Our Story

Building a business based on a strong foundation of culture and values.

Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world.

Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands for which we seamlessly design, build, and run the total experience, at scale, across the entire enterprise.

Our Vision

Following our North Star

We will be the greatest customer engagement company in the world, rich in diversity and talent — powered by creativity and technology.

Our Beliefs

Our culture is the heartbeat of who we are

We bring our vision to life through our company culture, extending far beyond what’s visible on our website or in our hallways. Our culture isn’t just words – it’s the guiding principles that our game-changers live by, shaping our decisions every single day.

Our Operating Philosophy

Visibility, velocity, value

Three principles guide the way we operate as a business.

Visibility throughout the organization allows us to quickly see and address problems and opportunities.

Velocity lets us quickly adapt to and anticipate changes in the marketplace and in our clients’ businesses.

Value to our game-changers, clients, and shareholders is considered and upheld in all we do.