{"id":890,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:11","modified_gmt":"2026-02-17T03:06:11","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/it\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"890\" class=\"elementor elementor-890 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;per genitori\\nper studenti\\nda casa\\nall&#039;estero\\nper leader\\nper esploratori\\nper tutti&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Lavori<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tper&nbsp;genitori\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;studenti\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tda&nbsp;casa\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tall'estero\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;leader\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;esploratori\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;tutti\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/it\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Cerca per titolo o parola chiave del lavoro\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Localit\u00e0<\/option>\n                        <option value=\"\">Tutti i Paesi<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Algeria<\/option>\n                                                    <option value=\"Argentina\">Argentina<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Belgium\">Belgio<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bosnia ed Erzegovina<\/option>\n                                                    <option value=\"Brazil\">Brasile<\/option>\n                                                    <option value=\"Bulgaria\">Bulgaria<\/option>\n                                                    <option value=\"Canada\">Canada<\/option>\n                                                    <option value=\"China\">Cina<\/option>\n                                                    <option value=\"Colombia\">Colombia<\/option>\n                                                    <option value=\"Costa Rica\">Costa Rica<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Rep. Ceca<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Costa d&#039;Avorio<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Rep. Dominicana<\/option>\n                                                    <option value=\"Egypt\">Egitto<\/option>\n                                                    <option value=\"El Salvador\">El Salvador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francia<\/option>\n                                                    <option value=\"Georgia\">Georgia<\/option>\n                                                    <option value=\"Germany\">Germania<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecia<\/option>\n                                                    <option value=\"Guatemala\">Guatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">Ungheria<\/option>\n                                                    <option value=\"India\">India<\/option>\n                                                    <option value=\"Indonesia\">Indonesia<\/option>\n                                                    <option value=\"Ireland\">Irlanda<\/option>\n                                                    <option value=\"Italy\">Italia<\/option>\n                                                    <option value=\"Jamaica\">Giamaica<\/option>\n                                                    <option value=\"Japan\">Giappone<\/option>\n                                                    <option value=\"Jordan\">Giordania<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">Lettonia<\/option>\n                                                    <option value=\"Lithuania\">Lituania<\/option>\n                                                    <option value=\"Madagascar\">Madagascar<\/option>\n                                                    <option value=\"Malaysia\">Malaysia<\/option>\n                                                    <option value=\"Mexico\">Messico<\/option>\n                                                    <option value=\"Morocco\">Marocco<\/option>\n                                                    <option value=\"Netherlands\">Paesi Bassi<\/option>\n                                                    <option value=\"New Zealand\">Nuova Zelanda<\/option>\n                                                    <option value=\"Nicaragua\">Nicaragua<\/option>\n                                                    <option value=\"North Macedonia\">North Macedonia<\/option>\n                                                    <option value=\"Norway\">Norvegia<\/option>\n                                                    <option value=\"Peru\">Per\u00f9<\/option>\n                                                    <option value=\"Philippines\">Filippine<\/option>\n                                                    <option value=\"Poland\">Polonia<\/option>\n                                                    <option value=\"Portugal\">Portogallo<\/option>\n                                                    <option value=\"Romania\">Romania<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudita<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapore<\/option>\n                                                    <option value=\"Slovakia\">Slovacchia<\/option>\n                                                    <option value=\"South Africa\">Sudafrica<\/option>\n                                                    <option value=\"South Korea\">South Korea<\/option>\n                                                    <option value=\"Spain\">Spagna<\/option>\n                                                    <option value=\"Suriname\">Suriname<\/option>\n                                                    <option value=\"Sweden\">Svezia<\/option>\n                                                    <option value=\"Switzerland\">Svizzera<\/option>\n                                                    <option value=\"Thailand\">Thailandia<\/option>\n                                                    <option value=\"Tunisia\">Tunisia<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Emirati Arabi Uniti<\/option>\n                                                    <option value=\"United Kingdom\">United Kingdom<\/option>\n                                                    <option value=\"United States of America\">Stati Uniti<\/option>\n                                                    <option value=\"Vietnam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>AVVISO: avviso di frode di reclutamento<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tComprendere il nostro processo di reclutamento \u00e8 essenziale per proteggersi dalle truffe di reclutamento online, che sono in aumento. Prenditi un momento per rivedere il nostro processo di selezione, le policy di reclutamento e cosa puoi fare per segnalare attivit\u00e0 che ritieni fraudolente. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Per saperne di pi\u00f9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAbbiamo selezionato per te \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Vivi il potenziale di una carriera da innovatore <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtra per<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Cancella tutto<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtra per<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Lingua<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Tutte le lingue<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Citt\u00e0<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Tutte le citt\u00e0<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Categoria<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Tutte le categorie<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Applica (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"829\",\"campaign_id\":\"23993\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1755480\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Intune\/SCCM Architect(CSA) with Spanish\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer specializing in MECM (SCCM)\/Intune, you will serve as a trusted consultant and technical advisor to clients, designing, deploying, optimizing, and troubleshooting their Configuration Manager infrastructure and clients while enabling co-management with Microsoft Intune. You will also lead upgrades, software updates, task sequences, reporting, and knowledge transfer to help customers achieve reliable, high-performing endpoint management environments.<\/p><p><b>Key Responsibilities<\/b>\u00a0<\/p><ul><li><p>Design and architect enterprise-scale <span>health of the infrastructure<\/span><\/p><\/li><\/ul><ul><li><p>Lead modernization initiatives migrating on-premises collaboration platforms to Microsoft 365, managed with Microsoft Intune<\/p><\/li><\/ul><ul><li><p>Develop governance, security, and compliance strategies for collaboration workloads.\u00a0<\/p><\/li><\/ul><ul><li><p>Create technical roadmaps aligned to customer business objectives.\u00a0<\/p><\/li><\/ul><ul><li><p>Deliver architecture reviews and strategic advisory workshops.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Requirments:<\/b><\/p><p><\/p><ul><li><span><span>Windows Desktop\/Server Management using SCCM<\/span><\/span><\/li><li><span><span>SQL Server, Active Directory, Certificates, IIS, 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Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shabab.aunhikattu@concentrix.com\"},\"first_name\":\"Shabab Rahman Aunhikattu (101903776)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755446\",\"wid\":\"4a7f7ee28dba1023e7edc6c9cf300000\",\"descriptor\":\"Japanese Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"833\",\"campaign_id\":\"23982\",\"campaign_title\":\"Specialist, External Marketing R1755313\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist (Organic Social & Influencer Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are looking for a proactive and commercially minded Digital Marketing Specialist to join our marketing team and support the growth of multiple consumer brands across beauty, retail, and outdoor categories.\\nThis role is focused on organic social media and influencer marketing, with a strong emphasis on agency management, stakeholder engagement, content governance, and brand alignment. You will act as a key link between internal teams, external agencies, and brand stakeholders to ensure social content and influencer activity deliver against business objectives and brand standards.\\nThis is an excellent opportunity for someone who understands the social media landscape beyond publishing content and can confidently challenge agencies, manage multiple stakeholders, and contribute to social media strategy.\",\"long_description\":\"<p><span><span><b>Key Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>Organic Social Media Management<\/b><\/span><\/span><\/p><ul><li><span><span>Support the planning and execution of organic social media activity across company brands.<\/span><\/span><\/li><li><span><span>Review and approve social media calendars developed by agencies.<\/span><\/span><\/li><li><span><span>Ensure content aligns with brand guidelines, campaign objectives, and business priorities.<\/span><\/span><\/li><li><span><span>Manage and optimize content across key platforms, particularly <b>Instagram<\/b> and <b>TikTok<\/b>.<\/span><\/span><\/li><li><span><span>Work closely with paid media partners by sharing approved content and coordinating campaign requirements.<\/span><\/span><\/li><\/ul><p><span><span><b>Influencer Marketing<\/b><\/span><\/span><\/p><ul><li><span><span>Lead influencer marketing initiatives in collaboration with agency partners.<\/span><\/span><\/li><li><span><span>Review influencer proposals and recommendations.<\/span><\/span><\/li><li><span><span>Evaluate influencer partnerships against campaign goals and target audiences.<\/span><\/span><\/li><li><span><span>Support the development of influencer strategies and activation plans.<\/span><\/span><\/li><li><span><span>Monitor campaign performance and provide recommendations for improvement.<\/span><\/span><\/li><\/ul><p><span><span><b>Agency Management<\/b><\/span><\/span><\/p><ul><li><span><span>Serve as the primary day-to-day contact for external social media and influencer agencies.<\/span><\/span><\/li><li><span><span>Review agency plans, challenge recommendations when necessary, and ensure high-quality execution.<\/span><\/span><\/li><li><span><span>Provide feedback on content, creative concepts, and campaign delivery.<\/span><\/span><\/li><li><span><span>Ensure agencies remain aligned with brand objectives and performance expectations.<\/span><\/span><\/li><\/ul><p><span><span><b>Stakeholder Management<\/b><\/span><\/span><\/p><ul><li><span><span>Collaborate closely with Brand, Legal, Commercial, and Marketing teams.<\/span><\/span><\/li><li><span><span>Gather requirements and translate business objectives into actionable agency briefs.<\/span><\/span><\/li><li><span><span>Present updates, recommendations, and performance summaries to stakeholders.<\/span><\/span><\/li><li><span><span>Build strong working relationships across multiple departments and brands.<\/span><\/span><\/li><\/ul><p><span><span><b>Campaign Planning &amp; Strategy<\/b><\/span><\/span><\/p><ul><li><span><span>Support quarterly and annual social media planning.<\/span><\/span><\/li><li><span><span>Contribute to campaign strategy development by understanding budgets, objectives, and KPIs.<\/span><\/span><\/li><li><span><span>Create clear and effective briefs that enable agencies to deliver against business goals.<\/span><\/span><\/li><li><span><span>Review agency executions and ensure they accurately reflect approved briefs.<\/span><\/span><\/li><\/ul><p><span><span><b>Reporting &amp; Performance Analysis<\/b><\/span><\/span><\/p><ul><li><span><span>Monitor campaign and channel performance against agreed KPIs.<\/span><\/span><\/li><li><span><span>Create presentations and performance reports for internal stakeholders.<\/span><\/span><\/li><li><span><span>Translate social media data into meaningful business insights.<\/span><\/span><\/li><li><span><span>Support the development of recommendations to improve future campaigns.<\/span><\/span><\/li><\/ul><p><span><span><b>Administrative &amp; Coordination Support<\/b><\/span><\/span><\/p><ul><li><span><span>Coordinate product sample requests and distribution.<\/span><\/span><\/li><li><span><span>Support vendor and purchase order processes as required.<\/span><\/span><\/li><li><span><span>Assist with internal marketing administration and project coordination activities.<\/span><\/span><\/li><\/ul><p><span><span><b>Requirements<\/b><\/span><\/span><\/p><p><span><span><b>Essential<\/b><\/span><\/span><\/p><ul><li><span><span>2&#43; years of experience in Digital Marketing, Social Media Marketing, Influencer Marketing, or a related role.<\/span><\/span><\/li><li><span><span>Hands-on experience managing <b>organic social media channels<\/b>, particularly <b>Instagram and TikTok<\/b>.<\/span><\/span><\/li><li><span><span>Experience working with external agencies and managing multiple stakeholders.<\/span><\/span><\/li><li><span><span>Strong understanding of social media strategy, content planning, and influencer marketing.<\/span><\/span><\/li><li><span><span>Ability to assess creative content against brand guidelines and campaign objectives.<\/span><\/span><\/li><li><span><span>Experience creating briefs and coordinating campaign delivery.<\/span><\/span><\/li><li><span><span>Excellent communication and presentation skills.<\/span><\/span><\/li><li><span><span>Strong organizational skills with the ability to manage multiple projects simultaneously.<\/span><\/span><\/li><li><span><span>Commercial awareness and understanding of marketing KPIs.<\/span><\/span><\/li><li>At least 6 months of experience within Concentrix<\/li><li>Primary and Secondary KPIs on target in the past 6 months<\/li><li>No PIP or written warnings in the past 6 Months<\/li><li>Absenteeism record will also be taken into account as part of the recruitment process.<\/li><\/ul><p><span><span><b>Preferred<\/b><\/span><\/span><\/p><ul><li><span><span>Experience within the <b>beauty, cosmetics, retail, lifestyle, or outdoor sectors<\/b>.<\/span><\/span><\/li><li><span><span>Experience working with influencer marketing platforms and tools.<\/span><\/span><\/li><li><span><span>Familiarity with social media analytics platforms such as <b>Sprout Social<\/b> or similar.<\/span><\/span><\/li><li><span><span>Exposure to reporting and dashboard tools such as <b>Power BI<\/b>.<\/span><\/span><\/li><li><span><span>Experience preparing presentations and stakeholder review decks.<\/span><\/span><\/li><\/ul><p><span><span><b>What We Offer<\/b><\/span><\/span><\/p><ul><li><span><span>Competitive salary<\/span><\/span><\/li><li><span><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/span><\/li><li><span><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/span><\/li><li><span><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/span><\/li><li><span><span>Bonus for important life events<\/span><\/span><\/li><li><span><span>Additional medical plan: health and dental care<\/span><\/span><\/li><li><span><span>Life and Disability insurance<\/span><\/span><\/li><li><span><span>Sport Card (co-financed by the employer)<\/span><\/span><\/li><li><span><span>Discounts on various goods and services<\/span><\/span><\/li><li><span><span>5 additional days for educational purposes<\/span><\/span><\/li><\/ul><p><span><span><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria<\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1755313\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-13T20:04:20.699+08:00\",\"created_at\":\"2026-08-13T18:05:09.204+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0411\",\"descriptor\":\"Specialist, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383124\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\/apply\",\"job_requisition_id\":\"R1755313\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1755313\",\"wid\":\"ff66e87ffaae1023ede69017585e0000\",\"descriptor\":\"Digital Marketing Specialist (Organic Social & Influencer Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>n\/a<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"479\",\"campaign_id\":\"2826\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Michael Kors(Copy - 08\/13\/26  2:30:04)\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R8000<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>6 months&rsquo; International Call Centre Experience <strong>(Essential)<\/strong> <strong>AND\/OR<\/strong> 12 months&rsquo; high-end retail experience with international brands <strong>(Advantageous) OR <\/strong>Experience in CS correspondence work<strong> (Advantageous)<\/strong><\/li>\\n<li>Passed Grade 12 \/ Matric <strong>(Essential)<\/strong><\/li>\\n<li>B2 English Language<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2&nbsp;<br \/>dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nightshift Shift Allowance<\/strong>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and address users&rsquo; needs pre- and post-sales.&nbsp;<\/li>\\n<li>Ensure focus as the main priority, always offering customers purchasing options over the phone and\/or any new available sales channels.<\/li>\\n<li>Support customers with suitable substitutions for out-of-stock items and\/or special occasion products.<\/li>\\n<li>Identify potential sales opportunities from customers who contact post-sales assistance.<\/li>\\n<li>Be able to detect customer &ldquo;needs and wants&rdquo; to provide detailed guidance on available products and support them on the purchasing and payment process.&nbsp;<\/li>\\n<li>Provide guidance, advice, and an exquisite customer service, transmitting a feeling of pride in the brand, and be a truly &ldquo;Brand Ambassador<\/li>\\n<li>Report and escalate customer issues when placing orders which affect sales performance (stock, payment issues, etc.).<\/li>\\n<li>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.<\/li>\\n<li>Escalate potential service issues through corresponding flow.<\/li>\\n<li>Follow all the processes and procedures of the project.<\/li>\\n<li>Ensure contractual SLA is maintained.&nbsp;<\/li>\\n<li>Provide cover for other Agents in their absence, either within the same team or across teams.&nbsp;<\/li>\\n<li>Liaise with Team Leaders on specific projects where requested.<\/li>\\n<li>Understand and comply with administrative duties including holiday, sickness, and overtime forms in a timely and accurate manner.&nbsp;<\/li>\\n<li>Attend regular Team Meetings.&nbsp;<\/li>\\n<li>Work on additional tasks required by Supervisor or Mentor connected to keeping up&nbsp;<br \/>the service performance, quality, and customer satisfaction<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2826\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-13T14:31:08.353Z\",\"created_at\":\"2026-08-13T14:30:04.284Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"37\"},{\"id\":\"834\",\"campaign_id\":\"23968\",\"campaign_title\":\"Specialist, Sales Trainer R1749844\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Trainer - Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.\",\"long_description\":\"<p><b>Duties<\/b><\/p><ul><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work from home<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1749844\",\"location\":\"Mexico City, Ciudad de 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Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"835\",\"campaign_id\":\"23967\",\"campaign_title\":\"Sr. Director, External Reporting R1748176\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Director, External Reporting\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We are seeking an experienced Senior Director, External Reporting, to lead the preparation and accuracy of all external financial reporting including filings with the Securities and Exchange Commission (SEC) and providing leadership to the team responsible for external reporting. \\n\\nTHIS ROLE IS LOCATED IN CINCINNATI, OHIO.\",\"long_description\":\"<p><b>Key Responsibilities:<\/b><\/p><ul><li>Direct monthly financial consolidations, delivering reporting and compliance packages to senior leadership<\/li><li>Lead the preparation of various quarterly and annual reports for the SEC and the U.S. Commerce and Treasury Department<\/li><li>Lead the drafting of comprehensive financial statements, annual reports and management disclosures for corporate filings<\/li><li>Interact frequently with financial management and other corporate finance disciplines, providing guidance on complex accounting matters including acquisition accounting, revenue recognition, pension accounting, etc.<\/li><li>Quarterly interactions with the Audit Committee of the Board of Directors regarding SEC filings<\/li><li>Serve as subject matter expert for financial reporting and accounting for Concentrix<\/li><li>Maintain\u00a0documentation supporting all Concentrix public reporting<\/li><li>Develop Concentrix&#39;s strategy for external reporting<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field with significant years of relevant experience preferred (either in similar roles with public companies or in public accounting serving US SEC registrants)<\/li><li>Mastery of communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates<\/li><li>Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact<\/li><li>Demonstrated ability to lead strategy behind mentoring and coaching for team(s) and to act as leadership advisor to the external reporting team<\/li><li>\u00a0<span>Demonstrated ability to champion significant projects, programs, and business initiatives \u00a0\u00a0\u00a0<\/span><\/li><li>Extensive understanding of the organization&#39;s business operations and industry<\/li><li>Knowledgeable of emerging trends and industry practices<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $195,000 to $230,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is August 15, 2026.<\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click <a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click <a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><\/p><p><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1748176\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"190000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-13T06:05:30.452+08:00\",\"created_at\":\"2026-08-13T06:04:22.474+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Sr-Director--External-Reporting_R1748176-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Financial Planning and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Financial Planning and Analysis\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2801\",\"descriptor\":\"Sr. Director, External Reporting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383055\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Sr-Director--External-Reporting_R1748176-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Sr-Director--External-Reporting_R1748176-1\/apply\",\"job_requisition_id\":\"R1748176\"}],\"organizations\":[{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS01\"},{\"wid\":\"8494b083b9b801cd2ef15180a06e571f\",\"descriptor\":\"(CORP) External Reporting\",\"reference_id\":\"EXTERNALRPTG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Would you like to join a Fortune 500 company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a remote <span>Temporary Recruiter <\/span>\u00a0position at Concentrix is the right place for you!<\/p><p><\/p><p>As a remote <span>Temporary Recruiter <\/span>, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost <span>learning and leadership development <\/span><span>programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As a <span>Temporary Recruiter <\/span>\u00a0working from home, you will:<\/p><ul><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><li>Flexible working hours Monday-Friday 8am-8pm EST with potential overtime available.<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Temporary Recruiter <\/span>\u00a0remote role include:<\/p><ul><li>18 Years of age or older with a completed High School Diploma or GED <b>-Required<\/b><\/li><li>Candidates must possess 1 to 3 years of experience in recruitment and demonstrate confidence handling high volume- <b>Required<\/b><\/li><li><b>For Internal Applicants<\/b>-Must be meeting or exceeding performance expectations in current role -<b> Required<\/b><\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficiency in Microsoft Office<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><li>Must\u00a0reside\u00a0in the United States and have a valid U.S. address for residence\u00a0<\/li><\/ul><p><\/p><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li>The base salary for this position is <span>$26.00\/hr plus a Completion Loyalty Bonus of $2,500.00 <\/span>(pay rate will not be below the applicable minimum wage) Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a <span>401(k) retirement plan<\/span>, paid time off, and holidays.<\/li><li>Paid training and lucrative employee referral program.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it.<\/li><li>Health and wellness programs with trained partners to help promote a healthy you.<\/li><li>Mentorship programs that support your rewarding career journey.<\/li><li>Work-from-home convenience with company-supplied technologies.<\/li><li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/li><li>A range of other perks and benefits.<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><\/p><p><b><span>JOB AVAILABILITY<\/span><\/b>\u00a0<\/p><p><\/p><p><span>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0\u00a0The deadline\u00a0to apply\u00a0for this position is:\u00a0<\/span><span>8\/16\/2026<\/span><span>.<\/span>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754444\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"54080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-13T04:04:46.085+08:00\",\"created_at\":\"2026-08-13T02:04:27.587+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Temporary-Recruiter--Remote-_R1754444-1\/apply\",\"head_count\":\"9\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383027\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Temporary-Recruiter--Remote-_R1754444-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Temporary-Recruiter--Remote-_R1754444-1\/apply\",\"job_requisition_id\":\"R1754444\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d72609801ada3774e1e3c0644c1\",\"descriptor\":\"(SITE) DELIVERY RECRUITMENT\",\"reference_id\":\"RECRUITMENT-DEL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"becky.keppler@concentrix.com\"},\"first_name\":\"Becky Keppler (101364909)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1754444\",\"wid\":\"2b826b9c99e21023b82f2d524e820000\",\"descriptor\":\"Temporary Recruiter (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"837\",\"campaign_id\":\"23931\",\"campaign_title\":\"Recruiter II R1754835\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter (Onsite)\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Recruiter II ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>Recruiter<\/span> position at Concentrix is the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Recruiter<\/span>, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost <span>learning and leadership development <\/span><span>programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a Recruiter<\/span>, you will:<\/p><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><li>Deliver expert customer experiences\u2026with a smile.<\/li><\/ul><p><\/p><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Recruiter<\/span> role include:<\/p><ul><li>18 Years of age or older with a completed High School Diploma or GED - <b>Required<\/b><\/li><li>Must have 2-3 years of recruiting experience and making Outbound calls- <b>Required<\/b><\/li><li>Proven success in complex recruiting environments, including multi-site support, partnership with challenging hiring managers, and management of high-volume requisitions<\/li><li>Must demonstrate resilience, strong stakeholder management skills, and the ability to remain composed and effective under pressure in a high-velocity environment<\/li><li><b>For Internal Applicants<\/b>-Must be meeting or exceeding performance expectations in current role \u2013<b> Required<\/b><\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multitask, prioritize, and meet timelines on deliverables<\/li><li>Proficiency in Microsoft Office<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$20.00-23.00\/hr,<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a <span>401(k) retirement plan<\/span>, paid time off, and holidays.<\/li><li>Paid training and lucrative employee referral program.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it.<\/li><li>Health and wellness programs with trained partners to help promote a healthy you.<\/li><li>Mentorship programs that support your rewarding career journey.<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/li><li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li><li>A range of other perks and benefits.<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b><span>JOB AVAILABILITY<\/span><\/b>\u00a0<\/p><p><\/p><p><span>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0\u00a0The deadline\u00a0to apply\u00a0for this position is:\u00a0<\/span><b><span>8\/19\/2026<\/span><\/b><span>.<\/span>\u00a0<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754835\",\"location\":\"Farmington Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-13T04:04:45.549+08:00\",\"created_at\":\"2026-08-13T00:07:08.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1754835-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383019\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1754835-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1754835-1\/apply\",\"job_requisition_id\":\"R1754835\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>The Technical Representative, IT Operations (TCF) works within established procedures with a moderate degree of supervision and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Technical Business Analyst<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 Days a Week)<\/b><\/p><p><br \/>We are looking for a highly analytical Technical Business Analyst with 8&#43; years of experience to help bridge business needs, system behavior, and engineering execution. In this role, you will translate complex business goals into clear technical requirements, uncover root causes behind system and user issues, and partner closely with product, architecture, UX, and engineering teams to drive successful end-to-end delivery. This is an exciting opportunity for someone who thrives in a collaborative Agile environment and enjoys working across web, mobile, and integrated systems.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Develop a strong understanding of <b>system behavior across applications, platforms, and integrations.<\/b><\/li><li>Analyze user-reported issues through root cause investigation, data validation, and structured documentation of findings.<\/li><li>Partner with Product Management to <b>refine high-level business needs into detailed software and system requirements.<\/b><\/li><li>Break down business and product requirements into epics, features, and granular user stories with clear acceptance criteria.<\/li><li>Collaborate with technical leads and engineering teams to proactively <b>explore current-state system<\/b>s and <b>understand existing application functionality.<\/b><\/li><li>Define requirements that account for <b>workflows, system integrations, data mapping<\/b>, dependencies, edge cases, and user experience considerations.<\/li><li>Create and <b>maintain integration requirements<\/b>, including <b>interface specifications and documentation for connected systems.<\/b><\/li><li>Work closely with UX designers to ensure requirements align with intended customer and user journeys for web and native mobile applications.<\/li><li>Support Agile product planning, release planning, backlog refinement, and sprint planning activities in partnership with Project Managers and Scrum Masters.<\/li><li>Facilitate effective communication between technical and non-technical stakeholders to drive alignment and delivery confidence.<\/li><li>Translate business objectives into scalable technical solutions that support functionality, usability, and operational efficiency.<\/li><li>Operate with a high degree of ownership, initiative, and independence while contributing to a collaborative team environment.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>8&#43; years of experience<\/b> working on software application or development projects as a <b>Technical Business Analyst<\/b>.<\/li><li>Experience ensuring requirements fully capture workflows, data needs, integrations, business rules, edge cases, and user interactions.<\/li><li>Experience partnering with development teams building <b>web and native mobile applications<\/b>.<\/li><li>Experience using <b>Azure DevOps, Jira<\/b>, or similar tools for backlog management and software release planning.<\/li><li>Hands-on experience with <b>API integrations, API documentation, and database-related analysis.<\/b><\/li><li>Familiarity with observability and troubleshooting tools such as <b>Splunk, App Insights, DataDog<\/b>, or similar platforms is a plus.<\/li><li>Excellent analytical, problem-solving, and troubleshooting skills.<\/li><li>Strong written and verbal <b>English communication skills<\/b>.<\/li><li><span>Ability to work effectively with minimal supervision in a fast-paced, delivery-focused environment<\/span><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#Omaha<\/b><\/p><p><b>#Nebraska<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754979\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-13T02:04:27.927+08:00\",\"created_at\":\"2026-08-12T08:03:57.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/Technical-Business-Analyst_R1754979-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68102\",\"primary_location\":{\"id\":\"US-OMA-S15TH-01\",\"wid\":\"c3b6ee994f08010e6ac8a936876a0000\",\"descriptor\":\"USA Omaha - 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 SAP Sales and Service Cloud\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Senior IT Project Manager - \u00a0SAP Sales and Service Cloud<\/b><\/p><p><b>Location: Bothell, WA - Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p>We\u2019re seeking a seasoned Senior IT Project Manager to lead complex enterprise IT initiatives within a regulated electric and gas utility environment. In this role, you will own the full project lifecycle\u2014from project definition and planning through implementation, release coordination, and stakeholder adoption\u2014while driving delivery against scope, cost, schedule, and quality commitments. This assignment is centered on enhancements to a recently deployed SAP Sales and Service Cloud platform, including expansion to additional user communities, with strong ownership of demand intake, backlog prioritization, and release sequencing in an iterative delivery model.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead end-to-end delivery of enterprise IT projects from initiation through implementation and stabilization.<\/li><li>Develop and maintain comprehensive project plans, milestones, timelines, budgets, and status reporting.<\/li><li>Drive accountability for project scope, cost, schedule, quality, and overall delivery outcomes.<\/li><li>Manage enhancements and rollout activities for\u00a0SAP Sales and Service Cloud\u00a0across expanding enterprise user groups.<\/li><li>Own demand intake, delivery pipeline governance, backlog prioritization, and release sequencing in an iterative or hybrid Agile environment.<\/li><li>Establish clear communication plans and provide consistent updates to project teams, business stakeholders, leadership, and third-party partners.<\/li><li>Provide day-to-day direction to cross-functional resources spanning business users, internal IT teams, and system integrators.<\/li><li>Coordinate project governance activities, including risk management, issue resolution, dependency tracking, and decision escalation.<\/li><li>Ensure structured change management and change control practices are followed within a compliance-sensitive, regulated environment.<\/li><li>Prepare and maintain core project documentation, including charters, plans, RAID logs, status reports, financial tracking, and executive summaries.<\/li><li>Partner with stakeholders to align business priorities with technical delivery plans and release readiness.<\/li><li>Support successful user adoption by coordinating implementation planning, stakeholder engagement, and organizational change activities.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>12&#43; years of IT project management experience, including 8&#43; years leading enterprise application projects end to end.<\/li><li>Utilities domain experience, including IT project delivery for a regulated\u00a0electric, gas, or combination utility.<\/li><li>Working knowledge of the utility customer landscape and the operational demands of regulated environments.<\/li><li>Hands-on project delivery experience with\u00a0SAP Sales and Service Cloud, including implementation, enhancement, or user community rollout.<\/li><li>Demonstrated success managing project scope, cost, schedule, and quality for initiatives of similar size and complexity.<\/li><li>Experience leading\u00a0iterative or hybrid Agile delivery, including pipeline management, backlog prioritization, and release planning.<\/li><li>Proven ability to direct cross-functional teams across business, IT, and third-party delivery partners.<\/li><li>Experience with structured change management and formal change control processes.<\/li><li>Strong background in project documentation, executive status reporting, and budget tracking.<\/li><li>Advanced proficiency with\u00a0MS Project, Visio, Excel, and Word.<\/li><li>Excellent communication, interpersonal, negotiation, leadership, planning, decision-making, analytical, and problem-solving skills.<\/li><li><b>Preferred:<\/b> Exposure to\u00a0SAP IS-U \/ S\/4HANA Utilities billing\u00a0and related\u00a0FI-CA\u00a0and\u00a0FI\/CO\u00a0integration.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#Concentrix<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#LI-Onsite<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754938\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-13T02:04:27.066+08:00\",\"created_at\":\"2026-08-12T06:04:28.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager----SAP-Sales-and-Service-Cloud_R1754938\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383054\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager----SAP-Sales-and-Service-Cloud_R1754938\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager----SAP-Sales-and-Service-Cloud_R1754938\/apply\",\"job_requisition_id\":\"R1754938\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1754938\",\"wid\":\"7ddd7f2429f91023796645f4f06b0000\",\"descriptor\":\"Senior IT Project Manager -  SAP Sales and Service Cloud\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Senior IT Project Manager to manage the entire project lifecycle from project definition through implementation for enterprise IT initiatives at a regulated electric and gas utility. Accountable for meeting agreed scope, cost, schedule, and quality measures. Develops the project plan and drives project milestones; establishes an effective communication plan with the project team and key stakeholders; provides day-to-day direction to project resources; and ensures effective change management occurs throughout the course of the project. Responsible for preparation of documentation, status reports, and budgets. The current assignment supports enhancements to a recently deployed SAP Sales and Service Cloud platform and extension of that platform to additional user communities across the enterprise, delivered iteratively \u2014 so the role also owns demand intake, backlog prioritization, and release sequencing.<\/b><\/p><p><\/p><p><b>Required Skills<\/b><\/p><ul><li><b>Utilities domain experience<\/b> \u2014 IT project delivery for a regulated electric, gas, or combination utility, with working knowledge of the utility customer landscape<\/li><li><b>SAP Sales and Service Cloud experience<\/b> \u2014 hands-on project delivery on the platform, including implementation, enhancement, or user community rollout<\/li><li>12&#43; years of IT project management experience, including 8&#43; years owning enterprise application projects end to end<\/li><li>Demonstrated accountability for scope, cost, schedule, and quality on projects of comparable size and complexity<\/li><li>Experience managing iterative or hybrid Agile delivery, including pipeline management, backlog prioritization, and release planning<\/li><li>Ability to provide day-to-day direction to cross-functional teams spanning business users, internal IT, and third-party system integrators<\/li><li>Structured change management and change control within a governed, compliance-sensitive environment<\/li><li>Preparation and ownership of project documentation, status reporting, and budget tracking<\/li><li>Specialized proficiency with MS Project, Visio, Excel, and Word<\/li><li>Excellent oral and written communication, interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis, and problem-solving skills<\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><p>Exposure to SAP IS-U \/ S\/4HANA Utilities billing and the associated FI-CA and FI\/CO integration<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"845\",\"campaign_id\":\"23855\",\"campaign_title\":\"Sr. Project Manager (TCF) R1754959\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Project Manager \u2014 Utility GIS\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Senior IT Project Manager \u2014 Utility GIS<\/b><\/p><p><b>Location: Bothell, WA - Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p>We are seeking a seasoned Senior IT Project Manager to lead enterprise IT initiatives within a regulated electric and gas utility environment. This role is ideal for a delivery-focused leader who can step into a critical, in-flight GIS project, quickly assess the current state, stabilize execution, and drive the program forward with confidence. You will own the full project lifecycle while ensuring alignment to scope, schedule, budget, quality, and stakeholder expectations in a governed, compliance-sensitive setting.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the end-to-end delivery of enterprise IT projects from project definition through implementation.<\/li><li>Assume ownership of an active GIS project at a critical stage and rapidly assimilate existing scope, plans, risks, dependencies, and stakeholder dynamics.<\/li><li>Stabilize project execution, re-establish momentum, and drive milestone achievement without a prolonged ramp-up period.<\/li><li>Develop, maintain, and manage detailed project plans, schedules, budgets, status reports, and project documentation.<\/li><li>Ensure project delivery meets agreed scope, cost, schedule, and quality targets.<\/li><li>Provide day-to-day leadership and direction to cross-functional project resources, including business stakeholders, internal IT teams, and third-party system integrators.<\/li><li>Establish and execute an effective communication plan for project teams, sponsors, and key stakeholders.<\/li><li>Identify, assess, escalate, and manage project risks, issues, assumptions, and dependencies.<\/li><li>Lead plan recovery efforts and support re-baselining activities where required to restore delivery confidence.<\/li><li>Drive structured change management and formal change control processes throughout the project lifecycle.<\/li><li>Facilitate stakeholder alignment, expectation management, negotiation, and escalation resolution under schedule pressure.<\/li><li>Support a disciplined, transparent delivery approach within a regulated utility and compliance-focused operating environment.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>8&#43; years of IT project management experience, including 5&#43; years leading enterprise application projects end to end.<\/li><li>Demonstrated experience delivering IT projects within a regulated electric, gas, or combination utility environment.<\/li><li>Working knowledge of utility network and asset landscapes.<\/li><li>Proven GIS project delivery experience, including implementation, upgrade, migration, or integration of enterprise geospatial platforms in operational environments.<\/li><li>Demonstrated success taking over an in-flight project mid-lifecycle, including rapid current-state assessment, delivery recovery, and re-baselining when needed.<\/li><li>Strong track record of accountability for scope, cost, schedule, and quality on projects of similar size and complexity.<\/li><li>Experience leading cross-functional teams spanning business users, IT, and external implementation partners.<\/li><li>Experience with structured change management and change control in governed, compliance-sensitive organizations.<\/li><li>Strong capability in project documentation, executive status reporting, and budget tracking.<\/li><li>Excellent oral and written communication, interpersonal, negotiation, planning, leadership, decision-making, analytical, and problem-solving skills.<\/li><li>Demonstrated composure, credibility, and sound judgment when managing stakeholders in high-pressure situations.<\/li><li>Specialized proficiency in MS Project, Visio, Excel, and Word.<\/li><li><b>Preferred:<\/b> Experience with\u00a0<b>ArcGIS Utility<\/b> Network\u00a0or comparable geospatial utility platforms.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#Concentrix<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#LI-Onsite<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1754959\",\"wid\":\"351f88f2d477102379c0cdd311160000\",\"descriptor\":\"Senior IT Project Manager \u2014 Utility GIS\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-27\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Senior IT Project Manager to manage the entire project lifecycle from project definition through implementation for enterprise IT initiatives at a regulated electric and gas utility. Accountable for meeting agreed scope, cost, schedule, and quality measures. Develops the project plan and drives project milestones; establishes an effective communication plan with the project team and key stakeholders; provides day-to-day direction to project resources; and ensures effective change management occurs throughout the course of the project. Responsible for preparation of documentation, status reports, and budgets. This assignment requires taking over an in-flight GIS project at a critical stage, so the role demands rapid assimilation of existing scope, plan, risks, and stakeholder relationships, and the ability to stabilize delivery and re-establish momentum without a ramp-up period.<\/p><p><\/p><p><\/p><p><\/p><p><b>Title: Senior IT Project Manager \u2014 Utility GIS<\/b><\/p><p><b>Location: Bothell, WA - Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p><b>Required Skills<\/b><\/p><ul><li>Utilities domain experience \u2014 IT project delivery for a regulated electric, gas, or combination utility, with working knowledge of the utility network and asset landscape<\/li><li>GIS project delivery experience \u2014 implementation, upgrade, migration, or integration of enterprise geospatial platforms in an operational environment<\/li><li>Demonstrated experience assuming ownership of an in-flight project mid-lifecycle, including rapid assessment of current state, plan recovery, and re-baselining where required<\/li><li>8&#43; years of IT project management experience, including 5&#43; years owning enterprise application projects end to end<\/li><li>Demonstrated accountability for scope, cost, schedule, and quality on projects of comparable size and complexity<\/li><li>Ability to provide day-to-day direction to cross-functional teams spanning business users, internal IT, and third-party system integrators<\/li><li>Structured change management and change control within a governed, compliance-sensitive environment<\/li><li>Preparation and ownership of project documentation, status reporting, and budget tracking<\/li><li>Composure and credibility with stakeholders under schedule pressure, including escalation, negotiation, and expectation reset<\/li><li>Specialized proficiency with MS Project, Visio, Excel, and Word<\/li><li>Excellent oral and written communication, interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis, and problem-solving skills<\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 ArcGIS Utility Network experience, or comparable platforms<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"846\",\"campaign_id\":\"23840\",\"campaign_title\":\"Recruiter II R1754425\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II (Onsite)\",\"street\":\"USA Hickory NC\",\"address\":\"USA Hickory NC\",\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Join a world-class team in Hickory NC, as a Team Leader! The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW <\/span><span>CAREER<\/span><span> POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking <\/span><span>for a career change with <\/span><span>a <\/span><span>forward-thinking<\/span><span> global <\/span><span>organization<\/span><span> <\/span><span>that <\/span><span>nurtures<\/span><span> a<\/span><span> true people-first<\/span><span>, <\/span><span>inclusive<\/span><span> <\/span><span>culture<\/span><span> and a genuine sense of belonging<\/span><span>? Would you like to join a <\/span><span>Fortune 500 <\/span><span>company that <\/span><span>earns<\/span><span> <\/span><span>\u201c<\/span><\/span><b><span>World\u2019s <\/span><span>Best Work<\/span><span>places<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span> <\/span><span>\u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span> and <\/span><span>\u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span> <\/span><\/span><span><span>awards every year? Then <\/span><\/span><span><span>a onsite &#34;Recruiter II&#34;<\/span><\/span><span><span> position at Concentrix is the <\/span><span>right <\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a onsite &#34;Recruiter II&#34;<\/span><\/span><span><span>, <\/span><span>you\u2019ll<\/span><span> join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER <\/span><span>GROWTH <\/span><span>AND <\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is <\/span><span>a great opportunity<\/span><span> <\/span><span>to <\/span><span>reimagine<\/span><span> a<\/span><span>n all-<\/span><span>new<\/span><span> career<\/span><span> journey<\/span><span> and develop \u201cfriends for life\u201d<\/span><span> at the same time.<\/span><span> <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>technologies<\/span><span>, <\/span><span>and <\/span><span>ongoing<\/span><span> <\/span><span>support<\/span><span> <\/span><span>you\u2019ll<\/span><span> need<\/span><span> to succeed.<\/span><span> Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s <\/span><span>real <\/span><span>career (and personal)<\/span><span> <\/span><span>growth <\/span><span>potential<\/span><span>. In fact, <\/span><span>a<\/span><span>bout 80% of <\/span><span>our managers and leaders have been promoted<\/span><span> from within<\/span><span>!<\/span><span> <\/span><span>T<\/span><span>hat\u2019s<\/span><span> why <\/span><span>w<\/span><span>e offer <\/span><span>a range of <\/span><span>no-cost <\/span><\/span><span><span>learning and leadership development <\/span><span>programs<\/span><span> designed <\/span><span>to <\/span><span>set you on your way to <\/span><span>the kind of career <\/span><span>you<\/span><span>\u2019ve<\/span><span> <\/span><span>always envisioned<\/span><\/span><\/p><\/div><h2><\/h2><h2><\/h2><h2><\/h2><p><\/p><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As<\/span><span> <\/span><\/span><span><span>a onsite<\/span><span> &#34;Recruiter II&#34;<\/span><\/span><span><span>, you<\/span><span> will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><\/p><p><\/p><div><p><b><span>YOUR <\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our <\/span><span>skills<\/span><span>, integrity, and <\/span><span>genuine<\/span><span> compassion will <\/span><span>deliver<\/span><span> value <\/span><span>and success <\/span><span>with every <\/span><span>customer <\/span><span>interaction. <\/span><span>Other qualifications<\/span><span> for <\/span><span>our onsite &#34;Recruiter II&#34;<\/span><\/span><span><span> <\/span><span>role include<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Less than two years of relevant experience<\/li><li><span><span>18 Years of age or older with a completed High School Diploma or GED <\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/li><li><span><span>Must <\/span><span>reside<\/span><span> in the United States <\/span><span>and<\/span><span> have a valid U.S. address for residence<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li><span>&#34;Workday&#34; experience is <u><i><b>preferred<\/b><\/i><\/u><\/span><\/li><li><span><u><i><b>MUST<\/b><\/i><\/u> be comfortable working onsite at the Hickory, NC location<\/span><\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><li><b>Specifically for internal applicants:<\/b> <span><u><i><b>Must <\/b><\/i><\/u>have at least 1 year of tenure with Concentrix. A<\/span><span>dministrative\/computer skills are <u><i><b>required<\/b><\/i><\/u>, along with the above requirements listed.<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><\/h2><p><\/p><p><\/p><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our <\/span><span>company\u2019s <\/span><span>Culture <\/span><span>Beliefs<\/span><span> says, \u201cWe <\/span><span>champion our people<\/span><span>.\u201d<\/span><span> <\/span><span>That\u2019s<\/span><span> why w<\/span><span>e invest in our <\/span><span>game-changers<\/span><span>, our <\/span><span>infrastructure, and <\/span><span>our capabilities<\/span><span> to ensure long-term success for <\/span><span>both <\/span><span>our <\/span><span>teams and our <\/span><span>clients<\/span><span>. And <\/span><span>we<\/span><span>\u2019<\/span><span>ll<\/span><span> invest in <\/span><span>YOU<\/span><span> to aid <\/span><span>in your c<\/span><span>areer<\/span><span> <\/span><span>path <\/span><span>and <\/span><span>in <\/span><span>your<\/span><span> personal<\/span><span> development. In this role, <\/span><span>you<\/span><span>\u2019ll<\/span><span> also<\/span><span> be provided with<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><ul><li><p><span><span>The base salary <\/span><\/span><span><span>range<\/span><\/span><span><span> for this position is <\/span><\/span><span><span>$20.00- $23.00 an <\/span><span>hour<\/span><\/span><span><span> <\/span><span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this <\/span><span>role include medical, dental, and vision insurance, <\/span><span>a <\/span><span>comprehensive employee <\/span><span>assistance<\/span><span> program (EAP), <\/span><span>a <\/span><\/span><span><span>401(k) retirement<\/span><span> plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span> and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span> enrollment option to access pay &#34;early,&#34; when you want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to <\/span><span>help <\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern, <\/span><span>state-of-the-art<\/span><span> <\/span><span>office setting with <\/span><span>advanced technologies and <\/span><span>a great team<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span> and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span> groups in the following topics: Network of Women, Black Professionals, <\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, <\/span><span>OneEarth<\/span><span> Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other <\/span><span>perks<\/span><span> and benefits<\/span><span>.<\/span><\/span><\/p><\/li><\/ul><\/div><p><\/p><p><\/p><p><\/p><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span> <\/span><span>YOU<\/span><span>!\u00a0 <\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover <\/span><span>why <\/span><span>half a million <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p><p><\/p><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is:\u202f 8\/21\/2026<\/span><\/span><span><span>.<\/span><\/span><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754425\",\"location\":\"Hickory, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"39998.4\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-12T06:04:28.331+08:00\",\"created_at\":\"2026-08-12T00:04:44.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\/apply\",\"job_requisition_id\":\"R1754425\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Network Engineer\u2019s role is to support and secure infrastructure throughout Concentrix CVG Philippines. This includes planning, developing, installing, configuring, maintaining, supporting and optimizing all network and security hardware software and communication links and involved in the next wave of security offerings. Outstanding opportunity for a network engineer with either Cisco ASA ; Fortigate, Palo alto hands on experience. Engineer should have hands-on experience in network routing and Switching and in depth knowledge of Routing and Switching and troubleshooting skill to resolve issue quickly.<br \/>\u00a0<br \/>The Network Engineer is part of our 24x7 first level support network team focused on both network outages as well as network-related projects. The candidate will be accountable for day-to-day network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. The position requires good organizational skills, attention to detail, the ability to troubleshoot and logically solve problems.<br \/>To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. This role is accountable for implementing, administer, and troubleshoot network devices including WIFI, firewalls, routers, switches, and controllers. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h1><b>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/b><\/h1><p><\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as <span>needed\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for <span>billable\/non-billable<\/span> hours, forecasting, budgeting, etc.)<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal <span>requirements\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)\u00a0<\/p><p>\u2022 Create and maximize relationships with client <span>partners\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational <span>performance\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental <span>coaching\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely <span>manner\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous <span>improvement\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u2022 Attend business reviews with the <span>client\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><div><h1><b>Candidate Profile<\/b><\/h1><ul><li><p><b>Operation Manager experienced is required, preferably within a customer service, operations, or contact center environment.<\/b><\/p><\/li><li><p><b>Languages: Polish (C1\/C2) and English (B2 or higher) communication skills.<\/b><\/p><\/li><li><p>Proven ability to lead, motivate, coach, and develop high-performing teams.<\/p><\/li><li><p>Experience providing constructive feedback, performance coaching, and development plans to support employee growth and business results.<\/p><\/li><li><p>Strong analytical and problem-solving skills, with the ability to identify process improvements and drive operational excellence.<\/p><\/li><li><p>Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.<\/p><\/li><li><p>Confident communicator, capable of building effective relationships with both internal and external stakeholders.<\/p><\/li><li><p>Demonstrated resilience and ability to perform effectively in a dynamic, fast-paced environment.<\/p><\/li><li><p>Customer-focused mindset with a strong commitment to delivering exceptional service and maintaining high standards of support.<\/p><\/li><li><p>Flexibility to work a schedule aligned with business and client needs.<\/p><\/li><li><p>Previous contact center, BPO, or customer operations experience is highly desirable.<\/p><\/li><li><p>Associate&#39;s or Bachelor&#39;s degree in a related field is preferred.<\/p><\/li><li><p>Additional management experience, including mentoring and developing future leaders, is an advantage.<\/p><\/li><\/ul><p><\/p><h1><b>What We&#39;re Looking For<\/b><\/h1><p>We&#39;re seeking a motivated and people-focused leader with a passion for coaching teams, delivering outstanding customer experiences, and driving performance results. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a skilled and experienced Avaya Voice Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining Avaya voice solutions to ensure seamless communication systems. This role requires deep technical expertise in Avaya platforms, strong problem-solving skills, and a commitment to delivering high-quality solutions for our clients or organization. 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Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking an experienced <b>Senior Software Engineer - SugarCRM<\/b> to design, develop, enhance, and support enterprise-scale CRM solutions built on the SugarCRM platform. The ideal candidate will possess strong SugarCRM development expertise combined with emerging AI\/Generative AI knowledge to help modernize customer engagement, service operations, case management, and business automation processes.<\/p><p>The role involves working closely with business stakeholders, architects, product owners, and cross-functional development teams to deliver scalable, secure, and high-performing CRM solutions integrated with multiple enterprise applications and AI-powered capabilities.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><p><b>SugarCRM Development &amp; Architecture<\/b><\/p><ul><li>Design, develop, configure, and customize SugarCRM modules, workflows, business rules, and user interfaces.<\/li><li>Develop custom SugarCRM extensions using PHP, JavaScript, REST APIs, Logic Hooks, Scheduler Jobs, and custom modules.<\/li><li>Implement and maintain SugarCRM integrations with external systems through APIs, middleware platforms, batch processing, and event-driven architectures.<\/li><li>Support data migration, data synchronization, and CRM transformation initiatives.<\/li><li>Perform root cause analysis and resolve complex production issues.<\/li><li>Ensure adherence to coding standards, security practices, and software engineering best practices.<\/li><\/ul><p><\/p><p><b>Integration &amp; Enterprise Solutions<\/b><\/p><ul><li>Develop and support integration with third-party applications, contact center solutions, communication platforms, payment systems, and customer databases.<\/li><li>Design and implement RESTful APIs and microservices supporting CRM operations.<\/li><li>Support file-based and real-time integrations involving SFTP, message queues, web services, and cloud platforms.<\/li><li>Collaborate with enterprise architects to ensure scalable and resilient solution designs.<\/li><\/ul><p><\/p><p><b>AI &amp; Automation Initiatives<\/b><\/p><ul><li>Leverage Generative AI and AI-assisted development tools to improve engineering productivity and solution quality.<\/li><li>Design AI-enabled CRM capabilities such as:<ul><li>Intelligent case routing<\/li><li>Agent assist recommendations<\/li><li>Customer sentiment analysis<\/li><li>Knowledge-based response generation<\/li><li>Automated case summarization<\/li><li>Predictive customer insights<\/li><\/ul><\/li><li>Integrate AI services using Azure OpenAI, Azure AI Services, Copilot Studio, Microsoft Copilot, Gemini, or equivalent platforms.<\/li><li>Evaluate and implement AI-powered automation opportunities across customer service and case management workflows.<\/li><\/ul><p><\/p><p><b>DevOps &amp; Quality Engineering<\/b><\/p><ul><li>Participate in CI\/CD implementation and release management processes.<\/li><li>Conduct code reviews and mentor junior team members.<\/li><li>Develop unit tests and support functional, system, integration, and performance testing activities.<\/li><li>Monitor application performance and implement optimization 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1753164\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"108.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-11T16:06:01.817+08:00\",\"created_at\":\"2026-08-11T16:04:11.720+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader_R1753164\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-01\",\"wid\":\"740544c0a47f017719a8db8f1f118e66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.pabon@concentrix.com\"},\"first_name\":\"Pabon, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382778\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader_R1753164\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/Team-Leader_R1753164\/apply\",\"job_requisition_id\":\"R1753164\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f8c1f2caf911101e395a9c0258140000\",\"descriptor\":\"W1029E CVS Specialty Services\",\"reference_id\":\"W1029E\",\"custom_reference_id\":\"W1029E\",\"company_reference_id\":null},{\"wid\":\"52893cbcd696101dfe3233c28ec20000\",\"descriptor\":\"26965 - CVS Health Aetna - 980010722\",\"reference_id\":\"980010722\",\"custom_reference_id\":\"980010722\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rhea.bumatay@concentrix.com\"},\"first_name\":\"Rhea Bumatay (096489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753164\",\"wid\":\"a8fcce052e89102348bd9959becc0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"854\",\"campaign_id\":\"23777\",\"campaign_title\":\"Team Leader, Operations R1752158\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader for  UPA (4\/8)\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span><span>Reporting to the Director, on our Global team, the Lead Network Engineer will have 10-12 years of experience in enterprise-level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies. Will work within a team of network engineers. Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues<\/span><\/span><\/span><\/p><ul><li><span><span><span>Design and implement functional network infrastructure in both private and public cloud. (LAN, WLAN, WAN, AWS, and Voice networks)<\/span><\/span><\/span><\/li><li><span><span><span>Expert with standard network tools such as WireShark, SolarWinds, etc.<\/span><\/span><\/span><\/li><li><span><span><span>Resolve standard and escalated SolvNow network tickets<\/span><\/span><\/span><\/li><li><span><span><span>Mentor other team members and address user needs<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of network administration and architecture and experience troubleshooting<\/span><\/span><\/span><\/li><li><span><span><span>Passionate about security and data protection.<\/span><\/span><\/span><\/li><li><span><span><span>Configure and install software on routers, switches, load balancers, and other network devices.<\/span><\/span><\/span><\/li><li><span><span><span>Monitor network performance and integrity and present suggestions for improvement.<\/span><\/span><\/span><\/li><li><span><span><span>Resolve issues by troubleshooting cloud and local infrastructure.<\/span><\/span><\/span><\/li><li><span><span><span>Work with hardware\/software and multiple cloud vendors to implement\/maintain networking solutions.<\/span><\/span><\/span><\/li><li><span><span><span>Automate tasks and monitor their effectiveness.<\/span><\/span><\/span><\/li><li><span><span><span>Oversee security measures (e.g., access authentication and disaster recovery)<\/span><\/span><\/span><\/li><li><span><span><span>Communicate with users to resolve networking\/connectivity issues.<\/span><\/span><\/span><\/li><li><span><span><span>Maintain complete technical documentation in our Microsoft OneNote repository.<\/span><\/span><\/span><\/li><li><span><span><span>Suggest improvements to network performance, capacity, and scalability.<\/span><\/span><\/span><\/li><li><span><span><span>Assist Sales\/Marketing with Architectural design strategies<\/span><\/span><\/span><\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports\u00a0<\/li><\/ul><p><span><span><span><b>You have:<\/b><\/span><\/span><\/span><\/p><ul><li><span><span><span>Experience in a network administrator role with Industry-related experience as a Senior Network Engineer.<\/span><\/span><\/span><\/li><li><span><span><span>Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect, Security, Genesys, Avaya, Nice<\/span><\/span><\/span><\/li><li><span><span><span>Experience with VoIP and session border control (SBC) technologies.<\/span><\/span><\/span><\/li><li><span><span><span>Expert with firewalls, Internet VPN&#39;s remote implementation, troubleshooting, and problem resolution.<\/span><\/span><\/span><\/li><li><span><span><span>In-depth understanding of communication protocols (OSI Model) and routing protocols (e.g. BGP, OSPF)<\/span><\/span><\/span><\/li><li><span><span><span>Familiarity with access control models and network security<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of coding languages for scripting automation tasks (e.g CLI, Python, Perl, and others)<\/span><\/span><\/span><\/li><li><span><span><span>Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds, WireShark tools)<\/span><\/span><\/span><\/li><li><span><span><span>Expert with network operating systems (JUNOS, Cisco IOS)<\/span><\/span><\/span><\/li><li><span><span><span>Troubleshoot on live devices with packet sniffing tools<\/span><\/span><\/span><\/li><li><span><span><span>Experience managing a team and mentoring junior members.<\/span><\/span><\/span><\/li><li><span><span><span>BSc\/BA in Computer Science, Engineering or a related field or equival<\/span><\/span><\/span><\/li><li><span><span><span>Install and maintain AntiVirus and Intrusion Detection software (IDS)<\/span><\/span><\/span><\/li><li><span><span><span>Efficient at use of Microsoft VISIO\/Office as technical documentation and presentation tools.<\/span><\/span><\/span><\/li><li><span><span><span>Experience documenting to work for others to follow.<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1753931\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"2925000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-13T00:05:49.276+08:00\",\"created_at\":\"2026-08-11T16:04:10.993+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Lead-network-Engineer_R1753931\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Strong English communication skills are required, as this role interacts directly with our international clients and partners.\",\"long_description\":\"<div><h1>Key Responsibilities<\/h1><\/div><h2>Office Operations<\/h2><ul><li>Manage office supplies, inventory control, and service contracts to ensure smooth daily operations.<\/li><li>Maintain an organized and consistently professional office environment, coordinating with cleaning staff and service providers to uphold appearance and operational standards at all times.<\/li><li>Receive and manage incoming packages, shipments, and equipment deliveries; coordinate routing of legal and governmental correspondence as required.<\/li><\/ul><p><\/p><h2>Supplier &amp; Vendor Management<\/h2><ul><li>Source, onboard, and manage suppliers and service providers across office and facilities needs.<\/li><li>Own the relationship with the building landlord, ensuring lease obligations, building regulations, and all required documentation are met and kept current.<\/li><li>Ensure all vendors and service providers are fully compliant with company policies, including REPSE registration requirements for subcontracting under Mexican labor law.<\/li><li>Maintain up-to-date supplier documentation, contracts, and compliance records; track and renew as needed.<\/li><li>Conduct periodic vendor reviews to validate ongoing compliance and service quality.<\/li><li>Manage direct vendor communications, including purchase orders, cleaning supplies, and incident resolution.<\/li><\/ul><p><\/p><h2>REPSE &amp; Internal Compliance<\/h2><ul><li>Maintain and manage electronic records for REPSE compliance, including validation of provider registrations and updates to the compliance database.<\/li><li>Ensure all subcontracted service providers meet legal requirements under Mexican labor law at all times.<\/li><li>Support internal and external audits related to facilities, vendors, and compliance \u2014 workload can increase significantly during audit periods.<\/li><li>Process purchase invoices, organize supporting documentation, and follow up on approvals as required.<\/li><\/ul><p><\/p><h2>Facilities &amp; Maintenance<\/h2><ul><li>Oversee cleanliness and organization of the office space; supervise maintenance staff and service providers.<\/li><li>Coordinate with maintenance staff for repairs, upkeep, and facility-related needs.<\/li><li>Manage on-site access control systems, security cameras, and facility audits.<\/li><li>Plan and execute Utility Tests \u2014 structured exercises to verify the availability, reliability, and effectiveness of critical facilities and services that support business operations, ensuring continuity under both normal conditions and disruption scenarios.<\/li><\/ul><p><\/p><h2>Client Visit Logistics &amp; 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In this role, you will bridge technical operations and business leadership, guide engineering teams while serving as the primary client-facing leader for enterprise accounts in Brazil and Latin America.\\n\\nThe ideal candidate combines a strong computer science foundation with deep domain expertise in contact center software ecosystems (telephony, CRM, WFM, omnichannel routing, ticketing)\u2014\\n\\n\\n\\nWe are seeking a proactive \\\"go-getter\\\" who has successfully led client-facing operations and possesses hands-on experience or leadership in deploying AI technologies (such as automated ticket triage, predictive collections routing, or agentic workflows) to optimize support delivery.\",\"long_description\":\"<p><b>Qualifications &amp; Skills<\/b><\/p><ul><li><b>Education:<\/b> <b>Bachelor\u2019s degree in computer science, Software Engineering, or a related Engineering discipline is strictly required.<\/b><\/li><li><b>Experience:<\/b> 10\u201315 years of progressive technology experience, with at least 5&#43; years leading enterprise application support or software delivery teams.<\/li><li><b>Domain Expertise:<\/b> Deep background in <b>Contact Center \/ BPO \/ CX application software<\/b> with specialized hands-on domain knowledge.<\/li><li><b>Collections &amp; Debt Recovery operations<\/b> (predictive dialers, payment processing integration, compliance engine rules, settlement calculators). <b>(PREFERRED)<\/b><\/li><li><b>Collections KPI Familiarity:<\/b> Clear understanding of core collections business &amp; platform support metrics, including <b>RPC (Right Party Contact)<\/b>, <b>PTP (Promise to Pay)<\/b>, <b>Kept Promise Rate<\/b>, <b>DSO (Days Sales Outstanding)<\/b>, and <b>Recovery Rates<\/b>. <b>(PREFERRED)<\/b><\/li><li><b>Linguistic Skills:<\/b> Native or fluent <b>Portuguese<\/b> with business-level fluency in <b>English<\/b> (Spanish fluency is a strong advantage for LATAM-wide coverage).<\/li><li><b>AI &amp; Modernization Experience:<\/b> Direct experience or operational leadership in implementing AI-driven support tools (e.g., automated ticket triage, conversational AI payment bots, autonomous bug resolution, or predictive incident alerting).<\/li><li><b>Client &amp; Business Engagement:<\/b> Proven track record in executive-level client management, account governance, and crisis management within Brazil\/LATAM.<\/li><li><b>Leadership Style:<\/b> Energetic, proactive &#34;go-getter&#34; with strong ownership, high technical agility, and an urgency-driven mindset.<\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>1. 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08\/11\/26  2:52:09)\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00dcgyf\u00e9ltan\u00e1csad\u00f3 (m\/w\/d) app support ter\u00fclet\u00e9n n\u00e9met nyelvtud\u00e1ssal - hibrid\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Ak\u00e1r br. 830.000 HUF\/h\u00f3* \u00e9s hibrid munkalehet\u0151s\u00e9g!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most n&eacute;met nyelv\u0171 &uuml;gyf&eacute;ltan&aacute;csad&oacute;nak (m\/f\/d) egy E-Health v&aacute;llalat app support csapat&aacute;ba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 4 500 Ft\/&oacute;ra<\/li>\\n<li>Teljes&iacute;tm&eacute;nyalap&uacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s: ak&aacute;r 830 000 Ft brutt&oacute;\/h&oacute;*<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00&ndash;18:00 k&ouml;z&ouml;tt<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Orvosokat &eacute;s eg&eacute;szs&eacute;g&uuml;gyi rendel\u0151ket t&aacute;mogatsz egy E-Health szoftver haszn&aacute;lat&aacute;ban.<\/li>\\n<li>Megv&aacute;laszolod a be&eacute;rkez\u0151 k&eacute;rd&eacute;seket, &eacute;s gondoskodsz a kiv&aacute;l&oacute; &uuml;gyf&eacute;l&eacute;lm&eacute;nyr\u0151l.<\/li>\\n<li>Kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az eg&eacute;szs&eacute;g&uuml;gyi szolg&aacute;ltat&oacute;kat, valamint betan&iacute;tod \u0151ket a szoftver haszn&aacute;lat&aacute;ra.<\/li>\\n<li>Szorosan egy&uuml;ttm\u0171k&ouml;dsz az &eacute;rt&eacute;kes&iacute;t&eacute;si, marketing- &eacute;s term&eacute;kfejleszt&eacute;si csapatokkal &ndash; k&ouml;z&ouml;s c&eacute;lotok az &uuml;gyfelek el&eacute;gedetts&eacute;ge.<\/li>\\n<li>Megold&aacute;sokat tal&aacute;lsz, &eacute;s el&eacute;red, hogy &uuml;gyfeleink a szoftver lelkes rajong&oacute;iv&aacute; v&aacute;ljanak.<\/li>\\n<li>Modern eszk&ouml;z&ouml;ket haszn&aacute;lsz, amelyek hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Magabiztos n&eacute;met nyelvtud&aacute;ssal (C1 szint) rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban is.<\/li>\\n<li>Az angol nyelvtud&aacute;s el\u0151nyt jelent, de nem felt&eacute;tel.<\/li>\\n<li>Kommunik&aacute;ci&oacute;d udvarias, partneri &eacute;s &uuml;gyf&eacute;lk&ouml;zpont&uacute;.<\/li>\\n<li>&Eacute;rdekel a technol&oacute;gia, &eacute;s magabiztosan haszn&aacute;lod a k&uuml;l&ouml;nb&ouml;z\u0151 alkalmaz&aacute;sokat &eacute;s szoftvereket.<\/li>\\n<li>Magabiztosan kezeled a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Nyitott vagy az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k megismer&eacute;s&eacute;re.<\/li>\\n<li>Sz&iacute;vesen dolgozn&aacute;l csapatunk tagjak&eacute;nt p&eacute;csi irod&aacute;nkb&oacute;l.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Ak&aacute;r br. 830 000 Ft havi j&ouml;vedelem* (br. 4 500 Ft &oacute;rab&eacute;r, cafet&eacute;ria juttat&aacute;s, utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s).<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 30 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Alapos k&eacute;pz&eacute;s gyakorlott tr&eacute;nerekt\u0151l, akik minden sz&uuml;ks&eacute;ges ismeretet &aacute;tadnak.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul c&eacute;ges partyk.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<p><em>*A megadott &ouml;sszeg teljes munkaid\u0151s foglalkoztat&aacute;s eset&eacute;n el&eacute;rhet\u0151 brutt&oacute; havi j&ouml;vedelemre vonatkozik. A havi j&ouml;vedelem az alap &oacute;rab&eacute;rb\u0151l &eacute;s az egy&eacute;ni teljes&iacute;tm&eacute;ny alapj&aacute;n j&aacute;r&oacute; b&oacute;nuszb&oacute;l &aacute;ll. A r&eacute;szletekr\u0151l a szem&eacute;lyes &aacute;ll&aacute;sinterj&uacute;n adnak tov&aacute;bbi t&aacute;j&eacute;koztat&aacute;st.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1093\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-08-11T14:53:13.877+02:00\",\"created_at\":\"2026-08-11T14:52:09.266+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"hu\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"307\",\"campaign_id\":\"1106\",\"campaign_title\":\"Uber | Polish | Lublin(Copy - 08\/11\/26  2:20:03)\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi klienta w j\u0119zyku polskim i angielskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych i wychodz\u0105cych, maili oraz czat&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga Klient&oacute;w polskoj\u0119zycznych i angielskoj\u0119zycznych<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wprowadzanie danych do systemu<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Rozpoznawanie potrzeb klient&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie w wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (C1) oraz j\u0119zyka angielskiego w stopniu komunikatywnym (min. B1)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista i orientacja na potrzeby klienta<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie i motywacja do pracy &ndash; wtedy wiele uda nam si\u0119 wypracowa\u0107 wsp&oacute;lnie! \ud83d\ude0a<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dogodny dla Ciebie grafik godzin pracy (pracujemy w systemie zmianowym od poniedzia\u0142ku do niedzieli w godzinach 07:00-23:30)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie przygotowuj\u0105ce do pracy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-1106\",\"location\":\"Lublin, 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/strong><\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/strong><\/p><p><\/p><p><strong>As a Content Moderator (Bilingual: Hebrew\/English), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/strong><\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/strong><\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Content Moderator (Bilingual: Hebrew\/English), you\u2019ll:<\/strong><\/p><ul><li><p><strong>Review products offered for sale on the client\u2019s platform to ensure that they do not violate any current policies<\/strong><\/p><\/li><li><p><strong>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/strong><\/p><\/li><li><p><strong>Identify trends that highlight gaps in social media policies<\/strong><\/p><\/li><li><p><strong>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/strong><\/p><\/li><li><p><strong>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/strong><\/p><\/li><li><p><strong>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/strong><\/p><\/li><li><p><strong>Deliver expert customer experiences\u2026with a smile<\/strong><\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator (Bilingual: Hebrew\/English) role include:<\/strong><\/p><ul><li><p><strong>Excellent written and verbal communication skills in English and one of the following languages: Hebrew<\/strong><\/p><\/li><li><p><strong>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/strong><\/p><\/li><li><p><strong>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/strong><\/p><\/li><li><p><strong>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/strong><\/p><\/li><li><p><strong>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/strong><\/p><\/li><li><p><strong>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/strong><\/p><\/li><li><p><strong>Ability to monitor several information flows simultaneously<\/strong><\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/strong><\/p><ul><li><p><strong>The base salary range for this position is $23\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/strong><\/p><\/li><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/strong><\/p><\/li><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/strong><\/p><\/li><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you<\/strong><\/p><\/li><li><p><strong>Mentorship programs that support your rewarding career journey&nbsp;<\/strong><\/p><\/li><li><p><strong>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/strong><\/p><\/li><li><p><strong>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/strong><\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><\/p><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f6b15c12e4cdcda0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-13T15:05:02.168Z\",\"created_at\":\"2026-08-11T13:44:08.729Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/058WQ2JE4FSP2XG2D9BMM10YZB0HJW4J\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/058WQ2JE4FSP2XG2D9BMM10YZB0HJW4J\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1972\",\"campaign_id\":\"1183\",\"campaign_title\":\"GTM Campaign - Senegal - Service Client - Fran\u00e7ais & Anglais(Copy - 08\/11\/26 12:30:09)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client - Fran\u00e7ais & Anglais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":\"Dakar Region\",\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Join a team dedicated to excellence in customer relations !<\/strong> \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About Us<\/strong><\/p>\\n<p>Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your mission as a Customer Advisor<\/strong><\/p>\\n<p>Your main role will be to act as the primary contact for our customers. You will be responsible for:<\/p>\\n<ul>\\n<li>\\n<p>Supporting prospects and customers by resolving issues or providing information.<\/p>\\n<\/li>\\n<li>\\n<p>Actively contributing to promoting our brand image and enhancing customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Effectively managing complaints.<\/p>\\n<\/li>\\n<li>\\n<p>Being an ambassador for customer satisfaction!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>How will you do this?<\/strong> Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we can offer you<\/strong><\/p>\\n<p>At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Compensation and benefits:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Attractive variable compensation.<\/p>\\n<\/li>\\n<li>\\n<p>Company health insurance for fixed-term and permanent employees.<\/p>\\n<\/li>\\n<li>\\n<p>Complimentary meals for consultants.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Optimal working conditions:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Initial and ongoing training.<\/p>\\n<\/li>\\n<li>\\n<p>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for career growth.<\/p>\\n<\/li>\\n<li>\\n<p>The possibility of teleworking after completing the integration period.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We are looking for talents who:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Have a perfect command of written and spoken <strong>French and English<\/strong>. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our recruitment process<\/strong><\/p>\\n<p><strong>1- Phone screen (15 minutes):<\/strong> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p>\\n<p><strong>2- French and English test (1 hour):<\/strong> An evaluation of your language skills in both languages.<\/p>\\n<p><strong>3- Individual interview:<\/strong> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to take on this challenge? <\/strong><\/p>\\n<p><strong>Join the Concentrix adventure, where innovation and customer satisfaction come together! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"SN-1183\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-13T01:59:18.299+02:00\",\"created_at\":\"2026-08-11T12:30:09.757+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgz?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\"},{\"id\":\"309\",\"campaign_id\":\"1104\",\"campaign_title\":\"AboutYou \/ Hungarian \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradce z\u00e1kaznickej podpory s ma\u010far\u010dinou a sloven\u010dinou\",\"street\":\"SVK Bratislava - TBD\",\"address\":\"SVK Bratislava - TBD\",\"city\":\"Remote\",\"state\":null,\"postal_code\":\"831 04\",\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Job Description Summary\\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p>\",\"ats_external_id\":\"R1689460\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-13T15:17:03.582+02:00\",\"created_at\":\"2026-08-11T12:12:44.823+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"480\",\"campaign_id\":\"2809\",\"campaign_title\":\"GTM Vodafone Three Life Events\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Support Advisor\",\"street\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"address\":\"GBR Rotherham - Adwick Park, Wath Upon Dearne\",\"city\":\"Rotherham\",\"state\":\"South Yorkshire\",\"postal_code\":\"S63 5NB\",\"region\":\"Work At Home\",\"country\":\"United Kingdom\",\"short_description\":\"Inbound Customer Support Specialist Supporting Vulnerable Customers\",\"long_description\":\"<div class=\\\"jd-section-employer\\\">\\n<div class=\\\"jd-description-text\\\">\\n<p><strong>Specialist Support Advisor<\/strong><\/p>\\n<p>About us&hellip;<\/p>\\n<p><em><strong>Working with us is more than just a job. It&rsquo;s work you can feel proud of!<\/strong><\/em><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our Specialist Support Team! We are offering a fantastic opportunity to work on behalf of one of the UK&rsquo;s biggest Telecommunications company!<\/p>\\n<ul>\\n<li>Excellent starting salary of&nbsp;<strong>&pound;26,520 plus opportunity to earn Bonus. (up to<\/strong><\/li>\\n<li><strong>Work from Home<\/strong>&nbsp;position - all equipment provided.<\/li>\\n<li><strong>Rotational Shift pattern.<\/strong>&nbsp;You will work 40 hrs per week between the hours of 8am-10:15pm (Mon-Sun)<\/li>\\n<\/ul>\\n<p><strong>Overview:<\/strong><\/p>\\n<p>Before exploring this opportunity, it&rsquo;s important to understand that this role focuses on supporting customers during some of the most sensitive and challenging moments in their lives.<\/p>\\n<p>As a Specialist Support Advisor, you&rsquo;ll work within a dedicated team supporting vulnerable customers across six key areas: bereavement, suicide, self-harm, critical illness, domestic violence, and victims of crime. These conversations require care, patience, and a high level of emotional awareness. While not every interaction will be complex, there will be occasions where customers are experiencing difficult or distressing situations, and your role will be to provide calm, compassionate, and professional support.<\/p>\\n<p>You&rsquo;ll engage with customers through inbound calls, webchat, and online forms, taking the time to understand their individual circumstances and guiding them through the support available. You won&rsquo;t be expected to handle everything alone &mdash; there is strong support in place from Team Leaders and specialist teams, including live guidance for more complex cases.<\/p>\\n<p>This role focuses on quality over speed. There is no emphasis on average handling time, allowing you the space to truly listen and provide the right level of support. Performance is measured through case closures per hour and, most importantly, the quality of your interactions and outcomes for customers.<\/p>\\n<p>To succeed, you&rsquo;ll need to be an empathetic communicator, able to listen without judgement and respond with clarity and care. Resilience is key, as is the ability to remain professional and composed in emotionally sensitive situations. Strong attention to detail and confidence using multiple systems will also support you in managing cases effectively.<\/p>\\n<p>This is a meaningful and impactful role, ideal for someone who wants to make a genuine difference. If you feel ready to support customers when they need it most, this could be a highly rewarding next step in your career.<\/p>\\n<p>Benefits of being an Specialist Support Advisor:<\/p>\\n<ul>\\n<li>Full training - 2 weeks classroom based, 1 week nesting period.<\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic&nbsp;<strong>Concentrix University<\/strong>&nbsp;portal<\/li>\\n<li>Exclusive discounts on sim only plans up to 80% for&nbsp;<strong>you &amp; up to 4 for family and friends!<\/strong><\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals\\\"<\/li>\\n<li>Refer a&nbsp;<strong>friend incentive<\/strong>!<\/li>\\n<\/ul>\\n<p>Job Types: Full-time, Permanent<\/p>\\n<p>Benefits:<\/p>\\n<ul>\\n<li>Company pension<\/li>\\n<li>Employee discount<\/li>\\n<li>On-site parking<\/li>\\n<li>Store discount<\/li>\\n<\/ul>\\n<p>Work Location: Work from Home.<\/p>\\n<\/div>\\n<\/div>\\n<div class=\\\"jd-section-job-salary\\\">\\n<p class=\\\"jd-description-text\\\">Pay: &pound;26,520.00 per year<\/p>\\n<\/div>\\n<div class=\\\"jd-section-job-work-location\\\">\\n<p class=\\\"jd-description-text\\\">Work Location: Remote<\/p>\\n<\/div>\",\"ats_external_id\":\"4075754274\",\"location\":\"Rotherham, Work At Home\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-13T11:01:22.423Z\",\"created_at\":\"2026-08-11T08:05:25.160Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA5\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\"},{\"id\":\"859\",\"campaign_id\":\"23749\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1754481\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Engineer \u2013 ETL and Data Modernization\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. \\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Senior Data Engineer \u2013 ETL and Data Modernization<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><br \/>We\u2019re looking for a highly analytical Data Engineer to help modernize and migrate business-critical data assets from SQL Server and SSIS-based environments to Teradata and\/or Snowflake. In this role, you will trace complex legacy ETL and reporting dependencies, document end-to-end data lineage, and deliver accurate, validated migrations that preserve existing business logic and reporting behavior.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Analyze and reverse engineer legacy SQL Server, SSIS packages, stored procedures, views, tables, and SQL Agent jobs to understand existing data flows and business logic.<\/li><li>Lead data engineering activities to migrate SQL Server tables and ETL workloads to Teradata and\/or Snowflake environments.<\/li><li>Trace and document end-to-end data lineage, upstream\/downstream dependencies, technical risks, assumptions, and migration decisions.<\/li><li>Perform cross-platform SQL conversion across SQL Server, Teradata, Oracle, and Snowflake while maintaining performance, accuracy, and functional equivalence.<\/li><li>Optimize SQL queries and data processing logic for scalability, efficiency, and reliability across multiple database platforms.<\/li><li>Partner with technical teams, project leadership, architects, and business stakeholders to validate requirements and ensure migration outcomes align to expected reporting behavior.<\/li><li>Support architecture reviews and contribute to migration planning, sequencing, and implementation strategy.<\/li><li>Execute data validation, reconciliation, and testing activities to confirm completeness, integrity, and consistency of migrated datasets.<\/li><li>Assist with historical data migration, implementation readiness, production cutover, and post-deployment support.<\/li><li>Identify issues proactively, solve complex dependency challenges, and deliver clear technical documentation throughout the migration lifecycle.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>4-10 years experience as a Data Engineer<\/li><li>Strong hands-on experience with\u00a0SSIS packages\u00a0and\u00a0SQL Agent jobs.<\/li><li>Advanced SQL development and query optimization experience in\u00a0SQL Server, Teradata, and Oracle.<\/li><li>Demonstrated experience with\u00a0data lineage analysis,\u00a0dependency tracing, and\u00a0reverse engineering legacy ETL processes.<\/li><li>Proven background in\u00a0data migration and modernization\u00a0initiatives involving business-critical data and reporting logic.<\/li><li>Experience performing\u00a0data validation, reconciliation testing, and migration quality assurance.<\/li><li>Strong knowledge of\u00a0cross-platform SQL conversion\u00a0and platform-specific considerations across SQL Server, Teradata, Oracle, and Snowflake.<\/li><li>Ability to independently trace complex tables, views, stored procedures, SSIS workflows, and job orchestration after onboarding.<\/li><li>Strong analytical thinking, structured problem-solving, and attention to detail.<\/li><li>Excellent written and verbal communication skills with the ability to clearly document lineage, risks, and technical decisions.<\/li><li>Experience supporting\u00a0architecture reviews,\u00a0historical data migration,\u00a0production cutover, and\u00a0implementation activities.<\/li><li>Must be\u00a0onshore\u00a0and able to work\u00a0onsite in Omaha, NE preferred, even if remote flexibility is considered.<\/li><\/ul><p><b>Nice to Have<\/b><\/p><ul><li>Experience with\u00a0Snowflake\u00a0in migration or modernization programs.<\/li><li>Experience with\u00a0Informatica\u00a0or other ETL\/data integration tools.<\/li><li>Background in\u00a0data warehousing\u00a0and enterprise reporting ecosystems.<\/li><li>Industry experience in\u00a0railroad, transportation, or logistics\u00a0environments.<\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $ 78,250 to $ 94,356 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754481\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-14T00:04:47.333+08:00\",\"created_at\":\"2026-08-11T06:06:14.166+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Data-Engineer---ETL-and-Data-Modernization_R1754481-3\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383214\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Data-Engineer---ETL-and-Data-Modernization_R1754481-3\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Data-Engineer---ETL-and-Data-Modernization_R1754481-3\/apply\",\"job_requisition_id\":\"R1754481\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Role: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>Designation: Full stack developer<br \/>Location: Hyderabad\/Chennai\/Bangalore<br \/>Years of Experience: 5 - 7 Years<br \/>Qualification: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<div><div><p><b><span>Team Leader \u2013 Call<span>\u00a0<\/span><\/span><span>Centre<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you ready to lead a dedicated team in a dynamic call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>environment? Join us at<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span><span>\u00a0<\/span>as a<span>\u00a0<\/span><\/span><\/span><b><span>Team Leader<\/span><\/b><span><span>, where<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>have the opportunity to inspire and develop a group of call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>associates while ensuring exceptional service delivery for our customers.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Job Description<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Team Leader, you will<span>\u00a0<\/span><\/span><span>be responsible for<\/span><span><span>\u00a0<\/span>the<span>\u00a0<\/span><\/span><\/span><b><span>day-to-day supervision<\/span><\/b><span><span><span>\u00a0<\/span>of call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>associates, ensuring adherence to work and attendance policies in line with organizational and legal requirements.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Supervision and Performance Monitoring<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Oversee the daily activities of a team of call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>associates.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor work and attendance to ensure compliance with company policies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Coaching and Development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Conduct regular performance coaching to help your team meet and exceed established\u202f<\/span><\/span><b><span>Key Performance Indicators (KPIs)<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>performance issues and develop tailored action plans for improvement.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Customer Service Excellence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ensure exceptional service meets contractual expectations and financial goals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provide subject matter<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in handling escalated customer calls.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Communication and Team Meetings<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Effectively communicate expectations and updates to team members.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct team meetings to share<span>\u00a0<\/span><\/span><span>important information<\/span><span><span>\u00a0<\/span>and create a forum for team input.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Stay Current on Policies and Training<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Continuously update knowledge on internal processes, policies, and procedures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in required manager development training to enhance your leadership skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>Promote Company Values<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Actively represent and advocate for\u202f<\/span><\/span><b><span>Concentrix values<\/span><\/b><span><span>\u202fin your<span>\u00a0<\/span><\/span><span>behaviour<\/span><span><span>\u00a0<\/span>and attitude.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Candidate Profile<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Key Skills<\/span><\/b><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Highly motivated with a passion for developing and coaching team members.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong ability to work under pressure and follow through on tasks to completion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent written and verbal communication skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven capability to lead teams in multitasking and prioritizing deliverables.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience in mentoring, coaching, and providing direction to team members.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Experience in the transport\/travel industry is highly beneficial.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willing to work a flexible schedule to meet the needs of the team.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Competitive Salary and Benefits<\/span><\/b><span><span>: We offer a comprehensive compensation package along with opportunities for professional growth and development.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Dynamic Work Environment<\/span><\/b><span><span>: Join a supportive team that values your input and encourages collaboration.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>If you are ready to take the next step in your career and make a positive impact in a fast-paced call<span>\u00a0<\/span><\/span><span>centre<\/span><span>, we want to hear from you! Apply today to become a crucial part of our Concentrix family.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1753458\",\"location\":\"Derby, Derbyshire\",\"job_type\":\"full_time\",\"salary\":\"27572.5\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-12T22:06:56.928+08:00\",\"created_at\":\"2026-08-10T22:06:24.181+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzcyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Derby---Cardinal-Business-Centre-10-Nottingham-Road\/Team-Leader---Travel_R1753458\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"Derby\",\"state\":\"Derbyshire\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"DE1 3QT\",\"primary_location\":{\"id\":\"GB-DER-CARDI-01\",\"wid\":\"61a816a4a679101f6573dabda9780000\",\"descriptor\":\"GBR Derby - Cardinal Business Centre 10 Nottingham Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joshua.lewis1@concentrix.com\"},\"first_name\":\"Lewis, Joshua\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102529294\",\"wid\":\"da7d7d2449a210103378fca453b10000\",\"descriptor\":\"Joshua Lewis (102529294)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382937\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Derby---Cardinal-Business-Centre-10-Nottingham-Road\/Team-Leader---Travel_R1753458\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Derby---Cardinal-Business-Centre-10-Nottingham-Road\/Team-Leader---Travel_R1753458\/apply\",\"job_requisition_id\":\"R1753458\"}],\"organizations\":[{\"wid\":\"737a25f4db51101fcb19f937250b0000\",\"descriptor\":\"W0ZLYZ UK_GTR Customer Service\",\"reference_id\":\"W0ZLYZ\",\"custom_reference_id\":\"W0ZLYZ\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101fc9aefbdcc8220000\",\"descriptor\":\"20702 - Gtr - WHUK189\",\"reference_id\":\"WHUK189\",\"custom_reference_id\":\"WHUK189\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leanne.yeomans@concentrix.com\"},\"first_name\":\"Leanne Yeomans (102537644)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753458\",\"wid\":\"d806904a119c10230cb9fc7c9de20000\",\"descriptor\":\"Team Leader - Travel\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"862\",\"campaign_id\":\"23715\",\"campaign_title\":\"Software Engineer II (TCF) R1754259\",\"campaign_type\":\"job_application\",\"job_title\":\"Full Stack Developer\",\"street\":\"IND Hyderabad\",\"address\":\"IND Hyderabad\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Role: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>Designation: Full stack developer<br \/>Location: Hyderabad\/Chennai\/Bangalore<br \/>Years of Experience: 5 - 7 Years<br \/>Qualification: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. The role demands excellent English communication skills, technical leadership, and hands-on development capabilities.<br \/><br \/>Key Responsibilities:<\/p><ul><li>Backend (Java)<\/li><li>Design and develop enterprise-grade applications using Java 17&#43;<\/li><li>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring Framework 6.x<\/li><li>Implement asynchronous messaging using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<\/li><li>Design and enhance SOA and Microservices architectures<\/li><li>Own and deliver complex modules end-to-end<\/li><li>Ensure high code quality through reviews, static analysis, and testing<\/li><li>Use Maven for build and dependency management<\/li><li>Leverage AI-assisted tools (e.g., GitHub Copilot) for development and refactoring<\/li><li>Mentor junior developers and provide technical leadership<\/li><li>Collaborate with QA, DevOps, Product, and Architecture teams<\/li><li>Required Technical Skills<\/li><li>Backend (Must Have)<\/li><li>5&#43; years of hands-on experience in Java (Java 17&#43;)<\/li><li>Strong experience with Spring Boot 3.x and Spring Framework 6.x<\/li><li>Hands-on experience with JMS-based messaging<\/li><li>Strong understanding of Service-Oriented Architecture (SOA)<\/li><li>Experience designing and consuming REST and SOAP services<\/li><li>Proficiency in Maven<\/li><li>Experience with code quality tools (SonarQube, PMD, Checkstyle)<\/li><li>Solid understanding of design patterns, SOLID principles, and clean architecture<\/li><li>Practical experience using AI-assisted development tools (GitHub Copilot)<\/li><li>Frontend \/ UI Skills<\/li><\/ul><p><\/p><p>Must Have:<\/p><ul><li>Experience designing and consuming RESTful APIs<\/li><li>Strong expertise in Angular and JavaScript (ES6\/ES7)<\/li><li>Hands-on experience with TypeScript<\/li><li>Strong knowledge of HTML &amp; CSS, including custom CSS<\/li><\/ul><p><br \/>Ability to:<\/p><ul><li>Define component structures<\/li><li>Handle component communication<\/li><li>Implement list mapping and conditional rendering<\/li><li>Build composite components<\/li><li>Handle asynchronous API calls in components<\/li><li>Detect object\/state changes and update UI efficiently<\/li><li>Experience with Git\/GitHub<\/li><\/ul><p><br \/>Nice to Have:<\/p><ul><li>Event-driven architectures (Kafka, RabbitMQ)<\/li><li>Spring Security, OAuth2, JWT<\/li><li>CI\/CD pipelines and DevOps tools<\/li><li>Experience with modern SPA frameworks (Angular\/React)<\/li><\/ul><p><br \/>Soft Skills:<\/p><ul><li>Excellent English communication skills<\/li><li>Strong problem-solving and leadership abilities<\/li><li>Ability to work in a fast-paced, collaborative environment<\/li><\/ul>\",\"ats_external_id\":\"R1754259\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-13T18:05:10.969+08:00\",\"created_at\":\"2026-08-10T22:06:18.728+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzcxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad\/Full-Stack-Developer_R1754259\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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- Paul House\",\"city\":\"Bredbury\",\"state\":\"Manchester\",\"postal_code\":\"SK6 2SU\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you a<span>\u00a0<\/span><\/span><\/span><b><span>people-focused leader<\/span><\/b><span><span><span>\u00a0<\/span>who knows how to bring out the best in others? We\u2019re looking for a<span>\u00a0<\/span><\/span><\/span><b><span>Team Manager<\/span><\/b><span><span><span>\u00a0<\/span>to lead, support, and develop a team in a fast-paced customer service environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is a great opportunity for someone with<span>\u00a0<\/span><\/span><\/span><b><span>management experience<\/span><\/b><span><span>, but we\u2019re also open to candidates who have worked as a<span>\u00a0<\/span><\/span><\/span><b><span>Supervisor<\/span><\/b><span><span><span>\u00a0<\/span>or have had<span>\u00a0<\/span><\/span><\/span><b><span>temporary people management responsibility<\/span><\/b><span><span>. You don\u2019t need previous<span>\u00a0<\/span><\/span><\/span><b><span>call centre experience<\/span><\/b><span><span><span>\u00a0<\/span>\u2014 if you have a strong background in<span>\u00a0<\/span><\/span><\/span><b><span>leading, coaching, and motivating people<\/span><\/b><span><span>, we\u2019d love to hear from you.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you\u2019ll be doing<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Leading and supporting your team<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Manage day-to-day team performance<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Oversee attendance, productivity, and quality.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Make sure policies and procedures are followed.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Keep the team focused on delivering great customer outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Coach and develop people<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Provide regular feedback and weekly coaching.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Help team members improve performance and build confidence.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Create action plans where needed to support development.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Drive results<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor performance against\u202f<\/span><span>KPI<\/span><span>\u2019<\/span><span>s<\/span><span>\u202fand service expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Communicate goals clearly and keep the team updated.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Handle escalated customer issues and support problem-solving.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Create a positive team culture<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Run team meetings and share important updates.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Organise team activities and encourage open communication.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Act as a role model for company values and champion your people.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What we\u2019re looking for<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Skills and experience<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>People management experience is essential<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>This could be in a formal management role.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>We\u2019ll also consider applicants with\u202fsupervisory experience\u202for those who have\u202fmanaged a team on a temporary basis.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Industry background is flexible<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>You do\u202f<\/span><\/span><b><span>not<\/span><\/b><span><span>\u202fneed call centre experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>What matters most is your ability to\u202f<\/span><\/span><b><span>lead, coach, and support a team<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Key strengths<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strong\u202f<\/span><\/span><b><span>communication skills<\/span><\/b><span><span>, both written and verbal.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work well under pressure and see tasks through to completion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Confident in\u202f<\/span><\/span><b><span>prioritising<\/span><\/b><span><span>,\u202f<\/span><\/span><b><span>multi-tasking<\/span><\/b><span><span>, and meeting deadlines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Passion for mentoring and developing others.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Flexible approach to working hours.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>\u00a0Why join us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Competitive package<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>\u00a326,900 salary<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Bonus opportunity of up to \u00a31,300 monthly<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>Development opportunity<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ongoing support and manager development training.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A chance to build your leadership career in a supportive environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>We value\u202f<\/span><\/span><b><span>transferable leadership skills<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>If you\u2019ve led people successfully in another setting, we want to hear from you.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If you\u2019re an enthusiastic leader who can<span>\u00a0<\/span><\/span><\/span><b><span>motivate a team, improve performance, and create a positive working environment<\/span><\/b><span><span>, apply today. This could be the perfect next step if you\u2019re ready to grow your management career.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1751332\",\"location\":\"Bredbury, Manchester\",\"job_type\":\"full_time\",\"salary\":\"26900\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-13T22:05:01.165+08:00\",\"created_at\":\"2026-08-10T20:05:20.104+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzcwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Manchester--Bredbury---Paul-House\/Team-Leader_R1751332\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d10633160bcfc3d2b7ff6\",\"descriptor\":\"Concentrix CVG CMG UK Limited\",\"reference_id\":\"YGB01\",\"organization_reference_id\":\"YGB01\"},\"location\":{\"city\":\"Bredbury\",\"state\":\"Manchester\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"SK6 2SU\",\"primary_location\":{\"id\":\"GB-BRE-BREDB-Y0\",\"wid\":\"b67da9176e3d1062f9dd5c8045e8bd77\",\"descriptor\":\"GBR Bredbury - Paul House\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joshua.lewis1@concentrix.com\"},\"first_name\":\"Lewis, Joshua\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102529294\",\"wid\":\"da7d7d2449a210103378fca453b10000\",\"descriptor\":\"Joshua Lewis (102529294)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383033\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Manchester--Bredbury---Paul-House\/Team-Leader_R1751332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Manchester--Bredbury---Paul-House\/Team-Leader_R1751332\/apply\",\"job_requisition_id\":\"R1751332\"}],\"organizations\":[{\"wid\":\"f9af6d72609801bb964feca03e06b863\",\"descriptor\":\"R239 - Britishtelecom - 990027481\",\"reference_id\":\"990027481\",\"custom_reference_id\":\"990027481\",\"company_reference_id\":null},{\"wid\":\"6f5367bc1b56100ac81ed5780c800000\",\"descriptor\":\"W100XH Stockport EE Home Billing\",\"reference_id\":\"W100XH\",\"custom_reference_id\":\"W100XH\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10633160bcfc3d2b7ff6\",\"descriptor\":\"Concentrix CVG CMG UK Limited\",\"reference_id\":\"YGB01\",\"custom_reference_id\":null,\"company_reference_id\":\"YGB01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.burns@concentrix.com\"},\"first_name\":\"Stephen Burns (103362899)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751332\",\"wid\":\"d806904a119c10230b6eb993cbc80000\",\"descriptor\":\"Team Leader - Home Billing\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"864\",\"campaign_id\":\"23705\",\"campaign_title\":\"Team Leader, Operations R1748173\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000\",\"address\":\"ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8002\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2><span>Team Leader, Operations \u2013 Cape Town<\/span><\/h2><h2><\/h2><h2><span>Lead with purpose. Inspire performance. Deliver exceptional customer experiences.<\/span><\/h2><h2><span>Are you a passionate people leader who enjoys coaching, developing others and driving team performance? Do you thrive in a fast-paced environment where your leadership can make a direct impact on both employee and customer experience?<\/span><\/h2><h2><\/h2><h2><span>Join Concentrix and become part of a global team that powers the world&#39;s best brands.<\/span><\/h2><h2><\/h2><h2><span>We&#39;re looking for a motivated and results-driven Team Leader, Operations to lead a team of customer service associates, ensuring performance objectives are achieved while creating a positive, supportive and high-performing team environment.<\/span><\/h2><h2><\/h2><h2><span>In this role, you&#39;ll be responsible for day-to-day team leadership, performance management, coaching and employee engagement. You&#39;ll work closely with Operations and support functions to ensure service delivery consistently meets business and customer expectations.<\/span><\/h2><h2><\/h2><h2><span>If you&#39;re passionate about people leadership, performance and creating meaningful team experiences, we&#39;d love to hear from you.<\/span><\/h2><h2><\/h2><h2><span>Join us as a Team Leader, Operations in our Cape Town site and take the next step in your leadership career.<\/span><\/h2><h2><\/h2><h2><span>What you will do in this role<\/span><\/h2><h2><span>As a Team Leader, Operations, you will:<\/span><\/h2><ul><li><h2><span>Lead and supervise a team of customer service associates, including monitoring attendance, productivity and overall performance.<\/span><\/h2><\/li><li><h2><span>Coach and develop team members regularly to ensure individual and team performance targets are consistently achieved.<\/span><\/h2><\/li><li><h2><span>Identify performance gaps, create appropriate action plans and implement corrective action where required.<\/span><\/h2><\/li><li><h2><span>Ensure service delivery meets contractual Key Performance Indicators (KPIs), quality standards and business expectations.<\/span><\/h2><\/li><li><h2><span>Communicate business updates, expectations and performance objectives clearly and consistently to your team.<\/span><\/h2><\/li><li><h2><span>Provide support and subject matter expertise when handling escalated customer interactions.<\/span><\/h2><\/li><li><h2><span>Facilitate regular team meetings to communicate important information, encourage collaboration and provide an open forum for feedback.<\/span><\/h2><\/li><li><h2><span>Plan and coordinate team activities that promote engagement, teamwork and a positive employee experience.<\/span><\/h2><\/li><li><h2><span>Maintain a strong understanding of internal processes, policies, procedures and business requirements.<\/span><\/h2><\/li><li><h2><span>Work closely with relevant support functions to address performance, employee and operational matters.<\/span><\/h2><\/li><li><h2><span>Participate in required leadership and management development programmes.<\/span><\/h2><\/li><li><h2><span>Promote Concentrix values through your behaviour, leadership and interactions with employees.<\/span><\/h2><\/li><li><h2><span>Act as an advocate for your team while maintaining accountability for performance and business outcomes.<\/span><\/h2><\/li><\/ul><h2><\/h2><h2><span>Your qualifications<\/span><\/h2><h2><span>Concentrix is a great match if you have:<\/span><\/h2><h2><span>External candidates<\/span><\/h2><ul><li><h2><span>A minimum of 2 years&#39; Team Leader experience, preferably within a contact centre, BPO or customer service environment.<\/span><\/h2><\/li><li><h2><span>Proven experience leading, coaching and developing teams to achieve performance objectives.<\/span><\/h2><\/li><\/ul><h2><span>Internal candidates<\/span><\/h2><ul><li><h2><span>Successful completion of a Concentrix Aspire to Be, Ignite or DTL programme.<\/span><\/h2><\/li><li><h2><span>Demonstrated readiness and capability to step into a Team Leader role.<\/span><\/h2><\/li><li><h2><span>Previous experience in a coaching, mentoring or leadership capacity would be advantageous.<\/span><\/h2><\/li><\/ul><h2><\/h2><h2><span>Additional experience and skills<\/span><\/h2><ul><li><h2><span>Sales and upselling experience would be advantageous.<\/span><\/h2><\/li><li><h2><span>Strong communication skills, both written and verbal.<\/span><\/h2><\/li><li><h2><span>Proven ability to coach, mentor and provide direction to team members.<\/span><\/h2><\/li><li><h2><span>Strong interpersonal and relationship-building skills.<\/span><\/h2><\/li><li><h2><span>Ability to manage multiple priorities, meet deadlines and follow tasks through to completion.<\/span><\/h2><\/li><li><h2><span>Strong organisational and time management skills.<\/span><\/h2><\/li><li><h2><span>Ability to work effectively under pressure in a fast-paced environment.<\/span><\/h2><\/li><li><h2><span>Strong problem-solving and decision-making skills.<\/span><\/h2><\/li><li><h2><span>Ability to motivate and inspire a team while maintaining accountability for performance.<\/span><\/h2><\/li><li><h2><span>Flexibility to work varying shifts and schedules in line with operational requirements.<\/span><\/h2><\/li><\/ul><h2><\/h2><h2><span>If you don&#39;t meet every requirement, we still encourage you to apply. We recognise that talent comes in many forms and will consider you for this or other suitable opportunities.<\/span><\/h2><h2><\/h2><h2><span>What&#39;s in it for you<\/span><\/h2><h2><span>At Concentrix South Africa, we&#39;re committed to supporting your wellbeing, professional development and long-term career growth.<\/span><\/h2><h2><span>When you join our team, you&#39;ll enjoy:<\/span><\/h2><ul><li><h2><span>Competitive salary.<\/span><\/h2><\/li><li><h2><span>Permanent full-time employment.<\/span><\/h2><\/li><li><h2><span>Annual leave starting at 15 working days, increasing with length of service.<\/span><\/h2><\/li><li><h2><span>Pension and Provident Fund.<\/span><\/h2><\/li><li><h2><span>Medical Aid options.<\/span><\/h2><\/li><li><h2><span>Paid sick leave.<\/span><\/h2><\/li><li><h2><span>Paid maternity, parental, adoption and commissioning parental leave after one year of service.<\/span><\/h2><\/li><li><h2><span>Paid Family Responsibility Leave after four months.<\/span><\/h2><\/li><li><h2><span>Funeral cover.<\/span><\/h2><\/li><li><h2><span>Access to learning, leadership development and career progression opportunities.<\/span><\/h2><\/li><li><h2><span>The opportunity to work for a global leader in customer experience solutions.<\/span><\/h2><\/li><\/ul><h2><\/h2><h2><span>Power the best version of you!<\/span><\/h2><h2><span>If you&#39;re ready to lead, develop people and drive high-performing teams, we&#39;d love to hear from you.<\/span><\/h2><h2><span>Apply today and discover why more than 440,000 game-changers around the globe choose Concentrix as their employer of choice.<\/span><\/h2><h2><\/h2><h2><span>Concentrix is an Equal Opportunity Employer<\/span><\/h2><h2><span>Concentrix is committed to creating an inclusive workplace where everyone belongs. We welcome applications from all qualified candidates regardless of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status or any other legally protected characteristic.<\/span><\/h2><p><\/p><h2><span>Employment Equity<\/span><\/h2><h2><span>Concentrix is committed to fostering a diverse, equitable and inclusive workplace. In accordance with the Employment Equity Act and our Employment Equity Plan, preference may be given to suitably qualified candidates from designated groups. However, all appointments are made based on merit, business needs and the candidate&#39;s ability to perform the inherent requirements of the role.<\/span><\/h2><h2><span>We are committed to providing reasonable accommodation throughout the recruitment process for applicants with disabilities. If you require accommodation at any stage of the recruitment process, please let us know when submitting your application.<\/span><\/h2>\",\"ats_external_id\":\"R1748173\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"25750\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-14T00:04:45.419+08:00\",\"created_at\":\"2026-08-10T20:05:18.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzcwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---19-Hertzog-Blvd-Cape-Town-8000\/Team-Leader_R1748173\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8002\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-02\",\"wid\":\"580a3f4cbe54101d4cd0d20392da0000\",\"descriptor\":\"ZAF Cape Town - 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Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Spanish, Italian, French, Dutch or Flemish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a Collection Specialist is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What you will do<\/strong><\/p>\\n<ul>\\n<li><strong>Objective of the Role<\/strong>&nbsp;<\/li>\\n<\/ul>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<ul>\\n<li><strong>Key Tasks<\/strong><\/li>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li>Advanced Spanish\/Italian\/French\/Dutch\/Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-401\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T09:13:18.339+03:00\",\"created_at\":\"2026-08-10T14:55:37.794+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"389\",\"campaign_id\":\"399\",\"campaign_title\":\"MBFS Accounting \/ all languages \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting - Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Spanish, Italian, French, Dutch or Flemish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a Collection Specialist is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced French<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-399\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T09:13:18.307+03:00\",\"created_at\":\"2026-08-10T14:52:21.747+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"390\",\"campaign_id\":\"398\",\"campaign_title\":\"MBFS Automotive \/ all languages \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive - Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Spanish, Italian, French, Dutch or Flemish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a Collection Specialist is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Spanish\/ Italian\/ French\/ Dutch\/ Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 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Integramos ingenier\u00eda digital de clase mundial, creatividad y un profundo entendimiento del comportamiento humano para encontrar y liberar valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda l\u00edder en el mercado y conocimientos para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, ofrecer\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de centros de contacto que generan insights para mejorar resultados y valor para nuestros clientes, logrando as\u00ed nuestra visi\u00f3n.\\n\\nNuestros talentos innovadores alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos a\u00f1o tras a\u00f1o con premios como \u201cMejores Lugares para Trabajar del Mundo\u201d, \u201cMejores Empresas para el Crecimiento Profesional\u201d y \u201cMejor Cultura Empresarial\u201d.\\n\\nS\u00famate y s\u00e9 parte de este camino hacia mayores oportunidades y un futuro m\u00e1s prometedor.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de <b>3 Consultores\/as Senior SAP <\/b>para sumarse a nuestro equipo.<\/p><p>Orientamos la b\u00fasqueda a profesionales con experiencia s\u00f3lida en <b>alguno<\/b> de los siguientes m\u00f3dulos:<\/p><ul><li><p><b>FI<\/b><\/p><\/li><li><p><b>SD<\/b><\/p><\/li><li><p><b>MM<\/b><\/p><\/li><\/ul><p><\/p><p><b>Requisito excluyente:<\/b> Perfil Senior con certificaci\u00f3n en <b>al menos uno<\/b> de los siguientes m\u00f3dulos SAP: <b>FI, SD o MM<\/b>.<\/p><p><\/p><p><b>Importante:<\/b> No es necesario contar con experiencia en todos los m\u00f3dulos. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transa\\nct with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly strategic product leader for the role of Senior Product Manager \u2013 AI &amp; Data Solutions. In this position, you will be the primary catalyst for the strategy and evolution of our digital products, combining the core principles of data-driven product management with the cutting edge of Artificial Intelligence innovation.<\/p><p>You will be responsible for leading the full lifecycle of highly complex products, defining long-term product vision while driving the strategy for designing AI-powered features and solutions, including Generative AI, agentic architectures, and analytical models. 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Prioritize product backlogs based on business impact, balancing product debt remediation, continuous improvements, and innovation initiatives.<\/p><\/li><li><p>Serve as the central product leadership figure across multidisciplinary teams, collaborating closely with Senior Software Engineers, Systems Architects, and Data Engineers\/Scientists.<\/p><\/li><li><p>Promote a data- and AI-driven product culture throughout the organization by actively participating in Agile ceremonies (Scrum\/Kanban) and elevating team maturity and best practices.<\/p><\/li><li><p>Translate product roadmaps and complex AI initiatives into tangible business value propositions, clearly distinguishing vanity metrics from meaningful business outcomes and North Star Metrics for directors, vice presidents, and client-facing stakeholders.<\/p><\/li><li><p>Assess the financial feasibility and ongoing operational costs of AI initiatives, including cloud infrastructure expenses and LLM inference API costs, when defining product roadmap investments.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided.<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/p><\/li><\/ul><p><\/p><p><br \/><b>Requirements:<\/b><\/p><ul><li><p>Proven track record as a Senior Product Manager within technology companies, large-scale B2B platforms, or highly data-intensive systems with extensive integrations.<\/p><\/li><li><p>Demonstrated experience leading product discovery processes, hypothesis testing, MVP development, and strategic roadmap definition.<\/p><\/li><li><p>Strong strategic understanding of the lifecycle of data-driven products integrated with Large Language Models (LLMs) and predictive Machine Learning models.<\/p><\/li><li><p>Familiarity with the design and launch of products leveraging agentic solutions, AI orchestration frameworks (such as LangChain and Semantic Kernel), and vector databases, with a clear understanding of how these technologies create customer value.<\/p><\/li><li><p>Strong perspective on user experience (UX for AI) and the behavior of conversational and intelligent automation interfaces.<\/p><\/li><li><p>Solid understanding of modern digital product ecosystems, including APIs, microservices architecture, messaging systems, and cloud platforms such as Microsoft Azure and Google Cloud Platform (GCP).<\/p><\/li><li><p>Ability to engage effectively with engineers and architects on technical feasibility, timelines, and scope discussions.<\/p><\/li><li><p>Advanced proficiency with product management and tracking tools such as Jira, Confluence, or similar platforms.<\/p><\/li><li><p>Excellent verbal and written communication skills, with the ability to synthesize complex concepts, influence stakeholders, and negotiate effectively with senior executives, including VPs and C-level leaders.<\/p><\/li><li><p>Highly analytical profile with a strong focus on data, metrics, and business impact.<\/p><\/li><li><p>Resilience and adaptability in environments characterized by rapid digital transformation and technological evolution.<\/p><\/li><\/ul><p><\/p><p><\/p><p>#LI-Hybrid #Curitiba #ProductManager<\/p><p><\/p>\",\"ats_external_id\":\"R1751622\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"21916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-13T08:05:41.859+08:00\",\"created_at\":\"2026-08-07T18:06:07.985+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzYyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Sr-Manager--Product-Support_R1751622\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - 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Day to day, you sit with the local business: building and maintaining the dashboards they rely on, surfacing trends before they become surprises, and translating numbers into recommended actions. At the same time, you work as part of the Global BI team, which owns the data platform, the shared data models, and the reporting standards. Your job is to keep those two worlds connected \u2014 so that when the business changes, the data infrastructure changes with it, and when the global platform changes, local reporting keeps running without disruption.\\n\\nSuccess in this role is not measured by the number of dashboards produced. It is measured by whether the business makes better and faster decisions because you are here.\",\"long_description\":\"<p><b>Turn data into insight<\/b><\/p><ul><li>Monitor performance against targets and highlight trends, anomalies, and inflection points proactively, rather than waiting to be asked.<\/li><li>Perform root-cause and driver analysis to explain why a metric moved, not just that it moved.<\/li><li>Identify emerging risks \u2014 pipeline gaps, margin erosion, demand shifts, service or cost outliers \u2014 early enough for the business to act.<\/li><li>Translate findings into clear, specific, prioritized recommendations, with an honest read on confidence and what further data would sharpen the answer.<\/li><li>Present to local leadership in plain business language; tailor depth to the audience.<\/li><\/ul><p><\/p><p><b>Build and maintain reporting the business trusts<\/b><\/p><ul><li>Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs.<\/li><li>Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used.<\/li><li>Maintain data quality and reconciliation checks so reported numbers match the source of truth; investigate and resolve discrepancies at the root cause rather than patching the output.<\/li><li>Keep documentation current \u2014 metric definitions, calculation logic, refresh schedules, and known limitations.<\/li><\/ul><p><\/p><p><b>Partner with the business<\/b><\/p><ul><li>Act as the first point of contact for local analytics and reporting requests; triage, scope, and prioritize them against business impact.<\/li><li>Sit close to the commercial, operations, and finance teams to understand how the business actually works, not only how it is represented in the data.<\/li><li>Challenge requests constructively \u2014 clarify the decision behind the ask, and propose a better route when a requested report will not answer the real question.<\/li><li>Coach business users toward self-service so routine questions do not require a ticket.<\/li><li>Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs.<br \/>Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used.<br \/>Maintain data quality and reconciliation checks so reported numbers match the source of truth; 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We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As an AWS Cloud Solutions Consultant at Concentrix, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p><b>So what happens next?<\/b><\/p><p>Once we\u2019ve received your application, we\u2019ll give it as much attention as it deserves and you\u2019ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you\u2019ll cruise through our recruitment process.<\/p><h3><\/h3><h3>To all recruitment agencies<\/h3><p>Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees, or any other organisation location. 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The ideal candidate will have hands-on experience providing Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span>, including managing Interactive Voice Response (IVR) systems, call flows \/ routing and managing MAC requests. This role requires a proactive<span>\u00a0<\/span><span>problem<\/span><span>\u00a0<\/span>solver with a good understanding of contact center technologies and a passion for delivering exceptional technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>to customers.<\/div><div><b>Please Note:<\/b><span>\u00a0<\/span>This position requires an Australian Citizen due to customer requirements. Additionally, the role may involve being on-call to<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>24x7 customer operations.<br \/>\u00a0<\/div><div><b>Key Responsibilities:<\/b><\/div><ul><li><b>Technical<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Provide Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>for Amazon Connect, Genesys<span>\u00a0<\/span><span>Cloud<\/span> and other CCaaS platforms, ensuring rapid resolution of technical issues to minimize downtime.<\/li><li><b>Incident Management:<\/b><span>\u00a0<\/span>Monitor, triage, and resolve incidents related to CCaaS platforms, IVR systems, and core routing, following established protocols and ensuring compliance with SLAs.<\/li><li><b>IVR and Routing Configuration:<\/b><span>\u00a0<\/span>Implement, maintain, and troubleshoot IVR configurations and core routing rules to ensure optimal call flow and customer experience.<\/li><li><b>System Monitoring:<\/b><span>\u00a0<\/span>Continuously monitor system performance and health, proactively identifying potential issues and addressing them before they impact operations.<\/li><li><span><b>Issue<\/b><\/span><b><span>\u00a0<\/span>Escalation:<\/b><span>\u00a0<\/span>Collaborate with internal teams and external vendors to escalate and resolve complex technical issues, ensuring clear communication and status updates.<\/li><li><b>Documentation:<\/b><span>\u00a0<\/span>Maintain accurate and detailed documentation of incidents, solutions, and configurations to build a comprehensive knowledge base for future reference.<\/li><li><b>Continuous Improvement:<\/b><span>\u00a0<\/span>Identify areas for process and system improvement, providing recommendations to enhance efficiency, performance, and customer satisfaction.<\/li><li><b>Collaboration:<\/b><span>\u00a0<\/span>Work closely with cross-functional teams, including network engineers, software developers, and operations teams, to ensure seamless operation and integration of CCaaS platforms.<\/li><li><b>User Training and<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Assist end-users with platform-related queries, provide training on system functionalities, and ensure users are equipped to leverage the full potential of the CCaaS platforms.<\/li><\/ul><div><\/div><div><b>Qualifications:<\/b><\/div><ul><li><b>Experience:<\/b><span>\u00a0<\/span>Minimum of 2&#43; years of experience in a technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>role with a focus on contact center technologies, including Amazon Connect and\/or Genesys<span>\u00a0<\/span><span>Cloud<\/span>.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Strong hands-on experience with CCaaS platforms, IVR systems, core routing, and call flow configurations. 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Collaboration Engineer (TCF) R1753769\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Cloud Solutions Consultant\",\"street\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is looking for a Lead Cloud Solutions Consultant to join our ANZ Cloud and Customer Experience practice.<\/p><p><\/p><p>This is a senior, client-facing role. You will be the senior technical voice on your engagement \u2014 running discovery with business and IT stakeholders, owning the architecture, making the trade-off calls, and leading a small squad of mid to senior consultants who build it. You will be accountable for the technical outcome, not just your own contribution to it.<\/p><p><\/p><p>Our work spans cloud modernisation, data and analytics, and customer experience platforms on AWS, including a growing book of Amazon Connect and CCaaS delivery. Deep Amazon Connect experience is a real differentiator here, but it is not a prerequisite \u2014 strong AWS architects who want to build that specialism with us are encouraged to apply.<\/p><p><\/p><p>This role suits someone who has outgrown pure engineering and wants the harder problem: shaping what gets built, defending that position in front of a client, and lifting the capability of the people around them.<\/p><div><p><\/p><p><b>What you will do<\/b><\/p><\/div><ul><li><b>Lead discovery<\/b> with business, operations, and IT stakeholders, and translate what you hear into architecture that stands up commercially and technically.<\/li><li><b>Own the end-to-end solution design<\/b> \u2014 architecture, integration patterns, data flows, security posture, and non-functional requirements \u2014 and act as design authority for the engagement.<\/li><li><b>Lead a squad of mid to senior consultants<\/b>: set technical direction, allocate work, unblock people, and hold the quality bar.<\/li><li><b>Stay hands-on.<\/b> You will still write code, build reference implementations, and prove out the hard parts yourself.<\/li><li><b>Lead migrations to AWS<\/b>, including contact centre migrations from platforms such as Genesys, Avaya, NICE, and Cisco to Amazon Connect \u2014 gap analysis, cutover, and rollback planning.<\/li><li><b>Design data and AI-enabled capability<\/b> using Glue, Athena, QuickSight, Amazon Bedrock, and Amazon Connect AI agents \u2014 with the guardrails that make it safe in production.<\/li><li><b>Mentor your squad and build reusable IP<\/b> \u2014 reference architectures, accelerators, and patterns that make the next engagement faster than the last.<\/li><li><b>Support pre-sales occasionally<\/b> \u2014 shaping solutions and estimates for new opportunities. This is a delivery-led role, not a pre-sales one.<\/li><\/ul><div><p><\/p><p><b>What you will bring<\/b><\/p><\/div><ul><li><b>8&#43; years in cloud engineering, architecture, or technical consulting<\/b>, including significant time in a consulting, systems integrator, or partner environment.<\/li><li><b>Demonstrated ownership of end-to-end AWS solution design<\/b> for enterprise clients \u2014 not just contributing to someone else\u2019s architecture.<\/li><li><b>Technical leadership of a delivery team or squad<\/b>, including mentoring and quality accountability.<\/li><li><b>Deep AWS platform knowledge<\/b> across compute, containers, serverless, storage, networking, and data services.<\/li><li><b>Strong development capability<\/b> in Python and\/or TypeScript, plus infrastructure as code (CloudFormation, CDK, or Terraform) and CI\/CD.<\/li><li><b>Security and compliance literacy<\/b> and experience delivering in regulated environments such as financial services, superannuation, health, or government.<\/li><li><b>Excellent communication.<\/b> You can hold a room, write a design document people actually read, and disagree with a client without damaging the relationship.<\/li><li><b>AWS Professional-level certification<\/b> (Solutions Architect or DevOps Engineer), or equivalent demonstrated depth.<\/li><li><b>Australian work rights<\/b> and the ability to obtain a police check.<\/li><\/ul><div><p><\/p><p><b>Highly regarded<\/b><\/p><\/div><ul><li><b>Amazon Connect delivery experience<\/b> \u2014 contact flows, routing and queue architecture, Lambda integrations, Contact Lens, outbound campaigns.<\/li><li><b>Contact centre domain knowledge<\/b> \u2014 IVR, ACD, routing, workforce management, quality management.<\/li><li><b>Generative AI delivery experience<\/b> \u2014 Amazon Bedrock, RAG, agentic patterns, evaluation, and guardrails.<\/li><li><b>CRM and enterprise integration<\/b> \u2014 Salesforce, Dynamics 365, ServiceNow, or Zendesk.<\/li><li><b>Telephony and networking fundamentals<\/b>, and compliance experience with PCI DSS, APRA CPS 234, or the Australian Privacy Principles.<\/li><\/ul><div><p><\/p><p><b>What we offer<\/b><\/p><\/div><ul><li><b>Genuine technical ownership<\/b> of a major client engagement, with the autonomy to make the calls.<\/li><li><b>A funded certification and training pathway<\/b>, including AWS certification and re:Invent opportunities.<\/li><li><b>Flexible hybrid working<\/b> from our Sydney office.<\/li><li><b>A clear path<\/b> to Principal Consultant or Solution Architecture leadership.<\/li><\/ul><div><p><\/p><p><b>About Concentrix <\/b><\/p><\/div><p>We are the experience design and engineering team of Concentrix, a global technology and services leader, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We recruit the best people and work in small, senior project teams \u2014 which is why our clients keep bringing us their hardest problems rather than their easiest ones.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p>We know strong candidates often do not meet every listed criterion. If you meet most of the essentials and the role interests you, please apply<\/p><div><p><\/p><p><\/p><\/div>\",\"ats_external_id\":\"R1753769\",\"location\":\"Melbourne, Victoria\",\"job_type\":\"full_time\",\"salary\":\"210000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-08-07T16:04:22.119+08:00\",\"created_at\":\"2026-08-07T14:04:06.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/Lead-Cloud-Solutions-Consultant_R1753769\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Melbourne\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3000\",\"primary_location\":{\"id\":\"AU-MEL-FLIND-01\",\"wid\":\"463ebbbe1a0e101f54b6b4a78e5b0000\",\"descriptor\":\"AUS Melbourne - 276 Flinders Street Level 7\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sylvia.bozikian@concentrix.com\"},\"first_name\":\"Bozikian, Sylvia\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101882746\",\"wid\":\"79a952415201018314506701e70da345\",\"descriptor\":\"Sylvia Bozikian (101882746)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382427\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/Lead-Cloud-Solutions-Consultant_R1753769\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/Lead-Cloud-Solutions-Consultant_R1753769\/apply\",\"job_requisition_id\":\"R1753769\"}],\"organizations\":[{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"custom_reference_id\":null,\"company_reference_id\":\"TSPAU\"},{\"wid\":\"f1332e5ef32b1004c4b5b41bcecd0000\",\"descriptor\":\"W0ZV85 Corp_Catalyst Services\",\"reference_id\":\"W0ZV85\",\"custom_reference_id\":\"W0ZV85\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ce0ce82f114810156f3a3b76f9270000\",\"descriptor\":\"23400 - Opexother - CORPCATSV\",\"reference_id\":\"CORPCATSV\",\"custom_reference_id\":\"CORPCATSV\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonas.katzellenbourg@concentrix.com\"},\"first_name\":\"Jonas Katzellenbourg (101873977)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1753769\",\"wid\":\"6fd6e8c1834910220a32345bf3e10000\",\"descriptor\":\"Lead Cloud Solutions Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"310\",\"campaign_id\":\"1099\",\"campaign_title\":\"HP Inc \/ Czech \/ Prague - flexible(Copy - 08\/07\/26  1:56:28)\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Business Manager s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Chce&scaron; posunout svou kari&eacute;ru v&nbsp;sales? Neboj&iacute;&scaron; se v&yacute;zev, m&aacute;&scaron; tah na branku a&nbsp;bav&iacute; t\u011b pr&aacute;ce v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Pak pro tebe m&aacute;me skv\u011blou p\u0159&iacute;le\u017eitost vstoupit do sv\u011bta IT a&nbsp;dlouhodob\u011b v&nbsp;n\u011bm r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Na pozici Inside Business Partner Manager bude&scaron; zodpov\u011bdn&yacute;\/&aacute; za sv\u011b\u0159en&eacute; portfolio partner\u016f a&nbsp;r\u016fst jejich prodej\u016f. Stane&scaron; se jejich kl&iacute;\u010dov&yacute;m kontaktem a&nbsp;partnerem pro r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude tv&yacute;m &uacute;kolem<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Spr&aacute;va a&nbsp;rozvoj portfolia obchodn&iacute;ch partner\u016f s&nbsp;c&iacute;lem dosahovat meziro\u010dn&iacute;ho r\u016fstu (YoY)<br \/>&bull; Porozum\u011bn&iacute; trhu partner\u016f a&nbsp;konkuren\u010dn&iacute;mu prost\u0159ed&iacute;<br \/>&bull; Pravideln&aacute; a&nbsp;proaktivn&iacute; komunikace s&nbsp;partnery (telefonicky, online)<br \/>&bull; Vyhled&aacute;v&aacute;n&iacute; nov&yacute;ch obchodn&iacute;ch p\u0159&iacute;le\u017eitost&iacute;, pr&aacute;ce s&nbsp;cenotvorbou a&nbsp;veden&iacute; partnera cel&yacute;m obchodn&iacute;m cyklem<br \/>&bull; &Scaron;kolen&iacute; partner\u016f na nov&eacute; produkty, \u0159e&scaron;en&iacute; a&nbsp;funkcionality<br \/>&bull; V\u010dasn&aacute; a&nbsp;profesion&aacute;ln&iacute; komunikace s&nbsp;resellery (telefon, e-mail)<br \/>&bull; Budov&aacute;n&iacute; dlouhodob&yacute;ch vztah\u016f, loajality a&nbsp;rozvoj partnersk&yacute;ch kompetenc&iacute; a&nbsp;certifikac&iacute;<br \/>&bull; Kontrola pln\u011bn&iacute; po\u017eadavk\u016f partnersk&eacute;ho programu (technick&eacute;\/obchodn&iacute; certifikace, obratov&eacute; c&iacute;le)<br \/>&bull; Forecasting, sledov&aacute;n&iacute; v&yacute;konu partner\u016f a&nbsp;pr&aacute;ce s&nbsp;intern&iacute;mi n&aacute;stroji<br \/>&bull; Monitoring marketingov&yacute;ch aktivit partner\u016f, co-marketingu a&nbsp;n&aacute;vratnosti investic (ROI)<br \/>&bull; Registrace a&nbsp;onboarding IT reseller\u016f do partnersk&eacute;ho programu<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Koho hled&aacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny a&nbsp;plynulou znalost angli\u010dtiny<br \/>&bull; V&yacute;born&eacute; komunika\u010dn&iacute; schopnosti (&uacute;stn&iacute; i&nbsp;p&iacute;semn&eacute;)<br \/>&bull; Zku&scaron;enosti s&nbsp;obchodem, ide&aacute;ln\u011b B2B<br \/>&bull; Pozitivn&iacute; p\u0159&iacute;stup, orientaci na c&iacute;le a&nbsp;v&yacute;sledky<br \/>&bull; Samostatnost i&nbsp;schopnost t&yacute;mov&eacute; spolupr&aacute;ce<br \/>&bull; Schopnost pracovat na &uacute;kolech s&nbsp;minim&aacute;ln&iacute;m veden&iacute;m<br \/>&bull; Flexibilitu p\u0159i stanovov&aacute;n&iacute; priorit<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co ti nab&iacute;z&iacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; 25 dn&iacute; pln\u011b hrazen&eacute; dovolen&eacute;<br \/>&bull; Stravenkov&yacute; pau&scaron;&aacute;l (123,90 CZK \/ pracovn&iacute; den)<br \/>&bull; Benefitn&iacute; karta (1 940 CZK m\u011bs&iacute;\u010dn\u011b)<br \/>&bull; Skv\u011blou k&aacute;vu a&nbsp;\u010daj, \u010derstv&eacute; ovoce a&nbsp;ob\u010derstven&iacute; na pracovi&scaron;ti<br \/>&bull; Multisport kartu<br \/>&bull; Ka\u017edodenn&iacute; vyu\u017eit&iacute; ciz&iacute;ch jazyk\u016f (zejm&eacute;na angli\u010dtiny)<br \/>&bull; Hern&iacute; koutky, relax z&oacute;ny, terasy (pro ku\u0159&aacute;ky i&nbsp;neku\u0159&aacute;ky) a&nbsp;pln\u011b vybaven&eacute; kuchy\u0148ky<br \/>&bull; V&nbsp;okol&iacute; kancel&aacute;\u0159&iacute; &scaron;irok&yacute; v&yacute;b\u011br restaurac&iacute;, v\u010detn\u011b vegan-friendly<br \/>&bull; F&eacute;rov&yacute; a&nbsp;lidsk&yacute; t&yacute;m s&nbsp;d\u016frazem na etiku a&nbsp;corporate governance<br \/>&bull; Skv\u011blou dostupnost MHD (metro Bud\u011bjovick&aacute;)<br \/>&bull; Fitness centrum nebo park v&nbsp;doch&aacute;zkov&eacute; vzd&aacute;lenosti<br \/>&bull; Teambuildingy, firemn&iacute; akce, sportovn&iacute; aktivity<br \/>&bull; Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/p>\",\"ats_external_id\":\"CZ-1099\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-07T13:57:32.064+02:00\",\"created_at\":\"2026-08-07T13:56:28.895+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\"},{\"id\":\"421\",\"campaign_id\":\"4684\",\"campaign_title\":\"GTM - Etraveli Portuguese - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Travel Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today as a Portuguese travel advisor!\",\"long_description\":\"<h1><strong>Travel Advisor (Portuguese-English Bilingual)<\/strong><\/h1>\\n<p>The Travel Advisor position interfaces with customers via inbound calls, chats, emails, and other communication channels to provide exceptional travel-related support. In this role, you will assist customers with travel inquiries, reservations, itinerary changes, and general travel guidance while delivering a seamless customer experience.<\/p>\\n<p>Joining this role provides the opportunity to work in a dynamic travel environment, develop customer service expertise, and build a rewarding career with one of the world's leading customer experience organizations.<\/p>\\n<h2><strong>In This Role, You'll:<\/strong><\/h2>\\n<ul>\\n<li>Be the primary point of contact for customers, providing support through phone, email, and chat.<\/li>\\n<li>Assist customers with travel-related inquiries, bookings, changes, and cancellations.<\/li>\\n<li>Deliver accurate information and guidance regarding travel services and policies.<\/li>\\n<li>Resolve customer concerns professionally and efficiently while ensuring a positive experience.<\/li>\\n<li>Build strong customer relationships through empathy, active listening, and clear communication.<\/li>\\n<li>Collaborate with colleagues and support teams to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/h2>\\n<ul>\\n<li>Ensure service delivery meets quality and performance standards.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Provide timely and accurate resolutions to customer inquiries.<\/li>\\n<li>Maintain up-to-date knowledge of travel products, services, and processes.<\/li>\\n<li>Accurately document customer interactions and account updates.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Adhere to company policies, procedures, and operational requirements.<\/li>\\n<\/ul>\\n<h2><strong>Candidate Profile:<\/strong><\/h2>\\n<ul>\\n<li>Fluent in <strong>Portuguese and English<\/strong>, both written and verbal.<\/li>\\n<li>High school diploma or equivalent.<\/li>\\n<li>Previous customer service experience is an advantage.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills.<\/li>\\n<li>Strong problem-solving and analytical skills.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Ability to multitask, prioritize, and adapt to changing business needs.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently and collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-oriented in all customer interactions.<\/li>\\n<li>Flexible to work rotational shifts.<\/li>\\n<\/ul>\\n<h2><strong>Location:<\/strong><\/h2>\\n<p><strong>Smart Village, 6th of October<\/strong><\/p>\\n<h2><strong>Compensation &amp; Benefits:<\/strong><\/h2>\\n<ul>\\n<li><strong>Competitive Monthly Gross Salary<\/strong><\/li>\\n<li><strong>Monthly Sign-on Bonus for the First 3 Months<\/strong><\/li>\\n<li>Medical Insurance<\/li>\\n<li>Social Insurance<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Bright Career Path with Promotion Opportunities After Completing the First 6 Months<\/li>\\n<\/ul>\\n<h2><strong>Shift Details:<\/strong><\/h2>\\n<ul>\\n<li>Rotational Shifts<\/li>\\n<li>9 Working Hours per Shift<\/li>\\n<li>Earliest Start Time: <strong>10:00 AM<\/strong><\/li>\\n<li>Latest End Time: <strong>1:00 AM<\/strong><\/li>\\n<\/ul>\\n<h2><strong>Career Growth:<\/strong><\/h2>\\n<p>This role offers a structured learning and development journey with ongoing coaching and support. Successful employees will have access to internal career opportunities and promotion pathways after completing their first six months, based on performance and business needs.<\/p>\\n<h2><strong>Additional Information:<\/strong><\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and business requirements.<\/p>\\n<h2><strong>Disclaimer:<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\\n<hr \/>\",\"ats_external_id\":\"EG-4684\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-08-12T03:59:16.536+04:00\",\"created_at\":\"2026-08-07T13:33:23.197+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\"},{\"id\":\"391\",\"campaign_id\":\"397\",\"campaign_title\":\"SES Imagotag \/ French \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"JavaScript and Python Developer with French and English - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">If <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> looking to grow and be inspired,<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">as a <strong>JavaScript and Python Developer with French &amp; English - Remote<\/strong> <\/span><\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">&nbsp;<\/span><span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">you<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> will be part of<\/span> <span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">our <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">team of <\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">game-changers<\/span><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\"> who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span class=\\\"EOP SCXW221863152 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At <strong>Concentrix<\/strong>, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned<\/p>\\n<p>&nbsp;<\/p>\\n<p><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\" data-ccp-parastyle-defn=\\\"{&quot;ObjectId&quot;:&quot;a5079aba-0fe7-50b5-a438-96fe84b4d8c9|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[201342448,&quot;3&quot;,469777843,&quot;&quot;,201341986,&quot;3&quot;,335551500,&quot;2894634&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;120&quot;,335559738,&quot;120&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,201342446,&quot;1&quot;,201342447,&quot;5&quot;,201342449,&quot;1&quot;,469777841,&quot;Montserrat&quot;,469777842,&quot;&quot;,469777844,&quot;Montserrat&quot;,469769226,&quot;Montserrat&quot;,268442635,&quot;22&quot;,469775450,&quot;13) Body - Proposal Body Text&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;13Body-ProposalBodyText&quot;,335572020,&quot;1&quot;,469778324,&quot;Normal&quot;]}\\\">We&rsquo;re<\/span><span class=\\\"NormalTextRun SCXW169220848 BCX8\\\" data-ccp-parastyle=\\\"13) Body - Proposal Body Text\\\"> looking for a<\/span><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"> <strong>JavaScript and Python Developer with French and English <span class=\\\"TextRun SCXW221863152 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW221863152 BCX8\\\">&nbsp;<\/span><\/span><\/strong><\/span><span class=\\\"TextRun SCXW169220848 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"none\\\">to support clients using our image recognition and retail execution platform. You&rsquo;ll play a key role in creating a smooth and hassle-free onboarding experience by guiding users through setup, answering their questions, and helping them understand how to use our tools effectively.<\/span><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Need:<\/strong><\/p>\\n<ul>\\n<li><span data-contrast=\\\"auto\\\"> Strong knowledge of JavaScript&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Good understanding of HTML&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Experience with Python scripting&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to work with XML and structured data formats&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Strong analytical and problem-solving skills&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Ability to understand complex technical environments and diagnose issues&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\"> Capability to produce clear and structured technical documentation&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"auto\\\">1 year experience with Javascript and HTML; <\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>What You&rsquo;ll Get:<\/strong><\/p>\\n<ul>\\n<li>Full time role, undetermined contract<\/li>\\n<li>Monday &ndash; Friday&nbsp; schedule, 9 AM &ndash; 6 PM<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><br \/><strong>Your Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Configure projects,\u202flabel templates and\u202fbusiness rules\u202fusing\u202fJavaScript, HTML, JSON, and XML<\/li>\\n<li>Analyze, transform, and validate\u202fcustomer data\u202ffor platform integration and reliable processing<\/li>\\n<li>Investigate and resolve\u202fcomplex technical issues, including root cause analysis, issue reproduction, and coordination with internal teams<\/li>\\n<li>Perform\u202ffunctional testing\u202fto ensure developments, fixes and deployments meet technical and business requirements<\/li>\\n<li>Create and maintain\u202ftechnical documentation, including configuration logic, troubleshooting steps, and knowledge base content<\/li>\\n<li>Support a portfolio of \u202fB2B customers, mainly through email communication (80%), with occasional outbound calls to clarify issues or confirm resolutions and deployments.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experi<\/strong><strong>nce the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"RO-397\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T09:13:18.248+03:00\",\"created_at\":\"2026-08-07T13:13:55.954+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\"},{\"id\":\"481\",\"campaign_id\":\"2799\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Michael Kors\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R8000<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>6 months&rsquo; International Call Centre Experience <strong>(Essential)<\/strong> <strong>AND\/OR<\/strong> 12 months&rsquo; high-end retail experience with international brands <strong>(Advantageous) OR <\/strong>Experience in CS correspondence work<strong> (Advantageous)<\/strong><\/li>\\n<li>Passed Grade 12 \/ Matric <strong>(Essential)<\/strong><\/li>\\n<li>B2 English Language<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2&nbsp;<br \/>dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nightshift Shift Allowance<\/strong>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and address users&rsquo; needs pre- and post-sales.&nbsp;<\/li>\\n<li>Ensure focus as the main priority, always offering customers purchasing options over the phone and\/or any new available sales channels.<\/li>\\n<li>Support customers with suitable substitutions for out-of-stock items and\/or special occasion products.<\/li>\\n<li>Identify potential sales opportunities from customers who contact post-sales assistance.<\/li>\\n<li>Be able to detect customer &ldquo;needs and wants&rdquo; to provide detailed guidance on available products and support them on the purchasing and payment process.&nbsp;<\/li>\\n<li>Provide guidance, advice, and an exquisite customer service, transmitting a feeling of pride in the brand, and be a truly &ldquo;Brand Ambassador<\/li>\\n<li>Report and escalate customer issues when placing orders which affect sales performance (stock, payment issues, etc.).<\/li>\\n<li>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.<\/li>\\n<li>Escalate potential service issues through corresponding flow.<\/li>\\n<li>Follow all the processes and procedures of the project.<\/li>\\n<li>Ensure contractual SLA is maintained.&nbsp;<\/li>\\n<li>Provide cover for other Agents in their absence, either within the same team or across teams.&nbsp;<\/li>\\n<li>Liaise with Team Leaders on specific projects where requested.<\/li>\\n<li>Understand and comply with administrative duties including holiday, sickness, and overtime forms in a timely and accurate manner.&nbsp;<\/li>\\n<li>Attend regular Team Meetings.&nbsp;<\/li>\\n<li>Work on additional tasks required by Supervisor or Mentor connected to keeping up&nbsp;<br \/>the service performance, quality, and customer satisfaction<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2799\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-12T23:59:16.902Z\",\"created_at\":\"2026-08-07T12:02:23.902Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"37\"},{\"id\":\"877\",\"campaign_id\":\"23588\",\"campaign_title\":\"Specialist, Renewal Sales R1726800\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Renewals Sales - Bilingual\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1726800\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"5479.81\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-13T00:05:43.812+08:00\",\"created_at\":\"2026-08-07T06:04:14.076+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Specialist--Renewals-Sales---Bilingual_R1726800\/apply\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":[\"English\",\"Brazilian Portuguese\"],\"recruiter\":{\"email\":{\"address\":\"tayane.peixoto@concentrix.com\"},\"first_name\":\"Peixoto, Tayane\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383024\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Specialist--Renewals-Sales---Bilingual_R1726800\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Specialist--Renewals-Sales---Bilingual_R1726800\/apply\",\"job_requisition_id\":\"R1726800\"}],\"organizations\":[{\"wid\":\"26c7786cb10b101b624895e74ea90000\",\"descriptor\":\"25232 - 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Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"878\",\"campaign_id\":\"23584\",\"campaign_title\":\"IT Solution Architect (TCF) R1753667\",\"campaign_type\":\"job_application\",\"job_title\":\"API Solution Architect \u2013 Node JS\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Location: Remote <\/b><\/p><p><b>Role: API Solution Architect \u2013 Node.js<\/b><\/p><p><\/p><p>We are seeking an experienced API Solution Architect with strong Node.js expertise to design, develop, and modernize enterprise-scale API solutions. This role will lead the architecture of secure, scalable, and high-performing APIs while driving API transformation and integration initiatives across cloud-native platforms. The ideal candidate will have deep expertise in Node.js, API architecture, microservices, and modern integration patterns, along with experience designing agentic API migration factories utilizing chained LLM-driven pipelines with human-gated PR reviews.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Architect and lead the design of scalable, secure, and high-performance RESTful APIs, GraphQL services, and event-driven integrations using Node.js, NestJS, Express, and Fastify.<\/li><li>Design and deliver agentic API migration factories using chained LLM-driven pipelines with human-gated PR reviews to accelerate legacy-to-modern API transformation initiatives.<\/li><li>Author and govern custom GitHub Copilot Skills and AI-assisted engineering accelerators as reusable delivery artifacts across programs and teams.<\/li><li>Establish and promote Open API Specification (OAS)-first development workflows, standards, and governance across NestJS, Fastify, Express, Lambda, and serverless architectures.<\/li><li>Define enterprise API standards, architectural patterns, governance frameworks, and best practices for scalability, maintainability, and reuse.<\/li><li>Partner with product owners, engineering teams, enterprise architects, and business stakeholders to translate business requirements into modern API-led solutions.<\/li><li>Drive cloud-native API architectures aligned with enterprise integration strategies across AWS, Azure, and GCP environments.<\/li><li>Implement and enforce API security best practices, including OAuth2, JWT, SSO, encryption, rate limiting, and threat mitigation controls.<\/li><li>Lead API lifecycle management processes including design, documentation, versioning, deployment, observability, and governance.<\/li><li>Evaluate, recommend, and integrate API management platforms such as Apigee, Kong, AWS API Gateway, MuleSoft, or equivalent technologies.<\/li><li>Guide development teams on microservices architecture, domain-driven design, event-driven systems, and asynchronous communication models.<\/li><li>Establish observability, monitoring, performance engineering, and scalability testing frameworks to ensure APIs consistently meet SLAs.<\/li><li>Provide technical leadership, mentoring, and architectural guidance for engineering teams focused on modern API development and AI-assisted engineering practices.<\/li><li>Collaborate with DevOps and platform engineering teams to implement CI\/CD pipelines, automated quality controls, and infrastructure-as-code practices.<\/li><\/ul><p><b>\u00a0Qualifications<\/b><\/p><ul><li>10&#43; years of software engineering experience with at least 5&#43; years in Solution Architecture, Principal Architecture, or Enterprise Architecture roles.<\/li><li>Strong hands-on expertise in Node.js, JavaScript, TypeScript, Express.js, NestJS, and Fastify.<\/li><li>Extensive experience designing and implementing enterprise-scale API platforms and integration architectures.<\/li><li>Proven experience modernizing legacy applications and APIs using cloud-native and microservices-based approaches.<\/li><li>Experience building or leveraging LLM-powered automation, AI-assisted development frameworks, GitHub Copilot customization, or agentic engineering workflows.<\/li><li>Deep understanding of REST, GraphQL, gRPC, WebSocket\u2019s, and event-driven integration patterns.<\/li><li>Strong knowledge of API security, authentication, authorization, rate limiting, caching, and governance frameworks.<\/li><li>Hands-on experience with cloud platforms including AWS, Azure, and\/or GCP.<\/li><li>Experience with Docker, Kubernetes, serverless architectures, and container orchestration technologies.<\/li><li>Strong understanding of CI\/CD pipelines, DevSecOps practices, and automated testing frameworks.<\/li><li>Experience with SQL and NoSQL databases including PostgreSQL, MongoDB, DynamoDB, or equivalent platforms.<\/li><li>Excellent communication, stakeholder management, and leadership skills.<\/li><li>Strong understanding of Agile, Lean, DevOps, and continuous improvement methodologies.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Cloud certifications such as AWS Solutions Architect, Microsoft Azure Architect Expert, or Google Cloud Professional Architect.<\/li><li>Experience implementing enterprise AI platforms, generative AI solutions, and LLM orchestration frameworks.<\/li><li>Experience developing and governing custom GitHub Copilot Skills, Prompt Engineering standards, and AI development accelerators.<\/li><li>Experience with Kafka, RabbitMQ, Event Bridge, or other event-streaming technologies.<\/li><li>Familiarity with observability platforms such as Datadog, Prometheus, Grafana, ELK, or New Relic.<\/li><li>Experience with API monetization, developer portals, and API product management.<\/li><li>Background supporting large-scale enterprise digital transformation, financial services, telecommunications, technology, or consulting environments.<\/li><li>Experience leading globally distributed engineering teams and large modernization programs.<\/li><\/ul><p><\/p><p>The base salary for this position is $106,087- $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 08\/17\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1753667\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-08T00:05:52.574+08:00\",\"created_at\":\"2026-08-07T04:05:00.706+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/API-Solution-Architect---Node-JS_R1753667\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF IT Solutions\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0268\",\"descriptor\":\"IT Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382516\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/API-Solution-Architect---Node-JS_R1753667\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/API-Solution-Architect---Node-JS_R1753667\/apply\",\"job_requisition_id\":\"R1753667\"}],\"organizations\":[{\"wid\":\"de28fe2774671036e2de4b8abb900000\",\"descriptor\":\"W0ZXOF Fis Global: Onboarding (Unbill\",\"reference_id\":\"W0ZXOF\",\"custom_reference_id\":\"W0ZXOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8e6811f2f1df103228768d1eb9540000\",\"descriptor\":\"24550 - FIS - 980006613\",\"reference_id\":\"980006613\",\"custom_reference_id\":\"980006613\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jawethakther.jamal@concentrix.com\"},\"first_name\":\"Jaweth Akther Jamal (102010976)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1753667\",\"wid\":\"47f1046910491021e90499de52900000\",\"descriptor\":\"API Solution Architect \u2013 Node JS\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"879\",\"campaign_id\":\"23578\",\"campaign_title\":\"People Solutions Generalist I R1753700\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solution Business Partner (F\/H) - Cotonou\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"Votre r\u00f4le principal sera d\u2019accompagner les managers et les employ\u00e9s en offrant un soutien strat\u00e9gique et op\u00e9rationnel sur l\u2019ensemble des sujets RH afin d\u2019aligner les pratiques humaines avec les objectifs de l\u2019entreprise.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que People Solution Business Partner <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019accompagner les managers et les employ\u00e9s en offrant un soutien strat\u00e9gique et op\u00e9rationnel sur l\u2019ensemble des sujets RH afin d\u2019aligner les pratiques humaines avec les objectifs de l\u2019entreprise.<\/p><p><\/p><p><b>ACTIVIT\u00c9S PRINCIPALES PSBP <\/b><\/p><p><\/p><p><b>1. Int\u00e9gration et accompagnement des nouvelles recrues<\/b><\/p><ul><li>Garantir la compl\u00e9tude et la conformit\u00e9 administrative des dossiers (contrats, autorisations, informations l\u00e9gales).<\/li><li>Assurer un accueil de qualit\u00e9 et la compr\u00e9hension des r\u00e8gles, outils et processus de l\u2019entreprise.<\/li><li>Piloter et suivre le parcours d\u2019int\u00e9gration, du SAI \u00e0 l\u2019entr\u00e9e en production, en lien avec les formateurs et managers.<\/li><li>Analyser les enqu\u00eates de fin d\u2019int\u00e9gration et d\u00e9ployer les plans d\u2019actions correctifs.<\/li><li>Adapter le dispositif d\u2019int\u00e9gration aux besoins individuels des collaborateurs<b>.<\/b><\/li><\/ul><p><\/p><p><b>2. Conseil RH et support aux collaborateurs<\/b><\/p><ul><li>Appliquer la politique disciplinaire et g\u00e9rer les situations individuelles avec \u00e9quit\u00e9.<\/li><li>Conseiller et accompagner les managers dans leurs d\u00e9cisions RH (discipline, recrutement, mobilit\u00e9, performance).<\/li><li>Maintenir un climat social positif gr\u00e2ce \u00e0 une pr\u00e9sence RH de proximit\u00e9.<\/li><li>Remonter les situations non conformes au r\u00e8glement int\u00e9rieur et au Code de Conduite.<\/li><\/ul><p><\/p><p><b>3. Parcours et formation des managers<\/b><\/p><ul><li>Concevoir et suivre les parcours de formation managers (comp\u00e9tences manag\u00e9riales, leadership, gestion RH, performance).<\/li><li>Piloter la mont\u00e9e en comp\u00e9tences des managers via sessions de formation et coaching.<\/li><li>\u00c9valuer l\u2019efficacit\u00e9 des parcours et ajuster les contenus et modalit\u00e9s.<\/li><\/ul><p><\/p><p><b>4. Suivi et animation de l\u2019\u00c9cole de Management<\/b><\/p><ul><li>Collecter, analyser et suivre les donn\u00e9es de l\u2019\u00e9cole de management.<\/li><li>Assurer le reporting des KPIs (participation, satisfaction, progression des comp\u00e9tences).<\/li><li>Veiller \u00e0 l\u2019alignement des formations avec les besoins strat\u00e9giques et op\u00e9rationnels.<\/li><\/ul><p><\/p><p><b>5. Gestion des campagnes Talent<\/b><\/p><ul><li>Former les managers et \u00e9quipes sur les campagnes Talent (\u00e9valuation, revues de performance, promotion, identification des hauts potentiels).<\/li><li>Accompagner le d\u00e9ploiement des campagnes et assurer la coh\u00e9rence et l\u2019\u00e9quit\u00e9 des processus.<\/li><li>Analyser les r\u00e9sultats des campagnes et proposer des plans d\u2019action pour optimiser les d\u00e9cisions Talent.<\/li><\/ul><p><\/p><p><b>6. Mobilit\u00e9 interne, parcours de carri\u00e8re et Assessment Centers<\/b><\/p><ul><li>Piloter les demandes de mobilit\u00e9 interne et les situations de baisse d\u2019activit\u00e9.<\/li><li>Organiser, animer et suivre les Assessment Centers (AC).<\/li><li>Participer \u00e0 l\u2019animation des People Reviews et au suivi des plans d\u2019actions associ\u00e9s.<\/li><li>Garantir le respect des r\u00e8gles d\u2019\u00e9ligibilit\u00e9, l\u2019\u00e9quit\u00e9 et la transparence des d\u00e9cisions.<\/li><li>Accompagner les collaborateurs dans leurs projets d\u2019\u00e9volution et de promotion.<\/li><\/ul><p><\/p><p><b>7. Discipline, conformit\u00e9 et cadre l\u00e9gal<\/b><\/p><ul><li>Assurer une pr\u00e9sence RH active sur les projets et anticiper les risques sociaux.<\/li><li>Tenir les comit\u00e9s disciplinaires dans un d\u00e9lai maximum de 7 jours.<\/li><li>Veiller au respect de la l\u00e9gislation du travail, du r\u00e8glement int\u00e9rieur et du Code de Conduite.<\/li><\/ul><p><\/p><p><b>8. Gestion de la performance<\/b><\/p><ul><li>Animer, avec les managers et la DAC, les comit\u00e9s de performance.<\/li><li>Formaliser et suivre les plans de progr\u00e8s individuels et collectifs.<\/li><li>Accompagner le retour \u00e0 la performance des collaborateurs en difficult\u00e9.<\/li><\/ul><p><\/p><p><b>9. Gestion et suivi des cong\u00e9s<\/b><\/p><ul><li>Suivre et contr\u00f4ler les soldes de cong\u00e9s.<\/li><li>Accompagner les managers dans la planification et r\u00e9gulation des absences.<\/li><li>Pr\u00e9venir les anomalies ou les situations de surstock de cong\u00e9s.<\/li><\/ul><p><\/p><p><\/p><p><b>10. Pilotage RH et reporting<\/b><\/p><ul><li>Produire et diffuser des analyses mensuelles centralis\u00e9es de KPIs RH (absent\u00e9isme, turnover, effectifs, discipline, cong\u00e9s, engagement, talents, formation).<\/li><li>Conseiller les managers et la DRH \u00e0 partir des donn\u00e9es pour anticiper besoins et risques.<\/li><li>Assurer un suivi pr\u00e9cis des plans de d\u00e9veloppement et de succession.<\/li><\/ul><p><\/p><p><b>11. Contribution strat\u00e9gique<\/b><\/p><ul><li>Participer \u00e0 la d\u00e9finition de la strat\u00e9gie Talent et Formation du site ou de l\u2019organisation.<\/li><li>Apporter des recommandations pour le d\u00e9veloppement des comp\u00e9tences et la r\u00e9tention des talents.<\/li><li>\u00catre force de proposition dans les initiatives RH \u00e0 valeur ajout\u00e9e.<\/li><\/ul><p><\/p><p><b>RATTACHEMENT HI\u00c9RARCHIQUE<\/b><\/p><p><\/p><ul><li>Responsable Ressources Humaines<\/li><\/ul><p><\/p><p><b>COMP\u00c9TENCES ET PROFIL RECHERCH\u00c9<\/b><\/p><p><b>Comp\u00e9tences techniques :<\/b><\/p><ul><li>Gestion des talents et hauts potentiels<\/li><li>Conception et suivi de parcours de formation managers<\/li><li>Reporting et analyse de KPIs RH<\/li><li>Pilotage de campagnes Talent et Assessment Centers<\/li><li>Nous recherchons des talents qui poss\u00e8dent :<\/li><li>Niveau Bac &#43; 4\/5 minimum en gestion des ressources humaines, management ou domaine similaire\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Exp\u00e9rience d\u2019au moins 05 ans \u00e0 un poste similaire, id\u00e9alement dans une structure internationale ou une entreprise ayant un nombre important de salari\u00e9s<\/li><li>Ma\u00eetrise des outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Connaissance pratique des relations de travail<\/li><li>Solides comp\u00e9tences en mati\u00e8re de communication, tant \u00e9crite que verbale<\/li><li>Capacit\u00e9 av\u00e9r\u00e9e \u00e0 effectuer plusieurs t\u00e2ches \u00e0 la fois, \u00e0 \u00e9tablir des priorit\u00e9s et \u00e0 respecter les d\u00e9lais de livraison\u00a0<\/li><li>Orientation r\u00e9sultats, avec un focus sur l\u2019impact mesurable des solutions RH mises en place.<\/li><li>Sens de l\u2019organisation, rigueur et respect des d\u00e9lais<\/li><li>Discr\u00e9tion et respect de la confidentialit\u00e9<\/li><li>Une bonne connaissance de la langue anglaise (niveau B2 ou C1)<\/li><\/ul><p><\/p><p><\/p><p><b>R\u00e9mun\u00e9ration &amp; 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Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p><\/p><p>In dieser Position als <b>Senior Teamleader<\/b> (m\/w\/d) f\u00fcr unseren Standort in Duisburg bist du verantwortlich f\u00fcr unsere Teams vor Ort sowie deren operative F\u00fchrung und t\u00e4gliche pers\u00f6nliche Betreuung. Durch deine sichtbare Pr\u00e4senz schaffst du ein Umfeld, in dem Zusammenhalt und Motivation gef\u00f6rdert werden und gemeinsame Erfolge erreicht werden k\u00f6nnen.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit (40 Stunden pro Woche) | Arbeitsort: Duisburg | Montag - Freitag \/ Gleitzeit | Deutsch C1, Englisch B2 | unbefristet<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt!<\/b> Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Berufliche und pers\u00f6nliche Entwicklung<\/b><\/p><p>Karriereerfolge kannst du direkt bei uns erleben \u2013 die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Senior Teamleader (w\/m\/d) in unserem Team wirst du:<\/p><ul><li><p><b>Ein Team aus F\u00fchrungskr\u00e4ften fachlich und disziplinarisch f\u00fchren<\/b> und deren Entwicklung aktiv unterst\u00fctzen<\/p><\/li><li><p>Die Verantwortung f\u00fcr die<b> operative Performance und Kundenzufriedenheit<\/b> \u00fcbernehmen, um die Qualit\u00e4tsstandards zu gew\u00e4hrleisten<\/p><\/li><li><p><b>KPIs, SLAs und Produktivit\u00e4tskennzahlen steuern<\/b> und kontinuierlich an deren Verbesserung arbeiten<\/p><\/li><li><p><b>Eng mit Kunden, Operationsmanagement und Support-Funktionen zusammenarbeiten<\/b> zur Optimierung der Abl\u00e4ufe<\/p><\/li><li><p><b>Leistungsdaten analysieren<\/b> und daraus <b>geeignete Ma\u00dfnahmen<\/b> ableiten, um die Effizienz zu steigern<\/p><\/li><li><p><b>Change-Prozesse und Optimierungsprojekte umsetzen,<\/b> um nachhaltige Verbesserungen im Team zu erreichen<\/p><\/li><li><p>Die Einhaltung von<b> Unternehmensrichtlinien und Compliance-Vorgaben sicherstellen,<\/b> um rechtskonforme Abl\u00e4ufe zu gew\u00e4hrleisten<\/p><\/li><li><p>Das<b> Eskalationsmanagement <\/b>gegen\u00fcber Kunden und internen Stakeholdern leiten, um Konflikte z\u00fcgig zu l\u00f6sen<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Mehrj\u00e4hrige F\u00fchrungserfahrung<\/b>\u00a0im Customer Service bzw. Call Center Umfeld mitbringst<\/p><\/li><li><p>Bereits<b> Erfahrung in der F\u00fchrung von F\u00fchrungskr\u00e4ften<\/b>\u00a0gesammelt hast<\/p><\/li><li><p><b>Verhandlungssichere Deutsch \u2013 sowie gute Englischkenntnisse <\/b>in Wort und Schrift mitbringst<\/p><\/li><li><p>Bereit bist am <b>Standort Duisburg<\/b> zu arbeiten<\/p><\/li><li><p>\u00dcber eine\u00a0<b>ausgepr\u00e4gte Kommunikations- und Konfliktl\u00f6sungskompetenz<\/b>\u00a0verf\u00fcgst<\/p><\/li><li><p>Eine\u00a0<b>hohe Kunden- und Serviceorientierung<\/b>\u00a0in deinem t\u00e4glichen Handeln zeigst<\/p><\/li><li><p><b>Analytisch denkst<\/b>\u00a0und einen sicheren Umgang mit KPI- sowie Performance-Reports pflegst<\/p><\/li><li><p>Eine\u00a0<b>strukturierte, eigenverantwortliche und l\u00f6sungsorientierte<\/b>\u00a0<b>Arbeitsweise<\/b> an den Tag legst<\/p><\/li><li><p><b>Sicher im Umgang mit Microsoft 365<\/b>\u00a0bist \u2013 insbesondere in MS Teams, Excel, PowerPoint und g\u00e4ngigen Reporting-Tools<\/p><\/li><li><p><b>Souver\u00e4n mit internationalen Kunden<\/b>, Stakeholdern sowie auf verschiedenen Management-Ebenen kommunizieren kannst<\/p><\/li><\/ul><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen<\/p><\/li><li><p>deine verantwortungsvolle F\u00fchrungsposition kannst du mit gro\u00dfem Gestaltungsspielraum selbst gestalten und dank flexibler Arbeitszeit gezielt einsetzen<\/p><\/li><li><p>Du bekommst ein\u00a0<b>monatliches Festgehalt<\/b>, welches durch eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>\u00a0auf Basis der Gesch\u00e4ftsziele erg\u00e4nzt wird<\/p><\/li><li><p>Mit <b>bis zu 30 Urlaubstagen<\/b> sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich<\/p><\/li><li><p>Du startest mit einer <b>intensiven Einarbeitung<\/b><\/p><\/li><li><p><b>Kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0\u2013 f\u00fcr dein Wachstum<\/p><\/li><li><p>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich<\/p><\/li><li><p>Profitiere von unserem <b>Aktienkaufprogramm f\u00fcr Mitarbeitende<\/b>: investiere in den Erfolg von Concentrix und sei ein Teil unserer Entwicklung<\/p><\/li><li><p>Eine von uns\u00a0gef\u00f6rderte <b>Mitgliedschaft bei Wellhub<\/b>\u00a0und\u00a0in ausgew\u00e4hlten Fitnessstudios<\/p><\/li><li><p>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung<\/p><\/li><li><p>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen<\/p><\/li><li><p>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen<\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/p><p><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute \u00fcber unser Online-Formular<\/b> und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p><p><\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><\/p><p><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i><\/p><p><\/p><p><i>Du m\u00f6chtest dich ebenfalls f\u00fcr ein Herzensthema einsetzen? <\/i><i>In unseren Game-Changer Resource Groups kannst du Diversity aktiv mitgestalten: Network of Women, Black Professionals Network, PRIDE (LGBTQ&#43;), Ability (Persons with Disabilities), Dynamic (People with Neurodiversity), Women in Tech, #OneEarthConcentrix, Hola (Hispanic Latino Network) oder im Military Veteran Network.<\/i><\/p><p><\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p>#AGENTCNX<br \/>#EMEACNX<\/p>\",\"ats_external_id\":\"R1753554\",\"location\":\"Duisburg, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T22:04:54.749+08:00\",\"created_at\":\"2026-08-06T22:05:07.798+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Senior-Teamleader--w-m-d--Customer-Service_R1753554\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-DUI-NEUDO-Y0\",\"wid\":\"82d2bdbc827c107d6abf4c1a70c81525\",\"descriptor\":\"DEU Duisburg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383156\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Senior-Teamleader--w-m-d--Customer-Service_R1753554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Senior-Teamleader--w-m-d--Customer-Service_R1753554\/apply\",\"job_requisition_id\":\"R1753554\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadja.fuchs@concentrix.com\"},\"first_name\":\"Nadja Fuchs (101303243)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753554\",\"wid\":\"6fd6e8c183491021d8426a532bc90000\",\"descriptor\":\"Senior Teamleader (w\/m\/d) Customer Service\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"881\",\"campaign_id\":\"23548\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1753482\",\"campaign_type\":\"job_application\",\"job_title\":\"Group Manager\",\"street\":\"IND Hyderabad\",\"address\":\"IND Hyderabad\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Starte jetzt als <strong>Sales Consultant (m\/w\/d) &nbsp;- Lead Terminierung<\/strong> mit Fokus auf die Akquise von Neukunden in unserem Vertriebsinnendienst.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 3250,00 &euro; brutto\/Monat<\/li>\\n<li>Provision: bis zu 250,00 &euro; brutto\/Monat<\/li>\\n<li>Start: schnellstm&ouml;glich oder ab 10.08.2026<\/li>\\n<li>Vollzeit - 40 Stunden\/Woche<\/li>\\n<li>Am Standort in Stuttgart<\/li>\\n<li>Nationale Reisebereitschaft erforderlich - 2 bis 3 mal im Jahr<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist f&uuml;r die strukturierte Bearbeitung und Steuerung aller Leads verantwortlich ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Identifiziere<\/strong> f&uuml;r das Thema relevante Ansprechpartner in <strong>Zielunternehmen<\/strong> (Outbound &amp; Inbound)<strong>&nbsp;und sprich diese an.<\/strong>&nbsp;<\/li>\\n<li><strong>Qualifiziere Leads <\/strong>nach klar definierten Kriterien (z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/li>\\n<li>Bearbeite eingehende <strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie Direktkontakte.<\/li>\\n<li><strong>Vereinbare Termine<\/strong> f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads.&nbsp;<\/li>\\n<li><strong>Baue Neukunden- und Interessentenkonten&nbsp;auf <\/strong>und pflege diese.&nbsp;<\/li>\\n<li>Pflege und steuere Leads im <strong>CRM-System.<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li>F&uuml;r dich geh&ouml;rt <strong>Kaltakquise zum Daily Business <\/strong>und du gehst <strong>aktiv auf Menschen zu.<\/strong><\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und die Nutzung von Suchmaschinen<\/strong> ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Du hast <strong>idealerweise bereits Erfahrung<\/strong> in der Druckindustrie, im Vertriebs- oder Netzwerkumfeld.<\/li>\\n<li>Die&nbsp;<strong>Arbeitszeiten<\/strong> (Montag - Freitag, zwischen 09:00 und 18.00 Uhr) kannst du <strong>flexibel abdecken.<\/strong>&nbsp;<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Stuttgart zu arbeiten<\/strong> (2 Tage Homeoffice pro Woche m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1084\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T16:34:35.634+02:00\",\"created_at\":\"2026-08-06T16:03:50.364+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1665\",\"campaign_id\":\"1083\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPI \/ SDR_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Mitarbeiter (m\/w\/d) Neukundengesch\u00e4ft und Vertriebsentwicklung\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Bereich Lead-Generierung! Deutsch & Englisch\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>&Uuml;berzeugen kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als telefonischer Mitarbeiter (m\/w\/d)&nbsp; f&uuml;r Termingesch&auml;ft und Leadgenerierung in unserem Vertriebsinnendienst.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 3250,00 &euro; brutto\/Monat<\/li>\\n<li>Provision: bis zu 250,00 &euro; brutto\/Monat<\/li>\\n<li>Start: schnellstm&ouml;glich oder ab 10.08.2026<\/li>\\n<li>Vollzeit - 40 Stunden\/Woche<\/li>\\n<li>Am Standort in Stuttgart<\/li>\\n<li>Nationale Reisebereitschaft erforderlich - 2 bis 3 mal im Jahr<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist f&uuml;r die strukturierte Bearbeitung und Steuerung aller Leads verantwortlich ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Identifiziere<\/strong> f&uuml;r das Thema relevante Ansprechpartner in <strong>Zielunternehmen<\/strong> (Outbound &amp; Inbound)<strong>&nbsp;und sprich diese an.<\/strong>&nbsp;<\/li>\\n<li><strong>Qualifiziere Leads <\/strong>nach klar definierten Kriterien (z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/li>\\n<li>Bearbeite eingehende <strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie Direktkontakte.<\/li>\\n<li><strong>Vereinbare Termine<\/strong> f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads.&nbsp;<\/li>\\n<li><strong>Baue Neukunden- und Interessentenkonten&nbsp;auf <\/strong>und pflege diese.&nbsp;<\/li>\\n<li>Pflege und steuere Leads im <strong>CRM-System.<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li>F&uuml;r dich geh&ouml;rt <strong>Kaltakquise zum Daily Business <\/strong>und du gehst <strong>aktiv auf Menschen zu.<\/strong><\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und die Nutzung von Suchmaschinen<\/strong> ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Du hast <strong>idealerweise bereits Erfahrung<\/strong> in der Druckindustrie, im Vertriebs- oder Netzwerkumfeld.<\/li>\\n<li>Die&nbsp;<strong>Arbeitszeiten<\/strong> (Montag - Freitag, zwischen 09:00 und 18.00 Uhr) kannst du <strong>flexibel abdecken.<\/strong>&nbsp;<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Stuttgart zu arbeiten<\/strong> (2 Tage Homeoffice pro Woche m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li>Gestion &agrave; distance de dossiers de sinistres et de travaux<\/li>\\n<li>Analyse technique et contr&ocirc;le des devis<\/li>\\n<li>Echange avec le r&eacute;seau d&rsquo;experts et prestataires<\/li>\\n<li>Suivi des r&eacute;parations et satisfaction client<\/li>\\n<li>Administration des ventes et gestion des litiges<\/li>\\n<li>Coordination entre les diff&eacute;rents intervenants<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Package Salarial attractif<\/li>\\n<li>Horaires flexibles (De 8h &agrave; 18h, du Lundi au Vendredi) avec possibilit&eacute; de t&eacute;l&eacute;travail (Selon profil &amp; Exp&eacute;rience)<\/li>\\n<li>Primes de performance<\/li>\\n<li>Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li>Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li>Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li>Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>Une exp&eacute;rience confirm&eacute;e en gestion de sinistre Habitation<\/li>\\n<li>Une Formation Bac+2\/3 en b&acirc;timent ou g&eacute;nie civil est un plus<\/li>\\n<li>Des Comp&eacute;tences av&eacute;r&eacute;es en assurance et en relation client. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as <b>Solution Specialist in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p><span>As an\u00a0<\/span>Solution Area Specialist <span>on our team, you will:\u00a0<\/span><\/p><p><\/p><p><span>\u2022<\/span><span> Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Present<\/span><span>\u00a0<\/span><span>predominantly Microsoft<\/span><span>\u00a0<\/span><span>Cloud value propositions and differentiation that align to customer<\/span><span>\u2019<\/span><span>s business<\/span><span>\u00a0<\/span><span>objectives<\/span><span>\u00a0<\/span><span>and IT initiatives based on<\/span><span>\u00a0<\/span><span>expertise<\/span><span>\u00a0<\/span><span>in solution selling<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>techniques and selling cloud-based solutions<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Provide technical product overview and insights pertinent to customer need and usage<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>scenarios<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Position competitive offerings and solutions in the context of customer needs and experiences<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Audit and confirm implementation requirements and pricing calculations as<\/span><span>\u00a0<\/span><span>required, so that the customer receives<\/span><span>\u00a0<\/span><span>an accurate<\/span><span>\u00a0<\/span><span>projection of<\/span><span>\u00a0<\/span><span>anticipated<\/span><span>\u00a0<\/span><span>costs in new services<\/span><span>\u00a0<\/span><span>sought<\/span><span>\u00a0<\/span><\/p><p><span>\u2022\u00a0<\/span><span>Demonstrate<\/span><span>\u00a0<\/span><span>aspects of the technical and business solution to customers over Teams<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Execute quick technical feasibility assessments and proposal developments for the customers<\/span><span>\u00a0<\/span><span>identified<\/span><span>\u00a0<\/span><span>solutions<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Develop a Level 300 knowledge of Microsoft<\/span><span>\u2019<\/span><span>s Cloud offerings and<\/span><span>\u00a0<\/span><span>leverage<\/span><span>\u00a0<\/span><span>all training<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>resources. To enter the role, a minimum of Fundamentals certification is<\/span><span>\u00a0<\/span><span>required, L200<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>certification is preferred<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Act as the key technical contact for the tele sales team with potential customers<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Conduct group and one-on-one trainings across the Center on subjects of<\/span><span>\u00a0<\/span><span>expertise<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Meet and exceed team-level monthly,<\/span><span>\u00a0<\/span><span>quarterly<\/span><span>\u00a0<\/span><span>and annual targets for net-new revenue and sales pipeline, as well as operational metrics<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor<\/span><span>\u00a0<\/span><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Spanish plus fluent in English<\/span><span>\u00a0<\/span><\/li><li><span>3-6&#43; years of technology related sales or business development experience; Experience working within a technical sales or presales environment preferred.<\/span><span>\u00a0<\/span><\/li><li><span>Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions\u00a0required<\/span><span>\u00a0<\/span><\/li><li><span>Demonstrated\u00a0knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred<\/span><span>\u00a0<\/span><\/li><li><span>Understand cloud deployment and adoption planning<\/span><span>\u00a0<\/span><\/li><li><span>Experience with cloud-based productivity, collaboration and communications solution designs,\u00a0migrations\u00a0and management of technology<\/span><span>\u00a0<\/span><\/li><li><span>An understanding and passion for cloud computing technologies, business drivers, and emerging computing trends.\u00a0Minimum\u00a0Fundamentals certification is\u00a0required\u00a0upon\u00a0entering to\u00a0the\u00a0role,\u00a0L200 certification is preferred.<\/span><span>\u00a0<\/span><\/li><li><span>Bachelor\u2019s degree\u00a0required,\u00a0Master\u2019s\u00a0degree preferred. 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Experience in one of these relevant fields is a bonus: computer science,\u00a0mathematics\u00a0or engineering.<\/span><span>\u00a0<\/span><\/li><li><span>Proven\u00a0track record\u00a0of outstanding performance and achieving goals<\/span><span>\u00a0<\/span><\/li><li><span>Takes initiative to independently grow technical knowledge<\/span><span>\u00a0<\/span><\/li><li><span>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<\/span><span>\u00a0<\/span><\/li><li><span>Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value<\/span><span>\u00a0<\/span><\/li><li><span>Success-driven, works well in a diverse team and enjoy a dynamic and changing environment<\/span><span>\u00a0<\/span><\/li><li><span>Passion for cloud technologies and changing the world.\u00a0<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>- Base salary of 38.000 euros gross\/year &#43; a bonus of up to 4.800 euros\/gross\/year and private medical insurance<\/p><p><span>- Shift: <\/span><span>Monday to Thursday from 09:00 to 17:30pm and Friday from 09:00 to 16:30pm<\/span><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Finnish plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><b><span>R1753487<\/span> <\/b><\/p>\",\"ats_external_id\":\"R1753487\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-12T01:59:13.645+02:00\",\"created_at\":\"2026-08-06T14:05:03.355+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div><div><p><\/p><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Flemish plus fluent in English\u00a0<\/p><p>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<\/p><p><span>- Shift: <\/span><span>Monday to Thursday from 09:00 to 17:30pm and Friday from 09:00 to 16:30pm<\/span><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<span>\u00a0<\/span><b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a<span>\u00a0<\/span><b>Sales Development Representative<\/b><span>\u00a0<\/span>on our team, you will:<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise<\/p><p>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies<\/p><p>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers<\/p><p>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>- Are bilingual or proficient in Italian plus fluent in English<\/p><p>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience<\/p><p>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.<\/p><p><\/p><p><b>It would be a plus if you:<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions<\/p><p>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p>- A competitive salary package that you will live well on in Spain; base salary of 25,400 euros gross\/year &#43; up to 8,000 euros gross\/year in bonus and private medical insurance<\/p><p>- Relocation support*<\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At<b><span>\u00a0<\/span>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Lead Business Analyst (Azure\/DevOps) - United States | Onsite\/Bothell, WA<\/b><\/p><p><\/p><p>We are seeking an experienced Lead Business Analyst to support utility industry initiatives in complex, compliance-driven environments. In this role, you will act as the key connection between business stakeholders and software delivery teams, translating operational needs into clear, actionable requirements that drive successful outcomes. This is an excellent opportunity for a strategic, detail-oriented analyst with strong utilities domain expertise, NERC compliance knowledge, and Azure DevOps experience to help deliver high-impact technology solutions.<\/p><h2><\/h2><h2>Responsibilities<\/h2><ul><li>Serve as the primary liaison between business stakeholders and software development teams, ensuring alignment on goals, scope, and expected outcomes.<\/li><li>Gather, analyze, document, validate, and manage business, functional, and system requirements across multiple initiatives.<\/li><li>Lead requirements elicitation activities through stakeholder interviews, workshops, surveys, document reviews, and collaborative working sessions.<\/li><li>Create, refine, and maintain user stories, acceptance criteria, requirements artifacts, and end-to-end traceability in<span>\u00a0<\/span>Azure DevOps (ADO).<\/li><li>Support utility industry projects operating within<span>\u00a0<\/span>NERC-compliant environments, ensuring documentation standards and regulatory expectations are met.<\/li><li>Evaluate business processes, workflows, and operational procedures to identify gaps, risks, and opportunities for improvement.<\/li><li>Translate business needs into structured requirements that enable efficient design, development, testing, and implementation.<\/li><li>Partner closely with project managers, developers, QA teams, and business users to support successful solution delivery.<\/li><li>Facilitate requirements reviews, solution walkthroughs, and stakeholder sign-off sessions.<\/li><li>Provide leadership and guidance to cross-functional teams while balancing multiple priorities in a fast-paced project environment.<\/li><li>Support enterprise software development and modernization efforts with strong analytical insight and business process expertise.<\/li><li>Help drive consistency, clarity, and quality across requirements documentation and delivery practices.<\/li><\/ul><h2><\/h2><h2>Qualifications<\/h2><ul><li>Bachelor\u2019s degree in<span>\u00a0<\/span>Information Technology, Business, Engineering, or a related field.<\/li><li>7&#43; years<span>\u00a0<\/span>of Business Analysis experience in IT environments.<\/li><li>Demonstrated experience supporting<span>\u00a0<\/span>utilities industry<span>\u00a0<\/span>projects.<\/li><li>Strong knowledge of<span>\u00a0<\/span>NERC documentation and compliance requirements.<\/li><li>Hands-on experience using<span>\u00a0<\/span>Azure DevOps (ADO)<span>\u00a0<\/span>for requirements management, user stories, and traceability.<\/li><li>Proven success in requirements gathering, process mapping, workflow analysis, and business documentation.<\/li><li>Strong verbal and written communication skills with the ability to tailor messaging to both technical and non-technical audiences.<\/li><li>Ability to lead stakeholder discussions, requirements workshops, and cross-functional collaboration sessions.<\/li><li>Experience translating complex business needs into clear functional and system requirements.<\/li><li>Strong organizational skills and the ability to manage multiple priorities effectively.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience working in<span>\u00a0<\/span>Agile\/Scrum<span>\u00a0<\/span>environments.<\/li><li>Certifications such as<span>\u00a0<\/span>CBAP, PMI-PBA, Agile BA, or Scrum-related credentials.<\/li><li>Experience supporting<span>\u00a0<\/span>enterprise software development<span>\u00a0<\/span>and modernization initiatives.<\/li><li>Demonstrated leadership skills with the ability to influence teams and drive consensus.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $130,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 08\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><span>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/span><\/p><p><\/p><p><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752843\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-12T02:04:34.164+08:00\",\"created_at\":\"2026-08-06T02:04:21.989+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-Business-Analyst--Azure-DevOps-_R1752843\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382673\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-Business-Analyst--Azure-DevOps-_R1752843\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-Business-Analyst--Azure-DevOps-_R1752843\/apply\",\"job_requisition_id\":\"R1752843\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - 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UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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1 Central Park Avenue, Central Business Park\",\"address\":\"GBR Larbert, Falkirk - 1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert, Falkirk\",\"state\":\"Stirlingshire\",\"postal_code\":\"FK5 4RX\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Team Manager<\/b><\/p><p>Are you a <b>people-focused leader<\/b> who knows how to bring out the best in others? We\u2019re looking for a <b>Team Manager<\/b> to lead, support, and develop a team in a fast-paced customer service environment.<\/p><p>This is a great opportunity for someone with <b>management experience<\/b>, but we\u2019re also open to candidates who have worked as a <b>Supervisor<\/b> or have had <b>temporary people management responsibility<\/b>. You don\u2019t need previous <b>call centre experience<\/b> \u2014 if you have a strong background in <b>leading, coaching, and motivating people<\/b>, we\u2019d love to hear from you.<\/p><p><b>What you\u2019ll be doing:<\/b><\/p><p><b>Leading and supporting your team<\/b><\/p><p><b>Manage day-to-day team performance<\/b><\/p><ul><li>Oversee attendance, productivity, and quality.<\/li><li>Make sure policies and procedures are followed.<\/li><li>Keep the team focused on delivering great customer outcomes.<\/li><\/ul><p><b>Coach and develop people<\/b><\/p><ul><li>Provide regular feedback and weekly coaching.<\/li><li>Help team members improve performance and build confidence.<\/li><li>Create action plans where needed to support development.<\/li><\/ul><p><b>Drive results<\/b><\/p><ul><li>Monitor performance against\u00a0<b>KPIs<\/b>\u00a0and service expectations.<\/li><li>Communicate goals clearly and keep the team updated.<\/li><li>Handle escalated customer issues and support problem-solving.<\/li><\/ul><p><b>Create a positive team culture<\/b><\/p><ul><li>Run team meetings and share important updates.<\/li><li>Organise team activities and encourage open communication.<\/li><li>Act as a role model for company values and champion your people.<\/li><\/ul><p><\/p><p><b>What we\u2019re looking for:<\/b><\/p><p><b>Skills and experience<\/b><\/p><p><b>People management experience is essential<\/b><\/p><ul><li>This could be in a formal management role.<\/li><li>We\u2019ll also consider applicants with\u00a0<b>supervisory experience<\/b>\u00a0or those who have\u00a0<b>managed a team on a temporary basis<\/b>.<\/li><\/ul><p><b>Industry background is flexible<\/b><\/p><ul><li>You do\u00a0<b>not<\/b>\u00a0need call centre experience.<\/li><li>What matters most is your ability to\u00a0<b>lead, coach, and support a team<\/b>.<\/li><\/ul><p><b>Key strengths<\/b><\/p><ul><li>Strong\u00a0<b>communication skills<\/b>, both written and verbal.<\/li><li>Ability to work well under pressure and see tasks through to completion.<\/li><li>Confident in\u00a0<b>prioritising<\/b>,\u00a0<b>multi-tasking<\/b>, and meeting deadlines.<\/li><li>Passion for mentoring and developing others.<\/li><li>Flexible approach to working hours.<\/li><\/ul><p><b>\u00a0Why join us?<\/b><\/p><p><b>Competitive package<\/b><\/p><ul><li><b>\u00a326,900 salary<\/b><\/li><li><b>Bonus opportunity of up to \u00a31,300 monthly<\/b><\/li><\/ul><p><b>Development opportunity<\/b><\/p><ul><li>Ongoing support and manager development training.<\/li><li>A chance to build your leadership career in a supportive environment.<\/li><li>We value\u00a0<b>transferable leadership skills<\/b>.<\/li><li>If you\u2019ve led people successfully in another setting, we want to hear from you.<\/li><\/ul><p><\/p><p>If you\u2019re an enthusiastic leader who can <b>motivate a team, improve performance, and create a positive working environment<\/b>, apply today. This could be the perfect next step if you\u2019re ready to grow your management career.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1751328\",\"location\":\"Larbert, Falkirk, Stirlingshire\",\"job_type\":\"full_time\",\"salary\":\"26900\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-07T22:04:41.009+08:00\",\"created_at\":\"2026-08-05T18:07:29.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Larbert-Falkirk---1-Central-Park-Avenue-Central-Business-Park\/Team-Leader_R1751328\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"Larbert, Falkirk\",\"state\":\"Stirlingshire\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"FK5 4RX\",\"primary_location\":{\"id\":\"GB-LAR-CENTR-01\",\"wid\":\"d336840d2e5c101d47984b6432600000\",\"descriptor\":\"GBR Larbert, Falkirk - 1 Central Park Avenue, Central Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joshua.lewis1@concentrix.com\"},\"first_name\":\"Lewis, Joshua\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102529294\",\"wid\":\"da7d7d2449a210103378fca453b10000\",\"descriptor\":\"Joshua Lewis (102529294)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382524\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Larbert-Falkirk---1-Central-Park-Avenue-Central-Business-Park\/Team-Leader_R1751328\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Larbert-Falkirk---1-Central-Park-Avenue-Central-Business-Park\/Team-Leader_R1751328\/apply\",\"job_requisition_id\":\"R1751328\"}],\"organizations\":[{\"wid\":\"74bf8b5af74d100ac80e90ac27ff0000\",\"descriptor\":\"W100XF Falkirk EE Home Billing\",\"reference_id\":\"W100XF\",\"custom_reference_id\":\"W100XF\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801bb964feca03e06b863\",\"descriptor\":\"R239 - Britishtelecom - 990027481\",\"reference_id\":\"990027481\",\"custom_reference_id\":\"990027481\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"stephen.burns@concentrix.com\"},\"first_name\":\"Stephen Burns (103362899)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751328\",\"wid\":\"6fd6e8c18349102177384af4d7590000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"887\",\"campaign_id\":\"23454\",\"campaign_title\":\"Manager I, Quality R1750305\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Manager\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><span><span>Do you read the content labels before purchasing products? Do you follow the washing instructions for each of your clothing items?<\/span><\/span><\/p><p><span><span>You could be the person we need to join our Cape Town team as a\u00a0Quality Manager where\u00a0you\u2019ll lead, develop and manage the quality process and framework alongside operations to deliver a consistent quality model.<\/span><\/span><\/p><p><span><span>You&#39;ll need to drive improvement in quality performance via team coaching, insight outputs and working with the Operational Team to ensure delivery on KPIs.<\/span><\/span><\/p><p><span><span>Working closely with operational leadership, you\u2019ll also be required to take responsibility for ensuring that day-to-day quality expectations and requirements are executed on time and to a high standard.<\/span><\/span><\/p><p><span><span>If you think you have what it takes, then step up to the challenge and apply today<\/span><\/span><\/p><p><span><span><b>What you\u2019ll be doing<\/b><\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span><span>Leading, developing and managing a Quality Team in line with campaign requirements<\/span><\/span><\/li><li><span><span>Managing the implementation and continuous improvement of necessary Quality Frameworks and structures for all customer contacts across work streams<\/span><\/span><\/li><li><span><span>Creating and deploying an effective strategy that will deliver industry leading customer experience<\/span><\/span><\/li><li><span><span>Driving and supporting delivery of Quality improvement plans<\/span><\/span><\/li><li><span><span>Managing reporting trends and opportunities for performance improvement as well as engaging appropriate stakeholder to share insights<\/span><\/span><\/li><li><span><span>Allocating appropriate time and skillset resources for deep dive investigations and actionable insights around specific performance areas<\/span><\/span><\/li><li><span><span>Mitigating business and customer risk exposure through identification and\u202feradication of issues relating to people, processes and technology<\/span><\/span><\/li><li><span><span>Managing the day to day partner expectations and requests ensuring that\u202fstakeholder requirements are identified, delivered and met within agreed\u202ftime frames<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>What you\u2019ll need<\/b><\/span><\/span><\/p><ul><li><span><span>Strong interpersonal skills, with the ability to engage with stakeholders at all levels across our business and clients<\/span><\/span><\/li><li><span><span>A minimum of 1-year experience as a Quality Manager, leading and inspiring a Quality Team with relevant people management experience across multiple work streams and locations<\/span><\/span><\/li><li><span><span>In-depth knowledge of customer experience methodology including Net Promoter System<\/span><\/span><\/li><li><span><span>Experience working with Quality frameworks and 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(DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f663f55ba276103d7ca78f6ceab40000\",\"descriptor\":\"26048 - Home Protect - 980009360\",\"reference_id\":\"980009360\",\"custom_reference_id\":\"980009360\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"custom_reference_id\":null,\"company_reference_id\":\"WZA03\"},{\"wid\":\"337f94b66267103e0ceb47518c120000\",\"descriptor\":\"W100MF Home Protect SA\",\"reference_id\":\"W100MF\",\"custom_reference_id\":\"W100MF\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anthea.nelson@concentrix.com\"},\"first_name\":\"Anthea Nelson (102532290)\"},\"category_groups\":[{\"id\":\"CF Training_Quality 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Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1752318\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"108.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-05T18:07:24.044+08:00\",\"created_at\":\"2026-08-05T16:04:43.552+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQ0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Team-Leader-for-CVS-Specialty-Pharmacy-Nuvali-1-2-_R1752318\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.pabon@concentrix.com\"},\"first_name\":\"Pabon, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382065\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Team-Leader-for-CVS-Specialty-Pharmacy-Nuvali-1-2-_R1752318\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Team-Leader-for-CVS-Specialty-Pharmacy-Nuvali-1-2-_R1752318\/apply\",\"job_requisition_id\":\"R1752318\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f8c1f2caf911101e395a9c0258140000\",\"descriptor\":\"W1029E CVS Specialty Services\",\"reference_id\":\"W1029E\",\"custom_reference_id\":\"W1029E\",\"company_reference_id\":null},{\"wid\":\"52893cbcd696101dfe3233c28ec20000\",\"descriptor\":\"26965 - CVS Health Aetna - 980010722\",\"reference_id\":\"980010722\",\"custom_reference_id\":\"980010722\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rhea.bumatay@concentrix.com\"},\"first_name\":\"Rhea Bumatay (096489)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752318\",\"wid\":\"47f104691049102176c5410d1fdf0000\",\"descriptor\":\"Team Leader for CVS Specialty Pharmacy Nuvali(1\/2)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"2058\",\"campaign_id\":\"req-f5afadb68b4f23e8\",\"campaign_title\":\"Inside Sales Representative (Automotive) Remote\/ Repr\u00e9sentant des ventes internes (secteur automobile) \u2013 T\u00e9l\u00e9travail\",\"campaign_type\":null,\"job_title\":\"Inside Sales Representative (Automotive) Remote\/ Repr\u00e9sentant des ventes internes (secteur automobile) \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"N7L 0A1\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as an Inside Sales Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Inside Sales Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Inside Sales Representative \u2013 Automotive working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Be detail-oriented when it comes to sales of products and services<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every sale<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17-$20 CAD\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant des ventes internes! Nous recherchons des passionn\u00e9s qui veulent faire la diff\u00e9rence pour offrir des exp\u00e9riences client exceptionnelles et des solutions bas\u00e9es sur nos produits pour l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise du Fortune 500 qui a une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste \u00ab\u202ftravail \u00e0 domicile\u202f\u00bb au sein d\u2019une organisation globale tourn\u00e9e vers l\u2019avenir, qui valorise vraiment les gens, la diversit\u00e9 et un vrai sentiment d\u2019appartenance\u202f? Aimeriez-vous rejoindre une entreprise du Fortune 500 qui re\u00e7oit chaque ann\u00e9e les prix \u00ab\u202fMeilleurs lieux de travail au monde\u202f\u00bb, \u00ab\u202fMeilleure culture d\u2019entreprise\u202f\u00bb et \u00ab\u202fMeilleures entreprises pour la croissance de carri\u00e8re\u202f\u00bb\u202f? Alors, devenir Repr\u00e9sentant des ventes internes dans l\u2019automobile \u00e0 distance chez Concentrix est l\u2019endroit id\u00e9al pour vous\u202f!<\/p><p><\/p><p>Comme Repr\u00e9sentant des ventes internes dans l\u2019automobile \u00e0 distance, vous ferez partie d\u2019une \u00e9quipe naturellement diversifi\u00e9e venant des quatre coins du monde, o\u00f9 tous les membres contribuent au succ\u00e8s et au bien-\u00eatre des autres, fi\u00e8rement unis en tant que \u00ab\u202fr\u00e9volutionnaires\u202f\u00bb. Ensemble, nous servons de partenaire de transformation intelligente pour les marques les plus connues au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 l\u2019innovation technologique.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p>En tant que repr\u00e9sentant des ventes internes \u2013 Automobile travaillant de la maison, vous allez :<\/p><ul><li><p>Fournir un soutien client entrant et sortant en utilisant un guide de flux d'appels<\/p><\/li><li><p>Conclure des ventes, travailler sur la prospection, la n\u00e9gociation, la pr\u00e9sentation, et utiliser vos comp\u00e9tences B2B et B2C<\/p><\/li><li><p>Utiliser vos connaissances des produits, \u00e9tablir des relations avec les clients et trouver de nouvelles fa\u00e7ons de fid\u00e9liser les clients<\/p><\/li><li><p>\u00catre attentif aux d\u00e9tails en ce qui concerne la vente de produits et services<\/p><\/li><li><p>Suivre, documenter et retrouver les informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Offrir des produits et\/ou services suppl\u00e9mentaires \u00e0 chaque vente<\/p><\/li><li><p>Offrir une exp\u00e9rience client experte\u2026 avec le sourire.<\/p><\/li><\/ul><p><\/p><p><strong>QU'EST-CE QUE VOUS Y GAGNEREZ<\/strong><\/p><p>Une de nos croyances culturelles d'entreprise dit : \u00ab Nous d\u00e9fendons nos gens. \u00bb C'est pourquoi nous investissons consid\u00e9rablement dans nos acteurs cl\u00e9s, notre infrastructure et nos comp\u00e9tences pour assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et votre d\u00e9veloppement personnel. Dans ce r\u00f4le, on vous offrira aussi :<\/p><ul><li><p>La tranche de salaire de base pour ce poste est de 17 $ \u00e0 20 CAD $\/h (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), plus des primes li\u00e9es \u00e0 la performance individuelle et \u00e0 celle de l'entreprise. Les salaires r\u00e9els varieront selon le lieu de travail, les qualifications, les comp\u00e9tences, l'\u00e9ducation, l'exp\u00e9rience et les aptitudes. Les avantages offerts aux employ\u00e9s admissibles pour ce poste comprennent l'assurance m\u00e9dicale, dentaire et vision, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d'\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et des vacances.<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et programme de recommandation d'employ\u00e9s lucratif.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der \u00e0 votre paie \\\"plus t\u00f4t\\\", quand vous le voulez.<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour vous aider \u00e0 rester en forme.<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours de carri\u00e8re enrichissant.<\/p><\/li><li><p>Commodit\u00e9 de travail \u00e0 domicile avec technologies fournies par l'entreprise.<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui favorisent l'inclusion et le sentiment d'appartenance, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien \u00e0 la communaut\u00e9.<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage en entreprise avec des groupes organis\u00e9s sur les th\u00e8mes suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (neurodiversit\u00e9), Femmes en tech, Champions OneEarth, Chouettes sages (exp\u00e9rience), et plus.<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, Journ\u00e9e des changeurs de jeu, Semaine du service \u00e0 la client\u00e8le, Journ\u00e9e mondiale du nettoyage, #MonEngagementOneEarth, et plus.<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges.<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS !<\/strong><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd\u2019hui et d\u00e9couvrez pourquoi un demi-million d'acteurs de changement \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \\\"employeur de choix\\\".<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on continue. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; cependant, nous envisageons \u00e9galement des candidatures pour des opportunit\u00e9s futures au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<br><\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<br><\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p>&nbsp;<strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><\/p><p><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f5afadb68b4f23e8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-13T14:14:34.661Z\",\"created_at\":\"2026-08-05T13:47:15.519Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DCDM91T3C13DDNQTJH912ZKKA2RCR0K7\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DCDM91T3C13DDNQTJH912ZKKA2RCR0K7\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1719\",\"campaign_id\":\"1439\",\"campaign_title\":\" Pennylane Care \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Assistant(e) client&egrave;le &agrave; Braga, Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant qu&rsquo; Assistant(e) client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre rapidement et professionnellement aux demandes des clients.<\/li>\\n<li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult&eacute;s avec la plateforme de gestion financi&egrave;re.<\/li>\\n<li>Aider les utilisateurs &agrave; naviguer sur la plateforme, expliquer les fonctionnalit&eacute;s et s'assurer qu'ils peuvent maximiser l'utilisation des outils financiers et des ressources disponibles.<\/li>\\n<li>Offrir des conseils sur les principes financiers de base, la budg&eacute;tisation et la planification financi&egrave;re aux utilisateurs qui peuvent avoir besoin d'aide pour comprendre des caract&eacute;ristiques ou des fonctionnalit&eacute;s sp&eacute;cifiques<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail &agrave; partir de Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1439\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T00:59:04.556+01:00\",\"created_at\":\"2026-08-05T12:55:13.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1720\",\"campaign_id\":\"1438\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (English-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>English (C1)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. 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Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Italian (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1423\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:35:51.169+01:00\",\"created_at\":\"2026-08-05T10:50:49.648+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1725\",\"campaign_id\":\"1421\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Spanish-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Spanish (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1421\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T11:14:11.540+01:00\",\"created_at\":\"2026-08-05T10:43:43.186+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1726\",\"campaign_id\":\"1420\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Dutch \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Dutch-Speaking) \u2013 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Dutch (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1420\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:25:26.896+01:00\",\"created_at\":\"2026-08-05T10:24:26.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"311\",\"campaign_id\":\"1092\",\"campaign_title\":\"DeLonghi | French | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with French\",\"street\":\"Zabrska 19, Katowice\",\"address\":\"Zabrska 19, Katowice\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40-083\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"De'Longhi - Customer Advisor with French\",\"long_description\":\"<p><strong>Your tasks:<\/strong><\/p>\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Follow established procedures to address customer needs promptly and professionally.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Process warranty claims and coordinate repair services for customers.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Provide technical troubleshooting support and guidance.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Resolve complaints, process orders, arrange refunds, and provide product information to ensure a seamless customer experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Assist customers with all aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strive to increase customer satisfaction and loyalty through efficient and effective resolution of requests.<\/li>\\n<\/ul>\\n<p><strong>Our requirements:<\/strong><\/p>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Knowledge of French at C1\/C2 and English at B2 level.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ability to work with multiple systems and platforms.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Knowledge of Microsoft Office.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ability to empathize with customers while maintaining an objective point of view.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ability to work in a team, positive attitude, and ability to support colleagues.<\/li>\\n<\/ul>\\n<p><strong>Our offer:<\/strong><\/p>\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: LuxMed private healthcare, MyBenefit with a monthly budget, private life insurance, MultiSport card subsidy<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Talent development program: transparent career paths and promotions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Self-development opportunities: access to e-learning platforms (Concentrix Academy and Concentrix University) and language courses.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Referral program: bonus for referring a friend of up to PLN 4,000.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Amazing work culture<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"PL-1092\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-11T01:59:03.749+02:00\",\"created_at\":\"2026-08-05T09:01:55.215+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"1727\",\"campaign_id\":\"1419\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Hungarian \/ BM \/  Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Hungarian-Speaking) \u2013 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Hungarian (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1419\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T00:59:03.379+01:00\",\"created_at\":\"2026-08-05T08:17:24.237+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"482\",\"campaign_id\":\"2787\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Home Protect\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a &nbsp;Customer Service Sales Adviso working on an internationally innovative campaign with a base salary of <strong>R8000<\/strong><\/p>\\n<p>As a Customer Service Sales Advisor, you will be responsible for providing exceptional customer service to new and existing customers across a range of policy enquiries. You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li><strong>Minimum of Grade 12 \/ Matric <\/strong><\/li>\\n<li><strong>12 months international Call Centre AND\/OR 6 Months Insurance Industry. Proven experience of delivering exceptional customer care.&nbsp;<\/strong><\/li>\\n<li><strong>Minimum B2 (English Language level, Email Writing and Computer Lit).&nbsp;<br \/><\/strong><\/li>\\n<li><strong>Clear criminal and credit record.&nbsp;<\/strong><\/li>\\n<li><strong>Ability to provide references within the last 2 years of employment&nbsp;<br \/><\/strong><\/li>\\n<li><strong>Regulatory awareness, familiarity with FCA regulations.&nbsp;<br \/><\/strong><\/li>\\n<li><strong>Flexibility to work shift patterns.&nbsp;<\/strong><\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li><strong>Base Salary of R8000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee; Medical insurance &ndash; Covers employee and 2&nbsp;dependents&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>-2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm to 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night shift shift allowance<\/strong>\\n<ul>\\n<li>Applicable after 7 pm<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle inbound sales calls, guiding customers through the full end-to-end process of purchasing new policies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage queries from existing policyholders, including policy amendments, renewals and cancellations. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure all customer interactions comply with regulatory requirements and internal guidelines.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver personalized conversa ons by adapting your approach to individual customer needs and circumstances. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain accurate records of all customer interactions and outcomes.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support growth ambitions within Home Protect by consistently meeting service and quality standards. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate effectively with colleagues and leaders to maintain a customer-focused, high-performing&nbsp;team environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will demonstrate a strong understanding of the following areas:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent in a broad range of processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active and positive contributions to huddles and meetings<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2787\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-13T11:55:51.630Z\",\"created_at\":\"2026-08-05T07:51:15.560Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"36\"},{\"id\":\"889\",\"campaign_id\":\"23413\",\"campaign_title\":\"Sr. Platform Engineer (TCF) R1752427\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior SAP Treasury & Risk Management (TRM) consultant\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Location: Seattle WA<\/b><\/p><p><b>Role: <\/b><b>Senior SAP Treasury &amp; Risk Management (TRM)<\/b><\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Provide functional support, configuration, and continuous improvement for SAP S\/4HANA Treasury solutions.<\/li><li>Troubleshoot and resolve complex production issues impacting Treasury and cash management operations.<\/li><li>Support critical Treasury business processes, including cash positioning, liquidity forecasting, payment processing, and month-end activities.<\/li><li>Gather business requirements, conduct fit-gap analyses, and create detailed functional specifications.<\/li><li>Lead and support system enhancements, testing activities, deployments, and process optimization initiatives.<\/li><li>Partner with Treasury, Finance, Accounting, and technical teams to design and implement sustainable solutions.<\/li><li>Ensure seamless integration between Treasury functions and SAP Finance modules.<\/li><li>Support banking integrations, payment platforms, and reconciliation processes to maintain operational efficiency and compliance.<\/li><li>Provide subject matter expertise for Treasury transformation and modernization initiatives.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>8&#43; years of SAP consulting experience with a strong focus on SAP Treasury solutions.<\/li><li>Extensive hands-on experience configuring and supporting SAP S\/4HANA Treasury.<\/li><li>Proven experience supporting production environments and delivering system enhancements.<\/li><li>Strong knowledge of Treasury operations, liquidity management, banking processes, and financial controls.<\/li><li>Experience with incident management, root cause analysis, and issue resolution.<\/li><li>Excellent analytical, problem-solving, stakeholder management, and communication skills.<\/li><li>Ability to work effectively in cross-functional teams and manage multiple priorities.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>End-to-end SAP Treasury implementation experience.<\/li><li>Utility industry experience preferred.<\/li><li>Experience managing debt instruments, investments, letters of credit, and financial risk management processes.<\/li><li>SAP S\/4HANA Treasury or SAP Finance certification.<\/li><li>Experience participating in Treasury transformation or modernization initiatives.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $134,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/20\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WFO<\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752427\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-13T22:05:01.330+08:00\",\"created_at\":\"2026-08-05T02:04:23.684+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-SAP-Treasury---Risk-Management--TRM--consultant_R1752427\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0352\",\"descriptor\":\"Sr. Platform Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-SAP-Treasury---Risk-Management--TRM--consultant_R1752427\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-SAP-Treasury---Risk-Management--TRM--consultant_R1752427\/apply\",\"job_requisition_id\":\"R1752427\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \u00a0\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>This position is Hybrid- Preferred locations:<\/p><p>Texas or Washington<\/p><p><\/p><p><b>Technical Product Manager<\/b><br \/>We are seeking a highly motivated Technical Product Manager to lead the strategy, roadmap, and delivery of next-generation business products and platforms. In this role, you will sit at the intersection of customer needs, business strategy, and technical execution\u2014owning products end-to-end and partnering across engineering, architecture, operations, sales, marketing, and executive leadership to deliver scalable, high-impact solutions for enterprise clients. This is an exciting opportunity for a product leader who brings strong technical depth, strategic thinking, customer obsession, and a data-driven approach to innovation and execution.<br \/><b>Responsibilities<\/b><\/p><ul><li>Own the product vision, roadmap, and lifecycle management for assigned products and platforms.<\/li><li>Define product strategies aligned to client growth goals, market demand, and business priorities.<\/li><li>Identify customer pain points, market opportunities, and emerging trends to shape product investments.<\/li><li>Conduct competitive analysis and market research to support roadmap planning and innovation initiatives.<\/li><li>Partner with senior leadership to develop long-term product strategies and business cases.<\/li><li>Serve as the voice of the customer throughout the entire product lifecycle.<\/li><li>Collaborate directly with enterprise customers, sales teams, marketing, and solution architects to uncover opportunities and refine needs.<\/li><li>Translate business requirements into prioritized capabilities, features, and technical product plans.<\/li><li>Develop ROI models, investment recommendations, and executive-ready presentations on roadmap direction and product performance.<\/li><li>Work closely with Engineering, Architecture, Security, and Operations teams to define technical requirements and solution approaches.<\/li><li>Convert strategic objectives into epics, features, user stories, and detailed product specifications.<\/li><li>Lead backlog prioritization, roadmap planning, and tradeoff decisions that balance customer value, scalability, risk, and speed to market.<\/li><li>Ensure product solutions align with enterprise architecture, platform standards, and security requirements.<\/li><li>Lead Agile product delivery activities, including planning sessions, backlog grooming, sprint reviews, and release readiness.<\/li><li>Manage product releases and coordinate cross-functional teams to deliver high-quality outcomes on time.<\/li><li>Monitor progress, dependencies, risks, and operational readiness across the product lifecycle.<\/li><li>Use customer feedback, analytics, and performance insights to drive continuous improvement.<\/li><li>Define and track KPIs to measure adoption, utilization, business impact, scalability, and customer retention.<\/li><li>Build trusted partnerships across Sales, Product Engineering, Technology, Operations, Finance, Legal, and Marketing.<\/li><li>Communicate roadmap priorities, delivery timelines, and product updates clearly to stakeholders at all levels.<\/li><li>Support executive decision-making through strong analysis, recommendations, and influence.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, Information Systems, Business, or a related field.<\/li><li>5&#43; years of product management experience in technology-driven organizations.<\/li><li>3&#43; years of experience managing technical products, enterprise platforms, APIs, cloud solutions, or enterprise software.<\/li><li>Strong experience working in Agile and\/or Scrum environments.<\/li><li>Solid understanding of the software development lifecycle (SDLC).<\/li><li>Experience building product roadmaps, managing backlogs, and writing user stories and requirements.<\/li><li>Demonstrated success delivering complex, cross-functional technical initiatives.<\/li><li>Proven ability to influence both technical and business stakeholders.<\/li><li>Strong analytical, problem-solving, and data-driven decision-making skills.<\/li><li>Excellent communication, presentation, and executive stakeholder management capabilities.<\/li><li>Experience in telecommunications, wireless, networking, IoT, cloud, or enterprise technology environments is preferred.<\/li><li>Knowledge of 5G, Edge Computing, IoT, AI\/ML, SaaS, and cloud-native architectures is a plus.<\/li><li>Familiarity with Azure, AWS, GCP, APIs, integrations, and digital platforms is preferred.<\/li><li>Experience with Salesforce, ServiceNow, Jira, Confluence, and product analytics tools is an advantage.<\/li><li>SAFe Product Manager\/Product Owner certification is a plus.<\/li><li>MBA or advanced technical degree is preferred.\u00a0<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,000 - $145,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<\/p><p>#LI-TX<\/p><p>#LI-WA<br \/>\u00a0\u00a0<br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752733\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-11T10:05:05.205+08:00\",\"created_at\":\"2026-08-05T02:04:23.129+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Tech-Product-Manager_R1752733-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382708\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Tech-Product-Manager_R1752733-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Tech-Product-Manager_R1752733-1\/apply\",\"job_requisition_id\":\"R1752733\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Senior DevOps Engineer \/ DevOps Architect \u2013 12&#43; Years<br \/>We are looking for a highly experienced DevOps Engineer with an architect mindset who remains deeply hands-on. The role involves designing, building, and operating scalable, secure, and production-grade cloud platforms on AWS.<br \/><span>\u00a0<\/span><br \/>Key Responsibilities<br \/>\u2022 Architect and build scalable, secure AWS platforms<br \/>\u2022 Design and manage Kubernetes platforms (EKS)<br \/>\u2022 Implement Infrastructure as Code using Terraform<br \/>\u2022 Build and optimize CI\/CD and DevSecOps pipelines<br \/>\u2022 Design secure networking and connectivity architectures<br \/>\u2022 Implement security best practices across infrastructure and pipelines<br \/>\u2022 Troubleshoot complex production and platform issues<br \/>\u2022 Enable engineering teams through automation and platform capabilities<br \/>Required Skills<br \/>\u2022 12&#43; years of IT experience<br \/>\u2022 Expert-level hands-on AWS experience<br \/>\u2022 Advanced Kubernetes expertise (EKS, scaling, networking, security)<br \/>\u2022 Strong Terraform experience<br \/>\u2022 Strong CI\/CD and DevSecOps implementation experience<br \/>\u2022 Experience with GitLab CI\/CD and ArgoCD<br \/>\u2022 Strong networking fundamentals (DNS, TLS, routing, hybrid connectivity)<br \/>\u2022 Good scripting skills (Bash, Python, or similar)<br \/>\u2022 Excellent troubleshooting and debugging skills<br \/>\u2022 Strong focus on security-first engineering<br \/>Good to Have<br \/>\u2022 Exposure to Azure cloud<br \/>Key Traits<br \/>\u2022 Architect mindset with strong hands-on capability<br \/>\u2022 Strong ownership and problem-solving attitude<br \/>\u2022 Highly execution-focused and self-driven<\/p>\",\"ats_external_id\":\"R1752625\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-13T14:06:06.411+08:00\",\"created_at\":\"2026-08-05T00:04:23.605+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/DevOps-Architect_R1752625\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Bilingual Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><strong>&nbsp;<br>WHAT YOU WILL DO IN THIS ROLE\u202f&nbsp;<\/strong><\/p><p>\u202f&nbsp;<\/p><p>As an Automotive Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll:&nbsp;<\/p><p><\/p><ul><li><p>Coordinates resolutions to customer vehicle issues, dealership complaints, warranty policies, and more.<\/p><\/li><li><p>Corresponds to customer inquiries from inbound inquiries, emails and mail<\/p><\/li><li><p>Provides campaign information to customers and documents according to Consumer Affairs policies<\/p><\/li><li><p>Documents customer inquiries received from customer correspondence and corporate surveys; updates consumer affairs case files with appropriate documentation<\/p><\/li><li><p>Acts as a liaison between National Consumer Affairs and the Regional Office regarding Consumer Affairs related issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>\u202f&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS&nbsp;<\/strong><\/p><p>\u202f&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Bilingual: English \/ Spanish) role include:&nbsp;<\/p><p><\/p><ul><li><p>Minimum 18 years of age with a High School Diploma or GED.&nbsp;<\/p><\/li><li><p>Minimum of 1 year experience in Customer Service,<\/p><\/li><li><p>Strong computer proficiency with the ability to navigate multiple applications.&nbsp;<\/p><\/li><li><p><em>Excellent<\/em> verbal communication skills to effectively engage with customers.&nbsp;<\/p><\/li><li><p>A <em>passion<\/em> for the automotive industry with a propensity for problem-solving.&nbsp;<\/p><\/li><li><p>Ability to work both independently and within a team, demonstrating patience and professionalism.&nbsp;<\/p><\/li><li><p>Flexibility to rotate shifts as needed with prior notice.<\/p><\/li><li><p>Dependable with proficient attention to detail while being able to focused and multi-task efficiency.<\/p><\/li><li><p>Demonstrate patience while maintaining a pleasant and professional manner.<\/p><\/li><li><p>Proficiency in fast-paced environments<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p>\u202f&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU&nbsp;<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><p><\/p><ul><li><p>The base wage for this position is $22.25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><\/ul><ul><li><p>Automotive Purchase Discounts&nbsp;<\/p><\/li><\/ul><ul><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/p><\/li><\/ul><ul><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/p><\/li><\/ul><ul><li><p>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/p><\/li><\/ul><ul><li><p>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/p><\/li><\/ul><ul><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team&nbsp;<\/p><\/li><\/ul><ul><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/p><\/li><\/ul><ul><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/p><\/li><\/ul><ul><li><p>A range of other perks and benefits&nbsp;<\/p><\/li><\/ul><p>\u202f&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><\/p><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ac8dfc3bd05f4954\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-11T10:33:42.828Z\",\"created_at\":\"2026-08-04T18:24:07.692Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/61YV7ZS770MTK60P6YSFK7JWAXXXMJR6\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/61YV7ZS770MTK60P6YSFK7JWAXXXMJR6\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null},{\"id\":\"892\",\"campaign_id\":\"23369\",\"campaign_title\":\"Associate, Accounts Receivable R1744596\",\"campaign_type\":\"job_application\",\"job_title\":\"OTC Accounts Receivable Associate\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Associate Accounts Receivable is responsible for the execution of accounts receivable transactions. This could include preparing, recording, and reporting accounts receivable data. This position supports collections activity\",\"long_description\":\"<p>We are looking for a highly motivated, detail-oriented <b>Accounts Receivable Associate <\/b>to join our finance team. In this role, you will be the backbone of our financial transactions, ensuring accuracy in billing, recording, and reporting. If you are a proactive professional who thrives in a fast-paced environment and enjoys problem-solving through data and client collaboration, we want to hear from you.<\/p><p><\/p><p><\/p><h2><span>Role Overview<\/span><\/h2><p>The <b>Accounts Receivable Associate<\/b> is responsible for the end-to-end execution of accounts receivable transactions. You will own the preparation, recording, and reporting of critical financial data while actively supporting our collections efforts. This role requires a blend of technical precision, independent work, and strong communication skills to manage client portfolios and resolve billing discrepancies effectively.<\/p><p><\/p><p><\/p><h2>Core Responsibilities<\/h2><ul><li><p><b>Transaction Execution:<\/b><span>\u00a0<\/span>Manage the accurate preparation, recording, and reporting of accounts receivable data.<\/p><\/li><li><p><b>Collections Support:<\/b><span>\u00a0<\/span>Execute credit and collections activities strictly following organizational policies to ensure timely receivables.<\/p><\/li><li><p><b>Account Resolution:<\/b><span>\u00a0<\/span>Monitor past-due accounts, taking full ownership of problem resolution, including cash application and invoice-to-payment matching.<\/p><\/li><li><p><b>Full-Cycle Billing:<\/b><span>\u00a0<\/span>Work independently to generate billing for a diverse client base and process final invoices through the financial system.<\/p><\/li><li><p><b>Contract Accountability:<\/b><span>\u00a0<\/span>Maintain contracts within the billing system, ensuring a deep understanding of specific contract terms, conditions, and billing elements.<\/p><\/li><li><p><b>Accrual Management:<\/b><span>\u00a0<\/span>Facilitate the entire accrual and invoicing process for established clients, acting as the primary point of accountability for all billing-related tasks.<\/p><\/li><li><p><b>Client Advocacy:<\/b><span>\u00a0<\/span>Respond professionally to client inquiries and proactively anticipate potential billing issues to prevent escalations.<\/p><\/li><li><p><b>Process Optimization:<\/b><span>\u00a0<\/span>Analyze existing workflows and provide actionable recommendations to enhance the efficiency and effectiveness of our billing and collections processes.<\/p><\/li><\/ul><h2><\/h2><p><\/p><h2>Candidate Profile<\/h2><ul><li><p><b>Educational Background:<\/b><span>\u00a0<\/span>Bachelor\u2019s degree in Finance, Accounting, or a related field from a four-year college or university.<\/p><\/li><li><p><b>Experience:<\/b><span>\u00a0<\/span>Ideally less than 2 years of relevant experience; an entry-to-junior level professional eager to grow within a corporate finance environment.<\/p><\/li><li><p><b>Analytical &amp; Detail-Oriented:<\/b><span>\u00a0<\/span>A sharp eye for detail with a proven ability to handle complex data, reconcile accounts, and meet strict financial timelines.<\/p><\/li><li><p><b>Operational Excellence:<\/b><span>\u00a0<\/span>A self-starter with a high sense of urgency; capable of multi-tasking, prioritizing competing demands, and maintaining performance under pressure.<\/p><\/li><li><p><b>Professional Communication:<\/b><span>\u00a0<\/span>Excellent written and verbal communication skills; capable of building and maintaining professional relationships with client organizations.<\/p><\/li><li><p><b>Technical Proficiency:<\/b><span>\u00a0<\/span>Strong command of<span>\u00a0<\/span><b>Microsoft Office<\/b><span>\u00a0<\/span>(specifically Excel) and the aptitude to quickly master new financial software and ERP systems.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1744596\",\"location\":\"Bucuresti, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-08-07T00:07:50.012+08:00\",\"created_at\":\"2026-08-04T18:05:57.589+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/OTC-Accounts-Receivable-Associate_R1744596\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounts 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Receivable\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0052\",\"descriptor\":\"Associate, Accounts Receivable\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382309\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/OTC-Accounts-Receivable-Associate_R1744596\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/RON-Work--at--Home\/OTC-Accounts-Receivable-Associate_R1744596\/apply\",\"job_requisition_id\":\"R1744596\"}],\"organizations\":[{\"wid\":\"04876eb9234810156fe48952becc0000\",\"descriptor\":\"23343 - Opexother - EMEAGEOHQ\",\"reference_id\":\"EMEAGEOHQ\",\"custom_reference_id\":\"EMEAGEOHQ\",\"company_reference_id\":null},{\"wid\":\"66bf116b8687101572a53ec049150000\",\"descriptor\":\"W0ZVDD Emeageo_Hq\",\"reference_id\":\"W0ZVDD\",\"custom_reference_id\":\"W0ZVDD\",\"company_reference_id\":null},{\"wid\":\"a416d67a71d710165cca9061e4820000\",\"descriptor\":\"(GEO) AR INVOICING AND COLLECTIONS\",\"reference_id\":\"GEOARINVOICINGA\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"custom_reference_id\":null,\"company_reference_id\":\"WRO03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"christopher.steinland@concentrix.com\"},\"first_name\":\"Christopher Steinland (102574685)\"},\"category_groups\":[{\"id\":\"CF Accounting_Finance Group\",\"wid\":\"0227dc387a0901a4d8cd2c3eeb65a2d3\",\"descriptor\":\"Accounting & Finance Group\"}],\"job_requisition\":{\"id\":\"R1744596\",\"wid\":\"f91a703388cf10212aa207077c7d0000\",\"descriptor\":\"OTC Accounts Receivable Associate\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Incontra i nostri innovatori<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Ecco com&#8217;\u00e8 davvero la vita con noi<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:56,&quot;_skin&quot;:&quot;post&quot;,&quot;slides_to_show&quot;:&quot;3&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;.elementor-loop-container&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-carousel.post\">\n\t\t\t\t\t\t\t<div class=\"swiper elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 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--e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-594 post-594 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-593\" alt=\"Bilal, Operations Manager (Turchia)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Operations Manager (Turchia)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Ho iniziato a lavorare nella nostra azienda come rappresentante clienti a febbraio 2021. Nello stesso anno, ho ricevuto la mia prima promozione come Assistente Specialista Qualit\u00e0. Nel 2022, sono diventato team leader, nel 2023 Operations Manager e infine nel 2024 sono stato promosso Senior Operations Manager. Il motivo per cui condivido il mio percorso professionale \u00e8 per evidenziare le uniche opportunit\u00e0 di carriera che la nostra azienda offre. Con il continuo supporto del mio manager, ho avuto la possibilit\u00e0 di crescere sia professionalmente che personalmente.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-628 post-628 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-627\" alt=\"Nisreen, Consulente di Moderazione dei Contenuti (Giordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Consulente di Moderazione dei Contenuti (Giordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Durante il mio periodo in Concentrix, ho affinato le mie capacit\u00e0 analitiche e di problem-solving, permettendomi di gestire compiti complessi di moderazione dei contenuti con grande efficienza. Anche le mie abilit\u00e0 comunicative sono cresciute, consentendomi di collaborare pi\u00f9 efficacemente con il mio team e fornire feedback pi\u00f9 chiari. Inoltre, ho sviluppato un\u2019attenzione acuta ai dettagli, assicurandomi che i nostri contenuti rispettino i pi\u00f9 elevati standard di precisione e qualit\u00e0.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-662 post-662 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-661\" alt=\"Eneas, Team Leader (Brasile)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Team Leader (Brasile)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Per me, lavorare in Concentrix \u00e8 molto gratificante. \u00c8 il posto dove mi sono sviluppato come professionista, creando una carriera in cui sono gi\u00e0 cresciuto tre volte, e sento che posso crescere ulteriormente. Credi nel tuo potenziale e perseguire i tuoi obiettivi, perch\u00e9 qui puoi crescere. Adoro lavorare in Concentrix. Una parola che definisce Concentrix \u00e8 opportunit\u00e0.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/it\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Perch\u00e9 unirsi a Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lavori per&nbsp;genitori per&nbsp;studenti da&nbsp;casa all&#8217;estero per&nbsp;leader per&nbsp;esploratori per&nbsp;tutti LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam AVVISO: avviso di frode di reclutamentoComprendere il nostro processo di reclutamento \u00e8 essenziale per proteggersi dalle truffe di reclutamento online, che sono in aumento. Prenditi un momento per rivedere [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":128,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-890","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? 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