.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with customers and<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>business needs to recommend<span>\u00a0<\/span><\/span><span>appropriate solutions<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have knowledge of software and cloud-based solutions and an understanding of the technology market.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are familiar with major cloud and software vendors such as Microsoft, AWS, Google, Nexthink, 1E, or similar.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span>, presentation, negotiation, and relationship-building skills.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are comfortable engaging with a variety of stakeholders, including IT decision-makers and procurement teams.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have a proactive, customer-focused, and commercially driven mindset.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with CRM systems and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>sales pipelines.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are fluent in German, both written and spoken &#43; advanced English<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span>It would be a plus if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-\u00a0<\/span><span>Have<\/span><span><span>\u00a0<\/span>experience selling software, SaaS, cloud, or IT solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with channel partners or indirect sales teams.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience with mid-market or enterprise accounts.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>whitespace and new business opportunities within existing accounts.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>A competitive salary package with a base salary of\u00a0<\/span><span>20.900<\/span><span>\u00a0<\/span><span>euros<span>\u00a0<\/span><\/span><span>gross\/year &#43; up to<\/span><span><span>\u00a0<\/span>7.400 euros<\/span><span><span>\u00a0<\/span>gross\/<\/span><span>year in<\/span><span><span>\u00a0<\/span>bonus, plus private medical insurance.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-\u00a0Full-time Spanish contract,<span>\u00a0<\/span><\/span><span>Monday to Friday from 9:00 to 18:00<\/span><span>\u00a1<\/span><span>-\u00a0<\/span><span>Full paid<\/span><span><span>\u00a0<\/span>training for the company and the products you will be working on.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>A modern centrally placed office in Valencia<\/span><\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix<\/span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today<\/span><span><span>\u00a0<\/span>and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <span>R1757066\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1757066\",\"location\":\"Valencia, Valencia \",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T14:04:08.004+02:00\",\"created_at\":\"2026-08-19T14:04:46.741+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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Currys IDC\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">6 months of complaints handling experience, within a contact centre environment&nbsp;<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Managing work orders within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offering solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2849\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-21T23:59:17.995Z\",\"created_at\":\"2026-08-19T13:26:53.575Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"42\"},{\"id\":\"146\",\"campaign_id\":\"943\",\"campaign_title\":\"Nike\/ English\/ Sofia \/ Seasonal Ramp - Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with English - Temporary Contract\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have Professional Level \u043ef English - written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>3-Month Contract with Opportunity for Extension<\/strong><br \/><br \/><\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Starting Dates for Trainings: 14th of September, 1st of October and 19th of October 2026<\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">Working hours from Monday to Sunday, between 8:00 - 20:00; Working Shifts on Rotation Basis - 5 days a Week<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <span data-teams=\\\"true\\\">1400 gross + performance-based bonuses<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-943\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T02:59:04.516+03:00\",\"created_at\":\"2026-08-19T11:15:28.165+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"867\",\"campaign_id\":\"24236\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1756715\",\"campaign_type\":\"job_application\",\"job_title\":\"CRM Architect\",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p><\/p><p>We are seeking a seasoned\u00a0Senior D365 CRM Architect\u00a0to lead the end-to-end design, implementation, and optimization of Microsoft Dynamics 365 CE (Customer Engagement) solutions. The ideal candidate will have deep expertise in Dynamics 365 CRM modules, Power Platform, and Azure integration, with a proven track record of delivering enterprise-grade CRM solutions that align with strategic business goals.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Serve as the lead architect for D365 CRM implementations, upgrades, and integrations<\/li><\/ul><ul><li>Design scalable, secure, and performance-optimized D365 CE solutions across Sales, Customer Service, Marketing, and Field Service modules.<\/li><\/ul><ul><li>Translate complex business requirements into robust architectural designs and solution blueprints.<\/li><\/ul><ul><li>Oversee solution configuration, customizations (including plugins, workflows, Power Automate), and data migrations.<\/li><\/ul><ul><li>Provide technical leadership and guidance to delivery teams including developers, consultants, and testers.<\/li><\/ul><ul><li>Collaborate with stakeholders across IT, business units, and external vendors.<\/li><\/ul><ul><li>Drive governance around D365 customizations and Power Platform components.<\/li><\/ul><ul><li>Ensure adherence to Microsoft best practices and enterprise architecture standards.<\/li><\/ul><ul><li>Lead performance tuning, code reviews, and quality assurance efforts.<\/li><\/ul><ul><li>Stay current on D365 roadmap and recommend new capabilities where appropriate.<\/li><\/ul><ul><li>Working with leadership to budget a project<\/li><\/ul><ul><li>Pre-sales experience (ideally if we can find someone with some that would be ideal, but willing to upskill and train if have the acumen).\u00a0<\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><ul><li>8&#43; years of experience with Microsoft Dynamics CRM \/ D365 CE, including multiple full-cycle implementations.<\/li><\/ul><ul><li>Strong understanding of Power Platform (Power Apps, Power Automate, Dataverse).<\/li><\/ul><ul><li>Expertise in data modeling, integrations (Azure Logic Apps, APIs), and security models in D365.<\/li><\/ul><ul><li>Hands-on experience with Dynamics SDK, JavaScript, C#, and custom plugin development.<\/li><\/ul><ul><li>Experience with CI\/CD for D365 using Azure DevOps.<\/li><\/ul><ul><li>Excellent communication, leadership, and stakeholder management skills.<\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Microsoft Certified: Power Platform Solution Architect Expert or equivalent certifications.<\/li><\/ul><ul><li>Experience integrating with ERP systems (e.g., Dynamics 365 Finance &amp; Operations).<\/li><\/ul><ul><li>Knowledge of Dynamics 365 Customer Insights, Omnichannel, or Voice of the Customer.<\/li><\/ul><ul><li>Background in industries such as finance, healthcare, or public sector is a plus.<\/li><\/ul><p><\/p><p><b>Salary Range:<\/b><\/p><p><\/p><p><span>The base salary range for this position is $95,720- $150,417 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span>The deadline to apply for this position is: 8\/24. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/p><p>Perform monthly flux analysis for data completeness and accuracy<\/p><p>Identify areas for improvements and drive continuous process improvement that would yield productivity efficiencies, improved quality of work, enhanced controls and compliance, customer satisfaction, etc.<\/p><p>Ensure that processes are compliant with the global standards, SOX controls and CNX capitalization policy<\/p><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><p>Provides audit support to both internal and external auditors as required<\/p><p>Perfoms any other function as may be delegated by immediate lead (supervisor)<\/p><p>Candidate Profile\u00a0\u00a0\u00a0<\/p><p>The candidate will need to be self-motivated.<span>\u00a0 <\/span>Previous experience in a shared services accounting is required.<span>\u00a0 <\/span>Attention to detail is highly important and a structured methodical approach is necessary. Relevant knowledge in accounting processes such as AP, AR, Intercompany, Account Reconciliations and General Ledger. Demostrated expertise from solid experience performing end-to-end Fixed Asset process.<span>\u00a0<\/span><\/p><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external customers. A good Team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><p>Graduate of B.S. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<div><h3><span><span>At <\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, <\/span><span>we\u2019re<\/span><span> not just shaping customer experiences \u2014 <\/span><span>we\u2019re<\/span><span> shaping careers, communities, and the future of work.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/div><div><h3><span><span>As a global technology and services leader powering the world\u2019s best brands, we know that business performance starts with people. <\/span><span>That\u2019s<\/span><span> why <\/span><span>we\u2019re<\/span><span> looking for an experienced, proactive, and people-first <\/span><\/span><b><span>HR Generalist<\/span><\/b><span><span> to join our <\/span><\/span><b><span>Accra contact <\/span><span>centre<\/span><\/b><span><span> and help us build a workplace where our <\/span><span>game-changers<\/span><span> can thrive.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/div><div><h3><span><span>This is an opportunity for an HR professional who understands the pace, complexity, and opportunity of a high-volume operations environment in <\/span><\/span><b><span>Ghana<\/span><\/b><span><span> and who is passionate about supporting leaders, strengthening culture, and improving the employee experience at every stage of the lifecycle.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/div><div><h3><b><span>What <\/span><span>you\u2019ll<\/span><span> be doing<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Partner with leaders to drive business performance through people<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Serve as a\u00a0<\/span><\/span><b><span>trusted HR advisor<\/span><\/b><span><span>\u00a0to managers and business leaders on <\/span><span>people<\/span><span> strategy, workforce planning, team effectiveness, and talent needs.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Support a high-volume contact <\/span><span>centre<\/span><span> environment by addressing people-related risks and opportunities linked to attendance, attrition, engagement, and performance.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help leaders align <\/span><span>people<\/span><span> priorities with business goals to build an engaged, stable, and high-performing workforce.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Champion talent across the employee lifecycle<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Support key talent activities including attraction, onboarding, development, retention, and internal mobility.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Partner with leaders to <\/span><span>identify<\/span><span> current and future talent needs and <\/span><span>maintain<\/span><span> fair, consistent <\/span><span>people<\/span><span> practices.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Contribute to succession planning and initiatives that strengthen bench strength and employee growth.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Build leadership capability<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Coach leaders on effective people management, including feedback, performance conversations, engagement, and team development.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Provide<\/span><span> practical guidance on workplace concerns, team dynamics, and communication.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Strengthen manager capability, accountability, and confidence in handling <\/span><span>people<\/span><span> matters.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Drive culture and employee engagement<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Support an inclusive, values-led workplace that promotes belonging, morale, and connection.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help shape engagement initiatives that reflect\u00a0<\/span><\/span><b><span>Concentrix culture<\/span><\/b><span><span>\u00a0and resonate within the\u00a0<\/span><\/span><b><span>Ghanaian workforce context<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Listen to employee feedback and partner with leaders on actions that improve retention and site culture.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Act as a champion for people<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Serve as a trusted point of contact for employee concerns, providing support with empathy, discretion, and professionalism.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help leaders resolve issues early and fairly while balancing employee needs and business priorities.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Promote trust, consistency, and a culture of respect and accountability.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Support employee relations and issue resolution<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Provide guidance on employee relations matters, including performance, conduct, conflict, and policy interpretation.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Partner with managers to resolve issues fairly, consistently, and in line with company standards.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Encourage early intervention and compliant HR practices to <\/span><span>maintain<\/span><span> a positive work environment.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Enable performance and growth<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Support performance management through goal setting, feedback, reviews, and development planning.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Promote a culture of accountability, recognition, and continuous improvement.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Identify<\/span><span> and support opportunities to build employee and team capability.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Use people data and insights to inform decisions<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Analyze HR metrics such as attrition, absenteeism, hiring, engagement, and performance trends.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Identify<\/span><span> risks and opportunities and turn insights into practical recommendations for leaders.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Support data-driven decisions that improve workforce and business outcomes.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Ensure consistent and compliant people practices<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Apply HR policies and procedures consistently and in line with labor requirements and company standards.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Maintain <\/span><span>accurate<\/span><span>, confidential employee records and documentation.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Promote ethical, fair, and well-governed HR practices across the site.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Lead and support people programs and change initiatives<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>Support the delivery of <\/span><span>people<\/span><span> programs including talent reviews, engagement, learning, workforce planning, and organizational change.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Help implement initiatives in ways that are practical and effective for operations.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Support leaders and employees through change with clear communication and guidance.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>What <\/span><span>We\u2019re<\/span><span> Looking For<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><b><span>2\u20134 years of HR experience<\/span><\/b><span><span>, ideally\u00a0<\/span><span>in a<\/span><span> fast-paced environment<\/span><span> with<\/span><span> experience supporting large or high-volume <\/span><span>teams<\/span><span> is an advantage.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><b><span>University degree preferred<\/span><\/b><span><span>\u00a0in Human <\/span><span>Resources<\/span><span> <\/span><span>or<\/span><span> <\/span><span>related<\/span><span> field.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><b><span>Workday experience preferred<\/span><\/b><span><span>, with strong working knowledge of\u00a0<\/span><\/span><b><span>Microsoft Office<\/span><\/b><span><span>, especially Excel, Word, and PowerPoint.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Good understanding of\u00a0<\/span><\/span><b><span>labor relations, employee relations, and core HR processes<\/span><\/b><span><span>\u00a0across the employee lifecycle.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Comfortable working with\u00a0<\/span><\/span><b><span>HR data, reporting, documentation, policy application, and confidentiality standards<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Strong\u00a0<\/span><\/span><b><span>communication<\/span><span>, interpersonal, and organizational skills<\/span><\/b><span><span>, with the ability to multitask, work under pressure, and build credibility with leaders and employees.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><h3><span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><b><span>You\u2019ll Stand Out If You<\/span><\/b><span>\u00a0<span>Bring a balance of <\/span><\/span><b><span>people<\/span><span> empathy<\/span><\/b><span><span> and <\/span><\/span><b><span>business mindset<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/div><div><ul><li><h3><span><span>You know how to support employees while also enabling operational performance.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You can navigate difficult conversations with professionalism and care.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Understand the local workplace environment in <\/span><\/span><b><span>Ghana<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You appreciate the importance of respectful communication, fairness, and relationship-building.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You can support a diverse workforce in a way that is culturally aware and business relevant.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>Enjoy working on-site where the action happens.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You like being close to leaders and employees.<\/span><\/span><span>\u00a0<\/span><\/h3><\/li><\/ul><\/div><div><ul><li><h3><span><span>You\u2019re<\/span><span> energized by a role where visibility, responsiveness, and presence matter.<\/span><\/span><span>\u00a0<\/span><br \/>\u00a0<\/h3><\/li><\/ul><\/div><div><h3><b><span>Your Next Career Move Starts Here<\/span><\/b><span>\u00a0<\/span><\/h3><\/div><div><h3><span><span>At <\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, this is more than an HR role \u2014 <\/span><span>it\u2019s<\/span><span> a chance to shape culture, build leadership capability, and support the success of our people and our business.<\/span>\u00a0<span>If <\/span><span>you\u2019re<\/span><span> ready to bring your HR experience to a company where your impact will be seen, valued, and felt every day, <\/span><span>we\u2019d love to hear from you.<\/span><\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3>Concentrix is an equal opportunity employer.<\/h3><h3>Concentrix is a Disability 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Bilingual R1756678\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Czech-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative (Czech) - On-site - Automotive\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are bilingual or proficient in Czech and advanced in English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday - Friday, rotative between 09:00 - 18:00<br \/>- Base salary of 21,376 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant, <\/b>you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/span><\/li><li><span>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/span><\/li><li><span>Maintain up-to-date knowledge of products, services, and systems<\/span><\/li><li><span>Identify and escalate complex cases when needed to ensure effective resolution<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Romanian with an advanced level of English<\/span><\/li><li><span>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/span><\/li><li><span>Feel comfortable working in a customer service environment<\/span><\/li><li><span>Have strong customer care skills, including active listening and problem-solving<\/span><\/li><li><span>Take ownership of customer requests and follow them through to resolution or escalation<\/span><\/li><\/ul><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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(Spanish speaking) - Onsite - IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Fashion Consultant\",\"long_description\":\"<p><\/p><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant, <\/b>you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/span><\/li><li><span>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/span><\/li><li><span>Maintain up-to-date knowledge of products, services, and systems<\/span><\/li><li><span>Identify and escalate complex cases when needed to ensure effective resolution<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Spanish<\/span><\/li><li><span>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/span><\/li><li><span>Feel comfortable working in a customer service environment<\/span><\/li><li><span>Have strong customer care skills, including active listening and problem-solving<\/span><\/li><li><span>Take ownership of customer requests and follow them through to resolution or escalation<\/span><\/li><\/ul><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac18.052,54gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1756479<\/p><p><\/p>\",\"ats_external_id\":\"R1756479\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-22T01:59:20.101+02:00\",\"created_at\":\"2026-08-18T12:07:45.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop strategies to resolve technical obstacles.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Architect client solutions to meet complex business and technical requirements.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer\/partner environments&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highlight technical value propositions to the clients, using techniques such as:&nbsp; whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>Mon - Fri from 09:00 till 18:00 - Hybrid role<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Arabic<\/strong>&nbsp;&ndash; both written and spoken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience serving as a technical Sales Engineer in an advanced technical environment or equivalent experience in a customer-facing role;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced working knowledge of Linux, Web 2.0 development platform, solutions, and\/or related technologies, such as:&nbsp; HTTP, Basic\/NTLM, cookies\/sessions, XML\/XSLT\/XHTML\/HTML, etc.;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with AWS, Google Cloud or MS Azure;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven strong communication skills with a proactive and positive approach to task management (written and verbal);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident presenter with excellent presentation and persuasion skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong work ethic and ability to work independently.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential&nbsp;<\/p>\",\"ats_external_id\":\"BG-942\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T13:01:42.336+03:00\",\"created_at\":\"2026-08-18T11:07:52.242+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"148\",\"campaign_id\":\"941\",\"campaign_title\":\"B2B Engineer \/ Polish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Engineer with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop strategies to resolve technical obstacles.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Architect client solutions to meet complex business and technical requirements.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer\/partner environments&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highlight technical value propositions to the clients, using techniques such as:&nbsp; whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>Mon - Fri from 09:00 till 18:00 - Hybrid role<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Polish<\/strong>&nbsp;&ndash; both written and spoken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience serving as a technical Sales Engineer in an advanced technical environment or equivalent experience in a customer-facing role;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced working knowledge of Linux, Web 2.0 development platform, solutions, and\/or related technologies, such as:&nbsp; HTTP, Basic\/NTLM, cookies\/sessions, XML\/XSLT\/XHTML\/HTML, etc.;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with AWS, Google Cloud or MS Azure;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven strong communication skills with a proactive and positive approach to task management (written and verbal);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident presenter with excellent presentation and persuasion skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong work ethic and ability to work independently.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential&nbsp;<\/p>\",\"ats_external_id\":\"BG-941\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T13:01:41.904+03:00\",\"created_at\":\"2026-08-18T11:05:12.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1558\",\"campaign_id\":\"983\",\"campaign_title\":\"Advisor II, B2B Sales R1756476\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French - speaking) - Hybrid  HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in\u00a0Barcelona (Hybrid)\",\"long_description\":\"<div><p><\/p><\/div><div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Barcelona (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0French <\/span><\/span><\/span><span><span>with advanced English<\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 09:00 to 18:0<\/span><\/span><span><span>0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span>21.600 &#43; 7.400 Bonus &#43; medical insurance<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><\/span>Great office location in Barcelona with a hybrid working model.<br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p>R1756476<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1756476\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T01:59:15.599+02:00\",\"created_at\":\"2026-08-18T10:04:14.240+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luke.gilbert@concentrix.com\"},\"first_name\":\"Luke Graham Gilbert (102542552)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756476\",\"wid\":\"1b028840adbd1035d958a57bd4920000\",\"descriptor\":\"Inside Sales Representative (French - speaking) - Hybrid  HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1643\",\"campaign_id\":\"1105\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale Sales_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice Mitarbeiter (m\/w\/d) R\u00fcckgewinnung & Sales\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <span data-teams=\\\"true\\\"><strong>Kundenservice Mitarbeiter (m\/w\/d) R&uuml;ckgewinnung &amp; Sales<\/strong><\/span>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch Provision: durchschnittlich 900,00 &euro; brutto\/Monat und mehr<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag 09:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Vertragsverl&auml;ngerungen und k&uuml;mmere dich um Kundenr&uuml;ckgewinnung<\/strong><\/li>\\n<li><strong>Biete passende L&ouml;sungen an <\/strong>und sichere dir dadurch die Kundenzufriedenheit<\/li>\\n<li>Berate interessierte Anrufer zu den aktuellen Tarifen und <strong>generiere Neukunden<\/strong><\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><span data-teams=\\\"true\\\">Du kommunizierst <strong>wertsch&auml;tzend<\/strong>, auf Augenh&ouml;he und &uuml;berzeugst mit <strong>zielorientierter Gespr&auml;chsf&uuml;hrung<\/strong><\/span><\/li>\\n<li>Du besitzt <strong>Technisches Know-how <\/strong>gepaart mit einer<strong> starken Vertriebsorientierung<\/strong><\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC <\/strong>und kennst dich mit Mobilfunk aus<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Vertrieb? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1105\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-19T10:31:44.421+02:00\",\"created_at\":\"2026-08-18T09:45:13.575+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"876\",\"campaign_id\":\"24147\",\"campaign_title\":\"Sr. Specialist, Sales Support R1756426\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Collection Specialist - Onsite in Santry, Dublin\",\"street\":\"IRL Dublin - Santry\",\"address\":\"IRL Dublin - Santry\",\"city\":\"Santry\",\"state\":\"Dublin\",\"postal_code\":null,\"region\":null,\"country\":\"Ireland\",\"short_description\":\"The Sr. Specialist, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1754237\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"975000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-20T14:05:27.544+08:00\",\"created_at\":\"2026-08-17T20:04:11.816+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Operations-Manager_R1754237\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - 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San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Remote (24\/7)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"jobs-show-main-description__section\\\">\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<em> <strong>Customer Support <\/strong><\/em><strong><em>with Hungarian and English - Remote<\/em>, <\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&nbsp;you&nbsp;will&nbsp;do&nbsp;in&nbsp;this&nbsp;role<\/strong><\/p>\\n<p>As&nbsp;a<strong> <em>Customer Support <\/em><\/strong>&nbsp;on&nbsp;our&nbsp;team,&nbsp;you&nbsp;will:<\/p>\\n<ul>\\n<li>Handle inquiries<\/li>\\n<li>Provide 1st level of Support and assist with 2nd level escalations<\/li>\\n<li>Support operation teams with various tasks<\/li>\\n<li>Handle&nbsp;customers&nbsp;complaints&nbsp;and&nbsp;escalations<\/li>\\n<li>Champion&nbsp;better&nbsp;brand&nbsp;experiences&nbsp;for&nbsp;our&nbsp;customers&nbsp;and&nbsp;clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your&nbsp;qualifications&nbsp;<\/strong><\/p>\\n<p>Concentrix&nbsp;is&nbsp;a&nbsp;great&nbsp;match&nbsp;if&nbsp;you:<\/p>\\n<ul>\\n<li>Are proficient in both&nbsp;<strong>Hungarian&nbsp;(C1)&nbsp;and&nbsp;English&nbsp;(B2)<\/strong><\/li>\\n<li>Ability&nbsp;to&nbsp;<strong>manage&nbsp;multiple&nbsp;tasks&nbsp;<\/strong>in&nbsp;a&nbsp;fast-paced&nbsp;environment<\/li>\\n<li>Are&nbsp;proactive,&nbsp;self-motivated,&nbsp;and&nbsp;solution-oriented<\/li>\\n<li>Are <strong>available to work in shifts: <\/strong><\/li>\\n<\/ul>\\n<p><span data-teams=\\\"true\\\"><em><strong>Daily:<\/strong><\/em> from 08:00 a.m. to 08:00 p.m. (Monday to Friday);<br \/><em><strong>Night:<\/strong><\/em> from 08:00 p.m. to 08:00 a.m. (Monday to Sunday);<br \/><em><strong>Weekends<\/strong> <\/em>(Saturday and Sunday) and public holidays.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-405\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T02:59:05.202+03:00\",\"created_at\":\"2026-08-17T16:28:11.991+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"1954\",\"campaign_id\":\"1220\",\"campaign_title\":\"Conseillers Clients (H\/F) R\u00e9gleur Sinistre Automobile - Fran\u00e7ais Courant\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) R\u00e9gleur Sinistre Automobile - Fran\u00e7ais Courant\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAB\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prendre en charge les d&eacute;clarations de sinistres automobiles des assur&eacute;s.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAC\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Analyser les garanties des contrats pour valider la prise en charge.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAD\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Proc&eacute;der au r&egrave;glement financier des dossiers selon les proc&eacute;dures &eacute;tablies.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAE\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Assurer un accompagnement client de qualit&eacute; tout au long du dossier.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAF\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Collaborer avec les experts pour optimiser les d&eacute;lais de traitement.<\/span><\/li>\\n<\/ul>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAB\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Ma&icirc;trise parfaite des techniques de gestion des sinistres automobiles.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAC\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Exp&eacute;rience pr&eacute;alable r&eacute;ussie en centre de contact ou compagnie d'assurance.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAD\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Excellente communication orale et &eacute;crite adapt&eacute;e &agrave; la relation client&nbsp;<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAE\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Rigueur administrative &eacute;prouv&eacute;e dans le suivi des dossiers techniques.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAF\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Forte orientation r&eacute;sultats pour piloter les indicateurs de performance.<\/span><\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1220\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-19T09:30:42.984+02:00\",\"created_at\":\"2026-08-17T12:21:35.449+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIw?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\"},{\"id\":\"1955\",\"campaign_id\":\"1219\",\"campaign_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais(Copy - 08\/17\/26 12:21:15)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1219\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-17T12:22:20.578+02:00\",\"created_at\":\"2026-08-17T12:21:15.579+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\"},{\"id\":\"883\",\"campaign_id\":\"24071\",\"campaign_title\":\"Representative, Facilities R1754978\",\"campaign_type\":\"job_application\",\"job_title\":\"T\u00e9cnico de Mantenimiento de Equipos Cr\u00edticos\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"Titulo t\u00e9cnico en electromec\u00e1nica, electricidad o refrigeraci\u00f3n\\n\u00b7 Conocimiento demostrado en electricidad, sistemas en baja tensi\u00f3n, sistemas de protecci\u00f3n en baja tensi\u00f3n.\\n\u00b7 Experiencia de al menos 3 a\u00f1os en mantenimiento y reparaci\u00f3n de sistemas electromec\u00e1nicos, sistemas el\u00e9ctricos y aires acondicionado.\\n\u00b7 Capacidad para identificar y resolver problemas de manera r\u00e1pida y eficiente. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<strong><br><\/strong><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Emergency Services Representative, you\u2019ll:<\/p><ul><li><p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p><\/li><li><p>Interact directly with the user to obtain details of the emergency request before contacting the appropriate \u201cPublic Safety Answering Point\u201d (PSAP) directly or through an intermediary.<\/p><\/li><li><p>Provide post-dispatch or pre-arrival instructions to the individual in need of assistance, where permitted by law.<\/p><\/li><li><p>Receive training and certification for police, medical, and fire situations.<\/p><\/li><li><p>Provide the highest level of service to individuals in an emergency or distressed state.<\/p><\/li><li><p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>Must be Bilingual in Spanish\/English in both written and verbal communication.&nbsp; Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/p><\/li><li><p>Open to flexible scheduling including days, nights, and weekends. (This will be a 24\/7 operation with 5 days on 2 days off scheduling)<\/p><\/li><li><p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p><\/li><li><p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $36.71\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong>&nbsp;<\/p><p>This position is for an existing, immediate vacancy. We are currently&nbsp;seeking&nbsp;to fill this role with an individual who can start as soon as possible.&nbsp;&nbsp;The deadline&nbsp;to apply&nbsp;for this position is:&nbsp;<strong>10\/7\/26.<\/strong>&nbsp;<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-5c40f9d54ee47057\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-21T16:14:01.949Z\",\"created_at\":\"2026-08-14T19:37:57.341Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4FK2A3XB8PZGE4X1WVJX7TZ47Q8DJKMH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4FK2A3XB8PZGE4X1WVJX7TZ47Q8DJKMH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2044\",\"campaign_id\":\"req-fc3936fa706ad9e6\",\"campaign_title\":\"Emergency Services Representative (Bilingual: French \/ English) On-Site  \",\"campaign_type\":null,\"job_title\":\"Emergency Services Representative (Bilingual: French \/ English) On-Site  \",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Mississauga, ON, as an Emergency Services Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p><\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p>As an Emergency Services Representative, you\u2019ll:<\/p><ul><li><p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p><\/li><li><p>Interact directly with the user to obtain details of the emergency request before contacting the appropriate \u201cPublic Safety Answering Point\u201d (PSAP) directly or through an intermediary.<\/p><\/li><li><p>Provide post-dispatch or pre-arrival instructions to the individual in need of assistance, where permitted by law.<\/p><\/li><li><p>Receive training and certification for police, medical, and fire situations.<\/p><\/li><li><p>Provide the highest level of service to individuals in an emergency or distressed state.<\/p><\/li><li><p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p><ul><li><p>18 Years of age or older with a High School Diploma or GED required<\/p><\/li><li><p>Must be Bilingual in French and English in both written and verbal communication. Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/p><\/li><li><p>Open to flexible scheduling including days, nights, and weekends. (This will be a 24\/7 operation with 5 days on 2 days off scheduling)<\/p><\/li><li><p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p><\/li><li><p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $36.71\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 10\/7\/26.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fc3936fa706ad9e6\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-18T16:20:40.267Z\",\"created_at\":\"2026-08-14T19:24:40.222Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/A3TCCR8RSR0KFJ1KZ7M2ER9CVFCN2BJQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/A3TCCR8RSR0KFJ1KZ7M2ER9CVFCN2BJQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"885\",\"campaign_id\":\"24030\",\"campaign_title\":\"Sr. Technical Representative, IT Operations (TCF) R1751981\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Representative, IT Operations (TCF) - Bilingual\",\"street\":\"MEX Ciudad de Mexico Insurgentes Sur\",\"address\":\"MEX Ciudad de Mexico Insurgentes Sur\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><div><div><div><div><div><div><p><\/p><p>We are looking for a <b>Sr. Technical Representative, IT Operations<\/b> to provide first-level support for network outages and network-related projects. The role will be responsible for daily network activities, including incident and change management, ensuring that end-user requests are handled and resolved within defined SLAs. The position will report to the <b>Network Engineering Team<\/b>.<\/p><p><\/p><p>The Sr. Technical Representative will also provide technical support to the organization&#39;s staff, maintaining, analyzing, and troubleshooting computer systems, hardware, software, and peripherals. The role will also require escalating issues when necessary to ensure tickets and incidents are resolved according to established SLAs.<\/p><\/div><\/div><\/div><\/div><div><\/div><\/div><div><div><\/div><\/div><\/div><\/div><\/div><p><b>Requirements:<\/b><\/p><ul><li><p>Diploma or studying Computer Science or any related career.<\/p><\/li><li><p>B2\/B2&#43; English Proficiency.<\/p><\/li><li><p>At least 1 year of experience in similar positions - IT technical support.<\/p><\/li><li><p>Knowledge in the management of Windows &amp; Mac OS network configuration.<\/p><\/li><li><p>Knowledge in PC Maintenance.<\/p><\/li><li><p>Knowledge in PC Repair.<\/p><\/li><li><p>Knowledge managing DNS and Active Directory.<\/p><\/li><\/ul><p><br \/><b>Responsibilities:<\/b><\/p><ul><li><p>Troubleshoot connectivity issues:<\/p><\/li><li><p>Network<\/p><\/li><li><p>File Shares<\/p><\/li><li><p>Software<\/p><\/li><li><p>Support operation of Operating Systems (Windows and Mac OS).<\/p><\/li><li><p>Deal with hardware and application support queries and issues reported to the support desk and escalated to the IT Operations Engineers.<\/p><\/li><li><p>Escalate issues and involve experts wherever required to resolve issues as quickly as possible.<\/p><\/li><li><p>Work with other IT team members regarding new branch builds and upgrades.<\/p><\/li><li><p>Maintain and demonstrate a general knowledge of company guidelines and procedures.<\/p><\/li><li><p>Maintain IT records and tracking for your responsibilities.<\/p><\/li><li><p>Use tools and methodologies to load, copy and customize operating system configurations for deployment.<\/p><\/li><li><p>Ensure that supported customer completes the approved work request with the date and time of submission.<\/p><\/li><li><p>Resolve third-tier technical hardware and software issues.<\/p><\/li><li><p>Monitor server and network performance; assist with system initiatives, performance and process improvement, implementation, and assigned 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City Center\",\"city\":\"Santo Domingo\",\"state\":\"Santo Domingo\",\"postal_code\":null,\"region\":null,\"country\":\"Dominican Republic\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\n\\nThe Senior Technical, IT Operations Engineer provides end user support across the organization\u2019s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair\/replace\/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities.\",\"long_description\":\"<p><span>The Senior Technical, IT Operations Engineer provides end user support across the organization\u2019s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and <\/span><span>repair\/replace\/upgrade<\/span><span> computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Sales Representative in Barcelona\u00a0(Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Sales Representative<\/b> on our team, you will:\u00a0<\/p><p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests\u00a0<br \/>- Fast and effective reply to inbound queries\u00a0<br \/>- Make outbound calls when necessary to solve issues with customers and different internal business units\u00a0<br \/>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude\u00a0<br \/>- Ensuring personal knowledge of the Store portfolio and Post sales process\u00b4s are maintained\u00a0<br \/>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are bilingual or proficient in Swedish and fluent in English\u00a0<br \/>- Have minimum of 1 year relevant experience\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<br \/>- Are customer driven and motivation to work in sales\u00a0<br \/>- Are achievement and target oriented\u00a0<br \/>- Have IT knowledge and technical understanding\u00a0<br \/>- Have strong personal interest &amp; curiosity in IT products and applications\u00a0<br \/>- Have Real capability to listen to customers\u00a0<br \/>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<br \/>- Have Exceptional customer facing and customer care skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20 000 euros gross\/year &#43; up to 2000euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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HPINC - 980008825\",\"reference_id\":\"980008825\",\"custom_reference_id\":\"980008825\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"d9dbf78d463b102b04d78aaddf450000\",\"descriptor\":\"W0ZZW6 Hpi Emea Store Post Sales\",\"reference_id\":\"W0ZZW6\",\"custom_reference_id\":\"W0ZZW6\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"annarita.iannuzzi@concentrix.com\"},\"first_name\":\"Annarita Iannuzzi (102541677)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755817\",\"wid\":\"4a7f7ee28dba10244248a69d254d0000\",\"descriptor\":\"Customer Service Sales Representative (Swedish -  speaking) - Hybrid HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"1644\",\"campaign_id\":\"1101\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new_Titel 3\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Mitarbeiter (m\/w\/d) Bankkunden Kundencenter 'Depot'\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Telefonischer Mitarbeiter (m\/w\/d) f&uuml;r die Bankkunden<\/strong> unseres Auftraggebers in der <strong>Betreuung vom Depot-Bereich<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1101\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-17T14:19:50.949+02:00\",\"created_at\":\"2026-08-14T13:15:32.604+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1645\",\"campaign_id\":\"1100\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (w\/m\/d) Hotline f\u00fcr Finanzen\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Sachbearbeiter (m\/w\/d) in unserer Finanz-Hotline im Depot-Bereich.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1100\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-14T13:11:03.531+02:00\",\"created_at\":\"2026-08-14T13:08:48.258+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1646\",\"campaign_id\":\"1099\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d) im Mobilfunk Support<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung: bis zu 1,72&euro; brutto\/Stunde<\/li>\\n<li>Start: sofort<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound, kein Verkauf<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Du setzt dich <strong>vorwiegend mit kaufm&auml;nnischen Anliegen<\/strong> des Kunden zu seinem Mobilfunkanschluss <strong>auseinander<\/strong> und bietest ihm die passende L&ouml;sung an.<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1099\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-14T11:20:37.457+02:00\",\"created_at\":\"2026-08-14T11:19:11.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1647\",\"campaign_id\":\"1098\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d) im Mobilfunk Support<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr, an Feiertagen 10:00 -18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie.. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Stunden\/Woche) &ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1098\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-17T01:59:14.527+02:00\",\"created_at\":\"2026-08-14T11:03:36.061+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"530\",\"campaign_id\":\"346\",\"campaign_title\":\"NL - VodafoneZiggo - Rotterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij VodafoneZiggo - Rotterdam - 32~40 uur p\/week\",\"street\":null,\"address\":null,\"city\":\"Rotterdam\",\"state\":\"South Holland\",\"postal_code\":null,\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Van storing naar glimlach: jij maakt het mogelijk!\",\"long_description\":\"<p aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Duik in de rol van&nbsp;klantenservicemedewerker bij&nbsp;VodafoneZiggo&nbsp;en help klanten met technische vragen over internet en TV. Met jouw expertise maak je dagelijks het digitale leven van onze klanten een stuk makkelijker.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen in deze functie?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Bij&nbsp;VodafoneZiggo&nbsp;maken we technologie toegankelijk voor iedereen. Als klantenservicemedewerker draag je bij aan de toekomst van digitale verbindingen en heb je een positief effect op het leven van anderen. Je verbindt mensen met elkaar en verrijkt daardoor hun leven.&nbsp;Je helpt de klanten&nbsp;door middel van telefonische gesprekken, en zodra je voldoende kennis hebt, ook via chat. In ieder gesprek denk je actief mee en doe je een passend aanbod dat aansluit op de behoeften van de klant. Door onze entertainmentproducten in de spotlight te zetten en factuurvragen op te lossen, bied je klanten tegelijkertijd de beste mobiele en internetoplossingen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een startsalaris van&nbsp;<\/span><span data-contrast=\\\"none\\\">&euro;15,28&nbsp;<\/span><span data-contrast=\\\"none\\\">per uur&nbsp;indien&nbsp;je 21 jaar of ouder bent.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Flexibele werktijden, zodat je zelf je agenda kunt beheren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">De kans om binnen ons project door te groeien als vraagbaak, coach of trainer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Reiskostenvergoeding of volledige ov-vergoeding vanaf 10 km naar kantoor.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Aantrekkelijke korting op een jaarabonnement bij&nbsp;VodafoneZiggo.<\/span>&nbsp;<br \/><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc6<\/span><span data-contrast=\\\"none\\\">&nbsp;Flexibiliteit om minimaal 32 uur per week te werken binnen onze openingstijden (08:00 - 20:00), inclusief eens per vier weken op zaterdag.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udccd<\/span><span data-contrast=\\\"none\\\"> Bereidheid om een fulltime, betaalde training van 6 werkdagen te volgen. <\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\">&nbsp;De vaardigheid om klantvragen snel en effectief op te lossen, altijd klaar om dat extra stapje te zetten.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"none\\\">&nbsp;Comfortabel zijn met het bespreken van aanbiedingen aan het einde van elk klantgesprek.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udfa7<\/span><span data-contrast=\\\"none\\\">&nbsp; Je niet alleen goed kunt luisteren, maar ook oprecht begrip kunt tonen voor de klant.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Djino Gunzeln via Djino.Gunzeln@Concentrix.com<\/span><span data-contrast=\\\"none\\\"> of&nbsp;06-10911813.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-346\",\"location\":\"Rotterdam, 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Cloud &amp; Collaboration Engineer (TCF) R1755480\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Intune\/SCCM Architect(CSA) with Spanish\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate requirements<\/b><\/p><ul><li>Bachelor&#39;s Degree in any discipline.<\/li><li><b>Native level fluency in Mandarin Language <\/b><\/li><li>Proficiency in <b>English (minimum B1\/B2 level)<\/b> with strong verbal and written communication skills.<\/li><li>Must be a <b>local Malaysian<\/b> or willing to <b>relocate to Malaysia<\/b>.<\/li><li>Prior experience in <b>team leadership, operations, customer service, content moderation, or BPO\/shared services environment<\/b> is preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1755445\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T18:06:48.674+08:00\",\"created_at\":\"2026-08-13T18:05:12.460+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Mandarin-Team-Leader_R1755445\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vibhuti.verma@concentrix.com\"},\"first_name\":\"Verma, Vibhuti\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102902673\",\"wid\":\"40c990f5105c10340e09d6a8a4e80000\",\"descriptor\":\"Vibhuti Verma (102902673)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383080\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Mandarin-Team-Leader_R1755445\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Mandarin-Team-Leader_R1755445\/apply\",\"job_requisition_id\":\"R1755445\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shabab.aunhikattu@concentrix.com\"},\"first_name\":\"Shabab Rahman Aunhikattu (101903776)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755445\",\"wid\":\"bc0ab6d146851023e7bd529e8a310000\",\"descriptor\":\"Mandarin Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"890\",\"campaign_id\":\"23984\",\"campaign_title\":\"Team Leader, Operations R1755446\",\"campaign_type\":\"job_application\",\"job_title\":\"Japanese Team Leader\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities:<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate requirements<\/b><\/p><ul><li>Bachelor&#39;s Degree in any discipline.<\/li><li>Proficiency in <b>English (minimum B1\/B2 level)<\/b> with strong verbal and written communication skills.<\/li><li>Must be a <b>local Malaysian<\/b> or willing to <b>relocate to Malaysia<\/b>.<\/li><li>Prior experience in <b>team leadership, operations, customer service, content moderation, or BPO\/shared services environment<\/b> is preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1755446\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T18:06:48.613+08:00\",\"created_at\":\"2026-08-13T18:05:12.095+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Japanese-Team-Leader_R1755446\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vibhuti.verma@concentrix.com\"},\"first_name\":\"Verma, Vibhuti\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102902673\",\"wid\":\"40c990f5105c10340e09d6a8a4e80000\",\"descriptor\":\"Vibhuti Verma (102902673)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Japanese-Team-Leader_R1755446\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Japanese-Team-Leader_R1755446\/apply\",\"job_requisition_id\":\"R1755446\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shabab.aunhikattu@concentrix.com\"},\"first_name\":\"Shabab Rahman Aunhikattu (101903776)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755446\",\"wid\":\"4a7f7ee28dba1023e7edc6c9cf300000\",\"descriptor\":\"Japanese Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"891\",\"campaign_id\":\"23982\",\"campaign_title\":\"Specialist, External Marketing R1755313\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist (Organic Social & Influencer Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are looking for a proactive and commercially minded Digital Marketing Specialist to join our marketing team and support the growth of multiple consumer brands across beauty, retail, and outdoor categories.\\nThis role is focused on organic social media and influencer marketing, with a strong emphasis on agency management, stakeholder engagement, content governance, and brand alignment. You will act as a key link between internal teams, external agencies, and brand stakeholders to ensure social content and influencer activity deliver against business objectives and brand standards.\\nThis is an excellent opportunity for someone who understands the social media landscape beyond publishing content and can confidently challenge agencies, manage multiple stakeholders, and contribute to social media strategy.\",\"long_description\":\"<p><span><span><b>Key Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>Organic Social Media Management<\/b><\/span><\/span><\/p><ul><li><span><span>Support the planning and execution of organic social media activity across company brands.<\/span><\/span><\/li><li><span><span>Review and approve social media calendars developed by agencies.<\/span><\/span><\/li><li><span><span>Ensure content aligns with brand guidelines, campaign objectives, and business priorities.<\/span><\/span><\/li><li><span><span>Manage and optimize content across key platforms, particularly <b>Instagram<\/b> and <b>TikTok<\/b>.<\/span><\/span><\/li><li><span><span>Work closely with paid media partners by sharing approved content and coordinating campaign requirements.<\/span><\/span><\/li><\/ul><p><span><span><b>Influencer Marketing<\/b><\/span><\/span><\/p><ul><li><span><span>Lead influencer marketing initiatives in collaboration with agency partners.<\/span><\/span><\/li><li><span><span>Review influencer proposals and recommendations.<\/span><\/span><\/li><li><span><span>Evaluate influencer partnerships against campaign goals and target audiences.<\/span><\/span><\/li><li><span><span>Support the development of influencer strategies and activation plans.<\/span><\/span><\/li><li><span><span>Monitor campaign performance and provide recommendations for improvement.<\/span><\/span><\/li><\/ul><p><span><span><b>Agency Management<\/b><\/span><\/span><\/p><ul><li><span><span>Serve as the primary day-to-day contact for external social media and influencer agencies.<\/span><\/span><\/li><li><span><span>Review agency plans, challenge recommendations when necessary, and ensure high-quality execution.<\/span><\/span><\/li><li><span><span>Provide feedback on content, creative concepts, and campaign delivery.<\/span><\/span><\/li><li><span><span>Ensure agencies remain aligned with brand objectives and performance expectations.<\/span><\/span><\/li><\/ul><p><span><span><b>Stakeholder Management<\/b><\/span><\/span><\/p><ul><li><span><span>Collaborate closely with Brand, Legal, Commercial, and Marketing teams.<\/span><\/span><\/li><li><span><span>Gather requirements and translate business objectives into actionable agency briefs.<\/span><\/span><\/li><li><span><span>Present updates, recommendations, and performance summaries to stakeholders.<\/span><\/span><\/li><li><span><span>Build strong working relationships across multiple departments and brands.<\/span><\/span><\/li><\/ul><p><span><span><b>Campaign Planning &amp; Strategy<\/b><\/span><\/span><\/p><ul><li><span><span>Support quarterly and annual social media planning.<\/span><\/span><\/li><li><span><span>Contribute to campaign strategy development by understanding budgets, objectives, and KPIs.<\/span><\/span><\/li><li><span><span>Create clear and effective briefs that enable agencies to deliver against business goals.<\/span><\/span><\/li><li><span><span>Review agency executions and ensure they accurately reflect approved briefs.<\/span><\/span><\/li><\/ul><p><span><span><b>Reporting &amp; Performance Analysis<\/b><\/span><\/span><\/p><ul><li><span><span>Monitor campaign and channel performance against agreed KPIs.<\/span><\/span><\/li><li><span><span>Create presentations and performance reports for internal stakeholders.<\/span><\/span><\/li><li><span><span>Translate social media data into meaningful business insights.<\/span><\/span><\/li><li><span><span>Support the development of recommendations to improve future campaigns.<\/span><\/span><\/li><\/ul><p><span><span><b>Administrative &amp; Coordination Support<\/b><\/span><\/span><\/p><ul><li><span><span>Coordinate product sample requests and distribution.<\/span><\/span><\/li><li><span><span>Support vendor and purchase order processes as required.<\/span><\/span><\/li><li><span><span>Assist with internal marketing administration and project coordination activities.<\/span><\/span><\/li><\/ul><p><span><span><b>Requirements<\/b><\/span><\/span><\/p><p><span><span><b>Essential<\/b><\/span><\/span><\/p><ul><li><span><span>2&#43; years of experience in Digital Marketing, Social Media Marketing, Influencer Marketing, or a related role.<\/span><\/span><\/li><li><span><span>Hands-on experience managing <b>organic social media channels<\/b>, particularly <b>Instagram and TikTok<\/b>.<\/span><\/span><\/li><li><span><span>Experience working with external agencies and managing multiple stakeholders.<\/span><\/span><\/li><li><span><span>Strong understanding of social media strategy, content planning, and influencer marketing.<\/span><\/span><\/li><li><span><span>Ability to assess creative content against brand guidelines and campaign objectives.<\/span><\/span><\/li><li><span><span>Experience creating briefs and coordinating campaign delivery.<\/span><\/span><\/li><li><span><span>Excellent communication and presentation skills.<\/span><\/span><\/li><li><span><span>Strong organizational skills with the ability to manage multiple projects simultaneously.<\/span><\/span><\/li><li><span><span>Commercial awareness and understanding of marketing KPIs.<\/span><\/span><\/li><li>At least 6 months of experience within Concentrix<\/li><li>Primary and Secondary KPIs on target in the past 6 months<\/li><li>No PIP or written warnings in the past 6 Months<\/li><li>Absenteeism record will also be taken into account as part of the recruitment process.<\/li><\/ul><p><span><span><b>Preferred<\/b><\/span><\/span><\/p><ul><li><span><span>Experience within the <b>beauty, cosmetics, retail, lifestyle, or outdoor sectors<\/b>.<\/span><\/span><\/li><li><span><span>Experience working with influencer marketing platforms and tools.<\/span><\/span><\/li><li><span><span>Familiarity with social media analytics platforms such as <b>Sprout Social<\/b> or similar.<\/span><\/span><\/li><li><span><span>Exposure to reporting and dashboard tools such as <b>Power BI<\/b>.<\/span><\/span><\/li><li><span><span>Experience preparing presentations and stakeholder review decks.<\/span><\/span><\/li><\/ul><p><span><span><b>What We Offer<\/b><\/span><\/span><\/p><ul><li><span><span>Competitive salary<\/span><\/span><\/li><li><span><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/span><\/li><li><span><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/span><\/li><li><span><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/span><\/li><li><span><span>Bonus for important life events<\/span><\/span><\/li><li><span><span>Additional medical plan: health and dental care<\/span><\/span><\/li><li><span><span>Life and Disability insurance<\/span><\/span><\/li><li><span><span>Sport Card (co-financed by the employer)<\/span><\/span><\/li><li><span><span>Discounts on various goods and services<\/span><\/span><\/li><li><span><span>5 additional days for educational purposes<\/span><\/span><\/li><\/ul><p><span><span><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria<\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1755313\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-13T20:04:20.699+08:00\",\"created_at\":\"2026-08-13T18:05:09.204+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0411\",\"descriptor\":\"Specialist, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383124\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\/apply\",\"job_requisition_id\":\"R1755313\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1755313\",\"wid\":\"ff66e87ffaae1023ede69017585e0000\",\"descriptor\":\"Digital Marketing Specialist (Organic Social & Influencer Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>n\/a<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"892\",\"campaign_id\":\"23980\",\"campaign_title\":\"Specialist, Creative Services R1755322\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Content Designer (DTC, Amazon & Online Retail)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Digital Content Designer creates high-performing digital content that drives conversion across Direct-to-Consumer (DTC), Amazon, and online retail channels. Working within established brand guidelines and design systems, they produce engaging, customer-focused assets that optimise the online shopping experience and support commercial growth across EMEA markets. The role partners closely with eCommerce, Digital Marketing, Amazon, Sales \\nand Brand teams to deliver compelling content that is visually engaging, commercially effective \\nand technically compliant.\",\"long_description\":\"<h2><span>Key Responsibilities<\/span><\/h2><h3><span>Direct-to-Consumer (DTC) Digital Design<\/span><\/h3><ul><li><span>Design homepage hero banners, promotional graphics, and campaign creative that drive engagement and conversion.<\/span><\/li><li><span>Create and maintain landing pages within established website design systems.<\/span><\/li><li><span>Develop seasonal campaigns, product launch content, and promotional web experiences.<\/span><\/li><li><span>Produce product feature graphics, buying guides, comparison pages, and other conversion-focused website assets.<\/span><\/li><li><span>Optimize creative assets for desktop and mobile experiences, ensuring consistency across devices and platforms.<\/span><\/li><\/ul><h3><span>Amazon &amp; Online Retail Partner Content<\/span><\/h3><p><\/p><p>Create digital assets for online retailer partners including:<\/p><ul><li>Create Amazon A&#43; Content<\/li><li>Design Amazon Brand Store pages<\/li><li>Produce enhanced product imagery<\/li><li>Create feature and benefit graphics<\/li><li>Develop lifestyle imagery compositions<\/li><li>Retail-specific product graphics<\/li><li>Seasonal campaigns<\/li><\/ul><p><\/p><h3><span>Digital Asset Production &amp; Localization<\/span><\/h3><ul><li><span>Adapt, resize, and version creative assets across multiple formats and channels.<\/span><\/li><li><span>Localize creative for EMEA markets while maintaining brand consistency.<\/span><\/li><li><span>Prepare web-optimised imagery.<\/span><\/li><li><span>Maintain organized asset libraries.<\/span><\/li><li><span>Work within existing design systems, templates, and brand guidelines.<\/span><\/li><li><span>Ensure consistency across all channels.<\/span><\/li><\/ul><h3><span>Accessibility &amp; Quality Assurance<\/span><\/h3><ul><li><span>Apply accessibility best practices, including WCAG and ADA standards.<\/span><\/li><li><span>Ensure appropriate color contrast, readability, and inclusive design principles.<\/span><\/li><li><span>Create responsive layouts optimized for a variety of devices and screen sizes.<\/span><\/li><li><span>Proof and review artwork before publication.<\/span><\/li><li><span>Conduct quality assurance checks to ensure accuracy, consistency, and brand compliance.<\/span><\/li><\/ul><h2><span>Essential Skills &amp; Experience<\/span><\/h2><ul><li><b><span>Strong portfolio demonstrating excellence in digital and eCommerce design.<\/span><\/b><\/li><li><b><span>Advanced proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.<\/span><\/b><\/li><li><b><span>Demonstrated experience creating conversion-focused digital content within a Direct-to-Consumer (DTC) eCommerce environment.<\/span><\/b><\/li><li><span>Strong understanding of customer journeys, user behavior, and digital best practices.<\/span><\/li><li><span>Excellent typography, layout, composition, and visual hierarchy skills.<\/span><\/li><li><span>Experience working within design systems and brand guidelines.<\/span><\/li><li><span>\u00a0Experience creating conversion-focused digital content for eCommerce platforms,\u00a0marketplaces or online retailers<\/span><\/li><li><span>Exceptional attention to detail and ability to maintain high-quality standards.<\/span><\/li><li><span>Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.<\/span><\/li><li><span>Excellent communication and collaboration skills in English C1 level.<\/span><\/li><li><span>Experience with MS Office\/Google Workspace. <\/span><\/li><li><span>Experience using <b>Digital Asset Management (DAM)<\/b> platforms.<\/span><\/li><\/ul><h2><span>Preferred Skills &amp; Experience<\/span><\/h2><ul><li>Experience creating Amazon A&#43; Content, Amazon Brand Store pages, and Amazon PDP imagery.<\/li><li><span>Familiarity with <b>Asana<\/b> or similar project management tools.<\/span><\/li><li><span>Experience working with <b>Content Management Systems (CMS)<\/b>.<\/span><\/li><li><span>Knowledge of accessibility standards and inclusive design practices (WCAG\/ADA).<\/span><\/li><li><span>Experience supporting international markets<\/span><\/li><li><span>Familiarity with AI-powered creative and productivity tools.<\/span><\/li><li><span>Experience with <b>Adobe After Effects<\/b> <\/span><\/li><\/ul><p><\/p><p><span><b>What We Offer<\/b><\/span><\/p><p><span>At Concentrix, we believe great work starts with great people. We are committed to providing a supportive, flexible, and rewarding environment where our employees can thrive both personally and professionally.<\/span><\/p><ul><li><span>Competitive salary package<\/span><\/li><li><span>Remote working model with occasional travel for team collaboration and business meetings (typically one day per month or two days per quarter)<\/span><\/li><li><span>Partial reimbursement of travel expenses<\/span><\/li><li><span>Standard working schedule (Monday-Friday) with public holidays observed<\/span><\/li><li><span>Monthly transportation and internet allowance in addition to base salary<\/span><\/li><li><span>Additional bonus for important life events<\/span><\/li><li><span>Comprehensive medical and dental healthcare coverage<\/span><\/li><li><span>Life and Disability Insurance<\/span><\/li><li><span>Multisport Card co-funded by the company<\/span><\/li><li><span>Employee discounts on a variety of products and services<\/span><\/li><li><span>Five additional paid days annually for educational purposes<\/span><\/li><\/ul><p><\/p><p><b><span>Due to occasional onsite visits, team meetings, and employment requirements, applicants must be currently based in Bulgaria and have the legal right to work in the country.<\/span><\/b><\/p>\",\"ats_external_id\":\"R1755322\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-17T22:04:00.610+08:00\",\"created_at\":\"2026-08-13T18:05:08.613+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Designer--DTC--Amazon---Online-Retail-_R1755322\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2333\",\"descriptor\":\"Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383507\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Designer--DTC--Amazon---Online-Retail-_R1755322\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Designer--DTC--Amazon---Online-Retail-_R1755322\/apply\",\"job_requisition_id\":\"R1755322\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1755322\",\"wid\":\"7ddd7f2429f91023edc4601ee25a0000\",\"descriptor\":\"Digital Content Designer (DTC, Amazon & Online Retail)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"893\",\"campaign_id\":\"23969\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1755413\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint Customer Engineer Bilingual (English and Spanish)\u00a0\",\"street\":\"COL Bogota\",\"address\":\"COL Bogota\",\"city\":\"Bogota\",\"state\":\"Antioquia\",\"postal_code\":\"528200\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b>\u00a0\u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/p><p><\/p><p>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/p><p><\/p><p><b><i>We need someone fluent in both English and Spanish.<\/i><\/b><\/p><p><\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/p><\/li><li><p>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/p><\/li><li><p>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/p><\/li><li><p>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/p><\/li><li><p>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/p><\/li><li><p>Automate and manage environments using PowerShell, CSOM, and related tools.<\/p><\/li><li><p>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/p><\/li><li><p>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/p><\/li><li><p>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/p><\/li><li><p>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/p><\/li><li><p>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/p><\/li><li><p>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/p><\/li><li><p>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/p><\/li><li><p>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/p><\/li><li><p>Prior experience or exposure to Sharepoint Viva<\/p><\/li><li><p>Excellent communication skills (written and verbal) with a strong customer focus.<\/p><\/li><\/ul><p><\/p><p><b>Preferred \/ Optional Skills<\/b><\/p><ul><li><p>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/p><\/li><li><p>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/p><\/li><li><p>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/p><\/li><li><p>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/p><\/li><li><p>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/p><\/li><\/ul><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p>#ConcentrixCatalyst<\/p><p><\/p>\",\"ats_external_id\":\"R1755413\",\"location\":\"Bogota, Antioquia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T06:05:20.719+08:00\",\"created_at\":\"2026-08-13T08:04:40.667+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/R1745507-Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish--_R1755413\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Bogota\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"528200\",\"primary_location\":{\"id\":\"JP_COL_Bogota\",\"wid\":\"740544c0a47f01fc6cbaa3781f11b758\",\"descriptor\":\"COL Bogota\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniela.gallardoguajardo@concentrix.com\"},\"first_name\":\"Gallardo Guajardo, Michelle Daniela\"},\"categories\":[{\"descriptor\":\"CF Application_Product_Platform Support\"}],\"recruiters\":[{\"id\":\"102009723\",\"wid\":\"871dd66c54300107b36fb46f515c0000\",\"descriptor\":\"Daniela Gallardo Guajardo (102009723)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"},{\"id\":\"102011757\",\"wid\":\"f81830f171380107b5066bd0a1ea0000\",\"descriptor\":\"Srujan Kumar Rayanna Maddineni (102011757)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0348\",\"descriptor\":\"Sr. Application Support Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383250\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/R1745507-Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish--_R1755413\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/R1745507-Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish--_R1755413\/apply\",\"job_requisition_id\":\"R1755413\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brooke.martinez@concentrix.com\"},\"first_name\":\"Brooke Martinez (102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1755413\",\"wid\":\"0225cf2cf8221023cf3e8907a3240000\",\"descriptor\":\"Sharepoint Customer Engineer Bilingual (English and Spanish)\u00a0\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"894\",\"campaign_id\":\"23924\",\"campaign_title\":\"Janitor R1754510\",\"campaign_type\":\"job_application\",\"job_title\":\"Conserje\",\"street\":\"NIC Managua - Rotonda Universitaria 200 mts al Oeste - Centro Comercial Plaza Natura 2do piso.\",\"address\":\"NIC Managua - Rotonda Universitaria 200 mts al Oeste - Centro Comercial Plaza Natura 2do piso.\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":\"13048\",\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"\u201cJanitor\u201d\\n\\nScope: Nicaragua\\n\\nOverview:\\nGeneral cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.\\n\\nKey Accountabilities:\\n\u2022\\tClean all desktops, cabinets, CPUs, monitors and keyboards.\\n\u2022\\tPrepare coffee as often as necessary.\\n\u2022\\tClean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.\\n\u2022\\tClean windows and doors of the entrance and exit of the building.\\n\u2022\\tClean bathrooms, take out the trash and wash the trash cans.\\n\u2022\\tTake care of reception area when necessary.\\n\u2022\\tCover any other activity indicated by your immediate boss.\\n\u2022\\tCommunicate with the necessary departments to correct or prevent actions.\\n\\nRequirements:\\n\u2022\\t1 year of experience performing a customer service role, over the phone.\\n\u2022\\tHigh school Diploma.\\n\u2022\\tEase of speech and expression.\\n\u2022\\tHigh sense of values.\\n\\nKey Skills\\n\uf0d8\\tCommunication.\\n\uf0d8\\tTime management.\\n\uf0d8\\tOrganized.\",\"long_description\":\"<p><b>Descripci\u00f3n general del puesto:<\/b><br \/>Ejecutar labores de limpieza en oficinas y \u00e1reas comunes del edificio, asegurando espacios ordenados y en condiciones adecuadas para el personal y visitantes. Llevar control b\u00e1sico y realizar solicitud de insumos. Apoyar en la preparaci\u00f3n y organizaci\u00f3n de actividades internas de la empresa.<\/p><p><\/p><p><b>Funciones principales:<\/b><br \/>- Limpiar todos los escritorios, armarios, pisos, ba\u00f1os, etc.<br \/>- Preparar caf\u00e9 con la frecuencia necesaria.<br \/>- Limpiar el interior y el exterior de los microondas, los muebles de cocina y el frigor\u00edfico con la frecuencia necesaria.<br \/>- Limpiar las ventanas y puertas de entrada y salida del edificio.<br \/>- Limpiar los ba\u00f1os, sacar la basura y lavar los cubos de basura.<br \/>- Atender la zona de recepci\u00f3n cuando sea necesario.<br \/>- Apoyar en la preparaci\u00f3n de actividades internas de la empresa, verificando que la zona est\u00e9 limpia, colocando mesas y sillas, etc.<\/p><p><\/p><p><b>Requisitos:<\/b><\/p><p><b><u>- Diploma o certificado de notas de Primaria o Bachillerato finalizado (indispensable).<\/u><\/b><\/p><p>- Preferible experiencia m\u00ednima de 6 meses en limpieza dentro de empresas.<\/p><p>- Comunicaci\u00f3n cordial y disposici\u00f3n al servicio.<br \/>- Disponibilidad para laborar en turnos rotativos y fines de semana.<\/p>\",\"ats_external_id\":\"R1754510\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"11350.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-08-14T02:04:10.441+08:00\",\"created_at\":\"2026-08-13T00:05:46.919+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Rotonda-Universitaria-200-mts-al-Oeste---Centro-Comercial-Plaza-Natura-2do-piso\/Janitor_R1754510\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"13048\",\"primary_location\":{\"id\":\"NI-MAN-PLAZA-01\",\"wid\":\"d336840d2e5c101d479687c470040000\",\"descriptor\":\"NIC Managua - 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Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7337afa5ded81005543ec5e16d1bbfdc\",\"descriptor\":\"040100111 ASSET PLANNING & SITE ADMIN\",\"reference_id\":\"040100111\",\"custom_reference_id\":\"040100111\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"custom_reference_id\":null,\"company_reference_id\":\"WNI04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ericka.moreno@concentrix.com\"},\"first_name\":\"Ericka Moreno Hernandez (981829)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1754510\",\"wid\":\"0225cf2cf8221023b69de214e0380000\",\"descriptor\":\"Conserje\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p>\u201c<b>Janitor\u201d<\/b><\/p><p><\/p><p><b>Scope: Nicaragua<\/b><\/p><p><\/p><p><b>Overview<\/b>:<\/p><p>General cleaning of offices and all areas of the building, prepare a requisition order to use monthly, help during company\u2019s activities.<\/p><p><\/p><p><b>Key Accountabilities<\/b>:<\/p><ul><li>Clean all desktops, cabinets, CPUs, monitors and keyboards.<\/li><li>Prepare coffee as often as necessary.<\/li><li>Clean the inside and outside of microwaves (two times a day), kitchen furniture and refrigerator as often as necessary.<\/li><li>Clean windows and doors of the entrance and exit of the building.<\/li><li>Clean bathrooms, take out the trash and wash the trash cans.<\/li><li>Take care of reception area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time management.<\/b><\/li><li><b>Organized.<\/b><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"895\",\"campaign_id\":\"23903\",\"campaign_title\":\"Team Leader, Operations R1755246\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations\",\"street\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1755246\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T22:11:20.812+08:00\",\"created_at\":\"2026-08-12T22:06:47.354+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Team-Leader-Operations_R1755246\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ginalizeth.cruz@concentrix.com\"},\"first_name\":\"Cruz Mantilla, Gina Lizeth\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102000264\",\"wid\":\"5717d3aba36e010378314bf715870000\",\"descriptor\":\"Gina Cruz (102000264)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382830\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Team-Leader-Operations_R1755246\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Team-Leader-Operations_R1755246\/apply\",\"job_requisition_id\":\"R1755246\"}],\"organizations\":[{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The German Speaking Talent Sourcing Officer is responsible for supporting the Soucing department and executing advanced sourcing strategies to attract qualified German speaking candidates. The role includes implementing sourcing strategies, exploring new sourcing tools and partnerships, and analyzing sourcing data to improve efficiency. It also involves supporting recruiters with complex sourcing needs and contributing to the continuous improvement of sourcing operations.\",\"long_description\":\"<p><b>Key responsibilities:<\/b><\/p><ul><li><b>Strategic Talent Sourcing:<\/b>\u00a0Proactively identify, attract, and engage both active and passive candidates to build robust, internal talent pipelines for current and future hiring needs.\u00a0<\/li><li><b>Talent Pool Management:<\/b>\u00a0Develop and maintain segmented talent pools based on skills, experience, and job types for both permanent and contingent roles.\u00a0<\/li><li>\u00a0<b>Sourcing Strategy &amp; Execution:<\/b>\u00a0Design and implement innovative sourcing strategies and campaigns using a variety of tools, including social media, job boards, professional networks, and applicant tracking systems (ATS).\u00a0<\/li><li><b>Candidate Assessment:<\/b>\u00a0Conduct initial candidate screening &amp; plan interviews<\/li><li><b>Stakeholder Collaboration:<\/b>\u00a0Work closely with hiring managers to understand their talent requirements and collaborate with cross-functional teams to meet sourcing needs.\u00a0\u00a0<\/li><li><b>Data Analysis &amp; Reporting:<\/b>\u00a0Analyze sourcing data and metrics to identify trends, measure effectiveness, and optimize the talent acquisition process, according to this source.\u00a0<\/li><li><b>Employer Branding:<\/b>\u00a0Help promote the employer brand through targeted outreach and engagement to attract top talent and become an employer of choice.\u00a0<\/li><li><b>Market Intelligence:<\/b>\u00a0Stay current with industry trends, best practices in talent sourcing, and relevant employment laws and regulations.\u00a0<\/li><li><b>Strong Communication &amp; Interpersonal Skills:<\/b>\u00a0The ability to build relationships and communicate effectively with candidates and hiring managers.\u00a0<\/li><li><b>Proficiency with Sourcing Tools:<\/b>\u00a0Expertise in using various recruitment 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Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"postal_code\":\"700000\",\"region\":null,\"country\":\"Vietnam\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1753042\",\"location\":\"Ho Chi Minh, H\u1ed3 Ch\u00ed Minh\",\"job_type\":\"full_time\",\"salary\":\"26119\",\"salary_type\":\"monthly\",\"salary_currency\":\"VND\",\"updated_at\":\"2026-08-14T14:08:26.268+08:00\",\"created_at\":\"2026-08-12T18:07:51.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh-City---Quang-Trung-Software-City\/Operations-Manager--Mandarin-Line-_R1753042\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01a64f901077c10f8839\",\"descriptor\":\"Vietnam Concentrix Services Company Limited\",\"reference_id\":\"CNSVN\",\"organization_reference_id\":\"CNSVN\"},\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"700000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-01\",\"wid\":\"740544c0a47f01922bbd708e1f119b62\",\"descriptor\":\"VNM Ho Chi Minh City-Flrs 6&7,Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383196\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh-City---Quang-Trung-Software-City\/Operations-Manager--Mandarin-Line-_R1753042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh-City---Quang-Trung-Software-City\/Operations-Manager--Mandarin-Line-_R1753042\/apply\",\"job_requisition_id\":\"R1753042\"}],\"organizations\":[{\"wid\":\"3c4d48d6fcc21005cc764da110800000\",\"descriptor\":\"W0ZK2S Bytedancevoice\",\"reference_id\":\"W0ZK2S\",\"custom_reference_id\":\"W0ZK2S\",\"company_reference_id\":null},{\"wid\":\"351dec274e291005cbfa72932c0e0000\",\"descriptor\":\"10817 - Bytedance - 980002041\",\"reference_id\":\"980002041\",\"custom_reference_id\":\"980002041\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01a64f901077c10f8839\",\"descriptor\":\"Vietnam Concentrix Services Company Limited\",\"reference_id\":\"CNSVN\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSVN\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"doantam.tran@concentrix.com\"},\"first_name\":\"Tran Doan Tam (102297360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753042\",\"wid\":\"bc0ab6d1468510239e35275a23910000\",\"descriptor\":\"Operations Manager (Mandarin Line)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"898\",\"campaign_id\":\"23840\",\"campaign_title\":\"Recruiter II R1754425\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II (Onsite)\",\"street\":\"USA Hickory NC\",\"address\":\"USA Hickory NC\",\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Join a world-class team in Hickory NC, as a Team Leader! The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW <\/span><span>CAREER<\/span><span> POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking <\/span><span>for a career change with <\/span><span>a <\/span><span>forward-thinking<\/span><span> global <\/span><span>organization<\/span><span> <\/span><span>that <\/span><span>nurtures<\/span><span> a<\/span><span> true people-first<\/span><span>, <\/span><span>inclusive<\/span><span> <\/span><span>culture<\/span><span> and a genuine sense of belonging<\/span><span>? Would you like to join a <\/span><span>Fortune 500 <\/span><span>company that <\/span><span>earns<\/span><span> <\/span><span>\u201c<\/span><\/span><b><span>World\u2019s <\/span><span>Best Work<\/span><span>places<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span> <\/span><span>\u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span> and <\/span><span>\u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span> <\/span><\/span><span><span>awards every year? Then <\/span><\/span><span><span>a onsite &#34;Recruiter II&#34;<\/span><\/span><span><span> position at Concentrix is the <\/span><span>right <\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a onsite &#34;Recruiter II&#34;<\/span><\/span><span><span>, <\/span><span>you\u2019ll<\/span><span> join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER <\/span><span>GROWTH <\/span><span>AND <\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is <\/span><span>a great opportunity<\/span><span> <\/span><span>to <\/span><span>reimagine<\/span><span> a<\/span><span>n all-<\/span><span>new<\/span><span> career<\/span><span> journey<\/span><span> and develop \u201cfriends for life\u201d<\/span><span> at the same time.<\/span><span> <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>technologies<\/span><span>, <\/span><span>and <\/span><span>ongoing<\/span><span> <\/span><span>support<\/span><span> <\/span><span>you\u2019ll<\/span><span> need<\/span><span> to succeed.<\/span><span> Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s <\/span><span>real <\/span><span>career (and personal)<\/span><span> <\/span><span>growth <\/span><span>potential<\/span><span>. In fact, <\/span><span>a<\/span><span>bout 80% of <\/span><span>our managers and leaders have been promoted<\/span><span> from within<\/span><span>!<\/span><span> <\/span><span>T<\/span><span>hat\u2019s<\/span><span> why <\/span><span>w<\/span><span>e offer <\/span><span>a range of <\/span><span>no-cost <\/span><\/span><span><span>learning and leadership development <\/span><span>programs<\/span><span> designed <\/span><span>to <\/span><span>set you on your way to <\/span><span>the kind of career <\/span><span>you<\/span><span>\u2019ve<\/span><span> <\/span><span>always envisioned<\/span><\/span><\/p><\/div><h2><\/h2><h2><\/h2><h2><\/h2><p><\/p><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As<\/span><span> <\/span><\/span><span><span>a onsite<\/span><span> &#34;Recruiter II&#34;<\/span><\/span><span><span>, you<\/span><span> will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><\/p><p><\/p><div><p><b><span>YOUR <\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our <\/span><span>skills<\/span><span>, integrity, and <\/span><span>genuine<\/span><span> compassion will <\/span><span>deliver<\/span><span> value <\/span><span>and success <\/span><span>with every <\/span><span>customer <\/span><span>interaction. <\/span><span>Other qualifications<\/span><span> for <\/span><span>our onsite &#34;Recruiter II&#34;<\/span><\/span><span><span> <\/span><span>role include<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Less than two years of relevant experience<\/li><li><span><span>18 Years of age or older with a completed High School Diploma or GED <\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/li><li><span><span>Must <\/span><span>reside<\/span><span> in the United States <\/span><span>and<\/span><span> have a valid U.S. address for residence<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li><span>&#34;Workday&#34; experience is <u><i><b>preferred<\/b><\/i><\/u><\/span><\/li><li><span><u><i><b>MUST<\/b><\/i><\/u> be comfortable working onsite at the Hickory, NC location<\/span><\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><li><b>Specifically for internal applicants:<\/b> <span><u><i><b>Must <\/b><\/i><\/u>have at least 1 year of tenure with Concentrix. A<\/span><span>dministrative\/computer skills are <u><i><b>required<\/b><\/i><\/u>, along with the above requirements listed.<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><\/h2><p><\/p><p><\/p><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our <\/span><span>company\u2019s <\/span><span>Culture <\/span><span>Beliefs<\/span><span> says, \u201cWe <\/span><span>champion our people<\/span><span>.\u201d<\/span><span> <\/span><span>That\u2019s<\/span><span> why w<\/span><span>e invest in our <\/span><span>game-changers<\/span><span>, our <\/span><span>infrastructure, and <\/span><span>our capabilities<\/span><span> to ensure long-term success for <\/span><span>both <\/span><span>our <\/span><span>teams and our <\/span><span>clients<\/span><span>. And <\/span><span>we<\/span><span>\u2019<\/span><span>ll<\/span><span> invest in <\/span><span>YOU<\/span><span> to aid <\/span><span>in your c<\/span><span>areer<\/span><span> <\/span><span>path <\/span><span>and <\/span><span>in <\/span><span>your<\/span><span> personal<\/span><span> development. In this role, <\/span><span>you<\/span><span>\u2019ll<\/span><span> also<\/span><span> be provided with<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><ul><li><p><span><span>The base salary <\/span><\/span><span><span>range<\/span><\/span><span><span> for this position is <\/span><\/span><span><span>$20.00- $23.00 an <\/span><span>hour<\/span><\/span><span><span> <\/span><span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this <\/span><span>role include medical, dental, and vision insurance, <\/span><span>a <\/span><span>comprehensive employee <\/span><span>assistance<\/span><span> program (EAP), <\/span><span>a <\/span><\/span><span><span>401(k) retirement<\/span><span> plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span> and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span> enrollment option to access pay &#34;early,&#34; when you want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to <\/span><span>help <\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern, <\/span><span>state-of-the-art<\/span><span> <\/span><span>office setting with <\/span><span>advanced technologies and <\/span><span>a great team<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span> and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span> groups in the following topics: Network of Women, Black Professionals, <\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, <\/span><span>OneEarth<\/span><span> Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other <\/span><span>perks<\/span><span> and benefits<\/span><span>.<\/span><\/span><\/p><\/li><\/ul><\/div><p><\/p><p><\/p><p><\/p><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span> <\/span><span>YOU<\/span><span>!\u00a0 <\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover <\/span><span>why <\/span><span>half a million <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p><p><\/p><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is:\u202f 8\/21\/2026<\/span><\/span><span><span>.<\/span><\/span><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754425\",\"location\":\"Hickory, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"39998.4\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-12T06:04:28.331+08:00\",\"created_at\":\"2026-08-12T00:04:44.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\/apply\",\"job_requisition_id\":\"R1754425\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Network Engineer\u2019s role is to support and secure infrastructure throughout Concentrix CVG Philippines. This includes planning, developing, installing, configuring, maintaining, supporting and optimizing all network and security hardware software and communication links and involved in the next wave of security offerings. Outstanding opportunity for a network engineer with either Cisco ASA ; Fortigate, Palo alto hands on experience. Engineer should have hands-on experience in network routing and Switching and in depth knowledge of Routing and Switching and troubleshooting skill to resolve issue quickly.<br \/>\u00a0<br \/>The Network Engineer is part of our 24x7 first level support network team focused on both network outages as well as network-related projects. The candidate will be accountable for day-to-day network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. The position requires good organizational skills, attention to detail, the ability to troubleshoot and logically solve problems.<br \/>To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. This role is accountable for implementing, administer, and troubleshoot network devices including WIFI, firewalls, routers, switches, and controllers. 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speaking) - Hybrid- High Tech Industry HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking to grow your career in sales and work with leading technology brands?\u00a0<\/p><p><\/p><p>We\u2019re\u00a0a global technology and services leader that powers the brands of the future. In this role,\u00a0you\u2019ll\u00a0support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.\u00a0<\/p><p><\/p><p>As an <b>Inside Partner Sales Representative<\/b> in Barcelona, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>We\u2019ll\u00a0provide you with the tools, training, and support you need to succeed.\u00a0You\u2019ll\u00a0gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>-\u00a0Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0\u00a0<br \/>-\u00a0Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0\u00a0<br \/>-\u00a0Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0\u00a0<br \/>-\u00a0Develop and\u00a0maintain\u00a0a healthy sales pipeline, supporting account planning and ensuring\u00a0accurate\u00a0reporting and funnel management.\u00a0\u00a0<br \/>-\u00a0Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0\u00a0<br \/>-\u00a0Drive partner engagement through proactive outreach,\u00a0trainings, and events, while ensuring a strong post-sales experience.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>- Proficient or bilingual in English<\/p><p>-\u00a0Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0\u00a0<br \/>-\u00a0Strong sales and negotiation skills, with the ability to\u00a0identify\u00a0opportunities and drive revenue growth.\u00a0\u00a0<br \/>-\u00a0Excellent communication, relationship-building, and organizational skills.\u00a0\u00a0<br \/>-\u00a0Customer-focused mindset with strong listening and problem-solving abilities.\u00a0\u00a0<br \/>-\u00a0Ability to manage multiple priorities,\u00a0maintain\u00a0pipeline accuracy, and work towards targets and KPIs.\u00a0\u00a0<br \/>-\u00a0Proficiency\u00a0in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b><\/p><p><\/p><p>-\u00a0Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<br \/>-\u00a0Salary 20.400 \u20ac gross\/year &#43; up to 7.200 in performance bonus\u00a0&#43; private medical insurance<br \/>-\u00a0Great location\u00a0in Barcelona\u00a0\u00a0<br \/>-\u00a0Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>-\u00a0Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0<br \/>-\u00a0Career development programs and specialized courses\u00a0\u00a0<\/p><p><\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h1><b>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/b><\/h1><p><\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as <span>needed\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for <span>billable\/non-billable<\/span> hours, forecasting, budgeting, etc.)<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal <span>requirements\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)\u00a0<\/p><p>\u2022 Create and maximize relationships with client <span>partners\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational <span>performance\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental <span>coaching\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely <span>manner\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous <span>improvement\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u2022 Attend business reviews with the <span>client\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><div><h1><b>Candidate Profile<\/b><\/h1><ul><li><p><b>Operation Manager experienced is required, preferably within a customer service, operations, or contact center environment.<\/b><\/p><\/li><li><p><b>Languages: Polish (C1\/C2) and English (B2 or higher) communication skills.<\/b><\/p><\/li><li><p>Proven ability to lead, motivate, coach, and develop high-performing teams.<\/p><\/li><li><p>Experience providing constructive feedback, performance coaching, and development plans to support employee growth and business results.<\/p><\/li><li><p>Strong analytical and problem-solving skills, with the ability to identify process improvements and drive operational excellence.<\/p><\/li><li><p>Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.<\/p><\/li><li><p>Confident communicator, capable of building effective relationships with both internal and external stakeholders.<\/p><\/li><li><p>Demonstrated resilience and ability to perform effectively in a dynamic, fast-paced environment.<\/p><\/li><li><p>Customer-focused mindset with a strong commitment to delivering exceptional service and maintaining high standards of support.<\/p><\/li><li><p>Flexibility to work a schedule aligned with business and client needs.<\/p><\/li><li><p>Previous contact center, BPO, or customer operations experience is highly desirable.<\/p><\/li><li><p>Associate&#39;s or Bachelor&#39;s degree in a related field is preferred.<\/p><\/li><li><p>Additional management experience, including mentoring and developing future leaders, is an advantage.<\/p><\/li><\/ul><p><\/p><h1><b>What We&#39;re Looking For<\/b><\/h1><p>We&#39;re seeking a motivated and people-focused leader with a passion for coaching teams, delivering outstanding customer experiences, and driving performance results. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1753164\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"108.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-11T16:06:01.817+08:00\",\"created_at\":\"2026-08-11T16:04:11.720+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader_R1753164\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-01\",\"wid\":\"740544c0a47f017719a8db8f1f118e66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.pabon@concentrix.com\"},\"first_name\":\"Pabon, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382778\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader_R1753164\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader_R1753164\/apply\",\"job_requisition_id\":\"R1753164\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f8c1f2caf911101e395a9c0258140000\",\"descriptor\":\"W1029E CVS Specialty Services\",\"reference_id\":\"W1029E\",\"custom_reference_id\":\"W1029E\",\"company_reference_id\":null},{\"wid\":\"52893cbcd696101dfe3233c28ec20000\",\"descriptor\":\"26965 - CVS Health Aetna - 980010722\",\"reference_id\":\"980010722\",\"custom_reference_id\":\"980010722\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rhea.bumatay@concentrix.com\"},\"first_name\":\"Rhea Bumatay (096489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753164\",\"wid\":\"a8fcce052e89102348bd9959becc0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"905\",\"campaign_id\":\"23777\",\"campaign_title\":\"Team Leader, Operations R1752158\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader for  UPA (4\/8)\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1752158\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"676000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-11T16:06:01.750+08:00\",\"created_at\":\"2026-08-11T16:04:11.416+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader-for--UPA--4-8-_R1752158\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-01\",\"wid\":\"740544c0a47f017719a8db8f1f118e66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.pabon@concentrix.com\"},\"first_name\":\"Pabon, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382669\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader-for--UPA--4-8-_R1752158\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader-for--UPA--4-8-_R1752158\/apply\",\"job_requisition_id\":\"R1752158\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f8c1f2caf911101e395a9c0258140000\",\"descriptor\":\"W1029E CVS Specialty Services\",\"reference_id\":\"W1029E\",\"custom_reference_id\":\"W1029E\",\"company_reference_id\":null},{\"wid\":\"52893cbcd696101dfe3233c28ec20000\",\"descriptor\":\"26965 - CVS Health Aetna - 980010722\",\"reference_id\":\"980010722\",\"custom_reference_id\":\"980010722\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rhea.bumatay@concentrix.com\"},\"first_name\":\"Rhea Bumatay (096489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752158\",\"wid\":\"a4e4f6203ab71033aea5704b6ae60000\",\"descriptor\":\"Team Leader for  UPA (4\/8)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Temui para inovator<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Beginilah kehidupan sesungguhnya bersama kami<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-592 post-592 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-591\" alt=\"Bilal, Manajer Operasional (Turki)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Manajer Operasional (Turki)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Saya mulai bekerja di perusahaan kami sebagai perwakilan pelanggan pada Februari 2021. Pada tahun yang sama, saya mendapatkan promosi pertama saya menjadi Asisten Spesialis Kualitas. Pada 2022, saya menjadi pemimpin tim, pada 2023 menjadi Manajer Operasional, dan akhirnya, pada 2024, saya dipromosikan menjadi Manajer Operasional Senior. Alasan saya membagikan perjalanan karier saya adalah untuk menyoroti peluang karier unik yang ditawarkan perusahaan kami. Dengan dukungan terus-menerus dari manajer saya, saya memiliki kesempatan untuk berkembang baik secara profesional maupun pribadi.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-626 post-626 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-624\" alt=\"Nisreen, Penasehat Moderator Konten (Yordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Penasehat Moderator Konten (Yordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Selama bekerja di Concentrix, saya telah mengasah keterampilan analitis dan pemecahan masalah, yang memungkinkan saya menangani tugas moderasi konten yang kompleks dengan sangat efisien. Kemampuan komunikasi saya juga berkembang, memungkinkan saya berkolaborasi lebih efektif dengan tim dan memberikan umpan balik yang lebih jelas. Selain itu, saya telah mengembangkan kejelian terhadap detail, memastikan bahwa konten kami memenuhi standar akurasi dan kualitas tertinggi.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-660 post-660 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-659\" alt=\"Sarah, Wakil Presiden Solusi Orang (Kerja dari Rumah, AS)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSarah, Wakil Presiden Solusi Orang (Kerja dari Rumah, AS)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Saya memulai di Concentrix sebagai Manajer Solusi Orang (PS), terlibat dalam budaya sehari-hari kami. Selanjutnya, saya menjadi Pemimpin PS dan terpilih sebagai juara Budaya. Setelah kemajuan lebih lanjut dalam karir saya, sekarang, sebagai Wakil Presiden Solusi Orang, saya menyukai peluang untuk pertumbuhan dan pengembangan lebih lanjut.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/id\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Mengapa harus bergabung dengan Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pekerjaan untuk&nbsp;orang&nbsp;tua untuk&nbsp;mahasiswa dari&nbsp;rumah di&nbsp;luar&nbsp;negeri bagi&nbsp;para&nbsp;pemimpin bagi&nbsp;para&nbsp;penjelajah untuk&nbsp;semua&nbsp;orang LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam PEMBERITAHUAN: peringatan penipuan rekrutmenMemahami proses rekrutmen kami sangat penting untuk melindungi diri Anda dari penipuan rekrutmen online yang sedang meningkat. Mohon luangkan waktu sejenak untuk meninjau proses rekrutmen kami, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":203,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-888","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? 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