{"id":890,"date":"2025-10-20T22:06:29","date_gmt":"2025-10-21T02:06:29","guid":{"rendered":"https:\/\/jobs.concentrix.com\/home\/"},"modified":"2026-02-16T22:06:11","modified_gmt":"2026-02-17T03:06:11","slug":"home","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/it\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"890\" class=\"elementor elementor-890 elementor-6\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7da084 e-flex e-con-boxed e-con e-parent\" data-id=\"a7da084\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-241293c e-con-full e-flex e-con e-child\" data-id=\"241293c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ea600 elementor-headline--style-rotate elementor-widget__width-inherit elementor-widget elementor-widget-animated-headline\" data-id=\"56ea600\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headline_style&quot;:&quot;rotate&quot;,&quot;animation_type&quot;:&quot;slide-down&quot;,&quot;rotating_text&quot;:&quot;per genitori\\nper studenti\\nda casa\\nall&#039;estero\\nper leader\\nper esploratori\\nper tutti&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;rotate_iteration_delay&quot;:2500}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline elementor-headline-animation-type-slide-down\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Lavori<\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">\n\t\t\t\tper&nbsp;genitori\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;studenti\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tda&nbsp;casa\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tall'estero\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;leader\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;esploratori\t\t\t<\/span>\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text\">\n\t\t\t\tper&nbsp;tutti\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d58128d elementor-widget elementor-widget-jdq-search-redirect\" data-id=\"d58128d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-search-redirect.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <form class=\"jdq-search-redirect-form\" action=\"\/it\/job-search\/\" method=\"GET\">\n            <div class=\"jdq-search-redirect-wrapper\">\n                <div class=\"jdq-search-redirect-input-wrapper\">\n                    <input type=\"text\"\n                           name=\"keyword\"\n                           class=\"jdq-search-redirect-input\"\n                           placeholder=\"Cerca per titolo o parola chiave del lavoro\"\n                           autocomplete=\"off\" \/>\n                    <button type=\"submit\" class=\"jdq-search-redirect-submit\" aria-label=\"Search\">\n                        <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M21 21L16.65 16.65M19 11C19 15.4183 15.4183 19 11 19C6.58172 19 3 15.4183 3 11C3 6.58172 6.58172 3 11 3C15.4183 3 19 6.58172 19 11Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                                <div class=\"jdq-search-redirect-country-wrapper\">\n                    <select name=\"country\" class=\"jdq-search-redirect-country\">\n                        <option value=\"\" disabled selected>Localit\u00e0<\/option>\n                        <option value=\"\">Tutti i Paesi<\/option>\n                                                    <option value=\"Albania\">Albania<\/option>\n                                                    <option value=\"Algeria\">Algeria<\/option>\n                                                    <option value=\"Argentina\">Argentina<\/option>\n                                                    <option value=\"Australia\">Australia<\/option>\n                                                    <option value=\"Austria\">Austria<\/option>\n                                                    <option value=\"Belgium\">Belgio<\/option>\n                                                    <option value=\"Benin\">Benin<\/option>\n                                                    <option value=\"Bosnia and Herzegovina\">Bosnia ed Erzegovina<\/option>\n                                                    <option value=\"Brazil\">Brasile<\/option>\n                                                    <option value=\"Bulgaria\">Bulgaria<\/option>\n                                                    <option value=\"Canada\">Canada<\/option>\n                                                    <option value=\"China\">Cina<\/option>\n                                                    <option value=\"Colombia\">Colombia<\/option>\n                                                    <option value=\"Costa Rica\">Costa Rica<\/option>\n                                                    <option value=\"Cura\u00e7ao\">Cura\u00e7ao<\/option>\n                                                    <option value=\"Czechia\">Rep. Ceca<\/option>\n                                                    <option value=\"C\u00f4te d&#039;Ivoire\">Costa d&#039;Avorio<\/option>\n                                                    <option value=\"Denmark\">Denmark<\/option>\n                                                    <option value=\"Dominican Republic\">Rep. Dominicana<\/option>\n                                                    <option value=\"Egypt\">Egitto<\/option>\n                                                    <option value=\"El Salvador\">El Salvador<\/option>\n                                                    <option value=\"Estonia\">Estonia<\/option>\n                                                    <option value=\"Finland\">Finlandia<\/option>\n                                                    <option value=\"France\">Francia<\/option>\n                                                    <option value=\"Georgia\">Georgia<\/option>\n                                                    <option value=\"Germany\">Germania<\/option>\n                                                    <option value=\"Ghana\">Ghana<\/option>\n                                                    <option value=\"Greece\">Grecia<\/option>\n                                                    <option value=\"Guatemala\">Guatemala<\/option>\n                                                    <option value=\"Honduras\">Honduras<\/option>\n                                                    <option value=\"Hungary\">Ungheria<\/option>\n                                                    <option value=\"India\">India<\/option>\n                                                    <option value=\"Indonesia\">Indonesia<\/option>\n                                                    <option value=\"Ireland\">Irlanda<\/option>\n                                                    <option value=\"Italy\">Italia<\/option>\n                                                    <option value=\"Jamaica\">Giamaica<\/option>\n                                                    <option value=\"Japan\">Giappone<\/option>\n                                                    <option value=\"Jordan\">Giordania<\/option>\n                                                    <option value=\"Korea (Republic of)\">Corea del Sud<\/option>\n                                                    <option value=\"Kosovo\">Kosovo<\/option>\n                                                    <option value=\"Latvia\">Lettonia<\/option>\n                                                    <option value=\"Lithuania\">Lituania<\/option>\n                                                    <option value=\"Macedonia (the former Yugoslav Republic of)\">Macedonia del Nord<\/option>\n                                                    <option value=\"Madagascar\">Madagascar<\/option>\n                                                    <option value=\"Malaysia\">Malaysia<\/option>\n                                                    <option value=\"Mexico\">Messico<\/option>\n                                                    <option value=\"Morocco\">Marocco<\/option>\n                                                    <option value=\"Netherlands\">Paesi Bassi<\/option>\n                                                    <option value=\"Nicaragua\">Nicaragua<\/option>\n                                                    <option value=\"Norway\">Norvegia<\/option>\n                                                    <option value=\"Peru\">Per\u00f9<\/option>\n                                                    <option value=\"Philippines\">Filippine<\/option>\n                                                    <option value=\"Poland\">Polonia<\/option>\n                                                    <option value=\"Portugal\">Portogallo<\/option>\n                                                    <option value=\"Romania\">Romania<\/option>\n                                                    <option value=\"Saudi Arabia\">Arabia Saudita<\/option>\n                                                    <option value=\"Senegal\">Senegal<\/option>\n                                                    <option value=\"Serbia\">Serbia<\/option>\n                                                    <option value=\"Singapore\">Singapore<\/option>\n                                                    <option value=\"Slovakia\">Slovacchia<\/option>\n                                                    <option value=\"South Africa\">Sudafrica<\/option>\n                                                    <option value=\"Spain\">Spagna<\/option>\n                                                    <option value=\"Suriname\">Suriname<\/option>\n                                                    <option value=\"Sweden\">Svezia<\/option>\n                                                    <option value=\"Switzerland\">Svizzera<\/option>\n                                                    <option value=\"Thailand\">Thailandia<\/option>\n                                                    <option value=\"Tunisia\">Tunisia<\/option>\n                                                    <option value=\"T\u00fcrkiye\">T\u00fcrkiye<\/option>\n                                                    <option value=\"United Arab Emirates\">Emirati Arabi Uniti<\/option>\n                                                    <option value=\"United Kingdom of Great Britain and Northern Ireland\">Regno Unito<\/option>\n                                                    <option value=\"United States of America\">Stati Uniti<\/option>\n                                                    <option value=\"Viet Nam\">Vietnam<\/option>\n                                            <\/select>\n                <\/div>\n                            <\/div>\n        <\/form>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d784ca1 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"d784ca1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-476877b e-flex e-con-boxed e-con e-parent\" data-id=\"476877b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fde541d elementor-widget elementor-widget-text-editor\" data-id=\"fde541d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<strong>AVVISO: avviso di frode di reclutamento<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74b490d elementor-widget elementor-widget-text-editor\" data-id=\"74b490d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tComprendere il nostro processo di reclutamento \u00e8 essenziale per proteggersi dalle truffe di reclutamento online, che sono in aumento. Prenditi un momento per rivedere il nostro processo di selezione, le policy di reclutamento e cosa puoi fare per segnalare attivit\u00e0 che ritieni fraudolente. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28ad7b elementor-widget elementor-widget-button\" data-id=\"d28ad7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.concentrix.com\/scam-warning\/\" target=\"_blank\" rel=\"nofollow\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Per saperne di pi\u00f9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edaec65 e-flex e-con-boxed e-con e-parent\" data-id=\"edaec65\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c9f843 elementor-widget elementor-widget-text-editor\" data-id=\"7c9f843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAbbiamo selezionato per te \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678ca72 elementor-widget elementor-widget-text-editor\" data-id=\"678ca72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Vivi il potenziale di una carriera da innovatore <\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69ee2b6 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"69ee2b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"69ee2b6\" data-query-type=\"get_latest\">\n\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                    <line x1=\"12\" y1=\"21\" x2=\"12\" y2=\"12\"><\/line>\n                    <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"3\"><\/line>\n                    <line x1=\"20\" y1=\"21\" x2=\"20\" y2=\"16\"><\/line>\n                    <line x1=\"20\" y1=\"12\" x2=\"20\" y2=\"3\"><\/line>\n                    <line x1=\"1\" y1=\"14\" x2=\"7\" y2=\"14\"><\/line>\n                    <line x1=\"9\" y1=\"8\" x2=\"15\" y2=\"8\"><\/line>\n                    <line x1=\"17\" y1=\"16\" x2=\"23\" y2=\"16\"><\/line>\n                <\/svg>\n            <\/div>\n\n            <!-- Filter Panel Overlay -->\n            <div class=\"jdq-filter-overlay\"><\/div>\n\n            <!-- Sliding Filter Panel -->\n            <div class=\"jdq-filter-panel\">\n                <div class=\"jdq-filter-panel-header\">\n                    <button class=\"jdq-filter-panel-close\" aria-label=\"Close filters\">\n                        <svg width=\"17\" height=\"17\" viewBox=\"0 0 17 17\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <rect x=\"1.41406\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(45 1.41406 0)\" fill=\"currentColor\"><\/rect>\n                            <rect x=\"16.2637\" y=\"1.41418\" width=\"21\" height=\"2\" rx=\"1\" transform=\"rotate(135 16.2637 1.41418)\" fill=\"currentColor\"><\/rect>\n                        <\/svg>\n                    <\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtra per<\/h4>\n                    <div class=\"jdq-filter-panel-pills\">\n                        <!-- Active filter pills will be added dynamically -->\n                    <\/div>\n                    <button class=\"jdq-filter-panel-clear-all\" style=\"display: none;\">Cancella tutto<\/button>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-section\">\n                    <h4 class=\"jdq-filter-panel-title\">Filtra per<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Lingua<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Tutte le lingue<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Citt\u00e0<\/label>\n                        <select class=\"jdq-city-select\">\n                            <option value=\"\">Tutte le citt\u00e0<\/option>\n                            <!-- Cities will be populated dynamically from job data -->\n                        <\/select>\n                    <\/div>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Categoria<\/label>\n                        <select class=\"jdq-category-select\">\n                            <option value=\"\">Tutte le categorie<\/option>\n                            <option value=\"Account Management\">Account Management<\/option>\n                            <option value=\"Customer Service and Support\">Customer Service and Support<\/option>\n                            <option value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Applica (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            <div style=\"display: none;\">\n                <script type=\"application\/json\" id=\"jobsData\">{\"ok\":true,\"data\":[{\"id\":\"806\",\"campaign_id\":\"20408\",\"campaign_title\":\"Associate, Sales Development R1737149\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Sales Development - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The role for Associate, Sales Development - Bilingual is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Customer-first approach with a proven understanding of how to uncover key business objectives and how to maximize customer value.<\/li><li>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.<\/li><li>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.<\/li><li>Adherence to all response-time SLA\u2019s as well as use of mandatory sales cadences always.<\/li><li>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.<\/li><li>Document all relevant prospect and customer interactions on CRM (Salesforce).<\/li><li>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.<\/li><li>Review and report daily, monthly and quarterly metrics to help achieve sales goals.<\/li><li>Provide accurate customer success to Managers in a clear and concise way.<\/li><li>Partner with colleagues to facilitate best-practice sharing and continual learning.<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li><b>Must have<span>\u00a0<\/span><\/b>- 3&#43; years of overall professional experience<\/li><li><b>Must have<\/b><span>\u00a0<\/span>- 1.5&#43; years of work experience in B2B sales, consultative sales in a target driven environment<span>\u00a0<\/span><b><u>or<\/u><\/b><span>\u00a0<\/span>account management (ideally within a large tech and\/or advertising organization)<\/li><li>Ideally, this experience will have been gained in a new business, customer acquisitions environment.<\/li><li>Experience in cold calling, lead generation and lead qualification.<\/li><li>Fluency language requirements (B2&#43;) English.<\/li><li>Highschool diploma, minimum.<\/li><li>Salesforce experience or similar CRM tools.<\/li><li>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.<\/li><li>Marketing knowledge gained in a professional or educational setting.<\/li><li>An ability to think creatively and react quickly to tailor messaging to different conversations.<\/li><li>Strong time-management skills and the ability to work independently.<\/li><li>Comfortable in a constantly changing fast paces start-up environment.<\/li><li>Confident using technology and speaking on the phone and zoom meetings.<\/li><li>Proven ability to influence others and create a sense of urgency.<\/li><\/ul>\",\"ats_external_id\":\"R1737149\",\"location\":\"San Jose, San 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li><p>Build and maintain backend services using .NET 10 Minimal APIs, ensuring performance, reliability, and maintainability.<\/p><\/li><li><p>Design and implement data solutions using MS SQL Server, including database integration and optimization.<\/p><\/li><li><p>Develop and maintain integrations with AWS services (including S3), Confluent Kafka, third-party platforms, and existing internal systems.<\/p><\/li><li><p>Collaborate with architects, mobile developers, and client stakeholders to define technical solutions and deliver production-ready backend systems.<\/p><\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li><p>3\u20135 years of professional experience in backend software development.<\/p><\/li><li><p>Hands-on experience building RESTful services and APIs using .NET 10 \/ .NET Core and Minimal APIs.<\/p><\/li><li><p>Strong experience working with MS SQL Server, including database design and query optimization.<\/p><\/li><li><p>Experience with AWS services, particularly S3, in cloud-based application environments.<\/p><\/li><li><p>Experience implementing event-driven architectures and messaging solutions using Confluent Kafka.<\/p><\/li><li><p>Experience integrating third-party platforms and enterprise systems through APIs and data services.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1738496\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"64997.4\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-13T04:04:14.803+08:00\",\"created_at\":\"2026-06-13T02:04:03.221+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-NET-Backend-Software-Engineer_R1738496\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nancy.morales@concentrix.com\"},\"first_name\":\"Morales Paez, Nancy Araceli\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0435\",\"descriptor\":\"Software Engineer II (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375734\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-NET-Backend-Software-Engineer_R1738496\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/XMLNAME-NET-Backend-Software-Engineer_R1738496\/apply\",\"job_requisition_id\":\"R1738496\"}],\"organizations\":[{\"wid\":\"b17905e7d09310037999b7e5064b0000\",\"descriptor\":\"W0ZIUF Stjude: Api Migration Planning\",\"reference_id\":\"W0ZIUF\",\"custom_reference_id\":\"W0ZIUF\",\"company_reference_id\":null},{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"538a3435657c10037936844523c70000\",\"descriptor\":\"10093 - St Jude Childrens Research Hosp Aka Alsac - PUSA6025\",\"reference_id\":\"PUSA6025\",\"custom_reference_id\":\"PUSA6025\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef20a569700d0000\",\"descriptor\":\"COGS (CORP) CAT App & Cloud Engineering\",\"reference_id\":\"CATAPPCLDENGDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gisela.ramirez@concentrix.com\"},\"first_name\":\"Gisela Ramirez Dominguez (102070905)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1738496\",\"wid\":\"0274b760497f1021657fac2880270000\",\"descriptor\":\".NET Backend Software Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Support the mostly front end engineering team lead by a CNX principal Architect<br \/>Lead the design and development of a backend platform supporting new mobile applications<\/p><p><\/p><p>3-5 years experience:<br \/>Build scalable services using:<br \/>NET 10 Minimal APIs<\/p><p>MS SQL Server<br \/>AWS S3<br \/>Confluent Kafka<\/p><ul><li><span>Collaborate with client stakeholders, mobile developers, and cross-functional teams to define technical solutions, establish backend architecture, and deliver production-ready systems.<\/span><\/li><li><span>Wire integrations with third-party event management and fundraising platforms as well as existing internal systems,\u00a0 <\/span><ul><li><span>ensuring secure, reliable, and maintainable data flows.\u00a0<\/span><\/li><\/ul><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"810\",\"campaign_id\":\"20400\",\"campaign_title\":\"Sr. Professional I, Marketing Development Team R1737903\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Manager Marketing Development Team\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<div><p><b><b>Role Objective<\/b><\/b><br \/>Lead the B2B marketing strategy and execution with primary influence in Mexico, focusing on brand positioning, market visibility, campaigns, content, digital marketing, social media, events, and field marketing. Ensure alignment with business priorities and with the regional and global marketing strategy, while also generating additional impact in Colombia and across Latin America.<\/p><p>The role aims to strengthen the company\u2019s presence primarily in the Mexican market, identify relevant opportunities in key industries, develop awareness and engagement initiatives, and translate the company\u2019s value proposition\u2014including technological and AI solutions\u2014into clear, differentiated messaging for B2B audiences, extending its impact to Colombia and the rest of Latin America.<\/p><p><\/p><p><b><b>Main Responsibilities<\/b><\/b><br \/>Develop and implement the B2B marketing strategy with primary focus on Mexico, aligned with business objectives and regional direction, with the ability to extend initiatives, learnings, and impact to Colombia and the rest of Latin America.<\/p><p>Strengthen the company\u2019s positioning within the technology and services ecosystem in the country. Identify market trends, audience needs, competitive movements, and positioning opportunities. Translate capabilities, solutions, and value propositions into clear, relevant, and differentiated messaging for the Mexican market.<\/p><p><\/p><p><b>Awareness, Campaigns, and Visibility<\/b><br \/>Design and execute marketing initiatives aimed at increasing brand awareness, reputation, and engagement. Lead local campaigns in coordination with regional or global efforts, ensuring adaptation and relevance for Mexico. Drive thought leadership initiatives, content creation, and brand presence in strategic spaces.<\/p><p>Coordinate digital marketing and social media initiatives to strengthen brand visibility, amplify campaigns, promote relevant content, and support the company\u2019s presence among target B2B audiences. Ensure consistency in messaging, storytelling, and brand presence across all touchpoints.<\/p><p><\/p><p><b>Events and Field Marketing<\/b><br \/>Identify relevant events, forums, associations, networking spaces, and platforms for the brand in Mexico. Define the event participation strategy, including brand presence, sponsorships, speaking opportunities, activations, and post-event follow-up.<\/p><p>Coordinate the execution of field marketing activities, webinars, roundtables, and other interaction formats with B2B audiences. Evaluate the relevance and effectiveness of both in-person and virtual initiatives based on visibility, engagement, and marketing objectives.<\/p><p><\/p><p><b><b>Required Profile<\/b><\/b><br \/>Bachelor\u2019s degree in Marketing, Communications, Business Administration, or a related field.<\/p><p>5\u20138&#43; years of experience in B2B marketing.<br \/>Experience in industries such as technology, services, digital transformation, AI, CX, SaaS, or related fields is preferred.<\/p><p>Strong knowledge of the Mexican market, its business dynamics, and key industry and event ecosystems.<\/p><p>Experience in campaigns, positioning, content development, events, field marketing, digital marketing, and strategic social media management.<\/p><p>Knowledge of digital channels, paid media, analytics, content optimization, and social media best practices for corporate audiences.<\/p><p>Ability to develop messaging and storytelling for complex or technical solutions.<\/p><p>Experience working in regional and multinational environments.<\/p><p>Professional proficiency in English and Spanish.<\/p><p>Familiarity with marketing tools, automation, CRM, analytics, and campaign management platforms.<\/p><p><b><b>Key Competencies<\/b><\/b><\/p><ul><li>Strategic thinking<\/li><li>Execution and project management<\/li><li>Effective communication<\/li><li>Synthesis and storytelling skills<\/li><li>Market and customer orientation<\/li><li>Collaboration and influence<\/li><li>Organization and follow-up<\/li><li>Analytical capability<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1737903\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-06-13T00:06:22.706+08:00\",\"created_at\":\"2026-06-13T00:05:22.335+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Bilingual-Manager-Marketing-Development-Team_R1737903\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Sales Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Global Sales Support\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0452\",\"descriptor\":\"Sr. Professional I, Marketing Development Team\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375607\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Bilingual-Manager-Marketing-Development-Team_R1737903\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Bilingual-Manager-Marketing-Development-Team_R1737903\/apply\",\"job_requisition_id\":\"R1737903\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"a416d67a71d710165c93dc4a87090000\",\"descriptor\":\"(GEO) Regional Marketing Delivery-Indirect\",\"reference_id\":\"GEOREGIONALMARK\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f2a4d05054ea10156ed0747aaeb50000\",\"descriptor\":\"23262 - Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"ana.villamizar@concentrix.com\"},\"first_name\":\"Anacris Villamizar (102597380)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1737903\",\"wid\":\"8f000c702d791010face70078d620000\",\"descriptor\":\"Bilingual Manager Marketing Development Team\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"811\",\"campaign_id\":\"20384\",\"campaign_title\":\"Nurse I R1738713\",\"campaign_type\":\"job_application\",\"job_title\":\"Infirmier (F\/H) - Agadir - Fran\u00e7ais - Exp\u00e9riment\u00e9\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant qu\u2019infirmier(e), vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:\u00a0<\/p><ul><li>Pr\u00e9parer l\u2019examen m\u00e9dical d\u2019embauche des nouvelles recrues et r\u00e9aliser les examens compl\u00e9mentaires sous la supervision du m\u00e9decin du travail<\/li><li>Suivre le d\u00e9ploiement des consultations m\u00e9dicales p\u00e9riodiques des collaborateurs<\/li><li>\u00c9valuer le degr\u00e9 d&#39;urgence d&#39;un accident, administrer les premiers soins et participer \u00e0 la gestion des accidents de travail en coordination avec le service assurance interne<\/li><li>Collaborer \u00e0 la pr\u00e9paration des comit\u00e9s d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 et assurer le suivi des actions correctives avec les responsables concern\u00e9s<\/li><li>Participer aux enqu\u00eates du comit\u00e9 d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 et proposer des moyens de pr\u00e9vention et des solutions d\u2019am\u00e9lioration<\/li><li>Appliquer les mesures correctives et de s\u00e9curit\u00e9 et veillant \u00e0 leur respect<\/li><li>Approvisionner la pharmacie du site<\/li><li>Assurer les formations sauveteurs secouristes<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Sont titulaires d\u2019un dipl\u00f4me d\u2019infirmier polyvalent (id\u00e9alement d\u2019Etat)<\/li><li>Disposent d\u2019une exp\u00e9rience r\u00e9ussie dans un poste similaire<\/li><li>Respectent la confidentialit\u00e9 des dossiers qu\u2019ils g\u00e8rent<\/li><li>Ont un bon niveau de communication en fran\u00e7ais \u00e0 l&#39;oral et \u00e0 l&#39;\u00e9crit<\/li><li>Ont de bonnes connaissances en bureautique et MS Office (excel, word..)<\/li><li>Sont reconnus pour leurs qualit\u00e9s relationnelles et sens de l\u2019\u00e9coute<\/li><li>Sont rigoureux, autonomes et organis\u00e9s<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><p>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste Passation de tests linguistiques en ligne Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/p><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p>\",\"ats_external_id\":\"R1738713\",\"location\":\"Agadir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T20:08:50.930+08:00\",\"created_at\":\"2026-06-12T20:07:48.929+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Infirmier--F-H----Agadir---Franais---Expriment_R1738713\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - Avenue Hassan II\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1105\",\"descriptor\":\"Nurse I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375803\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Infirmier--F-H----Agadir---Franais---Expriment_R1738713\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Infirmier--F-H----Agadir---Franais---Expriment_R1738713\/apply\",\"job_requisition_id\":\"R1738713\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ilham.essarhir@concentrix.com\"},\"first_name\":\"Ilham Essarhir (102543806)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1738713\",\"wid\":\"d62b9151589b1010ecc8e14855c60000\",\"descriptor\":\"Infirmier (F\/H) - Agadir - Fran\u00e7ais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"812\",\"campaign_id\":\"20379\",\"campaign_title\":\"Manager, Software Engineering (TCF) R1738708\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Project Manager\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p>Please find the JD below:<br \/><br \/>Role Summary<br \/>We are seeking an experienced Technical Manager with strong expertise in Java, JSP, Spring Boot, Microservices, Kafka, and Enterprise Application Architecture in Banking &amp; Financial Services domain. The candidate will be responsible for leading development teams, driving technical design decisions, ensuring successful project delivery, and collaborating with business stakeholders to deliver scalable and high-performance solutions.<br \/><br \/>Educational Qualification - Bachelor&#39;s Degree in Computer Science, Information Technology, or related field.<br \/>Experience Range: 8\u201315 Years<br \/>Employment Type: Full-Time<br \/><br \/>Key Responsibilities<br \/>Technical Leadership<br \/>Lead and mentor development teams across multiple projects.<br \/>Define application architecture, technical standards, and best practices.<br \/>Review solution designs, code quality, and deployment strategies.<br \/>Drive technical discussions with business, architects, and stakeholders.<br \/>Ensure adherence to security, performance, and scalability standards.<br \/>Application Development<br \/>Design and develop enterprise-grade applications using:<br \/>Java 8\/11\/17, JSP, Spring Framework , Spring Boot, Spring MVC ,Spring Security, React JS<br \/>Guide teams in implementing RESTful APIs and distributed systems.<br \/>Microservices &amp; Integration<br \/>Design and implement Microservices architecture.<br \/>Define service communication patterns.<br \/>Handle API Gateway, Service Discovery, Circuit Breakers, and Resilience patterns.<br \/>Drive integration with third-party systems and enterprise applications.<br \/>Kafka &amp; Event-Driven Architecture<br \/>Design and implement Kafka-based event-driven solutions.<br \/>Manage Kafka producers, consumers, topics, partitions, and consumer groups.<br \/>Optimize messaging performance and reliability.<br \/>Ensure message ordering, retry mechanisms, and fault tolerance.<br \/>Delivery &amp; Project Management<br \/>Expert knowledge in Agile Process \u2013 Scrum , Lean , Kanban &amp; SAFe<br \/>Estimate effort, resources, and timelines.<br \/>Track project progress and manage delivery risks.<br \/>Conduct sprint planning, code reviews, and release planning.<br \/>Coordinate with QA, DevOps, Infrastructure, and Product teams.<br \/>Responsible for understanding requirements , breaking down to smaller milestones , execute and deliver working software to clients<br \/>Responsible for estimations and cost management in a fixed bid project<br \/>Stakeholder Management<br \/>Interact with business users and leadership teams.<br \/>Translate business requirements into technical solutions.<br \/>Present project status, risks, and mitigation plans.<br \/>Technical Skills Required<br \/>Cloud - 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hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with Dutch and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Dutch and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-831\",\"location\":\"Sofia, 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Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Representante de Servicio al Cliente Espa\u00f1ol - Medell\u00edn - Bogot\u00e1\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\">\ud83c\udf93 &iexcl;Concentrix te paga por estudiar!&nbsp;<\/h1>\\n<p>&iquest;Eres bachiller y quieres dar tus primeros pasos en el mundo laboral mientras adquieres competencias biling&uuml;es?<\/p>\\n<p>En Concentrix te brindamos la oportunidad de formarte y crecer profesionalmente a trav&eacute;s de un Programa T&eacute;cnico en call center - Biling&uuml;e, totalmente patrocinado por nosotros.<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">\ud83d\udcb0 Durante tu etapa de formaci&oacute;n:&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Recibir&aacute;s el 75% del Salario M&iacute;nimo Mensual Legal Vigente (SMMLV)<\/li>\\n<li style=\\\"color: #002f35;\\\">Estar&aacute;s afiliado a EPS y ARL.&nbsp;<\/li>\\n<li style=\\\"color: #002f35;\\\"><strong>Modalidad: <\/strong>Presencial, disponibilidad horaria completa.<\/li>\\n<li style=\\\"color: #002f35;\\\"><strong>Duraci&oacute;n:<\/strong> 9 meses de formaci&oacute;n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">\ud83d\udcbc Durante tu etapa pr&aacute;ctica:&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">\\n<p>Recibir&aacute;s el 100% del SMMLV, junto con EPS, ARL, prestaciones sociales, auxilio de transporte y caja de compensaci&oacute;n.<\/p>\\n<\/li>\\n<li style=\\\"color: #002f35;\\\"><strong>Modalidad: <\/strong>Presencial, disponibilidad horaria completa.<\/li>\\n<li style=\\\"color: #002f35;\\\">\\n<p>&nbsp;<\/p>\\n<p><strong>Duraci&oacute;n:<\/strong> 6 meses<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0 Programa de formaci&oacute;n 100% gratuito &nbsp;&nbsp;<\/p>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Te pagamos por estudiar<br \/>\ud83d\udcc4Contrato a t&eacute;rmino fijo<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<ul>\\n<li>Tener m&iacute;nimo 18 a&ntilde;os.<\/li>\\n<li>Ser bachiller acad&eacute;mico.<\/li>\\n<li>Tener nivel de ingl&eacute;s A2 o superior.<\/li>\\n<li>No tener ni haber tenido contrato de aprendizaje.<\/li>\\n<li>No estar estudiando ni trabajando actualmente.<\/li>\\n<li>Contar con disponibilidad completa de tiempo.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1664004\",\"location\":\"Bogota, 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career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Financial Accounting Officer<\/strong> <strong>in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Financial Accounting Officer, you will:<\/p>\\n<ul>\\n<li>Audit and process expense claims, ensure workflow approvals, reconcile payment discrepancies, and manage end-to-end payment completion at the bank level.<\/li>\\n<li>Handle vendor setup and maintenance, including processing change requests and overseeing the vendor approval process.<\/li>\\n<li>Perform 2-3 way invoice matching (PO, receipt, invoice), resolve mismatches, authorize payments, and ensure timely and accurate disbursements.<\/li>\\n<li>Monitor outstanding PO and non-PO invoices, process accruals, review Vendor Aging and Payments Reports, and resolve open balances.<\/li>\\n<li>Post and settle intercompany (I\/C) invoices, reconcile I\/C AP-AR balances, and manage outstanding I\/C purchase orders.<\/li>\\n<li>Monitor AR aging, follow up on overdue accounts, apply cash receipts, and escalate unresolved accounts as needed.<\/li>\\n<li>Coordinate with internal teams to resolve billing holds or discrepancies, manage manual billing tasks (e.g., trial pumps, credit notes), and handle sales tracing credits.<\/li>\\n<li>Respond to AR-related inquiries from distributors and customers, ensuring timely and professional resolution.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 6 months of experience in accounts payable, accounts receivable, billing and collections<\/li>\\n<li>Have a solid grasp of end-to-end financial processes<\/li>\\n<li>Have strong ability to identify discrepancies, resolve payment and invoice issues, and perform accurate reconciliations<\/li>\\n<li>Can manage multiple tasks, prioritize workload, and independently follow up on pending transactions or unresolved items<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-994\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T14:41:44.233+01:00\",\"created_at\":\"2026-06-12T14:39:33.965+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1658\",\"campaign_id\":\"993\",\"campaign_title\":\" Tandem FA \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Financial Accounting Officer (German-speaking) - Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Financial Accounting Officer<\/strong> <strong>in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Financial Accounting Officer, you will:<\/p>\\n<ul>\\n<li>Audit and process expense claims, ensure workflow approvals, reconcile payment discrepancies, and manage end-to-end payment completion at the bank level.<\/li>\\n<li>Handle vendor setup and maintenance, including processing change requests and overseeing the vendor approval process.<\/li>\\n<li>Perform 2-3 way invoice matching (PO, receipt, invoice), resolve mismatches, authorize payments, and ensure timely and accurate disbursements.<\/li>\\n<li>Monitor outstanding PO and non-PO invoices, process accruals, review Vendor Aging and Payments Reports, and resolve open balances.<\/li>\\n<li>Post and settle intercompany (I\/C) invoices, reconcile I\/C AP-AR balances, and manage outstanding I\/C purchase orders.<\/li>\\n<li>Monitor AR aging, follow up on overdue accounts, apply cash receipts, and escalate unresolved accounts as needed.<\/li>\\n<li>Coordinate with internal teams to resolve billing holds or discrepancies, manage manual billing tasks (e.g., trial pumps, credit notes), and handle sales tracing credits.<\/li>\\n<li>Respond to AR-related inquiries from distributors and customers, ensuring timely and professional resolution.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have at least 6 months of experience in accounts payable, accounts receivable, billing and collections<\/li>\\n<li>Have a solid grasp of end-to-end financial processes<\/li>\\n<li>Have strong ability to identify discrepancies, resolve payment and invoice issues, and perform accurate reconciliations<\/li>\\n<li>Can manage multiple tasks, prioritize workload, and independently follow up on pending transactions or unresolved items<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-993\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T14:36:35.881+01:00\",\"created_at\":\"2026-06-12T14:19:15.237+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"409\",\"campaign_id\":\"303\",\"campaign_title\":\"CNP KYC\/ French \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Back Office Analyst cu Franceza - Bucuresti, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"jobs-show-main-description__section\\\">\\n<p><strong>Descoper\u0103 puterea unei cariere care schimb\u0103 regulile jocului<\/strong><\/p>\\n<p>Cau\u021bi o nou\u0103 provocare? Suntem un lider global &icirc;n domeniul tehnologiei \u0219i serviciilor, care sus\u021bine brandurile viitorului. Ajut\u0103m branduri renumite &mdash; pe care le folose\u0219ti &icirc;n fiecare zi &mdash; s\u0103-\u0219i &icirc;mbun\u0103t\u0103\u021beasc\u0103 afacerile cu ajutorul tehnologiei \u0219i al solu\u021biilor integrate, &icirc;n peste 70 de \u021b\u0103ri. \u0218i suntem m&acirc;ndri c\u0103 suntem recunoscu\u021bi an de an cu premii precum &bdquo;Cele mai bune locuri de munc\u0103 din lume&rdquo;, &bdquo;Cele mai bune companii pentru dezvoltarea carierei&rdquo; \u0219i &bdquo;Cea mai bun\u0103 cultur\u0103 de companie&rdquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Dac\u0103 dore\u0219ti s\u0103 te dezvol\u021bi \u0219i s\u0103 fii inspirat, &icirc;n calitate de <strong>Analist Back-Office cu limba Francez\u0103 &ndash; Bucure\u0219ti, on-site<\/strong>, vei face parte din echipa noastr\u0103 de inovatori pentru clientul nostru, o companie de asigur\u0103ri de top din Fran\u021ba, Europa \u0219i Brazilia, care ofer\u0103 produse de asigurare de via\u021b\u0103, pensii, riscuri personale, s\u0103n\u0103tate \u0219i servicii.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Cre\u0219tere profesional\u0103 \u0219i dezvoltare personal\u0103<\/strong><\/p>\\n<p>&Icirc;\u021bi vom oferi toat\u0103 preg\u0103tirea, tehnologiile de ultim\u0103 genera\u021bie \u0219i sprijinul continuu de care ai nevoie pentru a reu\u0219i. La Concentrix, exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din interior! De aceea, oferim o gam\u0103 de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare a leadershipului, concepute pentru a te &icirc;ndruma c\u0103tre genul de carier\u0103 pe care \u021bi-ai imaginat-o &icirc;ntotdeauna.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce vei face &icirc;n acest rol<\/strong><\/p>\\n<p>Ca Analist Back Office &icirc;n echipa noastr\u0103, vei:<\/p>\\n<ul>\\n<li>Efectua investiga\u021bii specifice procesului Know Your Customer (KYC)<\/li>\\n<li>Urma diverse fluxuri pas cu pas, care includ o analiz\u0103 a activit\u0103\u021bii contului, bazat\u0103 pe cercet\u0103ri interne \u0219i externe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Calific\u0103rile tale<\/strong>\ufe00\ufe05\ufe0b\ufe0d\ufe0d\ufe0d\ufe00\ufe02\u200b\ufe02\ufe06\ufe04\ufe04\u200b\ufe01\ufe01\ufe0e\ufe0c\u200b\ufe08\ufe02\ufe07\ufe0d\u200b\ufe08\ufe06\ufe05\ufe0f\ufe0a\ufe04\ufe08\ufe0c\ufe0a\ufe0e\ufe02\ufe0e<br \/><br \/>Concentrix se potrive\u0219te perfect dac\u0103 ai:<\/p>\\n<ul>\\n<li>Un nivel avansat de limba Franceza&nbsp;<\/li>\\nAten\u021bie la detalii, concentrare, rezisten\u021b\u0103 \u0219i flexibilitate&nbsp;\\n<li>G&acirc;ndire critic\u0103, putere de decizie, rigurozitate, cuno\u0219tin\u021be tehnice<\/li>\\n<li>Atitudine pentru rezolvarea problemelor, orientare c\u0103tre solu\u021bii<\/li>\\n<li>Disponibilitate de a lucra de la sediul nostru din Bucure\u0219ti<\/li>\\n<\/ul>\\n<p><br \/><br \/>Reprezint\u0103 un avantaj dac\u0103 ai \u0219i una dintre urm\u0103toarele:<\/p>\\n<ul>\\n<li>Cuno\u0219tin\u021be de opera\u021biuni de fraud\u0103, credit comercial, investiga\u021bii privind pl\u0103\u021bile<\/li>\\n<li>Ai experien\u021b\u0103 anterioar\u0103 (chiar \u0219i de scurt\u0103 durat\u0103) &icirc;n servicii financiare sau asigur\u0103ri<\/li>\\n<li>O diplom\u0103 de studii &icirc;ntr-un domeniu specific (facultate de profil Fintech sau financiar, economie etc.)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Ce &icirc;\u021bi oferim<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&Icirc;n acest rol, oferim beneficii care te ajut\u0103 s\u0103 &icirc;\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p>\\n<ul>\\n<li>Contract de munc\u0103 full-time, pe perioad\u0103 nedeterminat\u0103<\/li>\\n<li>Bonus de performan\u021b\u0103<\/li>\\n<li>Op\u021biunea de a alege dintr-o gam\u0103 larg\u0103 de beneficii flexibile prin platforma MY Benefit<\/li>\\n<li>Abonament medical<\/li>\\n<li>Bonusuri pentru recomandarea prietenilor<\/li>\\n<li>Training pl\u0103tit integral despre companie \u0219i proiectul la care vei lucra<\/li>\\n<li>Programe de dezvoltare profesional\u0103, cursuri specializate \u0219i cursuri de limbi str\u0103ine<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Descoper\u0103 cea mai bun\u0103 versiune a ta!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect &icirc;n cariera ta, vrem s\u0103 auzim de la tine. Aplic\u0103 chiar ast\u0103zi \u0219i descoper\u0103 de ce peste 440.000 de oameni care schimb\u0103 jocul la nivel global numesc Concentrix &bdquo;angajatorul preferat&rdquo;.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Suntem uni\u021bi cu m&acirc;ndrie ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim \u0219anse egale de angajare tuturor candida\u021bilor \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe nevoile afacerii, cerin\u021bele postului \u0219i calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, dizabilitate sau orice alt\u0103 clasificare protejat\u0103 de legisla\u021bia na\u021bional\u0103 aplicabil\u0103.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Eligibilitate<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&Icirc;n conformitate cu legisla\u021bia din Rom&acirc;nia, doar candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru aceast\u0103 pozi\u021bie.<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-303\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T16:58:40.578+03:00\",\"created_at\":\"2026-06-12T13:31:54.779+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\"},{\"id\":\"1659\",\"campaign_id\":\"991\",\"campaign_title\":\" Harley-Davidson \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-991\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T12:07:23.288+01:00\",\"created_at\":\"2026-06-12T12:05:35.962+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"813\",\"campaign_id\":\"20341\",\"campaign_title\":\"Sr. Project Manager (TCF) R1738500\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Project Manager\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Project Manager - Call Center Transformation<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p><b>Job Description:<\/b><\/p><p>We are looking for an experienced Project Manager to lead and coordinate the delivery of a call center transformation initiative centered on the implementation of the NICE CXone platform and its integration with Salesforce and Snowflake to support a unified customer experience and enterprise analytics capabilities. The ideal candidate will have strong experience managing large-scale transformation programs, complex system integrations, and cross-functional delivery across business, technology, vendor, and third-party teams. Experience with the NICE CXone platform is strongly preferred.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead end-to-end delivery of the call center transformation program, ensuring alignment with scope, schedule, budget, and quality objectives.<\/p><\/li><li><p>Drive overall program governance, including detailed project planning, milestone tracking, risk management, issue management, and status reporting.<\/p><\/li><li><p>Coordinate delivery across client teams, vendors, implementation partners, and third-party stakeholders.<\/p><\/li><li><p>Manage integration dependencies between\u00a0NICE CXone,\u00a0Salesforce Service Cloud,\u00a0on-prem services, and\u00a0Snowflake data pipelines.<\/p><\/li><li><p>Ensure all workstreams align with defined architecture, data models, technical design, and business requirements.<\/p><\/li><li><p>Maintain integrated project plans and track progress across multiple cross-functional workstreams.<\/p><\/li><li><p>Provide regular executive-level reporting on project status, milestones, risks, dependencies, and decisions required.<\/p><\/li><li><p>Proactively identify, assess, and mitigate risks to project scope, schedule, quality, and delivery outcomes.<\/p><\/li><li><p>Facilitate communication and collaboration across business, technology, operations, and data teams.<\/p><\/li><li><p>Support governance forums, steering committees, and decision-making processes throughout the program lifecycle.<\/p><\/li><li><p>Ensure project execution follows enterprise delivery standards, controls, and governance frameworks.<\/p><\/li><li><p>Drive accountability across teams to ensure timely completion of deliverables and successful program execution.<\/p><\/li><\/ul><p><\/p><p><b>Required Skills<\/b><\/p><ul><li><p>Strong experience in\u00a0project management\u00a0for large-scale enterprise transformation programs.<\/p><\/li><li><p>Proven experience delivering\u00a0contact center,\u00a0customer experience, or\u00a0CX platform transformation initiatives.<\/p><\/li><li><p>Experience managing\u00a0SaaS implementations\u00a0and\u00a0complex system integrations.<\/p><\/li><li><p>Strong understanding of integration coordination across platforms such as\u00a0NICE CXone, Salesforce Service Cloud, on-prem applications, and Snowflake.<\/p><\/li><li><p>Expertise in\u00a0project planning, milestone tracking, RAID management, stakeholder communication, and executive reporting.<\/p><\/li><li><p>Ability to manage cross-functional teams and coordinate activities across business, technology, and external partners.<\/p><\/li><li><p>Strong risk management and problem-solving capabilities.<\/p><\/li><li><p>Excellent communication, leadership, and stakeholder management skills.<\/p><\/li><li><p>Ability to operate within a\u00a0governed enterprise delivery framework.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Skills<\/b><\/p><ul><li><p>Direct experience with the\u00a0NICE CXone platform.<\/p><\/li><li><p>Familiarity with\u00a0Salesforce Service Cloud\u00a0integrations.<\/p><\/li><li><p>Experience working with\u00a0Snowflake\u00a0and enterprise analytics-related data integrations.<\/p><\/li><li><p>Exposure to\u00a0call center modernization,\u00a0customer service transformation, or\u00a0omnichannel platform implementations.<\/p><\/li><li><p>Understanding of enterprise architecture, data models, and integration dependencies in transformation programs.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p>Bachelor\u2019s degree in\u00a0Business, Information Technology, Computer Science, or a related field.<\/p><\/li><li><p>Significant experience managing\u00a0enterprise programs or transformation projects.<\/p><\/li><li><p>Demonstrated success in coordinating large, multi-vendor, cross-functional delivery initiatives.<\/p><\/li><li><p>Experience in regulated or highly governed enterprise delivery environments is a plus.<\/p><\/li><\/ul><p><\/p><p><b>Ideal Candidate<\/b><\/p><ul><li><p>Has hands-on experience managing\u00a0<b>NICE CXone-related transformation programs<\/b>.<\/p><\/li><li><p>Can confidently lead executive reporting, governance, and cross-team coordination.<\/p><\/li><li><p>Understands how to manage both business and technical dependencies in a complex integration landscape.<\/p><\/li><li><p>Brings a structured, proactive, and delivery-focused approach to large transformation initiatives.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $ 92,250 to $94,538 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/16\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"816\",\"campaign_id\":\"20338\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1738483\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Analyst\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Sr Data Analyst<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p>We are looking for a Senior Data Analyst to lead reporting and analytics efforts across operations. This role will focus on building scalable, accurate reporting, identifying insights from operational data, and enabling data-driven decisions across business and technology teams.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design and build end-to-end reporting solutions, including dashboards, recurring reports, and ad-hoc analysis aligned to business needs.<\/p><\/li><li><p>Partner with stakeholders across\u00a0Operations, DQAS, OPCC, and Technology teams\u00a0to define reporting requirements and KPIs.<\/p><\/li><li><p>Develop and maintain data models and pipelines to support reliable reporting.<\/p><\/li><li><p>Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement.<\/p><\/li><li><p>Own data quality validation and ensure accuracy across reporting outputs.<\/p><\/li><li><p>Translate complex data into clear, actionable insights for leadership.<\/p><\/li><li><p>Drive standardization and automation of reporting processes to reduce manual effort.<\/p><\/li><li><p>Support incident analysis by providing data-backed root cause insights.<\/p><\/li><li><p>Collaborate with engineering teams on data sourcing, transformations, and performance optimization.<\/p><\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li><p>Strong\u00a0SQL\u00a0skills, including complex joins, performance tuning, and data validation.<\/p><\/li><li><p>Experience with data visualization tools such as\u00a0Power BI, Tableau, or similar platforms.<\/p><\/li><li><p>Proficiency in data wrangling and analysis using\u00a0Python or R.<\/p><\/li><li><p>Experience working with large datasets and data warehouse platforms such as\u00a0Snowflake, Azure, Hadoop, or similar technologies.<\/p><\/li><li><p>Understanding of\u00a0ETL\/ELT pipelines\u00a0and data modeling concepts.<\/p><\/li><li><p>Strong\u00a0Excel\u00a0skills for ad-hoc analysis and validation work.<\/p><\/li><li><p>Experience with\u00a0data quality frameworks\u00a0and validation techniques.<\/p><\/li><\/ul><p><b>Preferred Skills<\/b><\/p><ul><li><p>Experience with\u00a0operational or real-time reporting environments.<\/p><\/li><li><p>Familiarity with\u00a0railroad, logistics, or transportation data.<\/p><\/li><li><p>Exposure to the\u00a0Azure data stack, including\u00a0ADF, Synapse, and Databricks.<\/p><\/li><li><p>Understanding of\u00a0event-driven systems\u00a0and\u00a0streaming data.<\/p><\/li><\/ul><p><b>Soft Skills<\/b><\/p><ul><li><p>Strong stakeholder communication and the ability to translate data into business impact.<\/p><\/li><li><p>Ability to work across business and technology teams without formal authority.<\/p><\/li><li><p>Highly analytical with a strong problem-solving mindset.<\/p><\/li><li><p>Self-driven and able to operate in ambiguous and fast-paced environments.<\/p><\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li><p>Bachelor\u2019s degree in\u00a0Data Science, Computer Science, Statistics, Engineering, or a related field.<\/p><\/li><li><p>7&#43; years\u00a0of experience in data analytics or reporting roles.<\/p><\/li><li><p>Proven experience building\u00a0enterprise-grade reporting solutions.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $ 92,250 to $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/14\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Strong engineering fundamentals: test-first, observable, continuously delivered.\",\"long_description\":\"<div><div><div><div><ul><li><div><div><div><div>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br \/><br \/>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br \/><br \/>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<br \/><br \/>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/><br \/>Join us and be part of this journey towards greater opportunities and brighter futures.<\/div><\/div><\/div><\/div><\/li><\/ul><\/div><\/div><\/div><\/div><div><div><h2><\/h2><\/div><div><h2><i><u><span>Job Details:<\/span><\/u><\/i><\/h2><p>Lead the technical direction of AI-native product development - owning architecture, raising engineering standards, and helping the team ship with confidence. You bring strong fullstack depth, a pragmatic mindset, and the ability to grow the engineers around you.<\/p><p><\/p><h2><b>What You&#39;ll Do:<\/b><\/h2><h2><b>-Technical Leadership<\/b><\/h2><ul><li>Own key architecture decisions across backend, AI, and frontend - communicate trade-offs clearly and drive them to closure.<\/li><li>Set and uphold engineering standards: code quality, testing, observability, and delivery practices.<\/li><li>Identify technical risk early and propose practical paths forward.<\/li><li>Stay hands-on - lead by example through code, review, and design.<\/li><\/ul><h2><b>-Engineering<\/b><\/h2><ul><li>Design and build scalable backend services and AI-powered features end-to-end.<\/li><li>Architect LLM integrations, RAG pipelines, and data flows that work reliably in production.<\/li><li>Build frontend experiences that surface AI capabilities intuitively.<\/li><li>Champion test-first development, observability, and automated delivery.<\/li><\/ul><h2><b>-People &amp; Collaboration<\/b><\/h2><ul><li>Mentor and grow engineers through review, pairing, and honest feedback.<\/li><li>Partner with product and other teams to align technical work with business outcomes.<\/li><li>Lead design discussions and help the team make good decisions faster.<\/li><\/ul><p><\/p><h2><b>What We&#39;re Looking For:<\/b><\/h2><h2><b>-Technical Depth<\/b><\/h2><ul><li>8&#43; years of fullstack engineering experience, with a track record of shipping production systems.<\/li><li>Strong fullstack background - comfortable across backend services, APIs, and modern frontend development.<\/li><li>Experience building and shipping AI or data-intensive features in production.<\/li><li>Solid grasp of software design principles, distributed systems, and delivery practices.<\/li><li>Hands-on with CI\/CD, containerisation, and production observability.<\/li><\/ul><h2><b>-Leadership<\/b><\/h2><ul><li>Track record of owning technical strategy and driving outcomes - not just executing tasks.<\/li><li>Experience mentoring engineers and raising the bar across a team.<\/li><li>Clear communicator: can translate complexity for both technical and non-technical audiences.<\/li><\/ul><h2><b>-Backend &amp; AI<\/b><\/h2><ul><li>Python; strong async, Pydantic, and API design.<\/li><li>FastAPI in production; RESTful and event-driven patterns.<\/li><li>Redis \u2014 caching, pub\/sub, task queues (Celery \/ RQ \/ ARQ).<\/li><li>LangChain or similar; RAG: chunking, embeddings, retrieval.<\/li><li>Prompt engineering; hands-on with OpenAI, Claude, or Gemini.<\/li><li>Vector stores: Pinecone, pgvector, or equivalent.<\/li><\/ul><h2><b>-Frontend<\/b><\/h2><ul><li>React with hooks, context, and TypeScript.<\/li><li>Streaming UI patterns \u2014 SSE, WebSockets.<\/li><li>Component testing with React Testing Library \/ Vitest.<\/li><\/ul><h2><b>-Delivery &amp; Quality<\/b><\/h2><ul><li>CI\/CD with GitLab or equivalent; Docker; Kubernetes or ECS familiarity.<\/li><li>TDD mindset \u2014 pytest and Jest\/Vitest, coverage gates enforced in CI.<\/li><li>Observability: OpenTelemetry, Grafana, or similar.<\/li><\/ul><p><\/p><p><\/p><h2><b>Working Style:<\/b><\/h2><p>We move fast using AI-assisted workflows. As Lead, you model this - using modern tooling daily while maintaining clear code ownership, thorough testing, and sound architectural judgment. You set the pace and the standard. Speed and craft are both the expectation.<\/p><div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1735019\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"40000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-06-13T00:05:25.291+08:00\",\"created_at\":\"2026-06-11T16:07:05.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Lead-Software-Engineer_R1735019\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"myrna.fawzy@concentrix.com\"},\"first_name\":\"Fawzy, Myrna Emad\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101983895\",\"wid\":\"1dc2b25fd722011f695301d0af3b0000\",\"descriptor\":\"Myrna Emad Fawzy (101983895)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0259\",\"descriptor\":\"Lead Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375676\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Lead-Software-Engineer_R1735019\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Lead-Software-Engineer_R1735019\/apply\",\"job_requisition_id\":\"R1735019\"}],\"organizations\":[{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null},{\"wid\":\"b6ea9c9f9850100a151f1c2458070000\",\"descriptor\":\"(CORP) BEST GEE Dev\",\"reference_id\":\"BESTGEED_CORP\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"radhika.r@concentrix.com\"},\"first_name\":\"Radhika - (243903)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1735019\",\"wid\":\"0274b760497f1020f5d3284d1bd20000\",\"descriptor\":\"Lead Software Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"537\",\"campaign_id\":\"133\",\"campaign_title\":\"Open ad \/ Latvian \/ Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\"Pievienojies n\u0101kotnes karjeras iesp\u0113j\u0101m Concentrix\",\"street\":null,\"address\":null,\"city\":\"Latvia\",\"state\":null,\"postal_code\":null,\"region\":\"Latvia\",\"country\":\"Latvia\",\"short_description\":\"Pievienojies Concentrix Latvija komandai! \",\"long_description\":\"<div class=\\\"x_elementToProof\\\"><span data-olk-copy-source=\\\"MessageBody\\\">Ja Tevi interes\u0113 n\u0101kotnes karjeras iesp\u0113jas Concentrix, tad esi non\u0101cis \u012bstaj\u0101 viet\u0101! &Scaron;\u012b ir Tava iesp\u0113ja ies\u016bt\u012bt savu pieteikumu, kas tiktu izskat\u012bts n\u0101kotnes vakanc\u0113m, kas atbild\u0113s&nbsp;<\/span>Tav\u0101m prasm\u0113m, pieredzei un v\u0113lm\u0113m.<\/div>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>Par mums:<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Concentrix ir pasaules l\u012bderis klientu pieredzes (CX) un biznesa pakalpojumu jom\u0101. M\u0113s pal\u012bdzam da\u017eiem no pasaul\u0113 paz\u012bstam\u0101kajiem z\u012bmoliem stiprin\u0101t attiec\u012bbas ar klientiem, nodro&scaron;inot klientu apkalpo&scaron;anu, tehnisko atbalstu, p\u0101rdo&scaron;anu, digit\u0101los risin\u0101jumus, m\u0101ksl\u012bg\u0101 intelekta (AI) risin\u0101jumus un biznesa procesu pakalpojumus.M\u0113s esam vair\u0101k nek\u0101 70 valst\u012bs un apkalpojam klientus da\u017e\u0101d\u0101s nozar\u0113s, tostarp tehnolo\u0123iju, telekomunik\u0101ciju, e-komercijas, finan&scaron;u, t\u016brisma, vesel\u012bbas apr\u016bpes, izklaides un ener\u0123\u0113tikas jom\u0101s.<\/div>\\n<div class=\\\"x_elementToProof\\\">Latvij\u0101 m\u0113s sadarbojamies ar da\u017e\u0101diem starptautiskiem z\u012bmoliem, tostarp Airbnb un Samsung, un nodro&scaron;in\u0101m klientu apkalpo&scaron;anas risin\u0101jumus vair\u0101k\u0101s valod\u0101s, k\u0101 piem\u0113ram, latvie&scaron;u, ang\u013cu, krievu, ebreju un citas skandin\u0101vu valodas. Gaid\u012bsim pieteikumus ar\u012b no kandid\u0101tiem, kam ir citu valodu zin\u0101&scaron;anas!<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>&nbsp;<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>K\u0101p\u0113c Concentrix?&nbsp;<\/strong>M\u0113s veidojam vidi, kur\u0101 tiek nov\u0113rt\u0113ta att\u012bst\u012bba, komandas darbs un darbinieku labb\u016bt\u012bba, pievienojoties mums, Tu ieg\u016bsi:<\/div>\\n<ul>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Apm\u0101c\u012bbas un nep\u0101rtrauktu atbalstu<\/div>\\n<\/li>\\n<li>Iesp\u0113jas person\u012bgajai un profesion\u0101lajai izaugsmei<\/li>\\n<li>Atbalsto&scaron;u un iek\u013caujo&scaron;u darba kult\u016bru<\/li>\\n<li>Soci\u0101los pas\u0101kumus, konkursus un darbinieku aktivit\u0101tes<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Iesp\u0113ju str\u0101d\u0101t ar starptautiskiem&nbsp;z\u012bmoliem<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Un papildus labumus, ko nodor&scaron;ina uz\u0146\u0113muma, k\u0101 piem\u0113ram, apdro&scaron;in\u0101&scaron;anu un apmaks\u0101tu telefona r\u0113\u0137inu<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Iesp\u0113ju str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja R\u012bg\u0101 vai Daugavpil\u012b!<\/div>\\n<\/li>\\n<\/ul>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>K\u0101 darbojas pieteik&scaron;an\u0101s?<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Kad pieteikums b\u016bs iesniegts, m\u0113s saglab\u0101sim Tavu profilu un sazin\u0101simies tad, kad atrad\u012bsim vakanci, kas atbilst Tavai pieredzei, prasm\u0113m un v\u0113lm\u0113m! T\u0101 k\u0101 &scaron;\u012b nav konkr\u0113ta vakance, atbildes laiks var at&scaron;\u0137irties, \u012bpa&scaron;i, ja konkr\u0113taj\u0101 br\u012bd\u012b mums nav piem\u0113rotu vakan\u010du. Bet, ja v\u0113lies pieteikties konkr\u0113tai vakancei jau &scaron;odien, aicin\u0101m apmekl\u0113t m\u016bsu karjeras vietni:&nbsp;<a class=\\\"ms-outlook-linkify\\\" title=\\\"http:\/\/www.jobs.concentrix.com\\\" href=\\\"http:\/\/www.jobs.concentrix.com\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-linkindex=\\\"0\\\">www.jobs.concentrix.com<\/a>!<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>M\u0113s ar prieku gaid\u012bsim Tavu pieteikumu un ceram dr\u012bzum\u0101 sagaid\u012bt Tevi Concentrix komand\u0101!<\/strong><\/div>\\n<p>----------<\/p>\\n<p><strong>ENG:<\/strong><\/p>\\n<p>Are you interested in future career opportunities with Concentrix? Then you've come to the right place! This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<br \/><br \/><\/p>\\n<h4 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">About Concentrix<\/span><\/h4>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services. Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Latvia, we partner with a variety of international brands, amongst them AirBnB and Samsung and we deliver multilingual customer support solutions to customers around the world. Our teams provide services in Latvian and Russian, as well as several Scandinavian languages, Hebrew, and many other languages, making our workplaces truly international and diverse.<\/p>\\n<p><span style=\\\"font-weight: bold;\\\"><br \/>Why Concentrix?<\/span><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">When you join us, you'll enjoy:<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Comprehensive onboarding, training, and ongoing coaching<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Opportunities for personal and professional growth<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">A supportive and inclusive workplace culture<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Social activities, competitions, and employee events<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">The opportunity to work with international brands and multilingual teams<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">The chance to deliver world-class customer experiences<\/span><\/li>\\n<\/ul>\\n<p>In Latvia, we have offices in Riga and Daugavpils.<br \/><br \/><\/p>\\n<h3 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">How Our Expression of Interest Works<\/span><\/h3>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. If we do not currently have a suitable vacancy available, or if we are experiencing a particularly high volume of recruitment activity, it may take some time before you hear from us. We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/span><\/p>\",\"ats_external_id\":\"LV-133\",\"location\":\"Latvia, Latvia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T12:01:40.353+03:00\",\"created_at\":\"2026-06-11T15:42:36.540+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\"},{\"id\":\"538\",\"campaign_id\":\"132\",\"campaign_title\":\"Open ad \/ Lithuanian \/ Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Expression of Interest \u2013 Join Concentrix Lithuania\",\"street\":null,\"address\":null,\"city\":\"Lithuania\",\"state\":null,\"postal_code\":null,\"region\":\"Lithuania\",\"country\":\"Lithuania\",\"short_description\":\"Are you interested in future career opportunities with Concentrix? 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We are committed to creating an environment where development, teamwork, and wellbeing are valued.<\/p>\\n<p><strong>When you join us, you'll enjoy:<\/strong><\/p>\\n<ul>\\n<li>Comprehensive onboarding, training, and ongoing coaching<\/li>\\n<li>Opportunities for personal and professional growth<\/li>\\n<li>A supportive and inclusive workplace culture<\/li>\\n<li>Social activities, competitions, and virtual employee events<\/li>\\n<li>The opportunity to work with international brands and diverse teams<\/li>\\n<li>The chance to deliver world-class customer experiences<\/li>\\n<li>The flexibility of working remotely from home<\/li>\\n<\/ul>\\n<p>In Lithuania, all of our employees work remotely under virtual employment arrangements, giving you the flexibility to work from home while remaining connected to a collaborative international team.<\/p>\\n<p><strong>How Our Expression of Interest Works<\/strong><\/p>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. If we do not currently have a suitable vacancy available, or if we are experiencing a particularly high volume of recruitment activity, it may take some time before you hear from us. We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<\/p>\\n<p><strong>We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/strong><\/p>\",\"ats_external_id\":\"LT-132\",\"location\":\"Lithuania, Lithuania\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T15:45:52.001+03:00\",\"created_at\":\"2026-06-11T15:40:25.562+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\"},{\"id\":\"539\",\"campaign_id\":\"131\",\"campaign_title\":\"Open ad \/ Estonian \/ Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Expression of Interest \u2013 Join Concentrix Estonia\",\"street\":null,\"address\":null,\"city\":\"Tallinn\",\"state\":\"Harju County\",\"postal_code\":null,\"region\":\"Tallinn\",\"country\":\"Estonia\",\"short_description\":\"Are you interested in future career opportunities with Concentrix? Then you've come to the right place!\",\"long_description\":\"<p>This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<\/p>\\n<p><strong>About Concentrix<\/strong><\/p>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services.<\/p>\\n<p>Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Estonia, we work with several well-known international brands, including Philips and Reima. Our teams deliver exceptional customer experiences while supporting customers across multiple markets and languages.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<\/p>\\n<p><strong>When you join us, you'll enjoy:<\/strong><\/p>\\n<ul>\\n<li>Comprehensive onboarding, training, and ongoing coaching<\/li>\\n<li>Opportunities for personal and professional growth<\/li>\\n<li>A supportive and inclusive workplace culture<\/li>\\n<li>Social activities, competitions, and employee events<\/li>\\n<li>The opportunity to work with international brands and diverse teams<\/li>\\n<li>The chance to deliver world-class customer experiences<\/li>\\n<\/ul>\\n<p>In Estonia, we have offices in Tallinn and Tartu.<\/p>\\n<p><strong>How Our Expression of Interest Works<\/strong><\/p>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. If we do not currently have a suitable vacancy available, or if we are experiencing a particularly high volume of recruitment activity, it may take some time before you hear from us. We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<\/p>\\n<p><strong>We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/strong><\/p>\",\"ats_external_id\":\"EE-131\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T17:06:01.117+03:00\",\"created_at\":\"2026-06-11T15:32:54.773+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\"},{\"id\":\"337\",\"campaign_id\":\"311\",\"campaign_title\":\"Open Ad \/ Norwegian \/ Norway\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c5pen s\u00f8knad \u2013 Bli en del av Concentrix Norge!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norway\",\"state\":null,\"postal_code\":null,\"region\":\"Norway\",\"country\":\"Norway\",\"short_description\":\"Send inn en \u00e5pen s\u00f8knad til Concentrix Norge!\",\"long_description\":\"<p>Er du interessert i fremtidige karrieremuligheter hos Concentrix? Da har du kommet til rett sted! Denne annonsen er en &aring;pen s&oslash;knad og gjelder ikke en spesifikk stilling. Ved &aring; sende inn din s&oslash;knad kan vi matche profilen din med n&aring;v&aelig;rende og fremtidige muligheter som passer dine erfaringer, kompetanser og &oslash;nsker.<\/p>\\n<h3><strong>Om Concentrix<\/strong><\/h3>\\n<p>Concentrix er en global leder innen kundeopplevelser (Customer Experience) og forretningstjenester. Vi hjelper noen av verdens mest kjente merkevarer med &aring; styrke kunderelasjonene sine gjennom kundeservice, teknisk support, salg, digitale l&oslash;sninger, AI og forretningsprosesser.<\/p>\\n<p>Vi er representert i over 70 land og leverer tjenester innen blant annet teknologi, telekommunikasjon, netthandel, finans, reiseliv, helse og energi og i Norge samarbeider vi med flere kjente merkevarer.<\/p>\\n<h3><strong>Hvorfor Concentrix?<\/strong><\/h3>\\n<p>Hos oss er menneskene v&aring;r viktigste suksessfaktor. Vi tilbyr en arbeidsplass der utvikling, fellesskap og trivsel st&aring;r i fokus.<\/p>\\n<p><strong>Hos oss f&aring;r du blant annet:<\/strong><\/p>\\n<ul>\\n<li>Tariffavtale og gode ansettelsesvilk&aring;r<\/li>\\n<li>Grundig oppl&aelig;ring, onboarding og kontinuerlig coaching<\/li>\\n<li>Muligheter for personlig og faglig utvikling<\/li>\\n<li>Et sterkt fellesskap med engasjerte kolleger<\/li>\\n<li>Sosiale aktiviteter, konkurranser og arrangementer<\/li>\\n<li>Muligheten til &aring; jobbe med kjente merkevarer<\/li>\\n<li>Sjansen til &aring; levere kundeservice i verdensklasse<\/li>\\n<\/ul>\\n<p>I Norge har vi kontor i Fredrikstad.<\/p>\\n<h3><strong>Slik fungerer interessemeldingen<\/strong><\/h3>\\n<p>N&aring;r du registrerer din s&oslash;knad, lagrer vi profilen din og kontakter deg n&aring;r vi finner en stilling som matcher din bakgrunn og dine preferanser.<\/p>\\n<p>Siden dette ikke gjelder en spesifikk rekruttering, kan tilbakemeldingstiden variere. Hvis vi ikke har ledige stillinger som passer profilen din akkurat n&aring;, eller dersom vi opplever perioder med h&oslash;y rekrutteringsaktivitet, kan det ta litt tid f&oslash;r du h&oslash;rer fra oss. Vi setter pris p&aring; t&aring;lmodigheten din og ser frem til &aring; bli bedre kjent med deg.<\/p>\\n<p>Dersom du &oslash;nsker &aring; s&oslash;ke p&aring; en spesifikk stilling allerede i dag, anbefaler vi at du bes&oslash;ker karrieresiden v&aring;r p&aring; jobs.concentrix.com for &aring; se v&aring;re ledige stillinger.<\/p>\\n<p><strong><br \/>Vi gleder oss til &aring; h&oslash;re fra deg &ndash; og kanskje &oslash;nske deg velkommen til Concentrix i fremtiden!<\/strong><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/em><\/p>\",\"ats_external_id\":\"NO-311\",\"location\":\"Norway, Norway\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T14:52:02.086+02:00\",\"created_at\":\"2026-06-11T14:30:17.756+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\"},{\"id\":\"338\",\"campaign_id\":\"309\",\"campaign_title\":\"Open ad \/ Finnish \/ Finland\",\"campaign_type\":\"job_application\",\"job_title\":\"Kiinnostuitko Concentrixista? J\u00e4t\u00e4 avoin hakemus!\",\"street\":\"\",\"address\":\"\",\"city\":\"Helsinki\",\"state\":\"Uusimaa\",\"postal_code\":null,\"region\":\"Helsinki\",\"country\":\"Finland\",\"short_description\":\"Oletko kiinnostunut tulevista uramahdollisuuksista Concentrixilla? Olet tullut oikeaan paikkaan!\",\"long_description\":\"<p>T&auml;m&auml; ilmoitus on avoin hakemus eik&auml; koske mit&auml;&auml;n tietty&auml; teht&auml;v&auml;&auml;. L&auml;hett&auml;m&auml;ll&auml; hakemuksesi voimme yhdist&auml;&auml; profiilisi nykyisiin ja tuleviin ty&ouml;mahdollisuuksiin, jotka vastaavat osaamistasi, kokemustasi ja kiinnostuksen kohteitasi.<\/p>\\n<p><strong>Tietoa Concentrixista<\/strong><\/p>\\n<p>Concentrix on maailmanlaajuinen asiakaskokemuksen (Customer Experience) ja liiketoimintapalveluiden johtava toimija. Autamme maailman tunnetuimpia br&auml;ndej&auml; vahvistamaan asiakassuhteitaan asiakaspalvelun, teknisen tuen, myynnin, digitaalisten ratkaisujen, teko&auml;lyn ja liiketoimintaprosessien avulla.<\/p>\\n<p>Toimimme yli 70 maassa ja tarjoamme palveluita muun muassa teknologian, televiestinn&auml;n, verkkokaupan, rahoituksen, matkailun, terveydenhuollon ja energia-alan yrityksille. Suomessa teemme yhteisty&ouml;t&auml; useiden tunnettujen br&auml;ndien kanssa, kuten Reiman ja Electroluxin.<\/p>\\n<p><strong>Miksi Concentrix?<\/strong><\/p>\\n<p>Ihmiset ovat toimintamme ydin. Tarjoamme ty&ouml;ymp&auml;rist&ouml;n, jossa kehittyminen, yhteis&ouml;llisyys ja hyvinvointi ovat keski&ouml;ss&auml;.<\/p>\\n<p><strong>Meill&auml; saat muun muassa:<\/strong><\/p>\\n<ul>\\n<li>Ty&ouml;suhteen ty&ouml;ehtosopimuksen (TES) mukaisilla ehdoilla<\/li>\\n<li>Kattavan perehdytyksen, koulutuksen ja jatkuvan tuen<\/li>\\n<li>Mahdollisuuksia ammatilliseen kasvuun ja urakehitykseen<\/li>\\n<li>Kannustavan ja yhteis&ouml;llisen ty&ouml;ymp&auml;rist&ouml;n<\/li>\\n<li>Hauskoja tapahtumia, kilpailuja ja yhteisi&auml; aktiviteetteja<\/li>\\n<li>Mahdollisuuden ty&ouml;skennell&auml; tunnettujen kansainv&auml;listen br&auml;ndien parissa<\/li>\\n<li>Tilaisuuden tarjota maailmanluokan asiakaspalvelua<\/li>\\n<\/ul>\\n<p>Suomessa toimistomme sijaitsee Helsingiss&auml;.<\/p>\\n<p><strong>N&auml;in avoin hakemus toimii<\/strong><\/p>\\n<p>Kun j&auml;t&auml;t avoimen hakemuksen, tallennamme profiilisi ja otamme sinuun yhteytt&auml;, kun l&ouml;yd&auml;mme taustaasi ja toiveitasi vastaavan ty&ouml;mahdollisuuden.<\/p>\\n<p>Koska kyseess&auml; ei ole tiettyyn teht&auml;v&auml;&auml;n kohdistuva rekrytointi, yhteydenotto voi joskus kest&auml;&auml; hieman tavallista kauemmin. Mik&auml;li meill&auml; ei juuri sill&auml; hetkell&auml; ole profiiliisi sopivia avoimia teht&auml;vi&auml; tai rekrytointim&auml;&auml;r&auml;mme on poikkeuksellisen suuri, pyyd&auml;mme k&auml;rsiv&auml;llisyytt&auml;si ja kiit&auml;mme kiinnostuksestasi.<\/p>\\n<p>Jos haluat hakea tietty&auml; teht&auml;v&auml;&auml; jo nyt, voit tutustua avoimiin ty&ouml;paikkoihimme urasivustollamme jobs.concentrix.com.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Odotamme innolla hakemustasi, ehk&auml; juuri sin&auml; olet tuleva Concentrix-tiimil&auml;isemme!<\/strong><\/p>\",\"ats_external_id\":\"FI-309\",\"location\":\"Helsinki, Helsinki\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T16:05:57.491+02:00\",\"created_at\":\"2026-06-11T14:21:19.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\"},{\"id\":\"339\",\"campaign_id\":\"308\",\"campaign_title\":\"Open ad \/ Danish \/ Denmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Interesseans\u00f8gning \u2013 Bliv en del af Concentrix Danmark\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Er du interesseret i fremtidige karrieremuligheder hos Concentrix? S\u00e5 er du kommet til det rette sted!\",\"long_description\":\"<p>Denne annonce er en &aring;ben interesseans&oslash;gning og g&aelig;lder ikke en specifik stilling. Ved at sende din ans&oslash;gning kan vi matche din profil med nuv&aelig;rende og fremtidige muligheder, der passer til dine erfaringer, kompetencer og &oslash;nsker.<\/p>\\n<p><strong>Om Concentrix<\/strong><\/p>\\n<p>Concentrix er en global leder inden for kundeoplevelser (Customer Experience) og forretningsservices. Vi hj&aelig;lper nogle af verdens mest kendte brands med at styrke deres kunderelationer gennem kundeservice, teknisk support, salg, digitale l&oslash;sninger, AI og forretningsprocesser.<\/p>\\n<p>Vi er til stede i mere end 70 lande og leverer services inden for blandt andet teknologi, telekommunikation, e-handel, finans, rejser, sundhed og energi. I Danmark samarbejder vi med flere velkendte brands, herunder SAS, Electrolux og Allente.<\/p>\\n<p><strong>Hvorfor Concentrix?<\/strong><\/p>\\n<p>Hos os er mennesker vores vigtigste succesfaktor. Vi tilbyder en arbejdsplads, hvor udvikling, f&aelig;llesskab og trivsel er i fokus.<\/p>\\n<p><strong>Hos os f&aring;r du blandt andet:<\/strong><\/p>\\n<ul>\\n<li>Grundig onboarding, tr&aelig;ning og l&oslash;bende coaching<\/li>\\n<li>Muligheder for personlig og faglig udvikling<\/li>\\n<li>Et st&aelig;rkt f&aelig;llesskab med engagerede kolleger<\/li>\\n<li>Sociale aktiviteter, konkurrencer og events<\/li>\\n<li>Muligheden for at arbejde med velkendte internationale brands<\/li>\\n<li>Chancen for at levere kundeservice i verdensklasse<\/li>\\n<\/ul>\\n<p>I Danmark har vi kontor i K&oslash;benhavn.<\/p>\\n<p><strong>S&aring;dan fungerer interesseans&oslash;gningen<\/strong><\/p>\\n<p>N&aring;r du registrerer din interesseans&oslash;gning, gemmer vi din profil og kontakter dig, n&aring;r vi finder en stilling, der matcher din baggrund og dine pr&aelig;ferencer.<\/p>\\n<p>Da dette ikke er en specifik rekruttering, kan svartiden variere. Hvis vi ikke har aktuelle stillinger, der passer til din profil, eller hvis vi oplever en periode med h&oslash;j rekrutteringsaktivitet, kan der g&aring; lidt tid, f&oslash;r du h&oslash;rer fra os. Vi takker for din t&aring;lmodighed og ser frem til at l&aelig;re dig bedre at kende.<\/p>\\n<p>Hvis du &oslash;nsker at s&oslash;ge en specifik stilling allerede i dag, er du altid velkommen til at bes&oslash;ge vores karriereside p&aring; jobs.concentrix.com og se vores aktuelle ledige stillinger.<\/p>\\n<p><strong>Vi gl&aelig;der os til at h&oslash;re fra dig &ndash; og m&aring;ske byde dig velkommen til Concentrix-familien!<\/strong><\/p>\",\"ats_external_id\":\"DK-308\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T14:28:26.139+02:00\",\"created_at\":\"2026-06-11T14:13:53.043+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\"},{\"id\":\"340\",\"campaign_id\":\"307\",\"campaign_title\":\"Open Ad \/ Swedish \/ Sweden\",\"campaign_type\":\"job_application\",\"job_title\":\"Intresseanm\u00e4lan \u2013 Bli en del av Concentrix Sverige!\",\"street\":\"\",\"address\":\"\",\"city\":\"Sweden\",\"state\":null,\"postal_code\":null,\"region\":\"Sweden\",\"country\":\"Sweden\",\"short_description\":\"Spontanans\u00f6kan till Concentrix Sverige! \",\"long_description\":\"<p>&Auml;r du intresserad av framtida karri&auml;rm&ouml;jligheter hos Concentrix? D&aring; har du hittat r&auml;tt! Den h&auml;r annonsen &auml;r en &ouml;ppen intresseanm&auml;lan och g&auml;ller inte en specifik tj&auml;nst. Genom att skicka in din ans&ouml;kan kan vi matcha din profil med nuvarande och framtida m&ouml;jligheter som passar dina erfarenheter, kompetenser och &ouml;nskem&aring;l.<\/p>\\n<h3><span style=\\\"font-weight: bold;\\\">Om Concentrix<\/span><\/h3>\\n<p>Concentrix &auml;r en global ledare inom kundupplevelse (Customer Experience) och aff&auml;rstj&auml;nster. Vi hj&auml;lper n&aring;gra av v&auml;rldens mest v&auml;lk&auml;nda varum&auml;rken att st&auml;rka sina kundrelationer genom kundservice, teknisk support, f&ouml;rs&auml;ljning, digitala l&ouml;sningar, AI och aff&auml;rsprocesser.<\/p>\\n<p>Vi finns i &ouml;ver 70 l&auml;nder och levererar tj&auml;nster inom bland annat teknologi, telekommunikation, e-handel, finans, resor, h&auml;lsa och energi. I Sverige arbetar vi med flera v&auml;lk&auml;nda varum&auml;rken, d&auml;ribland Allente, SAS, Bonnier, SJ och Electrolux.<\/p>\\n<h3><span style=\\\"font-weight: bold;\\\"><br \/>Varf&ouml;r Concentrix?<\/span><\/h3>\\n<p>Hos oss &auml;r m&auml;nniskorna v&aring;r viktigaste framg&aring;ngsfaktor. Vi erbjuder en arbetsplats d&auml;r utveckling, gemenskap och trivsel st&aring;r i fokus.<\/p>\\n<p><span style=\\\"font-weight: bold;\\\">Hos oss f&aring;r du bland annat:<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Kollektivavtal och trygga anst&auml;llningsvillkor<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Gedigen introduktion, utbildning och kontinuerlig coachning<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">M&ouml;jligheter att utvecklas och v&auml;xa inom f&ouml;retaget<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Arbeta tillsammans med engagerade kollegor mot gemensamma m&aring;l<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">En inkluderande kultur med aktiviteter, t&auml;vlingar och sociala event<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Chansen att leverera kundservice i v&auml;rldsklass f&ouml;r v&auml;lk&auml;nda varum&auml;rken<br \/><br \/><\/span><\/p>\\n<\/li>\\n<\/ul>\\n<p>I Sverige har vi kontor i &Ouml;stersund, &Aring;nge, Pite&aring;, G&ouml;teborg, Norrk&ouml;ping, Stockholm, Kalmar och Helsingborg.<br \/><br \/><\/p>\\n<h3 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">S&aring; fungerar intresseanm&auml;lan<\/span><\/h3>\\n<p>N&auml;r du registrerar din intresseanm&auml;lan sparar vi din profil och kontaktar dig n&auml;r vi hittar en tj&auml;nst som matchar din bakgrund och dina preferenser.<\/p>\\n<p>Eftersom detta inte &auml;r en specifik rekrytering kan &aring;terkopplingen ibland dr&ouml;ja, s&auml;rskilt om vi saknar aktuella vakanser som passar din profil eller om vi har en period med h&ouml;g rekryteringsvolym. Vi tackar f&ouml;r ditt t&aring;lamod och ser fram emot att l&auml;ra k&auml;nna dig.<\/p>\\n<p>Om du vill s&ouml;ka en specifik tj&auml;nst redan idag &auml;r du alltid v&auml;lkommen att bes&ouml;ka v&aring;r karri&auml;rsida p&aring; jobs.concentrix.com och se v&aring;ra aktuella lediga tj&auml;nster.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">Vi ser fram emot att h&ouml;ra fr&aring;n dig och kanske v&auml;lkomna dig till Concentrix-familjen!<br \/><br \/><\/span><\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/em><\/p>\",\"ats_external_id\":\"SE-307\",\"location\":\"Sweden, Sweden\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T14:52:47.987+02:00\",\"created_at\":\"2026-06-11T14:04:21.110+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\"},{\"id\":\"819\",\"campaign_id\":\"20277\",\"campaign_title\":\"Associate, WFM Solutions R1683227\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Workforce Management GVPAD \u2013 RTM\/WFM Representative or Associate\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This posting is for the RTA Opening in Cebu Arcenas.\",\"long_description\":\"<p>The Real Time Management Associate\/Representative is responsible for managing the intraday performance of multiple program(s) or line(s) of business at one or more Call Center(s). This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet client expectations and Concentrix scheduling standards.<\/p><p><\/p><p><u><b>Essential Functions\/Core Responsibilities<span>\u00a0 <\/span><\/b><\/u><\/p><ul><li>Distributes accurate and timely agent schedules<\/li><li>Inputs intraday corrections and exceptions into systems for agent time off and absences<\/li><li>Monitors inbound volume for unusual activity to ensure staffing needs are met<\/li><li>Recognize abnormal scheduling issues and escalate as necessary<\/li><li>Initiates and coordinates trouble tickets and escalate issues as required<\/li><li>Prepares standard and ad hoc reports for agent availability effectiveness<\/li><li>Monitors and resolves agent availability concerns via face-to-face communications, phones, and messaging applications with agent(s) and command center<\/li><li>Reviews agent availability to ensure that client service agreements are met<\/li><\/ul><p><span>\u00a0\u00a0\u00a0 <\/span><br \/><u><b>Candidate Profile<span>\u00a0 <\/span><\/b><\/u><\/p><ul><li>Bachelor&#39;s degree in related field with less than two years of relevant experience preferred<\/li><li>Minimum one year experience in a call center required<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Ability to guide individuals toward goal achievement using negotiation, collaboration, motivation and development skills<\/li><li>Excellent organizational skills<\/li><li>Strong attention to detail<\/li><li>Ability to coach and develop action plans to maximize performance<\/li><li>Proven ability to analyze and improve work processes and policies<\/li><li>Excellent customer service\/support skills, and ability to work well under pressure<\/li><li>Proficient in Microsoft Office<\/li><li>Proficient in IEX, CMS or other similar resource scheduling\/intraday management applications preferred<\/li><\/ul>\",\"ats_external_id\":\"R1683227\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T00:54:26.927+08:00\",\"created_at\":\"2026-06-11T14:04:15.862+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Workforce-Management-GVPAD---RTM-WFM-Representative-or-Associate_R1683227\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"WFM Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - 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Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>French<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-981\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T11:57:33.741+01:00\",\"created_at\":\"2026-06-11T11:56:30.705+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\"},{\"id\":\"1510\",\"campaign_id\":\"613\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1738285\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Norwegian-speaking) - On-site - Banking Industry BN01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalusia\",\"country\":\"Spain\",\"short_description\":\"Experience the power of a game-changing career\u00a0\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you a motivated individual seeking a fulfilling career in Customer Care within the realm of digital banking? Are you fluent in both written and spoken Norwegian? If so, then join us <strong>in Malaga (On-site) as a<\/strong> <strong>Customer Service Representative<\/strong> for Bank Norwegian, a branch of NOBA Bank Group, where you will provide outstanding customer service both through email and incoming calls to our customers.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Customer Service Representative<\/strong> on our team, you will:&nbsp;<\/p>\\n<p>- Answer customer inquiries via email and telephone in an efficient, professional and friendly manner.<br \/>- Make customers feel safe and welcome when they are in contact with us.<br \/>- Follow the guidelines and processes set up by the bank.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of&nbsp;Norwegian&nbsp;and advanced level of English<\/p>\\n<p>- Have an open and positive mindset that helps to provide the best customer service experience&nbsp;<br \/>- Have previous experience in customers service<br \/>- Have good communication, written and listening skills&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if: <\/strong><\/p>\\n<p>- Have previous experience in invoicing, bank or collection industry is good to have, but not a must - as you will get relevant training in the field<br \/>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 08:00 - 16:00, Friday from 09:00 - 16.00<br \/>- Annual Base Salary: &euro;20,400 gross\/year + bonus up to &euro;2,160 \/year<\/p>\\n<p>- Great team and working environment in a modern centrally placed office in Benalmadena<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1738285&nbsp;<\/p>\",\"ats_external_id\":\"R1738285\",\"location\":\"Benalm\u00e1dena Costa, Andalusia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-12T14:46:59.496+02:00\",\"created_at\":\"2026-06-11T10:07:09.648+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375627\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Service-Representative--Norwegian-speaking----On-site---Banking-Industry-BN01_R1738285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Service-Representative--Norwegian-speaking----On-site---Banking-Industry-BN01_R1738285\/apply\",\"job_requisition_id\":\"R1738285\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc704a7f345660000\",\"descriptor\":\"W0ZR9D P_Bank Nor\",\"reference_id\":\"W0ZR9D\",\"custom_reference_id\":\"W0ZR9D\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"737a25f4db51101ef2a96331bcd50000\",\"descriptor\":\"19380 - Nordax Group - WHRUNWAY24\",\"reference_id\":\"WHRUNWAY24\",\"custom_reference_id\":\"WHRUNWAY24\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cristina.jimenez2@concentrix.com\"},\"first_name\":\"Cristina Jimenez Johansen (102542337)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1738285\",\"wid\":\"436d2b8362fe1010927f012bae070000\",\"descriptor\":\"Customer Service Representative (Norwegian-speaking) - On-site - Banking Industry BN01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"820\",\"campaign_id\":\"20260\",\"campaign_title\":\"Sr. Quality Engineer (TCF) R1738147\",\"campaign_type\":\"job_application\",\"job_title\":\"Test Engineer (API)\",\"street\":\"USA PA Work-at-Home\",\"address\":\"USA PA Work-at-Home\",\"city\":\"USA\",\"state\":\"Pennsylvania\",\"postal_code\":\"17101\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h2>Concentrix is looking for an experienced<span>\u00a0<\/span>QA Tester<span>\u00a0<\/span>with<span>\u00a0<\/span>5&#43; years of experience<span>\u00a0<\/span>in API and integration testing, preferably in the<span>\u00a0<\/span>healthcare interoperability<span>\u00a0<\/span>space.<\/h2><p><\/p><h2><span><b>Experience<\/b><\/span><\/h2><ul><li><span>5 years of QA\/testing experience<\/span><\/li><\/ul><h2><\/h2><h2><span><b>Key Responsibilities<\/b><\/span><\/h2><ul><li><span>Execute testing for interoperability solutions including <b>CRD, DTR, PAS, Member Access, and Payer-to-Payer APIs<\/b><\/span><\/li><li><span>Validate APIs against <b>business rules, CMS regulations, and Da Vinci IG requirements<\/b><\/span><\/li><li><span>Perform API testing using <b>VS Code with Copilot and other QA tools<\/b><\/span><\/li><li><span>Create and execute <b>test cases, test data, and test scenarios<\/b> for FHIR-based integrations<\/span><\/li><li><span>Identify, log, and track defects, and support resolution with development teams<\/span><\/li><li><span>Assist in validating <b>data mappings and integration workflows<\/b><\/span><\/li><\/ul><h2><span><b>Required Skills<\/b><\/span><\/h2><ul><li><span>Basic to intermediate understanding of <b>API testing (REST, JSON)<\/b><\/span><\/li><li><span>Experience with <b>VS Code or similar tools<\/b> for testing<\/span><\/li><li><span>Strong analytical and problem-solving skills<\/span><\/li><\/ul><h2><\/h2><h2><span><b>Preferred<\/b><\/span><\/h2><ul><li><span>Knowledge of <b>CRD, DTR, PAS, or CMS interoperability rules<\/b><\/span><\/li><li><span>Exposure to <b>AI-assisted tools (e.g., GitHub Copilot)<\/b><\/span><\/li><li><span>Basic understanding of <b>Azure or cloud-based applications<\/b><\/span><\/li><\/ul><p><\/p><p><span><b>Nice to have:<\/b><\/span><\/p><ul><li><span>Familiarity with <b>HL7 FHIR concepts<\/b> and healthcare data exchange<\/span><\/li><li><span>Exposure to <b>healthcare payer domains<\/b> (claims, prior authorization, eligibility)<\/span><\/li><\/ul><h2><\/h2><p><\/p><p>The base salary range for this position is $92,000 - $131,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 06\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1738147\",\"location\":\"USA, Pennsylvania\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-12T02:11:31.456+08:00\",\"created_at\":\"2026-06-11T02:04:41.043+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-PA-Work-at-Home\/Test-Engineer--API-_R1738147-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Pennsylvania\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"17101\",\"primary_location\":{\"id\":\"US-WAH-PENNS-00\",\"wid\":\"b67da9176e3d1062f9ded4300910be19\",\"descriptor\":\"USA PA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Quality Engineering\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0354\",\"descriptor\":\"Sr. Quality Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375595\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-PA-Work-at-Home\/Test-Engineer--API-_R1738147-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-PA-Work-at-Home\/Test-Engineer--API-_R1738147-1\/apply\",\"job_requisition_id\":\"R1738147\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"505d9459801710287668c1c180920000\",\"descriptor\":\"W0ZZSB Caresource: Interoperability I\",\"reference_id\":\"W0ZZSB\",\"custom_reference_id\":\"W0ZZSB\",\"company_reference_id\":null},{\"wid\":\"7a12f9a4983b1028580b93cffb2e0000\",\"descriptor\":\"25613 - CareSource - 980008750\",\"reference_id\":\"980008750\",\"custom_reference_id\":\"980008750\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ramit.agarwal@concentrix.com\"},\"first_name\":\"Ramit Agarwal (102011022)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1738147\",\"wid\":\"24a59730e81b101061ae6dba129f0000\",\"descriptor\":\"Test Engineer (API)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-27\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"821\",\"campaign_id\":\"20256\",\"campaign_title\":\"Data Architect (TCF) R1738129\",\"campaign_type\":\"job_application\",\"job_title\":\"Data Architect\",\"street\":\"USA KS Work-at-Home\",\"address\":\"USA KS Work-at-Home\",\"city\":\"USA\",\"state\":\"Kansas\",\"postal_code\":\"66601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Data Architect<\/b><\/p><p><\/p><h2>We are seeking an experienced Healthcare Data Platform Architect to lead the strategy, architecture, modernization, and delivery of enterprise healthcare data platforms. This role will focus on building scalable, secure, and modern data solutions that support analytics, reporting, interoperability, and business decision-making.<\/h2><h2>The ideal candidate will have deep expertise in AWS, Databricks, Big Data, and Lakehouse architecture, along with strong experience in healthcare data platforms, modernization, governance, and operational excellence.<\/h2><h2><\/h2><h2>Key Responsibilities<\/h2><p><b>Lead the architecture and delivery of healthcare data platforms across cloud and hybrid environments<\/b><\/p><ul><li>Drive platform strategy, roadmap, and modernization initiatives<\/li><li>Support enterprise analytics, reporting, and interoperability needs<\/li><\/ul><p><\/p><p><b>Modernize legacy Big Data platforms to AWS and Databricks Lakehouse<\/b><\/p><ul><li>Design scalable frameworks for<span>\u00a0<\/span>ingestion, curation, quality, reconciliation, governance, and monitoring<\/li><li>Oversee high-performance data pipelines for enterprise and clinical use cases<\/li><\/ul><p><b>Provide technical leadership across healthcare data domains<\/b><\/p><ul><li>Support<span>\u00a0<\/span>claims, clinical, pharmacy, and interoperability<span>\u00a0<\/span>data<\/li><li>Ensure solutions meet enterprise standards for<span>\u00a0<\/span>security, compliance, reliability, and performance<\/li><\/ul><p><b>Partner with stakeholders and mentor engineering teams<\/b><\/p><ul><li>Prioritize platform capabilities and roadmap investments<\/li><li>Establish best practices and reusable design patterns<\/li><li>Support<span>\u00a0<\/span>Teradata\/Terradata<span>\u00a0<\/span>strategy and integration as needed<\/li><\/ul><p><\/p><p><b>10&#43; years of experience in data engineering, platform architecture, or enterprise data delivery<\/b><\/p><ul><li>Including leadership experience in<span>\u00a0<\/span>healthcare data environments<\/li><\/ul><p><\/p><p><b>Strong expertise in:<\/b><\/p><ul><li>AWS<\/li><li>Databricks<\/li><li>Apache Spark<\/li><\/ul><p><\/p><p>The base salary for this position is $106,087 - $170,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p><span><span><b>Essential Functions \/ Core Responsibilities<\/b><\/span><\/span><\/p><ul><li><span><span>Analyze and maintain all Client Service Level Agreements, implementing improvement plans as needed.<\/span><\/span><\/li><li><span><span>Maximize revenue generation and support both short- and long-term financial goals, including forecasting, budgeting, and tracking billable and non-billable hours.<\/span><\/span><\/li><li><span><span>Select, train, develop, and manage the performance of direct reports and their teams in line with company policies and legal requirements.<\/span><\/span><\/li><li><span><span>Manage and review operational reports, including attendance adherence, performance metrics, and client scorecards.<\/span><\/span><\/li><li><span><span>Build and maintain strong relationships with client partners.<\/span><\/span><\/li><li><span><span>Provide leadership and guidance to direct reports to ensure consistent implementation of company policies, standards, and any corrective actions required to meet operational targets.<\/span><\/span><\/li><li><span><span>Conduct regular one-on-one meetings with direct reports to review individual and team performance and provide ongoing coaching and development.<\/span><\/span><\/li><li><span><span>Foster a positive work environment through employee engagement and the timely resolution of employee relations issues.<\/span><\/span><\/li><li><span><span>Participate in cross-functional meetings with Training, PS, Quality, WFM, and TA teams to identify issues and implement action plans for continuous improvement.<\/span><\/span><\/li><li><span><span>Implement best practices, assess staffing needs, and adjust team structures in line with changing business and client requirements.<\/span><\/span><\/li><li><span><span>Attend business reviews with the client.<\/span><\/span><\/li><li><span><span>Manage a team of Team Leaders.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Candidate Profile<\/b><\/span><\/span><\/p><ul><li><span><span><b>Minimum\u00a01 year of leadership experience\u00a0as an\u00a0Operations Manager, Senior Team Leader,Quality Manager or in an equivalent leadership role.<\/b><\/span><\/span><\/li><li><span><span><b>Previous people management experience, ideally leading Team Leaders or large teams.<\/b><\/span><\/span><\/li><li><span><span><b>Call center \/ BPO experience\u00a0is preferred.<\/b><\/span><\/span><\/li><li><span><span>Strong coaching and performance management skills.<\/span><\/span><\/li><li><span><span>Proven ability to analyze workflows, identify performance gaps, and implement effective action plans.<\/span><\/span><\/li><li><span><span>Ability to work under pressure and manage multiple priorities in a fast-paced environment.<\/span><\/span><\/li><li><span><span>Excellent verbal and written communication skills.<\/span><\/span><\/li><li><span><span>Strong stakeholder management and client-facing skills.<\/span><\/span><\/li><li><span><span><b>Fluency in\u00a0English (B2 or above)\u00a0and Greek (C1)\u00a0is required.<\/b><\/span><\/span><\/li><li><span><span><b>Fluency in\u00a0French\u00a0is a strong asset.<\/b><\/span><\/span><\/li><li><span><span><b>Willingness to work fully on site from our office in\u00a0Athens, during standard working hours,\u00a0Monday to Friday.<\/b><\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Why Choose Us?<\/b><\/span><\/span><\/p><ul><li><span><span><b>Stable Future:<\/b>\u00a0Secure your career with an indefinite contract and enjoy 14 salaries per year.<\/span><\/span><\/li><li><span><span><b>Financial Growth:<\/b>\u00a0Competitive remuneration and performance bonus.<\/span><\/span><\/li><li><span><span><b>Everyday Benefits<\/b>:\u00a0Daily meal vouchers with Up Hellas Mastercard.<\/span><\/span><\/li><li><span><span><b>Health Coverage:<\/b>\u00a0Additional health package.<\/span><\/span><\/li><li><span><span><b>Global Career Pathways<\/b>:\u00a0Opportunities for international career advancement.<\/span><\/span><\/li><li><span><span><b>Vibrant Community:<\/b>\u00a0Participate in exciting employee events and enjoy our lively culture.<\/span><\/span><\/li><li><span><span><b>Wellness Focus:<\/b>\u00a0Access a free gym and wellness activities, and unwind at our rooftop cinema with Acropolis views.<\/span><\/span><\/li><\/ul><p><\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p><span><span><b>Essential Functions \/ Core Responsibilities<\/b><\/span><\/span><\/p><ul><li><span><span>Analyze and maintain all Client Service Level Agreements, implementing improvement plans as needed.<\/span><\/span><\/li><li><span><span>Maximize revenue generation and support both short- and long-term financial goals, including forecasting, budgeting, and tracking billable and non-billable hours.<\/span><\/span><\/li><li><span><span>Select, train, develop, and manage the performance of direct reports and their teams in line with company policies and legal requirements.<\/span><\/span><\/li><li><span><span>Manage and review operational reports, including attendance adherence, performance metrics, and client scorecards.<\/span><\/span><\/li><li><span><span>Build and maintain strong relationships with client partners.<\/span><\/span><\/li><li><span><span>Provide leadership and guidance to direct reports to ensure consistent implementation of company policies, standards, and any corrective actions required to meet operational targets.<\/span><\/span><\/li><li><span><span>Conduct regular one-on-one meetings with direct reports to review individual and team performance and provide ongoing coaching and development.<\/span><\/span><\/li><li><span><span>Foster a positive work environment through employee engagement and the timely resolution of employee relations issues.<\/span><\/span><\/li><li><span><span>Participate in cross-functional meetings with Training, PS, Quality, WFM, and TA teams to identify issues and implement action plans for continuous improvement.<\/span><\/span><\/li><li><span><span>Implement best practices, assess staffing needs, and adjust team structures in line with changing business and client requirements.<\/span><\/span><\/li><li><span><span>Attend business reviews with the client.<\/span><\/span><\/li><li><span><span>Manage a team of Team Leaders.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Candidate Profile<\/b><\/span><\/span><\/p><ul><li><span><span><b>Minimum\u00a01 year of leadership experience in Banking\/AML field\u00a0is required.<\/b><\/span><\/span><\/li><li><span><span><b>Experience as an\u00a0Operations Manager, Senior Team Leader, or in an equivalent leadership role.<\/b><\/span><\/span><\/li><li><span><span><b>Previous people management experience, ideally leading Team Leaders or large teams.<\/b><\/span><\/span><\/li><li><span><span><b>Call center \/ BPO experience\u00a0is preferred.<\/b><\/span><\/span><\/li><li><span><span>Strong coaching and performance management skills.<\/span><\/span><\/li><li><span><span>Proven ability to analyze workflows, identify performance gaps, and implement effective action plans.<\/span><\/span><\/li><li><span><span>Ability to work under pressure and manage multiple priorities in a fast-paced environment.<\/span><\/span><\/li><li><span><span>Excellent verbal and written communication skills.<\/span><\/span><\/li><li><span><span>Strong stakeholder management and client-facing skills.<\/span><\/span><\/li><li><b><span><span>Fluency in\u00a0English (B2 or above)\u00a0is required.<\/span><\/span><\/b><\/li><li><b><span><span>Fluency in\u00a0French\u00a0is a strong asset.<\/span><\/span><\/b><\/li><li><b><span><span>Willingness to work fully on site from our office in\u00a0Athens, during standard working hours,\u00a0Monday to Friday.<\/span><\/span><\/b><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Why Choose Us?<\/b><\/span><\/span><\/p><ul><li><span><span><b>Stable Future:<\/b>\u00a0Secure your career with an indefinite contract and enjoy 14 salaries per year.<\/span><\/span><\/li><li><span><span><b>Financial Growth:<\/b>\u00a0Competitive remuneration and performance bonus.<\/span><\/span><\/li><li><span><span><b>Everyday Benefits<\/b>:\u00a0Daily meal vouchers with Up Hellas Mastercard.<\/span><\/span><\/li><li><span><span><b>Health Coverage:<\/b>\u00a0Additional health package.<\/span><\/span><\/li><li><span><span><b>Global Career Pathways<\/b>:\u00a0Opportunities for international career advancement.<\/span><\/span><\/li><li><span><span><b>Vibrant Community:<\/b>\u00a0Participate in exciting employee events and enjoy our lively culture.<\/span><\/span><\/li><li><span><span><b>Wellness Focus:<\/b>\u00a0Access a free gym and wellness activities, and unwind at our rooftop cinema with Acropolis views.<\/span><\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Experience the power of a game-changing career\u00a0\",\"long_description\":\"<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Technical Support Advisor in Malaga (On Site)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Technical Support Advisor<\/strong> on our team, you will:&nbsp;<\/p>\\n<p>- In a correct, customer friendly and efficient manner answer and\/or solve complex technical questions or problems posed by customers via telephone or email&nbsp;<br \/>- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions&nbsp;<br \/>- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems&nbsp;<br \/>- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered&nbsp;<br \/>- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of <strong>Danish <\/strong>and advanced level of<strong> English&nbsp;<\/strong><br \/>- Have a completed ICT training&nbsp;<br \/>- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)&nbsp;<br \/>- Have a good understanding of the MS Office environment is essential&nbsp;<br \/>- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><u>It will be a plus if you have:&nbsp;<\/u><\/p>\\n<p>- A strong technical affinity, experience in technical field&nbsp;<br \/>- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Schedule &nbsp;09:00-18:00 Monday-Friday<br \/>- Salary 24.863 euros gross\/year + up to 1.800 euros gross\/year in bonus&nbsp;<br \/>- Central office location in <strong>Benalmadena<\/strong><br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1738090&nbsp;<\/p>\",\"ats_external_id\":\"R1738090\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-12T14:53:05.795+02:00\",\"created_at\":\"2026-06-10T16:09:30.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Danish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"jeanpierre.cortas@concentrix.com\"},\"first_name\":\"Cortas, Jean-Pierre\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Danish-speaking--On-Site---Audiovisual-entertainment-TV02_R1738090\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Technical-Support-Advisor--Danish-speaking--On-Site---Audiovisual-entertainment-TV02_R1738090\/apply\",\"job_requisition_id\":\"R1738090\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc610891a61a00000\",\"descriptor\":\"W0ZQO0 P_Sbt_Spain_Tp Vision\",\"reference_id\":\"W0ZQO0\",\"custom_reference_id\":\"W0ZQO0\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c03d0478f7c3101ef08bb249f2200000\",\"descriptor\":\"20260 - Tpv Technology - WHSBTSPAIN75\",\"reference_id\":\"WHSBTSPAIN75\",\"custom_reference_id\":\"WHSBTSPAIN75\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"daniel.frandsen@concentrix.com\"},\"first_name\":\"Daniel Toft Frandsen (102539482)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1738090\",\"wid\":\"24a59730e81b101053bee64a04c10000\",\"descriptor\":\"Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"1601\",\"campaign_id\":\"973\",\"campaign_title\":\"GTM \/ HU \/ P\u00e9cs \/ HKV \/ German\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (m\/w\/d) f\u00fcr Krankenversicherung - DEUTSCH - Schriftbearbeitung\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Schriftlicher Kundenservice in P\u00e9cs - hybrid oder 100% Homeoffice!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenberater (m\/w\/d) im schriftlichen E-Mail-Support<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen im Bereich Krankenversicherung.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | 35 oder 40 Std.\/Woche | Standort P&eacute;cs &ndash; Hybrid-Modell oder 100% Homeoffice m&ouml;glich | Servicezeiten: Montag - Freitag zwischen 08:00 und 20:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | unbefristet<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;Kundenberater&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Deutschsprachige Kundenanfragen bearbeiten<\/strong> und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Per E-Mail<\/strong> mit den Kunden kommunizieren und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Dich mit <strong>Kundenanliegen im Bereich Krankenversicherung<\/strong> und Themen wie Hilfs-, Heil- und Arzneimittel sowie den unterschiedlichen Arten von Rezepten auseinandersetzen.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich speziell um vom Kunden <strong>eingereichte Rechnungen<\/strong> k&uuml;mmern und diese auf Basis bestehender Tarife <strong>auf R&uuml;ckerstattung pr&uuml;fen<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der <strong>Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Pr&auml;zise arbeitest<\/strong> und eine <strong>hohe Auffassungsgabe<\/strong> besitzt.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es <strong>Interesse am Gesundsheitswesen<\/strong> hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 20.00 Uhr) <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits Erfahrung im Kundenservice, im Call Center, in der Kundenberatung, im Versicherungs- oder Gesundheitswesen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir <strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der ersten Trainingswoche in P&eacute;cs kannst du an\u202fausgew&auml;hlten Tagen oder zu 100% von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong>\u202f( 35\u202foder 40 Std.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird. Verdiene bis zu 550.000 HUF brutto\/Monat*.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. Bewirb dich noch heute &uuml;ber unser Online-Formular.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong>&nbsp;Dann sind wir nur einen Telefonanruf weit entfernt. Nutze dazu unsere Bewerberhotline von Montag - Freitag von 08:00 - 18:00 Uhr unter&nbsp;<strong>+36 70 778 5 272.<\/strong>&nbsp;Deine offenen Fragen beantworten wir gerne auch per Mail:&nbsp;<a title=\\\"\\\" href=\\\"mailto:pecs@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>pecs@concentrix.com<\/strong><\/a><\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice, Hybrid-Modell<\/div>\\n<div class=\\\"ewa-rteLine\\\">oder<\/div>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r Dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong><\/h4>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>*Die Angabe bezieht sich auf die Aus&uuml;bung einer Vollzeitstelle mit 40 Wochenstunden. Das Bruttomonatsgehalt setzt sich zusammen aus einem Grundlohn und einer individuell erwirtschafteten Leistungsorientierten Verg&uuml;tung. Du m&ouml;chtest hierzu weitere Informationen? Dann erfahre mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-973\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-06-13T01:59:12.888+02:00\",\"created_at\":\"2026-06-10T15:46:34.427+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NzM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"healthcare\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\"},{\"id\":\"827\",\"campaign_id\":\"20181\",\"campaign_title\":\"Associate Manager, B2B Sales R1736488\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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Provide regular reports to senior management, identifying areas for improvement and action plans.<\/p><p><\/p><p><b>Sales<\/b> <b>Strategy<\/b>: Collaborate with the Sales Director or VP of Sales to develop and implement effective sales strategies, aligning with overall company objectives.<\/p><p><\/p><p><b>Customer<\/b> <b>Relationship<\/b> <b>Management<\/b>: Ensure the Account Executive team maintains strong relationships with customers, addressing their needs and pain points<\/p><p><\/p><p><b>Forecasting<\/b> <b>and<\/b> <b>Planning<\/b>: Analyze sales data, forecast revenue projections, and work with senior management to set realistic sales targets. Develop action plans to achieve sales goals.<\/p><p><\/p><p><b>Marketing<\/b> <b>Collaboration<\/b>: Partner with the Marketing team to align lead generation strategies, ensuring a seamless handoff of marketing qualified leads (MQLs) to the Sales Development team.<\/p><p><\/p><p><b>Cross<\/b>-<b>Functional<\/b> <b>Collaboration<\/b>: Collaborate with other departments, such as Marketing and Customer Success, to ensure a cohesive approach to customer acquisition and retention.<\/p><p><\/p><p><b>Recruitment<\/b> <b>and<\/b> <b>Onboarding<\/b>: Participate in the hiring and onboarding of new Sales Development Representatives and Account Executives, expanding and strengthening the sales team. Be a <b>forward thinker<\/b> and have strategic vision to grow business at scale.<\/p><p><\/p><p><b>Coach and teach<\/b> the reps on team to successfully navigate the sales process and sales cycle (specific acumen in objection handling, negotiation and prospecting)<\/p><p><\/p><p><b>Proactively flex management style<\/b> to meet employee needs and can motivate and inspire excellence from the team.<\/p><p><\/p><p><b>Demand excellence<\/b> through demonstrating best sales practices, coaching (through effective 1:1s), performance reviews, developing and inspiring team members<\/p><p><\/p><p><b>Coach your team on innovative sales practices<\/b> to solve customer problems and create deal strategies, especially at CxO level relationships<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737919\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-10T12:12:26.444+08:00\",\"created_at\":\"2026-06-10T10:05:23.789+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1737919\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1417\",\"descriptor\":\"Manager I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375331\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1737919\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Manager-I--B2B-Sales_R1737919\/apply\",\"job_requisition_id\":\"R1737919\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dominic.huang@concentrix.com\"},\"first_name\":\"Dominic Huang (016189)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1737919\",\"wid\":\"e2ac41003e63101faa07aeb73d7b0000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Qualifications<\/b>:<\/p><ul><li><p><\/p><\/li><li>Proven experience in sales management, preferably in a SaaS or technology-related industry.<\/li><li>Strong understanding of sales processes, lead generation, and deal closure.<\/li><li>Excellent leadership and team management skills, with the ability to motivate and develop a sales team.<\/li><li>Track record of achieving and exceeding sales targets and revenue goals.<\/li><li>Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.<\/li><li>Excellent communication and interpersonal skills to build relationships with internal teams and customers.<\/li><li>Familiarity with CRM systems and sales automation tools.<\/li><li>Bachelor&#39;s degree in business, marketing, or a related field.<\/li><\/ul><p><\/p><ul><li><p><b>Requirements:<\/b><\/p><\/li><li>Min 5 years of people leadership, team leadership, or team coaching\/ mentorship experience<\/li><li>Sales and Sales Management experience preferably in a technology, IT, SaaS, Cloud and\/or Human Capital \/ Consulting<\/li><li>Proven track record in both hunting and farming sales<\/li><li>Expertise in scaling businesses in a high-growth market<\/li><li>Ability and willingness to coach and provide guidance to team members with the aim of improving the sales skills of the team<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"829\",\"campaign_id\":\"20178\",\"campaign_title\":\"Consultant, Global Analytic (TCF) R1737880\",\"campaign_type\":\"job_application\",\"job_title\":\"AWS MLOps Engineer\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>AWS MLOps Enginner<\/b><\/p><p><\/p><p>We are looking for an\u00a0ML Engineer \/ MLOps Engineer\u00a0with experience in\u00a0ML lifecycle management,\u00a0model deployment, and\u00a0cloud-based ML systems. The ideal candidate should have hands-on expertise in\u00a0training, evaluating, deploying, versioning, and monitoring ML models\u00a0in production environments.<\/p><p><\/p><p><b>Required Skills<\/b><\/p><p><b>ML \/ MLOps<\/b><\/p><p>2&#43; years of experience\u00a0in:<\/p><ul><li>MLflow \/ Spark ML<\/li><li>Python and ML libraries<\/li><li>Model training and evaluation<\/li><li>Model registration, versioning, and lifecycle management<\/li><li>Model deployment, CI\/CD, and GitHub Actions<\/li><li>Model monitoring and performance metrics<\/li><\/ul><p><\/p><p><b>AWS Cloud<\/b><\/p><p><b>2&#43; years of experience<\/b>\u00a0with:<\/p><ul><li>Amazon ECS<\/li><li>Amazon ECR<\/li><li>Amazon API Gateway<\/li><li>Amazon RDS<\/li><li>Application Load Balancer<\/li><li>Amazon S3<\/li><\/ul><p><\/p><p><b>Backend<\/b><\/p><p>1&#43; year of experience\u00a0in:<\/p><ul><li>FastAPI<\/li><li>REST API development<\/li><li>SQL and relational data modeling<\/li><li>PostgreSQL<\/li><li>SQLAlchemy \/ ORM<\/li><\/ul><p><\/p><p><b>Good to Have<\/b><\/p><p><b>Preferred Skills<\/b><\/p><p>Experience with:<\/p><ul><li>Agentic AI<\/li><li>Databricks\u00a0(Unity Catalog, Jobs &amp; Workflows, Access Management)<\/li><\/ul><p><\/p><p>Someone who has worked on\u00a0end-to-end ML lifecycle management\u00a0including:<\/p><ul><li>training<\/li><li>deployment<\/li><li>versioning<\/li><li>monitoring<\/li><li>production support<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/17\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/span><\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/span><\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit:<\/b><span class=\\\"emphasis-3\\\"><b> <\/b><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><span class=\\\"emphasis-3\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/span><\/a><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737880\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"110000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-11T02:04:41.349+08:00\",\"created_at\":\"2026-06-10T06:05:51.419+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/AWS-MLOps-Engineer_R1737880\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Global Analytic\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0385\",\"descriptor\":\"Consultant, Global Analytic (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375549\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/AWS-MLOps-Engineer_R1737880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/AWS-MLOps-Engineer_R1737880\/apply\",\"job_requisition_id\":\"R1737880\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"cb61ac47384201113eefad9a46920000\",\"descriptor\":\"8125 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><\/p><p>Act as a key bridge between Security, DevOps, and Development teams to embed security across the SDLC\u00a0<br \/>Support and enhance DevSecOps practices with a focus on automation in CI\/CD pipelines\u00a0<br \/>Drive application security automation, including:\u00a0<br \/>API security testing (auth, data exposure, access control)<\/p><p>External exposure\/attack surface management<br \/>Ensure adoption of secure coding practices through developer collaboration and training\u00a0<br \/>Integrate and maintain security tools (SAST, DAST, SCA) within development workflows\u00a0<br \/>Track, prioritize, and support vulnerability remediation within defined timelines\u00a0<br \/>Monitor and manage risks related to internet-facing applications and exposure\u00a0<br \/>Collaborate on root cause analysis and continuous security improvements\u00a0<br \/>Maintain documentation and reporting of security findings and remediation progress\u00a0<br \/>Ensure alignment with security standards (OWASP, NIST) and organizational policies<\/p><p><\/p><p><\/p><p><b>Job Description:<\/b><\/p><p><\/p><p>This role will act as the primary bridge between the Security team, DevOps, and Development teams, ensuring that security is embedded across every phase of the software development lifecycle. 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including: API security testing (authentication, authorization, rate limiting, sensitive data exposure)<\/li><li>External exposure management (internet-facing asset discovery, attack surface monitoring, vulnerability identification)<\/li><li>Integrate and maintain automated security tools for continuous assessment of applications, APIs, and externally exposed assets.<\/li><li>Act as a liaison between development and security teams to ensure vulnerabilities identified through scans (SAST, DAST, SCA, API testing, external scanning) are tracked and remediated within defined timelines.<\/li><li>Assist in identifying and mitigating application security risks, ensuring alignment with organizational policies and industry standards (OWASP, NIST, etc.).<\/li><li>Track and report the status of vulnerability remediation and ensure timely closure of findings.<\/li><li>Document security findings, automation improvements, remediation actions, and updates to the DevSecOps 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This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul>\",\"ats_external_id\":\"R1727763\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2866\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-06-13T04:04:12.697+08:00\",\"created_at\":\"2026-06-10T06:05:49.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Sr-Quality-Evaluator---Bilingual_R1727763\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"05001-000\",\"primary_location\":{\"id\":\"BR-SAO-FRANC-01\",\"wid\":\"740544c0a47f017b1e7a8c8f1f11a465\",\"descriptor\":\"BRA Sao Paulo - 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Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associates Degree in related field from a four-year college or university with 3-5 years of experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"832\",\"campaign_id\":\"20165\",\"campaign_title\":\"Sr. Software Business Analyst (TCF) R1737834\",\"campaign_type\":\"job_application\",\"job_title\":\"System Analyst (Healthcare)\",\"street\":\"USA NC Work-at-Home\",\"address\":\"USA NC Work-at-Home\",\"city\":\"USA\",\"state\":\"North Carolina\",\"postal_code\":\"27601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is currently hiring a Systems Analyst<span><span>\u00a0<\/span>with experience in<span>\u00a0<\/span><\/span>healthcare payer systems<span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span>HL7 FHIR interoperability<span>, responsible for translating regulatory and business requirements into technical solutions. Supports<span>\u00a0<\/span><\/span>CMS interoperability programs<span>, evaluates current-state systems and data flows for compliance gaps, documents APIs and integrations, and collaborates with Agile development teams using<span>\u00a0<\/span><\/span>C#<span>,<span>\u00a0<\/span><\/span>Azure<span>, and<span>\u00a0<\/span><\/span>REST APIs<span>.<\/span><\/p><p><\/p><p><b><span>Experience<\/span><\/b><\/p><ul><li><span>5&#43; years IT experience<\/span><\/li><li><span>3&#43; years in healthcare interoperability or payer systems<\/span><\/li><\/ul><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><\/p><ul><li><span>Gather and translate business\/regulatory requirements into technical solutions<br \/>Assess current-state applications, integrations, and data flows against <b>CMS-0057 interoperability compliance requirements<\/b>, identify gaps, and recommend remediation strategies.<\/span><\/li><li><span>Design and document APIs, integrations, and data mappings (FHIR)<\/span><\/li><li><span>Support CMS interoperability programs (PAS, CRD, DTR, etc.)<\/span><\/li><li><span>Collaborate with developers using <b>C#, Azure, REST APIs<\/b><\/span><\/li><li><span>Work in Agile using <b>Azure DevOps (ADO)<\/b><\/span><\/li><\/ul><p><b><span>Required Skills<\/span><\/b><\/p><ul><li><span>Experience with <b>HL7 FHIR (R4)<\/b>\u00a0and healthcare interoperability<\/span><\/li><li><span>Strong knowledge of <b>C#, .NET, REST APIs<\/b><\/span><\/li><li><span>Hands-on with <b>Microsoft Azure (App Services, Functions, APIM)<\/b><\/span><\/li><li><span>Experience with <b>ADO and Git<\/b><\/span><\/li><li><span>Healthcare payer domain knowledge (claims, prior auth)<\/span><\/li><\/ul><p><b><span>Preferred<\/span><\/b><\/p><ul><li><span>CMS interoperability mandates (Payer-to-Payer, Member Access)<\/span><\/li><li><span>SMART on FHIR \/ OAuth2<\/span><\/li><li><span>Azure integration tools or FHIR servers<\/span><\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $92,000-$135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Remote<\/p><p><\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737834\",\"location\":\"USA, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-13T02:04:04.330+08:00\",\"created_at\":\"2026-06-10T02:05:11.644+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/System-Analyst--Healthcare-_R1737834\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"27601\",\"primary_location\":{\"id\":\"US-WAH-NCARO-00\",\"wid\":\"b67da9176e3d1062f9dec4ed55fbbe00\",\"descriptor\":\"USA NC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0181\",\"descriptor\":\"Sr. Software Business Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/System-Analyst--Healthcare-_R1737834\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/System-Analyst--Healthcare-_R1737834\/apply\",\"job_requisition_id\":\"R1737834\"}],\"organizations\":[{\"wid\":\"125dc2696f421035c1560232ec0d0000\",\"descriptor\":\"W0ZS2Y Caresource\",\"reference_id\":\"W0ZS2Y\",\"custom_reference_id\":\"W0ZS2Y\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"7282f4fccac9101234f9b6e2fe300000\",\"descriptor\":\"10244 - Caresource - 980001470\",\"reference_id\":\"980001470\",\"custom_reference_id\":\"980001470\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ramit.agarwal@concentrix.com\"},\"first_name\":\"Ramit Agarwal (102011022)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1737834\",\"wid\":\"436d2b8362fe101014dd9620b3880000\",\"descriptor\":\"System Analyst (Healthcare)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"833\",\"campaign_id\":\"20164\",\"campaign_title\":\"Sr. Project Manager (TCF) R1737832\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Project Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><\/p><p><span><span><b>Title: Senior IT Project Manager<\/b><\/span><\/span><\/p><p><span><span><b>Location: Seattle\/Bellevue, WA - Hybrid role (3 days onsite\/week)<\/b><\/span><\/span><\/p><p><br \/>We are seeking a strategic and results-driven Senior IT Project Manager to lead complex IT projects from initiation through implementation. In this role, you will be responsible for delivering projects on scope, on budget, on schedule, and in alignment with quality expectations while partnering closely with cross-functional teams and key stakeholders. This is an exciting opportunity for a collaborative leader who thrives in fast-paced environments and is passionate about driving successful technology initiatives.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the full project lifecycle from project definition, planning, execution, monitoring, through implementation and closure<\/li><li>Own project scope, schedule, cost, and quality measures to ensure successful delivery<\/li><li>Develop detailed project plans and drive key milestones across multiple workstreams<\/li><li>Establish and maintain effective communication plans for project teams, stakeholders, and leadership<\/li><li>Provide day-to-day direction, coordination, and support to project resources<\/li><li>Manage project risks, issues, dependencies, and changes throughout the project lifecycle<\/li><li>Ensure effective change management practices are implemented to support project success<\/li><li>Prepare and maintain project documentation, status reports, budgets, and related deliverables<\/li><li>Facilitate stakeholder alignment, decision-making, and issue resolution<\/li><li>Support continuous improvement by identifying opportunities to strengthen project delivery practices across IT initiatives<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in Information Technology, Business, Project Management, or a related field, or equivalent practical experience<\/li><li>Proven experience managing end-to-end IT projects and initiatives in a complex business environment<\/li><li>Strong knowledge of project lifecycle management, including scope, schedule, cost, quality, and risk management<\/li><li>Demonstrated ability to develop project plans, manage milestones, and coordinate cross-functional teams<\/li><li>Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels<\/li><li>Strong interpersonal, negotiation, leadership, and decision-making skills<\/li><li>Strong analytical, problem-solving, and organizational abilities<\/li><li>Experience preparing project documentation, status reporting, and budget tracking<\/li><li>Proficiency in Microsoft Project, Visio, Excel, and Word<\/li><li>Ability to lead with sound judgment, adaptability, and a strong sense of accountability.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/14\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#Concentrix<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#LI-Onsite<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737832\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-13T02:04:04.206+08:00\",\"created_at\":\"2026-06-10T02:05:11.230+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDE2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1737832\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shabnam.siddiqui@concentrix.com\"},\"first_name\":\"Siddiqui, Shabnam\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1737832\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1737832\/apply\",\"job_requisition_id\":\"R1737832\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9d48847d5de01197985085e59a80000\",\"descriptor\":\"W0ZHHK Pse Gtz Pc\",\"reference_id\":\"W0ZHHK\",\"custom_reference_id\":\"W0ZHHK\",\"company_reference_id\":null},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1737832\",\"wid\":\"4f699008759110101430188cee4f0000\",\"descriptor\":\"Senior IT Project Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Original JD:<\/p><p><span>\u00a0Job Title: IT Services - IT Project Manager: III - (Senior)<br \/><br \/>\u00a0 Job Description: Manages the entire project lifecycle from project definition through implementation.\u00a0 Accountable for meeting agreed upon scope, cost, schedule and quality measures. Develops project plan and drives project milestones. Establishes effective communication plan with project team and key stakeholders. Provides day-to-day direction to project resources. Ensures effective change management occurs throughout the course of the project.\u00a0 Responsible for preparation of documentation, status reports and budgets. Role requires excellent oral and written communications, interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis and problem-solving skills. specialized knowledge of MS Project, Visio, Excel, Word.\u00a0 Focuses on IT Projects and initiatives.<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"834\",\"campaign_id\":\"20159\",\"campaign_title\":\"Solution Architect (TCF) R1737469\",\"campaign_type\":\"job_application\",\"job_title\":\".NET Lead Technical Engineer \/ Architect\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p><b>Title<\/b>: <b>.NET Lead Technical Engineer \/ Architect <\/b><\/p><p><b>Location: Remote in USA<\/b><\/p><p><\/p><p>We are seeking an experienced .NET Lead Technical Engineer \/ Architect who can lead the design and delivery of intelligent, enterprise-grade applications while remaining hands-on in development. This role requires deep expertise in .NET architecture, backend services, API development, and strong working knowledge of React for building modern user interfaces. The ideal candidate combines architecture leadership, strong coding ability, knowledge of software design patterns, and practical experience using AI and LLM-powered engineering tools within disciplined software engineering guardrails.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead the architecture, design, and implementation of AI-enabled enterprise applications using .NET for backend services and React for frontend development.<\/li><li>Remain hands-on in coding by building .NET services, REST APIs, orchestration layers, integrations, and React-based UI features.<\/li><li>Design scalable application architectures that incorporate AI, LLMs, or intelligent automation capabilities while maintaining reliability, security, and maintainability.<\/li><li>Define and enforce architecture standards, coding practices, design patterns, and engineering guardrails across the development lifecycle.<\/li><li>Apply strong software design principles including SOLID, dependency injection, modular design, event-driven patterns, and service-oriented architecture.<\/li><li>Partner with product managers, UX designers, AI engineers, developers, QA, and DevOps teams to translate and refine business needs into robust technical solutions.<\/li><li>Guide teams on API design, service contracts, frontend architecture, state management, testing strategies, observability, and deployment readiness.<\/li><li>Review solution designs and code to ensure alignment with performance, scalability, security, and maintainability expectations.<\/li><li>Mentor engineering teams and drive adoption of AI-assisted development practices that improve productivity without compromising software quality.<\/li><li>Support modern DevOps, CI\/CD, cloud deployment, and automated testing practices for end-to-end software delivery.<\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Engineering, or a related field, or equivalent practical experience.<\/li><li>Strong hands-on software engineering experience in C#, React Framework , .NET services, enterprise API development, and application design.<\/li><li>Proven experience leading architecture and technical delivery for enterprise-scale applications.<\/li><li>Good hands-on knowledge of React framework, JavaScript or TypeScript, and modern UI development concepts for building responsive web applications.<\/li><li>Experience building and integrating RESTful APIs, microservices, and distributed application components.<\/li><li>Strong understanding of software architecture, object-oriented design, and enterprise software design patterns.<\/li><li>Working knowledge of AI or LLM-enabled application use cases, intelligent workflow design, or AI-assisted development tooling.<\/li><li>Experience with secure software engineering practices, code reviews, testing strategies, and modern DevOps workflows.<\/li><li>Ability to balance technical leadership responsibilities with direct hands-on contribution to software development.<\/li><li>Strong communication and collaboration skills, with the ability to guide teams and influence technical decisions.<\/li><\/ul><p><\/p><p><b>AI-Assisted Engineering Expectations<\/b><\/p><ul><li>Experience using AI LLM coding agents, developer copilots, or AI engineering tools to accelerate solution design, coding, testing, refactoring, and documentation.<\/li><li>Ability to apply AI-assisted development within software engineering guardrails, including architecture standards, code quality expectations, security controls, privacy requirements, and review processes.<\/li><li>Evaluate AI-generated outputs critically for correctness, maintainability, scalability, security, and alignment with technical and business goals.<\/li><li>Define responsible AI development practices, ensuring generated code and design artifacts are verified through human review, testing, and governance controls.<\/li><li>Support the use of AI and LLM capabilities in software products where relevant, while preserving engineering rigor, traceability, and operational reliability.<\/li><li>Promote practical prompt patterns, reusable AI workflows, and team conventions that improve delivery speed while protecting software quality and design integrity.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with AWS or other cloud platforms for hosting .NET applications, APIs, AI services, and scalable solution components.<\/li><li>Exposure to Claude, AI orchestration frameworks, prompt engineering, or intelligent automation platforms.<\/li><li>Familiarity with containerization and orchestration technologies such as Docker and Kubernetes.<\/li><li>Experience with frontend architecture, reusable component design, and modern UI engineering practices in React.<\/li><li>Background in modernization, performance tuning, observability, and enterprise application transformation.<\/li><li>Experience leading technical teams, architecture discussions, and engineering delivery for complex digital solutions.<\/li><\/ul><p><\/p><p>This role is ideal for a strong technical leader who can architect modern AI-enabled solutions, code critical backend services, and contribute effectively to frontend application design using React. The successful candidate will bring a balanced mix of architecture depth, delivery leadership, hands-on engineering, and disciplined use of AI-assisted development practices to help teams build high-quality software at speed.<\/p><p><\/p><p>The base salary range for this position is $92,250 to $130,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p><b>#WAH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Bachelors degree in Finance, Accounting or related studies<\/li><li>Advanced English verbal and written<\/li><li>Proficient in MS Excel and MS Power Point<\/li><li>Excellent Analytical and reporting skills<\/li><li>Strong in financial reporting and knowledgeable of the whole accounting process.<\/li><li>Good written and verbal communication skills<\/li><li>Good Presentation skills<\/li><li>Good knowledge in reporting tools<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"836\",\"campaign_id\":\"20146\",\"campaign_title\":\"Associate Director, Sales &amp; Account Management R1727045\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales GTM & Sales Enablement Associate Director\",\"street\":\"USA GA Work-at-Home\",\"address\":\"USA GA Work-at-Home\",\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"At Concentrix, we help the world\u2019s best brands grow through technology, insight, and human-centered solutions. By combining expertise in go-to-market consulting, data & analytics, marketing and sales, and operational excellence, we help clients accelerate growth. \\nAs we continue to expand our B2B Sales Practice, we are looking for an experienced and highly collaborative leader to join us as Associate Director, B2B Sales GTM & Sales Enablement \u2013 Americas.\",\"long_description\":\"<div><b>About the Role<\/b><\/div><div>This is a strategic, client-facing, and highly collaborative role focused on growing the B2B Sales Practice across the Americas. You will help shape regional GTM strategy, support high value sales pursuits, and enable commercial teams to win more business.<\/div><div>You will work across sales, solutions, account management, and leadership teams to strengthen pipeline momentum, improve sales readiness, and bring our B2B Sales value proposition to life in the market.<\/div><div><\/div><div><b>What You\u2019ll Do<\/b><\/div><ul><li><div>Shape GTM Strategy:<\/div><ul><li><div>Help define and evolve the B2B Sales GTM strategy for the Americas.<\/div><\/li><li><div>Identify priority markets, industries, buyer needs, and growth opportunities.<\/div><\/li><li><div>Align regional priorities with the broader global sales strategy.<\/div><\/li><li><div>Support the rollout of B2B Sales offerings across existing clients and new prospects.<\/div><\/li><\/ul><\/li><\/ul><ul><li><div>Drive Sales Enablement:<\/div><ul><li><div>Support and energize the B2B Sales pipeline across the region.<\/div><\/li><li><div>Equip sales, solutions, and account teams with the knowledge, messaging, and tools they need to succeed.<\/div><\/li><li><div>Develop training and ramp-up approaches to improve commercial readiness.<\/div><\/li><li><div>Act as a coach and subject matter expert to help teams strengthen deal quality and win rates.<\/div><\/li><\/ul><\/li><\/ul><ul><li><div>Support Strategic Sales Opportunities:<\/div><ul><li><div>Proactively target priority accounts for B2B Sales opportunities, together with seller \/ account teams<\/div><\/li><li><div>Partner with sellers and account teams on key pursuits.<\/div><\/li><li><div>Contribute to solutioning, RFPs, bids, and client presentations.<\/div><\/li><li><div>Help articulate compelling B2B Sales value propositions for both new logo and cross-sell \/ upsell opportunities.<\/div><\/li><li><div>Build strong relationships across internal teams and stakeholders.<\/div><\/li><li><div>Influence in a matrixed environment by bringing credibility, clarity, and energy. Help scale the practice by creating alignment, momentum, and shared understanding.<\/div><\/li><\/ul><\/li><\/ul><div><\/div><div><b>What We\u2019re Looking For<\/b><\/div><ul><li><div>5&#43; years of experience in B2B sales or closely related commercial roles.<\/div><\/li><li><div>Experience in sales operations, sales enablement, GTM strategy, inside sales and business development, and in revenue growth programs<\/div><\/li><li><div>Experience supporting client-facing commercial initiatives or complex sales motions.<\/div><\/li><li><div>Ability to build and support practical go-to-market strategies.<\/div><\/li><li><div>Experience enabling teams to improve pipeline progression and commercial performance.<\/div><\/li><li><div>Comfortable supporting strategic pursuits and translating client needs into compelling solutions.<\/div><\/li><li><div>Strong collaboration and relationship-building skills. Ability to work effectively across sales, operations, solutions, and account teams.<\/div><\/li><li><div>Excellent written, verbal, and presentation skills.<\/div><\/li><li><div>Confidence engaging with internal stakeholders and client-facing audiences.<\/div><\/li><li><div>Entrepreneurial, proactive, and resourceful.<\/div><\/li><li><div>Able to take initiative, create structure, and move work forward.<\/div><\/li><li><div>Technology and AI Curiosity: Tech-savvy and comfortable in modern digital business environments. Exposure to AI tools, AI testing, or practical experimentation with AI is a strong plus.<\/div><\/li><li><div>Curious about how technology can improve sales effectiveness and client outcomes.<\/div><\/li><\/ul><div><\/div><div><p>The base salary range for this position is USD $100k - $120k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is June 25, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b>#LI-remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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This Corporate Sales\\nProfessional will actively engage with clients to sell new products, solutions, and services to existing\\nclients across the retail, automotive, travel and hospitality industries. This professional generate leads;\\ndevelops targets into clients and meets revenue and profit goals as assigned by sales leadership.\\nThe professional in this role ideally resides within the Eastern and Central Time Zones within the USA or\\nCanada with easy access to an airport.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><span>We are seeking an experienced and results-driven Associate Director<\/span><b>, Account Management<\/b><span> to manage a portfolio of strategic global account. This individual contributor role focuses on deepening client relationships, identifying growth opportunities, managing commercial engagements, and ensuring the delivery of exceptional service. The successful candidate will be a consultative seller and strategic thinker with a strong understanding of client needs and industry trends.<\/span><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Client Relationship Management<\/b><\/p><ul><li><span>Serve as the primary point of contact for assigned account, ensuring strong, long-term relationships with key decision-makers and stakeholders.<\/span><\/li><li><span>Build and expand relationships beyond traditional buying towers to uncover new opportunities.<\/span><\/li><li><span>Gain a deep understanding of the client\u2019s business model, challenges, and goals to proactively identify solutions and growth opportunities.<\/span><\/li><li><span>Conduct regular strategic business reviews with clients to communicate performance, discuss initiatives, and align on business objectives.<\/span><\/li><\/ul><p><b>Strategic Account Growth<\/b><\/p><ul><li><span>Develop and execute forward-looking account plans that align with client objectives and Concentrix growth targets.<\/span><\/li><li><span>Identify, develop, and present multi-service proposals, including Concentrix or partner technology solutions.<\/span><\/li><li><span>Actively manage the sales lifecycle for upsell opportunities: from lead generation to proposal development, pricing, negotiation, and closure.<\/span><\/li><li><span>Support responses to RFPs, RFIs, and RFQs in collaboration with cross-functional teams.<\/span><\/li><\/ul><p><b>Commercial &amp; Contract Management<\/b><\/p><ul><li><span>Lead and support contract renewals and commercial negotiations to ensure win-win outcomes.<\/span><\/li><li><span>Track contract timelines and proactively engage with clients to ensure timely renewals.<\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li><span>Partner with internal stakeholders across Sales Support, Operations, Finance, and Product to ensure delivery excellence and alignment on client initiatives.<\/span><\/li><li><span>Provide market and client intelligence to internal teams to inform strategy, product development, and continuous improvement.<\/span><\/li><li><span>Maintain and update CRM tools (e.g., Salesforce) with accurate account data, sales activity, and opportunity pipeline information.<\/span><\/li><\/ul><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><ul><li><span>Proven experience identifying problems and developing solutions (via core audit knowledge, and conceptual and analytical thinking) as well as established experience managing time, resources, and projects.<\/span><\/li><li><span>Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services. Experience in Content Moderation, Financial Crime &amp; Compliance, Trust &amp; Safety, or B2B environments is preferred.<\/span><\/li><li><span>Strong consultative selling and relationship management skills with executive-level stakeholders.<\/span><\/li><li><span>Demonstrated success in managing and growing enterprise accounts, responding to RFPs\/RFIs\/RFQs, and leading commercial negotiations.<\/span><\/li><li><span>Solid understanding of business operations, industry trends, and competitive landscape.<\/span><\/li><li><span>Strong problem-solving skills and ability to navigate complex, matrixed environments.<\/span><\/li><li><span>Excellent communication skills\u2014both written and verbal\u2014with the ability to engage and influence stakeholders at all levels.<\/span><\/li><li><span>Proficiency with Microsoft Office Suite and CRM platforms (Salesforce preferred).<\/span><\/li><li><span>Bachelor\u2019s degree in business, Marketing, or a related field; MBA is a plus.<\/span><\/li><li><span>Flexibility to travel (approximately 20%).<\/span><\/li><li><b>Key Competencies<\/b><\/li><li><b>Strategic Thinking<\/b><span> \u2013 Able to align account strategy with broader business goals.<\/span><\/li><li><b>Client Focus<\/b><span> \u2013 Committed to delivering value and building trust with clients.<\/span><\/li><li><b>Results-Oriented<\/b><span> \u2013 Track record of meeting or exceeding revenue and client satisfaction goals.<\/span><\/li><li><b>Adaptability<\/b><span> \u2013 Comfortable navigating change and solving complex challenges.<\/span><\/li><li><b>Collaboration<\/b><span> \u2013 Works effectively across departments to achieve shared objectives.<\/span><\/li><\/ul><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1730799\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"73359.75\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-06-12T00:54:33.426+08:00\",\"created_at\":\"2026-06-09T22:07:04.390+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDEzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Account-Management_R1730799-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1397\",\"descriptor\":\"Associate Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375528\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Account-Management_R1730799-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Associate-Director--Account-Management_R1730799-1\/apply\",\"job_requisition_id\":\"R1730799\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Please find the JD below:<\/p><p>Role Summary<br \/>We are seeking an experienced Technical Manager with strong expertise in Java, JSP, Spring Boot, Microservices, Kafka, and Enterprise Application Architecture in Banking &amp; Financial Services domain. The candidate will be responsible for leading development teams, driving technical design decisions, ensuring successful project delivery, and collaborating with business stakeholders to deliver scalable and high-performance solutions.<\/p><p>Educational Qualification -\u00a0\u00a0 \u00a0Bachelor&#39;s Degree in Computer Science, Information Technology, or related field.<br \/>Experience Range: 8\u201315 Years<br \/>Employment Type: Full-Time<\/p><p>Key Responsibilities<br \/>\u00a0\u00a0 \u00a0Technical Leadership<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Lead and mentor development teams across multiple projects.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Define application architecture, technical standards, and best practices.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Review solution designs, code quality, and deployment strategies.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Drive technical discussions with business, architects, and stakeholders.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Ensure adherence to security, performance, and scalability standards.<br \/>\u00a0\u00a0 \u00a0Application Development<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Design and develop enterprise-grade applications using:<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Java 8\/11\/17, JSP, Spring Framework , Spring Boot, Spring MVC ,Spring Security, React JS<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Guide teams in implementing RESTful APIs and distributed systems.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Microservices &amp; Integration<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Design and implement Microservices architecture.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Define service communication patterns.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Handle API Gateway, Service Discovery, Circuit Breakers, and Resilience patterns.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Drive integration with third-party systems and enterprise applications.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Kafka &amp; Event-Driven Architecture<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Design and implement Kafka-based event-driven solutions.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Manage Kafka producers, consumers, topics, partitions, and consumer groups.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Optimize messaging performance and reliability.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Ensure message ordering, retry mechanisms, and fault tolerance.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Delivery &amp; Project Management<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Expert knowledge in Agile Process \u2013 Scrum , Lean , Kanban &amp; SAFe<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Estimate effort, resources, and timelines.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Track project progress and manage delivery risks.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Conduct sprint planning, code reviews, and release planning.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Coordinate with QA, DevOps, Infrastructure, and Product teams.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Responsible for understanding requirements , breaking down to smaller milestones , execute and deliver working software to clients<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Responsible for estimations and cost management in a fixed bid project\u00a0<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Stakeholder Management<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Interact with business users and leadership teams.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Translate business requirements into technical solutions.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Present project status, risks, and mitigation plans.<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Technical Skills Required<br \/>\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0 \u00a0Cloud - 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If you enjoy talking to people and want a stable career with training + advancement, this is it.<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li>English level B1 or higher - conversational is enough to start.<\/li>\\n<li>Good communication skills + positive attitude.<\/li>\\n<li>Willingness to learn and join the launch team.<\/li>\\n<\/ul>\\n<p><strong>Next step:<\/strong><\/p>\\n<p>Kick off your application with a quick, free language check. It helps us place you in the right role and is the first step toward joining our new Alsadat City site.<\/p>\\n<p><strong>Alsadat City is just getting started. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<div><div><p><b><span>Team Leader \u2013 <\/span><\/b><b><span>On-<\/span><span>site,<span>\u00a0<\/span><\/span><\/b><b><span>Cape Town<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>We&#39;re<\/span><span><span>\u00a0<\/span>Concentrix.<span>\u00a0<\/span><\/span><\/b><span><span>The global technology and services leader that powers the world\u2019s best brands, today and into the future.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>solution-focused, tech-powered,<span>\u00a0<\/span><\/span><span>intelligence<\/span><span>-fueled. 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Join us<span>\u00a0<\/span><\/span><span>and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us as a<span>\u00a0<\/span><\/span><\/span><b><span>Team Leader in<span>\u00a0<\/span><\/span><span>Cape Town<\/span><span><span>\u00a0<\/span>(on-site)<\/span><\/b><span><span><span>\u00a0<\/span>and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. At Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Team Leader, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Provide daily supervision<span>\u00a0<\/span><\/span><span>to a<\/span><span><span>\u00a0<\/span>group of customer engagement<span>\u00a0<\/span><\/span><span>a<\/span><span>dvisors<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Overseeing the daily operations of the customer service team,<span>\u00a0<\/span><\/span><span>committed to ensuring<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>are fulfilling their roles effectively<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effectively provide regular performance coaching<\/span><span><span>\u00a0<\/span>sessions<\/span><span>, team<span>\u00a0<\/span><\/span><span>meetings<\/span><span><span>\u00a0<\/span><\/span><span>and team engagement activities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Utilise team strengths and mentor<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>to achieve<\/span><span><span>\u00a0<\/span>Key Performance Indicator (\u2018KPIs\u2019)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure<span>\u00a0<\/span><\/span><span>game-changer<\/span><span><span>\u00a0<\/span>compliance<span>\u00a0<\/span><\/span><span>of<\/span><span><span>\u00a0<\/span>Concentrix internal policies and procedures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provide subject matter<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in handling escalated customer calls as needed<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Champion better brand experiences for our customers and clients<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is a great match if you:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Evidence of<span>\u00a0<\/span><\/span><span>Matric\/Grade 12<\/span><span><span>\u00a0<\/span>completion<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous<\/span><span><span>\u00a0<\/span>experience<span>\u00a0<\/span><\/span><span>as a<\/span><span><span>\u00a0<\/span><\/span><span>Team Leader<span>\u00a0<\/span><\/span><span>or<span>\u00a0<\/span><\/span><span>within a supervisory role in a Sales environment<\/span><span><span>\u00a0<\/span><\/span><span>is<span>\u00a0<\/span><\/span><span>advantageous<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills, both written and verbal<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work well under pressure<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are confident mentoring,<span>\u00a0<\/span><\/span><span>coaching<\/span><span><span>\u00a0<\/span>and providing development to<span>\u00a0<\/span><\/span><span>game-changers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are a highly motivated individual, who strives to achieve performance expectations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willingness to work a flexible schedule<\/span><span>, including weekends<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Full-time indefinite contracts\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and performance bonus<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career development programs &amp; specialized courses\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Power the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Concentrix is an equal opportunity employer.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is a Disability Confident and equal opportunity employer. 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19 Hertzog Blvd, Cape Town, 8000\",\"address\":\"ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8002\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>JOB PURPOSE <\/b><\/p><p>To support the development and implementation of service insights on strategic client accounts, with a strong emphasis on practical and quantifiable solutions derived from intelligent analytical insights. 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By leveraging structured analytical methodologies, the Insights Analyst drives, creates, and supports the implementation of measurable, data-driven operational solutions that enhance business performance and efficiency<\/p><p><\/p><p><b>ACCOUNTABILTIES &amp; DELIVERABLES <\/b><\/p><p><b>Accountabilities &amp; Deliverables<\/b><\/p><p><b>Data Analysis &amp; Insights Generation<\/b><\/p><ul><li>Analyze large datasets to identify trends, patterns, and key business insights.<\/li><li>Develop actionable insights that drive business decisions and improve operational performance.<\/li><li>Use statistical techniques, predictive modeling, and data mining to enhance reporting accuracy.<\/li><\/ul><p><b>Reporting &amp; Visualization<\/b><\/p><ul><li>Design and maintain dashboards, reports, and scorecards using tools like <b>SQL, Power BI, Tableau, or Excel<\/b>.<\/li><li>Ensure data integrity and accuracy in reporting, aligning with business needs.<\/li><li>Present insights in a clear and compelling manner to both technical and non-technical stakeholders.<\/li><\/ul><p><b>Business Problem Solving<\/b><\/p><ul><li>Identify root causes of business challenges using data-driven approaches.<\/li><li>Recommend data-backed solutions to optimize business processes, efficiency, and customer experience.<\/li><li>Work cross-functionally with teams to implement insights-driven strategies.<\/li><\/ul><p><b>Performance Tracking &amp; 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative in Malaga (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<br \/>- Create the business environment for sustained growth on the account\u00a0<br \/>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<br \/>- Research new sales opportunities within the existing portfolio of accounts\u00a0<br \/>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in English<br \/>- Have a solid sales background and previous experience in Sales B2B\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Are achievement and goal oriented, motivated and self-starter\u00a0<br \/>- Have previous experience working with channel\u00a0<br \/>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Salary offer: Base salary 20.900 on-target earnings bonus up to 7.400 euros gross\/year\u00a0<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Great office location in Malaga<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as an&nbsp;<strong>Account Manager in Malaga (Hybrid),<\/strong>&nbsp;you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an&nbsp;<strong>Account Manager<\/strong>&nbsp;on our team, you will: &nbsp;<\/p>\\n<p><br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate &nbsp;<br \/>- Understand partner market and competition and evaluate reseller interest &nbsp;<br \/>- Create partner loyalty and drive partner competencies and certification in BU products &nbsp;<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs &nbsp;<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods &nbsp;<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary &nbsp;<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction &nbsp;<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI &nbsp;<br \/>- May attend country partner events for meeting key partners&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Are bilingual or proficient in Swedish and advanced in English<br \/>- Have two years of related technical sales experience preferred &nbsp;<br \/>- Are familiar with channel programs &nbsp;<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills &nbsp;<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize &nbsp;<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions &nbsp;<br \/>- Can establish an individual course of action to accomplish goals while using appropriate&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have experience in working in Channel environment, knowledge of partners and distributors&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: Monday 9:00 to 18:00&nbsp;<br \/>- Salary 23,400 euros gross\/year + up to 7,200 euros gross\/year in bonus + Private Medical Insurance&nbsp;<br \/>- Central office location in Malaga &nbsp;<br \/>- Full paid training on the company and the project you'll be working on &nbsp;<br \/>- Career development programs, specialized courses &nbsp;<br \/><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Experience the best version of you!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At&nbsp;<strong>Concentri<\/strong>x, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p>We are seeking for a Cloud Solution Architect, who will enable customers to achieve their outcomes, based on their investments in client technology. As Identity and Security technical subject matter expert you will lead technical conversations with customers to drive value from their investments, including identifying resolutions to issues blocking customer success projects.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Actively engage with business and technical decision makers to drive intent, enablement, and usage of customer-owned Identity and Security Solutions. Identify resolutions to issues blocking customer success projects.<\/p><\/li><li><p>Articulate, demo, and present complex customer concepts to varying audiences, such as BDMs (Business Decision Makers) &amp; ITDMs (Information Technology Decision Makers). Be the Identity and Security subject matter expert with the ability to design customer solutions, lead presentations, demonstrations, and design thinking workshops.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><p>Strong knowledge of Microsoft Entra including<\/p><ul><li><p>Enterprise app: integration, SSO, app permissions, consent framework, Graph API, governance process in a large-scale environment<\/p><\/li><li><p>B2B concepts and governance<\/p><\/li><\/ul><p>Strong knowledge in either Microsoft Defender for Cloud Apps including<\/p><ul><li><p>Advance Hunting, Investigation and Response<\/p><\/li><li><p>App Governance<\/p><\/li><li><p>Configuration and Optimization<\/p><\/li><\/ul><p>Or Microsoft Defender for Endpoint:<\/p><ul><li><p>Configuration and Optimization<\/p><\/li><li><p>Advanced Hunting, Investigation and Response<\/p><\/li><li><p>Cross-Platform<\/p><\/li><li><p>Multiyear experience in a customer-facing role in information technology (IT)<\/p><\/li><li><p>Excellent troubleshooting and problem-solving skills<\/p><\/li><li><p>Fluency in both written and verbal English &amp; German languages is required.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications:<\/b><\/p><ul><li><p>Experience with Entra ID Governance.<\/p><\/li><li><p>Familiarity and certification with other Microsoft Security technologies, such as Defender for Office 365, Sentinel or Active Directory.<\/p><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1736859\",\"location\":\"D\u00fcsseldorf, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-12T16:04:33.683+08:00\",\"created_at\":\"2026-06-09T15:02:40.656+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDExMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security--F-M-D-_R1736859-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea8c69c9ec4c44ace\",\"descriptor\":\"Concentrix D\u00fcsseldorf GmbH\",\"reference_id\":\"YDE19\",\"organization_reference_id\":\"YDE19\"},\"location\":{\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"40219\",\"primary_location\":{\"id\":\"DE-WAH-DUSSE-00\",\"wid\":\"bb20f395fa3c0199e7c723826308ad0f\",\"descriptor\":\"DEU Dusseldorf Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0286\",\"descriptor\":\"Lead Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375714\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security--F-M-D-_R1736859-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home-Dusseldorf\/Cloud-Solution-Architect-Identity-and-Security--F-M-D-_R1736859-1\/apply\",\"job_requisition_id\":\"R1736859\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - 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Somos el l&iacute;der mundial en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d&iacute;a a d&iacute;a- a mejorar sus negocios con tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si buscas crecer, como&nbsp;<strong>Asesor de Servicio al Cliente en Barcelona<\/strong><\/p>\\n<p><strong>(presencial)<\/strong>,&nbsp;formar&aacute;s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar &laquo;amigos para toda la vida&raquo; al mismo tiempo. Te daremos toda la formaci&oacute;n, las tecnolog&iacute;as m&aacute;s avanzadas y el apoyo continuo que necesitar&aacute; para triunfar.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que har&aacute;s en este puesto&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Como&nbsp;<strong>Asesor de Servicio al Cliente&nbsp;<\/strong>en nuestro equipo, deber&aacute;s:&nbsp;<\/p>\\n<p>- Atender llamadas entrantes de clientes y resolver sus solicitudes<\/p>\\n<p>- Registrar los detalles de las llamadas en los sistemas de gesti&oacute;n y proporcionar respuesta y resoluci&oacute;n dentro de los SLA<\/p>\\n<p>- Mantener el conocimiento y la experiencia sobre servicios y productos asociados a aplicaciones espec&iacute;ficas de cada cliente<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus competencias&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or&iacute;genes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem&aacute;s e ir un paso m&aacute;s all&aacute; del WOW para nuestros clientes encajar&aacute; perfectamente con lo que hacemos y lo que somos.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Formaremos un buen equipo si t&uacute;:&nbsp;<\/strong><\/p>\\n<p>- Cuentas con un nivel biling&uuml;e de <strong>castellano y catal&aacute;n<\/strong><\/p>\\n<p>- Tienes buena disposici&oacute;n para trabajar en atenci&oacute;n al cliente<\/p>\\n<p>- Posees habilidades de customer care: capacidad de escuchar y entender las necesidades del cliente<\/p>\\n<p>- Sabes responsabilizarte de las gestiones hasta su resoluci&oacute;n o escalarlas cuando sea necesario<\/p>\\n<p>&nbsp;<\/p>\\n<p>Ser&aacute; un plus si adem&aacute;s tienes:<\/p>\\n<p>- Conocimientos de plataformas IT, equipos y aplicaciones: Windows \/ MS Office \/ configuraci&oacute;n de internet<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;No cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut&eacute;ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci&oacute;n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea &eacute;ste o un puesto futuro.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que ofrecemos<\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el &eacute;xito a largo plazo de nuestros equipos, nuestros clientes y de TI.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <strong>vida &uacute;nico:&nbsp;<\/strong><\/p>\\n<p>- Contrato temporal de 39h a la semana: Lunes a Viernes 09:00 - 18:00<\/p>\\n<p>- Salario: 19.623 &euro; brutos\/a&ntilde;o + bonus de hasta 1.200 &euro; brutos\/a&ntilde;o<\/p>\\n<p>- Oficina en una ubicaci&oacute;n excelente en Barcelona<\/p>\\n<p>- Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/p>\\n<p>- Programas de desarrollo profesional y cursos especializados<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experimenta tu mejor versi&oacute;n&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En&nbsp;<strong>Concentrix<\/strong>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. 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speaking) \u2013 On-site \u2013 High Tech Industry HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Passionate about finding your next big opportunity? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a<strong> <\/strong><strong>Sales Representative <\/strong>on our team, you will:\u202f\u202f&nbsp;<\/p>\\n<p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners&nbsp;<br \/>- Identify and qualify prospects and deciders in the targeted companies&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales pipeline&nbsp;<br \/>- Review level of client satisfaction and escalating issues when necessary&nbsp;<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Make outbound calls to existing customers when required&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>- Are proficient or bilingual in English&nbsp;<br \/>- Have strong communication skills&nbsp;<br \/>- Have solid Sales Background&nbsp;<br \/>- Are achievement and goal oriented&nbsp;<br \/>- Have good computer skills&nbsp;<br \/>- Have previous experience in Sales B2B&nbsp;<br \/>- Are motivated and self-starter&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>It would be a plus if you:<\/strong>&nbsp;<\/p>\\n<p>-Have previous experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your<strong> unique lifestyle:\u202f\u202f&nbsp;<\/strong><\/p>\\n<p>- Full-time 39 hours\/week permanent contract<\/p>\\n<p>- Schedule: Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Base salary 19.623 euros gross\/year + up to 3.000 euros gross\/year in bonus&nbsp;<br \/>- Great office location in\u202fBarcelona<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs and specialized courses&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix<\/strong>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;\u202f\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer\u202f<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f<\/p>\\n<p>R1737579<\/p>\",\"ats_external_id\":\"R1737579\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-13T01:59:11.651+02:00\",\"created_at\":\"2026-06-09T12:07:26.998+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375334\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English---speaking----On-site---High-Tech-Industry-HS03_R1737579\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Sales-Representative--English---speaking----On-site---High-Tech-Industry-HS03_R1737579\/apply\",\"job_requisition_id\":\"R1737579\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andreia.borges@concentrix.com\"},\"first_name\":\"Andreia Borges Bernardo (103537377)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1737579\",\"wid\":\"015487ca134f100ffaf49ca99eca0000\",\"descriptor\":\"Sales Representative (English - speaking) \u2013 On-site \u2013 High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\"},{\"id\":\"85\",\"campaign_id\":\"1130\",\"campaign_title\":\"CS Advisor I, Customer Service\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I Customer Service \",\"street\":\"EQ Plaza tower - Lot 1217, Seksyen, 57, Jln Sultan Ismail, Kuala Lumpur\",\"address\":\"EQ Plaza tower - Lot 1217, Seksyen, 57, Jln Sultan Ismail, Kuala Lumpur\",\"city\":\"Kuala Lumpur\",\"state\":\"Federal Territory of Kuala Lumpur\",\"postal_code\":\"55221\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"Manage Inquiries: Answer incoming requests via phone, email, live chat, or social media.\",\"long_description\":\"<h1><strong>Job Title: <\/strong>(Advisor I, Customer Service)<\/h1>\\n<h2>Job Summary:<\/h2>\\n<p>We are looking for a customer-focused and detail-oriented individual to join our team as a Advisor I, Customer Service. In this role, you will handle a wide range of customer inquiries related to insurance services, ensuring a positive experience and providing timely solutions.<\/p>\\n<p>&nbsp;<\/p>\\n<div class=\\\"otQkpb\\\" role=\\\"heading\\\" aria-level=\\\"3\\\" data-animation-nesting=\\\"\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Core Responsibilities<!--TgQPHd|[]--><\/div>\\n<ul class=\\\"KsbFXc U6u95\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Manage Inquiries<!--TgQPHd|[]--><\/strong>: Answer incoming requests via phone, email, live chat, or social media.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAE\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Resolve Issues<!--TgQPHd|[]--><\/strong>: Troubleshoot product errors, process refunds, and handle customer complaints efficiently.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAI\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Maintain Records<!--TgQPHd|[]--><\/strong>: Update CRM systems with detailed logs of customer interactions and account changes.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAM\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Provide Product Data<!--TgQPHd|[]--><\/strong>: Educate users on specific product features, services, and corporate policies.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAQ\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Process Transactions<!--TgQPHd|[]--><\/strong>: Assist with order placements, delivery tracking, cancellations, and billing setups.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAU\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Escalate Cases<!--TgQPHd|[]--><\/strong>: Route complex or highly technical issues to specialized internal departments.<\/span><!--TgQPHd|[]--><\/li>\\n<!--TgQPHd|[]--><\/ul>\\n<div class=\\\"Fsg96\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><!--TgQPHd|[]--><\/div>\\n<div class=\\\"otQkpb\\\" role=\\\"heading\\\" aria-level=\\\"3\\\" data-animation-nesting=\\\"\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Key Skills and Qualifications<!--TgQPHd|[]--><\/div>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Active Listening<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Giving full attention to accurately pinpoint the root cause of consumer stress.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAE\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Clear Communication<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Relaying precise operational or technical steps in a calm, accessible manner.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAI\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Technical Savvy<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: High familiarity with help desk databases, VoIP phone systems, and Microsoft Office tools.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAM\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Emotional Intelligence<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Displaying high patience, empathy, and professionalism during high-stress conflicts.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAQ\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Time Management<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Juggling multi-channel ticket streams without letting service speed drop.<\/span><\/span><\/li>\\n<li><strong>Diploma and Bachelor&rsquo;s degree with knowledge of Customer Service.<\/strong><\/li>\\n<li><strong>1&ndash;2 years&rsquo; experience in a Customer Service\/Content Moderation environment.<\/strong><\/li>\\n<li><strong>Proficient in spoken and written English with Level B2; additional languages are an advantage.<\/strong><\/li>\\n<li><strong>Excellent communication, interpersonal, and problem-solving skills.<\/strong><\/li>\\n<li><strong>Ability to work in a fast-paced, team-oriented environment and rotational shifts 24\/7.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1684504\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-13T07:59:04.405+08:00\",\"created_at\":\"2026-06-09T11:32:13.425+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"media\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Yogyakarta\",\"state\":\"Jawa Tengah\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"55221\",\"primary_location\":{\"id\":\"ID-YOG-LIPPO-01\",\"wid\":\"a8911b6d481401129d13f762b4638415\",\"descriptor\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2997\",\"wid\":\"f4d4dfc27cf30117687570044a570000\",\"descriptor\":\"Advisor I, Content Moderator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349375\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Advisor-I--Content-Moderator---English_R1684504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Advisor-I--Content-Moderator---English_R1684504\/apply\",\"job_requisition_id\":\"R1684504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684504\",\"wid\":\"65d8044bdf5b103be3259f540bf70000\",\"descriptor\":\"R1684504 Advisor I, Content Moderator \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\"},{\"id\":\"148\",\"campaign_id\":\"1837\",\"campaign_title\":\"R1737025 Senior Advisor Automotive Customer Service Representative (On-Site)\",\"campaign_type\":\"job_application\",\"job_title\":\"R1737025 Senior Advisor Automotive Customer Service Representative (On-Site)\",\"street\":\"USA Auburn Hills MI\",\"address\":\"USA Auburn Hills MI\",\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"postal_code\":\"48326\",\"region\":\"USA\",\"country\":\"United States of America\",\"short_description\":\"Join a world-class team in Auburn Hills, MI, as a Senior Advisor Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a<\/span> Senior Advisor Automotive<span> Customer Service Representative<\/span> position at Concentrix is the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Senior Advisor Automotive<span> Customer Service Representative<\/span>, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost <span>learning and leadership development <\/span><span>programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p>As <span>a<\/span> Senior Advisor Automotive <span>Customer Service Representative<\/span>, you will:<\/p><ul><li>Demonstrated experience in dealer, fleet, roadside, or automotive service support and managing escalations end-to-end.<\/li><li>Strong written and verbal communication skills; ability to follow approved templates while tailoring messaging appropriately.<\/li><li><span>Experience with CRM tools to - Proficiency using CRM platforms (Salesforce preferred) for case management, documentation, and customer communication.<\/span><\/li><li><span>Experience handling complex customer concerns and escalations through resolution.<\/span><\/li><li>Working knowledge of automotive service processes (repair orders, diagnostics, parts\/VOR\/back orders) and ability to interpret operational signals (e.g., CSMS reports).<\/li><li>Ability to prioritize and manage multiple queues\/tasks under time constraints with high attention to detail.<\/li><li>Ability to exercise sound judgment and make customer-focused decisions within established guidelines.<\/li><li>Serve as the single point of contact for customers, dealerships, field personnel, and internal stakeholders during complex case resolution.<\/li><li>Partner with cross-functional teams including Technical Assistance, Field Operations, Parts, Warranty, Legal, and Brand teams to drive timely resolutions.<\/li><li>Experience reviewing and interpreting vehicle service histories, repair documentation, and technical information.<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Senior Advisor Automotive <span>Customer Service Representative<\/span> role include:<\/p><ul><li>One to three years of automotive retail or OEM experience<\/li><li>Strong analytical and problem-solving skills with the ability to assess complex customer situations, or even Ability to analyze case trends, identify root causes, and recommend appropriate resolutions.<\/li><li>Executive-level communication and influencing<\/li><li>Negotiation and conflict resolution<\/li><li>Strategic thinking<\/li><li><span>Required education\/licensing\/certifications.<\/span><\/li><li>Proficiency in fast-paced multitasking.<\/li><li>Eagerness to learn new technologies.<\/li><li>Must reside in the United States and have a valid U.S. address for residence.<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$20-$22\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a <span>401(k)-retirement plan<\/span>, paid time off, and holidays.<\/li><li>Paid training and lucrative employee referral program.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it.<\/li><li>Health and wellness programs with trained partners to help promote a healthy you.<\/li><li>Mentorship programs that support your rewarding career journey.<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/li><li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1737025\",\"location\":\"Auburn Hills, USA\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-12T18:59:09.477-05:00\",\"created_at\":\"2026-06-09T11:16:34.618-05:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM3?\",\"apply_url\":\"https:\/\/concentrix-usa.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48326\",\"primary_location\":{\"id\":\"US-AUB-EXECU-01\",\"wid\":\"740544c0a47f01c0dec543781f11ae57\",\"descriptor\":\"USA Auburn Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee496015de3a20ce70d1ae636\",\"address\":\"chariti.hoven@concentrix.com\"},\"last_name\":\"Hoven\",\"first_name\":\"Roo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375050\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Senior-Advisor-Automotive-Customer-Service-Representative--On-Site-_R1737025\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Auburn-Hills-MI\/Senior-Advisor-Automotive-Customer-Service-Representative--On-Site-_R1737025\/apply\",\"job_requisition_id\":\"R1737025\"}],\"organizations\":[{\"wid\":\"df2f068c35b10148c21167115010acf1\",\"descriptor\":\"W0ZAS9 Chrysler MVP - 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D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p><\/p><p>Dans un contexte international, au sein de l&#39;\u00e9quipe Gestion de cr\u00e9ances compos\u00e9e de 10 personnes, nous recherchons un(e) Gestionnaire de comptes dont les missions sont les suivantes :<\/p><ul><li>Suivre les impay\u00e9s et effectuer les relances n\u00e9cessaires selon les proc\u00e9dures (mail et t\u00e9l\u00e9phone)<\/li><li>Assurer la gestion administrative associ\u00e9e aux comptes clients (suivi des comptes, lettrage, suivi des litiges...)<\/li><li>R\u00e9aliser un premier niveau d&#39;analyse financi\u00e8re et de la solvabilit\u00e9 de nos clients<\/li><li>Trouver des solutions adapt\u00e9es de r\u00e9glement en n\u00e9gociant avec les clients<\/li><li>G\u00e9rer et suivre les plans de paiement<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9<\/b><\/p><ul><li><b>Bon niveau en italien et\/ou anglais requis (lu, \u00e9crit, parl\u00e9)<\/b><\/li><li>Dipl\u00f4m\u00e9(e) d&#39;une formation en Finance\/Comptabilit\u00e9\/Commerce\/Gestion ou \u00e9quivalent<\/li><li>Une exp\u00e9rience en Credit Management\/Recouvrement ou comptabilit\u00e9 client serait appr\u00e9ci\u00e9e<\/li><li>Ma\u00eetrise du Pack Office (Word, Excel) et des outils informatiques requise<\/li><li>Vous \u00eates une personne rigoureuse, avec de bonnes capacit\u00e9s relationnelles et aimant le travail en \u00e9quipe<\/li><\/ul><p><\/p><p><b>Informations li\u00e9es au poste<\/b><\/p><ul><li>CDI temps plein<\/li><li>Acquisition de RTT<\/li><li>Bas\u00e9 \u00e0 Challes les Eaux<\/li><li>R\u00e9mun\u00e9ration selon profil &#43; Prime 13e mois &#43; Bonus &#43; Tickets restaurants &#43; Mutuelle avantageuse &#43; Indemnit\u00e9s de transport &#43; PEE &#43; Participation\/Int\u00e9ressement<\/li><li>Possibilit\u00e9 de t\u00e9l\u00e9travailler jusqu&#39;\u00e0 3 jours par semaine avec indemnit\u00e9s selon notre charte en vigueur<\/li><\/ul>\",\"ats_external_id\":\"R1736657\",\"location\":\"Chambery\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-09T10:06:15.543+02:00\",\"created_at\":\"2026-06-09T09:04:30.298+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDk\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\"},{\"id\":\"843\",\"campaign_id\":\"20080\",\"campaign_title\":\"Lead Project Manager (TCF) R1737392\",\"campaign_type\":\"job_application\",\"job_title\":\"Change Management AI Adoption Expert Bilingual (French and English)\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>As a Copilot Adoption &amp; Change Management Consultant at Concentrix, you will help enterprise clients unlock the value of Microsoft Copilot and Microsoft 365 transformation initiatives. This role is ideal for a strategic, client-facing consultant who can translate business priorities into actionable adoption strategies, drive readiness across large organizations, and enable sustainable change through skilling, communications, and value measurement. Candidates with a good level of<b> French and English w<\/b>ill be especially well positioned to support multilingual and multi-geo engagements.<\/p><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p>Responsibilities:<\/p><ul><li>Lead business case identification and prioritization based on business impact, feasibility, and alignment with organizational goals<\/li><li>Shape and execute enterprise-level Copilot adoption strategies aligned to client transformation priorities<\/li><li>Facilitate structured readiness assessments across organizational change, skilling, and enablement maturity, and recommend practical action plans<\/li><li>Develop and support execution of skilling, enablement, and internal communication strategies to increase engagement and adoption<\/li><li>Engage business and IT stakeholders to monitor progress, track value realization, and optimize adoption plans based on feedback and usage insights<\/li><li>Apply Microsoft frameworks and tools to support structured reviews, adoption planning, success measurement, and value realization<\/li><li>Design training curricula, certification pathways, and learning assets that support successful user enablement<\/li><li>Create communication and engagement plans that build awareness, reduce resistance, and support long-term behavioral change<\/li><li>Design and interpret adoption analytics, KPIs, and reporting views to measure outcomes and identify improvement opportunities<\/li><li>Implement feedback mechanisms and support structures to remove blockers and improve the employee experience<\/li><li>Facilitate executive and practitioner discussions with strong meeting discipline, visible decision tracking, and clear follow-up actions<\/li><li>Help convert concerns around AI, quality, safety, or readiness into structured experiments with owners, timelines, and measurable outcomes<\/li><li>Produce high-quality client-ready assets quickly, including backlogs, labs, communications materials, and KPI scaffolds<\/li><li>Tailor consulting engagements based on time constraints, stakeholder mix, data access, and business priorities across multiple industries<\/li><\/ul><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have 5&#43; years of experience in enterprise consulting, digital transformation, or business change enablement<\/li><li>Bring experience leading use case identification and business case development for emerging technologies<\/li><li>Have demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers<\/li><li>Possess a strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies<\/li><li>Have experience using adoption and change management frameworks such as Prosci or equivalent<\/li><li>Can work effectively across business, IT, and executive stakeholder groups<\/li><li>Have excellent communication, facilitation, and stakeholder engagement skills<\/li><li>Bring experience designing or supporting internal communications, skilling, or change enablement programs in large organizations<\/li><li>Have experience partnering with adoption and success teams to accelerate outcomes and remove blockers<\/li><li>Have a good level of French and English, both written and spoken<\/li><li>Are comfortable working across industries and adapting quickly to changing client needs and business contexts<\/li><\/ul><p>It will be a plus if you:<\/p><ul><li>Have 7\u201310&#43; years in enterprise adoption and change management with Microsoft 365<\/li><li>Bring 2&#43; years of experience in short-format consulting engagements such as workshops or accelerators<\/li><li>Have experience enabling champions communities at 1,000&#43; user scale<\/li><li>Have prior consulting experience in a Big 4 or boutique consulting environment<\/li><li>Bring deep enablement experience for finance, legal, or customer service personas<\/li><li>Have supported multi-geo or multilingual rollout programs<\/li><li>Have experience creating learning assets and Power BI adoption views<\/li><li>Hold a Prosci Certified Change Practitioner certification or equivalent<\/li><li>Hold Microsoft Copilot knowledge credentials or equivalent<\/li><li>If not yet certified, are willing to obtain required certifications upon hire<\/li><\/ul><p><\/p><p><\/p><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data.\u00a0 As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><p><\/p><p>The base salary for this position is $110000-$120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 6\/30\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><b>English:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf<\/a><\/p><\/li><li><p><b>Spanish:<\/b> <a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf<\/a><\/p><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please visit: <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/a><\/p><p><\/p><p>#LI-Remote<\/p><p>#WFH<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you passionate about cloud computing and helping others succeed through learning and innovation?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>looking for an Inside <b>Partner Engineer Trainer <\/b>to help enable partners with the knowledge, skills, and confidence they need to <\/span><\/span><\/p><p><span><span>successfully<span>\u00a0<\/span><\/span><span>leverage<\/span><span><span>\u00a0<\/span>our client platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an <b>Inside Partner Engineer Trainer <\/b>in Barcelona,<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>combine your technical<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, training skills, and passion for cloud technologies to empower partners and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Design and deliver engaging\u00a0training programs, including presentations, workshops, demos, and hands-on labs.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Act as a trusted technical advisor, helping partners understand and<span>\u00a0<\/span><\/span><span>adopt\u00a0solutions<\/span><span><span>\u00a0<\/span>and best practices.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with Partner Account Managers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>training needs and tailor enablement programs to partner requirements.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create,<span>\u00a0<\/span><\/span><span>maintain<\/span><span>, and continuously improve training materials to reflect on the latest products and releases.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Foster a collaborative learning environment through webinars, training sessions, and knowledge-sharing initiatives.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Gather feedback,<span>\u00a0<\/span><\/span><span>monitor<\/span><span><span>\u00a0<\/span>training effectiveness, and drive continuous improvement across partner enablement activities.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- 2\u20134 years of experience in technical training, technical support, cloud technologies, pre-sales, or a similar customer-facing technical role.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fluent\u00a0in\u00a0English (spoken and written).<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong understanding of cloud computing concepts, including IaaS, PaaS, and SaaS.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Experience creating and delivering technical training content for diverse audiences.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Excellent communication and presentation skills, with the ability to explain complex technical concepts clearly.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<\/span><span>Google Cloud Digital Leader certificatio<\/span><span>n<span>\u00a0<\/span><\/span><span>requir<\/span><span>ed<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Nice to have<\/span><\/span><span><span>\u00a0<\/span><\/span><\/b><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<\/span><span>\u00a0<\/span><span>Bachelor&#39;s degree in Computer Science<\/span><span>, Engineering, or<span>\u00a0<\/span><\/span><span>a related<\/span><span><span>\u00a0<\/span>field<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Google Cloud certifications such as Professional Cloud Architect or Associate Cloud Engineer.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience with networking, databases, big data, security, or distributed systems.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Background in channel management, partner enablement, or pre-sales environments.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience working with cloud infrastructure and modern software<span>\u00a0<\/span><\/span><span>architectures<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What&#39;s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>- Full-time\u00a0<\/span><span>39 hours<\/span><span>\/week contract: Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>- Salary 26.480,38 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus &#43; Restaurant Card<\/span><\/span><br \/><span><span>- Central location in Barcelona\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bring-a-friend (referral) bonus opportunities\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses\u00a0<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix, we invest in our\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We&#39;re<\/span><span>\u00a0proudly\u00a0<\/span><span>united as one<\/span><span>\u00a0team, one company, globally.\u00a0<\/span><span>We&#39;re<\/span><span>\u00a0<\/span><span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><span>\u00a0<\/span><\/p><p><span>We are seeking a seasoned Identity SME with extensive experience to play a pivotal role in securing our customers&#39; Microsoft Identity and related services, both on-premises and in the cloud.<\/span><\/p><p><\/p><p><span>This role is crucial in safeguarding sensitive information and ensuring robust security measures are in place.<\/span><\/p><p><span>The ideal candidate will possess technical expertise across the following:<\/span><\/p><ul><li><span>Active Directory Domain Services (including ADCS (PKI), ADFS, DNS &amp; DHCP)<\/span><\/li><li><span>Microsoft Entra ID<\/span><\/li><li><span>Microsoft Entra Connect\/Cloud Sync<\/span><\/li><li><span>Microsoft Defender for Identity<\/span><\/li><\/ul><p><\/p><p><span>They will also provide technical expertise and guidance on Microsoft security best practices, offer in-depth knowledge of security principles, techniques, and protocols.<\/span><\/p><p><\/p><p><span>This will require fluency in both<b> Dutch and English<\/b>, excellent communication skills, with the ability to articulate complex security concepts clearly, strong collaboration skills, working effectively across various teams, with commitment to continuous learning and staying abreast of the latest security trends and technologies.<\/span><\/p><\/div><div><div><div><div><div><div><div><div><div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1736933\",\"location\":\"NLD, Drenthe\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-10T22:09:23.152+08:00\",\"created_at\":\"2026-06-08T18:09:04.529+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-SME_R1736933\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"organization_reference_id\":\"WNL11\"},\"location\":{\"city\":\"NLD\",\"state\":\"Drenthe\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"NL-MIS-MISCE-Y0\",\"wid\":\"b67da9176e3d1062f9e4318e7e9fc352\",\"descriptor\":\"NLD Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"oanaandreea.pagu@concentrix.com\"},\"first_name\":\"Pagu Balaita, Oana Andreea\"},\"categories\":[{\"descriptor\":\"CF Global Server\"}],\"recruiters\":[{\"id\":\"102151144\",\"wid\":\"2fb2e09135fe1005567a3f1a59d00000\",\"descriptor\":\"Oana Pagu (102151144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375498\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-SME_R1736933\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Work-at-Home\/Identity-SME_R1736933\/apply\",\"job_requisition_id\":\"R1736933\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null},{\"wid\":\"6f3a336a2e661008a6ebeeefa7db0000\",\"descriptor\":\"Concentrix Netherlands Customer Contact Performance Group B.V.\",\"reference_id\":\"WNL11\",\"custom_reference_id\":null,\"company_reference_id\":\"WNL11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"bryan.vandenhurk@concentrix.com\"},\"first_name\":\"Bryan van den Hurk Men\u00e9ndez (102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1736933\",\"wid\":\"d62b9151589b100fab30ae96b3900000\",\"descriptor\":\"Identity SME\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"846\",\"campaign_id\":\"20051\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1736917\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement \u2013 Customer Insights\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div>Solution Architect for Dynamics 365 Customer Engagement \u2013 Customer Insights<\/div><div>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Customer Insights \u2013 Journeys (CIJ) and desirably Data (CID). The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate should also have a basic understanding of the Power Platform and how it integrates with Dynamics.<\/div><div><\/div><div>The candidate must demonstrate fluency in English and Italian, and is in Italy. It\u2019s expected the candidate will travel less than 20% of the time.<\/div><div><\/div><div>Please make use of the evaluation form emailed on May 21st, 2026. Feel free to adjust the form as needed but keep all the D365 CE Apps in the list.<\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English and Italian language skills to engage in business and technical conversations and workshops with customers.<\/li><li>The candidate should be located in Italy.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>Expert knowledge in<span>\u00a0<\/span><b>Dynamics 365 Customer Insights \u2013 Journeys<\/b>: designing, troubleshooting and optimizing components, such as Journeys, Segments, Events, Insights, Lead Management, Email Templates, Consent Management, and more.<ul><li>Experience with<span>\u00a0<\/span><b>Dynamics 365 Customer Insights \u2013 Data<span>\u00a0<\/span><\/b>would be highly<b><span>\u00a0<\/span><\/b>desirable: supporting customer with designing data models, ingesting data from external resources, and importing it in Customer Insights \u2013 Journeys.<\/li><\/ul><\/li><li>Extensive experience with Power App development.<ul><li>Design, customize, and administer UI and business logic using Power Platform.<\/li><li>Customize and administer UI and business logic.<\/li><li>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li>Familiarity with integrating data from Dataverse, SharePoint, Azure, and other sources.<\/li><li>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer facing roles.<\/li><\/ul><div><\/div><div>Desirable requirements<\/div><ul><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><li>Experience with Copilot Studio or other AI technologies.<\/li><li>Knowledge of data analytics.<\/li><\/ul>\",\"ats_external_id\":\"R1736917\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-09T15:03:03.772+08:00\",\"created_at\":\"2026-06-08T18:09:02.844+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-365-Customer-Engagement---Customer-Insights_R1736917\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Server\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0370\",\"descriptor\":\"Sr. Server Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375173\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-365-Customer-Engagement---Customer-Insights_R1736917\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-365-Customer-Engagement---Customer-Insights_R1736917\/apply\",\"job_requisition_id\":\"R1736917\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 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Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Evaluate and review product content, images, videos, and advertisements to determine their relevance to customer requirements.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure all content complies with client guidelines, maintaining high quality and credibility of information.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Contribute directly to the enhancement of information quality that users interact with.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Fluency in Portuguese and English: Essential for effective communication and content evaluation.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Calm and Well-Organized: Thrive in a fast-paced environment;<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Team Player: Possess a positive attitude with the ability to work independently.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Judgment Skills: Able to discern key points in written descriptions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Curiosity &amp; Aesthetic Sense: Strong interest in maintaining high content standards.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote Work: Enjoy the flexibility and convenience of working from home, while being a crucial part of a dynamic, global team.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Comprehensive training to equip you with all necessary skills for your tasks.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Opportunities for career development and growth within the company.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Participation in engaging team and company events.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitive salary.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-949\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"45\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-06-13T01:59:03.985+02:00\",\"created_at\":\"2026-06-08T10:21:05.096+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\"},{\"id\":\"847\",\"campaign_id\":\"20041\",\"campaign_title\":\"Supervisor, Quality R1736325\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Supervisor (Onsite)\",\"street\":\"USA Lake Mary FL - Bldg 285\",\"address\":\"USA Lake Mary FL - Bldg 285\",\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Quality Supervisor (Onsite) is responsible for supporting Transactional Monitoring for single\/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality Evaluators who support their assigned portfolio. This position is responsible for the skill level and development of the employees on their team, the attainment and accuracy of evaluations across assigned portfolio, and delivering quality related analysis and insights of overall program performance. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\"><b><span>World\u2019s Best Workplaces<\/span><\/b><\/a>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then a <span>Quality Supervisor (Onsite)<\/span> position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a Quality Supervisor (Onsite)<\/span>, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p>As <span>a Quality Supervisor (Onsite)<\/span>, you\u2019ll:<\/p><ul><li>Supervise work group, including work assignment and attendance monitoring; provide input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements; manage resources across the assigned portfolio of single client or site (personnel schedules, varying account needs)<\/li><li>Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/li><li>Conduct analysis on quality performance across single site or client and be responsible to identify trends, determine root cause, present findings both internally and externally and lead corrective action plans<\/li><li>Evaluate levels of process and staff effectiveness and work with Business stakeholders to create and collaborate on execution of improvement action plans<\/li><li>Lead quality task forces \/ action plans with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) for respective single site or client<\/li><li>Ensure consistent application of the quality process\/system across assigned site or client including but not limited to calibration sessions, review the reviewer, insights and reporting; administration of applicable certification and training processes up to and including internal and client requirements.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Quality Supervisor (Onsite)<\/span> role include:<\/p><ul><li>Minimum 1-2 years\u2019 experience in Leadership and Coaching, which includes a minimum of 6 months\u2019 experience in a contact center Quality Evaluator team. \u2013 <b>Required<\/b><\/li><li>Strong comfort level with MS Office, particularly with Excel \u2013 <b>Required<\/b><\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, periodization, and meeting timelines on deliverables.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$43,888.00 to $45,669.94 Annually<\/span>, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>registered retirement savings plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY:<\/b><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: <b>June 19th, 2026<\/b>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS: <\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<br \/>\u00a0<\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<br \/><br \/><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><b>HERE.<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1736325\",\"location\":\"Lake Mary, Florida\",\"job_type\":\"full_time\",\"salary\":\"45669.94\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-13T08:03:54.235+08:00\",\"created_at\":\"2026-06-06T06:03:58.114+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Quality-Supervisor--Onsite-_R1736325-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Lake Mary\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32746\",\"primary_location\":{\"id\":\"US-LAK-PARKW-Y1\",\"wid\":\"b67da9176e3d1062f9dcecbbd557bca5\",\"descriptor\":\"USA Lake Mary FL - Bldg 285\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1633\",\"descriptor\":\"Supervisor, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375881\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Quality-Supervisor--Onsite-_R1736325-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Lake-Mary-FL\/Quality-Supervisor--Onsite-_R1736325-1\/apply\",\"job_requisition_id\":\"R1736325\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"79ac63c87d09101902c2c8a90db30000\",\"descriptor\":\"W1019Y Robinhood Unlicensed US CS Support\",\"reference_id\":\"W1019Y\",\"custom_reference_id\":\"W1019Y\",\"company_reference_id\":null},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2b70b131dbec1018adc1a22dafdc0000\",\"descriptor\":\"26419 - GOLDENARROW - 980009946\",\"reference_id\":\"980009946\",\"custom_reference_id\":\"980009946\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ainsley.stjean@concentrix.com\"},\"first_name\":\"Ainsley St Jean (100648527)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1736325\",\"wid\":\"323428fd2a59100ee7fdf7cf9b830000\",\"descriptor\":\"Quality Supervisor (Onsite)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"848\",\"campaign_id\":\"20029\",\"campaign_title\":\"Professional I, Digital Operations R1736414\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Digital Advertising\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"About the Role\\nYou'll support day-to-day execution of multi-channel demand generation programs across B2B and B2C clients. The role is within the Performance Marketing Group (PMG). This role includes campaign trafficking, performance tracking, and paid media execution across search, display, video, and social.\",\"long_description\":\"<p><b>What You&#39;ll Do<\/b><\/p><ul><li>Build and QA advertising campaigns across platforms such as Google Ads, Microsoft Advertising, LinkedIn, and Meta<\/li><li>Manage UTM structures, campaign naming conventions, and conversion tracking across active regions and client accounts<\/li><li>Monitor daily performance across channels and flag anomalies, pacing risks, or optimization opportunities<\/li><li>Pull and reconcile lead and conversion data; apply data quality logic to produce clean reporting inputs<\/li><li>Support report preparation (such as monthly and quarterly reports): collate platform exports, populate performance tables, and flag variance against targets<\/li><li>Manage content syndication campaign setup and lead delivery tracking across syndication partners (B2B programs)<\/li><li>Coordinate with sales team to ensure lead handoff accuracy and quality<\/li><li>Build and maintain tracking spreadsheets and performance dashboards<\/li><\/ul><p><b>What We&#39;re Looking For<\/b><\/p><ul><li>3-5 years in a paid media or demand generation role \u2014 B2B and\/or B2C experience considered<\/li><li>Hands-on experience with at least three of the following: Google Ads, Microsoft Advertising, LinkedIn Campaign Manager, Meta Ads Manager<\/li><li>Comfort with data: able to build pivot tables, apply filters, and identify discrepancies in large exports without supervision<\/li><li>Understanding of UTM parameters, campaign attribution, and conversion tracking<\/li><li>Some experience with using data from GA4 or equivalent web analytics<\/li><li>Familiarity with AI-native ad platform features and their pros and cons: Performance Max, Google&#39;s Smart Bidding, Meta Advantage&#43;, LinkedIn Predictive Audiences, etc.<\/li><li>Understanding how and when to use automation and AI tools in digital marketing<\/li><li>Strong attention to detail: catch naming convention errors, tracking gaps, and data anomalies quickly<\/li><\/ul><p><b>Nice to Have<\/b><\/p><ul><li>Demonstrated experience using AI tools to streamline workflow, for example: drafting copy variations, summarizing performance data, building prompt-driven reporting templates, or automating repeatable research tasks<\/li><li>Some experience with Salesforce, Hubspot, 6sense, or other B2B tools<\/li><li>Knowledge of content syndication<\/li><li>Working knowledge of GDPR or regional compliance requirements, particularly for EU markets<\/li><li>Experience supporting multi-geo campaigns across markets<\/li><\/ul><p><\/p><p><b>What Good Looks Like<\/b><\/p><p>You prize accuracy and precision, and double-check your work. You identify and flag problems proactively and quickly. You know the difference between a campaign pacing issue and a tracking issue, and escalate correctly. You ask questions when something is ambiguous rather than guessing. You look for opportunities to optimize and improve processes and performance.<\/p><p><\/p><p>The base salary range for this position is CAD $64000 - $75000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is June 20, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>Physical and Mental Requirements<\/b><\/p><p><\/p><p>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Opportunity Statement<\/b><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI)<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please visit: https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1736414\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-06-09T06:04:26.554+08:00\",\"created_at\":\"2026-06-06T00:04:10.229+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDAyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Sr-Specialist--Digital-Advertising_R1736414\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Digital\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0682\",\"descriptor\":\"Professional I, Digital Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375250\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Sr-Specialist--Digital-Advertising_R1736414\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Sr-Specialist--Digital-Advertising_R1736414\/apply\",\"job_requisition_id\":\"R1736414\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - Eb - EB-PROJECTALLOC\",\"reference_id\":\"EB-PROJECTALLOC\",\"custom_reference_id\":\"EB-PROJECTALLOC\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b101570efa633f5010b315\",\"descriptor\":\"W0ZBNN Emerging Business Proj Alloc\",\"reference_id\":\"W0ZBNN\",\"custom_reference_id\":\"W0ZBNN\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elizabeth.petko@concentrix.com\"},\"first_name\":\"Betsy Petko (102030346)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736414\",\"wid\":\"bd5f873b557f101e4d9200137eb50000\",\"descriptor\":\"Sr. Specialist, Digital Advertising\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"849\",\"campaign_id\":\"20013\",\"campaign_title\":\"Manager I, Training &amp; Quality R1736959\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality Manager\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>Training and Quality Manager \u2013 Financial Services<\/b><br \/><br \/><b>At Concentrix<\/b>, we\u2019re looking for an experienced and driven <b>Training and Quality Manager<\/b> to support a <b>financial services client<\/b> in delivering exceptional customer experiences, operational excellence, and regulatory compliance.<\/p><p>In this role, you will lead the <b>training<\/b> and <b>quality assurance<\/b> strategy for customer support operations, ensuring advisors are fully equipped to handle customer interactions with accuracy, professionalism, and empathy. You will play a critical role in improving performance, embedding quality standards, and driving continuous improvement in a highly regulated environment.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, implement, and continuously improve\u00a0<b>new hire<\/b>\u00a0and\u00a0<b>ongoing training programs<\/b><\/p><\/li><li><p>Ensure all learning content reflects\u00a0<b>financial services processes<\/b>,\u00a0<b>policies<\/b>, and\u00a0<b>compliance requirements<\/b><\/p><\/li><li><p>Partner with operations leaders to identify capability gaps and build targeted development plans<\/p><\/li><li><p>Lead the\u00a0<b>quality assurance framework<\/b>\u00a0across customer interactions, including calls, chats, emails, and back-office activity<\/p><\/li><li><p>Monitor performance against internal standards and client expectations<\/p><\/li><li><p>Drive calibration sessions to ensure consistent scoring and evaluation across teams<\/p><\/li><li><p>Analyse quality trends, training effectiveness, and performance data to identify opportunities for improvement<\/p><\/li><li><p>Deliver coaching insights and action plans that improve customer experience, compliance, and operational KPIs<\/p><\/li><li><p>Support frontline leaders with structured coaching and performance interventions<\/p><\/li><li><p>Act as a key point of contact for\u00a0<b>training<\/b>\u00a0and\u00a0<b>quality<\/b>\u00a0matters with internal stakeholders and the financial services client<\/p><\/li><li><p>Present insights, recommendations, and performance updates in a clear and data-driven way<\/p><\/li><li><p>Build strong relationships across operations, compliance, and client teams<\/p><\/li><li><p>Ensure all training and quality activities align with\u00a0<b>regulatory<\/b>,\u00a0<b>risk<\/b>, and\u00a0<b>compliance<\/b>\u00a0standards relevant to financial services<\/p><\/li><li><p>Maintain audit-ready documentation and robust quality controls<\/p><\/li><\/ul><p><b>What We\u2019re Looking For<\/b><\/p><ul><li><p>Proven experience in a\u00a0<b>Training Manager<\/b>,\u00a0<b>Quality Manager<\/b>, or\u00a0<b>Training &amp; Quality leadership<\/b>\u00a0role<\/p><\/li><li><p>Experience working within\u00a0<b>financial services<\/b>,\u00a0<b>banking<\/b>,\u00a0<b>insurance<\/b>,\u00a0<b>collections<\/b>, or another regulated environment<\/p><\/li><li><p>Strong knowledge of\u00a0<b>quality frameworks<\/b>,\u00a0<b>learning design<\/b>, and\u00a0<b>performance coaching<\/b><\/p><\/li><li><p>Ability to interpret data and turn insights into practical improvement actions<\/p><\/li><li><p>Excellent communication, presentation, and stakeholder management skills<\/p><\/li><li><p>Strong understanding of\u00a0<b>compliance<\/b>,\u00a0<b>risk<\/b>, and\u00a0<b>customer experience<\/b>\u00a0expectations in financial services<\/p><\/li><li><p>Experience leading teams and influencing cross-functional stakeholders<\/p><\/li><li><p>Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment<\/p><\/li><li><p>A proactive, solutions-focused mindset with a passion for continuous improvement<\/p><\/li><\/ul><p>If you are passionate about <b>developing people<\/b>, <b>driving quality<\/b>, and delivering measurable impact in a <b>financial services environment<\/b>, we\u2019d love to hear from you. Join <b>Concentrix<\/b> and help us raise the bar for customer experience, compliance, and operational performance.<\/p>\",\"ats_external_id\":\"R1736959\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-08T22:06:42.055+08:00\",\"created_at\":\"2026-06-05T21:38:48.974+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDAxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375163\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\/apply\",\"job_requisition_id\":\"R1736959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tasneem.ibrahim@concentrix.com\"},\"first_name\":\"Tasneem Ibrahim (102527327)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1736959\",\"wid\":\"b3154aa96291100ecdff779f43210000\",\"descriptor\":\"Training and Quality Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"850\",\"campaign_id\":\"20010\",\"campaign_title\":\"Receptionist R1731271\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist Full Time - Lecce\",\"street\":\"ITA Lecce - Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><span>Vuoi entrare a far parte di un\u2019azienda globale, vivace e in continua crescita dove potrai sviluppare le tue competenze e migliorare professionalmente? Concentrix \u00e8 alla ricerca di #Gamechanger da inserire come Receptionist Full Time presso la nostra nuova sede di Lecce<\/span><\/p><p><br \/><span>La risorsa si occuper\u00e0 della gestione del Front Office, dell\u2019accoglienza dei visitatori e supporter\u00e0 con entusiasmo il Team Facility<\/span><\/p><p><span>\u00a0<\/span><br \/><span><b>Quale Sar\u00e0 il tuo contributo al nostro team?<\/b><\/span><\/p><ul><li><span>Sarai responsabile nell\u2019accogliere i visitatori, registrarli, ed accompagnarli nelle varie strutture della sede<\/span><\/li><li><span>Supporterai il Team Facility<\/span><\/li><li><span>Fornirai supporto amministrativo ai vari dipartimenti aziendali<\/span><\/li><li><span>Gestirai gli approvvigionamenti per gli uffici,<\/span><\/li><li><span>Coordinerai la prenotazione delle sale meeting, training, relax.<\/span><\/li><li><span>Monitorerai e supervisionerai gli impianti elettrici\/idrici\/di condizionamento in collaborazione con il team Facility \u00a0e manterrai i contatti per la gestione e la relativa manutenzione<\/span><\/li><li><span>Sarai il punto di \u00a0coordinamento della sede con fornitori e le imprese di pulizie e la security<\/span><\/li><li><span>Effettuerai il controllo e la manutenzione dei registri chiavi e visitatori.<\/span><\/li><li><span>Stamperai, attiverai, consegnerai e disattiverai i badge aziendali agli altri #Gamechangers<\/span><\/li><li><span>Verificherai il rispetto delle procedure, dei manuali e delle policy con particolare riguardo all\u2019Health and Safety e Physical &amp; Security.<\/span><\/li><li><span>Prenderai parte, secondo necessit\u00e0, a meeting di varia natura (audit aziendali)<\/span><\/li><li><span>Lavorerai in sinergia con il dipartimento Informatico, con particolare attenzione alla gestione del magazzino e a tutta la logistica del materiale aziendale<\/span><\/li><li><span>Fornirai Supporto all\u2019organizzazione degli eventi<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Chi Cerchiamo?<\/b><\/span><\/p><ul><li><span>Pregressa esperienza come Receptionist, Addett* all\u2019accoglienza<\/span><\/li><li><span>Diploma di scuola superiore o titolo equivalente<\/span><\/li><li><span>Buona conoscenza della lingua inglese che verr\u00e0 testata in sede di colloquio - 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Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null},{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"custom_reference_id\":null,\"company_reference_id\":\"WIT03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"germano.serra@concentrix.com\"},\"first_name\":\"Germano Serra (223706)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1731271\",\"wid\":\"df0835787267100e30111354b3b20000\",\"descriptor\":\"Receptionist Full Time - Lecce\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"851\",\"campaign_id\":\"20009\",\"campaign_title\":\"Consultant, Strategy (TCF) R1736213\",\"campaign_type\":\"job_application\",\"job_title\":\"BI Consultant\",\"street\":\"IND Work-at-Home\",\"address\":\"IND Work-at-Home\",\"city\":\"IND\",\"state\":\"Andaman and Nicobar Islands\",\"postal_code\":\".\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Position Overview<\/p><p>Role Summary<\/p><p>Concentrix is seeking an Analytic Consultant to support business intelligence, reporting, and data analysis initiatives across the organization. This is an analyst-focused role responsible for developing reports, dashboards, and data-driven insights that support operational and strategic decision-making.<\/p><p>The ideal candidate will have experience working with structured datasets, writing and optimizing SQL queries, using Python for analytics workflows, and building reports in Power BI and Tableau. This role also requires proficiency in Excel and Power Query, along with familiarity working within cloud and data warehouse environments such as Snowflake, Azure, and AWS.<\/p><p>The successful candidate will demonstrate strong analytical capability, attention to detail, and the ability to communicate findings effectively to internal stakeholders.<\/p><p>Key Responsibilities<\/p><p>1. Analytics and Reporting<\/p><ul><li>Develop, maintain, and enhance recurring and ad hoc reports, dashboards, and visualizations to support business operations and performance management.<\/li><li>Analyze large and structured datasets to identify trends, anomalies, and business opportunities.<\/li><li>Translate business requirements into accurate, scalable, and user-friendly reporting solutions.<\/li><li>Perform data validation, reconciliation, and quality checks to ensure reporting integrity and consistency.<\/li><li>Prepare and present analytical findings in a clear and professional manner.<\/li><\/ul><p>2. SQL Development and Performance Tuning<\/p><ul><li>Write, test, and optimize SQL queries for data extraction, transformation, and reporting.<\/li><li>Improve query performance by applying efficient logic, join strategies, aggregation methods, and filtering techniques.<\/li><li>Troubleshoot and resolve query-related issues affecting reporting accuracy or performance.<\/li><li>Work with relational database structures and cloud-based warehouse tables, including Snowflake.<\/li><li>Support reusable query development and reporting logic standardization.<\/li><\/ul><p>3. Python Analytics Workflows<\/p><ul><li>Use Python to support data preparation, automation, transformation, validation, and analytical tasks.<\/li><li>Assist in automating repetitive reporting and analysis processes where appropriate.<\/li><li>Document scripts, logic, assumptions, and analytical methods to support maintainability and consistency.<\/li><\/ul><p>4. Dashboard Development and Visualization<\/p><ul><li>Design, build, and maintain dashboards and reports using Power BI and Tableau.<\/li><li>Use Power Query to transform and prepare data for reporting and visualization.<\/li><li>Develop clear and effective dashboards that communicate KPIs, trends, and actionable insights.<\/li><li>Support dashboard optimization, usability improvements, and reporting enhancements.<\/li><li>Ensure visual outputs align with business definitions, reporting standards, and stakeholder expectations.<\/li><\/ul><p>5. Data Modeling and Data Management<\/p><ul><li>Support data modeling activities to improve analytics and reporting structures.<\/li><li>Work with data tables, schemas, relationships, and structured datasets to prepare data for business intelligence use.<\/li><li>Assist with development and maintenance of datasets that support reporting accuracy, consistency, and scalability.<\/li><li>Apply foundational knowledge of:<ul><li>fact and dimension tables<\/li><li>table relationships<\/li><li>data normalization and denormalization<\/li><li>metric and KPI definitions<\/li><\/ul><\/li><li>Collaborate with technical teams to understand source systems and data flows.<\/li><\/ul><p>6. Stakeholder Collaboration<\/p><ul><li>Partner with internal stakeholders to gather, document, and clarify reporting and analytics requirements.<\/li><li>Communicate technical and analytical information effectively to both technical and non-technical audiences.<\/li><li>Participate in meetings, reporting reviews, and cross-functional discussions to support solution delivery.<\/li><li>Maintain a professional, responsive, and service-oriented approach when supporting stakeholder needs.<\/li><\/ul><p>Required Qualifications<\/p><p>1. Education<\/p><ul><li>Bachelor\u2019s degree in Analytics, Information Systems, Computer Science, Statistics, Mathematics, Business, or a related field.<\/li><li>Equivalent combination of education and relevant experience may be considered.<\/li><\/ul><p>2. Experience<\/p><ul><li>0\u20132 years of experience in analytics, business intelligence, reporting, data analysis, or a related field.<\/li><li>Internship, co-op, or project-based experience in data analysis, dashboard development, or reporting is acceptable.<\/li><\/ul><p>3. Technical Skills<\/p><ul><li>Proficiency in SQL, including joins, aggregations, subqueries, and query optimization.<\/li><li>Working knowledge of Python for data analysis and automation.<\/li><li>Experience with Python libraries such as pandas, numpy, matplotlib, and seaborn.<\/li><li>Experience developing dashboards and reports in Power BI and\/or Tableau.<\/li><li>Strong proficiency in Microsoft Excel, including formulas, pivot tables, lookups, charts, and data analysis functions.<\/li><li>Experience using Power Query for data extraction and transformation.<\/li><li>Familiarity with cloud data warehouse platforms such as Snowflake.<\/li><li>Exposure to Azure and AWS environments.<\/li><li>Foundational understanding of data modeling and data relationships.<\/li><\/ul><p>Preferred Qualifications<\/p><ul><li>Experience with DAX or other reporting calculation languages.<\/li><li>Familiarity with BI reporting best practices and visualization standards.<\/li><li>Exposure to data governance, reporting documentation, and quality control processes.<\/li><li>Understanding of end-to-end reporting lifecycle processes.<\/li><li>Experience in a large, matrixed, or enterprise environment is a plus.<\/li><li>Core Competencies<\/li><li>Professional Competencies<\/li><li>Strong analytical and problem-solving skills.<\/li><li>High attention to detail and commitment to data accuracy.<\/li><li>Effective written and verbal communication skills.<\/li><li>Strong organizational and time management abilities.<\/li><li>Ability to work independently and collaboratively in a team environment.<\/li><li>Adaptability and willingness to learn new tools and business processes.<\/li><\/ul>\",\"ats_external_id\":\"R1736213\",\"location\":\"IND, Andaman and Nicobar 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Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1736811\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3800\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-13T07:59:04.361+08:00\",\"created_at\":\"2026-06-05T19:28:01.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz\/apply?\",\"head_count\":\"40\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"56204a837ed6101b48ad99e597430004\",\"address\":\"riashania.estivany@concentrix.com\"},\"last_name\":\"Estivany\",\"first_name\":\"Ria Shania\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Insurance-Project_R1736811\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Insurance-Project_R1736811\/apply\",\"job_requisition_id\":\"R1736811\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736811\",\"wid\":\"ba5d02c39ce1100eb80960c486280000\",\"descriptor\":\"R1736811 Advisor I, Customer Service \u2013 Insurance Project (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56204a837ed6101b48ad99e597430004\",\"address\":\"riashania.estivany@concentrix.com\"},\"last_name\":\"Estivany\",\"first_name\":\"Ria Shania\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\"},{\"id\":\"852\",\"campaign_id\":\"19976\",\"campaign_title\":\"Manager II, External Marketing R1732823\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales Marketing Solutions\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<h2>Concentrix \u2013 Global Total Rewards Senior Consultant<\/h2><h3>Who We Are<\/h3><p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>The B2B Sales Practice is the entity within Concentrix that is fully focused on B2B Sales and has a unique value proposition towards clients and prospects: \u201cDevelop your revenues\u201d. By combining GTM Consulting, Data&amp;Analytics, Marketing and Sales<span>, and Operations Excellence<\/span> expertise, we support our clients Sales Go-to-market in various areas: Demand Generation, Inside Sales, Channel Management, Customer Success and Renewals, and Sales Support. <\/span><\/p><p><span>To support and perpetuate our growth and ambitions, we are recruiting a B2B Sales GTM, Marketing &amp; Communication Manager to lead and evolve our commercial positioning, enablement, and marketing strategy across the B2B Sales practice.<\/span><\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><span>The B2B Sales GTM, Marketing &amp; Communication Manager is a key contributor to the commercial growth and market positioning of the B2B Sales practice. Operating at the intersection of strategy, content, and execution, this role owns the end-to-end GTM narrative \u2014 from value proposition development and sales enablement to thought leadership, analyst relations, and AI innovation storytelling.<\/span><\/p><p><span>He\/she defines, evolves, and operationalizes the go-to-market positioning across priority verticals and geographies, ensuring alignment between global sales strategy and the materials that bring it to life in front of clients, prospects, and analysts.<\/span><\/p><p><span>This position requires both strong creative and strategic communication skills, and a transversal internal leadership capacity \u2014 working across sales, operations, marketing, and leadership stakeholders to produce high-impact, commercially-oriented outputs.<\/span><\/p><p><\/p><p><b><span>GTM STRATEGY &amp; SALES ENABLEMENT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Own and evolve B2B Sales GTM positioning and messaging across the practice<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build and refine industry narratives and verticalized messaging across priority sectors<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Develop vertical decks, first-strike materials, and sales motion playbooks<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create and evolve value propositions for new offerings and emerging capabilities<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support RFP responses and strategic proposal development<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Translate market opportunities into scalable, repeatable sales motions<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build commercialization narratives for AI and technology solutions<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>MARKETING &amp; COMMUNICATIONS<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Own and publish the B2B Sales internal newsletter and communication updates<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Consolidate and communicate new wins, innovations, GTM materials, and business announcements<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Manage and align social media and thought leadership priorities<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Maintain and enrich the B2B Sales content ecosystem and knowledge repository<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Serve as the primary point of contact for marketing alignment across teams<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support executive communications, leadership presentations, and strategic storytelling<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Maintain and update website content and digital messaging as positioning evolves<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>MARKET INTELLIGENCE &amp; COMPETITIVE MONITORING<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Conduct ongoing market intelligence across AI, B2B sales, and the competitive landscape<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Consolidate analyst trends, market signals, and competitor developments into monthly updates<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Translate benchmark findings and external signals into strategic recommendations<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support benchmarking analyses and market comparisons for leadership reporting<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>ANALYST RELATIONS &amp; EXTERNAL POSITIONING<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate analyst-related deliverables, submissions, and briefing materials<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Manage proof points, innovation stories, and differentiation narratives<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create executive storytelling that demonstrates business evolution and impact<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support positioning for external recognitions and market visibility initiatives<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>AI &amp; INNOVATION WORKSTREAMS<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support positioning and commercialization of AI-enabled sales solutions<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Develop messaging and use cases for iXHero and other emerging initiatives<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build AI thought leadership and innovation narratives for internal and external audiences<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Research emerging technologies and convert findings into strategic recommendations<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>CASE STUDIES, AWARDS &amp; KNOWLEDGE MANAGEMENT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Lead creation and maintenance of a centralized case study library structured by sales motion<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Interview stakeholders, collect outcomes, and convert client stories into sales proof points<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate award submissions and recognition programs \u2014 identification, narrative development, and tracking<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Identify content gaps and future knowledge opportunities across the practice<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>EVENTS &amp; EXECUTIVE SUPPORT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support planning and execution of client and leadership events<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create executive presentations, speaking materials, and event collateral<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate post-event communications and opportunity tracking<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support leadership on ad hoc strategic initiatives and transformation programs<\/span><\/p><p><span>\u00a0<\/span><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>5\u20138 years of experience in B2B marketing, GTM strategy, sales enablement, or strategic communications<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Strong writing skills \u2014 able to craft narratives that are sharp, structured, and commercially compelling<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Familiarity with B2B sales dynamics, buyer journeys, and vertical go-to-market approaches<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Experience with AI, SaaS, or technology solutions is a strong plus \u2014 particularly in sales contexts<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Comfortable managing multiple stakeholders across sales, operations, marketing, and leadership<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Track record of producing high-quality sales and marketing assets independently<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Fluency in English<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Structured, detail-oriented, and proactive \u2014 able to prioritize and drive results in a fast-moving environment<\/span><\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Opexother - CORPB2BSALES\",\"reference_id\":\"CORPB2BSALES\",\"custom_reference_id\":\"CORPB2BSALES\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"f2a4d05054ea1015727c9b8c7f2a0000\",\"descriptor\":\"W0ZV63 Corp_B2b Sales\",\"reference_id\":\"W0ZV63\",\"custom_reference_id\":\"W0ZV63\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"camille.pajot@concentrix.com\"},\"first_name\":\"Camille Pajot (102544964)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1732823\",\"wid\":\"b2ce520f8bb7100ebd59928ea5520000\",\"descriptor\":\"Sr. Manager, B2B Sales Marketing Solutions\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"853\",\"campaign_id\":\"19974\",\"campaign_title\":\"Sr. Product Manager (TCF) R1736238\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Owner\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b>Technical Product Owner \u2013 Marketing Apps \u2013 Remote <\/b><\/p><p><\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p><b>About the Role<\/b><\/p><p>We are seeking a high-caliber <b>Technical Product Owner<\/b> to drive the evolution of our marketing automation and customer engagement platforms. In this role, you will bridge the gap between complex marketing strategies and scalable technical execution. You will own the product backlog and lifecycle from discovery to deployment, ensuring our technical ecosystem seamlessly supports advanced audience segmentation, automated customer journeys, and high-impact campaign execution.<\/p><p>If you are a collaborative tech-product champion who thrives in an Agile environment and excels at translating business growth, engagement, and retention goals into robust technical features, we want you on our team.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Strategic Alignment:<\/b> Partner closely with marketing, business, and technical stakeholders to translate complex customer engagement requirements into actionable product features and user stories.<\/li><li><b>Technical Collaboration:<\/b> Collaborate with engineering and architecture teams to design and deliver scalable, reliable solutions across marketing platforms and system integrations.<\/li><li><b>Lifecycle &amp; Backlog Ownership:<\/b> Own the product backlog, define clear acceptance criteria, and drive delivery across the entire Software Development Life Cycle (SDLC)\u2014from initial discovery through to deployment.<\/li><li><b>Agile Execution:<\/b> Lead story refinement sessions with development and Quality Engineering (QE) teams to ensure clear alignment and execution readiness.<\/li><li><b>Cross-Functional Orchestration:<\/b> Proactively manage dependencies, mitigate risks, and align timelines across diverse, cross-functional teams.<\/li><li><b>Prioritization:<\/b> Balance and prioritize platform enhancements, technical debt, and operational tasks to directly support marketing goals (growth, engagement, and retention).<\/li><li><b>Operational Support:<\/b> Empower marketing stakeholders in their campaign execution by providing platform-specific operational support and training.<\/li><li><b>Production Triage:<\/b> Investigate and troubleshoot complex production issues across marketing applications and data integrations to ensure platform stability.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><b>Experience:<\/b> \u00a05&#43; years of experience as a Technical Product Owner or in a similar technical product management role, with a strong focus on supporting marketing technology (MarTech) or customer-facing platforms.<\/li><li><b>Domain Expertise:<\/b> Proven experience working with marketing campaign delivery platforms, applications, and supporting complex workflows (including audience building, scheduling, execution, and tracking).<\/li><li><b>Agile Proficiency:<\/b> Deep understanding of Agile methodologies with demonstrated expertise in backlog management, sprint planning, Jira, and leading Scrum ceremonies.<\/li><li><b>Marketing Acumen:<\/b> \u00a0Strong ability to grasp marketing use cases, customer journeys, data segmentation, and their corresponding business impacts.<\/li><li><b>Stakeholder Management:<\/b> Exceptional capability to manage, influence, and communicate effectively with cross-functional 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h1>Solution Architect for Dynamics 365 Customer Engagement \u2013 Field Service and Customer Service<\/h1><p>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Field Service and Customer Service. The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate should also have a basic understanding of the Power Platform and how it integrates with Dynamics.<\/p><p><\/p><h2>Overview<\/h2><ul><li><p>Location: Portugal or Romania<\/p><\/li><li><p>Languages: fluent in English and Portuguese<\/p><\/li><\/ul><p><\/p><h2>Mandatory Experience Profile<\/h2><ul><li><p>The candidate requires fluent English and Portuguese language skills to engage in business and technical conversations and workshops with customers.<\/p><\/li><li><p>The candidate should be located in Portugal or Romania<\/p><\/li><li><p>Expert knowledge in <b>Dynamics 365 Field Service<\/b>: designing, troubleshooting and optimizing components, such as Cases, Work Orders, Bookings, Schedule Boards, RSO, Field Service Mobile, Offline Profiles, Connect Field Service (IoT), Field Service Portal, Copilot in Field Service, Inventory Management, Knowledge Articles, and more.<\/p><\/li><li><p>Advanced knowledge of <b>Dynamics 365 Customer Service<\/b>, including Customer Service 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skills<\/p><\/li><li><p>Strong commitment to staying updated on modern engineering practices and tools.<\/p><\/li><li><p>Experience in customer facing roles.<\/p><\/li><\/ul><p><\/p><h2>Desirable requirements<\/h2><ul><li><p>Knowledge of Azure Communication Services.<\/p><\/li><li><p>Architect and Functional Consultant-level Microsoft certifications are preferred.<\/p><\/li><li><p>Experience with Copilot Studio or other AI technologies.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1736798\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T00:05:54.217+08:00\",\"created_at\":\"2026-06-05T14:08:15.981+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/D365-Architect-Customer-Engagement---Field-Service-and-Customer-Service_R1736798\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud 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(101923640)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0288\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375616\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/D365-Architect-Customer-Engagement---Field-Service-and-Customer-Service_R1736798\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/D365-Architect-Customer-Engagement---Field-Service-and-Customer-Service_R1736798\/apply\",\"job_requisition_id\":\"R1736798\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adrian.roney@concentrix.com\"},\"first_name\":\"Adrian Roney (101561909)\"},\"category_groups\":[{\"id\":\"CF Information Technology 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4V2\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"As an Automotive Customer Service Representative, you will interface with customers and dealers through voice, chat, email interactions to provide an exceptional customer service experience. You\u2019ll act as the frontline touchpoint for our elite clientele, handling inquiries, complaints, and providing technical support on automotive issues. As an industry leader and luxury brand, we pride ourselves in delivering outstanding products and services. Our Automotive Customer Service Representatives are brand advocates and deliver a best-in-class experience that supports and strengthens brand loyalty. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\"><b>World\u2019s Best Workplaces<\/b><\/a>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then a Automotive Case Management &amp; Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p>WHAT YOU WILL DO IN THIS ROLE\u00a0<\/p><p><\/p><p>As an Automotive Customer Service Representative, you\u2019ll:<\/p><ul><li>Understanding Parts Catalogue and Automotive Enthusiast:\u00a0 Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous.<\/li><li>Problem Solving Expertise:\u00a0 Strong problem-solving skills are essential for this role.\u00a0 You will act as a central hub, gathering information from various groups to find solutions.<\/li><li>Solution-Orientated Approach:\u00a0 This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively.<\/li><li>Research Skills:\u00a0 While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues.<\/li><li>Analytical Thinking:\u00a0 Ability to analyze problems and outline necessary steps to achieve a positive resolution.<\/li><li>Communication Skills:\u00a0 Deliver challenging messages with empathy, patience, and clear guidance.<\/li><li>Order Management:\u00a0 Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information.<\/li><li>Documentation:\u00a0Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments.<\/li><li>Collaboration:\u00a0 Work with cross-functional teams and provide actionable insights back to our clients<\/li><li>Inventory Management:\u00a0 Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information.<\/li><li><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/li><\/ul><p><\/p><p>YOUR QUALIFICATIONS\u00a0<\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:\u00a0<\/p><ul><li>High School diploma<\/li><li>Experience working with Automotive is an asset and preferred<\/li><li>Proven experience in inventory management or a related field.<\/li><li>Communicate effectively with various stakeholders both in written and verbal forms<\/li><li>Experience with the Microsoft Office Suite<\/li><li>Must be flexible, detail oriented, organized, able to multi-task with variety of different tools<\/li><li>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/li><li>Proficiency in fast-paced environments<\/li><li>Eagerness to learn new technologies<\/li><\/ul><p><\/p><p>WHAT\u2019S IN IT FOR YOU<br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary for this position is <span>$21\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>registered retirement savings plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><p><\/p><p>REIMAGINE THE BEST VERSION OF YOU!\u00a0<br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1736992\",\"location\":\"Hamilton, CAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T19:59:08.323-04:00\",\"created_at\":\"2026-06-05T11:31:15.351-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTk?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Hamilton\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L8P 4V2\",\"primary_location\":{\"id\":\"CA-HAM-KINGS-01\",\"wid\":\"740544c0a47f01e5c7bc29781f114f57\",\"descriptor\":\"CAN Hamilton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375080\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Automotive-Customer-Service-Rep--On-Site-_R1736992\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Hamilton\/Automotive-Customer-Service-Rep--On-Site-_R1736992\/apply\",\"job_requisition_id\":\"R1736992\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d018752668ae50119f9c7\",\"address\":\"nishtha.singh@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Nishtha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736992\",\"wid\":\"fd00389d8031100ed27b0d8495ac0000\",\"descriptor\":\"R1736992 Customer Service Representative - Parts Services (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601e181dac68e0e1a3e4a\",\"address\":\"colleen.obrien@concentrix.com\"},\"last_name\":\"O'Brien\",\"first_name\":\"Colleen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\"},{\"id\":\"855\",\"campaign_id\":\"19945\",\"campaign_title\":\"Associate, Renewal Sales R1736768\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Renewals Sales - Bilingual\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We are seeking a bilingual Associate, Sales Renewals to support our B2B Sales operations for one of our technology accounts. This role is ideal for someone with strong communication skills, a customer-focused mindset, and an interest in helping drive renewal success. 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programs<\/p><\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li><p>Experience supporting SaaS, cloud, or technology solutions.<\/p><\/li><li><p>Background in B2B client-facing roles.<\/p><\/li><li><p>Familiarity with sales or renewals metrics and reporting tools.<\/p><\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/p><\/li><li><p>Provide an accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage a high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/p><\/li><li><p>Work with a team and report directly to a Sales Manager<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1736768\",\"location\":\"CRI, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T21:37:36.705+08:00\",\"created_at\":\"2026-06-05T08:07:50.782+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Associate--Renewals-Sales---Bilingual_R1736768\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CRI\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"CR-WFH-INDIR-01\",\"wid\":\"740544c0a47f0190287c41771f119555\",\"descriptor\":\"CRI Work-at-Home\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01RS\",\"descriptor\":\"Associate, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374916\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Associate--Renewals-Sales---Bilingual_R1736768\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Associate--Renewals-Sales---Bilingual_R1736768\/apply\",\"job_requisition_id\":\"R1736768\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"dayanna.gutierrez@concentrix.com\"},\"first_name\":\"Dayanna Gutierrez Hernandez (578025)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736768\",\"wid\":\"ba5d02c39ce1100e9ea676f78b490000\",\"descriptor\":\"Associate, Renewals Sales - Bilingual\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"856\",\"campaign_id\":\"19944\",\"campaign_title\":\"Sr. Team Leader, Operations R1736733\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Team Leader, Operations (aspiring to be 66%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1736733\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3200000\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-06-10T06:05:49.809+08:00\",\"created_at\":\"2026-06-05T08:07:50.572+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Team-Leader--Operations--aspiring-to-be-66--_R1736733-1\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"102600015\",\"wid\":\"da7d7d2449a21010319c35e11a8e0002\",\"descriptor\":\"Kariana Ruiz Figueroa (102600015)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102600240\",\"wid\":\"da7d7d2449a21010318f774e14620000\",\"descriptor\":\"Kelly Jimenez Jimenez (102600240)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375363\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Team-Leader--Operations--aspiring-to-be-66--_R1736733-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Team-Leader--Operations--aspiring-to-be-66--_R1736733-1\/apply\",\"job_requisition_id\":\"R1736733\"}],\"organizations\":[{\"wid\":\"c03d0478f7c3101ef2a8351ec96a0000\",\"descriptor\":\"19145 - 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This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.\",\"long_description\":\"<p><b>Location: Bogot\u00e1<\/b><\/p><p><b>Languages Required: English B2 <\/b><\/p><p><\/p><p>You Have<\/p><ul><li>1.5&#43; years of experience working in a sales environment (B2B experience is desirable).<\/li><li>Strong experience in cold calling and lead prospecting within a B2B environment.<\/li><li>Technical aptitude with the ability to quickly understand products and services.<\/li><li>Experience handling high-volume outbound calling.<\/li><li>Strong problem-solving and objection-handling skills.<\/li><li>Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).<\/li><\/ul><p><\/p><p>You Will<\/p><ul><li>Provide accurate weekly, monthly, and quarterly sales forecasts.<\/li><li>Develop strong product knowledge and technical understanding of services to assess client needs and requirements.<\/li><li>Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.<\/li><li>Manage competitive pressures and handle objections to retain existing customers and acquire new ones.<\/li><li>Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.<\/li><li>Collaborate closely with your team and management to ensure a professional and consistent customer experience.<\/li><li>Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.<\/li><li>Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.<\/li><li>Work as part of a sales team and report directly to a Sales Manager.<\/li><\/ul>\",\"ats_external_id\":\"R1736767\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T21:37:33.746+08:00\",\"created_at\":\"2026-06-05T08:07:50.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0110221\",\"primary_location\":{\"id\":\"CO-BOG-ECOTE-01\",\"wid\":\"d400e09d53be101d47a34dae35e30000\",\"descriptor\":\"COL Bogota - Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103030738\",\"wid\":\"81e2248b9e64102a1f40902f7b130000\",\"descriptor\":\"Tatiana Castrillon Laverde (103030738)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374958\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Sales-Development-Specialist---B2B-Sales_R1736767\/apply\",\"job_requisition_id\":\"R1736767\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736767\",\"wid\":\"b3154aa96291100e9e8cd36649b10000\",\"descriptor\":\"Sales Development Specialist - B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"165\",\"campaign_id\":\"798\",\"campaign_title\":\"R1736719 - Belleville - Luminys Bilingual En\/Fr\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Rep - Security Systems (Bilingual: French \/ English - On-Site \",\"street\":\"CAN Belleville\",\"address\":\"CAN Belleville\",\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Technical Support Specialist \u2013 Security Systems provides first-line technical support for electronic security systems including IP security cameras, Network Video Recorders (NVRs), access control systems, and network switches. The position requires fluency in both English and French to support bilingual customers and stakeholders. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a title=\\\"\\\" href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then a Technical Support position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Technical Support Rep, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p><br \/>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Technical Support Rep. you&rsquo;ll:<\/p>\\n<ul>\\n<li>\\n<p>Troubleshooting for - IP cameras, NVR\/DVR systems, Access control systems, Network switches (PoE), perform basic remote diagnostics and configuration changes.<\/p>\\n<\/li>\\n<li>\\n<p>Incident &amp; Ticket Management<\/p>\\n<\/li>\\n<li>\\n<p>Customer Communication in both English and French<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Technical Support Rep role include:<\/p>\\n<ul>\\n<li>\\n<p>Familiarity with: IP security cameras, Network Video Recorders, Access control systems, Network switches video Management systems<\/p>\\n<\/li>\\n<li>\\n<p>Working knowledge of TCP\/IP , IP addressing, DHCP, DNS, Power over Ethernet<\/p>\\n<\/li>\\n<li>\\n<p>Operating Systems Windows 10&amp;11<\/p>\\n<\/li>\\n<li>\\n<p>Understanding of Windows server environments<\/p>\\n<\/li>\\n<li>\\n<p>Language: Fluent in both Eng and Fre (spoken and written)<\/p>\\n<\/li>\\n<li>\\n<p>1&ndash;3 years of technical support or help desk experience<\/p>\\n<\/li>\\n<li>\\n<p>Relevant hands-on experience with security or networking systems<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><br \/>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>\\n<p>The base salary range for this position is $28.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p>\\n<\/li>\\n<li>\\n<p>Schedule can fall anywhere between Mon-Fri 8am-8pm<\/p>\\n<\/li>\\n<li>\\n<p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p>\\n<\/li>\\n<li>\\n<p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p>\\n<\/li>\\n<li>\\n<p>Health and wellness programs with trained partners to help promote a healthy you<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1736719\",\"location\":\"Belleville, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-12T19:59:08.310-04:00\",\"created_at\":\"2026-06-05T07:09:42.531-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Belleville\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"K8P 1B8\",\"primary_location\":{\"id\":\"CA-BEL-DUNDA-Y0\",\"wid\":\"b67da9176e3d1062f9dc89525e9fbbec\",\"descriptor\":\"CAN Belleville\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601debc22faf5021a8b01\",\"address\":\"angela.stacey@concentrix.com\"},\"last_name\":\"Stacey\",\"first_name\":\"Angela\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2952\",\"wid\":\"1a180cbcd07201fa4027a841ea172ab9\",\"descriptor\":\"Advisor II, Technical Support - 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h3><h3><\/h3><h3><b>Role and key responsibilities:<\/b><\/h3><h3><\/h3><h3>Acts as a process expert for collections, providing guidance, training, and support to ensure operational excellence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serve as the go-to expert for collections processes, policies, and compliance requirements.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support Team Leaders and agents in handling escalated or complex cases.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct refresher training sessions and assist in onboarding new agents.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor KPI trends and recommend process improvements to enhance performance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with Quality and Training teams to maintain high standards of service.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Audit calls and provide feedback to ensure compliance and quality.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Accuracy in process adherence.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track PTP\u2019s on daily and weekly basis for their span<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in escalations and errors.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training effectiveness (measured through post-training assessments).<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contribution to improvement in team KPIs (e.g., recovery rate, compliance)<\/h3><h3><\/h3><h3><b>Key skills and knowledge:<\/b><\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In-depth knowledge of collections processes and compliance.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving and analytical skills.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong negotiation skills<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and coaching abilities.<\/h3><h3>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively across teams.<\/h3><h3><\/h3><h3><\/h3><h3>Educational qualification: Graduation<\/h3><h3><\/h3><h3><\/h3><h3><b>Disclaimer:-<\/b><\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.<span>\u00a0<\/span><\/h3><h3><span>\u00a0<\/span><\/h3><h3><b>Disclaimer\u00a0\u00a0 <\/b><\/h3><h3>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/h3>\",\"ats_external_id\":\"R1728203\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":\"9000\",\"salary_type\":\"monthly\",\"salary_currency\":\"SAR\",\"updated_at\":\"2026-06-05T00:08:47.028+08:00\",\"created_at\":\"2026-06-04T20:05:17.121+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/PR---Administration-Coordinator_R1728203\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Concentrix SAS Company\",\"reference_id\":\"WSA01\",\"organization_reference_id\":\"WSA01\"},\"location\":{\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"country\":{\"wid\":\"50423b5190ad49bb89e94cd58dfaad69\",\"iso2\":\"SA\",\"iso3\":\"SAU\",\"descriptor\":\"Saudi Arabia\",\"iso_numeric\":\"682\"},\"postal_code\":\"11551\",\"primary_location\":{\"id\":\"SA-RIY-SULAI-01\",\"wid\":\"8ad28f685747100a802411ac0f5c0000\",\"descriptor\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"hala.ismail@concentrix.com\"},\"first_name\":\"Ismail, Hala Hani Jamal (\u062d\u0644\u0627 \u0647\u0627\u0646\u064a \u062c\u0645\u0627\u0644 \u0627\u0633\u0645\u0627\u0639\u064a\u0644)\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"102380097\",\"wid\":\"d5b3219023f0102b3f51360ef9d70001\",\"descriptor\":\"Hala Hani Ismail (\u062d\u0644\u0627 \u0647\u0627\u0646\u064a \u0627\u0633\u0645\u0627\u0639\u064a\u0644) (102380097)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0739\",\"descriptor\":\"Associate, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/PR---Administration-Coordinator_R1728203\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/PR---Administration-Coordinator_R1728203\/apply\",\"job_requisition_id\":\"R1728203\"}],\"organizations\":[{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Concentrix SAS Company\",\"reference_id\":\"WSA01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSA01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098019195090b1e3c061cc1\",\"descriptor\":\"(SITE) OPERATIONS INDIRECT\",\"reference_id\":\"OPERATION-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salah.albaik@concentrix.com\"},\"first_name\":\"Salah Albaik (103000332)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1728203\",\"wid\":\"ba5d02c39ce1100e75d7dcf790550000\",\"descriptor\":\"PR & Administration Coordinator\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"},{\"id\":\"863\",\"campaign_id\":\"19901\",\"campaign_title\":\"Consultant II, Transformation R1732826\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant II, Transformation\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"As an Innovation Consultant, your expertise will help Concentrix\u2019s clients align their people, processes, and technology with a modern business strategy and vision for future success.\\n\\nYou will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech\/Text Analytics, and CCaaS, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.\\n\\nKey Responsibilities\\nStrategic Roadmapping: Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.\\n\\nConsultative Selling & Pre-Sales: Lead innovation-focused discussions during pre-sales meetings, client orals, due diligence, site visits, innovation councils, and consulting engagements.\\n\\nDiscovery & Mapping: Identify operational gaps and opportunities by conducting detailed Process Discoveries and Customer Journey Mapping.\\n\\nCross-Functional Collaboration: Partner closely with Sales, Account Management, Delivery, Project Management, and IT teams to implement solutions as designed and rigorously monitor their business impact.\\n\\nSolution Design: Develop innovative, tech-enabled solutions that directly address people, process, and technology inefficiencies.\\n\\nProduct & Tech Evolution: Identify emerging technologies to optimize CNX and client processes, and improve existing technology assets by refining product backlogs and supporting Proof of Concepts (POCs).\\n\\nCulture Building: Foster a continuous-improvement and problem-solving culture across teams by imparting specialized training and methodologies.\\n\\nRequirements & Qualifications\\nExperience: 4\u20136 years of overall professional experience, ideally within a management consulting, digital transformation, or progressive BPO environment.\\n\\nIndustry Domain Expertise: Deep understanding of Business Process Services (BPS), Customer Experience (CX) business models, and associated multi-channel architectures.\\n\\nVertical Knowledge: Strong expertise in one or more key industry domains:\\n\\nAutomotive | BFSI | Consumer Electronics | Energy & Public Sector | Healthcare Services | Insurance | Media & Communications | Retail & eCommerce | Technology | Travel, Transportation & Tourism.\\n\\nTechnical & Automation Acumen: Strong understanding of Gen AI-enabled Conversation Bots (Chat, Email, Social, and Knowledge Bots) and hands-on exposure to RPA, Cognitive Automation, Messaging, and advanced Analytics.\\n\\nProcess Re-engineering: Proven expertise in conducting thorough Process Discoveries and authoring comprehensive Process Design Documents (PDDs).\\n\\nMethodology & Certification: Lean Six Sigma Black Belt (BB) or Master Black Belt (MBB) certification is required, alongside a proven track record in transformation and process re-engineering.\\n\\nCore Skills: Exceptional solution-building capabilities, presentation skills, and the consultative acumen needed to influence C-suite stakeholders.\",\"long_description\":\"<p>As an\u00a0<b>Innovation Consultant<\/b>, your expertise will help Concentrix\u2019s clients align their people, processes, and technology with a modern business strategy and vision for future success.<\/p><p>You will work proactively with clients, Concentrix Sales, and delivery teams to design and solve complex challenges. By delivering cutting-edge solutions like\u00a0<b>Gen AI, Automation, AI-enabled Conversation Bots, QA Automation, Speech\/Text Analytics, and CCaaS<\/b>, you will reshape processes and transform organizations. Acting as a trusted business advisor and change agent, you will use best practices, benchmarking, and consultative tools to develop comprehensive strategic and tactical transformation recommendations that create lasting competitive advantages.<\/p><h3>Key Responsibilities<\/h3><ul><li><p><b>Strategic Roadmapping:<\/b>\u00a0Co-innovate with clients to outline clear, actionable digital and business transformation roadmaps.<\/p><\/li><li><p><b>Consultative Selling &amp; Pre-Sales:<\/b>\u00a0Lead innovation-focused discussions during pre-sales meetings, client orals, due diligence, site visits, innovation councils, and consulting engagements.<\/p><\/li><li><p><b>Discovery &amp; Mapping:<\/b>\u00a0Identify operational gaps and opportunities by conducting detailed\u00a0<b>Process Discoveries<\/b>and\u00a0<b>Customer Journey Mapping<\/b>.<\/p><\/li><li><p><b>Cross-Functional Collaboration:<\/b>\u00a0Partner closely with Sales, Account Management, Delivery, Project Management, and IT teams to implement solutions as designed and rigorously monitor their business impact.<\/p><\/li><li><p><b>Solution Design:<\/b>\u00a0Develop innovative, tech-enabled solutions that directly address people, process, and technology inefficiencies.<\/p><\/li><li><p><b>Product &amp; Tech Evolution:<\/b>\u00a0Identify emerging technologies to optimize CNX and client processes, and improve existing technology assets by refining product backlogs and supporting Proof of Concepts (POCs).<\/p><\/li><li><p><b>Culture Building:<\/b>\u00a0Foster a continuous-improvement and problem-solving culture across teams by imparting specialized training and methodologies.<\/p><\/li><\/ul><h3>Requirements &amp; Qualifications<\/h3><ul><li><p><b>Experience:<\/b>\u00a04\u20136 years of overall professional experience, ideally within a management consulting, digital transformation, or progressive BPO environment.<\/p><\/li><li><p><b>Industry Domain Expertise:<\/b>\u00a0Deep understanding of Business Process Services (BPS), Customer Experience (CX) business models, and associated multi-channel architectures.<\/p><\/li><li><p><b>Vertical Knowledge:<\/b>\u00a0Strong expertise in one or more key industry domains:<\/p><ul><li><p><i>Automotive | BFSI | Consumer Electronics | Energy &amp; Public Sector | Healthcare Services | Insurance | Media &amp; Communications | Retail &amp; eCommerce | Technology | Travel, Transportation &amp; Tourism.<\/i><\/p><\/li><\/ul><\/li><li><p><b>Technical &amp; Automation Acumen:<\/b>\u00a0Strong understanding of\u00a0<b>Gen AI-enabled Conversation Bots<\/b>\u00a0(Chat, Email, Social, and Knowledge Bots) and hands-on exposure to RPA, Cognitive Automation, Messaging, and advanced Analytics.<\/p><\/li><li><p><b>Process Re-engineering:<\/b>\u00a0Proven expertise in conducting thorough Process Discoveries and authoring comprehensive\u00a0<b>Process Design Documents (PDDs)<\/b>.<\/p><\/li><li><p><b>Methodology &amp; Certification:<\/b>\u00a0<b>Lean Six Sigma Black Belt (BB) or Master Black Belt (MBB)<\/b>\u00a0certification is required, alongside a proven track record in transformation and process re-engineering.<\/p><\/li><li><p><b>Core Skills:<\/b>\u00a0Exceptional solution-building capabilities, presentation skills, and the consultative acumen needed to influence C-suite stakeholders.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1732826\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-06-05T14:08:16.216+08:00\",\"created_at\":\"2026-06-04T20:05:14.161+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Consultant-II--Transformation_R1732826\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Transformation\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.\u00a0<\/p><p><\/p><p><b>Why\u00a0You\u2019ll\u00a0Love Working with Us<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, you\u00a0won\u2019t\u00a0just answer questions \u2014\u00a0you\u2019ll\u00a0create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.\u00a0<\/p><p><\/p><p>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.\u00a0<\/p><p><\/p><p><b>Your Day-to-Day:\u00a0<\/b>\u00a0<\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels\u00a0<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood\u00a0<\/p><p>-\u00a0Maintain\u00a0expert knowledge of products and collections\u00a0<\/p><p>- Log and manage all interactions within our systems, meeting\u00a0SLA\u00a0and quality standards\u00a0<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction\u00a0<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings\u00a0<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed\u00a0<\/p><p><\/p><p><b>What You Bring to the Team:<\/b>\u00a0<\/p><p>- C2 German and advanced English skills\u00a0<\/p><p>- Experience in customer service, ideally within a Contact Centre environment\u00a0<\/p><p>-\u00a0Strong communication\u00a0skills \u2014 written, verbal, warm, and professional\u00a0<\/p><p>- Ability to build rapport quickly and show genuine empathy\u00a0<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment\u00a0<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind\u00a0<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset\u00a0<\/p><p>- Passion for fashion, styling, and helping customers feel their best\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:\u00a0\u00a0<\/b>\u00a0<\/p><p>- Full-time (39h\/week) permanent contract<\/p><p>Schedule: Rotative between Monday - Saturday, 09:00h to 18:00h<\/p><p>- Salary 19.623,94\u00a0&#43;\u00a03.300 euros gross\/year in bonus\u00a0\u00a0\u00a0<\/p><p>- Opportunity to work remotely from<b> Spain (mainland)<\/b><\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0\u00a0<\/p><p>- Career development programs, specialized courses\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Automotive (On-Site)\",\"street\":\"180 Keil Dr S\",\"address\":\"180 Keil Dr S\",\"city\":\"Chatham\",\"state\":\"Ontario\",\"postal_code\":\"N7M 6B7\",\"region\":\"CAN\",\"country\":\"Canada\",\"short_description\":\"Customer Service Representative - Automotive (On-Site)\",\"long_description\":\"<p>The Automotive Customer Service Representative responds to basic to complex inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external\/internal users of the client's technical products or services by answering questions and solving problems involved in their use.&nbsp;(Military veterans are encouraged to apply.)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<strong>World's Best Workplaces<\/strong>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong>&rdquo; awards every year? Then an Automotive Customer Service Representative at Concentrix is just the right place for you!&nbsp;<\/p>\\n<p>As a <span data-teams=\\\"true\\\">Customer Service Representative - Automotive (On-Site)<\/span> tentative, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technologies, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<p>As a <span data-teams=\\\"true\\\">Customer Service Representative - Automotive (On-Site)<\/span>, you&rsquo;ll:&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/li>\\n<li>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/li>\\n<li>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/li>\\n<li>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/li>\\n<li>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span data-teams=\\\"true\\\">Customer Service Representative - Automotive (On-Site)<\/span> role include:<\/p>\\n<ul>\\n<li>High School diploma or GED, and be at least 18 years of age.<\/li>\\n<li>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/li>\\n<li>Possess natural customer service skills and genuinely enjoy helping people.<\/li>\\n<li>Be an empathetic problem solver and critical thinker.<\/li>\\n<li>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/li>\\n<li>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/li>\\n<li>Proficiency in fast-paced multi-tasking<\/li>\\n<li>Eagerness to learn new technologies<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary for this position is $20\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp; &nbsp;We accept applications for this position on an ongoing basi<strong>s.<\/strong><\/li>\\n<li>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey&nbsp;<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>JOB AVAILABILITY<\/strong><\/p>\\n<p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p><br \/><strong>Equal Opportunity Statement:<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement:<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #007380;\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI):<\/strong><\/p>\\n<p><span style=\\\"color: #000000;\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization:<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><span style=\\\"color: #0000ff;\\\"><strong><u>HERE<\/u><\/strong><\/span><\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1736576\",\"location\":\"Chatham, CAN\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-06-12T19:59:08.298-04:00\",\"created_at\":\"2026-06-04T10:57:56.721-04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ?\",\"apply_url\":\"https:\/\/concentrix-canada.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Chatham\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"N7M 6B7\",\"primary_location\":{\"id\":\"CA-CHA-KEILD-01\",\"wid\":\"740544c0a47f01757a3027781f114557\",\"descriptor\":\"CAN Chatham\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0634\",\"wid\":\"f9af6d72609801f8467115fd4f06bbe2\",\"descriptor\":\"Advisor II, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374850\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Chatham\/Automotive-Case-Management--Onsite-_R1736576\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Chatham\/Automotive-Case-Management--Onsite-_R1736576\/apply\",\"job_requisition_id\":\"R1736576\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301725c528d40121aa0c1\",\"address\":\"scott.salkus@concentrix.com\"},\"last_name\":\"Salkus\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736576\",\"wid\":\"56aeae641bdf100e7fb25a3a07e80000\",\"descriptor\":\"R1736576 Automotive Case Management (Onsite) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8098023eb29c1002fc17eb6893870005\",\"address\":\"crystal.bolohan@concentrix.com\"},\"last_name\":\"Bolohan\",\"first_name\":\"Crystal\"},{\"email\":{\"wid\":\"11b12ac92f52100171d6e44c91b80001\",\"address\":\"erin.duquette@concentrix.com\"},\"last_name\":\"Duquette\",\"first_name\":\"Erin\"},{\"email\":{\"wid\":\"db0bffd68c2301b702fa1ed6121aded5\",\"address\":\"stacie.hinojosa@concentrix.com\"},\"last_name\":\"Hinojosa\",\"first_name\":\"Stacie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-canada\",\"internal_job_listing\":\"1\"},{\"id\":\"864\",\"campaign_id\":\"19870\",\"campaign_title\":\"Specialist, Customer Acquisition R1727748\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - 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Marie\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1113\",\"descriptor\":\"Technician I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375296\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Tcnico-Electricista_R1734023\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Tcnico-Electricista_R1734023\/apply\",\"job_requisition_id\":\"R1734023\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ 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Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1734023\",\"wid\":\"323428fd2a59100e4e3264d7d3010000\",\"descriptor\":\"T\u00e9cnico Electricista\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\"}]}<\/script><script type=\"text\/javascript\">const jobsData = JSON.parse(document.getElementById(\"jobsData\").textContent);<\/script>            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986f451 e-flex e-con-boxed e-con e-parent\" data-id=\"986f451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8167406 elementor-widget elementor-widget-text-editor\" data-id=\"8167406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6>Incontra i nostri innovatori<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56f5ab3 elementor-widget elementor-widget-text-editor\" data-id=\"56f5ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Ecco com&#8217;\u00e8 davvero la vita con noi<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d8876 elementor-pagination-type-bullets elementor-pagination-position-outside elementor-widget elementor-widget-loop-carousel\" data-id=\"65d8876\" data-element_type=\"widget\" data-e-type=\"widget\" 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elementor-loop-container elementor-grid\" role=\"list\" dir=\"ltr\">\n\t\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t<style id=\"loop-56\">.elementor-56 .elementor-element.elementor-element-3b5eb67{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;}.elementor-56 .elementor-element.elementor-element-194baf3{--display:flex;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-widget-image .widget-image-caption{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-56 .elementor-element.elementor-element-3a3ba00 img{border-radius:35px 35px 0px 0px;}.elementor-56 .elementor-element.elementor-element-5d02317{--display:flex;--border-radius:0px 0px 35px 35px;--padding-top:30px;--padding-bottom:30px;--padding-left:30px;--padding-right:30px;}.elementor-56 .elementor-element.elementor-element-5d02317:not(.elementor-motion-effects-element-type-background), .elementor-56 .elementor-element.elementor-element-5d02317 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#F1F1F1;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-56 .elementor-element.elementor-element-45b647f{font-family:\"Montserrat\", Sans-serif;font-weight:600;color:var( --e-global-color-8adaa76 );}.elementor-widget-theme-post-content{color:var( --e-global-color-text );font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-594 post-594 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp\" class=\"attachment-large size-large wp-image-593\" alt=\"Bilal, Operations Manager (Turchia)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-bilal-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBilal, Operations Manager (Turchia)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Ho iniziato a lavorare nella nostra azienda come rappresentante clienti a febbraio 2021. Nello stesso anno, ho ricevuto la mia prima promozione come Assistente Specialista Qualit\u00e0. Nel 2022, sono diventato team leader, nel 2023 Operations Manager e infine nel 2024 sono stato promosso Senior Operations Manager. Il motivo per cui condivido il mio percorso professionale \u00e8 per evidenziare le uniche opportunit\u00e0 di carriera che la nostra azienda offre. Con il continuo supporto del mio manager, ho avuto la possibilit\u00e0 di crescere sia professionalmente che personalmente.    <\/p>\n\n<p><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-628 post-628 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp\" class=\"attachment-large size-large wp-image-627\" alt=\"Nisreen, Consulente di Moderazione dei Contenuti (Giordania)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-nisreen-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tNisreen, Consulente di Moderazione dei Contenuti (Giordania)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Durante il mio periodo in Concentrix, ho affinato le mie capacit\u00e0 analitiche e di problem-solving, permettendomi di gestire compiti complessi di moderazione dei contenuti con grande efficienza. Anche le mie abilit\u00e0 comunicative sono cresciute, consentendomi di collaborare pi\u00f9 efficacemente con il mio team e fornire feedback pi\u00f9 chiari. Inoltre, ho sviluppato un\u2019attenzione acuta ai dettagli, assicurandomi che i nostri contenuti rispettino i pi\u00f9 elevati standard di precisione e qualit\u00e0.  <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"56\" class=\"elementor elementor-56 swiper-slide e-loop-item e-loop-item-662 post-662 game-changers type-game-changers status-publish has-post-thumbnail hentry\" data-elementor-post-type=\"elementor_library\" role=\"group\" aria-roledescription=\"slide\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-3b5eb67 e-flex e-con-boxed e-con e-parent\" data-id=\"3b5eb67\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-194baf3 e-con-full e-flex e-con e-child\" data-id=\"194baf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a3ba00 elementor-widget elementor-widget-image\" data-id=\"3a3ba00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp\" class=\"attachment-large size-large wp-image-661\" alt=\"Eneas, Team Leader (Brasile)\" srcset=\"https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas.webp 450w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-300x300.webp 300w, https:\/\/jobs.concentrix.com\/wp-content\/uploads\/2026\/01\/game-changer-eneas-150x150.webp 150w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d02317 e-con-full e-flex e-con e-child\" data-id=\"5d02317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45b647f elementor-widget elementor-widget-text-editor\" data-id=\"45b647f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEneas, Team Leader (Brasile)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d7f317 elementor-widget elementor-widget-theme-post-content\" data-id=\"6d7f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\n<p>Per me, lavorare in Concentrix \u00e8 molto gratificante. \u00c8 il posto dove mi sono sviluppato come professionista, creando una carriera in cui sono gi\u00e0 cresciuto tre volte, e sento che posso crescere ulteriormente. Credi nel tuo potenziale e perseguire i tuoi obiettivi, perch\u00e9 qui puoi crescere. Adoro lavorare in Concentrix. Una parola che definisce Concentrix \u00e8 opportunit\u00e0.    <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8482cc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f8482cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/jobs.concentrix.com\/it\/benefits\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Perch\u00e9 unirsi a Concentrix<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lavori per&nbsp;genitori per&nbsp;studenti da&nbsp;casa all&#8217;estero per&nbsp;leader per&nbsp;esploratori per&nbsp;tutti LocationAll CountriesAlbaniaAlgeriaArgentinaAustraliaAustriaBelgiumBeninBosnia and HerzegovinaBrazilBulgariaCanadaChinaColombiaCosta RicaCura\u00e7aoCzechiaC\u00f4te d&#039;IvoireDenmarkDominican RepublicEgyptEl SalvadorEstoniaFinlandFranceGeorgiaGermanyGhanaGreeceGuatemalaHondurasHungaryIndiaIndonesiaIrelandIsraelItalyJamaicaJapanJordanKorea (Republic of)KosovoLatviaLithuaniaNorth MacedoniaMadagascarMalaysiaMexicoMoroccoNetherlandsNew ZealandNicaraguaPeruPhilippinesPolandPortugalRomaniaSaudi ArabiaSenegalSerbiaSingaporeSlovakiaSouth AfricaSpainSurinameSwedenSwitzerlandThailandTunisiaT\u00fcrkiyeUnited Arab EmiratesUnited KingdomUnited StatesVietnam AVVISO: avviso di frode di reclutamentoComprendere il nostro processo di reclutamento \u00e8 essenziale per proteggersi dalle truffe di reclutamento online, che sono in aumento. Prenditi un momento per rivedere [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":128,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-890","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Work with Concentrix - Game Changing Customer Support Jobs<\/title>\n<meta name=\"description\" content=\"Are you looking for a job in customer support and contact? View our job vacancies and apply directly online to join Concentrix\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jobs.concentrix.com\/it\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Work with Concentrix - Game Changing Customer Support Jobs\" \/>\n<meta property=\"og:description\" content=\"Are you looking for a job in customer support and contact? 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