Senior Trainer II

Job Title:

Senior Trainer II

Job Description

Job Purpose

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. Works under moderate supervision with some latitude for independent judgement.

Essential Functions

Duties and Responsibilities

• Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills

• Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction

• Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions

• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories

• Oversee, measure, and validate the delivery and quality of provided training

• Track the effectiveness of training interventions through various assessment tools

• Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience

• Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed

• Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery

• Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance

Location:

MY Work from Home

Language Requirements:

Time Type:

Full time2024-05-03

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