QA Analyst (Data team)

Summary

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Description

JOB SUMMARY

QA Analyst responsible for auditing, measuring, and reporting compliance with enterprise quality assurance policies, procedures, and methodology. This role supports the full software development lifecycle by ensuring testing processes are thorough, risks are minimized, and system changes, enhancements, and new installations meet established standards. The role focuses on test planning, requirement analysis, test execution, and validation of data movement and ETL processes.

Responsibilities

• Create and maintain QA templates and artifacts, including test plans/scripts, test approach, detailed test conditions, test results, automation scripts, and job aids.
• Audit, measure, and report compliance with QA policies, procedures, and methodology, ensuring adherence to enterprise standards.
• Execute test planning, requirement analysis, and test execution across unit testing, regression testing, system integration testing, and product testing.
• Run interfaces and database scripts, including SQL, to validate test results and provide QA signoff or rejection of IT changes related to data movement, database updates, and ETL processes.
• Provide defect and risk reporting of IT changes, including frequency and severity of code and logic errors, to QA Management and Project Management.

Qualifications

• 3–5 years of experience in test planning, documentation, and execution.
• 3 years of experience in SQL scripting (SQL Server).
• Experience with testing automation.
• Experience with Azure environments.
• Hadoop big data experience.
• Experience with reporting tools, including Tableau.
• Understanding of business and process flows (AMC).
• Bachelor’s degree in Computer Science, Business Administration, Engineering, or a related discipline with an information technology focus, or equivalent significant business and technical experience.
• Formal education in Software Quality Assurance, Software Testing, or SQL Server Scripting.