Representative, Facilities Management

Job Title:

Representative, Facilities Management

Job Description

Executive Support - spearheading client and executive visit, janitorial services monitoring, helpdesk and supplies monitoring and inventory. Purchase supplies. Coordinate with vendors. Create and improve processes. Non-IT asset management.

He/she supports client visits

·       Coordination with program host

·       Create welcome note

·       Process client food, diet and restrictions

·       Name and food labels

·       Transportation

·       Coordination with landlord for client visit requirement

·       Ensure wifi access printed together with client badge

·       Ensure client badge are working to common area and host program

·       Ensure standard food set up

·       Attend to all concerns pertaining to client visit

·       Inventory and audit of all consumables and non consumables used during client visit

·       Implement cross charging to host programs

Monitor and supervise housekeeping

Ensure distribution and implementation tasks

Monitor and evaluate 3rd party manpower timekeeping and performance

Closely coordinate with 3rd party vendor for manpower request, replacement and reliever

Evaluate DTR and invoices for services

Helpdesk/Solvnow Monitoring

Ensure that ticket raised is acknowledged and resolved in a timely manner

Ensure that requesters are actively participating to CSAT survey and DSAT are acted to and corrected (if necessary)

ESAT/Pantry

Spearhead pantry management

                                                               i.      Coordinate and evaluate concessionaires

                                                             ii.      Monitoring menu and quality of food being offered

                                                           iii.      Actively engage with food committee POCs thru FGD

                                                            iv.      Ensure compliance to health and safety per local government requirement

Execution of pantry initiatives

                                                               i.      Ensure weekly menu plan from concessionaire is submitted

                                                             ii.      Publish comms for monthly pantry hype and promotions

                                                           iii.      Submit scorecards from auditors

                                                            iv.      Ensure PWD and other discounts are being honored

Audit Compliance

Ensure that site is always audit/visit ready

                                                               i.      Conduct daily site walkthrough

                                                             ii.      Send out walkthrough findings for repair, replacement, repaint, etc.

                                                           iii.      Monitor completion of job orders sent to housekeeping and technicians in a timely manner

Updated audit packet

                                                               i.      All certifications and document for audit are kept in a folder sorted per type of audit i.e. DOLE audit, LGU audit, PEZA audit, TPRM Audit

                                                             ii.      Safekeep all manpower document

Supplies management and monitoring

Monitor consumption per supplies including inventory

Forecast number of requests per quarter based on consumption monitoring

Keep a tracker for PO, DR and invoices

Sourcing of quotation from different vendors

Ensure that budget vs spent is met for supplies

Locker Management

Locker deployment/Replacement

Locker verification

Locker Retrieval

Locker Maintenance

Publish comms reminder for:

Locker policy

Bay Decoration

Pantry escalation hotline

Pantry initiatives (Hype, Menu and updates)

Landlord Memo

Holiday Memo

Pest Control

Clearance

Verify, clear and monitor leavers from any accountability under Facility Management

Location:

PHL Quezon City - Spark Place 5th Flr

Language Requirements:

English (Required), Filipino

Time Type:

Full time2024-09-06

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